This release of Flex UI and WebChat UI introduces a pilot release of image and file sharing for chat channels in Flex. Agents and webchat users can now share images, documents, and other files during a chat conversation. Visit our web chat documentation for more details and steps to enable this feature.
Other notable changes in this release:
- Notification to signal connectivity issues - Users will now be notified if Flex UI has lost network connectivity and is trying to reconnect.
- Initialization error page - If Flex UI encounters an error during initialization, users will now see details of the error and they can download a report which will provide technical details for troubleshooting.
FlexErrorclass - Developers can use a new API to unify the experience when working with Flex exceptions.