Reshaping the Contact Center for a New Era of Customer Interactions

With contact centers facing increasing requirements for agility, flexibility and cost reduction—along with an increasingly sophisticated customer—the time to consider moving to the cloud is now. If you’ve been considering this shift for your company, join our upcoming webinar featuring Forrester Research Principal Analyst Art Schoeller and Twilio CMO Lynda Smith. Moving your contact center to the cloud shouldn’t be driven by hype, but with careful… Read More

Join us for Beyond PPC: 8 Ways to Increase Conversions with Call Tracking Webinar

Sign up now for our upcoming and complimentary webinar focused on helping you get the most out of your conversions. “Beyond PPC: 8 Ways to Increase Conversions with Call Tracking” will be live Thursday, June 28, 2012 at 10:00 AM – 11:00 AM PDT with host, Greg Sterling. Greg has an impressive history analyzing consumer purchasing behavior – he is the founder of, a senior… Read More