The Team

The Twilio management team and Board of Directors bring years of experience in communications and big-data services.

Jeff Lawson

Jeff Lawson Co-Founder & Chief Executive Officer

Jeff is a serial inventor with over 15 years of entrepreneurial and product experience. Prior to co-founding Twilio, Jeff was Founder & CTO of NineStar, Founding CTO of and Founder, CEO & CTO of Versity. He was also one of the original product managers for Amazon Web Services. At every business, Jeff identified the fundamental need for a platform for developers and companies to easily build communications-based business solutions. Jeff grew up in the suburbs of Detroit, started his first company in middle school, and earned his BS in Computer Science & Film/Video from University of Michigan.

Roy Ng

Roy Ng Chief Operating Officer

Roy has a passion for scaling growth businesses that change the game. As COO, he is responsible for strategy, sales, operations, business development, corporate development and human resources. Prior to Twilio, Roy was COO of SAP's Cloud Business and VP Global Business Operations at SuccessFactors, which was acquired by SAP for $3.4 billion. Prior to that, Roy was VP at Goldman Sachs where he advised technology, media and telecom clients on M&As and financings. Roy grew up in the suburbs of Los Angeles, and earned his BA in Political Science and BS in Business Administration from the University of California, Berkeley.

Lee Kirkpatrick

Lee Kirkpatrick Chief Financial Officer

Lee brings over 20 years of experience in finance and operations at high growth and technology companies. Prior to joining Twilio, Lee was COO and CFO of SAY Media (formerly Videoegg). Prior to that, he was COO of Kodak Digital, CFO of Ofoto and held various senior finance and operating roles during 9 years at Reuters. Lee grew up in Southern California, and earned his BS in Business Administration from the University of Southern California, and his MBA from Columbia University. He currently serves on the Board of Lincoln Healthcare.

Karyn Smith

Karyn Smith General Counsel

Karyn has worked with high growth companies for more than 20 years. Prior to joining Twilio, Karyn was Deputy General Counsel at Zynga, where she oversaw all corporate matters and led Zynga through its $1B IPO in 2011. Before Zynga, Karyn was a partner in the San Francisco office of Cooley LLP for 10 years, where she represented emerging growth companies from formation through liquidity event, with an emphasis on venture financings, public offerings, M&A transactions and corporate governance. Karyn grew up in the East Bay, and earned her BA in Journalism from the University of Missouri, Columbia, and her JD cum laude from Santa Clara University School of Law.

Ott Kaukver

Ott Kaukver Vice President - Engineering

Ott was an early employee at Skype, where he built the engineering team essentially from scratch, to over 300 in 3 years. Under Ott, Skype launched SkypeOut, and grew the business into a $1 billion product line. Prior to joining Skype, Ott served as General Manager of Software Development Business Unit at Helmes. Ott grew up in Estonia and earned his BA in International Business Administration from the Estonian Business School, and his MBA from INSEAD.

Patrick Malatack

Patrick Malatack Vice President - Product Management

Patrick is as passionate about elegant user interface designs as he is about simple, easy to use API's. Before joining Twilio, Patrick was in Product Management at Microsoft, where he focused on Project Server / SharePoint and OneNote. Patrick grew up in Philadelphia and received both his BS in Cognitive Science and Human Computer Interaction, and Masters in Human Computer Interaction from Carnegie Mellon University.

Francois Dufour

Francois Dufour Vice President - Global Marketing

Francois loves growing marketing organizations that put their customers first and connect them with essential services, inspiration, and content. He brings 20 years of marketing experience in communications (Yahoo!, SFR), developer education (Udacity), and enterprise services. Francois led marketing for LinkedIn Talent Solutions from 2009 to 2013, which grew from $20m to close to $1b during his tenure. He grew up in Paris and holds an MBA from Harvard Business School.

Board of Directors
Albert Wenger

Albert Wenger Board Member

Albert is a partner at Union Square Ventures. Before joining USV, Albert was the president of through the company's sale to Yahoo and an angel investor (Etsy, Tumblr). He previously founded or co-founded several companies, including a management consulting firm and an early hosted data analytics company. Albert graduated from Harvard College in economics and computer science and holds a Ph.D. in Information Technology from MIT.

