https://www.twilio.com/en-us/blog Explore the latest company news, product updates, technical tutorials, and best practices from Twilio, the industry-leading customer engagement platform. en Sat, 18 Apr 2026 01:52:17 -0400 Build your own future with Twilio Flex: a composable, open platform for seamless employee conversations embedded directly into your workflows. Wed, 15 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/launches/take-control-of-the-contact-center https://www.twilio.com/en-us/blog/products/launches/take-control-of-the-contact-center Apoorva Singh, Hadijah Creary Product News See five reasons why SIGNAL 2026 in San Francisco is the place to be for developers, marketings, and more on May 6 & 7. Build Wonder with Twilio. Mon, 13 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/events/five-reasons-attend-signal-san-francisco-2026 https://www.twilio.com/en-us/blog/events/five-reasons-attend-signal-san-francisco-2026 Leah Lengel Events & Community Explore the next generation of Linked Audiences in Twilio Segment. From Entity-Based Targeting to Aggregated Conditions, learn how to bridge the gap between your data warehouse and marketing tools with less manual work and deeper observability. Mon, 13 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/launches/New-Advanced-Audiences-features-in-Twilio-Segment https://www.twilio.com/en-us/blog/products/launches/New-Advanced-Audiences-features-in-Twilio-Segment Kyle Turcotte Product News Learn to use Claude Code Plugins and some specialized AI subagents to help you with your Twilio app build. Sun, 12 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/best-practices/prototyping-twilio-apps-claude-code-plugin https://www.twilio.com/en-us/blog/developers/best-practices/prototyping-twilio-apps-claude-code-plugin Michael Carpenter Margot Hughan, Gabriel Meyer, Paul Kamp Developer Insights Learn how to build a smart email marketing strategy. Goals, audience, list, deliverability, content, automation, measurement. Do them in that order. Sun, 12 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/build-email-marketing-strategy https://www.twilio.com/en-us/blog/insights/build-email-marketing-strategy Jesse Sumrak Industry Insights Good data governance doesn't slow you down—it sets you apart. Learn how to turn compliance complexity into a real competitive edge. Thu, 09 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/data-governance-competitive-advantage https://www.twilio.com/en-us/blog/insights/data-governance-competitive-advantage Zachary Hanif Jesse Sumrak Industry Insights In this tutorial, you'll learn how to build an IVR in plain old PHP, one designed with usability guidelines baked in. Wed, 08 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/build-Interactive-voice-response-system-php-twilio https://www.twilio.com/en-us/blog/developers/tutorials/build-Interactive-voice-response-system-php-twilio Matthew Setter Amanda Lange, Dylan Frankcom Developer Insights Is your security a hurdle or a foundation? Learn how to solve the fraud-friction paradox by letting good customers in faster with invisible, intelligent authentication. Wed, 08 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/fraud-friction-invisible-security https://www.twilio.com/en-us/blog/insights/fraud-friction-invisible-security Anurag Dodeja, Reed Mcginley-Stempel Ravleen Kaur Industry Insights This year's winners. Tue, 07 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/company/spotlights/2026-engagement-finalists https://www.twilio.com/en-us/blog/company/spotlights/2026-engagement-finalists Company Discover how a customer engagement platform can transform your business by personalizing interactions, automating communications, and boosting sales. Tue, 07 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/what-is-customer-engagement-platform https://www.twilio.com/en-us/blog/insights/what-is-customer-engagement-platform Julie Griffin Ravleen Kaur Industry Insights Ensure TCPA compliance by using Twilio's Lookup API to detect reassigned numbers and avoid fines. Improve marketing efficiency with this essential tool. Tue, 07 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/lookup-reassigned-number-tcpa-compliance https://www.twilio.com/en-us/blog/lookup-reassigned-number-tcpa-compliance Kelley Robinson Marius Obert Developer Insights Discover how omnichannel engagement strategies enhance personalized engagement, reduce friction, and build loyal customer bases across SMS, email, and more. Tue, 07 Apr 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/omnichannel-customer-engagement-strategies https://www.twilio.com/en-us/blog/insights/omnichannel-customer-engagement-strategies Julie Griffin Ravleen Kaur Industry Insights How to create a promotional campaign with RCS and SendGrid in C# Mon, 30 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-create-promotional-rcs-sendgrid-in-csharp https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-create-promotional-rcs-sendgrid-in-csharp Amanda Lange Dylan Frankcom Developer Insights Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. Mon, 30 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-podman-quadlets https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-podman-quadlets Dylan Frankcom Amanda Lange Developer Insights Protect your apps from the evolution of AIT and weaponized trust. Explore Q1 2026 fraud trends and check out our new step-by-step fraud response manual. Mon, 30 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-march-2026 https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-march-2026 Dan Nieters, Alena