* [Conversational AI and APIs for SMS, Email, Voice](https://www.twilio.com/en-us.md): Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.

## Voice

* [Branded calling | Twilio](https://www.twilio.com/en-us/voice/branded-calling.md): Increase call answer rates with Twilio Branded Calling. Display a verified business identity, logos, and call reasons to build customer trust.
* [Insights | Twilio](https://www.twilio.com/en-us/voice/insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SIP Registration: Connect VoIP phones and clients to Twilio](https://www.twilio.com/en-us/voice/sip-registration.md): Control calls to and from IP desk phones and clients anywhere in the world using Twilio Programmable Voice. No PBX Required.
* [Voice Conference | Twilio](https://www.twilio.com/en-us/voice/conference.md): Twilio voice conference enables you to embed audio conferencing into web and mobile applications. Fully-programmable and easy to integrate, voice conferences intelligently route through the closest of seven geographic regions to ensure low-latency and strong connections.
* [Coverage Worldwide, Local and Toll-Free Phone Numbers | Twilio](https://www.twilio.com/en-us/voice/coverage.md): Twilio’s voice coverage includes local and toll-free phone numbers worldwide. Click here to sign up and start building!
* [Twilio Voice Demo - Play with a Twilio-powered IVR and the code that controls it](https://www.twilio.com/en-us/voice/demo.md): Play with a Twilio phone tree and see the code that powers the experience.
* [Twilio Voice at a glance | Twilio](https://www.twilio.com/en-us/voice/fact-sheet.md): Validate users across SMS and preferred channels at scale with the Twilio Verify API, a turnkey, passwordless authentication solution that enables seamless and secure user onboarding, reduces fraud, and optimizes delivery rates without the heavy lifting. Twilio handles all your connectivity, channels, OTP generation, and more—so you don’t have to.
* [BYOC Trunking | Twilio](https://www.twilio.com/en-us/voice/byoc-trunking.md): Instead of waiting on porting requests, or clearing new regulatory compliance hurdles, you can connect your existing PSTN carrier to Twilio using BYOC trunking—so you can keep your carrier and phone number inventory when building with Voice or Elastic SIP Trunking.
* [SIP Interface: Add cloud capabilities to your PBX - Twilio](https://www.twilio.com/en-us/voice/sip-interface.md): Use SIP Interface to add cloud voice capabilities to your existing VoIP infrastructure without costly upgrades or hardware purchases.
* [Programmable Voice Features](https://www.twilio.com/en-us/voice/features.md): Discover the capabilities that make it easy to build innovative voice applications with Twilio. Learn about Programmable Voice features and the APIs, SDKs, and integrations that enable you to build bespoke voice calling experiences for your customers.
* [Get Started with Programmable Voice | Twilio](https://www.twilio.com/en-us/voice/getting-started.md): Build a one-of-a-kind voice calling experience with a wide array of developer tools and resources. Get started with Programmable Voice using innovative APIs, SDKs, and an enterprise-grade infrastructure.
* [Voice API](https://www.twilio.com/en-us/voice/api.md): Explore the Twilio Programmable Voice API and create unique voice calling experiences with speech recognition, call recording, global conference calling, and more.

## Report

* [Twilio's 2025 Global Impact Report](https://www.twilio.com/en-us/report/2025-global-impact-report.md): Explore the Global Impact Report. Discover stories of our product, capital, and people at work for the greater good and view our ESG performance metrics.
* [State of Nonprofit Digital Engagement Report | Healthcare Infographic](https://www.twilio.com/en-us/report/2024-SONDER-HLS-Stats.md): Backed by insights from our State of Nonprofit Digital Engagement Report—featuring input from 1,440 nonprofit employees (including 400 from 501(c)(3) healthcare organizations) and 1,500 nonprofit end users (including 400 patients)—this infographic reveals top stats for your sector.
* [The CDP Report 2026](https://www.twilio.com/en-us/report/the-cdp-report-2026.md): The CDP Report 2026, Twilio Segment's annual look at how customer data platforms (CDPs) are powering the world's biggest companies.
* [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice.
* [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-4.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice.
* [2025 Gartner® Critical Capabilities for CPaaS | Twilio](https://www.twilio.com/en-us/report/gartner-cc-cpaas-2025.md): Twilio scored highest in 3 out of 5 Use Cases in 2025 Gartner® Critical Capabilities for CPaaS. See the full report.
* [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/conclusion.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice.
* [The State of Personalization Report 2024](https://www.twilio.com/en-us/report/state-of-personalization-report.md): The State of Personalization Report 2024, Twilio Segment's annual look at the latest trends in personalization, consumer loyalty, AI, and more.
* [How to Scale Automation Without Losing Trust | Twilio](https://www.twilio.com/en-us/report/scale-automation-with-losing-customer-confidence.md): Automation is scaling faster than trust—is your brand keeping up? Discover how to create branded AI experiences that build customer confidence.
* [The Growth Report: The AI Edition](https://www.twilio.com/en-us/report/the-growth-report.md): Twilio Segment’s third annual Growth Report is a yearly exploration of the tools, technology, and techniques businesses are using to grow in 2023.
* [State of Nonprofit Digital Engagement Report | Higher Education Infographic](https://www.twilio.com/en-us/report/2024-SONDER-HigherEd-Stats.md): Backed by insights from our State of Nonprofit Digital Engagement Report—featuring input from 1,440 nonprofit employees (including 400 from 501(c)(3) education institutions) and 1,500 nonprofit end users (including 400 students)—this infographic reveals top stats for your sector.
* [2024 Gartner Magic Quadrant for CPaaS | Twilio](https://www.twilio.com/en-us/report/gartner-mq-cpaas-2024.md): Twilio has been named a Leader for the second time in the Gartner Magic Quadrant for Communications Platform as a Service. See the full report.
* [2024 State of Nonprofit Digital Engagement Report | Nonprofit Infographic](https://www.twilio.com/en-us/report/2024-SONDER-NP-Stats.md): In our new 2024 State of Nonprofit Digital Engagement Report, Twilio.org shares insights from a survey of 1,440 nonprofit employees and 1,500 program participants that reveal new industry trends, priorities, and successful strategies for using digital communications and AI to create greater impact.
* [Inside the Conversational AI Revolution | Twilio](https://www.twilio.com/en-us/report/Inside-the-Conversational-AI-Revolution.md): Research on what customers really want from conversational AI, and how businesses are building trust, efficiency, and loyalty in the age of automation.
* [State of Nonprofit Digital Engagement Report | Public Sector Infographic](https://www.twilio.com/en-us/report/2024-SONDER-PubSec-Stats.md): Backed by insights from our State of Nonprofit Digital Engagement Report—featuring input from 1,440 nonprofit employees (including 200 from the US public sector) and 1,500 nonprofit end users (including 200 US constituents)—this infographic reveals top stats for your sector.
* [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-1.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice.
* [The State of Customer Data Architecture Report 2024](https://www.twilio.com/en-us/report/state-of-customer-data-architecture.md): Need more from your data? Learn how real-time personalization via CDPs & Data Warehouses boosts customer engagement & conversions for 2024.
* [2025 Gartner Magic Quadrant for CPaaS | Twilio](https://www.twilio.com/en-us/report/gartner-mq-cpaas-2025.md): Twilio has again been named a Leader in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service. See the full report.
* [Navigating The Data Deluge: A Compass for Customer Context | Twilio](https://www.twilio.com/en-us/report/navigating-data-deluge-charting-customer-context.md): Lost in a sea of endless data? Learn how to unify cross-channel customer data to navigate the noise, gain context, and chart a course for better CX.
* [The CDP Report 2025](https://www.twilio.com/en-us/report/the-cdp-report-2025.md): The CDP Report 2025, Twilio Segment's annual look at how customer data platforms (CDPs) are powering the world's biggest companies.
* [2026 Gartner® Magic Quadrant™ for CPaaS](https://www.twilio.com/en-us/report/gartner-mq-cpaas-2026.md): Twilio has again been named a Leader in the Gartner Magic Quadrant for Communications Platform as a Service. See the full report.
* [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-3.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice.
* [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-2.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice.

## COVID-19 Communications Field Guide

* [COVID-19 Communications Field Guide](https://www.twilio.com/en-us/covid.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Voice API | Twilio

* [Voice API | Twilio](https://www.twilio.com/en-us/voice.md): Scale your calling capabilities in seconds, globally, with Twilio Programmable Voice. Build a custom voice calling experience with a variety of innovative APIs, SDKs, and integrations. Get started today!

## Lp

* [Chelsea FC](https://www.twilio.com/en-us/lp/chelsea-fc.md): 
* [The Cost of Fraud for Businesses | Twilio](https://www.twilio.com/en-us/lp/twilio-user-authentication.md): Businesses need to modernise their authentication solutions to keep genuine users in and reduce the impact of fraud on their bottom line
* [5 Best Practices for Seamless & Secure User Onboarding](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding.md): 
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-de.md): 
* [US messaging landscape & your number selection strategy](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/1.md): 
* [Is your brand as trusted as you think?](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/1.md): 
* [Investing for positive social impact](https://www.twilio.com/en-us/lp/impact-report-2023/2.md): Learn how our Impact Fund boosts a nonprofit's impact via digital transformation. In 2023, we funded 80+ orgs, set to impact 103M people over grant period.
* [Twilio & PGA Partnership](https://www.twilio.com/en-us/lp/pga.md): PGA of America expands adoption of Twilio’s platform and products to power personalized engagement for 30,000 PGA of America Golf Professionals and millions of golfers.
* [Turning communications into a differentiated product feature](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/5.md): 
* [From SMS to RCS: The Next Generation of Messaging](https://www.twilio.com/en-us/lp/SMS-to-RCS-Next-Generation-Messaging.md): Learn how Twilio and RCS can help your business achieve higher engagement and conversion rates and send messages customers love.
* [Marketing made to adhere to global voice guidelines](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-4.md): 
* [Chapter 2: Test and Optimize | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/chapter-2--test-your-integration.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform.
* [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/cd-ai-experience-apj.md): Turn action into insight with Twilio's AI-powered tools. Build consistent, personalised customer experiences that drive real results.
* [Compliance Toolkit](https://www.twilio.com/en-us/lp/compliance-toolkit-namer.md): 
* [Customer Journey Mapping with Twilio Segment](https://www.twilio.com/en-us/lp/customer-journey-mapping.md): Learn about how Twilio Segment can help turn your customer journey maps into optimized customer experiences.
* [Customer Data Maturity Handbook](https://www.twilio.com/en-us/lp/customer-data-maturity-book.md): Discover how Amazon, Netflix, and top companies use data to excel. Learn strategies to transform your business and stay ahead. Order now!
* [Asset](https://www.twilio.com/en-us/lp/financial-services-infographic/asset.md): 
* [Why secure onboarding matters for businesses](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding/1.md): 
* [What is an owned media channel?](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi/1.md): 
* [Contact Centre use case for Business Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-Contact-Centre-business-use-case.md): Discover how to upgrade your existing contact centre systems with better data and AI.
* [Innovators Report: Insights into the new customer experience | Twilio](https://www.twilio.com/en-us/lp/innovators-report.md): Read about how CIOs and CTOs are architecting the next generation of customer experience. Learn more about their CX predictions, tips, and best practices.
* [RCS Demo](https://www.twilio.com/en-us/lp/rcs-watch-demo.md): 
* [Your starter checklist for RCS with Twilio](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/5.md): 
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-5.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [Twilio - Built for Hospitality](https://www.twilio.com/en-us/lp/hospitality-apj.md): Twilio helps hotels turn fragmented guest data into personalized experience - driving direct bookings, increasing in-stay revenue and building lasting loyalty without increasing headcount..
* [Twilio's infrastructure advantage](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/4.md): 
* [SIGNAL Unlocked 2026](https://www.twilio.com/en-us/lp/signal-unlocked-2026.md): Experience the best of SIGNAL from anywhere. Access the flagship keynote, virtual tech demos, and blueprints for AI-driven customer engagement
* [Change the game for customer experience in FSI with Voice AI | Twilio](https://www.twilio.com/en-us/lp/twilio-power-of-voice-industry-insights/change-the-game-in-CX-for-FSI-voice-AI.md): Our new 2-pager explores how Voice AI can help address customer needs effectively with virtual AI agents, seamlessly direct interactions to the right human agent with intelligent routing, and provide relevant customer data in real time to inform agents and supervisors.
* [Maximizing omnichannel ROI with AI-powered solutions + Universidad Uk case study](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/4.md): 
* [Drive efficient logins with user authentication and identity](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/2.md): 
* [Best Practices for Secure Authentication](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-4.md): 
* [Twilio’s EMEA Star Builder](https://www.twilio.com/en-us/lp/twilio-s-emea-star-builder.md): 
* [How to Migrate from Bandwidth to Twilio Programmable SMS](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide.md): This step-by-step guide walks you through migrating your SMS workflows from Bandwidth to Twilio’s Programmable SMS API platform.
* [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice-apj.md): Discover how you can use voice intelligence to supercharge strategy and transform your business.
* [How marketing automation platforms scale with Twilio](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/3.md): 
* [Report I Evolving Healthcare Ecosystem](https://www.twilio.com/en-us/lp/report-evolving-healthcare.md): Uncover the secrets of engaging healthcare communications and learn how industry leaders meet evolving healthcare needs. Drive exceptional patient engagement with proven strategies. Download now!
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-conversation-isvs.md): 
* [Voice AI conversations | Twilio](https://www.twilio.com/en-us/lp/voice-ai-conversation.md): Twilio Conversations: voice AI that gets smarter every call
* [Building a Customer-Centric Future](https://www.twilio.com/en-us/lp/building-a-customer-centric-future-hubspot-apply-digital.md): Discover how to harness data for real-time insights. Optimize your business with transformative analytics. Start building a customer-centric future now!
* [Twilio Marketing and Promotions Solutions](https://www.twilio.com/en-us/lp/marketing-and-promotions-apj.md): Build hyper-personalized campaigns that really resonate. Turn every interaction with your brand into a moment that matters.
* [Create lifetime value via real-time, cross-channel personalization](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/3.md): 
* [The benefits of chat to video escalation](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/1.md): 
* [Twilio Talks: The new era of conversations](https://www.twilio.com/en-us/lp/new-era-of-conversations-webinar.md): Discover how Twilio Conversations unifies SMS, WhatsApp, and chat into one continuous thread. Learn to bridge AI and human agents seamlessly.
* [Sales and Customer Support APJ](https://www.twilio.com/en-us/lp/sales-and-customer-support-apj.md): 
* [Tangible approaches to elevating trust](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/5.md): 
* [User Authentication & Identity | Twilio](https://www.twilio.com/en-us/lp/user-authentication-and-identity-apj.md): Multichannel authentication at scale with Verify
* [3 DG - Template for Campaign Acquisition Landing Page](https://www.twilio.com/en-us/lp/dg-campaign-acquisition-lp.md): 
* [Bunnings Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Bunnings-Twilio-state-of-customer-engagement-report-2024.md): 
* [Twilio Programmable SMS Migration Guide | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform.
* [Secure AI Agents with Modern IAM | Gartner® Report](https://www.twilio.com/en-us/lp/gartner-iam-adapts-to-secure-and-enableaiagents-2026.md): Discover how to secure AI agents with modern IAM strategies. Read the Gartner® report to prevent prompt injection and scale CIAM safely.
* [Digital Communications Maturity Assessment | Nonprofits](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-nonprofit.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers.
* [Thank You](https://www.twilio.com/en-us/lp/report-evolving-healthcare/thank-you.md): 
* [Consumer Preferences Report | Twilio](https://www.twilio.com/en-us/lp/consumer-preferences-report.md): Improve your customer communication strategy with insights and data from 3,900 global consumers in Twilio’s latest Consumer Preferences Report.
* [Building Better Customer Connections](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections.md): 
* [Become trustworthy data stewards for customers](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/4.md): 
* [Twilio Recognized as a Leader in the 2024 IDC MarketScape for CCaaS - Discover What Sets Twilio Apart](https://www.twilio.com/en-us/lp/2024-IDC-CCaaS-Report.md): Find out why Twilio has been named a leader and unique provider in CCaaS. Read the excerpt to gain insights into Twilio's leading solutions and capabilities.
* [Omdia Universe Reports](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025.md): 
* [Contact Centre use case for Product Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-Contact-Centre-product-use-case.md): Upgrade your existing contact centre systems so agents get customer data in real time
* [Twilio Champions Form Test](https://www.twilio.com/en-us/lp/twilio-champions-form-test.md): 
* [DG - Template for Content Hub Landing Page](https://www.twilio.com/en-us/lp/dg-content-hub-lp.md): 
* [Reimagine Customer Engagement with IDC](https://www.twilio.com/en-us/lp/reimagine-customer-engagement-with-idc.md): Discover how Twilio Segment transforms customer data for real-time insights. Boost business analytics today with IDC strategies. Enhance now!
* [Chapter 4: Why Migrate Direct to Twilio? | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/why-migrate.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform.
* [Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Twilio-State-of-Customer-Engagement-Report-2024.md): 
* [Thank You](https://www.twilio.com/en-us/lp/ivr-virtual-agents-for-healthcare/thank-you.md): 
* [Asset](https://www.twilio.com/en-us/lp/fraud-defense-checklist/asset.md): 
* [Omdia-Universe-CEP](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you/omdia-universe-cep.md): 
* [Consistently reach users on their preferred channels](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders/2.md): 
* [IDC Thank You | Twilio](https://www.twilio.com/en-us/lp/2024-IDC-CCaaS-Report/thank-you.md): Twilio was recently placed in the Leaders Category of the 2024 IDC MarketScape: Worldwide for Contact Center as a Service (CCaaS) Applications Software 2024 Vendor Assessment.
* [The Customer Engagement Stack](https://www.twilio.com/en-us/lp/customer-engagement-stack.md): Learn about the types of technology and specific applications that top brands use to power their Customer Engagement Stacks.
* [Enabling efficiency with intelligent self-service + Cedar case study](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/2.md): 
* [Conversational Messaging: The Next Storefront Experience](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends.md): 
* [Best-in-Class Customer Data Strategy](https://www.twilio.com/en-us/lp/customer-data-maturity.md): Elevate your data maturity with Twilio Segment's guide. Learn to optimize data collection, synthesis, and actionable insights for growth and loyalty.
* [Bridge the trust gap through engagement](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders/1.md): 
* [How to know whether your business is at risk](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-2.md): 
* [The art of listening Notifications | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-voice-notifications-use-case.md): Discover how to use voice notifications for richer customer interactions
* [A quantifiable impact](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/4.md): 
* [Decoding Digital Patience](https://www.twilio.com/en-us/lp/digital-patience-travel.md): 7,000+ consumers across seven APJ markets explores how "digital patience" now shapes brand relationships.
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-4.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/en-ai-experience-apj.md): Create intelligent, human-sounding interactions for your customers with Twilio's AI-powered tools.
* [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/cv-ai-experience-apj.md): Twilio's AI-powered tools help brands build personalised customer experiences at scale.
* [Agent Productivity Buyer's Guide | Twilio](https://www.twilio.com/en-us/lp/interactive-buyers-guide-to-agent-productivity.md): 
* [Twilio Voice Industry Insights and Success Stories](https://www.twilio.com/en-us/lp/twilio-power-of-voice-industry-insights.md): Discover how Twilio Voice solutions are transforming businesses in various industries, including retail, travel, and financial services, to enhance customer experiences and boost productivity. Hear from industry leaders on their success stories with Twilio Voice.
* [Agent Productivity | Twilio](https://www.twilio.com/en-us/lp/super-powered-agents-customer-stories.md): Discover how 6 leading brands boost productivity using Twilio. Get actionable insights and practical tips to enhance support and scale operations now!
* [Transforming one-way communication into two-way conversations + Toyota case study](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/3.md): 
* [Number comparison](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/2.md): 
* [Authentication throughout the customer journey](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-3.md): 
* [Optimize marketing and ad spend with data-driven insights](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/1.md): 
* [Building a culture by empowering our people](https://www.twilio.com/en-us/lp/impact-report-2023/3.md): Discover Twilio's commitment to supporting nonprofits and fostering inclusivity in our remote-first culture through the 2023 Impact and DEI Report.
* [The connected dimensions of trust](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/2.md): 
* [IDC Report: The Agentic AI Control Plane | Twilio](https://www.twilio.com/en-us/lp/idc-agenticai-marketperspective-2026-dev.md): Read the IDC Market Perspective on why the Agentic Control Plane is the essential firewall for modern fraud defense and high-stakes customer journeys.
* [Digital Communications Maturity Assessment | Healthcare](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-healthcare.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers.
* [How IBM Scaled Context-Rich Customer Engagement](https://www.twilio.com/en-us/lp/ibm-segment-revolutionizing-customer-experiences.md): Discover how Twilio Segment and IBM's approach scales customer engagement. Transformative analytics await – enhance your strategy today!
* [The Connected Government Report: Priority 5](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-5.md): 
* [Marketer's Guide to RCS with Twilio](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio.md): Achieve higher engagement and conversions with rich, interactive RCS messaging—featuring fundamentals, real-world use cases, proven strategies, and a practical starter checklist to build journeys that connect and convert.
* [Twilio Campaign Engagement Platform](https://www.twilio.com/en-us/lp/cep-2024.md): 
* [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice.md): Discover how you can use voice intelligence to supercharge strategy and transform your business.
* [IVR & Virtual Agents for Healthcare](https://www.twilio.com/en-us/lp/ivr-virtual-agents-for-healthcare.md): Discover how healthcare organizations can leverage Twilio Voice and AI-powered Virtual Agents to deliver personalized, self-serve patient experiences. This technical whitepaper explores how Twilio’s next-generation inbound voice solutions enable faster resolution times, reduce operational costs, and improve patient satisfaction, tailored to meet your healthcare organization’s unique needs.
* [Modernize UCCE with AI & Live Handoffs | Twilio.com](https://www.twilio.com/en-us/lp/modernize-ucce-with-ai-and-live-handoffs.md): Enhance your Cisco UCCE with intelligent self-service, automated experiences, and contextual agent support seamlessly. Get the integration blueprint.
* [5 ways to build a better new user onboarding process](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding/2.md): 
* [Additional considerations for resellers and global business](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/3.md): 
* [Marketing and Promotions | Twilio](https://www.twilio.com/en-us/lp/marketing-and-promotions-campaign-hub.md): Use Twilio to expand your marketing reach by communicating on customers’ preferred channels like SMS, RCS, MMS, WhatsApp, voice, and email.
* [Building a responsible, ethical business](https://www.twilio.com/en-us/lp/impact-report-2023/4.md): Discover Twilio's commitment to reducing our environmental impact and building an ethical and trusted business.
* [Using owned channels together](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi/3.md): 
* [Notifications Use Case for Product Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-voice-notifications-product-use-case.md): Add voice to your notifications strategy with a reliable and scalable solution
* [SMS to RCS Interactive Infographic | Twilio](https://www.twilio.com/en-us/lp/sms-to-rcs-infographic-apj.md): 
* [Are you sending the right signals?](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/3.md): 
* [Juliano Skrzyszowski, CTO: Powering reliable engagement at Nova Gestões | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-3.md): Discover how Juliano Skrzyszowski leverages data-first, multi-channel ecosystems to scale customer communications at Nova Gestões.
* [Twilio Segment Unify: Real-Time Customer Profiles](https://www.twilio.com/en-us/lp/twilio-segment-unify-key-questions.md): See how Twilio Segment Unify builds real-time customer profiles, orchestrates actions across tools, and activates governed data where it drives results.
* [Measuring ROI & business impact with Twilio messaging](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/2.md): 
* [Decoding Digital Patience](https://www.twilio.com/en-us/lp/digital-patience-apj.md): 7,000+ consumers across seven APJ markets explores how "digital patience" now shapes brand relationships.
* [Thank You](https://www.twilio.com/en-us/lp/2024-cyber-week-webinar/thank-you.md): 
* [Twilio the Premium CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-prove.md): Streamline your communication capabilities with Twilio's advanced suite of APIs. Reach your company's full potential with reliable, auto-scaling APIs. Looking for a OTP security solution? Fight fraud with user verification built for global reach and massive scale. Upgrade your end-user authentication methods with Twilio’s single verification API. Fight fraud with user verification built for global reach and massive scale.
* [RCS Industry & Use Case Guide | Twilio](https://www.twilio.com/en-us/lp/RCS-industry-and-use-case-guide.md): 
* [Marketing made to drive growth](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-5.md): 
* [Protect your customers’ accounts with Twilio](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding/3.md): 
* [Building with Twilio](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/4.md): 
* [2023 data](https://www.twilio.com/en-us/lp/impact-report-2023/2023-data.md): 
* [IVR use case for Product leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-IVR-product-use-case.md): Improve. your self-service IVR flow on the fly and extract valuable customer information
* [Verify Fraud Guard](https://www.twilio.com/en-us/lp/verify-fraud-guard-apj.md): 
* [Elevate customer engagement with Twilio-powered RCS](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/1.md): 
* [Be a Builder](https://www.twilio.com/en-us/lp/be-a-builder.md): A platform for builders, Twilio gives you the freedom and flexibility to build amazing customer engagement.
* [Building a Customer-Centric Future](https://www.twilio.com/en-us/lp/building-a-customer-centric-future-pura.md): Discover how to transform your business data for real-time insights and optimized analytics. Build a customer-centric future today!
* [Chapter 5: Checklist & Resources | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/chapter-4--checklist---resources.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform.
* [Leading with Data, from Day One](https://www.twilio.com/en-us/lp/leading-with-data-from-day-one.md): Set your company up for success with lessons on metrics, OKRs, launch-day data, and building a scalable data stack.
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-namer.md): The infrastructure behind great voice AI agents without touching the stack you spent years building
* [Developer Verify Migrate](https://www.twilio.com/en-us/lp/developer-verify-migrate.md): 
* [Arun Rao, CTO: Democratizing financial access with AI at Eltropy | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-5.md): Discover how Arun Rao, CTO of Eltropy leverages conversational AI to revolutionize customer engagement for community banking.
* [The Connected Government Report: Priority 4](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-4.md): 
* [How Fidelity Leverages AI for Personalization](https://www.twilio.com/en-us/lp/how-fidelity-leverages-ai-for-personalization.md): Discover how Twilio Segment's AI optimizes customer data in real-time for transformative analytics. Enhance your business strategy today!
* [Meet consumers in their moment of need with distributed digital storefronts](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/1.md): 
* [The challenges of chat to video escalation](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/2.md): 
* [Twilio for BPOs](https://www.twilio.com/en-us/lp/ge-bpo-solutions.md): Twilio helps BPOs launch flexible, scalable contact centre solutions fast. Deliver voice, chat, and messaging experiences built for results.
* [Transform Your Mobile Messaging with RCS](https://www.twilio.com/en-us/lp/programmable-messaging-via-rcs-with-twilio.md): Learn how Twilio's RCS integration can help businesses achieve higher engagement and conversion rates, unlock the full potential of RCS messaging, and empower your business with rich communication services.
* [#1 CDP for Data Integration & ROI](https://www.twilio.com/en-us/lp/segment-vs-other-cdps-content.md): Discover why Twilio Segment, the top CDP, delivers real ROI and a unified customer view. Join 25,000+ companies driving success. Download the report now!
* [An RCS customer journey campaign that connects and converts](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/3.md): 
* [Marketing and Promotions | Twilio](https://www.twilio.com/en-us/lp/marketing-and-promotions-india-apj.md): Use Twilio to expand your marketing reach by communicating on customers’ preferred channels like SMS, MMS, WhatsApp, voice, and email to increase conversions and customer loyalty.
* [You own the data. Now own the experience.](https://www.twilio.com/en-us/lp/own-the-data-own-the-experience.md): 
* [Tools & Vendor Landscape](https://www.twilio.com/en-us/lp/tools-and-vendor-landscape.md): Simplify your tech stack decisions. Learn how to choose the right warehouse, BI tool, attribution provider, and more.
* [Building Customer Loyalty with Twilio Segment](https://www.twilio.com/en-us/lp/building-customer-loyalty-how-twilio-uses-segment.md): Discover how Twilio Segment optimizes customer data for real-time insights. Enhance your business with transformative analytics today!
* [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice-namer.md): Discover how you can use voice intelligence to supercharge strategy and transform your business.
* [Twilio for APJ Startups | Here's your credit](https://www.twilio.com/en-us/lp/credit-startups-apj.md): 
* [The Connected Government Report: Priority 2](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-2.md): 
* [How to Migrate from Bandwidth to Twilio Programmable SMS: steps 1-3](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-1.md): 
* [Digital Communications Maturity Assessment | Education](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-education.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers.
* [Enhance customer support with Twilio’s conversational IVR for Genesys Cloud](https://www.twilio.com/en-us/lp/comparison-genesys.md): Enhance Genesys Cloud with Twilio’s AI IVR and self-service automation to deflect common calls and reduce agent workload with a customizable IVR platform.
* [Juan Rosero, CIO: Unifying intelligent interactions at WestCX | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-1.md): Discover how Juan Rosero, CIO drives WestCX's AI-native platform to unify healthcare communications, enhancing trust and proactive engagement.
* [Twilio - Consolidate Voice and Messaging](https://www.twilio.com/en-us/lp/Cross-sell-voice-APJ.md): Consolidate Voice and Messaging on one platform makes the stack, and the spend, whole.
* [Twilio's Excellence in Engagement Awards](https://www.twilio.com/en-us/lp/excellence-in-engagement-awards.md): Help us recognize innovative organizations leading the way with amazing engagement
* [Data You Can Trust, at Scale](https://www.twilio.com/en-us/lp/data-you-can-trust-at-scale.md): Build reliable, scalable data foundations. Learn naming conventions, governance, tracking, and privacy best practices.
* [An overview of the Twilio Flex plugin solution](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/4.md): 
* [Build better relationships through conversations, not clicks](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/2.md): 
* [Transform end-to-end health engagement](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/2.md): 
* [Notifications Use Case for Engineering Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-voice-notifications-engineering-use-case.md): Automate your voice notifications with minimal work from engineering teams
* [Omdia Universe Reports 2025 Thank You](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you.md): 
* [data-time-machine](https://www.twilio.com/en-us/lp/data-time-machine.md): 
* [Messaging you can build on](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/1.md): 
* [Try Twilio Uk 1](https://www.twilio.com/en-us/lp/try-twilio-uk-1.md): 
* [Winning Data Strategies](https://www.twilio.com/en-us/lp/data-you-can-depend-on/customer-stories.md): Discover how Twilio Segment boosts decision-making with unified customer data. See IBM & Domino's transformations. Learn more.
* [Marketing That Converts with Clean Data](https://www.twilio.com/en-us/lp/marketing-that-converts-with-clean-data.md): Pick a lesson—audience building, personalization, attribution, retention, or SEO—and get step-by-step guidance to boost performance across every channel.
* [User authentication for seamless CX](https://www.twilio.com/en-us/lp/cv-userauth-verification-apj.md): Keep fraud out and users moving. Twilio helps businesses verify customers quickly, so you can stop attacks without disrupting the experience.
* [How to Migrate from Bandwidth to Twilio Programmable SMS: Checklist & Resources](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-4.md): 
* [Twilio Segment Unify: Real-Time Customer Profiles](https://www.twilio.com/en-us/lp/unify-webinar-questions-answered.md): See how Twilio Segment Unify builds real-time customer profiles, orchestrates actions across tools, and activates governed data where it drives results.
* [Devesh Maheshwari, CTO: Redefining customer experiences at Lendi Group | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-4.md): Discover how Devesh Maheshwari, CTO of Lendi Group leverages AI to revolutionize customer experiences with seamless, personalized support.
* [Coles Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Coles-Twilio-state-of-customer-engagement-report-2024.md): 
* [Asset](https://www.twilio.com/en-us/lp/fraud-prevention-kit-financial-services/asset.md): 
* [The Connected Government Report: Conclusion](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/report-conclusion.md): 
* [Omdia-Universe-CDP](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you/omdia-universe-cdp.md): 
* [Agent Productivity](https://www.twilio.com/en-us/lp/agent-productivity.md): 
* [Example use cases](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/3.md): 
* [Twilio Rich Communication Services](https://www.twilio.com/en-us/lp/rcs-campaign-hub.md): With a verified, branded messaging sender, RCS messages will increase trust and engagement with your customers
* [IVR use case for Business leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-IVR-business-use-case.md): Discover how to upgrade your IVR systems for better self-service customer journeys
* [IVR use case for Engineering leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-IVR-engineering-use-case.md): Create custom IVR flows with minimal engineering resources
* [Twilio Segment vs. mParticle: Comparing CDPs](https://www.twilio.com/en-us/lp/segment-vs-mparticle.md): We walk through the differences between Twilio Segment and mParticle and determine which is best.
* [The Buyer's Guide to Agent Productivity | Twilio](https://www.twilio.com/en-us/lp/the-buyers-guide-to-agent-productivity-apj.md): A practical framework for choosing the right AI-powered solutions to elevate your support team
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-isvs.md): 
* [The Connected Government Report: Five Priorities for Public Sector Digital Engagement](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026.md): 
* [Twilio SendGrid Email Solution vs MailGun](https://www.twilio.com/en-us/lp/sendgrid-vs-mailgun.md): Discover why Twilio SendGrid is trusted to send 100 billion emails/month. Start free, optimize deliverability, and scale effortlessly. Read our guide!
* [RCS versus other messaging channels & real-world use cases across industries](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/2.md): 
* [Twilio for Disaster-Ready Communities](https://www.twilio.com/en-us/lp/disaster-readiness.md): Multi-channel communication that keeps communities connected during weather-related crises. Coordinate responders, send warnings, and support recovery in a way that leaves no one behind.
* [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/cx-contact-centre.md): 
* [Data Activation Content Hub](https://www.twilio.com/en-us/lp/data-activation-content-hub.md): Connect, unify, and activate all of your customer data in real-time and at scale to any tool or touchpoint.
* [Marketing made to ensure SMS meets requirements](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-1.md): 
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/Voice-AI-Executive-Efficiency-Report-EMEA.md): 
* [Enhancing Customer Experience with AI-Powered Solutions](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1.md): Learn how to upgrade your tech stack with AI solutions to increase efficiency, improve communications, and maximize ROI.
* [7-Eleven Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/7Eleven-Twilio-State-of-Customer-Engagement-Report-2024.md): 
* [Twilio - Built for Airlines](https://www.twilio.com/en-us/lp/airlines-apj.md): Twilio helps airlines turn fragmented operational signals into real-time passenger engagement.
* [Elevate workforce experiences](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/3.md): 
* [Twilio Marketing and Promotions Solutions](https://www.twilio.com/en-us/lp/marketing-promotions-campaign-hub.md): Build hyper-personalized campaigns that really resonate. Turn every interaction with your brand into a moment that matters.
* [Predictions and tips for success](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/4.md): 
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [The art of listening | Twilio](https://www.twilio.com/en-us/lp/art-of-listening.md): Discover how voice solutions can help you listen better to your customers.
* [Winning strategies for RCS marketing success](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/4.md): 
* [Agent Productivity Virtual Roundtable](https://www.twilio.com/en-us/lp/agent-productivity-virtual-roundtable.md): Attend an exclusive, virtual roundtable to learn how leading brands are thinking about AI-Powered Agent Productivity to improve self-service.
* [The Connected Government Report: Priority 1 | Twilio](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-1.md): 
* [Builders sessions | Twilio](https://www.twilio.com/en-us/lp/builders-sessions.md): Discover our new video series where we explore the typical challenges facing visionary builders, and how Twilio can help
* [Age UK](https://www.twilio.com/en-us/lp/age-uk.md): Learn how Twilio helps Age UK build connections
* [Twilio the Premium CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-telesign.md): Streamline your communication capabilities with Twilio's advanced suite of APIs. Reach your company's full potential with reliable, auto-scaling APIs. Drive Revenue. 180+ Countries.
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/Voice-AI-ROI-Infographic.md): 
* [Specsavers Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Specsavers-Twilio-state-of-customer-engagement-report-2024.md): 
* [How to build a powerful RCS strategy](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/6.md): 
* [Twilio AI Startup Searchlight](https://www.twilio.com/en-us/lp/twilio-ai-startup-searchlight.md): Discover the winners and requirements of Twilio's AI Startup Searchlight awards, showcasing innovative AI startups using Twilio across multiple channels.
* [The Executive Leader’s Guide To Customer Trust](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders.md): 
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-fr.md): 
* [Maximize Marketing ROI with SMS](https://www.twilio.com/en-us/lp/sms-signup-marketing-roi.md): 
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-that-connects-apj.md): The infrastructure layer behind great voice AI agents
* [Segment Product Tour | Twilio](https://www.twilio.com/en-us/lp/segment-product-tour.md): 
* [Communications as a Revenue Stream](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream.md): Unlock growth with Twilio messaging—drive ROI, scale reliably, and turn communications into a strategic advantage.
* [Our guide on creating better CX with AI](https://www.twilio.com/en-us/lp/ge-ebook-bettercx-apj.md): The Sound of Better CX is Twilio's all-inclusive guide on how top brands can leverage AI to create better customer experiences.
* [The Connected Government Report](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report.md): 
* [The User Authentication Decision Maker’s Guide](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide.md): 
* [Omdia CEP Universe 2026 Report](https://www.twilio.com/en-us/lp/omdia-cep-universe-2026.md): 
* [Scale Your Startup with Twilio APIs](https://www.twilio.com/en-us/lp/twilio-startups-apj.md): Accelerate your startup's growth in APJ. Access free resources, developer tutorials, and scalable communication APIs to build amazing customer experiences.
* [Knowing which channel to use and when](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi/2.md): 
* [Build trusted solutions](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/4.md): 
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-3.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [2024 Guide to Business Messaging Number Types](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types.md): 
* [Using our technology for good](https://www.twilio.com/en-us/lp/impact-report-2023/1.md): Using tech to help communities recover from crises and achieve long term wellbeing. In 2023, we worked with 20K+ social impact orgs to reach 546M people.
* [Twilio Segment's composable CDP](https://www.twilio.com/en-us/lp/composable-cdp.md): Twilio Segment’s composable platform is open, easy to use, and integrated with all your favorite applications.
* [High-Quality Data](https://www.twilio.com/en-us/lp/data-you-can-depend-on/marketing.md): Unlock AI-driven campaigns with reliable data. Avoid pitfalls of stale info. Personalize without third-party cookies. Learn industry best practices.
* [Build Your Data Infrastructure with 700+ Connectors](https://www.twilio.com/en-us/lp/data-you-can-depend-on/dev.md): Build adaptable data platforms with 700+ connectors. Achieve high-quality data through standardization, ownership, and agility. Learn more now!
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects.md): The infrastructure layer behind great voice AI agents
* [User verification, fraud prevention for security at scale](https://www.twilio.com/en-us/lp/it-userauth-verification-apj.md): Build stronger security into your app with Twilio. Use our APIs to verify users, block fraud, and protect every digital interaction at scale.
* [Twilio - Maximise Conversions. Zero SMS Pumping Fraud.](https://www.twilio.com/en-us/lp/cross-sell-verify-APJ.md): Skip verification and you fund SMS fraudsters. Add friction and 42% of real users bail. Layer Twilio Verify onto your existing stack to end the trade-off.
* [Developer Verify Signup](https://www.twilio.com/en-us/lp/developer-verify-signup.md): 
* [Growth Starts with Better Product Data](https://www.twilio.com/en-us/lp/growth-starts-with-better-product-data.md): Turn better product data into growth. Learn to spot opportunities, refine usability, measure fit, and boost team performance.
* [You own the data, now own the experience](https://www.twilio.com/en-us/lp/ge-ebook-buildivr-apj.md): Personalisation is the baseline of customer experience. Our guide shows you how to use zero- and first-party data to deliver top-notch experiences with Twilio.
* [Twilio the Alternative CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-sinch.md): Twilio will help you future-proof your communications with transparent total cost of ownership, where you can get more features out of your APIs, and a clear understanding of exactly what services you need.
* [Twilio Campaign Engagement Platform](https://www.twilio.com/en-us/lp/cep-campaign.md): 
* [Voice Intelligence product tour namer](https://www.twilio.com/en-us/lp/voice-intelligence-interactive-tour-namer.md): 
* [Forget about tackling User Verification alone | Twilio](https://www.twilio.com/en-us/lp/authenticate-identify-verify.md): Think of the value you business can unlock when you aren't worrying about the challenges that come with managing user authentication and identification.
* [Earn trust by giving consumers more control](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/3.md): 
* [Put patients first in how you communicate](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/1.md): 
* [The executive leader's guide to customer engagement](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders.md): 
* [Why good listening means good business | Twilio](https://www.twilio.com/en-us/lp/good-listening-means-good-business.md): Discover why listening to your customers can lead to better business outcomes
* [Twilio SendGrid vs Amazon SES](https://www.twilio.com/en-us/lp/sendgrid-vs-amazon-ses.md): Optimize your email strategy with Twilio SendGrid. Start free, no credit card needed. Trust the platform delivering 100B+ emails/month!
* [omdia-universe-cpaas-platform-providers-2025](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you/omdia-universe-cpaas-platform-providers-2025.md): 
* [Chapter 1: Get Set Up | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/sms-migration-guide-step-one.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform.
* [Decision Maker Verify Sign Up](https://www.twilio.com/en-us/lp/verify-signup.md): 
* [The Connected Government Report: Priority 3](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-3.md): 
* [Twilio Brand Dev Apj 1](https://www.twilio.com/en-us/lp/twilio-brand-dev-apj-1.md): 
* [3 ways utilities companies can use voice to stay resilient | Twilio](https://www.twilio.com/en-us/lp/3-ways-utilities-companies-can-stay-resilient-with-voice-e-guide.md): How utilities companies can use voice and AI to create better experiences
* [Twilio the Alternative CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-bandwidth.md): Streamline your communication capabilities with Twilio's advanced suite of APIs. Reach your company's full potential with reliable, auto-scaling APIs. Drive Revenue. 180+ Countries.
* [Digital Communications Maturity Assessment | Public Sector](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-public-sector.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers.
* [The Cost of Fraud for Businesses | Twilio](https://www.twilio.com/en-us/lp/twilio-user-authtication.md): Businesses need to modernise their authentication solutions to keep genuine users in and reduce the impact of fraud on their bottom line
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-de.md): 
* [Aldi Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Aldi-Twilio-state-of-customer-engagement-report-2024.md): 
* [Your Worry-Free Fraud Prevention Toolkit](https://www.twilio.com/en-us/lp/fraud-prevention-kit-financial-services/thank-you.md): 
* [Twilio SendGrid vs. Mailchimp](https://www.twilio.com/en-us/lp/email-brand-signup-sendgrid-vs-mailchimp.md): Mailchimp is a great marketing platform for small businesses, but it lacks advanced tools you’ll need as your business grows.
* [RCS Checklist](https://www.twilio.com/en-us/lp/twilio-rcs-checklist.md): 
* [Conclusion](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/5.md): 
* [Contact Centre use case for Engineering Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-Contact-Centre-engineering-use-case.md): Build a custom contact centre in weeks with minimal intervention from your engineering teams
* [Twilio AI Startup Searchlight 2026](https://www.twilio.com/en-us/lp/twilio-searchlight-ai-2026.md): Apply to Twilio AI Startup Searchlight for Twilio credits, recognition, and support for AI startups shaping communications and customer engagement.
* [The evolution of marketing technologies timeline](https://www.twilio.com/en-us/lp/brand-guide-evolution-marketing-technologies.md): 
* [Breaking down organizational silos for better engagement](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/6.md): 
* [The Buyer's Guide to Agent Productivity | Twilio](https://www.twilio.com/en-us/lp/the-buyer-s-guide-to-agent-productivity-tools.md): A practical framework for choosing the right AI-powered solutions to elevate your support team
* [Chapter 3: Compliance & Scale | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/chapter-3--compliance---scale.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform.
* [Chelsea CommsPro Quiz Challenge](https://www.twilio.com/en-us/lp/chelsea-commspro-quiz-challenge.md): Find your Chelsea FC player communication archetype and lock in your match predictions for this summer's premier football tournament.
* [Decision Maker Verify Migrate](https://www.twilio.com/en-us/lp/verify-migrate.md): 
* [Twilio on Windows Azure - build and host Voice & SMS apps in the cloud](https://www.twilio.com/en-us/lp/azure.md): Build scalable, reliable communications apps hosted on Windows Azure with Twilio. Developing voice & text messaging apps in the cloud has never been easier.
* [Agent Productivity APJ](https://www.twilio.com/en-us/lp/agent-productivity-apj.md): 
* [RCS for Business Leaders in APAC](https://www.twilio.com/en-us/lp/improve-cx-with-rcs-apj.md): 
* [Global Regulatory & Compliance Guide for Marketers](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers.md): Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world through this handy guide
* [Age of Distraction Report](https://www.twilio.com/en-us/lp/age-of-distraction-report.md): Discover how to overcome digital noise and build customer trust. Learn strategies for empathetic, relevant communications. Download the report now!
* [How to Migrate from Bandwidth to Twilio Programmable SMS: steps 4-6](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-2.md): 
* [How to Migrate from Bandwidth to Twilio Programmable SMS: steps 7-8](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-3.md): 
* [Leveraging data for AI-powered customer experiences](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/5.md): 
* [Transform Customer Interactions with Twilio Segment AI](https://www.twilio.com/en-us/lp/ai-solutions.md): Twilio Segment makes it easier than ever to understand, predict, generate, and engage each individual customer in real-time and at scale.
* [Jason Johnson, CIO: Orchestrating high-touch CX at Sweetwater | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-2.md): Discover how Jason Johnson, CIO of Sweetwater, leverages AI to scale personalized service and maintain customer loyalty during growth.
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [How to use owned media to boost marketing ROI](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi.md): 
* [Interactive voice response (IVR) solution](https://www.twilio.com/en-us/lp/ivr-apj.md): 
* [Dependable Customer Data Solutions](https://www.twilio.com/en-us/lp/data-you-can-depend-on.md): Transform your data management with Twilio Segment. Collect, clean, and activate your data seamlessly. Talk to sales for a tailored tour today!
* [Advancing healthcare for the digital age](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age.md): 
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-1.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [Twilio Zipwhip Alternative Solutions WW 1](https://www.twilio.com/en-us/lp/twilio-zipwhip-alternative-solutions-ww-1.md): 
* [Twilio SendGrid vs Bird](https://www.twilio.com/en-us/lp/sendgrid-vs-bird.md): Try a better Bird alternative. SendGrid offers scalable email delivery, an easy-to-navigate interface & unmatched customer support. Start a free trial today!
* [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice-apj-2.md): Discover how you can use voice intelligence to supercharge strategy and transform your business.
* [2023 Impact and DEI Report](https://www.twilio.com/en-us/lp/impact-report-2023.md): The annual report showcases how the company partners with nonprofits, fosters inclusivity in the workplace, and tracks progress on its ESG commitments.
* [Deliver at scale with proven APIs for SMS](https://www.twilio.com/en-us/lp/sms-signup-api-for-messaging-at-scale.md): 
* [A playbook for APJ Contact Centers](https://www.twilio.com/en-us/lp/ai-playbook-bpo-apj.md): Twilio helps BPO move fast and reinvent their architecture will be the ones to win the race in the AI era. It is a mammoth task to flip from the legacy model, but the shift must happen now.
* [Marketing made for compliant email campaigns](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-3.md): 
* [RCS for Technology Leaders in APAC](https://www.twilio.com/en-us/lp/rcs-api-apj.md): 
* [Build your next project with Twilio](https://www.twilio.com/en-us/lp/dv-startbuilding.md): Explore Twilio's range of developer tools to launch your next build faster than ever, from smarter APIs to tried-and-tested lines of code.
* [Discover Twilio SendGrid's 99.5% Deliverability API](https://www.twilio.com/en-us/lp/email-deliverability-content-hub.md): Unlock top-tier email deliverability with Twilio SendGrid. Experience 99.9% uptime and intuitive UI. Explore our demo to get started now!
* [Twilio Solutions for Global Exporters](https://www.twilio.com/en-us/lp/global-exporters.md): 
* [Augmenting your tech stack with AI](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/1.md): 
* [Be a Builder](https://www.twilio.com/en-us/lp/be-a-builder-apj.md): A platform for builders, Twilio gives you the freedom and flexibility to build amazing customer engagement.
* [WhatsApp Maturity Calculator | Twilio](https://www.twilio.com/en-us/lp/whatsapp-maturity-calculator.md): 
* [Unlocking growth for marketing automation platforms](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/6.md): 
* [Optimize and centralize data for ROI](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders/3.md): 
* [Twilio & AEG Partner to Elevate Fan Experience & Engagement](https://www.twilio.com/en-us/lp/aeg.md): Discover how Twilio & AEG leverage advanced tech for seamless fan interaction at Crypto.com Arena and beyond. Elevate your game day!
* [Close the Trust Gap](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap.md): 
* [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-2.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.
* [IDC Report: The Agentic AI Control Plane | Twilio](https://www.twilio.com/en-us/lp/idc-agenticai-marketperspective-2026.md): Read the IDC Market Perspective on why the Agentic Control Plane is the essential firewall for modern fraud defense and high-stakes customer journeys.
* [High-Performing CDP](https://www.twilio.com/en-us/lp/segment-vs-other-cdps.md): Discover why Twilio Segment is the leading CDP for B2C. Ensure data compliance, real-time insights, and improved ROI. Start leveraging your data today!
* [Trusted WhatsApp API for messaging at scale](https://www.twilio.com/en-us/lp/whatsapp-signup-api-messaging-at-scale.md): 
* [User Authentication & Identity | Twilio](https://www.twilio.com/en-us/lp/user-authentication-and-identity-apj-2.md): Multichannel authentication at scale with Verify
* [You own the data, now own the experience](https://www.twilio.com/en-us/lp/ge-ebook-dataguide-apj.md): Personalisation is the baseline of customer experience. Our guide shows you how to use zero- and first-party data to deliver top-notch experiences with Twilio.
* [Marketing made for WhatsApp safeguarding](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-2.md): 
* [Understanding authentication](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-1.md): 
* [Warehouse Dependent CDPs: a Double-Edged Sword in a Composable Enterprise](https://www.twilio.com/en-us/lp/warehouse-dependent-cdps.md): 
* [Engineer / Developers Persona](https://www.twilio.com/en-us/lp/engineers-and-developers.md): 
* [How to craft a winning product demo for your AI startup | Twilio](https://www.twilio.com/en-us/lp/how-to-craft-product-demo-AI-startup.md): Want to stand out in the Twilio AI Startup Searchlight? Learn how to craft a winning demo that showcases your value and captures the judges' attention.
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-conversation-fr.md): 
* [AI-Powered Hybrid Frontline](https://www.twilio.com/en-us/lp/Rise-Of-The-Super-Agent-NAMER.md): Discover how AI transforms support teams into high-empathy super agents. Boost loyalty, reduce burnout, and improve efficiency. Learn more!
* [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-isvs-namer.md): The infrastructure layer ISVs use to scale verticalized agents
* [Nominate a company for Twilio's customer awards](https://www.twilio.com/en-us/lp/excellence-in-engagement-awards/excellence-in-engagement-awards-nomination-form.md): Submit a nomination for the Excellence in Engagement awards and help us recognize innovative organizations leading the way with personalized engagement.
* [Voice | Twilio](https://www.twilio.com/en-us/lp/how-Britain-talks-to-machines.md): Discover how Britain uses its voice.
* [Twilio for ISVs - APJ](https://www.twilio.com/en-us/lp/twilio-for-isvs-apj.md): Here’s how we help ISVs like you build, scale, and innovate with confidence.
* [AI-Native Startups in APJ](https://www.twilio.com/en-us/lp/ai-natives-apj.md): Launch AI apps worldwide in days. Scale to 180+ countries without the “growth tax” of a massive headcount - Twilio keeps your burn low and your AI-native model borderless for investors.
* [Twilio - Powers your Operational Excellence](https://www.twilio.com/en-us/lp/twilio-for-isvs-apj-ops.md): Twilio handles communications infrastructure and scale so you can own the operational experience.
* [Twilio - Powers your Customer Experience](https://www.twilio.com/en-us/lp/twilio-for-isvs-apj-cx.md): Twilio handles communications infrastructure and scale so you can build customer experiences that drive revenue.

## Twilio Super Network

* [Twilio Super Network](https://www.twilio.com/en-us/super-network.md): Simplifies, strengthens and unites carrier communication networks using software. Build on top of a battle-tested infrastructure with redundancy at every level of the stack.

## Flex

* [Flex digital concierge | Twilio](https://www.twilio.com/en-us/flex/use-cases/digital-concierge.md): An in-app digital concierge service that gives your customer service teams the omnichannel reach, customer data, and integrations to deliver personal service at scale and grow customer lifetime value.
* [Flex for sales | Twilio](https://www.twilio.com/en-us/flex/use-cases/sales.md): Flex integrates with your CRM and existing systems to give sales reps cross-channel engagement and a complete view of the customer from a single user interface.
* [Curbside Demo | Twilio](https://www.twilio.com/en-us/flex/curbside-demo.md): Twilio Flex offers retailers the next generation of customer experience with a high-touch contactless service. Retailers have the option to program this experience to fit their unique needs.
* [Interactive Demo | Twilio](https://www.twilio.com/en-us/flex/interactive-demo.md): See what Flex can do out of the box and learn how easy it is to build differentiated experiences for your customers.
* [Contact Center Software | Twilio Flex](https://www.twilio.com/en-us/flex/use-cases/contact-center.md): Twilio Flex is a digital engagement center that can be deployed as a cloud contact center. Unlike other contact center software, it is tailored with the exact channels and relevant context for your agents to help customers.

