---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/usage/trials/legacy-console-trial-transition#article
headline: Legacy Console trial accounts transition FAQ
description: Answers to common questions about Legacy Console trial accounts expiring and moving to the new Twilio Console, including key dates, notice emails, and how to upgrade.
url: https://www.twilio.com/docs/usage/trials/legacy-console-trial-transition
inLanguage: en
dateModified: 2026-11-05T21:13:21.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# Legacy Console trial accounts transition FAQ

Twilio is retiring trials in the Legacy Console. Every Legacy Console trial account that hasn't upgraded will expire and move to the new [Twilio Console](https://1console.twilio.com/). All transitions will be complete by the end of February 2027.

## Which accounts does this affect?

This change affects Legacy Console trial accounts that have never upgraded. Upgraded accounts move to the new Twilio Console separately and aren't part of this transition.

## When will my trial account expire?

You'll receive at least 60 days' notice before your trial account expires and another reminder 7 days before that date. You can also see your account's expiration date when you sign in to the Twilio Console.

## How will I know when my account is moving?

Twilio emails the account owner at least two months before the account expires and sends a reminder 7 days before the expiration date.

If your trial account hasn't had recent activity, you might not receive an email, but your account will still expire with its group.

## What happens when my trial account expires?

When your trial account expires, it moves to the new Twilio Console, and its core trial features stop working. You can still sign in and upgrade your account.

## How do I keep building after my trial expires?

Upgrade your account in the new Twilio Console. You can't upgrade an expired trial account in the Legacy Console. To learn how to upgrade and what you receive when you do, see [Upgrade your account](/docs/usage/trials#upgrade-your-account).

## Can I start a new trial in the Legacy Console?

No. All new trial sign-ups use the new Twilio Console. To learn what's included in a new trial, see [Twilio trial account](/docs/usage/trials).

## Do I need to do anything before my account expires?

If you want to keep using your account, upgrade it before or after it expires. If you don't plan to use the account, you don't need to do anything.

## Learn more

* [Welcome to the new Twilio console](/docs/usage/new-twilio-console)
* [Twilio trial account](/docs/usage/trials)
* [Upgrade your account](/docs/usage/trials#upgrade-your-account)