# 30849: Verification rejection - Opt-in data cannot be shared with third parties

Log Type: APPLICATION

Log Level: ERROR

## Description

The verification submission has been reviewed and it was rejected. Messaging traffic on this phone number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

### Possible causes

Your verification indicates that opt-in data may be shared, transferred, rented, or sold to third parties through:

* Language in your opt-in terms about sharing data with non-affiliates or partners
* Privacy policy or terms that mention transferring messaging consent
* Business practices that involve sharing or selling consent data
* Lack of explicit protection for messaging consent

### Possible solutions

* Remove all language that allows sharing opt-in data with third parties
* Update your privacy policy and terms to include specific language prohibiting the sharing of consent:
  * "The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."
* Ensure your business practices maintain consent as a direct 1:1 agreement between consumer and message sender
* Make it clear that opt-in can't be transferred or sold