---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/segment/engage/audiences/folders#article
headline: Working With Folders
description: Use folders in Segment Engage to group, organize, and search Audiences in your Space. Learn how to create, edit, disband, and move Audiences into folders.
url: https://www.twilio.com/docs/segment/engage/audiences/folders
inLanguage: en
dateModified: 2026-07-15T18:46:00.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# Working With Folders

* FREE: x
* TEAM: x
* BUSINESS: ✓
* ADDON: ✓

Engage Foundations requires a Business tier account and includes Unify.

See the [available plans](https://segment.com/pricing), or [contact Support](https://segment.com/help/contact/)

Folders allow you to group Audiences together to add organization and structure to your Space. You can create, edit, and search through Folders directly within the Engage Audiences page.

## Creating a folder

To create a folder, follow the steps below:

1. Navigate to the **Audiences** tab in **Engage**.
2. Click **Create**, then select **Folder** from the dropdown menu.
3. Give your folder a unique name, then click **Add Audiences**.
4. Search for and select the audience(s) you want to add to the folder.
5. To confirm the new folder, click **Add Audiences**.

## Editing and disbanding folders

To edit the name or description of a folder you've created in Engage, click the **More Options** icon and select **Edit**. Once you've made your desired changes, click **Save**.

To disband a folder you've made in Engage, click the **More Options** icon and select **Disband**. Audiences from the disbanded folder return to your main audience list.

> \[!NOTE]
>
> Disbanding a folder won't delete any audiences.

## Moving audiences into folders

To move an audience to a folder you've already created, follow the steps below:

1. Navigate to the **Audiences** tab in Engage.
2. Hover over the Audience you want to move.
3. Check the selection box that appears next to the audience name.
4. (*Optional*) Repeat Steps 2 and 3 to move multiple audiences.
5. Click the **Move** icon that appears in the audiences header.
6. Select your destination folder from the modal window.
7. Click **Move** to confirm and move the selected audiences.