---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/17554#article
headline: "17554: Media content is empty"
url: https://www.twilio.com/docs/api/errors/17554
inLanguage: en
dateModified: 2026-09-17T18:23:40.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 17554: Media content is empty

Log Type: APPLICATION

Log Level: WARNING

## Description

Twilio could not transcribe the audio because the media duration is shorter than the required minimum of 2 seconds. The transcription is marked as `failed`.

### Possible causes

* The audio file contains no audio content.
* The recording is shorter than 2 seconds.

### Possible solutions

* Confirm that the media file contains at least 2 seconds of audible content before submitting it for transcription.

### Additional resources

* [Transcribe a Twilio Recording](/docs/voice/api/batch-transcription-resource#transcribe-a-twilio-recording)