## Blog

* [Passwordless, Friction-free and More Secure: Introducing Verify Silent Network Authentication and Verify Fraud Guard](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-trusted-activation.md): Twilio's mission is to make user authentication more secure, while taking away the friction so more of your legitimate users activate successfully. Read on to learn more.
* [Offload the challenges of messaging compliance with A2P Onboarding Packages](https://www.twilio.com/en-us/blog/products/launches/a2p-fast-track-onboarding-packages.md): Experience the simple path of messaging onboarding and compliance with our A2P Fast Track Onboarding packages, built for businesses looking to predictably increase their time-to-market.
* [Agent Conference is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/agent-conference-generally-available-html.md): Connect agents and customers, allow supervisors to privately coach agents or take over a live call, dial outbound from a conference - all with a simple API.
* [Compliance Embeddable for ISV customers](https://www.twilio.com/en-us/blog/products/launches/ISV-Compliance-Embeddable.md): Expedite your customer's onboarding experience with Twilio's Compliance Embeddable products. Toll-Free verification available in Public Beta today
* [Build a Single Integration for All Your Twilio Data with Event Streams](https://www.twilio.com/en-us/blog/products/launches/twilio-event-streams-private-beta.md): Event Streams—now in private beta—simplifies how you can tap into every customer interaction sent or received with Twilio.
* [Introducing the Pricing API — easy access to your current Twilio prices](https://www.twilio.com/en-us/blog/introducing-the-pricing-api-html.md): Our customers have a variety of applications and use cases that demand a simple, yet flexible way to retrieve Twilio prices. For many customers, our ex
* [Introducing Trust Hub — now in Beta](https://www.twilio.com/en-us/blog/products/launches/introducing-trust-hub-now-in-beta.md): Introducing Trust Hub - Build trusted communications on every channel. Now in Beta.
* [Improving user privacy for two-factor authentication](https://www.twilio.com/en-us/blog/products/launches/improving-user-privacy-two-factor-authentication.md): 
* [Introducing 50+ additional Text-to-Speech voices with Amazon Polly Integration](https://www.twilio.com/en-us/blog/products/launches/introducing-50-additional-text-to-speech-voices-with-amazon-polly-integration-html.md): Twilio’s partnership with Amazon Polly brings lifelike text to speech so that you can build engaging conversational IVRs using TwiML “Say” Verb.
* [Build a Video Chat App with ASP.NET Core and Angular using Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-dotnet-angular.md): Build a real-time group video chat app with ASP.NET Core, Angular, and Twilio Programmable Video. Mint access tokens, list rooms, and push live updates with SignalR on current .NET and Angular.
* [On-demand pcaps – Greater Visibility into Elastic SIP Trunking](https://www.twilio.com/en-us/blog/pcaps-html.md): Pcaps help you to configure & troubleshoot Elastic SIP Trunks
* [Announcing General Availability of Twilio Generic Pay Connector](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-of-twilio-generic-pay-connector.md): With Twilio Generic Pay Connector, accept credit card and ACH-debit payments from your consumers over a phone call in a PCI-compliant manner.
* [Schedule a NASA Astronomy Picture of the Day SMS with Python, Django, and Twilio](https://www.twilio.com/en-us/blog/schedule-nasa-photo-sms-python-django.md): Build a Django application that sends out a daily SMS containing the NASA APOD Photo of the Day.
* [Making The Most Out Of Each Pixel: Reach More of Your Target Audience with MMS Converter](https://www.twilio.com/en-us/blog/products/launches/introducing-mms-converter-html.md): Introducing Twilio MMS Converter
* [Announcing the beta release of Voice Diagnostics Web App and RTC Diagnostics SDK](https://www.twilio.com/en-us/blog/products/launches/voice-diagnostics-web-app-rtc-diagnostics-sdk-beta.md): Use the Voice Diagnostics Web App and accompanying tools to check browser calling readiness and diagnosing network related issues.
* [Introducing Twilio Engage: The First Growth Platform Built on Top of a CDP](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-engage-growth-platform.md): Twilio Engage is a growth platform for businesses to quickly build and scale personalized omnichannel campaigns based on real-time customer interactions.
* [Interconnect is Now Global – New Exchanges in Europe and Asia](https://www.twilio.com/en-us/blog/interconnect-is-now-global-new-exchanges-in-europe-and-asia-html.md): Today, we’re excited to announce the launch of two new Interconnect Exchanges – Europe (London) and Asia (Singapore) – making private conne
* [Introducing Verify TOTP: Secure, Low-cost Verification - Now in Beta](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-totp-beta.md): Twilio is introducing Verify TOTP, which adds the standards-compliant TOTP (soft token) channel to the Verify API
* [Introducing Twilio Flex: A Fully Programmable Contact Center Platform](https://www.twilio.com/en-us/blog/products/launches/twilio-flex-contact-center-platform-html.md): Twilio Flex is a cloud-based contact center application platform you can instantly deploy and customize at any layer of the stack. Learn more.
* [Lookup SMS Pumping Risk Score is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/lookup-sms-pumping-risk-score-is-now-generally-available.md): Twilio is happy to announce that Lookup SMS Pumping Risk Score is now generally available to identify behaviors associated with this fraud vector.
* [Announcing Salesforce Flex CTI GA](https://www.twilio.com/en-us/blog/products/launches/announcing-salesforce-flex-cti-ga.md): 
* [SIGNAL 2022: All the New Product Announcements](https://www.twilio.com/en-us/blog/products/launches/signal-2022-product-announcements.md): Catch up on all the exciting announcements from Twilio's SIGNAL conference. Plus, check out our five universal laws of customer engagement for durable brands, and find out how Twilio can help make them a reality:
* [Twilio Channels: A New Way Reach Customers in Apps They Already Use](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-channels-html.md): Use Twilio APIs to send and receive messages on multiple channels. Works with Alexa, Facebook Messenger, Slack, Twitter, Viber, LINE, SendGrid, HipChat
* [Introducing Lookup SMS Pumping Risk Score: Accurately Identify SMS Pumping Fraud and Stop it Before it Starts](https://www.twilio.com/en-us/blog/products/launches/introducing-lookup-sms-pumping-risk.md): Accurately identify SMS Pumping Fraud and help stop it before it starts with the new Lookup fraud prevention addition
* [Announcing General Availability of <Pay>: PCI Compliant Payments over the Phone](https://www.twilio.com/en-us/blog/products/launches/pay-generally-available.md): Twilio Pay is now generally available. Start using Twilio Pay today to accept PCI compliant payments over the phone with a single line of code.
* [Twilio Interconnect Location in Frankfurt is Now Live](https://www.twilio.com/en-us/blog/products/launches/interconnect-expanding-to-germany.md): Twilio opened a new Interconnect location in Frankfurt, Germany. Learn how you can get started.
* [More Channels with Less Code](https://www.twilio.com/en-us/blog/products/launches/more-channels-with-less-code-content-api.md): Save development time with the Twilio Content API and Content Editor
* [Announcing General Availability of Voice Insights: Call quality and performance data at your fingertips](https://www.twilio.com/en-us/blog/products/launches/voice-insights-generally-available.md): Voice Insights gives unparalleled visibility into call quality and call performance. Voice Insights now included with every Twilio voice minute.
* [Twilio Functions Now Supports npm](https://www.twilio.com/en-us/blog/products/launches/npm-support-for-twilio-functions-html.md): Import third-party libraries into your functions using npm package manager. Leverage free, reusable code from the community. Available today in Twilio
* [Introducing Verified by Twilio](https://www.twilio.com/en-us/blog/products/launches/introducing-verified-twilio.md): 
* [7 New Ways to Make a Great First Impression in 145 Countries: Announcing Six New International Phone Numbers and Alphanumeric Sender ID](https://www.twilio.com/en-us/blog/products/launches/introducing-6-new-international-phone-numbers-and-alphanumeric-sender-id-html.md): Introducing Alphanumeric SenderID and Numbers in 6 New Countries
* [Introducing Twilio’s OpenAPI Specification GA](https://www.twilio.com/en-us/blog/products/launches/introducing-twilios-openapi-specification-ga.md): Twilio is releasing API documentation conforming with the OpenAPI Specification. Integrate our products into yours no matter your choice of language.
* [Elastic SIP Trunking now supports Caller ID Name (CNAM) Lookup](https://www.twilio.com/en-us/blog/products/launches/elastic-sip-trunking-supports-cnam-lookup-html.md): Make informed decisions on which calls to answer by surfacing Caller ID data with CNAM Lookup.
* [Announcing Twilio Verify WhatsApp, now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/twilio-verify-whatsapp-public-beta.md): Twilio Verify, a single API for multichannel verifications, now includes WhatsApp in Public Beta
* [Announcing Programmable SIP Support for Media Encryption and Emergency Calling](https://www.twilio.com/en-us/blog/products/launches/emergency-calling-and-srtp-now-available-sip-interface.md): Twilio now has emergency calling with E911 as well as the ability to secure traffic through SRTP with our Programmable Voice SIP Interface.
* [Announcing General Availability of Twilio Functions and Assets](https://www.twilio.com/en-us/blog/products/launches/functions-assets-general-availability.md): 
* [Search & Troubleshoot Email Events with Twilio SendGrid](https://www.twilio.com/en-us/blog/products/launches/email-logs-generally-available.md): Validate email delivery with Twilio SendGrid's Email Logs, now Generally Available. Search event data, troubleshoot bounces, and enhance deliverability today.
* [Introducing Single Sign-On for Enterprises](https://www.twilio.com/en-us/blog/products/launches/introducing-single-sign-on-for-enterprises-html.md): Today we’re excited to announce the launch of Single Sign-On (SSO). Available as part of the Twilio Enterprise Plan, SSO mitigates compliance and secur
* [Introducing Twilio Frontline: A Digital Relationship Builder for Every Employee](https://www.twilio.com/en-us/blog/products/launches/twilio-frontline-private-beta.md): Twilio Frontline is a mobile app for customer-to-employee engagement. Now available in private beta, Twilio Frontline is a digital relationship builder for every employee.
* [Twilio Interconnect Self-Service is Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/interconnect-self-service-ga.md): Twilio Interconnect Self-Service is now generally available, enabling customers to submit requests in Console directly.
* [MMS is Now Generally Available in Australia](https://www.twilio.com/en-us/blog/products/launches/mms-australia-general-availability.md): Send images, videos, audio and more with Twilio MMS, now Generally Available in Australia.
* [eLynx Secures Realtime SMS Alerts For the Oil and Gas Industry with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/elynx-html.md): eLynx chose Twilio for realtime monitoring of oil and gas production
* [Build on the New and Improved Twilio Console - Now in Beta](https://www.twilio.com/en-us/blog/products/launches/new-and-improved-console-now-in-beta.md): Twilio is launching a redesigned and re-architected console experience that is now available in Public Beta. Start building on Twilio, today.
* [Introducing DELETE, A Privacy Feature for Deleting Call and Message Activity](https://www.twilio.com/en-us/blog/products/launches/introducing-delete-api-nt-html.md): Introducing DELETE, A Privacy Feature for Deleting Call and Message Activity
* [What Are Email Blocklists (and How to Avoid Them)](https://www.twilio.com/en-us/blog/insights/avoiding-email-blacklists.md): Email blocklists can be detrimental if not annoying. Learn how to reduce your risk of landing on an email blocklist and what to do if you do.
* [The Full Guide to Event Invitation Emails [9 Best Practices + Examples]](https://www.twilio.com/en-us/blog/insights/event-invitation-emails.md): Email invites are cost-effective and can help increase attendance for your event. Learn the best practices for well-crafted invitations.
* [Introducing Flex Insights](https://www.twilio.com/en-us/blog/products/launches/introducing-flex-insights.md): We're excited to announce that Flex WFO is now Flex Insights. We've also rolled out a Real-Time Queues View and Messaging Transcripts for Flex Insights.
* [Marketing vs. transactional email: What’s the difference?](https://www.twilio.com/en-us/blog/insights/marketing-email-vs-transactional-email-whats-difference.md): Which type of email should you send, transactional or marketing? Learn how we define the differences between marketing email and transactional email.
* [Behind Great Customer Service, There’s Great Code : How Apartment List Uses Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/behind-great-customer-service-theres-great-code-how-apartment-list-uses-twilio-html.md): Behind Apartment List's Great Customer Service, There's Great Code
* [Announcing General Availability of Voice Recording Encryption](https://www.twilio.com/en-us/blog/products/launches/voice-recording-encryption-generally-available.md): Twilio Voice Recording Encryption is now generally available. Add an additional layer of security to your call recordings.
* [23 Rules for Writing Website Copy in 2025](https://www.twilio.com/en-us/blog/insights/11-rules-for-writing-website-copy.md): Learn how to write website copy with 23 tried-and-true rules. Say goodbye to writer's block and start writing engaging web copy.
* [Out Of Beta, Into Your Hands: Rolling Out Voice and SMS Enabled Numbers In 19 New Countries](https://www.twilio.com/en-us/blog/products/launches/twilio-voice-and-sms-enabled-numbers-in-19-countries-out-of-beta-nt-html.md): Rolling Out Voice and SMS Enabled Numbers In 19 New Countries
* [RCS now available on AT&T with Twilio](https://www.twilio.com/en-us/blog/products/RCS-ATT-Integration.md): Twilio Programmable Messaging now supports RCS to AT&T phone numbers, completing full US carrier coverage for RCS Business Messaging.
* [TechCrunch Disrupt Hackathon – Hackers Gotta Hack](https://www.twilio.com/en-us/blog/events/techcrunch-disrupt-hackathon-hackers-gotta-hack-html.md): Twilio headed out to the 2012 TechCrunch Disrupt hackathon to see the best of the best from the NY tech scene build the next generation of amazing hacks.
* [145+ Fall Season Email Subject Lines | Twilio](https://www.twilio.com/en-us/blog/insights/fall-email-subject-lines.md): Write irresistible fall email subject lines that boost open rates. 127+ examples for autumn campaigns—from cozy and crisp to pumpkin-spiced everything.
* [Don't Send Email From Domains You Don't Control](https://www.twilio.com/en-us/blog/insights/dont-send-email-from-domains-you-dont-control.md): If you send email from a domain you don't control, this post covers some steps to take, so you don't get stuck when these changes happen.
* [HomeJoy Bringing Everyone Clean and Happy Homes, Powered by Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/homejoy-bringing-everyone-clean-and-happy-homes-powered-by-twilio-html.md): HomeJoy Bringing Everyone Clean and Happy Homes, Powered by Twilio
* [SIGNAL San Francisco 2026 Recap: The Future of AI and Customer Engagement](https://www.twilio.com/en-us/blog/events/signal-2026-san-francisco-recap.md): SIGNAL 2026 returned to San Francisco to debut the future of AI agency and unified customer data. Catch the blueprints for the next wave of innovation here.
* [Twilio Tin Can Telephones at SxSW 2010](https://www.twilio.com/en-us/blog/events/recap-twilio-tin-can-telephones-at-sxsw-2010-html.md): Last week we hung out in Austin, Texas for the annual South by Southwest interactive conference. Among the keynotes, sessions, panels, and parties the
* [Vaccine Hesitancy Chatbot Quick Deploy App Now Available](https://www.twilio.com/en-us/blog/products/launches/announcing-quick-deploy-vaccine-hesitancy-chatbot.md): Combat vaccine hesitancy and misinformation using an open-source FAQ chatbot template
* [Communicate with Customers Before they Make a Purchase](https://www.twilio.com/en-us/blog/products/launches/engage-customers-before-purchase-google-facebook-messenger.md): Use Twilio Flex to engage customers before they make a purchase with Google’s Business Messages and Facebook Messenger
* [Announcing General Availability of Messaging Insights](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-messaging-insights.md): 
* [Lookup Reassigned Number is now generally available!](https://www.twilio.com/en-us/blog/products/launches/lookup-reassigned-number-is-now-generally-available-.md): With Lookup Reassigned Number, utilize mobile-based intelligence to verify that the current owner of a phone number is who previously held it.
* [Introducing Twilio’s new Help Center Assistant | Twilio](https://www.twilio.com/en-us/blog/products/launches/new-help-center-assistant.md): We're rolling out our new Help Center Assistant generative AI Chatbot for Twilio accounts. Click here to learn more about how we're improving your support experience.
* [New Phone Numbers in France, Ireland, the Netherlands. Developer Preview Numbers in 6 new European & African countries.](https://www.twilio.com/en-us/blog/products/launches/new-phone-numbers-in-france-ireland-the-netherlands-developer-preview-numbers-in-6-new-european-african-countries-html.md): I am excited to share that starting today, you can make and receive phone calls from new local phone numbers in France, Ireland, and the Netherlands. Y
* [Introducing Native TwiML Bins powered by the Twilio Cloud](https://www.twilio.com/en-us/blog/products/launches/introducing-native-twiml-bins-powered-by-the-twilio-cloud-html.md): Today, we are excited to announce the acquisition of twimlbin.com and the launch of native TwiML Bins in the Twilio Console. Twimlbin.com was created 2
* [Introducing Call Recording Encryption](https://www.twilio.com/en-us/blog/products/launches/introducing-call-recording-encryption-html.md): Added security for sensitive call recordings. Use your own public key to encrypt recordings before they’re stored. Available in developer preview. Toda
* [Product News](https://www.twilio.com/en-us/blog/products.md): Get the scoop on Twilio’s latest innovations—from upcoming betas to the latest product launches and feature updates.
* [Announcing Secure Trunking](https://www.twilio.com/en-us/blog/products/launches/secure-trunks-html.md): Secure Trunks - Encrypting Elastic SIP Trunks with SRTP & TLS
* [Message Scheduling is Now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/message-scheduling-public-beta.md): Schedule SMS, MMS, or WhatsApp messages to be sent in the future with Twilio Message Scheduling
* [Understanding Regulatory Compliance Requirements: The Regulations API Resource](https://www.twilio.com/en-us/blog/products/launches/announcing-regulations-api-public-beta.md): Twilio’s Regulations resource is in public beta so you can now better understand regulatory compliance regulations for phone numbers.
* [The (new) “ridiculously simple” way to send and receive messages around the world](https://www.twilio.com/en-us/blog/products/launches/twilio-programmable-messaging-console.md): We’re excited to launch a new Messaging Console experience with enhanced Messaging Service features like Advanced Opt-Out and Sender ID Compliance Alerts, and the ability to add WhatsApp senders to a Messaging Service Sender Pool.
* [Introducing TaskRouter](https://www.twilio.com/en-us/blog/products/launches/introducing-the-taskrouter-api-html.md): Introducing TaskRouter
* [Toll-Free SMS with Higher Throughput is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/higher-throughput-toll-free-sms-generally-available.md): Twilio now offers higher throughput Toll-free SMS starting at 25 messages per second. Read about when to pick toll-free or short code messaging.
* [Twilio Frontline – the digital relationship builder – is now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/twilio-frontline-public-beta.md): 
* [IP Messaging Public Beta Now Available](https://www.twilio.com/en-us/blog/products/launches/ip-messaging-public-beta-now-available-html.md): IP Messaging Public Beta Now Available
* [Introducing Mexico Mobile Numbers and a New Addresses API](https://www.twilio.com/en-us/blog/products/launches/introducing-mexico-mobile-numbers-and-a-new-addresses-api-html.md): Introducing Twilio New Mexico Mobile Numbers and Addresses API
* [Announcing Data Residency for Email (EU): Local Data, Global Trust](https://www.twilio.com/en-us/blog/products/data-residency-for-email-eu.md): Twilio SendGrid now offers data residency for email (EU): store customer data locally with the infrastructure trusted to send 190B emails every month.
* [RCS Rich Content Features](https://www.twilio.com/en-us/blog/products/rich-content-rcs.md): Rich Content features are now available for RCS at Twilio
* [Introducing Verify v2: One API to Verify Users via Email, SMS, and Voice](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-v2-ga.md): For 2020, Verify has been rebuilt to include email, and fully leverage the Twilio platform, resulting in a 300% increase in requests per second (RPS), Debugger integration, improved library support, and granular verification logs. We’re excited to announce that this new API, Verify v2, is now GA.
* [Introducing Twilio's SOCless: Automated Security Runbooks](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-socless.md): Twilio's SOCless is an open source security automation framework scaling, speeding and standardize response to security issues. See how to get started or contribute.
* [Empower Your Business To Communicate with Customers Using Twilio](https://www.twilio.com/en-us/blog/partners/integrations/communicate-customers-crm-twilio-extension.md): Learn to use SuperWorkerAI’s CRM for Twilio extension, which allows you to communicate with your customers over Text and Calls using Twilio APIs
* [Overcoming the Spam Epidemic: Twilio Branded Calling Enters Public Beta in the UK, Canada, and Germany](https://www.twilio.com/en-us/blog/products/launches/public-beta-branded-calling-uk-canada-germany.md): Twilio is releasing Branded Calling to public beta in the UK, Canada, Germany. Become instantly familiar. Let customers recognize and trust your calls.
* [Don’t Reinvent The Wheel: Whispir Helps Developers Deploy Faster](https://www.twilio.com/en-us/blog/partners/spotlights/whispir-signal-developer-automation-html.md): Don't Reinvent The Wheel: Whispir Helps Developers Deploy Faster
* [Twilio Startup Labs Founder Spotlight: Yaoyee Ng & Zane Lim, Worq Health](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-yaoyee-ng-zane-lim-worq-health.md): An Interview with Worq Health co-founders Yaoyee Ng and Zane Lim, for Twilio Startup Labs
* [Launch WhatsApp faster with Twilio: Senders API GA, plus Typing Indicators, Flows, and a smoother ISV experience](https://www.twilio.com/en-us/blog/products/launches/launch-whatsapp-faster-with-twilio--senders-api-ga--plus-typing-.md): Twilio just made WhatsApp easier to launch and scale. The Senders API for WhatsApp is GA, Typing Indicators and Flows are supported, and ISV onboarding is streamlined, so you can meet customers faster, stay on brand, and grow with less friction.
* [SIGNAL London and SIGNAL Singapore 2023: News for Developers](https://www.twilio.com/en-us/blog/events/signal-london-singapore-2023-for-developers.md): 
* [Datadog integration for Twilio Communications](https://www.twilio.com/en-us/blog/partners/integrations/twilio-datadog-integration.md): Datadog's Twilio integration is built to amplify your Twilio communications through performance, security, and cloud cost management
* [Authy OneTouch Now On Desktop - Authy](https://www.twilio.com/en-us/blog/products/launches/more-authy-innovation-onetouch-now-on-desktop.md): The Future Of Authentication Most authentication across the web is reliant on a username and password pair, a security strategy that’s decades old and out of date. Two-factor authentication (2FA) has helped increase security, but most often it’s implemented by sending security codes via an ever increasingly insecure SMS platform. More and more we see … Continue reading "Authy OneTouch Now On Desktop"
* [SIGNAL Sydney 2025: A Sold‑out Debut on the Harbour](https://www.twilio.com/en-us/blog/events/signal-sydney-2025-recap.md): Twilio SIGNAL traveled to Sydney for the first time in 2025, gathering 283 customers, partners, and leaders.
* [Introducing the Pricing API — easy access to your current Twilio prices](https://www.twilio.com/en-us/blog/products/launches/introducing-the-pricing-api-html.md): Our customers have a variety of applications and use cases that demand a simple, yet flexible way to retrieve Twilio prices. For many customers, our ex
* [What's new in the Twilio helper library for ASP.NET (v8.0.0 - March 2023)](https://www.twilio.com/en-us/blog/products/launches/twilio-helper-library-for-aspdotnet-v8.md): Learn about the new features, improvements, and breaking changes in the 8th release of the Twilio helper library for ASP.NET.
* [The New Latency Report in Messaging Insights](https://www.twilio.com/en-us/blog/products/launches/new-latency-report-messaging-insights.md): 
* [Announcing Twilio Support for Meta’s WhatsApp Marketing Messages Lite API on Private Beta](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-support-for-meta-s-whatsapp-marketing-messages.md): Boost high-volume WhatsApp marketing with Twilio's support for Meta’s MM Lite API. Optimize deliverability and minimize errors seamlessly. Get started now.
* [Qunomedical Medical Marketplace uses Twilio Flex to Innovate with C20Y](https://www.twilio.com/en-us/blog/partners/spotlights/qunomedical-medical-marketplace-uses-twilio-flex-to-innovate-with-c20y.md): 
* [Introducing New Answering Machine Detection](https://www.twilio.com/en-us/blog/products/launches/introducing-new-answering-machine-detection-html.md): Voice alerts and notifications work best when they’re tailored to their audience. That’s why we’re excited to announce a brand new, enhanced Answ
* [Introducing The Twilio Module For Node.js](https://www.twilio.com/en-us/blog/products/launches/introducing-the-twilio-module-for-node-js-html.md): Introducing The Twilio Module For Node.js by Kevin Whinnery.
* [Streamline your Onboarding with Lookup Identity Match: Secure Real-time Identity Verification](https://www.twilio.com/en-us/blog/products/launches/identity-match-now-generally-available.md): x
* [Connect with your customers anytime, anywhere with Flex Mobile](https://www.twilio.com/en-us/blog/products/launches/flex-mobile.md): Flex Mobile enables employees to connect with customers from wherever they are. Extend Twilio Flex with an iOS/Android app with no development required
* [Introducing New Twilio Editions Packages For Companies At Scale](https://www.twilio.com/en-us/blog/products/launches/introducing-new-twilio-editions-packages-companies-scale.md): Twilio Editions are designed to solve key Enterprise requirements like user administration, data and analytics controls, and security and compliance.
* [Abstraction and Orchestration — How We Built the Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/products/building-the-twilio-api-for-whatsapp.md): A behind-the-scenes look at how Twilio integrates with the WhatsApp Business API
* [The Four Ps of Marketing Explained | Twilio](https://www.twilio.com/en-us/blog/insights/four-ps-marketing-mix.md): Learn everything you need to know about the Four Ps of Marketing to master the marketing mix and better sell products and services to your customers.
* [Garduino Phone – Saving Plants from Negligent Parents using Twilio, Arduino and Sinatra](https://www.twilio.com/en-us/blog/products/launches/garduino-phone-using-twilio-arduino-and-sinatra-html.md): Garduino Phone - Saving Plants from Negligent Parents using Twilio, Arduino and Sinatra
* [Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix](https://www.twilio.com/en-us/blog/partners/integrations/twilio-and-ibm-codename-bluemix-nt-html.md): Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix
* [19 Best Email Fonts That Won't Let You Down in 2025](https://www.twilio.com/en-us/blog/insights/best-email-fonts.md): Stop guessing with email fonts. Get our expert list of 19 email-safe fonts that render perfectly in Gmail, Outlook, and mobile clients.
* [Meeting customers where they are: The key to effective support | Twilio](https://www.twilio.com/en-us/blog/insights/cx/Meeting-customers-where-they-are-with-effective-support.md): Discover the key findings from Twilio's Consumer Preferences Report that prove aligning your support strategy with customer preferences is essential for building trust, loyalty, and lasting relationships.
* [Nomorobo Blocks 15.1 Million Calls In One Year with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/nomorobo-blocks-14-million-calls-in-one-year-with-twilio-html.md): Nomorobo Blocks 15.1 Million Robocalls With Twilio
* [Twilio Call Recording Controls is Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-call-recording-controls-is-now-generally-available.md): Today, we are excited to announce the general availability of Call Recording Controls, which give you the flexibility to determine which parts of your conversations are recorded. With Call Recording Controls, you can start, stop, pause, and resume recordings using a simple API.
* [How to Use Gmail Actions in Your Email Program](https://www.twilio.com/en-us/blog/insights/how-to-use-gmail-actions-in-your-email-program.md): Learn about how to set up Gmail actions, which allow recipients to interact with your product or service without opening the email if they don’t need to.
* [How to Flush the Mail Queue in Postfix](https://www.twilio.com/en-us/blog/insights/how-to-flush-the-mail-queue-in-postfix.md): New to the email queue? We've got you covered. This tutorial will show you how how to view, flush, and purge queued mail in Postfix.
* [What is AI customer memory? How it works & getting started](https://www.twilio.com/en-us/blog/insights/ai-customer-memory.md): Stop making customers repeat themselves. Learn how AI customer memory systems work, what to look for, and how leading platforms compare in 2026.
* [SIGNAL Singapore 2024: From Communications to Connections](https://www.twilio.com/en-us/blog/events/signal-2024-singapore-developer-recap.md): Learn about Twilio's 2024 SIGNAL event, as well as its developer track and sessions.
* [New Twilio Interconnect Location - São Paulo](https://www.twilio.com/en-us/blog/products/launches/new-twilio-interconnect-sao-paulo.md): Twilio announces the expansion of our Interconnect exchange to South America with the addition of a new location in São Paulo, Brazil.
* [What Is Return-Path Header (And Why It Matters)](https://www.twilio.com/en-us/blog/insights/what-is-return-path.md): Return-path is a hidden email header that indicates how bounced emails will be processed and is separate from your original sending address.
* [Twilio Sydney Interconnect Exchange is Live with Continued Expansion in APAC](https://www.twilio.com/en-us/blog/products/launches/twilio-sydney-interconnect-exchange-live.md): Twilio has opened a new Interconnect exchange in APAC in Sydney, Australia. See our product support and features.
* [Twilio Talks: Learn about Twilio’s approach to tackling GDPR](https://www.twilio.com/en-us/blog/insights/compliance/twiliotalks-twilios-approach-to-tackling-gdpr-html.md): Our first leadership principle is to “wear the customer’s shoes.” We want to make sure that we meet the standards that our customers expect from us —
* [How to retrieve and restore deleted text messages](https://www.twilio.com/en-us/blog/insights/cloud-comms/how-to-retrieve-deleted-text-messages.md): Accidents happen. Learn how to recover crucial deleted text messages from your iPhone or Android device and get back in business with Twilio.
* [7 Genius Ways to Use AI to Write Emails](https://www.twilio.com/en-us/blog/insights/how-to-use-ai-write-emails.md): Learn all the clever ways to use AI to write emails faster and more error proof at scale with tips, strategies, and practical tactics.
* [Contact Centers: Introducing Agent Conference](https://www.twilio.com/en-us/blog/products/launches/introducing-agent-conference-for-contact-centers-html.md): Place outbound calls to prospects without TwiML fetch. Agent Whisper feature to coach agents. Available now in public beta. Conference is at the core o
* [Twilio Content API and Content Editor are Now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/content-api-editor-public-beta.md): Create and manage rich messaging templates with the Twilio Content API, now in public beta.
* [Twilio Lookup Line Type Intelligence Now Live](https://www.twilio.com/en-us/blog/products/launches/generally-available-lookup-line-type-intelligence.md): Discover Twilio Lookup Line Type Intelligence, now Generally Available! Validate phone numbers instantly, reduce fraud, and boost conversions. Try today.
* [One Acre Fund’s Digital Transformation](https://www.twilio.com/en-us/blog/partners/spotlights/OneAcreFundDigitalFarming.md): Learn how One Acre Fund is blending traditional farming knowledge with digital tools to empower African farmers in adapting to climate change and enhancing resilience. Supported by Twilio.org.
* [Announcing Public Beta Availability of Twilio's Voice Integrity to Remediate Spam Labels](https://www.twilio.com/en-us/blog/products/launches/public-beta-voice-integrity.md): Learn about remediating spam labels on your phone numbers through Voice Integrity
* [From Analog to APIs: WESA and WYEP Power Membership Drives with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/wesa-and-wyep-power-membership-drives-with-twilio-html.md): WESA and WYEP Power Membership Drives with Twilio
* [Twilio Health Score for Messaging and Personalized Recommendations GA in Console](https://www.twilio.com/en-us/blog/products/launches/health-score-recommendations-generally-available.md): Twilio's advanced monitoring, data, and engagement tools Twilio Health Score for Messaging and Personalized Recommendations are now generally available
* [The Tech Behind A Tow: The City Of Boston Reunites Cars With Owners Using Twilio Voice](https://www.twilio.com/en-us/blog/partners/spotlights/city-of-boston-twilio-voice-nt-html.md): The Tech Behind A Tow: The City Of Boston Reunites Cars and Owners With Twilio Voice
* [Email Marketing: What is Click to Open Rate (CTOR)?](https://www.twilio.com/en-us/blog/insights/click-to-open-rate-how-relevant-is-my-email.md): Learn how to calculate click-to-open rate (CTOR) with our formula, definition, and examples. Discover the key difference between CTR vs CTOR.
* [Introducing the twiml-i18n Library](https://www.twilio.com/en-us/blog/products/launches/introducing-twiml-i18n-npm-package.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [2010 Mozilla Summit Recap: July 7 – 9, Whistler, Canada](https://www.twilio.com/en-us/blog/events/2010-mozilla-summit-recap-july-7-9-whistler-canada-html.md): The Mozilla Summit far surpassed my expectations. The event was personal, technical, creative and inspiring all at once. The Mozilla Summit is an invit
* [Tabs Coming to Apple Mail | Twilio](https://www.twilio.com/en-us/blog/insights/apple-mail-tabs.md): Discover how Apple Mail’s new tabs in iOS 18 affect email engagement and get tips to prepare your email strategy.
* [Preparing For Dreamforce’s Million Dollar Hackathon: Updated Twilio SFDC Libraries](https://www.twilio.com/en-us/blog/products/launches/dreamforces-million-dollar-hackathon-updated-twilio-sfdc-libraries-html.md): Preparing For Dreamforce’s Million Dollar Hackathon: Updated Twilio SFDC Libraries
* [Cloud Elements Connects SendGrid and Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/cloud-elements-connects-sendgrid-and-twilio-html.md): Cloud Elements Connects Twilio and SendGrid with the Messaging Hub Platform
* [New Sending Requirements for Gmail & Yahoo!](https://www.twilio.com/en-us/blog/insights/new-sending-requirements-for-gmail-yahoo.md): Google announced a new set of requirements for senders with volumes greater than 5K emails daily to Gmail. Here's a look at the requirements.
* [Interconnect is Now Global – New Exchanges in Europe and Asia](https://www.twilio.com/en-us/blog/products/launches/interconnect-is-now-global-new-exchanges-in-europe-and-asia-html.md): Today, we’re excited to announce the launch of two new Interconnect Exchanges – Europe (London) and Asia (Singapore) – making private conne
* [What you Missed from Messaging at SIGNAL 2021](https://www.twilio.com/en-us/blog/products/what-you-missed-from-messaging-at-signal-2021.md): Learn about what Twilio introduced at SIGNAL 2021 for the next generation of messaging.
* [The National Association Of Guide Dog Users Chooses Twilio To Power Their Hotline, Track Down Illegal Denial Of Service Issues](https://www.twilio.com/en-us/blog/partners/spotlights/the-national-association-of-guide-dog-users-chooses-twilio-to-power-their-hotline-track-down-illegal-denial-of-service-issues-html.md): There’s a good reason guide dogs have “don’t pet me, I’m working” printed on their harnesses. They may be adorable, but they’re working dogs first and foremost. Guide dogs offer blind men and women tremendously valuable services from navigation, to security, to companionship. The National Association of Guide Dog Users, a division of the National Federation of the Blind, gives blind people the access, training and
* [What is a No-Reply Email? Key Reasons to Avoid Them | Twilio](https://www.twilio.com/en-us/blog/insights/why-you-should-not-use-noreplydomain-com-in-your-emails.md): Do not reply emails can make users frustrated and confused. Learn what a no-reply email is & best practices to improve email deliverability.
* [Interview with Salesmsg CEO Chris Brisson](https://www.twilio.com/en-us/blog/partners/spotlights/no-code-text-solution-with-salesmsg.md): Salesmsg has built a best-in-class, no-code texting solution for businesses looking to engage their customers at scale.
* [Introducing Voice for AI Assistants, now in Developer Preview](https://www.twilio.com/en-us/blog/products/launches/introducing-voice-ai-assistants-developer-preview.md): Explore Twilio's new Voice for AI Assistants in Developer Preview, enabling smart voice apps for seamless, human-like customer interactions
* [A New Era of Contact Center Software is Here: Twilio Flex Now Generally Available 🎉](https://www.twilio.com/en-us/blog/products/launches/flex-contact-center-platform-generally-available.md): A new era of contact center software has arrived. Get started free with the only contact center platform that’s Instantly deployable and programmable at every layer of the stack.
* [Puzzel WFM Integration Designed for Twilio Flex](https://www.twilio.com/en-us/blog/partners/integrations/flex-wfm-puzzel-integration.md): This blog post provides information regarding Puzzel’s WFM integration for Twilio Flex.
* [HotPads Uses Twilio to Reduce Fraud in Real Estate Transactions](https://www.twilio.com/en-us/blog/partners/spotlights/hotpads-uses-twilio-to-reduce-fraud-in-real-estate-transactions-html.md): HotPads is a map-based housing search engine. Apartments and houses are listed for rent and for sale, along with foreclosures, vacation rentals and hot
* [Twilio Sync – Public Beta Now Open](https://www.twilio.com/en-us/blog/products/launches/sync-public-beta-now-open-html.md): Synchronize web and mobile apps with a single authoritative state in the cloud. Simple math: pay for the time your endpoints are connected, with a dail
* [loveholidays uses Twilio Flex to Improve Agent Productivity by 20%](https://www.twilio.com/en-us/blog/partners/spotlights/loveholidays-uses-twilio-flex-improve-agent-productivity-20.md): 
* [5 Veterinary Digital Marketing Strategies](https://www.twilio.com/en-us/blog/insights/veterinary-digital-marketing-strategies.md): Learn the veterinary digital marketing strategies to get your practice to stand out from the pack and get the highest returns on your investments.
* [How to Write Fun Emails (Plus Funny Email Examples)](https://www.twilio.com/en-us/blog/insights/how-to-write-fun-emails-plus-examples.md): Use these tips and funny email examples to help you create fun or funny emails that align with your brand and resonate with your recipients.
* [Real-Time Conversation Intelligence for Enhanced Business Outcomes](https://www.twilio.com/en-us/blog/products/launches/conversation-intelligence.md): Supercharge your agents' performance with Twilio's real-time Conversation Intelligence. Transform interactions, reduce fraud, and boost compliance effortlessly. Start optimizing today!
* [SMS vs. WhatsApp: What’s best for your business | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/sms-vs-whatsapp-for-business.md): Discover if SMS or WhatsApp suits your business best. Learn about reliability, rich media, and audience engagement with tips for effective messaging.
* [Decoding AI: How To Gain A Competitive Edge through Continuous Learning](https://www.twilio.com/en-us/blog/insights/ai/decoding-ai-continuous-learning.md): Learn about our webinar series “Bridging the Gap: Integrating AI with Development in FSI” and see AI with Steve Monaghan, Executive Chairman of Human AI Pte Ltd.
* [20 email newsletter examples that don't suck in 2026](https://www.twilio.com/en-us/blog/insights/12-must-open-email-newsletter-examples-to-learn-from.md): Stop sending boring newsletters. These 20 email examples prove that newsletters can be engaging, valuable, and worth opening every single time.
* [What is a plain text email (and how to use it)? | Twilio](https://www.twilio.com/en-us/blog/insights/plain-text-email.md): While basic, there’s a time and place for plain text emails, even in marketing. Learn what it is, how it works, and best practices.
* [The Art of the Attendance: Why MWC is the Ultimate B2B Spectacle](https://www.twilio.com/en-us/blog/events/visit-twilio-at-mwc-2026.md): Twilio will be at Mobile World Congress (MWC) from March 2-5, 2026. Find us at Hall 5, Booth # 5C60
* [Disruption Triggers Defense - How Twilio Flex is Shaking Up the Contact Center Landscape](https://www.twilio.com/en-us/blog/insights/cloud-comms/twilio-flex-shaking-up-contact-center-landscape.md): With Flex, Twilio takes a platform approach to the contact center. Gain the flexibility to design, create and manage a contact center for your business.
* [How Twilio Startups and DigitalOcean work together to support founding teams](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startups-digital-ocean.md): Twilio Startups announces our partnership with DigitalOcean to provide in-depth support, content, and mentorship opportunities for the startup ecosystem.
* [Five Reasons Why You Might Want to Join Us for SIGNAL](https://www.twilio.com/en-us/blog/events/why-developers-attend-signal.md): 
* [Introducing Lookup Reassigned Number](https://www.twilio.com/en-us/blog/products/launches/introducing-lookup-reassigned-number.md): With Lookup Reassigned Number, businesses can harness mobile-based intelligence to determine if the same user who previously owned a phone number is still the owner.
* [From Sticky Notes To SMS: 7Shifts Organizes Employee Scheduling](https://www.twilio.com/en-us/blog/partners/spotlights/7shifts-organizes-employee-scheduling-via-sms-html.md): 7Shifts Organizes Employee Scheduling via SMS
* [Introducing Conversation Orchestrator: Connected Conversations with Conversation Orchestrator](https://www.twilio.com/en-us/blog/products/launches/conversation-orchestrator.md): 
* [Introducing Twilio Conversations: Now, every message becomes an invitation for a conversation](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-conversations.md): With Twilio Conversations, every business can use cross-channel conversations to build long-lasting customer relationships.
* [How to Use SMS Services for Customer Engagement](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-use-sms-services-customer-engagement.md): From appointment reminders to SMS marketing and beyond, SMS is a valuable tool for businesses. Learn how to use SMS services for customer engagement.
* [Announcing Twilio Event Streams Public Beta](https://www.twilio.com/en-us/blog/products/launches/twilio-event-streams-public-beta.md): Twilio Event Streams is a single integration point for all your Twilio data and now in public beta.
* [The Construction Company’s Guide to Email Marketing](https://www.twilio.com/en-us/blog/insights/construction-company-email-marketing.md): Learn the ins and outs of email marketing in this guide designed specifically for construction companies.
* [Phone Numbers in Central and South America: Argentina, Costa Rica, Chile, and more!](https://www.twilio.com/en-us/blog/products/launches/central-and-south-american-phone-numbers-html.md): Local phone numbers are critical for businesses looking to land and expand into new territories. Provisioning virtual numbers that are in the same mark
* [Get a Local Identity with Area Code Geomatch](https://www.twilio.com/en-us/blog/products/launches/get-a-local-identity-with-area-code-geomatch-html.md): Sends messages from phone numbers in the same area code as the recipient. Available for recipients in the US and Canada. Free public beta now open. The
* [40+ Content Marketing Best Practices in 2026](https://www.twilio.com/en-us/blog/insights/content-marketing-best-practices.md): Learn the must-know content marketing best practices in 2025 (plus a checklist) to maximize your time, efficiency, and output.
* [Parse API](https://www.twilio.com/en-us/blog/insights/parse-api-oh-what-you-can-do.md): Learn how the Parse API from SendGrid can streamline email parsing, improve communication, and increase efficiencies for your organization. Explore real-world examples and possibilities with this flexible tool.
* [Dovetail Software Makes Phone Calls From Their CRM with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/dovetail-software-makes-phone-calls-from-their-crm-with-twilio-html.md): Guest post by Kevin Miller Dovetail Software Can your CRM place a phone call? When new cases come in we have many ways of having our support team notif
* [WhatsApp Business Calling on Twilio Voice - Seamless Engagements](https://www.twilio.com/en-us/blog/products/launches/generally-available-whatsapp-business-calling-twilio-voice.md): Boost customer engagement on WhatsApp with Twilio Voice. Easily launch voice calls directly in-app. Enjoy fast onboarding and enterprise reliability.
* [Twilio Frontline – connecting sales and relationship managers to clients – is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-frontline-connecting-sales-and-relationship-managers-to-clients-is-now-generally-available.md): 
* [2026 guide to create ads that click to WhatsApp with Twilio](https://www.twilio.com/en-us/blog/products/2026-guide-to-create-ads-that-click-to-whatsapp-with-twilio.md): 
* [Get Started With Deliverability Insights](https://www.twilio.com/en-us/blog/insights/get-started-with-deliverability-insights.md): Optimize your inbox rate and boost engagement with customers with Deliverability Insights. Access your Twilio SendGrid account to get started!
* [Twilio in Stripe Projects - Integration Guide](https://www.twilio.com/en-us/blog/partners/integrations/provision-twilio-communications-channels-stripe-projects.md): Twilio is available as a communications provider in Stripe Projects. Create an account, connect billing, and get credentials without leaving the command line.
* [Building the next generation of journeys](https://www.twilio.com/en-us/blog/products/launches/building-the-next-generation-of-journeys.md): Twilio Engage’s redesigned Journeys architecture introduces event-triggered, real-time customer journeys that allow businesses to deliver highly personalized messages without tying up engineering resources, supporting use cases like shopping cart abandonment and financial service applications.
* [WhatsApp just changed how customers identify themselves. Here's what to do about it](https://www.twilio.com/en-us/blog/products/whatsapp-just-changed-how-customers-identify-themselves.md): Discover how WhatsApp's shift to Usernames impacts CRM. Adapt with Twilio's seamless integration to keep user data connected. Learn more now!
* [Fancy Hands Brings Personal Assistants to Everyone](https://www.twilio.com/en-us/blog/partners/spotlights/fancy-hands-brings-personal-assistants-to-everyone-html.md): Fancy Hands delivers personal assistants to everyone with Twilio.
* [Authy for Chrome App & Extension End of Life - Authy](https://www.twilio.com/en-us/blog/products/authy-chrome-app-extension-end-life.md): Authy & Chrome Back in 2014, Authy used the Chrome Apps framework to build and launch a multi-platform app that was not only easy to install, but also looked, felt and worked just as great as the Authy mobile app for smartphones and other digital devices. However, in January 2020, Google announced that they will be ending support of … Continue reading "Authy for Chrome App & Extension End of Life"
* [Inbound vs. Outbound Email](https://www.twilio.com/en-us/blog/insights/inbound-vs-outbound-emails.md): Inbound vs. outbound email marketing—what's the difference? Outbound helps you cast a wide net, while inbound reaches targeted audiences.
* [How to use AI in customer service | Twilio](https://www.twilio.com/en-us/blog/insights/ai/how-to-use-ai-in-customer-service.md): Learn how to use AI in customer service with Twilio.
* [From Idea to Index: How Twilio Voice and AI Helped Bring the Guinness Price Index to Life](https://www.twilio.com/en-us/blog/events/matt-cortland-guinness-price-index-signal-berlin-2026.md): Matt Cortland, the creator of the Guinness Price Index, talks about the project and the technology backing it. More at Twilio’s SIGNAL Berlin in June 2026.
* [Call avoidance: What is it and how do you prevent it?](https://www.twilio.com/en-us/blog/insights/cloud-comms/call-avoidance-guide.md): Call avoidance from your agents can cause a bad experience for customers trying to reach your call or contact center. Learn what it is and how to prevent it.
* [Empower Partners for AI: Twilio AI Certification](https://www.twilio.com/en-us/blog/partners/spotlights/empowering-partners-for-the-ai-era--twilio-ai-certification-prog.md): Twilio expands its AI Certification Program, empowering a growing network of partners to turn innovation into real customer outcomes.
* [Exchange Solutions Builds An IVR Platform For Personal Customer Support, Runs 660k Calls In 10 Days](https://www.twilio.com/en-us/blog/partners/spotlights/exchange-solutions-builds-an-ivr-platform-for-personal-customer-support-runs-660k-calls-in-10-days-html.md): Exchange Solutions Builds An IVR Platform For Personal Customer Support, Runs 660k Calls In 10 Days
* [Introducing IP ACL CIDR Block Support - SIP Interface and Elastic SIP Trunking](https://www.twilio.com/en-us/blog/products/launches/ip-acl-cidr-block.md): Customers can specify IP address range with network prefix (cidr_prefix_length) for both Elastic SIP Trunking and SIP Interfaces. Support in Console & API.
* [Twilio Conversations API now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-conversations-api-now-generally-available.md): 
* [Introducing SIP Registration](https://www.twilio.com/en-us/blog/products/launches/introducing-sip-registration-html.md): We’re excited to introduce a new way to use the Twilio Voice API – via SIP Registration. Now you can connect your SIP-enabled devices or softphon
* [Successful Messaging Tactics for ISVs](https://www.twilio.com/en-us/blog/insights/best-practices/successful-messaging-tactics-for-isvs.md): How to ensure that you, as an Independent Software Vendor (ISV), are able to manage compliance risks, and effectively reduce filtering and bad sending on your Twilio-powered platform.
* [Introducing Twilio Add-ons: Do more with less code](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-add-ons-html.md): Introducing Twilio Add-ons: Do more with less code
* [Announcing IP Messaging: APIs for Embedding Advanced Chat](https://www.twilio.com/en-us/blog/products/launches/announcing-ip-messaging-apis-for-embedded-chat-html.md): Announcing Twilio IP Messaging
* [Soft Bounces vs. Hard Bounces: Why Emails Bounce](https://www.twilio.com/en-us/blog/insights/email-bounce-management.md): What's the difference between soft bounces vs. hard bounces and what causes them to occur? Learn about email bounces and why they happen.
* [SIGNAL Singapore 2024: Fulfilling the promise of customer engagement AI through communications and contextual data](https://www.twilio.com/en-us/blog/events/signal-2024-singapore-recap.md): Twilio SIGNAL Singapore’s return gathered customers, partners, and leaders and experts to share ideas on cultivating deep customer connections.
* [Introducing Twilio Studio, the Fastest Way to Build With Twilio](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-studio-html.md): A visual drag-and-drop interface that allows cross-functional teams to accelerate the development of world-class customer engagement applications.
* [What Is a Suppression List?](https://www.twilio.com/en-us/blog/insights/what-is-a-suppression-list.md): Learn about email suppression lists, why they matter, and how you can use them most effectively in your email program.
* [2024 State of Customer Engagement Report highlights AI's game-changing role | Twilio](https://www.twilio.com/en-us/blog/insights/trends/2024-state-of-customer-engagement-highlights-AI.md): 5 key trends from our new 2024 State of Customer Engagement Report show how AI and trusted communications tools are shaping—and enhancing—customer engagement strategies across the globe.
* [Communication Trends](https://www.twilio.com/en-us/blog/insights/trends.md): Explore the latest trends shaping how businesses communicate—from consumer preferences to emerging channels, and more.
* [Twilio Elastic SIP Trunking Increases Momentum](https://www.twilio.com/en-us/blog/products/elastic-sip-trunking-increases-momentum.md): The Twilio Elastic SIP Trunking product line has been firing on all cylinders over the past year, realizing impressive gains across all key business metrics. The results validate our strategy, which is to build a disruptive SIP trunking service in the cloud that provides customers increased business agility, PSTN connectivity that is accessible all over the world, and significantly lower costs. Our expanding momentum has been recognized by respected third parties, including TMC, Eastern Management Group and Omdia. Most gratifying is the growing list of customers who have entrusted Twilio with their PSTN connectivity.
* [Hobnob Automates Away The Pain Of Event Invites With Help From The TwilioFund Program](https://www.twilio.com/en-us/blog/partners/spotlights/hobnob-twilio-fund-html.md): Hobnob Automates Away The Pain Of Event Invites With Help From The TwilioFund Program
* [Catching up with Voice Insights](https://www.twilio.com/en-us/blog/products/catching-up-with-voice-insights.md): 
* [Introducing Generative Custom Operators for Voice Intelligence](https://www.twilio.com/en-us/blog/products/launches/generative-custom-operators-voice-intelligence-public-beta.md): Generative Custom Operators for Twilio Voice Intelligence, which use natural language to derive insights from customer interactions with LLMs, are now in public beta.
* [3 Twilio Customers Make Robert Scoble's Top 25 Startups to Watch in 2010](https://www.twilio.com/en-us/blog/partners/spotlights/3-twilio-customers-make-robert-scobles-top-25-startups-to-watch-in-2010-html.md): Robert Scoble’s list of startups to watch for 2010. Two of the three we can talk about publicly, and the third is a secret for now (feel free to
* [Reflections from DEFCON 31 | InfoSec @Twilio](https://www.twilio.com/en-us/blog/events/reflections-from-defcon31.md): In this post, we will explore the highlights of Twilio’s presence at DEFCON31 and share our reflections from this experience.
* [Announcing General Availability of Twilio’s Programmable Voice Mobile SDKs 3.0](https://www.twilio.com/en-us/blog/products/launches/voice-sdk-3-0.md): Twilio Voice SDK 3.0 is now Generally Available – build engaging calling experiences into your Apps. Improved audio and efficiency, plus contextual calling
* [Gmail and Yahoo’s New Sender Requirements: A Closer Look](https://www.twilio.com/en-us/blog/insights/gmail-yahoo-sender-requirements.md): Learn about Gmail and Yahoo!'s new sender requirements and what you should do to become compliant and protect your sending.
* [Building For Millions: How RedBeacon Revamped Their Customer Contact Center In One Month](https://www.twilio.com/en-us/blog/partners/spotlights/building-for-millions-how-redbeacon-revamped-their-customer-contact-center-in-one-month-nt-html.md): RedBeacon Revamped Their Customer Contact Center With Twilio In One Month
* [#SIGNALConf Recap from @VogueAndCode](https://www.twilio.com/en-us/blog/events/signalconf-recap-vogueandcode.md): 
* [Understanding 2FA, the Authy App, and SMS - Authy](https://www.twilio.com/en-us/blog/products/understanding-2fa-the-authy-app-and-sms.md): Authy was recently contacted by Decryptionary, a cryptocurrency and blockchain dictionary, with concerns about security vulnerabilities of using SMS for two-factor authentication (2FA) and questions about how SMS is used in conjunction with the Authy 2FA apps. These are great questions. There has been an increase in phone porting attacks (sometimes known as SIM swapping). … Continue reading "Understanding 2FA, the Authy App, and SMS"
* [How a Load Test Saved a Florida County Election Call Center in Four Lines of Code](https://www.twilio.com/en-us/blog/partners/spotlights/how-a-load-test-saved-a-florida-county-election-call-center-in-4-lines-of-code-nt-html.md): How A Load Test Saved A Florida County Election Call Center In 4-lines of Code
* [Reduce Your Bill With Origin-Based Pricing](https://www.twilio.com/en-us/blog/products/launches/reduce-bill-with-origin-based-pricing-html.md): Have you built a Contact Center, Click-to-Dial, or Voice Notification solution using Outbound Voice or Elastic SIP Trunking with calls localized in Eur
* [What Are Email APIs & How Do They Work?](https://www.twilio.com/en-us/blog/insights/what-is-an-email-api.md): Using an Email API can help connect an app or service to an email service provider without the heavy developmental lift. Learn more about email APIs.
* [How Email Delivery Works | Twilio](https://www.twilio.com/en-us/blog/insights/how-email-delivery-works.md): Learn about the lifecycle of an email and the key checkpoints that can significantly impact its delivery.
* [Unlocking super agents with the power of data & AI | Twilio](https://www.twilio.com/en-us/blog/insights/ai/super-agents-data-ai.md): AI is making waves in the customer service industry. Learn how you can leverage data and AI to turn your agents into super agents.
* [7 Email List Management Tips | Twilio](https://www.twilio.com/en-us/blog/insights/email-list-management-best-practices.md): Get the email list management best practices that will help you perform, prove ROI, and impress your boss. Read our five-minute guide to get a leg up.
* [A New Platform Chapter — And Why Partners Are at the Center of It](https://www.twilio.com/en-us/blog/partners/partners-platform-signal-2026.md): Twilio just launched Twilio Conversations — a unified platform for AI-era customer engagement. Here's what it means for partners, and why the ecosystem is at the center of everything that comes next.
* [Authy vs. Google Authenticator - Authy](https://www.twilio.com/en-us/blog/products/authy-vs-google-authenticator.md): With every breach, every hack, every lost or stolen phone, online users have a similar thought: “I hope my private data didn’t just leak into the vast and very dark internet.” There’s a good reason to fear: once your personal data is out there, it’s out there for good. That’s why online security is a … Continue reading "Authy vs. Google Authenticator"
* [Announcing the Assets Plugin for the Twilio CLI](https://www.twilio.com/en-us/blog/products/launches/assets-plugin-twilio-cli.md): 
* [Voice calling is now available in Twilio Frontline](https://www.twilio.com/en-us/blog/products/launches/voice-calling-is-now-available-in-twilio-frontline.md): Voice calling in Twilio Frontline is now in Public Beta. Enable and access voice capabilities with your Frontline application on iOS or Android.
* [Introducing the Twilio Dev Phone](https://www.twilio.com/en-us/blog/products/launches/introducing-the-dev-phone.md): Try the Twilio Dev Phone, which lets you send and receive calls and SMS straight from your local development environment.
* [How Twilio and Databricks CustomerLake help businesses activate customer insights through trusted communications channels | Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/from-customer-intelligence-to-customer-engagement.md): How Twilio and Databricks CustomerLake help businesses activate customer insights through trusted communications channels | Twilio
* [AI-Powered Compliance Toolkit for SMS Regulations](https://www.twilio.com/en-us/blog/products/launches/introducing-compliance-toolkit.md): Discover how Twilio's Compliance Toolkit helps you mitigate your compliance exposure by using AI and machine learning to proactively detect regulatory violations and prevent their transmission.
* [Verify Number Deliverability with Twilio Lookup Line Status Public Beta](https://www.twilio.com/en-us/blog/products/launches/lookup-line-status-public-beta.md): Optimize SMS campaigns with Twilio's Lookup Line Status, now Public Beta. Maximize deliverability, reduce bounce rates, and safeguard your budget with authoritative data.
* [What Is Text-to-Speech (TTS)?](https://www.twilio.com/en-us/blog/insights/ai/what-is-text-to-speech.md): Text-to-speech (TTS) technology reads digital text aloud. Find out how assistive text-to-speech devices can benefit your business environment.
* [Introducing <Pay>: PCI Compliant over the phone payments](https://www.twilio.com/en-us/blog/products/launches/introducing-pay-pci-compliant-over-the-phone-payments.md): Take credit cards in voice calls with Twilio <Pay> and PCI-compliant Programmable Voice. With easy code, take payment and improve your customer experience.
* [2019 Holiday Email Metrics](https://www.twilio.com/en-us/blog/insights/trends/2019-holiday-email-analytics.md): 2019 Holiday Email Analytics based on billions of emails
* [Authy trust-chain for added devices](https://www.twilio.com/en-us/blog/products/twilio-blog-authy-trust-chain-for-added-devices.md): 
* [TwilioFund Backed Sonar Is Named Facebook Platform Partner, Looks To Future of Messaging Bots](https://www.twilio.com/en-us/blog/partners/spotlights/sonar-messaging-facebook-twilio-html.md): Sonar Named Facebook Platform Partner, Uses Twilio To Power Messaging
* [Holiday email marketing best practices for 2026 (and beyond)](https://www.twilio.com/en-us/blog/insights/planning-ahead-for-your-holiday-email-sending.md): Plan your 2026 holiday email campaigns with best practices for list hygiene, sending volume, testing, subject lines, and post-season churn.
* [How New Authentication Systems Can be the Key to a Password-Less Future](https://www.twilio.com/en-us/blog/insights/trends/new-authentication-systems-key-password-less-future.md): 
* [21 Types of Emails Explained (With Tips & Examples)](https://www.twilio.com/en-us/blog/insights/5-email-types-explained-with-examples.md): Learn different types of emails and tips and examples for sending. Find out about product, privacy, event, educational, & promotional emails.
* [Introducing Twilio’s Messaging Features for Marketing & Engagement](https://www.twilio.com/en-us/blog/products/messaging-for-marketing.md): Learn about Twilio's messaging features for marketing and engagement.
* [Customer Intelligence for Advertisers Twilio](https://www.twilio.com/en-us/blog/products/launches/customer-intelligence-for-advertisers.md): Unlock better ad performance with smarter data. Discover how Segment CDP boosts targeting, attribution, and ROI across every channel.
* [Intelligent Alerts | Messaging Insights](https://www.twilio.com/en-us/blog/products/launches/intelligent-alerts.md): Intelligent Alerts is now Generally Available within Twilio's Messaging Insights. Real-time traffic monitoring and troubleshooting.
* [PM & EM: Rules of Engagement](https://www.twilio.com/en-us/blog/archive/2021/product-manager-engineering-manager-rules-of-engagement.md): A guiding framework for how EMs + PMs should partner together.
* [Twilio & Digitrad Present at PariSoma](https://www.twilio.com/en-us/blog/events/twilio-digitrad-present-at-parisoma-html.md): Last night we headed into SOMA to present Twilio to the French American Chamber of Commerce and telecommunications enthusiasts from around the Bay Area
* [As Rent In Shoreditch Skyrockets, Hoxton Mix Gives Startups Virtual Offices using Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/as-rent-in-shoreditch-skyrockets-hoxton-mix-gives-startups-virtual-offices-using-twilio-html.md): As Rent In Shoreditch Skyrockets, Hoxton Mix Gives Startups Virtual Offices using Twilio
* [How Interactive Emails Boost Engagement](https://www.twilio.com/en-us/blog/insights/how-to-add-interactive-elements-to-your-emails.md): Learn how to make interactive emails by implementing interactive elements, like swapping images or changing colors on hover, into your email campaign with these 5 examples.
* [Twilio Participates in First Successful Test of RCD Using STIR/SHAKEN Protocol](https://www.twilio.com/en-us/blog/products/successful-rcd-test-stir-shaken.md): Twilio and key telecommunications players tested the first call with caller ID and Rich Call Data using the STIR/SHAKEN framework and protocols.
* [Evolving Our Trusted Bounty Program: Twilio Adds Safe Harbor to Bug Bounty](https://www.twilio.com/en-us/blog/company/news/evolving-trusted-bounty-program-twilio-adds-safe-harbor-bug-bounty.md): Learn about Twilio's bug bounty program that now includes Safe Harbor vulnerabilities as defects.
* [One HTTP Request From Stardom: How Alan Shreve Built ngrok Using Go](https://www.twilio.com/en-us/blog/partners/spotlights/how-alan-shreve-built-ngrok-with-go-html.md): One HTTP Request From Stardom: How Alan Shreve Built ngrok
* [Glance Cobrowse with 1-Click Connect™ Integration Designed for Twilio Flex](https://www.twilio.com/en-us/blog/partners/integrations/glance-cobrowse-1click-connect-flex.md): Twilio Flex is partnering with Glance to provide customers with a validated integration for Cobrowse with 1-Click Connect™
* [Integrated Marketing Campaigns Guide | Twilio](https://www.twilio.com/en-us/blog/insights/integrated-marketing-campaigns.md): Learn everything you need to know about an integrated marketing campaign: what it is, how to create it, and how to maximize results.
* [How to use generative AI to write SMS copy in seconds | Twilio](https://www.twilio.com/en-us/blog/insights/ai/use-generative-ai-to-write-sms-copy.md): Discover the power of generative AI for SMS marketing campaigns, including how to write AI prompts that create personalized messages to customers.
* [Sole Proprietor API and Console Experience for 10DLC Registration is Now Live](https://www.twilio.com/en-us/blog/products/launches/sole-proprietor-api-and-console-experience-for-10dlc-registration.md): Introducing Twilio’s latest Sole Proprietor registration process for A2P 10DLC, meant for hobbyists and businesses without Tax IDs (EIN).
* [DigitalOcean Communicates Clearly With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/digitalocean-communicates-clearly-with-twilio-sms-nt-html.md): The following is a guest post by DigitalOcean At DigitalOcean, we communicate with our customers and staff in numerous ways. One of the most important
* [8 ways Twilio’s infrastructure ensures reliability | Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/twilio-infrastructure-reliability.md): Discover how Twilio's robust infrastructure ensures global reliability for its customers. Learn the secrets to secure, real-time customer interactions.
* [Announcing General Availability of Verify WhatsApp](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-whatsapp-general-availability.md): Twilio Verify WhatsApp is now Generally Available to secure onboarding and verifications with the Verify API
* [Introducing Elastic SIP Trunking](https://www.twilio.com/en-us/blog/products/launches/introducing-elastic-sip-trunking-nt-html.md): Introducing Elastic SIP Trunking by Twilio
* [Introducing the Redesigned Twilio Status Page](https://www.twilio.com/en-us/blog/products/launches/introducing-redesigned-twilio-status-page.md): Introducing Twilio's new Status Page with increased visibility into Twilio and carrier operations. See the incident updates needed for your business comms.
* [Reshaping the Contact Center for a New Era of Customer Interactions](https://www.twilio.com/en-us/blog/partners/spotlights/reshaping-the-contact-center-for-a-new-era-of-customer-interactions-html.md): Reshaping the Contact Center for a New Era of Customer Interactions: Hulu and Home Depot Examples
* [Introducing the 2026 Twilio Partner Advisory Board](https://www.twilio.com/en-us/blog/partners/2026-twilio-partner-advisory-board.md): Twilio launches its Partner Advisory Board to shape product strategy with top SI and tech partners across global markets in 2026.
* [Contextualizing data on the client-side: Putting marketers in the driver’s seat](https://www.twilio.com/en-us/blog/products/launches/auto-instrumentation.md): Examining Twilio’s technology that gives marketers autonomy over the data collected, no longer requiring engineering resources.
* [Introducing the New Twilio Console](https://www.twilio.com/en-us/blog/products/launches/introducing-the-new-twilio-console-html.md): Today, we are excited to announce beta access to the Twilio Console, an all-new account portal. The Console is a complete visual and functional update
* [Coronavirus FAQ Chatbot Template Now Available to Health Organizations](https://www.twilio.com/en-us/blog/products/launches/coronavirus-faq-chatbot-template-now-available-health-organizations.md): To make adopting AI-powered chatbots faster and easier, Twilio has created a chatbot template based on the World Health Organization's COVID-19 FAQ.
* [Voice Commerce: What It Is, How It Works & Benefits (2026)](https://www.twilio.com/en-us/blog/insights/best-practices/what-is-voice-commerce.md): Voice commerce allows customers to make purchases through voice commands and is quickly growing in popularity. Learn more about v-commerce with Twilio.
* [Announcing the Twilio CLI, now in Beta: Install it today!](https://www.twilio.com/en-us/blog/products/launches/announcing-beta-twilio-cli.md): Twilio now has a CLI. Quickly provision numbers, set up webhooks, and build your communications application without leaving your terminal.
* [Gym Email Marketing Tips for Better Results | Twilio](https://www.twilio.com/en-us/blog/insights/gym-email-marketing.md): Use these gym email marketings tips to strengthen your results and get more customers trying (and sticking with) your gym.
* [4 Ways Twilio’s Product Releases will Advance Nonprofit Tech](https://www.twilio.com/en-us/blog/products/4-ways-twilio-product-releases-will-advance-nonprofit-tech.md): 4 ways product launches at Twilio SIGNAL could shift the nonprofit tech landscape: secure donations, nonprofit contact center and helpline, better chatbots
* [2024 Guide: What Is an Allowlist? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-allowlist.md): Allowlists guarantee that the email you want is sent to your primary inbox. Learn what an allowlist is, why you should care, and best practices.
* [12 Tried-and-True Email List Sign-Up Forms and Tips](https://www.twilio.com/en-us/blog/insights/email-list-signup-forms.md): Build a valuable mailing list by experimenting with 12 email list sign-up forms & tips. See how brands gain subscribers with these methods.
* [Introducing Dual Channel Recording](https://www.twilio.com/en-us/blog/products/introducing-dual-channel-recording-html.md): Introducing Dual Channel Recording
* [Twilio SIGNAL 2022 - EMEA Session Highlights](https://www.twilio.com/en-us/blog/events/twilio-signal-2022-emea-highlights.md): Twilio customer session at Signal.
* [The 9 Events of Email | Twilio](https://www.twilio.com/en-us/blog/insights/the-nine-events-of-email.md): As emails are sent & recipients interact with them, events are triggered within SendGrid. The Event Webhook sends these 9 events to your app as they happen.
* [Mobile Identity Intelligence for trusted communications with Twilio Lookup](https://www.twilio.com/en-us/blog/products/mobile-identity-intelligence-for-trusted-communications-with-twilio-lookup.md): x
* [An Insider’s Guide to San Francisco: What to See, Do, Eat, and Drink at #SIGNALConf](https://www.twilio.com/en-us/blog/events/an-insiders-guide-to-san-francisco-what-to-see-do-eat-and-drink-at-signalconf.md): 
* [Empowering voters with new and evolving digital communication strategies](https://www.twilio.com/en-us/blog/insights/trends/empowering-voters-digital-communication-strategies.md): Digital communications can be a critical part of voter empowerment and get-out-the-vote efforts. During U.S. midterm election week in 2018, inbound message volume spiked 2000%. Learn more.
* [How to Reply to an Email](https://www.twilio.com/en-us/blog/insights/6-tips-for-responding-to-your-email-recipients.md): Learn how to reply to an email like a pro with expert tips. Boost your response time and email etiquette with better communication.
* [Twilio’s Latest: Smarter Data, Faster Insights & More](https://www.twilio.com/en-us/blog/products/launches/trust-access-data-tools-1.md): Discover Twilio’s newest data features and tools: automate workflows, improve data reliability, and boost engagement across every channel.
* [Announcing General Availability of Twilio Functions Invocation](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-functions-invocations.md): Announcing the move to General Availability for Twilio Function invocations, what that means, and how you can use functions.
* [Partners & Ecosystem](https://www.twilio.com/en-us/blog/partners.md): See how Twilio partners and platform integrations are powering innovation. Explore success stories and new collaborations.
* [6 Best Mailchimp Alternatives to Consider for 2025](https://www.twilio.com/en-us/blog/insights/best-mailchimp-alternatives.md): Learn about the best Mailchimp alternatives and what to consider when choosing your email marketing platform.
* [Centrifuge](https://www.twilio.com/en-us/blog/archive/2018/introducing-centrifuge.md): Discover Centrifuge—a system designed for high-performance, exact data delivery. Learn how it handles massive event volumes, ensuring no data loss. Join Segment's innovation.
* [VoiceBase Unlocks “Big Voice” To Deliver A Better Customer Experience](https://www.twilio.com/en-us/blog/partners/spotlights/voicebase-unlocks-big-voice-to-deliver-a-better-customer-experience-html.md): Voicebase Unlocks "Big Voice" To Deliver A Better Customer Experience
* [How to handle mailbox full blocks](https://www.twilio.com/en-us/blog/insights/handling-mailbox-full-blocks.md): Stop ignoring recurring blocks. Learn how to handle mailbox full responses to improve deliverability, prevent spam traps, and boost your sender reputation.
* [Twilio™ Verification SDK: Android app SMS permissions & phone verification has never been easier](https://www.twilio.com/en-us/blog/products/launches/twilio-verification-sdk-android-app-sms-permissions-phone-verification-has-never-been-easier-html.md): We’re excited to announce the new Twilio Verification SDK for Android. This SDK lets developers get the most from a new Google API that simplifies SMS
* [IP Reputation vs. Domain Reputation: Guide for Email Senders](https://www.twilio.com/en-us/blog/insights/email-reputation-101-ip-reputation-vs-domain-reputation.md): Learn the difference between IP reputation and domain reputation, and how each affects your overall email reputation.
* [Communicate With Confidence: Introducing The Twilio Messaging Quality Dashboard](https://www.twilio.com/en-us/blog/products/launches/introducing-the-twilio-messaging-quality-dashboard-nt-html.md): Communicate With Confidence: Introducing The Twilio Messaging Quality Dashboard
* [Getting to Know the 4 Magic Letters of Compliance: GDPR](https://www.twilio.com/en-us/blog/insights/compliance/4-letters-of-compliance-gdpr-html.md): What is GDPR? What’s the intent of GDPR? Does GDPR apply to you or your business? What happens if you don’t comply? Read this blog to find out.
* [Why Nonprofits Attend #SIGNALConf](https://www.twilio.com/en-us/blog/events/why-nonprofits-attend-twilio-signal-conference.md): "Attending SIGNAL at a very early stage in our product development gave me specific knowledge, broader context and personal contacts that likely sped up development by months."
* [New from Twilio: manage your users and accounts using Organizations](https://www.twilio.com/en-us/blog/products/launches/organizations-generally-available.md): Organizations from Twilio is now generally available. Manage your users and accounts in one place.
* [Introducing Verify Push beta](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-push-beta.md): Verify users in-app with a secure, lightweight Push Authentication SDK
* [Twilio Segment’s latest investments in AdTech](https://www.twilio.com/en-us/blog/insights/trends/investments-in-adtech.md): Twilio Segment is excited to announce our latest investments in AdTech including new support for Twilio AI and integrations with Meta, Google, Amazon, and LinkedIn.
* [IP Pools: All You Need to Know](https://www.twilio.com/en-us/blog/insights/ip-pools-all-you-need-to-know.md): Wondering if you should use IP pools? Learn about IP pools, what they are, why email senders use them, and a couple different use cases.
* [First Email Automation with Free Plan](https://www.twilio.com/en-us/blog/insights/how-to-build-your-first-email-automation-with-marketing-campaigns-free-plan.md): Grow your email list by learning how to set up an initial welcome email automation in SendGrid's Marketing Campaigns using a signup form.
* [Top 6 use cases for AI in contact centers](https://www.twilio.com/en-us/blog/insights/ai/contact-center-ai.md): AI is transforming how contact centers operate, from virtual agents to quality assurance. Discover the top six use cases for contact center AI solutions.
* [Tim O’Reilly and Mitch Kapor Keynote Recap: Building For Good](https://www.twilio.com/en-us/blog/events/twiliocon-keynot-recap-tim-oreilly-and-mitch-kapor-html.md): TwilioCon Keynot Recap: Tim O'Reilly and Mitch Kapor
* [Twilio Named a Leader for the Fifth Time in IDC Marketscape for CPaaS! | Twilio](https://www.twilio.com/en-us/blog/insights/trends/twilio-named-CPaaS-leader-fifth-time-IDC-marketscape.md): For the fifth time, Twilio has been recognized as a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment report.
* [E-commerce Email Marketing Guide | Twilio](https://www.twilio.com/en-us/blog/insights/ecommerce-email-marketing-types.md): We walk you through the emails you’ll need to know as an e-commerce email marketing expert—with real-life examples for good measure.
* [How to Migrate From Mailgun to SendGrid](https://www.twilio.com/en-us/blog/insights/how-to-migrate-from-mailgun-to-sendgrid.md): All the information you need to move your email program from Mailgun to SendGrid.
* [The Power of the Grey Bubble: Why Apple Messages for Business is a game changer](https://www.twilio.com/en-us/blog/products/launches/the-power-of-the-grey-bubble--why-apple-messages-for-business-is.md): 
* [3 Things We Learned at Transform London](https://www.twilio.com/en-us/blog/events/transform-london-recap-2024.md): Discover the key takeaways from Transform London 2024. Learn how AI advancements, ethical chatbot usage, and data quality management can redefine customer engagement.
* [Twilio’s 2025 Heightened Awareness Period](https://www.twilio.com/en-us/blog/products/twilio-s-2025-heightened-awareness-period--ensuring-reliable-mes.md): Twilio’s 2025 Heightened Awareness Period
* [Financial services marketing: strategies, tips, and examples](https://www.twilio.com/en-us/blog/insights/financial-services-marketing.md): Financial services is a highly regulated industry. Learn about financial services marketing strategies that drive business growth.
* [Boost Your Deliverability with Dark Mode Emails](https://www.twilio.com/en-us/blog/insights/dark-mode-for-email-deliverability.md): Dark Mode is taking the digital world by storm, appearing on every app, browser, device, and now inbox. Learn how to use it to improve your deliverability.
* [Twilio API Now Available Through Windows Azure Mobile Services Platform](https://www.twilio.com/en-us/blog/partners/integrations/twilio-api-now-available-through-windows-azure-mobile-services-patform-html.md): The Twilio API is available through Windows Azure Mobile Services Platform
* [10 Tips for Designing and Developing Emails](https://www.twilio.com/en-us/blog/insights/10-tips-for-designing-and-developing-html-emails.md): HTML email design is considered particularly tricky. Use these coding tips to help guide your email design and development.
* [Zapier Makes Apps Work for You, Opens Developer Platform](https://www.twilio.com/en-us/blog/partners/integrations/zapier-makes-apps-work-for-you-opens-developer-platform-html.md): Zapier has launched new twilio integration and a brand new developer platform
* [Hacking For Good: IDEO.org Cleans Up Kumasi With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/hacking-for-good-ideo-cleans-up-kumasi-with-twilio-html.md): IDEO cleans up Kumasi with the help of the Twilio API
* [Twilio Client SDKs now supports Safari](https://www.twilio.com/en-us/blog/products/launches/twilio-client-sdks-supports-safari-html.md): The latest version of the Twilio Client JavaScript SDK also includes support for Safari
* [Twilio.org announces new app library for social impact at SIGNAL](https://www.twilio.com/en-us/blog/products/launches/announcing-code-exchange-for-good.md): 
* [More Accurate Call Transcriptions Available Now](https://www.twilio.com/en-us/blog/products/launches/more-accurate-call-transcriptions-available-now-html.md): Learn how to set up Twilio dual-channel recordings with marketplace Add-on transcriptions for greater accuracy.
* [New Data Graph Visual Builder by Twilio Segment](https://www.twilio.com/en-us/blog/products/launches/meet-the-new-data-graph-visual-builder-model.md): Unlock your warehouse data with Twilio Segment's new no-code Data Graph Visual Builder. Empower more teams, accelerate campaigns, and improve data governance today!
* [Best Email Layouts for Your Campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/email-layout-design.md): Learn about email design layouts and how to choose the right one for all your email campaigns.
* [11 best email marketing service providers in 2026](https://www.twilio.com/en-us/blog/insights/best-email-software-providers.md): There are plenty of email marketing platforms out there. Discover the top 11 email marketing service providers and how to choose the best email service.
* [Infrastructure for the agentic era: Everything we launched at SIGNAL 2026](https://www.twilio.com/en-us/blog/products/signal-2026-product-announcements.md): At SIGNAL 2026, we launched a new generation of Twilio platform building blocks—Conversation Memory, Conversation Orchestrator, and Conversation Intelligence—to turn fragmented interactions into continuous conversations for every human and AI agent and team.
* [MMS on Toll-Free Numbers is Generally Available](https://www.twilio.com/en-us/blog/products/launches/mms-on-toll-free-numbers-is-generally-available.md): 
* [Phone Number Compliance is Simpler with our V2 Regulatory Compliance APIs](https://www.twilio.com/en-us/blog/products/launches/announcing-v2-regulatory-compliance-apis.md): Twilio is migrating to the Beta V2 Regulatory Compliance APIs to help provision phone numbers in regulated countries. Summary of the change and impacts.
* [Android App Hushed Offers Temporary Numbers in Over 40 Countries](https://www.twilio.com/en-us/blog/partners/spotlights/android-app-hushed-offers-temporary-numbers-in-over-40-countries-html.md): Android App Hushed Offers Temporary Numbers in Over 40 Countries with Twilio Client Android SDK
* [Verified SMS in Partnership with Google Helps Promote Trust in Messaging](https://www.twilio.com/en-us/blog/products/launches/verified-sms-helps-promote-trust.md): We're thrilled to be among the first providers partnering with Google for Verified SMS, bringing branded profiles and message verification to consumers using the Messages app on Android. Verified SMS empowers consumers to make informed decisions about the business communications they receive. It also enables businesses to deepen relationships with their consumers and boost engagement and conversions for their messaging campaigns.
* [Give Your Video Application an Instant Makeover with the New Virtual Background Library](https://www.twilio.com/en-us/blog/products/launches/introducing-virtual-backgrounds-browser-based-video-applications.md): Learn how to add virtual backgrounds to your Twilio Programmable Video applications.
* [Personalize & Retain Customers with Twilio Segment & Snowflake](https://www.twilio.com/en-us/blog/partners/spotlights/achieve-personalization-and-customer-retention-with-segment-and-snowflake.md): Discover how Twilio Segment and Snowflake drive personalized marketing, automate customer scoring, and ensure compliance to boost ROI and customer insights.
* [Twilio Verify’s Automatic SMS Fraud Detection is now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/announcing-automatic-sms-fraud-detection-public-beta.md): We’re excited to announce Verify Automatic SMS Fraud Detection, now in Public Beta, to mitigate SMS traffic pumping fraud and Artificially Inflated Traffic
* [New Authy API Features for PSD2-compliant authentication](https://www.twilio.com/en-us/blog/products/launches/authy-psd2-compliant-authentication.md): We’ve updated both the Authy API and our free Authy app to help you meet all the requirements of Strong Customer Authentication (SCA) and be PSD2-compliant.
* [TWILIO STUDY: Presidential Campaigns Are Not Hitting Their Mark With Their Email Outreach](https://www.twilio.com/en-us/blog/insights/trends/twilio-study-presidential-campaigns-are-not-hitting-their-mark-their-email-outreach.md): Twilio studied the email practices of presidential campaigns in the summer of 2019 to learn how they use email to engage voters, raise donations and if their emails were sent using industry best communication practices.
* [Next Generation Node Helper Library Release](https://www.twilio.com/en-us/blog/products/launches/next-generation-node-helper-library-release-html.md): Today, we are excited to announce the general availability of our next-generation Node helper library. The approach The Node library offers new funct
* [CarGurus Dials In Customer Success With Twilio Click-to-Call](https://www.twilio.com/en-us/blog/partners/spotlights/cargurus-dials-in-customer-success-with-twilio-click-to-call-nt-html.md): CarGurus Dials In Customer Success With Twilio's Click-to-Call
* [Building Reliable Knowledge Sources for Your AI Assistant](https://www.twilio.com/en-us/blog/products/knowledge-twilio-ai-assistants.md): Learn how to build and maintain reliable knowledge sources for Twilio AI Assistants, a customer-aware autonomous agent platform.
* [Introducing Timezone Selection in the Account Portal](https://www.twilio.com/en-us/blog/products/launches/introducing-timezone-selection-in-the-account-portal-nt-html.md): Timezone Selection In The Twilio Account Portal
* [Next Generation Python Helper Library Release](https://www.twilio.com/en-us/blog/products/launches/next-generation-python-helper-library-release-html.md): Today, we are excited to announce the general availability of our next-generation Python helper library. The approach The Python library offers new fun
* [#SIGNALConf Day 2 Recap](https://www.twilio.com/en-us/blog/events/signalconf-day-2-recap.md): 
* [Building a SendGrid Subscription Widget](https://www.twilio.com/en-us/blog/insights/building-a-sendgrid-subscription-widget.md): Email address collection is an essential part of the marketing funnel and businesses should do everything they can to make this a seamless experience for their users. For that reason, we created SG Widget to give website administrators a simple widget to collect emails on their domain.
* [Twilio Introduces Payment Via PayPal](https://www.twilio.com/en-us/blog/products/launches/twilio-introduces-payment-via-paypal-nt-html.md): Twilio Introduces Payment Via PayPal
* [AvidTrack Ditches Roadblocks, Scales Fast With Twilio To Simplify Call Tracking](https://www.twilio.com/en-us/blog/partners/spotlights/avidtrack-scales-call-tracking-with-twilio-html.md): AvidTrack Scales Call Tracking With Twilio
* [Changing Security Tool Requirements in the New DevSecOps World](https://www.twilio.com/en-us/blog/insights/changing-security-tool-requirements-in-the-new-devsecops-world.md): 
* [Perfecting Your Email Preview Text](https://www.twilio.com/en-us/blog/insights/perfecting-your-email-preview-text.md): Learn everything you need to know about email preview text, how to add preview text to your emails, and best practice tips.
* [SIGNAL 2023: Twilio's Latest Announcements for Developers](https://www.twilio.com/en-us/blog/events/signal-23-developer-announcements.md): Learn how Twilio’s CustomerAI and Segment technology is merging LLMs with solid, compliant data to create even better customer experiences.
* [Email Subject Lines: 63+ Best Practices & Examples](https://www.twilio.com/en-us/blog/insights/29-best-email-subject-lines.md): Understand why some email subject lines stand out. Learn how to improve open rates with these email subject line best practices & examples.
* [Now You Can Add Programmable Voice Participants to Video Group Rooms](https://www.twilio.com/en-us/blog/products/launches/now-you-can-add-programmable-voice-participants-video-group-rooms.md): 
* [Value Proposition Statements Guide | Twilio](https://www.twilio.com/en-us/blog/insights/value-proposition-statements.md): What’s a value proposition statement, and how can you write a good one? Here’s a quick beginner’s guide, complete with templates, examples, and expert tips.
* [Introducing Twilio Application Connect for Programmable Voice](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-application-connect-programmable-voice.md): Learn about Twilio Application Connect, which allows you to send calls from your Voice applications to yours or other customers' Voice applications.
* [Flex Conversations](https://www.twilio.com/en-us/blog/products/flex-conversations-public-beta.md): Get started with the new Flex Conversations platform for asynchronous channels in the contact center. See what’s new and learn about this new architecture with hands-on real-world examples.
* [Announcing Quick Deploy, Now in Beta: Launch Twilio Apps Without Code](https://www.twilio.com/en-us/blog/products/launches/announcing-quick-deploy.md): Instantly launch sample Twilio apps without code with Quick Deploy, now in Beta. Supported apps include SMS, Voice, Video, Email, Verify and more.
* [Announcing Single Party Call Recordings](https://www.twilio.com/en-us/blog/products/launches/announcing-single-party-call-recordings.md): Twilio Programmable Voice now supports single party recordings to allow you to record only one side of a call.
* [Twilio Segment Joins MACH Alliance](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-segment-joins-mach-alliance.md): Discover how Twilio Segment's CDP and Mixpanel's analytics boost customer journey insights. Join us to drive personalized engagement and seamless integrations.
* [SpareFoot Scales For Success With NewVoiceMedia and Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/sparefoot-scales-for-success-with-newvoicemedia-and-twilio-html.md): SpareFoot Sales For Success With NewVoiceMedia and Twilio
* [RCS is now generally available with Twilio | Twilio](https://www.twilio.com/en-us/blog/products/launches/rcs-generally-available.md): RCS is generally available with Twilio. Engage customers with rich content on a branded channel with zero code changes to your current messaging solution.
* [How to Send an Email Using SMS](https://www.twilio.com/en-us/blog/insights/how-to-send-an-email-using-sms.md): Email doesn't exist solely online. In this tutorial, we’re going to coach you through how to send an email using Twilio SMS in PHP with Twilio SendGrid.
* [Twilio Verify Push - Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/announcing-verify-push-generally-available.md): Verify Push, now in Public Beta enables companies to verify users by adding a low-friction, secure, cost-effective, second factor into your applications
* [Can You See Me Now? Verizon Joins T-Mobile to Put Your Brand Front and Center](https://www.twilio.com/en-us/blog/products/launches/enhanced-branded-calling-public-beta.md): Transform calls with Twilio's Enhanced Branded Calling, now in public beta. Increase engagement and ROI with trust. Download the playbook and learn more!
* [FrontRush Doubles SMS Traffic Enabling Two Way SMS](https://www.twilio.com/en-us/blog/partners/spotlights/frontrush-doubles-sms-traffic-enabling-two-way-sms-html.md): College sports are magical. When you’re outside the stadium, you’re yourself. When you’re inside the stadium, you’re transformed into a hooting, holler
* [The Cost-Effective Way to Test BIMI](https://www.twilio.com/en-us/blog/insights/cost-effective-way-to-test-bimi.md): A Verified Mark Certificate is often a roadblock to implement BIMI, but it doesn’t have to be. Learn how to avoid VMC roadblocks here.
* [How to build and deploy Conversational AI (the right way)](https://www.twilio.com/en-us/blog/insights/how-to-deploy-conversational-ai.md): Most conversational AI deployments don't fail in build. They fail in production. Here's how to build and deploy it the right way, step by step.
* [Responding To Incidents Intelligently: PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS](https://www.twilio.com/en-us/blog/partners/spotlights/pagerduty-launches-new-notification-flow-powered-by-twilio-voice-sms-nt-html.md): PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS
* [Announcing General Availability of Authy Desktop for Linux - Authy](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-authy-desktop-linux.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [What Is Interactive Live Streaming?](https://www.twilio.com/en-us/blog/insights/cloud-comms/what-is-interactive-live-streaming.md): Learn everything about interactive live streaming and see how you can get started with Twilio today.
* [Call Redirection via the Twilio REST API](https://www.twilio.com/en-us/blog/products/launches/call-queueing-putting-callers-on-hold-calll-redirect-new-url-new-feature-html.md): Twilio is excited to announce the addition of asynchronous call redirection to the Twilio REST API. This feature opens a wide range of advanced c
* [TwilioCon 2012: The 12 Keynote DOers](https://www.twilio.com/en-us/blog/partners/spotlights/twiliocon-2012-the-12-keynote-doers-html.md): We highlighted the 12 DOers in action referenced in Jeff Lawson's TwilioCon Keynote
* [Introducing Global and Epic Conference](https://www.twilio.com/en-us/blog/products/launches/introducing-global-and-epic-conference-html.md): Introducing Global and Epic Conference From Twilio
* [Twilio CLI is Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-cli-is-now-generally-available.md): Twilio's Command-line Interface (CLI) is now generally available, allowing you to build, test, deploy and maintain directly from your terminal. Try developing on Twilio with fewer context switches, today.
* [Step Into the Future: Expanded Access and Features for AI Assistants](https://www.twilio.com/en-us/blog/products/launches/twilio-ai-assistants-expanded-access-features.md): Learn about Twilio AI Assistants, a platform to build customer-aware autonomous agents, launched under the new Twilio Alpha program.
* [Introducing Use-Case Onboarding: Implement new use-cases faster](https://www.twilio.com/en-us/blog/insights/best-practices/segment-use-case-onboarding.md): Accelerate your time-to-value with detailed step-by-step walkthroughs.
* [How to Write an Invoice Email [Free Templates]](https://www.twilio.com/en-us/blog/insights/email-invoice-template.md): Invoice emails should be professional, concise, and effective. Learn how to write an invoice email and use our free email invoice template.
* [TwilioCon Day 1 Recap: Here’s To The Software People](https://www.twilio.com/en-us/blog/events/twiliocon-day-1-recap-html.md): TwilioCon Day 1 Recap
* [Keeping the ‘person’ in personalization with new Twilio Frontline features](https://www.twilio.com/en-us/blog/products/launches/keeping-the-person-in-personalization-with-new-twilio-frontline-features.md): Learn about new features to personalize Twilio Frontline
* [Trulia gives real estate agents an edge with Instant Leads](https://www.twilio.com/en-us/blog/partners/spotlights/trulia-twilio-give-real-estate-agents-first-mover-advantage-with-instant-leads-html.md): With a call tracking solution and a click-to-call app, Trulia empowers real estate agents with Instant Leads, powered by Twilio.
* [Introducing Linked Audiences: The Future of Personalized Marketing](https://www.twilio.com/en-us/blog/products/launches/introducing-linked-audiences.md): Twilio Segment's Linked Audiences enables marketers to easily create personalized audience segments from warehouse data with a user-friendly, no-code interface.
* [Unleash the Power of Precise Conversational Insights with Call Annotations](https://www.twilio.com/en-us/blog/products/launches/voice-insights-call-annotations-generally-available.md): Call Annotations, a powerful new tool for customers to enrich Voice Insights Call Summary records and improve customer interactions, is now available.
* [Introducing Twilio’s Next Generation Helper Libraries](https://www.twilio.com/en-us/blog/products/launches/introducing-twilios-next-generation-helper-libraries-html.md): Introducing New Twilio Helper Libraries - Python, Ruby
* [How to Create an HTML Email (Tips & How-tos)](https://www.twilio.com/en-us/blog/insights/create-html-emails.md): Finding the right HTML email structure takes practice and know-how. Learn how to create an HTML email and templates with SendGrid.
* [Looking Back at the WeAreDevelopers World Congress 2023](https://www.twilio.com/en-us/blog/events/looking-back-at-the-wearedevelopers-world-congress-2023.md): This blog post takes you on a journey through the highlights, key takeaways, and transformative moments from the past WeAreDevelopers World Congress.
* [Braze: expanding the reach of customer engagement for impactful results | Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/braze-conversational-marketing-campaigns.md): We sat down with Braze’s Senior Director of Global Strategic Alliances to discuss how they’ve expanded their customer engagement platform to countries around the world and partnered with Twilio along the way.
* [SMTP Authentication & Security Guide | Twilio](https://www.twilio.com/en-us/blog/insights/smtp-security-and-authentication.md): Protect your email program against spam and spoofing attacks. Learn why SMTP authentication is important and how it can secure your account.
* [The Complete Guide to Email Marketing for Artists | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-artists.md): Learn everything you need to know to use email marketing as an artist to expand your reach, build relationships, and (ultimately) sell more art.
* [From Traffic Jams to Green Lights: Faster, Smarter Messaging with Twilio’s Traffic Optimization Engine](https://www.twilio.com/en-us/blog/products/traffic_optimization_engine.md): 
* [Prioritize your messages at scale with the Twilio Traffic Optimization Engine](https://www.twilio.com/en-us/blog/products/launches/prioritized-messaging-with-traffic-optimization-engine.md): The Traffic Optimization Engine is a suite of products working across networks, senders, geography, and use cases to provide messaging deliverability at scale.
* [Twilio Startup Labs Founder Spotlight: Sára Volom, Gábor Böheim, and Dániel Csala, Photon](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-sara-volom-gabor-boheim-daniel-csala-photon.md): An Interview with Photon co-founders Sára Volom, Gábor Böheim & Dániel Csala, for Twilio Startup Labs
* [iOS 18.1 updates RCS capabilities for businesses](https://www.twilio.com/en-us/blog/insights/trends/rcs-business-messaging-apple-update.md): With Apple's launch of iOS 18.1, consumers can now begin receiving RCS Business Messages on their Apple Devices. What does this mean for businesses?
* [Customer Retention: Definition, Metrics and 8 Strategies to Improve It](https://www.twilio.com/en-us/blog/insights/best-practices/customer-retention.md): Your loyal customers play a vital role in growing your business. Learn what customer retention is, how to measure it, and how to improve it.
* [Build Persistent Context with Twilio Conversation Memory](https://www.twilio.com/en-us/blog/products/launches/conversation-memory.md): Transform customer interactions by creating persistent context with Twilio Conversation Memory. Seamlessly integrate cross-channel identity, context retrieval, and enterprise knowledge. Start now!
* [Twilio Startup Labs Founder Spotlight: Gbolade Emmanuel, Termii](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-gbolade-emmanuel-termii.md): An Interview with Termii Founder Gbolade Emmanuel for Twilio Startup Labs
* [Build Reliable Voice AI With Twilio Conversation Relay](https://www.twilio.com/en-us/blog/products/launches/the-evolution-of-conversation-relay.md): Learn how millions of minutes of AI calls helped us cure the awkward digital pause, and how we are redefining agent infrastructure at SIGNAL 2026.
* [#SIGNALConf Day 1 Recap](https://www.twilio.com/en-us/blog/events/signalconf19day1.md): 
* [The Ultimate Guide to Email Marketing for Dentists | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-dentists.md): Learn how email marketing for dentists can attract new patients, deliver better service, and boost retention at your dental practice.
* [Twilio Trust Hub now supports tenant verification for ISVs](https://www.twilio.com/en-us/blog/products/trust-hub-now-supports-tenant-verification-for-isvs.md): Twilio Trust Hub enables businesses to build trusted communications across channels, such as SMS and Voice, in just a few clicks.
* [Introducing End-to-end Encryption for Twilio IP Messaging with Virgil Security℠](https://www.twilio.com/en-us/blog/partners/integrations/introducing-end-to-end-encryption-for-twilio-ip-messaging-with-virgil-security-html.md): Software developers have a love-hate relationship with security, especially when shipping their product is concerned. All too often security is bolted
* [SMTP Error Codes: What Do These Server Responses Mean?](https://www.twilio.com/en-us/blog/insights/smtp-server-response-codes-explained.md): Complete guide to SMTP error codes. Learn what codes like 250, 421, 450, and 550 mean, why they occur, and how to fix email delivery issues.
* [Twilio Startup Labs Founder Spotlight: Mohammed El Bojaddaini, Curecall](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-mohammed-el-bojaddaini-curecall.md): An interview with Curecall founder Mohammed El Bojaddaini, for Twilio Startup Labs
* [How Nonprofits Can Increase Answer Rates with Trusted Calling](https://www.twilio.com/en-us/blog/products/trusted-calling-nonprofit-government.md): Increase constituent call answer rates to drive your most important outcomes. Build trust with carriers via voice compliance tools for authentication, reputation, and presentation.
* [MyTime Builds A Bridge For Messaging Between Businesses and Customers Using Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/mytime-builds-a-bridge-for-messaging-between-businesses-and-customers-using-twilio-html.md): There’s a gap in the messaging space, in need of a bridge. Nine out of ten customers want to message the brands they know and love. But, less than half
* [Authy Desktop now available in Beta for Linux - Authy](https://www.twilio.com/en-us/blog/products/launches/authy-desktop-now-available-in-beta-for-linux.md): The free Authy 2FA app now provides two-factor authentication security for Linux users.
* [Zidisha Helps Flatten Financial Barriers In Developing Countries With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/zidisha-flattens-financial-barriers-in-developing-countries-with-twilio-sms-nt-html.md): Zidisha Flattens Financial Barriers in Developing Countries With Twilio SMS
* [Re-Engagement Email Campaign Tips Proven to Win Back Customers](https://www.twilio.com/en-us/blog/insights/4-tips-for-sending-re-engagement-email-campaigns.md): Check out some of the best re-engagement email campaign examples from top brands & learn how to improve your subject lines and email copy.
* [Generative Voices Available for <Say> in Public Beta](https://www.twilio.com/en-us/blog/products/launches/generative-voices-available-say-public-beta.md): Generative Voices available for <Say> are now in Public Beta. Use synthetic voices remarkably similar to a human voice.
* [The Privacy-Personalization Paradox: Dispelling The Myth With First-Party Data](https://www.twilio.com/en-us/blog/insights/best-practices/privacy-personalization-paradox.md): In an era where consumer trust is paramount, we explore whether personalization and privacy can truly co-exist.
* [SIGNAL 2023: Twilio’s CustomerAI vision and product announcements](https://www.twilio.com/en-us/blog/products/signal-2023-product-announcements.md): Catch up on all the exciting product announcements, the latest news around Twilio’s CustomerAI technology, and more from SIGNAL 2023.
* [Streamline Multi-Account Access with One Credential on Twilio SendGrid](https://www.twilio.com/en-us/blog/products/multi-account-access-one-credential.md): Use one credential to manage multiple SendGrid accounts. Switch between dashboards seamlessly without logging in and out.
* [Twilio Cloud Communications Trends, Customer Stories, & Tips for Building Voice & SMS Applications](https://www.twilio.com/en-us/blog/events/wearedevelopers-world-congress-2024.md): Reflecting on WeAreDevelopers World Congress 2024: Team Twilio returns from Berlin, inspired by 15,000 tech enthusiasts.
* [Best AI Writing Tools for Better Content | Twilio](https://www.twilio.com/en-us/blog/insights/7-best-ai-writing-tools-to-streamline--and-improve--your-writing.md): AI writing tools can improve grammar, generate ideas, draft emails, and even optimize content for search engines. Check out the best-of-the-best tools.
* [US Branded Calling is now generally available from Twilio](https://www.twilio.com/en-us/blog/products/launches/branded-calling-general-availability.md): Twilio Branded Calling is GA in the US, helping businesses make outbound calls more recognizable on supported devices.
* [TwilioCon Community Hall: Meet Our Sponsors and Partners](https://www.twilio.com/en-us/blog/partners/spotlights/twiliocon-community-hall-meet-our-sponsors-and-partners-html.md): TwilioCon Community Hall: Meet Our Sponsors and Partners
* [Introducing Twilio’s AudioSwitch: Easily Manage Audio Devices on Android](https://www.twilio.com/en-us/blog/products/launches/easily-manage-audio-devices-on-android-with-audioswitch.md): AudioSwitch is an Android library that makes it straightforward for developers to provide audio device management in real-time communication applications.
* [Twilio International Outbound Calling Now Available to Everyone](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-international-outbound-calling-html.md): This has certainly been an exciting week for the Twilio team, which includes exhibiting at IT Expo in Los Angeles where we’re spreading the word
* [Arkansas Children’s Hospital Gets Patients To Appointments With Twilio Voice + SMS](https://www.twilio.com/en-us/blog/partners/spotlights/arkansas-childrens-hospital-gets-patients-to-appointments-with-twilio-voice-sms-html.md): Arkansas Children’s Hospital Gets Patients To Appointments With Twilio Voice + SMS
* [How to Verify Email Addresses (the Right Way) | Twilio](https://www.twilio.com/en-us/blog/insights/the-best-and-worst-ways-to-verify-email-addresses.md): There are a number of ways to verify email addresses. Learn which ways are best for a healthy email program and which methods you should avoid.
* [LLM LGTM 👍 - AI + Data Hackathon with Twilio Segment X Google](https://www.twilio.com/en-us/blog/events/ai-hackathon-google.md): In the LLM LGTM Hackathon with Twilio Segment and Google, developers used Google's Generative AI offerings to improve customer interactions with Segment CDP
* [AI-Driven Customer Experience](https://www.twilio.com/en-us/blog/products/launches/new-customerai-releases.md): Transform productivity and personalization with Twilio Segment's new AI tools. Discover how AI Recommendations and Predictions boost campaign performance. Get started now!
* [Introducing A2H: A Protocol for Agent-to-Human Communication](https://www.twilio.com/en-us/blog/products/introducing-a2h-agent-to-human-communication-protocol.md): The A2H, or Agent-to-Human Protocol, is a channel-agnostic open-source protocol for AI agents to communicate efficiently and escalate to their human principals.
* [Splunk Dials In Data With Twilio: Using Call and SMS Tracking To Measure Success](https://www.twilio.com/en-us/blog/partners/spotlights/splunk-dials-in-data-with-twilio-using-call-and-sms-tracking-to-measure-success-nt-html.md): Splunk Dials In Data With Twilio: Using Call and SMS Tracking To Measure Success
* [The Flex Playmaker Expert Voice #2 – The Partner Ecosystem Team](https://www.twilio.com/en-us/blog/partners/spotlights/flex-playmaker-interview-ecosystempartners.md): This Flex Playmaker interview with members of the Ecosystem Partners Team, covers their program charter, operating model and 2021 outlook for the partner ecosystem
* [New Advanced Audiences in Segment | Twilio](https://www.twilio.com/en-us/blog/products/launches/New-Advanced-Audiences-features-in-Twilio-Segment.md): Activate warehouse data faster with Twilio Segment. Build advanced, entity-based audiences without SQL and scale personalization with less manual work.
* [Just Launched: 6 Questions Every Retailer Should Ask When Choosing an Email Services Provider](https://www.twilio.com/en-us/blog/insights/best-practices/new-guide-questions-retailers-should-ask-esp.md): Learn the 6 questions you need to ask an email service provider before signing on the dotted line.
* [Twilio Engage: Real-Time Signals, Richer Personalization, Remarkable Experiences](https://www.twilio.com/en-us/blog/products/launches/twilio-engage-real-time-signals-richer-personalization-remarkable-experiences.md): Twilio Engage turns your data into context-rich intent signals and makes journeys real time so you can unlock amazing customer experiences—faster.
* [Introducing Message Delivery Information: Helping You Track And Deliver More Messages With Twilio](https://www.twilio.com/en-us/blog/products/launches/introducing-message-delivery-information-nt-html.md): Introducing Twilio Message Delivery Information
* [New Twilio Console](https://www.twilio.com/en-us/blog/products/launches/new-twilio-console.md): Discover the redesigned Twilio Console. Streamline customer engagement, manage compliance, and debug faster with built-in trials and AI support. Ready to transform? Log in now.
* [Introducing Lookup: Reduce Spam, Improve Deliverability, and Use Local-Friendly Number Formats](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-lookup-html.md): Introducing Twilio Lookup
* [GameChanger Logs 800 Million Pitches, Chooses SMS For Real Time Communication](https://www.twilio.com/en-us/blog/partners/spotlights/gamechanger-800-million-pitches-twilio-sms-html.md): GameChanger Logs 800 Million Pitches, Picks Twilio SMS For Real Time Comms
* [Announcing The Growth Report 2023: Special AI Edition](https://www.twilio.com/en-us/blog/insights/ai/announcing-the-growth-report-2023-special-ai-edition.md): Preview Twilio Segment's 2023 Growth Report and see how businesses are approaching growth, marketing, and new technology this year.
* [How to Write Appointment Confirmation Emails](https://www.twilio.com/en-us/blog/insights/appointment-confirmation-email-examples.md): Impress customers with appointment confirmation emails. Twilio SendGrid walks you through some examples to use in your emails.
* [Self-service in the age of AI: Virtual agents that actually resolve | Twilio](https://www.twilio.com/en-us/blog/insights/ai/self-service-ai-virtual-agents.md): Tired of unhelpful chatbots? Discover AI virtual agents that solve problems across channels, enhance CSAT, and free up your support team.
* [Twilio Startup Labs Founder Spotlight: Samuel Abaka-Wood, Shepherd](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-samuel-abaka-wood-shepherd.md): An Interview with Shepherd founder Samuel Abaka-Wood, for Twilio Startup Labs
* [Unlock Next-Level Insights](https://www.twilio.com/en-us/blog/products/launches/introducing-segment-reverse-etl-with-snowflake-cortex.md): Discover how Twilio Segment's Reverse ETL with Snowflake Cortex enhances data integration and analytics, enabling personalized marketing strategies and operational efficiency.
* [Twilio Elastic SIP Trunking Delivers Global PSTN Access for Genesys Cloud](https://www.twilio.com/en-us/blog/partners/integrations/twilio-elastic-sip-trunking-delivers-global-pstn-access-genesys-cloud.md): Twilio Elastic SIP Trunking is a field-proven global PSTN connectivity solution for Genesys Cloud customers. With experience from deploying Twilio's SIP trunking services in multiple Genesys customer organizations, Twilio can help customers reduce usage costs and extend a local customer experience to users around the world.
* [AI Email Marketing: Tools, Benefits & Best Practices in 2026](https://www.twilio.com/en-us/blog/insights/ai-based-email-marketing.md): AI email marketing uses machine learning to personalize campaigns, optimize send times, and boost conversions. Complete guide to AI tools.
* [New Phone Numbers in Malaysia & Developer Preview Numbers in 11 Countries](https://www.twilio.com/en-us/blog/products/launches/new-phone-numbers-in-malaysia-developer-preview-numbers-in-11-countries-html.md): New Phone Numbers in Malaysia & Developer Preview Numbers in 11 Countries
* [TxDOT Cuts Down the Commute with Traffic Updates via Programmable SMS and Notify](https://www.twilio.com/en-us/blog/partners/spotlights/txdot-cuts-down-the-commute-with-traffic-updates-via-programmable-sms-and-notify-html.md): TxDOT delivers real time alerts to commuters planning travel along the I-35 highway, saving time and making travel more predictable.
* [Introducing Software Developer for Technical Content, Mia Adjei](https://www.twilio.com/en-us/blog/products/launches/introducing-software-developer-technical-content-mia-adjei.md): Learn about Mia Adjei, the newest member of Twilio's Voices team. Learn how their curiosity led them to the current role and how you can emulate them.
* [What Is BIMI? Brand Indicators for Email](https://www.twilio.com/en-us/blog/insights/what-is-bimi.md): Add another layer of email protection and build your brand with a new standard known as BIMI (Brand Indicators for Message Identification).
* [What Is Email Alt Text (and Why Is It Important)? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-email-alt-text.md): What is email alt text, and how does it improve the user experience? Get all the details in this guide.
* [Survey Dynamix Integration Designed for Twilio Flex](https://www.twilio.com/en-us/blog/partners/integrations/flex-integrations-surveydynamix.md): Survey Dynamix built an integration designed for Twilio Flex customers to enable the automation of multi-channel customer surveys.
* [Diginate Shares Shipping Status Updates with Customers via Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/diginate-shares-shipping-status-updates-with-customers-via-twilio-sms-html.md): Diginate Shares Shipping Status Updates with Customers via Twilio SMS
* [Modern messaging with RCS: Your webinar recap | Twilio](https://www.twilio.com/en-us/blog/insights/trends/modern-messaging-with-RCS-webinar-recap.md): Learn about the latest advancements with RCS from Twilio product experts, partners, and customers, including an example of an RCS success story.
* [What is StartTLS?](https://www.twilio.com/en-us/blog/insights/what-is-starttls.md): Learn more about the protocol encryption command, StartTLS, and the process of encrypting email when sending via SMTP.
* [Good Call Supports Through the Arrest Process When One Call Must Connect](https://www.twilio.com/en-us/blog/partners/spotlights/good-call-supports-through-the-arrest-process-when-one-call-must-connect-html.md): The free 24/7 Good Call hotline helps people who are arrested alert their loved ones and connect with a free lawyer using Twilio Programmable Voice.
* [12 Common Causes of Email Delivery Failures & Fixes](https://www.twilio.com/en-us/blog/insights/email-delivery-failure-causes.md): Avoid email delivery failure by learning about the most common causes and easy fixes for getting back into your subscribers' inboxes.
* [Designing a Console That Matches the Customer Journey](https://www.twilio.com/en-us/blog/products/designing-console-that-matches-customer-journey.md): The Console redesign is a step towards building a better end-to-end experience that supports the journey customers take with Twilio. Check out the user research behind the new Console.
* [Your Guide to Nonprofit Email Marketing | SendGrid](https://www.twilio.com/en-us/blog/insights/your-guide-to-nonprofit-email-marketing.md): In this guide to nonprofit email marketing, we’ll share best practices and examples to help you kick off your email program with flying colors.
* [How to Insert a GIF into Emails in 2025](https://www.twilio.com/en-us/blog/insights/how-to-insert-a-gif.md): Learn how to insert GIFs into email messages to capture attention and engage customers. Learn various methods to add GIFs to emails in Gmail and Outlook.
* [RCS is Here: The strategic approach to Multi-channel Messaging: Frequently Asked Questions](https://www.twilio.com/en-us/blog/insights/best-practices/frequently-asked-rcs-questions.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Auto-Instrumentation: The End of Manual Tracking](https://www.twilio.com/en-us/blog/products/launches/auto-instrumentation-end-of-manual-tracking.md): Auto-Instrumentation enables users to create and modify Segment event instrumentation in minutes without cross-team handoffs.
* [SIP Interface adds support for international regions](https://www.twilio.com/en-us/blog/products/launches/sip-interface-adds-support-for-international-regions-html.md): We’re excited to share that SIP Interface now supports international regions, including North America (Virginia, Oregon), Europe (Ireland), Asia Pacifi
* [Code For America Cuts Food Stamp Application Process From Hours To Minutes With Twilio SMS + Front](https://www.twilio.com/en-us/blog/partners/spotlights/calfresh-via-text-code-for-america-front-twilio-html.md): Code For America Improves CalFresh Application via SMS
* [Now use Any Payment Processor with Twilio <Pay>](https://www.twilio.com/en-us/blog/products/launches/now-use-any-payment-processor-with-twilio-pay.md): Twilio’s Generic Pay Connector is now in Public Beta. Learn how to capture payments from your customers with your payment processor of choice.
* [Building an Outbound Voice Agent with Twilio and Deepgram](https://www.twilio.com/en-us/blog/partners/integrations/building-an-outbound-voice-agent-with-twilio-and-deepgram.md): 
* [Due to CASL, Canadian Carriers Might be Locking Out Your Users](https://www.twilio.com/en-us/blog/insights/compliance/due-to-casl-canadian-carriers-might-be-locking-out-your-users-html.md): If you use SMS to send codes for two-factor authentication logins or to verify ownership of a phone numbers, you need to be aware of a growing trend wh
* [Engagement-based sending in a post-MPP world | Twilio](https://www.twilio.com/en-us/blog/insights/engagement-based-sending.md): Senders need to evolve who they target in a post Apple Mail Privacy Policy world.
* [6 Email Marketing Metrics to Avoid | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-metric-mistakes.md): Learn about the most common mistakes marketers make with their email marketing metrics (and how to avoid them).
* [How to Set Up SSL Click Tracking](https://www.twilio.com/en-us/blog/insights/how-to-set-up-ssl-click-tracking.md): Want to know how to ensure secured embedded links when you send email? Learn how with SSL click tracking for optimal link tracking.
* [Filipino American Heritage Month: Sharing Culture and Building Connections](https://www.twilio.com/en-us/blog/company/news/filipino-american-heritage-month.md): Twilio celebrated Filipino American Heritage month to bring awareness and appreciation to Filipino culture and contributions.
* [The AI advantage: Taking personalized marketing to the next level | Twilio](https://www.twilio.com/en-us/blog/insights/ai/ai-advantage-personalized-marketing.md): To stay on the cutting edge of personalized marketing for customer engagement, businesses should tap into AI to optimize their strategies and segmentation.
* [5 Video UX Tips for Your Telehealth App](https://www.twilio.com/en-us/blog/insights/best-practices/5-video-ux-tips-telehealth-app.md): Learn about 5 video UX tips for your telehealth app to help you create a reliable and trustworthy experience between the patient and medical provider.
* [How to send ASP.NET Core Identity emails with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-asp-net-core-identity-emails-with-twilio-sendgrid.md): Learn how to use SendGrid to send account verification and password recovery emails in ASP.NET Core
* [Employee Spotlights](https://www.twilio.com/en-us/blog/company/spotlights.md): Meet the people behind Twilio. Learn how our team members grow, build, and live the Twilio Magic every day.
* [Email List Hygiene: 5 Tips to Keep Your Lists Clean](https://www.twilio.com/en-us/blog/insights/email-list-hygiene-5-tips.md): Email list hygiene is key to successful delivery and engagement. Here are 5 helpful tips on how to properly scrub your email lists.
* [Build a Strong Data Culture](https://www.twilio.com/en-us/blog/insights/data/building-data-culture-marketing-data-engineering.md): Discover strategies to align marketing & data engineering for unified customer profiles, AI-driven personalization & seamless data quality.
* [Building Twilio Client for Android](https://www.twilio.com/en-us/blog/products/launches/building-twilio-client-android.md): 
* [Sunsetting Twilio Segment Analytics Libraries](https://www.twilio.com/en-us/blog/products/sunsetting-legacy-segment-analytics-libraries.md): Learn how to smoothly transition from Twilio Segment's legacy SDKs (sunsetting March 31, 2026) to modern alternatives with enhanced performance.
* [Flex SDK, Subaccounts, Salesforce Integration, and New Pricing, Now GA](https://www.twilio.com/en-us/blog/products/launches/take-control-of-the-contact-center.md): Build your own future with Twilio Flex: a composable, open platform for seamless employee conversations embedded directly into your workflows.
* [Next Generation Ruby Helper Library Release](https://www.twilio.com/en-us/blog/products/launches/next-generation-ruby-helper-library-release-html.md): 
* [Unwanted Robocalls: Apple’s New Technology Might Help, But...](https://www.twilio.com/en-us/blog/insights/compliance/new-apple-robocall-feature-cost.md): Apple’s “Silence Unknown Callers” iOS13 feature is intended to help stop unwanted robocalls but might have unintended consequences.
* [Automate Flow deployments with the Studio REST API v2, now in beta](https://www.twilio.com/en-us/blog/products/launches/automate-flow-deployments-studio-rest-api-v2-beta.md): Publish Studio Flows automatically through your CI/CD pipeline, templatize Flows for provisioning in subaccounts, or build your own custom front end UI.
* [The Complete Guide to Personalized Email Marketing in 2026](https://www.twilio.com/en-us/blog/insights/6-tips-and-examples-for-personalized-email-marketing.md): Personalizing marketing emails can boost opens and engagement. Learn how to personalize different aspects of your email marketing campaigns.
* [Spring Cleaning with Bulk Email Address Validation](https://www.twilio.com/en-us/blog/insights/bulk-email-address-validation.md): What does email have to do with spring cleaning? You can think of Bulk Email Address Validation like spring cleaning for your email list.
* [Email Marketing Checklist: 22 Best Practices](https://www.twilio.com/en-us/blog/insights/email-marketing-checklist.md): Send flawless emails (every time) by following the steps in our email marketing checklist before you press send.
* [IVR analytics: what to track and why | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/ivr-analytics.md): Learn how tracking IVR analytics can boost your contact center’s ROI and enhance the customer experience.
* [Signal Conference Videos Are Live: Catch Every Talk From Every Track, Plus Keynotes](https://www.twilio.com/en-us/blog/events/signal-conference-videos-are-live-html.md): Signal Conference Videos Are Live
* [25 reasons why email marketing is important in 2026](https://www.twilio.com/en-us/blog/insights/why-email-marketing-is-important.md): Email marketing delivers a 3,600% ROI and direct customer access. That's just the start, though. Here are 25 reasons why email marketing is important in 2026.
* [AI takes center stage (again) at Enterprise Connect](https://www.twilio.com/en-us/blog/insights/ai/enterprise-connect-trends-2024.md): Enterprise Connect 2024 was full of innovation. We recap the highlights and trends from the show floor and sessions.
* [5 Reasons Why Developers Should Come to SIGNAL](https://www.twilio.com/en-us/blog/events/5-reasons-why-developers-should-come-signal.md): 
* [How to Create an Email Marketing Funnel | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-funnel.md): Want to learn how to create an email marketing funnel? Get all the details in this helpful guide.
* [Democracy Through Data: The Carter Center Monitors Elections with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/democracy-through-data-the-carter-center-monitors-elections-with-twilio-sms-html.md): Love election monitoring? Love code. This might be helpful for you. Fork the Carter Center’s Code here The list of problems on the Carter Center’
* [Evan Cooke Codes Up Twiliobot for Google Wave Hack-a-thon](https://www.twilio.com/en-us/blog/events/reflecting-on-google-io-html.md): A couple weeks ago, Jeff and Evan represented Twilio in the Google App Engine pod at Google I/O. Their mission was to talk with developers, and share i
* [Twilio Startup Labs Founder Spotlight: Erwan Baynaud & Franck Sousa, Alobees](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-erwan-baynaud-franck-sousa-alobees.md): An Interview with Alobees co-founders Erwan Baynaud & Franck Sousa, for Twilio Startup Labs
* [Announcing General Availability of <Start><Recording> for Voice Recording](https://www.twilio.com/en-us/blog/products/launches/general-availability-start-recording.md): Discover Twilio's new <Start><Recording> TwiML for voice call recording. Learn how to capture 100% of inbound and outbound call audio.
* [Five Reasons You Should Attend SIGNAL San Francisco 2026](https://www.twilio.com/en-us/blog/events/five-reasons-attend-signal-san-francisco-2026.md): See five reasons why SIGNAL 2026 in San Francisco is the place to be for developers, marketings, and more on May 6 & 7. Build Wonder with Twilio.
* [What Are the Best SMS Apps for Android?](https://www.twilio.com/en-us/blog/insights/best-sms-apps-android.md): There are many options to choose from when it comes to SMS apps. Learn about the 8 best SMS and MMS messaging apps for Android users here.
* [Twilio Flex Announces Public Beta of Compatibility with Microsoft Azure Virtual Desktop](https://www.twilio.com/en-us/blog/partners/integrations/public-beta-flex-microsoft-azure-virtual-desktop.md): Learn about the Flex for Microsoft Azure Virtual Desktop public beta, designed for superior agent audio performance.
* [Twilio Flex Partners with Citrix to Improve Audio Quality for Remote or Hybrid Agents](https://www.twilio.com/en-us/blog/partners/integrations/flex-citrix-hdx-vdi.md): Learn about the Twilio and Citrix partnership to improve the quality and latency of the audience experience in Flex with Citrix’s DaaS and VDI solutions.
