# 30814: Verification rejection - Website is password protected or requires login

Log Type: APPLICATION

Log Level: ERROR

## Description

The verification submission has been reviewed and it was rejected. Messaging traffic on this phone number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

### Possible causes

The website URL provided in your submission couldn't be fully reviewed because:

* It requires a username and password to access
* A login page prevents verification of your business details
* Content needed for verification is behind restricted access

### Possible solutions

* Provide a publicly accessible version of your website that allows verification of business information
* If your website can't be made public for security reasons, submit screenshots displaying the necessary business details in the "Additional Information" field
* Create a public landing page with your business information while maintaining secure access to other areas