Byron Deeter

Byron Deeter Board Member

Byron Deeter, a partner at Bessemer Venture Partners, leads their global cloud practice and has been involved in cloud computing since 1999. In addition to BVP's Twilio investment, he has lead Bessmer's investment in Cornerstone OnDemand (CSOD), Criteo (CRTO), Eloqua (ELOQ), (Acq: AOL), Playdom (Acq: Disney), Box, Clearslide, DocuSign, and SendGrid. Prior to joining Bessemer, Byron was a successful entrepreneur, investor, and most recently worked as an executive at IBM after the acquisition of Trigo, where he served as president & CEO.

Jim McGeever

Jim McGeever Board Member

Jim McGeever is responsible for many of NetSuite's internal operations including sales, services, support and administration, and spearheads NetSuite's industry and customer satisfaction programs. He joined NetSuite in 2000 and, as chief financial officer, rapidly built a global financial organization across seven countries and was a driving force behind NetSuite's successful IPO in 2007. Previously, McGeever was director of finance for Clontech Laboratories, the corporate controller at Photon Dynamics, and a chartered accountant at Ernst & Young. He holds a B.Sc. from the London School of Economics and in 2007 was named the Bay Area CFO of the Year.

John Wolthuis

John Wolthuis Co-Founder & Board Observer

John has over 15 years of software engineering and product experience. He has held early engineering roles at,, and Prior to co-founding Twilio, John worked as a consultant, helping clients such as Thomson-Reuters to adopt modern open-source technology stacks into their existing enterprises. John grew up in a small town in northern Michigan, where he learned to code on a neighbor's Timex-Sinclair 2000 computer. He graduated from the University of Michigan where he studied computer science and film.

Evan Cooke

Evan Cooke Co-Founder & Board Observer

Evan has years of experience architecting high-availability, highly-secure provider-class applications. Prior to Twilio, he served as a Postdoctoral research fellow in network security and distributed systems at the University of Michigan.

Scott Raney

Scott Raney Board Member

Scott Raney is a Partner with Redpoint Ventures focusing on information and consumer technology with a particular emphasis on cloud computing, on-demand software, enterprise infrastructure and mobile apps and platforms. Scott serves on the board of directors or has been involved with Redpoint's investments in, (acquired by Citrix), Cyanogen, Expensify, Heroku (acquired by Salesforce), Jumptap, Path, RelateIQ, Stripe and Twilio.

Prior to joining Redpoint, Scott served as Senior Manager of New Products with NorthPoint Communications, a data CLEC providing nationwide DSL services. Scott managed NorthPoint's first consumer product and led product development of other new products. Prior to NorthPoint, Scott worked as a management consultant at Bain & Company, where he helped clients in the private equity and telecommunications industries. Previously, Scott was the Director of Engineering for VideoPort Technologies, a developer of videoconferencing hardware. Scott began his career at Andersen Consulting as a member of the Advanced Technology Group where he assisted clients in the telecommunications industry.

Scott holds a B.S.E.E., with high distinction, from Duke University and an M.B.A. from the Harvard Business School.

Rick Dalzell

Rick Dalzell Board Member

Mr. Richard Dalzell was Senior Vice President and Chief Information Officer of, Inc. until his retirement in 2007. Previously, Mr. Dalzell served in numerous other positions at, Inc., including Senior Vice President of Worldwide Architecture and Platform Software and Chief Information Officer from 2001 to 2007, Senior Vice President and Chief Information Officer from 2000 to 2001 and Vice President and Chief Information Officer from 1997 to 2000. Prior to his employment with, Inc., Mr. Dalzell was Vice President of the Information Systems Division at Wal-Mart Stores, Inc. from 1994 to 1997.

Mr. Dalzell brings to the Board extensive experience, expertise and background in internet information technology gained from his service as the Chief Information Officer of, Inc. He also brings corporate leadership experience gained from his service in various senior executive roles at, Inc.

Learn More About Twilio

See where we've been and where we're going.