---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/63063#article
headline: "63063: Currency not supported on WhatsApp Max Price"
url: https://www.twilio.com/docs/api/errors/63063
inLanguage: en
dateModified: 2026-11-04T07:03:42.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 63063: Currency not supported on WhatsApp Max Price

Log Type: TWILIO

Log Level: ERROR

## Description

The currency you attempted to use Max Price with isn't supported.

### Possible causes

* You attempted to use JPY as the currency. Although JPY is supported on Twilio, it's not yet supported for WhatsApp Max Price.
* You attempted to use a currency other than the supported currencies — USD, EUR, GBP, AUD, MXN, or BRL.

### Possible solutions

* Use a supported currency for Max Price. If your Twilio account uses JPY, you can't use Max Price at this time.
* Create a new Twilio account with an account currency that is supported for WhatsApp Max Price (USD, EUR, GBP, AUD, MXN, or BRL).

#### Additional resources

* [WhatsApp Max Price](/docs/whatsapp/key-concepts#whatsapp-max-price)