Twilio Changelog

Additions and changes to the Twilio platform

This release includes the following:

  • Two new screenpop methods: Pass either specific SFDC URLs or SFDC Object Ids as custom task attributes to dictate the ScreenPop behaviour in your Engagement flows.
  • Configurable interaction logging: You can now choose to configure your automated interaction logging - select which interactions ( task start, task complete, task switch) to log, or turn them all off completely. 
  • Phone Number and Taskrouter SIDs validation: Configuration screens for Flex Salesforce Integration in the Flex Admin panel now have validations for Phone Number, Workflow SID and Task Channel SID, so you'll see a warning if you make a configuration error.

Read more on Screenpop,Interaction Logging, or the full release notes here.