---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/90102#article
headline: "90102: Assistant failure to start collection"
url: https://www.twilio.com/docs/api/errors/90102
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 90102: Assistant failure to start collection

Log Type: TWILIO

Log Level: ERROR

## Description

Autopilot was unable to start the collection

### Possible causes

An internal error rendered us unable to start the collection. Apologies!

### Possible solutions

If the error persists, [contact us](/help/contact) to figure out what has happened and how to fix it. Note the time of the error and what you were trying to do when it occurred. Thank you!