Twilio Conversations Pricing
Only pay for what you use with per-user pricing. Twilio Conversations solves the developmental hurdles of cross-channel messaging from the first line of code, and includes Programmable Chat.
Beta pricing: effective Sept. 16, 2019
Usage
$0.03
Per active user per month
Storage
$0.25
Per GB per month
User pricing
Fee per active monthly user
Up to 200
users per month
Free
fee per user
Next 25k
users per month
$0.03
fee per user
Next 225k
users per month
$0.024
fee per user
Next 250k
users per month
$0.0192
fee per user
Next 500k
users per month
$0.0154
fee per user
For volumes above 1 million active users, contact sales for special pricing.
What is a user?
A user is a unique participant address, chat identity, phone number, or WhatsApp number. Each user is counted once a month. If the same user appears in more than one channel, they will only be counted once.
An active user is defined as someone who creates a user or conversation, or edits, or is assigned to a conversation. This includes reading conversations or sending messages in a chat, or sending and receiving SMS and WhatsApp messages.