Twilio Editions

Run enterprise communications at scale using Twilio’s suite of access management controls, administration tools, and security features.

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Choose the Twilio Edition that fits your business best.

Twilio Editions are designed to match your needs at any stage of growth and any level of scale.

Features

	Security Edition	Administration Edition	Enterprise Edition
Advanced Audit Insights Track changes to your Twilio organization configuration and the user who made them.
HIPAA Accounts Build HIPAA compliant workflows using eligible products and services.
Message Redaction Redact the message body and/or the last 4 digits of non-Twilio phone numbers in Twilio logs.
Public Key Client Validation Create a public/private key pair that adds an additional layer of security when sending API requests.
Public Key Encrypted Recordings Add an additional layer of security to your Voice and Video recordings with a public/private key pair.
Static Proxy Allowlist a static list of IP addresses that Twilio webhook responses will come from.
Advanced Billing Insights Drill down into Account Insights reports using custom filters and save your queries.
Bulk Export Automation Enable daily automatic exports of Messages, Calls, Conferences, or Conference Participants logs.
Media Retention (beta) Extend API access to Messaging media beyond the standard 400 days.
Single Sign-On (SSO) Use any SAML 2.0 Identity Provider to control user authentication and usage of Twilio.
99.99% SLA Increase your SLA coverage from 99.95% to 99.99%.
Unlimited Studio Connect channels, backends, and orchestrate interactions with a stateful visual workflow builder.

Advanced features for businesses building with Twilio

Security and Compliance Controls

Use powerful security features to protect users and manage access to your application.

Access Management and Administration

Control which members of your team have access to your applications

Billing

Manage your Twilio usage with detailed billing reports and invoicing

“Twilio allows us to treat our contact center as software. With Twilio, we’re going from 13 different implementations to one solution for all ING countries.”

Rutger De Smet Chapter Lead COO Omnichannel Experience, ING

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