Eissman, Bayli Shelton, Vishesh Sharma Phil Murphy, Ravleen Kaur, Paul Kamp Industry Insights Learn how to configure Twilio Verify as your Okta telephony provider for SMS and Voice one-time passcodes with our streamlined integration. Thu, 26 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/okta-byok-verify https://www.twilio.com/en-us/blog/developers/tutorials/integrations/okta-byok-verify Kelley Robinson Paul Kamp Developer Insights Learn how to set up both Basic Branded Calling and Enhanced Branded Calling through the Twilio Console. Wed, 25 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/enable-branded-calling-twilio https://www.twilio.com/en-us/blog/developers/tutorials/product/enable-branded-calling-twilio Dhruv Patel Developer Insights In this tutorial, you're going to learn how to backup data from a PHP application, to Google Sheets, and notify users afterward via SMS powered by Twilio. Sun, 22 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/use-google-sheets-as-database-for-php-app https://www.twilio.com/en-us/blog/developers/tutorials/use-google-sheets-as-database-for-php-app Matthew Setter Andrew MacLean Developer Insights Lovable released their Twilio Integration which lets you quickly add communications flows in your Lovable app. See how to use it to send customized greeting cards to your loved ones. Thu, 19 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/greeting-card-generator-lovable-twilio-connector https://www.twilio.com/en-us/blog/developers/tutorials/integrations/greeting-card-generator-lovable-twilio-connector Chiara Massironi Dylan Frankcom, Chiara Massironi Developer Insights Build a secure Node.js onboarding flow with Twilio. This tutorial covers 4 layers of defense: Line Type checks, Line Status, Identity Match (name-to-phone), and SMS OTP verification to stop bots and fraud. Sun, 15 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-node https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-node Kelley Robinson Marius Obert Developer Insights How to Handle No-Answer/Pickup Scenarios with Voicemail and Callback using Twilio Voice - tutorial Sun, 15 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/no-answer-pickup-scenarios-with-voicemail-and-callack-using-twilio-voice https://www.twilio.com/en-us/blog/developers/tutorials/no-answer-pickup-scenarios-with-voicemail-and-callack-using-twilio-voice Amanda Lange, Niels Swimberghe Dhruv Patel Developer Insights Learn to build a WhatsApp AI Agent using Twilio’s WhatsApp Business API and OpenAI’s GPT-5. Wed, 11 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-ai-agent-twilio-openai https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-ai-agent-twilio-openai Chris Gargotta Paul Kamp Developer Insights See what happened at the February 26, 2026 Twilio and Segment User Group in London, and see when you can catch the next event. Tue, 10 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/events/twilio-segment-user-group-london-feb-2026 https://www.twilio.com/en-us/blog/events/twilio-segment-user-group-london-feb-2026 Payam Taghizadeh Events & Community Learn how to calculate customer lifetime value, why it matters, and proven strategies to increase CLV and maximize revenue from every customer. Mon, 09 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/customer-lifetime-value-clv https://www.twilio.com/en-us/blog/insights/customer-lifetime-value-clv Jesse Sumrak Industry Insights Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. Sun, 08 Mar 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-containerize-a-twilio-app-with-docker https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-containerize-a-twilio-app-with-docker Dylan Frankcom, Developer Insights In this tutorial, you'll learn how to send bulk SMS in PHP using Twilio, where recipients' phone numbers are stored in a SQLite database. Thu, 05 Mar 2026 19:00:00 -0500 https://www.twilio.com/en-us/blog/developers/tutorials/send-bulk-sms-with-php-and-twilio https://www.twilio.com/en-us/blog/developers/tutorials/send-bulk-sms-with-php-and-twilio Matthew Setter Dhruv Patel Developer Insights Learn how to block spam calls with Twilio Voice and Node.js using Marchex Clean Call and Nomorobo Add-ons. Step-by-step tutorial with code examples. Thu, 05 Mar 2026 19:00:00 -0500 https://www.twilio.com/en-us/blog/developers/tutorials/product/block-spam-calls-twilio-voice-node-js https://www.twilio.com/en-us/blog/developers/tutorials/product/block-spam-calls-twilio-voice-node-js Dhruv Patel Developer Insights Learn about the email marketing KPIs you should be watching in 2026 and how to use them to boost your next campaign. Sun, 01 Mar 2026 19:00:00 -0500 https://www.twilio.com/en-us/blog/insights/13-email-marketing-kpis-to-watch-closely-in-2024 https://www.twilio.com/en-us/blog/insights/13-email-marketing-kpis-to-watch-closely-in-2024 Grant Olsen Jesse Sumrak Industry Insights AI email marketing uses machine learning to personalize campaigns, optimize send times, and boost conversions. Complete guide to AI tools. Sat, 28 Feb 2026 19:00:00 -0500 https://www.twilio.com/en-us/blog/insights/ai-based-email-marketing https://www.twilio.com/en-us/blog/insights/ai-based-email-marketing Jesse Sumrak Industry Insights In this tutorial, you'll learn how to log incoming voice calls in your Zoho CRM account along with an audio and text copy of the call. Thu, 26 Feb 2026 19:00:00 -0500 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-zoho-crm-voice-integration https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-zoho-crm-voice-integration Matthew Setter Michelle Duke Developer Insights