* [19+ tips to stop your emails from going to spam in 2026](https://www.twilio.com/en-us/blog/insights/10-tips-to-keep-email-out-of-the-spam-folder.md): Wondering how to keep your emails from going to spam? Here are our top tips to keep your emails out of the spam folder and into the inbox.
* [Data](https://www.twilio.com/en-us/blog/insights/data.md): 
* [Twilio presents Unplugged, an interview preparation series](https://www.twilio.com/en-us/blog/events/unplugged-series.md): Twilio presents Unplugged is a new series for anyone who is preparing to find their next job opportunity. We will address topics including virtual, technical, and behavioral interviews for making a great first impression, building relationships, and confidently advocating for yourself.
* [Transform AI Agents into Real-World Solutions with Twilio Agent Connect](https://www.twilio.com/en-us/blog/products/launches/agent-connect.md): Ready to automate customer interactions? Discover Twilio Agent Connect—model-agnostic, fast deployment, and seamless AI-to-human handoff.
* [Comparing Cloud vs. Telco SIP Trunks: Which is Better?](https://www.twilio.com/en-us/blog/insights/cloud-comms/cloud-vs-telco-sip-trunks.md): An objective analysis of the alternative services available, based on attributes that affect growth, business agility and digital transformation.
* [Paid Search vs. Paid Social: Key Differences | Twilio](https://www.twilio.com/en-us/blog/insights/paid-search-vs-paid-social.md): Unclear on what makes paid social different from paid search, and which makes the most sense for your business? Learn more with Twilio SendGrid.
* [How U.S. A2P 10DLC Affects Developers and Small Businesses](https://www.twilio.com/en-us/blog/insights/compliance/a2p10dlc-developers-small-businesses.md): U.S. A2P 10DLC aims to create a trusted SMS ecosystem. In this blog post we'll cover how this affects developers and small businesses who use Twilio to send SMS to phone numbers in the United States of America.
* [Front Makes SMS Collaborative With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/front-makes-sms-collaborative-with-twilio-nt-html.md): Front Makes Collaborative SMS Available With Twilio
* [Announcing Twilio Signup for SendGrid and Segment](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-signup-sendgrid-segment.md): Twilio is releasing a new experience to sign up and expand your product usage with a Single Twilio Identity.
* [An Update to Deploying Video Apps](https://www.twilio.com/en-us/blog/products/launches/update-open-source-video-apps-reactjs-ios-android.md): Updates to Twilio's open source collaboration apps and CLI RTC plugin to help you quickly bring Video solutions to market.
* [Twilio Subaccounts: Build Multi-Tenant Apps with Twilio](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-subaccounts-html.md): Today we’re excited to release Twilio Subaccounts, a powerful developer productivity tool that is perfect for Twilio customers who are building m
* [Email Marketing: 5 Key Tips to Boost Your Business](https://www.twilio.com/en-us/blog/insights/email-marketing-for-consultants.md): Learn everything you need to know about email marketing for consultants to build new business, strengthen relationships with clients, and grow your brand.
* [EMEA SIGNAL 2022 Highlights and Session Replays](https://www.twilio.com/en-us/blog/events/emea-signal-2022-highlights.md): Learn about the latest product announcements and trends and watch our EMEA customer highlights.
* [How to Hide Email Recipients](https://www.twilio.com/en-us/blog/insights/how-to-hide-email-recipients.md): You need to send an email to more than one person and want to know how to hide recipients. We’ll show you how to send emails with undisclosed recipients.
* [How Fortune 500 Use AI](https://www.twilio.com/en-us/blog/insights/ai/fortune-500-using-ai.md): Discover how Fortune 500 giants like Coca-Cola leverage AI. Learn strategies to enhance your business performance and productivity. Act now!
* [Email Encryption: What It Is, How It Works & More](https://www.twilio.com/en-us/blog/insights/what-is-email-encryption.md): Email encryption protects the data sent over email from cybercriminals. Learn what it is, how it works, and the commonly used types.
* [Introducing Verify v2: Phone verification re-built from the ground up.](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-v2-public-beta.md): For 2019, Verify has been re-architectured to fully leverage the Twilio platform, resulting in a 300% increase in requests per second (RPS), greater integration with the Console, improved library support, and granular verification logs. We’re excited to announce that this new API, Verify v2, is now in public beta.
* [Announcing Twilio’s Bring Your Own Carrier (BYOC) Trunking for Programmable Voice](https://www.twilio.com/en-us/blog/products/bring-your-own-carrier.md): 
* [Cyber Week 2025: Setting New Standards for Intelligent Engagement](https://www.twilio.com/en-us/blog/insights/trends/cyber-week-2025-new-standards-engagement.md): Discover how Twilio's APIs powered record-breaking engagement during Cyber Week 2025 with over 75.1B emails, 6.99B messages, and 1.07B calls processed.
* [15 Must-Ask Email Marketing Interview Questions | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-interview-questions.md): Finding the right specialist requires asking the right questions. Here are 15 essential email marketing interview questions.
* [Building Twilio’s next-generation Conversations API for chat (and whatever comes next)](https://www.twilio.com/en-us/blog/products/next-generation-conversations-api-for-chat-and-whatever-comes-next.md): 
* [Regulatory and Compliance - October 2025](https://www.twilio.com/en-us/blog/insights/2025-october-regulatory-updates.md): A recurring roundup of key telecom policy changes around the world.
* [Top 7 reasons to attend SIGNAL 2023](https://www.twilio.com/en-us/blog/events/7-reasons-to-attend-signal-2023.md): We’ve rounded up our top seven favorite reasons to attend our free and virtual SIGNAL conference on August 23, 2023.
* [3 types of data models & how to choose the right one](https://www.twilio.com/en-us/blog/insights/data/data-modeling.md): Learn the main data model types, when to use each one, and best practices for choosing the right data modeling for your project.
* [How to Send Confirmation Emails (Examples & Templates)](https://www.twilio.com/en-us/blog/insights/how-to-send-on-brand-confirmation-emails-examples.md): Learn how to send confirmation emails to your recipients. Master the best practices, check out examples, and download free templates.
* [Send Emails from Python Flask Apps With Twilio SendGrid](https://www.twilio.com/en-us/blog/insights/sending-emails-from-python-flask-applications-with-twilio-sendgrid.md): In this tutorial, you'll learn how to deliver email through Twilio SendGrid using the Python Flask framework and the Flask-Mail extension.
* [What Is Double Opt-in in Email for List Building?](https://www.twilio.com/en-us/blog/insights/double-opt-in-email.md): Learn about the gold standard of email list building, how double opt-in works, and why it matters.
* [IDC names Twilio Flex as a leader in the CCaaS industry](https://www.twilio.com/en-us/blog/insights/cloud-comms/idc-2024-ccaas-marketscape-flex.md): This recognition follows Twilio Flex’s focus on transforming contact center experiences with CCaaS technology that removes the constraints vendor roadmaps and traditional software provides.
* [Top user authentication trends for 2026 | Twilio](https://www.twilio.com/en-us/blog/insights/trends/user-authentication-trends.md): The world of user authentication is evolving rapidly. Learn about the latest trends, insights, and strategies for 2026.
* [Development In Developing Countries: Trek Medics Builds Avenues For Health Care with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/development-in-developing-countries-trek-medics-builds-avenues-for-health-care-with-twilio-html.md): Trek Medics Builds Avenues For Health Care with Twilio
* [When AI takes the wheel: The rise of invisible identity intelligence in 2026 | Twilio](https://www.twilio.com/en-us/blog/insights/invisible-identity-intelligence.md): Secure your platform in the AI era with continuous identity intelligence. Learn how.
* [Building a conversational commerce platform with Authvia](https://www.twilio.com/en-us/blog/insights/best-practices/conversational-commerce-with-authvia.md): Authvia, a dedicated Twilio partner, walks through how they have bridged the communication gap with consumers through conversational commerce
* [What does looping in email mean? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-looping-in-email.md): Learn everything you need to know about the ins and outs of looping in email—from mail loops to looping someone in.
* [8 Email Metrics You Need to Keep Your Eye On](https://www.twilio.com/en-us/blog/insights/understanding-email-metrics.md): Learn about the email metrics you should be monitoring to maintain a healthy transactional and marketing email program.
* [What Businesses Need to Know About iOS 26](https://www.twilio.com/en-us/blog/insights/trends/potential-ios-26-update-communications-implications.md): Apple iOS 26 changes could have broad implications for any business that uses SMS, MMS, RCS business messaging, or voice calling to reach customers.
* [Mailbox Provider AI: Gemini for Gmail | Twilio](https://www.twilio.com/en-us/blog/insights/gemini-for-gmail.md): Google's Gemini for Gmail is changing how users interact with emails. Here's what marketers need to know about AI summaries and testing.
* [Now Trending: 3 Significant Reasons Personalization Impacts the Retail Experience](https://www.twilio.com/en-us/blog/insights/best-practices/how-personalization-impacts-retail.md): Learn three reasons why investing in customer personalization is key to long-term customer loyalty and your enduring success in retail.
* [Feed FM: Making Hold Music Less Boring With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/feed-fm-making-hold-music-less-boring-with-twilio-nt-html.md): Feed FM: Making Hold Music Less Boring With Twilio
* [Black Friday & Cyber Monday 2024 by the Numbers](https://www.twilio.com/en-us/blog/insights/black-friday-cyber-monday-2024.md): Twilio SendGrid processed over 12 billion emails on Black Friday. Here's what we learned about holiday sending this year.
* [5 Creative Museum Marketing Strategies | Twilio](https://www.twilio.com/en-us/blog/insights/museum-marketing-strategy.md): The best museum marketing campaigns all share some common traits. Learn how to improve your museum marketing strategies today.
* [Twilio Verify: Resiliency for uninterrupted authentication](https://www.twilio.com/en-us/blog/insights/best-practices/verify-resiliency-for-uninterrupted-authentication.md): Learn how Twilio Verify outperforms standard messaging APIs during outages and performance issues.
* [Automotive Email Marketing](https://www.twilio.com/en-us/blog/insights/automotive-email-marketing.md): Learn everything you need to know about automotive email marketing to boost sales, develop brand trust, and build a loyal customer base.
* [User Insights in AI Copilot](https://www.twilio.com/en-us/blog/insights/ai/instrumenting-user-insights-for-your-ai-copilot.md): Discover how harnessing user insights for AI copilots boosts collaboration and performance. Unlock seamless user satisfaction today!
* [Modernize your crisis hotline with Twilio Flex](https://www.twilio.com/en-us/blog/products/modernize-your-crisis-hotline-twilio-flex.md): Learn how Twilio's contact center platform is being used by nonprofits to serve more people in crisis, and do so more effectively.
* [MSF/ Doctors Without Borders Use Twilio SMS To Help Fight HIV, Tuberculosis In Zimbabwe](https://www.twilio.com/en-us/blog/partners/spotlights/doctors-without-borders-twilio-org-msf-html.md): MSF/ Doctors Without Borders Drive Zimbabwe Patients Treatments via Twilio SMS
* [Crisis Readiness](https://www.twilio.com/en-us/blog/insights/crisis-readiness-use-cases.md): Discover how nonprofits and government agencies redefine emergency plans. Save lives in weather-related crises with scalable communication systems.
* [SMS Solutions for Retail](https://www.twilio.com/en-us/blog/insights/cloud-comms/retail-sms.md): SMS has become a very powerful marketing tool for retailers. Learn more about retail SMS and how your business can implement it for its marketing efforts.
* [Twilio and Spoke Make Voice AI Growth a Daily Habit](https://www.twilio.com/en-us/blog/partners/integrations/spoke-voice-ai-for-growth.md): Learn how to turn raw voice data into actionable insights and daily growth using Twilio and Spoke.
* [Twilio on The Apprentice: ONE Championship edition - the Tech Behind the Scenes](https://www.twilio.com/en-us/blog/company/news/twilio-on-the-apprentice-asia.md): 
* [What is Reverse ETL (and how does it work)?](https://www.twilio.com/en-us/blog/insights/data/reverse-etl.md): Reverse ETL sends enriched data from your warehouse to downstream tools for activation. Here's how it works and why it matters.
* [How to Send a Mass Email for Maximum Reach](https://www.twilio.com/en-us/blog/insights/how-to-send-mass-emails.md): What makes a great mass email? Learn how to send a mass email that gets people excited about events, products, and more with Twilio SendGrid.
* [Behind the builder: Kate Molony, Software Engineer](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder--kate-molony--software-engineer.md): Kate shares her experience from intern to full-time employee at Twilio.
* [What Is Microsoft Smart Network Data Services (SNDS) and Do I Need It?](https://www.twilio.com/en-us/blog/insights/what-is-microsoft-smart-network-data-services.md): Learn what is Microsoft Smart Network Data Services (SNDS), including how to utilize SNDS data to improve your email program.
* [The Customer is the Channel and other Takeaways from NRF 2023](https://www.twilio.com/en-us/blog/events/the-customer-is-the-channel-and-other-takeaways-from-nrf-2023.md): Explore the big takeaways the Twilio team compiled from one of the biggest retail conferences of the year, NRF 2023.
* [How to Embed Images in Email: CID, HTML Inline & Linked Images](https://www.twilio.com/en-us/blog/insights/embedding-images-emails-facts.md): Learn how to embed images in your email by linking out to the image on a CDN, referencing via a CID tag & linking to an image in HTML.
* [Unlock Facebook Conversions API with Twilio Segment](https://www.twilio.com/en-us/blog/partners/spotlights/unlocking-the-power-of-facebooks-conversion-api-with-segment.md): Discover how Facebook's Conversions API and Twilio Segment help navigate privacy regulations, optimize ad targeting, and streamline first-party data for impactful retargeting. Boost your ad ROI today!
* [Understanding Dynamic Linking in PSD2](https://www.twilio.com/en-us/blog/insights/compliance/dynamic-linking-psd2.md): Remove the uncertainty about Strong Customer Authentication (SCA) and explain in simple terms what you need to know to comply with the new regulations, specifically the important topic of “dynamic linking,” one of PSD2’s core components.
* [6 reasons why leading marketing platforms use Twilio | Twilio](https://www.twilio.com/en-us/blog/insights/why-marketing-platforms-use-twilio.md): Discover why top marketing platforms choose Twilio. Learn about channel flexibility, high messaging throughput, compliance ease, and more.
* [SMTP Port 587 vs 465: Which Port Should You Use?](https://www.twilio.com/en-us/blog/insights/whats-the-difference-between-ports-465-and-587.md): SMTP port 587 vs 465: which should you use? Port 587 with StartTLS is the current standard. Quick guide to SMTP ports, configuration, and troubleshooting.
* [Introducing Developer Evangelist Michelle (Mish) Duke](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-michelle-mish-duke.md): Meet Michelle Duke (AKA MishManners), community builder, Hackathon Queen, and ex-GitHub Developer Advocate, now setting sail as a Twilio Developer Evangelist.
* [Guide to Email Marketing for Hotels and Hospitality](https://www.twilio.com/en-us/blog/insights/email-marketing-for-hotels.md): Learn how to draw new customers and improve loyalty using modern email marketing strategies for hotels and hospitality.
* [How to Champion SMS Marketing to Internal Stakeholders](https://www.twilio.com/en-us/blog/insights/cloud-comms/champion-sms-marketing-to-internal-stakeholders.md): Use SMS marketing to help your company build loyalty and growth while providing measurable ROI
* [From FAQs to chatbots: A complete guide to customer self-service](https://www.twilio.com/en-us/blog/insights/best-practices/customer-self-service.md): Quality self-service is a vital part of a comprehensive customer service strategy. Learn about customer self-service advantages and best practices.
* [How to Send Mass Text Alerts in an Emergency](https://www.twilio.com/en-us/blog/insights/best-practices/emergency-mass-text-alerts.md): Plan your emergency communications in advance by learning how to send mass text alerts in a crisis.
* [Your Quick Guide To: Email Reputation and Email Engagement Metrics](https://www.twilio.com/en-us/blog/insights/email-reputation-and-email-engagement-metrics.md): In this post, we share 3 factors that can affect your email reputation and 5 behaviors that show engagement.
* [How to Write a Holiday Announcement Email to Your Employees (Copy/Paste Samples)](https://www.twilio.com/en-us/blog/insights/holiday-email-employees.md): Sending holiday announcement emails to your employees? Customize these copy/paste samples for a quick and easy send.
* [How To Advocate For Yourself and Your Work](https://www.twilio.com/en-us/blog/company/inside-twilio/advocate-yourself-your-work.md): Twilio After Hours Navigating Corporate Spaces panel discussion covered practical tips and tactics to gain the confidence needed to thrive in the workplace.
* [Restructuring Twilio, and reducing the size of our team](https://www.twilio.com/en-us/blog/company/news/restructuring-twilio.md): 
* [Partner Spotlights](https://www.twilio.com/en-us/blog/partners/spotlights.md): Discover how Twilio collaborates with trusted partners to create innovative solutions, extend our platform, and accelerate customer success worldwide.
* [Unlock Customer Data Power in Australian Retail](https://www.twilio.com/en-us/blog/insights/data/unlock-power-of-customer-data-in-australian-retail.md): Solve fragmented data challenges in Australian retail. Unify insights, personalize experiences, boost loyalty, and grow revenue today!
* [Customer Experience (CX)](https://www.twilio.com/en-us/blog/insights/cx.md): Learn how to build better, more engaging customer experiences with our tips, best practices, and trends.
* [List-Unsubscribe Header: What It Is & How to Use It](https://www.twilio.com/en-us/blog/insights/list-unsubscribe.md): List-unsubscribe headers let recipients opt out of emails easily without marking as spam. Learn how to implement list-unsubscribe headers the right way.
* [Google Releases New Compliance Dashboard | Twilio](https://www.twilio.com/en-us/blog/insights/google-compliance-dashboard.md): Are you meeting the new list of sender requirements from Google and Yahoo? Check the compliance dashboard in Google Postmaster.
* [Extend Your Contact Center With Twilio Flex Ecosystem Partners](https://www.twilio.com/en-us/blog/partners/extend-your-contact-center-twilio-flex-ecosystem-partners.md): 
* [Future of BPO](https://www.twilio.com/en-us/blog/insights/the-future-of-bpo-in-the-age-of-ai-and-automation--a-conversatio.md): Discover how AI and automation are transforming the BPO industry. Learn from leaders about upskilling, hyper-personalization, and adapting to change. Watch now!
* [What is conversational marketing?](https://www.twilio.com/en-us/blog/insights/best-practices/conversational-marketing.md): Conversational marketing can help improve your SMS campaigns by prioritizing a customer-focused and dialogue-driven approach to marketing. Learn more here.
* [Integration or Extinction: The New Rules of Marketing Technology](https://www.twilio.com/en-us/blog/insights/best-practices/integration-or-extinction.md): Twilio's CMO Chris Koehler explores why integration, flexibility, and composable tech stacks are reshaping how businesses choose marketing technologies
* [DialDrive: A Complete Phone Platform for Web and Mobile Marketing, Powered by Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/dialdrive-powered-by-twilio-html.md): DialDrive: A Complete Phone Platform for Web and Mobile Marketing, Powered by Twilio
* [Honeypot Traps & Email Security Explained | Twilio](https://www.twilio.com/en-us/blog/insights/honeypot-traps-email-addresses.md): What is a honeypot in cyber security? This guide shares all the details, and also reveals the benefits and drawbacks of these strategies.
* [First Time Hackathoner Wins TechCrunch Disrupt NYC 2015 With Witness](https://www.twilio.com/en-us/blog/company/news/first-time-hackathoner-wins-techcrunch-disrupt-nyc-2015-with-witness-html.md): Just over a year ago, Marinos Bernitsas was cutting C++ code for algorithmic trading systems at a high frequency trading fund in New York City. Having
* [The 8 best texting apps | Twilio](https://www.twilio.com/en-us/blog/insights/best-messaging-apps.md): Mobile messaging apps are a great way to communicate and build relationships with your customers. Here are 8 of the best texting apps for businesses.
* [Serverless Phone Number Validation with AWS Lambda, Python and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/serverless-phone-number-validation-aws-lambda-python-twilio.md): Build a serverless Python function on AWS Lambda that uses the Twilio Lookup API to validate phone numbers.
* [Build Multimodal Voice and Messaging Agents with Twilio and Dify](https://www.twilio.com/en-us/blog/developers/tutorials/product/conversationrelay-agent-dify-voice-messaging.md): Learn to use the open source agent builder Dify with Twilio’s ConversationRelay to build a multimodal experience.
* [Bridging the gap with A2P 10DLC](https://www.twilio.com/en-us/blog/insights/compliance/bridging-the-gap-with-a2p-10dlc.md): 
* [Leadership Updates](https://www.twilio.com/en-us/blog/company/leadership-updates.md): Stay up to date on who’s who within Twilio, and hear from our leaders on company direction and the values driving our vision.
* [What Is the Difference Between Objectives and Goals? | SendGrid](https://www.twilio.com/en-us/blog/insights/difference-between-goals-objectives.md): What is the difference between goals and objectives? Learn everything you need to know to set (and achieve) better outcomes for your business.
* [Build a Soccer Stats WhatsApp Chatbot with Python, Flask and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-soccer-stats-whatsapp-chatbot-python-flask-twilio.md): Build a chatbot for WhatsApp that responds to questions about stats for English league soccer matches.
* [Shared IP vs. Dedicated IP: Which to Choose? | Twilio](https://www.twilio.com/en-us/blog/insights/shared-and-dedicated-ips-which-should-you-choose.md): Trying to determine whether you should send email on a shared or a dedicated IP? Learn the differences and impacts before you decide.
* [Email Authentication: How to Authenticate Email in 5 Steps](https://www.twilio.com/en-us/blog/insights/how-to-authenticate-your-email-in-5-steps.md): Don’t gamble on deliverability. Use email authentication like SPF, DKIM & DMARC to authenticate email, stop spoofing, and build customer trust.
* [First-Party Data](https://www.twilio.com/en-us/blog/insights/data/first-party-data-guide.md): Discover how to activate first-party data. Build trust, ensure proper governance, and drive actionable insights. Start leveraging your data now!
* [How Email Rendering Impacts Sender Reputation](https://www.twilio.com/en-us/blog/insights/rendering-impacts-reputation.md): How your email renders in the inbox can play a role in determining your sender reputation.
* [Cracking the CDP Code](https://www.twilio.com/en-us/blog/company/cdp-rfp-guide-get-started.md): Need help picking the best CDP? Get our easy 4-step RFP Template now to streamline your selection process and ensure a perfect vendor match!
* [Startup Weekend Twin Cities: A Overwhelming Success](https://www.twilio.com/en-us/blog/company/news/startup-weekend-twin-cities-a-overwhelming-success-html.md): Last week I issued a challenge to the participants of StartupWeekend Twin Cities. Now that the event is complete, I can enthusiastically declare that t
* [Schedule surprise messages with Twilio SMS for a mystical date](https://www.twilio.com/en-us/blog/developers/tutorials/product/schedule-surprise-messages-with-twilio-sms.md): Use C# .NET to schedule SMS to organize a mysterious date using Twilio SMS.
* [121+ Cyber Monday email subject line examples in 2026](https://www.twilio.com/en-us/blog/insights/cyber-monday-email-subject-lines.md): Find hundreds of Cyber Monday email subject lines with templates and examples to inspire your email campaigns this shopping season.
* [How AI is Transforming Contact Centers | Twilio](https://www.twilio.com/en-us/blog/insights/ai/AI-transforming-contact-centers1.md): Learn how AI transforms customer contact centers by enhancing self-service, personalizing interactions, and optimizing operations.
* [Twilio Segment Unify: Expert Answers to Profiles, Journeys, and Secure Activation | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/segment-unify-webinar-q-and-a.md): Missed the Unify webinar? Read more about real-time profiles, how Journeys works with your CRM, and securely activating warehouse audiences with Reverse-ETL.
* [Behind the Builder: Stefany Millstein](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Stefany-Millstein-twilio.md): Stefany shares about her Segment-to-Twilio journey and how she’s built a culture of trust and collaboration amongst her team.
* [Insights & Metrics that Inform the Paste Design System](https://www.twilio.com/en-us/blog/insights/cx/insights-metrics-inform-paste-design-system.md): Learn how the Twilio Paste design system captures data to gain insights and track metrics which guide the development of the system.
* [Create a Video Lobby Feature](https://www.twilio.com/en-us/blog/developers/tutorials/product/create-a-video-lobby-feature.md): Learn how to improve your cost efficiency and user experience by building a lobby, or waiting, area for your Twilio Video rooms using Twilio Sync.
* [VoIP call quality: 9 ways to improve quality issues | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/voip-call-quality.md): Poor VoIP call quality can be frustrating. Learn about what affects VoIP call quality and how you can improve VoIP phone quality for your business.
* [How to Use DKIM to Prevent Domain Spoofing](https://www.twilio.com/en-us/blog/insights/how-to-use-dkim-to-prevent-domain-spoofing.md): Learn about DomainKeys Identified Mail (DKIM) and how the email authentication technique improves your overall email deliverability.
* [Twilio Brings Customer Engagement Workflows into Claude by Anthropic](https://www.twilio.com/en-us/blog/partners/introducing-twilio-claude-connector-claude-code-plugin.md): The Twilio Connector and Claude Code plugin let teams design and build customer communications across voice, messaging, and email directly from Claude.ai, Claude Cowork, and Claude Code.
* [Update to FCC’s SMS Opt Out Keywords | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/update-to-fcc-s-sms-opt-out-keywords.md): Update to FCC’s SMS Opt Out Keywords
* [Build a Price Tracker with Twilio Programmable SMS and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-price-tracker-twilio-programmable-sms-node.md): 
* [Parkinsons Voice Initiative: Unlocking New Parkinsons Treatment Through Twilio Voice](https://www.twilio.com/en-us/blog/partners/spotlights/parkinsons-voice-initiative-unlocking-new-parkinsons-treatment-through-twilio-voice-nt-html.md): Parkinsons Voice Initiative: Unlocking New Parkinsons Treatment Through Twilio Voice
* [Twilio Helps Launch Enterprise Cloud Coalition](https://www.twilio.com/en-us/blog/company/news/twilio-helps-launch-enterprise-cloud-coalition-june-2019.md): Twilio joined six companies to launch the Enterprise Cloud Coalition. ECC intends to help public policy makers around privacy, AI, security and other topics.
* [Twilio’s Response to the Recent Codecov Vulnerability](https://www.twilio.com/en-us/blog/company/communications/response-to-the-codecov-vulnerability.md): On April 15, 2021, Codecov publicly disclosed a security event with the Bash Uploader component. Here's how it affected Twilio customer data.
* [Announcing The Customer Data Platform Report 2022](https://www.twilio.com/en-us/blog/insights/trends/customer-data-platform-report-2022.md): Announcing Twilio Segment’s third annual Customer Data Platform report, and a summary of key findings.
* [Top 5 SMS marketing platforms for businesses | Twilio](https://www.twilio.com/en-us/blog/insights/best-sms-marketing-platforms.md): The best SMS marketing solutions are reliable, scalable, and provide transparent reporting. Here are top SMS marketing softwares to consider for your business.
* [Send a WhatsApp media message with C# in 30 Seconds](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-a-whatsapp-media-message-with-c-in-30-seconds.md): 
* [5 Ways to Improve Your Contact Center Security](https://www.twilio.com/en-us/blog/insights/best-practices/5-ways-to-improve-your-contact-center-security.md): Discover the common threats to contact center security, as well as 5 tips for combating these risks and protecting your brand.
* [How to Use Twilio Verify Over Interconnect](https://www.twilio.com/en-us/blog/developers/tutorials/product/use-verify-over-interconnect.md): Securely route Twilio Verify traffic over a private network with Twilio Interconnect for enhanced performance, security, and compliance.
* [5 Questions with Twilio's new Chief Marketing Officer Joyce Kim](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-twilios-new-cmo-joyce-kim.md): Twilio is thrilled to welcome Joyce Kim as our new Chief Marketing Officer, leading our global marketing as we continue to build the future of customer engagement.
* [SMS and MMS Notifications with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/product/server-notifications-csharp-mvc.md): We'll show you a simple C# ASP.NET MVC web app which sends out SMS or MMS notifications to administrators when errors occur.
* [Growing Customer Loyalty through Real-time Personalization Across Every Touchpoint](https://www.twilio.com/en-us/blog/insights/best-practices/real-time-personalization-every-touchpoint.md): Customer experiences need to drive trust and value across the entire journey. Learn how using dynamic, contextual customer profiles can increase satisfaction and revenue.
* [Identity management: what it is and how it works | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/identity-management.md): Identity management is the process of verifying and protecting user identities across digital ecosystems. Learn how it works in this helpful guide.
* [Twilio Segment & Mixpanel - Better together](https://www.twilio.com/en-us/blog/partners/spotlights/segment-and-mixpanel-better-together.md): Explore the benefits of combining Twilio Segment and Mixpanel, highlighting the strengths of Segment's CDP and Mixpanel's Product Analytics solution and how their combination can deliver customer journey insights and personalized and automated user engagement.
* [15 questions every European bank should answer about conversational AI in 2026](https://www.twilio.com/en-us/blog/insights/ai/european-banks-conversational-ai-questions.md): Is your conversational AI ready? Discover the 15 questions European banks must answer to safely deploy conversational AI and meet current regulations
* [Build a Video Application with Breakout Rooms Using Twilio Programmable Video, React, TypeScript, and Express — Part 2](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-app-breakout-rooms-react-typescript-express-part-2.md): Learn how to build a video application with breakout rooms, using Twilio Programmable Video, React, TypeScript, and Express.
* [The Best E-Commerce Marketing Strategy Tips for 2024 | SendGrid](https://www.twilio.com/en-us/blog/insights/ecommerce-marketing-strategy.md): Learn how to create a winning e-commerce marketing strategy in 2024 with these tried-and-true tips and best practices.
* [#SIGNALConf Day 2 Recap](https://www.twilio.com/en-us/blog/events/signalconf-day-2-recaps.md): 
* [User verification: Your off-the-shelf security and productivity solution](https://www.twilio.com/en-us/blog/products/Your-off-the-shelf-security-and-productivity-solution.md): From mitigated fraud risks to greater consumer experiences, user verification can have a big impact on your business.
* [Twilio Startup Labs Founder Spotlight: Karan Kashyap & Matt McEachern, Posh](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-karan-kashyap-matt-mceachern-posh.md): An Interview with Posh co-founders Karan Kashyap & Matt McEachern, for Twilio Startup Labs
* [Lowering the Barrier to Enter the Sharing Economy: Airenvy Communicates Clearly with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/home-rental-management-with-airenvy-and-twilio-nt-html.md): Airenvy helps you manage AirBnB, Homeaway and third-party rentals with Twilio SMS.
* [Introducing the Impact Access Builder Hub from Twilio.org](https://www.twilio.com/en-us/blog/products/launches/introducing-impact-access-builder-hub.md): The Impact Access Builder Hub makes it easier for nonprofit builders to get up-and-running with Twilio. The Hub spans Twilio’s product portfolio, including Messaging, Flex, Frontline, and Segment. This way, you can be sure you’re using the best combinations of products for your program’s needs.
* [What are bots and how to prevent them | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/what-are-bots.md): Learn about what bots are, the types of bots, and how to prevent fake accounts from impacting your business.
* [Compliance Toolkit Generally Available](https://www.twilio.com/en-us/blog/products/compliance-toolkit-generally-available.md): The Compliance Toolkit is now HIPAA eligible and Generally Available to all Twilio customers sending messaging traffic in the United States
* [Your Complete Guide to Account-Based Marketing (ABM) | SendGrid](https://www.twilio.com/en-us/blog/insights/account-based-marketing-abm.md): Learn everything you need to know about account-based marketing (ABM) to drive better results for your business and transform your marketing game.
* [Celebrating 30 Years of SMS (and Our Predictions for What's to Come)](https://www.twilio.com/en-us/blog/products/celebrating-30-years-of-sms.md): x
* [The rise of passwordless authentication in 2026 | Twilio](https://www.twilio.com/en-us/blog/insights/trends/rise-of-passwordless-authentication.md): Passkeys are the future of user authentication. Learn how Twilio can make verification work for you and every user.
* [Guide to Apple Mail Privacy Protection (MPP) & iOS 18 (2025)](https://www.twilio.com/en-us/blog/insights/apple-mail-privacy-protection.md): Find the most recent updates to Apple's Mail Privacy Protection (MPP). See new data, understand the impact & get tips on how to prepare.
* [Understanding Authy 2FA’s Multi-Device Feature - Authy](https://www.twilio.com/en-us/blog/products/understanding-authys-multi-device-feature.md): Authy was recently contacted by Decryptionary, a cryptocurrency and blockchain dictionary, with concerns about security vulnerabilities of using SMS for two-factor authentication (2FA) and questions about how SMS is used in conjunction with the Authy 2FA apps. These are great questions. There has been an increase in phone porting attacks (sometimes known as SIM swapping). … Continue reading "Understanding 2FA, the Authy App, and SMS"
* [Introducing Messaging Copilot: Your Localization and Routing Expert](https://www.twilio.com/en-us/blog/products/launches/introducing-messaging-copilot-html.md): Introducing Messaging Copilot From Twilio #signalconf
* [Events & Community](https://www.twilio.com/en-us/blog/events.md): Learn about upcoming opportunities to connect with fellow builders and developers.
* [Burpy Crowd Sources Food Delivery With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/burpy-crowd-sources-food-delivery-with-twilio-sms-nt-html.md): Burpy Crowd Sources Food Delivery With Twilio SMS
* [It Takes A Village – The Lassy Project Crowdsources Communication To Keep Kids Safe](https://www.twilio.com/en-us/blog/partners/spotlights/it-takes-a-village-the-lassy-project-crowdsources-communication-to-keep-kids-safe-html.md): The Lassy Project Crowdsources Communication With Twilio
* [Sender Policy Framework (SPF)](https://www.twilio.com/en-us/blog/insights/sender-policy-framework.md): An in-depth look at each piece of the Sender Policy Framework (SPF) record, including info on how it helps your reputation and how you can check yours.
* [Our new Databricks partnership: What it is and why it matters](https://www.twilio.com/en-us/blog/partners/spotlights/segment-databricks-partnership.md): Twilio Segment partners with Databricks to develop a bi-directional integration that will help customers unlock more AI potential
* [Nonprofit Tips: How to Engage Volunteers, Donors, and Constituents Via SMS with Twilio for Salesforce](https://www.twilio.com/en-us/blog/insights/best-practices/nonprofit-tips-how-engage-volunteers-donors-sms-twilio-salesforce.md): Learn how nonprofits use SMS through Twilio for Salesforce to talk with and listen to people in their communities. These examples show a few of the powerful features of the app, ranging from a personal conversation to messaging a large audience.
* [Sip from Twilio is here, Sign up for the Beta](https://www.twilio.com/en-us/blog/products/launches/sip-is-here-sign-up-for-the-beta-html.md): <Sip> from Twilio is here, Sign up for the Beta
* [The Ultimate Guide to Cold Email Marketing in 2024 | SendGrid](https://www.twilio.com/en-us/blog/insights/cold-email-marketing.md): Learn how cold email marketing impacts your business and better strategies for long-term success.
* [Intercom Lets You Take Customer Conversations Anywhere With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/intercom-acquire-twilio-sms-html.md): When a prospective customer knocks, you should be there to answer. If you’re not, you should know who knocked and how to follow up. This can seem like
* [Why RCS messaging is the future | Twilio](https://www.twilio.com/en-us/blog/insights/trends/why-rcs-messaging-is-the-future.md): RCS is the next evolution in messaging and customer engagement. Learn why your business should adopt RCS messaging today.
* [Mail Transfer Agent (MTA) Explained | Twilio](https://www.twilio.com/en-us/blog/insights/mail-transfer-agent-mta.md): Learn everything you need to know about mail transfer agents (MTAs) and their role in the email delivery process.
* [Advertising Week Recap Twilio](https://www.twilio.com/en-us/blog/events/advertising-week-2025-recap.md): Advertising Week NY 2025 recap blog and key takeaways
* [Ask the Expert: Melinda Plemel | Twilio](https://www.twilio.com/en-us/blog/insights/ask-the-expert-melinda-plemel.md): Learn deliverability and best practice tips directly from Spamhaus. We chat with Spamhaus’ Melinda Plemel about blocklistings, spam traps, and more.
* [Circly Fights Cancer With Community: Building A Support System With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/circly-fights-cancer-with-community-building-a-support-system-with-twilio-html.md): Circly Fights Cancer With Twilio Powered Communication
* [Tackling the data management challenge: Insights from Enterprise Connect](https://www.twilio.com/en-us/blog/events/tackling-the-data-management-challenge--insights-from-enterprise.md): Recap of a panel discussion at Enterprise Connect, discussing how to effectively manage and leverage dispersed data stores to improve customer experience.
* [What Are Facebook SMS Notifications? How to Get Started](https://www.twilio.com/en-us/blog/insights/cloud-comms/facebook-sms-notifications.md): Want to start receiving Facebook notifications via SMS? Learn everything you need to know about Facebook SMS notifications here.
* [Kiosk Uses TTS To Highlight The Humanity In Everyday Objects](https://www.twilio.com/en-us/blog/partners/spotlights/kiosk-uses-tts-to-highlight-the-humanity-in-everyday-objects-html.md): Kiosk Uses TTS To Highlight The Humanity In Everyday Objects
* [Google’s New Spam Page: Track Your Sender Spam Rate | Twilio](https://www.twilio.com/en-us/blog/insights/google-new-spam-page.md): Google released a new spam page that provides senders with their exact spam rate on a daily, weekly, and monthly basis.
* [Building an Inbound Voice Agent with Twilio and Deepgram](https://www.twilio.com/en-us/blog/partners/integrations/building-an-inbound-voice-agent-with-twilio-and-deepgram.md): 
* [Ask the Expert: Clea Moore, Principal Product Manager, Yahoo Mail](https://www.twilio.com/en-us/blog/insights/ask-the-expert-clea-moore.md): What signals should senders be looking at? What do you do if your emails are landing in the spam folder? Find out from the Principal Product Manager at Yahoo Mail.
* [11 Clever AI Email Management Tools and Features](https://www.twilio.com/en-us/blog/insights/ai-email-management-tools.md): Discover the best AI email management tools and features and learn how to transform your inbox and email communications.
* [Good Dog Design Uses Twilio to Make Sure the Cake is Not a Lie](https://www.twilio.com/en-us/blog/partners/spotlights/good-dog-design-uses-twilio-to-make-sure-the-cake-is-not-a-lie-html.md): Wendy’s, the famous Australian ice cream franchise, came to Good Dog Design with a problem: they wanted to sell cakes online, but many of their s
* [#SIGNALConf Day 1 Recap](https://www.twilio.com/en-us/blog/events/signalconf-day-1-recap.md): 
* [200,000 developers and counting: the WhatsApp Business API on Twilio is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/whatsapp-api-generally-available.md): 
* [Zero-Party Data: What it is and How to Use it to Personalize Marketing](https://www.twilio.com/en-us/blog/insights/best-practices/personalized-marketing-zero-party-data.md): Learn about zero-party data: what it is, how to gather it, and how to use it to drive cross-channel marketing campaigns.
* [Blog Archive](https://www.twilio.com/en-us/blog/archive.md): Jump into our vault for a look back at past posts and retired content.
* [How to Send Email Surveys (the Right Way) in 2024](https://www.twilio.com/en-us/blog/insights/email-survey-best-practices.md): Learn the must-know best practices to increase your opens, response rates, and the overall quality of your email surveys.
* [Fight for the Future Defends Net Neutrality with Programmable Voice and SMS](https://www.twilio.com/en-us/blog/partners/spotlights/fight-for-the-future-defends-net-neutrality-with-programmable-voice-and-sms-html.md): Using a Twilio Voice and SMS, the Boston-based advocacy organization connects people with their congressional representatives to fight for net neutrality.
* [DMARC Records: What is DMARC in Email?](https://www.twilio.com/en-us/blog/insights/what-is-dmarc.md): Learn why a DMARC record is important and how it can improve your campaign's email delivery and avoid spam folders, as well as see a sample.
* [Twilio Flex: Updates from SIGNAL 2021](https://www.twilio.com/en-us/blog/insights/cloud-comms/flex-signal-updates-2021.md): SIGNAL 2021 is a wrap! But you can still learn about the Flex product announcements highlighted including Flex ONE, Flextensions, and other key Flex news.
* [How to Optimize Your Email for Mobile](https://www.twilio.com/en-us/blog/insights/how-to-optimize-your-email-for-mobile.md): Use these 10 tips to optimize your emails for mobile. You'll find subject line tips, email width suggestions, CTA recommendations, and much more!
* [Coding The Way To A Human Right: Human Utility Gives Underserved Communities Access To Water](https://www.twilio.com/en-us/blog/partners/spotlights/coding-the-way-to-a-human-right-human-utility-gives-under-served-communities-access-to-water-html.md): Coding The Way To A Human Right: Human Utility Gives Under-served Communities Access To Water
* [8 Best Ways to Market Your New Podcast in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-market-podcast.md): Learn how to market your new podcast and connect with your audience so that you can build a successful, revenue-generating podcast.
* [Email Marketing for Real Estate | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-real-estate.md): Email marketing tips and software for real estate: Learn how to build a list of buyers and sellers and use email marketing to turn them into clients.
* [Data Residency for SMS in the European Union](https://www.twilio.com/en-us/blog/products/launches/data-residency-for-SMS-eu.md): Twilio Data Residency for SMS in the European Union (EU), enabling you to process and store personal data in SMS locally within the EU.
* [Beginner’s Guide to Click Funnels | Twilio](https://www.twilio.com/en-us/blog/insights/what-are-click-funnels.md): What are click funnels? And how can they improve conversion? Check out this five-minute beginner’s guide to get started.
* [I Fought Gmail's Tabs, and The Tabs Won](https://www.twilio.com/en-us/blog/insights/fought-gmail-tabs.md): Stop fighting Gmail’s tabs. Learn how Primary vs. Promotions placement works, and why good senders should embrace (not fear) Gmail sorting.
* [Compliance](https://www.twilio.com/en-us/blog/insights/compliance.md): Stay up to date on the latest regulations, industry standards, and best practices for secure, compliant customer communications at scale.
* [Real-Time Personalization with AI](https://www.twilio.com/en-us/blog/insights/trends/why-real-time-matters-future-proofing-your-marketing-in-the-era.md): Discover how real-time data activation enhances personalization, boosts customer engagement, and optimizes marketing spend with AI tools. Elevate your strategy now!
* [5+ reasons to use VoIP call centers in 2026 (and beyond)](https://www.twilio.com/en-us/blog/insights/cloud-comms/reasons-to-have-voip-call-center.md): Traditional phone systems cost too much and can't scale. Learn why businesses are switching to VoIP call centers for lower costs and advanced features.
* [Forecasting the ROI of Multichannel Marketing | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/forecast-roi-multichannel-marketing.md): Learn how to measure the performance and return on investment (ROI) of your business's multichannel marketing communications.
* [Company](https://www.twilio.com/en-us/blog/company.md): Get the latest updates from inside Twilio—including leadership announcements, culture highlights, and more.
* [Respond to Incoming SMS with Python and GCP Cloud Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/respond-incoming-sms-python-gcp-cloud-functions.md): Learn how to create a serverless function that handles incoming text messages using Twilio and Google Cloud Functions.
* [How to build brand loyalty with your retail marketing strategy | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/build-brand-loyalty-retail-marketing.md): Personalization is crucial to your omnichannel retail strategy, and Twilio helps add the human touch. Explore these tips to cultivate brand loyalty.
* [Old Stories, New Tech: StoryWorth Captures Family Memories with Twilio Voice](https://www.twilio.com/en-us/blog/partners/spotlights/old-stories-new-tech-storyworth-captures-family-memories-with-twilio-voice-html.md): StoryWorth uses Twilio Voice to Capture Family Memories
* [Building a data culture and bringing marketing and data engineering teams together](https://www.twilio.com/en-us/blog/insights/building-data-culture-marketing-data-engineering.md): Discover how to build a strong data culture by aligning marketing and data engineering teams. Learn key strategies for data quality, unified customer profiles, and AI-powered personalisation to drive better business outcomes.
* [How Twilio Improved Control of AWS Root Credentials at Scale](https://www.twilio.com/en-us/blog/company/inside-twilio/improved-aws-root-credentials-at-scale.md): Learn how Twilio improved their processes to control and track AWS root credentials.
* [SIGNAL Behind the Scenes: Twilio's Kris Gutta](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-kris-gutta.md): Kris Gutta, a Product Manager on Twilio's Voice team sits down with Corey Weathers to talk about Twilios launch of Media Streams.
* [Sonar Adds To Its Customer Communication Toolbelt With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/sonar-adds-to-its-customer-communication-toolbelt-with-twilio-sms-html.md): Sonar Adds To Its Customer Communication Toolbelt With Twilio SMS
* [Observability in AI](https://www.twilio.com/en-us/blog/insights/ai/observability-AI-era.md): Discover how to enhance data quality and AI accuracy. Solve observability challenges and unlock better model performance today!
* [A Hero’s Journey: The business impact of Twilio Messaging](https://www.twilio.com/en-us/blog/company/a-heros-journey-the-business-impact-of-twilio-messaging.md): Heroes anticipate needs, rescue people in dire situations, and build trust. Twilio Messaging does too. Read how.
* [SMS and MMS Marketing Notifications with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/marketing-notifications-python-flask.md): We demonstrate opt-in marketing messages using SMS and MMSes using Python and Flask with the Twilio Python SDK.
* [Giving Families a Financial Lifeline with Twilio SMS](https://www.twilio.com/en-us/blog/insights/cloud-comms/giving-families-financial-lifeline-twilio-sms.md): “You can think of us as TurboTax for bankruptcy,” explains Pavuluri. Upsolve uses a mix of software and attorney form review to expedite the process and help people file. Upsolve provides consistent feedback to users to guide them through and increase their success rate. “We send people automated SMS notifications through Twilio at every step of the bankruptcy process,” says Pavuluri “After they file, we send follow up text messages, updating them on case progress.”
* [Add Token Streaming and Interruption Handling to a Twilio Voice OpenAI Integration](https://www.twilio.com/en-us/blog/developers/tutorials/product/token-streaming-interruption-handling-twilio-voice-openai.md): Add Token Streaming and Interruption Handling to a Twilio Voice OpenAI Integration using Conversation Relay and Node.js. Use this tutorial for lower latency on your AI Voice Application.
* [Email Marketing Customer Journey Guide](https://www.twilio.com/en-us/blog/insights/customer-journey-and-email-marketing.md): Want to follow your customers' journey with your marketing emails? Learn more about the customer journey in email marketing.
* [The Twilio Community Surpasses Five Million Developer Accounts.](https://www.twilio.com/en-us/blog/company/news/twilio-community-surpasses-five-million-developer-accounts.md): Twilio's developer community now has more than 5 million developer accounts, all changing the way society communicates. Become a hero and join them today.
* [How to clean your email list: your step-by-step scrub guide | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-clean-email-list.md): Learn how to clean your email list—from identifying inactive subscribers to re-engagement campaigns.
* [TwilioCon Closing Keynote with Jeff Lawson, Ethan Kurzweil and Josh Stein](https://www.twilio.com/en-us/blog/events/twiliocon-closing-keynote-html.md): TwilioCon Closing Keynote with Jeff Lawson, Ethan Kurzweil and Josh Stein
* [AI in Software Development: Ready for the Pilot Seat?](https://www.twilio.com/en-us/blog/insights/ai/ai-in-software-development-2024.md): Discover how AI is transforming software development. From coding to UX design, see how you can leverage AI tools to boost productivity.
* [Twilio's Developer Evangelist Anni Chen](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-anni-chen.md): Introducing Twilio Developer Evangelist Anni Chen, an AI nerd, foodie and productivity hacker. Let’s serve up the flavours of my journey into developer evangelism.
* [Introducing .NET Engineer of Technical Content, Amanda Lange](https://www.twilio.com/en-us/blog/company/spotlights/introducing-net-engineer-amanda-lange.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Identifying Phone Number Carriers in Python with Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-identify-a-phone-number-carrier-in-python-with-twilio-lookup.md): Learn how to tell if a phone number is a Twilio number using Twilio's Lookup API line type intelligence package.
* [Gatsby email contact forms with Twilio Functions and React](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/gatsby-email-contact-form-react-serverless.md): Learn to build an email contact form for your Gatsby website with Twilio serverless functions, SendGrid, and React.
* [How leading marketing automation platforms use Twilio | Twilio](https://www.twilio.com/en-us/blog/insights/how-marketing-automation-platforms-use-twilio.md): Discover how top marketing platforms leverage Twilio’s robust APIs for seamless, scalable customer engagement and personalized campaigns.
* [Twilio SendGrid Joins The Authindicators Working Group](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-sendgrid-joins-authindicators-working-group.md): Twilio SendGrid Joins Authindicators Working Group to work on Brand Indicators for Message Identification (BIMI)
* [The power of being heard: how good listening can boost profits](https://www.twilio.com/en-us/blog/insights/trends/the-power-of-being-heard-how-good-listening-can-boost-profits.md): How voice can generate insights that help businesses build a personalised CX.
* [The complete guide to email marketing for authors | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/email-marketing-for-authors.md): Learn how email marketing can help authors connect with readers, sell more books, and build stronger relationships.
* [What is speech analytics and how can it benefit your business?](https://www.twilio.com/en-us/blog/insights/best-practices/what-is-speech-analytics.md): Speech analytics can help pull insights and analyze data from audio recordings, which can be especially useful in contact centers. Learn more from Twilio.
* [#OwlAboutMe: NJ Potter, Manager, Platform Architecture](https://www.twilio.com/en-us/blog/company/spotlights/owlaboutme-nj-potter-manager-platform-architecture.md): Meet NJ Potter (She/Her), Manager - Platform Architecture. Read more about her, how she found Twilio through a previous role she worked in, and why a career coach is integral to her development in our #OwlAboutMe employee spotlight.
* [RCS vs WhatsApp: Which is better for business messaging?](https://www.twilio.com/en-us/blog/insights/rcs-vs-whatsapp.md): RCS vs WhatsApp: what's the difference? Compare features, security, business messaging, and which one works best for your use case.
* [Reducing Admin Time & Expediting Phone Number Compliance](https://www.twilio.com/en-us/blog/insights/compliance/reducing-admin-time-expediting-phone-number-compliance.md): New Regulations and Compliance feature for Twilio Phone Numbers that will decrease admin time and expedite compliance.
* [How to Use SendGrid's Dynamic Templates for Your Transactional Emails](https://www.twilio.com/en-us/blog/insights/how-to-use-sendgrids-dynamic-templates-for-your-transactional-emails.md): Learn how to leverage SendGrid's dynamic content feature for transactional emails, native support for Handlebars syntax, and easy-to-test options. Ideal for developers and marketers looking to streamline their email template updates.
* [Fancy Hands Saves Summer One Errand At A Time With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/fancy-hands-saves-summer-one-errand-at-a-time-with-twilio-nt-html.md): Fancy Hands Saves Summer with Twilio SMS
* [What is Ordinal Data?](https://www.twilio.com/en-us/blog/insights/ordinal-data.md): We’ll walk you through what ordinal data is, how to understand it, and how to use it to your advantage.
* [Send an SMS message During a Phone Call with Java and Spark](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-java.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Java helper library and Spark.
* [Twilio Celebrates Women's History Month](https://www.twilio.com/en-us/blog/company/news/twilio-celebrates-womens-history-month.md): Meet some incredible Twilions who make our shared experience better with the work that they do.
* [Industry Leaders' Secrets](https://www.twilio.com/en-us/blog/insights/cx/what-sets-them-apart--how-industry-leaders-connect-with-customer.md): Discover strategies from Human37, Anthropologie, and AppFolio to build strong customer connections. Learn actionable tips for every touchpoint.
* [Your customers don't hate AI — they hate you lying about it](https://www.twilio.com/en-us/blog/insights/ai-disclosure-transparency-gap.md): 81% of brands say their AI identifies itself. Only 22% of consumers agree. Learn why the gap exists and how to close it.
* [Email Unsubscribe Best Practices](https://www.twilio.com/en-us/blog/insights/managing-your-marketing-email-unsubscribes.md): Learn best practices to improve your unsubscribe email messaging and process plus campaign ideas for unengaged subscribers.
* [Twilio.org Welcomes New Advisor Board Members](https://www.twilio.com/en-us/blog/company/news/twilio-org-advisor-board-html.md): Twilio.org Launches Advisor Board with Members from Code for America, Salesforce Foundation, Kapor Center & Bessemer Ventures Partners
* [How to Become an Email Marketer | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-become-email-marketer.md): If you’re thinking about becoming an email marketer, let us be the first to say: great idea. Here’s what you need to know to make it happen.
* [Ringing in the holidays with 68 billion messages and emails](https://www.twilio.com/en-us/blog/company/news/our-customers-are-ringing-in-the-holidays-with-68-billion-messages-and-emails.md): Twilio's customers sent over 68 Billion messages and emails over our platform during Cyber Week 2023
* [Twilio Professional Services for Programmable Voice Onboarding](https://www.twilio.com/en-us/blog/company/twilio-professional-services-for-programmable-voice-onboarding.md): Learn how Twilio's Professional Services team can help you build an optimal, scalable, compliant Programmable Voice solution with our onboarding services.
* [Unveiling the future: Redefining user authentication and fraud mitigation | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/redefining-user-authentication-fraud-mitigation.md): Explore the complexities of fraud prevention, understand the latest tactics used by fraudsters, and discover cutting-edge technologies that can help safeguard your business and consumers.
* [Twilio Authy gets facelift and new name but is still the authenticator app everybody loves](https://www.twilio.com/en-us/blog/products/launches/twilio-authy-new-name.md): Twilio Authy gets facelift and new name but is still the authenticator app everybody loves
* [Send Transactional Emails in PHP with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-transactional-emails-php-twilio-sendgrid.md): Learn how to send transactional emails in PHP using Twilio SendGrid
* [Building a Video App: The Complete Buyer’s Checklist](https://www.twilio.com/en-us/blog/insights/cloud-comms/building-video-app-complete-buyers-checklist.md): The most important questions you need to answer before you build a video chat app.
* [How All My Sons scaled personal service | Twilio](https://www.twilio.com/en-us/blog/insights/how-all-my-sons-scaled-personal-service-with-twilio.md): All My Sons Moving's Chief Technology Officer Ashraf Syed shares how Twilio’s platform helped the company prove that moving can feel personal at scale.
* [Celebrating 100,000 Heroes with Your Milestone Moments](https://www.twilio.com/en-us/blog/company/news/celebrating-100000-heroes-with-your-milestone-moments-html.md): Today we’re celebrating you, the DOers and heroes who are changing the way we communicate. We couldn’t have done it without you, and together we’ve pas
* [Your 7-Step Email Marketing Plan | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-plan0.md): Wherever you are in your email marketing journey, an email marketing plan will give you the goals, direction, and strategies you need to succeed.
* [Introducing the Twilio Alumni Talent Hub](https://www.twilio.com/en-us/blog/company/news/introducing-the-twilio-talent-hub.md): The Twilio Alumni Talent Hub is an opt-in website where our colleagues can share their expertise and experience with potential employers.
* [Email Marketing for Financial Advisors](https://www.twilio.com/en-us/blog/insights/email-marketing-for-financial-advisors.md): Learn why email marketing is important for financial advisors and what you can do to get started with marketing your business online.
* [Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause](https://www.twilio.com/en-us/blog/company/communications/billing-incident-post-mortem-breakdown-analysis-and-root-cause-html.md): Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause
* [2025 Customer Data Platform Report](https://www.twilio.com/en-us/blog/insights/data/cdp-report-2025.md): Discover how businesses in 2025 leverage AI & personalization with CDPs. Uncover key findings and why CDPs are indispensable now. Read more!
* [Buying Email Lists: Why You Shouldn’t | Twilio](https://www.twilio.com/en-us/blog/insights/buying-email-lists.md): Learn why buying email lists harms deliverability and discover best practices for growing your list the right way.
* [6 things to know about RCS business messaging | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/rcs-what-to-know.md): Learn everything you need to know about RCS messaging and how to get started with Twilio.
* [Send a gopher gif with Go using MMS in 14 lines](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-gif-go-using-mms-14-lines.md): Send a gopher gif via MMS using Twilio and Go.
* [First-Party vs. Zero Party Data: Understand the Difference](https://www.twilio.com/en-us/blog/insights/data/first-vs-zero-party-data.md): Explore the nuances between first-party and zero-party data, their strategic value and use cases, and how Segment ensures ethical and effective data collection.
* [What you should know about Australia's new SMS Sender ID Register](https://www.twilio.com/en-us/blog/insights/australia-sender-id-register.md): 
* [How to Create a Social Media Campaign | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-create-social-media-campaign.md): Want to use social media more in your marketing campaigns? Learn how to create effective and engaging social media marketing campaigns with the help of Twilio SendGrid.
* [Getting Started with the Java Streams API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-the-java-streams-api.md): 
* [Email-to-SMS Gateway Deprecation](https://www.twilio.com/en-us/blog/company/communications/email-to-sms-gateways-july-2024.md): After 7/31/2024, Twilio will take account actions against customers using email-to-SMS gateways.
* [Milestones For Onboarding your SMS Project to Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/milestones-onboarding-your-sms-project-to-twilio.md): Get step-by-step onboarding instructions for how to build an optimal Twilio messaging or SMS application.
* [Web API vs SMTP Relay: Email Sending Guide](https://www.twilio.com/en-us/blog/insights/web-api-or-smtp-relay-how-should-you-send-your-mail.md): SendGrid provides a couple of different options for integrating and sending mail through our platform. Learn more about SMTP vs. API sending.
* [From "Au Revoir" to "Bonjour": A New Era for Telemarketing Calls in France](https://www.twilio.com/en-us/blog/insights/telemarketing_calls_in_france.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Improve Customer Service with AI on WhatsApp | Twilio Tips](https://www.twilio.com/en-us/blog/insights/how-to-use-ai-on-whatsapp-to-improve-your-company-s-customer-ser.md): Enhance your company's customer service using AI on WhatsApp. Discover trends, customer stories, and build scalable solutions with our APIs. Learn more now!
* [Your Guide to the Best Email Marketing for Bloggers](https://www.twilio.com/en-us/blog/insights/email-marketing-for-bloggers.md): Learn how to master email marketing for bloggers to build your audience and grow your traffic.
* [GDPR: Data Subjects, Controllers and Processors, Oh My!](https://www.twilio.com/en-us/blog/insights/compliance/gdpr-data-subjects-controllers-processors-html.md): Who are Data subjects, Controllers, and Processors? What are their obligations under the GDPR? Can you be a Data controller and Processor at the same time?
* [Twilio News](https://www.twilio.com/en-us/blog/company/news.md): Read the latest company announcements, partnership news, and press highlights here.
* [Career Journeys @Twilio](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio.md): As Twilio continues to evolve, hear employee stories of discovering new opportunities, tackling new challenges, and navigating their career journeys.
* [Black Friday & Cyber Monday 2023 By The Numbers | Twilio SendGrid](https://www.twilio.com/en-us/blog/company/black-friday-cyber-monday-2023.md): Twilio SendGrid processed a whopping 64 billion emails during Cyber Week 2023. Read through more of our Black Friday and Cyber Monday email stats.
* [3 personalized marketing campaigns to inspire your strategy | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/personalized-marketing-campaigns-strategy.md): Check out these personalized marketing campaigns and learn how to leverage Twilio for stronger customer connections and impressive ROI.
* [MuleSoft Releases Cloud Connector for Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/mulesoft-releases-cloud-connector-for-twilio-html.md): MuleSoft releases Cloud Connector for Twilio, which allows developers to easily integrate the Twilio API within Mule.
* [What you should know about Verizon’s A2P 10DLC Service](https://www.twilio.com/en-us/blog/insights/compliance/what-you-should-know-about-verizons-a2p-10dlc-service.md): 
* [RingDNA dials call tracking, IVR and virtual call center into Salesforce](https://www.twilio.com/en-us/blog/partners/spotlights/ringdna-twilio-call-tracking-ivr-virtual-call-center-salesforce-html.md): DemandResults' RingDNA combines call tracking, inbound IVR and a virtual call center in a single, Salesforce-integrated, Twilio-powered app
* [Regulatory Compliance Corner July 2025](https://www.twilio.com/en-us/blog/insights/2025-july-regulatory-updates.md): July 2025 update of all things global regulatory and compliance
* [Nonprofit, Urban Refugees, Democratize Communication For Displaced People](https://www.twilio.com/en-us/blog/partners/spotlights/urban-refugees-democratize-communication-for-displaced-people-html.md): Urban Refugees Democratize Communication For Displaced People
* [SaaS Email Marketing Strategies | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-saas.md): Learn the what, where, and how, of email marketing in SaaS, and find inspiration and steps you’ll need to develop your email marketing program.
* [Demystifying Twilio SendGrid Account Structure](https://www.twilio.com/en-us/blog/insights/demystifying-twilio-sendgrid-account-structure.md): Want to know how to build a scalable Twilio SendGrid account structure? Learn the best practices to configure your parent account and subusers here.
* [Beyond the Hype: How to Actually Unlock AI Agents for Customer Engagement](https://www.twilio.com/en-us/blog/insights/ai/unlock-ai-agents-customer-engagement.md): AI agents are poised to fundamentally change how businesses interact with customers. Go beyond the hype and learn how AI agents can unlock value for your customers and your business.
* [What is a Data Layer? How Data Layers Work](https://www.twilio.com/en-us/blog/insights/what-is-a-data-layer.md): An introduction to the data layer: what it is, how it works, and how it can benefit your business.
* [Twilio Gives Back Globally](https://www.twilio.com/en-us/blog/company/news/twilio-gives-back-globally.md): See how and where Twilions participated in community service for Global Impact Day.
* [The Assumptions Sinking Go-to-Market Strategies](https://www.twilio.com/en-us/blog/insights/best-practices/assumptions-sinking-gtm-strategies.md): Learn from top Marketing & RevOps leaders about the common pitfalls they see when trying to create a GTM strategy, and how to avoid this.
* [Reflecting on Pride: More Than a Month of Celebration](https://www.twilio.com/en-us/blog/company/inside-twilio/reflecting-on-pride-2024.md): See how we celebrated Pride Month as a global tribute to the LGBTQ+ community and helped advance LGBTQ+ equality, justice, and visibility.
* [How to conference call on your Android](https://www.twilio.com/en-us/blog/insights/best-practices/android-conference-call.md): Learn how to make a conference call on Android devices and scale to include more than five callers using programmable voice technology from Twilio.
* [Running Your Business From The Palm of Your Hand: Heymarket Makes SMS Scalable](https://www.twilio.com/en-us/blog/partners/spotlights/heymarket-mobile-sms-for-businesses-html.md): On a Sunday morning, Amit got a text from the man delivering his furniture. The man wanted to apologize for last night. The two had not seen each other
* [Introducing PHP Developer Marcus Battle](https://www.twilio.com/en-us/blog/company/spotlights/php-developer-marcus-battle.md): Meet Marcus Battle, the newest member of the Twilio Developer Voices team, who is a PHP developer and will enable fellow PHP developers to teach other developers how to get started and build with Twilio.
* [How automation is revolutionizing customer engagement | Twilio](https://www.twilio.com/en-us/blog/insights/how-automation-revolutionizes-customer-engagement.md): Discover how automation transforms customer service by offering instant responses and 24/7 support. Keep up with the newest trends to improve customer satisfaction.
* [Email Marketing for Financial Services](https://www.twilio.com/en-us/blog/insights/email-marketing-for-financial-services.md): Learn how to use email marketing to promote and grow your financial services business with these 5 effective campaigns for finance businesses.
* [RCS vs. iMessage: Everything you need to know in 2026](https://www.twilio.com/en-us/blog/insights/rcs-vs-imessage.md): RCS vs iMessage—what's the difference? Compare features, security, cross-platform support, and what each means for consumers and businesses.
* [Add Token Streaming and Interruption Handling to a Twilio Voice Mistral Integration](https://www.twilio.com/en-us/blog/developers/tutorials/product/token-streaming-interruption-handling-twilio-voice-mistral.md): Add token streaming for lower latency and interruption handling to a Twilio Voice AI Agent Mistral Integration using ConversationRelay and Node.js.
* [Data Retention Policy](https://www.twilio.com/en-us/blog/insights/compliance/data-retention.md): Learn how to create a data retention policy that reduces costs, mitigates legal risks, and enhances security. Safeguard your business today!
* [June 2026 Fraud Update: Securing Your Secrets and CI/CD from the Supply Chain](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-june-2026.md): Protect your organization's secrets from the latest supply chain risks. Learn how to build a multi-layered defense strategy with Twilio.
* [Twilio Startup Labs Founder Spotlight: Chris Dolinski, Vibehut](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-chris-dolinski-vibehut.md): An interview with Vibehut founder Chris Dolinski, for Twilio Startup Labs
* [6 Best Tech Tools for Nonprofits and Charities](https://www.twilio.com/en-us/blog/insights/best-practices/nonprofit-tech-tools.md): Discover the best tech tools that nonprofits and social impact companies can use to increase fundraising and serve more people.
* [Voice AI vs conversational AI: what's the difference?](https://www.twilio.com/en-us/blog/insights/voice-ai-vs-conversational-ai.md): Conversational AI is the intelligence. Voice AI is the delivery method. Here's what that means (and how they work together) in 2026.
* [Day In The Life: Being A Twilio Software Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-being-a-twilio-software-engineer-html.md): Day In The Life: Being A Twilio Software Engineer
* [Understanding Packet Loss and How to Fix It](https://www.twilio.com/en-us/blog/insights/cloud-comms/understanding-packet-loss-and-how-fix-it.md): Packet loss is when a data packet does not make it to its destination. Learn more about packet loss and how to fix it for your company.
* [Twilio.org Awards Nearly $3.7 Million in Grants to 26 Nonprofits to Support Crisis Communications](https://www.twilio.com/en-us/blog/company/news/twilio-org-awards-grants-nonprofits-crisis-communications.md): 
* [Security Notice: Phone Change Process - Authy](https://www.twilio.com/en-us/blog/company/communications/phone-change-process.md): Summary of notice: Routine security testing revealed a vulnerability unrelated to authentication The vulnerability had potential to expose data for a small number of users (&lt;0.2%) We proactively issued a customer notice as a precaution to users The Authy service was not affected The detail… Through our routine vulnerability research, one of our outside security … Continue reading "Security Notice: Phone Change Process"
* [How to build a conference line with Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-conference-call-line-twilio-studio.md): Learn to build a conference call line using Twilio Studio - no coding required.
* [Generate Art with DALL·E 2 and Twilio Serverless via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-art-with-dall-e-2-and-serverless-sms.md): x
* [Sending Bulk Emails With Twilio SendGrid and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-bulk-email-sendgrid-python.md): Learn to send bulk emails with SendGrid and Python, including personalization.
* [10 ChatGPT Prompts for Email Marketing | Twilio](https://www.twilio.com/en-us/blog/insights/email-chatgpt-prompts.md): These email ChatGPT prompts delivered shockingly good emails when tested across multiple brands and chats. Not like “good for AI.” Like, good good.
* [Spam Traps: What They Are and How to Avoid Them | Twilio](https://www.twilio.com/en-us/blog/insights/spam-traps-what-they-are-and-why-you-should-pay-attention-to-them.md): Spam traps are a common tool for companies wondering how to detect spam. Here we explain what spam traps are and how to identify and avoid them.
* [21 conversational AI examples and use cases in 2026](https://www.twilio.com/en-us/blog/insights/conversational-ai-examples-use-cases.md): How does conversational AI work in practice? Here are specific examples across six industries, from voice AI to cross-channel support.
* [Fraud Prevention with Twilio User Authentication & Identity](https://www.twilio.com/en-us/blog/insights/best-practices/fraud-prevention-twilio-account-security.md): Learn best practices for fraud prevention using Twilio Lookup and Verify APIs
* [How AI is Transforming Contact Centers | Twilio](https://www.twilio.com/en-us/blog/insights/ai/AI-transforming-contact-centers.md): Learn how AI transforms customer contact centers by enhancing self-service, personalizing interactions, and optimizing operations.
* [Creating memorable moments with Twilio Video](https://www.twilio.com/en-us/blog/insights/best-practices/creating-memorable-moments-twilio-video.md): Learn how Twilio customers successfully created customized video applications centered around user experience.
* [Introducing Twilio Developer Relations Manager, Alina Rakhmatoullina](https://www.twilio.com/en-us/blog/company/spotlights/introducing-twilio-developer-relations-manager-alina-rakhmatoullina.md): Meet Alina Rakhmatoullina, Twilio's most recent Developer Relations Manager. Learn about her background and journey to Twilio.
* [Boost Your Marketing with Email Autoresponders | SendGrid](https://www.twilio.com/en-us/blog/insights/email-autoresponders.md): One of the easiest ways to bring automation into your daily workflow is with an email autoresponder. Learn how to make it happen.
* [Data activation: what it is & how to do it](https://www.twilio.com/en-us/blog/insights/data/data-activation.md): Collecting data is easy. Activating it is hard. This guide covers the data activation process, common obstacles, and how to get it right.
* [Deliverability Control with Shared IP Pools | Twilio](https://www.twilio.com/en-us/blog/insights/shared-ip-address-pool-improvements.md): Learn when and why to use shared IP pool addresses with Twilio SendGrid when sending email messages to your customers.
* [How to take data governance from compliance burden to competitive advantage](https://www.twilio.com/en-us/blog/insights/data-governance-competitive-advantage.md): Good data governance doesn't slow you down—it sets you apart. Learn how to turn compliance complexity into a real competitive edge.
* [Build a Text to Image Service via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-text-to-image-service-via-sms.md): Learn to use Stable Diffusion and Twilio Programmable SMS to generate and deliver AI-generated images from texted-in prompts.
* [10 holiday text message templates to use with customers | Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/holiday-text-templates.md): Boost holiday cheer in your customer communications with these 10 festive text templates.
* [Bringing SendGrid and Segment to Twilio.com: A More Unified Web Experience](https://www.twilio.com/en-us/blog/company/bringing-sendgrid-and-segment-to-twilio.md): SendGrid and Segment are merging into Twilio.com. Learn what’s changing, what stays the same, and how a unified platform helps you build faster.
* [Design Thinking & GDPR](https://www.twilio.com/en-us/blog/insights/compliance/design-thinking-gdpr-html.md): Learn all about the General Data Protection Regulation (GDPR) and how it relates to Security with this blog post authored by our Chief Security Officer.
* [Google Notifying Senders on Unsubscribes | Twilio](https://www.twilio.com/en-us/blog/insights/google-unsubscribe-outreach.md): Google has started emailing senders regarding their unsubscribe process.
* [Victory 91.5 Takes Radio From Hardware Powered to Software Powered with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/victory-91-5-takes-radio-from-hardware-powered-to-software-powered-with-twilio-html.md): There are certain tools of the trade all radio stations use. The most insufferable morning zoo drive-time duos and world’s best DJs (cough, cough Seatt
* [Authy User: Two-Factor Authentication in Tampa - Authy](https://www.twilio.com/en-us/blog/insights/authy-user-two-factor-authentication-tampa.md): An information technology and security professional from Argentina details why he recommends Authy two-factor authentication (2FA) for protecting online accounts in business, and for individuals.
* [SMS Fallback to Voice Notifications](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-fallback-to-voice-notifications.md): Learn to use Twilio Programmable Voice to send voice notifications automatically when SMS fails.
* [Navigate Data Compliance with a CDP for Privacy](https://www.twilio.com/en-us/blog/insights/compliance/data-compliance-cdp-privacy.md): Ensure data privacy and compliance with a CDP. Learn to effortlessly protect customer data and deliver personalized content. Discover how now!
* [Email List Management Tools and Best Practices | Twilio](https://www.twilio.com/en-us/blog/insights/email-list-management.md): Learn about the best email list management tools and best practices to manage your recipients and create opportunities for engagement.
* [8 Ways to Check Your Email Sending Reputation](https://www.twilio.com/en-us/blog/insights/5-ways-check-sending-reputation.md): Use these email reputation checker tools, stats, and tips to improve email deliverability and improve your domain reputation.
* [Building Developer Tools For Developers: Scout Goes Open Source on Server Side Monitoring](https://www.twilio.com/en-us/blog/partners/spotlights/building-developer-tools-for-developers-scout-goes-open-source-on-server-side-monitoring-html.md): Andre Lewis has a mission for his company, Scout: “We’re trying to make ugly things easy and beautiful.” If you’ve answered obnoxious blare of a on-cal
* [5 Call to Action (CTA) Examples to Inspire Your Campaigns](https://www.twilio.com/en-us/blog/insights/call-to-action-examples.md): Want to see email call to action (CTA) examples in action? See some of our favorite CTA examples and what sets them apart from the rest.
* [What is the Future of Communications? TwilioCon Speakers Weigh In](https://www.twilio.com/en-us/blog/company/news/what-is-the-future-of-communications-twiliocon-speakers-weigh-in-html.md): We asked TwilioCon speakers Josh Gosse, Rand Wacker, and Delyn Simons "what is the future of communications?"
* [Twilio’s Response to the Log4J Vulnerability](https://www.twilio.com/en-us/blog/company/communications/response-log4j-vulnerability.md): Twilio's overview of our response to the recently discovered zero-day vulnerability in the Java logging library Log4j.
* [Enhance customer engagement with these new Twilio releases | Twilio](https://www.twilio.com/en-us/blog/insights/cx/new-twilio-releases-enhance-customer-engagement.md): Our latest Twilio releases delve deeper into the intersection of data and technology to help brands enhance customer engagement in the moments that matter.
* [Build a Twilio alert system with Express, json-rules-engine, and Mongo](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/custom-twilio-alerting-system-express-mongodb-sendgrid.md): Build a custom Twilio alerting system using Express.js, json-rules-engine, Twilio SendGrid, and MongoDB to send email when you hit alerts fitting your criteria.
* [Announcing $3.7M in Venture Capital Investment Raised](https://www.twilio.com/en-us/blog/company/news/announcing-series-a-investment-of-37m-in-twilio-html.md): Today, we’re proud to announce that we have closed a round of funding, raising $3.7M to expand our product development, sales, and marketing effo
* [What Is Live Shopping?](https://www.twilio.com/en-us/blog/insights/best-practices/what-is-live-shopping.md): The impact of live shopping can be a game changer for your business, taking your engagement and sales to the next level. Here’s how.
* [How to Lookup Phone Numbers in Plain PHP With Twilio's Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/product/lookup-phone-numbers-plain-php-twilio-lookup-api.md): Learn how to lookup and validate phone numbers in plain PHP using Twilio's Lookup API
* [Building Holiday Magic with NORAD | Twilio](https://www.twilio.com/en-us/blog/company/twilio-norad-santa-tracker-2025.md): For over 70 years, NORAD Tracks Santa has spread holiday magic. This year, Twilio's WebRTC technology helps connect kids with Santa's Christmas Eve journey
* [Share a File over a WebRTC Data Channel with Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/product/share-file-webrtc-data-channel-twilio-video.md): Build a video application with a file-sharing feature using the DataTrack API.
* [Wix Takes Customer Experience Into Their Own Hands And Builds A Twilio-Powered Call Center](https://www.twilio.com/en-us/blog/partners/spotlights/wix-takes-customer-experience-into-their-own-hands-and-builds-a-twilio-powered-call-center-nt-html.md): Wix Builds A Twilio Powered Call Center
* [Maximize ROI with Twilio's Customer Data Platform](https://www.twilio.com/en-us/blog/insights/data/customer-data-platform-roi.md): Discover how to measure and boost ROI using Twilio's cloud communications tips, trends, and customer stories for scalable voice and SMS apps. Learn more!
* [Integrating Social Impact Into Your Company: How Twilio.org Pledged 1%](https://www.twilio.com/en-us/blog/company/news/twilio-dot-org-pledging-1-percent-html.md): A lot of people think about social impact initiatives as purely philanthropic, a side project a company takes on to give back, something that is separa
* [[Webinar] Voice AI that connects](https://www.twilio.com/en-us/blog/events/-Webinar--Voice-AI-that-connects.md): Learn how to scale voice AI into production, protect your return on investment, and eliminate the custom infrastructure tax.
* [7 steps to build a savvy email marketing strategy in 2026](https://www.twilio.com/en-us/blog/insights/build-email-marketing-strategy.md): Learn how to build a smart email marketing strategy. Goals, audience, list, deliverability, content, automation, measurement. Do them in that order.
* [The Ins and Outs of DMARC Monitoring in 2026](https://www.twilio.com/en-us/blog/insights/dmarc-monitoring.md): Learn how DMARC monitoring helps you identify legitimate senders, block unauthorized email, and reach enforcement without disrupting your email program.
* [First-Party vs. Third-Party Data](https://www.twilio.com/en-us/blog/insights/data/first-vs-third-party-data.md): Learn the key differences between first- and third-party data.
* [The Weight Of A Text: Telerivet Unlocks SMS Communication In Developing Countries with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/telerivet-sms-communication-in-developing-countries-with-twilio-sms-nt-html.md): Telerivet Unlocks SMS Communication In Developing Countries with Twilio SMS
* [What is a tracking plan?](https://www.twilio.com/en-us/blog/insights/what-is-a-tracking-plan.md): Discover how a tracking plan can optimize your data collection. Learn the benefits, how to create one, and ensure compliance. Get started now!
* [Personalizing Customer Engagements with the WhatsApp Business Platform](https://www.twilio.com/en-us/blog/insights/best-practices/personalizing-customer-engagements-whatsapp-business-platform.md): Twilio webinar on WhatsApp for marketing featuring Gartner
* [The Hidden Obstacles to B2B Email Deliverability](https://www.twilio.com/en-us/blog/insights/hidden-obstacles-b2b-email-deliverability.md): Learn why B2B Email Deliverability is so complex and what signals to look for.
* [What is speech recognition and how does it work? | Twilio](https://www.twilio.com/en-us/blog/insights/ai/what-is-speech-recognition.md): Speech recognition technology allows a program to translate spoken words into text. Learn more about how speech recognition could benefit your business.
* [Ahoy Twilio SendGrid](https://www.twilio.com/en-us/blog/company/news/ahoy-twilio-sendgrid.md): Twilio adds the leading developer platform for email SendGrid and now offers the full breadth of channels companies use for customer engagement.
* [How to build an Email Newsletter application using ASP.NET Core and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-an-email-newsletter-application-using-asp-net-core-and-sendgrid.md): Learn how to build an application to manage contacts and send out newsletters using C#, ASP.NET Core, Entity Framework Core, and SendGrid.
* [CASL Checklists: Are You Abiding By the Law?](https://www.twilio.com/en-us/blog/insights/casl-checklists.md): Key takeaways from CASL webcast with legal expert, Shaun Brown, including 2 comprehensive checklists that can help you evaluate your email sending.
* [Personalization: The key to customer experience, loyalty, and growth | Twilio](https://www.twilio.com/en-us/blog/insights/cx/personalization-customer-journey-experience.md): Personalization earns long-term customer loyalty and growth. Learn how to successfully personalize your customer journey experience.
* [5 tips to make your virtual week of service a success](https://www.twilio.com/en-us/blog/company/inside-twilio/5-tips-make-your-virtual-week-service-success.md): 
* [CRM vs. CDP](https://www.twilio.com/en-us/blog/insights/data/crm-vs-cdp.md): Discover the differences between CRM and CDP systems. Learn how each tool manages customer data to boost your business strategy. Find out more!
* [Build a Video Application with Breakout Rooms Using Twilio Programmable Video, React, TypeScript, and Express — Part 1](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-app-breakout-rooms-react-typescript-express-part-1.md): Learn how to build a video application with breakout rooms, using Twilio Programmable Video, React, TypeScript, and Express.
* [Twilio’s GDPR Commitment: Support for Customer Compliance Objectives](https://www.twilio.com/en-us/blog/company/communications/twilios-gdpr-commitment-support-for-customer-compliance-objectives-html.md): Twilio is committed to being GDPR compliant by May 25, 2018. New data processing addendum for customers. Additional GDPR guidance materials coming soon.
* [MMS for Long Text Messages is Generally Available](https://www.twilio.com/en-us/blog/developers/tutorials/product/mms-for-long-text-messages.md): Use MMS to send long text messages in the USA or Canada with Twilio Programmable Messaging
* [Introducing PHP Software Engineer of Technical Content, Matthew Setter](https://www.twilio.com/en-us/blog/company/spotlights/meet-matthew-setter-php-software-engineer-of-technical-content.md): Hi. I'm Matthew Setter, PHP Software Engineer of Technical Content on the Voices team. Here's the short version of how I came to work at Twilio.
* [What’s In The Box!? Tracking What’s In Your Moving Boxes with Twilio SMS and Clarify.io](https://www.twilio.com/en-us/blog/partners/spotlights/track-moving-boxes-clarifyio-twilio-html.md): Tracking Moving Boxes With Twilio and Clarify.io
* [A/B Testing Best Practices](https://www.twilio.com/en-us/blog/insights/best-practices/ab-testing-best-practices.md): Discover A/B testing best practices. Learn to run impactful experiments to boost customer satisfaction and company growth. Start optimizing now!
* [Introducing Elastic SIP Trunking Support for AudioCodes SBCs and Microsoft Teams](https://www.twilio.com/en-us/blog/products/launches/introducing-sip-trunking-audiocodes-microsoft-teams.md): Twilio is collaborating with AudioCodes to introduce Elastic SIP Trunking services to Microsoft Teams. Learn more inside.
* [Balancing Personalisation & Privacy](https://www.twilio.com/en-us/blog/insights/compliance/ensure-data-compliance-when-building-trust.md): Discover how to achieve GDPR compliance while delivering personalised experiences. Enhance trust with transparent data practices and AI-driven solutions.
* [How Twilio Can Help with Strong Customer Authentication in PSD2](https://www.twilio.com/en-us/blog/insights/best-practices/how-twilio-can-help-strong-customer-authentication-psd2.md): We look at the different types of 2FA you can use with Twilio’s Authy API for Strong Customer Authentication in PSD2
* [Identity resolution: what it is and how it works](https://www.twilio.com/en-us/blog/insights/identity-resolution.md): What is identity resolution? Learn how it works, why it matters for marketing, and how to unify customer data across every device and touchpoint.
* [Ask the Expert: Anne P. Mitchell, CEO and President, Get to the Inbox by ISIPP SuretyMail](https://www.twilio.com/en-us/blog/insights/ask-the-expert-anne-p-mitchell.md): Staying compliant in today’s email world is a must. We hear insights from Anne P. Mitchell, who helped author the CAN-SPAM Act of 2003.
* [Digital Innovation Grants for Tech-Driven Impact](https://www.twilio.com/en-us/blog/company/news/digital-innovation-grants-tech-driven-impact.md): Learn about Twilio’s Digital Innovation Grants and the ways nonprofits build their technical capacity and improve their digital offerings.
* [The Google BIMI Pilot Is Here!](https://www.twilio.com/en-us/blog/insights/google-bimi-pilot.md): 
* [IP Warm-Up for Email Deliverability](https://www.twilio.com/en-us/blog/insights/ip-warm-up-for-email-deliverability.md): Learn about the importance of IP warm-up and tips to do it correctly to improve your email deliverability. Find out how to gradually establish a positive sender reputation and avoid blocklists while optimizing inbox placement.
* [How Twilio’s Programmable Voice Saved My Vacation](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-twilio-s-programmable-voice-saved-my-vacation.md): 
* [SIGNAL Behind the Scenes: Twilio's Michael Carpenter](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-michael-carpenter.md): Kris Gutta, a Product Manager on Twilio's Voice team sits down with Corey Weathers to talk about Twilios launch of Media Streams.
* [Real Gifts via SMS: Yiftee Launches GiftUp API, Secret Admirer Feature](https://www.twilio.com/en-us/blog/partners/spotlights/real-gifts-via-sms-yiftee-launches-giftup-api-secret-admirer-feature-html.md): Yiftee offers real gifts via sms, powered by Twilio and the Yiftee Gift Up API
* [Twilio Acquires Ionic Security to Provide the Most Trusted Customer Engagement Platform](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-ionic-security.md): Twilio has acquired Ionic Security to accelerate the development of our data security features and capabilities for our customers.
* [What is data collection? Methods, types & examples](https://www.twilio.com/en-us/blog/insights/data/data-collection.md): Data collection is how businesses gather information to make decisions. Here's what it means, common methods, and how to get it right.
* [How to Send an RCS message with Twilio and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-rcs-python.md): Learn how to implement RCS messaging with Twilio's sandbox and C# .NET
* [E-commerce fraud prevention: tips, strategies, and best practices](https://www.twilio.com/en-us/blog/insights/best-practices/ecommerce-fraud.md): E-commerce fraud is a huge problem, especially during peak shopping periods. Learn effective ways to prevent authentication fraud, including implementing Twilio Verify to secure transactions.
* [Conversational AI vs generative AI: What's the difference?](https://www.twilio.com/en-us/blog/insights/conversational-ai-vs-generative-ai.md): Generative AI creates content. Conversational AI manages dialogue. Here's how they differ, how they overlap, and when to use each one.
* [Create a Mailing List Using Email API & Laravel](https://www.twilio.com/en-us/blog/insights/create-a-mailing-list-using-twilios-sendgrid-email-api-laravel-and-vue-js.md): Email is key to any communications strategy. Learn how to send bulk emails to mailing lists created with Twilio SendGrid's Email API, Laravel, & Vue.js.
* [SIGNAL Behind the Scenes: Twilio's Ashley Roach](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-ashley-roach.md): Ashley Roach, a Product Manager at Twilio discusses the new Twilio CLI with Lizzie Siegle of Twilio. Also see the Serverless API and hear about life at Twilio.
* [Email Marketing for Schools and Education | Twilio](https://www.twilio.com/en-us/blog/insights/email-strategies-schools-education.md): Learn the best email strategies for schools and educational institutions to drive engagement, attract students, boost fundraising, and keep alumni connected.
* [October 2025 Fraud Update: Beat Scammers This Black Friday & Cyber Monday | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-october-2025.md): Explore the latest trends in AIT and general webform abuse, plus key steps ISVs can take to secure accounts for the holidays and respond effectively.
* [The Complete Guide to Email Marketing for Jewelry](https://www.twilio.com/en-us/blog/insights/email-marketing-for-jewelry.md): Learn everything you need to know about email marketing for jewelry to make your campaigns sparkle and (more importantly) sell.
* [Push Notifications vs. SMS Texts: What’s the Difference?](https://www.twilio.com/en-us/blog/insights/cloud-comms/push-notifications-vs-sms.md): Push notifications and text messages are similar ways to reach your customers, but businesses should use them intentionally. Learn the differences.
* [What is Aggregate Performance Reporting Format (APRF)?](https://www.twilio.com/en-us/blog/insights/aggregate-performance-reporting-feedback.md): Aggregate Performance Reporting Format (APRF) is a proposed email feedback mechanism that would show what happens to emails after inbox providers accept them.
* [Yahoo Mail’s Storage Limit Change Impacts Senders](https://www.twilio.com/en-us/blog/insights/yahoo-mail-storage-impacts-senders.md): Yahoo Mail has reduced their storage limit and that does have an impact on senders.
* [Why Project Management Matters for Finance Professionals](https://www.twilio.com/en-us/blog/insights/why-project-management-matters-for-finance.md): Project management is an essential skill for all projects in any industry and we want to help finance professionals understand the importance of using these skills in their day to day.
* [Obtaining Caller ID Information with ASP .NET Core and Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/caller-id-information-asp-net-core-razor-pages-twilio-lookup.md): Computer programming tutorial demonstrating how to use Twilio Lookup in ASP.NET Core Razor Pages projects to retrieve and present caller information by implementing the Twilio Helper Library for .NET. Includes code for a complete project and links to additional information.
* [How to Use Voice Transcriptions for Customer Analytics | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/voice-transcriptions-customer-analytics.md): Learn how to unlock insights through voice transcription and intelligence, enhancing customer analytics for better sales, personalization, and service.
* [How to Send Emails in JavaScript/Node.js with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-emails-in-javascript-with-sendgrid.md): 
* [Lyft Delivers Safe Rides and Easy Communication with Twilio API](https://www.twilio.com/en-us/blog/partners/spotlights/lyft-and-twilio-html.md): Lyft delivers safe rides and easy communication with Twilio
* [Build a Travel Recommender with Twilio MMS, Flask, and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-travel-recommender-python.md): In this tutorial, you'll use Twilio's Programmable Messaging API, Flask, and Airtable to build a travel recommendation bot to help you plan your next trip.
* [Adapting and Building Together In Strange Times](https://www.twilio.com/en-us/blog/company/news/adapt-build-together-strange-times.md): Twilio is here for you, your business, medical professionals, and first responders during these difficult times during the COVID-19 crisis.
* [Equity Management and Fundraising Best Practices for Startups with SeedLegals](https://www.twilio.com/en-us/blog/insights/best-practices/equity-management-and-fundraising-best-practices-startups.md): Learn about structuring your startup’s fundraising strategy and how to manage equity for early-stage founders from Twilio Startups partner SeedLegals.
* [How to Maximize Your SMS Marketing ROI](https://www.twilio.com/en-us/blog/insights/best-practices/maximize-sms-marketing-roi.md): Want to get the most out of your SMS marketing tool? Learn how you can optimize your program and follow best practices to maximize your ROI.
* [Customer loyalty programs: Tips, examples, and how to start | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/customer-loyalty-program.md): An effective loyalty program boosts customer retention. Learn tips, examples, and how to build one.
* [Increase Call Answer Rates on iOS with Suggested Contacts](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/increase-call-answer-rates-on-ios-with-suggested-contacts.md): Learn to use suggested contacts to increase answer rates when calling iOS users using Twilio SendGrid, and Twilio Programmable Voice.
* [The Power of Event Webhooks: Top 3 Advantages](https://www.twilio.com/en-us/blog/insights/event-webhooks-top-advantages.md): Event webhooks are a powerful way to collect, process, and deliver events in real-time. Learn more about the benefits of event webhooks.
* [Nonprofit Digital Marketing Strategies: A Step-by-Step Guide](https://www.twilio.com/en-us/blog/insights/best-practices/nonprofit-digital-marketing-strategies.md): A strategic online presence is vital for nonprofit organizations to connect with audiences. Learn how to create a nonprofit digital marketing strategy.
* [How to Send SMS with Twilio Firebase Extensions](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-twilio-firebase-extensions.md): In this tutorial, learn how Twilio Lab’s Send Messages Extension on Firebase helps integrate Twilio’s Messaging APIs with Firebase applications.
* [Introducing Developer of Technical Content, Dhruv Patel](https://www.twilio.com/en-us/blog/company/spotlights/dhruv-patel.md): Introducing Developer for Technical Content, Dhruv Patel
* [Send Email Notifications to Subscribers with SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-notifications-subscribers-sendgrid-nodejs.md): In this article, you will learn how to build an email price notification system with SendGrid and Node.js.
* [14 conversational AI design best practices to implement](https://www.twilio.com/en-us/blog/insights/conversational-ai-best-practices.md): Good conversational AI design isn't about clever prompts. Here are the best practices that determine whether your AI resolves anything.
* [AI-Ready Data with Twilio Segment’s CDP for Precision](https://www.twilio.com/en-us/blog/insights/ai/ensuring-your-data-is-ai-ready.md): Ensure precise AI applications. Twilio Segment’s CDP collects, cleans, and activates AI-ready data for impactful, intelligent decisions. Explore now!
* [How AI Agents Will Reshape Your Growth Marketing Strategy](https://www.twilio.com/en-us/blog/insights/best-practices/ai-agents-growth-marketing-strategy.md): AI agents are poised to profoundly change growth marketing. Learn how to embrace this technology and create more personalized customer experiences at scale.
* [Real-Time Messaging: Definition & How to Use It](https://www.twilio.com/en-us/blog/insights/best-practices/real-time-messaging-definition-how-to-use-it.md): Real-time messaging allows businesses to engage with customers. Learn more about what real-time messaging is and how your organization can leverage it.
* [Retail marketing tips, examples, and compliance | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/retail-marketing.md): Retail marketing is necessary for business growth. Learn what it is, how to implement it, and some compliance tips. See how Twilio can magnify your results.
* [Join the global movement for good with Twilio, Zoom, Atlassian, and Okta](https://www.twilio.com/en-us/blog/company/news/join-the-wepledge-movement.md): 
* [TwilioCon 2012: Jeff Lawson Introduces the Newest Twilio Products with Global Reach](https://www.twilio.com/en-us/blog/company/news/twiliocon-2012-jeff-lawson-introduces-the-newest-twilio-products-and-global-reach-html.md): TwilioCon 2012: Availability on 6 continents, New APIs, WebRTC for Twilio Client, brand new Twilio Developer Profiles, & Premium Support.
* [How to Send an SMS from Android](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-an-sms-from-android-html.md): In this post I will show you how to use Twilio to send an SMS from Android and how to make sure your credentials are secure outside of your app.
* [Validating Phone Numbers Effectively with ASP.NET Core 3.1 Razor Pages](https://www.twilio.com/en-us/blog/developers/tutorials/product/validating-phone-numbers-in-razor-pages.md): Computer programming tutorial showing how to validate phone numbers in an ASP.NET Core 3.1 Razor Pages application using libphonenumer-csharp, including how to collect and return data on a single Razor page, how to bind separate data model classes, and how to use the ModelState model error collection with libphonenumber-csharp errors.
* [End-to-end Encryption for WebChat on Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/end-to-end-encryption-for-webchat-on-flex.md): A secure Webchat communication between the Customers and Agents using Flex with e2e encryption.
* [Deliver voice notifications over the phone in just three steps](https://www.twilio.com/en-us/blog/developers/tutorials/product/voice-notification-app.md): Learn how to create your own voice notification solution with Twilio's newly released open source Voice Notification App built in ReactJS for the Web.
* [WePledge 1% March Cause of the Month: 5 Ways to Challenge Gender Bias](https://www.twilio.com/en-us/blog/company/news/wepledge-march-cause-of-the-month-challenge-gender-bias.md): 1% makes a world of difference. In honor of International Women’s Day and U.S. Women’s History Month, WePledge 1% is challenging bias and amplifying the achievements of women.
* [6 Questions to Ask Before Migrating to a Cloud Contact Center | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/cloud-contact-center-migration-questions.md): As many businesses switch from legacy systems to cloud contact centers, asking these questions will ensure a smooth transition. Learn more at Twilio.
* [Make a Phone Call from a Bash Script using Twilio Programmable Voice](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-phone-call-bash-script-twilio-programmable-voice.md): Learn how to make a phone call directly from your bash/shell scripts.
* [Fraudster Motivations and Business Tactics to Address Corporate Identity Fraud](https://www.twilio.com/en-us/blog/insights/best-practices/fraudster-motivations-and-business-tactics-to-address-corporate-identity-fraud.md): What motivates fraudsters to commit cybercrimes? Learn this and tactics on combating corporate identity fraud.
* [Generating Nintendo Music Over the Phone in Python with Magenta and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generating-nintendo-music-over-the-phone-with-magenta-and-twilio.md): 
* [Why 78% of customers try to bypass your AI agent](https://www.twilio.com/en-us/blog/insights/why-customers-bypass-ai-agents.md): New Twilio research finds 78% of consumers have tried to bypass an AI agent to reach a human. Here's why (and what to do about it).
* [Transform Data with Twilio Segment & Snowflake for AI-Ready Insights](https://www.twilio.com/en-us/blog/insights/data/transforming-data-into-business-outcomes.md): Unlock AI-ready, centralized customer data with Segment and Snowflake. Improve personalization, acquisition, and retention effectively. Join us at Snowflake Data Summit 2024!
* [IVA vs. IVR: What’s the Difference?](https://www.twilio.com/en-us/blog/insights/cloud-comms/iva-vs-ivr.md): IVA and IVR are similar technologies often used in contact centers. Learn more about the differences between IVA and IVR.
* [6 non-negotiable parts of an email message you need to include | Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/parts-of-an-email.md): Every email sent by your business needs to contain these six parts in order to resonate with recipients and stay legally compliant.
* [Send domain-bound one-time passcodes with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/domain-bound-sms-otps-verify.md): Domain-bound OTPs help prevent SMS phishing and keep your customers secure. Learn how to easily update your verification messages with Twilio Verify templates.
* [Fairness is Fundamental: Three Actions to Strengthen Voter Rights](https://www.twilio.com/en-us/blog/company/news/three-actions-strengthen-voter-rights.md): The right to vote is fundamental. Here are three ways Twilio is taking meaningful steps to support our democracy.
* [Contact Centers: Uncovering Transformation in a Digital Era](https://www.twilio.com/en-us/blog/insights/flex-contactcenter-transformation-digital-era.md): Learn how Twilio is transforming the way organizations use a contact center
* [The truth about SMTP commands and your email campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/smtp-commands.md): Learn all about SMTP commands to send email and how they benefit your email marketing campaigns.
* [Twilio Leadership Update](https://www.twilio.com/en-us/blog/company/leadership-updates/twilio-leadership-update.md): 
* [Ask the Expert: Marcel Vinson, Sales Director, Valimail](https://www.twilio.com/en-us/blog/insights/ask-the-expert-marcel-vinson.md): What are the ins-and-outs of a DMARC policy? Does every company need a DMARC policy? Learn the answers from a DMARC expert at Valimail.
* [Announcing the Twilio.org Impact Fund](https://www.twilio.com/en-us/blog/company/news/announcing-the-twilio-org-impact-fund-html.md): It’s hard to see how something as simple as a text can serve underrepresented communities, save lives, or encourage financial stability. That is, until
* [How to Send SMS with Twilio and Micronaut](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-twilio-micronaut.md): 
* [Build call forwarding with caller ID using Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-forwarding-caller-id-lookup.md): Learn how to quickly launch a call forwarding service that sends you an SMS with Caller ID details - no code required!
* [Build an Email Newsletter Application with Express, Node.js and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-newsletter-application-express-node-js-sendgrid.md): Learn how to build a full-stack app that allows users to sign up, confirm, and unsubscribe to a newsletter, and allows file uploads to send newsletters out to the masses through SendGrid contact lists.
* [Twilio Events Update: SIGNAL and Events Through September 30, 2020](https://www.twilio.com/en-us/blog/company/news/twilio-events-update-through-september-2020.md): Twilio is hosting a virtual SIGNAL Conference September 30- October 1 and will not be hosting any other live events through September.
* [Delivering billions of messages exactly once](https://www.twilio.com/en-us/blog/insights/exactly-once-delivery.md): The single requirement of all data pipelines is that they cannot lose data. Data can usually be delayed or re-ordered–but never dropped.
* [How To Track User Events With Segment in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/track-user-events-segment-node-js.md): Learn to integrate Segment's Node.js library to track user events, identify users, and route data to analytics destinations. This guide has code examples for implementing identify, track, and page methods for your Express application.
* [The Solution to Shadow APIs](https://www.twilio.com/en-us/blog/insights/best-practices/solution-shadow-apis.md): Learn about Shadow APIs and the top risks in API security related to asset management and resource visibility.
* [How to use AI](https://www.twilio.com/en-us/blog/insights/ai/how-to-use-ai.md): Discover how businesses and professionals can use AI to automate processes, increase efficiency, and serve customers better.
* [Celebrating the Twilio Developer Searchlight Honorees](https://www.twilio.com/en-us/blog/company/news/2022-developer-searchlight-honorees.md): Meet the six honorees of Twilio’s inaugural Developer Searchlight program, who impact developers through community, mentorship, or code.
* [Email Marketing for Insurance Companies](https://www.twilio.com/en-us/blog/insights/email-marketing-for-insurance.md): Want to elevate your insurance email marketing? Get all the strategies and insights needed for optimal results.
* [The ultimate RCS holiday messaging playbook for brands | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/rcs-messaging-holiday-playbook.md): Transform holiday texts into immersive shopping experiences with RCS. Capture attention with rich visuals, interactive replies, and verified brand markers.
* [How MyMind is Changing: Expanding Access To Mental Health Services With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/mymind-expanding-access-to-mental-health-services-with-twilio-nt-html.md): MyMind: Expanding Access To Mental Health Services With Twilio
* [Automated Survey with Java and Servlets](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-java-servlets.md): Learn to build automated surveys to gain immediate customer feedback using Java, Servlets, and the Twilio API.
* [Detect Emotions with Twilio Video and AWS Rekognition](https://www.twilio.com/en-us/blog/developers/tutorials/product/detect-emotions-video-calls-twilio-aws-rekognition.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Use Svelte and Go to Build a Video Chat App](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-svelte-go.md): In this Twilio tutorial, learn how to build a real-time video chat app with Svelte 5, Vite, and Go using the Twilio Video API.
* [SMS Marketing: How to Decide Whether to Build or Buy a Solution](https://www.twilio.com/en-us/blog/insights/best-practices/sms-marketing-build-or-buy.md): Trying to decide whether to build or buy an SMS marketing solution? Here are key factors you should consider when making your decision.
* [Why DIY SMS Fraud Protection is Dangerous](https://www.twilio.com/en-us/blog/insights/best-practices/diy-sms-fraud-protection-dangers.md): Learn about Artificially Inflated Traffic and SMS Pumping Fraud, and why DIYing a solution is fraught with danger.
* [Email vs. SMS: How to Choose the Right Channel (2025)](https://www.twilio.com/en-us/blog/insights/email-vs-sms-which-channel-should-you-choose.md): Email vs text? Know which channel to use? Learn about the essential differences and pros and cons to use the right medium for your goals.
* [Unsubscribe Links in Transactional Emails? | Twilio](https://www.twilio.com/en-us/blog/insights/should-you-include-an-unsubscribe-link-in-transactional-email-messages.md): Should you include an unsubscribe link in every message you send? This post shares tips on how to approach your unsubscribe link strategy.
* [Opt-in and opt-out text messages: definition, examples, and guidelines | Twilio](https://www.twilio.com/en-us/blog/insights/compliance/opt-in-opt-out-text-messages.md): Opt-in and opt-out text messages ensure you only send SMS customers want. Learn what they are, the guidelines, and examples of opt-in messages.
* [Automated Survey with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-python-flask.md): Learn to build automated surveys to gain immediate customer feedback using Python, Flask, and the Twilio API.
* [Automated Survey with Java and Spring](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-java-spring.md): Learn to build automated surveys to gain immediate customer feedback using Java, Spring, and the Twilio API.
* [Explore AI's game-changing role in customer engagement](https://www.twilio.com/en-us/blog/insights/ai/exploring-ai-game-changing-role-in-customer-engagement.md): Learn how brands use predictive and generative AI to create hyper-personalised experiences, moving beyond traditional marketing.
* [An Update on the Feb 26, 2021 Service Disruption](https://www.twilio.com/en-us/blog/company/communications/february-26-service-disruption-update.md): Twilio experienced a service disruption on February 26, 2021. Here's a breakdown of what happened and how we're going to improve our processes.
* [Announcing the Winners of the Twilio.org Climate Tech Prize](https://www.twilio.com/en-us/blog/company/news/twilio-org-2024-climate-tech-prize-winners.md): See the winners of Twilio.org’s 2024 Climate Tech Prize, awarded for innovative solutions to the challenges of climate-induced migration and displacement.
* [Targeted Email Marketing for Better CX | Twilio](https://www.twilio.com/en-us/blog/insights/targeted-email-marketing.md): Learn the who-what-why behind targeted email marketing and how you can use segmentation and personalization to create emails that engage your audience.
* [DIY Identity Resolution Pitfalls](https://www.twilio.com/en-us/blog/insights/best-practices/four-biggest-pitfalls-of-diy-identity-resolution.md): Discover key misconceptions in DIY identity resolution. Avoid common pitfalls and enhance your strategy with expert insights. Click to learn more!
* [10+ best practices to improve your email deliverability](https://www.twilio.com/en-us/blog/insights/8-best-practices-to-improve-your-email-deliverability.md): Email deliverability determines whether your messages reach inboxes or spam folders. Follow these 10+ best practices to improve your deliverability rates.
* [Twilio Acquires Segment, the Market-leading Customer Data Platform](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-segment.md): Twilio acquires the leading customer data platform Segment, allowing developers to unify customer data across every customer touchpoint.
* [Security Update for CVE-2014-6271 (Shellshock)](https://www.twilio.com/en-us/blog/company/communications/security-update-for-cve-2014-6271-shellshock-html.md): Security update regarding the Shellshock vulnerability, CVE-2013-6271 which affects Unix and Linux systems.
* [Generate Images with DALLE 2 and Twilio SMS using Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-images-dall-e-2-sms-python.md): Read on to learn how to build a SMS chatbot using OpenAI's DALL·E 2, Twilio Programmable Messaging and Python.
* [Build Video API with Twilio Video, Node.js, TypeScript, & Express](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-api-twilio-programmable-video-node-js-typescript-express.md): Learn how to create and manage video chat rooms programmatically using Twilio Programmable Video and Node.js.
* [Enhance your existing IVR system with Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/enhance-your-existing-ivr-system-with-twilio.md): Interactive Voice Response (IVR) systems are the backbone of good voice engagement. Learn how you can use one.
* [Toll free, dedicated short codes, or 10-digit long codes: which is best for my U.S. messaging strategy?](https://www.twilio.com/en-us/blog/insights/best-practices/which-is-best-for-my-us-messaging-strategy.md): A2P 10DLC has brought changes to the business messaging landscape. Which type of number is best for your businesses' messaging strategy? Read on to find out.
* [Industry Insights](https://www.twilio.com/en-us/blog/insights.md): Explore the latest trends, best practices, and expert tips shaping the future of customer engagement.
* [Send a Text Message using JavaScript/Node.js in 30 seconds with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-text-in-javascript-node-in-30-seconds-html.md): Send A Text In Node In 30 Seconds With Twilio
* [Leveraging SendGrid's Event API](https://www.twilio.com/en-us/blog/insights/leveraging-sendgrids-event-api.md): Read how TeamSnap used SendGrid's Event API to improve deliverability and see which emails were getting delivered, bounced, or sent to spam.
* [What is a Simple Mail Transfer Protocol (SMTP) server?](https://www.twilio.com/en-us/blog/insights/what-is-an-smtp-server.md): What is SMTP (Simple Mail Transfer Protocol), and how do SMTP servers send email? Learn more about the basics of SMTP servers and how they work.
* [TwilioCon Speakers Discuss The Future of Communications, and It’s Personal](https://www.twilio.com/en-us/blog/company/news/twiliocon-speakers-discuss-the-future-of-communications-and-its-personal-html.md): This year’s TwilioCon focuses on building the future of communications. We’re bringing together the developers and DOers who are busy creating this fut
* [Email Marketing for Restaurants | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-restaurants.md): Introduction to email marketing for restaurants. Learn how to build a list and leverage email to increase foot traffic and food sales, even during the slow season.
* [How to use email seed list testing effectively](https://www.twilio.com/en-us/blog/insights/email-seed-list-testing.md): Email seed list testing is a valuable tool in the deliverability toolbox, but it’s not a crystal ball. Learn how to effectively use seed list testing.
* [Holiday Sending Strategies for 2024](https://www.twilio.com/en-us/blog/insights/holiday-email-sending-with-sendgrid.md): Email can cut through the noise and connect with your audience. Grab a cup of cocoa, sit back, and learn how to sleigh this upcoming holiday season.
* [What is voice recognition and how does it work? | Twilio](https://www.twilio.com/en-us/blog/insights/ai/what-is-voice-recognition.md): Voice recognition is the ability of a program to detect a human voice and perform voice commands. Learn about the benefits of voice recognition for businesses.
* [Manage the Recordings of Your Video Calls with the Twilio Compositions API, Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/manage-video-recordings-twilio-compositions-api-python-flask.md): Learn how to compose, view, and download your Twilio Video recordings in a playable format, using Python and Flask.
* [How to Build an IoT Medication Tracker](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/iot-tracker-medication-adherence.md): We'll show you how to build an IoT tracker to improve medication adherence, that provides reminders to patients and alerts to medical providers.
* [Email Marketing for Doctors in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-doctors.md): Learn everything you need to know about email marketing for doctors to find more patients and improve the customer experience with your medical practice.
* [What is data reliability (and do you need reliable data)?](https://www.twilio.com/en-us/blog/insights/data/reliable-data.md): Data reliability is the foundation of good decision-making. This guide covers what reliable data means, why it matters, and how to improve it.
* [How to Send Scheduled SMS with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/beginner-send-scheduled-text-sms-twilio-java.md): Learn how to schedule an SMS with Twilio Programmable Messaging services to send a text into the future to a mobile device using Twilio and Java.
* [Cross-sell and upsell: What’s the difference?](https://www.twilio.com/en-us/blog/insights/best-practices/cross-sell-vs-upsell.md): Cross-selling and upselling are effective strategies to increase sales. Learn the difference between these strategies and best practices to improve sales.
* [CC and BCC in Emails: How to Use Both Like a Pro](https://www.twilio.com/en-us/blog/insights/cc-bcc-emails.md): What’s CC and BCC in email? And which one should you use? Here’s everything you need to know to use CC and BCC like a pro.
* [Behind the Builder:Khushbu Shaikh, Technical Account Lead](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Khushbu-Shaikh-twilio.md): From tech support to leading global initiatives, Khushbu Shaikh reflects on how Twilio shaped her growth, career path, and personal milestones.
* [AI](https://www.twilio.com/en-us/blog/insights/ai.md): See how AI is reshaping customer engagement, from AI agents delivering personalized support to real-time insights that drive smarter interactions.
* [What’s influencing digital customer engagement trends in 2023?](https://www.twilio.com/en-us/blog/insights/best-practices/whats-influencing-digital-customer-engagement-trends-in-2023.md): See what top macro-influences are impacting the digital customer engagement trends of 2023 from the State of Customer Engagement report.
* [Abandoned cart recovery strategies for marketers | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/abandoned-cart-recovery-strategies.md): Cart abandonment is a major loss in revenue. Learn how to reduce cart abandonment and increase conversions for your business today.
* [How to Find Your Classes with Twilio SMS, Python, and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-find-your-classes-with-twilio-sms-python-and-airtable.md): Learn how to use Twilio SMS, Python, and Airtable to send you an SMS message of your classes with directions for the day, so you can find your classes on time.
* [Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure](https://www.twilio.com/en-us/blog/company/communications/customer-security-notice-on-cve-2014-0160-heartbleed-disclosure-html.md): The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known co
* [Customer Experience Management for Financial Services](https://www.twilio.com/en-us/blog/insights/best-practices/customer-experience-management-financial-services.md): Effective customer experience management helps improve financial service customer lifetime value. See how you can apply people, processes, and technology to get it right.
* [Build a Bulk SMS Sender With Twilio, PHP, and Yii2](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-bulk-sms-sending-app-twilio-php-yii2.md): In this tutorial, you'll learn how to send customized SMS notifications in bulk using Twilio's SMS API and PHP's Yii2 framework.
* [2048 Bit DKIM Keys: Length and Best Practices](https://www.twilio.com/en-us/blog/insights/2048-bit-dkim-keys.md): Learn how to implement 2048 bit DKIM keys to protect your domain and email reputation with the latest-and-greatest email security.
* [Meet The Engineers Behind Slack: Brenda Jin Talks About Maintaining A Beloved API](https://www.twilio.com/en-us/blog/partners/spotlights/slack-at-signal-brenda-jin-html.md): Meet The Engineers Behind Slack: Brenda Jin Talks About Maintaining A Beloved API
* [Creating a web chat app with Twilio Conversations and Vue.js (Part 1)](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-conversations-vue-part-one.md): Learn how to create a simple web chat app with Twilio Conversations and Vue.js.
* [WePledge 1% January Cause of the Month: Human Rights](https://www.twilio.com/en-us/blog/company/news/wepledge-january-cause-month-human-rights.md): In January, WePledge 1% is kicking off 2021 by taking the opportunity to reaffirm the importance of human rights in our movement for social good.
* [Data lifecycle: 6 core stages, use cases & tips](https://www.twilio.com/en-us/blog/insights/data/data-life-cycle.md): What is the data lifecycle? Learn the 6 stages of data lifecycle management (from collection to archiving) and tips to improve your data pipeline.
* [Get Started with Twilio Voice Intelligence Using Postman](https://www.twilio.com/en-us/blog/developers/tutorials/product/get-started-with-voice-intelligence.md): A Low Code Way to Test Unstructured Call Data Utilizing Twilio’s Voice Intelligence Product and Postman
* [What is a Solutions Engineering Intern?](https://www.twilio.com/en-us/blog/company/inside-twilio/solutions-engineering-intern.md): What is a Solutions Engineer Intern at Twilio?
* [The Complete Guide to Email Marketing for Musicians | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-musicians.md): Email marketing for musicians is an effective strategy that engages fans and helps the music reach a broader audience.
* [Receive and Respond to Text Messages with Server-Side Swift, Perfect, and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/receive-and-respond-to-text-messages-with-server-side-swift-perfect-and-twilio.md): Receive and Respond to SMS Text Messages with Twilio SMS, Perfect, and Server-Side Swift
* [Build a Phone Number Validator with Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-phone-number-validator-laravel.md): Learn how to build a phone number validator with Laravel using Twilio's Lookup API.
* [Announcing Twilio's ISO/IEC 27017 and ISO/IEC 27018 Attestation](https://www.twilio.com/en-us/blog/company/news/iso-iec-27017-27018-attestation.md): We are pleased to announce our attestation to the ISO/IEC 27017 and ISO/IEC 27018 standards. Our writeup on what this means and our commitment to you.
* [5 best chat APIs and messaging SDKs of 2022](https://www.twilio.com/en-us/blog/insights/best-chat-api-messaging-sdk-platforms.md): Chat APIs and messaging SDKs help businesses and organizations communicate easily and efficiently. Here are our top picks for chat APIs and messaging SDKs.
* [The Complete Guide to Lead Scoring Models](https://www.twilio.com/en-us/blog/insights/lead-scoring-models.md): Learn everything you need to know about lead scoring models to better evaluate (and convert) your leads.
* [Send Email With PHP Using Twilio SendGrid](https://www.twilio.com/en-us/blog/insights/send-email-php-sendgrid-mezzio.md): In this tutorial, learn how to send email using PHP Twilio SendGrid’s API.
* [988 Approved for US National Suicide Prevention Hotline - Mandatory 10-Digit Local Dialing Required for all US Area Codes](https://www.twilio.com/en-us/blog/company/communications/mandatory-10-digit-local-dialing-requirement-us.md): The FCC adopted 988 to connect callers to the National Suicide Prevention and Mental Health Crisis Lifeline. Here's how it affects local dialing.
* [Navigate decreasing academic enrollment and shrinking budgets with AI](https://www.twilio.com/en-us/blog/insights/ai/navigating-decreasing-enrollment-in-education-with-ai.md): Explore how universities can combat declining enrollment and budget constraints with tech solutions like VLEs, AI analytics, and Twilio.
* [What is RCS on iPhone? How to enable & use it](https://www.twilio.com/en-us/blog/insights/rcs-on-iphone.md): What is RCS on iPhone? Learn what it means, how to enable or disable it, and how RCS messaging works on iOS 18 and later.
* [How Lyft is Driving Growth with Twilio Flex](https://www.twilio.com/en-us/blog/insights/cloud-comms/how-lyft-driving-growth-twilio-flex.md): See what Lyft has built so far on Twilio Flex, and learn about what’s coming in the future as they roll Flex out to thousands of agents.
