Watch a Demo

Interactive Supervisor Demo

First Name Last Name Business Email Company Name Job Title Phone Number Country

State

With Twilio Flex, supervisors gain complete operational insight into the Contact Center

Supervisors take a glance at the contact center and can drill down into granular data that matters to them. From monitoring agents and tracking conversations across all channels to analyzing trends, agents’ performance, and creating custom reports that suit their own needs.

In this demo, we will show you:

How to monitor the contact center

Evaluate agents

Create and Consume metrics

Examples on how the supervisor desktop can be programmed to create custom use cases

We’ll reach out to you about your request and share content and updates about Twilio products as you build the future of communications. We use your information according to our privacy policy. You can update your preferences at any time.