Building an Outbound Call Center with Twilio

Using Twilio, Impact Dialing built an incredibly scalable predictive dialer with setup costs or long-term contracts. Twilio allowed us to build our software quickly without worrying about obscure protocols and systems, and has helped us build and release new features quickly and with confidence.

Michael Kaiser-Nyman, CEO and Founder

Michael Kaiser-Nyman is the CEO and Founder of Impact Dialing, software as a service that makes it simple to run an outbound call center. He started Impact Dialing after becoming frustrated with other hosted solutions that were just front-ends for legacy technology.