Twilio Changelog

Additions and changes to the Twilio platform

Flex Insights provides additional custom data fields for Conversations, Customers, and Agents data sets. You can now attach more data related to your specific business needs to conversations, customers and agents - which you can then use for segmentation, aggregations, and filtering in Historical Reporting.

To learn how you can set custom data fields programmatically, see Enhance your Flex Insights Integration.