We have launched a new design for Twilio invoices starting June 2019. The new design is based on customer feedback and uses modern design principles and engineering solutions to provide an easy to understand invoice.
The design simplifies the ordering of information to provide the most important information upfront and connecting the dots for confusing concepts. Power users can continue to use the CSV supplement to invoices or the details section in the PDF.
Don't yet see this design on your invoice? We are rolling out the design in phases to customers and are iteratively launching sections of the new design between June and Dec 2019.
Curious to understand your new invoice? Check this article.