# 30803: Verification rejection - Official business registration documents required

Log Type: APPLICATION

Log Level: ERROR

## Description

The verification submission has been reviewed and rejected. Messaging traffic on this phone number is blocked until it's verified. Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process evaluates the business sending messaging, the use case, sample content, web presence, opt-in/consent collected, and associated website terms and privacy policies.

### Possible causes

We were unable to fully verify your business based on the information provided. This may be due to:

* Insufficient content on your website to confirm business operations
* Discrepancies in the business information provided during verification
* Incomplete business details that can't be independently verified

### Possible solutions

* Submit official business registration documents such as a business registration certificate, articles of incorporation, or business license.
* Include documents in the **Additional Information** field when resubmitting your verification request. You can provide multiple links by listing them separately on new lines.
* Ensure your website content clearly reflects your business operations and matches the details provided in your verification submission.