# Verify v2 Error Codes Verify v2 error codes are five-digit integers in the 60000–60999 and 68000–68999 ranges. For details about an error code, its possible causes, and recommended solutions, see the full [Error and Warning Dictionary](/docs/api/errors). ## 602xx series: verification parameters, rate limits, and templates | Code | Description | | ------------------------------- | --------------------------------------------------------------- | | [60200](/docs/api/errors/60200) | Invalid parameter | | [60201](/docs/api/errors/60201) | Selected template translation is not approved | | [60202](/docs/api/errors/60202) | Max check attempts reached | | [60203](/docs/api/errors/60203) | Max send attempts reached | | [60204](/docs/api/errors/60204) | Service does not support this feature | | [60205](/docs/api/errors/60205) | SMS is not supported by landline phone number | | [60206](/docs/api/errors/60206) | 'Amount' & 'Payee' params are required | | [60207](/docs/api/errors/60207) | Max rate limits per service reached | | [60208](/docs/api/errors/60208) | Rate limit with that UniqueName already exists | | [60209](/docs/api/errors/60209) | UniqueName format is invalid | | [60210](/docs/api/errors/60210) | Max Buckets per Rate limit reached | | [60211](/docs/api/errors/60211) | Bucket with the given Interval already exists | | [60212](/docs/api/errors/60212) | Too many concurrent requests for phone number | | [60213](/docs/api/errors/60213) | A Messaging Configuration already exists for the given country | | [60214](/docs/api/errors/60214) | Call channel is not supported when using PSD2 | | [60215](/docs/api/errors/60215) | Max number of mailers per account reached | | [60216](/docs/api/errors/60216) | Error while encrypting or decrypting the API key | | [60217](/docs/api/errors/60217) | Invalid Service configuration | | [60218](/docs/api/errors/60218) | SendGrid Template is not active | | [60219](/docs/api/errors/60219) | SendGrid Template does not contain required placeholders | | [60220](/docs/api/errors/60220) | Messages to China require use case vetting | | [60221](/docs/api/errors/60221) | No target verification specified | | [60222](/docs/api/errors/60222) | SendGrid from address does not match a verified Sender Identity | | [60223](/docs/api/errors/60223) | Delivery channel disabled | | [60224](/docs/api/errors/60224) | Missing substitutions for selected template | | [60225](/docs/api/errors/60225) | Translation already exists for the provided template | | [60226](/docs/api/errors/60226) | Messages sent to China require friendly\_name | | [60227](/docs/api/errors/60227) | The selected channel for template is not supported | | [60228](/docs/api/errors/60228) | Template was not found | | [60229](/docs/api/errors/60229) | Template translation was not found | | [60230](/docs/api/errors/60230) | The template being used doesn't have a brandless version | | [60231](/docs/api/errors/60231) | Sender id already exists for account | | [60232](/docs/api/errors/60232) | Sender id does not exist | | [60233](/docs/api/errors/60233) | Default sender id can't be deleted | | [60234](/docs/api/errors/60234) | Sender id can not be set as not default | | [60235](/docs/api/errors/60235) | Sender Definitions does not match with requirements | | [60236](/docs/api/errors/60236) | The domain could not be obtained from the given email | | [60237](/docs/api/errors/60237) | The given domain is on a deny list | | [60238](/docs/api/errors/60238) | Verification Creation Attempt blocked by Twilio | | [60239](/docs/api/errors/60239) | BYOT feature is not enabled | | [60240](/docs/api/errors/60240) | Templates not allowed | | [60241](/docs/api/errors/60241) | Static message required | | [60242](/docs/api/errors/60242) | WhatsApp template not found | | [60243](/docs/api/errors/60243) | Custom messages are not supported | | [60245](/docs/api/errors/60245) | You have exceeded your messaging limits | | [60246](/docs/api/errors/60246) | Service already exists | | [60247](/docs/api/errors/60247) | Message Length Exceeded | | [60248](/docs/api/errors/60248) | Friendly Name contains a restricted word | | [60250](/docs/api/errors/60250) | Missing Registration for Australia | ## 603xx series: Verify Push and TOTP (Entities, Factors, Challenges) | Code | Description | | ------------------------------- | --------------------------------------------------------------------- | | [60300](/docs/api/errors/60300) | Invalid Param | | [60301](/docs/api/errors/60301) | Entity already exists | | [60302](/docs/api/errors/60302) | FactorType already exists | | [60303](/docs/api/errors/60303) | Entities batch deletion request body is not valid | | [60304](/docs/api/errors/60304) | Entity already exists | | [60305](/docs/api/errors/60305) | Access Token parameters are invalid | | [60306](/docs/api/errors/60306) | Invalid Request | | [60307](/docs/api/errors/60307) | Cannot resend push notifications to 'none' notification