---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/17561#article
headline: "17561: Failed to transcribe"
url: https://www.twilio.com/docs/api/errors/17561
inLanguage: en
dateModified: 2026-09-17T18:23:40.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 17561: Failed to transcribe

Log Type: TWILIO

Log Level: ERROR

## Description

Twilio failed to transcribe audio because of an internal issue. The transcription has been marked as `failed`.

### Possible cause

An internal processing error occurred after all retries were exhausted.

### Possible solution

Retry the transcription request. If the issue persists, [contact Twilio Support](https://help.twilio.com/articles/360048500694-Contacting-Twilio-Support).