We have added the Task property
task_queue_entered_date to all relevant TaskRouter Events to enhance historical reporting and TaskQueue insights.
When retrieving TaskRouter Events history, the
task_queue_entered_date is now included with the following Events’ data:
To learn more about the Task property
task_queue_entered_date, please refer to our documentation on Task properties.
To learn more about the TaskRouter Events resource, please refer to our documentation on TaskRouter Events.