---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/50507#article
headline: "50507: Programmable Chat: Media not found"
url: https://www.twilio.com/docs/api/errors/50507
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 50507: Programmable Chat: Media not found

Log Level: ERROR

## Description

### Possible causes

* Media with specified SID does not exist.

### Possible solutions

* Confirm a valid Media SID is being passed in request.