* [Data hygiene: what it is, best practices & how to improve it](https://www.twilio.com/en-us/blog/insights/data/data-hygiene.md): Data hygiene is how you maintain accurate, clean data. Here are best practices for improving database hygiene and protecting data quality over time.
* [Replacing Absolute Paging and Related Properties](https://www.twilio.com/en-us/blog/company/communications/replacing-absolute-paging-and-related-properties.md): 
* [SMS and MMS Marketing Notifications with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/marketing-notifications-php-laravel.md): We demonstrate opt-in marketing messages using SMS and MMSes using PHP and Laravel with the Twilio PHP SDK.
* [Affiliate Marketing Guide](https://www.twilio.com/en-us/blog/insights/affiliate-marketing.md): Affiliate marketing is performance-based marketing that rewards affiliates for visitors they bring to a site. Learn about what it is and how to use it.
* [Heymarket Ships Shared Inboxes For Teams On The Go](https://www.twilio.com/en-us/blog/partners/spotlights/heymarket-ships-shared-inboxes-for-teams-on-the-go-html.md): Something’s broken when you get a “you up?” text message — from your customer. It’s awesome your customer feels personally connected to yo
* [Zero to Global: Scaling AI-Native Startups with Twilio](https://www.twilio.com/en-us/blog/insights/ai-natives.md): 
* [WePledge November Cause of the Month: Children](https://www.twilio.com/en-us/blog/company/news/wepledge-november-cause-month-children.md): 
* [Email Drip Marketing Campaigns](https://www.twilio.com/en-us/blog/insights/email-drip-marketing-campaign.md): Email drip campaigns can add value as one of your marketing strategies. Learn how you can build a nurture series through drip campaigns.
* [FAQs: Mastering New Email Authentication Standards | Twilio](https://www.twilio.com/en-us/blog/insights/faqs-email-authentication-standards.md): Twilio SendGrid’s email team covers new email authentication standards with experts from Google, Yahoo, and Microsoft.
* [Integrate Discord and Sentiment Analysis with Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/discord-sentiment-analysis-twilio-flex.md): Learn how to integrate Discord chat into your Twilio Flex Project with sentiment analysis provided by IBM Tone Analyzer and Segment
* [Google Ends Plan To Block Cookies, But Businesses Are Way Ahead Of Them](https://www.twilio.com/en-us/blog/insights/google-third-party-cookies.md): As Google ditches their plan to phase out third party cookies, Twilio CMO Chris Koehler explores what’s next for businesses.
* [An Introduction to Corporate Communications](https://www.twilio.com/en-us/blog/company/inside-twilio/introduction-corporate-communications.md): Having never written a line of code before, a tech company was the last place that I thought that I would end up in this summer. As a journalist and political science major at Northeastern University, I’ve spent much of my time avoiding STEM classes when possible, feeling that my interests and talents would better find a home elsewhere.
* [Consent needed for open tracking pixels? CNIL says yes.](https://www.twilio.com/en-us/blog/insights/tracking-consent-cnil-france.md): France's CNIL now requires explicit consent for email open tracking pixels. Learn what's changing, the deliverability exception, and what to do next.
* [Complete Guide to Email Marketing Landing Pages](https://www.twilio.com/en-us/blog/insights/email-marketing-landing-pages.md): Landing pages can help tie together your brand’s email marketing campaign. Learn more about email marketing landing pages and the best practices.
* [Big Changes Are Coming to the Gmail Inbox](https://www.twilio.com/en-us/blog/insights/gmail-inbox-changes.md): Gmail is rolling out major inbox changes: relevancy sorting for promotions and a new purchases tab. Learn what email marketers need to know now.
* [Ask the Expert: Alex Brotman, Senior Engineer, Comcast](https://www.twilio.com/en-us/blog/insights/ask-the-expert-alex-brotman.md): Comcast anti-abuse engineer Alex Brotman reveals what factors impact email delivery, why spam complaints are higher, and blocklist recovery tips.
* [Mailbox Provider AI: Apple Intelligence](https://www.twilio.com/en-us/blog/insights/mailbox-provider-ai-apple-intelligence.md): Apple Intelligence changes how your emails appear in the inbox. Learn how Apple's AI affects your email marketing and what you can do about it.
* [send recurring emails in C# .NET with SendGrid & Quartz](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-recurring-emails-in-csharp-dotnet-using-sendgrid-and-quartz-net.md): Learn how to send recurring emails with C# .NET using Quartz.NET and SendGrid's APIs
* [Build a Video App with JavaScript and the Twilio CLI in 9 Minutes](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-a-video-app-javascript-twilio-cli-quickly.md): Demystify video! Learn how to quickly build and deploy a video app using JavaScript, Twilio Video, and the Twilio CLI.
* [Find your U.S. Representatives and Congressional Districts with SMS and ASP.NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/find-us-representatives-congressional-districts-with-sms-aspnetcore.md): Learn how to create an SMS bot that looks up U.S. Congressional Districts and Representatives using the Google Civic Information API, C#, ASP.NET Core Minimal API, and Twilio SMS.
* [7 Reasons to Adopt SIP Trunking in Your Contact Center](https://www.twilio.com/en-us/blog/insights/cloud-comms/sip-trunking-contact-center.md): Learn why an enterprise contact center should consider migrating its PSTN connections from an ISDN PRI to a SIP trunking service.
* [Getting Out the Voates with Hall & Oates](https://www.twilio.com/en-us/blog/company/news/getting-out-voates-hall-oates.md): 
* [Ensuring Business Continuity in the Face of Uncertainty](https://www.twilio.com/en-us/blog/insights/best-practices/ensuring-business-continuity-in-the-face-of-uncertainty.md): Learn about system uptime and how Twilio can help ensure communications reliability.
* [CDP vs. CRM: What’s the difference and which do I need?](https://www.twilio.com/en-us/blog/insights/best-practices/cdp-vs-crm-whats-the-difference.md): Learn the key differences between CDPs and CRMs and discover which option is best for your business.
* [Email Click-Through Rate (CTR)](https://www.twilio.com/en-us/blog/insights/how-to-measure-and-improve-email-ctr.md): Learn about email CTR, how to calculate it, and tips to improve it in email marketing to engage your audience effectively.
* [Email Marketing Costs: A Pricing Guide | Twilio](https://www.twilio.com/en-us/blog/insights/how-much-does-email-marketing-cost.md): Email marketing will always involve costs, but the return on investment can be incredible. Learn more with Twilio SendGrid.
* [One Twilio Login for Existing SendGrid Customers | Twilio](https://www.twilio.com/en-us/blog/insights/sendgrid-twilio-single-login.md): You can now use the entire Twilio suite of products (Twilio, Segment, SendGrid) with a single Twilio login.
* [PSD2 Compliant Authorization: Verifying Sensitive Actions with Python, Flask and Authy](https://www.twilio.com/en-us/blog/developers/tutorials/product/psd2-python-flask-authy-push.md): 
* [How to Lookup a phone number with the Twilio CLI](https://www.twilio.com/en-us/blog/developers/tutorials/product/lookup-a-phone-number-with-twilio-cli.md): 
* [What Is CRO? A Complete Guide](https://www.twilio.com/en-us/blog/insights/what-is-cro-your-guide-to-everything-you-need-to-know.md): Learn about conversion rate optimization (CRO), what it is, and how it can help your email program and customer acquisition strategies.
* [Twilio <3 Beautiful UC Berkeley Campus](https://www.twilio.com/en-us/blog/company/news/uc-berkeley-engineering-students-meet-twilio-html.md): Evan and I made our way to Berkeley Tuesday afternoon to attend the HKN Startup Fair, where we spoke with over 50 engineering students looking for summ
* [5 powerful content promotion strategies to try in 2025 | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/content-promotion-strategies.md): You’ve got the content, so it’s time to learn how to promote it to the largest audience possible.
* [Finding My Purpose: My Pathway to Twilio's Sales Team](https://www.twilio.com/en-us/blog/company/inside-twilio/finding-my-purpose-twilios-sales.md): What does it mean to find your purpose in a new industry, new company, & new role? Jill Barrientos, Mid-Market AE, shares her journey to Twilio Sales and why being your authentic self has never been easier at Twilio.
* [Email Marketing for Photographers](https://www.twilio.com/en-us/blog/insights/email-marketing-photographers.md): Learn about different email marketing strategies and tips for photographers to score more clients and gigs.
* [Customer Retention Emails | Twilio](https://www.twilio.com/en-us/blog/insights/customer-retention-emails.md): Learn everything you need to know about customer retention emails to send more relevant, targeted campaigns that keep your subscribers engaged.
* [The Future of Data Warehouses and CDPs](https://www.twilio.com/en-us/blog/insights/data/data-warehouse-drive-growth.md): This series of articles will strip down the complexities of the data warehouse, providing insights into how these solutions, previously operating in their silos, have converged to become the bedrock of modern enterprises' growth ambitions.
* [Bulk Delete your Twilio Recordings with Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/bulk-delete-your-twilio-recordings-with-python-html.md): Bulk Delete your Twilio Recordings with Python
* [Maintain First-Party Data Without Expiry](https://www.twilio.com/en-us/blog/insights/safari-itp-maintain-first-party-data-without-expiration-date.md): Struggling with Safari ITP's 7-day limit on first-party cookies? Discover strategies to preserve your customer data and ensure effective marketing. Learn more!
* [Twilio.org Announces $1.4M in Grants to 15 Nonprofits](https://www.twilio.com/en-us/blog/company/news/twilio-org-announces-grants-to-15-nonprofits.md): Twilio.org is funding 15 organizations that are tackling some of the world’s toughest problems through the power of communications. These grants were made through the Twilio.org Impact Fund, which has awarded more than $3 million to social impact organizations in the past year.
* [Blueprint for an Enterprise Communications Layer Leveraging Twilio APIs for Messaging (SMS and WhatsApp)](https://www.twilio.com/en-us/blog/insights/best-practices/enterprise-communications-layer-for-sms.md): Review key points to consider when building an Enterprise Communications Layer or Hub leveraging Twilio APIs for SMS and WhatsApp.
* [Build a Call Overflow System with Twilio Studio and Serverless](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-overflow-system-twilio-studio-serverless.md): Right now telephony systems for healthcare provider offices are overloaded with calls due to vaccine appointment scheduling. Solve this problem with a cloud-based interactive voice response (IVR) system with Twilio.
* [How to Send an SMS in 30 Seconds with Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-30-seconds-ruby.md): In this tutorial, you'll learn how to send an SMS directly from a Ruby application, using Twilio's Ruby Helper Library to do so with as little code and time as possible.
* [How to Write Reminder Emails (Templates & Examples)](https://www.twilio.com/en-us/blog/insights/write-reminder-emails.md): Let’s make it beautiful. Let’s make it clear. Maybe even a little endearing. That’s a big promise for writing better email reminders, but we'll deliver.
* [2025-august-regulatory-updates](https://www.twilio.com/en-us/blog/insights/2025-august-regulatory.md): A recurring roundup of key telecom policy changes around the world. We keep an eye on global telecom regulations so you don’t have to. Here’s what’s new and noteworthy this month.
* [The 5 Steps in Natural Language Processing (NLP)](https://www.twilio.com/en-us/blog/insights/ai/nlp-steps.md): Natural language processing helps machines understand verbal or written language. Learn the basic steps of NLP to understand how it works.
* [Post Office Protocol Version 3 (POP3): Complete guide | Twilio](https://www.twilio.com/en-us/blog/insights/post-office-protocol-version-3-pop3.md): Learn how POP3 works, what ports it uses, and why it matters for your email. Our complete guide breaks down this must-know protocol in simple terms.
* [GameChanger: Record Real-Time Amateur Sports Scores via Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/gamechangers-big-score-real-time-news-about-amateur-sports-html.md): GameChanger allows you to record amateur sports scores in real time via Twilio SMS
* [Welcome Aboard: Ytica Joins Team Twilio](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-ytica-wfo.md): Twilio Flex offers easy to use WFO, giving you complete control of data from any source for full visibility into your contact center to optimize agent performance, customer experience, and regulatory compliance.
* [Mexico and France Regulatory Compliance Updates](https://www.twilio.com/en-us/blog/company/communications/mexico-france-regulatory-compliance-updates-august-2019.md): Regulatory requirements in France and Mexico have changed. Read to see changes in mobile number dialing and outbound traffic limitations.
* [How Jeff Lawson Founded Twilio: Build with Conviction or Risk Burnout](https://www.twilio.com/en-us/blog/company/leadership-updates/how-jeff-lawson-founded-twilio-build-with-conviction-or-risk-burnout-html.md): How Jeff Lawson Founded Twilio
* [How to Optimize IVR for Self-Service | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/optimize-ivr-self-service.md): Explore how to modernize your IVR for enhanced customer self-service with Twilio by simplifying menus, integrating AI, and soliciting feedback.
* [How to Build a Linear Regression Model Using Twilio SMS and Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-a-linear-regression-model-with-python-and-twilio-sms.md): Learn how to implement a linear regression model using Python and scikit-learn, and use Twilio's SMS API to help you build your model from your phone.
* [Healthcare Email Marketing: Strategies & Examples](https://www.twilio.com/en-us/blog/insights/healthcare-email-marketing.md): Learn how healthcare email marketing attracts new patients to your practice and even builds stronger loyalty.
* [Delivered, Bounced, Blocked & Deferred Emails](https://www.twilio.com/en-us/blog/insights/elivered-bounced-blocked-and-deferred-emails-what-does-it-all-mean.md): Understand the differences between delivered, bounced, blocked, and deferred emails and how to use this data to improve your email program.
* [AI-powered fraud prevention: Enhancing security and customer experiences](https://www.twilio.com/en-us/blog/insights/ai/use-ai-to-combat-fraud.md): Explore AI-powered fraud prevention's impact on security & user experiences. Learn about countering SMS fraud & safeguarding operations.
* [Ask the Expert: Email Deliverability Consultant Ting Chin Ng](https://www.twilio.com/en-us/blog/insights/ask-the-expert-ting-chin-ng.md): Looking for answers to common email deliverability questions related to Asia-Pacific (APAC)? Ting Chin Ng has the answers.
* [Be a Builder: Introducing Twilio's brand refresh](https://www.twilio.com/en-us/blog/company/news/be-a-builder-brand-refresh.md): As a brand for builders, Twilio’s strengthening connections with customers and helping them build amazing customer engagement.
* [Organizational silos in business: pros, cons & fixes](https://www.twilio.com/en-us/blog/insights/organizational-silos.md): Organizational silos break collaboration, create bad data, and hurt customer experience. Here's how to identify and fix siloing in your business.
* [Accelerate Time-to-Value with Personalized Customer Onboarding](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-accelerate-time-to-value-with-a-personalized-customer-onboarding-campaign.md): Learn how to fast-track time-to-value using Twilio Segment for personalized onboarding, real-time audience optimization, and deeper customer insights. Get started now!
* [Meet the Honorees of Twilio’s AI Startup Searchlight 2025 Award Program](https://www.twilio.com/en-us/blog/company/news/startup-searchlight-2025-winners.md): Better know the honorees of Twilio’s AI Startup Searchlight 2025 Award Program and learn about the 2026 Awards.
* [How to Generate a QR Code with Go](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/generate-qr-code-with-go.md): In this tutorial, learn how to generate both plain and image overlaid QR codes using Go.
* [How to Organize a Lunch Order with Java and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/lunch-array-list-java-maven-twilio-sms.md): Learn how to add and view entries in an array list using Java, Maven, and Twilio SMS to organize a group lunch order.
* [Modernizing Toll and Transit Communications with RCS | Twilio](https://www.twilio.com/en-us/blog/insights/modernizing-toll-and-transit-communications-with-verified-messaging.md): Discover how RCS messaging is helping toll agencies fight phishing scams with verified, branded texts. Learn how Twilio's RCS now reaches AT&T, Verizon, and T-Mobile users instantly.
* [Ask Your Developer, a playbook for unleashing developer power, from Twilio CEO Jeff Lawson, available now](https://www.twilio.com/en-us/blog/company/news/ask-your-developer-a-playbook-available-now.md): Unleash the true potential of your developer team with Ask Your Developer, a playbook from Twilio's Jeff Lawson, available now.
* [What is a Campaigns & Content Marketing Intern?](https://www.twilio.com/en-us/blog/company/inside-twilio/what-is-campaigns-content-marketing-intern.md): In this post, we'll talk about what it's like to use data to storytell, personalize catered content, and create campaigns to maximize pipeline.
* [Email Address Verification in FastAPI using Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/email-address-verification-fastapi-twilio-verify.md): Learn how to verify email addresses provided by your users in your FastAPI application using Twilio Verify and SendGrid.
* [What Are Bag Phones and What Is The Future of Communications? TwilioCon Speakers Weigh In (Part 2)](https://www.twilio.com/en-us/blog/company/news/what-is-the-future-of-communications-twiliocon-speakers-weigh-in-part-2-html.md): We asked TwilioCon speakers "What is the future of communications?"
* [What is AI agent orchestration? How it works in 2026](https://www.twilio.com/en-us/blog/insights/ai-agent-orchestration.md): AI agent orchestration coordinates multiple AI agents across a workflow. Learn how routing, shared memory, and human handoff work in 2026.
* [Email Testing: Spam, Links, and Rendering Tips](https://www.twilio.com/en-us/blog/insights/email-testing-spam-links-and-rendering-tips.md): Learn more about how to test your emails for spammy content, broken links, and rendering issues across devices and browsers.
* [Email Tools for Early Stage Startups](https://www.twilio.com/en-us/blog/insights/email-tools-early-stage-startups.md): Martyn put together an FAQ that includes the email tools he recommends using as an early stage startup.
* [FAQs on Gmail & Yahoo’s Updates](https://www.twilio.com/en-us/blog/insights/gmail-yahoo-updates-faq.md): We hosted a webinar to answer some of your most frequently asked questions regarding Gmail and Yahoo! new sender requirement updates.
* [Unlock Patient Data with HIPAA-Eligible Twilio Segment](https://www.twilio.com/en-us/blog/insights/segment-for-healthcare.md): Discover how Twilio Segment empowers healthcare with real-time, personalized patient engagement and seamless data integration. Get a demo now!
* [Does anyone know what a CDP is anymore?](https://www.twilio.com/en-us/blog/insights/trends/does-anyone-know-what-a-CDP-is.md): CDPs aren't just for marketing use cases. We believe CDPs should serve the entire business, and help teams understand end-to-end customer journeys.
* [Email Design Best Practices | Twilio](https://www.twilio.com/en-us/blog/insights/email-design-best-practices.md): Email design best practices for small businesses. Here are 7 pointers for crafting high-performance emails like a marketing pro.
* [Send an SMS Message During a Phone Call with Ruby and Sinatra](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-ruby.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Ruby helper library and Sinatra.
* [Updating Twilio phone calls in real time with Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/updating-twilio-phone-calls-in-real-time-with-python.md): 
* [Abandoned cart recovery strategies for marketers | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/abandoned-cart-recovery-strategies1.md): Cart abandonment is a major loss in revenue. Learn how to reduce cart abandonment and increase conversions for your business today.
* [How to Setup a Free SMTP Server](https://www.twilio.com/en-us/blog/insights/create-an-smtp-server.md): You have the option to use an existing SMTP relay server or create your own. Learn how to create an SMTP mail server with SendGrid.
* [Winners Announced for Twilio Startup Awards 2021](https://www.twilio.com/en-us/blog/company/news/winners-announced-for-twilio-startups-awards-2021.md): 
* [Using Email Emojis for Email Marketing](https://www.twilio.com/en-us/blog/insights/email-emoji.md): Emojis have made it into mainstream email marketing efforts. Learn about email emojis and how to implement them in your next email campaign.
* [How to Import and Retrieve SendGrid Contacts using PHP](https://www.twilio.com/en-us/blog/developers/tutorials/import-retrieve-sendgrid-contacts-using-php.md): In this tutorial, learn how to import and save contacts within SendGrid using PHP. Learn more with Twilio.
* [How to Write Lua Scripts for Video Games with the BizHawk Emulator](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-write-lua-scripts-for-video-games-with-the-bizhawk-emulator.md): 
* [Ensuring Continuity in EU-U.S. Data Transfers for Twilio Customers](https://www.twilio.com/en-us/blog/company/communications/ensuring-continuity-eu-us-data-transfers.md): Twilio continues to have robust privacy protections in place despite the invalidation of Privacy Shield, ensuring continued business with European customers.
* [The Total Economic Impact of Twilio Messaging](https://www.twilio.com/en-us/blog/company/tei-of-twilio-messaging.md): Learn the ROI of Twilio Messaging as discovered in a Twilio-commissioned study conducted by Forrester Consulting
* [Deploy your Vue.js Application with the Twilio Serverless Toolkit](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/deploy-vue-js-application-twilio-serverless-toolkit.md): Learn how to deploy a Vue.js application to the Twilio serverless platform.
* [Drumroll please… Meet the 2025 finalists of our Engagement Awards](https://www.twilio.com/en-us/blog/company/spotlights/2025-engagement-finalists.md): We’re honoring organizations that are reimagining how they interact with customers.
* [Orchestrate Upstream Data](https://www.twilio.com/en-us/blog/insights/data/4-key-considerations-for-upstream-data-orchestration.md): Discover how to optimize upstream data. Understand strategies for managing complexity, improving analytics, and ensuring scalability.
* [What is omnichannel customer engagement? | Twilio](https://www.twilio.com/en-us/blog/insights/omnichannel-customer-engagement-strategies.md): Discover how omnichannel engagement strategies enhance personalized engagement, reduce friction, and build loyal customer bases across SMS, email, and more.
* [Twilio and DirectWomen Share A Commitment to Furthering Board Diversity](https://www.twilio.com/en-us/blog/company/spotlights/twilio-general-counsel-joins-directwomen-board-institute.md): Twilio’s General Counsel Karyn Smith participates in the 2019 DirectWomen Board Institute conference focused on promoting board diversity in NYC, Oct. 3rd and 4th.
* [Gmail to Retire Domain & IP Reputation in Postmaster Tools](https://www.twilio.com/en-us/blog/insights/gmail-postmaster-tools-changes.md): Gmail is retiring Postmaster Tools reputation scores. Here’s what senders need to know and how to adapt.
* [Twilio Startup Labs Founder Spotlight: Alex Levin & Rebecca Greene, Regal.io](https://www.twilio.com/en-us/blog/partners/spotlights/regal-io-tsl-founder-spotlight.md): An Interview with Regal.io co-founders Alex Levin & Rebecca Greene, for Twilio Startup Labs
* [A 2019 SIGNAL Conversation on Anti-Spoofing in Voice & Email](https://www.twilio.com/en-us/blog/insights/best-practices/signal-anti-spoofing-voice-email-conversation.md): At SIGNAL 2019, Twilio joined companies, experts, and organizations to discuss anti-spoofing measures for both Voice and Email.
* [Buy vs. Build: 4 Things to consider for user verification](https://www.twilio.com/en-us/blog/insights/best-practices/buy-vs-build-4-things-to-consider-for-user-verification.md): 
* [Heroes of Crisis Hotline Technology](https://www.twilio.com/en-us/blog/company/news/heroes-crisis-hotline-technology.md): Highlighting innovators who are helping people in crisis every day. Read about our heroes building the future of crisis hotline technology.
* [Permission Marketing: Build Valuable Trust, Not Vanity Lists](https://www.twilio.com/en-us/blog/insights/permission-marketing.md): Learn how permission marketing builds lasting customer relationships, boosts engagement, and delivers better ROI than traditional outbound methods.
* [How to Build a Studio IVR Flow with No Coding Experience](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/serverless-studio-ivr-builder.md): Call routing needs? Don’t want your personal number on the website? Need low code, fast deployment? Leverage Twilio Studio to create a no code IVR!
* [Improving Your Chances of A2P 10DLC Registration Approval](https://www.twilio.com/en-us/blog/insights/best-practices/improving-your-chances-of-a2p10dlc-registration-approval.md): Learn how to increase your chances of A2P 10DLC registration approval by following best practices such as selecting appropriate profiles, meeting opt-in requirements, providing a thorough campaign description, and ensuring your company's online presence can be validated.
* [Best practices to secure inbound calls to your contact center](https://www.twilio.com/en-us/blog/insights/best-practices/best-practices-security-inbound-contact-center.md): You wouldn't let someone log into your website with just a phone number and email address, so why do we let people do it over the phone?
* [How to Send SMS And MMS From Your Arduino Yun](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-and-mms-from-your-arduino-yun-html.md): How to use Python on the Arduino Yun to send a SMS and MMS, and how to write an Arduino sketch to trigger that Python script.
* [How to add customer authentication to Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-otp-authentication-flex.md): Are you actually authenticating the customers who call your contact center? This post will walk through how to add a Twilio Flex plugin that can send SMS OTPs to authenticate users with the Twilio Verify API.
* [Personalize Communication Channel Outreach using Segment and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/optimize-preferred-communications-channels-computed-traits.md): Learn to automatically customize your users’ preferred communications channels with Twilio Segment Computer Traits.
* [How we built a COVID-19 volunteer support line for our local community using Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/covid-19-volunteer-support-line-twilio-studio.md): 
* [Twilio’s Commitment to Our Customers and to the Protection and Safety of Our Community in Response to COVID-19](https://www.twilio.com/en-us/blog/company/news/twilio-safety-response-covid-19.md): Twilio announces its steps in response to COVID-19 to protect employees, customers, and partners. These measures are active through March 2020.
* [A2P Messaging – A Once in a Decade Industry Transition](https://www.twilio.com/en-us/blog/company/news/a2p-messaging-transition.md): Carriers have started to add 10-digit A2P – Application to Person – routes. These combine the power of a short code with the flexibility of a long code.
* [How to Create an Engaging Scavenger Hunt with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/add-java-twilio-sms-scavenger-hunt-clicker-game.md): Learn how to add some fun technical components to your in person scavenger hunt events using Java and Twilio.
* [How to Send SMS or MMS Messages with an ESP8266 Through Amazon AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-esp8266-amazon-aws-iot-lambda.md): We use an ESP8266, Amazon AWS IoT, and Amazon Lambda to send SMS and MMS messages with Twilio.
* [Send Scheduled SMS with Python and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-scheduled-sms-python-twilio.md): Learn how to schedule an SMS to be sent out at a future date and time with Python and Twilio Programmable Messaging.
* [Boost Email Deliverability at Global Scale](https://www.twilio.com/en-us/blog/insights/scale-email-without-sacrificing-deliverability.md): Struggling with global email deliverability? Discover proven strategies and SEQ metrics to keep your emails out of spam and enhance sender reputation.
* [Customer lifetime value: formula, calculation & examples](https://www.twilio.com/en-us/blog/insights/customer-lifetime-value-clv.md): Learn how to calculate customer lifetime value, why it matters, and proven strategies to increase CLV and maximize revenue from every customer.
* [Put Yourself in Your Subscriber’s Shoes](https://www.twilio.com/en-us/blog/insights/put-yourself-in-your-customers-shoes.md): It’s important to take a step back and see your email program from your subscriber’s viewpoint.
* [Analyze Texts using IBM Watson and Twilio Functions with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/analyze-texts-ibm-watson-twilio-functions.md): 
* [What's new with A2P 10DLC?](https://www.twilio.com/en-us/blog/company/news/whats-new-a2p-10dlc.md): 
* [Experiential Marketing: Ideas, Examples & Campaigns](https://www.twilio.com/en-us/blog/insights/experiential-marketing.md): Incorporating experiential marketing into your brand’s strategy can strengthen the relationship with your audience. Learn more about experiential marketing strategies and see examples.
* [Send an SMS message During a Phone Call with C# and .NET Framework](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-csharp.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's .NET helper library, ASP.NET MVC, and C#.
* [4 ways conversational chatbots engage customers | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/conversational-chatbots-engage-customers.md): Learn how to connect with your customers through a conversational AI chatbot.
* [How Your Nonprofit Can Accept Mobile Donations Using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/accept-mobile-donations-twilio-voice-twiml-pay-javascript.md): Learn how your non-profit can accept donations and credit card transactions over the phone using Twilio Voice, TwiML Pay and JavaScript
* [Twilio Signal Day Two Recap: Breaking Down $bash, Bringing On The Builders and They Might Be Giants](https://www.twilio.com/en-us/blog/company/news/twilio-signal-day-two-recap-breaking-down-bash-bringing-on-the-builders-and-they-might-be-giants-html.md): Twilio Signal Day Two
* [The Total Economic Impact™ of the Twilio Platform](https://www.twilio.com/en-us/blog/company/news/tei-of-the-twilio-platform.md): 
* [10 customer retention strategies to turn your call center into a customer retention center](https://www.twilio.com/en-us/blog/insights/best-practices/call-center-customer-retention-strategies.md): When customers contact your call center, the goal of your team should be to answer their questions to help retention. Learn 10 customer retention strategies.
* [Ask the Expert: Alex Price](https://www.twilio.com/en-us/blog/insights/ask-the-expert-alex-price.md): Discover email deliverability myths and the benefits of working with a deliverability consultant in this Q&A with SendGrid’s Alex Price.
* [Simplify to amplify: Boost engagement with streamlined user authentication | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/simplify-amplify-user-authentication.md): Explore how Twilio’s cutting-edge technology reshapes user authentication, providing a secure, efficient, and easy experience for global customers.
* [Introducing Developer Evangelist Alex Goldman](https://www.twilio.com/en-us/blog/company/spotlights/introducing-alex-goldman.md): xIntroducing Alex Goldman, Twilio’s new Developer Evangelist for Startups. He can help build awesome customer communication experiences.
* [Introducing Developer Evangelist Rishab Kumar](https://www.twilio.com/en-us/blog/company/spotlights/introducing-rishab-kumar.md): 
* [Startup Weekend Contest Winner: InstantLoop](https://www.twilio.com/en-us/blog/company/news/startup-weekend-contest-winner-voicifyme-html.md): Through November and December of 2009, we challenged developers in 10 cities worldwide to include Twilio’s API in their projects for the chance t
* [Stronger Email Marketing Campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-strategy.md): Crafting powerful email marketing strategies is essential for getting the best results—here's how to make it happen.
* [History of the Twilio Coding Gloves](https://www.twilio.com/en-us/blog/company/inside-twilio/history-of-twilio-coding-gloves.md): Learn about the origins of the Twilio coding gloves, and how Twilio’s Brand team made the ultimate conference swag for SIGNAL 2021.
* [Email Security: How to Send Secure Emails](https://www.twilio.com/en-us/blog/insights/email-security-best-practices.md): Keeping your emails secure from hackers is an important aspect of email marketing. Learn more about email security and best practices for email senders.
* [How Twilio SendGrid and Messaging reliably delivered over 55B messages during Cyber Week 2022](https://www.twilio.com/en-us/blog/company/news/twilio-sendgrid-and-messaging-delivered-over-cyber-week.md): A look into how the Twilio product team architected Sendgrid and Messaging platforms to scale for 55B messages this Cyber Week
* [Email Marketing vs. Newsletters | Twilio](https://www.twilio.com/en-us/blog/insights/the-difference-between-email-marketing-and-email-newsletters.md): Confused about the difference between email marketing vs newsletters? Read on to make sure you know the distinctions!
* [Kafka and CDPs: Why you should care](https://www.twilio.com/en-us/blog/insights/data/kafka-and-cdps.md): Event streaming platforms such as Apache Kafka are gaining in importance across all industries. In this article we'll discuss the benefits Apache Kafka implementations can gain from pairing it with a CDP.
* [Say Ahoy to Twilio Sans](https://www.twilio.com/en-us/blog/company/inside-twilio/introducing-twilio-sans.md): Learn the history and design consideration for Twilio Sans, Twilio’s new typeface.
* [How to Collect Times and Dates in Voice Calls or SMS using JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/collect-times-dates-javascript-voice-sms.md): Learn to collect and parse times and dates in voice calls and SMS using JavaScript and serverless Twilio Functions.
* [How We Built an Interactive Live Streaming App with Programmable Video + Twilio Live + Sync](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/interactive-live-streaming-app-programmable-video-live-sync.md): Learn how we created an open-source live streaming app using Twilio Live, Programmable Video, and Sync. Deploy the app for yourself and jumpstart your own project.
* [Upselling & Cross-Selling Guide to Boost Sales](https://www.twilio.com/en-us/blog/insights/upselling-cross-selling.md): Boost sales with upselling and cross-selling. Here’s everything you need to know: differences, examples, and how to use these tactics for your business.
* [Ways to easily integrate Zapier with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ways-to-easily-integrate-zapier-with-twilio.md): Ways to easily integrate Zapier with Twilio
* [Twilio named to the IDC FinTech Rankings 2025 Enterprise Top 50](https://www.twilio.com/en-us/blog/insights/twilio-named-IDC-FinTech-Rankings-2025-Enterprise-Top-50.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Reach More Customers Across North America: Introducing Canadian Short Codes](https://www.twilio.com/en-us/blog/products/launches/twilio-introducing-canadian-short-codes-nt-html.md): Reach More Customers Across North America: Introducing Canadian Short Codes
* [The How and the Why of Leveraging Gmail Feedback Loop Identifiers](https://www.twilio.com/en-us/blog/insights/leveraging-gmail-feedback-loop-identifiers.md): The Gmail FBL is a feature of Google Postmaster Tools that allows you to tag individual campaigns, (for our ISV clients) senders, and/or “other” parameters within a mailstream with unique identifiers via the use of a Feedback-ID header.
* [Translator via SMS with C# and Azure Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/translator-via-sms-with-c-and-azure-functions.md): 
* [9 Strategies to Increase Email Engagement | Twilio](https://www.twilio.com/en-us/blog/insights/top-email-marketing-engagement-strategies.md): The email inbox is a competitive place where only the strongest emails survive. Try these 9 strategies to boost email engagement.
* [The AI Revolution in Retail Customer Service](https://www.twilio.com/en-us/blog/insights/best-practices/the-ai-revolution-in-retail-customer-service-.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Summarize Text from Images Using AI, Python, and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/summarize-text-from-images-using-ai-and-twilio.md): Build an app in Python that performs text recognition on photos, summarizes that text, and then sends you a summary via SMS
* [Stopping Illegal Robocalls: It’s Complicated](https://www.twilio.com/en-us/blog/insights/compliance/stopping-illegal-robocalls-its-complicated-signal-2019.md): Twilio’s Voice and Video Business Unit spoke at SIGNAL 2019 on SHAKEN/STIR, call analytics, Verified By Twilio and their role combating unlawful robocalls.
* [Twilions participate in a meeting-free week! #TwilioThinkWeek](https://www.twilio.com/en-us/blog/company/inside-twilio/twilions-participate-in-think-week.md): Taking time to rejuvenate is essential, and Twilions did just that by participating in #TwilioThinkWeek: five days of no meetings and no Zoom calls.
* [July 2025 Fraud Update: Pig Butchering, Voice Impersonation, Email ATOs](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-july-2025.md): Twilio’s view into the top trends in fraud and abuse in July 2025, including crypto scams, vishing, ATOs, and what customers can do to mitigate.
* [How to Manage Application Secrets With PHP Using Vault](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/manage-application-secrets-with-php-using-vault.md): In this tutorial, you’ll learn the essentials of securely managing application secrets with PHP using HashiCorp Vault.
* [How to add Twitter Direct Messages into Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/add-twitter-direct-messages-twilio-flex.md): Learn how to integrate Twitter direct messages into your Twilio Flex instance.
* [9 Best Word-of-Mouth Marketing Strategies in 2025 (& Beyond)](https://www.twilio.com/en-us/blog/insights/word-of-mouth-marketing.md): Learn how to use word-of-mouth marketing strategies to light the spark to create a wildfire marketing campaign. Check out the best tactics & examples.
* [How to Verify Phone numbers in Python with the Twilio Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-verify-phone-numbers-in-python-with-the-twilio-lookup-api-html.md): Verify Phone Numbers in Python with Twilio Lookup
* [What are AI voice generators and how do these work?](https://www.twilio.com/en-us/blog/insights/ai/how-ai-voice-generators-work.md): Voice is a powerful tool for customer engagement. Learn how AI voice generators transform text into natural speech.
* [Pull Congressional Data via SMS with the Congress API and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/congress-api-sms.md): Learn how to pull congressional data via SMS with the Congress API, Twilio Serverless, JavaScript, and Undici
* [Introducing Developer Evangelist Nathaniel Okenwa](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-nathaniel-okenwa.md): I've been kickboxing for almost seven years, growing from a beginner to coaching others. Let me tell you how I got from my first kickboxing class to working in DevRel.
* [The Past, Present, and Future of CDPs](https://www.twilio.com/en-us/blog/insights/evolution-CDPS-customer-expectations.md): Discover how AI and real-time engagement are transforming CDPs, featuring insights from industry pioneer David Raab. Learn the latest trends now!
* [Building a Low-Code Flex Activity Monitor with Twilio Event Streams and Slack](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/low-code-flex-monitor-event-streams-slack.md): 
* [How to Send an MMS with Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/beginner-send-mms-twilio-java.md): Learn how to send an MMS to a mobile device directly from your command line using Java and Twilio.
* [The future of customer engagement: How brands will win in 2026](https://www.twilio.com/en-us/blog/insights/future-of-customer-engagement-how-customers-win-in-2026.md): In 2026, the brands that win deliver seamless, intelligent experiences everywhere customers are—powered by AI, driven by personalization, and built on trust and transparency.
* [Build Real-Time Speech to Speech with Twilio and NVIDIA PersonaPlex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/real-time-speech-to-speech-media-streams-nvidia-personaplex.md): Learn to use Twilio Media Streams, NVidia’s PersonaPlex speech model, and RunPod to bring low-latency real-time voice translation to a voice conversation.
* [Customer Communications](https://www.twilio.com/en-us/blog/company/communications.md): Stay in the loop with updates about Twilio products, policies, terms, and more.
* [Google Announces Change to BIMI Requirement](https://www.twilio.com/en-us/blog/insights/google-changes-bimi-requirements.md): Google no longer requires a VMC in order to implement BIMI. Now, all you need is a CMC.
* [101 New Year Email Subject Lines](https://www.twilio.com/en-us/blog/insights/new-year-email-subject-lines.md): Learn everything you need to know to craft irresistible New Year email subject lines for your campaigns with copy/paste templates & examples.
* [Passkeys vs. passwords: what’s the difference? | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/passkeys.md): Discover the key differences between passkeys and passwords. Learn how Twilio Verify can enable secure, seamless passwordless authentication for your business.
* [How to Verify Phone Numbers with PHP, Symfony and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-phone-numbers-php-symfony-twilio-html.md): Learn to verify phone numbers in PHP with the Symfony framework and Twilio Programmable Voice.
* [Announcing The State of Personalization 2024](https://www.twilio.com/en-us/blog/insights/state-of-personalization-2024.md): Discover the key findings from The State of Personalization, including how AI advancements, data quality management, and much more are redefining customer engagement.
* [Add Two-Factor Authentication to a Python Flask Application with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-two-factor-authentication-to-a-python-flask-application-with-twilio-verify.md): How to add two-factor authentication to a non-trivial Flask application.
* [Queueing Emails With Python, Redis Queue And Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/queueing-emails-python-redis-queue-twilio-sendgrid.md): Learn to queue emails for asynchronous sending with Python and Redis Queue.
* [Guarantee SMS and MMS delivery order in C# .NET](https://www.twilio.com/en-us/blog/developers/tutorials/guarantee-sms-and-mms-delivery-order-in-csharp-dotnet.md): Learn different solutions to guarantee the order of text messages you create is also the order they are delivered in.
* [111+ Creative Newsletter Name Ideas](https://www.twilio.com/en-us/blog/insights/creative-newsletter-name-ideas.md): Get inspired with creative newsletter names that'll help you stand out. Learn naming strategies from successful newsletters across every industry.
* [10 Things You Need to Know Before Getting Started with TensorFlow](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/10-things-you-need-to-know-before-getting-started-with-tensorflow.md): Looking to become a machine learning developer? TensorFlow can help you with that! This post will go over what TensorFlow is, explain some TensorFlow concepts, provide some alternatives, and more.
* [Create a Real-Time Note Collaboration Tool using Twilio Sync, Node.js, and Express.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-real-time-note-collaboration-tool-twilio-sync-node-js-express-js.md): Learn how to build a collaborative note app with this introduction to Twilio Sync and create real-time apps with state synchronization.
* [Google Spreadsheets and Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/google-spreadsheets-ruby-html.md): Sometimes you don’t need a database. Maybe you’re building a prototype or a simple internal application. Using a Google Spreadsheet can be
* [AI-ready Instrumentation](https://www.twilio.com/en-us/blog/insights/ai/ai-ready-instrumentation.md): Simplify customer data with AI-powered auto-instrumentation. Cut costs by 90%, automate tracking, and gain real-time insights. Discover more now!
* [Unlocking the Secrets of Twilio Flex’s Programmable UI](https://www.twilio.com/en-us/blog/developers/tutorials/product/unlocking-the-secrets-of-twilio-flex-programmable-ui.md): Flex comes with a completely programmable agent, admin, and supervisor user interface that you can use and deploy right out of the box.
* [Women Making a Difference at Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio/women-making-a-difference-at-twilio.md): Twilio celebrates Women’s History Month and highlights women leading by example and making a difference.
* [How to send Email in C# .NET using SMTP and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-email-in-csharp-dotnet-using-smtp-and-sendgrid.md): You can use the SendGrid APIs to send emails, but you can also use SMTP with SendGrid. Learn how to send emails using SMTP, SendGrid C# .NET
* [Build a WhatsApp chatbot with Ruby, Sinatra and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-chatbot-ruby-sinatra-twilio.md): Find out how easy it is to build a chatbot for WhatsApp using the Twilio API for WhatsApp and the Ruby web framework Sinatra.
* [Why Is The Authy 2FA App Free For Users? - Authy](https://www.twilio.com/en-us/blog/insights/why-is-the-authy-2fa-app-free-for-users.md): Free 2FA? How does that work? Ever ask yourself “Why Is Authy free?” Find out How the Authy 2FA app is paid for, and why is there no charge to use it.
* [Seamless User Experience and World-Class Protection in the Age of Digital Fraud](https://www.twilio.com/en-us/blog/insights/best-practices/seamless-user-experience-and-world-class-protection-in-the-age-of-digital-fraud.md): In this webinar recap, we discuss the evolution of sms fraud and how businesses can protect themselves using Twilio’s Fraud Guard.
* [Build a Real-Time Voice AI Assistant with Twilio's Conversation Relay, LiteLLM, and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/voice-ai-assistant-conversationrelay-litellm-python.md): Learn to integrate Twilio Voice with LLM providers using ConversationRelay, LiteLLM, and Python
* [Marketing where it matters: Reaching customers on their preferred channels | Twilio](https://www.twilio.com/en-us/blog/insights/cx/marketing-where-it-matters-reaching-customers-preferred-channels.md): Dive into the findings of the Consumer Preferences Report and explore strategies to align your marketing approach with shifting consumer expectations and global trends.
* [8 top conversational AI platforms in 2026](https://www.twilio.com/en-us/blog/insights/conversational-ai-platforms.md): Learn about the top conversational AI platforms in 2026, including infrastructure, enterprise, open source, and agentic options. See what fits your stack.
* [The Complete Guide to Sending Follow-Up Emails](https://www.twilio.com/en-us/blog/insights/guide-to-follow-up-email.md): Left on read? Here’s how to send a follow-up email that gets a reply, whether closing a sale or trying to get hired.
* [How to Send Bulk Emails in PHP using Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-bulk-emails-php-twilio-sendgrid.md): Learn how to send bulk emails in PHP using Twilio SendGrid
* [Integrate Twilio with Apaleo for an Enhanced Guest Experience](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-twilio-apaleo-enhanced-guest-experience.md): Learn to integrate Twilio with Apaleo to build a virtual assistant that allows the user to create, edit, or cancel bookings through WhatsApp.
* [What Is Email Throttling & How to Fix It](https://www.twilio.com/en-us/blog/insights/what-is-email-throttling.md): Is email throttling bad? Read this breakdown from Twilio SendGrid of what causes email throttling and strategies to prevent it.
* [Twilio named a Leader in the 2025 ®Gartner Magic Quadrant™ for Communications Platform as a Service for the Third Time](https://www.twilio.com/en-us/blog/insights/gartner-magic-quadrant-cpaas-recognition-2025.md): Learn why Twilio was positioned highest for “Ability to Execute” in the Gartner 2025 Magic Quadrant for CPaaS, and named a Leader for the third time in a row.
* [Send SMS and MMS Messages with a Particle Photon](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-particle-photon.md): We show how to send SMS or MMS messages with a Particle Photon, Particle Webhooks, and the Twilio API.
* [PHP + Twilio + Whatsapp: Would You Like to Play a Game?](https://www.twilio.com/en-us/blog/developers/tutorials/product/php-twilio-whatsapp.md): Interact with WhatsApp using the Twilio API for WhatsApp and PHP
* [5 Reasons to Use the Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-reasons-to-use-lookup-api.md): The Lookup API has many data packages that deliver phone number intelligence. Learn the use cases and which is right for your business.
* [How to Use SMS for Customer Alerts & Notifications](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-use-sms-customer-alerts.md): Learn about common use cases for using SMS for customer alerts and notifications and how to get started.
* [SMS Doorbell with MicroPython and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-doorbell-micropython-twilio.md): Build a SMS doorbell using an ESP8266 microcontroller, MicroPython and the Twilio SMS API.
* [5 Questions with Thomas Wyatt, President of Twilio Segment](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-thomas-wyatt.md): Learn more about Thomas Wyatt, the President of Twilio Segment.
* [Integrate OpenAI and Twilio Voice Using ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-openai-twilio-voice-using-conversationrelay.md): Learn to integrate OpenAI LLMs with Twilio Voice using ConversationRelay in this basic Voice AI demo using Node.js and the OpenAI Chat Completions API.
* [Twilio’s Record Breaking Cyber Week 2024](https://www.twilio.com/en-us/blog/insights/trends/record-breaking-cyber-week-2024.md): Twilio's Cyber Week 2024 broke customer engagement records, and revealed focus on personalized messaging, channel preferences, and data-driven connections.
* [Build a ChatGPT SMS bot with Azure OpenAI Service and ASP.NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-chatgpt-sms-bot-with-azure-openai-service-and-aspdotnet-core.md): Learn how to create an Azure OpenAI Service instance, an OpenAI deployment model, and communicate with the Azure OpenAI APIs to create an SMS chatbot using C# and ASP.NET Core.
* [Business authentication methods: how to choose the best solution | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/authentication-methods.md): Explore the top types of authentication methods for businesses and discover which authentication system is right for your organization.
* [How to prevent email HTML injection in C# and .NET](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/prevent-email-html-injection-in-csharp-and-dotnet.md): Learn how bad actors can inject HTML into your emails in your C# .NET applications and how to mitigate it.
* [4 Black Twilions You Should Know](https://www.twilio.com/en-us/blog/company/spotlights/4-black-twilions-you-should-know.md): With just three questions, we asked four of our Black Twilions to share their affirmations, based on this year’s Black History Month theme of Black Health and Wellness.
* [How to build a picture guessing game with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/build-picture-guessing-game-twilio.md): Build a picture guessing game in Python using Twilio APIs.
* [Grow recurring donors with Twilio Segment](https://www.twilio.com/en-us/blog/insights/data/grow-recurring-donors-with-twilio-segment.md): Introducing Twilio.org’s Solution Blueprint for nonprofit donor engagement, featuring an all-new Blackbaud Raiser’s Edge NXT Segment Destination (beta).
* [SIGNAL Behind the Scenes: Twilio's Andres Jaan Tack](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-andres-jaan-tack.md): Twilio's Andres Jaan Tack sits down with Corey Weathers to talk about Twilio's launch of Conversations.
* [How Women in Sales are Balancing Work and Family in 2021](https://www.twilio.com/en-us/blog/company/spotlights/how-women-in-sales-are-balancing-work-and-family-in-2021.md): Juggling family and career is not easy, but working from home during the pandemic made it harder, especially for these 4 women working in sales at Twilio.
* [How to collect first-party data (the right way) in 2026](https://www.twilio.com/en-us/blog/insights/data/first-party-data-collection.md): Learn how to collect first-party data from your website, email, SMS, and apps—plus best practices for using it to personalize customer experiences.
* [9 Creative SMS Marketing Campaigns We Love](https://www.twilio.com/en-us/blog/insights/best-practices/9-creative-sms-marketing-campaigns.md): Learn how to make your SMS marketing messages stand out. We’ve highlighted some of our favorite ways that brands have gotten our attention, why they were effective, and how you can emulate them in your own strategy.
* [AI & Twilio for Smarter Medication Reminders](https://www.twilio.com/en-us/blog/insights/ai/automated-medication-reminders-ai.md): Discover how AI and Twilio automate medication reminders via SMS, WhatsApp, and push notifications—boosting adherence and peace of mind for caregivers.
* [How to Send and Receive Email with SAP CAP](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-and-receive-email-with-sap-cap.md): Learn how to integrate email communication into SAP Cloud Application Programming Model (CAP) projects. This tutorial guides you through setting up a bookshop application that sends email notifications for low stock, receives orders, and even allows restocking through email replies. Enhance your CAP applications with two-way communication using SendGrid and elevate the user experience.
* [Why Isn’t the PHP Mail Function Sending Mail? | Twilio](https://www.twilio.com/en-us/blog/insights/why-isnt-the-php-mail-function-sending-mail.md): We've found that most errors with PHP mail() stem from Postfix being configured incorrectly. This tutorial shows you how to configure and test Postfix and PHP mail().
* [KORE to Buy Twilio IoT Portfolio, Establishing a Leader in IoT Connectivity as a Service](https://www.twilio.com/en-us/blog/company/news/kore-twilio-iot.md): Twilio has entered into a definitive agreement for KORE to purchase Twilio’s IoT portfolio.
* [Introducing Templates for TwiML Bins](https://www.twilio.com/en-us/blog/products/launches/introducing-templates-for-twiml-bins-html.md): This past May we launched Native TwiML Bins in the Twilio Console. TwiML Bins made it easy for developers to prototype their ideas and even ship simple
* [Brainstorm last-minute Father's Day gifts with Notion and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/fathers-day-notion-sms.md): Collaborate and brainstorm on a Father's Day gift using the Notion API and Twilio SMS, Serverless, and Functions in JavaScript.
* [Add a Raise Hand Feature to Your Video Application](https://www.twilio.com/en-us/blog/developers/tutorials/product/raise-hand-video-application.md): Learn how to build a feature that lets participants raise their hand during a video call.
* [5 Questions with Chris Koehler, Twilio's New Chief Marketing Officer](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-chris-koehler.md): Twilio welcomes new Chief Marketing Officer, Chris Koehler! Learn about his background, what he’s excited to build at Twilio, and more in this Q&A.
* [Scaling Reverse-ETL Data Pipelines](https://www.twilio.com/en-us/blog/company/inside-twilio/scaling-reverse-etl-data-pipeline.md): Discover how to scale your reverse-ETL pipeline efficiently. Learn key strategies to manage CDC, cut costs, and boost performance in large datasets.
* [Introducing Twilio’s newest email newsletter, the Digital Dispatch | Twilio](https://www.twilio.com/en-us/blog/insights/trends/digital-dispatch-Twilio-email-newsletter.md): Discover your monthly guide to all things digital and how to optimize your customer engagement.
* [Predict Wins and Losses with Sci-kit Learn Decision Trees and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/predict-wins-losses-scikitlearn-sms.md): Can machine learning predict whether or not a sports team wins or loses? What statistics best predict whether that outcome? Learn how to use Sci-kit Learn decision trees, Pandas, and Twilio Programmable SMS to answer those questions.
* [Scaling your Go Application with Kubernetes](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/scaling-your-go-application-with-kubernetes.md): In this tutorial, learn to scale your Go application with Kubernetes. We will containerize a local app with Docker, deploy it with Minikube, and create a load balancer.
* [Accelerating your time to value with effective Observability](https://www.twilio.com/en-us/blog/insights/data/accelerating-time-to-value-with-effective-observability.md): Twilio Segment provides a comprehensive suite of tools for efficiently managing, activating, and analyzing your organization's data, ensuring transparency and empowering you to unlock its full potential effortlessly.
* [What's Cookin’? Build an Image Recognition App on WhatsApp using Twilio MMS, Clarifai API, Python, and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/image-recognition-whatsapp-mms-python-flask-clarifai.md): Learn image recognition and share food with friends throughout the day using WhatsApp, Python, Flask, Clarifai, and Twilio Programmable MMS.
* [Important Change to the IncomingPhoneNumbers Provisioning API](https://www.twilio.com/en-us/blog/company/communications/incomingphonenumbers-api-change-documentation.md): When you provision regulated phone numbers through Twilio’s IncomingPhoneNumbers API, you must submit proper documentation. Here's what you need.
* [What is voice AI and how does it work in 2026?](https://www.twilio.com/en-us/blog/insights/what-is-voice-ai.md): Voice AI lets businesses automate conversations that sound human. Learn what it is, how it works, real examples, and what to look for in a platform.
* [Why Your Business Needs a CDP Council to Enhance Data](https://www.twilio.com/en-us/blog/insights/data/why-your-business-needs-a-cdp-council.md): Discover how creating a CDP Council can mitigate data risks, improve quality, and align CDP use with business goals. Achieve data excellence today!
* [Introducing Strategic Content Marketer, Lyssa Test](https://www.twilio.com/en-us/blog/company/spotlights/introducing-strategic-content-marketer-lyssa-test.md): Introducing Lyssa Test, the Developer Voices team’s new Strategic Content Marketer.
* [Day In The Life: Being a Twilio Senior Visual Designer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-being-a-twilio-senior-visual-designer-html.md): We interviewed Twilio's own Alicia Pompei for our Day In The Life Series: Being A Twilio Senior Visual Designer.
* [What Is a Drip Campaign in Marketing? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-drip-email-campaign.md): Learn how you can use drip campaigns in your marketing to send more relevant messages at the right time and boost engagement.
* [Twilio response to Voxox data breach](https://www.twilio.com/en-us/blog/company/communications/twilio-response-to-voxox.md): Twilio response to Voxox data breach
* [Announcing Country specific Guidelines for placing Voice calls around the globe](https://www.twilio.com/en-us/blog/company/communications/announcing-country-specific-guidelines-placing-voice-calls-around-globe.md): 
* [Business messaging: Definition, benefits, and examples](https://www.twilio.com/en-us/blog/insights/cloud-comms/what-is-business-messaging.md): Business messaging is important for interacting with your customers. Learn more about what business messaging means and how it can benefit your business.
* [How to Customize an Email Marketing Template](https://www.twilio.com/en-us/blog/insights/how-to-customize-an-email-marketing-template.md): Email templates make designing emails so much easier. Here's how to customize SendGrid's email templates in our Marketing Campaign's product.
* [It's Time to Be Real With Thoughtful Prompts Sent via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/product/java-scheduled-sms-thought-provoking-spring-boot.md): Learn how to create a thought sharing app similar to the photo sharing platform BeReal using Twilio and Java.
* [Twilio Kicks Off Nationwide Sponsorship of Startup Weekend](https://www.twilio.com/en-us/blog/company/news/twilio-kicks-off-nationwide-sponsorship-of-startup-weekend-html.md): We’re excited to share the announcement that Twilio is now a sponsor for all Startup Weekend events in North America. Startup Weekend is a combi
* [Build a Twilio + Odoo Integration for WhatsApp](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-odoo-integration-whatsapp.md): Build a Twilio + Odoo Integration for WhatsApp
* [SIGNAL Behind the Scenes: Microsoft's Chloe Condon](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-chloe-condon.md): Chloe Condon, a Cloud Developer Advocate from Microsoft sits down with Twilio's Corey Weathers to talk about her fake boyfriend app.
* [Email Reputation Clusters and Fingerprinting](https://www.twilio.com/en-us/blog/insights/clustering-fingerprinting.md): Email reputation goes beyond IPs. Learn how clustering and fingerprinting affect deliverability and what to do when inboxing issues come up.
* [Self-Service KYC Example TFN and STIR/SHAKEN Submission](https://www.twilio.com/en-us/blog/developers/tutorials/product/self-service-kyc-toll-free-verification-app-example.md): Build a Next.js application that collects the necessary user and business information needed to verify a US Toll-Free number for SMS messaging.
* [Twilio SendGrid & Valimail Ensure Compliance | Twilio](https://www.twilio.com/en-us/blog/insights/twilio-sendgrid-valimail-partnership.md): Valimail and Twilio are enabling Twilio SendGrid customers to rapidly create and/or audit existing DMARC policies, providing a set of robust tools and reporting to ensure compliance with Gmail and Yahoo’s new requirements.
* [A CDP is the best contextual data layer for agentic systems](https://www.twilio.com/en-us/blog/insights/a-cdp-is-the-best-contextual-data-layer-for-agentic-systems.md): AI agents perform best with accurate, real-time context, and a CDP like Twilio Segment provides it.
* [Automated Yugioh Deckbuilding in Python with OpenAI's GPT-3 and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-computer-generated-yugioh-decks-in-python-with-openai-s-gpt-3-and-twilio-sms.md): 
* [Create an AI Commentator with GPT-4V, OpenAI TTS, Replit, LangChain, and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-ai-commentary-from-gpt4-sendgrid.md): Learn how to generate commentary from someone with Stephen Smith-like qualities using GPT-4V, OpenAI TTS, Replit, LangChain, and SendGrid
* [How to create a professional email address (+ examples)](https://www.twilio.com/en-us/blog/insights/make-professional-email-address.md): Learn how to make a professional email address that makes the perfect first impression with your audience in the inbox.
* [Scaling Social Services with Machine Learning, Behavioral Science, and Programmable SMS](https://www.twilio.com/en-us/blog/company/benefits-data-trust-scaling-social-services-machine-learning-behavioral-science-programmable-sms.md): Nearly 40 million people in the United States live in poverty, face hunger and feel the impact of rising healthcare costs. Benefits Data Trust has secured over $7 billion in benefits and services for people who need it most.
* [Complete guide to sending email to Google: Rules, signals & setup](https://www.twilio.com/en-us/blog/insights/sending-email-to-google.md): Learn how Google filters incoming email: SPF, DKIM, DMARC requirements, spam rate thresholds, and how to use Google Postmaster Tools to protect deliverability.
* [Use Optimizely to A/B Test Twilio IVR Flows](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ab-test-ivr-flows-optimizely.md): Learn how to use workflows in Twilio Studio with Optimizely's SDK to record user survey data and track metrics for your service.
* [16+ Free Email Newsletter Templates for 2024](https://www.twilio.com/en-us/blog/insights/email-newsletter-templates.md): Capture your audience with one of our 16 free email newsletter templates to make your email truly stand out. Each is modern, responsive, and engaging.
* [IHateIroning Delivers On Demand Dry Cleaning with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/ihateironing-delivers-on-demand-dry-cleaning-with-twilio-sms-html.md): IHateIroning Delivers On Demand Dry Cleaning with Twilio SMS
* [New Rules in Spain: Don’t Let Your Calls Get Ghosted](https://www.twilio.com/en-us/blog/insights/regulatory-updates-spain.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Getting the Most Out of Your Twilio User Authentication & Identity Project](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-the-most-out-of-your-twilio-account-security-project.md): This resource walks through the most common questions around building account security apps on Twilio, and includes links to popular resources.
* [Two ways to use Gson for JSON in Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/java-json-with-gson.md): 
* [SMS and MMS Notifications with Java and Spring](https://www.twilio.com/en-us/blog/developers/tutorials/product/server-notifications-java-spring.md): We demonstrate how to push server exceptions to administrators with SMSes and MMSes using Java, Spring, and Twilio's Java SDK.
* [Twilio U.S. SMS & MMS Short Code Heightened Awareness Period for Black Friday & Cyber Monday](https://www.twilio.com/en-us/blog/company/news/twilio-us-sms-mms-short-code-heightened-awareness-period-black-friday-cyber-monday.md): 
* [What Is Hyper-Personalization? Examples & How to Start](https://www.twilio.com/en-us/blog/insights/what-is-hyper-personalization.md): Deep dive into hyper-personalization, its key characteristics, examples of what it looks like, and how you can use it in your marketing strategies.
* [Transform Higher Ed Student Engagement with Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/transform-higher-education-student-engagement.md): How Twilio’s Engagement Platform can increase enrollment, improve graduation rates, and grow annual giving.
* [Optimize LLM Performance with Twilio Segment](https://www.twilio.com/en-us/blog/company/inside-twilio/llm-as-judge.md): Enhance audience building with LLMs using Twilio Segment. Achieve over 90% human evaluation alignment for ASTs. Boost AI-driven results now!
* [Intelligent virtual assistant (IVA): definition, benefits, and use cases | Twilio](https://www.twilio.com/en-us/blog/insights/ai/what-is-intelligent-virtual-assistant.md): Learn what a virtual assistant is and how artificial intelligence is helping to power it.
* [Improve Your TFV Approval Chances with Best Practices](https://www.twilio.com/en-us/blog/insights/best-practices/improving-your-chances-of-toll-free-verification-approval.md): Learn how to increase your chances of Toll-Free Verification approval by following best practices for submitting accurate business information, validating online presence, specifying use case, and providing opt-in consent documentation.
* [SMS Marketing for Beginners: What It Is & How to Get Started | Twilio](https://www.twilio.com/en-us/blog/insights/sms-marketing-for-beginners.md): Learn everything you need to know about SMS marketing: What it is, how it works, how to get started, as well as best practices and examples.
* [2025 Global Impact Week Recap](https://www.twilio.com/en-us/blog/company/inside-twilio/2025-global-impact-week-recap.md): Discover how Twilio volunteers made a global impact dedicating 3,700+ hours and raising $20K.
* [Getting Started with BIMI and SendGrid](https://www.twilio.com/en-us/blog/insights/getting-started-bimi-sendgrid.md): Learn how to authenticate your domain, implement BIMI, and send branded emails with SendGrid. Get started today!
* [Building Your Business Case for an Email Sunset Policy](https://www.twilio.com/en-us/blog/insights/email-sunset-policy.md): Sunsetting is reducing the number of emails recipients receive (or stopping altogether) when they haven’t engaged with your messages in a set length of time.
* [Automated Headless Browser scripting in Node.js with Playwright](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/automated-headless-browser-scripting-in-node-js-with-playwright.md): 
* [The call’s coming from inside the house: 13 movies with eerie phone calls and messages](https://www.twilio.com/en-us/blog/insights/trends/33-movies-with-eerie-phone-calls-and-messages.md): Spooky season is upon us, so get in the Halloween spirit with these communication-based horror and thriller flicks that are sure to make your spine tingle.
* [Video in Email: How to Send Videos in an Email](https://www.twilio.com/en-us/blog/insights/video-email-marketing.md): Video is a great way to boost engagement with recipients in your marketing emails. Learn how to use video in your email marketing strategy.
* [RCS vs. SMS: What's the difference (and why it matters)](https://www.twilio.com/en-us/blog/insights/rcs-vs-sms.md): RCS offers richer features than SMS, but is it right for your business? Compare RCS vs SMS on delivery, cost, features, and compatibility.
* [How to Make a Cute Virtual Mirror Using Twilio Video, JavaScript, HTML, and CSS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/cute-twilio-video-overlay-javascript-html-css.md): How to add an overlay and make your life cuter with Sanrio stickers and sparkly pixels in Twilio Video using JavaScript, HTML, and CSS.
* [Pose Detection in Twilio Video with TensorFlow.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/pose-detection-video-tensorflow-js.md): Detect poses in a Twilio Programmable Video app with machine learning using TensorFlow and JavaScript.
* [It's All Happening: See You at CDP Week 2022](https://www.twilio.com/en-us/blog/company/news/cdp-week-2022.md): Save your spot for CDP Week to learn about the latest trends in customer data, how to drive greater return on ad spend and more!
* [Best Practices](https://www.twilio.com/en-us/blog/insights/best-practices.md): Get more out of the Twilio Customer Engagement Platform by following our latest tips and best practices.
* [How to Send Bulk SMS with Twilio in 5 Different Languages](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-bulk-sms-twilio-programming-languages.md): Find solutions for sending bulk SMS such as implementing task queues, asynchronous functions or other services with Twilio in any language.
* [Record Page Visits to your Flask Website with Twilio Segment](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/record-page-visits-flask-website-twilio-segment.md): Learn how to create a server-side web analytics solution for Flask using Twilio Segment.
* [5 Must-Have Vim Plugins That Will Change Your Workflow](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-must-have-vim-plugins-that-will-change-your-workflow.md): 
* [Build a WhatsApp AI Agent with Node.js, Twilio Messaging, and OpenAI’s GPT-5](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-ai-agent-twilio-openai.md): Learn to build a WhatsApp AI Agent using Twilio’s WhatsApp Business API and OpenAI’s GPT-5.
* [Twilio and Zipwhip come together to deliver high-quality Toll-Free messaging at scale](https://www.twilio.com/en-us/blog/company/news/twilio-intends-to-acquire-zipwhip.md): We’re thrilled to announce Twilio’s proposed acquisition of Zipwhip, a trusted carrier partner and a leading provider of Toll-Free messaging in the US.
* [How to Send a WhatsApp Message with JavaScript and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-a-whatsapp-message-with-javascript-and-node-js.md): 
* [Twilio commits $10 million to COVAX for equitable vaccine distribution](https://www.twilio.com/en-us/blog/company/news/twilio-commits-covax-equitable-vaccine-distribution.md): Twilio is providing $10 million to COVAX to support development, manufacturing, and distribution of vaccines for people living in underserved countries.
* [8 Steps to Building a Successful SMS Marketing Program](https://www.twilio.com/en-us/blog/insights/best-practices/steps-to-build-sms-marketing-program.md): Ready to reap the benefits of text message marketing? Follow these steps to kick off your own SMS marketing strategy today.
* [Webhook vs API: Key Differences](https://www.twilio.com/en-us/blog/insights/webhook-vs-api-whats-difference.md): Webhook vs API: Here's how SendGrid breaks down the differences between webhooks and APIs and how you can start using webhooks.
* [Leveling Up Identity Resolution: Best Practices for Data Scientists](https://www.twilio.com/en-us/blog/insights/best-practices/identity-resolution-best-practices-for-data-scientists.md): Identity resolution is essential for creating personalized customer journeys. However, building a scalable model for identity resolution is challenging and requires a consistent approach, a true universal identifier, and simplified data pipelines.
* [Hacking Twilio Client to Play Videos Over the Phone](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-client-video-over-voice.md): Want to be able to play the audio from your favorite videos over a phone call? This blog post shows you how do this fairly easily using Twilio's WebRTC Client.
* [Push Two-Factor Authentication in Python with Twilio Authy](https://www.twilio.com/en-us/blog/developers/tutorials/product/push-two-factor-authentication-python-twilio-authy.md): Overview of a push authentication implementation with Authy for Python applications.
* [Serverless Twilio Video Chat App with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/serverless-video-chat-application-javascript-twilio-programmable-video.md): Learn how to build a video calling application and deploy it to the Twilio Serverless platform.
* [Email Testing Walkthrough & Examples](https://www.twilio.com/en-us/blog/insights/email-testing-walkthrough.md): With thousands of potential renderings, spam filters on high alert, and the risk of broken links, email testing isn't a nice-to-have—it's a need-to-have.
* [Help Those Helping Others](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/help-those-helping-others.md): In this tutorial, you'll learn how to build an application to help anyone quickly donate to charities and nonprofits using Slim Framework, Vue.js, and Tailwind CSS.
* [How to Create a Markdown Blog in PHP With the Slim Framework](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-markdown-blog-php-slim-4.md): In this tutorial, you'll learn how to create a blog that draws its content from Markdown files, using the Slim Framework, the SPL, and several external packages.
* [Announcing New Mobile Intelligence Packages in the Twilio Lookup API](https://www.twilio.com/en-us/blog/products/launches/lookup-new-packages-beta.md): Establish trust with better data. The Twilio Lookup API expands its mobile intelligence capabilities with SIM Swap detection and Line Type Intelligence.
* [What is a webhook? Endpoints, examples, and how they work](https://www.twilio.com/en-us/blog/insights/whats-webhook.md): A webhook is an HTTP request sent between apps when an event fires. Learn how webhooks work, how to build an endpoint, and how to secure it.
* [Shining a Spotlight on Builders: Announcing Twilio's AI Startup Searchlight 2025](https://www.twilio.com/en-us/blog/company/news/announcing-ai-startup-searchlight-2025.md): Builders wanted: Apply to Twilio's AI Startup Searchlight 2025, celebrating innovation in merging technologies, communications, and customer engagement.
* [How to Handle File Uploads from Node.js to Express](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/handle-file-uploads-node-express.md): Learn how to handle file uploads from Node.js to Express. Our guide covers using FormData, accessing req.file, managing express files, & more. Learn with Twilio
* [Turn Your Passion into Profit: Elevating Black Entrepreneurs](https://www.twilio.com/en-us/blog/company/news/turn-passion-into-profit.md): Get advice from successful Black entrepreneurs on how to scale your side hustle into a thriving business, whether you’re just starting or working to grow
* [The Shifting Landscape of Business Text Messaging: The New A2P 10DLC](https://www.twilio.com/en-us/blog/insights/compliance/business-text-messaging-the-new-a2p-10dlc.md): New carrier requirements for US A2P 10DLC start 3/1/2021. Everything you need to know about the shifting A2P landscape to ensure your business is prepared.
* [Call Forwarding with PHP](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-forwarding-php.md): Connect incoming phone calls to the caller's senators based on location with PHP and Twilio.
* [Send Personalized SMS with Twilio Segment Easily](https://www.twilio.com/en-us/blog/company/communications/personalized-sms-segment-twilio.md): Learn how to effortlessly send personalized SMS campaigns using Twilio Segment. Boost engagement and drive conversions with this step-by-step guide!
* [Writing to Airtable from your Twilio app](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/writing-airtable-sms.md): Learn to write to Airtable with SMS messages by building out a Net Promoter Score survey app.
* [Google Reveals New Email Error Codes | Twilio](https://www.twilio.com/en-us/blog/insights/google-new-error-codes.md): Google recently revealed a new list of error codes that will be used for senders that are not compliant with the new list of sender requirements.
* [Microservice for Handling SendGrid Event Webhooks](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/microservice-template-handle-sendgrid-event-webhooks.md): Microservice build using Amazon Web Services (AWS) to receive and process Event Webhooks from SendGrid. Collect, manage, and analyze your email engagements.
* [Twilio and ValueFirst Come Together to Improve Customer Engagement](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-valuefirst.md): Twilio has acquired ValueFirst, India's leading player in cloud communications. Learn how it advances our shared commitment to customers.
* [What is Domain Reputation and Why is It Important?](https://www.twilio.com/en-us/blog/insights/what-is-a-domain-reputation.md): An explanation of domain reputation and how to segment the reputation of your transactional and marketing streams.
* [Build a Hobby Recommender with Twilio Functions and the WikiMedia API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-hobby-recommender-functions-wikimedia-api.md): In this tutorial, you’ll see how I built the bot (aptly named HobbyBot) and learn how to build it yourself with Twilio Runtime, specifically Twilio Functions, and the WikiMedia API.
* [Important Change to the Philippines Local Numbering Plan](https://www.twilio.com/en-us/blog/company/communications/change-philippines-local-numbering-plan.md): All Philippines local numbers in the Metro Manila and neighboring areas bearing the 02 area code change from 7 to 8 digits in length on October 6, 2019. Here's a summary of the change.
* [Let Users Share Their Online Status in Your App with Express, Svelte, and Twilio Sync](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/share-online-status-express-svelte-sync.md): Learn how to implement a "who's online" feature in your app by combining Svelte, Express, and Twilio Sync.
* [How to Use Svelte Stores to Share Data Between Components](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/svelte-stores-share-data-between-components.md): Learn about how to use Svelte stores to share data between sibling components instead of passing data up and down the component hierarchy.
* [(Beta) Programmable Voice SDK for iOS, with support for VoIP Services Push Notifications](https://www.twilio.com/en-us/blog/products/launches/beta-programmable-voice-sdk-for-ios-with-support-for-voip-services-push-notifications-html.md): Announcing Public Beta of our Programmable Voice iOS SDK with a simplified API, support for Apple VoIP Services Push Notifications, and more.
* [Build a Multi-Room Web Chat Application with Flask, React and Twilio Conversations](https://www.twilio.com/en-us/blog/developers/tutorials/product/multi-room-web-chat-flask-react-twilio-conversations.md): Learn how to build a chat application with multiple rooms using Python, JavaScript and the Twilio Conversations API.
* [Age UK volunteers | Twilio](https://www.twilio.com/en-us/blog/insights/AgeUK-volunteers-spotlight.md): 
* [Open Source Transactional Email Templates](https://www.twilio.com/en-us/blog/insights/open-source-transactional-email-templates.md): Learn more about SendGrid's open source set of transactional email templates which can be used to create password resets and email confirmations.
* [Why I Belong at Twilio](https://www.twilio.com/en-us/blog/company/spotlights/why-i-belong-at-twilio.md): David Parry-Jones is Twilio's VP of EMEA Sales. Hear why he belongs at Twilio and see his experience in his first 90 days and how you can apply as well.
* [Sending SMS with Julia and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sending-sms-with-julia-and-twilio.md): 
* [Using Twilio SendGrid To Send Emails from Python Django Applications](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-twilio-sendgrid-send-emails-python-django.md): Send emails from Django applications written in Python using Twilio SendGrid's SMTP interface.
* [Why every developer needs a CDP](https://www.twilio.com/en-us/blog/insights/twilio-segment-the-game-changing-cdp.md): How can engineers use Twilio Segment’s CDP? Well, it relies on a single API that lets them collect, govern, and activate data without building individual connections between data sources.
* [Integrate Google Gemini using Twilio Voice and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-google-gemini-twilio-voice-conversationrelay.md): Learn to build a AI Assistant you can call using Google Gemini, Twilio Voice, ConversationRelay, and Python's FastAPI.
* [The 5 top email API services for developers in 2026](https://www.twilio.com/en-us/blog/insights/best-email-api.md): Compare the top email API services for transactional sending, inbox placement, analytics webhooks, and domain authentication
* [Build Yourself as a Bot for Your Loved Ones](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-self-as-bot-autopilot.md): In this step-by-step blog post, we'll build a bot with our own human voice audio files, showing the capabilities of our multichannel AI platform Autopilot.
* [How to Create a Customer Persona | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-create-customer-persona.md): You’ve likely heard about customer personas (or buyer personas) in marketing, but what are they—and should you be using them?
* [Protect Privacy in AI Era with Ethical CDP Solutions](https://www.twilio.com/en-us/blog/insights/ai/protecting-privacy-in-the-age-of-ai.md): Discover how to ethically harness AI with a CDP. Protect privacy, ensure compliance, and gain a competitive edge. Learn more today!
* [Build Your Own Weather Station With PHP, Python and a Raspberry Pi](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-weather-station-with-php-python-raspberry-pi.md): Learn how to create a small weather station with a Raspberry Pi, PHP, Python, and DHT11 sensor, for under $100.00.
* [Career Journeys @ Twilio: Fueling Growth With Learning](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-fueling-growth-with-learning.md): Discover how Justin Kitagawa’s desire to learn and optimize influenced his 9-year journey at Twilio from engineering manager to vice president of engineering.
* [17 types of post-purchase emails to build brand loyalty](https://www.twilio.com/en-us/blog/insights/post-purchase-emails.md): Order confirmed. Now what? These 17 post-purchase email types turn one-time buyers into loyal customers—with timing tips and real examples.
* [Microservice for Sending Email using Twilio SendGrid Email API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/microservice-template-send-email-sendgrid.md): Microservice template for a Serverless solution to send outbound emails from enterprise applications with SendGrids Email API using AWS.
* [Get Started with Twilio Flex in Minutes](https://www.twilio.com/en-us/blog/developers/tutorials/product/get-started-twilio-flex-just-minutes.md): Curious about Twilio Flex but not sure how to get started? Here’s a quick primer on Twilio Flex and how to launch a contact center out of the box in minutes.
* [UK Email Trends: How Consumers Engage in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/uk-email-behaviors.md): Discover how UK consumers uniquely engage with email in 2024. Learn key insights and strategies to optimize your email marketing for the British market.
* [The Complete Guide to Email Marketing for Coaches | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-coaches.md): This guide will take you from start to finish, outlining everything you need to create a world-class email marketing strategy for your coaching business.
* [How to disclose AI without killing the conversation](https://www.twilio.com/en-us/blog/insights/how-to-disclose-ai-to-customers.md): Teams worry that telling customers they're talking to AI will hurt engagement. Not true. Learn what to say, when, and what to avoid instead.
* [Blocking Robocalls? Yay! Accidentally Blocking Wanted Calls by Consumers? Nay!](https://www.twilio.com/en-us/blog/company/communications/fcc-robocalling-vote.md): On 6/6/2019 the U.S. Federal Communications Commission approved a rule giving carriers authority to block unlawful robocalls.
* [COVID-19 tracking via SMS with Twilio and Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/covid-19-tracking-via-sms-with-twilio-and-python.md): 
* [How SEO and Email Marketing Work Together | Twilio](https://www.twilio.com/en-us/blog/insights/seo-and-email-marketing.md): Consider SEO in your email marketing campaigns and vice versa for effective marketing. Learn more about SEO and email marketing.
* [Unleash CDP Power](https://www.twilio.com/en-us/blog/insights/data/cdp-customer-data-power.md): Discover how a CDP can streamline CX by efficiently managing customer data. Download our guide to harness data for actionable insights.
* [SIGNAL Behind the Scenes: Twitch's Tristan Wiley](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-tristan-wiley.md): Tristan Wiley from Twitch sits down with Lizzie Siegle from Twilio to talk about a Twitch extension that allows viewers to call a streamer via Twilio.
* [Send COVID-19 Vaccine Appointment Reminders with Salesforce Flow and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-covid-19-vaccine-appointment-reminders-salesforce-flow-and-twilio.md): Learn how to set up Twilio SMS notifications with Salesforce’s Automation Flow Builder so that you can remind people to sign up to get both parts 1 and 2 of the vaccine.
* [Putting on our ISV Shoes](https://www.twilio.com/en-us/blog/insights/best-practices/putting-on-our-isv-shoes.md): Learn about the critical pieces that ISVs should think about as they integrate with Twilio.
* [Offline Transcription and TTS using Vosk and Bark](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/offline-transcription-tts-vosk-bark.md): See how to use Vosk for local recording transcription and Bark for local speech generation with some Twilio Voice features and products.
* [Integrate OpenAI with Twilio Voice Using ConversationRelay and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-openai-twilio-voice-using-conversationrelay-python.md): Learn to use OpenAI's GPT-4o model with ConversationRelay in Python to build a voice agent you can call on the phone.
* [Configurable Sending in the EU: Now in GA!](https://www.twilio.com/en-us/blog/insights/Configurable-Sending-in-EU-Now-in-GA.md): Learn how to configure sending in the EU to comply with GDPR regulations and enhance data privacy for your email campaigns in Europe. Start today!
* [Webinar recap: Transforming business growth with communication, data, and AI](https://www.twilio.com/en-us/blog/insights/best-practices/recap-secret-to-growth-data-communications-ai-webinar.md): When companies focus on improving customer experience, they see positive impacts on revenue. Learn how with Twilio.
* [Chuck Norris jokes via WhatsApp with C# and Azure Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/chuck-norris-jokes-via-whatsapp-with-c-and-azure-functions.md): 
* [Retention Marketing (2025)](https://www.twilio.com/en-us/blog/insights/retention-marketing.md): We walk you through everything you need to know about retention marketing: what it is, benefits, strategies, examples, and more.
* [Send an SMS with Svelte and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-svelte-twilio-functions.md): Learn how to integrate Twilio Programmable SMS into your Svelte app using Twilio Functions as your backend service.
* [Introducing Developer Evangelist, Enterprise, Chris Gargotta](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-enterprise-chris-gargotta.md): Meet Chris Gargotta, one of our newest members on the Enterprise Developer Evangelism team.
* [Build a Question-Answering over Docs SMS Bot with LangChain in Python](https://www.twilio.com/en-us/blog/developers/tutorials/qa-over-docs-bot-langchain-python.md): x
* [Introducing Twilio Developer Educator Andrew MacLean](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-educator-andrew-maclean.md): Meet Andrew MacLean, Twilio's newest Developer Educator on the Twilio Developer Network's Ecosystem team.
* [Cloud Communications](https://www.twilio.com/en-us/blog/insights/cloud-comms.md): Read about the latest in CPaaS and how cloud-based APIs and platforms are powering scalable, flexible solutions across messaging, voice, email, and more.
* [Build a Custom Workout Companion Using Twilio Functions and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-custom-sms-workout-companion-twilio-functions-airtable.md): Learn how to build a custom SMS workout companion with Twilio Functions, Airtable, and JavaScript
* [How to send emails in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/send-emails-php-2023.md): In this article, you're going to learn three different ways to send emails with PHP; a combination of both classic and modern approaches.
* [Is Twilio an ATDS](https://www.twilio.com/en-us/blog/insights/compliance/is-twilio-an-atds-html.md): This is a question I hear regularly from Twilio customers interested in using Twilio’s Programmable SMS API. For the uninitiated, “ATDS” stands for “Au
* [Why We Pledge: How Twilions are Making a Global Impact](https://www.twilio.com/en-us/blog/company/inside-twilio/why-we-pledge-how-twilions-are-making-global-impact.md): Empower Others. Those words are not just a catchphrase at Twilio. Instead, they have been the foundation of our core values and products since the very beginning.
* [Twilio CEO Jeff Lawson on the Cloud Computing Show with Gary Orenstein](https://www.twilio.com/en-us/blog/company/news/twilio-ceo-jeff-lawson-on-the-cloud-computing-show-with-gary-orenstein-html.md): Last week, Twilio CEO Jeff Lawson and cloud computing expert Geva Perry sat down with Gary Orenstein on the Cloud Computing Show to talk about industry
* [What Is an Email Blast? (How to Do It Right)](https://www.twilio.com/en-us/blog/insights/what-is-an-email-blast.md): Learn what an email blast is, how to send email blasts & 5 tips to stop "blasting" and start being strategic (while avoiding the spam folder).
* [Strategies for Migrating an Existing Contact Center to Twilio Flex](https://www.twilio.com/en-us/blog/insights/best-practices/strategies-migrating-existing-contact-center-twilio-flex.md): Sometimes the gradual migration of an existing contact center solution to Twilio Flex is preferable to doing it all at once. Learn how to approach incremental migration, with experts from Twilio and Presidio.
* [Look at the Sky! Learn Data Visualization with WhatsApp, Google Maps, Python, Twilio, and Clarifai](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/look-at-the-sky-mms-clarifai-google-maps-python-flask.md): Learn data visualization and image recognition with Google Maps API, WhatsApp pictures, Python, Flask, Clarifai and Twilio API for WhatsApp.
* [Twilio Heightened Awareness Period for U.S. Elections](https://www.twilio.com/en-us/blog/company/news/twilio-heightened-awareness-period-us-elections.md): 
* [How to Use Twilio's Content Template Builder for Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-use-twilio-content-template-builder-messaging.md): Create reusable message templates for SMS, MMS, WhatsApp, and RCS using Twilio's Content Template Builder. Step-by-step Node.js tutorial with code examples.
* [Build a Song Identifier Phone Service with Twilio Voice and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/song-identifier-phone-service-twilio-voice-javascript.md): Learn how to create a clone of Shazams "2580" phone service to identify song’s with Twilio Programmable Voice and SMS using Node.js.
* [Ask the Expert: Lili Crowley, Postmaster, Yahoo!](https://www.twilio.com/en-us/blog/insights/ask-the-expert-lili-crowley.md): Yahoo! Postmaster Lili Crowley shares insider tips on email deferrals, sender reputation, and why "quality over quantity" actually works.
* [9 best instant messaging platforms for your business](https://www.twilio.com/en-us/blog/insights/cloud-comms/instant-messaging-platforms.md): Instant messaging platforms can be used in corporate environments for both customers and employees. Here are some of the best instant messaging apps for your business.
* [How to Start Your First Java Spark App](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/beginner-intro-java-spark-app.md): Learn how to navigate a Java IDE to set up and build a Hello World Java Spark application.
* [Integrate Twilio ConversationRelay with Twilio Flex for Contextual Escalations](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/conversationrelay-flex-contextual-escalations.md): Learn to handover contextual AI escalations to an agent on Twilio Flex with Twilio’s ConversationRelay and OpenAI GPT.
* [8 Things Product Owners Should Consider With Video Apps](https://www.twilio.com/en-us/blog/insights/best-practices/8-considerations-with-video-apps.md): Learn how to get started with building video applications that are fast, simple, and visually friendly for developers and users alike.
* [Call Queue: What It Is, How It Works & How to Get Started](https://www.twilio.com/en-us/blog/insights/best-practices/call-queuing.md): Master call queue management with this guide to phone queue systems. Learn call queuing best practices, reduce wait times, and improve customer service.
* [How to Write a Top-Notch Email Newsletter (27+ Tips)](https://www.twilio.com/en-us/blog/insights/write-email-newsletter.md): Creating an effective newsletter can help make engaged and lifelong customers. Learn how to write a great email newsletter with our tips.
* [Approve Users and Block Fake Accounts with Twilio Lookup and Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-node.md): Build a secure Node.js onboarding flow with Twilio. This tutorial covers 4 layers of defense: Line Type checks, Line Status, Identity Match (name-to-phone), and SMS OTP verification to stop bots and fraud.
* [The Absolute Best Time to Send Email Campaigns in 2025](https://www.twilio.com/en-us/blog/insights/the-best-time-to-send-your-email-campaign.md): Learn the best time to send your email campaigns and how you can optimize your email send times to increase open rates and engagement.
* [5 ways to make HTTP requests in Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-ways-make-http-requests-ruby.md): There are numerous ways to perform HTTP requests in Ruby. Let's dive in 5 of these solutions and compare each other.
* [Twilio is Now a Remote-first Company](https://www.twilio.com/en-us/blog/company/news/twilio-is-now-a-remote-first-company.md): We’re providing Twilions with flexibility and redesigning our ways of working, by now being a remote-first company.
* [3 Ways of Querying Data using LangChain Agents in Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/3-ways-query-data-langchain-agents-python.md): Learn to query LangChain Agents in Python with an OpenAPI Agent, CSV Agent, and Pandas Dataframe Agent.
* [Career Building @ Twilio: The Making of a Software Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/career-building-twilio-the-making-of-a-software-engineer.md): Check out how one Twilion pivoted his career from marketing to software engineering!
* [Add screen sharing to your Twilio Video application](https://www.twilio.com/en-us/blog/developers/tutorials/product/screen-sharing-twilio-video-html.md): Screen sharing improves collaboration in web applications. In this post we implement screen sharing in Twilio Video applications in Chrome and Firefox.
* [Email Marketing for Manufacturers | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-manufacturers.md): Learn everything you need to know about email marketing for manufacturers to better build relationships and share timely messages with your audience.
* [Our 12th Twilioversary: Celebrated with a Socially-Distant Trebuchet](https://www.twilio.com/en-us/blog/company/inside-twilio/twilios-12th-anniversary.md): Twilio celebrated our 12th anniversary! See how we adapted our birthday cupcake-smashing tradition for social distancing.
* [Email Preference Center Best Practices | Twilio](https://www.twilio.com/en-us/blog/insights/the-power-of-an-email-preference-center.md): Read about 3 common types of email preference centers—a powerful tool in any email marketer's toolkit that helps increase engagement.
* [Build a Phone Tree with Python, Twilio and a State Machine](https://www.twilio.com/en-us/blog/developers/tutorials/product/phone-tree-python-twilio-state-machine.md): Learn how to build an extensible phone tree IVR driven by a state machine using Python.
* [Using the Yelp API and Twilio Messaging for Flower Delivery](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/yelp-api-twilio-messaging-flower-delivery.md): Text +1 (815) 551-0M0M to order a last minute flower delivery. Powered by Twilio and Yelp.
* [New Phone Numbers Available in 12 Countries](https://www.twilio.com/en-us/blog/products/launches/new-phone-numbers-available-in-12-countries-html.md): We’re always working hard to expand our global coverage, and today, we’re excited to announce that you can now use Twilio phone numbers in the followin
* [What does it take to build meaningful customer connections in 2025? | Twilio](https://www.twilio.com/en-us/blog/insights/build-meaningful-customer-connections-2025.md): Krish Sailam, VP of Marketing Technology & AI Operations at Nextdoor, shares how his team uses AI to build stronger communities while keeping trust and empathy front and center.
* [Sales Enablement: What are we Enabling?](https://www.twilio.com/en-us/blog/company/inside-twilio/sales-enablement-what-are-we-enabling.md): What is a Sales Enablement Intern and more importantly, what are they enabling?
* [Say Hello to SIP Code 603+: The FCC’s New Standard for Analytics-based Blocked Calls](https://www.twilio.com/en-us/blog/insights/fcc_new_standard.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [SMTP Service Crash Course | Twilio](https://www.twilio.com/en-us/blog/insights/smtp-service-crash-course.md): Everything you need to know about SMTP services, and what factors you should consider when looking for a reliable and scalable SMTP service provider.
* [Improve Call Experience with New Twilio Conference Jitter Buffer Controls](https://www.twilio.com/en-us/blog/products/launches/improve-call-experience-new-twilio-conference-jitter-buffer-controls.md): Learn how to use Twilio Conference jitter buffer controls to tailor behavior for participants with network or quality issues.
* [Customer Onboarding Recommendations for ISVs: How to Set Customers Up for Success](https://www.twilio.com/en-us/blog/insights/customer-onboarding-isvs.md): Running an independent software vendor email platform is complex. Learn about how you can onboard customers successfully and efficiently.
* [Web Scraping and Parsing HTML in Node.js with jsdom](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-scraping-and-parsing-html-in-node-js-with-jsdom.md): 
* [How to Set a Default Room Name in the Twilio Video React App](https://www.twilio.com/en-us/blog/developers/tutorials/product/set-default-room-name-twilio-video-react-app.md): Learn how to set a default name for video rooms in the open-source Twilio Video React App.
* [How to Block Spam Calls with Twilio Voice in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/block-spam-calls-twilio-voice-node-js.md): Learn how to block spam calls with Twilio Voice and Node.js using Marchex Clean Call and Nomorobo Add-ons. Step-by-step tutorial with code examples.
* [How to Build a Web-Based Email Client in Laravel PHP using Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-a-web-based-email-client-in-laravel-php-using-twilio-sendgrid.md): 
* [Group SMS with Twilio and Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/group-sms-twilio-java.md): 
* [How to Run a Flask Application](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-run-flask-application.md): Learn how to run a Flask app with our step-by-step guide. Follow Twilio's expert tips to deploy your Flask application efficiently.
* [Developer Fundamentals: Variables](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/variables.md): 
* [Baby/!Baby: Building a Twilio SMS/MMS Autoresponder with Serverless and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/baby-not-baby.md): Building a Twilio SMS/MMS autoresponder with Serverless and Airtable in the days leading up to my child’s birth.
* [Outlook Announces Sender Requirements](https://www.twilio.com/en-us/blog/insights/outlook-new-email-sender-requirements.md): Outlook has released a list of requirements for all senders that send at least 5,000 emails a day.
* [London Calling: A Recap of SIGNAL London 2017](https://www.twilio.com/en-us/blog/company/news/recap-of-signal-london-2017-html.md): One day. 600+ attendees. 23 sessions + Superclass. SIGNAL London 2017 is a wrap and those of us at Twilio feel very lucky to have had the chance to mee
* [How to Send SMS Text Messages with AWS Lambda and Python 3.6](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-text-messages-aws-lambda-python-3-6-html.md): Learn to send SMS text messages with AWS Lambda and Python 3.6.
* [CDP + Data Warehouse](https://www.twilio.com/en-us/blog/insights/data/cdps-and-data-warehouses.md): Discover how CDPs and data warehouses together can better govern and unify your data for activation. Unlock data potential now!
* [Build An Interactive Voice Response System With PHP](https://www.twilio.com/en-us/blog/developers/tutorials/build-Interactive-voice-response-system-php-twilio.md): In this tutorial, you'll learn how to build an IVR in plain old PHP, one designed with usability guidelines baked in.
* [March 2026 Fraud Update: AIT Tactics, Weaponized Trust, and a New Fraud Response Guide](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-march-2026.md): Protect your apps from the evolution of AIT and weaponized trust. Explore Q1 2026 fraud trends and check out our new step-by-step fraud response manual.
* [Last-Chance Email Subject Lines That Convert | Twilio](https://www.twilio.com/en-us/blog/insights/last-chance-email-subject-lines.md): High-converting last chance email subject lines. Learn the psychological triggers and pro tips that get your recipients to click and buy.
* [Twilio Celebrates Black History Month](https://www.twilio.com/en-us/blog/company/news/twilio-celebrates-black-history-month.md): We’d like to take the opportunity to celebrate our own up and coming leaders in the community and give a voice to their unique perspectives on tech.
* [Wake-Up Call Service Part 2: Manage Users with MongoDB](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/wake-up-call-service-part-2-managing-users-mongodb.md): In this tutorial, learn how to create a wake-up call service and integrate it with MongoDB using Node.js and Twilio Programmable Voice.
* [How to Send an SMS With Spark and Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/intro-sms-twilio-java-spark.md): Learn how to respond to an SMS by building a Spark application with Java and the Twilio SMS API.
* [Career Journeys @ Twilio: A Decade of Growth and Innovation](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-a-decade-of-growth-and-innovation.md): Twilio creates countless opportunities for builders, including Karima Motiwala, whose passion for innovation made her unstoppable in her career.
* [Build a Wordle-like SMS game with Twilio Serverless](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-wordle-like-sms-game-serverless.md): Learn how to build Twilio's just-for-fun homage to Wordle builder Josh Wardle using SMS, Twilio Functions, the Serverless Toolkit, and cookies. Completed your web Wordle for the day? Keep busy until the next official Wordle via text!
* [Prioritizing personalization by unlocking customer data](https://www.twilio.com/en-us/blog/insights/best-practices/prioritizing-personalization-by-unlocking-customer-data.md): Twilio commissioned Forrester Consulting to learn more about the challenges organizations face when providing personalized experiences.
* [Detecting iOS 26 Call Screening and Leaving Voicemail​: ​How Twilio AMD and Real-Time Transcriptions Make It Possible](https://www.twilio.com/en-us/blog/developers/tutorials/product/detect-ios-call-screening-amd-transcriptions.md): Learn to detect Apple iOS’s Call Screening using a combination of Twilio Answering Machine Detection (AMD) and Real-time transcriptions.
* [How to Set Up and Deploy a Java Spring Boot Application](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/set-up-deploy-java-spring-boot-application-ngrok.md): Learn how to quickly set up and deploy a Java Spring Boot application locally and to a publicly hosted domain.
* [Treating the Twilio Design Career Ladder like a product](https://www.twilio.com/en-us/blog/company/inside-twilio/design-team-cdf-revamp-process.md): Learn how the Twilio Design team used the design process to revamp our product design career ladder.
* [Sending SMS Messages with Twilio and Zapier](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sending-sms-messages-with-twilio-and-zapier.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Make and Receive Phone Calls with Python, Bottle and Twilio Voice](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/make-receive-phone-calls-python-bottle-twilio-voice-html.md): Python web applications that combine the Bottle web framework with the Twilio Voice API can easily make and receive phone calls. Our calls will read a
* [Ask the Expert: Brad Van der Woerd, Inbox Monster](https://www.twilio.com/en-us/blog/insights/ask-the-expert-brad-van-der-woerd.md): Inbox Monster's Brad Van der Woerd reveals common email marketing mistakes, blocklist recovery tips, and how to navigate Apple's MPP changes.
* [How to View Your Twilio Account Usage Using Rust](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/view-your-twilio-account-usage-using-rust.md): In this tutorial, you'll learn how to view your Twilio account usage information using Rust.
* [Behind the Builder: Jairaj Shetty, Software Engineer](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Jairaj-Shetty-twilio.md): Jairaj Shetty dives into what drew him to Twilio, how the builder culture has shaped his growth, and the collaborative moments that fuel innovation.
* [Twilio named a Leader in CPaaS in 2023 IDC MarketScape report](https://www.twilio.com/en-us/blog/insights/trends/2023-idc-marketscape-report.md): Once again, for a fourth time, Twilio has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2023 Vendor Assessment report
* [Celebrating Latinx Heritage Month at Twilio](https://www.twilio.com/en-us/blog/company/news/latinx-heritage-month.md): Twilio celebrated Latinx heritage month to honor the contributions and accomplishments of the Latinx community across the globe.
* [Retail Email Marketing for Retailers (Tips & Templates)](https://www.twilio.com/en-us/blog/insights/retail-email-marketing.md): Learn everything you need to know to send better retail email marketing for retailers: tips, templates, strategies, examples, and more.
* [SIGNAL London 2025 Had Something for Everyone](https://www.twilio.com/en-us/blog/events/signal-london-2025-recap.md): Twilio SIGNAL came to London on November 19, 2025 gathering 400+ customers, partners, and leaders.
* [How to Reply to an SMS with PHP](https://www.twilio.com/en-us/blog/developers/tutorials/product/reply-sms-mezzio-framework.md): In this tutorial, you'll learn how to reply to an SMS in PHP using Mezzio and Twilio's Programmable Messaging API.
* [Build a Twilio + Monday.com Integration for SMS/Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-monday-com-integration-sms-messaging.md): Build a Twilio + Monday.com Integration for SMS/Messaging
* [WePledge 1% February Cause of the Month: 3 Ways to Support Racial Equity](https://www.twilio.com/en-us/blog/company/news/wepledge-february-cause-of-the-month-racial-equity.md): 1% makes a world of difference. In honor of U.S. Black History Month, WePledge 1% commits to reflecting, educating ourselves and advocating for social and racial justice.
* [Display Ad Retargeting & Effectiveness | Twilio](https://www.twilio.com/en-us/blog/insights/whats-display-ad-retargeting-and-why-is-it-so-effective.md): Learn about display retargeting (display remarketing), how it works, and how you can get started using email to build more powerful ads.
* [No Hassle, No Stress, Go Serverless! Backend Development Explained for Beginners!](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/backend-beginners-serverless-twilio-video-javascript.md): How to generate access tokens for video and deploy your first Twilio app using Twilio Serverless Toolkit in a beginner friendly tutorial.
* [What You Should do to Protect Your Data on Twilio](https://www.twilio.com/en-us/blog/insights/compliance/protect-your-data-on-twilio-html.md): How to make sure you are GDPR-compliant as a Twilio customer. Steps to take right now for each of the most relevant areas of the GDPR. Data protection
* [AI observability vs monitoring: What's the difference?](https://www.twilio.com/en-us/blog/insights/ai-observability-vs-monitoring.md): Monitoring tells you when something's wrong. Observability tells you why. AI observability tells you if it's right. Here's how all three differ.
* [Twilio for Education: Helping Students, Teachers, and Parents](https://www.twilio.com/en-us/blog/insights/best-practices/twilio-for-education-helping-students-teachers-and-parents-html.md): We have not one, but two Twilio developer contest winners this week. Congratulations to Levi Kennedy (right) and Carlos Pero (left), who both build Tw
* [Send Images and Other Media via WhatsApp Using Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-images-whatsapp-node-js.md): Learn how to send images, PDFs and audio clips via WhatsApp in just a few minutes using Twilio and Node.js.
* [Twilio’s Bug Bounty Program: Celebrating 10 years of Bug Bounty](https://www.twilio.com/en-us/blog/company/news/ten-years-bug-bounty-updates.md): Learn about Twilio’s updated Bug Bounty brief, and see some highlights and stats from ten years of our program.
* [Revitalizing the Twilio Experience in Brazil, France, Germany, Japan, and the UK](https://www.twilio.com/en-us/blog/company/news/join-twilio-customer-research-community.md): Twilio’s customer research community lets you shape the product experience by giving feedback directly to product managers, designers, and researchers.
* [How to Manage Go Application Secrets Using Vault](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/manage-go-application-secrets-using-vault.md): In this tutorial, you're going to learn how to manage Go application secrets with Vault.
* [How Twilio SendGrid Ensures 99.97% of 50B Monthly Emails are Phish-Free](https://www.twilio.com/en-us/blog/insights/inbox-protection-rate.md): Learn more about Twilio SendGrid’s Inbox Protection Rate, which measures compliance efforts to prevent malicious email from reaching our email recipients.
* [What is agentic AI? Definition, examples, workflows](https://www.twilio.com/en-us/blog/insights/what-is-agentic-ai.md): Agentic AI goes beyond generating responses. It takes action. Learn what agentic AI is, how agentic workflows work, and see real customer service examples.
* [Enable Real Time Human-to-Human Voice Translation with Twilio ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/translation-with-conversationrelay.md): Build a POC application using Twilio ConversationRelay and AWS to translate a human-to-human conversation in real time.
* [Selling 5,000+ Boxes of Girl Scout Cookies with a bit of Twilio Magic](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/girl-scout-cookies-sms-python-studio.md): We show a Girl Scout Cookie selling application that handles incoming messages and responses using Twilio’s REST API, Studio and Functions.
* [Twilio Flex and Salesforce Integration Made Easy With DaVinci](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/salesforce-twilio-flex-integration-with-amc.md): The DaVinci App for Twilio Flex allows work items to be passed between TaskRouter and CRM systems, like Salesforce.
* [Your Phone, Your Call - Part I - Eliminating Robocalls](https://www.twilio.com/en-us/blog/insights/compliance/your-phone-your-call-eliminating-robocalls.md): Twilio's CEO talks about trusted communications, reputation, robocalling, and making it safe to pick up your phone again.
* [13+ Multichannel Communication Best Practices in 2021](https://www.twilio.com/en-us/blog/insights/best-practices/13-multichannel-communication-best-practices-in-2021.md): We’ll walk you through best practices you need to consider when creating a holistic marketing and multichannel communication program.
* [How to Use Validity Period for Promotional and Verification Use Cases](https://www.twilio.com/en-us/blog/developers/tutorials/product/validity-period-promotional-verification-use-cases.md): See answers to questions about Validity Period with messaging on Twilio, centered on promotional and verification use cases.
* [SMS and MMS Notifications with Java and Spark](https://www.twilio.com/en-us/blog/developers/tutorials/product/server-notifications-java-spark.md): We demonstrate sending server exception notifications via SMS and MMS using Spark and Twilio's Java SDK.
* [Twilio named a Leader in the 2023-24 Omdia CPaaS Universe | Twilio](https://www.twilio.com/en-us/blog/insights/trends/leader-omdia-cpaas-universe-2023-24.md): Twilio was ranked highest amongst 10 vendors in both “Strategy and Execution” and in “Solution Capability” in the 2023 CPaaS vendor ranking within the annual Omdia Universe report.
* [Mask or no mask? With Twilio Video, machine learning, and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mask-or-no-mask-twilio-video-ml-javascript.md): Learn how to detect whether someone is wearing a mask or not in a video call with the ml5.js library, Twilio Programmable Video, and the Twilio Serverless Toolkit with JavaScript.
* [Write Segment Data to a Notion Database](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/write-segment-data-to-a-notion-database.md): Write Segment data to a Notion Database using Twilio Functions, the Twilio Serverless toolkit, and the Notion API with JavaScript
* [Using Twilio SendGrid To Send Emails from Python Flask Applications](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-twilio-sendgrid-to-send-emails-from-python-flask-applications.md): This tutorial shows you how to send emails from a Flask application using the Twilio SendGrid service.
* [Forecast the Weather With PHP and OpenWeatherMap](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/forecast-weather-php-openweathermap.md): In this tutorial, you'll learn how to build a simplistic weather forecasting app using PHP's Slim Framework and OpenWeatherMap's API.
* [Twilio helps more than 300 million people access COVID-19 vaccines and trusted information](https://www.twilio.com/en-us/blog/company/news/twilio-helps-300million-get-vaccinated-against-covid19.md): Twilio announces progress toward our goal of helping 1 billion people get vaccinated against COVID-19 including $18 million in vaccine equity grants for UNICEF, Save the Children, Civic Nation and others
* [Working with Files Asynchronously in Python using aiofiles and asyncio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/working-with-files-asynchronously-in-python-using-aiofiles-and-asyncio.md): 
* [How Email Works: A Complete Guide](https://www.twilio.com/en-us/blog/insights/how-email-works.md): Learn how email works—from the moment you click “send” to when it arrives in your recipient's inbox.
* [Twilio Participates in CCPA Panel Discussion](https://www.twilio.com/en-us/blog/company/news/twilio-participates-in-ccpa-panel-discussion-2019.md): Twilio participated in a panel discussion hosted by Compliance Week about the CCPA and advice on compliance before the January 2020 deadline.
* [Enhancing AI Agents with Twilio SMS Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/add-sms-capabilities-ai-agent.md): Learn how to add SMS, RCS and WhatsApp capabilities to your AI agents in minutes!
* [Building a Video App: How to Monitor and Scale Your Project](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/building-video-app-how-monitor-scale-project.md): From infrastructure to new technologies, here are the top things to keep in mind as you scale a video app project.
* [5 Questions with Twilio’s first-ever Chief Privacy Officer Amy Holcroft](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-twilios-first-ever-chief-privacy-officer-amy-holcroft.md): Get to know Amy Holcroft, Twilio's first-ever Chief Privacy Officer
* [How to: dotfiles](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/using-dotfiles-productivity-bootstrap-systems.md): Explore *nix dotfiles, sharable configuration files which can help bootstrap a productive new system. Also, try asdf and Brewfiles for tool versioning.
* [Welcome Kurento WebRTC team to Twilio](https://www.twilio.com/en-us/blog/company/news/kurento-html.md): The Twilio family is growing: The team behind Kurento Media Server is joining Twilio. Based in Madrid, Spain, the Kurento team has quickly made their project the reference media server stack for WebRTC media processing on the Internet.
* [Automated Survey with Python and Django](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-python-django.md): Learn to build automated surveys to gain immediate customer feedback using Python, Django, and the Twilio API.
* [Career Journeys @ Twilio: Becoming a Sales Leader](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-becoming-a-sales-leader.md): Discover the career journey of Grace Kim: how she came to work at Twilio, how she grew as a people manager, and how she sets goals with passion and drive.
* [Reflections on Twilio's Biggest User Group Yet, February 26, 2026 in London](https://www.twilio.com/en-us/blog/events/twilio-segment-user-group-london-feb-2026.md): See what happened at the February 26, 2026 Twilio and Segment User Group in London, and see when you can catch the next event.
* [How to create an inbound Phone Proxy without any code using TwiML Bins](https://www.twilio.com/en-us/blog/developers/tutorials/product/create-an-inbound-phone-proxy-without-any-code-using-twiml-bins.md): Learn how to combine TwiML Bins and Twilio Phone Numbers to create a phone proxy that hides your real phone number while being able to receive texts and phone calls.
* [Asynchronous Tasks in Python with Redis Queue](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/asynchronous-tasks-in-python-with-redis-queue.md): 
* [Twilio and Boku Mobile Identity Come Together to Offer Secure Onboarding](https://www.twilio.com/en-us/blog/company/news/twilio-boku-mobile-identity-secure-onboarding.md): We're thrilled to announce Twilio's acquisition of Boku Identity, a leading global identity and authentication provider
* [Global Impact Week Wrap-Up: Celebrating Our Collective Impact](https://www.twilio.com/en-us/blog/company/inside-twilio/global-impact-week-2024.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Password Reset Email Message](https://www.twilio.com/en-us/blog/insights/password-reset-email-message-examples-deliverability-tips.md): Learn about password reset emails, examples, and deliverability tips to ensure your reset password emails land in the inbox.
* [Fall in love with Twilio Messaging ROI](https://www.twilio.com/en-us/blog/company/fall-in-love-with-twilio-messaging-roi.md): When it comes to love affairs, knowing it’s all going to work out in the end is a risk. But when it comes to Twilio Messaging, the ROI is clear. Come fall in love!
* [Love to talk: three ways voice can boost loyalty](https://www.twilio.com/en-us/blog/insights/best-practices/love-to-talk-three-ways-voice-can-boost-loyalty.md): Three different ways businesses can use voice to ensure customers keep coming back.
* [Validate Phone Numbers in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/validate-phone-numbers-rust.md): In this tutorial, you'll learn how to use it to validate phone numbers. That way, you can avoid being charged unnecessarily.
* [Build an Interactive Bar Chart of Taylor Swift lyrics with D3.js and Observable](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-interactive-bar-chart-taylor-swift-lyrics.md): Learn how to build an interactive bar chart to visualize data of Taylor Swift lyrics using Observable and D3 in JavaScript.
* [Introducing Twilio’s newest email newsletter, the Digital Dispatch | Twilio](https://www.twilio.com/en-us/blog/insights/trends/digital-dispatch-Twilio-email-newsletter1.md): Discover your monthly guide to all things digital and how to optimize your customer engagement.
* [SMS Affirmations With Twilio And Flic Buttons](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-affirmations-button-twilio-flic.md): Build a hardware button that delivers a SMS affirmation when pressed with Twilio Serverless Functions and Flic.
* [7 Ways to Text From Your Computer (for Businesses & Individuals)](https://www.twilio.com/en-us/blog/insights/cloud-comms/send-text-from-computer.md): Texting from a computer can be helpful for individuals and businesses. Learn how to send a text from a computer.
* [Introducing JS Developer for Technical Content, Ashley Boucher](https://www.twilio.com/en-us/blog/company/spotlights/introducing-js-developer-technical-content-ashley-boucher.md): Introducing Ashley Boucher, a writer, JavaScript developer, and new technical editor for the Twilio blog.
* [Chatbot vs conversational AI: what's the difference?](https://www.twilio.com/en-us/blog/insights/chatbot-vs-conversational-ai.md): Still choosing between a chatbot and conversational AI? Here's what they are, how they differ, and ways to get started.
* [How to Detect a SIM Swap With PHP Before Sending an SMS OTP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-detect-sim-swap-with-php-before-sending-sms-otp.md): In this tutorial, learn what SIM swap detection is and how it lets you detect attacks using the new SIM Swap package in Twilio's Lookup API with PHP.
* [Meet the 2026 finalists of our Excellence in Engagement Awards](https://www.twilio.com/en-us/blog/company/spotlights/2026-engagement-finalists.md): We’re honoring organizations that are reimagining how they interact with customers.
* [How to Unit Test a Laravel API with the Pest Framework](https://www.twilio.com/en-us/blog/developers/community/unit-test-laravel-api-pest-framework.md): Pest is a new testing framework for PHP, aiming to provide a better experience for writing tests by providing expressive interfaces. In this tutorial, you'll learn how to build a small, Laravel, to-do application and test it using the Pest framework.
* [Dropping The Hammer: Chad Stachowicz Load Tests An Enterprise Call Center With Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/load-testing-an-enterprise-call-center-with-twilio-nt-html.md): Load Testing An Enterprise Call Center With Twilio
* [What Is Email Marketing? A Guide for Beginners | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-email-marketing.md): What is email marketing? We're glad you asked. We eat, sleep, and breathe email—here's everything you need to know.
* [Avoid Sending SMS to Landlines in Rust with Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/avoid-sending-sms-to-landlines-lookup-v2-api-rust.md): In this tutorial, learn how to filter out landline numbers before sending SMS notifications in Rust using Twilio's Lookup v2 API.
* [Build a Video Chat Application with Ruby, JavaScript, and Twilio Programmable Video](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-ruby-javascript-twilio-programmable-video.md): Learn how to build your own video chat application using Ruby, JavaScript, and Twilio Programmable Video.
* [A Letter to our Customers, the DOers](https://www.twilio.com/en-us/blog/company/communications/a-letter-to-our-customers-the-doers-html.md): A Letter to our Customers, The DOers - Software People. From Jeff Lawson.
* [Integrate Twilio Verify Service with RSA SecurID](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-rsa-secureid.md): Learn how to integrate Twilio Verify service with RSA SecurID to send SMS verification codes.
* [Email Notification Best Practices](https://www.twilio.com/en-us/blog/insights/product-email-notifications.md): Notification emails are an important part of your marketing strategy. Learn more about notification emails and best practices for customer engagement.
* [Twilio After Hours Podcast: Black Women In Tech](https://www.twilio.com/en-us/blog/company/news/after-hours-podcast-black-women-in-tech.md): Twilio After Hours is a thought-provoking podcast giving listeners an unfiltered look into the tech industry. Episode one discusses black women in tech.
* [Twilio Professional Services for Email](https://www.twilio.com/en-us/blog/company/twilio-professional-services-for-email.md): Learn more about how Twilio Professional Services can help your team build an effective, scalable, and optimal email program with Twilio SendGrid.
* [How to Validate Twilio Event Streams Webhooks in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/validate-twilio-event-streams-webhooks-php.md): In this short tutorial, learn how to validate Twilio Event Streams webhooks with PHP.
* [Security Metrics that Count](https://www.twilio.com/en-us/blog/insights/best-practices/security-metrics-count.md): Learn about the security metrics that Twilio’s Security team finds most useful to measure and monitor while building a mature security program.
* [Twilio Unplugged: Level up through LinkedIn](https://www.twilio.com/en-us/blog/insights/level-up-through-linkedin.md): LinkedIn has become a major channel for business networking and personal branding. Learn how to take your LinkedIn experience to the next level.
* [Getting the Most Out of Your Twilio SendGrid Email Project](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-the-most-out-of-your-twilio-sendgrid-email-project.md): This resource walks you through the most common questions about building interactive email applications using Twilio SendGrid and includes links to popular resources.
* [Respond to Incoming SMS with NodeJS and Google Cloud Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/respond-incoming-sms-nodejs-google-cloud-functions.md): Supercharge your business communication with bidirectional SMS handling. Master incoming SMS with Node.js and Google Cloud Functions to respond, engage and interact efficiently.
