---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60227#article
headline: "60227: The selected channel for template is not supported"
url: https://www.twilio.com/docs/api/errors/60227
inLanguage: en
dateModified: 2026-06-09T11:00:42.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60227: The selected channel for template is not supported

Log Type: APPLICATION

Log Level: ERROR

## Description

This error occurs when you create or use a Verify template with a delivery channel that the selected template does not support. Verify rejects the request because the template and channel combination is invalid.

### Possible causes

* You selected a channel that is not available for the template you are trying to use.
* The template was created for a different delivery method, such as SMS or voice, and you sent the request with another channel.
* Your application passed an invalid `channel` value for the selected Verify template.
* The template configuration does not include support for the destination channel in your request.

### Possible solutions

* Check the template configuration and confirm which delivery channels it supports.
* Update your request so the `channel` value matches a supported channel for that template.
* If you need to send the verification over a different channel, use a template that supports that channel.
* Review your application logic to make sure it does not reuse a template across unsupported channels.
* If you manage templates dynamically, validate the selected template and channel combination before you send the Verify request.

#### Additional resources

* [Verify documentation](/docs/verify)
* [Verify API documentation](/docs/verify/api)