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Twilio is designed to notify your application in realtime about the status of calls in progress. This session will help you optimize your Twilio integration and avoid unnecessary requests to the Twilio API.
Heather, Vice President of Marketing at Trulia, explains how Trulia grew and expanded their reach and customer experience with voice & SMS.
SMS integration into the Zaarly offer workflow has been critical to maximizing the experience between two parties and helping facilitate transactions, and Twilio has been the cornerstone behind our own Voice and SMS features.
Jonathan will speak on opportunities to extend them with Twilio SMS and voice automation by discussing these topics like data collection, reliability identity verification and text-to-speech transcription.
Using Twilio, Impact Dialing built an incredibly scalable predictive dialer with setup costs or long-term contracts. Twilio allowed us to build our software quickly without worrying about obscure protocols and systems, and has helped us build and release new features quickly and with confidence.
The talk will emphasize why and how you should use state machines to model call workflow in your application. We will also introduce a Ruby library we extracted out of Zendesk Voice, and show code that uses it to implement call workflow in a simple and scalable manner.
Twilio Voice has so many creative opportunities: conferencing, PBX, lead generation, building a call center, and call tracking. Take the first step towards building a simple Twilio Voice app.