Programmable Voice | Feb. 19, 2020

Async Answering Machine Detection now Generally Available

Answering Machine Detection (AMD) introduces several seconds in silence for the callee since the call is not connected until AMD detection has executed. This behavior leads to undesirable user experience and often leads to hung up calls. With the release of async AMD, machine detection can be executed asynchronously. When Async mode is enabled, the callee is connected immediately and AMD is executed in the background, improving the callee experience.

Learn how to enable async AMD in the Twilio AMD documentation.

Programmable Voice GA