* [Generating music with Python and Neural Networks using Magenta for TensorFlow](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-music-python-neural-networks-magenta-tensorflow.md): 
* [Welcome to the Builder’s Arcade at SIGNAL Sydney 2025](https://www.twilio.com/en-us/blog/events/twilio-builders-arcade-syd25.md): Learn about the experiences in the Builder’s Arcade at Twilio’s SIGNAL Sydney 2025, and see how we built these activations.
* [SMTP Relay Service: What Is SMTP Relay & How Does It Work?](https://www.twilio.com/en-us/blog/insights/smtp-relay-service-basics.md): An SMTP relay service delivers outbound emails in bulk. But why is this important, and how does it work? Learn all about SMTP relay servers.
* [5 ways to make HTTP requests in Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-ways-to-make-http-requests-in-java.md): 
* [What is AI observability (and how does it work)?](https://www.twilio.com/en-us/blog/insights/ai-observability.md): AI observability is how you know your AI is working correctly instead of just running. Here's what it is, how it works, and what to look for in 2026.
* [Create a Smart Voicemail with Twilio, JavaScript and Google Calendar](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/creating-a-simple-voicemail-with-javascript-and-google-calendar.md): Create a Smart Voicemail with Twilio, JavaScript and Google Calendar Free Busy Queries.
* [Smishing: SMS Phishing Explained](https://www.twilio.com/en-us/blog/insights/best-practices/smishing-sms-phishing.md): Learn the difference between legitimate SMS and SMS phishing attacks.
* [What Is Paid Social? Is It Right for You? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-paid-social-and-is-paid-social-marketing-right-for-your-business.md): Understanding the details of paid social is important before deciding if a paid social strategy is the right move for your business. Learn more with SendGrid.
* [COVID-19: Best Practices for Public Health Crisis Communications](https://www.twilio.com/en-us/blog/insights/best-practices/coronavirus-communications-best-practices.md): With so many people around the world impacted by COVID-19, we wanted to help. Here are communications best practices public, health, and nonprofit agencies can use to contain the virus.
* [Introducing Network Traversal Service](https://www.twilio.com/en-us/blog/products/launches/introducing-network-traversal-service-nt-html.md): Introducing Network Traversal Service
* [Meet The Twilio-Powered Partners At Dreamforce](https://www.twilio.com/en-us/blog/partners/spotlights/meet-the-twilio-powered-partners-at-dreamforce-html.md): Meet The Twilio Powered Partners At Dreamforce 2015
* [Email UTM Parameters: How to Track Your Campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/email-utm-parameters.md): What are email UTM parameters, and how do they help marketers? Learn how to use UTM parameters to better track and measure your email campaigns.
* [Developers](https://www.twilio.com/en-us/blog/developers.md): Explore technical topics, solutions, and resources for building with Twilio – and beyond.
* [Protect Your Twilio SendGrid Account](https://www.twilio.com/en-us/blog/company/7-best-practices-to-protect-your-twilo-sendgrid-account-and-sending-reputation.md): Learn about how you can best protect your Twilio SendGrid account from bad actors as well as improve your deliverability.
* [Tutorials & Guides](https://www.twilio.com/en-us/blog/developers/tutorials.md): Step-by-step tutorials and guides using code, low-code, no-code, and more.
* [What Is Inbox Placement (and How to Calculate It)? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-inbox-placement.md): Learn everything you need to know about inbox placement rate, what affects it, and what you can do to improve it.
* [5 reasons SMS 2FA isn't going away](https://www.twilio.com/en-us/blog/insights/best-practices/sms-2fa-security.md): Why has SMS remained so popular despite its flaws? When is it not enough?
* [The Relationship Economy: Customer Engagement in the Digital era](https://www.twilio.com/en-us/blog/insights/cx/the-relationship-economy-customer-engagement-in-the-digital-era.md): Twilio's latest report reveals speed is no longer the only expectation – expertise and human connection are just as important
* [How to Send SMS From a MySQL Database With Java Spring Boot](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-mysql-database-java-spring-boot.md): Learn how to send an SMS with content from your MySQL database with Java Spring Boot.
* [Build an SMS Panic Button with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-panic-button-twilio-functions.md): We show you how to build an SMS Panic Button using Twilio Functions and an IoT button
* [Call Tracking with Python and Django](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-tracking-python-django.md): Build a call tracking app in Python and Django. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads.
* [Play Chess with a Friend on WhatsApp using Python and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/play-chess-whatsapp-python-twilio.md): Learn how to build a turn-based game of chess to play with a friend over WhatsApp or SMS.
* [Use a TwiML Application to Connect your Voice AI Agent to a Twilio Conference](https://www.twilio.com/en-us/blog/developers/tutorials/product/connect-twiml-app-twilio-conference.md): Use a TwiML Application to connect your Voice AI Agent to a Twilio Conference.
* [Create AI-Generated Valentine's Day Poems with Anthropic, SendGrid, Replicate, Exa, and Replit](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/valentines-ai-poem-anthropic-sendgrid-replicate-replit.md): Use an AI to help you generate Valentine's poetry via a Streamlit app using Anthropic, Twilio SendGrid, Exa, and Replicate in Python.
* [6 Ways to Stay Relevant to Your Recipients in Your Email Marketing](https://www.twilio.com/en-us/blog/insights/sending-wanted-email.md): Make your emails the ones customers want to open. Learn smart ways to stay relevant, boost engagement, and build trust in every send.
* [How to Write Irresistible Product Descriptions | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-write-product-descriptions.md): Learn to write irresistible product descriptions that tell your brand story, showcase your products, boost website traffic, and (most importantly) sell.
* [Career Journeys @ Twilio: Paying it Forward through Engineering](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-paying-it-forward-through-engineering.md): Discover the career journey of Ivan Gracia: how he came to work at Twilio, how he grew as an engineer, and how he strives to serve and empower others.
* [11 Best Welcome Email Examples (How to Write Welcome Emails)](https://www.twilio.com/en-us/blog/insights/how-to-send-the-perfect-welcome-email.md): Learn how to write top-notch welcome emails that convert and drive engagement with the best welcome email examples. Explore tips and examples to create effective welcome emails.
* [A Guide to the Challenges and Business Opportunities of A2P 10DLC](https://www.twilio.com/en-us/blog/insights/compliance/guide-challenges-business-opportunities-a2p-10dlc.md): New regulations brought about by A2P 10DLC represent both challenges and opportunities for growth and innovation in the business messaging world. This primer explains the landscape now and how to emerge as a communications leader tomorrow.
* [Inside Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio.md): Get a behind-the-scenes look at the culture and people powering innovation at Twilio.
* [How to Test Go HTTP Handlers](https://www.twilio.com/en-us/blog/developers/community/how-to-test-go-http-handlers.md): In this tutorial, learn the essentials of how to test Go HTTP handlers using the httptest package.
* [Embed Elastic App Search into Twilio Flex to help your Flex agents become more efficient](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/flex-appsearch-plugin.md): Learn how to embed search into Twilio Flex using Elastic App Search and a Flex Plugin
* [Validating phone numbers in a Spring Boot app using the Twilio Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/product/validating-phone-numbers-spring-boot-twilio-lookup-api.md): 
* [Build an AI Agent for Twilio Voice with ConversationRelay and Mistral](https://www.twilio.com/en-us/blog/developers/tutorials/product/ai-agent-conversationrelay-voice-mistral.md): Learn to build a Voice AI Agent with Mistral and Twilio ConversationRelay using Hugging Face and Node.js.
* [Best Practices for Responding to Government Requests for Information](https://www.twilio.com/en-us/blog/insights/compliance/government-requests-html.md): Here are two best practices your company can employ when working with government agencies to refine requests for information:
* [Twilio Named a Leader in IDC MarketScape: Worldwide Customer Data Platforms Focused on B2C Users 2024-2025 Vendor Assessment](https://www.twilio.com/en-us/blog/company/news/idc-marketscape-cdp-b2c-vendor-assessment.md): We are thrilled to announce that Twilio has been named a Leader in the IDC MarketScape: Worldwide Customer Data Platforms Focused on B2C Users 2024-2025 Vendor Assessment.
* [How to Add a Twilio Function as a Segment Destination](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-a-twilio-function-as-segment-destination.md): Learn how to setup a Twilio Function to receive data from Segment as a Segment Destination.
* [Configure a Proxy Number with Delivery Instructions using No Code](https://www.twilio.com/en-us/blog/developers/tutorials/product/configure-proxy-number-delivery-instructions-no-code.md): Instead of giving out your personal number to the delivery app, why not give a proxy number that can provide all that information instead Learn how to configure a proxy number that will provide delivery instructions with Twilio’s no-code solution, Twilio Studio!
* [How to Build a Winning Digital Customer Engagement Strategy](https://www.twilio.com/en-us/blog/insights/cx/digital-customer-engagement-strategy-guide.md): Learn how brands can develop and execute a digital customer engagement strategy that drives higher customer loyalty while reducing customer acquisition costs.
* [Build a Twilio Whatsapp + Pipedrive Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-whatsapp-pipedrive-integration.md): Connect your WhatsApp-enabled Twilio number to Pipedrive and allow inbound and outbound messages from the platform. You’ll also be able to send messages to multiple contacts and log conversation history.
* [The fraud-friction paradox: Why stronger security should feel invisible | Twilio](https://www.twilio.com/en-us/blog/insights/fraud-friction-invisible-security.md): Is your security a hurdle or a foundation? Learn how to solve the fraud-friction paradox by letting good customers in faster with invisible, intelligent authentication.
* [A/B Testing Twilio with Eppo](https://www.twilio.com/en-us/blog/developers/community/ab-testing-twilio-eppo.md): Learn to test your communications flows with Eppo, Google BigQuery, and Twilio's Serverless functions and Studio products.
* [Why Are My Emails Going to Spam? | Twilio](https://www.twilio.com/en-us/blog/insights/why-are-my-emails-going-to-spam.md): Why are my emails going to spam? Emails get sent to spam for various reasons, and even experienced senders run into inboxing issues.
* [How to better configure C# and .NET applications for SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/better-configure-csharp-and-dotnet-apps-for-sendgrid.md): Learn how to configure your .NET applications better for sending SendGrid emails
* [Inside the Conversational AI Revolution: What 5,000+ Consumers and Businesses Told Us | Twilio](https://www.twilio.com/en-us/blog/insights/inside-the-conversational-AI-revolution.md): Get a sneak peek into Twilio’s Inside the Conversational AI Revolution report and see how conversational AI is changing sales and support.
* [Behind the builder: Justinus, Staff Product Data Analyst](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Justinus-Twilio.md): Justinus reflects on what it means to take ownership, lead with intention, and help shape the future of Twilio through trusted insights.
* [How Twilio.org is Supporting COVID-19 Crisis Response Efforts](https://www.twilio.com/en-us/blog/company/news/how-twilio-org-supporting-covid-19-crisis-response-efforts.md): Twilio.org is granting $1.5 million in funding to aid Covid-19 efforts, providing crisis communications support, and helping our employees get involved.
* [Taking Twilio.org To The Next Level](https://www.twilio.com/en-us/blog/company/news/taking-twilio-org-to-the-next-level-html.md): Taking Twilio.org To The Next Level: Pedging 1%
* [Use Azure Functions and Twilio SMS to know: Will it Rain Today?](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-rain-notifications-from-azure-functions.md): 
* [The ROI of AI: How to estimate and measure the ROI of AI investments](https://www.twilio.com/en-us/blog/insights/ai/ai-roi.md): Measuring the ROI of AI tools can be challenging. Learn about how to estimate and measure the outcomes of investing in AI tools.
* [Twilio Unveils New Billboard Marketing Approach](https://www.twilio.com/en-us/blog/company/inside-twilio/twilio-unveils-new-billboard.md): Twilio’s updated billboard in San Francisco, California poses a simple, yet challenging question: “How can I reduce acquisition costs by 65%?”
* [Build a Proxy to Connect a Call Between Two Twilio Accounts via SIP](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-proxy-sip-to-twilio-sip.md): Build a proxy to connect a SIP call between two Twilio accounts.
* [Send Scheduled SMS with Go and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-scheduled-sms-go-twilio.md): Learn how to schedule an SMS to be sent at a future time with Twilio and the Go language.
* [Estimating the Value of Notifications: A Guide to Maximizing ROI | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/maximize-roi-notifications.md): Learn how to estimate the dollar value of notifications and how to maximize your ROI with them.
* [Integrations](https://www.twilio.com/en-us/blog/partners/integrations.md): Explore the latest ways to connect Twilio with your favorite tools, platforms, and services. Learn how seamless integrations help you build more, faster.
* [Build a Modern Hotline with Twilio Programmable Voice and Sync](https://www.twilio.com/en-us/blog/developers/tutorials/product/conference-hotline-programmable-voice-sync.md): Learn to build a conference hotline using Twilio Programmable Voice and Sync. Quickly start a call for your business, school, hospital, or group.
* [More Than Just Laps: The Real Value of Twilio SendGrid](https://www.twilio.com/en-us/blog/insights/more-than-just-laps.md): Learn why Twilio SendGrid is more than email credits—it's a championship email team with infrastructure, support, and tools that drive results.
* [As Pride Month comes and goes, we continue to press forward](https://www.twilio.com/en-us/blog/company/inside-twilio/2021-pride-month-at-twilio.md): Celebrating the importance of intersectionality during Pride month at Twilio in 2021.
* [Analyze Entities in real-time Calls using Google Cloud Language with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/analyze-entities-in-real-time-calls-google-cloud-language.md): Improve customer service in phone calls by performing document-level and entity-level analysis in real-time with Twilio Media Streams and Google Cloud Language and Node.js
* [Open and Click Tracking for Email using Java and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/open-click-tracking-java-twilio-sendgrid.md): 
* [Starting from Zero with Node.js on Windows 10](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/starting-from-zero-node-js-windows-10.md): Get started using Node.js without any prior knowledge using this short tutorial and the great programming resources it provides aspiring developers.
* [Sending RCS Cards Using Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-rcs-cards-using-python.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Web Scraping in Rust With Scraper and Selenium](https://www.twilio.com/en-us/blog/developers/community/web-scraping-rust-selenium.md): In this tutorial, learn how to scrape web content with Rust and a variety of methods including Reqwest, Scraper libraries, and Selenium WebDrivers. Learn more with Twilio.
* [Incident Notification and Escalation Loop using Programmable Voice](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/incident-notification-escalation-loop-programmable-voice.md): We build an incident response, escalation, and notification loop with answering machine detection using Programmable Voice and serverless Functions.
* [Handling Incoming Phone Calls with Java and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/incoming-phone-calls-java-twilio.md): 
* [What Twilio is Doing to Protect Your Data](https://www.twilio.com/en-us/blog/company/communications/twilio-is-doing-to-protect-your-data-html.md): Five major product requirements for GDPR-Compliance. What Twilio is doing about GDPR. New data protection features. You may have already seen Twilio’s
* [GDPR Changes](https://www.twilio.com/en-us/blog/insights/compliance/recent-gdpr-changes-your-business-needs-to-know-about.md): Discover how new GDPR rules affect AI, cookies, cross-border data, and EU-U.S. privacy. Learn Twilio Segment's strategic compliance today!
* [How to Monitor Application Health with Spring Boot Actuator and WhatsApp](https://www.twilio.com/en-us/blog/developers/community/monitor-application-health-spring-boot-actuator-whatsapp.md): Learn how to monitor your app health with Spring Boot Actuator & Twilio WhatsApp API to have real-time reports for proactive action.
* [How voice can help you build an unforgettable customer experience](https://www.twilio.com/en-us/blog/insights/best-practices/how-voice-can-help-you-build-an-unforgettable-customer-experience.md): How voice can generate insights that help businesses build a personalised CX.
* [Build a Mute/Unmute Button for your Video Calls with a Raspberry Pi Pico and MicroPython](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mute-unmute-button-video-calls-raspberry-pi-pico-micropython.md): Build a cool button that can mute/unmute your audio during a video call, or trigger your favorite keyboard shortcut.
* [Adding a Click-to-Call Button to your Laravel Application](https://www.twilio.com/en-us/blog/developers/community/add-click-to-call-button-laravel-application.md): Learn how to create a Click-to-Call button in your Laravel application
* [Build Two-factor Authentication in Angular with Twilio Authy](https://www.twilio.com/en-us/blog/developers/community/two-factor-authentication-angular-twilio-authy.md): Build a login page with Angular, then add two-factor authentication with Twilio Authy. Complete build steps, sample code, and a production checklist.
* [How to Build a Basic Flask Website to Authenticate Users with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/basic-flask-python-twilio-verify.md): Learn how to protect your users and understand security practices by building a Flask web app that authenticates users with Twilio Verify.
* [Our Mobile SDKs Just Got Better: Twilio Client iOS and Android updates](https://www.twilio.com/en-us/blog/products/launches/our-mobile-sdks-just-got-better-twilio-client-ios-and-android-updates-html.md): Our Mobile SDKs just got better: Twilio Client iOS and Android 1.1.1 updates
* [Replace Twilio API Explorer with Bruno, an Open Source API Client](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/bruno-open-source-api-client-explorer.md): Use Bruno, an open source API client, to replace Twilio's API Explorer. See an example to send SMS.
* [Set up a React app with a Node.js server proxy](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/react-app-with-node-js-server-proxy.md): 
* [Mars Rover Emails with Python and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mars-rover-emails-with-python-and-twilio-sendgrid.md): 
* [Building Hierarchical Dropdown Lists in ASP.NET Core 3.1 Razor Pages with View Models and Ajax](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/dropdown-lists-aspnet-core-razor-pages-view-models-ajax.md): Programming tutorial showing how to build a web application having hierarchical dropdown lists by using ASP.NET Core 3.1 Razor Pages, View Models, and Ajax
* [Ask the Expert: Jen Lantz, VP of Industry Relations, Kickbox](https://www.twilio.com/en-us/blog/insights/ask-the-expert-jen-lantz.md): What’s an accept-all domain, Sendex Score, and disposable email address? Learn the answers and more from a deliverability expert.
* [Mailbox Provider AI: Automatic Extraction and Email Previews](https://www.twilio.com/en-us/blog/insights/mailbox-provider-AI-automatic-extraction-and-email-previews.md): While there’s no doubt automatic extraction is a boon to the consumer, email marketers need to be aware of its impact on email previews and attribution.
* [Deliver Secure and Reliable OTPs with Twilio Verify and PingOne](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/pingone-custom-server-mfa-verify.md): Learn how to integrate Twilio Verify with PingOne using a custom server to enable multi-factor authentication.
* [How to Check your Twilio Account Balance in Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/check-twilio-account-balance-python.md): Learn how to retrieve your Twilio account balance using Python.
* [ETA Notifications with Node.js and Express](https://www.twilio.com/en-us/blog/developers/tutorials/product/eta-notifications-node-express.md): We demonstrate SMS and MMS ETA notifications for picked up and delivered orders with Node.js, Express, and the Twilio Node SDK.
* [Multi-agent Voice Experience with Flowise and Twilio ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/conversationrelay-agent-builder-flowise-voice-messaging.md): Use the open source agent builder Flowise with Twilio Voice and ConversationRelay to build a multi-agent voice experience.
* [Interoperability: The Secret to Staying in Sync](https://www.twilio.com/en-us/blog/insights/interoperability-staying-in-sync.md): Discover how interoperability plays a key role in moving from fragmented data hoarding to seamless data activation.
* [Balance Personalization and Privacy with Zero-Party Data](https://www.twilio.com/en-us/blog/insights/data/wait-how-did-you-know-that.md): Discover how zero-party data ensures trusted personalization. Boost revenue and engagement with CDPs. Talk to our sales team today!
* [Dynamic Contact Center Opening Hours Powered by Twilio Studio and Google Places](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/dynamic-contact-center-opening-hours-twilio-studio-google-places.md): 
* [HIPAA-Compliant Video Conferencing](https://www.twilio.com/en-us/blog/insights/best-practices/hipaa-compliant-video-conferencing.md): Learn how to create a HIPAA-compliant video chat and video conferencing platform with the Twilio API.
* [11 Email Marketing Tips for Lawyers and Law Firms | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-lawyers.md): Learn everything you need to know about email marketing for lawyers to build influential campaigns that help drive your law firm forward.
* [Career Journeys @ Twilio: Finding Power in Self-Advocacy](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-finding-power-in-self-advocacy.md): Shamika Abraham’s cybersecurity career kicked off when she took a job at Twilio. Here’s how she’s advocated for herself across her career journey.
* [Day in the Life: Twilio Sales Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-twilio-sales-engineer-html.md): A day in the life of a Twilio Sales Engineer - we're hiring!
* [13 email marketing KPIs to watch closely in 2026](https://www.twilio.com/en-us/blog/insights/13-email-marketing-kpis-to-watch-closely-in-2024.md): Learn about the email marketing KPIs you should be watching in 2026 and how to use them to boost your next campaign.
* [Add an AI Voice Assistant to a Twilio Video Room with Conversation Relay](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-ai-voice-assistant-twilio-video-room-conversation-relay.md): 
* [Introducing Sync – Real-time State Synchronization API](https://www.twilio.com/en-us/blog/products/launches/sync-html.md): Synchronize web and mobile apps with a single source of state in the cloud.
* [Ask the Expert: Sridhar Chandran, Senior Deliverability Consultant](https://www.twilio.com/en-us/blog/insights/ask-the-expert-sridhar-chandran.md): Learn from a deliverability expert with 14 years at AOL about ISP signal interpretation, Apple MPP impact, and why brand recognition matters.
* [HTTP Requests in Python 3](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/http-requests-in-python-3-html.md): The Python Package Index (PyPI) is home to almost 100,000 code library packages that help Python programmers accomplish many tasks ranging from buildin
* [A New Way to Unsubscribe](https://www.twilio.com/en-us/blog/insights/new-way-to-unsubscribe-gmail.md): Gmail has introduced their new subscription center to make it easier for subscribers to unsubscribe from marketing emails.
* [Create a GraphQL Server with Rust using Juniper](https://www.twilio.com/en-us/blog/developers/community/create-a-graphql-server-with-rust-using-juniper.md): Building a GraphQL server has been well-documented for several languages but not so much for Rust, so in this article, I will show you how to bring all that Rust-y goodness to the world of GraphQL by building one using Juniper.
* [The end of standalone CDPs?](https://www.twilio.com/en-us/blog/insights/trends/end-standalone-cdps.md): A string of recent CDP mergers and acquisitions signal a new era for how customer data platforms are used in tech stacks.
* [How to Create Email Marketing Campaigns That Thrive | SendGrid](https://www.twilio.com/en-us/blog/insights/create-email-marketing-campaigns.md): Learn how to create email marketing campaigns that help you capitalize on your potential and maximize your return on investment.
* [How to Increase the MMS File Size Limit on Android](https://www.twilio.com/en-us/blog/insights/cloud-comms/how-to-increase-mms-size-limit-android.md): Received an error message saying you reached your message size limit? There are ways to solve it. Here's how to send larger MMS files on Android.
* [Data you can depend on: why your data architecture should be built around your customer](https://www.twilio.com/en-us/blog/insights/data/data-you-can-depend-on.md): Unlock personalized experiences and real-time insights by building your data architecture around your customers, not your systems. Discover how Twilio Segment unifies data for true customer understanding.
* [Behind the Builder: Cesar Hernandez](https://www.twilio.com/en-us/blog/company/spotlights/Behind-the-Builder-Cesar-Hernandez-twilio.md): From a timely referral to leading with empathy, Cesar’s Twilio journey is one of growth, purpose, and giving back to his Bogotá community.
* [What Pride means to Twilions](https://www.twilio.com/en-us/blog/company/inside-twilio/what-pride-means-twilions.md): Pride looks different in 2020. We asked members of Spectrum, Twiliio’s LGBTQ+ Employee Resource Group to share what Pride means to them.
* [How much does call center outsourcing cost in 2026?](https://www.twilio.com/en-us/blog/insights/cloud-comms/call-center-services-pricing.md): Call center outsourcing costs depend on whether you need inbound or outbound support, agent location, and call volume. Here's the pricing breakdown.
* [Automate Dialogflow CX Virtual Agent Creation with API Calls and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/automate-dialogflow-cx-virtual-agent-creation-api-calls.md): Learn to use Twilio API Calls to create Virtual Agent Connectors in bulk or on demand, to use with Dialogflow CX Agents.
* [Take control of incoming calls with Twilio, Java and Google Sheets](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/take-control-incoming-calls-twilio-java-google-sheets.md): 
* [Build a Video Chat with React Hooks](https://www.twilio.com/en-us/blog/developers/tutorials/product/video-chat-react-hooks.md): Build a video chat application using Twilio Video and React with only functional components, using the useState, useCallback, useEffect and useRef hooks.
* [Upstream Data Orchestration: The Key to Real-Time, 1:1](https://www.twilio.com/en-us/blog/insights/upstream-data-orchestration---the-key-to-real-time--1-1-personal.md): Unify data and journeys upstream with Twilio Segment CDP for real-time, cross-channel personalization, consistent messaging, and campaigns at scale.
* [Why Twilio Wasn’t Affected by Today’s AWS Issues](https://www.twilio.com/en-us/blog/company/communications/why-twilio-wasnt-affected-by-todays-aws-issues.md): 
* [Efforts Ramp Up to Strengthen Wanted Campaign Communications](https://www.twilio.com/en-us/blog/insights/election-security-m3aawg-ctia.md): Industry trade groups, M3AAWG and CTIA issue election security guidance and messaging best practices for email and SMS.
* [Meet 6 Mentors Shaping a Better Future for Developers](https://www.twilio.com/en-us/blog/developers/community/2022-developer-spotlight-honorees-deep-dive.md): Learn more about six incredible mentors and community builders in this deep dive on our 2022 Developer Searchlight honorees
* [Build a Multilingual IVR With Twilio and PHP](https://www.twilio.com/en-us/blog/developers/community/build-multilingual-ivr-twilio-php.md): Learn how to build a semi-sophisticated, multilingual IVR (Interactive Voice Response) application using Twilio's Programmable Voice API and PHP..
* [Move your Twilio Functions Project to Node 12](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/move-twilio-functions-node-12.md): Learn how you can move your existing Twilio Functions code from Node.js version 10 to Node.js version 12 using the Twilio CLI and the Serverless Toolkit.
* [How to Send Bulk Email with C# and .NET: Zero to Hero](https://www.twilio.com/en-us/blog/developers/tutorials/product/bulk-email-with-csharp-and-dotnet.md): There are many ways to send bulk email, each with their own strengths. Learn how to bulk email with C# and .NET using SendGrid.
* [7 Up-and-Coming Email Marketing Trends in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-trends-2024.md): Whether you're a seasoned marketer or just getting your feet wet, these email marketing trends will help you create engaging, relevant content in 2024 and beyond.
* [Adding Twig as a View Renderer to Slim in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/adding-twig-as-a-view-renderer-to-slim-in-php.md): 
* [Generating Lyrics in the Style of your Favorite Artist with Python, OpenAI's GPT-3 and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generating-lyrics-in-the-style-of-your-favorite-artist-with-python-openai-s-gpt-3-and-twilio-sms.md): 
* [Simple Patient Outreach and Engagement Using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/patient-outreach-blueprint.md): Twilio's Patient Outreach solution blueprint has core components of a deployable SMS outreach prototype, and includes technical guides for implementation.
* [Why Your Company Should Care About Retrieval-Augmented Generation (RAG)](https://www.twilio.com/en-us/blog/insights/best-practices/cdp-vs-crm-whats-the-difference/why-you-should-care-RAG.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Evolving with the eras: Generational marketing in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/trends/evolving-eras-generational-marketing.md): By understanding customer needs and delivering relevant experiences with generational marketing, brands can build the kind of long-term trust and loyalty that encourages repeat business.
* [How to use the Authy API with Google Authenticator (or any compatible authenticator app)](https://www.twilio.com/en-us/blog/developers/tutorials/product/authy-api-and-google-authenticator.md): Get all of the benefits of the Authy API (simple, secure, scalable - plus easy fallback to SMS) *and* give your users the choice of Authenticator App like Authy, Google Authenticator, Duo, or Microsoft Authenticator.
* [Hiring Trusted Advisors To Build A World-Class Sales Organization](https://www.twilio.com/en-us/blog/insights/best-practices/hiring-trusted-advisors-build-world-class-sales-organization.md): At Twilio, the caliber of our people and our relationships as trusted advisors to customers is the foundation for building a world-class sales organization.
* [Let's talk about Developer Experience: The Spectrum of DX](https://www.twilio.com/en-us/blog/company/inside-twilio/developer-experience-spectrum.md): See our Developer Experience Spectrum, a framework which Twilio uses to better communicate, evaluate, and plan DX improvements.
* [SMS vs. Push Notifications: What's the Difference in 2026?](https://www.twilio.com/en-us/blog/insights/best-practices/sms-vs-push-notifications.md): Learn the subtle differences between SMS vs. push notifications and when to use each channel to message your customers.
* [Developer Relations at Twilio: Then and Now](https://www.twilio.com/en-us/blog/company/inside-twilio/developer-relations-at-twilio.md): Learn about how Twilio has structured their DevRel organization to create team culture, collaboration, and connection both internally and externally.
* [From Siloes to Platforms: New Data on How Security Teams Are Closing the Fraud Gap | Twilio](https://www.twilio.com/en-us/blog/insights/siloes-platforms-security-teams-closing-the-fraud-gap.md): New Liminal and Twilio research shows why authentication and fraud prevention are converging — and how multi-signal platforms cut risk without adding friction.
* [Customer-Obsessed Innovation Department & AI Assistants](https://www.twilio.com/en-us/blog/company/inside-twilio/customer-obsessed-innovation-eti.md): Learn about Twilio's Emerging Technology & Innovation team, their customer-centric approach to designing new communications and data products, and their foray into the world of Artificial Intelligence (AI) and Large Language Models (LLMs).
* [7 top customer data platforms for AI agents in 2026](https://www.twilio.com/en-us/blog/insights/top-customer-data-platform.md): Which CDP gives AI agents the full customer picture? We compare the top platforms on unified profiles, AI readiness, integrations, and pricing.
* [How to Manage Dates and Times in PHP Using Carbon](https://www.twilio.com/en-us/blog/developers/community/manage-dates-times-php-using-carbon.md): In this tutorial, you will learn Carbon's core features and capabilities, giving you the ability to far more easily manipulate date and time in PHP.
* [Adding Asynchronous Processing to ASP.NET Core Razor Pages | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/asynchronous-mvvm-asp-dot-net-core-razor-pages.md): Learn how to add asynchronous processing to ASP.NET Core 3.1 web applications built with the Model-View-ViewModel design pattern.
* [Add Holiday Themed Filters and Overlays to Your React Video Chat App with Twilio's DataTrack API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/add-holiday-filters-overlays-react-video-app-twilio-datatrack-api.md): Add fun holiday themed virtual filters and overlays to your React.js video chat app using the Twilio Programmable Video DataTrack API
* [Behind the builder: Dalia Molina, Sr. Manager, Documentation Platform](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Dalia-Molina-twilio.md): Dalia Molina shares her journey from entrepreneur and educator to Twilio leader, embracing remote work as a new mom and beating imposter syndrome through coaching.
* [IVR: Screening & Recording with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/ivr-screening-recording-php-laravel.md): Create a seamless customer service experience by building an IVR to screen and accept a call or record a voicemail for a live agent at your company with PHP, Laravel, and Twilio.
* [Join Twilio and Other Companies in Increasing Employee Engagement](https://www.twilio.com/en-us/blog/company/news/join-twilio-increasing-employee-engagement-wepledge.md): In September 2022, join Twilio to learn more about the WePledge 1% employee giving program, and learn how you can implement a similar program.
* [Phone Number Compliance is Easier with Reusable Objects](https://www.twilio.com/en-us/blog/insights/compliance/reusable-objects.md): Twilio’s reusable objects make it easier to build Regulatory Bundles and have compliant Phone Numbers
* [Ensuring Resiliency For Engineering](https://www.twilio.com/en-us/blog/company/communications/ensuring-resiliency-for-engineering.md): Ensuring resiliency to engineering is an ongoing process to guard against disruptions.
* [TwilioCon 2013: Announcing Picture Messaging, Price Drop, Business Critical Apps and More](https://www.twilio.com/en-us/blog/company/news/twiliocon-2013-announcing-picture-messaging-price-drop-business-critical-apps-and-more-html.md): TwilioCon 2013: Announcing Picture Messaging, Price Drop, Enterprise Ready Apps
* [Send Scheduled Emails from Python and Flask with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/scheduled-emails-python-flask-twilio-sendgrid.md): Learn how to send scheduled emails from your Flask application using Twilio SendGrid's SMTP server.
* [How to Make a Kid Feel Like a Hacker With the Twilio CLI](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/hacker-kid-phone-call-twilio-cli-javascript.md): In this tutorial, learn how to impress elementary school kids by making them feel like a hacker by making a phone call and SMS using the Twilio CLI. Learn more with Twilio.
* [Working with Xcode Auto Layout in Swift and iOS Projects](https://www.twilio.com/en-us/blog/developers/community/xcode-auto-layout-swift-ios-html.md): Learn how to work with Xcode's Auto Layout features to build your iOS applications that use Swift or Objective-C.
* [How Positive was Your Year with TensorFlow.js and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-positive-was-your-year-with-tensorflow-js-and-twilio.md): Perform sentiment analysis via machine learning with TensorFlow in JavaScript to determine how positive, negative, or neutral your year and decade were based on Twilio text messages.
* [Architecting a CRM-Native Messaging Platform on Salesforce with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/architecting-crm-native-messaging-twilio-for-salesforce.md): How Twilio for Salesforce uses Platform Events, async pipelines, and a consent-first data model to deliver enterprise messaging natively inside the CRM.
* [Gmail’s top 10 sender issues: what senders need to know](https://www.twilio.com/en-us/blog/insights/gmail-top-10-sender-issues.md): Gmail released a list of the ‘Top 10 Sender Issues’. Check the list to make sure your email program isn’t falling short.
* [Invite Collaborators to a Twilio Video Chat Using the Google Calendar API and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/invite-collaborators-twilio-video-chat-google-calendar-api-javascript.md): Create Google Calendar events programmatically with attached Twilio Video links.
* [Make AI Voices Sound More Human with Twilio and C#](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-and-less-robotic-in-csharp.md): In this tutorial, learn how build a real-time voice agent using C#, Twilio Conversation Relay, and OpenAI.
* [Animating View Properties in Xcode with Swift 4 and Auto Layout](https://www.twilio.com/en-us/blog/developers/community/animate-view-properties-xcode-swift-4-auto-layout.md): Learn how to animate view properties in your Swift 4 applications built with AutoLayout in this easy-to-follow programming tutorial.
* [Send an SMS message During a Phone Call with Node.js and Express](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-node.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Node.js helper library and Express.
* [Announcing New Investors and Our $130 Million Series E Round](https://www.twilio.com/en-us/blog/company/news/announcing-twilio-series-e-funding-html.md): Announcing Twilio's $130 Million Series E Round
* [Run Commands in Laravel Using Processes](https://www.twilio.com/en-us/blog/developers/community/run-commands-laravel-using-processes.md): Learn how to run commands in Laravel using processes. Follow our detailed guide to streamline your development workflow with Twilio's expert tips.
* [Detect browser support for WebAuthn](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/detect-browser-support-webauthn.md): Browser support for WebAuthn is growing rapidly. As of writing, 87.39% of internet users should have support. You can check for WebAuthn support by checking for PublicKeyCredential in JavaScript.
* [How to Handle Twilio Webhooks With Go and DigitalOcean Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-webhooks-go-digitalocean-functions.md): In this tutorial, we’ll explore how to receive and process Twilio webhooks using Go and DigitalOcean Functions.
* [Twilio SendGrid Day One: Building My Track Jacket App](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-email-responder-python-flask.md): Build an SMS and Email responder with Twilio and SendGrid using Python, Flask, and ngrok. Parse email addresses from texts and create email templates.
* [Creating a COVID-19 vaccine standby list](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/creating-a-covid-19-vaccine-standby-list.md): A new Quick Deploy app from Twilio.org enables public health agencies to create a digital waitlist using SMS for residents to be notified when it's their turn to get the COVID-19 vaccine.
* [Automated Survey with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-php-laravel.md): Learn to build automated surveys to gain immediate customer feedback using PHP, Laravel, and the Twilio API.
* [Twilio Segment Day One: Serving Customers with my Track Jacket App](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/frustrated-customer-notifications-segment.md): Build a frustrated customer notification app using Segment Functions and Personas Audiences, along with Twilio for SMS, WhatsApp, and Voice.
* [Generate Custom Code with Symfony](https://www.twilio.com/en-us/blog/developers/community/generate-custom-code-symfony.md): In this tutorial, you'll create a custom Symfony Maker which auto-generates the code for creating a new converter for a popular format in use today — XML!
* [Handle Symfony Events with Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/handle-symfony-events-twilio-sms.md): In this tutorial, you'll learn how to use Symfony's EventDispatcher Component to respond to events in a Symfony application, sending SMS messages powered by Twilio's SMS API.
* [WePledge 1% Cause of the Month: 3 Ways to Celebrate Earth Month](https://www.twilio.com/en-us/blog/company/news/wepledge-april-cause-of-the-month-earth.md): 
* [Identify Phone Number Line Type with Twilio Lookup to Alert Customers over SMS or Voice](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/identify-line-type-alert-sms-voice.md): Learn to use Twilio Lookup to determine a customer’s line type, and send an SMS or Voice call depending on whether they are on a cell phone or landline.
* [Make a Call to Twilio Customer 1-800-CLEANUP on Earth Day](https://www.twilio.com/en-us/blog/partners/spotlights/make-a-call-to-twilio-customer-1800cleanup-on-earth-day-html.md): Twilio customer Earth911.com provides 1-800-CLEANUP to make it easier than ever before to recycle consumer products. For Earth Day give them a call to
* [Simple Urgent SMS Notifications with Google Sheets and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/urgent-sms-notifications-google-sheets-twilio.md): Learn how to quickly build an urgent SMS notifications system with Google Sheets and Twilio Programmable SMS.
* [How to Play Video Files in a Twilio Video Call](https://www.twilio.com/en-us/blog/developers/tutorials/product/play-video-files-twilio-video-call.md): Learn how to play video files to other participants in a Twilio video call.
* [Danger JS: Helping Paste Focus on Paste](https://www.twilio.com/en-us/blog/company/inside-twilio/danger-js-helping-paste-focus.md): Learn how Twilio's Paste team uses Danger.js to keep our packages versioned accurately and build accessible, cohesive, and high-quality customer experiences.
* [How to Make a Morse Code Application](https://www.twilio.com/en-us/blog/developers/community/programmable-voice-python-morse-code-translator.md): This article provides a step-by-step guide on how to send Morse code telegram messages with Twilio Programmable Voice API and Python.
* [Co-browse a Shared Notepad in Real Time with Twilio Sync and Programmable Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/cobrowse-shared-notepad-twilio-sync-programmable-video.md): Learn how to build a shared notepad you can co-browse while collaborating over video chat.
* [An introduction to the Web Contact Picker API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-contact-picker-api.md): In this post we will investigate the new Contact Picker API and put it to use it in a Twilio Client application to add contact selection for making browser phone calls.
* [Twilio named a Leader in 2026 Gartner® Magic Quadrant™ for CPaaS](https://www.twilio.com/en-us/blog/insights/gartner-magic-quadrant-cpaas-recognition-2026.md): Twilio has again been named a Leader in the Gartner Magic Quadrant for Communications Platform as a Service
* [Deploying AI at Scale Without Sacrificing Security](https://www.twilio.com/en-us/blog/insights/scaling-ai-securely.md): Deploying AI securely isn’t a single decision. It’s a discipline. It’s a system that depends on three interconnected elements: people, process, and practice.
* [Aligning with Intention in Open Source](https://www.twilio.com/en-us/blog/developers/community/aligning-intention-open-source.md): Learn to prioritize work in open source software projects so you can feel more satisfied with the impact of your contributions.
* [SIGNAL Behind the Scenes: Sending Code to Space](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-sending-code-to-space.md): 
* [Access a Presto Database with Python and SQLAlchemy](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/access-presto-database-python-sqlalchemy.md): Learn how to connect to a Presto database from Python using SQLAlchemy.
* [How to Check your Twilio Account Balance in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/check-twilio-account-balance-with-php.md): In this tutorial, you'll learn how to check your Twilio account balance in PHP.
* [Build an SMS Event Reminder in PHP with Laravel, MySQL and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/build-sms-event-reminder-php-laravel-mysql-twilio.md): MySQL tutorial on building an event reminder system in PHP with Laravel and Twilio SMS
* [Troubleshooting Your Twilio Video App](https://www.twilio.com/en-us/blog/developers/community/troubleshooting-twilio-video-app.md): Learn about tools and techniques for troubleshooting your video application.
* [Transcribe a Voice Message in Node.js with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transcribe-voice-message-node-js-twilio-functions.md): Learn how to transcribe a voice message from a caller using Node.js and Twilio Functions.
* [How to Use the Agent-to-Human Communication (A2H) Protocol with OpenClaw](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/agent-to-human-protocol-with-openclaw.md): See how you can use the A2H, or Agent-to-Human Protocol, to add a trust layer to your OpenClaw agents with proof-of-human approval and attestation.
* [Senders Gain Access to More Data with Yahoo ‘Insights’](https://www.twilio.com/en-us/blog/insights/yahoo-insights.md): Yahoo Mail has launched Yahoo Insights, which gives users access to sender data.
* [Reply to SMS Messages with an ESP8266 with Amazon AWS IoT, Lambda, and API Gateway](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-reply-esp8266-amazon-aws-iot-lambda-and-api-gateway.md): Follow this step-by-step tutorial to learn how to receive and reply to SMS or MMS messages with an Espressif ESP8266, Amazon AWS IoT, Lambda, and API Gateway.
* [Receive SMS Alerts for Email Opens and Clicks with Twilio SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-open-click-tracking-sms-alerts-twilio-sendgrid.md): In this tutorial you’ll learn how to track and send SMS alerts for open and click events for your emails using Twilio SendGrid, Twilio Programmable SMS, and Node.js.
* [Protecting Inboxes is a Civic Duty](https://www.twilio.com/en-us/blog/insights/trends/sendgrid-inbox-protection-rate-q4-2019.md): Protecting inboxes is a civic duty, that's why Twilio SendGrid focuses and invests heavily into protecting the world's email ecosystem by achieving a 99.99% inbox protection rate.
* [Build a Digital Sticky Notes App with Flask and Svelte](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-digital-sticky-notes-app-flask-svelte.md): Learn how to build a digital sticky notes app with Python and JavaScript. Keep track of your to-dos, study notes, and more.
* [How to Use the Twilio Java Helper Library and AWS CDK to Deploy AWS Lambda Functions](https://www.twilio.com/en-us/blog/developers/community/aws-cdk-deploy-lambda-functions-twilio-java-helper-library.md): Learn how to use the Twilio Java Helper Library and AWS CDK to deploy an AWS Lambda function.
* [Save the Earth – Complete Eco Friendly Tasks with Friends Using a Twilio SMS and Spring Boot App](https://www.twilio.com/en-us/blog/developers/community/earth-day-sms-java-spring-boot-social-task-app.md): Learn how to create a social task completion app with an Earth Day theme using Twilio SMS and Java Spring Boot.
* [Gather Browser Logs for Efficient Troubleshooting](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/gather-browser-logs-efficient-troubleshooting-voice-javascript-sdk.md): Learn how to collect logs to assist you in debugging Twilio Voice JavaScript SDK issues or attaching logs to a support ticket.
* [Get Horror Movie Suggestions with Twilio and the TMDB API](https://www.twilio.com/en-us/blog/developers/tutorials/get-horror-movie-suggestions-twilio-tmdb.md): Learn how to build an SMS bot with Twilio and TMDB that will help you choose a horror movie to watch.
* [Choose Your Own Adventure Presentations with Reveal.js, Python and WebSockets](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/choose-your-own-adventure-presentations-with-reveal-js-python-and-websockets-html.md): Matt Makai explains how to build amazing Choose Your Own Adventure presentations with Reveal.js, Python and WebSockets
* [How to Send an SMS When Your Cron Job Fails](https://www.twilio.com/en-us/blog/developers/community/send-an-sms-when-cron-job-fails-php.md): 
* [Using Python and Twilio Messaging to find out if the Suez Canal is still blocked](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/using-python-and-twilio-messaging-to-find-out-if-the-suez-canal-is-still-stuck.md): 
* [How to Handle Background Noise When Using Conversation Relay](https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay.md): 
* [Create a Video App with SolidJS, Express, and Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-video-app-solidjs-express-video.md): Create a Video Application with SolidJs, Express, and Twilio's Video API.
* [Call Tracking with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-tracking-php-laravel.md): Build a call tracking app in PHP and Laravel. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads.
* [Verify Phone Numbers in Symfony 4 PHP with Authy and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/verify-phone-numbers-in-symfony-4-php-with-authy-and-twilio-sms.md): Learn how to verify phone numbers during registration in your Symfony 4 app using Authy and Twilio SMS
* [Bulk Email Address Validation in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/bulk-email-address-validation-node-js.md): Learn to integrate the SendGrid Bulk Email Address Validation API in your Node.js app.
* [Coding Twilio Webhooks in Java with Spring Boot](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/coding-twilio-webhooks-in-java-with-spring-boot.md): 
* [How to Send Translated Messages with Google and Django](https://www.twilio.com/en-us/blog/developers/community/translated-messages-voice-sendgrid-python-django.md): In this tutorial, learn how to use the Google Translation API and Python's Django framework to send translated messages with Programmable Voice API and SendGrid.
* [How to Send an Email with Go and SendGrid in 30 Seconds](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-email-with-go-sendgrid-in-30-seconds.md): In this tutorial, you'll learn how to send an email with Go and SendGrid in only 30 seconds.
* [Block Spam Calls and Robocalls with Python](https://www.twilio.com/en-us/blog/developers/community/block-spam-calls-robocalls-python.md): Use the Twilio API, Twilio Marketplace, Python, and Flask to block spam callers, robocallers, and scammers.
* [How to Check your Twilio Account Balance in JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/check-twilio-account-balance-javascript.md): Learn how use the Twilio API to check your Twilio account balance programmatically.
* [Startup Weekend DC – 55 Pitches to 11 Products in a Weekend](https://www.twilio.com/en-us/blog/company/news/startup-weekend-dc-55-pitches-to-11-products-in-a-weekend-html.md): I’m on a bus back to NYC after an amazing Startup Weekend DC. There were 55 startups pitched on Friday night, Saturday morning 11 teams were form
* [Creating Twitch Chat Bots with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/creating-twitch-chat-bots-with-node-js.md): 
* [What is branded calling? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-branded-calling.md): Branded calling lets customers know exactly who's calling them. Learn about the benefits of branded caller ID.
* [How we took Twilio Bootcamp global with WhatsApp](https://www.twilio.com/en-us/blog/company/inside-twilio/taking-twilio-bootcamp-global-with-whatsapp.md): 
* [I’ve Been ATO’d! What to Do After an Account Takeover](https://www.twilio.com/en-us/blog/insights/account-takeover.md): Been hit with an account takeover (ATO)? Learn how to secure your email account, protect your reputation, and prevent future attacks.
* [Track email statuses in Ruby on Rails with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/track-email-status-ruby-on-rails-sendgrid.md): Learn how to track emails you sent and if they bounced or were delivered using SendGrid and Ruby on Rails.
* [Checking it twice: How to spot a fake in your inbox and stay safe this holiday season](https://www.twilio.com/en-us/blog/insights/stay-safe-this-holiday-season.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Add a Volume Slider to Your Livestream App](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-volume-slider-livestream-app.md): Learn how to add a volume slider to your live stream application so audience members can control their stream experience.
* [How to build a SMS-to-Slack Bridge with Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-slack-bridge-python-twilio.md): In this tutorial you will learn how to build a two-way SMS-to-Slack bridge using Python and Flask.
* [How to lower customer acquisition costs](https://www.twilio.com/en-us/blog/insights/best-practices/lower-customer-acquisition-costs.md): Discover nine effective strategies to lower your customer acquisition costs, including personalizing interactions and improving customer service.
* [Why can't I verify my phone number for Apple ID? | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/cannot-verify-phone-number-apple-id.md): Having trouble verifying your phone number for your Apple ID? Here are several ways to troubleshoot the issue.
* [A Conversation with Marc Boroditsky, Chief Revenue Officer at Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio/marc-boroditsky-chief-revenue-officer-at-twilio.md): Our recent interview with Marc Boroditsky, Chief Revenue Officer at Twilio highlights his untraditional career path and the pivotal moments that helped shape the sales leader he is today!
* [Using Polly Circuit Breakers for Resilient .NET Web Service Consumers](https://www.twilio.com/en-us/blog/developers/community/using-polly-circuit-breakers-resilient-net-web-service-consumers.md): Programming tutorial showing how to implement both the basic and advanced Circuit Breakers of the Polly Resilience Framework for .NET to create resilient web service consumers in C# .NET 2.1 applications.
* [How to create a promotional campaign with RCS and SendGrid in C#](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-create-promotional-rcs-sendgrid-in-csharp.md): How to create a promotional campaign with RCS and SendGrid in C#
* [Organize Incoming Email Attachments with C# and ASP.NET Core using Twilio SendGrid Inbound Parse](https://www.twilio.com/en-us/blog/developers/community/organize-email-attachments-with-csharp-aspnetcore-twilio-sendgrid-inbound-parse.md): Learn how to receive emails in ASP.NET Core and organize attachments using Twilio SendGrid Inbound Parse
* [#OwlAboutMe: Maria Paula Cabra, Senior Manager, Engineering](https://www.twilio.com/en-us/blog/company/spotlights/owlaboutme-maria-paula-cabra-senior-manager-engineering.md): Let’s meet Maria Paula Cabra (She/Her), Engineering Manager on our Platform Infrastructure team in our latest #OwlAboutMe Employee Spotlight!
* [Using Event Webhooks for Emails with Twilio SendGrid in Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-event-webhooks-for-emails-with-twilio-sendgrid-in-python.md): 
* [A Major Next Step: End-to-end R&D in Bengaluru](https://www.twilio.com/en-us/blog/company/inside-twilio/research-and-development-in-bengaluru.md): During the pandemic, Twilio India opened in Bengaluru with an amazing team focusing on software engineering, R&D, and end-to-end product development.
* [Generate an AI Competition Report with Exa, Anthropic, and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ai-competition-report-exa-anthropic-sendgrid.md): Learn to generate and brainstorm on startup ideas with Anthropic, Exa, AendGrid, and a Streamlit app.
* [Send SMS Messages in Delphi](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-sms-messages-delphi.md): Use Twilio Programmable Messaging to send SMS text messages in your Delphi application.
* [Authenticate Yii2 Users Using Twilio Verify](https://www.twilio.com/en-us/blog/developers/community/authenticate-yii2-users-twilio-verify.md): Learn how to ensure that users provide valid phone numbers during registration in your Yii2 application, by leveraging the power of Twilio Verify.
* [The Power of Mentorship: Empowering Women in Sales at Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio/the-power-of-mentorship.md): Two women sales professionals saw an opportunity to make a long-term impact within Twilio by building a mentorship program that empowered women in sales.
* [How to Send Email using C# .NET with Azure & SendGrid | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-emails-csharp-dotnet-with-azure-functions-and-sendgrid-bindings.md): Twilio SendGrid for Azure provides reliable email delivery, at scale. Learn how to send emails with C# .NET using Azure Functions and SendGrid bindings.
* [Launch Your First Twilio Segment App with No Code: Don’t Miss a Single Customer Win](https://www.twilio.com/en-us/blog/developers/tutorials/product/segment-integration-no-code.md): The Twilio-Segment integration Quick Deploy app will make sure you hear about every important event in your customers’ journey
* [How To Setup Your Elasticsearch Cluster and Backup Data](https://www.twilio.com/en-us/blog/developers/community/setup-elasticsearch-cluster-backup.md): Learn how to setup Elasticsearch, a powerful full text search engine, to store, search, and backup your data.
* [Sending RCS Carousels Using Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-rcs-carousels-using-python.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Send SMS messages like emails in Rails with Textris](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-messages-like-emails-in-rails-with-textris-html.md): The Twilio Ruby helper library makes sending SMS messages with Ruby really easy. In fact, it’s as simple as:
* [Painless Payments: GoCardless Makes Direct Debit Easy With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/painless-payments-gocardless-makes-direct-debit-easy-with-twilio-html.md): Painless Payments: GoCardless Makes Direct Debit Easy With Twilio
* [How to Write Unit Tests in Go](https://www.twilio.com/en-us/blog/developers/community/write-unit-tests-go.md): In this tutorial, you'll learn the basics of writing unit tests in Go, including table-driven tests, coverage tests, and benchmarks. Learn more with Twilio.
* [How ISVs Can Add Voice as a Channel to their AI Platform](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/isvs-voice-channel-ai-platform.md): Learn how ISVs can integrate Twilio's Voice channel with your AI platform, and see how to receive raw audio data.
* [Detect Toxic Language with Twilio Chat and Tensorflow.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/detect-toxic-language-in-twilio-chat-with-tensorflow-js.md): Classify text from a Twilio Programmable Chat room as obscene or toxic with Machine Learning on the client-side using a pre-trained TensorFlow model and TensorFlow.js.
* [Build a Self-Destruct Message System with Laravel Fortify and Twilio Verify](https://www.twilio.com/en-us/blog/developers/community/self-destruct-message-system-laravel-fortify-twilio-verify.md): In this tutorial, you'll learn how to build a PHP app for sending confidential messages that automatically expire after being read or after a set time, using Laravel Fortify and Twilio Verify.
* [A Privacy-First Web Analytics Solution with Twilio Segment](https://www.twilio.com/en-us/blog/developers/tutorials/product/privacy-first-web-analytics-solution-twilio-segment.md): Learn how to build a completely private and anonymous web analytics solution using Twilio Segment.
* [Build a Blog with Laravel Livewire](https://www.twilio.com/en-us/blog/developers/community/laravel-livewire-build-example.md): In this article, you'll learn several Livewire concepts, and build a Livewire application, so that you get hands-on experience.
* [Build Your Own Weather Station With PHP, Python and a Raspberry Pi - Part II](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-weather-station-with-php-python-raspberry-pi-part-ii.md): In this second part in the series, you'll learn how to add the ability to send a daily summary notification via both SMS and email using the Twilio and SendGrid APIs to the Raspberry Pi-based weather station.
* [Introducing Twilio Developer Evangelist Kaelyn Chresfield](https://www.twilio.com/en-us/blog/company/spotlights/introducing-twilio-developer-evangelist-kaelyn-chresfield.md): Introducing Kaelyn Chresfield the newest member of the Developer Evangelism team at Twilio. Former teacher and developer, she will serve and advocate for the Central Region of the United States.
* [Get secrets from HashiCorp into .NET configuration C#](https://www.twilio.com/en-us/blog/developers/community/get-secrets-from-hashicorp-vault-into-dotnet-configuration-with-csharp.md): Learn how to read secrets and sensitive information from HashiCorp Vault and load it into .NET configuration with C#.
* [Build an SMS-Equipped Twilio Weather Station with an ESP8266, Amazon AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-weather-station-amazon-aws-iot-lambda-esp8266.md): We use Amazon Lambda, AWS IoT, API Gateway, an ESP8266, and Twilio's APIs to build an SMS-sending weather station.
* [Learn How to Use Twilio Functions by Building an SMS Measurement Converter for JavaScript Beginners](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-functions-sms-javascript.md): Learn How to Use Twilio Functions with JavaScript by Making an SMS Measurement Converter for Beginners
* [Send an SMS from Twitch Chat with Node.js and Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/connecting-twitch-chat-with-text-messages-with-node-js-and-twilio-programmable-messaging.md): 
* [Automatic Instrumentation of Containerized .NET Applications With OpenTelemetry](https://www.twilio.com/en-us/blog/developers/community/automatic-instrumentation-of-containerized-dotnet-applications-with-opentelemetry.md): Learn how to automatically instrument your containerized .NET applications using OpenTelemetry and see how it integrates with Jaeger and Prometheus.
* [Integrating Twilio Agent Connect with Twilio Flex for Human Handoff](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-agent-connect-flex-human-handoff.md): Learn to build a context-aware customer service workflow using Twilio Agent Connect, Conversation Memory, and Flex for seamless AI-to-human handoffs.
* [How to Send Email in Java using Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-email-in-java-using-sendgrid.md): How to Send Email in Java using SendGrid
* [How to Validate Twilio Event Streams Webhooks in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/validate-twilio-event-streams-webhooks-rust.md): In this tutorial, you're going to learn how to validate Event Streams Webhooks from Twilio in your Rust applications.
* [Build a stock quote SMS bot with Twilio and TypeScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-stocks-bot-twilio-typescript.md): 
* [Meet Your Personal Michelin Star Chef with OpenAI's GPT-3 Engine, Python, and Twilio WhatsApp API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/python-whatsapp-chef-bot-openai-gpt3.md): Customize a WhatsApp Chatbot with OpenAI's GPT-3 to talk to a personal Michelin star chef using Twilio API, Python, and Flask.
* [How to add an overlay to your web video chat](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-an-overlay-to-web-video-chat.md): Learn how to create effects to make your video chat stand out with just a bit of CSS.
* [Training a Neural Network on MIDI data with Magenta and Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/training-a-neural-network-on-midi-music-data-with-magenta-and-python.md): 
* [Asynchronous JavaScript: Using RxJS Observables with REST APIs in Node.js](https://www.twilio.com/en-us/blog/developers/community/async-js-rxjs-observables-rest-api-nodejs.md): Programming tutorial providing a realistic and practical demonstration of using the RxJS Observables to retrieve and manipulate data from a series of REST APIs. Includes a demonstration of using the ora library to display a program activity spinner on the command line while API calls are being conducted.
* [Build a Patient Reminder System with Go and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-a-patient-reminder-system-with-go-and-twilio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Build Phone Intelligence Tool with Twilio API on Replit](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/phone-number-intelligence-tool-lookup-replit.md): In this tutorial, create a phone number intelligence app using the Twilio Lookup v2 API and Replit. See how to validate numbers and reduce fraud.
* [Automatically Send Birthday Wishes with Python Flask and WhatsApp](https://www.twilio.com/en-us/blog/developers/community/automatically-send-birthday-wishes-python-flask-whatsapp.md): Never miss a friend's birthday again with this automatic "birthday wisher" powered by Flask and WhatsApp
* [How to add Silent Network Authentication to your application](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/user-verification-sna-api.md): Add frictionless security assurance with Silent Network Authentication. Learn how to use the API to verify users with strong carrier authentication.
* [How to Handle Excel Files in Laravel](https://www.twilio.com/en-us/blog/developers/community/how-to-handle-excel-files-laravel.md): In this Twilio tutorial, use Laravel to read and write Excel files as well as importing and exporting data, validating and sanitizing data, and much more.
* [Guide to Migrating Your Email Sending Domain](https://www.twilio.com/en-us/blog/insights/how-to-migrate-email-sending-domain.md): 
* [WePledge 1% June Cause of the Month: How you can Celebrate LGBTQ+ Pride](https://www.twilio.com/en-us/blog/company/news/wepledge-june-cause-of-the-month-celebrate-lgbtq-pride.md): 1% makes a world of difference. In honor of Pride month, we’re celebrating the LGBTQ+ community and supporting organizations who are challenging discriminatory practices.
* [Alert Relatives to Save Your Property from Fire with Twilio and Raspberry Pi](https://www.twilio.com/en-us/blog/developers/community/alert-relatives-save-property-from-fire-twilio-raspberry-pi.md): Use a Raspberry Pi to build a system that will send you an SMS when flames are detected.
* [How to Integrate Twilio AI Assistants with Communication Channels](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-ai-assistants-communications-channels.md): Learn to integrate Twilio's AI Assistants with various communications channels, and see how to handoff to human agents with contact center integrations.
* [Improving PHP Code Quality with PHP CodeSniffer](https://www.twilio.com/en-us/blog/developers/community/improving-php-code-quality-php-codesniffer-phpcs-laravel.md): Implement code linting and enforce coding standards with PHPCS in and Laravel
* [Integrating Twilio and Zendesk for SMS Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-zendesk-sms-messaging.md): In this tutorial you will learn a method to use webhooks to integrate Twilio and Zendesk for SMS.
* [Intro to Speech Recognition in Swift via FlyoverKit](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-to-speech-recognition-in-swift-via-flyoverkit.md): Get started with speech recognition and language processing in iOS development with Swift.
* [Verifying Phone Number Messaging Capabilities with ASP.NET Core and Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/verifying-phone-number-messaging-capabilities-aspnet-core-twilio-lookup.md): Programming tutorial demonstrating how to use the Twilio Helper Library in an ASP.NET Core Razor Pages project to access the Twilio Lookup API to determine a phone number's messaging capabilities and obtain other information about the carrier.
* [How to Create, Update, and Delete Data in a Notion Database using Node JS](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/manipulate-notion-database-using-node-js.md): How to create, update, and delete data in a Notion database using Node JS and the Notion SDK
* [Creating an OCR Communication App with Tesseract.js and React (Part 1)](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/tesseract-js-react-ocr-part-one.md): We will show you how to build a React application using Tesseract.js to perform OCR on images directly in the browser, and send the recognized text to you as an SMS.
* [Build a Movie Recommendation App with Python and AI](https://www.twilio.com/en-us/blog/developers/community/python-sendgrid-openai-movie-recommendation-app.md): In this tutorial, learn how to build an AI-driven web app that recommends films based on emotions, using Python, Flask, OpenAI API, and Twilio SendGrid.
* [Building smart voice applications: A developer’s guide in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-smart-voice-applications.md): Learn how to build smart voice applications with Twilio Voice API using our step-by-step development guide.
* [SMS Transaction Notifications for TransferWise with Twilio and Python](https://www.twilio.com/en-us/blog/developers/community/sms-transaction-notifications-transferwise-twilio-python.md): Learn how to build a TransferWise account monitor that sends you SMS alerts for debit transactions.
* [Getting Started with Serverless Angular Universal on AWS Lambda](https://www.twilio.com/en-us/blog/developers/community/angular-universal-javascript-node-js-aws-lambda.md): Learn to start using the JavaScript framework Angular Universal and deploy your Node.js applications that use it on AWS Lambda in this easy-to-follow programming tutorial.
* [Call Forwarding with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-forwarding-csharp.md): Connect incoming phone calls to the caller's senators based on location with C#, ASP.NET MVC and Twilio.
* [Get SMS Alerts with Twilio When GitHub Actions Fail](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-alerts-github-actions-fail.md): Learn to integrate Twilio SMS with GitHub Actions and receive SMS alerts upon failure.
* [Secure CakePHP Applications with 2FA using Twilio Authy](https://www.twilio.com/en-us/blog/developers/community/secure-cake-php-applications-2fa-twilio-authy.md): Learn how to secure your CakePHP application by building an authentication system with user dashboard
* [Build Passwordless Auth Using TOTP With Twilio Verify in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-php.md): In this tutorial, you will learn how to implement TOTP-based passwordless authentication in PHP using Twilio Verify.
* [Sending Emails in Node.js with Twilio SendGrid Dynamic Templates](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-emails-nodejs-twilio-sendgrid-dynamic-templates.md): Learn how to send dynamic emails using Twilio SendGrid’s Dynamic Templates and Node.js.
* [Build a Phone Tree Menu With the Tall Stack and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-phone-tree-menu-with-tall-stack-twilio-programmable-voice.md): In this tutorial, you will learn how to build a Phone Tree application with the TALL stack and Twilio's Programmable Voice API.
* [Send Application Invites with Laravel and GraphQL](https://www.twilio.com/en-us/blog/developers/community/send-application-invites-laravel-graphql.md): In this blog post, you'll learn how to build an invitation system into your app using Laravel and GraphQL. Learn more with Twilio.
* [How to Send a vCard using PHP and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/send-vcard-using-php-and-sms.md): In this tutorial, learn how to create one with PHP and then send it to a contact in a Twilio-powered SMS.
* [Send SMS in Twilio’s Ireland Region | Easy Guide](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-twilio-ireland-region.md): Discover how to send SMS within Twilio’s Ireland region to meet your EU data residency needs.
* [A Great Looking Star Ratings Chart for your React Application](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/great-looking-star-ratings-chart-react-application.md): Learn how to create a star ratings chart for your React application.
* [Building a Disaster Response Contact Center with Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-an-emergency-contact-center-with-twilio-flex.md): 
* [Build a Smart Hiring Assistant with Django, OpenAI, and SendGrid](https://www.twilio.com/en-us/blog/developers/community/smart-hiring-with-django-openai-sendgrid.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Encrypt and Decrypt Messages in Laravel](https://www.twilio.com/en-us/blog/developers/community/encrypt-decrypt-messages-laravel.md): In this tutorial, learn ways to encrypt and decrypt messages in Laravel. Learn more with Twilio.
* [Send Emails with SendGrid in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/send-emails-rust-sendgrid.md): In this tutorial, learn the essentials of sending an email using SendGrid's API with Rust.
* [How to detect if a Chrome extension is installed](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/detect-chrome-extension-installed-html.md): When you need an extension to enable a feature in Chrome you also need to detect whether it is installed. Here is one technique to detect Chrome extensions.
* [Share Unsubscribe Events with Subusers with SendGrid Event Webhooks and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/sendgrid-event-webhooks-unsubscribes-twilio-functions.md): Learn to use a serverless Twilio Function to handle SendGrid Event Webhook callbacks and forward unsubscribe data to your Subusers.
* [Build a Punchy Quiz Bot with Twilio in Eight Minutes](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-quiz-bot-eight-minutes.md): Learn how to build a punchy and entertaining Buzzfeeed-style quiz bot to increase customer engagement and reach, and text +1 (321) 340-6085 to see what Twilio product you are most like.
* [Send a WhatsApp Message in 30 Seconds with Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-whatsapp-message-30-seconds-ruby.md): In this tutorial, you will learn how to send your first WhatsApp message using the Ruby programming language and Twilio. A bit of configuration, 30 seconds of code and you’ll be done!
* [Building Blocks for a Modern and Conversational IVR](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-blocks-modern-and-conversational-ivr.md): Twilio APIs are the building blocks you need to build the perfect IVR for your business. Learn the power of Studio, Autopilot & Functions
* [Build a Lord of the Rings Lockdown Scavenger Hunt](https://www.twilio.com/en-us/blog/developers/community/whatsapp-sms-serverless-scavenger-hunt.md): We build a LOTR themed scavenger hunt with the serverless Twilio Studio and Twilio Functions. See a step-by-step walkthrough.
* [What is Public Key Cryptography?](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/what-is-public-key-cryptography.md): From TLS to authentication, “crypto” is used for a lot more than just currencies. This post will dive into modern cryptography, an overview of how symmetric and asymmetric cryptography works, and its everyday use cases.
* [How to Enable Branded Calling with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/enable-branded-calling-twilio.md): Learn how to set up both Basic Branded Calling and Enhanced Branded Calling through the Twilio Console.
* [Getting Started With 2FA Using Twilio Authy and ASP.NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-2fa-using-twilio-authy-and-asp-net-core.md): Learn how to integrate Twilio Authy push notifications and soft tokens into the ASP.NET Core Identity authentication system. This tutorial will walk you through the steps to get the Authy Quickstart solution up and running with Visual Studio 2019.
* [Build a SendGrid MCP Server for AI Email Workflows](https://www.twilio.com/en-us/blog/developers/community/build-a-sendgrid-mcp-server-for-ai-email-workflows.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Daily Dog with C#, WhatsApp and Azure functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/draft-daily-dog-with-c-whatsapp-and-azure-functions-2.md): 
* [Getting Started with Unit Testing a Laravel API using PHPUnit](https://www.twilio.com/en-us/blog/developers/community/unit-testing-laravel-api-phpunit.md): A great introduction to unit testing in Laravel by building a custom API
* [Intervention Image: An In-depth Guide](https://www.twilio.com/en-us/blog/developers/community/intervention-image-in-depth-guide.md): In this tutorial, explore the features of PHP's Intervention Image library and a step-by-step guide to setting it up in a project. Learn more with Twilio.
* [Build a SMS Haiku Generator with Twilio Serverless and Datamuse](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-haiku-generator.md): Learn to build a haiku generator using Twilio Serverless Toolkit, Twilio SMS, and the Datamuse API in JavaScript to celebrate National Haiku Day and National Poetry Month!
* [How to Dynamically Render Svelte Components and Avoid Annoying If-Statements | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/dynamically-render-svelte-components.md): Learn how to use a special Svelte element to dynamically render a component without an if-statement.
* [Build, Test, and Deploy Your Laravel Application With GitHub Actions](https://www.twilio.com/en-us/blog/developers/community/build-test-deploy-laravel-application-github-actions.md): Learn how to easily deploy your Laravel application using GitHub actions
* [Make Outbound Phone Calls with Delphi](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-outbound-phone-calls-delphi.md): Learn how to make outgoing phone calls in your Delphi applications. With Twilio Programmable Voice, you can call just about anyone on the planet from your Pascal code.
* [Authenticate Uploads to Amazon S3 in SlimPHP Using Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/authenticate-uploads-aws-s3-slimphp-twilio-verify.md): In this tutorial, you'll learn how to validate uploads to an AWS S3 bucket in a Slim framework application using Twilio's Verify API.
* [Build a Recipe Calculator With Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/community/recipe-calculator-twilio-programmable-messaging.md): In this tutorial, learn how to build a recipe calculator that could be very handy in kick-starting that all-important seasonal marketing campaign.
* [Providing Humanitarian Assistance Without Delay](https://www.twilio.com/en-us/blog/company/news/providing-digital-humanitarian-assistance-quickly.md): Learn how organizations working to support those impacted by the war in Ukraine are using Twilio to help get cash assistance into the hands of those in need, faster.
* [Ann Arbor District Library Reimagines the Summer Reading Program with SMS](https://www.twilio.com/en-us/blog/developers/community/ann-arbor-district-library-summer-game-twilio-sms.md): With Programmable SMS, the Ann Arbor District Library increases community engagement through an interactive scavenger hunt.
* [How to Send a Picture on WhatsApp from the Command Line Using Twilio and cURL](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-picture-whatsapp-command-line-twilio-curl.md): Learn how to send pictures to WhatsApp users directly from the command line or shell script using the cURL utility.
* [How to Create an iCal Calendar Feed with PHP using Laravel Lumen](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-create-ical-calendar-feed-php-laravel-lumen.md): Learn how to build your own iCal calendar feed using PHP and Laravel Lumen in this easy-to-follow programming tutorial.
* [Intro to Markov Models with Swift](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-to-markov-models-with-swift.md): Learn what Markov models are as well as when and how to use them with a fun sample sentence and some Swift code.
* [8 top AI-powered contact center platforms in 2026](https://www.twilio.com/en-us/blog/insights/ai-contact-center-platforms.md): Find the right AI contact center platform. We compare top tools on agent assist, real-time transcription, pricing, and conversation orchestration.
* [Hiding PII/PCI from Studio](https://www.twilio.com/en-us/blog/developers/tutorials/product/hiding-pii-phi-from-studio.md): How to hide personally identifiable information (PII) or personal health information (PHI) from Twilio Studio.
* [Twilio Signal Day One Recap: Ushering In The Developer Era, and The Tools You Need In It](https://www.twilio.com/en-us/blog/company/news/twilio-signal-day-one-recap-ushering-in-the-developer-era-and-the-tools-you-need-in-it-html.md): Twilio Signal Day One Recap
* [Quit talking over each other! Muting and Unmuting in your Twilio Programmable Video App with React.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/muting-unmuting-twilio-programmable-video-react.md): Expand your Video Chat App built with React.js and Twilio Programmable Video by enabling your participants to mute and unmute their audio and video tracks.
* [How To Create A Landing Page Leads Notification With Twilio SMS API and PHP](https://www.twilio.com/en-us/blog/developers/community/create-landing-page-leads-notification-twilio-sms-api.md): In this tutorial, you'll learn how to build a landing page in PHP that sends lead notifications via email and SMS using Twilio's SMS API.
* [Integrate a Twilio-Powered IVR or Virtual Agent with Cisco Unified Contact Center Enterprise](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-twilio-ivr-cisco-unified-contact-center-enterprise.md): Add a Twilio-powered cloud IVR or Dialogflow-powered AI virtual agent to your Cisco Unified Contact Center Enterprise (UCCE) deployment.
* [How to Store Multimedia Files in a SQLite3 Database with Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-multimedia-file-upload-python-sqlite3-database.md): Learn how to set up a SQLite3 database and write a Python application that reads and writes multimedia files from your computer.
* [Building Your First Mobile App with C# .NET and Xamarin](https://www.twilio.com/en-us/blog/developers/community/build-first-mobile-app-csharp-dotnet-xamarin.md): Learn how to build your first mobile app for iOS and Android using C#, .NET and Xamarin.
* [Transcribe a Voice Message with Python and Django](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transcribe-voice-message-python-django.md): Learn how to receive and transcribe a voice message recording using Twilio Programmable Voice, Python, and Django.
* [How to Send an MMS with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-an-mms-with-node-js.md): Learn how to send an MMS to a mobile device directly from your command line using Node.js and Twilio.
* [Introducing Twilio Fund Europe Winner, OnePageCRM: Breathing Life Into The Customer Database](https://www.twilio.com/en-us/blog/company/news/one-page-crm-twilio-fund-europe-winner-html.md): Introducing OnePageCRM, Twilo Fund Europe Winner
* [Introducing Developer Evangelist DACH Marius Obert](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-dach-marius-obert.md): 
* [How to build a Conference line with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-a-conference-line-with-twilio-functions.md): 
* [Building a telemedicine waiting room with Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/telemedicine-waiting-room-video.md): Learn to build a telemedicine web application with a virtual waiting room patient experience.
* [MeetMeTix Offers Last Minute Tickets via Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/meetmetix-offers-last-minute-tickets-via-twilio-sms-html.md): MeetMeTix lets you score last minute tickets via Twilio SMS.
* [Build a Drop-In Audio Chat Application Using Django, React and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/developers/community/drop-in-audio-chat-django-react-twilio-programmable-voice.md): Learn how to build a drop-in audio chat application using Twilio conference calls, Python and React.
* [Harnessing Contextual Data with Predictive Intelligence: Lessons from Customers using Predictions](https://www.twilio.com/en-us/blog/developers/tutorials/product/harnessing-contextual-data-segment-predictive-intelligence.md): Learn how Twilio's customers use Predictions to turn contextual data into smarter business decisions with predictive intelligence.
* [How to Send SMS in 30 Seconds with F#](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-in-30-seconds-with-fsharp.md): Learn how to send SMS using F# from a .NET console project with Twilio SMS
* [Send an SMS message During a Phone Call with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-python.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Python helper library and Flask.
* [Twilio Startup Labs Founder Spotlight: Ethan Sherbondy & Arjun Arora, Betafi](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-ethan-sherbondy-arjun-arora-betafi.md): An Interview with Betafi co-founders Ethan Sherbondy & Arjun Arora, for Twilio Startup Labs
* [How to Build a Serverless API with Amazon Web Services’ API Gateway](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-serverless-api-amazon-web-services-api-gateway-html.md): Learn to use Python and Bottle with Amazon Web Services API Gateway and AWS Lambda to build a serverless application.
* [Build Chrome Desktop Notifications in PHP with Laravel 8, Pusher, and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/build-chrome-desktop-notifications-php-laravel-8-pusher-twilio-sms.md): Interested in sending notifications to the desktop of your visitors? This tutorial will show you how with Pusher and Twilio SMS
* [Build an Email Activation Flow with Django and SendGrid](https://www.twilio.com/en-us/blog/developers/community/email-activation-django-sendgrid.md): Learn how to build an email activation flow to verify user account registration in your Django application.
* [Building Reusable iOS Components in Swift](https://www.twilio.com/en-us/blog/developers/community/build-reusable-ios-components-swift-html.md): Learn how to build reusable iOS components in Swift with this Twilio tutorial.
* [Build a Halloween SMS App with PHP and Twilio's Programmable Messaging API](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-halloween-sms-app-with-php-twilio-programmable-messaging-api.md): Join in the Halloween spirit and build a small web PHP-powered application that can SMS a Halloween-themed image stored in a DigitalOcean Space to your friends and family using Twilio's Programmable Messaging API.
* [Employee Directory with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/product/employee-directory-csharp-mvc.md): Build an SMS/MMS Employee Directory with C# and ASP.NET. Use Twilio to accept SMS messages and turn them into queries against a SQL Server database.
* [Rogue Agents: Stop AI From Misusing Your APIs](https://www.twilio.com/en-us/blog/developers/best-practices/rogue-ai-agents-secure-your-apis.md): Discover effective strategies to use APIs securely with AI agents. Learn about threat modeling and security protocols for safeguarding interactions.
* [Send a Slack Notification When Laravel Jobs Fail in Laravel 6 using Queue Failing](https://www.twilio.com/en-us/blog/developers/community/send-slack-notification-laravel-jobs-fail-laravel-6-queue-failing.md): Learn how to monitor when a Laravel Job fails by sending a Slack notification using the Queue Failing
* [Keep Me Posted with SendGrid and Github Actions](https://www.twilio.com/en-us/blog/developers/community/keep-me-posted-sendgrid-github-actions.md): In this tutorial, learn how to use GitHub Actions and SendGrid to stay updated on the latest changes to websites you're interested in.
* [Working with iOS View Animations and Transitions in Swift](https://www.twilio.com/en-us/blog/developers/community/ios-view-animations-transitions-swift.md): Learn how to easily build view animation and transitions into your iOS and Mac applications using Swift and Xcode with this tutorial.
* [Build a Virtual Whiteboard for Back to School: Save Incoming SMS, MMS, and Voice Calls to Airtable with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/save-sms-voice-airtable-javascript.md): Learn how to store your incoming SMS, MMS, and voice call recording to an Airtable database
* [Build a Multilingual AI Support Agent with SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-multilingual-ai-support-agent-sendgrid-langchain.md): In this guide, learn how to build a multilingual AI support assistant using Twilio SendGrid, Langchain.js, and OpenAI.
* [How to Create a Local WordPress Setup in 5 Minutes using Valet](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-create-local-wordpress-setup-using-laravel-valet-in-5-minutes.md): Set up your own local WordPress PHP development environment in less than 5 minutes using Valet in this quick programming tutorial.
* [Asynchronous JavaScript: Using Promises With REST APIs in Node.js](https://www.twilio.com/en-us/blog/developers/community/asynchronous-javascript-using-promises-rest-apis-nodejs.md): Learn how to use JavaScript Promises and the async and await keywords to perform a series of related REST API calls with this programming tutorial. You'll also see how to create a user interface element for command line applications to show that the asynchronous processes are running.
* [Flex Human Connections | Twilio](https://www.twilio.com/en-us/blog/insights/Flex-powering-human-connection.md): Twilio Flex underpins national charity Age UK’s volunteer-led initiatives, most notably their Telephone Friendship Service.
* [Food Glorious Food! Using Location Data in WhatsApp to find nearby healthy restaurants using Twilio and JavaScript.](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/glorious-food.md): Using Location Data in WhatsApp to find nearby healthy restaurants using Twilio and JavaScript.
* [How I Built a Real-Time SMS Translation App (without Setting Up a Backend Server)](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-i-built-a-real-time-sms-translation-app-without-setting-up-a-backend-server.md): Learn how I built a real-time SMS translation app without setting up a backend server thanks to Twilio Functions and the Twilio Serverless Toolkit.
* [Engineering The Simple Postcard](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/engineering-the-simple-postcard-html.md): Engineering The Simple Postcard with Twilio
* [HTTP headers for the responsible developer](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/a-http-headers-for-the-responsible-developer.md): Guide to using HTTP headers for a better web. Learn about HTTPS, HSTS, CSP, Cacheable, immutable resources, serving WebP images, Feature-Policy and more.
* [Integrate Twilio Messaging with Adobe Journey for Real-time SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/adobe-journey-optimizer-programmable-messaging-sms.md): Learn how to integrate Twilio Messaging with Adobe Journey Optimizer to send timely, personalized SMS notifications.
* [Working with JSON in Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/working-with-json-in-python.md): 
* [SMS Usage Alerts for your Twilio Account with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-usage-alerts-twilio-account-python-flask.md): Learn how to use Python and Flask to trigger an automatic SMS alert whenever you exceed certain usage thresholds in your Twilio account.
* [How to Create a WhatsApp Survey Using Twilio and CakePHP](https://www.twilio.com/en-us/blog/developers/community/create-whatsapp-survey-using-twilio-cakephp.md): In this tutorial, you'll learn how to create a WhatsApp survey application using Twilio and CakePHP to efficiently collect survey responses from users.
* [Introducing Developer Evangelist Luís Leão](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-luis-leao.md): 
* [Send your first interactive AMP Email with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-interactive-amp-email-twilio-sendgrid.md): 
* [How to Track the Conversion Rate of Incoming SMS via a Link Using Google Analytics](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/track-conversion-rate-incoming-sms-via-link-google-analytics.md): 
* [Using Microsoft SQL Server on macOS with Docker](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/using-sql-server-on-macos-with-docker.md): Learn how to use Microsoft SQL Server on macOS with Docker. We'll show you all the tutorials and examples you need to get started.
* [How to Use Image Recognition on Twilio WhatsApp API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/image-recognition-clarifai-twilio-whatsapp-api.md): Learn how to use image recognition using Twilio WhatsApp API, Python, Flask, and Clarifai.
* [Hackpacks Shine at Signal](https://www.twilio.com/en-us/blog/developers/hackpacks-shine-at-signal-html.md): Twilio Hackpacks Shine At Signal
* [Send One Time Passwords Over Voice Calls in PHP Using Twilio Verify](https://www.twilio.com/en-us/blog/developers/community/send-one-time-passwords-over-voice-calls-php-twilio-verify.md): In this tutorial you will learn how to send one-time passwords to users over voice calls in PHP using Twilio's Verify API.
* [Creating a Voice AI Assistant using Twilio, Meta LLaMA 3 with Together.ai and Flask](https://www.twilio.com/en-us/blog/developers/community/creating-a-voice-ai-assistant-using-twilio--meta-llama-3-with-to.md): In this tutorial you will learn a method for creating a Voice AI assistant using Meta LLaMA 3, Together.ai, and Flask.
* [Build an AI Voice Assistant with Twilio Voice, the OpenAI Realtime Agents SDK, and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/speech-assistant-realtime-agents-sdk-node.md): Create an AI voice assistant using Twilio Voice, the OpenAI Agents SDK and Realtime API, and Node.js. Tips for tool calling and appointment scheduling.
* [Send an SMS Message During a Phone Call with PHP and Slim](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-php.md): Learn to use Twilio's Voice and SMS APIs to send an SMS to a caller during an active phone call using Twilio's PHP helper library and the Slim Framework.
* [Sending a SMS from Gatsby with serverless functions and React](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-sms-gatsby-react-serverless.md): In this post, you'll learn to add a form to send SMS messages to a Gatsby site using sererless functions and React.
* [Build a RESTful API using Golang and Gin](https://www.twilio.com/en-us/blog/developers/community/build-restful-api-using-golang-and-gin.md): In this tutorial, you will build a RESTful API for a personal diary app using Golang, and Gin, and PostgreSQL.
* [Send Branded SMS Messages Using Twilio Alphanumeric Sender ID](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-branded-sms-messages-using-twilio-alphanumeric-sender-id-html.md): Send Branded SMS Using Twilio
* [Create an OpenCart SMS Extension to Notify Store Owners of New Orders](https://www.twilio.com/en-us/blog/developers/community/create-opencart-php-sms-extension-notify-store-owners-new-orders.md): 
* [How to Build an InvestorGPT AI Chatbot on WhatsApp with Django, Twilio, and the ChatGPT API](https://www.twilio.com/en-us/blog/developers/community/build-investor-ai-chatbot-whatsapp-django-chatgpt-api.md): Learn how to create a custom AI chatbot that can answer your investor questions using Python, Django, Twilio, and the ChatGPT API.
* [Build a Contact Form for a Python Django Application with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-contact-form-python-django-twilio-sendgrid.md): Learn how to build a basic contact form for your Django application using Twilio SendGrid.
* [Building your own Twitch Plays Pokemon with JavaScript, Twilio Programmable Chat and Socket.io](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-your-own-twitch-plays-pokemon-with-javascript-twilio-ip-messaging-and-socket-io-html.md): In early 2014, a phenomenon called Twitch Plays Pokemon took over the Internet. It was a social experiment on Twitch.tv which allowed viewers to play P
* [Reverse ETL vs. The Private Cloud: A Conceptual Survival Guide](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/reverse-etl-vs-the-private-cloud-survival-guide.md): In this tutorial, learn how to use Segment Reverse ETL or Databricks SQL Warehouse to send warehouse data while working with strict network security.
* [Send Scheduled MMS and WhatsApp Messages with Go](https://www.twilio.com/en-us/blog/developers/tutorials/send-scheduled-mms-whatsapp-messages-go.md): In this tutorial, learn how to send scheduled MMS and WhatsApp messages with Go and Twilio's Programmable Messaging API.
* [Build a Real-Time Support Chat with Go and Twilio Conversations](https://www.twilio.com/en-us/blog/developers/community/build-real-time-support-chat-go-twilio-conversations.md): In this tutorial, we’ll build a real-time support system using Twilio Conversations and the Go programming language.
* [Build an SMS-to-Email Bridge with Python, FastAPI and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-email-bridge-python-fastapi-twilio.md): Build a service that forwards all incoming SMS messages to an email address.
* [Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/warm-transfer-openai-realtime-programmable-sip.md): Learn to connect the OpenAI Realtime SIP Connector with Twilio’s Programmable SIP to talk with an AI Agent and escalate to a human.
* [Learn About Local Indigenous Groups with Native Land Digital's API and Twilio WhatsApp](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/learn-local-indigenous-groups-native-land-digital-api-whatsapp.md): Learn how to build a simple mobile app that takes your mobile device’s geolocation and gives you details about the indigenous groups and territories that have been established near you using Twilio’s WhatsApp API.
* [Twilio’s Bug Bounty Program: Where we are and where we’re going](https://www.twilio.com/en-us/blog/company/news/twilio-bug-bounty-program-to-date.md): Twilio’s bug bounty program further secures our platform through the help of security researchers worldwide.
* [Twilio Startup Labs Founder Spotlight: Tom Hacohen, Svix](https://www.twilio.com/en-us/blog/developers/twilio-startup-labs-founder-spotlight-tom-hacohen-svix.md): An Interview with Svix founder Tom Hacohen for Twilio Startup Labs
* [Sending and Receiving SMS Messages In Windows Presentation Foundation Apps with Twilio Messaging](https://www.twilio.com/en-us/blog/developers/community/sending-receiving-sms-messages-in-wpf-with-twilio.md): Learn how to seamlessly integrate SMS messaging into a Windows Presentation Foundation (WPF) application using the Twilio Messaging SMS service. This tutorial shows you how to send and receive SMS messages from a Windows desktop application that leverages the power of .NET and WPF for a performant and secure user experience.
* [Build 2-Way Conversational Email Experiences Using SendGrid Inbound Parse](https://www.twilio.com/en-us/blog/developers/tutorials/product/conversational-email-inbound-parse-signature-verification.md): Build an agent email system using Twilio SendGrid’s Inbound Parse with AWS Bedrock and Serverless Lambda.
* [Build a Google Nest call notification system using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-google-nest-call-notification-system-using-twilio.md): In this tutorial, learn how to create a call security system that alerts you when a person is detected by your Nest security cameras. Learn more with Twilio.
* [Transfer Calls Back to Your IVR from Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transfer-calls-back-to-your-ivr-from-flex.md): Learn how you can Transfer a call from an Agent using Twilio Flex back to the IVR
* [How to Play a MP3 File with Programmable Wireless, Go and the Arduino MKR GSM 1400](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-play-a-mp3-file-with-programmable-wireless-go-and-the-arduino-mkr-gsm-1400.md): 
* [Send SMS and MMS Messages in Visual Basic.NET](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-sms-messages-vbnet.md): Use Programmable SMS to send SMS text messages and MMS messages with images and media in your Visual Basic.NET (VB.NET) web application.
* [Understanding Twilio and ZenDesk Voice Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-zendesk-voice-integration.md): Understanding how to quickly activate and adjust the ZenDesk and Twilio Phone Voice integration
* [Transcribe phone calls in real-time using C# .NET with AssemblyAI and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transcribe-phone-calls-real-time-csharp-assemblyai-twilio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Fosters Innovation Through Recognition](https://www.twilio.com/en-us/blog/company/inside-twilio/fostering-innovation-through-recognition.md): Twilio fosters innovation by celebrating employees who’ve gone above and beyond in 2020 to drive customer success.
* [Add Facebook Login to your Node.js App with Passport.js](https://www.twilio.com/en-us/blog/developers/community/facebook-oauth-login-node-js-app-passport-js.md): Learn how to add Facebook login to your javascript Node.js app using Passport.js
* [Developer Fundamentals: Parameters](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/parameters.md): 
* [Twilio Conversations for Salesforce](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-conversations-for-salesforce.md): Provide your Salesforce users with visibility into Twilio Conversations, Twilio Frontline, and Twilio Flex.
* [How to Create REST APIs with Java and Spring Boot](https://www.twilio.com/en-us/blog/developers/community/create-rest-apis-java-spring-boot.md): Master creating REST APIs with the Spring Boot framework in our comprehensive guide. Learn how to build and test using Java, Spring Boot, and Postman.
* [Export Flex Insights Data with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-functions-wrapper-flex-insights-api.md): Learn how to efficiently export Twilio Flex Insights data using Twilio Functions and enhance the accessibility of your contact center analytics.
* [Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ai-twilio-agent-connect-amazon-bedrock-agentcore.md): See the architecture for a production-grade reference architecture for a voice and SMS AI customer service agent using Twilio Agent Connect (TAC) and Amazon Bedrock AgentCore
* [Super Startup Weekend Part 3: Indianapolis Raises the Bar for All Startup Weekends](https://www.twilio.com/en-us/blog/company/news/super-startup-weekend-part-3-indianapolis-raises-the-bar-for-all-startup-weekends-html.md): I arrived at the Purdue Research Center in Indianapolis a little weary from my travels but was instantly reinvigorated by Lorraine Ball whose infectiou
* [Twilio-Powered Air Quality Texting Service](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-powered-air-quality-texting-service.md): 
* [Web Scraping and Parsing HTML in Python with Beautiful Soup](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-scraping-and-parsing-html-in-python-with-beautiful-soup.md): 
* [Forward incoming SMS messages to email with Node.js, SendGrid and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/forward-incoming-sms-messages-to-email-with-node-js-sendgrid-and-twilio-functions-html.md): We're going to use Twilio Functions and SendGrid to forward SMS messages directly to your email address.
* [Set Up PHP CodeSniffer for Local Development](https://www.twilio.com/en-us/blog/developers/community/set-up-php-codesniffer-local-development-sublime-text-php-storm-vs-code.md): Learn how to setup PHP CodeSniffer in Sublime Text, VS Code, and PHP Storm
* [How to Create a CLI App for Sending Text Messages Using Twilio SMS and Python](https://www.twilio.com/en-us/blog/developers/community/create-cli-app-text-messages-sms-python.md): Learn how to build and test a CLI application for sending SMS text messages.
* [Build a Survey App With Python, Twilio, and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/airtable-twilio-python-survey-app.md): Use Twilio, Airtable, and Python to write your own survey app.
* [Preventing Memory Leaks in Angular Observables with ngOnDestroy](https://www.twilio.com/en-us/blog/developers/community/prevent-memory-leaks-angular-observable-ngondestroy.md): Learn how to use ngOnDestroy to prevent memory leaks in your Angular JavaScript web applications.
* [Conversation Intelligence Assists Twilio Flex Agents in Adherence](https://www.twilio.com/en-us/blog/developers/tutorials/product/real-time-conversation-intelligence-flex.md): Use Twilio Conversation Intelligence to drive real-time agent assistance and script adherence in Twilio Flex.
* [Handling your business calls and texts like a... boss!](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/handling-your-business-calls-and-texts-like-a-boss-4.md): 
* [Build Real-time Apps in PHP using WebSockets, Laravel and Twilio Sync](https://www.twilio.com/en-us/blog/developers/community/build-real-time-apps-php-websockets-laravel-twilio-sync.md): 
* [U.S. Messaging Policy & Guidelines Enforcement to Ensure Higher Deliverability](https://www.twilio.com/en-us/blog/company/communications/us-messaging-policy-guidelines-enforcement-ensure-higher-deliverability.md): 
* [TwilioCon Keynote Videos Live: Jeff Lawson and Evan Cooke](https://www.twilio.com/en-us/blog/company/news/twiliocon-keynote-videos-live-jeff-lawson-and-evan-cooke-html.md): At TwilioCon 2012, Jeff Lawson and Evan Cooke gave keynotes to a great crowd of DOers and developers building the future of communications.
* [Generating Cooking Recipes with OpenAI's GPT-3 and Ruby](https://www.twilio.com/en-us/blog/developers/community/generating-cooking-recipes-openai-gpt3-ruby.md): Learn how to generate cooking recipes with OpenAI's GPT-3 engine.
* [Respond to SMS and Phone Calls using FastEndpoints and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/respond-to-sms-and-phone-calls-using-fastendpoints-and-twilio.md): Learn how to respond with TwiML instructions to Twilio's messaging and voice webhooks using FastEndpoints.
* [Mastering Twilio's One-Click Dialogflow CX Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mastering-one-click-dialogflow-cx-integration.md): Learn to integrate Twilio with Google Dialogflow CX, create a virtual agent experience, and see practical use cases that leverage this capability.
* [Build a Contact Form in Node.js with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-contact-form-node-js-sendgrid.md): Learn how to build an email contact form with Node.js using Twilio SendGrid
* [Getting Started with JavaFX](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-javafx.md): 
* [Text to speech in the browser with the Web Speech API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/speech-to-text-browser-web-speech-api.md): Learn how to turn text to speech in the browser with the Web Speech API
* [Save $0.6M Annually](https://www.twilio.com/en-us/blog/company/inside-twilio/S3-for-changedatacapture-dynamodb-table.md): Discover how semantic partitioning and S3 integration can cut costs by $0.6M/year. Optimize change data handling and avoid BigTable expenses!
* [How to Validate Twilio Event Streams Webhooks in Java](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/validate-twilio-event-streams-webhooks-java.md): In this short tutorial, learn how to validate Twilio Event Streams Webhooks in Java.
* [Implement CRUD Operations in CakePHP](https://www.twilio.com/en-us/blog/developers/community/crud-operations-cakephp.md): This tutorial will teach you the essentials of implementing CRUD operations in CakePHP. It illustrates how users can create, read, update, and delete records, thus providing a guide to managing data in your application in CakePHP.
* [Optimizing JavaScript Application Performance with Web Workers](https://www.twilio.com/en-us/blog/developers/community/optimize-javascript-application-performance-web-workers.md): Learn how to optimize the performance of your JavaScript web applications using web workers in this tutorial.
* [8 ways to reduce call center costs with AI](https://www.twilio.com/en-us/blog/insights/reduce-call-center-costs-ai.md): AI changes how your call center team spends time. The calls that never needed a human get handled automatically, and agents get to handle valuable interactions.
* [How to Make Your AI Voice Sound More Human and Less Robotic with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-less-robotic-nodejs.md): Build a human-like AI voice assistant using Node.js, Twilio Conversation Relay, and OpenAI. Learn to handle interruptions and add natural pauses for better UX.
* [Build a Post-call Transcription System in Laravel with Twilio](https://www.twilio.com/en-us/blog/developers/community/build-post-call-transcription-system-laravel.md): In this tutorial, learn how to develop a post-call transcription system in Laravel using Twilio's powerful Programmable Voice API.
* [How to Build a Real-time Chat App with Laravel, Vue.js, and Pusher](https://www.twilio.com/en-us/blog/developers/community/build-real-time-chat-app-laravel-vuejs-pusher.md): In this tutorial, learn how to build a real-time chat app with Laravel, Vue.js, and Pusher. Learn more with Twilio.
* [Streaming Studio Flow Executions with Event Streams](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-studio-event-streams.md): Use Twilio Event Streams to follow your Studio Flow Executions in real-time
* [Solve your Culinary Conundrums with Twilio, OpenAI and Java](https://www.twilio.com/en-us/blog/developers/tutorials/twilio-openai-java-culinary-conundrums.md): A coding tutorial using Java to call the OpenAI and Twilio APIs to suggest recipes from a list of ingredients, over SMS.
* [Sending SVG Images by SMS and WhatsApp with Python and CairoSVG](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-svg-images-sms-whatsapp-python-cairosvg.md): Learn how to send SVG images via SMS or WhatsApp by converting them on the fly to PNG format with Python and the CairoSVG library.
* [How to Receive Twilio Webhooks using DigitalOcean](https://www.twilio.com/en-us/blog/developers/community/receiving-twilio-webhooks-using-digitalocean-functions.md): Learn how to receive Twilio webhooks using DigitalOcean Functions, allowing you to create dynamic applications that can process real-time notifications and perform custom actions with ease.
* [Taking Phone Calls live on Twitch with OBS, Twilio and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/taking-phone-calls-on-twitch.md): Here’s how I hooked up a phone number to Twitch so that my followers could join the conversation from their phones.
* [How to Hacktoberfest: Tips and tricks for maintaining your repo and your mental health](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-hacktoberfest-tips-and-tricks-for-maintaining-your-repo-and-your-mental-health.md): Tips for maintaining an open-source repository for Hacktoberfest
* [How to Receive Images on WhatsApp using Django and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/receive-images-whatsapp-django-twilio.md): Learn how to accept WhatsApp messages with images using Python, Django and the Twilio WhatsApp API.
* [How to Send Spotify Emails With SendGrid and FastAPI](https://www.twilio.com/en-us/blog/developers/community/spotify-email-notifications-twilio-sendgrid-fastapi.md): In this tutorial, learn how to build an email notification system for Spotify playlist updates using Twilio SendGrid, Spotify API, and FastAPI.
* [Encrypting Cookies with Angular Universal and Node.js](https://www.twilio.com/en-us/blog/developers/community/encrypting-cookies-angular-universal-node-js.md): 
* [Twilio Now Supports SMS Text Messages and Voice calls to 988](https://www.twilio.com/en-us/blog/company/communications/sms-voice-calls-988.md): All SMS text messages and voice calls within in the U.S. sent to 988 from Twilio’s platform will be routed to the National Suicide Prevention Lifeline (1-800-273-9835)
* [Create SMS Business Cards with Twilio and Node.js](https://www.twilio.com/en-us/blog/developers/community/create-sms-business-cards-twilio-node-js.md): I created a SMS Business Card App with Node.js. See sample code to make your own custom digital business cards with a Twilio account and phone number.
* [Build a Progressive Web Application with Django and Angular Part 1: Backend API with Django](https://www.twilio.com/en-us/blog/developers/community/build-progressive-web-application-django-angular-part-1-backend-api.md): Learn how to build a backend API with Python, Django, and the Django Rest Framework.
* [What 19 Million Texts Can Tell You About Crisis In The U.S : Crisis Text Line Fights an Epidemic with Data](https://www.twilio.com/en-us/blog/partners/spotlights/what-19-million-texts-can-tell-you-about-crisis-in-the-u-s-crisis-text-line-fights-an-epidemic-with-data-html.md): For two years, Nancy Lublin was CEO of two companies, working two full-time jobs. This past November, she downsized to one full-time job — workin
* [How to send an SMS magic link for one-click phone verification](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-magic-link-verification.md): Learn how to implement SMS magic links for seamless phone verification using Twilio Verify API. Enhance user experience with one-click verification.
* [Product Tutorials & Guides](https://www.twilio.com/en-us/blog/developers/tutorials/product.md): Hands-on guides for using Twilio products, from sending your first SMS to building advanced customer engagement workflows.
* [Creating a Emergency Outage IVR Response in Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-emergency-outage-ivr-response-twilio-studio.md): In this tutorial, create an emergency voice response for incoming calls with a flexible Twilio Studio flow and option to trigger the flow via SMS message.
* [How to Trigger a GitHub Actions Workflow Using Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/trigger-github-actions-workflow-sms.md): Learn how to use SMS to trigger a workflow in GitHub Actions.
* [How to build a URL Shortener with C# .NET and Redis](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-a-url-shortener-with-csharp-dotnet-and-redis.md): Learn how to build a link shortener using C#, .NET, and Redis. You'll be using ASP.NET Core to build the URL forwarder and the System.CommandLine libraries to manage the data.
* [Send SMS and MMS Messages with a Particle Electron](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-particle-electron.md): We show how to send SMS or MMS messages with a Particle Electron and the Twilio API.
* [Build an IT Help Desk using AI with SendGrid, Twilio and Qdrant](https://www.twilio.com/en-us/blog/developers/community/build-a-smart-it-help-desk-using-ai-with-sendgrid-twilio-and-qd.md): This helpdesk tutorial will allow you to use AI to triage users needs and create automated emails for feedback using Twilio Sendgrid and Qdrant.
* [Get The Latest NBA News Sent to Your Phone via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/get-the-latest-nba-news-sent-to-your-phone-via-sms.md): F5 your phone so you never miss out on Top Headlines around the league.
* [Send Emails with Embedded GIFs and Images with SendGrid and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-emails-embedded-gifs-images-sendgrid-python.md): Learn how to embed images and animated GIFs in your emails using SendGrid and Python.
* [Build a RESTful API using PHP and Yii2](https://www.twilio.com/en-us/blog/developers/community/build-restful-api-php-yii2.md): Learn how to build a RESTful API in PHP using PHP and the Yii2 framework
* [Robocall-Resistant Voicemail with Add-ons and Functions](https://www.twilio.com/en-us/blog/developers/community/robocall-resistant-voicemail-with-add-ons-and-functions.md): Learn how to make a robocall resistant voicemail box using Twilio Add-ons and Twilio Functions
* [C# 8 – Excelling at Indexes](https://www.twilio.com/en-us/blog/developers/community/c-sharp-8-excelling-at-indexes.md): If you're a C# 8 developer it's likely you're using indexes every day. But are you using them as effectively as possible? The index-from-end operator and the Range structure type are new features you should be using to avoid extra manipulation of index values and dreaded off-by-one errors. Get up to speed in minutes with this nifty tutorial.
* [How to Send an RCS Message with Twilio and C# .NET](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-rcs-csharp-dotnet.md): Learn how to implement RCS messaging with Twilio's sandbox and C# .NET
* [How to build a CLI app in Java using jbang and picocli](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/cli-app-java-jbang-picocli.md): 
* [How to Secure Image Uploads in PHP with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/secure-image-uploads-php-twilio-verify.md): In this tutorial, build a PHP-based image uploader that generates SMS one-time passcodes delivered to users and validates them via Twilio's Verify API.
* [How to build an email contact form with SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-contact-form-sendgrid-node-js.md): 
* [How to Integrate the ChatGPT API into your Python Application](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-chatgpt-api-python.md): Learn how to add ChatGPT to your Python application.
* [Add Transactional Email to your Wix Site using Twilio SendGrid and Velo IDE](https://www.twilio.com/en-us/blog/developers/community/add-transactional-email-notifications-wix-site-twilio-sendgrid-velo-ide.md): Create email notifications on your Wix site using Twilio SendGrid and Corvid site builder
* [Connect Twilio Flex Digital Channels to Google Dialogflow CX](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/flex-dialogflow-cx-digital.md): Connect the Digital Channels in your Twilio Flex instance to Google Dialogflow CX
* [Make a Spooky Phone Call using Twilio Voice and Amazon Polly](https://www.twilio.com/en-us/blog/developers/community/spooky-phone-call-using-twilio-voice-and-amazon-polly.md): Develop a C# .NET application to generate spooky audio with Amazon Polly, upload the audio to Amazon S3, and then play your spooky audio as a phone call using Twilio Voice.
* [Receive SMS Messages with A LinkIt ONE using Programmable Wireless, AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-receive-sms-linkit-one-programmable-wireless-aws-iot-lambda.md): We show how to use AWS IoT and Lambda along with Twilio's Programmable Wireless and SMS to receive text messages on a LinkIt ONE.
* [How to Send a WhatsApp Message in 30 Seconds with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-a-whatsapp-message-in-30-seconds-with-javascript.md): Learn how to send a WhatsApp message in thirty seconds using JavaScript.
* [Running a Twilio Video Chat Application Built with Angular 8 and ASP.NET Core 3.0 on Microsoft Azure](https://www.twilio.com/en-us/blog/developers/community/run-twilio-video-chat-app-angular-8-asp-net-core-3-on-microsoft-azure.md): Programming tutorial demonstrating how to deploy a Twilio Video Chat app built with ASP.NET Core 3 and Angular 8 to Microsoft Azure, including code samples, screenshots, and companion repository.
* [Guide to Rich Communication Services for Developers](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/what-developers-need-to-know-about-rcs-messaging.md): Explore Twilio's insights on RCS, how it revolutionizes customer communications, and why developers should start using it today.
* [Understanding Function Calling with Claude 3 and Twilio](https://www.twilio.com/en-us/blog/developers/community/understanding-function-calling-claude-twilio.md): Learn how to build and integrate AI agents into your application using the function calling feature with Twilio WhatsApp.
* [Details on Misconfigured Kubernetes NodePorts](https://www.twilio.com/en-us/blog/company/communications/details-on-misconfigured-kubernetes-nodeports.md): On June 18, 2021, Twilio SendGrid discovered publicly exposed ports on several internal hosts. Here’s how we responded and how our customers were impacted.
* [Build an Emergency Contact Notification System with Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-emergency-contact-notification-system-sms.md): Learn how to quickly notify multiple emergency contacts with one text message in this tutorial using Twilio Serverless Functions and SMS
* [Start a new Twilio Functions project the easy way](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/start-a-new-twilio-functions-project-the-easy-way.md): 
* [How to Build a Low-Code SMS RSVP System with Airtable, Twilio Functions, and Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/low-code-sms-rsvp-system.md): Learn to build a low-code SMS RSVP system with Airtable, and serverless Twilio Functions and Studio. Full sample code and walkthrough.
* [Create Your Own Phone Backup Service using PHP, Twilio SMS, DigitalOcean Spaces, and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/phone-backup-service-using-twilio-sms-digital-ocean-spaces-laravel-php.md): Learn how to backup your voicemails and contacts by creating a phone backup service using Twilio SMS
* [How to Prevent Race Conditions in Laravel with Atomic Locks](https://www.twilio.com/en-us/blog/developers/tutorials/prevent-race-conditions-laravel-atomic-locks.md): In this article, you will learn how to prevent race conditions in Laravel using Laravel’s atomic locking mechanisms.
* [Building a Voice-Based Pizza Ordering Service with Twilio, OpenAI, and Google Maps](https://www.twilio.com/en-us/blog/developers/community/building-voice-based-dominos-pizza-ordering-system-twilio-openai-google-maps.md): Learn how to build a phone service that enables callers to place a Dominos pizza order using Twilio, OpenAI and Google Maps.
* [Deploy a Flask App on AWS EC2 Instance - No Stress Involved!](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/deploy-flask-python-app-aws.md): Learn how to quickly deploy a functional Python Flask app to Amazon Web Services EC2 instances with tmux and no stress.
* [Encrypting and Storing Twilio Flex Recordings Off-site](https://www.twilio.com/en-us/blog/developers/tutorials/product/encrypt-store-twilio-flex-recordings-site.md): Twilio Flex now allows encrypted recordings to be stored off-site to enhance security for your contact center projects.
* [How to Add Keyframe Animations to iOS Apps in Swift 4](https://www.twilio.com/en-us/blog/developers/community/add-keyframe-animations-ios-apps-swift.md): Learn how to add Keyframe animations to your iOS applications using Swift in Xcode.
* [User Secrets in a .NET Core Web App](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/user-secrets-in-a-net-core-web-app-html.md): Ever had that sinking moment of realisation when you push your secrets to GitHub? I have and I doubt I’m the only one.
* [Build Persistent Customer Memory with Twilio Agent Connect and Conversation Intelligence](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-persistent-customer-memory-with-twilio-agent-connect-and-c.md): 
* [Unveiling the Stars of Twilio’s AI Startup Searchlight 2.0](https://www.twilio.com/en-us/blog/company/news/startup-searchlight-2-0-winners-2024.md): See the honorees of Twilio’s Startup Searchlight 2.0, innovators at the intersection of AI, emerging technologies, and (of course) Twilio
* [Engineering Improvements to Prevent Service Disruptions](https://www.twilio.com/en-us/blog/company/communications/engineering-improvements-for-service-disruption-prevention.md): 
* [Welcome the 2018 Doers](https://www.twilio.com/en-us/blog/company/spotlights/2018doers.md): 
* [How to send SMS Without a Phone Number using Alpha Sender and Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-sms-without-a-phone-number-using-alpha-sender-and-java.md): 
* [Implement a Voice Authentication with Twilio and Go](https://www.twilio.com/en-us/blog/developers/community/implement-robust-voice-authentication-go.md): In this Twilio tutorial, learn how to create a voice-based OTP system to enhance applications with a robust, accessible, and secure verification method.
* [Build a Ghostwriting App for Scary Halloween Stories with OpenAI's GPT-3 Engine and Task Queues in Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/ghost-writer-spooky-task-queues-python-openai-gpt3.md): Create a task queue to generate a scary story onto a text file on your computer using Python task queues and OpenAI's GPT-3 engine.
* [How to Create a RESTful API in PHP With SlimPHP 4 and MySQL](https://www.twilio.com/en-us/blog/developers/community/create-restful-api-slim4-php-mysql.md): In this tutorial, you’re going to learn how to create a RESTful API using PHP's Slim 4 framework and MySQL.
* [Keeping Track of GitHub Pull Requests with Python and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/keep-track-github-pull-requests-python-twilio-sms.md): Need to track your GitHub pull requests and want to receive SMS notifications when something happens? Learn to easily build your own notification system with Python and Twilio SMS.
* [Building Voicemail with Twilio and Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/building-voicemail-twilio-java.md): 
* [SMS Forwarding and Responding Using Twilio and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-forwarding-and-responding-using-twilio-and-javascript.md): Learn how you can set up a phone number to forward incoming SMS to your actual number and how to reply using JavaScript and Twilio Functions
* [Send messages when you’re back online with Service Workers and Background Sync](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-messages-when-youre-back-online-with-service-workers-and-background-sync-html.md): Service Workers and Background Sync
* [Manage a List of Safe Phone Numbers in PHP with Twilio Verify's Safe List API](https://www.twilio.com/en-us/blog/developers/tutorials/manage-list-of-safe-phone-numbers-php-with-twilio-verify-safe-list-api.md): In this tutorial, you're going to learn how to integrate a Safe List into your PHP applications.
* [How to Create a Documentation Site With Next.js and Markdown](https://www.twilio.com/en-us/blog/company/inside-twilio/create-documentation-site-nextjs-markdown.md): Learn about Twilio’s transition from Wagtail CMS to the Next.js platform to enhance their developer documentation.
* [Twilio Makes Fast Company's Best Workplaces for Innovators 2025 List](https://www.twilio.com/en-us/blog/company/news/fast-company-2025-best-workplaces-innovators.md): Twilio made Fast Company's 2025 Best Workplaces for Innovators list, which honors companies that nurture creative cultures and empower innovation.
* [Laravel Gates: A Rapid Introduction](https://www.twilio.com/en-us/blog/developers/community/rapid-introduction-laravel-gates.md): In this article, we'll talk about one of Laravel's key authorize features: Gates. Learn more with Twilio.
* [What is a customer engagement platform? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-customer-engagement-platform.md): Discover how a customer engagement platform can transform your business by personalizing interactions, automating communications, and boosting sales.
