Additions and changes to the Twilio platform
We are excited to announce that the Twilio Conversations API is now Generally Available!
Twilio Conversations is a single API for scalable, multiparty conversations across channels. Regardless of whether your clients communicate via web or in-app chat, in WhatsApp conversations, or over native group texting, the Conversations API reduces development time and helps you to deliver a superior customer experience.
In addition to meeting Twilio’s SLA standards for GA products, there’s a ton of new functionality packed into this release. You can read about all of the new features on the Twilio Blog, including dedicated Conversations SDKs for all three platforms – JS, iOS and Android – with support for Delivery Receipts.
We’re also now able to support compliant healthcare use cases for chat and SMS channels that contain protected health information (PHI) for organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA).
Head to the updated Docs and start integrating Conversations into your communication flow. We just cannot wait to see what you build!