---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/segment/connections/destinations/catalog/metacx#article
headline: MetaCX Destination
description: Connect the MetaCX destination to Segment to send Page, Screen, Identify, and Track calls to a MetaCX SegmentIO connection for customer success visibility.
url: https://www.twilio.com/docs/segment/connections/destinations/catalog/metacx
inLanguage: en
dateModified: 2026-07-14T18:38:53.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# MetaCX Destination

[MetaCX](https://www.metacx.com) is a digital success layer that brings suppliers and buyers of SaaS together for better collaboration and outcome management, offering real-time visibility into customer success.

This destination is maintained by MetaCX. For any issues with the destination, contact their [success team](mailto:support@metacx.com).

> \[!IMPORTANT]
>
> This means the feature is actively being developed, and some functionality may change before it becomes generally available.

## Getting Started

1. From the Segment web app, click **Catalog**.
2. Search for "MetaCX" in the Catalog, select it, and choose which of your sources to connect the destination to.
3. Enter the "API Key" into your Segment Settings UI which you can find from your [Segment IO connection](https://app.metacx.com/app/connections).
4. If you do not already have a Segment IO connection, create one by clicking the Add Connection button at the bottom right of the page.

## Page

Page calls are sent to the SegmentIO connection with the event key `page`. See the [Page method](/docs/segment/connections/spec/page/) documentation for details on the method. An example call looks like:

```text
analytics.page()
```

## Screen

Screen calls are sent to the SegmentIO connection with the event key `screenview`. See the [Screen method](/docs/segment/connections/spec/screen/) documentation for details on the method. An example call looks like:

```text
[[SEGAnalytics sharedAnalytics] screen:@"Home"];
```

## Identify

Identify calls are sent to the SegmentIO connection with the event key `identify`. See the [Identify method](/docs/segment/connections/spec/identify/) documentation for details on the method. An example call looks like:

```text
analytics.identify('userId123', {
  email: 'john.doe@example.com'
});
```

## Track

Track calls are sent to the SegmentIO connection with the event key `track`. See the [Track method](/docs/segment/connections/spec/track/) documentation for details on the method. An example call looks like:

```text
analytics.track('Clicked Login Button')
```