* [How to Implement Account Verification and Login by Phone in Laravel](https://www.twilio.com/en-us/blog/developers/community/implement-account-verification-login-by-phone-laravel-php.md): 
* [How to use Health Checks to improve AWS Load Balancer Resiliency](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/health-checks-improve-aws-load-balancer-resiliency.md): This post explains how to improve AWS Elastic Load Balancers (ELBs) to increase their fault tolerance. Using custom Route 53 health checks and multi-valued DNS records, we will be able to obtain fine-grained metrics on the availability of each of the ELB constituent nodes. With these, we can adjust the self-healing behavior of the ELB using any criteria we consider for our purposes.
* [Build an Urban Dictionary Emoji/Slang Sentiment Analyzer with Python and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-a-sentiment-analyzer-with-python-and-twilio-sms.md): Emojis and slang have, not only different nuances, but vastly different interpretations between groups of people. In this tutorial, you will build a sentiment analyzer with Python and Twilio SMS using Urban Dictionary as a reference for the most recent slang.
* [Build a Legislation Tracking Bot with Node.js, Express, and Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-legislation-tracking-bot-node-js-express-twilio-messaging.md): Build a legislation tracking bot with Node.js, Express, and Twilio Programmable Messaging.
* [Enhancing Security with Two-Factor Authentication in Laravel using Inertia](https://www.twilio.com/en-us/blog/developers/community/enhancing-security-with-2fa-laravel-inertia.md): In this tutorial, learn the process of implementing a Two-Factor Authentication system in a Laravel and Vue.js application, utilizing Inertia.js.
* [Automated Appointment Reminders with Twilio SendGrid and Java](https://www.twilio.com/en-us/blog/developers/community/automated-appointment-reminders-twilio-sendgrid-java.md): In this tutorial, you'll develop an appointment scheduling application in Java powered by SendGrid.
* [5 Questions with Twilio’s first-ever Chief Digital Officer Reeny Sondhi](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-twilios-new-chief-digital-officer-reeny-sondhi.md): Get to know Reeny Sondhi, Twilio's first-ever Chief Digital Officer, and learn what she's excited to build at Twilio.
* [Save Voicemails to Dropbox with Twilio Voice API, PHP, and Laravel](https://www.twilio.com/en-us/blog/developers/community/save-voicemails-to-dropbox-twilio-voice-api-laravel-php.md): 
* [Build a Hamilton Song Recommendation SMS Bot with Machine Learning](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/hamilton-song-recommendation-machine-learning.md): What Hamilton song should you listen to right now? Recommend a song from the hit Broadway show and DisneyPlus movie using Twilio Functions and SMS, Microsoft Azure Cognitive Services, and Naive Bayes.
* [How to Read Top Live News Headlines Using the News API and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/newsapi-sms-httpclient-top-news-headlines.md): Learn how to access the most recent live news headlines from the US using Twilio SMS and News API.
* [Building Integrations for a First-Party Data World: Connecting Twilio SendGrid with Twilio Segment](https://www.twilio.com/en-us/blog/developers/tutorials/connect-sendgrid-segment.md): Connect SendGrid as a Segment source, warehouse SendGrid data, send events, track engagement, call the SendGrid API with destination functions, and more.
* [Call Tracking with Java and Servlets](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-tracking-java-servlets.md): Build a call tracking app in Java and Servlets. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads.
* [Build Automations for Utilities from Call Insights with Voice Intelligence | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-automations-for-utilities-with-voice-intelligence.md): Transform customer experiences with Twilio's Voice Intelligence. Leverage AI to gain insights from calls, automate workflows, and enhance service efficiency.
* [Expose a local Django server to the Internet using ngrok](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/expose-local-django-server-to-internet-using-ngrok.md): Expose a Django app to the Internet for testing using ngrok
* [Send vCards with Ruby and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-vcard-with-ruby-and-twilio.md): Learn how to generate and send vCards using Ruby, vCardigan and Twilio Programmable SMS
* [Build a Serverless Call Routing Application with Time Zone Management in JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-serverless-call-routing-application-with-time-zone-management-in-javascript.md): In this tutorial, learn how to create a call routing application with time zone awareness on Twilio's Serverless platform.
* [Create a Multi-Tenant Laravel App With Docker](https://www.twilio.com/en-us/blog/developers/community/create-multi-tenant-laravel-app-docker.md): In this article, you’ll be building a multi-tenant system with Laravel and Docker Compose.
* [Open Work at Twilio](https://www.twilio.com/en-us/blog/company/news/open-work.md): Read how Twilio’s Open Work journey has continuously evolved to enable its business and employees to thrive and drive impact in a remote environment.
* [Blast off! with SpaceX launch alerts using Azure Logic Apps and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/blast-off-with-spacex-launch-notification-app-using-azure-logic-apps-and-twilio.md): 
* [Build a Collaborative Whiteboard with Python, Flask, and Twilio Sync](https://www.twilio.com/en-us/blog/developers/community/collaborative-whiteboard-python-flask-twilio-sync.md): Build a whiteboard on which multiple users draw together using Python, and Twilio Sync.
* [Connect the OpenAI Realtime SIP Connector with Twilio Elastic SIP Trunking](https://www.twilio.com/en-us/blog/developers/tutorials/product/openai-realtime-api-elastic-sip-trunking.md): Learn to connect the OpenAI Realtime SIP Connector with Twilio’s Elastic SIP Trunking to talk with an AI Agent.
* [Send SMS Updates for Background Tasks with Symfony Messenger and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/send-sms-updates-background-tasks-symfony-messenger-twilio.md): Learn how to use Symfony 4's Messenger component to run resource-intensive tasks into the background and send an SMS when completed
* [Understanding Windows Presentation Foundation (WPF) Data Binding with the DataContext Class In .NET Core](https://www.twilio.com/en-us/blog/developers/community/understanding-windows-presentation-foundation-data-binding-datacontext.md): Learn how to use data binding in .NET Core Windows Presentation Foundation (WPF) applications using the DataContext class. With this tutorial you'll build a running app that will automatically update a user interface based on changing data.
* [OmniChannel Experience](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-an-omnichannel-experience--context-aware-interactions-u.md): Discover how to build an OmniChannel experience with context-aware interactions via Salesforce integration. Boost engagement and conversions today!
* [Send Welcome Emails After New Signups with SendGrid and Auth0 Actions](https://www.twilio.com/en-us/blog/developers/community/send-welcome-email-new-user-signups-sendgrid-auth0-actions.md): Welcome emails are one of your first opportunities to make a good impression on new customers. In this post, you’ll learn how to send a welcome email after a new user signs up to your Auth0 application using the SendGrid API and Auth0 Actions.
* [Build a Voice AI Application With Twilio ConversationRelay and BentoML](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/voice-application-conversationrelay-bentoml.md): Build a scalable voice AI assistant that can handle real-time conversations, interruptions, and streaming responses using an open-source LLM.
* [How to Create a Landing Page with Laravel, Vue.js, and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/create-landing-page-laravel-vuejs.md): Learn how to create a landing page using a combination of Laravel 8, Vue.js, and SendGrid that can be rapidly created and deployed.
* [How to receive and respond to text messages in Ruby with Hanami and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-receive-and-respond-to-text-messages-in-ruby-with-hanami-and-twilio-html.md): If you’re building web applications with Ruby then you’re probably using Rails. Hanami is a young competitor focused on providing a full fe
* [How to Translate English to Mandalorian with Twilio Serverless and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mandalorian-translator-sms.md): Learn how to translate an inbound text message from English to Mandalorian using Twilio Serverless and SMS in JavaScript. Happy Star Wars Day and May the 4th be with you!
* [SMS Notifications On Pageviews with Segment and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-on-pageview-using-segment-serverless.md): Learn how to send SMS notifications whenever a webpage is viewed using Twilio Segment, the Twilio Serverless Toolkit, and JavaScript.
* [Building and Consuming a RESTful API in Laravel PHP](https://www.twilio.com/en-us/blog/developers/community/building-and-consuming-a-restful-api-in-laravel-php.md): Learn how to build and consumer your own REST API in Laravel PHP
* [Java Stack Trace: How to Read and Understand to Debug Code](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-read-and-understand-a-java-stacktrace.md): A Java stack trace is a very useful debugging tool. Learn more about what a stack trace is, how it works, and how to read it.
* [Implementing real-time data visualization in Node.js with Twilio Sync](https://www.twilio.com/en-us/blog/developers/community/implementing-real-time-data-visualization-in-node-js-with-sync.md): Programming tutorial demonstrating how to integrate Twilio Sync into a Node.js Express web application to enable real-time data synchronization and data visualizations. Includes complete JavaScript code and testing instructions.
* [Progressive Website App Notifications with Laravel, Vue.js, and Twilio Notify](https://www.twilio.com/en-us/blog/developers/community/progressive-website-app-notifications-laravel-vue-js-twilio-notify.md): Learn how to send push notifications to your progressive web app using Twilio Notify
* [Intro to Infrastructure as Code with Twilio (Part 2)](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-to-infrastructure-as-code-with-twilio-part-2.md): Learn how to deploy code to multiple enviroments and implement a basic CI/CD workflow for your IaC using Azure DevOps and GitHub Actions.
* [A Guide to Node.js Logging](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/guide-node-js-logging.md): Learn how you can take your Node.js logging in your library, application or CLI from "console.log" to the next level using libraries like "pino" or "debug".
* [Sending Automated Congratulations with Google Sheets, Twilio, and n8n](https://www.twilio.com/en-us/blog/developers/community/sending-automated-congratulations-with-google-sheets-twilio-and-n8n.md): Would you like to always send timely birthday and anniversary greetings to friends and colleagues? Would you like to have an easy way to keep your contact list and add celebratory messages for any event? This tutorial will show you how to do all that with n8n and Twilio Messaging. You won't have to write a line of code and your app will run automatically every day.
* [How to Send an SMS with a Click of a Button with Java](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/java-sms-button-click.md): Learn how to implement a small button GUI with Java that will send an SMS to a mobile phone device once clicked.
* [How to Broadcast SMS Text Messages from Python 3 Django Web Applications](https://www.twilio.com/en-us/blog/developers/tutorials/product/broadcast-sms-text-messages-python-3-django.md): Learn how to broadcast multiple SMS text messages from a Python 3 web application built with the Django web framework in this code-first tutorial.
* [Process Incoming Emails with Laravel and SendGrid Inbound Parse](https://www.twilio.com/en-us/blog/developers/community/process-incoming-emails-laravel-sendgrid-inbound-parse.md): Create an email-to-post blog app in Laravel using SendGrid
* [How to Build a Customer Relationship Management System with FastAPI and SendGrid](https://www.twilio.com/en-us/blog/developers/community/fastapi-sendgrid-customer-relationship-management-python-api.md): Learn how to set up a PostgreSQL database and build a Customer Relationship Management using Twilio SendGrid, FastAPI.
* [Tanla to Buy Twilio's ValueFirst Business](https://www.twilio.com/en-us/blog/company/news/tanla-to-buy-twilios-valuefirst-business.md): Twilio has entered into a definitive agreement for Tanla to purchase Twilio’s ValueFirst business. The transaction is expected to close in July 2023.
* [Secure Your Web Application With Laravel Socialite](https://www.twilio.com/en-us/blog/developers/community/secure-web-application-laravel-socialite.md): In this tutorial, learn how to integrate OAuth into your Laravel application using Laravel Socialite.
* [How to Run Ngrok Using Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/java-http-servlets-ngrok-beginner.md): Learn how to build and run a Servlet to host a Java application and expose it publicly to the web.
* [Detecting Robocalls in Java with Twilio Lookup and Nomorobo](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/detecting-robocalls-in-java-with-twilio-lookup-and-nomorobo.md): 
* [How to Run a Canary Analysis with Kayenta](https://www.twilio.com/en-us/blog/developers/community/automatic-canary-deployment-analysis-kayenta.md): Learn how to set up and run an automatic canary deployment analysis using Kayenta, Netflix's open source tool, to manage software versions.
* [How to Handle Incoming Calls in CakePHP With Twilio](https://www.twilio.com/en-us/blog/developers/community/handle-incoming-calls-cakephp-twilio.md): In this tutorial, you'll create a CakePHP application that receives and responds to incoming calls with Twilio Programmable Voice.
* [How to Send an RCS Message with Twilio and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-rcs-node.md): Learn how to implement RCS messaging with Twilio's sandbox and NodeJS
* [How to Forward Emails to SMS using Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-forward-emails-sms-node-js-html.md): Learn to forward emails to SMS text messages using Node.js in this tutorial.
* [Day in the Life: Being a Twilio API Software Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-being-a-twilio-api-software-engineer-html.md): Twilio API Software Engineer, Guillaume Binet shares what it's like to working at Twilio.
* [Send email files uploaded to Amazon S3 with SendGrid](https://www.twilio.com/en-us/blog/developers/community/emails-files-uploaded-to-s3-with-lambda-sendgrid-csharp.md): In this post, create a function with AWS Lambda monitoring files uploaded to Amazon S3, which can send you an email with the file's metadata. Learn more with Twilio.
* [View Your Twilio Account Usage Using Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/view-twilio-account-usage-using-laravel.md): In this tutorial, you’ll learn how to build a small analytics dashboard for your Laravel application, that displays your Twilio account usage.
* [Send SMS and MMS Messages with A LinkIt ONE using Programmable Wireless, AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-linkit-one-programmable-wireless-aws-iot-lambda.md): We show how to use AWS IoT and Lambda along with Twilio's Programmable Wireless and SMS to send SMS or MMS messages with a LinkIt ONE.
* [How To Get Started With Twilio Segment](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-get-started-with-twilio-segment.md): How To Get Started With Twilio Segment. Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Google Spreadsheets and JavaScript/Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/google-spreadsheets-and-javascriptnode-js-html.md): Sometimes a database might be more than what you need. Using a Google Spreadsheet can be quicker and easier if you’re building a prototype or a s
* [Allyship in Practice: Tea Time for Inclusion](https://www.twilio.com/en-us/blog/company/inside-twilio/allyship-in-practice.md): Twilio employees in the UK developed a safe forum for conversation regarding race and inclusion in the workplace. Learn about their monthly meetings.
* [Reading Excel Spreadsheets with Python, Flask, and Openpyxl](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/reading-excel-with-python-flask-and-openpyxl-html.md): Data stored in Excel spreadsheets can be hard to read with anything other than Excel and it’s especially tough to compare two specific dat
* [Unit Testing Twilio Programmable SMS in .NET Core with xUnit, Moq, and Visual Studio 2019](https://www.twilio.com/en-us/blog/developers/community/unit-testing-twilio-sms-in-net-core-projects.md): Computer programming tutorial demonstrating how to create and run unit tests for Twilio Programmable SMS in a .NET Core 3.1 application using xUnit.net, Moq, and Visual Studio 2019. Includes a functional console application for sending SMS messages from the command line with Twilio Programmable SMS. Includes examples of unit tests implementing a mocking framework and unit tests using xUnit.net method decorators.
* [Add the Twilio Room Monitor Applet to your Video Application](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-room-monitor-video-application.md): Learn how to add the Twilio Video Room Monitor applet to your Video application.
* [Build an Incident Alert Bot with Twilio WhatsApp, Winston and Node.js](https://www.twilio.com/en-us/blog/developers/community/incident-alert-bot-twilio-whatsapp-winston-node-js.md): Learn how to integrate Twilio's WhatsApp API and Winston to a Node.js API, making incident/error reporting and troubleshooting as easy as possible
* [Building a Delivery Reminder System with Twilio’s Answering Machine Detection (AMD) and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/amd-node-delivery-reminder.md): Learn not only the basic features of Answering Machine Detection (AMD), but also how to create a delivery reminder system with it.
* [How to Test Your iOS Application on a Real Device](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-test-your-ios-application-on-a-real-device-html.md): This post shows how to run the Xcode simulator on your iPhone or other iOS device and how to fix some common errors you’ll see along the way.
* [How to Fine-Tune an OpenAI ML Model with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/finetune-openai-ml-model-node.md): x
* [Responding to SMS in PHP using AWS Lambda and Bref](https://www.twilio.com/en-us/blog/developers/tutorials/product/responding-to-sms-in-php-using-aws-lambda-and-bref-php.md): 
* [Build a Real-Time SMS Status Tracking and Logging App](https://www.twilio.com/en-us/blog/developers/community/build-realtime-sms-status-tracking-logging-go-twilio.md): This tutorial will walk you through creating a simplistic SMS status tracking and logging system using Go and Twilio.
* [Creating a CI/CD Pipeline for Twilio Flex Plugins with Azure DevOps](https://www.twilio.com/en-us/blog/ci-cd-pipeline-twilio-flex-plugins-azure-devops.md): Learn how to leverage Azure DevOps to create a CI/CD pipeline for your team to have control over deployment of your Twilio Flex Plugins.
* [Automate Text Message Reminders with Airtable, Twilio Studio, and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/automate-text-reminders-airtable-studio-js.md): Learn how to automate text message reminders to be sent periodically using Airtable, Twilio Studio, and JavaScript
* [Using Twilio’s Real-Time Transcriptions Service in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-real-time-transcriptions-service-nodejs.md): Learn how to stream transcripts during voice calls via webhooks using Twilio’s Real-Time Transcriptions service in a Node.js application.
* [Detect Objects in a Serverless Twilio Video App with TensorFlow.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/object-detection-serverless-video-tensorflow-js.md): Detect objects in a Twilio Programmable Video application using machine learning with TensorFlow and the Twilio Serverless Toolkit in JavaScript.
* [Beep Boop: 6 Bots To Better Your Open Source Project](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/6-bots-better-open-source-project.md): Open source maintainers: get up and running quickly with 6 Probot automations that will make your life easier
* [API Hackday Underway at Twilio HQ Today](https://www.twilio.com/en-us/blog/company/inside-twilio/api-hackday-underway-at-twilio-hq-today-html.md): We’ve banded together with other API companies to host the first ever API Hackday today. We started out this morning with quick back-to-back pre
* [Getting Started with OpenAI's GPT-3 in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-openai-s-gpt-3-in-node-js.md): 
* [Build Your Own URL Shortener With PHP and PostgreSQL](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-your-own-url-shortener-php-and-postgresql.md): In this tutorial, you will learn how build your own URL shortener with PHP and PostgreSQL
* [Build a Weather Chatbot with Twilio SMS, Python, and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-weather-chatbot-sms-python-flask.md): Learn how to build an SMS bot that tells you the weather and offers recommendations about what to bring with you if you go outside.
* [Build a Pride Astrology SMS Bot with Twilio Studio and Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/pride-astrology-bot.md): Text hi to 917-540-0961 and get a pride themed horoscope based on your astrological sign.
* [From Fog Harvesting to Drone Disaster Communications: Meet the Vodafone Foundation Wireless Innovation Finalists](https://www.twilio.com/en-us/blog/company/news/disaster-communications-vodafone-finalists-nt-html.md): Meet the Vodafone Foundation Wireless Innovation Finalists
* [How to Analyze Text Documents Using Langchain and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-analyze-documents-using-flask--langchain--cohere-ai-and-s.md): In this tutorial, learn how to build a document analyzing application with Flask, LangChain, Cohere AI, and Twilio SendGrid.
* [Identifying Phone Number Carriers with Node.js and Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/identifying-phone-number-carriers-with-nodejs-twilio-lookup.md): 
* [Introducing Technical Content Strategist Esther Balta](https://www.twilio.com/en-us/blog/company/spotlights/introducing-technical-content-strategist-esther-balta.md): Learn about the history of Esther Balta, Twilio's newest Technical Content Strategist.
* [How to Build an AI Chatbot with Facebook Messenger, OpenAI, and Twilio Programmable Messaging using Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-an-ai-chatbot-with-facebook-messenger--openai--and-.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Build a Smart Inventory Chatbot on WhatsApp with LangChain, LangGraph, OpenAI, and Flask](https://www.twilio.com/en-us/blog/developers/community/how-to-build-a-smart-inventory-chatbot-on-whatsapp-with-langchai.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Real-time SMS Alerting for Your IoT Prototype Demonstration: A Hands-On Guide](https://www.twilio.com/en-us/blog/developers/tutorials/real-time-sms-alerting-for-your-iot-prototype-demo.md): A high-level guide to setting up SMS alerting for IoT events
* [Create Secret Santa Matches Using Python Flask and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/secret-santa-matches-python-flask-twilio-sms.md): Easily create Secret Santa matches with Python Flask and Twilio SMS
* [Using SendGrid as Your SMTP Relay in Laravel PHP](https://www.twilio.com/en-us/blog/developers/community/using-sendgrid-as-your-smtp-relay-in-laravel-php.md): 
* [Announcing First 3 Recipients of the Twilio Micro Fund](https://www.twilio.com/en-us/blog/company/news/announcing-first-3-recipients-of-the-twilio-micro-fund-html.md): This morning TechCrunch broke the story of the first 3 investments made by Twilio Fund, a micro-fund created by Dave McClure’s 500Startups invest
* [Twilio Acquired Stytch, an Identity Platform for AI Agents](https://www.twilio.com/en-us/blog/company/news/twilio-to-acquire-stytch.md): Twilio completed its acquisition of Stytch, an identity platform for AI agents that’s built for developers.
* [How to Store Twilio Credentials Securely in Replit](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/store-twilio-credentials-replit-secrets.md): Learn how to properly store your Twilio credentials on Replit using Replit Secrets, then build the communications app of your dreams.
* [Twilio Flex WhatsApp Integration Checklist](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-flex-whatsapp-integration-checklist.md): How to set your team up for an optimal Twilio Flex WhatsApp integration.
* [Build a GPT-3 Discord Chatbot with Node.js | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-gpt-3-discord-chatbot-node-js.md): In this article you’ll learn how to use Node.js to set up a Discord chat bot powered by OpenAI’s GPT-3 model.
* [Getting Started with Podman Quadlets](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-podman-quadlets.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Build a Twilio + Zoho CRM Voice Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-zoho-crm-voice-integration.md): In this tutorial, you'll learn how to log incoming voice calls in your Zoho CRM account along with an audio and text copy of the call.
* [Receive Daily News Emails in Node.js with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/receive-daily-news-emails-in-nodejs-with-twilio-sendgrid.md): In this article, you will learn how to automate and receive daily news emails in Node.js using Twilio SendGrid and the News API .
* [Call Tracking with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-tracking-csharp-aspnet-mvc.md): Build a call tracking app in C# and ASP.NET. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads.
* [Screen capture in Google Chrome](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/screen-capture-in-google-chrome-html.md): To build screen sharing capabilities into a WebRTC video chat application you must first be able to capture the content on screen. In this post we̵
* [How to Enable Fortnite's 2FA](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/fortnite-2fa.md): Learn how to secure your Fortnite and Epic Games accounts using Twilio Authy for two-factor authentication.
* [Building Block Tutorials & Guides](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks.md): Patterns and tutorials covering core technical concepts, from billing to best practices – spanning Twilio products and services to general development.
* [How to send text messages from your static site using Netlify, Twilio and serverless functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/a-how-to-send-text-messages-from-your-static-site-using-netlify-twilio-and-serverless-functions.md): Using serverless functions you can enrich static sites with functionality. This article describes how you can send SMS from a static site using Twilio and Netlify.
* [How to Write Effective Unit Tests in Java](https://www.twilio.com/en-us/blog/developers/community/java-junit-effective-unit-tests.md): Learn how to simplify and optimize your code testing process using a powerful architectural principle and JUnit 5.
* [How to Schedule and Track Marketing Campaigns](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-schedule-and-track-marketing-campaigns.md): Schedule and track SMS marketing campaigns
* [Writing a Node.js module in TypeScript](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/writing-a-node-module-in-typescript-html.md): Learn how to write a module using TypeScript that can be consumed with both JavaScript and TypeScript in Node.js or the browser.
* [Validate Ruby objects with Active Model Validations](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/validate-ruby-objects-with-active-model-validations-html.md): In the world of Rails and Active Record, validating data and storing it in a database is easy. If you’d ever built a simple site that stores data
* [Conference & Broadcast with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/community/conference-broadcast-php-laravel.md): Using Twilio, PHP, and Laravel, build a moderated Conference Call and implement Voice Broadcasting to broadcast a pre-recorded message to a contact list.
* [Twiliog – A Resource to Collaboratively Learn Twilio APIs through Blog Posts and Feedback](https://www.twilio.com/en-us/blog/developers/twiliog-learn-twilio-apis.md): See how to build a collaborative blog with Twilio API resources using Twilio products. Learn about the project and see each step, with code.
* [#OwlAboutMe: Emily Miller, Senior Impact Fund Manager](https://www.twilio.com/en-us/blog/company/spotlights/owlaboutme-emily-miller-senior-impact-fund-manager.md): Learn about Emily Miller, Senior Impact Fund Manager at Twilio, her proudest career moment to date, and which Twilio Magic value she digs the most in our #OwlAboutMe employee spotlight!
* [Add an Interpreter to a Telehealth App with VOYCE and Twilio Programmable Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/telemedicine-video-interpreter-voyce.md): Add an interpreter to a telehealth video chat using VOYCE's interpretation services with Twilio Programmable Video. Demo and sample code for Node.js.
* [How to Debug and Fix PHP Mail in Localhost](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/debug-fix-php-mail-localhost.md): A clear solution on how to fix the PHP mail function not sending any mail
* [How to Make a Smart Baby Monitor with Python, Raspberry Pi, Twilio SMS, and Peripheral Sensors](https://www.twilio.com/en-us/blog/developers/community/smart-baby-monitor-python-raspberry-pi-twilio-sms-peripheral-sensors.md): Learn to build your own smart baby monitor using Python, a Raspberry Pi, peripheral sensors and Twilio SMS.
* [How to Make Charts in Notion using Database Data and Node JS](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/make-notion-charts-with-database-data.md): Learn How to Create Charts from Scratch with Database Data in Notion using Node JS and the Notion API
* [Building a Greeting Card Generator with the Lovable Twilio Connector](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/greeting-card-generator-lovable-twilio-connector.md): Lovable released their Twilio Integration which lets you quickly add communications flows in your Lovable app. See how to use it to send customized greeting cards to your loved ones.
* [Building a Land Acknowledgement Text Line with Node.js, Twilio, and Puppeteer](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-a-land-acknowledgement-text-bot-in-node-js-with-twilio-and-puppeteer.md): 
* [Secret Gifts with Twilio Verify for Gift of Code](https://www.twilio.com/en-us/blog/developers/community/secret-gifts-with-verify.md): Building an app to for secret gifts with Twilio Verify
* [How to Build Chat into Ruby on Rails Applications](https://www.twilio.com/en-us/blog/developers/community/build-chat-ruby-on-rails-applications.md): Easily build chat into your Ruby on Rails web applications using Twilio Programmable Chat in this quick tutorial.
* [Modern Bot Defense for Media Wiki Installs](https://www.twilio.com/en-us/blog/developers/best-practices/modern-bot-defense-media-wiki-installs.md): 
* [Developer Fundamentals: Variables](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/developer-fundamentals-variables.md): 
* [Build an AI Personal Trainer with LangChain Agents and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/ai-personal-marathon-trainer-agents-sendgrid.md): Learn how to use AI to run a faster marathon! This tutorial will go over how to build a personal AI marathon trainer with SendGrid, Strava API, Streamlit, and LangChain agents and few-shot prompt templates.
* [Event Driven Messaging: Run Twilio Functions Based on DB Events](https://www.twilio.com/en-us/blog/developers/community/running-twilio-serverless-functions-database-events.md): In this tutorial, learn how to integrate event-driven messaging using Twilio serverless function and listening to database events
* [Asynchronous JavaScript: Introducing ReactiveX and RxJS Observables](https://www.twilio.com/en-us/blog/developers/community/asynchronous-javascript-reactivex-rxjs-observables-nodejs.md): Computer software programming tutorial introducing ReactiveX and RxJS Observables using Node.js with sample code for observable constructors, using observables and operators, and error handling.
* [Beginner’s guide to Svelte - From basics to state management and animation](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/all-you-need-to-know-svelte.md): You'll learn Svelte’s basic development methods, as well as advanced topics such as state management and animation.
* [Send Rich Content with WhatsApp and the Twilio Content API and Content Template Builder](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-rich-content-api-template-builder.md): Send rich content with WhatsApp and the Twilio Content API and Content Template Builder, with fallback to SMS and MMS.
* [No number? No Problem! Or Messaging in Flex with Telerivet](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/flex-messaging-telerivet.md): Learn to use Telerivet as a gateway app with a local SIM and integrate it as a custom channel into Twilio Flex
* [Propagate OpenTelemetry Context via Azure Service Bus for Asynchronous .NET Services](https://www.twilio.com/en-us/blog/developers/community/propagate-opentelemetry-context-via-azure-service-bus-for-async-dotnet-services.md): Learn how to use Context Propagation in OpenTelemetry to propagate context between two .NET services connected by Azure Service Bus.
* [How Twilio Keeps Internal Docs Secure with Okta and Netlify](https://www.twilio.com/en-us/blog/developers/keep-internal-docs-secure-okta-netlify.md): How to use Okta as your identity provider for internal docs sites with Netlify's Role-based access control with JWT
* [AI in 2035: Securing the Future of Customer Engagement](https://www.twilio.com/en-us/blog/developers/ai-2035-securing-customer-engagement.md): Secure the future of AI-enhanced customer engagement with Twilio and Lakera's insights on trust and AI risk. Protect data with proactive strategies.
* [Becoming an Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/becoming-engineer.md): 
* [Build Voice Mail with SMS and Email Notifications Using Twilio Studio, Functions, and SendGrid](https://www.twilio.com/en-us/blog/build-serverless-voice-mail-sms-email-forwarding.md): We show you how to build serverless voicemail using Twilio's Functions and Studio. New voicemails can have notifications and recording links send via email and SMS.
* [Building Voicemail with Twilio and Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/product/building-voicemail-with-twilio-and-rubyonrails.md): In this blog post you will learn how to manage your Twilio voicemail with Ruby On Rails and have it send you an SMS in case of new message using the Twilio gem.
* [Playing Pokemon via SMS with Node.js and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/playing-pokemon-via-sms-with-node-js-and-twilio.md): 
* [Fun Call Flows Using STIR/SHAKEN Caller ID Attestation Levels](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/shaken-stir-call-flows.md): Learn about STIR/SHAKEN, how CallerID Attestation works, and how to use Programmable Voice features to leverage the power of cryptographic call signing.
* [Build a Doctor Appointment Bot with Azure Bot Service, Language Understanding, and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/doctor-appointment-bot-with-azure-bot-service-language-understanding-and-twilio-sms.md): Learn how to build an SMS booking system using Twilio, Azure Bot Framework, and Language Understanding.
* [Build a Phone Number Verification System with Java Spring Boot and Twilio Verify](https://www.twilio.com/en-us/blog/phone-number-verification-java-spring-boot-verify-totp.md): Implement your own phone number verification system with Java Spring Boot and Twilio Verify's Time-based One-Time Password (TOTP) feature.
* [A Simple Solution for Viewing Super SIM Connection Events During Device Testing](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/viewing-super-sim-connection-events-during-device-testing.md): Tutorial for how to setup RequestBin to view Super SIM connection events
* [How to Build a Logs Pipeline in .NET with OpenTelemetry](https://www.twilio.com/en-us/blog/developers/community/build-a-logs-pipeline-in-dotnet-with-opentelemetry.md): Learn how to build a logs pipeline using the OpenTelemetry .NET console logging exporter, and develop a custom log processor to add state information and manipulate the log records before export.
* [How to Integrate Voice Intelligence with Your CRM](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-hubspot-integrations-with-voice-intelligence.md): Enhance your customer experiences with Twilio's Voice Intelligence. Leverage AI to gain call insights and generate leads directly in CRMs like HubSpot or Salesforce.
* [Using the Twilio Node.js Helper Library with AWS Lambda Layers](https://www.twilio.com/en-us/blog/aws-lambda-layers-node-js-twilio-sms.md): Programming tutorial showing how to create an AWS Lambda functions project incorporating Twilio Programmable SMS to send SMS text messages in response to events. Demonstrates how to package a Node.js project as an AWS Lambda Layer.
* [Build Your Own API Analytics in Vue.js with PHP, Laravel, and Twilio Sync](https://www.twilio.com/en-us/blog/developers/community/build-api-analytics-vue-js-php-laravel-twilio-sync.md): Create your own Vue.js analytics tool using PHP, Laravel, and Twilio Sync for real-time reporting
* [Two-Factor Authentication with Authy, Crystal, and Amber](https://www.twilio.com/en-us/blog/developers/community/2fa-authy-crystal-amber.md): Add two-factor authentication to your Crystal and Amber web applications with Twilio Authy.
* [How to Learn C Programming](https://www.twilio.com/en-us/blog/developers/how-to-learn-c-programming.md): C is a widely used programming language and a great starting point for newcomers. Learn more about C programming and how to get started as a beginner.
* [Automatically Trigger Twilio SMS in MongoDB through MongoDB Functions](https://www.twilio.com/en-us/blog/developers/community/automatically-trigger-twilio-sms-mongodb-mongodb-functions.md): Trigger an SMS notification after updating your MongoDB database
* [Build a carrier block list with Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/carrier-block-list-lookup-fraud-prevention.md): Use Twilio's Lookup API to detect carriers by phone number and filter out bad actors before sending an SMS verification.
* [Building a Single Page Application with Symfony PHP and React](https://www.twilio.com/en-us/blog/developers/community/building-a-single-page-application-with-symfony-php-and-react.md): Learn how to build a Single Page Application in PHP with Symfony and React
* [Add Text Chat To Your Video Calls With The Twilio Conversations API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/text-chat-video-calls-twilio-conversations-api.md): Learn how to add chat to your Twilio Programmable Video applications.with the Conversations API.
* [Converting and Formatting Dates and Time Zones with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/converting-formatting-dates-timezones-javascript.md): Learn to use the Internationalization API to convert and formate dates across time zones in JavaScript.
* [Loves Me, Loves Me Not: Classify Texts with TensorFlow and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/classify-texts-with-tensorflow-and-twilio-to-answer-loves-me-loves-me-not.md): Use TensorFlow and Machine Learning to classify Twilio texts into two categories: "loves me" and "loves me not"
* [Phone Verification with Twilio For Python Developers](https://www.twilio.com/en-us/blog/phone-verification-with-twilio-for-python-developers.md): 
* [Book Appointments With Laravel, Twilio and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/book-appointments-with-laravel-twilio-sendgrid.md): In this tutorial, you will learn how to build a robust and efficient appointment management and booking system using Laravel, Twilio, and SendGrid.
* [How to Build an Appointment Reminder App Without Code](https://www.twilio.com/en-us/blog/developers/community/studio-flow-no-code-sms-appointment-reminder-application.md): In this tutorial, discover the power of Twilio Studio to build applications that remind recipients about their appointments without writing a single line of code.
* [User Secrets in a .NET Core Console App](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/user-secrets-in-a-net-core-console-app-html.md): Ever had that sinking moment of realisation when you push your secrets to GitHub? I have and I doubt I’m the only one.
* [Candybot: A Socially Distant Talking Halloween Candy Dispenser](https://www.twilio.com/en-us/blog/developers/candybot-social-distance-candy-dispenser.md): One solution for passing out candy during social distancing? A voice-interactive, remote-operated, candy-dispensing robot called “Candybot.”
* [Build a Translation Bot with WhatsApp and AWS Translate](https://www.twilio.com/en-us/blog/build-translation-bot-twilio-whatsapp-aws-translate.md): In this tutorial, learn how to build a bot in Whatsapp that can translate messages in a foreign language to English in real-time using AWS translate. Learn more with Twilio.
* [Twilio Professional Services for User Authentication & Identity Projects](https://www.twilio.com/en-us/blog/company/twilio-professional-services-for-account-security-projects.md): Learn all about how Twilio Professional Services can help you build your next Account Security solution.
* [Upload Prerecorded Conversations for Voice Intelligence](https://www.twilio.com/en-us/blog/developers/tutorials/product/upload-prerecorded-conversations-for-voice-intelligence.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Style your Website with Tailwind CSS](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/style-website-tailwind-css.md): Learn how to use the Tailwind CSS framework to give your website a unique look and feel.
* [Google Dev Relations Team Builds SaaSy Voice for Google Apps Marketplace](https://www.twilio.com/en-us/blog/developers/google-dev-relations-team-builds-saasy-voice-for-google-apps-marketplace-html.md): We were excited to read earlier today that the Google Dev Relations team for the Google Apps Marketplace decided to use Twilio for their latest test ap
* [Introducing Twilio For Node.js v4](https://www.twilio.com/en-us/blog/introducing-twilio-for-nodejs-v4.md): Twilio Node 4 has been released! It includes several improvements and features including improved security, better performance, and new functionality to make it easier to use.
* [Build Generative AI Email Experiences using SendGrid Inbound Parse](https://www.twilio.com/en-us/blog/developers/tutorials/product/process-inbound-emails-generative-ai-sendgrid.md): Build an agent email system using Twilio SendGrid’s Inbound Parse with AWS Bedrock and Serverless Lambda.
* [Launch High-Impact RCS Campaigns with Heymarket & Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-high-impact-rcs-marketing-campaigns-heymarket.md): Drive conversions with RCS campaigns in Heymarket, powered by Twilio. Engage customers with rich media and interactive actions, and fall back to SMS or MMS.
* [How to Handle No-Answer/Pickup Scenarios with Voicemail and Callback using Twilio Voice](https://www.twilio.com/en-us/blog/developers/tutorials/no-answer-pickup-scenarios-with-voicemail-and-callack-using-twilio-voice.md): How to Handle No-Answer/Pickup Scenarios with Voicemail and Callback using Twilio Voice - tutorial
* [5 Awesome Vim Tricks to Spice up your .vimrc](https://www.twilio.com/en-us/blog/developers/5-quality-of-life-vim-tricks-for-your-vimrc.md): 
* [Build a Twilio SMS + Microsoft Teams Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-sms-microsoft-teams-integration.md): Build a Twilio SMS + Microsoft Teams Integration with this tutorial.
* [Save your Twilio Studio Chatbot Data to Airtable using Node.js and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/halloween-chatbot-airtable-functions.md): Complete your Halloween chatbot by integrating your Twilio Functions with Airtable
* [How to Develop webhooks locally using Cloudflared Tunnel](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/develop-webhooks-locally-using-cloudflared-tunnel.md): Webhooks are a common way to integrate with external service, including Twilio! Learn how to develop webhooks locally using Cloudflare Tunnels!
* [Principle of Least Privilege: What, Why, and Best Practices](https://www.twilio.com/en-us/blog/developers/community/principle-of-least-privilege-details-best-practices.md): Overview of the Principle of Least Privilege as the best practice for corporate security. How it fares under common scenarios & details to keep in mind.
* [Twilio Behind the builder: Tanise Love](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-tanise-love-twilio.md): Tanise Love, Sr. Employee Impact Manager, reflects on the values that guide her and how she brings Twilio’s giving culture to life.
* [Build a Secret Santa App with Airtable, Twilio Programmable Voice, Twilio Functions, and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/build-secret-santa-app-airtable-voice-javascript.md): Learn how to build a voice-based Secret Santa app using Airtable, Twilio Programmable Voice, Twilio Functions, and JavaScript
* [Build A Group Chat With Admin Moderation In Laravel Using Twilio Programmable Chat](https://www.twilio.com/en-us/blog/developers/community/build-group-chat-admin-moderation-laravel-twilio-programmable-chat.md): Learn how to ban users, assign permissions, and administrate a chat room with Twilio Programmable Chat
* [Twilio to Acquire Leading Email API Platform, SendGrid](https://www.twilio.com/en-us/blog/company/news/twilio-to-acquire-sendgrid.md): We’re excited about the opportunity to continue the journey of serving you, the developers in our community, as one unified platform.
* [How to Verify an Email Address Using Python, Flask, and Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-email-address-python-flask-twilio-verify.md): Learn how to verify email addresses via numeric codes using Python, Flask and the Twilio Verify service.
* [Build High-Performance REST APIs with Rust and Axum](https://www.twilio.com/en-us/blog/developers/community/build-high-performance-rest-apis-rust-axum.md): In this tutorial, we'll explore how to create a fully-functional REST API framework with Rust and Axum. Follow the instructions and find useful examples here.
* [How to Connect MySQL with JDBC to Java Spring Boot](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/beginner-mysql-database-java-spring-boot.md): Learn how to connect a MySQL database to your Java Spring Boot application. This guide includes setup and testing with Postman. Start now with Twilio.
* [New Major Serverless Toolkit Version](https://www.twilio.com/en-us/blog/developers/new-major-serverless-toolkit-version.md): The Serverless Toolkit is a collection of tools to improve development of Twilio Functions and Assets. Learn what features we added in the latest major version of the Serverless Toolkit and what things changed.
* [Let Users Share Their Online Status in Your App with Express, React, and Twilio Sync](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/share-online-status-express-react-twilio-sync.md): Learn how to implement a "who's online" feature in your app by combined React, Express, and Twilio Sync.
* [Warm Transfer with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/product/warm-transfer-csharp-aspnet-mvc.md): We demonstrate adding warm transfer between multiple support agents in a C# and ASP.NET MVC webapp with the Twilio Programmable Voice SDK.
* [Geo-Location for an Australian Toll-Free Number](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/geo-location-australian-toll-free-number.md): Learn to build location-based Australian Toll-Free call handling directly with Twilio, and enable and use Geo-location.
* [Build Scalable Interactive Voice Response with Twilio, AWS and Python](https://www.twilio.com/en-us/blog/developers/community/interactive-voice-response-twilio-aws-python.md): Sample code and walkthrough showing how Calaster demoed an emergency call prioritization and triage IVR flow using Twilio and AWS services, using Python.
* [Build a Rust CLI Using Seahorse](https://www.twilio.com/en-us/blog/developers/community/build-rust-cli-using-seahorse.md): In this tutorial, you will learn how to build a CLI that encrypts and decrypts text based on a specified cipher, using Rust and Seahorse.
* [Build an SMS Dashboard with Python, Flask and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-dashboard-python-flask-twilio.md): Build a dashboard with all your SMS messages using the Flask web framework for Python and the Twilio Programmable SMS API.
* [Start a Ghost Writing Career for Halloween with OpenAI's GPT-3 Engine and Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/java-openai-gpt3-engine-ghost-writer.md): Learn how to build a ghost writing application in Java using the Java IDE and OpenAI GPT-3 engine.
* [How to Keep Friends Accountable Using Twilio Programmable SMS, Python, and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/work-accountability-groups-sms-python-flask.md): By using Python, Flask, and Twilio Programmable SMS, colleagues can keep each other accountable when working by checking in on one another.
* [How to Send an Automated Greeting Card with Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/automated-greeting-card-twilio-sms.md): In this tutorial, learn how to send an automated greeting card with Twilio SMS and C#.
* [Incident Report: TaskRouter JS SDK Security Incident - July 19, 2020](https://www.twilio.com/en-us/blog/company/communications/incident-report-taskrouter-js-sdk-july-2020.md): On July 19th, Twilio had a security incident affecting customers using v1.20 of the TaskRouter JS SDK. This incident did not impact Flex customers.
* [List Twilio Flex Users with Functions and Google Sheets](https://www.twilio.com/en-us/blog/developers/tutorials/list-flex-users-google-sheet.md): Learn how to effortlessly populate Twilio Flex user data into a Google Sheet using Twilio Serverless Functions and Google App Scripts
* [How to Reference CSS Stylesheets in Email HTML Through PHP](https://www.twilio.com/en-us/blog/developers/community/reference-css-stylesheets-email-html-through-php.md): In this tutorial you will learn how to overcome the inability to reference CSS stylesheets in HTML-based email using PHP
* [Build Real-Time Voice Translation with Python, FastAPI, and Twilio ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/real-time-voice-translation-python-fastapi-conversationrelay.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Implement a Support Helpline with Queuing using Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/support-helpline-queuing-python-twilio.md): Build a support helpline where callers queue while they wait for a live agent.
* [Twilio Events Update](https://www.twilio.com/en-us/blog/company/news/twilio-events-update.md): 
* [Building an Order Tracking System in Laravel Powered by Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/building-order-tracking-system-laravel-powered-twilio-sms.md): Learn how to build an SMS powered order tracking system in Laravel similar to UPS, DHL, and FedEx
* [Bringing Cohesion to the Twilio Product Suite: Part II, Navigation](https://www.twilio.com/en-us/blog/developers/bringing-cohesion-to-the-twilio-product-suite-part-ii.md): Learn about how we leveraged our design system to unifying navigation experiences across Twilio's product suite.
* [Create a React Native Module, Discussion with Grégoire Hertault](https://www.twilio.com/en-us/blog/developers/create-a-react-native-module-gregoire-hertault.md): Discussion with a French Developper who created a React Native module on top of Twilio Voice. Grégoire Hertault looks back on why he created this module and on what was difficult or pleasant in doing so.
* [Build a Progressive Web Application with Django and Angular Part 2: Frontend Interface with Angular](https://www.twilio.com/en-us/blog/build-progressive-web-application-django-angular-part-2-frontend-interface.md): Learn how to build a frontend UI with Typescript and Angular, and then convert it to a Progressive Web Application.
* [Create Dynamic Data Visualization in Laravel with D3.js](https://www.twilio.com/en-us/blog/developers/community/create-dynamic-data-visualisations-laravel-d3js.md): In this tutorial, you'll learn how to create dynamic data visualizations in Laravel with D3.js.
* [Using Twilio Functions with ClojureScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-twilio-functions-with-clojurescript.md): 
* [HTML attributes to improve your users' two factor authentication experience](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/html-attributes-two-factor-authentication-autocomplete.md): Learn how to use the HTML autocomplete, inputmode and pattern attributes to improve the user experience of logging in.
* [Building Real-Time Applications with Blazor Server and Firestore](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/building-real-time-applications-with-blazor-server-and-firestore.md): You can build real-time web applications without writing reams of JavaScript or strapping on a bulky JavaScript framework! This tutorial will show you how to build a real-time chat application using ASP.NET Core Blazor Server and Google Cloud Platform Firestore. You can use the code and techniques from this post to build your own real-time web apps.
* [Build an Appointment Scheduling Agent with Twilio and Bluejay](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/patient-appointment-scheduling-agent-twilio-bluejay.md): In this tutorial, learn how to build a Twilio-powered patient scheduling voice agent, then simulate, test, and monitor it in production using Bluejay.
* [Build a Twilio + Zoho CRM SMS Integration](https://www.twilio.com/en-us/blog/developers/tutorials/build-twilio-zoho-crm-sms-integration.md): In this tutorial, you'll learn how to build a PHP application that can notify Zoho CRM meeting participants by SMS when they're involved in a new meeting, or when details of an existing meeting change.
* [Basic Email Security Guide](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/basic-email-security-guide.md): Learn about common email security risks, as well as our security recommendations so you can get the most out of email as a channel.
* [Build a Workout Accountability SMS Buddy with the Strava API, Twilio Functions, and the Twilio CLI](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/quarantine-workout-accountability-sms-buddy.md): Get a deep dive into using the Strava API and hold yourself accountable for exercising with a Twilio app using Twilio SMS, Functions, and the Serverless Toolkit.
* [Twilio's WhatsApp API streamlines communication for charities](https://www.twilio.com/en-us/blog/developers/community/how-twilio-whatsapp-business-api-helps-charities.md): Discover how Twilio's WhatsApp API streamlines communication for charities and businesses.
* [Use SendGrid Webhooks in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/sendgrid-event-webhooks-in-php.md): In this tutorial, learn how to do so by logging when users unsubscribe, click on a link, and mark an email as spam
* [How to test web applications with Playwright and C# .NET](https://www.twilio.com/en-us/blog/developers/community/test-web-apps-with-playwright-and-csharp-dotnet.md): Learn how to test web applications by develop end-to-end tests using Playwright and C# .NET.
* [Build a Stock Quote WhatsApp Bot with Java and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/stock-quote-whatsapp-java-and-twilio.md): Make a bot that returns stock info when you send it a ticker symbol. Uses Java, Twilio Programmable Messaging for WhatsApp, and the Finnhub.io API.
* [Important Change to the Twilio Phone Number Provisioning API](https://www.twilio.com/en-us/blog/company/communications/change-phone-number-provisioning-api.md): Twilio's Phone Number Provisioning API requires address data to comply with phone number regulations. Here's a summary and links with more information.
* [Using SDKMAN! to work with multiple versions of Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/sdkman-work-with-multiple-versions-java.md): 
* [Talk to Famous Personalities using ChatGPT, Twilio WhatsApp, and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/famous-personalities-chatgpt-twilio-whatsapp-nodejs.md): Learn how to create a Twilio WhatsApp service on Node.js that can tap into the vast knowledge and personalities of famous individuals using ChatGPT
* [Build an Automated Vaccine Appointment System with Twilio Studio and Serverless](https://www.twilio.com/en-us/blog/automated-vaccine-appointment-system-twilio-studio.md): Build a serverless vaccine appointment scheduler and reminder using step-by-step code with Twilio Functions and Twilio Studio. Create a solution for a COVID-19 vaccination appointment management system.
* [How to Send Bulk Emails With Spring Boot and Twilio](https://www.twilio.com/en-us/blog/developers/community/send-bulk-emails-sendgrid-spring-boot.md): Learn how to send bulk emails using Java Spring Boot and Twilio SendGrid API.
* [Laravel Sanctum vs Laravel Passport](https://www.twilio.com/en-us/blog/developers/community/laravel-sanctum-vs-passport.md): In this tutorial, you'll lear the key features and technical differences of Laravel Sanctum and Passport, and get a hands-on understanding of each one.
* [Three ways to use Jackson for JSON in Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/java-json-with-jackson.md): 
* [Get Started Testing an API Built With Golang](https://www.twilio.com/en-us/blog/developers/community/get-started-testing-api-built-with-golang.md): In this article, you'll start learning how to test in Golang by learning how to unit testing a REST API.
* [What I Built: Mel Feuerman’s Cinema-Inspired App to Learn Languages](https://www.twilio.com/en-us/blog/developers/what-i-built-mel-feuerman.md): Developer Mel Feuerman draws on his love of sci-fi concepts to teach basic greetings
* [Automated Testing of Twilio C# Apps with Moq](https://www.twilio.com/en-us/blog/developers/community/automated-testing-twilio-csharp-apps-with-moq.md): Learn how to automate testing of your Twilio API calls using C# and the Moq .NET mocking framework. Also learn good C# code decoupling techniques.
* [Build an SMS Microservice using Python, Twilio and Redis Pub/Sub](https://www.twilio.com/en-us/blog/developers/community/sms-microservice-python-twilio-redis-pub-sub.md): Learn how to build a small microservice that communicates through a Redis pub/sub queue to send SMS.
* [Alert system with Twillio SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/community/alert-system-twilio-sendgrid-nodejs.md): In this tutorial, learn how to create an alert service to send email notifications using Twilio SendGrid and Node.js.
* [Making Alt Text Fast: How Twilio Scaled Docs Accessibility with Automation](https://www.twilio.com/en-us/blog/developers/docs-accessibility-automation-llm-prompts.md): See how Twilio used prompt-driven automation to generate alt text and filenames on the Twilio Docs, saving time while boosting accessibility.
* [Web Scraping and Parsing HTML with Node.js and Cheerio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-scraping-and-parsing-html-with-node-js-and-cheerio.md): 
* [ASTs - What are they and how to use them](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/abstract-syntax-trees.md): Abstract Syntax Trees (ASTs) power a wide variety of tools developers use on a regular basis. In this post we'll cover what they actually are and how they can be useful in your development toolbox.
* [Better passwords in Ruby applications with the Pwned Passwords API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/better-passwords-in-ruby-applications-pwned-passwords-api-html.md): The Pwned Passwords API can tell you if a password has been seen in a data breach before. Use it in your Ruby application to encourage better passwords.
* [How to use the Twilio API from Android's Tasker App](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/use-twilio-api-android-tasker.md): 
* [A Proof of Concept to Analyze and Process Inbound MMS from Twilio using OpenAI and AWS](https://www.twilio.com/en-us/blog/analyze-process-mms-openai-aws.md): Using AI to analyze images in real time has significant potential. Explore how to build a system using Twilio, OpenAI, and AWS.
* [Secure Your Laravel Apps with Two-Factor Authentication and Laravel Fortify](https://www.twilio.com/en-us/blog/developers/tutorials/secure-your-laravel-apps-with-two-factor-authentication-and-laravel-fortify.md): In this tutorial, you will learn how to secure your Laravel apps by implementing SMS-based 2FA using Twilio and Laravel Fortify.
* [Detect Cellphones and Verify Phone Numbers in Laravel PHP using Authy](https://www.twilio.com/en-us/blog/developers/community/detect-cellphones-and-verify-phone-numbers-laravel-php-using-authy.md): Tutorial to create a phone number validator and detect if a phone number is a cellphone or landline before sending an SMS
* [Build a File Manager App with .NET, Azure Blob Containers and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/file-manager-app-dot-net-azure-blob-twilio-sendgrid.md): A tutorial for how to build a file manager app using .NET, Azure Blog, and Twilio SendGrid
* [Migrate from Programmable Messaging to Verify](https://www.twilio.com/en-us/blog/migrate-programmable-messaging-to-verify.md): The Verify API is a purpose-built solution for sending OTPs with features like regulation and compliance management, managed sending phone number pool, and multi-channel support.
* [How to send SMS using NodeJS and Azure Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-nodejs-azure-functions.md): Learn how to send SMS using NodeJS, Twilio and Azure Functions.
* [How to Connect a Twilio WhatsApp Python Project to SQLite3](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/intro-sqlite3-python-flask-twilio-whatsapp.md): Learn how to connect your Python Flask project to a SQLite3 database to store text message data from Twilio WhatsApp API.
* [Enrich and validate phone number data in Google Forms and Sheets with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/enrich-validate-phone-number-data-google-forms-sheets.md): Looking to validate phone numbers? Learn how to use Google Forms, Google Sheets, and Twilio to enhance and validate phone number data.
* [Intro to Infrastructure as Code with Twilio (Part 1)](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-to-infrastructure-as-code-with-twilio-part-1.md): Learn the basics of Infrastructure-as-Code (IaC) in this series by creating, deploying and managing Twilio infrastructure using the Twilio CLI and Pulumi.
* [How a Twilio-Built Scream App Went Viral on TikTok](https://www.twilio.com/en-us/blog/developers/twilio-scream-app-viral-tiktok.md): In a time of social isolation and frustration, a Twilio-built screaming app went viral overnight on TikTok.
* [How to Send an SMS with Twilio CLI in Less Than a Minute](https://www.twilio.com/en-us/blog/how-to-send-an-sms-with-twilio-cli-in-less-than-a-minute.md): Learn how to use the Twilio CLI to send an SMS to your friends and family.
* [Why Your Company Should Care About Retrieval-Augmented Generation](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/why-you-should-care-RAG.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Build an S3 File Manager with Go](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-an-s3-file-manager-with-go.md): In this tutorial, learn how to build a small S3 file manager in Go that can list files in, upload files to, and download files from the bucket.
* [IVR: Screening & Recording with Node.js and Express](https://www.twilio.com/en-us/blog/ivr-screening-recording-nodejs-express.md): Create a seamless customer service experience by building an IVR to screen and accept a call or record a voicemail for a live agent at your company with Node.js, Express, and Twilio.
* [Extending Python and Flask Web Applications with APIs](https://www.twilio.com/en-us/blog/developers/community/extending-your-flask-app-with-an-api.md): Build a web API for your Flask-powered web application by following these instructions with Python 3.
* [How Do You Know if Your Voice AI Agents are Working?](https://www.twilio.com/en-us/blog/developers/evaluating-voice-ai-agents.md): How do you know if your Voice AI Agents work? Are they any good – how about production-ready? Do they solve your business problems?
* [How Patrick McKenzie (patio11) Builds Twilio Apps](https://www.twilio.com/en-us/blog/developers/how-patrick-mckenzie-builds-twilio-apps-html.md): Founder of Bingo Card Creator and Appointment Reminder talks Twilio. Includes monitoring, environment-based safeties, queue management and sample code.
* [Developer Fundamentals: Parameters](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/developer-fundamentals-parameters.md): 
* [Get a Word of the Day SMS with Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/word-of-the-day-sms-python-twilio.md): Get a new English word every day delivered to your phone by SMS using Python, Heroku and Twilio.
* [Working around PSTN congestion with Twilio Client](https://www.twilio.com/en-us/blog/developers/tutorials/product/working-around-pstn-congestion-with-twilio-client.md): Learn how to work around problems and congestion over the PSTN network by using Twilio Client.
* [Build a Laravel PHP Package that Seeds the Database with Fake Data](https://www.twilio.com/en-us/blog/developers/community/build-laravel-php-package-seeds-database-fake-data.md): Get started with developing your own Composer package for Laravel with this tutorial on generating fake data
* [Building a NASA Satellite Imagery SMS Bot with Python, Flask, and Twilio](https://www.twilio.com/en-us/blog/developers/community/nasa-satellite-imagery-sms-bot-python-flask-twilio.md): Learn how to build a satellite imagery SMS bot using Python, Twilio and the HERE and NASA APIs.
* [Broadcasting with SignalR and .NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/broadcasting-with-signalr-and-net-core.md): 
* [Twilio Flex, now powered by AI and real-time data](https://www.twilio.com/en-us/blog/flex-unify-ai-real-time-data.md): Flex Unify will use real-time data collection and activation to unify multiple backend enterprise systems, providing a customer profile that can be updated on the fly.
* [Announcing Dual-channel Call Recordings by Default](https://www.twilio.com/en-us/blog/announcing-dual-channel-call-recordings-by-default.md): Twilio Programmable Voice now records and stores voice recordings in dual-channel by default.
* [How to Send an Email with Notion, SendGrid, and Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-an-email-with-notion-sendgrid-and-python.md): Learn how to use Notion to create email templates and an email mailing list. Using Python and SendGrid, make a console program so you can send your emails.
* [How to Send Recurring Emails in Node.js with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-recurring-emails-node-js-sendgrid.md): Harness the power of Twilio SendGrid to send recurring emails in Node.js
* [Encrypt and Decrypt Data in Go with AES-256](https://www.twilio.com/en-us/blog/developers/community/encrypt-and-decrypt-data-in-go-with-aes-256.md): In this tutorial, learn how to encrypt and decrypt data in Go using AES-256 with the standard library's crypto/aes and crypto/cipher packages.
* [How to Send an MMS With Rust](https://www.twilio.com/en-us/blog/developers/tutorials/send-mms-with-rust.md): In this tutorial, you'll learn how to use Rust to send an MMS using Twilio's Programmable Messaging API.
* [Live transcription with Twilio Media Streams, Azure Cognitive Services and Java](https://www.twilio.com/en-us/blog/live-transcription-media-streams-azure-cognitive-services-java.md): 
* [What's New in PHP 8.4?](https://www.twilio.com/en-us/blog/developers/whats-new-php84.md): PHP 8.4 brings a host of new functionality and other language changes. Here's a wrap up of the best new parts about the release.
* [Build an Emergency Notification System with Flask, HTMX, and Twilio Voice](https://www.twilio.com/en-us/blog/developers/community/build-emergency-notification-flash-htmx-twilio-programmable-voice.md): In this tutorial, construct a responsive and interactive system for providing emergency notifications using Flask, HTMX, and Twilio Programmable Voice
* [Extend the React Quick Deploy Video App with DataTracks](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/open-source-video-app-reactjs-datatrack-snack-chat.md): Learn how to use Twilio Video and DataTracks to extend the React Quick Deploy Video App.
* [Secure Media Messaging Attachments with Protected Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/secure-media-messaging-attachments-protected-twilio-functions.md): Learn to secure your programmatic media messaging attachments with protected, serverless Twilio Functions.
* [Verifying Email Addresses in PHP Got Easy](https://www.twilio.com/en-us/blog/developers/tutorials/product/verifying-email-addresses-in-php-got-easy.md): 
* [Deadshot: Keep Sensitive Data Out of Code](https://www.twilio.com/en-us/blog/developers/introducing-twilio-deadshot.md): Twilio’s Deadshot is a Github pull request scanner to identify sensitive data being committed to a repository.
* [Build An AI Phone Agent With Twilio Conversation Relay](https://www.twilio.com/en-us/blog/developers/tutorials/product/ai-phone-agent-twilio-conversation-relay.md): Learn to build a voice AI agent with Python, Twilio Conversation Relay, and OpenAI for low-latency, natural phone support with real-time tool calling.
* [Wordle Creator: Twilio Salutes You With An SMS-Based Tribute](https://www.twilio.com/en-us/blog/developers/tutorials/twilio-build-inspired-by-wordle-creator-josh-wardle.md): 
* [Using WhatsApp, Twilio and Azure to Generate Photo Alt-text in Java](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/using-whatsapp-twilio-and-azure-to-generate-photo-alt-text-in-java.md): 
* [Build an Appointment Bot using Twilio SMS and Google Calendar API with C# and ASP.NET Core](https://www.twilio.com/en-us/blog/appointment-bot-twilio-sms-google-calendar-api-csharp-aspdotnet-core.md): Learn how to build a bot that responds to SMS to schedule appointments by integrating with the Google Calendar API, built with C# and ASP.NET Core.
* [Automated Headless Browser scripts in Node.js with Puppeteer](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/writing-automated-headless-browser-scripts-in-node-js-with-puppeteer.md): 
* [How to Build a CLI Reminder Application in GO](https://www.twilio.com/en-us/blog/developers/community/build-cli-reminder-app-go.md): In this tutorial, you'll learn how to build a CLI reminder app using Go.
* [How to Make a Wordle Solver with Twilio Serverless, Studio, and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/wordle-solver-serverless-studio-sms.md): 
* [Build a Mock Interview Agent with Twilio's WhatsApp API](https://www.twilio.com/en-us/blog/developers/community/build-a-mock-interview-agent-using-twilio-whatsapp-api--langgrap.md): In this tutorial, you'll learn how to build a mock interview agent using Twilio’s WhatsApp API, LangGraph, and OpenAI’s GPT-4o.
* [Securing Webhooks from Twilio in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/securing-webhooks-from-twilio-in-php.md): 
* [Build an Auditable SMS Proxy Using Twilio Programmable SMS, Pangea Audit Service, and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/auditable-sms-proxy-twilio-pangea-audit.md): Learn to create a tamperproof audit trail of Twilio-powered SMS conversations by publishing to the blockchain using Pangea’s JavaScript SDK
* [Understanding APIs and SDKs: A Guide for Everyone](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/understanding-apis-sdks-guide.md): Learn about APIs (Application Programming Interfaces) and SDKs (Software Development Kits), how they differ, and advantages and disadvantages.
* [How to Play Audio Files in a Twilio Video Call](https://www.twilio.com/en-us/blog/play-audio-files-twilio-video-call.md): Learn how to play audio files in a Twilio Video call using standard JavaScript APIs available in the browser.
* [Build an SMS Service to Contact Your Local Representatives with Twilio and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-service-contact-local-representatives-twilio-studio-sendgrid.md): In this tutorial, you’ll learn how to leverage Twilio Studio, Functions, and Programmable SMS to create an SMS service to find and grab contact information of your local representatives. You’ll also learn how to integrate the service with Twilio SendGrid to directly email an official through SMS.
* [How to Validate Twilio Event Streams Webhooks in Go](https://www.twilio.com/en-us/blog/developers/tutorials/how-to-validate-twilio-event-streams-webhooks-in-go.md): In this short tutorial, you're going to learn how to do just that in Go, using Twilio's Go Helper Library.
* [How to Create a Group Video Chat App with Symfony, PHP, Twilio, and React.js](https://www.twilio.com/en-us/blog/developers/community/create-group-video-chat-app-symfony-php-twilio-react.md): Video Group Chat for your friends? Use Symfony and Twilio Programmable Video to build a React.js video application.
* [What I Built: Ifat Ribon’s COVID-friendly scheduling and communications app](https://www.twilio.com/en-us/blog/developers/what-i-built-ifat-ribon.md): Originally intended to prevent lost schedules and out-of-date task lists, in 2020 the app also served to prevent potential COVID infections
* [Twilio Account Login Change: Mandatory Two-Factor Authentication](https://www.twilio.com/en-us/blog/mandatory-2fa-account-login.md): Twilio requires you add two-factor authentication – via SMS, Voice, or an app – to log into a paid account. Learn how to enable 2FA on your Twilio account.
* [How to Send Emails in Python with Sendgrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-emails-in-python-with-sendgrid.md): 
* [Migrate your database using Entity Framework Core Migration Bundles](https://www.twilio.com/en-us/blog/migrate-your-database-using-entity-framework-core-migration-bundles.md): Learn how to use EF Core's new Migration Bundles feature, how to generate bundles, and how to execute them to migrate your databases.
* [5 Art Projects That Bring People Together Using Twilio APIs](https://www.twilio.com/en-us/blog/developers/community/twilio-art-projects.md): Join Twilio + CODAME Art + Tech for a virtual creative build-a-thon on February 11-12 and draw inspiration from these five art projects that use Twilio APIs.
* [How Leading Financial Services Companies Like ING Differentiate Through Communication](https://www.twilio.com/en-us/blog/companies-like-ing-differentiate-through-communication.md): Five leading financial services companies outline how they've successfully deployed innovative solutions.
* [Celebrate Anniversaries With Your Loved One Using Twilio Voice Calls](https://www.twilio.com/en-us/blog/developers/community/celebrate-anniversaries-with-your-loved-one-using-twilio-voice-calls.md): In this tutorial, you'll learn how to build a Node.js app that allows you to celebrate special anniversaries in the life of a loved one using Twilio Programmable Voice.
* [Preventing Attacks Using HTTP Headers](https://www.twilio.com/en-us/blog/preventing-attacks-using-http-headers.md): Modern browsers have built-in security features that respond to specific headers in HTTP responses. We take a look at some of the available options.
* [Answer Support Calls, Then Handle Them Using SMS in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/answer-support-calls-handle-them-using-sms-php.md): In this tutorial, you're going to learn how to answer support calls, then handle them using SMS powered by TwiML and PHP.
* [How I Hacked My University’s Registration System with Python and Twilio](https://www.twilio.com/en-us/blog/developers/hacked-my-universitys-registration-system-python-twilio-html.md): Learn how to create a Python program that sends you an SMS text message whenever an event happens, such as university class registration opens.
* [Building a Video Chat App with Twilio Programmable Video and React](https://www.twilio.com/en-us/blog/developers/tutorials/product/video-chat-react-html.md): Using React, Node.js, and Twilio Programmable Video we create a Video Chat application. This step-by-step tutoprial includes sample code for real-time video chat and shows all of the changes we make to get video working. Follow along with the guide and see descriptions, pricing, and styling.
* [Build a Video Chat App with ASP.NET Core 2.2, Angular, and Twilio](https://www.twilio.com/en-us/blog/developers/community/video-chat-app-asp-net-core-angular-twilio.md): Use ASP.NET Core and Angular to build a video chat application using Twilio. See sample code, testing steps, and deployment. Repo with features and ideas.
* [Introducing the Twilio MCP Server and Skills](https://www.twilio.com/en-us/blog/developers/introducing-twilio-mcp-skills.md): Twilio MCP server and Skills give AI agents native access to 1,800+ Twilio APIs and expert guidance to write better code, faster, without leaving your IDE.
* [Secure your video conference with one-time passcodes](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/secure-video-conference-verify-python.md): This post will show you how to add one-time passcode authentication on top of your Twilio Video application to ensure that only registered users are able to access the conference.
* [6 JavaScript console methods like Taylor Swift folklore lyrics](https://www.twilio.com/en-us/blog/developers/js-console-methods-like-taylor-swift-folklore-lyrics.md): Learn about six lesser-known JavaScript console methods that are similar to lyrics from Taylor Swift's most recent album folklore.
* [Python Image Recognition with ImageAI and Twilio MMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/image-recognition-twilio-mms-python.md): Modify images by detecting objects using Python image recognition with ImageAI and Twilio MMS and the RetinaNet machine learning model.
* [Integrate Twilio WhatsApp Business API with a Symfony Application](https://www.twilio.com/en-us/blog/developers/community/integrate-twilio-whatsapp-business-api-with-symfony-application.md): In this article, you will learn how to implement the Eliza program in a Symfony application and integrate the app with Twilio's WhatsApp Business API, making it possible to chat with Eliza via WhatsApp.
* [How to Build an SMS Receipt Scanner with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-sms-receipt-scanner-with-twilio-functions.md): x
* [Parse Airtable with SMS for Climate Non-Profits with JavaScript and Twilio Serverless](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/earth-month-airtable-js-serverless.md): 
* [Add Emoji Reactions to Video calls using Twilio Data Track API](https://www.twilio.com/en-us/blog/developers/community/emoji-reactions-video-calls-twilio-data-track-api.md): Learn how to add emoji reactions to your Twilio Programmable Video applications.
* [How to Add Email Notifications to Your Node.js SMS App](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-email-notifications-nodejs-sms-app.md): 
* [How to Build a Multilingual Chat App with Twilio Conversations, Python, and DeepL Translator](https://www.twilio.com/en-us/blog/developers/community/multilingual-translator-chat-app-python-deepl-translator-flask.md): Unlock the power of Flask, Twilio, and DeepL to enhance communication and provide seamless assistance to customers in multiple languages.
* [Promises, Promises: Building a Voice Scripting Toolkit in JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/voice-javascript-promises-node.md): Build sophisticated Twilio voice applications using a JavaScript Toolkit, with Promises, Node.js, Express, and Ngrok.
* [Build a Real-time Chat Room App with Laravel, React, and Twilio Conversations](https://www.twilio.com/en-us/blog/developers/community/build-real-time-chat-room-app-laravel-react-twilio-conversations-webhooks.md): In this tutorial, you'll learn how to use Twilio’s Conversations API, WebSockets, and Pusher to enable real-time functionality in a Laravel chat room app.
* [Build a Svelte App that Uses the National Parks Service API to Plan Your Perfect Trip](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/svelte-national-parks-api.md): Learn how to use Svelte along with the National Parks Service API to build an app that lets you find the perfect national park for your next trip.
* [Build a Trick or Treat Chatbot with Twilio Studio and Functions, and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/halloween-chatbot-studio-functions.md): Learn how to use Twilio Studio and Twilio Functions to build a Halloween themed chatbot used to find trick-or-treat locations.
* [Respond to SMS and Voice webhooks using F# and Minimal APIs](https://www.twilio.com/en-us/blog/developers/tutorials/respond-to-sms-and-voice-webhooks-using-fsharp-and-minimal-apis.md): Learn how to create an ASP.NET Core Minimal API using F# to handle Twilio's SMS and Voice webhook, to handle incoming SMS and calls.
* [How to Build a WhatsApp Translator with Twilio, Python, Flask and Microsoft Azure](https://www.twilio.com/en-us/blog/developers/community/python-flask-microsoft-azure-whatsapp-translator.md): Build a WhatsApp Translator using technologies such as Twilio, Python, Flask, and Microsoft Azure which can apply to many other interesting projects.
* [Build a Single Page Application in PHP with CodeIgniter and React | Twilio](https://www.twilio.com/en-us/blog/developers/community/build-single-page-application-php-codeigniter-react.md): Learn single page application development by building a dynamic database in React powered by CodeIgniter.
* [How to Build a Football Tracker with Twilio WhatsApp and Node.js](https://www.twilio.com/en-us/blog/developers/community/football-tracker-twilio-whatsapp-node-js.md): Learn how to build a WhatsApp football tracker that can provide live scores, match results, league standings, and more with Twilio and Node.js
* [How to Send an SMS with Twilio, Rust, and OpenAPI](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-with-twilio-rust-openapi.md): Learn how to send an SMS in Rust by utilizing Twilio's Programmable Messaging API and Twilio's OpenAPI specification.
* [15 Startups Earn a Spot on the DOer Express to the International Startup Festival](https://www.twilio.com/en-us/blog/company/news/15-startups-earn-a-spot-on-the-doer-express-to-the-international-startup-festival-html.md): Startups announced for DOer Express to Startup Festival 2012 with Twilio and Sendgrid.
* [Send Emails with C#, Handlebars templating, and Dynamic Email Templates](https://www.twilio.com/en-us/blog/developers/community/send-emails-with-csharp-handlebars-templating-and-dynamic-email-templates.md): Learn how to send emails using SendGrid Dynamic Email Templates which uses Handlebars templating from a C# .NET application.
* [Twilio’s AI Startup Searchlight 2026 Is Here](https://www.twilio.com/en-us/blog/company/news/calling-all-ai-startups-twilios-ai-startup-searchlight-2026.md): Twilio’s AI Startup Searchlight 2026 Is here, celebrating startups reimagining the future of communications and customer engagement with Twilio.
* [Getting Started with ASP.NET Core Razor Pages](https://www.twilio.com/en-us/blog/developers/community/introduction-asp-net-core-razor-pages.md): 
* [Enhance Your Video Flight Plan: Leverage Twilio Tools Throughout the Video Lifecycle](https://www.twilio.com/en-us/blog/developers/tutorials/product/enhance-your-video-flight-plan.md): Want to improve your video quality and call experience for users? Check out these tools to learn how.
* [Cloning a Twilio Flex Project](https://www.twilio.com/en-us/blog/developers/tutorials/product/cloning-a-twilio-flex-project.md): Learn how to clone a Twilio Flex Project so you can quickly stand up development and production environments.
* [Build an SMS Reminder Service using Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-reminder-service-python-twilio.md): Build a simple reminder service that sends you messages by SMS on the programmed dates.
* [Day In The Life: Being A Twilio Product Manager](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-being-a-twilio-product-manager-html.md): We interviewed Twilio Product manager Emma Dannin about her typical day and what led her to Twilio
* [Implement Drag and Drop File Upload in CakePHP with Dropzone.js](https://www.twilio.com/en-us/blog/developers/community/implement-drag-and-drop-file-upload-in-cakephp-with-dropzonejs.md): In the article, you will learn how to create a drag-and-drop file upload system in CakePHP using Dropzone.js, which leverages AJAX to upload files without requiring a page refresh.
* [Add silent device approval with Twilio Verify and React Native](https://www.twilio.com/en-us/blog/developers/tutorials/product/verify-silent-auth-react-native.md): Learn how to turn a mobile device into a secure key for seamless background approval of logins, transactions, and more using Twilio's Verify API.
* [Do you like scary movies? Build a Halloween Project with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/do-you-like-scary-movies-build-a-halloween-project-with-twilio.md): Build a spooky Halloween project using Twilio's low-code tool, Twilio Studio, to scare friends and family! Try it out by texting (940) 394-8137
* [Travel the World with FlyoverKit in Swift](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/draft-travel-the-world-with-flyoverkit-in-swift-8.md): 
* [Handle SSL Termination when Validating Twilio Webhook Requests in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/handle-ssl-termination-twilio-node-js-helper-library.md): Learn to handle SSL termination in your Node.js Twilio app using the Node.js helper library, and see how to debug URL mismatch issues.
* [Use Cobra to Build Go-Powered CLIs](https://www.twilio.com/en-us/blog/developers/community/use-cobra-build-go-powered-clis.md): In this tutorial, you will learn how to use Cobra to build a CLI application in Go that encrypts and decrypts text based on a specified cipher.
* [Detect Hair Color with AutoML, MMS, and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/detect-hair-color-automl-mms.md): 
* [Write to a Notion Database via SMS with Twilio Serverless](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/write-to-notion-database-via-sms.md): Learn how to write to a Notion database via SMS using the Twilio Serverless Toolkit and the Notion API in JavaScript.
* [Enhance Customer Engagement with Go and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/enhance-customer-engagement-go-twilio-sms.md): In this tutorial, we'll build a marketing campaign service in Go that sends targeted, promotional SMS with Twilio’s Programmable Messaging API.
* [How to Create Concise Data-Driven Unit Tests With the Spock Framework](https://www.twilio.com/en-us/blog/developers/community/data-driven-unit-tests-spock-framework-groovy-java.md): The article shows how to create Data-Driven unit tests in Spring Boot applications using the Spock Framework for Groovy and Java.
* [Understanding Local Caching in React](https://www.twilio.com/en-us/blog/developers/community/local-cache-react-redux.md): Walk through sample code to implement and understand local caching with React and Redux.
* [Integrating Salesforce with Twilio Frontline for Insight-driven Donor Engagement](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrating-salesforce-with-twilio-frontline-for-insight-driven-donor-engagement.md): 
* [Build an allow list to filter sign ups by country with Twilio Lookup](https://www.twilio.com/en-us/blog/allow-list-country-code-lookup.md): Build an allow list of countries to ensure you're meeting compliance requirements, reducing fraud, or otherwise controlling your onboarding pipeline with the Twilio Lookup API.
* [ConversationRelay Architecture for Voice AI Applications Built on AWS using Fargate and Bedrock](https://www.twilio.com/en-us/blog/developers/tutorials/product/reference-architecture-aws-conversationrelay-voice-ai-app.md): A production-grade design for building Voice AI Applications on Twilio ConversationRelay and AWS using Fargate and Bedrock.
* [Generating Dragon Ball Fan Fiction with OpenAI's GPT-3 and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generating-dragon-ball-fan-fiction-with-openai-s-gpt-3-and-twilio-sms.md): 
* [Build a Chat App with Twilio Conversations and Svelte](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-chat-app-twilio-conversations-svelte.md): Learn how to build a chat application using the Twilio Conversations API and Svelte, a JavaScript framework
* [How to Store and Display Media Files Using Python and Amazon S3 Buckets](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/media-file-storage-python-flask-amazon-s3-buckets.md): Create an Amazon S3 bucket and configure a connection to AWS from the Python Flask application for media file storage and retrieval.
* [Create an Artisan Command to View Twilio Calls](https://www.twilio.com/en-us/blog/developers/create-artisan-command-view-twilio-voice-calls.md): In this tutorial, you'll learn how to create a custom Artisan command to list voice calls you've made on your Twilio account.
* [Build a Restful API in PHP with Laravel Sanctum](https://www.twilio.com/en-us/blog/developers/community/build-restful-api-php-laravel-sanctum.md): In this tutorial, learn how to build a secure RESTful API with Laravel Sanctum and PHP. Explore creating a Laravel API and using PHP frameworks with Twilio
* [Using Event Webhooks for Emails with Twilio SendGrid in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-event-webhooks-for-emails-with-twilio-sendgrid-in-node-js.md): 
* [How to send RCS messages with Ruby and Twilio](https://www.twilio.com/en-us/blog/developers/community/getting-started-with-rcs-ruby.md): Learn how to implement RCS messaging with Twilio's sandbox and Ruby
* [Browser Messaging with WebRTC and the Twilio Data Track API](https://www.twilio.com/en-us/blog/developers/tutorials/product/browser-messaging-webrtc-twilio-data-track-api.md): Learn how to use the Twilio Data Track API to send and receive messages from the browser.
* [Quickly Enable Your Employees to Work from Home Using Twilio Programmable Voice](https://www.twilio.com/en-us/blog/enable-work-from-home-programmable-voice.md): Learn how to build a simple application that employees can use to work from home using Twilio Programmable Voice.
* [Meet the Twilio Champions: Clement Sauvage](https://www.twilio.com/en-us/blog/developers/meet-twilio-champions-clement-sauvage.md): A Twilio Champion is a developer who inspires and equips their communities using Twilio.
* [Programming the Raspberry Pi Pico Microcontroller with MicroPython](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/programming-raspberry-pi-pico-microcontroller-micropython.md): Learn how to program the Raspberry Pi Pico microcontroller using MicroPython.
* [Pub/Sub in Laravel - An In-depth Understanding](https://www.twilio.com/en-us/blog/developers/community/pub-sub-in-laravel-in-depth-understanding.md): In this tutorial, you will learn about Pub/Sub, a message-driven software design pattern and how to implement it in Laravel.
* [4 Tools for Web Scraping in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/4-tools-for-web-scraping-in-node-js.md): 
* [How to Send a Message on WhatsApp with cURL](https://www.twilio.com/en-us/blog/how-to-send-a-message-on-whatsapp-with-curl.md): Learn how to send a WhatsApp message directly from your command line using Twilio and the cURL command.
* [How to Send an MMS in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/send-mms-rust.md): In this tutorial, you'll learn how to send an MMS in Rust using Twilio's Programmable Messaging API.
* [Build a Task Assignment App with Twilio Whatsapp, Strapi, and Next.js](https://www.twilio.com/en-us/blog/build-task-assignment-app-twilio-whatsapp-strapi-next-js.md): Learn to create a task assignment app using Next.js for frontend, Strapi for backend, and Twilio for sending WhatsApp notifications.
* [How to Build a Monitoring Camera with Raspberry Pi and Twilio Programmable Video](https://www.twilio.com/en-us/blog/developers/community/build-monitoring-camera-raspberry-pi-twilio-programmable-video.md): Learn how to use Twilio Video to make your Raspberry Pi into a helpful monitoring camera that keeps an eye on your important things.
* [Secure your Auth0-Powered Application with SMS Alerts from Twilio](https://www.twilio.com/en-us/blog/developers/community/secure-auth0-powered-application-sms-alerts-twilio.md): Add additional security to your Auth0 application by providing SMS alerts for registrations and password resets
* [How to Deploy a Vibe Coded Project](https://www.twilio.com/en-us/blog/developers/tutorials/how-to-deploy-vibe-coded-project.md): 
* [The Full Stack Python Guide to Deployments: A New Book By Matt Makai](https://www.twilio.com/en-us/blog/developers/the-full-stack-python-guide-to-deployments-a-new-book-by-matt-makai-html.md): Full Stack Python Guide To Deployments
* [The Developer's Guide to Phone Number Regulatory Compliance](https://www.twilio.com/en-us/blog/developers/developers-guide-phone-number-regulatory-requirements.md): Countries all have different requirements to use phone numbers in their jurisdiction. Here’s what you need to be in compliance with regulatory requirements.
* [Twilio Startups Founder Interview Series | TS7: Felix Gray](https://www.twilio.com/en-us/blog/developers/startup-founder-interviews-felix-gray.md): Learn from the founders of Felix Gray about launching a startup, raising capital, and what they wish they knew when starting a business.
* [AI Agent for Sending Emails Through WhatsApp Voice Notes Using Twilio, Sendgrid, .NET](https://www.twilio.com/en-us/blog/developers/community/ai-agent-sending-emails-whatsapp-voice-sendgrid-dotnet.md): This AI Agent allows you to send emails through WhatsApp Voice Notes Using Twilio, Sendgrid, and .NET.
* [Receiving Emails with Python, Flask and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/receiving-emails-python-flask-twilio-sendgrid.md): Step-by-step tutorial on configuring a Flask application to receive emails using Twilio SendGrid.
* [Addressing Hallucinations in AI](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/addressing-hallucinations-ai.md): Explore AI hallucinations and learn how Twilio uses advanced tools and strategies to minimize risks, ensuring trustworthy and reliable AI interactions.
* [Create a Video Conference App using Laravel, PHP, and Vue.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/create-video-conference-app-laravel-php-vue-js.md): Create your own video conferencing app in Laravel 7 and connect with friends, family, or co-workers
* [How to build a socially distant Halloween candy dispenser](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-social-distance-candy-dispenser.md): Learn how to create a Twilio-powered, remote-operated Halloween candy dispenser that Trick-or-Treaters can talk to or text for candy
* [Learn How to Contribute to Open Source](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/learn-contribute-open-source.md): Contributing to open-source projects can be intimidating. Learn more on how Twilio created the Open Pixel Art project and a special TwilioQuest mission to help you on your journey into the world of open source.
* [Create a Mailing List in PHP using Laravel, Vue.js, and Twilio's SendGrid Email API](https://www.twilio.com/en-us/blog/developers/community/create-mailing-list-php-laravel-vue-js-twilio-sendgrid-email-api.md): In this tutorial you’ll learn how to create a mailing list in PHP with Laravel, Vue.JS, and Twilio’s SendGrid Email API, capable of sending to more than 100 email addresses at once.
* [Building a Twilio-to-Spreadsheets Notification System](https://www.twilio.com/en-us/blog/developers/community/building-twilio-spreadsheet-notification-system.md): In this tutorial, build an automated notification system for Microsoft Excel and Google Sheets with Twilio Programmable Messaging and Twilio SendGrid.
* [Choosing cameras in JavaScript with the mediaDevices API](https://www.twilio.com/en-us/blog/developers/tutorials/product/choosing-cameras-javascript-mediadevices-api-html.md): Learn how to choose or switch between cameras in JavaScript using the mediaDevices API and media constraints.
* [Creating a Daily Reminder WhatsApp App for Your Subscribers](https://www.twilio.com/en-us/blog/developers/community/creating-daily-reminder-whatsapp-app-subscribers.md): Learn how to schedule WhatsApp messages in PHP by creating a daily reminder app
* [Build a Photo Guest Book With WhatsApp, Node.js and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-photo-guest-book-with-whatsapp.md): Photo-sharing apps are a popular way to share memories from weddings and other events. The problem with them is that they first need to be installed by everyone and often have a complicated setup process. And in the end, only a tiny fraction of the guests share their memories. To combat that, I decided to build on top of a messenger that almost everyone already uses: WhatsApp.
* [Build a ChatGPT SMS bot with the OpenAI API and ASP.NET Core | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-chatgpt-sms-bot-with-the-openai-api-and-aspdotnet-core.md): Learn how to use OpenAI's new API to communicate with ChatGPT and integrate it with Twilio SMS to build an intelligent SMS chatbot.
* [How to Build an Object Recognition App With Google Cloud Vision API, Java Spring Boot, and Twilio WhatsApp](https://www.twilio.com/en-us/blog/developers/community/image-recognition-whatsapp-google-cloud-vision-java-spring-boot.md): Create a cool object and text recognition app using Twilio WhatsApp API, Google Cloud Vision API and Java Spring Boot.
* [Automatically Adding Expense Receipts to Google Sheets with Telegram, Mindee, Twilio, and n8n](https://www.twilio.com/en-us/blog/developers/community/automatically-adding-expenses-to-google-sheets-with-telegram-mindee-twilio-n8n.md): Learn how to use your mobile phone to automatically add expense receipts to a Google Sheet and automatically notify expense report recipients with Twilio Programmable SMS. This tutorial shows you how to setup and connect all the components using n8n, a no-code workflow automation tool that runs on Node.js and your browser.
* [How to Send a Message on WhatsApp With Java](https://www.twilio.com/en-us/blog/beginner-send-whatsapp-message-twilio-java.md): Learn how to send a WhatsApp message directly from your command line using Java and Twilio.
* [5 Ways to Make HTTP Requests in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-ways-to-make-http-requests-in-php.md): Learn five ways to make HTTP requests in PHP, including using php post, php http post, and more. Start coding with Twilio today!
* [Sending Scheduled SMS using Twilio and Digital Ocean Functions](https://www.twilio.com/en-us/blog/developers/community/send-scheduled-sms-twilio-digital-ocean-functions.md): Learn how to build an application that sends you random motivational quotes through Twilio Programmable SMS with Digital Ocean Functions
* [Wedding at Scale: How I Used Twilio, Python and Google to Automate My Wedding](https://www.twilio.com/en-us/blog/developers/wedding-at-scale-how-i-used-twilio-python-and-google-to-automate-my-wedding-html.md): September 3, 2016 was just another day for most of the world but to me it will always be memorable as the day that I married my partner. There are many
* [How to sanitize phone numbers before sending mass alerts](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/sanitize-phone-numbers-before-sending-mass-alerts.md): Learn how to sanitize data with Twilio Lookup to ensure phone numbers are real, formatted correctly, and mobile numbers before sending bulk messages.
* [Build an Event Management App with Laravel and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-event-management-app-laravel-sendgrid.md): In this tutorial, you'll learn how to build an event management application using Laravel and Twilio SendGrid.
* [Quickly export a list of active Twilio numbers, transfer them, and check their usage](https://www.twilio.com/en-us/blog/export-transfer-check-number-usage-functions.md): Learn to use Twilio's serverless Functions product to export a list of active Twilio numbers, transfer them, and check their usage.
* [How to Build a Pomodoro Timer With Java Spring Boot and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/pomodoro-timer-java-spring-boot-sms.md): Learn how to build your own pomodoro timer with Spring Boot and Twilio Programmable Messaging to send a text after 25 minutes have passed.
* [Warm Transfer with Ruby and Sinatra](https://www.twilio.com/en-us/blog/developers/tutorials/product/warm-transfer-ruby-sinatra.md): We demonstrate adding warm transfer between multiple support agents in a Ruby and Sinatra webapp with the Twilio Programmable Voice SDK.
* [Build a WhatsApp Chatbot to Learn German using GPT-3, Twilio and Node.js](https://www.twilio.com/en-us/blog/developers/community/whatsapp-chatbot-german-gpt3-twilio-node-js.md): Learn how to build a GPT-3 based chatbot for WhatsApp to help you practice a foreign language.
* [How to Trigger a Usage Alert Over a Phone Call With Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-trigger-usage-alert-over-phone-call-nodejs.md): Use Node.js to trigger a phone call alert with Twilio Programmable Voice whenever you exceed certain usage thresholds in your Twilio account.
* [How to Build Passwordless Auth With Twilio Verify in Go](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-go.md): In this tutorial, you will learn about passwordless auth, and build a Go app that uses Twilio Verify to implement it.
* [Build a Phone Number Validator with PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-php-phone-number-validator-twilio-laminas-validator.md): In this tutorial, you'll learn how to write a custom phone number validator with PHP using laminas-validator and Twilio's Lookup API.
* [Building a real-world Twilio application in ASP.NET Core](https://www.twilio.com/en-us/blog/building-a-real-world-twilio-application-in-asp-net-core.md): 
* [4 Ways to Parse a JSON API with Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/4-ways-to-parse-a-json-api-with-ruby-html.md): Code snippets on parsing API responses using net/http, HTTParty, rest-client and Faraday.
* [Asynchronous JavaScript: Understanding Callbacks](https://www.twilio.com/en-us/blog/developers/community/asynchronous-javascript-understanding-callbacks.md): Learn to understand JavaScript callbacks in async code with this tutorial, whether you are new to JavaScript or an experienced developer.
* [Secure CakePHP with One-Time Password Verification Using WhatsApp](https://www.twilio.com/en-us/blog/developers/community/secure-cakephp-otp-verification-using-whatsapp.md): In this tutorial, you will learn how to secure CakePHP by sending an OTP to users with WhatsApp during the login process, using the Twilio WhatsApp Business API.
* [Get started building push authentication with React Native and Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/push-authentication-react-native-starter.md): Learn how to get up and running with Twilio's React Native SDK and sample application to see Verify Push in action on your device or emulator.
* [Getting Started with Electron: Building a Desktop Chat App](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/getting-started-with-electron-building-a-desktop-chat-app-html.md): Many of the communities I’m active in have adopted Slack to communicate. Even though Slack has a really sweet web app, I still prefer to use the
* [Twilio PKCV HTTP Request Auth for Enterprise/Security Editions](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/http-request-validation-pkcv-enterprise-security-editions.md): Learn about authenticating requests with Twilio Enterprise or Security Editions using Public Key Client Validation, and see examples in Python.
* [How UnionBank is modernizing the customer experience with Twilio](https://www.twilio.com/en-us/blog/how-unionbank-is-modernizing-customer-experience-with-twilio.md): Read about how UnionBank of the Philippines is using Twilio Flex to transform their digital customer experience with technological innovations that empower their customers.
* [Create, Innovate, and Make Art with Machine Learning](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/create-innovate-and-make-art-with-machine-learning.md): Get creative and generate text, perform colorization and deep style transfer, and more with Node.js.
* [Self-Service KYC and User Authentication and Identity with Twilio Trust Hub](https://www.twilio.com/en-us/blog/self-service-kyc-user-authentication-identity-trust-hub.md): Learn about the best practices of onboarding your customers for messaging and voice with Twilio Trust Hub and User Authentication and Identity
* [How to Get Started with Docker Compose and Symfony](https://www.twilio.com/en-us/blog/developers/community/get-started-docker-symfony.md): Learn how to use Docker Compose with a Symfony application to ensure that wherever your application is deployed it just works.
* [Building a Food Ordering App in PHP with Laravel and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/building-food-ordering-app-php-laravel-twilio-sms.md): Learn how to build an SMS App in Laravel PHP using Twilio SMS
* [Authenticate Customers in Seconds with Veridas Voice Biometrics for Twilio Flex](https://www.twilio.com/en-us/blog/flex-veridas-biometrics.md): Twilio Flex customers can now integrate Veridas voice Biometrics to authenticate using three seconds of natural conversation.
* [How to Automate Scripts with Golang and CronJobs using Kubernetes](https://www.twilio.com/en-us/blog/developers/community/automate-scripts-golang-minikube-cronjobs.md): Learn how to set up and automate your first CronJob script using Golang and Kubernetes’ Minikube.
* [How to Upload Files in CakePHP](https://www.twilio.com/en-us/blog/developers/community/upload-files-cakephp.md): In this tutorial, you will learn how to upload files in CakePHP
* [How to Use Environment Variables from .env in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/environment-variables-env-file-node.md): Learn to use a .env file with Node.js, and learn about the --env-file flag and the dotenv module.
* [Forwarding SMS and voice calls to an alternate phone number](https://www.twilio.com/en-us/blog/forwarding-sms-phone-calls-alternate-number.md): Learn to forward messages and phone calls with Twilio so you can keep your real phone number a secret.
* [Synchronized State Variables for React using Twilio Sync](https://www.twilio.com/en-us/blog/synchronized-state-variables-react-twilio-sync.md): Learn how to build a custom React hook that implements state variables that automatically synchronize across instances of the application.
* [How to Send HTTP Requests in Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/ways-to-make-http-requests-in-java.md): Learn about different ways to make HTTP requests, including updates for core libraries that developers still use for HTTP requests.
* [Build a Webhook Notification System in PHP with Lumen and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/build-webhook-notification-system-lumen-php-twilio-sms.md): Learn how to build a webhook notification system using Laravel Lumen PHP and Twilio SMS
* [How to Create a WebSocket Server in PHP with Ratchet for Real-Time Applications](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/create-php-websocket-server-build-real-time-even-driven-application.md): Learn how to build a PHP WebSocket server to build real-time, event-driven applications using Ratchet
* [How to Add Live Transcriptions to Video Calls with OpenAI’s Whisper](https://www.twilio.com/en-us/blog/add-live-transcriptions-video-calls-openai-whisper.md): Learn how to use the MediaRecorder API, Transformers.js and Whisper to add live transcriptions to an existing Twilio video call web app.
* [Unit, Integration, and End-to-End Testing: What’s the Difference? | Twilio](https://www.twilio.com/en-us/blog/unit-integration-end-to-end-testing-difference.md): Writing tests for your code is essential: testing ensures your code remains reliable even as you change it. With so many different types of software tests, here's how you choose which ones to use.
* [Add Function Calling to Your Twilio Voice and Claude ConversationRelay Integration](https://www.twilio.com/en-us/blog/developers/tutorials/product/function-calling-twilio-voice-anthropic-claude-integration.md): How to add function and tool calling to a Twilio Voice Integration using Node.js, Anthropic’s Claude, and ConversationRelay.
* [Create an Email Lyrics bot in Python with SendGrid and OpenAI's ChatGPT](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/email-lyrics-bot-python-sendgrid-chatgpt.md): Learn to use OpenAI's ChatGPT with Twilio SendGrid, Python, and Flask to generate lyrics in the style of your favorite artists over emails.
* [Supercharge Your Amazon Connect Flows Using AWS Lambda, Node.js and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/supercharge-your-amazon-connect-flows-using-aws-lambda-node-js-and-twilio-html.md): In this post we’re going to show you how to supercharge your Amazon Connect contact flows using AWS Lambda, Node.js and Twilio. We’ll build a con
* [Quick Introduction to Anonymous Blade Components In Laravel 7](https://www.twilio.com/en-us/blog/developers/community/introduction-anonymous-blade-components-laravel-7.md): Create a form with reusable fields using Laravel 7's new Anonymous Blade Components
* [Test SMS and Phone Call applications with the Twilio Dev Phone](https://www.twilio.com/en-us/blog/test-sms-and-phone-call-applications-with-twilio-dev-phone.md): Learn to test SMS & phone call applications using Twilio Dev Phone. Simplify your development process with our browser-based tool. Start testing now with Twilio.
* [Congratulations to the winners of the Twilio x DEV hackathon](https://www.twilio.com/en-us/blog/developers/announcing-dev-hack-winners-april.md): Throughout the month of April 2020, Twilio and DEV ran a virtual hackathon. Read more about the hackathon and the winners of each category.
* [Send SMS Notifications with CakePHP and Twilio Notify](https://www.twilio.com/en-us/blog/developers/community/send-sms-notifications-cake-php-twilio-notify.md): 
* [Real-Time SMS Order Notifications with Magento and Twilio](https://www.twilio.com/en-us/blog/developers/community/real-time-sms-order-notifications-magento-twilio-php.md): 
* [How To Enable Authy 2FA For Binance Withdrawals - Authy](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-enable-authy-for-binance-withdrawals.md): A step-by-step guide to protecting your Binance cryptocurrency account with Authy 2FA instead of Google Authenticator.
* [Phone Number Verification without Regular Expression](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/phone-number-verification-without-regular-expression-html.md): Having invalid phone numbers in your database is a nightmare. Learn how to write a form that checks for real phone numbers without regular expressions.
* [Asynchronous HTTP Requests in Python with HTTPX and asyncio](https://www.twilio.com/en-us/blog/asynchronous-http-requests-in-python-with-httpx-and-asyncio.md): In this article, you will learn what sessions are and how to use them in your ASP.NET Core applications.
* [How to Create a Voice Call Meeting Reminder App with CakePHP and Twilio](https://www.twilio.com/en-us/blog/developers/community/create-voice-call-meeting-reminder-app-cakephp-twilio.md): In this tutorial, you will learn how to integrate Twilio Programmable Voice with a CakePHP application to create an automated meeting reminder system for your team.
* [Attachment summary using Sendgrid, .NET, and OpenAI](https://www.twilio.com/en-us/blog/developers/community/attachment-summarization-using-dot-net-openai-api-twilio-sendgrid.md): In this Twilio tutorial, learn how to create an attachment summarizer using Sendgrid, OpenAI API assistant and .NET.
* [Understanding Concurrency in Rust](https://www.twilio.com/en-us/blog/developers/community/understanding-concurrency-in-rust.md): In this tutorial, you will learn the basics of concurrency in Rust by building a Rust application which generates a usage report for your Twilio account.
* [How to Run Your First Task with RQ, Redis, and Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/first-task-rq-redis-python.md): Introduction to setting up and running your first task with Redis Queue in Python and the support of Redis.
* [Twilio Request Telemetry](https://www.twilio.com/en-us/blog/developers/twilio-request-telemetry.md): 
* [Migrate from Twilio Elastic SIP to Programmable Voice](https://www.twilio.com/en-us/blog/migrate-twilio-elastic-sip-programmable-voice.md): Learn how to migrate from Twilio Elastic SIP Trunking to Programmable Voice.
* [Collect Browser Logs for Effective Twilio Flex Issue Resolution](https://www.twilio.com/en-us/blog/collect-browser-logs-debug-flex.md): Learn to check your Twilio Flex logLevel and collect logs to assist you in debugging Flex issues, or attaching logs to a support ticket.
* [Add Two-factor Authentication in Laravel With Google Authenticator Fallback](https://www.twilio.com/en-us/blog/developers/community/add-two-factor-authentication-in-laravel-with-google-authenticat.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to verify a user's phone number in your Replit app](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-phone-number-replit.md): In this tutorial, verify user phone numbers in your Replit app using Twilio Verify. Build a secure, SMS-based OTP verification system in minutes.
* [Send Emails with CC and BCC Using Node.js & SendGrid](https://www.twilio.com/en-us/blog/how-to-send-emails-with-a-cc-and-bcc-using-node-js-and-twilio-sendgrid.md): Learn how to send emails with CC and BCC using Node.js and Twilio SendGrid. Follow our step-by-step instructions for Nodemailer and get practical tips. Start now.
* [Open Sourcing the Twilio Docs AI Buddy Prompts: Empowering Technical Writers with Smarter AI Tools](https://www.twilio.com/en-us/blog/developers/open-source-docs-ai-buddy-prompts.md): Explore open-source AI prompts powering Twilio’s Docs AI Buddy. Help writers and engineers draft, refactor, and review technical docs efficiently.
* [Join the Twilio Collective on Stack Overflow](https://www.twilio.com/en-us/blog/developers/twilio-collective-stack-overflow.md): 
* [How to Scrape Websites With PHP Using Goutte](https://www.twilio.com/en-us/blog/developers/community/scrape-websites-with-php-using-goutte.md): In this tutorial, you're going to learn how to scrape data from websites using Goutte, a screen scraping and web crawling library for PHP.
* [Automating Appointment Reminders in C# using AWS Lambda](https://www.twilio.com/en-us/blog/developers/community/appointment-reminders-csharp-aws-lambda-cloudwatch.md): We use AWS Lambda and Cloudwatch with C# to set up recurring functions, which can be used for appointment reminders or any other periodic task.
* [Working with HTML on the Web Using Java and jsoup](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/working-with-html-on-the-web-java-jsoup.md): Working with HTML on the Web with Java and jsoup
* [Build React Projects with a Background in Python, Flask, HTML, and CSS](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/react-javascript-from-python-flask-html-background.md): Learn how to use your background in Python, Flask, and HTML to start your first React JavaScript project so you can scale up the project.
* [Add Media Uploads to a Laravel Vue.js Chat App Using Twilio Programmable Chat](https://www.twilio.com/en-us/blog/developers/community/add-media-uploads-laravel-vue-js-chat-app-twilio-programmable-chat.md): Learn how add media uploads to a Laravel-Vue.js chat app using Twilio Programmable Chat
* [Asynchronous JavaScript: Introducing async and await](https://www.twilio.com/en-us/blog/asynchronous-javascript-introducing-async-and-await.md): Learn to write asynchronous JavaScript using the async and await keywords in this programming tutorial. It includes a case study application demonstrating asynchronous handling of user interaction, which you can reuse in your own projects.
* [Building GraphQL APIs in Django with Graphene](https://www.twilio.com/en-us/blog/developers/community/graphql-apis-django-graphene.md): Learn how to build a GraphQL API in Django using the Graphene package.
* [Add Muting and Unmuting to Your Twilio Chat App](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-muting-unmuting-video-chat-app-30-seconds.md): Learn how to enable your users to mute and unmute their audio and video tracks in your video chat apps powered by Twilio Programmable Video.
* [How to Send Party Invitations Using SendGrid and Java](https://www.twilio.com/en-us/blog/developers/tutorials/send-dynamic-personalized-party-emails-sendgrid-java.md): How to use Java and SendGrid dynamic email templates to send personalized party invitations fast.
* [The Benefits of “Consumer Profile” eSIMs for IoT devices](https://www.twilio.com/en-us/blog/benefits-consumer-profile-esims-iot.md): Consumer Profiles vs M2M Profiles - An overview of the two different architectures behind eSIM/eUICC for cellular connectivity – Twilio IoT
* [Continuous Deployment of an AWS Lambda Function Using Bitbucket Pipelines](https://www.twilio.com/en-us/blog/developers/community/continuous-deployment-aws-lambda-function-bitbucket-pipelines.md): Learn how to set up continuous deployment of your AWS Lamba function using Bitbucket pipelines. Deploy every time you push to main.
* [File Upload with Laravel and Google Cloud Storage](https://www.twilio.com/en-us/blog/developers/community/file-upload-with-laravel-and-google-cloud-storage.md): In this tutorial, you will learn how to integrate Google Cloud Storage into Laravel applications and upload files
* [Conference & Broadcast with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/conference-broadcast-c-aspnet-mvc.md): Using Twilio, C#, and ASP.NET, build a moderated Conference Call and implement Voice Broadcasting to broadcast a pre-recorded message to a contact list.
* [Visualizing the Heartbeat of Twilio](https://www.twilio.com/en-us/blog/developers/visualizing-heartbeat-twilio.md): 
* [Protecting JavaScript Microservices on Node.js with JSON Web Tokens and Twilio Authy](https://www.twilio.com/en-us/blog/developers/community/protecting-javascript-microservices-node-js-json-web-tokens-twilio-authy.md): Learn how to build two-factor authentication protection into your JavaScript applications with Authy in this tutorial.
* [Dockerize your SQL Server and use it in ASP.NET Core with Entity Framework Core](https://www.twilio.com/en-us/blog/developers/community/containerize-your-sql-server-with-docker-and-aspnet-core-with-ef-core.md): Learn how to use Docker containers to containerize your SQL Server database to quickly develop ASP.NET Core application with Entity Framework Core, without bulky and complex SQL Server installations.
* [Automate and Optimize Healthcare Appointment Outreach Using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/appointment-management-healthcare.md): A new Quick Deploy app for a deployable prototype of automated, 2-way patient and provider appointment outreach that can be integrated with your Electronic Health Record
* [Master Your Calendar with Twilio Studio and a Little Bit of Mathe-Magic](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/master-your-calendar-twilio-studio-mathe-magic.md): Tutorial on building an SMS chatbot to test yourself on the Doomsday Algorithm
* [Building the Next Generation of Crisis Lines: Learnings from our 2020 Grant Round](https://www.twilio.com/en-us/blog/building-next-generation-crisis-lines.md): Learn more about how nonprofit organizations are helping more people in crisis by scaling hotline and helpline services using digital engagement
* [Measure the App Size Impact of Android Libraries](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/measuring-android-library-size-with-apkscale.md): Managing your Android library size with apkscale enables developers to consider the app size impact of their day-to-day development.
* [Celebrate the Summer Games with SMS bots built on Twilio](https://www.twilio.com/en-us/blog/developers/celebrate-the-summer-games-with-sms-bots-built-on-twilio.md): Although we can’t be together in person to root for our favorite athletes, here are a few unique ways to celebrate the Games and honor the athletes of past and present
* [Sending text messages from your iOS app in Swift using MFMessageComposeViewController](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-text-messages-from-your-ios-app-in-swift-using-mfmessagecomposeviewcontroller-html.md): Do you ever want to send text messages in your iOS app from your user’s phone number? While you can’t do this directly without your user
* [Create a Peer-to-Peer Payment App With Laravel and Stripe](https://www.twilio.com/en-us/blog/developers/community/create-peer-to-peer-payment-app-laravel-stripe.md): In this tutorial, you'll learn how to create a P2P payment app using React, Inertia, Laravel, and Tailwind CSS, backed by Stripe.
* [Change the Background in your Video Calls with the Twilio Video Processors Library](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/change-background-video-calls-twilio-video-processors-library.md): Learn how to apply background blurring and replacement filters to your Twilio Programmable Video applications.
* [How to Build an Interactive Voice Response System with Java and Gradle](https://www.twilio.com/en-us/blog/developers/community/java-ivr-system-gradle-servlets.md): Build an Interactive Voice Response (IVR) system and learn step-by-step call center creation by using Twilio, Java Servlets, and Gradle.
* [Setting Up a Conference Call Line with Twilio Programmable Voice, Python and Django](https://www.twilio.com/en-us/blog/conference-call-line-twilio-programmable-voice-python-django.md): Create a conference call phone line with Python, Django and Twilio Programmable Voice.
* [Building Python web apps with Flask](https://www.twilio.com/en-us/blog/building-python-web-apps-with-flask-html.md): When getting started with web development in Python, Flask is a great choice due to its lightweight nature. There is already a solid “Hello World
* [Play an Audio File in Voice Calls With PHP](https://www.twilio.com/en-us/blog/developers/tutorials/play-audio-file-voice-calls-php.md): In this tutorial, you'll learn how to play an audio file in voice calls using PHP with Twilio.
* [Build a WhatsApp Weather Bot with Python, OpenWeather and Twilio](https://www.twilio.com/en-us/blog/developers/community/whatsapp-weather-bot-python-openweather-twilio.md): Build a WhatsApp that accepts location messages and responds with a 7 day weather forecast.
* [How to Confirm Phone Number Ownership with Lookup Identity Match](https://www.twilio.com/en-us/blog/confirm-phone-number-ownership-lookup-identity-match.md): Send details like name, address, or date of birth and the Identity Match API will tell you if they match a provided phone number. Reduce fraud and verify identities quickly.
* [Eric Ries: On The Internet, No One Knows You’re A Dog](https://www.twilio.com/en-us/blog/developers/eric-ries-on-the-internet-no-one-knows-youre-a-dog-html.md): The way Eric Ries got his first break in programming is a classic story of supply and demand, with a few sizable white lies tossed in there. Eric can e
* [Go Old School: Build a Pager Using Arduino, Node.js and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/go-old-school-build-a-pager-using-arduino-node-js-and-twilio-html.md): Ricky Robinett goes in the wayback machine and explains how to build a 90's pager using Arduino, Node.js and Twilio
* [Build a Basketball SMS Chatbot with LangChain Prompt Templates in Python](https://www.twilio.com/en-us/blog/developers/tutorials/basketball-sms-chatbot-with-langchain-prompt-templates.md): 
* [How to Implement 2FA with Twilio Verify in Node](https://www.twilio.com/en-us/blog/implement-2fa-twilio-verify-node.md): Learn how to implement 2FA with Twilio Verify in Node.js, including how to generate a Twilio API key and how to integrate Twilio Verify into your application. This tutorial will also provide tips and best practices for ensuring the security of your users' accounts.
* [Build a donations system using Twilio Studio and Pay](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-donations-system-twilio-studio-pay.md): 
* [Build a WhatsApp Synonyms Game Bot with Python, Flask and Twilio](https://www.twilio.com/en-us/blog/developers/community/whatsapp-synonyms-game-bot-python-flask-twilio.md): Learn how to build a word game bot for WhatsApp using Python and the Merriam-Webster Thesaurus API.
* [A Phone Number Input Field for Flask Forms](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/a-phone-number-input-field-for-flask-forms.md): Add an international phone number input field to a Flask web form.
* [Advanced Schedules for Twilio Studio](https://www.twilio.com/en-us/blog/advanced-schedules-studio.md): Code showing how to build schedules for Twilio Studio using Functions, plus an optional advanced JSON validator.
* [Image Compression in Laravel](https://www.twilio.com/en-us/blog/developers/community/image-compression-in-laravel.md): In this tutorial, learn how to compress uploaded images in Laravel using the Intervention/image package
* [Use Raw String Literals to generate TwiML in C# 11](https://www.twilio.com/en-us/blog/use-raw-string-literals-to-generate-twiml-in-csharp11.md): Learn how Twilio uses webhooks and TwiML to give you control over how to respond to a call or text message. You can generate TwiML in many ways, and with C# 11 you can now also use Raw String Literals.
* [Add Two-Factor Authentication To Your Website with Google Authenticator and Twilio SMS](https://www.twilio.com/en-us/blog/add-two-factor-authentication-to-your-website-with-google-authenticator-and-twilio-sms-html.md): Add Two-Factor Authentication To Your Website with Google Authenticator and Twilio SMS
* [How To Save A Child’s Life with Python, AWS IoT, AWS Lambda and Twilio Wireless](https://www.twilio.com/en-us/blog/developers/community/help-button-python-aws-iot-aws-lambda-twilio-wireless.md): Build a car seat equippable AWS IoT help button with a Twilio SIM, unlocked phone, and Python. When a child presses the button it summons help with an SMS.
* [How to Use Multiple Authentication Providers in Lumen](https://www.twilio.com/en-us/blog/developers/community/multiple-authentication-providers-lumen.md): In this tutorial, you will learn how to use multiple authentication providers in Lumen to limit access to routes, depending on whether the logged-in user is an admin or not.
* [The Next Chapter of A2P Messaging at Twilio](https://www.twilio.com/en-us/blog/next-chapter-a2p-messaging-at-twilio.md): A2P Messaging traffic on Twilio’ platform must be registered by August 31st, 2023. Afterwards, unregistered messaging campaigns will be fully blocked.
* [Zsh Tricks to Blow your Mind](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/zsh-tricks-to-blow-your-mind.md): Learn some zsh tips to blow your mind and make your developer workflow easier.
* [How to Integrate Laravel Passport with Social Authentication Providers](https://www.twilio.com/en-us/blog/developers/community/integrate-laravel-passport-with-social-authentication-providers.md): In this tutorial, you will learn how to use Laravel Passport alongside Laravel Socialite, plus several common social authentication providers to enhance user authentication in Laravel.
* [Develop webhooks locally using Tailscale Funnel](https://www.twilio.com/en-us/blog/developers/tutorials/develop-webhooks-locally-using-tailscale-funnel.md): Learn how to develop webhooks locally by tunneling your localhost to the internet using Tailscale Funnel.
* [Run Cron Jobs With Rust](https://www.twilio.com/en-us/blog/developers/community/run-cron-jobs-rust.md): In this tutorial, learn how to run cron jobs supercharged with Rust.
* [Implementing Programmable Chat with Laravel PHP and Vue.js](https://www.twilio.com/en-us/blog/developers/community/implementing-programmable-chat-php-laravel-vue-js.md): Learn how to create a chat room in PHP using Laravel and Vue.js
