Is SMS part of your Marketing Mix?

Take advantage of the 98% open rate to fuel conversions, improve marketing ROI, and create long-term relationships with your customers.

Maximize the ROI of your Marketing Program with SMS

With 90% of messages read in the first three minutes and a 45% response rate, SMS is the perfect channel to deliver high engagement campaigns.

Start a Conversation

Stand out from the crowd using conversational commerce. Create personalized two-way messaging campaigns and experiences that drive users to convert.

Drive Growth

Nudge your customers to help your growth. HomeFinder found that users who received a marketing text were 10x more likely to leave a review, growing their brand 400% year over year.

Build Lasting Relationships

Create intimate connections with your customers on a deeply personal channel to stay connected long after the first purchase. Over 90% of customers are interested in receiving texts from brands.

Engage your Audience

High performing companies see up to a 1.5x increase conversion rate when they use MMS in marketing campaigns. Use images, gifs, and video to highlight product promotions, sales, and more.

WORLDWIDE SUPPORT DEPLOYED IN DAYS
“Being able to move seamlessly between channels from our associate perspective will be a game changer for our customers because it helps us resolve [issues] for them within the same interaction that they started.”
- Jaime Gilliam-Swartz, VP of Customer Experience and Trust Operations at Lyft
ENABLED BOOKING REQUESTS VIA SMS
“By allowing [hosts] to accept requests via SMS, we have significantly improved the percentage of successful bookings while saving countless hours of manual calling.”
- Naomi Arnold, customer service at Airbnb
SCALES COMMUNICATIONS GLOBALLY
“We chose to plug and play SMS and voice capabilities with Twilio. Twilio SMS fit in nicely as a communications channel that flows through the rest of the system.”
- Devika Chawla, Director of Messaging Engineering & Platform, Netflix

USE CASES

Create engaging campaigns that increase customer lifetime value

Connect with customers on a personal, high engagement channel

Nudge Customers

Send texts to encourage users to complete surveys and reviews to grow your brand’s authority.

Drive Purchases

Use MMS to send product promotions, flash sales, and back-in-stock reminders with rich, engaging content.

Promote your App

Drive users to download your app when they need it most or log back in with strategically timed offerings.

Create Loyalty

Send messages to offer personalized VIP service such as loyalty rewards, exclusive invites, and surveys to create long term engagement.

Re-engage Customers

Bring your customers back with incentives like promotions or product announcements they don’t want to miss out on.

Talk to an expert

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