platform | | [60308](/docs/api/errors/60308) | Challenge verification attempts limit reached | | [60309](/docs/api/errors/60309) | Push notifications limit reached for a Challenge | | [60310](/docs/api/errors/60310) | Factor verification attempts reached | | [60311](/docs/api/errors/60311) | Factor verification failed | | [60312](/docs/api/errors/60312) | Challenge creation limit reached | | [60313](/docs/api/errors/60313) | Unauthorized factor creation | | [60314](/docs/api/errors/60314) | Factors binding format is invalid | | [60315](/docs/api/errors/60315) | Reached max limit of 20 push Factors associated per Entity | | [60317](/docs/api/errors/60317) | Factor already exists | | [60318](/docs/api/errors/60318) | Factor is unverified | | [60322](/docs/api/errors/60322) | Challenge already responded | | [60323](/docs/api/errors/60323) | Challenge expired | | [60324](/docs/api/errors/60324) | Challenge verification failed | | [60325](/docs/api/errors/60325) | Translation for locale not found, using default | | [60326](/docs/api/errors/60326) | Too many requests to create factors for the entity | | [60327](/docs/api/errors/60327) | Channel not supported by template; falling back to static message | | [60328](/docs/api/errors/60328) | Entities rate limit exceeded | | [60329](/docs/api/errors/60329) | Verify SNA does not work with psd2\_enabled | | [60330](/docs/api/errors/60330) | Failed to invoke the webhook | | [60331](/docs/api/errors/60331) | Locale requested is not supported by Verify Text-To-Speech conversion | | [60332](/docs/api/errors/60332) | Delete translation is not allowed | | [60333](/docs/api/errors/60333) | The SMS message was sent using a brandless template | | [60334](/docs/api/errors/60334) | The SMS message was sent using a brandful template | | [60335](/docs/api/errors/60335) | The SMS message was sent using a brandless template | | [60361](/docs/api/errors/60361) | Account SID is invalid or not provided | | [60362](/docs/api/errors/60362) | Factor SID invalid or not provided | | [60363](/docs/api/errors/60363) | Service SID invalid or not provided | | [60364](/docs/api/errors/60364) | Challenge SID invalid or not provided | | [60365](/docs/api/errors/60365) | Entity SID invalid or not provided | | [60366](/docs/api/errors/60366) | Entity invalid or not provided | | [60367](/docs/api/errors/60367) | Invalid entity identity | | [60368](/docs/api/errors/60368) | Challenge details invalid or not provided | | [60369](/docs/api/errors/60369) | Factor type invalid or not provided | | [60370](/docs/api/errors/60370) | Factor config invalid or not provided | | [60371](/docs/api/errors/60371) | Relying party invalid or not provided | | [60372](/docs/api/errors/60372) | Relying party id invalid or not provided | | [60373](/docs/api/errors/60373) | Invalid page size | | [60374](/docs/api/errors/60374) | Invalid page token | | [60375](/docs/api/errors/60375) | Invalid id | | [60376](/docs/api/errors/60376) | Invalid rawId | | [60377](/docs/api/errors/60377) | Authenticator attachment invalid or not provided | | [60378](/docs/api/errors/60378) | Authenticator response invalid or not provided | | [60379](/docs/api/errors/60379) | Authenticator data invalid or not provided | | [60380](/docs/api/errors/60380) | Client data invalid or not provided | | [60381](/docs/api/errors/60381) | Signature invalid or not provided | | [60382](/docs/api/errors/60382) | Factor does not match the relying party of the challenge | | [60383](/docs/api/errors/60383) | Illegal factor status | | [60384](/docs/api/errors/60384) | Invalid challenge timeout | | [60385](/docs/api/errors/60385) | Public key invalid or not provided | | [60386](/docs/api/errors/60386) | Attestation object invalid or not provided | | [60387](/docs/api/errors/60387) | Attested credential data invalid or not provided | | [60388](/docs/api/errors/60388) | User display name not provided | | [60390](/docs/api/errors/60390) | Factor not found | | [60391](/docs/api/errors/60391) | Challenge not found | | [60392](/docs/api/errors/60392) | Entity not found | ## 604xx series: internal errors, delivery, and contacts | Code | Description | | ------------------------------- | -------------------------------------------------------------- | | [60401](/docs/api/errors/60401) | Network Error | | [60402](/docs/api/errors/60402) | Mapper Error | | [60403](/docs/api/errors/60403) | Storage Error | | [60404](/docs/api/errors/60404) | Input Error | | [60405](/docs/api/errors/60405) | Key Storage Error | | [60406](/docs/api/errors/60406) | Initialization Error | | [60407](/docs/api/errors/60407) | Authentication Token Error | | [60408](/docs/api/errors/60408) | TemplateSid is only supported for the SMS channel | | [60409](/docs/api/errors/60409) | Custom message did not match any template | | [60410](/docs/api/errors/60410) | Verification delivery attempt blocked | | [60411](/docs/api/errors/60411) | Phone Number or