# 30825: Verification rejection - Age Gate

Log Type: APPLICATION

Log Level: ERROR

## Description

The verification submission has been reviewed and it was rejected. Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

### Possible causes

The phone number can't be verified because an Age Gate isn't present or isn't acceptable on your website and/or opt-in policy.

### Possible solutions

* Add a robust age gate to your website or opt-in policy. Resubmit the verification with the updated age gate information.

[Twilio's Messaging Policy](https://www.twilio.com/en-us/legal/messaging-policy)