---
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"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/17584#article
headline: "17584: Status callback redirect limit exceeded"
url: https://www.twilio.com/docs/api/errors/17584
inLanguage: en
dateModified: 2026-10-02T00:01:43.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 17584: Status callback redirect limit exceeded

Log Type: APPLICATION

Log Level: WARNING

## Description

Twilio attempted to deliver a transcription status event, but the callback URL exceeded the maximum number of HTTP redirects. The transcription was created successfully, but Twilio couldn't deliver the status notification.

### Possible causes

* The callback URL redirects in a loop.
* An HTTP-to-HTTPS redirect chain adds more hops than are permitted.
* A load balancer redirects to a URL that redirects back.

### Possible solutions

* Configure the final destination URL directly in the transcription configuration and remove the intermediate redirects.

### Additional resources

* [Transcribe a Twilio Recording](/docs/voice/api/batch-transcription-resource#transcribe-a-twilio-recording)
