Push notifications are critical for reaching your end users. But not every message or user event deserves a push.
Starting today, you can intercept any event using Chat’s Pre-Webhooks and choose to suppress the push by returning "mute_notification": "true". Now, system messages or user joined / left events don’t have to show up on the lock screen.
More flexibility and control over how you interact with your customers! Read more in the Chat Webhook documentation