# Voice Insights guides

Use Voice Insights to monitor and analyze call events, call quality, and more.

## Basic

**Set up and interpret Voice Insights**: Monitor and analyze call events, call quality, and more.

* [Use the Call Insights dashboard](/docs/voice/voice-insights/call-insights-dashboard) for a comprehensive overview of your voice communications performance.
  * [Subaccounts Call Insights dashboard](/docs/voice/voice-insights/subaccount-call-insights-dashboard)
* [View the Call Summary](/docs/voice/voice-insights/call-summary) to view call metadata, connection parameters, and quality indicators for every call.
  * [Conversation Relay and the Call Summary](/docs/voice/voice-insights/conversation-relay-summary)
* [Use the Conference Insights dashboard](/docs/voice/voice-insights/conference-insights-dashboard) to monitor and analyze the quality of your conference calls.
* [View the Conference and Participant Summary](/docs/voice/voice-insights/conference-participant-summary) to view metadata, connection parameters, and quality indicators for conference calls and participants.
* To troubleshoot issues with Voice Insights, see [Voice Insights FAQs](/docs/voice/voice-insights/frequently-asked-questions).

## Advanced

**Advanced Voice Insights**: Use advanced features to gain deeper insights into your voice communications.

* [View Trust & Engagement Insights](/docs/voice/voice-insights/voice-insights-trust-engagement-insights): Monitor and improve the trust and engagement factors that determine whether recipients answer calls.
* [Set up Event Streams for Call Insights](/docs/voice/voice-insights/event-streams/call-insights-events) or [Event Streams for Conference Insights](/docs/voice/voice-insights/event-streams/conference-insights-event): Get a unified event stream and have it piped directly into your data infrastructure.
* [Use the Conversation Relay Insights dashboard](/docs/voice/voice-insights/conversation-relay-insights-dashboard): Monitor and analyze the performance of your AI-driven conversations that use Conversation Relay.
* Enable [Advanced Voice Insights features](/docs/voice/voice-insights/advanced-features) and the [Voice Insights Intelligent Discovery AI Assistant](/docs/voice/voice-insights/voice-insights-intelligent-discovery-ai-assistant) for more nuanced insights.