Can I transfer my short code away from Twilio?

Yes, you can transfer away your short code lease and/or migrate service to a different provider at any time.

Transferring Away the Short Code Lease:
When we lease a short code on your behalf, or take over management of your lease for you, we will always honor your wish to transfer the short code lease away to your own account or a different provider’s.

Migrating Away Short Code Service (a.k.a. Porting Away):
We will facilitate the live short code migration to your new provider if you wish to transfer service away from Twilio.

If you wish to transfer away the short code lease, or migrate away short code service, please contact your Account Manager to start the process.