Where can I buy a toll free 800 number?

You can search for a toll free number on the Buy Numbers page in your account portal using the “Advanced Search” option. While Twilio has a wide range of available toll free numbers, we do not keep toll free numbers with the 800 prefix in stock because the inventory is depleted and they are no longer openly available.

Luckily, there are several services where you can purchase toll free numbers which Twilio does not have in stock and move them to Twilio for free. The services that are most commonly used by our customers are http://tollfreenumbers.com and http://www.800forall.com. If you’re purchasing a toll free number from http://www.800forall.com, use the “Reserve and transfer to RespOrg” option and enter TWI01 as the RespOrg.

Please note, purchasing a toll free number from one of these services is the first step in moving the number to Twilio. After you purchase a number, you’ll need to submit a port request in the Twilio account portal. This is required in order for the number(s) to be configured to route traffic in Twilio’s system. Most ports submitted in the portal for purchased numbers can be completed within 7-10 business days. You can start the porting process in the Porting Requests section of your account portal. In lieu of submitting a Letter of Authorization and invoice, you can simply submit the receipt from your purchase.