You write code telling Twilio how to interact with your customers
You upload a list of contacts to a database along with the messages you'd like to distribute
Twilio dials your list, delivers your messages and captures the responses
Voice broadcasting is a powerful way to stay in touch with your customers and increase their loyalty by delivering information they care about.
More personal than email and more flexible than direct mail, voice broadcasting makes it easy to send personalized messages and to collect individual responses that can be mined for insights.
With Twilio, you can incorporate logic that selects messages based on criteria you choose, and add an interactive voice response system to your voice broadcasting app using any web language. A customized solution that once cost thousands of dollars now costs pennies per call.
"Tickets only have value up until the event. If we miss the window to sell them, everyone loses. By using Twilio, we are able to close more transactions helping both ticket buyers and sellers."
John Whelan, director of customer service, @Stubhub, an eBay company
Commercial business and community organizations use voice broadcasting to simultaneously send information to hundreds or thousands of people at once. They are confirming deliveries, streamlining workflows, and sharing news about trash collection, school closures, and more.
Reliably deliver messages about packages awaiting pickup or hard-to-schedule appointments.
Merchandise dealers of all kinds are lowering their costs, closing more transactions, and coordinate complex arrangements.
Local civic & governmental organizations get the word out & organize the vote.
Go to market faster
Prototype in hours. Deploy in days
Automatically scale voice and SMS
Easy to use
Twilio works with any web language
Use simple, flexible tools
Leave the complexity of telecom to Twilio
Build on solid ground
Enjoy industry-leading uptime and security
Pay as you go
Transparent pricing. No contracts. No shenanigans.