* [How to Build a Single Send for Marketing Campaigns with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/how-to-build-a-single-send-for-marketing-campaigns-with-twilio-sendgrid.md): 
* [How to Use Twilio's WhatsApp API in CakePHP](https://www.twilio.com/en-us/blog/developers/community/twilio-whatsapp-api-cakephp.md): In this tutorial, we will explore how to send a customized message via WhatsApp to users using Twilio's WhatsApp Business API in a CakePHP application.
* [Send Dynamic Emails with Python and Twilio SendGrid](https://www.twilio.com/en-us/blog/send-dynamic-emails-python-twilio-sendgrid.md): Learn how to send dynamic emails and then collect send stats with Python and Twilio SendGrid.
* [Build A Message Queue For Email notifications Using .NET Azure Queue Trigger Function and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-a-message-queue-for-emails-using-dot-net-azure-queue-triggers-and-twilio-sendgrid.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Sensitive PII Information Detection in Email Sends using Azure AI, .NET and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/sensitive-pii-information-detection-email-sends-using-azure-ai-net-twilio-sendgrid.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Add users & messages to new Twilio Conversation with Google Cloud Functions and C#](https://www.twilio.com/en-us/blog/add-users-messages-to-new-twilio-conversation-with-google-cloud-functions-and-csharp.md): Configure autocreate of Twilio Conversations on incoming SMS, and automatically add participants and messages to the conversation using Google Cloud Functions and C# .NET.
* [How to Send an SMS Message Online in 2025](https://www.twilio.com/en-us/blog/how-to-send-sms-online.md): Learn how to send SMS messages online for your business. Learn platform options, number verification, and regulations compliance.
* [Migrate from Lookup V1 to Lookup V2](https://www.twilio.com/en-us/blog/migrate-lookup-v2.md): Lookup V2 offers improved line type detection, expanded geographic coverage, and new features like SIM swap detection. Get started building for free today.
* [How to use WhatsApp for marketing | Twilio](https://www.twilio.com/en-us/blog/guide-to-whatsapp-marketing.md): Discover how to effectively use WhatsApp for marketing. Learn how to get started, best practices, and how to leverage the Twilio WhatsApp Business API.
* [How to Create a Laravel Notification Channel for WhatsApp with Twilio](https://www.twilio.com/en-us/blog/create-laravel-php-notification-channel-whatsapp-twilio.md): Learn how to create a custom notification channel in Laravel for WhatsApp with Twilio
* [How to Bring Your Own Keys for Okta with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/okta-byok-verify.md): Learn how to configure Twilio Verify as your Okta telephony provider for SMS and Voice one-time passcodes with our streamlined integration.
* [Implementing Stateful Work-In-Progress Pattern with Durable Azure Functions](https://www.twilio.com/en-us/blog/developers/community/stateful-work-in-progress-pattern-with-durable-azure-functions.md): Learn how to implement the Work-In-Progress pattern using Azure Durable Functions with C# .NET.
* [What Are Laravel Policies and How to Use Them to Control Access](https://www.twilio.com/en-us/blog/developers/community/what-are-laravel-policies-and-how-to-use-them-to-control-access.md): In this tutorial, you'll learn about how to implement access control in Laravel applications using Laravel Policies. Learn more with Twilio.
* [Data Mapping 101](https://www.twilio.com/en-us/blog/insights/data/data-mapping.md): Struggling with sloppy data? Learn data mapping to streamline migrations, integrations, and transformations. Boost efficiency and accuracy today!
* [Integrate Twilio Flex and Calendly](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-flex-calendly.md): Learn to integrate Twilio Flex and Calendly to allow clients to schedule callbacks from your support agents.
* [How to Write Unit Tests in Go](https://www.twilio.com/en-us/blog/developers/community/write-unit-tests-go0.md): In this article, you'll learn the basics of writing unit tests in Go, including table-driven tests, coverage tests, and benchmarks.
* [Build a Real-Time Kanban Board with Python, JavaScript and Twilio Sync](https://www.twilio.com/en-us/blog/developers/community/real-time-kanban-board-python-javascript-twilio-sync.md): Learn how to build a real-time Kanban board with cloud storage and multi-client synchronization provided by Twilio Sync.
* [Building a Microlearning Application with Python and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/building-microlearning-python-twilio-sendgrid.md): Build a microlearning application that sends you small amounts of information to your email every day.
* [Two Factor Authentication in Rails 4 with Devise, Authy and Puppies](https://www.twilio.com/en-us/blog/two-factor-authentication-in-rails-4-with-devise-authy-and-puppies-html.md): Learn how to enable two factor authentication in your Rails 4 application using Devise and Authy
* [Document Converter Bot using Twilio WhatsApp, Adobe and Node.js](https://www.twilio.com/en-us/blog/developers/community/document-converter-bot-twilio-whatsapp-adobe-pdf-express-js.md): In this tutorial you are going to learn how to create a document converter WhatsApp bot using Twilio WhatsApp API, Adobe and Node.js
* [9 Reasons to Use the Verify API](https://www.twilio.com/en-us/blog/9-reasons-to-use-the-verify-api.md): From Fraud Guard to managed compliance, learn why the Verify API is the best choice for implementing user verification and authentication.
* [How to Test Your PHP SendGrid Code](https://www.twilio.com/en-us/blog/developers/tutorials/product/test-php-sendgrid-code.md): In this tutorial, you'll learn how to create a test suite for your PHP code when using the official Twilio SendGrid PHP API Library to integrate with SendGrid.
* [Launch Emoji Reaction Confetti in Your Twilio Video Chat with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/launch-emoji-reaction-confetti-video-chat-javascript.md): React to your friends in a fun way by launching emoji confetti in your video chat.
* [Building an App from Scratch with Angular and Webpack](https://www.twilio.com/en-us/blog/developers/community/building-an-app-from-scratch-with-angular-and-webpack-html.md): We build an Single Page AngularJS App and bundle it using webpack, avoiding the need for Angular CLI. We show how to manually create it and show fine control over the app and compilation. Contains sample code and steps and explains modules and services.
* [Creating an SMS dashboard in Java with Spring Boot](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-dashboard-java-spring-boot.md): 
* [Send Personalised Emails using Gemini API, SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/community/send-personalized-emails-gemini-sendgrid-nodejs.md): In this tutorial, learn how to build an application that uses Twilio Sendgrid and the Gemini API to generate personalized emails based on your prompt.
* [Create an SMS chatbot using Amazon Lex and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/create-an-sms-chatbot-using-amazon-lex-and-twilio-sms.md): Learn how to create an SMS chatbot by creating an Amazon Lex bot and integrate it with Twilio SMS.
* [Add Christmas Face Masks to Twilio Video using TensorFlow and WebGL](https://www.twilio.com/en-us/blog/developers/community/christmas-face-masks-twilio-video-tensorflow-webgl.md): Learn how to build a Twilio Video Processor to apply AR face masks in real time, using Typescript, TensorFlow, WebGL, and React.
* [Nominate Twilio for TechCrunch's "Best Startup of 2008" Crunchie](https://www.twilio.com/en-us/blog/nominate-twilio-for-techcrunchs-best-startup-of-2008-crunchie-html.md): If you like Twilio, please take a moment and vote for us in TechCrunch‘s Crunchie Awards: Thank you!
* [Build Permission-Aware SMS Notifications with Go, Twilio, and Permit.io](https://www.twilio.com/en-us/blog/developers/community/build-permission-aware-sms-notifications-with-go--twilio--and-pe.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Scheduling Messages for Appointment Reminders with Twilio](https://www.twilio.com/en-us/blog/scheduling-messages-for-appointment-reminders-with-twilio.md): 
* [Working on the Pipeline: Sending Twilio Voice Data to Segment using Event Streams](https://www.twilio.com/en-us/blog/sending-twilio-voice-data-to-segment-using-event-streams.md): 
* [Riddikulus Passwords: Celebrate Passwords Every Day](https://www.twilio.com/en-us/blog/developers/riddikulus-passwords-celebrate-passwords-every-day.md): 
* [SMS and MMS Notifications with PHP and Laravel](https://www.twilio.com/en-us/blog/server-notifications-php-laravel.md): We build a PHP and Laravel web application which automatically sends SMS messages to your administrators when exceptions occur.
* [Twilio Startups Founder Interview Series | TS7: SellMax](https://www.twilio.com/en-us/blog/developers/twilio-startups-founder-interview-series-ts7-sellmax.md): Learn from the founder of SellMax about launching a business before graduating high school, building custom solutions to drive growth, and creating campaigns with impact.
* [Use Twilio Video to Create a Dog Camera](https://www.twilio.com/en-us/blog/developers/community/twilio-video-dog-camera.md): Use Twilio Video, Python, JavaScript, and an old phone to create a free dog cam
* [How to Authenticate with Magic Links in Go](https://www.twilio.com/en-us/blog/developers/community/authenticate-magic-links-go.md): In this tutorial, you'll build an application that authenticates users with magic links sent via SMS using Go and Twilio's Programmable Messaging API.
* [How to Make a Mysterious Phone Call with Twilio Voice and Java](https://www.twilio.com/en-us/blog/beginner-send-mysterious-voice-call-twilio-java.md): Learn how to make a mysterious phone call with an audio file to a mobile device directly from your command line using Java and Twilio.
* [How to Manage Media Files Using Spring Boot and Amazon S3 Buckets](https://www.twilio.com/en-us/blog/media-file-storage-java-spring-boot-amazon-s3-buckets.md): Learn how to use the AWS S3 SDK in a Spring Boot project to upload and download files from an Amazon S3 bucket.
* [Build an SMS Chatbot With Python, Flask and Twilio](https://www.twilio.com/en-us/blog/build-a-sms-chatbot-with-python-flask-and-twilio.md): Build an SMS chatbot using Python, Flask, and Twilio. Discover how to configure, develop, and deploy your chatbot for efficient SMS messaging. Learn with Twilio
* [Integration Tutorials & Guides](https://www.twilio.com/en-us/blog/developers/tutorials/integrations.md): Step-by-step guides for integrating Twilio with third-party platforms, cloud providers, and services.
* [How to Integrate Laravel With ElastiCache on AWS](https://www.twilio.com/en-us/blog/developers/community/integrate-laravel-with-elasticache-aws.md): In this tutorial, you will learn about ElastiCache and how to leverage it in your Laravel applications when deploying them with Laravel Vapor.
* [How to Test a Yii2 API Using Codeception](https://www.twilio.com/en-us/blog/developers/community/unit-testing-yii2-api-php-codeception.md): Get started with unit testing your Yii2 application using Codeception
* [How to Send and Test HTTP Requests for Twilio SMS in Postman](https://www.twilio.com/en-us/blog/send-test-http-requests-twilio-sms-postman.md): Learn the basics of testing endpoints using the API development tool, Postman, to send HTTP POST requests to Twilio’s messaging API.
* [Predict whether a Basketball Shot is Made with GPT-4V and Twilio Serverless via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/basketball-shot-prediction-gpt4v-serverless-sms.md): Use OpenAI's GPT-4V, Twilio Serverless, and Twilio Programmable Messaging with Node.js to predict whether a basketball shot is going in from an image
* [Send an SMS with Vue and Twilio Functions](https://www.twilio.com/en-us/blog/developers/community/send-sms-vue.md): Learn how to use the Vue JavaScript framework in conjunction with Twilio Functions to send an SMS from your web app
* [Introducing Twilio’s brand-new customer Help Center](https://www.twilio.com/en-us/blog/new-customer-help-center.md): Our new site is where you’ll find our brand new platform, improved site search, and updated ticket submission form. This experience was built from the ground-up to not only replace the old Support Center, but be a better experience for all Twilio customers.
* [Create a Database Queue to Send SMS in PHP with Laravel Queues and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/create-database-queue-send-sms-php-laravel-queues-twilio-sms.md): Understanding Laravel Queues by Sending Background SMS with Twilio SMS and Laravel PHP
* [How to send a vCard with MMS using C# and .NET](https://www.twilio.com/en-us/blog/developers/community/send-vcard-with-mms-using-csharp-and-dotnet.md): Learn how to generate vCard contact files and how to send them over MMS with Twilio Messaging, C#, and .NET.
* [Making Sentiment Analysis Easy With Scikit-Learn](https://www.twilio.com/en-us/blog/developers/community/sentiment-analysis-scikit-learn-html.md): Sentiment analysis uses computational tools to determine the emotional tone behind words, learn how to add it to your apps with Scikit-learn.
* [Here's What Different SIDs mean in a Programmable Messaging Response](https://www.twilio.com/en-us/blog/programmable-messaging-sids.md): This post will help you navigate what all of the Programmable Messaging SIDs mean, and how you can use them to build with Twilio.
* [Send an SMS Message with C# in 30 Seconds](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-an-sms-message-with-c-in-30-seconds-html.md): How to send an SMS message with C# in 30 seconds using the Twilio API
* [Voice Bot Integration with Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/voice-bot-integration-twilio-video.md): Learn how to use a Twilio Phone Number to dial a voice bot into a Twilio Video Room, using TwiML for instructions, and serverless Functions to host our logic.
* [Integrate Twilio Flex with Discord](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-twilio-flex-discord.md): Learn how to build a Discord bot that’s able to connect Discord users to your contact center with Twilio Flex and Node.js.
* [Automating Shift Scheduling with Twilio SMS and Google Sheets](https://www.twilio.com/en-us/blog/developers/community/automating-shift-scheduling-twilio-sms-google-sheets.md): Learn how to build an automated system where an employee can request a shift swap via SMS in Node.js using Twilio and Google Spreadsheets.
* [Image and File Attachments for WebChat in Twilio Flex](https://www.twilio.com/en-us/blog/image-and-file-attachments-webchat-twilio-flex.md): Sharing files during a chat interaction can help speed up support requests by providing additional context to agents and richer instructions to customers. We’re excited to announce a pilot of chat attachments for Twilio Flex.
* [Containerize ASP.NET Core application & SQL Server with Docker](https://www.twilio.com/en-us/blog/developers/community/containerize-your-aspdotnet-core-application-and-sql-server-with-docker.md): Learn how to containerize your ASP.NET Core Web API & SQL Server using Docker. Our guide covers Docker sql server & and writing a Dockerfile for MSSQL.
* [Salary Negotiation and Job Hunting for Developers](https://www.twilio.com/en-us/blog/developers/patrick-mckenzie-on-salary-negotiation-job-hunting-html.md): Patrick McKenzie on the ins and outs of job searching for engineers
* [How to Secure Your SIP Trunks with Twilio](https://www.twilio.com/en-us/blog/secure-elastic-sip-trunks.md): Learn how to secure Twilio's Elastic SIP Trunks and see a walkthrough to configure a Cisco Unified Border Element (CUBE) with TLS & SRTP.
* [Handling Excel Files in Laravel (Part 2)](https://www.twilio.com/en-us/blog/developers/community/handle-excel-files-in-laravel-advanced.md): In this tutorial, you will learn how to validate data before importing it from an Excel file, handle file uploads securely, handle errors, and more.
* [How to create a habit tracker with Twilio Functions and Notion](https://www.twilio.com/en-us/blog/developers/community/create-a-habit-tracker-with-twilio-functions-and-notion.md): Learn how to developer a Twilio SMS app with Twilio Functions and Node.js to track habits using Notion as a database.
* [Build an Email Newsletter with Django and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-email-newsletter-django-twilio-sendgrid.md): Build a newsletter backend using Python, the Django web framework and the Twilio SendGrid email service.
* [Generate Access Tokens for Twilio Chat, Video, and Voice](https://www.twilio.com/en-us/blog/generate-access-token-twilio-chat-video-voice-using-twilio-functions.md): In this tutorial, learn how to generate Access Tokens when building client-side Twilio Chat, Video, and Voice projects using Twilio Functions.
* [Add Filters to Your Twilio Video Conference Application Using FaceAPI, React Hooks, and TypeScript](https://www.twilio.com/en-us/blog/developers/community/add-filters-twilio-video-application-faceapi-react-hooks-typescript.md): Learn how to add cool filters to the faces in your React + TypeScript video app.
* [Build a Spoiler App in PHP with Twilio SMS and Laravel](https://www.twilio.com/en-us/blog/developers/community/build-a-spoiler-app-in-php-with-twilio-sms-laravel.md): Learn how to build a spoiler app for your favorite TV show in PHP using Twilio SMS and Laravel
* [Small tricks: Utilize Temporary Storage under Twilio Functions](https://www.twilio.com/en-us/blog/temporary-storage-twilio-functions.md): I show sample code on how to create temporary storage and read and write in a Twilio Function. Adapt this code for multiple stages of logic.
* [What we learned from adding WhatsApp verification to the Authy App](https://www.twilio.com/en-us/blog/authy-2fa-whatsapp-verification-experiment.md): Twilio's Authy App ran an experiment to determine if WhatsApp one-time passcodes was a viable channel for verification. We share the experiment results and how we're moving forward.
* [5 ways to Make Python HTTP Requests](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-ways-http-requests-python.md): Discover 5 ways to make HTTP requests in Python. In this experiment-based tutorial, we’ll walk through brief code snippets that show how to make a simple GET request.
* [Twilio Releases: Summer 2020 Recap](https://www.twilio.com/en-us/blog/developers/twilio-releases-summer-2020-recap.md): We are excited to announce the launch of Twilio Releases, a way for you to stay abreast of the latest APIs and features every quarter, get a sneak peak into upcoming beta programs, and download free code samples from Twilio CodeExchange.
* [Send Twilio Events to Segment using Event Streams](https://www.twilio.com/en-us/blog/send-twilio-events-to-segment-using-event-streams.md): How to send Twilio Data to Segment using the new Event Streams integration.
* [Add Muting and Unmuting to Your Twilio Programmable Video App with TypeScript](https://www.twilio.com/en-us/blog/developers/community/add-muting-unmuting-twilio-programmable-video-typescript.md): Expand your Twilio Programmable Video and TypeScript app by adding muting and unmuting capabilities.
* [What’s New in Laravel 6: Ignition and Flare](https://www.twilio.com/en-us/blog/developers/whats-new-in-laravel-6-igntion-and-flare.md): 
* [New Pricing for the Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/new-pricing-twilio-api-whatsapp.md): 
* [How To Send Multiple SMS Using Spring Boot and Kotlin](https://www.twilio.com/en-us/blog/developers/tutorials/java-spring-boot-kotlin-send-multiple-sms.md): Let's find out how to build an API to notify different users via SMS with Twilio in a Spring Boot application developed with Kotlin.
* [Send Scheduled SMS with Ruby and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-scheduled-sms-ruby-twilio.md): Learn how to schedule SMS using Ruby and Twilio Programmable Messaging.
* [How to send an SMS from React with Twilio | Twilio](https://www.twilio.com/en-us/blog/send-an-sms-react-twilio.md): Learn how to create a back end application that implements the Twilio REST API, protects your credentials, and sends SMS messages for you.
* [How to Create a News Feed with Goutte and Twilio's Message Scheduling API](https://www.twilio.com/en-us/blog/developers/community/create-news-feed-with-goutte-and-twilio-message-scheduling-api.md): In this tutorial, you'll learn how to create a personalised news feed with Goutte and Twilio's Message Scheduling API.
* [How to Implement Drag and Drop Image With File Upload in Laravel and React](https://www.twilio.com/en-us/blog/developers/community/implement-drag-drop-image-file-upload-laravel-react.md): In this tutorial, you'll learn how to implement drag-and-drop file upload functionality in Laravel with React.
* [How to Send Automatic Recurring Emails in Python With SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/how-to-send-recurring-emails-in-python-with-sendgrid.md): Automated emails are essential to any business looking to increase efficiency. Learn how to automate recurring emails in Python with SendGrid.
* [Building Conversational AI for Owl Car with Twilio, Segment, and Google Cloud CCAI](https://www.twilio.com/en-us/blog/build-conversational-ai-twilio-segment-google-cloud-ccai.md): How to configure Twilio’s voice integration with a focus on how we used Twilio Flex, Twilio Segment, and Google Cloud CCAI to build the Owl Car use case.
* [How to Integrate AWS Simple Notification Service (SNS) with Twilio SendGrid](https://www.twilio.com/en-us/blog/aws-simple-notification-service-sendgrid-email-java.md): Learn how to integrate AWS Simple Notification Service (SNS) with Twilio’s SendGrid email APIs.
* [Audio visualisation with the Web Audio API and React](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/audio-visualisation-web-audio-api--react.md): 
* [Build a Digital Jukebox for WhatsApp using Spotify, Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-digital-jukebox-whatsapp-spotify-python-flask-twilio.md): Build a Jukebox app for WhatsApp that allows users to add their favorite songs to a shared Spotify playlist.
* [Best Practices for OTP Input Forms in Android](https://www.twilio.com/en-us/blog/developers/best-practices/best-practices-for-otp-input-forms-in-android.md): This article covers best practices on creating, troubleshooting, and implementing OTP input forms developed for Android. Learn more with Twilio.
* [Send Bulk SMS With PHP and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/send-bulk-sms-with-php-and-twilio.md): In this tutorial, you'll learn how to send bulk SMS in PHP using Twilio, where recipients' phone numbers are stored in a SQLite database.
* [Providing One Time Passwords via Voice Calls with Twilio and Laravel](https://www.twilio.com/en-us/blog/developers/community/providing-one-time-passwords-via-voice-calls-twilio-laravel.md): 
* [How to Control Your Raspberry Pi with Twilio SMS](https://www.twilio.com/en-us/blog/control-raspberry-pi-twilio-sms.md): Learn how to use SMS to control a device connected to your Raspberry Pi.
* [Use Razor Layouts in FluentEmail to reuse Headers and Footers](https://www.twilio.com/en-us/blog/developers/community/use-razor-layouts-in-fluentemail-to-reuse-headers-and-footers.md): Learn how to reuse Razor code like headers and footers across multiple Email Templates using Layouts in FluentEmail.
* [Proxy your phone number with Twilio Programmable Voice and Twilio Functions](https://www.twilio.com/en-us/blog/protect-phone-number-proxying-twilio-phone-numbers-twilio-voice-twilio-functions.md): 
* [Build a Custom WordPress Plugin to Send SMS with Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/build-custom-wordpress-plugin-send-sms-twilio-programmable-messaging.md): 
* [How to Build a Bulk SMS Service with Django and Twilio](https://www.twilio.com/en-us/blog/bulk-sms-service-django-twilio.md): Learn how to build a bulk SMS service with Django and Twilio.
* [Build a Basic Call Center in Just a Few Minutes with Twilio](https://www.twilio.com/en-us/blog/build-a-basic-call-center-in-just-a-few-minutes-with-twilio-html.md): Learn how to build a basic call center with Twilio and without the need of deploying your own server.
* [How to Create a Magic Link in Laravel with Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/create-magic-link-laravel-twilio-sms.md): In this tutorial, you'll learn how to create a magic link in Laravel with Twilio SMS.
* [QR Codes And Security: A Shallow Dive](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/qr-codes-security-shallow-dive.md): Learn about the history and inner workings of QR codes, and how they're used for 2-factor authentication.
* [Build no code landing page using Bubble.io and Sendgrid](https://www.twilio.com/en-us/blog/developers/community/build-no-code-site-contact-form-bubbleio-sendgrid.md): In this tutorial, create a no-code landing page with a contact form using Bubble.io and Twilio SendGrid to save time and costs for your business.
* [Add Voice AI to your website with the Twilio Voice JavaScript SDK and ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/voice-ai-conversationrelay-twilio-voice-sdk.md): Add Voice AI Applications to your Website and Apps with the Twilio JavaScript Voice SDK (WebRTC) and ConversationRelay.
* [How to Send an SMS With Java and SpringBoot](https://www.twilio.com/en-us/blog/send-basic-sms-java-springboot.md): Learn how to send a quick SMS to a mobile device using Java, SpringBoot, and Twilio SMS.
* [How to Build a CRUD RESTful API in PHP with API Platform and Symfony 4](https://www.twilio.com/en-us/blog/developers/community/build-crud-restful-api-php-api-platform-symfony-4.md): A simple PHP API to illustrate how to create a CRUD REST API with Symfony 4 and API Platform
* [Collect Survey Responses with Twilio Voice, Airtable and OpenAI](https://www.twilio.com/en-us/blog/developers/community/collect-survey-responses-twilio-programmable-voice-airtable.md): In this tutorial, learn how to create and collect responses to engaging phone surveys by combining Twilio Programmable Voice and the Airtable API.
* [Using Interfaces and Dependency Injection for Inversion of Control in ASP.NET Core 3.1 Razor Pages Projects Built with the MVVM Design Pattern](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/using-interfaces-dependency-injection-inversion-control-asp-net-core-razor-pages-mvvm-design-pattern.md): Software programming tutorial showing how to refactor an existing ASP.NET Core 3.1 application built with the Model-View-ViewModel (MVVM) design pattern so it uses interfaces and dependency injection.
* [Liftoff and Learn Twilio Messaging](https://www.twilio.com/en-us/blog/developers/liftoff-and-learn-twilio-messaging.md): Are you ready to take your communication game to new heights? Then get ready for Liftoff and Learn: Twilio Messaging, the first instalment in our brand-new video tutorial series designed to help you build communication solutions that soar.
* [How to Use Google Sheets as a Database for Your PHP App](https://www.twilio.com/en-us/blog/developers/tutorials/use-google-sheets-as-database-for-php-app.md): In this tutorial, you're going to learn how to backup data from a PHP application, to Google Sheets, and notify users afterward via SMS powered by Twilio.
* [Build an AI SMS Chatbot with Replicate, LLaMA 2, and LangChain](https://www.twilio.com/en-us/blog/ai-sms-chatbot-replicate-llama-2-langchain.md): Learn to build an SMS chatbot powered by AI using the LLaMA 2 model, Replicate, and LangChain with Twilio!
* [Build a Custom Error Reporting System with Twilio SendGrid and Django](https://www.twilio.com/en-us/blog/developers/community/build-custom-error-reporting-twilio-sendgrid-django.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Use Your Fingerprint with 1Password to Authenticate the Twilio CLI](https://www.twilio.com/en-us/blog/use-your-fingerprint-with-1password-to-authenticate-twilio-cli.md): Learn to install a 1Password Shell Plugin that makes authentication with the Twilio CLI as easy as scanning your fingerprint.
* [Integrate Twilio Flex and Microsoft Dynamics 365 with Zing](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-flex-microsoft-dynamics-zing-blueprint.md): Improve your customer experience by integrating Twilio Flex with Microsoft Dynamics 365. Grab Zing's blueprint for real-time data sync and agent productivity.
* [Migrating from the Authy API to the Verify API for SMS 2FA | Twilio](https://www.twilio.com/en-us/blog/migrate-authy-to-verify.md): The Verify API is an evolution of the Authy API with continued support for SMS, voice, and email one-time passcodes, providing an improved developer experience plus new features.
* [Build an Animal Crossing party line in 5 minutes](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/animal-crossing-party-line.md): 
* [Scheduling SMS in Laravel with Twilio](https://www.twilio.com/en-us/blog/developers/community/scheduling-sms-laravel-twilio.md): In this tutorial, you'll learn how to schedule SMS notifications with Twilio's Programmable Messaging API and Laravel, ensuring timely reminders with a minimum of effort.
* [How to Integrate Amazon Cognito Authentication with Hosted UI in ASP.NET Core](https://www.twilio.com/en-us/blog/integrate-amazon-cognito-authentication-with-hosted-ui-in-aspdotnet-core.md): Learn how to use AWS Cognito and its Hosted UI to add authentication to your ASP.NET Core applications.
* [How to download image files in Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/download-image-files-ruby.md): 
* [Asynchronous JavaScript: Introduction to JavaScript Promises](https://www.twilio.com/en-us/blog/developers/community/asynchronous-javascript-introduction-promises.md): Learn how JavaScript Promises work and how you can use them in your own applications to execute asynchronous code in this easy-to-follow programming tutorial.
* [Using Test Credentials and Magic Phone Numbers to Test Twilio Applications](https://www.twilio.com/en-us/blog/using-test-credentials-magic-phone-numbers-twilio-applications.md): Learn how to use test credentials to test your Twilio SMS and Voice applications without incurring in charges.
* [Build a Pictionary Web App with Twilio Video, Twilio Sync, and JavaScript](https://www.twilio.com/en-us/blog/developers/community/build-pictionary-twilio-video-sync-javascript.md): Learn how to build a video-based pictionary game to play with your friends using Twilio Video, Twilio Sync, and JavaScript
* [Memory Management in Go: 4 Effective Approaches](https://www.twilio.com/en-us/blog/developers/community/memory-management-go-4-effective-approaches.md): In this tutorial, you’ll learn four effective techniques you can apply to manage memory even better in your Go application.
* [Schedule a Message in Twilio Studio](https://www.twilio.com/en-us/blog/schedule-a-message-in-twilio-studio.md): Learn how to schedule a text message using Twilio Message Scheduling inside of Twilio Studio.
* [Celebrate St Patrick's Day: Translate English to Gaelic with Twilio Serverless, SMS, and IBM Watson](https://www.twilio.com/en-us/blog/developers/tutorials/st-patricks-english-gaelic-translation-sms-watson.md): 
* [Elevated Authentication with Authy](https://www.twilio.com/en-us/blog/developers/best-practices/elevated-authentication-authy.md): 
* [Tips for Setting up Work from Home Agents with Twilio Flex](https://www.twilio.com/en-us/blog/tips-setting-up-work-home-agents-twilio-flex.md): Tips to modify Twilio Flex for work from home contact agents by changing codecs, and incorporating Twilio's Voice client in existing contact center setups.
* [Build Twilio Video chat app with Python and JavaScript](https://www.twilio.com/en-us/blog/build-video-chat-application-python-javascript-twilio-programmable-video.md): In this tutorial, learn how to build a web-based video chat application using Python, JavaScript and Twilio Programmable Video.
* [Using Airtable as a database for your Twilio app](https://www.twilio.com/en-us/blog/airtable-database-read.md): Learn to read Airtable data from a Twilio serverless function so that you can use Airtable as a lightweight database.
* [Laravel Reverb: A Comprehensive Guide to Real-Time Broadcasting](https://www.twilio.com/en-us/blog/developers/community/laravel-reverb-comprehensive-guide-real-time-broadcasting.md): In this tutorial, you’ll learn how to implement Laravel Reverb to broadcast live updates across your applications, to create dynamic user experiences.
* [Community Content](https://www.twilio.com/en-us/blog/developers/community.md): Explore tutorials, projects, and stories from the Twilio community, plus spotlights on Champions and standout developer solutions.
* [Async/Await: The Hero JavaScript Deserved](https://www.twilio.com/en-us/blog/developers/asyncawait-the-hero-javascript-deserved-html.md): Async/Await: The Hero Javascript Deserved
* [Top 5 Machine Learning Algorithms You Need to Know](https://www.twilio.com/en-us/blog/developers/community/top-5-ml-algorithms-to-know.md): Understanding algorithms can make our lives as developers easier, so it's been frustrating to personally find most machine learning tutorials to either be too high-level or too low-level to be beginner-friendly. This blog post is meant to make machine learning algorithms accessible to all, including non-ML engineers.
* [Building JavaScript Microservices with Node.js](https://www.twilio.com/en-us/blog/developers/community/building-javascript-microservices-node-js.md): 
* [MCP-Based .NET Micro-Weather Wisdom SMS Service Using Twilio & OpenAI](https://www.twilio.com/en-us/blog/developers/community/mcp-based-dot-net-micro-weather-wisdom-sms-service-using-twilio-and-openai.md): This tutorial walks you step-by-step through building a production-minded but lightweight service that delivers personalized, actionable weather tips over SMS. This system fetches weather forecasts through the MCP pattern, for easy data integration between different service providers and for testing. Then, the application asks OpenAI to craft crisp human-friendly advice, suggesting clothing, commute, and activities. It then delivers the advice via Twilio SMS, either on a schedule or on demand when somebody texts your number.
* [Build a Voice and SMS AI Agent with Twilio Agent Connect and Microsoft Azure](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/voice-sms-ai-twilio-agent-connect-microsoft-azure.md): Quickly deploy a voice and SMS AI agent to Azure Container Apps using TAC and Conversation Orchestrator, the Azure Developer CLI, Python, and FastAPI.
* [Build Multimodal AI with Twilio & OpenAI Realtime API](https://www.twilio.com/en-us/blog/developers/twilio-openai-realtime-api-resources.md): Unlock advanced multimodal Voice AI experiences by integrating Twilio APIs with OpenAI's Realtime API. Elevate customer interactions with our tutorials and samples.
* [Introduction to Application Testing with Twilio](https://www.twilio.com/en-us/blog/introduction-to-application-testing-with-twilio.md): An introduction to application testing with Twilio. This article discusses how to perform unit tests, integration tests and live tests for SMS messages and voice calls.
* [Integrating ServiceNow with Flex](https://www.twilio.com/en-us/blog/integrating-servicenow-flex.md): ServiceNow Flex Integration
* [How to Make Twilio Flex WebChat Interactive](https://www.twilio.com/en-us/blog/twilio-flex-webchat-interactive.md): Learn how to build interactive web chat into Twilio Flex with this tutorial.
* [Protect your users against email HTML injections](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/dont-get-pwned-via-email-html-injection.md): Learn how to prevent HTML injection into your emails and protect your users from bad actors!
* [Send Recurring Emails in PHP with SendGrid and Laravel 7 Task Scheduler](https://www.twilio.com/en-us/blog/developers/community/send-recurring-emails-php-sendgrid-laravel-7-task-scheduler.md): Learn how to send recurring emails in PHP using SendGrid and the Laravel 7 Task Scheduler
* [Create a WhatsApp and Email Reminder System using Laravel and Inertia](https://www.twilio.com/en-us/blog/developers/community/whatsapp-email-reminder-system-laravel-inertia.md): This tutorial walks you through the process of building a straightforward yet powerful reminder system with SMS, WhatsApp, and email notifications.
* [How to Get a Temporary Phone Number With Twilio](https://www.twilio.com/en-us/blog/how-to-set-up-a-temporary-phone-number-in-less-than-five-minutes-with-twiml-bins-html.md): Temporary phone numbers can help with text message verification. Here's how to get a temporary fake phone number with Twilio in less than 5 minutes.
* [How to Build an Inventory Chatbot on WhatsApp with FastAPI](https://www.twilio.com/en-us/blog/inventory-chatbot-whatsapp-fastapi.md): Learn how to use Python and FastAPI to build a WhatsApp chatbot to manage your product inventory.
* [Announcing Twilio Docs Support for llms.txt and Markdown](https://www.twilio.com/en-us/blog/developers/docs-llms-txt-markdown-support.md): The Twilio Docs now support the emerging llms.txt standard and Markdown, enabling customers to add Twilio context directly to their LLM-powered tools.
* [Build an English to Shakespearean Translator using SMS and PHP](https://www.twilio.com/en-us/blog/developers/community/build-english-shakespearean-translator-sms-php.md): Learn how to translate English to Shakespeare by building your own SMS translator in PHP
* [Secure an Application with the Pangea and Twilio Firebase Extensions](https://www.twilio.com/en-us/blog/developers/community/secure-application-pangea-twilio-firebase-extensions.md): Secure a Firebase Application with the Pangea Known Malware Detection and Send Messages with Twilio Extensions to receive real-time SMS notifications when users upload malicious files.
* [Passwordless Authentication With PHP Using Twilio Verify](https://www.twilio.com/en-us/blog/passwordless-authentication-php-twilio-verify.md): In this article, you'll learn how passwordless authentication infrastructure works, and create a small PHP application that uses this authentication approach, by integrating with Twilio's Verify API.
* [Developers Build for the New Normal: Ryan Kauffman](https://www.twilio.com/en-us/blog/developers/developers-build-new-normal-ryan-kauffman.md): 
* [How to Validate Phone Number Input in HTML and JavaScript](https://www.twilio.com/en-us/blog/validate-phone-number-input.md): If you Googled "phone number regex" and regretted it you're in the right place. This post will walk through how to use two free tools to check a phone number's validity using HTML and JavaScript.
* [Implementing an SMS Auto-Responder with Twilio and Go](https://www.twilio.com/en-us/blog/developers/community/implementing-an-sms-auto-responder-with-twilio-and-go.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Practical Guide to Creating Microservices With Go-Micro](https://www.twilio.com/en-us/blog/developers/community/a-practical-guide-to-creating-microservices-with-go-micro.md): In this tutorial, you’ll learn about the microservice architecture, delve into what it means, explore its advantages, and compare it with the traditional monolithic approach. In addition, you'll learn how to build one using Go and the Go-micro framework.
* [Using Twilio Functions with TypeScript](https://www.twilio.com/en-us/blog/twilio-functions-typescript.md): Learn how you can use TypeScript to author your Twilio Functions and deploy them from the command-line.
* [Working with MIDI data in Python using Mido](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/working-with-midi-data-in-python-using-mido.md): 
* [Add Dominant Speaker Detection to your Twilio Programmable Video Application](https://www.twilio.com/en-us/blog/developers/community/dominant-speaker-detection-twilio-programmable-video.md): Learn how to add dominant speaker detection to your Twilio Programmable Video application.
* [Build a Face Recognition System with Email Alerts using Python, OpenCV and SendGrid](https://www.twilio.com/en-us/blog/developers/community/face-recognition-email-alerts-python-opencv-sendgrid.md): Learn how to build a face recognition system that sends you email alerts when a face is recognized.
* [How to use the Twilio Verify API with Firebase and React Redux](https://www.twilio.com/en-us/blog/verify-api-firebase-react-redux.md): Learn to use Twilio Verify with React Redux and a Firebase backend to verify new users for a platform.
* [How to build international phone number input in HTML and JavaScript](https://www.twilio.com/en-us/blog/international-phone-number-input-html-javascript.md): This blog post will walk through how to build a phone number input field to process and parse international phone numbers using basic HTML, JavaScript, and the intl-tel-input plugin.
* [How to Use SQLite With Go](https://www.twilio.com/en-us/blog/developers/community/use-sqlite-go.md): In this two-part tutorial, we’ll explore how to integrate SQLite with Go using the go-sqlite3 library. and build a simple note taking application with Gin.
* [React vs. Svelte: Comparing the Basics](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/react-svelte-comparing-basics.md): Comparing the basics of Svelte and React, from component structure to props, state, and more.
* [How to Use RabbitMQ in Go](https://www.twilio.com/en-us/blog/developers/community/how-to-use-rabbitmq-in-go.md): In this article, you'll learn how to use RabbitMQ to build a resilient Go application, step by step.
* [PennApps Recap: EyePhone, Inventory, and Making Your Coffee Maker Text You](https://www.twilio.com/en-us/blog/pennapps-recap-eyephone-inventory-and-making-your-coffee-maker-text-you-html.md): Twilio brings you the PennApps recap, highlighting the awesome hacks from PennApps.
* [How to Build a Video Summarizer with Twilio, ChatGPT and Picovoice](https://www.twilio.com/en-us/blog/developers/community/video-summarizer-twilio-chatgpt-picovoice.md): Learn how to build an AI video summarizer service through WhatsApp using Twilio, ChatGPT and Picovoice on Node.js.
* [How to send vCards with WhatsApp using C# and .NET](https://www.twilio.com/en-us/blog/developers/community/send-vcards-with-whatsapp-using-csharp-and-dotnet.md): Learn how to generate vCards using C# and .NET, and send them to phone numbers over WhatsApp.
* [Build a Secure Signup API in .NET](https://www.twilio.com/en-us/blog/developers/community/build-a-secure-signup-api-in-dot-net-filters-emails-verifies-twilio-sendgrid.md): Build a Secure Signup API in .NET that Filters Emails and Verifies with Twilio SendGrid: tutorial to help your email campaign productivity.
* [Handling High Volume Inbound SMS and Webhooks with Twilio Functions and Amazon SQS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/handling-high-volume-inbound-sms-and-webhooks-with-twilio-functions-and-amazon-sqs-html.md): Learn to handle high volume inbound SMS with Twilio Functions and Amazon SQS. Clear incoming messages and status events with Node.js workers.
* [How to build a stock screener with Danfo.js and Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/community/build-stock-screener-danfo-js.md): Learn how to build a stock screener using Danfo.js that checks for breakout prices and notifies you via SMS.
* [Turn Voice Recordings into Shareable Videos with Python and FFmpeg](https://www.twilio.com/en-us/blog/developers/community/turn-voice-recordings-shareable-videos-python-ffmpeg.md): Learn how to process voice recordings into videos that can be shared on social media with Python and FFmpeg.
* [Impressing Your Hackathon with Ngrok, Python, and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/ngrok-for-hackathons.md): Understanding ngrok as a useful development tool to test out Flask projects that require webhooks to forward requests quickly and easily.
* [How to Store Files on Google Cloud Storage Using PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/store-files-on-google-cloud-storage-using-php.md): In this tutorial, learn how to store files using Google Cloud Storage and Flysystem to retrieve, view, upload, rename, and delete files.
* [Attention Pythonistas, Twilio Has a Contest Just For You! (Ends 11/14)](https://www.twilio.com/en-us/blog/attention-pythonistas-twilio-has-a-contest-just-for-you-ends-1114-html.md): For this week’s contest we’re calling on all Python developers to build the best app they can using the Twilio API for a chance to win some
* [Tech Community and Barbecue in Austin, Texas](https://www.twilio.com/en-us/blog/developers/tech-community-and-barbecue-in-austin-texas.md): 
* [How to Manage Your Twilio Verify Safe List in Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/manage-twilio-verify-safe-list-laravel.md): In this tutorial, you'll learn how to manage your Twilio Safe Safe List API in Laravel.
* [Schedule a NASA Astronomy Picture of the Day SMS with Python, Django, and Twilio](https://www.twilio.com/en-us/blog/developers/community/schedule-nasa-photo-sms-python-django.md): Build a Django application that sends out a daily SMS containing the NASA APOD Photo of the Day.
* [Build a Command Line Tool With Symfony](https://www.twilio.com/en-us/blog/developers/community/build-command-line-tool-symfony.md): Learn why the command line is still relevant and how to build a powerful command line tool that can generate an expense report and email it using Symfony Console Component.
* [The Ultimate Guide to OpenAI's GPT-3 Language Model](https://www.twilio.com/en-us/blog/developers/ultimate-guide-openai-gpt-3-language-model.md): Learn how to work with the GPT-3 language model from OpenAI.
* [Build WhatsApp AI Voice Assistant with Python, Whisper, ChatGPT, and Twilio](https://www.twilio.com/en-us/blog/build-ai-voice-assistant-whatsapp-python-whisper-chatgpt-twilio.md): In this tutorial, learn how build an AI voice assistant that understands and replies intelligently to voice notes through OpenAI's Whisper API and ChatGPT.
* [Build a Nearby Hospital Finder WhatsApp Chatbot with Laravel, Redis, and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-nearby-hospital-finder-whatsapp-chatbot-laravel-redis-twilio.md): Dive into building a chatbot in WhatsApp with Laravel and Redis
* [Build a Blood Mary Web App with Twilio Programmable Video and the Web Speech API](https://www.twilio.com/en-us/blog/developers/community/blood-mary-programmable-video-web-speech-api.md): Learn how to use video processors in conjunction with Twilio Programmable Video and the Web Speech API to build a spooky Blood Mary app for Halloween.
* [Build a movie recommendation app with Wikidata and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-movie-recommendation-app-wikidata-twilio-sms.md): In this tutorial, use Wikidata and The Twilio and Wikipedia APIs to build a movie recommendation app that provides movie suggestions via SMS.
* [Twilio Open Sources Stashboard, the Status Dashboard](https://www.twilio.com/en-us/blog/developers/twilio-open-sources-stashboard-the-status-dashboard-html.md): Some of you may have noticed Twilio’s shiny new API Status page at http://status.twilio.com. We’re excited to announce that Twilio finally
* [Google Spreadsheets and .NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/google-spreadsheets-and-net-core-html.md): Google Spreadsheets and .NET Core
* [What is Razor Templating, really?](https://www.twilio.com/en-us/blog/developers/community/what-is-razor-templating.md): Take a peek behind the scenes of Razor, and learn really happens when you render that web page from a Razor template.
* [Is it safe to say at Thanksgiving? with Transfer Learning and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/safe-to-say-at-thanksgiving-transfer-learning-sms.md): Build an application to determine whether or not something is safe to say at Thanksgiving dinner using transfer learning with Hugging Face Transformers and Twilio Programmable Messaging in Python.
* [A2P 10DLC registration: Enhancing customer messaging for the future](https://www.twilio.com/en-us/blog/a2p-10dlc-registration.md): After August 31, 2023, Twilio will block all unregistered U.S.-bound 10DLC messages. Follow these steps and register now to experience the least amount of service disruption.
* [Introducing Media Streams: Improve customer call experience in real-time](https://www.twilio.com/en-us/blog/media-streams-public-beta.md): With Media Streams, extend the capabilities of your Twilio voice application in real-time by integrating with your own applications or third party services.
* [Build a Simple Chat Room App in React with Laravel Breeze and Twilio's Conversations API](https://www.twilio.com/en-us/blog/developers/community/build-simple-chat-room-app-react-laravel-breeze-php-twilio-conversations-api.md): Learn how to build your own chat room app in React with a PHP backend using Laravel Breeze and Twilio Conversations API
* [Build an Interactive Serverless Voice and Messaging Application using Twilio and AWS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/interactive-serverless-apps-voice-messaging-channels.md): Learn to build a multilingual interactive serverless application in Amazon Web Services (AWS) that leverages Twilio Voice and Messaging channels.
* [Inspire your Friends using Go and Twilio Messaging](https://www.twilio.com/en-us/blog/developers/community/inspire-your-friends-using-go-twilio-messaging.md): In this tutorial, you’ll build a Go application that sends inspiring messages via SMS using Twilio Messaging Service to a list of your friends.
* [How to Start an HTTP Servlet](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/java-http-servlets-beginner.md): Learn how to build and start an HTTP servlet with Gradle for Java web applications.
* [Creating a Smart Assistant using Twilio Voice, Amazon Alexa, and Laravel](https://www.twilio.com/en-us/blog/developers/community/creating-a-smart-assistant-using-twilio-voice-and-amazon-alexa-laravel-php.md): 
* [How to Convert Audio Files Using FFMpeg and PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/convert-audio-files-using-ffmpeg-and-php.md): In this tutorial, learn how to use FFMpeg to convert an MP3 file to FLAC, OGG, and WAV formats, both on the command line and programmatically using PHP.
* [Set Up Seamless Magic Link Authentication with SendGrid and Laravel](https://www.twilio.com/en-us/blog/developers/community/seamless-magic-link-authentication-sendgrid-laravel.md): This tutorial will walk you through implementing Magic Link authentication in a Laravel application using SendGrid.
* [Google Spreadsheets and PHP](https://www.twilio.com/en-us/blog/developers/community/google-spreadsheets-and-php-html.md): Use the Google Sheets API with PHP to read and write from spreadsheets your own data-driven applications using this tutorial.
* [How to Build an Amazon Price Tracking Chatbot with WhatsApp and Java Spring Boot](https://www.twilio.com/en-us/blog/developers/community/whatsapp-spring-boot-amazon-price-tracker-holiday.md): How to build an Amazon price tracker for WhatsApp using Twilio and Java Spring Boot.
* [Twilio Programmable Voice JavaScript Quickstart Demo Application with Node](https://www.twilio.com/en-us/blog/programmable-voice-javascript-quickstart-demo-node.md): Walk through the Node JavaScript Twilio Programmable Voice Quickstart. See sample code and steps, and common errors you might hit.
* [Using ClickHouse to count unique users at scale](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/using-clickhouse-to-count-unique-users-at-scale.md): Transform query times by using ClickHouse. Implement semantic sharding for rapid unique user counts. Optimize filtering and grouping effectively.
* [Microservice Template to Handle SendGrid Inbound Parse on AWS](https://www.twilio.com/en-us/blog/microservice-template-handle-sendgrid-inbound-parse.md): Microservice build using Amazon Web Services (AWS) to receive and process Inbound Parse Emails sent from SendGrid. Collect, manage, and analyze inbound emails.
* [What Is RabbitMQ and How Do You Use It With Laravel](https://www.twilio.com/en-us/blog/developers/community/rabbitmq-job-queues-laravel.md): In this tutorial, you'll learn what RabbitMQ is and how to use It with Laravel
* [Using Data Binding in Xamarin Applications](https://www.twilio.com/en-us/blog/developers/community/using-data-binding-in-xamarin-applications.md): Software development tutorial providing a hands-on introduction to using data binding in Xamarin forms. Includes a companion repository providing complete, runnable source code for the sample project and iOS and Android emulators
* [How to Receive Notifications for LinkedIn Job Postings with RapidAPI and Twilio](https://www.twilio.com/en-us/blog/developers/community/linkedin-job-postings-whatsapp-notifications-rapidapi.md): Learn how to use Twilio WhatsApp to receive notifications of the latest jobs postings from LinkedIn based on search criteria using RapidAPI.
* [Lazarus: Twilio’s Cloud Scale Automated Microservice Remediation System](https://www.twilio.com/en-us/blog/developers/twilio-cloud-scale-automated-microservice-remediation-html.md): Learn about automating microservice system remediation using Lazarus from Twilio.
* [Test Driven AutoMapper with .NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/test-driven-automapper-net-core.md): 
* [Build an Automated Appointment Reminder Service with Go and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-an-automated-appointment-reminder-service-with-go-and-twil.md): In this tutorial, you will learn how to build an automated appointment reminder system in Go using the Twilio Programmable Messaging API.
* [Building a Blazing Fast Object-to-Object Mapper in C# with .NET Core 3.1](https://www.twilio.com/en-us/blog/developers/community/building-blazing-fast-object-mapper-c-sharp-net-core.md): Computer programming tutorial demonstrating multiple ways of building an object-to-object mapper in C# with .NET Core 3.1, including performance metrics and analysis. Also shows how to implement the AutoMapper library.
* [Send WhatsApp Notifications with Python and Twilio](https://www.twilio.com/en-us/blog/send-whatsapp-notifications-python-twilio.md): Learn how to send notifications to customers on WhatsApp using Python.
* [Rainy with a chance of Azure Cloud](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/rainy-with-a-chance-of-azure-cloud.md): 
* [Build a Single Page Application in PHP with Yii 2.0 and Vue.js](https://www.twilio.com/en-us/blog/developers/community/build-single-page-application-in-php-yii-2-0-vue-js.md): In this tutorial, you will learn how to build a Single Page Application using Vue.js and the Yii 2.0 PHP framework; a CRUD API for a library app.
* [Build and Deploy: How COVID-19 Accelerated Telemedicine](https://www.twilio.com/en-us/blog/developers/build-and-deploy-telemedicine.md): In this season we talk to developers and technologists in healthcare. This episode features Jeff Lawson, Dr. Erica Lawson, Susan Collins, and Dr. Tim Peck.
* [Registering a SIP Phone Directly to Twilio (and so much more...)](https://www.twilio.com/en-us/blog/registering-sip-phone-twilio-inbound-outbound.md): Register a SIP phone directly with Twilio and place and receive calls. Use TwiML Bins and Twilio Functions to route SIP call legs.
* [Build Easy Phone Number Based Login With Twilio and Parse](https://www.twilio.com/en-us/blog/build-easy-phone-number-based-login-with-twilio-and-parse-html.md): Build Easy Phone Number Based Login With Twilio And Parse
* [Three Things You Didn't Know You Could Do with npm Scripts](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/npm-scripts.md): npm scripts are a great way to automate common tasks during your Node.js development flow. In this blog post we'll cover the basics but also three lesser known features of npm scripts and how you can use them to level up your day to day development tasks.
* [Sending One-time Passwords in WhatsApp using PHP, Laravel, and the Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/sending-one-time-passwords-whatsapp-php-laravel-twilio-whatsapp-api.md): Learn how to implement WhatsApp notifications by creating One-time passwords in the Laravel Registration
* [Build vs. Buy: An Architect's Guide to Video & WebRTC](https://www.twilio.com/en-us/blog/developers/best-practices/build-vs-buy-architect-guide-webrtc.md): Learn the challenges of implementing WebRTC and the pros and cons of building a custom WebRTC solution vs. using a cloud-based API.
* [Create an Incoming Webhook to Forward SMS to Slack with Laravel](https://www.twilio.com/en-us/blog/create-incoming-webhook-forward-sms-slack-laravel-php.md): 
* [$ twilio update: RCS is Here](https://www.twilio.com/en-us/blog/developers/twilio-update-ep2-rcs-is-here.md): Links and resources discussed during episode 2 of $ twilio update: RCS is here. $ twilio update is a biweekly news show covering the latest from Twilio.
* [Capturing Twilio Video JS SDK Logs](https://www.twilio.com/en-us/blog/capturing-twilio-video-js-sdk-logs.md): Use the Twilio Video JS Logger to intercept logs generated by the Twilio Video JS SDK for real-time log processing and monitoring of your frontend applications.
* [How to Build a Node.js HTTP Proxy Server | Twilio](https://www.twilio.com/en-us/blog/developers/community/node-js-proxy-server.md): Learn how to set up a Node.js HTTP proxy server in under 10 minutes. Follow this tutorial to enhance your web applications with Twilio's expert insights.
* [Scheduling International Space Station emails in Python with SendGrid and Redis Queue](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/scheduling-international-space-station-emails-in-python-with-sendgrid-and-redis-queue.md): 
* [C# 8 – Making Use of Using Declarations](https://www.twilio.com/en-us/blog/developers/community/c-8-making-use-of-using-declarations.md): Still coding IDisposables the curly bracket way? Learn how to use the latest syntactic sugar for using statements in this C# 8 feature highlight.
* [Sending SMS Messages with Dart and Twilio Programmable SMS](https://www.twilio.com/en-us/blog/sending-sms-messages-dart-twilio-programmable-sms.md): Computer programming tutorial demonstrating how to use the Dart programming language to send SMS messages using Twlio Programmable SMS. Includes complete source code and instructions.
* [Laravel Queries: Learn by Building a Data Table](https://www.twilio.com/en-us/blog/developers/community/laravel-queries-learn-by-building-a-data-table.md): In this tutorial, you will learn how to write queries with Laravel's Query Builder, showing a range of great examples, and finish off by building a data table.
* [Building Your Startup’s Customer Engagement Roadmap](https://www.twilio.com/en-us/blog/developers/best-practices/building-your-startups-customer-engagement-roadmap.md): Build your startup's communications roadmap with the Twilio Startups Customer Engagement Canvas and launch your unique customer engagement strategy today.
* [Protect Twilio Voice Input with Encryption and Redaction](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/protect-twilio-voice-input-encryption-redaction.md): Learn to redact and encrypt sensitive information stored with Twilio using PCI Mode and the Node Crypto module with Twilio's Serverless Functions.
* [The Ultimate Guide to Sending Bulk SMS with Twilio and Node.js](https://www.twilio.com/en-us/blog/send-bulk-sms-twilio-node-js-html.md): Sending an SMS with Twilio is a straightforward affair, but what if you had to send 10 messages? Or 10,000 SMS messages in bulk? Find out how in this post.
* [How to Use Ngrok to Send Automatic Textback SMS Using POST & GET API Requests](https://www.twilio.com/en-us/blog/developers/community/ngrok-send-automatic-textback-sms-api-requests.md): Send automatic text back SMS messages using HTTP tunnels through ngrok's free public server hosting service to anyone using a Twilio number.
* [AI-Based Sentiment Analysis Chatbot for WhatsApp and SMS with OpenAI, Twilio Studio and Twilio Functions](https://www.twilio.com/en-us/blog/ai-sentiment-analysis-chatbot-whatsapp-sms-openai.md): Learn to build an AI-Based Sentiment Analysis Chatbot for WhatsApp and SMS with OpenAI, Twilio Studio, and Twilio Functions.
* [Deploy your own video collaboration app in five minutes or less](https://www.twilio.com/en-us/blog/open-source-video-apps-reactjs-ios-android.md): Get a head start on your video app development with three new Twilio open sourced video collaboration applications for iOS, Android, and ReactJS for the Web.
* [Facebook Application Cloud Call Me Wins the Twilio + Windows Azure Developer Contest](https://www.twilio.com/en-us/blog/cloud-call-me-wins-the-twilio-windows-azure-developer-contest-html.md): Congratulations to Dennis Palmer, who worked right up until the deadline to deliver (just 12 minutes before midnight) Cloud Call Me – a Facebook
* [Build Translator App with SendGrid and Amazon Translate](https://www.twilio.com/en-us/blog/developers/community/building-multilingual-email-app-sendgrid-amazon-translate.md): For this tutorial, you will learn how to use Twilio SendGrid, Amazon Translate, and Node.js to add email translation to your application.
* [6 awesome reasons to use ngrok when testing webhooks](https://www.twilio.com/en-us/blog/6-awesome-reasons-to-use-ngrok-when-testing-webhooks-html.md): Webhooks are great but can be hard to develop with. Learn what ngrok is and why you should use it to test webhooks.
* [Recording and Saving Outbound Voice Calls with Python, Twilio and Dropbox](https://www.twilio.com/en-us/blog/recording-saving-outbound-voice-calls-python-twilio-dropbox.md): Learn how to record phone calls with the Twilio Programmable Voice API and upload the recordings to your Dropbox account.
* [Build an AI Video Analysis App with FastAPI, OpenAI, and SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-an-ai-video-analysis-app-with-fastapi--openai--and-sendgri.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Send Bulk SMS With Go and Twilio](https://www.twilio.com/en-us/blog/send-bulk-sms-with-go-and-twilio.md): In this post, you will learn how to build a bulk SMS-sending application using Golang, powered by Twilio.
* [Announcing the Webhook Plugin: Validate your webhooks with the new webhook plugin for the Twilio CLI](https://www.twilio.com/en-us/blog/validate-webhooks-with-new-webhook-plugin-for-twilio-cli.md): Emulate webhook requests to test your Twilio webhook applications using the new webhook plugin for the Twilio CLI.
* [How to Hang Up Currently Active Twilio Phone Calls with Python](https://www.twilio.com/en-us/blog/how-to-hang-up-currently-active-twilio-phone-calls-with-python-html.md): In case you found this in an emergency, here is all of the code you need to hang up all currently in progress, ringing or queued phone calls:
* [Build File Converting Application with Symfony](https://www.twilio.com/en-us/blog/developers/community/file-converting-application-symfony.md): In this Twilio tutorial, you will learn how to build a Symfony application that converts between four popular data formats — CSV, JSON, SQL, and XLSX.
* [Introducing Deliverability & Messaging Insights](https://www.twilio.com/en-us/blog/introducing-deliverability-messaging-insights.md): Learn how to get more from your email and messaging channels. The Deliverability Insights and Messaging Insights dashboards are engaging and easy-to-follow dashboards to help you hit the mark with your marketing campaigns.
* [OpenAI Meets Twilio Flex: Creating Powerful Customer Engagement with GPT-4 and the AI Tools Flex Plugin](https://www.twilio.com/en-us/blog/flex-gpt-4-ai-tools-plugin.md): Learn to use OpenAI’s GPT-4 with Twilio Flex to transform your contact center with AI-suggested responses, summaries, and sentiment analysis.
* [Introduction to Python Poetry](https://www.twilio.com/en-us/blog/developers/community/introduction-python-dependency-management-poetry-package.md): In this Twilio tutorial, learn how to use the Poetry package managing tool to create Python packages and conveniently manage dependencies.
* [Send a GIF the No-Code Way with Twilio Studio](https://www.twilio.com/en-us/blog/send-gif-no-code-twilio-studio.md): Learn how to send a GIF using Twilio Studio. No code required.
* [Understanding Vue.js](https://www.twilio.com/en-us/blog/developers/community/understanding-vue-js.md): Learn the basics of Vue, its benefits and drawbacks, and resources to help you learn and build with it.
* [What Is a Video API?](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/what-is-a-video-api.md): Learn about video APIs and how you can use them to build powerful, customized experiences on your website or application.
* [Review and catalog text messages with Cohere Classify and .NET](https://www.twilio.com/en-us/blog/developers/community/review-and-catalog-text-messages-with-cohere-classify-and-net.md): Learn how to classify incoming text messages via WhatsApp using Cohere Classify and ASP.NET Core.
* [How To Use Recording Add-ons in Python](https://www.twilio.com/en-us/blog/how-to-use-recording-add-ons-in-python.md): Learn how to combine Twilio Add-ons with Programmable Voice to use data from Twilio's partners in your Python application.
* [Try the Twilio Appointment Management Demo at HIMSS 2021](https://www.twilio.com/en-us/blog/developers/community/appointment-management-demo-himss-2021.md): Build an interactive appointment management system using this tutorial here or quick deploy app.
* [Build a GraphQL API with Python, Flask and Ariadne](https://www.twilio.com/en-us/blog/developers/community/graphql-api-python-flask-ariadne.md): Learn how to build a GraphQL using Python, Flask and the Ariadne GraphQL framework.
* [Protect your Twilio Account Against Phone Number Fraud](https://www.twilio.com/en-us/blog/developers/best-practices/protect-twilio-account-phone-number-fraud.md): Learn a variety of techniques that you can use to protect your Twilio account against phone number related fraud schemes.
* [Twilio Startups Founder Interview Series | TS7: Versus](https://www.twilio.com/en-us/blog/developers/startup-founder-interviews-versus.md): Learn from the founder of Versus about launching a big data startup focused on the African market and a cleverly hiring the right technical talent.
* [Send Emails In Laravel 8 Using Gmail's SMTP Server](https://www.twilio.com/en-us/blog/send-emails-laravel-8-gmail-smtp-server.md): In this tutorial you will learn how to send emails in Laravel using a Gmail SMTP server.
* [How to Handle Incoming WhatsApp Audio Messages in Go](https://www.twilio.com/en-us/blog/developers/community/handle-incoming-whatsapp-audio-messages-go.md): In this tutorial, you'll learn how to transcribe WhatsApp audio messages into text with Go using Twilio and AssemblyAI.
* [How to Encourage Stronger Passwords: P1e@$e $t0p Using Bad Rules](https://www.twilio.com/en-us/blog/developers/best-practices/encourage-stronger-passwords.md): Learn the best practices you can use as a web developer to encourage your users to have stronger passwords.
* [Using WhatsApp buttons for more engaging customer experiences](https://www.twilio.com/en-us/blog/using-whatsapp-quick-reply-buttons-for-more-engaging-customer-experiences.md): 
* [Getting Started on Geospatial Analysis with Python, GeoJSON and GeoPandas](https://www.twilio.com/en-us/blog/developers/community/geospatial-analysis-python-geojson-geopandas-html.md): Learn to perform the basics of geospatial analysis using Python along with the GeoJSON and GeoPandas libraries.
* [Build a Video Chat App with JavaScript, Vue.js and Programmable Video](https://www.twilio.com/en-us/blog/developers/community/build-a-video-chat-with-vue-js.md): Learn how to code your own video chat web application in this tutorial using JavaScript, Vue.js, Twilio Video.
* [How to Store Images in SQLite with PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/store-images-sqlite-php.md): In this tutorial, learn how to upload and store images in an SQLite database with PHP and its Imagick extension, by building a simplistic, RESTFul, API.
* [How to Make a Phone in Spring Boot with Kotlin](https://www.twilio.com/en-us/blog/developers/community/java-spring-boot-programmable-voice-phone-call.md): In this tutorial, learn how to build an API in Spring Boot and Kotlin that uses Twilio’s Programmable Voice to make an outbound phone call to a given contact.
* [Twilio’s New Onboarding: Fast, Personalized, and Developer-Friendly](https://www.twilio.com/en-us/blog/developers/redesigning-twilio-onboarding-experience-whats-new.md): Learn how Twilio improved user onboarding with personalized experiences and developer tools to help you build faster.
* [Thanks to Vuurr, Twilio Conference Sponsor](https://www.twilio.com/en-us/blog/thanks-to-vuurr-twilio-conference-sponsor-html.md): Vuurr is a digital architecture and development powerhouse with metric-driven follow through.
* [Create a Secured RESTful API with CodeIgniter and JSON Web Tokens](https://www.twilio.com/en-us/blog/developers/community/create-secured-restful-api-codeigniter-php.md): Learn how to secure your restful API in CodeIgniter with JSON Web Tokens
* [Build a Live Search Box With Laravel Livewire and MySQL](https://www.twilio.com/en-us/blog/developers/community/build-live-search-box-laravel-livewire-mysql.md): In this tutorial, you will learn how to build a live search page for a list of users stored in a MySQL database using Laravel Livewire, hooking Livewire components into Blade templates.
* [Twilio Segment Sessions API](https://www.twilio.com/en-us/blog/developers/best-practices/facts-vs-stories-why-segment-has-no-sessions-api.md): Discover why Twilio Segment doesn't record sessions. Learn how focusing on facts over stories benefits customer data management. Find out more now!
* [Call My Nana: Danielle Leong Sets Up Life Saving Voice Reminders For Her Grandma With Twilio](https://www.twilio.com/en-us/blog/developers/call-my-nana-danielle-leong-sets-up-life-saving-sms-reminders-for-her-grandma-with-twilio-nt-html.md): Call My Nana: Danielle Leong Sets Up Life Saving Voice Reminders For Her Grandma With Twilio
* [Reduce Spam Registrations in WordPress with Verification Emails using Twilio Verify](https://www.twilio.com/en-us/blog/reduce-spam-registrations-wordpress-verification-emails-twilio-verify.md): Help reduce fake user registration in your WordPress website by integrating Twilio Verify for email confirmations
* [Why You Should Connect Twilio's AI Skills](https://www.twilio.com/en-us/blog/developers/best-practices/why-connect-twilio-ai-skills.md): Boost your AI coding agent with Twilio AI Skills. Encode best practices, avoid hallucinations, and build production-ready Twilio apps with confidence.
* [Detect Robocalls with Twilio Lookup and the Nomorobo Spam Score Add-on](https://www.twilio.com/en-us/blog/detect-robocalls-with-twilio-lookup-and-nomorobo.md): 
* [Push Your Business to the Next Level with Twilio Studio](https://www.twilio.com/en-us/blog/serverless-ivr-post-call-feedback.md): Build an IVR to increase the completion rate of customer satisfaction surveys with Twilio Studio – no heavy technical skills required!
* [Learning About The Future of Lead-Gen at LeadsCon 2012](https://www.twilio.com/en-us/blog/learning-about-the-future-of-leadgen-at-leadscon-2012-html.md): At LeadsCon 2012, Twilio and a few of its customers highlighted how cloud communications can prepare the lead-gen industry for a Post PC future.
* [Goodbye Microservices](https://www.twilio.com/en-us/blog/developers/best-practices/goodbye-microservices.md): Discover Twilio’s shift to a single powerful service! Learn cloud communication trends, customer success stories, and how to build scalable apps. Join now!
* [Announcing Twilio Segment's The State of Personalization 2021 Report](https://www.twilio.com/en-us/blog/announcing-the-state-of-personalization-2021.md): See Twilio Segment's The State of Personalization 2021 report and find personalization statistics, adoption rates, attitudes, behaviors, and more.
* [Make a Voice Call to GPT with Twilio Programmable Voice](https://www.twilio.com/en-us/blog/call-gpt-twilio.md): With Twilio, interacting with GPT is only one phone call away. See sample code to call OpenAI's GPT models with Twilio Programmable Voice.
* [Building a Video Chat Web App with ASP.NET Core Blazor and Twilio Programmable Video](https://www.twilio.com/en-us/blog/developers/community/build-video-chat-app-asp-net-core-blazor-webassembly-twilio-video.md): Learn how to add video chat to your ASP.NET Core web application with Blazor WebAssembly and Twilio Programmable Video. This tutorial includes complete code and instructions for the solution and a companion repository with a runnable example.
* [More Tools For Your SIGNAL Hackpack v3 Creativity](https://www.twilio.com/en-us/blog/developers/more-tools-for-your-signal-hackpack-v3-creativity-html.md): One of the major themes at SIGNAL 2017 is: “code is creative”. While that theme has been interleaved throughout the sessions, SIGNAL attend
* [Creating a virtual photo booth using Twilio, WhatsApp & Cloudinary](https://www.twilio.com/en-us/blog/virtual-photo-booth-twilio-whatsapp-cloudinary.md): In this tutorial you'll learn how you can use Twilio for WhatsApp to receive pictures, use Cloudinary to perform image manipulation on them and then respond with the result. All running in a serverless environment using Twilio Functions and Node.js.
* [Get Started with Twilio Programmable Video Authentication and Identity using TypeScript](https://www.twilio.com/en-us/blog/twilio-programmable-video-authentication-identity-typescript.md): Learn more about how to use TypeScript to build authentication and user identity management into your Twilio Programmable Video application.
* [Scaling Twilio](https://www.twilio.com/en-us/blog/developers/scaling-twilio.md): 
* [How To Containerize A Twilio App With Docker](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-containerize-a-twilio-app-with-docker.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Verifying Twilio API Requests in Symfony 5](https://www.twilio.com/en-us/blog/verifying-twilio-api-requests-php-symfony-5.md): Don't overlook security! Learn how to verify your API are actually coming from Twilio before you send an SMS
* [Airbnb builds Voice Connect Click to Call app on Twilio](https://www.twilio.com/en-us/blog/developers/airbnb-click-to-call-twilio-html.md): Red-hot startup Airbnb uses Twilio to build Voice Connect click to call, bridging the communication gap between guests and would-be hosts.
* [Build Voicemail using Twilio Voice and ASP.NET Core](https://www.twilio.com/en-us/blog/build-a-voicemail-service-using-twilio-voice-and-aspdotnet-core.md): In this tutorial, learn how to implement an IVR app using ASP.NET Core to record, serve, and manage your voicemails by calling your Twilio phone number.
* [Respond to Twilio Webhooks using Azure Functions](https://www.twilio.com/en-us/blog/respond-to-twilio-webhooks-using-azure-functions.md): Learn how to use Azure Functions with HTTP triggers and binding to respond to Twilio webhooks with TwiML using C# .NET.
* [How to send SMS at scale with Twilio](https://www.twilio.com/en-us/blog/twilio-send-sms-at-scale.md): 
* [6 things you didn't know you could do with the Twilio Serverless Toolkit](https://www.twilio.com/en-us/blog/developers/best-practices/6-things-you-can-do-with-twilio-serverless-toolkit.md): 
* [Introducing PCI-Compliant Agent Assisted Payments on Twilio Voice](https://www.twilio.com/en-us/blog/voice-agent-assisted-pay.md): Developers can build payment flows in the contact center that allow agents to securely capture caller payment information during a voice conversation using the Agent Assisted <Pay> API
* [How to End-to-End Test SMS Applications with C# .NET and Twilio](https://www.twilio.com/en-us/blog/e2e-test-sms-applications-with-csharp-dotnet-and-twilio.md): Learn how to develop end-to-end tests using xUnit, C#, .NET, and Twilio.
* [Export MySQL Data to CSV in CakePHP](https://www.twilio.com/en-us/blog/developers/community/export-mysql-data-csv-cakephp.md): In this tutorial, you will learn how to export data from a MySQL database to a CSV file with the CakePHP framework.
* [Texting emojis and non-Latin characters with C#, .NET and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/text-emojis-non-latin-characters-c-sharp-dot-net-sms.md): Learn how to handle non-Latin characters like emojis in your C# .NET applications when working with SMS in this easy to follow programming tutorial.
* [Orchestrate an AI-to-Human Agent Handoff with Twilio Agent Connect and Flex](https://www.twilio.com/en-us/blog/developers/best-practices/ai-human-handoff-tac-orchestrator-studio-flex.md): Learn the architecture, system components, and best practices for executing AI-to-Human Agent Handoff with Twilio Agent Connect, Conversations Orchestrator, Studio, and Flex.
* [How to send Emails in C# .NET with FluentEmail, Razor, and SendGrid](https://www.twilio.com/en-us/blog/developers/community/send-emails-in-csharp-dotnet-with-fluentemail-and-sendgrid.md): Learn how to generate emails in C# .NET using Razor templates and send them using FluentEmail and SendGrid.
* [Automated Survey with Node.js and Express](https://www.twilio.com/en-us/blog/automated-survey-nodejs-express.md): Learn to build automated surveys to gain immediate customer feedback using Node.js, Express, Mongoose, and the Twilio API.
* [How to Get Started With Docker and Laravel](https://www.twilio.com/en-us/blog/developers/community/get-started-docker-laravel.md): Learn how to use Docker with a Laravel project, the first step in building an application that can scale to handle surges and dips in user demand.
* [Answer Questions about Twilio Voice Recordings with AssemblyAI and LangChain.js](https://www.twilio.com/en-us/blog/qa-voice-recordings-assemblyai-langchain-js.md): Learn how to perform Question-Answering with LangChain.js, AssemblyAI, Twilio Voice, and Twilio Assets
* [Java 14 New Features for Developers Graded](https://www.twilio.com/en-us/blog/developers/java-14-new-features-for-developers-graded.md): 
* [When Not to Use Lock Files with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/lockfiles-nodejs.md): Lock files are incredibly useful for developing Node.js applications to control your dependencies. In this blog post we cover a use case where you do not want to use lock files and instead add them to your gitignore.
* [How to Build an Eco-friendly Reminder Service with Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/eco-friendly-reminder-service-twilio-sms.md): Learn how to build an SMS-based app that sends you reminders for eco-friendly actions you can take in your daily life.
* [Envoyer un SMS sans numéro de téléphone avec de C#, .NET et un expéditeur alphanumérique](https://www.twilio.com/en-us/blog/sms-sans-numero-csharp-dotnet-alphasender-id.md): Ll existe de nombreux cas d'usage où les messages unidirectionnels sont plus adaptés - alertes, notifications, vérifications. Dans ce tutoriel, nous vous expliquons comment envoyer des SMS à partir d'un expéditeur alphanumérique sans numéro de téléphone avec C#, .NET et Twilio Programmable SMS.
* [US A2P10DLC for Developers](https://www.twilio.com/en-us/blog/developers/us-a2p10dlc-for-developers.md): Carriers in the US are currently introducing changes in how businesses and developers can send SMS to consumers. In this blog post we cover what A2P10DLC means and how it affects you as a developer.
* [An Introduction to CI/CD for Twilio Functions Using GitHub Actions](https://www.twilio.com/en-us/blog/an-introduction-to-ci-cd-for-twilio-functions-using-github-actions.md): Learn how to implement a basic CI/CD workflow for Twilio Functions using GitHub Actions.
* [Build Email Monitoring App with SMS and Semantic Analysis](https://www.twilio.com/en-us/blog/developers/community/analyze-email-system-python-sms.md): Learn how to build an email monitoring system using Python that analyzes emails with semantic analysis and notifies important emails via SMS.
* [How to Accept Payments with Laravel Cashier and Paddle](https://www.twilio.com/en-us/blog/developers/community/accept-payments-laravel-cashier-paddle.md): In this tutorial, we’ll set up a subscription-based payment system using Laravel, Laravel Cashier, and Paddle.
* [Orchestrate a Twilio Webhook Deployment to AWS EC2 Using Ansible](https://www.twilio.com/en-us/blog/orchestrate-twilio-webhook-deployment-aws-ec2-ansible.md): Learn how to script the deployment of a Python webhook for Twilio to EC2 using Ansible.
* [Twilio Flex with Geolocation](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-flex-with-geolocation.md): We show how to enable out-of-band geolocation with latitude and longitude in Twilio's Flex Contact Center using an SMS, Twilio Sync, and Google Maps.
* [Screen Sharing with JavaScript and Twilio Programmable Video](https://www.twilio.com/en-us/blog/screen-sharing-javascript-twilio-programmable-video.md): Learn how to incorporate a screen sharing feature into your browser-based Twilio Programmable Video application.
* [Everything You Need to Know About Using Twilio Subaccounts | Twilio](https://www.twilio.com/en-us/blog/guide-twilio-subaccounts.md): Subaccounts allow you to separate your usage, numbers, and settings while sharing a balance with your main account. Learn more about subaccounts with Twilio.
* [Build an AI Messaging App with Spacy, Twilio, and Flask](https://www.twilio.com/en-us/blog/developers/community/ai-messaging-app-sms-spacy-nlp-flask.md): Create an AI-powered messaging chatbot with Spacy natural language processing, Twilio SMS, Flask, and React.
* [Smart QA ChatOps Assistant with Playwright, Twilio WhatsApp, LLMs, and MCP](https://www.twilio.com/en-us/blog/developers/community/build-smart-qa-chatops-assistant-playwright-twilio-whatsapp-llms-mcp.md): Build a Smart QA ChatOps Assistant with Playwright, Twilio WhatsApp, LLMs, and MCP
* [Confirming SMS Message Delivery with RxJS Observables, Node.js, and Twilio Programmable SMS](https://www.twilio.com/en-us/blog/developers/community/confirming-sms-message-delivery-with-rxjs-observables-node-js-and-twilio-programmable-sms.md): 
* [Snyk-Watcher: Keep Snyk in Sync](https://www.twilio.com/en-us/blog/developers/snyk-watcher-keep-snyk-in-sync.md): Twilio is open-sourcing our security tool to help automate code vulnerability scanning. Learn how this can help you build in security from the ground up.
* [Handling Webhooks with Java, Spring Cloud Function and Azure Functions](https://www.twilio.com/en-us/blog/java-webhooks-spring-cloud-function-azure-functions.md): 
* [Announcing the winner of the Alerts & Notifications Twilio Developer Contest!](https://www.twilio.com/en-us/blog/developers/announcing-the-winner-of-the-alerts-notifications-twilio-developer-contest-html.md): Last week, for our weekly developer contest, we challenged Twilio developers to build applications using Twilio voice and SMS that power up alerts and
* [Twilio and Oracle Offer Direct Routing Solution for Unified Communications as a Service](https://www.twilio.com/en-us/blog/oracle-ms-teams-twilio-global-calling.md): Twilio and Oracle offer global BYOC solutions for UCaaS by combining the innovation of Twilio Elastic SIP Trunking with the interoperability of Oracle SBCs
* [How to Configure Twilio Elastic SIP Trunking with FreePBX](https://www.twilio.com/en-us/blog/how-to-configure-twilio-elastic-sip-trunking-with-freepbx-html.md): Twilio Elastic SIP Trunking is used to connect your IP-based communications infrastructure to the publicly switched telephone network (PSTN), so you ca
* [How to Create an Abandoned Cart SMS Strategy [8 Best Practices]](https://www.twilio.com/en-us/blog/abandoned-cart-sms.md): Abandoned cart text messages can turn an almost-lost sale into a conversion. Follow these 8 best practices to send effective abandoned cart SMS.
* [How I Built a Way for My Mum to Talk to Her Children Using Twilio Voice Conference](https://www.twilio.com/en-us/blog/developers/community/how-i-built-way-for-mum-to-talk-to-children-using-twilio-voice-conference.md): Learn how to build a Twilio Voice application to talk with multiple family members at once.
* [Introducing the Twilio Field Operators Program](https://www.twilio.com/en-us/blog/introducing-twilio-field-operators.md): TwilioQuest is seeking US-based college students to tackle real-world assignments in the new Field Operator program. You will lead virtual and IRL events for your fellow students, explore exciting new technologies, and serve student developer communities, earning exclusive swag, career development support, and more, helping us achieve our mission of unlocking hope, power, and freedom for all of humanity with the power of code.
* [Build a Twilio Flex ChatGPT Plugin](https://www.twilio.com/en-us/blog/flex-plugin-for-chatgpt.md): Learn how to create a ChatGPT plugin that brings a live human agent into ChatGPT with Twilio Flex.
* [Send and Receive SMS Messages via Discord with Twilio and Node.js](https://www.twilio.com/en-us/blog/send-receive-sms-messages-discord-twilio-node-js.md): Leveraging the power of Twilio and Discord bots, you can communicate with those who don’t have Discord or SMS, or even be notified on important events such as if you’ve been mentioned or if members have left or joined your server.
* [How to Send an SMS in 30 Seconds with Golang](https://www.twilio.com/en-us/blog/send-sms-30-seconds-golang.md): Learn how to send an SMS using the Twilio Go Helper Library.
* [Build a Language Learning App with Speech Recognition](https://www.twilio.com/en-us/blog/developers/community/python-programmable-voice-language-learning-speech-recognition-app.md): Learn how to create a language learning app with Twilio, Flask, and Google Cloud to provide real-time feedback on fluency and pronunciation.
* [Verifying Phone Number Ownership with Twilio using ASP.NET Core Identity and Razor Pages](https://www.twilio.com/en-us/blog/verifying-phone-number-ownership-asp-net-core-identity-razor-pages.md): 
* [How to Trigger a Usage Alert with the Twilio CLI](https://www.twilio.com/en-us/blog/trigger-usage-alert-twilio-cli.md): Learn how to use the Twilio CLI to set up a usage alert trigger that notifies you when you've exceeded certain usage thresholds in your Twilio account.
* [Run a PBX on a Raspberry Pi with Twilio SIP Trunking](https://www.twilio.com/en-us/blog/pbx-on-raspberri-pi.md): Learn to run the 3CX PBX software on your Raspberry Pi with this step-by-step tutorial.
* [Build a PDF Analyzing Bot with Haystack AI & Python](https://www.twilio.com/en-us/blog/developers/community/analyze-pdf-bot-haystack-ai-python-whatsapp.md): In this tutorial, learn to build a PDF question-answering chatbot with Twilio Messaging API and Haystack AI in Python.
* [Meet our Heroes: Twilio Champions](https://www.twilio.com/en-us/blog/developers/meet-our-heroes-twilio-champions.md): 
* [Local Numbers and International SMS](https://www.twilio.com/en-us/blog/local-numbers-international-sms.md): Learn how to use international phone numbers and comply with local regulations when using the Twilio API.
* [Send Task-Related SMS Notifications in Asana Using Twilio SMS, Automate.io and Laravel](https://www.twilio.com/en-us/blog/developers/community/send-task-related-sms-notifications-asana-twilio-sms-automate-io-laravel.md): 
* [How to Return Custom Types in HTTP Responses using Spring Web](https://www.twilio.com/en-us/blog/developers/tutorials/how-to-return-custom-types-in-http-responses-using-spring-web.md): x
* [Building a Serverless WhatsApp Chatbot using Python, Google Cloud Functions and Twilio](https://www.twilio.com/en-us/blog/serverless-whatsapp-chatbot-python-google-cloud-functions-twilio.md): Learn how to build a WhatsApp bot and deploy it to a serverless function on the Google Cloud Platform.
* [How to Initiate a Voice Call from Laravel PHP with Twilio Programmable Voice](https://www.twilio.com/en-us/blog/initiate-voice-call-laravel-php-twilio-programmable-voice.md): Learn how to make voice calls using Twilio Programmable Voice and Laravel
* [Add a Custom Chat Channel to Twilio Flex](https://www.twilio.com/en-us/blog/add-custom-chat-channel-twilio-flex.md): Step-by-step instructions to integrate a custom web chat channel into Flex using Node.js and the Twilio REST API and CLI.
* [How to protect data privacy when using AI](https://www.twilio.com/en-us/blog/developers/best-practices/ai-data-privacy.md): AI brings data privacy concerns, but businesses can take steps to ensure privacy and generate trust. Learn more with Twilio.
* [How to Send an MMS with Python](https://www.twilio.com/en-us/blog/beginner-how-to-send-mms-with-python.md): Learn how to send an MMS to a mobile device directly from your command line using Python and Twilio.
* [Making Outbound Calls with Twilio Flex](https://www.twilio.com/en-us/blog/flex-programmable-dialpad-outbound-calling.md): This post covers Twilio Flex's programmability and its outbound calling capabilities with our new dialpad and adding click to dial in the CRM panel.
* [Sending Scheduled WhatsApp Messages with Python and the Programmable Messaging API](https://www.twilio.com/en-us/blog/send-scheduled-whatsapp-messages-python.md): Learn how to send scheduled WhatsApp messages, using the Programmable Messaging API and Python.
* [Wake-Up Call Service Part 1: Coding a Cron Alarm with Twilio Voice](https://www.twilio.com/en-us/blog/developers/tutorials/wake-up-call-service-part-1-coding-cron-alarm-twilio-voice.md): In this tutorial, you'll learn how to build an alarm clock phone service with Twilio Voice using cron jobs.
* [Transcribing Phone Calls using Twilio Media Streams with Java, WebSockets and Spring Boot](https://www.twilio.com/en-us/blog/transcribe-phone-calls-twilio-media-streams-java-websockets-spring-boot.md): 
* [New Requirements for A2P 10DLC Registrations](https://www.twilio.com/en-us/blog/new-requirements-for-a2p-10dlc-registrations.md): Learn the new requirements for A2P 10DLC campaign registrations
* [Twilio Verify Fraud Guard: 100% guaranteed protection against SMS Pumping Fraud - terms and conditions apply](https://www.twilio.com/en-us/blog/twilio-verify-fraud-guard-a-powerful-defense-against-sms-pumping-fraud.md): x
* [SMS marketing KPIs: How to measure your SMS marketing campaign's success](https://www.twilio.com/en-us/blog/sms-marketing-benchmark-kpi-metrics.md): Ensure you're able to measure the success of your SMS marketing campaigns by setting solid KPIs and benchmarks. Learn more about SMS marketing.
* [Build a Speech Translation Bot with Twilio Programmable Voice and IBM Watson](https://www.twilio.com/en-us/blog/build-speech-translation-bot-twilio-programmable-voice-ibm-watson.md): Learn how to integrate IBM Watson with Twilio Functions and Twilio Programmable Voice to create a speech translation bot that doesn't require an internet connection.
* [Developer Fundamentals: Contextual asides for self taught coders](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/contextual-asides-for-self-taught-coders.md): 
* [Coding a Solution for Youth in Technology](https://www.twilio.com/en-us/blog/coding-a-solution-to-youth-unemployment-html.md): Can the tech industry help underprivileged and disconnected youth find summer jobs? United States Chief Technology Officer Aneesh Chopra intends to fin
* [Handle Regular Tasks with Symfony's Scheduler Component](https://www.twilio.com/en-us/blog/developers/community/handle-regular-tasks-with-symfony-s-scheduler-component.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Secure Your Twilio Account: Monitoring and Alerts for Suspicious Activities](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/monitor-alert-suspicious-activities-twilio-account.md): Enhance telecom security using Twilio APIs to leverage real-time threat insights, analyze historical patterns, and set proactive alerts.
* [Twilio on Twilio: How Twilio Used Flex to Engage Prospects](https://www.twilio.com/en-us/blog/twilio-on-twilio-flex.md): Twilio implemented Flex to provide our sales team with a flexible and customizable solution for engaging prospects. Here’s how we did it.
* [Build a Twilio Flex Plugin to Quickly Spot an Agent in Need](https://www.twilio.com/en-us/blog/flex-plugin-quickly-spot-agent-in-need.md): 
* [Building a Call Scheduling Service with Twilio and NestJS](https://www.twilio.com/en-us/blog/developers/community/building-call-scheduling-service-twilio-nestjs.md): This tutorial demonstrates how to build a call scheduling service using Twilio Programmable Voice and the NestJS framework.
* [How to Use the Repository Pattern in a Laravel Application](https://www.twilio.com/en-us/blog/repository-pattern-in-laravel-application.md): In this tutorial, learn how to implement the repository pattern in Laravel applications.
* [Build an AI SMS Chatbot with LangChain, LLaMA 2, and Baseten](https://www.twilio.com/en-us/blog/ai-sms-chatbot-langchain-llama2-baseten.md): Build an AI SMS chatbot with the new LLaMA 2 model and Baseten
* [Serverless Phone Verification with Twilio Verify and Twilio Functions](https://www.twilio.com/en-us/blog/serverless-phone-verification.md): 
* [Send an SMS With PHP in 30 Seconds](https://www.twilio.com/en-us/blog/send-sms-with-php-30-seconds.md): In this tutorial, learn how to quickly send an sms with PHP. Learn more with Twilio.
* [Announcing Flex Zendesk CTI Integration General Availability](https://www.twilio.com/en-us/blog/announcing-flex-zendesk-cti-integration-general-availability.md): 
* [Create a Customer Survey using Twilio Voice and PHP](https://www.twilio.com/en-us/blog/developers/community/create-customer-satisfaction-survey-using-twilio-programmable-voice-php.md): In this tutorial, we will build a customer satisfaction survey system where users can answer through a phone call.
* [Display Local Time in Multiple Timezones in Flex Insights](https://www.twilio.com/en-us/blog/display-local-time-multiple-timezones-flex-insights.md): 
* [Scheduling Tasks in Python with Redis Queue and RQ Scheduler](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/scheduling-tasks-in-python-with-redis-queue-and-rq-scheduler.md): 
* [How to Build a WhatsApp Chatbot with Python and Flask](https://www.twilio.com/en-us/blog/build-a-whatsapp-chatbot-with-python-flask-and-twilio.md): Learn how to build a WhatsApp chatbot with Twilio, Python, and the Flask framework in this step-by-step tutorial.
* [FAQ: Using Your HackPack v3 in a Post-SIGNAL World](https://www.twilio.com/en-us/blog/developers/claim-particle-electron-twilio-hackpack-badge-html.md): Now that SIGNAL 2017 is over, we discuss how to use the Particle Electron onboard the HackPack v3 both on the badge and on a breadboard.
* [Create a Chat Room App with Twilio Video and Flutter / BLoC | Twilio](https://www.twilio.com/en-us/blog/create-chat-room-app-twilio-video-flutter-bloc.md): Learn how to build a mobile video chat app using Twilio Video, Flutter, Dart, and the BLoC design pattern.
* [Supercharge your contact centre experience with Flex and Veridas Voice Biometrics](https://www.twilio.com/en-us/blog/flex-veridas-voice-biometrics.md): Learn to integrate Twilio’s Flex contact center with Veridas Voice Biometric Authentication solution to verify caller voice biometrics.
* [Send Recurring Emails using C# .NET and Hangfire with SendGrid](https://www.twilio.com/en-us/blog/developers/community/recurring-emails-csharp-dotnet-with-hangfire-sendgrid.md): Learn how to send emails on a time interval using C# .NET, by integrating the Hangfire background job framework into ASP.NET Core.
* [Routing Incoming Phone Calls with Twilio Programmable Voice, Python and Django](https://www.twilio.com/en-us/blog/routing-incoming-phone-calls-twilio-programmable-voice-python-django.md): Creating a simple application with Python and Django that routes phone calls depending on the caller's phone number.
* [What I Built: Arthur Tham’s uwu-laden pandemic video game](https://www.twilio.com/en-us/blog/developers/what-i-built-arthur-tham.md): During a pandemic where time has passed slowly and anxieties have multiplied, Arthur Tham’s quirky video game fills a much-needed gap.
* [Create a Serverless Conversation Demo with Telegram](https://www.twilio.com/en-us/blog/create-a-serverless-conversation-demo-with-telegram.md): Twilio Conversations is an omni-channel messaging platform that allows you to integrate multiple channels like Telegram.
* [Enable Customers to Skip Hold Times with VHT’s Mindful Callback for Twilio Flex](https://www.twilio.com/en-us/blog/flex-vht-integration.md): Twilio Flex customers can now benefit from a simplified integration with VHT’s Mindful Callback.
* [Securing your Twilio webhooks in Java](https://www.twilio.com/en-us/blog/secure-twilio-webhooks-java.md): 
* [Introducing Twilio SMS on Toll-Free Numbers](https://www.twilio.com/en-us/blog/introducing-twilio-sms-on-toll-free-numbers-nt-html.md): Introducing Twilio SMS on Toll-Free Numbers
* [Automating Ngrok in Python and Twilio Applications With Pyngrok](https://www.twilio.com/en-us/blog/automating-ngrok-python-twilio-applications-pyngrok.md): Learn how to automate the use of ngrok in Python and Twilio applications.
* [Integrating Twilio with IBM Watson for an Enhanced Chatbot and IVR Experience](https://www.twilio.com/en-us/blog/integrating-twilio-ibm-watson-chatbot-ivr.md): Learn to integrate Twilio with IBM Watson and external APIs to build a virtual assistant that communicates over WhatsApp.
* [Build a Chat App with Twilio Programmable Chat and React.js](https://www.twilio.com/en-us/blog/build-a-chat-app-with-twilio-programmable-chat-and-react.md): Learn how to build a chat app in React with Twilio Programmable Chat
* [SQLite or PostgreSQL? It's Complicated!](https://www.twilio.com/en-us/blog/sqlite-postgresql-complicated.md): Learn how to benchmark SQLite and PostgreSQL databases.
* [ACD vs IVR: The difference between contact center ACD & IVR?](https://www.twilio.com/en-us/blog/call-center-acd-vs-ivr.md): Learn how call center ACD and IVR are different and work together in contact centers to create seamless customer experiences.
* [How to Send an SMS from a Shell Script using cURL](https://www.twilio.com/en-us/blog/send-sms-twilio-shell-script-curl.md): Learn how to send an SMS to a mobile device directly from your shell script using cURL.
* [Receiving Emails with Node.js, Express, and Twilio SendGrid's Inbound Parse](https://www.twilio.com/en-us/blog/receiving-emails-with-node-js-express-and-twilio-sendgrid-s-inbound-parse.md): 
* [Gracefully Handle Long Running Asynchronous Operations in Twilio Studio](https://www.twilio.com/en-us/blog/handle-long-running-asynchronous-operations-studio.md): 
* [Transfer calls with context using SIP Refer from Twilio and SIP UUI Header](https://www.twilio.com/en-us/blog/sip-refer-and-uui-header-ga.md): Call centers can now transfer calls from Twilio to their SIP infrastructure. When used with SIP UUI Headers, context from Twilio can be included.
* [Build SMS Appointment Reminder App with CakePHP and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-appointment-reminder-app-cakephp-twilio.md): In this tutorial, you'll learn how to create an app for scheduling and sending appointment reminders via SMS using CakePHP and Twilio.
* [Build a Passwordless Authentication System Using Django, Twilio Verify, and SendGrid](https://www.twilio.com/en-us/blog/developers/community/passwordless-authentication-system-django-twilio-verify-sendgrid.md): In this tutorial, learn how to create a passwordless authentication system using Twilio Verify, SendGrid, Django, and Python to verify identity with an OTP.
* [How to build TOTP support with the Verify API and Google Authenticator](https://www.twilio.com/en-us/blog/totp-verify-api-authy-google-authenticator.md): Learn how to use the Twilio Verify API makes to initiate and verify time based one time passcodes (TOTP), a standardized form of authentication used with authenticator apps like Authy and Google Authenticator.
* [Implement Two-Factor Authentication (2FA) in 30 Seconds with Twilio Verify](https://www.twilio.com/en-us/blog/implement-two-factor-authentication-2fa-30-seconds-twilio-verify.md): Learn how to prototype a two-factor authentication solution based on Twilio Verify using curl from the command line.
* [Send Email After Password Changes with SendGrid and Auth0 Actions](https://www.twilio.com/en-us/blog/developers/community/send-email-after-password-changes-sendgrid-auth0-actions.md): In this blog post you'll learn how to send a password change email using SendGrid’s Mail Send endpoint with Auth0 Actions.
* [Deploying and Running Angular ASP.NET Core Video Chat Applications on Microsoft Azure](https://www.twilio.com/en-us/blog/developers/community/deploy-run-twilio-angular-asp-net-core-video-chat-azure.md): 
* [Develop a GraphQL-Powered API With Symfony](https://www.twilio.com/en-us/blog/develop-graphql-powered-api-with-symfony.md): In this article, you will learn how to develop a GraphQL-powered API for an online book store with Symfony.
* [How to build remote workplace equity for neurodivergent staff](https://www.twilio.com/en-us/blog/developers/community/building-remote-workplace-equity-for-neurodivergent-staff.md): Want to help neurodivergent employees thrive in a remote environment? Here's what you need to know.
* [Add CORS Support to Your Express + TypeScript API](https://www.twilio.com/en-us/blog/add-cors-support-express-typescript-api.md): This tutorial will show you how to add CORS support to your Express + TypeScript API using Node.js and npm. Follow the instructions here.
* [How we built a terminal interface for our conference using React](https://www.twilio.com/en-us/blog/developers/building-conference-cli-in-react.md): For our SIGNAL 2020 conference we decided to build an interactive terminal experience called SIGNAL Developer Mode. In this blog post you'll learn how we built this using React and why we decided to build it the way we did.
* [4 ways to schedule Node.js code](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/4-ways-to-schedule-node-code.md): Have you ever needed to run some sort of scheduled tasks with JavaScript? I am constantly trying to find ways to automate repetitive tasks and the power of code is extremely useful in offloading the mental burden of a lot of these monotonous tasks. This is where cron steps in!
* [Receiving and Processing Incoming SMS with Twilio Webhooks in Go](https://www.twilio.com/en-us/blog/developers/community/receiving-and-processing-incoming-sms-with-twilio-webhooks-in-go.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Automated tests for your Flex plugins using Jest and Puppeteer](https://www.twilio.com/en-us/blog/flex-plugins-automated-tests.md): Automate your Flex plugin testing using Jest and Puppeteer. This article provides a step-by-step guide for setting up your automated test environment
* [Building with AI? Connect Twilio's MCP Server](https://www.twilio.com/en-us/blog/developers/best-practices/why-connect-twilio-mcp-server.md): Learn how Twilio’s MCP server works, why to use it and where it helps, and how to connect it with your AI coding assistant.
* [Send Scheduled SMS with Node.js and Twilio](https://www.twilio.com/en-us/blog/send-scheduled-sms-node-js-twilio.md): Learn how to schedule an SMS in a Node.js application using Twilio's message scheduling feature.
* [Transcribe your Phone Calls to Text in Real Time with Twilio and Vosk](https://www.twilio.com/en-us/blog/transcribe-phone-calls-text-real-time-twilio-vosk.md): Learn how to build a live transcription system for phone calls using Python, Twilio and the Vosk speech recognition engine.
* [Twilio Is Implementing Content Security Policy](https://www.twilio.com/en-us/blog/implementing-content-security-policy-http-header.md): Twilio is adding Content Security Policy to its HTTP headers. Here’s what that means and what you need to do.
* [Create a Currency Data Type using Custom Casts in Laravel 7](https://www.twilio.com/en-us/blog/developers/community/create-currency-data-type-custom-casts-laravel-7.md): An introduction to Laravel 7 Custom Casts with the Money for PHP library
* [How to Build an AI Chatbot for WhatsApp with Python, Twilio, and OpenAI: A Step-by-Step Guide](https://www.twilio.com/en-us/blog/ai-chatbot-whatsapp-python-twilio-openai.md): Learn to build a ChatGPT-like AI chatbot for WhatsApp using Python, Twilio, and OpenAI in this step-by-step tutorial.
* [Developer Spotlight: Neeraj Chaudhary, Symbl.ai](https://www.twilio.com/en-us/blog/developers/community/developer-spotlight-neeraj-chaudhary-symblai.md): Learn more about Neeraj Chaudhary, sales solutions engineering Lead at Symbl.ai and how they are leveraging Twilio’s APIs to build the future of conversational intelligence.
* [How to Build a Slackbot in Socket Mode with Python](https://www.twilio.com/en-us/blog/developers/community/how-to-build-a-slackbot-in-socket-mode-with-python.md): Create a functioning Slackbot in Socket Mode to be deployed as an internal service without exposing a public HTTP endpoint using Python.
* [How to Build ADHD Lifehack Tools with Python, Google Sheets, and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/build-adhd-lifehack-tools-python-google-sheets-sms.md): Learn how to build three helpful tools to manage the complexities of daily life.
* [Multi-factor Authentication in Go using Twilio Verify API](https://www.twilio.com/en-us/blog/developers/community/multi-factor-authentication-go-twilio-verify.md): Learn how to add multi-factor authentication to your Golang full-stack applications using Twilio Verify.
* [How to Schedule Automated SMS Messages Using Twilio and GitHub Actions](https://www.twilio.com/en-us/blog/developers/community/schedule-automated-sms-messages-using-twilio-and-github-actions.md): Learn how to use GitHub Actions to automate sending daily positive quotes via SMS.
* [How to Forward SMS to Your Telegram Account in PHP](https://www.twilio.com/en-us/blog/developers/community/forward-sms-messages-telegram-twilio-php.md): 
* [BYOC secrets: There is more to SIP trunking than you think](https://www.twilio.com/en-us/blog/byoc-secrets.md): A bundled solution is the default option offered by most cloud-based unified communications (UC) and contact center (CC) services and provides the convenience of one-stop shopping. But, when does it make sense to unbundle PSTN connectivity and go with a BYOC solution? This blog carefully examines the factors involved in this decision. We’ll review the tradeoffs so that you can make the best decision for your organization.
* [How to Read and Write CSV Files Using Go](https://www.twilio.com/en-us/blog/developers/community/read-write-csv-file-go.md): In this tutorial, you'll learn how to read and write CSV files in Go. Learn more with Twilio.
* [5 Eurovision code projects to make your heart sing](https://www.twilio.com/en-us/blog/developers/5-eurovision-code-projects-to-make-your-heart-sing.md): Get hype for the competition by repeatedly hitting the ESC button on your keyboard.
* [SMS & HIPAA: How to Handle Texting at a Medical Practice](https://www.twilio.com/en-us/blog/sms-hipaa-texting-medical-practice.md): What healthcare providers need to know about about the efficacy and HIPAA-compliance of text messages.
* [Power-up Your Code Environment with Twilio Sans Mono](https://www.twilio.com/en-us/blog/developers/power-up-your-code-with-twilio-sans.md): Download the best coding font in the world, Twilio Sans Mono (okay, in our opinion!).
* [Build a WhatsApp Fact-Checking Bot with Twilio, OpenAI, and Node.js](https://www.twilio.com/en-us/blog/developers/community/build-whatsapp-fact-checking-bot-twilio-openai-node.md): Learn how to build a WhatsApp bot that can fact-check forwarded content in multiple formats and return a practical second opinion using Twilio for messaging, Express for the webhook, and OpenAI for transcription, multimodal analysis, and lightweight web verification.
* [How to send RSS feed digest email with C# and SendGrid Dynamic Email Templates](https://www.twilio.com/en-us/blog/developers/community/send-rss-feed-digest-email-with-csharp-and-dynamic-email-templates.md): Learn how to use SendGrid Dynamic Email Templates to send RSS digest emails using C# and .NET.
* [Build a Secure API in PHP Using Laravel Passport](https://www.twilio.com/en-us/blog/developers/community/build-secure-api-php-laravel-passport.md): Securing your Laravel API is possible using the Laravel Passport plugin
* [Thank you to over 1000 Contributors!](https://www.twilio.com/en-us/blog/developers/thank-you-contributors.md): Contributing to open source can be intimidating. We created the Open Pixel Art project to help you on your journey into the world of open source. In this blog post we want to say thank you to the over 1000 people that contributed within the first four weeks of the project.
* [Integrate OpenAI's ChatGPT with Twilio Programmable Voice and Functions](https://www.twilio.com/en-us/blog/integrate-openai-chatgpt-twilio-programmable-voice-functions.md): In this post, we'll show you how to use Twilio's speech recognition and Amazon Polly Neural text-to-speech capabilities with ChatGPT to create a voice-activated chatbot, all hosted entirely on Twilio's serverless Functions environment.
* [How to Send SMTP Emails in Node.js With SendGrid](https://www.twilio.com/en-us/blog/send-smtp-emails-node-js-sendgrid.md): Learn how to use Twilio SendGrid’s SMTP Relay service to send emails in Node.js.
* [Building Beacon: How One Team Built A 25 Foot Interactive Chandelier at Signal](https://www.twilio.com/en-us/blog/developers/building-beacon-how-one-team-built-a-25-foot-interactive-chandelier-at-signal-html.md): Building Beacon: Interactive Chandelier at Signal
* [Sending MMS with Twilio Programmable SMS, Python and Django](https://www.twilio.com/en-us/blog/developers/community/sending-mms-twilio-programmable-sms-python-django.md): Learn how to send multimedia text messages (MMS) using Twilio, Python and the Django web framework.
* [Automated Survey with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/automated-survey-csharp-aspnet-mvc.md): Learn how to build automated surveys to gain immediate customer feedback via phone call using C#, ASP.NET, and the Twilio API.
* [How to Send an Email with Go and SendGrid using Dynamic Templates](https://www.twilio.com/en-us/blog/developers/community/send-email-go-sendgrid-dynamic-templates.md): In this tutorial, learn how to use dynamic templates to programmatically embed data when sending emails with SendGrid.
* [Building an Interactive Voice Response (IVR) System with Python, Django and Twilio](https://www.twilio.com/en-us/blog/building-interactive-voice-response-ivr-system-python-django-twilio.md): Build an Interactive Voice Response system to return movie showtimes using Python, Django and Twilio Programmable Voice.
* [What's new in the Twilio helper library for ASP.NET (v8.1.1 - December 2024)](https://www.twilio.com/en-us/blog/developers/twilio-helper-library-for-aspdotnet-v811.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Magic Link Authentication with SendGrid and Auth.js](https://www.twilio.com/en-us/blog/magic-link-authentication-sendgrid-auth-js.md): In this blog post, you will build a passwordless authentication system using Next.js 13, SendGrid, and Auth.js. With this system, users can access your application by simply clicking on a link sent to their email.
* [Display Incoming Calls in Real-Time Using Twilio Sync and Laravel](https://www.twilio.com/en-us/blog/developers/community/display-incoming-calls-in-real-time-using-twilio-sync-and-laravel.md): Learn how to build a Laravel dashboard that displays incoming calls in real-time when calls are made to your Twilio phone number.
* [Kafka Streams Settings for Real-Time Alerting](https://www.twilio.com/en-us/blog/developers/best-practices/kafka-streams-near-real-time.md): Learn how we changed Kafka Streams settings and tinkered with RocksDB to set up near real-time alerting.
* [How to Send SMS from a Google Spreadsheet](https://www.twilio.com/en-us/blog/send-sms-from-a-google-spreadsheet-html.md): How to send text messages from a Google spreadsheet in less than ten minutes, even if you've never written code before.
* [Staying Safe on CyberMonday](https://www.twilio.com/en-us/blog/developers/best-practices/cybermonday-security.md): Security best practices for CyberMonday
* [Outsmart Voice Mail with Human Detection Using Keypress Prompts](https://www.twilio.com/en-us/blog/voice-mail-human-detection-studio-functions.md): We use serverless Twilio Functions and Studio to detect when a human has picked up a call. We also centralize voicemail we receive and send notifications and links in email and SMS.
* [How to Transcribe a Voice Message Using Twilio, Python, and Flask](https://www.twilio.com/en-us/blog/transcribe-voice-message-twilio-python-flask.md): Learn how to transcribe a voice message using Twilio Programmable Voice, Python, and Flask.
* [How I’m Using Twilio and Laravel to Have a Eurovision Party in Lockdown](https://www.twilio.com/en-us/blog/developers/community/how-i-m-using-twilio-and-laravel-to-have-a-eurovision-party-in-lockdown.md): 
* [Basic Statistics in Python with NumPy and Jupyter Notebook](https://www.twilio.com/en-us/blog/developers/community/basic-statistics-python-numpy-jupyter-notebook-html.md): Learn to calculate basic statistics with Python, NumPy and Jupyter Notebook.
* [How the American Red Cross built an open source disaster-response application for and with volunteers](https://www.twilio.com/en-us/blog/american-red-cross-open-source-application.md): The Red Cross knew they needed a better way to scale their services and provide more timely assistance, so they built it with Twilio. Read on to learn more.
* [Understanding Your Regulatory Bundles’ Compliance Status: The Evaluations API](https://www.twilio.com/en-us/blog/announcing-evaluations-api-public-beta.md): Twilio’s Evaluations API resource is in public beta so you can now better understand the evaluation and failure reason(s) of your bundle via API
* [Announcing Twilio Client JS SDK 1.7 GA with Opus Codec Support and Codec Preference API](https://www.twilio.com/en-us/blog/developers/client-javascript-sdk-1-7-ga.md): 
* [How To Generate Passwords in Go](https://www.twilio.com/en-us/blog/developers/community/generate-passwords-go.md): This tutorial will guide you through how to build a password generator in Go.
* [Mastering Data Transfer Objects in Laravel](https://www.twilio.com/en-us/blog/developers/community/mastering-data-transfer-objects-laravel.md): In this tutorial, learn how to master DTOs in Laravel, from the basic concepts all the way to advanced implementations.
* [NodeConf Contest Winner: SMSFoo Lets You Edit Wufoo Forms via Twilio SMS](https://www.twilio.com/en-us/blog/nodeconf-contest-winner-smsfoo-lets-you-edit-wufoo-forms-via-twilio-sms-html.md): NodeConf Contest Winner: SMSFoo Lets You Edit Wufoo Forms via Twilio SMS
* [Saving The Hackathon: Two Students Build A Twilio Powered Voting System In Minutes at HackMIT](https://www.twilio.com/en-us/blog/hackmit-building-a-twilio-powered-voting-system-html.md): Two Students Build A Twilio Powered Voting System In Minutes at HackMIT
* [Guide to Basic API Security Best Practices](https://www.twilio.com/en-us/blog/basic-api-security-guide.md): This guide will cover best practices for basic API security. Find out why bad actors target APIs and how to secure an API.
* [Expanding our Partnership with WhatsApp](https://www.twilio.com/en-us/blog/expanding-our-partnership-whatsapp.md): 
* [4 Best Google Voice Alternatives](https://www.twilio.com/en-us/blog/google-voice-alternatives.md): Google Voice is a popular tool for VoIP (Voice Over Internet Protocol), but there are plenty of alternatives. Explore other VoIP options for your business.
* [Warm Transfer with Node.js and Express](https://www.twilio.com/en-us/blog/warm-transfer-nodejs-express.md): We demonstrate adding warm transfer between multiple support agents in a Node.js and Express webapp with the Twilio Programmable Voice SDK.
* [Provide default configuration to your .NET applications](https://www.twilio.com/en-us/blog/developers/best-practices/provide-default-configuration-to-dotnet-applications.md): In this tutorial, learn how to provide default options into your .NET configuration to reduce redundancy. Learn more with Twilio.
* [Make a Phone Call with a Duration Limit Using Python and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/make-phone-call-duration-limit-python-twilio-programmable-voice.md): Learn how to make phone calls that have a preset maximum duration using Python and Twilio Programmable Voice.
* [Introducing Firebase Extensions for Twilio](https://www.twilio.com/en-us/blog/developers/introducing-firebase-extensions-for-twilio.md): Learn more about Twilio's Firebase Extension, what they are, where to find them and how to use them in your application.
* [4 Mocking Approaches for Go](https://www.twilio.com/en-us/blog/developers/community/4-mocking-approaches-go.md): In this tutorial, you'll learn why mocking is an important testing technique and about four mocking techniques you can use when testing Go code.
* [Twilio’s Answering Machine Detection Now Generally Available](https://www.twilio.com/en-us/blog/answering-machine-detection-generally-available.md): Twilio’s AMD solution now generally available. Improve customer call experience by tailoring outbound call flows based on if a human or machine picks up.
* [Integrate Two-Factor Authentication into a Laravel Application with Laravel Breeze, Livewire, Alpine.js, and Twilio Verify](https://www.twilio.com/en-us/blog/integrate-two-factor-authentication-laravel-application-laravel-breeze.md): In this tutorial, you learn how to implement Two Factor Authentication in a Laravel application, by modifying the Laravel Breeze scaffolded authentication system to use Twilio Authy.
* [Creating a Recipe Recommendation Chatbot with Ollama and Twilio](https://www.twilio.com/en-us/blog/developers/community/creating-recipe-recommendation-chatbot-ollama-twilio.md): Learn how to use Ollama and Twilio to build a chatbot that uses computer vision and RAG to provide recipe suggestions
* [Lee Martin Gets You To Focus On One Thing Using ThreeJS, HTML and Your Own Face](https://www.twilio.com/en-us/blog/developers/lee-martin-twilio-video-dan-tyminski-html.md): Maybe you’re more likely to focus on one thing if that thing is your own face. That’s the general philosophy behind Lee Martin’s latest work. He’s batt
* [Designing and Enforcing Codes of Conduct](https://www.twilio.com/en-us/blog/developers/community/designing-enforcing-codes-of-conduct.md): Just having a code of conduct isn't enough. Learn to design, enforce, and evolve customized codes of conduct for your community.
* [Announcing External AWS S3 Storage Support for Voice Recordings](https://www.twilio.com/en-us/blog/announcing-external-aws-s3-storage-support-for-voice-recordings.md): Twilio Programmable Voice now supports the automatic upload of voice recordings to a custom external AWS S3 bucket.
* [Twilio and the Evolving Role of AI in Communications](https://www.twilio.com/en-us/blog/developers/twilio-evolving-role-ai-communications.md): Discover how Twilio is your partner for the era of AI in customer communications, offering innovative solutions on its leading developer platform.
* [Launch your own video app with text-based chat in minutes with the updated Twilio Video Open Source ReactJS application](https://www.twilio.com/en-us/blog/open-source-video-chat-app-reactjs-conversations-api.md): Open source Twilio ReactJS Video App now comes with textual and file-based chat. Get started now and deploy the app in minutes!
* [Creating and Connecting Azure Bot with Twilio SMS](https://www.twilio.com/en-us/blog/create-connect-azure-bot-sms.md): How to create an Azure Bot with Azure Bot Framework and connect it with Twilio
* [What Apple’s support for RCS means for business messaging](https://www.twilio.com/en-us/blog/what-apples-support-for-rcs-means-for-business-messaging.md): Learn why Apple's announcement to support RCS will have potential implications for the world of application-to-person business messaging.
* [Learn the Maasai Language the Fun Way](https://www.twilio.com/en-us/blog/developers/community/learn-the-maasai-language-the-fun-way.md): In this tutorial, you will build an app that helps you learn the Maasai language in an easy and fun way with WhatsApp.
* [STIR/SHAKEN – What do you need to do to ensure your calls get answered?](https://www.twilio.com/en-us/blog/developers/best-practices/shaken-stir-sign-twilio-calls.md): Learn how to setup STIR/SHAKEN for Twilio Calls plus the attestation levels Twilio allows.
* [Security Update On SSL Certificate Validation](https://www.twilio.com/en-us/blog/security-update-on-ssl-certificate-validation-html.md): Security Update On SSL Certificate Validation
* [How Twilio Manages MySQL Clusters at Scale](https://www.twilio.com/en-us/blog/developers/twilio-manages-mysql-clusters-scale.md): Learn how Twilio manages its own MySQL clusters at global scale and the lessons learned from ongoing operations.
* [Getting Started with Vibe Coding](https://www.twilio.com/en-us/blog/developers/getting-started-with-vibe-coding.md): In this article, explore vibe coding a simple game using ChatGPT's interface. I'll share the code that it generated, and at the end talk about what I thought about this experience.
* [Next, Nest, Nuxt… Nust?](https://www.twilio.com/en-us/blog/developers/comparing-nextjs-nestjs-nuxt-gatsby.md): x
* [Explore Twilio Verify with No Coding Experience](https://www.twilio.com/en-us/blog/explore-verify-no-coding-experience.md): Looking to implement user verification? Leverage TwiMo (a developing no code Twilio Demo Tool) to explore Twilio Verify, its benefits, and how this turn key API can start making your business more secure tomorrow.
* [How to Make a Phone Call Using Node.js and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/make-phone-call-using-node-js-twilio-programmable-voice.md): Learn how to make a phone call programmatically with Node.js and Twilio Programmable Voice
* [Top IoT Use Cases Across Industries](https://www.twilio.com/en-us/blog/top-iot-use-cases.md): The Internet of Things, or IoT for short, is the concept of connecting physical objects to the Internet. This article provides a comprehensive overview of IoT use cases by industry.
* [Twilio Startups talks Accelerators with Techstars CEO David Brown](https://www.twilio.com/en-us/blog/developers/twilio-startups-talks-accelerators-techstars-ceo-david-brown.md): One such option is to apply and join an accelerator program. Accelerator programs are designed to do just that, take your company and ‘accelerate’ its growth.
* [Getting Started With Twilio Free SMS for Businesses](https://www.twilio.com/en-us/blog/get-started-twilio-free-sms-businesses.md): SMS should be an integral part of your customer communication strategy. Learn how to get started with SMS (for free) today.
* [Using Dependency Injection with Twilio SMS and ASP.NET Core 2.1](https://www.twilio.com/en-us/blog/dependency-injection-twilio-sms-asp-net-core-2-1.md): 
* [What Is an OTP Code? How One-Time Passwords Work (2026)](https://www.twilio.com/en-us/blog/what-does-otp-mean.md): An OTP code (one-time password) is an autogenerated passcode used for two-factor authentication. Learn how OTP codes work, benefits, and how to implement them.
* [Asynchronous HTTP Requests in Python with aiohttp and asyncio](https://www.twilio.com/en-us/blog/asynchronous-http-requests-in-python-with-aiohttp.md): 
* [Operate Globally with Twilio Regions and Edge Locations](https://www.twilio.com/en-us/blog/operate-globally-with-twilio-regions-and-edge-locations.md): Understand how Twilio can support you to scale globally using Twilio Regions and Edge Locations.
* [5 Ways to Make HTTP Requests in Node.js using Async/Await](https://www.twilio.com/en-us/blog/5-ways-to-make-http-requests-in-node-js-using-async-await.md): 
* [Understanding push authentication](https://www.twilio.com/en-us/blog/developers/best-practices/understanding-push-authentication.md): Push authentication is one of the most secure and easy to use forms of user authentication. This post provides an overview of how it works and how you can add push authentication to your application.
* [Send Domain Renewal and Expiry Notifications using Namecheap API, Twilio SMS and PHP](https://www.twilio.com/en-us/blog/developers/community/send-domain-renewal-and-expiry-notifications-using-namecheap-api-twilio-sms-and-php.md): Build custom SMS notifications for your Namecheap account when a domain expires or is set for renewal via php
* [How to Verify Phone Numbers in a Laravel PHP Application with Twilio Verify](https://www.twilio.com/en-us/blog/verify-phone-numbers-php-laravel-application-twilio-verify.md): Learn how to verify phone numbers in a Laravel Application using one time passwords and Twilio Verify
* [Validating Webhook Signatures with Python & Flask](https://www.twilio.com/en-us/blog/validating-webhook-signatures-python-flask.md): Learn to validate webhook signatures with Twilio, Python and Flask both manually and with the Twilio helper libraries.
* [Sound Intelligence with Audio Identification and Recognition using Vector Embeddings via Twilio WhatsApp](https://www.twilio.com/en-us/blog/developers/community/sound-intelligence-audio-identification-recogniton-vector-embedding-twilio-whatsapp.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How “Operation Univers(ity)” helped students contribute to an Open Source project](https://www.twilio.com/en-us/blog/developers/how-operation-university-helped-students-contribute-to-an-open-source-project.md): 
* [Hacking Pixel Art on Twilio’s SIGNAL Conference Video Wall with Ruby and 23,000 Text Messages](https://www.twilio.com/en-us/blog/developers/drawing-pixel-art-text-messages-signal-video-wall-html.md): Learn how to draw pixel art on a huge conference video wall using Ruby and text messages.
* [Setting Environment Variables in Java](https://www.twilio.com/en-us/blog/developers/community/working-with-environment-variables-in-java.md): Environment variables let you configure applications without storing settings in code. Learn two ways of working with them in Java using .env files.
* [Implementing Eureka and Zuul for Service Discovery and Dynamic Routing in JavaScript Microservices Running on Node.js](https://www.twilio.com/en-us/blog/developers/community/eureka-zuul-service-discovery-dynamic-routing-javascript-microservices-node-js.md): 
* [Search results](https://www.twilio.com/en-us/blog/search-results.md): 
* [How to Pass Call Context When Forwarding Across the PSTN](https://www.twilio.com/en-us/blog/pass-call-context-pstn-serverless-studio-functions.md): In this post, learn to pass call context when forwarding a call across the PSTN using a serverless IVR built with Twilio Studio and Functions
* [How to Enable MMS on an iPhone](https://www.twilio.com/en-us/blog/how-to-enable-mms-on-iphone.md): Enabling MMS on an iPhone allows you to send multimedia text messages without iMessage. Learn how to enable MMS messages on your iPhone here.
* [Milestones For Onboarding your Verify Project to Twilio](https://www.twilio.com/en-us/blog/developers/best-practices/milestones-onboarding-your-verify-project-to-twilio.md): Get step-by-step onboarding instructions for how to add Twilio Verify to your application.
* [How to Queue Emails in Laravel PHP with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/how-queue-emails-laravel-php-twilio-sendgrid.md): 
* [Understanding SIP Trunk and SIP Lines](https://www.twilio.com/en-us/blog/sip-trunk-vs-sip-line.md): SIP trunks and SIP lines can have a big impact on business communications in your office. Learn the difference between a SIP trunk vs. SIP line with Twilio.
* [5 Ways to Save Money with Twilio Elastic SIP Trunking](https://www.twilio.com/en-us/blog/developers/best-practices/save-money-with-twilio-elastic-sip-trunking.md): How Twilio Elastic SIP Trunking can save you money, including a SIP trunking cost breakdown versus alternative SIP trunks, such as traditional telcos
* [How to Create an SMS Portal With Laravel and Twilio](https://www.twilio.com/en-us/blog/create-sms-portal-laravel-php-twilio.md): 
* [10 lessons I learned from maintaining an open source community for 4 years](https://www.twilio.com/en-us/blog/developers/community/10-lessons-learned-maintaining-open-source-community.md): 10 lessons I learned about code and community from being an open source maintainer of codebuddies.org for 4 years.
* [Fine-Tune Twilio AMD for Accurate Voice Automation](https://www.twilio.com/en-us/blog/developers/best-practices/automated-amd-tests-voice.md): Run and optimize automated Answering Machine Detection tests with Twilio and Python. Enhance call detection accuracy to improve your voice automation workflow.
* [How to Implement Call Forwarding in Go](https://www.twilio.com/en-us/blog/developers/community/how-to-implement-call-forwarding-in-go.md): In this tutorial, you will learn how to forward an incoming Twilio call to a different phone number in a Go application.
