Ovum Report - On the Radar: Twilio Account Security Solutions

Ovum, a leading analyst and consultancy firm, takes an in-depth look at Twilio’s Account Security solutions in their latest On The Radar report.

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Ovum Report - On the Radar: Twilio Account Security Solutions

The prevalence of online services, complementing and even replacing face-to-face transactions, makes account security a growing requirement for enterprise companies. To create the ultimate security for online end user accounts, Rik Turner, Infrastructure Solutions Principal Analyst at Ovum, a leading analyst firm, maintains two-factor authentication (also known as 2FA, multifactor authentication and MFA) is the key to this process. By employing 2FA, companies can move beyond a username and password, adding an extra layer of security before granting login access to an account or approving a transaction.

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Ovum’s latest On The Radar report provides an independent and in-depth review of Twilio’s Account Security solutions, namely the Twilio Authy API for two-factor authentication and the Twilio Verify API for phone verification. In his review, Mr. Turner explores how 2FA enhances account security and looks at the distinction between account security and operational security.

Turner also offers compelling reasons companies should consider adopting Twilio’s multi-factor authentication approach with the use of communication APIs and SDKs:

  • For enterprises, 2FA addresses the challenge of accurate authentication made even more secure with its use of phone numbers in the verification process. The use of Twilio’s account security APIs and SDKs support white-labeling for customers to offer private-brand security.
  • For developers, Twilio provides the ability to add 2FA and other features via the Authy API, charged on a pay-per-transaction (e.g. per-login) basis.

Download this report to learn how the combination of two-factor authentication and phone verification APIs and SDKs offer businesses next-generation account security to protect their brand and their end users.

Short on time? Here are the top takeaways:

  • The security of online end users' accounts is critically important. Two-factor authentication, or 2FA is key to this process, moving beyond the common combination of username and password for account logins and in-app transactions.
  • Twilio, a communications-platform-as-a-service (CPaaS) company whose services are based entirely on APIs, has expanded into APIs that enable security for online accounts.
  • Twilio customers can implement 2FA and phone verification via a popular, pre-built, downloadable mobile app (Authy) or embed verification and authentication into their own apps via easy-to-use SDKs.
  • The apps in Twilio's Account Security API portfolio focus on three moments in the lifecycle of a customer account:
    • initial user sign-up to the application
    • repeated authentication to access and use the application for transactions, etc.
    • account access recoverability when a user forgets a password or loses a device