Webinar: Fighting Fake Account Signups with Twilio and Google

Prevent fraudulent account creation by verifying a new user’s phone number instead of an email address. Learn more in this on-demand webinar.

Watch the Webinar

Webinar: Fighting Fake Account Signups with Twilio and Google

Using email addresses to verify new users during the account creation phase can result in your business opening tons of fake and fraudulent accounts. This holds especially true today due to how easy it is to create email accounts with automated software and the enormity of stolen email addresses that are floating around the Dark Web.

Here are just some of the reasons why someone would want to create a fraudulent account:

  • Free Trials: Perhaps your service is offering a free trial to new account holders. A bad actor can abuse this offer by opening a series of accounts using a fake email address for verification.
  • Identity Theft: Opening a fraudulent account with your service under someone else’s name may help legitimize identity theft activities elsewhere.
  • Social Media Trolling: Bad actors frequently open fake social accounts to spam and attack legitimate users.

You won’t be able to adequately put an end to fraudulent account creation by verifying users through equally fraudulent email addresses. The best way to reduce the risk of fraud is by ensuring that people who are opening accounts with you are who they say they are through phone number verification: verifying a person’s phone number to gain confidence the new account is being opened by a legitimate user.

Watch this free on-demand webinar, in which Simon Thorpe, Twilio’s Product Director, Account Security, and Paul Matthews, Developer Advocate & Partner Programs Engineer at Google, discuss how using phone numbers, verified by SMS, is a better way to validate that accounts are created by real people. They touch on several companies using phone numbers instead of emails, including BBM, GO-JEK, and Houseparty.

Short on time? Here are the top takeaways:

  • No SMS experience necessary: Discover how to very quickly implement rock-solid verification into your app without worrying about the ins-and-outs of SMS delivery.
  • Privacy concerns alleviated: Recent improvements to the Android platform have helped Google reduce security and privacy fears over using SMS via the Google SMS Retriever API. They recently partnered with Twilio to bring this feature to all developers working with the Twilio Verify SDK for Android.
  • Global coverage: Twilio provides you with the immediate ability to verify new account creation in over 205 countries.
  • Total automation and easy updates: End-to-end handling of the phone number verification process can now be added to all new, current, and legacy apps.
  • Simple To Enable: Twilio Verify offers pre-packaged phone verification in a lightweight 29KB SDK.

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