- API & Docs
You create an app out of a few lines of code
You set up business rules that determine when the app triggers an alert or notification
The alert prompts Twilio to send either an SMS or voice message to your customers
SMS messages are instant, inexpensive and reliable. Unlike emails, they attract our immediate attention. That is why, increasingly, they are the communications channel of choice for everyone from local governments and local businesses to major brands and multinational companies. And for folks who don’t like SMS, voice notifications can be just as dependable.
With proactive alerts and notifications, the minute X happens, it triggers a message for customer Y. If you have a business process that involves coordinating lots of logistics, proactive notifications can reliably replace the middleman.
With Twilio, you’ll have the peace of mind of knowing that your messages have been dependably delivered. Whether your goals are improved customer service or streamlined business operations, Twilio makes it easy to provide people information they need, when they need it.
Businesses and organizations use proactive alerts and notifications to send urgent, sometimes vital information that customers need to make decisions about their lives. What may seem frivolous to one person may make or break someone else’s plans.
Connect the seller of a spare concert ticket with a buyer—and ensure the ticket is legitimate and the delivery is on-time. With proactive notifications, Twilio takes the work out of the workflow.
Warn customers about suspicious activity in their accounts, whether they happen to be in Boston or Buenos Aires. Twilio lets you send either a voice message or SMS depending on your customers’ preferences.
Keep airports—and passengers—humming. Send out proactive notifications about itinerary changes and flight delays. Contact ten passengers or 10,000. Your Twilio-powered app will scale in response to your business needs.
For general sales inquiries, get in touch with our sales team to learn more about how Twilio can provide the solution you need.