# Email reputation score

*Reputation*. The rating an internet service provider or inbox provider sets for email sent from your email server IP addresses. They express this score as an integer between 0 and 100. Higher values mean a more favorable reputation.

They base this score on your sending history, recipient engagement rates, [complaints][], and \[bounce]\[bounces] rates. A good reputation equals repeated inbox delivery. A poor reputation equals adds to a [blocklist][] or redirects to a [spam folder][spam-folder].

> \[!NOTE]
>
> The Twilio SendGrid reputation score differs from your [deliverability][] score.

## Reputation score in Twilio SendGrid

To find your **SendGrid account reputation score**, log in to your [Twilio SendGrid console][tsc] account. When your Twilio SendGrid dashboard appears, the email reputation score can be found on the left.

![Dashboard menu with templates, stats, activity, suppressions, settings, and reputation at 100%.](https://docs-resources.prod.twilio.com/0395ead4ef966db8aabb089aebda97a36c71b06a48d68abab5ffbff2ca4aa406.png)

## Related resources

* [8 Ways to Check Your Email Sending Reputation](https://www.twilio.com/en-us/blog/insights/5-ways-check-sending-reputation).

[spam-folder]: /docs/sendgrid/glossary/bulk-mail-folder

[blocklist]: /docs/sendgrid/glossary/blocklist

[deliverability]: /docs/sendgrid/glossary/deliverability

[complaints]: /docs/sendgrid/glossary/complaint

[tsc]: https://app.sendgrid.com
