# 30821: Verification rejection - Use case summary is incomplete

Log Type: APPLICATION

Log Level: ERROR

## Description

The verification submission has been reviewed and rejected. Messaging traffic on this phone number is blocked until it's verified.

### Possible causes

The use case summary provided in your submission is incomplete or lacks sufficient detail. This may be due to:

* The use case description is too vague or generic to evaluate
* Key details about the messaging program are missing from the summary
* The summary doesn't clearly describe what messages will be sent and why
* The description doesn't explain the relationship between the business and the message recipients

### Possible solutions

* Provide a detailed use case summary that clearly describes the purpose of your messaging program
* Include specifics about what messages will be sent, how often, and to whom
* Explain the business context and why messaging is needed for this use case
* Make sure the summary aligns with the sample messages and other details in your submission