Phone Number Prefix already exists in Safelist | | [60412](/docs/api/errors/60412) | Verification blocked by Fraudulent Signup Prevention | | [60420](/docs/api/errors/60420) | Invalid Contact ID format | | [60421](/docs/api/errors/60421) | Unexpected result when creating contact | | [60422](/docs/api/errors/60422) | Contact not found | | [60423](/docs/api/errors/60423) | Multiple contacts were found | | [60424](/docs/api/errors/60424) | Contact address not found | | [60425](/docs/api/errors/60425) | Verification SID invalid or not provided | | [60426](/docs/api/errors/60426) | Verification ID invalid or not provided | | [60427](/docs/api/errors/60427) | Factor ID invalid or not provided | | [60428](/docs/api/errors/60428) | Unsupported channel | | [60431](/docs/api/errors/60431) | Verification not found | | [60432](/docs/api/errors/60432) | Unsupported passkeys relying party | | [60433](/docs/api/errors/60433) | Unsupported passkeys approval content type | | [60434](/docs/api/errors/60434) | Unsupported passkeys verification content type | | [60436](/docs/api/errors/60436) | Recipient invalid or not provided | | [60437](/docs/api/errors/60437) | Recipient type unsupported | | [60440](/docs/api/errors/60440) | Unsupported verification content type | | [60441](/docs/api/errors/60441) | Illegal status | ## 605xx series: Silent Network Auth (SNA) | Code | Description | | ------------------------------- | ------------------------------------------------------------------ | | [60500](/docs/api/errors/60500) | SNA Phone Number Mismatch | | [60510](/docs/api/errors/60510) | SNA Error | | [60511](/docs/api/errors/60511) | SNA Downstream Error | | [60517](/docs/api/errors/60517) | SNA User-Agent Mismatch Error | | [60519](/docs/api/errors/60519) | SNA Verification Result Pending | | [60520](/docs/api/errors/60520) | SNA URL Failed | | [60531](/docs/api/errors/60531) | SNA Carrier Not Detected | | [60532](/docs/api/errors/60532) | SNA Potential Dual SIM Detected | | [60533](/docs/api/errors/60533) | SNA Carrier Header Error | | [60534](/docs/api/errors/60534) | SNA Downstream Carrier Error | | [60535](/docs/api/errors/60535) | Factor is unverified | | [60540](/docs/api/errors/60540) | SNA Carrier Identified Invalid Phone Number | | [60550](/docs/api/errors/60550) | Auto Channel Failed: No channels selected due to validation errors | ## 606xx series: lookup and delivery issues | Code | Description | | ------------------------------- | ----------------------------------------------------------- | | [60600](/docs/api/errors/60600) | Unprovisioned or out of coverage | | [60602](/docs/api/errors/60602) | App hash can only be used with SMS channel | | [60603](/docs/api/errors/60603) | SendGrid maximum credits exceeded | | [60604](/docs/api/errors/60604) | SendGrid Authenticated user is not authorized to send mail | | [60605](/docs/api/errors/60605) | Verification delivery attempt blocked | | [60606](/docs/api/errors/60606) | Lookup Package is Not Enabled | | [60607](/docs/api/errors/60607) | Lookup Unsupported Country | | [60608](/docs/api/errors/60608) | Lookup Error | | [60609](/docs/api/errors/60609) | Live activity not enabled | | [60610](/docs/api/errors/60610) | Phone number outside of coverage | | [60611](/docs/api/errors/60611) | Lookup Package Quota Reached | | [60612](/docs/api/errors/60612) | Requested phone number not mobile | | [60613](/docs/api/errors/60613) | Lookup Provider Degradation | | [60614](/docs/api/errors/60614) | Lookup Request Must Be Completed in Different Twilio Region | | [60616](/docs/api/errors/60616) | Lookup rate limit exceeded | | [60617](/docs/api/errors/60617) | Lookup Not Enough Request Parameters | | [60618](/docs/api/errors/60618) | Lookup Malformed Request Parameter | | [60619](/docs/api/errors/60619) | Lookup Request Cannot be Completed in Twilio Region | | [60620](/docs/api/errors/60620) | Lookup SIM Swap Information is Incomplete From Carrier | | [60621](/docs/api/errors/60621) | Lookup Carrier Information Not Available | | [60622](/docs/api/errors/60622) | Invalid Magic Number | | [60623](/docs/api/errors/60623) | Verification Not Found | | [60624](/docs/api/errors/60624) | Maximum rate limit for Trial Accounts | | [60625](/docs/api/errors/60625) | Phone Number is Cancelled | | [60626](/docs/api/errors/60626) | Phone number rate limit exceeded | ## 680xx series: WhatsApp channel | Code | Description | | ------------------------------- | -------------------------------------- | | [68001](/docs/api/errors/68001) | Network Error | | [68002](/docs/api/errors/68002) | Mapper Error | | [68003](/docs/api/errors/68003) | Storage Error | | [68004](/docs/api/errors/68004) | Input Error | | [68005](/docs/api/errors/68005) | Key Storage Error | | [68006](/docs/api/errors/68006) | Initialization Error | | [68007](/docs/api/errors/68007) | Authentication Token Error | | [68008](/docs/api/errors/68008) | Verify WhatsApp channel not configured |