---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/segment/connections/destinations/catalog/actions-surveysparrow#article
headline: SurveySparrow (Actions) Destination
description: Connect the SurveySparrow (Actions) destination to Twilio Segment to send customer data to SurveySparrow for NPS, chat, and 360 experience surveys.
url: https://www.twilio.com/docs/segment/connections/destinations/catalog/actions-surveysparrow
inLanguage: en
dateModified: 2026-06-09T02:36:11.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# SurveySparrow (Actions) Destination

[SurveySparrow](https://surveysparrow.com/?utm_source=segmentio\&utm_medium=docs\&utm_campaign=partners) is an end-to-end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360 Surveys which are mobile-first, highly engaging, and user-friendly.

This destination is maintained by SurveySparrow. For any issues with the destination, [contact their Support team](mailto:support@surveysparrow.com).

## Getting started

1. From your workspace's [Destination catalog page](https://app.segment.com/goto-my-workspace/destinations/catalog) search for "SurveySparrow"
2. Select SurveySparrow and click **Add Destination**
3. Select an existing Source to connect to SurveySparrow (Actions).
4. Log in to your [SurveySparrow](https://app.surveysparrow.com/) account, then navigate to **Settings > Apps and Integrations > Create a Custom app**.
5. Fill in the details for the custom app and choose **Select all** under Scope. Later, you can remove any scopes that are not required.
6. Click **Save** and copy the **Access Token**.
7. Enter the **Access Token** in the SurveySparrow destination settings in Segment.