* [Build app authentication with .NET Core, Auth0 and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/app-authentication-dot-net-core-auth0-twilio-sendgrid.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Discovering Issues with HTTP/2 via Chaos Testing](https://www.twilio.com/en-us/blog/developers/http2-issues-html.md): via Chaos Engineering we discovered that there are situations where HTTP/2 will perform worse than HTTP/1.
* [Best Practices](https://www.twilio.com/en-us/blog/developers/best-practices.md): Proven best practices for Twilio and general app development, covering security, scalability, deployment, compliance, and more.
* [How to Automate WhatsApp Messages using Bottle and Twilio](https://www.twilio.com/en-us/blog/automate-whatsapp-messages-bottle-twilio.md): How to Automate WhatsApp Messages using the Python Bottle Framework and Twilio Sandbox
* [Customize opt-in and opt-out flows with Advanced Opt-Out](https://www.twilio.com/en-us/blog/introducing-advanced-opt-out.md): Advanced Opt-Out gives you granular control over the end-to-end compliance experience for your customers and users. Now, you can customize opt-in, opt-out, and help keywords and confirmation messages on a global basis and add per-country or per-language overrides. With the ability to customize the compliance journey, it becomes easier to deliver a better customer experience for global customers, extend your brand voice to every interaction, and ensure you remain in compliance of region-specific regulations.
* [How to Use Postman to Make Requests and Test APIs](https://www.twilio.com/en-us/blog/postman-make-requests-test-apis.md): Learn how to use Postman to make HTTP requests and build and test APIs.
* [Is it Twilio Calling?](https://www.twilio.com/en-us/blog/lookup-phone-carrier-records-sms-voice.md): Twilio's SMS-based carrier lookup tool. Text a US phone number and we'll tell you if Twilio or another carrier may have been used.
* [Add a WhatsApp Channel to your Power Virtual Agents Bot with Twilio](https://www.twilio.com/en-us/blog/add-whatsapp-channel-power-virtual-agents-bot-twilio.md): Learn how to connect your Microsoft Power Virtual Agents bot to a WhatsApp channel with Twilio.
* [Building Single-Page Apps with React and Twilio Functions](https://www.twilio.com/en-us/blog/single-page-apps-react-twilio-functions.md): 
* [Cómo enviar un SMS con un clic de botón en Java](https://www.twilio.com/en-us/blog/enviar-sms-boton-java.md): Aprende como implementar una pequeña GUI de botón en Java para enviar un SMS cada vez que se hace click.
* [Create AI-generated art via SMS with Replicate in Python](https://www.twilio.com/en-us/blog/developers/tutorials/ai-art-sms-replicate-python.md): Generate art with AI and Replicate's stable diffusion model via SMS in Python
* [Dependency Injection in Azure Functions with C#](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/draft-dependency-injection-in-azure-functions-with-csharp.md): 
* [Build a WhatsApp Bot for Generating Lyrics using AI and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-whatsapp-bot-generating-lyrics-ai.md): In this tutorial, learn how to use Cohere AI and Twilio to build a WhatsApp bot that can generate lyrics in the style of your favorite artist.
* [Generating Synthetic Call Data to Test Twilio Voice and Conversational Intelligence and Segment Integration](https://www.twilio.com/en-us/blog/developers/best-practices/synthetic-call-data-conversational-intelligence-segment-voice.md): Create PII-free synthetic call data for Twilio Voice app testing with AI Agents. Test Conversational Intelligence, optimize Language Operators, & reduce QA time.
* [Securing a Laravel PHP Application with 2FA using Twilio Authy](https://www.twilio.com/en-us/blog/developers/community/securing-laravel-php-application-2fa-twilio-authy.md): Learn how to create gated content within your Laravel Application using 2FA provided by Twilio Authy
* [Dependencies, Confusions, and Solutions: What Did Twilio Do to Solve Dependency Confusion](https://www.twilio.com/en-us/blog/developers/best-practices/avoiding-dependency-confusion-attacks.md): Read about how dependency confusion works, how we’re defending against it at Twilio, and how you can protect your own codebase.
* [Introducing the Copilot API for Programmable SMS](https://www.twilio.com/en-us/blog/introducing-the-copilot-api-for-programmable-sms-html.md): Introducing the Copilot API for Programmable SMS
* [Be a Magician by Calculating Powers of Two in Your Head](https://www.twilio.com/en-us/blog/developers/be-a-magician-by-calculating-powers-of-two-in-your-head.md): Calculating Powers of Two in Your Head
* [How to Integrate Telegram into Twilio Flex Conversations](https://www.twilio.com/en-us/blog/integrate-telegram-flex-conversations.md): Learn to integrate Telegram as a custom channel with Twilio Flex Conversations using NodeJS and the Twilio REST API.
* [Service Status Monitoring Using WhatsApp, Notion, and Python](https://www.twilio.com/en-us/blog/developers/community/service-status-monitoring-whatsapp-notion-python.md): Create a monitoring service for your frequently-used web tools with WhatsApp, Notion and Python
* [React: Functional vs. Class Components Guide](https://www.twilio.com/en-us/blog/react-choose-functional-components.md): Discover the key differences between functional components and class components in React. Enhance your React skills with Twilio's expert guide.
* [Receiving and Responding to SMS with Java and Twilio](https://www.twilio.com/en-us/blog/receive-respond-sms-java-twilio.md): 
* [Send PDF Invoices via WhatsApp using Laravel, PHP, Stripe, and the Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/generate-send-pdf-invoices-whatsapp-laravel-php-stripe-twilio-api.md): Learn how to generate a PDF invoice in Laravel and send them to a WhatsApp subscriber using PHP and Stripe
* [Handle ASP.NET Core exceptions gracefully in TwiML webhooks](https://www.twilio.com/en-us/blog/handle-aspnetcore-exceptions-gracefully-in-twiml-webhooks.md): Learn how to use ASP.NET Core's Exception Handler and ASP.NET Core MVC's Exception Filters to gracefully handle errors in your TwiML webhooks.
* [Washington DC Area Developers – Learn About Twilio at HacDC on Jan 14th](https://www.twilio.com/en-us/blog/build-your-own-dialasong-app-in-dc-at-the-hacdc-space-on-jan-14th-html.md): Are you a developer in the Washington D.C. area who would like to learn more about Twilio, meet other developers, and hack on a simple project? If so,
* [$ twilio update: MCP](https://www.twilio.com/en-us/blog/developers/twilio-update-e4-mcp.md): Check out the latest edition of $ twilio update - your one-stop-shop for Twilio news and updates.
* [Engineering for Peace of Mind with Twilio SMS and the AWS IoT Button](https://www.twilio.com/en-us/blog/developers/community/engineering-peace-of-mind-twilio-aws-iot-button.md): Learn to build an application that sends text messages from an AWS IoT Button with Twilio Studio.
* [Positively Impacting 51 Million Lives With A Little Help From Our Friends at Twilio](https://www.twilio.com/en-us/blog/fast-forward-tech-nonprofit-impact.md): 51 million lives have been impacted for the better thanks to tech nonprofit accelerator, Fast Forward. And the organization has done this through the support of partners like Twilio, access to technical tools, and the power of volunteer support.
* [How to Create A Mock Twilio Lookup API](https://www.twilio.com/en-us/blog/how-to-create-mock-twilio-lookup-api.md): In this short tutorial, you will learn how to mock Twilio's Lookup API.
* [How to Receive a Phone Call in Node.js with Twilio Functions](https://www.twilio.com/en-us/blog/receive-phone-call-node-js-twilio-functions.md): Learn how to answer phone calls from a serverless JavaScript function.
* [How to Send Emails with a CC and BCC using Python and Twilio SendGrid](https://www.twilio.com/en-us/blog/how-to-send-emails-with-a-cc-and-bcc-using-python-and-twilio-sendgrid.md): The Twilio SendGrid API for sending email is a great solution to this problem. The code for simply sending an email from one address to another address is straightforward, but adding recipients in the CC and BCC fields is another common task that requires slightly more effort.
* [IVR Reporting using Studio and Flex Insights](https://www.twilio.com/en-us/blog/ivr-reporting-using-studio-and-flex-insights.md): In this tutorial, learn to report on calls abandoned or resolved inside your IVR using Flex Insights.
* [How to Build a Motion Detection System Using Raspberry Pi and Twilio WhatsApp API](https://www.twilio.com/en-us/blog/developers/community/motion-detection-system-raspberry-pi-whatsapp.md): Learn how to use a Raspberry Pi, an IR motion sensor, and WhatsApp to build a system that notifies you when movement is detected in your room or house.
* [Build an Auto-Translating Chat App with Twilio WhatsApp](https://www.twilio.com/en-us/blog/auto-translating-chat-app-twilio-whatsapp.md): Learn how to build a chat application that can translate messages from the sender’s native language to the recipient’s preferred language using Twilio WhatsApp, Node.js and Google Translate.
* [How to send automated text messages (plus tips and examples)](https://www.twilio.com/en-us/blog/how-to-send-automated-text-messages.md): Learn how to send automated text messages at scale for your business. Plus, check out our tips and examples.
* [Best Practices for OTP Input Forms in iOS](https://www.twilio.com/en-us/blog/developers/best-practices/best-practices-for-otp-input-forms-in-ios.md): In this article, learn the best practices of how to build and test OTP input forms in iOS.
* [Send SMS Notifications to Your Supabase Users Using Node.js and Twilio](https://www.twilio.com/en-us/blog/send-sms-notifications-supabase-users-node-js-twilio-messaging.md): Teach your Supabase-powered mobile app to send SMS notifications with Twilio Programmable Messaging.
* [New Phone? Lost Phone? Our Multi-Device Feature Keeps You 2FA-Ready! - Authy](https://www.twilio.com/en-us/blog/developers/best-practices/multi-device.md): Learn how to turn on the Authy Multidevice feature and access authentication tokens from multiple devices.
* [Introducing Twilio’s OpenAPI Specification Beta](https://www.twilio.com/en-us/blog/developers/introducing-twilio-open-api-specification-beta.md): Learn about Twilio's Open API Specification Beta which enables client generation in languages such as rust, mock api generation with Prism, and Postman Collections.
* [Build a Secure Twilio Webhook with Python and FastAPI](https://www.twilio.com/en-us/blog/build-secure-twilio-webhook-python-fastapi.md): In this tutorial you will learn how to create a secure webhook for Twilio applications using the FastAPI framework.
* [How to Build A Twilio-Hosted Group Messaging Service with Sync, Functions and SMS](https://www.twilio.com/en-us/blog/twilio-hosted-group-messaging-service-sync-functions-sms.md): Learn how to build your own private, hosted group messaging service using Twilio Sync, Functions and SMS.
* [Can The Real Codeowners Please Stand Up? Code Provenance at Scale](https://www.twilio.com/en-us/blog/developers/determine-code-ownership-about-yaml-gordon.md): Learn how Twilio uses about.yaml and the utility Gordon to quickly determine code ownership at scale.
* [Error Handling in Go: 6 Effective Approaches](https://www.twilio.com/en-us/blog/developers/community/error-handling-go-6-effective-approaches.md): In this tutorial, you’ll learn 6 error handling techniques to help simplify how you manage errors in your Go code.
* [Best practices for multi-factor authentication account recovery](https://www.twilio.com/en-us/blog/best-practices-multi-factor-authentication-mfa-account-recovery.md): From backup codes to PassKeys, learn best practices for consumer account recovery in an MFA world.
* [Twilio Startups Founder Interview Series | TS7: OpenSponsorship](https://www.twilio.com/en-us/blog/developers/twilio-startups-opensponsorship.md): Learn founder from Ishveen Anand, the founder of OpenSponsorship, about forging strategic partnerships, raising venture capital, and how she is changing the sport marketing landscape.
* [New industry-wide requirements for toll-free messaging](https://www.twilio.com/en-us/blog/new-industry-wide-requirements-for-toll-free-messaging.md): New industry-wide requirements are available for toll-free messaging in U.S. and Canada
* [How to test Twilio Verify without getting rate limited](https://www.twilio.com/en-us/blog/test-verify-no-rate-limits.md): Learn how to solve common issues like rate limits and expired verifications, best practices for testing, and how to spin up a testing dashboard.
* [Send Automated Surveys by SMS with Python and Twilio](https://www.twilio.com/en-us/blog/send-automated-surveys-sms-python-twilio.md): Learn how to manage your SMS surveys from a Python script using Twilio Programmable Messaging.
* [Introducing Twilio CodeExchange](https://www.twilio.com/en-us/blog/developers/introducing-twilio-code-exchange.md): Twilio CodeExchange provides a directory of customizable sample code for popular Twilio use cases, written by developers around the world.
* [Expose Your Localhost to the World with ngrok, Cloudflare Tunnel, and Tailscale](https://www.twilio.com/en-us/blog/expose-localhost-to-internet-with-tunnel.md): We discuss three popular tunneling services: ngrok, Cloudflare Tunnel, and Tailscale, and show how to install and launch them.
* [How to Send a vCard with Twilio SMS and Node.js](https://www.twilio.com/en-us/blog/send-vcard-twilio-sms-node-js.md): Learn how to create vCards and send them as an MMS using Node.js and Twilio Programmable SMS
* [Building Twilio Apps with React: A Guide for Frontend Developers](https://www.twilio.com/en-us/blog/building-twilio-apps-react-guide-frontend-developers.md): Get a bird's eye view of the different Twilio JavaScript SDKs and how to utilize them in a React App. See examples, documentation links, and installation instructions in one place.
* [How To Use Twilio Test Credentials with Magic Phone Numbers](https://www.twilio.com/en-us/blog/twilio-test-credentials-magic-numbers-html.md): Learn to use Twilio's magic phone numbers with test credentials to test your Twilio SMS and phone calling applications.
* [How to Receive WhatsApp Messages in Python using Django and Twilio](https://www.twilio.com/en-us/blog/receive-whatsapp-messages-python-django-twilio.md): Learn how to receive and respond to messages on WhatsApp using Django and Twilio.
* [Bringing Cohesion to the Twilio Product Suite: Part I](https://www.twilio.com/en-us/blog/developers/bringing-cohesion-to-the-twilio-product-suite-part-i.md): Learn about the research driving Twilio's work in creating a cohesive design language in order to pave the way for a unified product experience.
* [How to Build a Trivia Game For Your Friends Using Java and SMS](https://www.twilio.com/en-us/blog/developers/community/java-spring-boot-sms-music-festival-trivia-game.md): Learn how to create an engaging music trivia game for your festival group, bringing fun and entertainment to your gathering.
* [Send a WhatsApp message with C# in 30 Seconds](https://www.twilio.com/en-us/blog/send-a-whatsapp-message-with-c-in-30-seconds.md): 
* [Detect Button Clicks on Your Site using Segment and SMS](https://www.twilio.com/en-us/blog/detect-site-button-clicks-segment-sms.md): 
* [How to better configure C# and .NET applications for Twilio](https://www.twilio.com/en-us/blog/better-configuration-csharp-dotnet-for-twilio.md): Learn how to use multiple configuration sources, strongly-typed objects, and implement the options pattern in your .NET applications
* [Build and Deploy Episode 2: Creepy and Cute IoT with Christine Sunu](https://www.twilio.com/en-us/blog/developers/build-and-deploy-liz-moy-christine-sunu-iot.md): In this episode of Build and Deploy powered by Twilio, we talk to Christine Sunu about building a fitness tracker for your sourdough starter, and making creepy, furry robots that make you feel things.
* [How To Send a WhatsApp Message in 30 Seconds with Golang](https://www.twilio.com/en-us/blog/send-whatsapp-message-30-seconds-golang.md): Learn how to send a message to a user on WhatsApp using the Go language.
* [How to use Google credentials with CodeExchange Quick Deploy](https://www.twilio.com/en-us/blog/how-to-use-google-credentials-with-codeexchange-quick-deploy.md): Want to use Google Sheets to store your Twilio customer data instead of paying for your own database? Use this guide to get your app set up and running in minutes.
* [Stream Twilio Data to a Webhook with Event Streams](https://www.twilio.com/en-us/blog/twilio-event-streams-webhook-sink.md): Event Streams is a single integration point to deliver all your Twilio data directly to your infrastructure.
* [Democratizing Customer Experience: Engage a Mobile Workforce Beyond the Contact Center](https://www.twilio.com/en-us/blog/democratize-customer-conversations-twilio-spoke-phone.md): Twilio Flex customers drive improved outcomes by extending high-value conversations beyond the contact center to the entire workforce with Spoke Phone.
* [Send Quick SMS With Twilio](https://www.twilio.com/en-us/blog/send-quick-sms.md): Learn how you can save time and send SMS messages faster than ever using Twilio's quick SMS API.
* [Better Twilio Authentication with API Keys](https://www.twilio.com/en-us/blog/better-twilio-authentication-csharp-twilio-api-keys.md): Stop giving away your Twilio Auth Tokens and start using API Keys in your apps
* [How to Use MongoDB in Laravel Lumen](https://www.twilio.com/en-us/blog/developers/community/use-mongodb-laravel-lumen.md): In this tutorial, you will learn how to use MongoDB with Laravel Lumen to store, edit, and read data.
* [Integrating Your CRM into Twilio Flex](https://www.twilio.com/en-us/blog/flex-contact-center-crm-integration.md): Twilio Flex integrates with any CRM system, whether it’s on-premise, cloud-based, or a custom-built solution.
* [Enabling VoIP calls on Twilio Flex](https://www.twilio.com/en-us/blog/enable-voip-calls-on-twilio-flex.md): Twilio Flex supports both inbound and outbound VoIP (Voice over Internet Protocol) calls. This guide showcases how to enable VoIP calls on Twilio Flex.
* [Call Me When You're Free - Using Twilio Studio and Python to Retry a Busy Number](https://www.twilio.com/en-us/blog/using-twilio-studio-python-retry-busy-number.md): In this tutorial you'll learn a simple trick to have Twilio retry a busy or difficult to connect number until a connection is made.
* [How to boost business with affiliate email marketing programs | Twilio](https://www.twilio.com/en-us/blog/affiliate-email-marketing.md): Learn how to create affiliate marketing emails that earn lucrative commissions.
* [How to embed Twilio Conversations in a Retool app for bidirectional messaging](https://www.twilio.com/en-us/blog/embed-twilio-conversations-in-retool-for-bidirectional-messaging.md): Learn how to integrate Twilio Conversations into a Retool app to create an app for bidirectional communication over SMS.
* [How to send SMS with C# .NET and Azure Functions using the Twilio Output Binding](https://www.twilio.com/en-us/blog/send-sms-with-csharp-dotnet-and-azure-functions-using-the-twilio-output-binding.md): 
* [How to Create a Restful CRUD API in PHP Using Laravel and Google Firebase](https://www.twilio.com/en-us/blog/developers/community/create-restful-crud-api-php-using-laravel-google-firebase.md): In this tutorial, you will learn how to create a RESTful CRUD API with Laravel that stores its data in a Firebase realtime database.
* [Twilio Voice IVR Bridge – Connect a Call in Context Across the PSTN](https://www.twilio.com/en-us/blog/connect-call-context-across-the-pstn.md): Using Twilio services, we show how to pass customer context over the PSTN. Avoid reauthenticating customers in an IVR with complete sample code and steps.
* [Best Practices for Twilio Video on Mobile Browsers](https://www.twilio.com/en-us/blog/developers/best-practices/best-practices-video-mobile-browsers.md): Check out our list of best practices for using video in the browser on a mobile device and deliver great video experiences.
* [Booking Appointments with Twilio, Notion, and FastAPI](https://www.twilio.com/en-us/blog/booking-appointments-twilio-notion-fastapi.md): Schedule appointments and check their statuses using Notion, FastAPI, and the Twilio WhatsApp API.
* [Twilio Launches Messaging Compliance API for Toll-Free Verification](https://www.twilio.com/en-us/blog/twilio-launches-messaging-compliance-api-for-toll-free-verification.md): The Messaging Compliance API and Console experience for Toll-Free verification is now live and available to begin programmatically verifying your Toll-Free numbers
* [Chat with PDF Docs using Twilio, OpenAI, and Langchain](https://www.twilio.com/en-us/blog/chat-pdf-document-twilio-openai-langchain.md): Learn how to use LangChain and the Twilio and OpenAI APIs to build a chatbot that allows you to retrieve information from any PDF document.
* [Running a Video Chat App Built with ASP.NET Core 3.1 and Twilio Programmable Video on Microsoft Azure](https://www.twilio.com/en-us/blog/developers/community/running-asp-net-core-3-1-angular-video-chat-app-on-azure.md): Learn how to deploy a video chat app built with ASP.NET Core 3.1, Angular 9, SignalR, and Twilio Programmable Video to Microsoft Azure with this step-by-step tutorial. Includes the source code for the complete application.
* [Bring Your Own Numbers with Twilio SIP Interfaces](https://www.twilio.com/en-us/blog/bring-your-own-numbers-with-twilio-sip-interfaces-html.md): Using Twilio’s SIP Interfaces, you can take advantage of Twilio’s Voice API with numbers on another carrier. Let’s say you have a great rel
* [Twilio Startups Founder to Founder Interview Series - The Dream Sprint](https://www.twilio.com/en-us/blog/developers/twilio-startups-founder-to-founder-interview-series-the-dream-sprint.md): 
* [How to schedule a text message on iPhone and Android](https://www.twilio.com/en-us/blog/how-to-schedule-a-text-message.md): Not the right time to send a text? Learn how to schedule text messages for iPhone and Android.
* [New Developer Contest: Twilio + Infochimps](https://www.twilio.com/en-us/blog/new-developer-contest-twilio-infochimps-html.md): It’s a special day today for many of our readers. In addition to celebrating America’s Independence day, we want to celebrate data. I know
* [Send Branded SMS Messages using Twilio Alphanumeric Sender ID and Python](https://www.twilio.com/en-us/blog/send-branded-sms-messages-twilio-alphanumeric-sender-id-python.md): Learn how to send SMS with an alphanumeric sender instead of a phone number.
* [Help Build the Future of Fundraising With Reimagining Fundraising](https://www.twilio.com/en-us/blog/build-future-reimagining-fundraising.md): Join Reimagining Fundraising and their efforts to improve global nonprofit fundraising.
* [Text an AI Assistant with GPT-3 using AWS Lambda and Twilio](https://www.twilio.com/en-us/blog/text-ai-assistant-gpt-3-aws-lambda-twilio.md): Learn how to use the Twilio API, AWS Lambda and the OpenAI API to build a powerful and versatile language-based application.
* [TwiML Bins: A Serverless and Codeless Way to Try Twilio](https://www.twilio.com/en-us/blog/twiml-bins-a-serverless-and-codeless-way-to-try-twilio-html.md): Build cloud voicemail and anonymous SMS masking and forwarding with a throwaway number. This guide uses no servers and no code, all on Twilio's platform.
* [Personalize Your SMS Messages with an Alphanumeric Sender ID](https://www.twilio.com/en-us/blog/personalize-sms-alphanumeric-sender-id.md): Explore the benefits of SMS messages personalized with an Alphanumeric Sender ID, including better open rates and improved message delivery.
* [Create SMS QR Codes with Twilio](https://www.twilio.com/en-us/blog/create-sms-qr-codes-with-twilio.md): 
* [How to Connect Twilio Messaging With Microsoft Teams](https://www.twilio.com/en-us/blog/twilio-integration-microsoft-teams.md): Connecting your Microsoft Teams account with Twilio can help make your workflows more efficient. Learn how to integrate the two programs here.
* [Transform CX with customer-centric AI strategies | Twilio](https://www.twilio.com/en-us/blog/transform-cx-customer-centric-ai-strategies.md): Modern customers are looking for quick and easy self-service channels. Learn how Twilio Voice and Twilio Flex—combined with AI—can help businesses improve customer experiences, plus enjoy significant ROI, in 2024 and beyond.
* [Transcribe audio messages with Twilio for WhatsApp and OpenAI Speech to Text](https://www.twilio.com/en-us/blog/transcribe-audio-messages-with-twilio-whatsapp-and-openai-speech-to-text.md): Learn how to use ASP.NET Core to receive audio messages from WhatsApp and MMS, how to convert their format, and how to use the OpenAI API to transcribe the speech to text.
* [What Is IVR (Interactive Voice Response) for Call Centers?](https://www.twilio.com/en-us/blog/ivr-what-it-is-and-how-it-benefits-contact-center.md): IVR is a vital call center technology that routes customer calls. Learn the benefits and IVR best practices for contact centers.
* [Improve the Efficiency of Your Multi-Party Video Experiences](https://www.twilio.com/en-us/blog/developers/best-practices/improve-efficiency-multi-party-video-experiences.md): Conserve CPU and bandwidth resources in your multi-party video experiences with the updated Network Bandwidth Profile API.
* [3 Ways To Brick Your Raspberry Pi](https://www.twilio.com/en-us/blog/developers/3-ways-brick-raspberry-pi.md): Learn three easy ways to turn your Raspberry Pi into a paperweight.
* [Create an SMS chatbot using C#, Amazon Lex, and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/create-an-sms-chatbot-using-csharp-amazon-lex-and-twilio-sms.md): Learn how to develop an SMS chatbot using C# and AWS Lambda in combination with Amazon Lex and Twilio SMS.
* [Transcribe Your Voicemails with Python, Flask, and Twilio](https://www.twilio.com/en-us/blog/transcribe-voicemails-python-flask-twilio.md): Learn how to create a voicemail phone line that automatically sends you transcriptions of your messages over SMS.
* [Securing Your Twilio Webhooks in Python](https://www.twilio.com/en-us/blog/securing-your-twilio-webhooks-in-python.md): This article explains how to ensure that a Twilio webhook written in Python was legitimately sent by Twilio.
* [Elevate Community and Social Services with Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/elevate-nonprofit-community-social-services.md): How nonprofits can scale to serve more people and deliver personalized support for each individual
* [Automate Frequently Asked Questions in Multiple Languages Using WhatsApp and Twilio Studio](https://www.twilio.com/en-us/blog/automate-faq-multiple-languages-twilio-studio-whatsapp.md): Learn how to set up a WhatsApp bot with Twilio Studio flow to answer frequently asked questions in multiple languages.
* [Build a Browser-Based Walkie Talkie with React, Twilio Programmable Voice, and Twilio Functions](https://www.twilio.com/en-us/blog/build-a-browser-based-walkie-talkie-react-twilio-programmable-voice-functions.md): Learn how to implement browser-based calling using Twilio Programmable Voice and Twilio Functions in order to build a walkie talkie app in your browser.
* [How to Call an AI Friend using GPT-3 with Twilio Voice and Functions](https://www.twilio.com/en-us/blog/call-ai-friend-gpt-3-twilio-voice-functions.md): Learn how to leverage Twilio Voice and Functions with OpenAI’s GPT-3 engine to build a phone service to converse with an AI friend.
* [How to Create an API Texting Service using Twilio SMS and Python](https://www.twilio.com/en-us/blog/how-to-create-an-api-texting-service-using-twilio-sms-and-python.md): In this tutorial, you’ll be using the Twilio SMS API to create, test, and deploy your very own API texting service with Python, FastAPI, Heroku, and Docker.
* [More Resilient Service-to-Service Communication with Polly and .NET HttpClientFactory](https://www.twilio.com/en-us/blog/developers/community/more-resilient-service-communication-dotnet-polly-httpclientfactory.md): Learn how to use Polly with .NET to build more resilient service-to-service communications in your microservices applications.
* [What I Built: Jeff Lawson's weekend projects](https://www.twilio.com/en-us/blog/developers/what-i-built-jeff-lawson.md): Twilio's CEO Jeff Lawson talks through creative code projects and the lifelong learning of being a developer
* [Transforming Segment’s Notification Architecture with Strangler Fig](https://www.twilio.com/en-us/blog/developers/transform-segment-notification-architecture-orchestration.md): Modernizing Segment’s alerts and notifications: leveraging the Strangler Fig pattern for modular, reliable, and reusable workflows.
* [Build a Custom Video Chat App with React and Twilio Programmable Video](https://www.twilio.com/en-us/blog/build-a-custom-video-chat-app-with-react-and-twilio-programmable-video.md): Learn how to use React.js and Twilio Programmable Video together to build a video chat app.
* [Authentication vs. verification: How to get both right and why it matters | Twilio](https://www.twilio.com/en-us/blog/authentication-vs-verification.md): Learn the difference between authentication and verification and how to best secure new and existing users.
* [Flex Boost: Four Contact Center Strategies for Conversational Commerce from Perficient](https://www.twilio.com/en-us/blog/flex-boost-four-contact-center-strategies-for-conversational-commerce-from-perficient.md): 
* [Hit Reality TV Show The Apprentice: ONE Championship Edition Taps Twilio For Audience Engagement, In-Show Communication, And Social Impact](https://www.twilio.com/en-us/blog/hit-reality-tv-show-the-apprentice-one-championship-edition-taps-twilio-for-audience-engagement-in-show-communication-and-social-impact.md): A suite of versatile Twilio solutions bring the audience closer to the action and help candidates drive social good.
* [Email Verification with Twilio Verify and Twilio Sendgrid with Node.js](https://www.twilio.com/en-us/blog/email-verification-twilio-verify-and-twilio-sendgrid-nodejs.md): Verify Emails with Twilio Verify and Twilio Sendgrid using JavaScript
* [Build phone verification in React Native with Twilio Verify](https://www.twilio.com/en-us/blog/phone-verification-react-native.md): Learn how to set up a React Native application from scratch and use Twilio's purpose built Verify API for SMS phone verification.
* [Flex 2.0: Configure Facebook Messenger with Flex Conversations](https://www.twilio.com/en-us/blog/configure-facebook-messenger-flex-conversations.md): Twilio Flex natively supports sending and receiving messages from Facebook Messenger users. This guide showcases how to configure Facebook Messenger for Flex UI 2.x and Flex Conversations.
* [How to Send SMS in 30 Seconds with VB.NET](https://www.twilio.com/en-us/blog/send-sms-in-30-seconds-with-vbdotnet.md): Learn how to send SMS using VB.NET from a .NET console project with Twilio SMS
* [Three Reasons why OpenAPI is the Best Documentation Platform for your API](https://www.twilio.com/en-us/blog/developers/best-practices/three-reasons-openapi-best-documentation-platform-api.md): Learn about the benefits of incorporating OpenAPI into your project.
* [Twilio Console is now in General Availability](https://www.twilio.com/en-us/blog/new-and-improved-console-now-in-general-availability.md): Twilio is launching a redesigned and re-architected console experience that is now in General Availability. Start building on Twilio, today.
* [Forward Voicemails with Transcript to your Email using C# and ASP.NET Core](https://www.twilio.com/en-us/blog/forward-voicemails-with-transcript-to-your-email-using-csharp-and-aspnetcore.md): Learn how to receive voicemails on your Twilio Phone Number and forward the audio recording and transcript to your email inbox using C# and ASP.NET Core.
* [Video Call Integration on Different Platforms](https://www.twilio.com/en-us/blog/how-to-video-integration.md): Video Call integration can be beneficial for a variety on industries. Learn more about how to integrate video calling on your platform.
* [Install Flex Plugins with the New Twilio Plugin Library (Public Beta)](https://www.twilio.com/en-us/blog/twilio-plugin-library.md): It’s now straightforward to discover, install, and maintain Flex functionality with the Twilio Plugin Library.
* [Phone Numbers in Europe: Moldova, Greece, Italy, and more!](https://www.twilio.com/en-us/blog/european-phone-numbers-html.md): If you care about establishing a local identity in Europe, you'll want to have local phone numbers. Get developer preview and beta numbers in Europe now!
* [Drive more sales, engagement and better support: Introducing WhatsApp Business Calling for Programmable Voice](https://www.twilio.com/en-us/blog/drive-more-sales--engagement-and-better-support--introducing-wha.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Add Querying and Pagination to a CRUD RESTful API in PHP with API Platform and Symfony 4](https://www.twilio.com/en-us/blog/add-querying-pagination-crud-restful-api-php-api-platform-symfony-4.md): Learn how to add querying, pagination, and custom endpoints in API Platform for Symfony 4
* [Identifying Phone Number Line Types with Twilio Lookup and Node.js](https://www.twilio.com/en-us/blog/identifying-a-phone-number-s-line-type-with-twilio-lookup-and-node-js.md): Learn how to detect VoIP numbers with Twilio Lookup Line Type Intelligence.
* [Getting Started with Chrome Extensions](https://www.twilio.com/en-us/blog/getting-started-chrome-extensions.md): Learn how to build your first Chrome extension and use local storage in this beginner's guide.
* [Enable Multiple OTP Methods in your Django Application with Twilio](https://www.twilio.com/en-us/blog/enable-multiple-otp-methods-django.md): Provide users with a choice between receiving their one-time password via SMS or WhatsApp.
* [How to Create a QR Code in PHP](https://www.twilio.com/en-us/blog/create-qr-code-in-php.md): QR codes let us do things quickly and easily, such as checking in at a cafe, and gaining access to a WiFi network. Learn how to create them in PHP, in this short tutorial.
* [Working With Environment Variables in Node.js](https://www.twilio.com/en-us/blog/working-with-environment-variables-in-node-js-html.md): Environment variables are a great way to configure parts of your Node.js application. Learn how to work with them using helpful tools such as npm.
* [How to Receive a Phone Call in Python Using Django and Twilio](https://www.twilio.com/en-us/blog/receive-phone-call-python-django-twilio.md): Learn how to answer phone calls programmatically using Python, Django and Twilio Voice.
* [What is data lineage (and why does it matter)?](https://www.twilio.com/en-us/blog/insights/data/data-lineage.md): Discover how to implement data lineage with step-by-step best practices, essential tools, and real-world examples. Start mastering data today!
* [Increase Customer Engagement with Click-to-Text](https://www.twilio.com/en-us/blog/create-click-to-text-with-twilio.md): Improve your customer engagement with Click To Text using Programmable SMS and Twilio Flex
* [Last Chance! Submit to Present Your Twilio-Powered Startup Oct. 4th](https://www.twilio.com/en-us/blog/last-chance-submit-to-present-at-startup-camp-communications-in-los-angeles-html.md): Building a startup using Twilio? We’d love to see you present your company at Startup Camp in Los Angeles this October, and you’ve only got
* [Best practices for implementing Silent Network Authentication in production](https://www.twilio.com/en-us/blog/developers/best-practices/best-practices-sna.md): Once you have built an SNA proof of concept, learn how to handle implementation details, manage edge cases, and scale the solution globally.
* [7 cool APIs you didn't know you needed](https://www.twilio.com/en-us/blog/developers/cool-apis.md): This post will show you 7 fun and silly APIs you can play with and build on top of.
* [Manage the Recordings of Your Video Calls with the Twilio Compositions API Using Node.js, Express, and TypeScript](https://www.twilio.com/en-us/blog/manage-video-recordings-twilio-compositions-api-node-express-typescript.md): Learn how to compose, view, and download your Twilio Video recordings in a playable format.
* [Alphanumeric Sender IDs For Improved Authentication and User Verification Security](https://www.twilio.com/en-us/blog/authmsg.md): 
* [Find your voice: why customer conversations are your best new data source](https://www.twilio.com/en-us/blog/developers/best-practices/find-your-voice-why-customer-conversations-are-your-best-new-data-source.md): Why businesses should look closely at call data to derive actionable insights and how voice is an untapped source for ROI.
* [Implementing Multi-Party Calls with VoIP and GSM using the Programmable Voice API](https://www.twilio.com/en-us/blog/multi-party-calls-voip-gsm-programmable-voice.md): We show you how to implement multi-party calls with VoIP and GSM using the Programmable Voice API.
* [5 Ways to Make HTTP Requests in Node.js](https://www.twilio.com/en-us/blog/http-requests-in-node-js-html.md): How to make HTTP requests and parse JSON API responses using the Node standard lib, Request, Axios, Super Agent, and Got.
* [Common Twilio Programmable Voice SDK Error Codes and Debugging Help](https://www.twilio.com/en-us/blog/programmable-voice-common-sdk-error-codes-debugging-help.md): Learn common Programmable Voice SDK error codes and debugging tips, plus see how best to engage with Twilio Support for application help.
* [How to send WhatsApp Media Messages with Python](https://www.twilio.com/en-us/blog/how-to-send-whatsapp-media-messages-with-python.md): 
* [Embed Twilio Voice in a Retool app for outbound calling](https://www.twilio.com/en-us/blog/embed-twilio-voice-in-a-retool-app-for-outbound-calling.md): In this tutorial, learn how to build an outbound calling component inside of your Retool app using the Twilio Voice SDK.
* [New Twilio Edge Locations Improve Application Performance](https://www.twilio.com/en-us/blog/launching-twilio-edge-locations.md): Twilio Edge Locations allow enterprises to bring Twilio’s public and private network connectivity closer to their applications for improved performance.
* [What businesses can learn about SMS marketing engagement from political advocacy groups](https://www.twilio.com/en-us/blog/6-lessons-about-sms-marketing-engagement-from-political-advocacy.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Introducing Global SIP Trunking for Zoom Phone BYOC](https://www.twilio.com/en-us/blog/twilio-zoom.md): IT managers charged with migrating their organization to the Zoom Phone service have a new global PSTN connectivity option available to them with the introduction of Twilio Elastic SIP Trunking support for Zoom. You can connect your Zoom Phone service to our SIP trunks in 100 countries and enjoy high-quality global PSTN service with on-demand scalability at competitive prices.
* [Data Science and Linear Algebra Fundamentals with Python, SciPy, & NumPy](https://www.twilio.com/en-us/blog/developers/community/data-science-linear-algebra-python-scipy-numpy-html.md): Learn to perform data science and linear algebra fundamentals using Python, Scipy, & NumPy.
* [How to filter out VoIP numbers before sending an SMS OTP](https://www.twilio.com/en-us/blog/filter-voip-before-otp-verification.md): Decrease fraud when you identify and filter out non-fixed VoIP numbers before sending a one-time passcode with Twilio Lookup Line Type Intelligence.
* [A brief history of the UUID](https://www.twilio.com/en-us/blog/developers/a-brief-history-of-the-uuid.md): Discover the evolution of UUIDs. Explore cloud communication trends, customer stories, and tips for scalable apps with Twilio's APIs. Learn more now!
* [How To Send Images on WhatsApp using PHP](https://www.twilio.com/en-us/blog/how-to-send-images-on-whatsapp-using-php.md): Learn how to create a PHP script to send images and other media types within WhatsApp.
* [Get to Know Java SDKs and Libraries](https://www.twilio.com/en-us/blog/java-sdks-libraries.md): Get an overview of some of the SDKs and helper libraries available for the Java programming language.
* [Deploy Your Twilio Webhooks to Replit](https://www.twilio.com/en-us/blog/deploy-twilio-webhooks-replit.md): Learn how to deploy Twilio webhooks for free on the Replit platform.
* [Flex Boost: Accelerate Curbside Pickups with Flex & SMS from Perficient](https://www.twilio.com/en-us/blog/flex-boost-accelerate-curbside-pickups-flex-sms-perficient.md): 
* [How to Build Client Payment Reminders using Twilio, Notion, and Python](https://www.twilio.com/en-us/blog/payment-reminders-twilio-notion-python.md): How to Build and Automate Client Payment Reminders using Twilio WhatsApp API, Notion API, and Python
* [Build a Site with Flask and Twilio Verify for Users to Upload a File](https://www.twilio.com/en-us/blog/flask-website-upload-photos-twilio-verify.md): Learn how to develop a functional Flask website to authenticate your users before allowing them to upload an image file.
* [Email Notifications with Twilio SendGrid and Firebase Functions](https://www.twilio.com/en-us/blog/email-notifications-sendgrid-firebase-functions.md): x
* [Bridging Legacy and Future Platforms](https://www.twilio.com/en-us/blog/developers/bridging-legacy-and-future-platforms.md): Twilio’s sustained growth over the last decade has led to several architectural iterations of the Twilio Console. Learn more about how we've bridged legacy and future platforms.
* [Developer Guide to Toll-Free Verification](https://www.twilio.com/en-us/blog/developer-guide-to-toll-free-verification.md): In light of the recent announcement that as of November 8, 2023, verification will be required for all Restricted (formerly called “Unverified”) toll-free phone numbers before they can be used for messaging, here’s a developer’s guide on toll-free registration using the Messaging Compliance API.
* [Create a Daily Inspirational Quote App Using Laravel, Twilio, and OpenAI](https://www.twilio.com/en-us/blog/developers/community/create-daily-inspirational-quote-app-using-laravel-twilio-openai.md): In this tutorial, you will learn how to create a custom Laravel command to get phone numbers, send chat GPT-generated inspirational quotes to them, and create a scheduler task to run this command at regular intervals.
* [How to Add Custom Attributes to Twilio SMS Campaigns](https://www.twilio.com/en-us/blog/add-custom-attributes-twilio-sms-campaigns.md): This post covers how to add custom attributes (AKA metadata) to an SMS message. This allows your team to receive data on SMS campaigns sent to your customers, log activity, and more!
* [Monetize RCS & WhatsApp Bots with Stripe and Twilio](https://www.twilio.com/en-us/blog/developers/monetizing-chatbots-rcs-whatsapp-stripe.md): Build paywalled chatbots using Twilio and Stripe. Turn RCS and WhatsApp into interactive mini-apps with seamless payments—no app installation required.
* [Implementing Long Lasting Sessions with Twilio and Google Dialogflow CX](https://www.twilio.com/en-us/blog/dialogflow-cx-long-lasting-sessions.md): Enable long lasting sessions when creating digital channel bots to ensure continuity is never broken between user and bot.
* [Build an App without Coding: Simple SMS Survey with Twilio Studio](https://www.twilio.com/en-us/blog/build-an-app-without-coding-simple-sms-survey-with-twilio-studio.md): Learn to build an SMS survey with Twilio Studio without writing a single line of code.
* [How to Validate Phone numbers in Node/JavaScript with the Twilio Lookup API](https://www.twilio.com/en-us/blog/how-to-validate-phone-numbers-in-nodejavascript-with-the-twilio-lookup-api-html.md): Twilio Lookup is a phonebook REST API that you can use to check whether a number exists, determine whether a phone can receive text messages, and retri
* [How to Efficiently Manage Twilio Infrastructure with Terraform](https://www.twilio.com/en-us/blog/efficiently-manage-twilio-infrastructure-terraform.md): Learn how to create Twilio Serverless functions and configure different environments using industry-leading IaC tool, Terraform
* [Message Redaction Supports Phone Number and Content Privacy for Sensitive Applications](https://www.twilio.com/en-us/blog/protect-customer-privacy-with-redaction.md): Phone Number Redaction further protects customer data by redacting the last four digits of non-Twilio phone numbers before they’re ever stored in Twilio.
* [Everything You Need to Know About STIR/SHAKEN Right Now](https://www.twilio.com/en-us/blog/everything-you-need-to-know-about-shaken-stir-today.md): Everything you need to know about STIR/SHAKEN and how it will help curb robo calls.
* [Drive up ROI and consumer trust with RCS, branded email, and branded calling | Twilio](https://www.twilio.com/en-us/blog/drive-up-roi-consumer-trust-rcs-branded-communications.md): By attaching branding and logos across text messages, voice calls, and emails, businesses can gain a competitive edge on customer engagement through transparency and credibility.
* [How to Receive a Phone Call in Python Using Flask and Twilio](https://www.twilio.com/en-us/blog/receive-phone-call-python-flask-twilio.md): Learn how to create a Flask application that answers your phone calls.
* [How to Start an Instagram Food Account Using Twilio WhatsApp API, OpenAI's GPT-3 Engine, and Clarifai API](https://www.twilio.com/en-us/blog/instagram-food-whatsapp-python-openai-gpt3-clarifai.md): Learn how to become an Instagram foodie and generate eye catching captions using Python, Twilio WhatsApp, OpenAI's GPT-3 engine and Clarifai
* [How to Build Voice Bots with Twilio's Conversation Relay](https://www.twilio.com/en-us/blog/voice-ai-build-voice-bots-conversation-relay.md): Learn to build voice bots with Conversation Relay, a tool that provides WebSocket connections, Speech-to-Text (STT) and Text-to-Speech (TTS).
* [GDPR And EU Data Location Requirements](https://www.twilio.com/en-us/blog/gdpr-and-eu-data-location-requirements-html.md): Learn how GDPR affects data location requirements in the European Union.
* [LLMs & Rich Content Messages: 10 Tips to Create Better AI Interactions](https://www.twilio.com/en-us/blog/developers/best-practices/llm-rich-content-messages-tips.md): Unlock the full potential of AI-driven conversations! Learn how to combine LLMs with rich content messages for smarter, more engaging interactions. Discover 10 essential tips to enhance clarity, personalization, and user experience.
* [How to Send SMS Without a Phone Number using Alphanumeric Sender IDs and Node.js](https://www.twilio.com/en-us/blog/send-sms-without-phone-number-node-js.md): Sending SMS is a convenient way to notify your users about time-sensitive matters. These messages are often closely related to an action the user just triggered, and the users might not mind which number sent the message. However, in situations — especially when you notify users "out of the blue" — it might be better to display your company name as the sender. Alphanumeric Sender IDs allow you to do exactly that.
* [Welcome to Twilio TV](https://www.twilio.com/en-us/blog/developers/twilio-tv.md): Check this out for the latest Twilio TV content
* [How to Send SMS Without a Phone Number Using Alpha Sender and PHP](https://www.twilio.com/en-us/blog/send-sms-without-phone-number-using-alpha-sender-and-php.md): In this tutorial, with PHP you'll learn how to send an SMS without a phone number by using an Alphanumeric Sender ID
* [How to Create a React Button with TypeScript](https://www.twilio.com/en-us/blog/intro-custom-button-component-typescript-react.md): Learn to create a custom button in React with TypeScript. Follow our step-by-step guide to build and style button components, including handling onClick events.
* [Connecting to Extraordinary Young People, Everywhere in the World](https://www.twilio.com/en-us/blog/connecting-to-extraordinary-young-people-everywhere-in-the-world-docx.md): 
* [Introducing TwilioQuest, a New Way to Learn Twilio](https://www.twilio.com/en-us/blog/twilioquest-fastest-way-to-learn-twilio-html.md): TwilioQuest is a fun, self-directed way to quickly learn how to use Twilio. The game teaches our cloud communications APIs while rewarding loot and XP.
* [How to Forward Incoming SMS Messages to WhatsApp with Python](https://www.twilio.com/en-us/blog/forward-incoming-sms-to-whatsapp-with-python.md): Learn how to forward your incoming SMS to WhatsApp in real time, so you never miss a message.
* [Verify User Account With Phone Call OTP in CakePHP Using Twilio](https://www.twilio.com/en-us/blog/how-to-verify-user-account-with-phone-call-otp-in-cakephp-using-.md): In this tutorial, learn how to verify a user's phone number during user registration via phone call OTP in CakePHP using Twilio Programmable Voice.
* [Build and Deploy Season 2: Telemedicine](https://www.twilio.com/en-us/blog/developers/build-and-deploy-podcast-telemedicine.md): Tools and resources from season 2 of the Build and Deploy podcast, including episode transcripts.
* [Twilio At SAP’s TechEd && d-code Conference: Pairing Communication With Customer Experience In The Enterprise](https://www.twilio.com/en-us/blog/twilio-sap-dcode-conference-nt-html.md): Twilio At SAP’s TechEd && d-code Conference
* [AI Voice Assistant with Twilio Voice, OpenAI’s Realtime API, and Python](https://www.twilio.com/en-us/blog/voice-ai-assistant-openai-realtime-api-python.md): Learn how to build a conversational AI voice assistant with Twilio Voice and the OpenAI Realtime API using Python and the FastAPI framework.
* [Adding an MP3 to Voice Calls using Twilio and Python](https://www.twilio.com/en-us/blog/adding-an-mp3-to-voice-calls-using-twilio-and-python.md): Adding an MP3 to Voice Calls using Twilio and Python
* [Extend the Native Twilio Flex-Salesforce Integration](https://www.twilio.com/en-us/blog/extend-native-flex-salesforce-integration.md): Extend the Twilio Flex-Salesforce integration with Plugins and learn how to create SFDC objects and execute Apex code right from the OpenCTI integration.
* [How to Send and Receive SMS with SAP CAP using Twilio](https://www.twilio.com/en-us/blog/how-to-send-and-receive-sms-with-sap-cap-using-twilio.md): 
* [ISVs: Set up for Success](https://www.twilio.com/en-us/blog/isv-getting-started-with-twilio.md): Key considerations for ISVs embedding Twilio’s API in their solutions.
* [Integrate Twilio Flex with Microsoft Dynamics 365](https://www.twilio.com/en-us/blog/integrate-flex-microsoft-dynamics-365.md): In this post, see code sample and a walkthrough to integrate the Microsoft Dynamics 365 CRM with Twilio's Cloud Based Call Center, Flex.
* [Introducing RCS on Twilio Messaging (public beta): Automatically upgrade for verified branding and other features](https://www.twilio.com/en-us/blog/introducing-RCS-on-twilio-messaging-public-beta.md): Benefit from the latest in messaging with RCS on Twilio Messaging, now in public beta. Improve customer trust and deliverability with verified branding – no code changes required.
* [Live Transcribing Simultaneous Phone Calls](https://www.twilio.com/en-us/blog/multiple-twilio-streams-javascript.md): 
* [How To Send a WhatsApp Message in 30 Seconds with PHP](https://www.twilio.com/en-us/blog/send-whatsapp-messages-php-twilio-whatsapp-api.md): 
* [Build an AI Voice Assistant with Twilio Voice, OpenAI’s Realtime API, and Node.js](https://www.twilio.com/en-us/blog/voice-ai-assistant-openai-realtime-api-node.md): Learn how to build a conversational AI voice assistant with Twilio Voice and the OpenAI Realtime API using Node.js.
* [Authy User: Two-Factor Authentication Evangelism in Argentina - Authy](https://www.twilio.com/en-us/blog/two-factor-authentication-evangelism-in-argentina.md): An information technology and security professional from Argentina details why he recommends Authy two-factor authentication (2FA) for protecting online accounts in business, and for individuals.
* [Building a Video Chat App with ASP.NET Core 3.1, Angular 9, and Twilio](https://www.twilio.com/en-us/blog/developers/community/video-chat-app-asp-net-core-3-1-angular-9-twilio.md): Learn how to integrate video chat into your ASP.NET Core 3.1 web application with this complete software development tutorial. Integrate Twilio Programmable Video with Angular 9, ASP.NET Core 3.1, and SignalR for a complete real-time video solution.
* [Make Outbound calls with Node.js, the OpenAI Realtime API, and Twilio Voice](https://www.twilio.com/en-us/blog/outbound-calls-node-openai-realtime-api-voice.md): Learn to build an AI-driven voice assistant that can call a phone number using Twilio Voice and Media Streams and the OpenAI Realtime API with Node.js.
* [How to Generate a QR Code with Python](https://www.twilio.com/en-us/blog/generate-qr-code-with-python.md): In this tutorial you're going to learn how to generate QR codes using Python; both a plain one as well as one with an overlaid image.
* [Introducing Conversational Intelligence: Unlock unified AI understanding across Voice, Messaging & Virtual Agents](https://www.twilio.com/en-us/blog/introducing-conversational-intelligence.md): Voice Intelligence is now Conversational Intelligence: cross-channel AI insights to improve customer service, optimize sales, and enhance personalization.
* [Cache your SQL queries with Redis in C#](https://www.twilio.com/en-us/blog/developers/community/cache-your-sql-queries-with-redis-in-csharp.md): Learn how to put a cache in front of your SQL queries using a Redis cache to increase performance.
* [Joseph Tinsley Solves A Class Registration Nightmare For His Niece With Twilio SMS](https://www.twilio.com/en-us/blog/developers/joseph-tinsley-solves-a-class-registration-nightmare-for-his-niece-with-twilio-sms-html.md): Joseph Tinsley Solves Class Registration Nightmare via SMS
* [Voice for Your AI, Now GA: Smarter, Safer, and More Insightful](https://www.twilio.com/en-us/blog/conversationrelay-generally-available.md): Conversation Relay simplifies voice AI integration, combining STT, TTS, and LLMs to create seamless, human-friendly customer experiences. Now generally available!
* [Drive Value Across Customer and Agent Experience with Google Cloud Contact Center AI and Twilio Flex](https://www.twilio.com/en-us/blog/flex-google-cloud-ccai.md): Drive value across customer and agent experience with Google Cloud Contact Center AI and Twilio Flex
* [5 obscure HTTP methods to impress your hipster friends](https://www.twilio.com/en-us/blog/developers/obscure-http-methods.md): Learn about obscure HTTP methods such at PATCH, TRACE, OPTIONS, HEAD, and CONNECT.
* [Build a Curbside Notification System with Twilio Studio and Functions](https://www.twilio.com/en-us/blog/curbside-notification-system-studio-functions.md): Build a curbside order delivery workflow with SMS conversations using serverless Twilio Studio and Functions. Complete walkthrough plus code and tests.
* [How to Set Environment Variables in Python](https://www.twilio.com/en-us/blog/environment-variables-python.md): In this tutorial, learn how to set environment variables in Python for seamless development. Learn more with Twilio's step-by-step guide.
* [TwilioCon 2012: Early Bird Tickets and Call for Speakers Open](https://www.twilio.com/en-us/blog/twiliocon-2012-early-bird-tickets-and-call-for-speakers-open-html.md): The second annual TwilioCon 2012 is coming this October, bringing together over 1,000 members of the Twilio community to unlock the big black box of te
* [Leading in CPaaS, CEP, and CDP: Why the Future of Customer Engagement is Unified](https://www.twilio.com/en-us/blog/omdia-leader-2025.md): Omdia Universe names Twilio a leader across CPaaS, CEP, and CDP.
* [Authenticating Users with the Twilio Authy App and Verify in Next.js](https://www.twilio.com/en-us/blog/authenticating-users-twilio-authy-app-verify-nextjs.md): Learn how to integrate 2FA in a Next.js application with Twilio Verify and Authy App
* [Analyze Pronunciation with Twilio, OpenAI, and Azure](https://www.twilio.com/en-us/blog/ai-voice-analyze-pronunciation-twilio-programmable-voice-openai-azure-speech.md): In this tutorial, build an application to analyze your Pronunciation with Twilio Voice, OpenAI Realtime API, Azure AI Speech, and WhatsApp integration.
* [Build an AI-Powered Meeting Summarizer with Twilio Voice, SendGrid, OpenAI, and Python](https://www.twilio.com/en-us/blog/build-an-ai-powered-meeting-summarizer-with-twilio-voice--sendgr.md): Build an AI-Powered Meeting Summarizer with Twilio Voice, SendGrid, OpenAI, and Python
* [Homeless Resource Hotline Wins $500 Twilio Credit [Developer Contest]](https://www.twilio.com/en-us/blog/developers/homeless-resource-hotline-wins-500-twilio-credit-developer-contest-html.md): Congratulations to Mahmood and his fiancee Desiree, who built The Homeless Resource Hotline over the course of the weekend to address a need that the n
* [Ride the AI Wave with Conversation Relay: Effortless Voice AI, Made Human](https://www.twilio.com/en-us/blog/conversationrelay-voice-ai-made-human.md): Conversation Relay simplifies voice AI integration, combining STT, TTS, and LLMs to create seamless, human-like customer experiences. Now in public beta!
* [Creating and Sending Videos via MMS with FFmpeg and Twilio](https://www.twilio.com/en-us/blog/creating-sending-videos-mms-ffmpeg-twilio.md): Learn to create custom videos from images/text using FFmpeg, then send them as rich MMS messages via Twilio's API.
* [Developing and Managing Tools for Twilio AI Assistants](https://www.twilio.com/en-us/blog/developing-managing-tools-twilio-ai-assistants.md): Learn how to use Tools with Twilio's AI Assistants and call trusted external data sources for better quality responses.
* [SMS and MMS Notifications with Python and Django](https://www.twilio.com/en-us/blog/server-notifications-python-django.md): We build a simple SMS notification application for your server in Python and Django.
* [Business Impact of the FCC Ruling on AI-Generated Voices](https://www.twilio.com/en-us/blog/fcc-ruling-ai-generated-voices-robocalls.md): Understanding the business impact of the recent Declaratory Ruling on the use of AI-generated voices in voice calls
* [CTIA's Updated 2019 Messaging Principles and Best Practices](https://www.twilio.com/en-us/blog/ctia-messaging-principles-and-best-practices.md): CTIA released their 2019 Messaging Principles and Best Practices. Highlights include changes to Application-to-Person (A2P) messaging consent – read more.
* [How Twilio solutions help businesses forget to worry about verification challenges](https://www.twilio.com/en-us/blog/solutions-forget-worry-about-verification-challenges.md): With the Twilio Lookup and Verify APIs, product leaders and fraud leaders can relax knowing that Twilio has things covered.
* [Add Token Streaming and Interruption Handling to a Twilio Voice Anthropic Integration](https://www.twilio.com/en-us/blog/anthropic-conversationrelay-token-streaming-interruptions-javascript.md): Learn to add token streaming and local interruption management to a Claude – Anthropic’s AI assistant – and Twilio Voice ConversationRelay integration using JavaScript.
* [How to Customize Email Verification and Password Resets in Laravel](https://www.twilio.com/en-us/blog/customize-email-verification-password-resets-laravel.md): In this tutorial, you will learn how to create custom email verification and reset passwords in Laravel.
* [Serverless Calendar Notifications via SMS with Postman and Twilio](https://www.twilio.com/en-us/blog/developers/community/serverless-calendar-notifications-sms-postman-twilio.md): Learn how to create a serverless notification system using Postman monitors and Twilio Programmable SMS.
* [Build Communications Apps with Twilio MCP and the OpenAI Responses API](https://www.twilio.com/en-us/blog/twilio-openai-responses-api-mcp-demo.md): Our demo on how to deploy a Twilio MCP server and connect it with the OpenAI Responses API.
* [Quick and Easy 2FA: Adding Authy to a NodeJS App - Authy](https://www.twilio.com/en-us/blog/quick-and-easy-2fa-adding-authy-to-a-nodejs-app.md): When first discussing Authy with potential customers, one of my favorite points of discussion is how easy it is to add our product to a pre-existing infrastructure. Typically we see engineering teams adding Authy within a couple of days (or a few story points if Agile). Aside from the ease-of-implementation, having a second-factor platform that … Continue reading "Quick and Easy 2FA: Adding Authy to a NodeJS App
* [Live Translation with Twilio and OpenAI’s Realtime API](https://www.twilio.com/en-us/blog/live-translation-contact-center-openai-realtime-api.md): Integrate AI-powered voice translation into your contact center using our prebuilt starter app, enabling live conversations between agents and customers speaking different languages.
* [Send Email Attachments Using Twilio SendGrid and PHP](https://www.twilio.com/en-us/blog/developers/community/send-email-attachments-twilio-sendgrid-php.md): Learn how to send email attachments in your PHP application using Twilio SendGrid
* [Introducing Python Software Engineer of Technical Content, Dylan Frankcom](https://www.twilio.com/en-us/blog/introducing-python-software-engineer-of-technical-content-dylan-frankcom.md): Introducing Python Software Engineer of Technical Content, Dylan Frankcom
* [Getting Started with gRPC in .NET Core](https://www.twilio.com/en-us/blog/developers/community/getting-started-with-grpc-in-dot-net-core.md): Software development tutorial introducing gRPC with a practical example of creating a Visual Studio 2019 solution with Server, Client, and Shared projects. Includes a demonstration of creating proto files and generating class overrides for protocol buffers.
* [Enhance the Flex Queues View with Custom Data Tiles](https://www.twilio.com/en-us/blog/enhance-flex-queues-view-with-custom-data-tiles.md): Learn how to leverage the programmability of Flex and the Real-Time Queues View within Flex to quickly create custom KPI Data Tiles to give Flex supervisors better operational visibility into their contact center.
* [How to View Email Analytics with SMS and Python](https://www.twilio.com/en-us/blog/developers/community/sendgrid-sms-email-notifications-analytics-python.md): In this tutorial, build a real-time SMS notification system with Twilio SendGrid, Python, and Flask to track email metrics like opens, clicks, and more.
* [7 Ways To Secure Your Account](https://www.twilio.com/en-us/blog/developers/best-practices/7-ways-to-secure-your-account.md): We discuss best practices for securing your online account credentials, for your Twilio or any online account. Help stop fraud and protect customer data.
* [Choose your path to differentiated customer experiences with Terazo](https://www.twilio.com/en-us/blog/flex-terazo-differentiated-customer-experiences.md): Twilio Flex and Terazo offer customers tailored support options for migrating from an on-premise solution to a cloud contact center solution.
* [How to Build a REST API for a Real Estate Agency with Twilio TaskRouter, Java, and Spring Boot](https://www.twilio.com/en-us/blog/developers/community/rest-api-task-router-java-spring-boot.md): Learn how to utilize the Twilio TaskRouter API and Java Spring Boot to implement a REST API for a real estate agency.
* [Create distributed sessions in ASP.NET Core](https://www.twilio.com/en-us/blog/distribute-sessions-in-aspdotnet-core.md): Learn how to use sessions to store data in ASP.NET Core and how to overcome the limitations of in-memory sessions by distributing your sessions.
* [How to Control Home Assistant on Your Raspberry Pi with Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/control-home-assistant-raspberry-pi-twilio-sms.md): Learn how to use SMS to control devices connected to the Home Assistant automation platform on your Raspberry Pi.
* [Design a Phone Survey System with Python, Google Sheets and Twilio](https://www.twilio.com/en-us/blog/design-phone-survey-system-python-google-sheets-twilio.md): Learn how to build an interactive phone survey system using Twilio, Python and Flask.
* [How to Escape Pesky Situations using Twilio Functions and TwiML Bins](https://www.twilio.com/en-us/blog/escape-pesky-situations-twilio-functions-twiml-bins.md): Learn how to create an automated voice call with Amazon Polly Neural voices and Twilio functions to get you out of unwanted situations
* [How to Export a CSV file with Message Resources Using Twilio Programmable SMS](https://www.twilio.com/en-us/blog/export-csv-message-resources-python-flask.md): Build a program to export message resources as a .csv with Python, Flask, and Programmable SMS in order to analyze client interactions.
* [How to Check Phone Usage and Time Spent on Phone](https://www.twilio.com/en-us/blog/how-much-time-youre-spending-on-your-phone.md): Learn how to check phone usage and time spent on your phone for both Android and iPhone users. See how much time you spend on apps and websites.
* [Streamline Your Flex Plugin & Functions Development Using VS Code](https://www.twilio.com/en-us/blog/flex-plugins-vs-code-functions-cli.md): In this post, I show a complete walkthrough on how to debug and deploy Twilio Flex plugins using VS Code, serverless Functions, and CLI.
* [Lost In The Enchanted Forest](https://www.twilio.com/en-us/blog/developers/community/lost-enchanted-forest.md): In this tutorial, you'll learn how to build an adventure game Java's Spring Boot and Twilio’s Programmable Voice API.
* [Send Inspirational Quotes Every Morning in PHP Using Cron, SendGrid, Twilio SMS and Quote APIs](https://www.twilio.com/en-us/blog/developers/community/send-daily-inspirational-quotes-every-morning-php-cron-sendgrid-twilio-sms-quote-apis.md): Learn to schedule content delivery via SMS and email using Twilio SMS and SendGrid by sending daily inspirational quotes
* [Flxt.it Wins Our Twilio/AppHarbor Contest](https://www.twilio.com/en-us/blog/flxtit-wins-our-twilioappharbor-contest-html.md): Ever been out at dinner and had someone mention a movie you have to watch (Like, Gattaca.), and then went home and promptly forgot the name? John Clayt
* [How to Mitigate Interception of TOTP via Compromised Voicemail](https://www.twilio.com/en-us/blog/developers/best-practices/totp-and-voicemail.md): 
* [$ twilio update: voice AI](https://www.twilio.com/en-us/blog/developers/twilio-update-ep1-voice-ai.md): Links and resources discussed during episode 1 of $twilio update: Voice AI. $twilio update is a biweekly news show covering the latest from Twilio.
* [Warm Transfer with Python and Flask](https://www.twilio.com/en-us/blog/warm-transfer-python-flask.md): We demonstrate adding warm transfer between multiple support agents in a Python and Flask webapp with the Twilio Programmable Voice SDK.
* [How to secure Twilio webhook URLs in Node.js](https://www.twilio.com/en-us/blog/how-to-secure-twilio-webhook-urls-in-nodejs.md): 
* [Latency Extension for A2A: Optimizing Agent Routing for Real-Time Communications](https://www.twilio.com/en-us/blog/developers/latency-extension-a2a.md): Twilio released an extension to the Agent2Agent (A2A) protocol letting agents declare expected latency.
* [8 silly JavaScript projects that will put a smile on your face](https://www.twilio.com/en-us/blog/developers/silly-javascript-projects.md): Learn about playful, silly JavaScript projects that let you embed easter eggs and so much more.
* [How To Build A WhatsApp Chatbot Using Twilio, Dialogflow and PHP](https://www.twilio.com/en-us/blog/build-whatsapp-chatbot-twilio-dialogflow-php.md): 
* [Build a Two-way Customer Support System with SMS and Slack using Symfony Notifier](https://www.twilio.com/en-us/blog/build-two-way-customer-support-system-sms-slack-symfony-notifier.md): Create your own customer service Slack app that supports Two-way SMS conversations with Twilio Programmable Messaging
* [What I Built: Danielle Baskin’s app for heart-to-hearts with strangers](https://www.twilio.com/en-us/blog/developers/community/what-i-built-danielle-baskin.md): During lockdown, Dialup provided something COVID had eliminated: conversations with random strangers.
* [Guide to Architecting a Messaging Solution for High Deliverability, Resiliency, and Scalability](https://www.twilio.com/en-us/blog/high-volume-messaging-solution.md): Learn to set up your Twilio messaging solution correctly, with a focus on high-deliverability, resilience, and ability to scale.
* [Build a Photobooth with an Arduino Yun, a Webcam and Dropbox](https://www.twilio.com/en-us/blog/developers/arduino-powered-photobooth-arduino-yun-a-webcam-and-dropbox-html.md): Take a picture with a webcam and upload it to Dropbox all at the press of a button with an Arduino Yun.
* [5 Questions to Ask Yourself before Working with a Dataset](https://www.twilio.com/en-us/blog/developers/best-practices/dataset-questions-to-ask.md): Learn what questions you should ask when considering using a dataset. This post will go over what makes a dataset good or bad, some things you should consider when looking at a dataset, how should you interpret a dataset, from beginning to end, and more!
* [Getting the Most Out of Your Twilio Voice Project](https://www.twilio.com/en-us/blog/getting-the-most-out-of-your-voice-project.md): This resource walks through the most common questions around building interactive voice applications using Twilio and includes links to popular resources.
* [Getting started with Socket.io: Adding Real Time Events to your Node.js Express App](https://www.twilio.com/en-us/blog/getting-started-with-socket-io-adding-real-time-events-to-your-node-js-express-app-html.md): In a previous post, I explained how to monitor phone calls sent with the Twilio API in real time using call progress events. These allow you to set up
* [What are AI Agents?](https://www.twilio.com/en-us/blog/developers/ai-agents-explained.md): Unlike AI chatbots, an AI agent can take actions, like placing an order or booking a reservation. Learn more about what AI agents are and how they work.
* [Getting the Most for Your Money Using Automated SMS](https://www.twilio.com/en-us/blog/developers/best-practices/getting-most-money-using-automated-sms.md): In this tutorial, learn how certain characters can drastically change the cost of sending an SMS and how to replace them to save your company money
* [An Introduction to Building Desktop Applications with Electron](https://www.twilio.com/en-us/blog/an-introduction-to-building-desktop-applications-with-electron.md): In this basic introduction to Electron.js, learn how web developers can build desktop apps with their existing skillsets.
* [Build a cross-platform desktop application with Go and Wails](https://www.twilio.com/en-us/blog/build-cross-platform-desktop-application-go-wails.md): Learn how to build a GitHub desktop client using Wails, React, and Vite which will interact with the Github API.
* [Common SMS Problems and How to Solve Them, Part 2 (Unicode)](https://www.twilio.com/en-us/blog/developers/best-practices/common-sms-problems-unicode-twilio-html.md): Common SMS Problems: Unicode and Twilio
* [The Drama of Data: Whirligig Productions Builds An Interactive Theater With Node.js, Drones, and Twilio SMS](https://www.twilio.com/en-us/blog/developers/building-an-interactive-theater-with-node-js-votr-drones-and-twilio-sms-nt-html.md): Interactive Theater With Node.js, Votr, Drones, and Twilio SMS
* [$ twilio update: Segment CDP](https://www.twilio.com/en-us/blog/developers/twilio-update-e3-segment.md): Check out the latest edition of $ twilio update - your one-stop-shop for Twilio news and updates.
* [Using Twilio’s Messaging Service Features](https://www.twilio.com/en-us/blog/twilio-messaging-service-copilot-features.md): Use Co-pilot to rapidly deploy an intelligent messaging service, send SMS at scale and ensure that your messages are getting delivered.
* [SMS Forwarding and Responding Using Twilio SMS and Python](https://www.twilio.com/en-us/blog/sms-proxying-using-twilio-and-python.md): An SMS proxy service serves as an intermediary between two or more parties. In this tutorial, you will learn how to use Twilio’s Programmable Messaging API to proxy messages.
* [5 Low Code/No Code Tools You Can Use to Send Twilio SMS](https://www.twilio.com/en-us/blog/5-low-codeno-code-tools-to-send-twilio-sms.md): Discover five popular low code or no code tools for sending SMS via Twilio
* [Twilio adds support for RCS, next generation carrier messaging](https://www.twilio.com/en-us/blog/rcs-html.md): Twilio RCS Business Messaging enables you to engage users in their default messaging app with rich messaging. With Rich Communications Services send branded messages, embed high-res media, suggest replies and actions, instill confidence with verified sender ids, and gain insight on how your messages are performing.
* [Build Whatsapp AI Chatbot with Python, Twilio, and ChatGPT API](https://www.twilio.com/en-us/blog/build-custom-ai-chatbot-whatsapp-python-twilio-chatgpt-api.md): In this tutorial, learn how to build a customized chatbot on WhatsApp using Twilio, Python, and ChatGPT.
* [How to filter landlines before sending SMS with the Lookup API](https://www.twilio.com/en-us/blog/filter-landlines-lookup-sms.md): Use Twilio's Lookup API to determine the line type of a phone number and prevent undeliverable messages.
* [How to Enable MMS Messaging & Fix Download Issues on Android](https://www.twilio.com/en-us/blog/mms-messages-not-sending.md): MMS not working on Android? Learn how to enable MMS messaging, fix download issues, and troubleshoot common problems with our step-by-step guide.
* [Integrate TypeScript with Twilio Functions and Twilio Programmable SMS](https://www.twilio.com/en-us/blog/integrate-typescript-with-twilio-functions-and-programmable-sms.md): Learn about TypeScript and how to integrate it into a Twilio Functions project to send an SMS.
* [Vibe Coding with an Agent and Twilio SMS](https://www.twilio.com/en-us/blog/developers/vibe-coding-with-an-agent-and-twilio-sms.md): In this article you will learn about a process to vibe code using Anthropic Claude and create a Twilio SMS application using .NET.
* [Passkeys 101: What they are and how they work](https://www.twilio.com/en-us/blog/developers/best-practices/passkeys-101.md): Learn the basics of passkeys and the underlying WebAuthn technology, including implementation details and how this form of passwordless authentication keeps your customers secure.
* [Hardening Segment’s Front Door: Improving Our Tracking API](https://www.twilio.com/en-us/blog/developers/hardening-segment-front-door-tracking-api.md): Learn how Twilio Segment improved and hardened our Tracking API (TAPI)
* [Forward Voicemail Recordings to Email w/ Studio, Functions, & SendGrid](https://www.twilio.com/en-us/blog/forward-voicemail-recordings-to-email.md): We use serverless Twilio Functions and Studio to forward voicemails to an email inbox using SendGrid to deliver mail.
* [What's new in the Twilio helper library for ASP.NET (v5.73.0 - April 2022)](https://www.twilio.com/en-us/blog/whats-new-in-twilio-helper-library-for-aspnet-v5-73-0-april-2022.md): Learn about what's new and old with the Twilio helper library for ASP.NET in version 5.73.0
* [3 Tips for Installing a Python Web Application on a Cloud Server](https://www.twilio.com/en-us/blog/developers/best-practices/three-tips-install-python-web-app-cloud-aws-ec2-server.md): Read about the three tips that you should remember when learning how to install and maintain a Python web application on a cloud server.
* [Cloud Call Center: What It Is, How It Works, & Top Solutions](https://www.twilio.com/en-us/blog/cloud-contact-center.md): Complete guide to cloud call centers: what they are, how they work, benefits over traditional systems, top solutions, and implementation best practices.
* [Getting the Most Out of Your Twilio Messaging Project](https://www.twilio.com/en-us/blog/getting-the-most-out-of-your-twilio-messaging-project.md): This resource walks through the most common questions around building messaging apps on Twilio, and includes links to popular resources.
* [Call Forwarding with Node.js and Express](https://www.twilio.com/en-us/blog/call-forwarding-nodejs-express.md): Connect incoming phone calls to the caller's senators based on location with Node.js, Express, and Twilio.
* [What's new for developers in Java 15?](https://www.twilio.com/en-us/blog/developers/whats-new-for-developers-java-15.md): 
* [Using TaskRouter with Twilio Flex](https://www.twilio.com/en-us/blog/using-taskrouter-twilio-flex.md): TaskRouter, at the heart of Twilio Flex, will continue to scale alongside you as your Flex deployment grows. New TaskRouter features offer freedom of choice and scalability. .
* [Adding Mute Unmute Functionality to the Twilio Voice JS SDK](https://www.twilio.com/en-us/blog/mute-unmute-javascript-voice-sdk.md): Learn to add muting and unmuting functionality to your Twilio Programmable Voice app utilizing the JavaScript Voice SDK.
* [Your First SMS Campaign in Less than 5 Minutes](https://www.twilio.com/en-us/blog/serverless-sms-marketing-campaigns-csv.md): Send your first SMS or WhatsApp campaigns from data contained in a CSV file, all without writing a line of code.
* [Add Chat to a Laravel PHP App Using Twilio Chat](https://www.twilio.com/en-us/blog/add-chat-laravel-php-app-twilio-chat.md): Learn how to add chat to a Laravel app with Twilio Chat
* [How to Apply a Twilio Promo Code](https://www.twilio.com/en-us/blog/apply-promo-code.md): Learn how you can apply a promo code to your Twilio account to receive credits.
* [Broadcast Text Messaging: What Is It & How to Use It](https://www.twilio.com/en-us/blog/what-is-broadcast-messaging.md): Broadcast messaging sends texts to a bulk list of contacts. Learn more about broadcast text messages and how to leverage them with customers.
* [What Equipment Is Required for VoIP?](https://www.twilio.com/en-us/blog/voip-equipment-requirements.md): VoIP is a type of web-based technology used by contact centers to communicate with customers through voice calls. Find out what equipment and hardware are necessary to use VoIP.
* [Computer Science lessons from around the world](https://www.twilio.com/en-us/blog/developers/computer-science-lessons-around-world.md): 
* [Voice and SMS One-Time Passwords with Python and Twilio](https://www.twilio.com/en-us/blog/voice-sms-one-time-passwords-python-twilio.md): Learn how to add one-time passwords delivered via voice call or SMS with Python and Twilio.
* [Warm Transfer with PHP and Laravel](https://www.twilio.com/en-us/blog/warm-transfer-php-laravel.md): We demonstrate adding warm transfer between multiple support agents in a PHP and Laravel webapp with the Twilio Programmable Voice SDK.
* [Introducing Ahoy: The New Hub for Twilio Developer Content](https://www.twilio.com/en-us/blog/developers/introducing-ahoy-developer-hub.md): Ahoy is our brand-new developer content hub, a one-stop-shop for all the great Twilio content you need to explore innovative use cases, discover new ways to build, get inspired, have fun, and do your job.
* [Liftoff and Learn Twilio Verify & Lookup](https://www.twilio.com/en-us/blog/developers/liftoff-and-learn-twilio-verify-and-lookup.md): Are you ready to take your customer engagement to new heights? Then get ready for Liftoff and Learn: User Identity and Authentication, the final instalment in our brand-new video tutorial series designed to help you build communication solutions that soar.
* [How to Ace Virtual Interviews](https://www.twilio.com/en-us/blog/how-to-ace-virtual-invterviews.md): COVID-19 is reshaping the job search and we want to help you prepare for the future. Read our tips to help you ace virtual interviews.
* [Python Error Alerting with Twilio and SendGrid](https://www.twilio.com/en-us/blog/python-error-alerting-twilio-sendgrid.md): Learn how to add alerting to your Python applications by extending the standard logging functionality to support SMS and email.
* [Call Forwarding with Python and Flask](https://www.twilio.com/en-us/blog/call-forwarding-python-flask.md): Connect incoming phone calls to the caller's senators based on location with Python, Flask, and Twilio.
* [Link IVR Time/Path with Inbound Calls Using Flex Insights](https://www.twilio.com/en-us/blog/ivr-with-flex-insights.md): 
* [Long Code vs. Short Code](https://www.twilio.com/en-us/blog/long-code-vs-short-code.md): You can send marketing text messages in short code or long code. Learn more about the differences between short codes vs. long codes for SMS.
* [Verify a User via Phone with Twilio Functions and Twilio Verify](https://www.twilio.com/en-us/blog/verify-phone-javascript.md): Learn how to use Twilio Functions and Twilio Verify to verify users on your app by sending a one time passcode to their phone via a voice call.
* [Automate Flow Deployments with the Studio REST API v2, Now Generally Available](https://www.twilio.com/en-us/blog/automate-flow-deployments-studio-rest-api-v2-generally-available.md): Twilio's Studio REST API v2 is generally available, letting you automate your flows and deployments. Programmatically create, read, update, and delete flows.
* [What is Silent Network Authentication?](https://www.twilio.com/en-us/blog/silent-network-authentication-sna-overview.md): Silent Network Authentication (SNA) is a form of secure, deterministic, and frictionless authentication. Learn more about how it works and how to get started.
* [Liftoff and Learn Twilio Sendgrid Email](https://www.twilio.com/en-us/blog/developers/liftoff-and-learn-twilio-sendgrid-email.md): Are you ready to take your customer engagement to new heights? Then get ready for Liftoff and Learn: Twilio Sendgrid Email, the second instalment in our brand-new video tutorial series designed to help you build communication solutions that soar.
* [Twilio Joins with Ribbon to Expand Global SIP Trunking Solutions for Microsoft Teams](https://www.twilio.com/en-us/blog/twilio-ribbon-microsoft-teams.md): Learn how to connect Microsoft Teams users to the PSTN with Twilio's Elastic SIP Trunking service and Ribbon SBCs.
* [Sending Email Attachments with Twilio SendGrid and Python](https://www.twilio.com/en-us/blog/sending-email-attachments-with-twilio-sendgrid-python.md): How to send emails with attachments using Twilio SendGrid and Python
* [Verify a User via SMS with Express and Twilio Verify](https://www.twilio.com/en-us/blog/verify-sms-express.md): Learn how to verify your users with a OTP sent to their phone number via SMS by using the Twilio Verify API and Express
* [Identifying a Phone Number's Line Type with Twilio Lookup and Python](https://www.twilio.com/en-us/blog/identifying-line-type-with-python.md): 
* [How to Verify a User via SMS with JavaScript and Twilio Verify](https://www.twilio.com/en-us/blog/verify-user-sms-javascript.md): Learn how to use the Twilio Verify API to verify your users via SMS with JavaScript and Twilio Functions.
* [Call Tracking with Node.js and Express](https://www.twilio.com/en-us/blog/call-tracking-nodejs-express.md): Build a call tracking app in Node.js & Express. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads.
* [Getting started with the Arduino Yun – the Arduino with WiFi](https://www.twilio.com/en-us/blog/developers/arduino-wifi-getting-started-arduino-yun-html.md): Get up and running with your Yun: connect to it via wifi, prepare an SD card, upgrade OpenWRT, and run the "Hello World" of the Arduino Yun.
* [Use Inky and Sendgrid to Send Beautiful Emails](https://www.twilio.com/en-us/blog/developers/community/use-inky-and-sendgrid-to-send-beautiful-emails.md): In this tutorial, you will learn how to design responsive email layouts without complexity using Symfony, Sengrid, and the Inky framework.
* [Quickly Prototype Twilio Apps with Claude Code Plugins](https://www.twilio.com/en-us/blog/developers/best-practices/prototyping-twilio-apps-claude-code-plugin.md): Learn to use Claude Code Plugins and some specialized AI subagents to help you with your Twilio app build.
* [How to Validate Twilio Function Inputs with Zod](https://www.twilio.com/en-us/blog/developers/community/validate-twilio-function-inputs-zod.md): Learn how to validate Twilio Function inputs using the Zod NPM package. Helping ensure data accuracy and validity for your core business logic.
* [Reduce OTP Fraud with Twilio Verify’s Fraud Detection](https://www.twilio.com/en-us/blog/developers/best-practices/verify-otp-fraud-detection.md): Mitigate costly toll fraud with Twilio Verify’s SMS Fraud Detection.
* [Understanding Concurrency in Go](https://www.twilio.com/en-us/blog/developers/community/understanding-concurrency-in-go.md): In this tutorial, you will learn how to take advantage of concurrency to reduce the execution time of your Go applications. You will do this by building a Go application which generates a usage report for your Twilio account.
* [Introducing Group Texting with Twilio Conversations](https://www.twilio.com/en-us/blog/group-texting-in-conversations.md): 
* [Serverless Twilio Webhooks on AWS with Lambda Function URLs](https://www.twilio.com/en-us/blog/serverless-twilio-webhooks-aws-lambda-function-urls.md): Learn how to create serverless webhooks for your Twilio services in AWS Lambda.
* [How to send SMS from Microsoft Excel using Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/send-sms-from-microsoft-excel-using-twilio.md): Learn how to build a tool to send SMS to your customers from a Microsoft Excel spreadsheet using Microsoft Office Scripts
* [Faster Wrap-up Times in Twilio Flex using a GPT-3 Chat Summary Plugin](https://www.twilio.com/en-us/blog/chat-summary-plugin-flex-gpt-3.md): Save your agents and customers time with an AI generated chat summary for contact centers using GPT-3 and Twilio Flex.
* [Build a VoIP System with Twilio, 3CX and Python](https://www.twilio.com/en-us/blog/build-voip-system-twilio-3cx-python.md): Build a VoIP system to make and receive cheap phone calls using a Twilio Elastic SIP trunk, 3CX and bit of Python scripting.
* [Build a Serverless ChatGPT SMS Chatbot with the OpenAI API](https://www.twilio.com/en-us/blog/sms-chatbot-openai-api-node.md): Who needs a web browser? Learn to build a serverless ChatGPT SMS Chatbot using the OpenAI API and Node.js
* [Implementing WhatsApp Notifications with Templates in Django](https://www.twilio.com/en-us/blog/whatsapp-notifications-templates-django.md): Learn how to send templated messages via WhatsApp using Python and Django.
* [Making Phone Calls Using Twilio SIP](https://www.twilio.com/en-us/blog/making-phone-calls-using-twilio-sip-html.md): The following is a guest post from Nethram. In this blog, we will demonstrate how to register multiple extensions with Twilio, and to make calls betwe
* [Retrieving Twilio MMS Image URLs in Python](https://www.twilio.com/en-us/blog/retrieving-twilio-mms-image-urls-in-python.md): 
* [Deploy Twilio Functions with the Serverless extension for VSCode](https://www.twilio.com/en-us/blog/deploy-twilio-functions-serverless-extension-vscode.md): 
* [Create a Phone Dialer App in PHP with Laravel Livewire and Twilio Voice](https://www.twilio.com/en-us/blog/create-phone-dialer-app-php-laravel-livewire-twilio-voice.md): Introduction to Laravel Livewire and Alpine.js by building a phone dialer using Twilio Voice
* [Testing and Benchmarking in Go](https://www.twilio.com/en-us/blog/developers/community/testing-benchmarking-go.md): This Twilio tutorial, learn how to set up a testing environment, creating tests, establishing and running benchmarks, and improve your applications in Go.
* [Configure Twilio Webhooks automatically with Visual Studio dev tunnels during ASP.NET Core startup](https://www.twilio.com/en-us/blog/configure-twilio-webhooks-with-visual-studio-dev-tunnels-during-aspdotnet-core-startup.md): Learn how to retrieve the Visual Studio dev tunnel URL and use it to automatically update your Twilio Webhook URLs during startup of your ASP.NET Core application.
* [What's New with the WhatsApp Business Platform with Twilio](https://www.twilio.com/en-us/blog/whats-new-whatsapp-business-platform-twilio.md): Learn about new features available with Twilio and the WhatsApp Business Platform
* [Give your student club a boost with TwilioQuest](https://www.twilio.com/en-us/blog/give-your-student-club-a-boost-with-twilioquest.md): 
* [How to Create WhatsApp Voice Transcripts with Rust](https://www.twilio.com/en-us/blog/developers/community/how-to-create-whatsapp-voice-transcripts-with-rust.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Send a Picture on WhatsApp Using Twilio and Python](https://www.twilio.com/en-us/blog/how-to-send-picture-whatsapp-twilio-python.md): Learn how to send a picture on WhatsApp using Twilio and Python.
* [Building a Chatbot with OpenAI's GPT-3 engine, Twilio SMS and Python](https://www.twilio.com/en-us/blog/openai-gpt-3-chatbot-python-twilio-sms.md): Learn how to use the OpenAI API powered by the GPT-3 engine with Python to build a Programmable SMS chatbot.
* [Using Vibe Coding to Alter a Twilio Code Exchange Template](https://www.twilio.com/en-us/blog/developers/using-vibe-coding-alter-code-exchange-template-getting-started.md): Ideas for Prompt Engineering to help alter a Code Exchange template provided by Twilio. Developing an application extension with OpenAI coding.
* [Personalize your Twilio IVR with Segment](https://www.twilio.com/en-us/blog/personalize-ivr-segment-flex.md): Integrate Twilio and Segment with Twilio Functions and learn how to use real time data to better server your customers.
* [Is Someone Else Using Your Twilio Account? Best Practices to Protect Your Auth Token](https://www.twilio.com/en-us/blog/protect-phishing-auth-token-fraud.md): Best practices for protecting your Twilio account and auth tokens from being used for fraud and phishing.
* [High Volume Voice: Scale Outbound Voice Applications with Twilio](https://www.twilio.com/en-us/blog/high-volume-voice-considerations.md): Learn the best practices for high volume outbound voice customers using Twilio’s API.
* [How to use Twilio SMS and Voice with a .NET 6 Minimal API](https://www.twilio.com/en-us/blog/sms-voice-dotnet-6-minimal-api.md): Learn how to use Twilio SMS and Voice with the new Minimal API feature introduced in .NET 6
* [How to Buy a Twilio Number in the DACH Region](https://www.twilio.com/en-us/blog/how-to-buy-a-twilio-number-in-the-dach-region.md): We developers are often unaware that national regulations determine who is allowed to acquire a telephone number and under what conditions. In this article, I will go into the local specific laws in Germany, Austria, and Switzerland (otherwise known as the DACH region), and also present a plan B if the local laws do not allow you to buy a specific phone number.
* [Understand Database Transactions with Postgres and Twilio](https://www.twilio.com/en-us/blog/developers/community/understanding-database-transactions-postgres-twilio.md): In this tutorial, learn how to use database transactions to handle events or function invocation in your application with Postgres and Twilio.
* [Verify Your Users on WhatsApp with JavaScript and Twilio](https://www.twilio.com/en-us/blog/verify-users-whatsapp-javascript-twilio.md): Learn how to verify your users via WhatsApp using Node, Express and Twilio Verify.
* [Synergy Fusion, a Cloud Contact Center Built on Twilio Flex](https://www.twilio.com/en-us/blog/synergy-fusion-cloud-contact-center-built-twilio-flex.md): 
* [Build a WhatsApp E-Commerce Chatbot with NLP.js, Twilio Functions, Airtable, and PayPal](https://www.twilio.com/en-us/blog/whatsapp-ecommerce-chatbot-nlp.md): Learn how to build an e-commerce WhatsApp chatbot that uses natural language processing, along with Airtable, PayPal, and Twilio Functions, to allow your customers to see and purchase your products.
* [Using Ngrok in 2022](https://www.twilio.com/en-us/blog/using-ngrok-2022.md): Learn how to solve problems caused by recent changes in the Ngrok service.
* [Set Up a Dev Environment to Write Twilio Flex Salesforce Plugins](https://www.twilio.com/en-us/blog/twilio-flex-salesforce-plugins-dev-environment.md): Guide to Twilio Flex plugins that reside within the SFDC. With Salesforce Classic or Lightning we help you set up a productive developer environment.
* [Upgrade Your Twilio Account – Keep Your Trial Minutes!](https://www.twilio.com/en-us/blog/upgrade-your-twilio-account-keep-your-trial-minutes-html.md): For those of you who have signed up for a Twilio account, you know that you start out with 1000 free minutes in your developer sandbox to start explori
* [Connect your Genesys Cloud account to Twilio to send SMS](https://www.twilio.com/en-us/blog/connect-genesys-cloud-twilio-sms.md): Learn to add Twilio Messaging and phone numbers to your Genesys Cloud to send and receive SMS in your contact center.
* [Test Your Webhooks Locally with ngrok](https://www.twilio.com/en-us/blog/test-your-webhooks-locally-with-ngrok-html.md): Kevin Whinnery shows you how to Test Your Webhooks with NGrok
* [How to send a WhatsApp verification code](https://www.twilio.com/en-us/blog/whatsapp-verification-code-5-minutes.md): Learn how to quickly spin up an OTP dashboard and start sending and checking WhatsApp verification messages - no WhatsApp Business Account required!
* [Event-Driven Email Microservice with NestJS and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/event-driven-email-microservice-nestjs-twilio-sendgrid.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Message Scheduling is Now Generally Available](https://www.twilio.com/en-us/blog/message-scheduling-is-now-generally-available.md): Schedule SMS, MMS, or WhatsApp messages for future delivery with Twilio Message Scheduling
* [Send SMS in Your Spring Boot App](https://www.twilio.com/en-us/blog/sms-spring-boot-app.md): In this tutorial, find complete sample code to send an SMS in Java through Spring Boot and display callback messages using WebSockets.
* [Implement a UI Dialpad for the JavaScript Programmable Voice Quickstart](https://www.twilio.com/en-us/blog/ui-dialpad-javascript-programmable-voice-quickstart.md): Add a UI dialpad to the Twilio JavaScript Programmable Voice Quickstart.
* [Add Custom Effect Filters to your Twilio Programmable Video Calls](https://www.twilio.com/en-us/blog/custom-effect-filters-twilio-programmable-video.md): Learn how to implement custom video effects and filters for your Twilio Programmable Video calls.
* [Create a WhatsApp Bot to Discover Restaurants using Twilio and Node.js](https://www.twilio.com/en-us/blog/whatsapp-bot-discover-restaurants-twilio-node-js.md): In this tutorial, you will use the Google Maps API and Twilio WhatsApp to discover nearby restaurants
* [Building STIR/SHAKEN verification Into Your Voice CAPTCHA IVR](https://www.twilio.com/en-us/blog/shaken-stir-verification-voice-captcha-ivr.md): We build STIR/SHAKEN caller verification and a CAPTCHA fallback to a Voice IVR on serverless Twilio Studio and Functions.
* [How to Send SMS from Airtable in 1 Minute](https://www.twilio.com/en-us/blog/send-sms-from-airtable-in-1-minute.md): Learn how to send a text message from Airtable in under one minute!
* [How to Create a Monitoring System with AWS Technologies and Twilio Voice](https://www.twilio.com/en-us/blog/voice-aws-cloudwatch-monitoring-system.md): Set up a monitoring system that sends SMS alerts using Twilio Voice and Amazon Web Services tools such as CloudWatch and EC2 instances.
* [How Python has changed from the perspective of the Brood X Cicadas](https://www.twilio.com/en-us/blog/developers/how-python-has-changed-from-the-perspective-of-the-brood-x-cicadas.md): 
* [Igniting the future of customer engagement with AI](https://www.twilio.com/en-us/blog/igniting-future-customer-engagement-ai.md): OpenAI’s Sam Altman and Twilio’s CEO Jeff Lawson talk about the power of combining data, AI, and personalized customer experiences at SIGNAL 2023.
* [Build a Voice Conference Line with Twilio, Python and Flask](https://www.twilio.com/en-us/blog/voice-conference-line-twilio-python-flask.md): Learn how to create a basic voice conference phone line using Python, Flask and the Twilio Programmable Voices service.
* [Integrate Dialogflow with Twilio Conversations using NestJS](https://www.twilio.com/en-us/blog/integrate-dialogflow-conversations-nestjs.md): Learn to integrate Google Dialogflow with Twilio Conversations to scale customer conversations and implement agent handoffs.
* [In-App Messaging: What It Is, How It Works & Why You Need It](https://www.twilio.com/en-us/blog/what-is-in-app-messaging.md): In-app messaging is one of many communication tools you can use to drive customer engagement and conversions. Learn what it is, how it works, and ways your team can use it.
* [Introducing Ola: An Agent-Native Communication Channel | Twilio](https://www.twilio.com/en-us/blog/developers/introducing-ola-agent-control-communications-channel.md): Introducing Ola, a dedicated channel to communicate with all your AI agents – assign tasks, manage permissions, approve actions, and verify past activity.
* [How to Use WhatsApp Reply Context with Content API and Twilio Sync](https://www.twilio.com/en-us/blog/whatsapp-reply-context-node-js.md): Learn to infer reply content after multiple messages in WhatsApp using Twilio Programming Messaging and the Content API
* [Generate images with DALL·E 2 and Twilio SMS using ASP.NET Core](https://www.twilio.com/en-us/blog/developers/community/generate-images-with-dall-e-2-and-twilio-sms-using-aspnet-core.md): Learn how to build a Twilio SMS app that generates a DALL·E 2 image from ASP.NET Core and sends them via MMS.
* [Make Phone Calls Using PHP and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/make-phone-calls-using-php-twilio-programmable-voice.md): In this tutorial you'll learn how to make a phone call with PHP using Twilio Programmable Voice.
* [How to Allow Users to Upload Media Files to the Cloud](https://www.twilio.com/en-us/blog/verify-media-file-storage-python-flask-amazon-s3-buckets.md): Use Twilio Verify API and Amazon Simple Storage Service to allow authenticated users on a Flask site to upload media files to the cloud.
* [Authors](https://www.twilio.com/en-us/blog/authors.md): Find posts from leading experts on the Twilio blog to get the latest news, product updates, tutorials, and best practices in customer engagement.
* [How to do phone verification in Go with Twilio Verify](https://www.twilio.com/en-us/blog/sms-one-time-passcode-verification-otp-2fa-golang.md): Learn how to send an SMS one-time passcode for phone verification or 2FA in Go using Twilio's Verify API.
* [Five Exciting Features in PHP 8](https://www.twilio.com/en-us/blog/developers/five-exciting-features-in-php-8.md): 
* [How to Receive WhatsApp Messages in JavaScript Using Express](https://www.twilio.com/en-us/blog/receive-whatsapp-messages-javascript-express.md): Learn how to receive and handle WhatsApp messages from your users using JavaScript and Express.js.
* [Validating Phone Numbers in ASP.NET Core Identity Razor Pages with Twilio Lookup](https://www.twilio.com/en-us/blog/validate-phone-numbers-asp-net-core-identity-razor-pages-lookup.md): 
* [Make and Receive Phone Calls from the Browser with Twilio Programmable Voice, Python and JavaScript](https://www.twilio.com/en-us/blog/make-receive-phone-calls-browser-twilio-programmable-voice-python-javascript.md): Learn how to build a browser-based application that can make and receive phone calls.
* [Receive an SMS and email it using Twilio SendGrid, C# and .NET Core](https://www.twilio.com/en-us/blog/receive-an-sms-and-email-it-using-twilio-sendgrid-c-and-net-core.md): 
* [Are you truly understanding your advertising metrics? Set up call tracking on Twilio](https://www.twilio.com/en-us/blog/setup-call-tracking-on-twilio.md): Understand the performance of your advertising is important. Let's walk through how to setup call tracking on Twilio so you can start tracking calls
* [Getting to Know Video Log Analyzer](https://www.twilio.com/en-us/blog/developers/getting-know-video-log-analyzer.md): 
* [How to Test Your Twilio App from India Using Twilio Dev Phone](https://www.twilio.com/en-us/blog/test-twilio-app-india-using-dev-phone.md): If you need to test a Twilio application that is being developed for deployment in countries such as India, the Twilio Dev Phone can help. Here's how to use it.
* [Validate phone numbers in a Google Sheet with Twilio Lookup](https://www.twilio.com/en-us/blog/validate-phone-numbers-google-sheet-lookup.md): Learn how to quickly validate phone numbers in a Google Sheet using the free Twilio Lookup API and Twilio's serverless functions.
* [Sending Bulk Emails 3 Ways With Twilio SendGrid And Node.js](https://www.twilio.com/en-us/blog/sending-bulk-emails-3-ways-sendgrid-nodejs.md): Learn three methods for sending bulk emails with Twilio SendGrid and Node.js.
* [Verifying Phone Number Ownership in ASP.NET Core Identity with Twilio Verify v2 and Razor Pages](https://www.twilio.com/en-us/blog/verify-phone-number-ownership-asp-net-core-razor-pages.md): Learn to verify phone number ownership using ASP.NET Core Identity and Twilio Verify version 2.
* [How to Transfer Files and Data Between Angular Clients and Node.js Backends](https://www.twilio.com/en-us/blog/transfer-files-data-javascript-applications-angular-node-js.md): 
* [Protect Against Accidental Credential Leaks with Twilio Git Guard](https://www.twilio.com/en-us/blog/developers/best-practices/protect-against-accidental-credential-leaks-twilio-git-guard.md): Twilio is proud to unveil Git Guard, a tool to notify you when your Twilio credentials are published to public code repositories.
* [Twilio SMS Is Now on the Salesforce AppExchange](https://www.twilio.com/en-us/blog/twilio-sms-salesforce-appexchange.md): Twilio for Salesforce is the easiest way to send and receive SMS messages from Salesforce. In just a few minutes you can install, configure, and start messaging with your audience using Salesforce Leads, Contacts, Person Accounts, and even Process Builder.
* [Verify Phone Numbers with Java and the Twilio Lookup API](https://www.twilio.com/en-us/blog/developers/community/verify-phone-numbers-with-java-and-the-twilio-lookup-api-html.md): Twilio Lookup is a simple REST API for obtaining information about a phone number. Lookup can determine if a number exists, its type (landline, mobile
* [Como enviar um SMS em Python](https://www.twilio.com/en-us/blog/como-enviar-sms-python.md): Como enviar um SMS em Python.
* [Personalize SMS Marketing Communications with Twilio and Segment](https://www.twilio.com/en-us/blog/personalize-sms-marketing-communications-segment.md): Use Twilio and Segment to deliver timely SMS to customers based on their behavior on your website. Full code and walkthrough.
* [Sending SMS the Low-Code Way with Airtable, Twilio Programmable SMS, and n8n](https://www.twilio.com/en-us/blog/sending-sms-the-low-code-way-with-airtable-twilio-and-n8n.md): Learn how to use an n8n workflow to send SMS messages to your customer list without writing a line of code! This complete tutorial shows you how to connect your Airtable base to Twilio Programmable SMS for a complete customer update solution!
* [How to Send a Picture on WhatsApp Using Twilio and JavaScript](https://www.twilio.com/en-us/blog/how-to-send-picture-whatsapp-using-twilio-and-javascript.md): Learn how to send a picture on WhatsApp using Twilio and JavaScript.
* [Build a Jira plugin that can send SMS messages using Twilio](https://www.twilio.com/en-us/blog/jira-plugin-send-sms-messages-twilio.md): 
* [CI/CD of Functions and Plugins in Flex Development using GitHub Actions](https://www.twilio.com/en-us/blog/ci-cd-functions-plugins-flex-development-github-actions.md): Learn to implement Continuous integration and Continuous Deployment (CI/CD) with Twilio Flex Plugins and Twilio Functions using Github Actions.
* [How to Capture Call Tracking Metrics in Google Analytics with Twilio Programmable Voice](https://www.twilio.com/en-us/blog/capture-call-tracking-metrics-google-analytics-twilio-programmable-voice.md): Capture, analyze and visualize call tracking metrics in Google Analytics with Twilio using this handy tutorial.
* [Send Serverless Emails using SendGrid and Twilio Functions](https://www.twilio.com/en-us/blog/send-serverless-emails-sendgrid-twilio-functions.md): Learn how to send serverless transactional emails using Twilio SendGrid and Functions
* [Identify Unknown Phone Numbers with JavaScript, Twilio Lookup and SMS](https://www.twilio.com/en-us/blog/developers/community/identify-unknown-phone-numbers-javascript-twilio-lookup-sms.md): Learn how to identify unknown phone numbers sending SMS messages using a bit of JavaScript and the Twilio Lookup API in this programming tutorial.
* [Testing Your Twilio Applications in Python with pytest](https://www.twilio.com/en-us/blog/developers/community/testing-twilio-applications-python-pytest.md): Learn how to write tests for code that makes calls to third-party APIs such as Twilio's using mocks and stubs.
* [Laravel Breeze vs Laravel Jetstream](https://www.twilio.com/en-us/blog/laravel-breeze-vs-laravel-jetstream.md): In this article, you get a comprehensive introduction to Laravel Breeze and Jetstream, including installing them, a discussion of their differences and their similarities, and when to use them.
* [How to Apply Design Patterns in Golang](https://www.twilio.com/en-us/blog/developers/community/apply-design-patterns-golang.md): In this tutorial, you will build an app that can send messages via voice, SMS, or WhatsApp messages, powered by the Twilio Messaging API.
* [Transcribe phone calls in real time with Twilio, Vosk, and ASP.NET Core](https://www.twilio.com/en-us/blog/transcribe-phone-calls-in-real-time-with-twilio-vosk-and-aspdotnet-core.md): Learn how to stream audio from a Twilio phone call to your ASP.NET Core application over a WebSocket, and how to transcribe the audio to text using Vosk.
* [IVR: Screening & Recording with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/ivr-screening-recording-csharp-aspnet-mvc.md): Create a seamless customer service experience by building an IVR to screen and accept a call or record a voicemail for a live agent at your company with C#, ASP.NET, and Twilio.
* [New Data Controls with Twilio Messaging](https://www.twilio.com/en-us/blog/new-data-controls-twilio-messaging.md): 
* [Retrieving Twilio MMS Image URLs with Node.js](https://www.twilio.com/en-us/blog/retrieving-twilio-mms-image-urls-with-node-js.md): 
* [How to set up domain authentication for Twilio SendGrid](https://www.twilio.com/en-us/blog/how-to-set-up-domain-authentication-for-twilio-sendgrid.md): 
* [Send an SMS Verification Code in 5 minutes](https://www.twilio.com/en-us/blog/sms-2fa-otp-5-minutes.md): SMS verification decreases fraud and increases deliverability. Twilio Verify API makes it easy to send and check OTPs. You can get started in under 5 minutes.
* [Build a Passwordless Login System Using WebAuthn and PHP](https://www.twilio.com/en-us/blog/developers/community/build-passwordless-login-system-using-webauthn-php.md): In this tutorial, you'll learn how WebAuthn handles user authentication to enable secure, passwordless logins using public key cryptography, and how to implement it in PHP.
* [Phone number validation best practices](https://www.twilio.com/en-us/blog/best-practices-phone-number-validation-user-enrollment.md): Learn best practices for validating phone number formats during user enrollment and reduce fraud sign ups. Ensure accurate data with some verification tips.
* [Send wishes using Twilio Voice and SMS with C# and ASP.NET Core](https://www.twilio.com/en-us/blog/send-wishes-using-twilio-voice-and-sms-with-csharp-and-aspdotnet-core.md): Learn how to use C# and ASP.NET Core to build an interactive voice application that plays back wishes submitted via SMS from that special someone.
* [Verifying Phone Numbers in Ruby on Rails with Twilio's Verify API](https://www.twilio.com/en-us/blog/verifying-phone-numbers-ruby-rails-twilio-verify-api.md): 
* [Send an SMS or WhatsApp Message with Twilio and TypeScript](https://www.twilio.com/en-us/blog/how-to-send-an-sms-or-whatsapp-message-with-twilio-functions-and-typescript.md): This step-by-step guide will walk you through the process of creating a Twilio Function that integrates seamlessly with Twilio's SMS and WhatsApp APIs.
* [How to send SMS Without a Phone Number using Alpha Sender and Ruby](https://www.twilio.com/en-us/blog/send-sms-without-phone-number-ruby.md): 
* [Make Emailing More Efficient With Toutapp](https://www.twilio.com/en-us/blog/make-emailing-more-efficient-with-toutapp-html.md): Toutapp is an email client designed to make the everyday process of - you guessed it - emailing more efficient.
* [What The Heck Is A Segment?](https://www.twilio.com/en-us/blog/what-the-heck-is-a-segment-html.md): You’ve crafted the perfect text message. The punch of a novel packed into a single SMS, worthy of the bard himself. Your campaign goes off without a hi
* [Understanding Latency](https://www.twilio.com/en-us/blog/understanding-latency.md): Latency is the time it takes for data to be transmitted from the sender to the receiver. Learn why latency is so important to our digital communications and internet-powered devices.
* [Serverless SMS Messaging using JavaScript and Twilio Functions](https://www.twilio.com/en-us/blog/serverless-sms-messaging-javascript-twilio-functions.md): An easy introduction into Serverless architecture using Twilio programmable SMS and Functions
* [How to Send Welcome Emails with SendGrid and Appwrite Cloud Functions](https://www.twilio.com/en-us/blog/developers/community/welcome-emails-java-sendgrid-appwrite.md): Learn to send customized welcome emails to your customers using SendGrid's Email API and Appwrite's Java Cloud function runtime.
* [Manage Environment Variables in PHP with .env Files](https://www.twilio.com/en-us/blog/working-with-environment-variables-in-php.md): Manage environment variables in PHP using .env files. Discover examples and best practices for using .env files in your PHP applications. Learn now.
* [Voice Architecture and Best Practices for Independent Software Vendors (ISVs)](https://www.twilio.com/en-us/blog/voice-architecture-best-practices-independent-software-vendors-isvs.md): Architectural recommendations and strategies for ISVs using Twilio for their voice workloads.
* [Sending SMS Messages with Deno, TypeScript, and Twilio Messaging](https://www.twilio.com/en-us/blog/sending-sms-messages-deno-typescript-twilio-messaging.md): Learn how to send SMS messages from a TypeScript application running on Deno with this complete tutorial. You'll also see how to create a wrapper class for Twilio APIs. Deno is a modern platform for server-side JavaScript and TypeScript, including a package system without the bloat of node_modules.
* [SRTP and You: A Deep Dive into Encrypted VoIP Communications](https://www.twilio.com/en-us/blog/srtp-deep-dive.md): Learn about how SRTP works, why to utilize SRTP with your SIP infrastructure, and how to enable Secure Media for Twilio SIP Domains and Elastic SIP Trunking.
* [Deploy your Twilio Resources with Terraform](https://www.twilio.com/en-us/blog/deploy-twilio-resources-terraform.md): Learn how to apply infrastructure as code principles to deploy your Twilio infrastructure using Terraform.
* [Preventing SMS Pumping Fraud: A Guide to Our Protective Offerings](https://www.twilio.com/en-us/blog/developers/best-practices/sms-pumping-protection-options.md): Twilio offers several options for preventing SMS pumping fraud. Learn what they are and which is right for your business.
* [SMS Everywhere: Twilio Now Enables Messaging to over 150 Countries Worldwide](https://www.twilio.com/en-us/blog/sms-everywhere-twilio-now-enables-messaging-to-over-150-countries-worldwide-html.md): Twilio launches global SMS allowing developers to send SMS messages to anywhere in the world from US and Canadian numbers.
* [How To Send Location Details on WhatsApp in Node JS](https://www.twilio.com/en-us/blog/send-location-details-whatsapp-node-js.md): Learn how to send location details in WhatsApp using Node.JS
* [Use XML Literals in Visual Basic .NET to generate TwiML](https://www.twilio.com/en-us/blog/use-xml-literals-in-visual-basic-dotnet-to-generate-twiml.md): Learn how to generate TwiML instructions to respond to texts and voice calls using XML Literals in Visual Basic .NET and ASP.NET Core Minimal APIs.
* [How to Send Scheduled SMS with C# .NET and Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/send-scheduled-sms-with-csharp-dotnet-and-twilio-programmable-messaging.md): Learn how to schedule SMS with C# .NET and Twilio Messaging's latest feature: Scheduled Messaging!
* [Record Twilio Studio Voice Calls with Functions](https://www.twilio.com/en-us/blog/record-studio-voice-calls-functions.md): We record phone calls made to an IVR created in Twilio's visual builder Studio.
* [How to Get Started With WebRTC: Intro to Browser APIs](https://www.twilio.com/en-us/blog/get-started-webrtc.md): Learn how to use WebRTC APIs to build powerful voice and video communication solutions with helpful WebRTC tutorials and examples.
* [​​Introducing the flex-project-template developed by Twilio Professional Services](https://www.twilio.com/en-us/blog/introducing-the-flex-project-template-developed-by-twilio-professional-services.md): Learn how you can use the flex-project-template to accelerate your Flex deployment, as well as clone solutions and release pipelines with Github actions & Terraform.
* [Automatically Forward Text Messages with No Code Using Twilio Studio](https://www.twilio.com/en-us/blog/automatically-forward-text-messages-no-code-studio.md): Learn how to use Twilio Studio to automatically forward incoming texts to your Twilio phone number without writing any code.
* [Improve Participant Engagement in REDCap Healthcare Research with Twilio SMS & Voice](https://www.twilio.com/en-us/blog/improve-engagement-healthcare-research-redcap-sms-voice.md): Learn to integrate Twilio Programmable SMS and Voice with REDCap to improve healthcare survey response rate and enrollment.
* [Build Scalable SMS Realtime Voting with Twilio, Supabase, Hookdeck, and Next.js](https://www.twilio.com/en-us/blog/developers/community/sms-voting-hookdeck-verify-messaging-supabase.md): In this tutorial, learn to modify a Next.js realtime voting app to include phone number verification and SMS voting with Twilio, Supabase, and Hookdeck
* [Live Transcribing Phone Calls Using Twilio Media Streams and Google Speech-to-Text](https://www.twilio.com/en-us/blog/live-transcribing-phone-calls-using-twilio-media-streams-and-google-speech-text.md): Live Transcription of Phone Calls using Twilio Media Streams and Google Speech-to-Text with Node.js
* [How to Send an SMS with Node.js](https://www.twilio.com/en-us/blog/how-to-send-sms-node-js.md): Learn how to send an SMS to a mobile device using Node.js
* [Match.com Lets Online Daters Call or Text Message Without Revealing Their Phone Numbers](https://www.twilio.com/en-us/blog/match-com-anonymous-calling-text-messaging-html.md): With matchPhone, the popular online dating service gives subscribers Twilio-powered virtual phone numbers they can use to call and text potential dates.
* [Install the Twilio PHP Helper Library Without Composer](https://www.twilio.com/en-us/blog/install-twilio-php-helper-library-without-composer.md): Learn to install Twilio's PHP Helper Library without the PHP package manager Composer. Then, test sending an SMS with your setup.
* [Build fast checkout with SMS verification using Stripe and Twilio](https://www.twilio.com/en-us/blog/stripe-fast-checkout-sms-verify.md): 
* [Dialing Multiple Numbers Simultaneously with Twilio](https://www.twilio.com/en-us/blog/dialing-multiple-numbers-simultaneously-with-twilio-html.md): Yesterday, Brad Gessler asked whether he could use Twilio to simultaneously call multiple people for a call routing app. This is a common use case, ev
* [Gifted: Artificial Intelligence to Hack Gift Giving](https://www.twilio.com/en-us/blog/developers/gifted-artificial-intelligence-to-hack-gift-giving-html.md): Artificial Intelligence (AI) is coming for us all. Michael Jordan, a mechanical engineer by trade, came to this realization while working as the direct
* [Download the Latest Updates to Twilio Client iOS and Android SDK](https://www.twilio.com/en-us/blog/download-the-latest-updates-to-twilio-client-ios-and-android-sdk-html.md): Twilio Announces SDK updates for Android 4.1 and iOS6
* [Integrate SMS into your Wix Site using Twilio Programmable Messaging and Velo IDE](https://www.twilio.com/en-us/blog/integrate-sms-wix-site-twilio-programmable-messaging-velo-ide.md): Learn how to integrate SMS into your Wix website using Twilio SMS and Corvid IDE
* [Integrate ngrok into ASP.NET Core startup and automatically update your webhook URLs](https://www.twilio.com/en-us/blog/integrate-ngrok-into-aspdotnet-core-startup-and-automatically-update-your-webhook-urls.md): Learn to integrate ngrok into ASP.NET Core's startup process to create secure public tunnels and automatically handle Twilio's webhooks with a single command
* [How to Calculate Your Message Queue Length](https://www.twilio.com/en-us/blog/calculate-message-queue-length.md): Learn how to programmatically calculate message queue length without accessing the Twilio Console.
* [What is conversational AI (and how does it work) in 2026?](https://www.twilio.com/en-us/blog/what-is-conversational-ai.md): Conversational AI powers smarter customer interactions. Learn what it is, how it works, real-world examples, and how to evaluate platforms in 2026.
* [Send and track faxes with the Twilio Fax API using Sinatra and Ruby](https://www.twilio.com/en-us/blog/send-faxes-twilio-fax-api-sinatra-ruby.md): Learn how to build an application that can send faxes and track whether they are delivered with the Twilio Fax API using Sinatra and Ruby.
* [Upload audio files for your Studio IVR with the Twilio CLI Assets Plugin](https://www.twilio.com/en-us/blog/upload-audio-files-studio-ivr-twilio-cli-assets-plugin.md): 
* [Understanding Twilio's Business Associate Addendum](https://www.twilio.com/en-us/blog/understanding-twilio-baa.md): Twilio can now sign a Business Associate Addendum (BAA) for use cases involving Protected Health Information (PHI) under HIPAA. Read to get started.
* [Messaging Architecture for Independent Software Vendors (ISVs)](https://www.twilio.com/en-us/blog/messaging-architecture-independent-software-vendors.md): Architectural recommendations and strategies for ISVs using Twilio for their messaging workloads.
* [Field Operators level up over Summer](https://www.twilio.com/en-us/blog/developers/field-operators-level-up-over-summer.md): 
* [How to Use Twilio Async Answering Machine Detection](https://www.twilio.com/en-us/blog/async-answering-machine-detection-tutorial.md): Learn to enable async answering machine detection (async AMD) using Twilio Programmable Voice and the serverless Twilio Functions.
* [Chaos Engineering at Twilio with Ratequeue HA](https://www.twilio.com/en-us/blog/developers/chaos-engineering-ratequeue-ha-html.md): Learn about Ratequeue, a service Twilio uses as part of its chaos engineering efforts to improve platform resilience.
* [How to Send an SMS in FastAPI with Twilio](https://www.twilio.com/en-us/blog/send-sms-fastapi-twilio.md): Learn how to send SMS notifications from a FastAPI web application using Twilio.
* [Calculating Character Count of RCS Messages](https://www.twilio.com/en-us/blog/developers/rcs-character-count.md): In this technical article we will review the details around message length, message encoding differences between RCS and SMS, and how all of these are important when building out your customer engagement.
* [Send SMS and MMS Messages From the ESP8266 in C++](https://www.twilio.com/en-us/blog/how-to-send-sms-messages-esp8266-cpp.md): We demonstrate sending SMS and MMSes from an ESP8266 in C++ and the Arduino IDE.
* [How to build a Laravel Twilio Package for SMS](https://www.twilio.com/en-us/blog/build-laravel-twilio-package-sms.md): Learn how to build a Laravel package for Twilio SMS to resolve the DRY principle
* [Ciptex RACE – Fast Track to a Twilio Flex based, API-first contact centre](https://www.twilio.com/en-us/blog/ciptex-race-fast-track-to-a-twilio-flex-based-api-first-contact-centre.md): 
* [How to Use ChatGPT’s AI for Business SMS](https://www.twilio.com/en-us/blog/using-chatgpt-text-ai-for-business-sms.md): Use the rise in AI to your advantage by integrating tools like ChatGPT into your SMS messaging. Learn more about AI texting.
* [Interactive Voice Response (IVR) Testing With Python and pytest](https://www.twilio.com/en-us/blog/testing-twilio-ivr-system-python-pytest.md): Learn advanced IVR testing techniques for Twilio IVR systems using Python and pytest.
* [Twilio powers call tracking and virtual phone systems for real estate](https://www.twilio.com/en-us/blog/twilio-call-tracking-hosted-phone-real-estate-html.md): RealPage revealed enhanced call tracking features, including the ability to provision phone numbers for SEM campaigns in real-time.
* [How I learned to stop worrying and use the PSTN](https://www.twilio.com/en-us/blog/developers/best-practices/how-i-learned-to-stop-worrying-and-use-the-pstn.md): 
* [10DLC Campaign to Programmatic Toll-Free Onboarding](https://www.twilio.com/en-us/blog/swap-10dlc-numbers-toll-free.md): Learn to use a script that can switch US 10 digit long code numbers in your Twilio account to toll-free numbers.
* [How to build a Conference line with Twilio and Node.js](https://www.twilio.com/en-us/blog/how-to-build-a-conference-line-with-twilio-and-node-js.md): 
* [Building a Twilio Programmable Video Chat App with Angular and ASP.NET Core 3.0](https://www.twilio.com/en-us/blog/video-chat-app-asp-net-core-3-angular-8-twilio.md): Learn how to build an Angular-based .NET Core 3.0 video chat application in this easy-to-follow programming tutorial.
* [Make a Phone Call From Your Command Line With the Twilio CLI](https://www.twilio.com/en-us/blog/make-phone-call-command-line-twilio-cli.md): Learn how to use the Twilio CLI to make a voice call directly from your command line
* [Validating phone numbers effectively with C# and the .NET frameworks](https://www.twilio.com/en-us/blog/validating-phone-numbers-effectively-with-c-and-the-net-frameworks.md): Build phone number validation into any C# application using the .NET frameworks and some easy-to-understand snippets of code.
* [Monitor chess progress using Twilio Serverless and SMS](https://www.twilio.com/en-us/blog/developers/monitor-chess-stats-serverless-sms.md): Check the stats of a chess.com user using SMS and Twilio Serverless and Functions
* [What is Vibe Coding?](https://www.twilio.com/en-us/blog/developers/what-is-vibe-coding.md): Explore the rise of vibe coding and how to program with AI using plain language prompts. Learn what it is, where it shines, and the current limitations.
* [Setting Up Trello SMS Alerts with Twilio and Zapier](https://www.twilio.com/en-us/blog/setting-up-trello-sms-alerts-with-twilio-and-zapier-html.md): Get Text Updates On Your Trello Card With Zapier and Twilio
* [Vaccine notifications made easier with Twilio and Microsoft’s Power Automate](https://www.twilio.com/en-us/blog/vaccine-notifications-made-easier-with-twilio-and-microsoft-power-automate.md): Learn how to add Twilio SMS notifications to your vaccine workflow using Microsoft's Power Automate and Office365 quickly without code.
* [Telegram Integration with Twilio Flex via Corezoid](https://www.twilio.com/en-us/blog/telegram-integration-with-twilio-flex-via-corezoid.md): Learn to integrate Telegram Messenger with Twilio Flex using Corezoid. Find code samples and a step-by-step walkthrough.
* [Voice Biometrics Using Twilio Serverless and VoiceIt](https://www.twilio.com/en-us/blog/voice-biometrics-voiceit.md): Learn to use Twilio Programmable Voice with a voice biometrics integration to identify callers accurately and with ease
* [Creating a web chat app with Twilio Conversations and Vue.js (Part 2)](https://www.twilio.com/en-us/blog/twilio-conversations-vue-js-part-two.md): Learn how to create a simple web chat app with Twilio Conversations and Vue.js.
* [How to View Your Twilio Account Usage Using Go](https://www.twilio.com/en-us/blog/view-twilio-account-usage-using-go.md): In this tutorial, you'll learn how to retrieve your Twilio account usage using Go and Twilio's Go Helper Library, along with a few other classes to make the whole process easier and simpler.
* [How to Verify Phone Numbers in a Django Application with Twilio Verify](https://www.twilio.com/en-us/blog/verify-phone-numbers-django-twilio-verify.md): Learn how to expand the Django user registration flow with a phone verification step based on Twilio Verify.
* [WhatsApp Media with C#, .NET Core and the Pho.to API](https://www.twilio.com/en-us/blog/whatsapp-media-with-c-net-core-and-the-pho-to-api.md): 
* [How to make asynchronous API requests in Java using CompletableFutures](https://www.twilio.com/en-us/blog/asynchronous-api-requests-java-completablefutures.md): 
* [Verify Your Users on WhatsApp with Python and Twilio](https://www.twilio.com/en-us/blog/verify-users-whatsapp-python-twilio.md): Learn how to send verification codes to your users via WhatsApp using Twilio Verify.
* [How to Send Bulk SMS with Twilio and Laravel PHP](https://www.twilio.com/en-us/blog/send-bulk-sms-twilio-laravel-php.md): 
* [Build a WhatsApp Wikipedia AI Assistant with LangChain, OpenAI, & Twilio](https://www.twilio.com/en-us/blog/wikipedia-ai-assistant-whatsapp-python-langchain-openai.md): In this tutorial, build an WhatsApp AI chatbot that engages Wikipedia through the LangChain framework and OpenAI's API. Learn more with Twilio.
* [Build SMS Notifications, Surveys, and Outreach with Twilio and TextIt](https://www.twilio.com/en-us/blog/sms-notifications-surveys-outreach-twilio-textit.md): Learn to integrate TextIt’s campaign management software and Twilio Programmable SMS to create SMS notification campaigns.
* [An introduction to the MediaRecorder API](https://www.twilio.com/en-us/blog/mediastream-recording-api.md): The MediaRecorder API is a web API that you can use to record audio and video in the browser. In this post we'll build an app that records audio and lets you download it.
* [A2P 10DLC for Individuals using Twilio Messaging](https://www.twilio.com/en-us/blog/a2p-10dlc-individuals-twilio-messaging.md): Learn about what A2P 10DLC is and what you should do as an individual sending SMS messages with Twilio.
* [Model Context Protocol: Real-World Performance Testing of Twilio Alpha's MCP Server](https://www.twilio.com/en-us/blog/developers/twilio-alpha-mcp-server-real-world-performance.md): Explore the benchmarking of MCP-enabled AI agents using Twilio Alpha’s MCP Server, evaluating efficiency gains, resource costs, and strategies for optimizing AI workflows with MCP.
* [How to make Phone Calls from Blazor WebAssembly with Twilio Voice](https://www.twilio.com/en-us/blog/making-phone-calls-from-blazor-webassembly-with-twilio-voice.md): You can make and receive phone calls from your web applications without writing a ton of JavaScript code or including bulky slow-to-load components. This tutorial shows you how to implement a nifty dialer and voice-enable your app with ASP.NET Core Blazor WebAssembly and Twilio Voice. It includes complete source code you can use in your own projects.
* [Store Opt-Out data on Twilio with Functions and Sync](https://www.twilio.com/en-us/blog/store-opt-out-data-twilio-functions-sync.md): Learn to store customer messaging opt-out information using Twilio Functions and Sync.
* [Twilio Startups: The Startup Stack](https://www.twilio.com/en-us/blog/twilio-startups-startupstack-ops.md): The Twilio Startups team is often approached with questions regarding the best tools for founders to use as they set up and scale their business. This article focuses on the operations infrastructure you need to get started.
* [How to use custom HTTP clients with Twilio in Java](https://www.twilio.com/en-us/blog/how-to-use-custom-http-clients-with-twilio-in-java.md): 
* [Twilio Professional Services for US A2P 10DLC Registrations](https://www.twilio.com/en-us/blog/twilio-professional-services-for-us-a2p-10dlc-registrations.md): Learn how Twilio Professional Services can help with US A2P 10DLC messaging applications, including brand registration and compliance.
* [Send SMS Messages from Your Rails 5 Application with Twilio](https://www.twilio.com/en-us/blog/send-sms-ruby-rails-5-coffee-html.md): Send SMS messages from a Rails 5 application with Twilio and the Ruby helper library. We set up a CRUD app which SMSes when an item is added to the DB.
* [How to Send a vCard using PHP and WhatsApp](https://www.twilio.com/en-us/blog/send-vcard-using-php-and-whatsapp.md): In this tutorial, you're going to learn how to create one with PHP and then send it to a contact using a Twilio-powered WhatsApp message.
* [Locally developing and debugging Twilio Functions](https://www.twilio.com/en-us/blog/locally-developing-and-debugging-twilio-functions.md): Twilio Functions allow you to host Serverless Node.js code direct on Twilio. Learn how you can locally develop and debug them using VS Code or Chrome.
* [Liftoff and Learn Twilio Voice](https://www.twilio.com/en-us/blog/developers/liftoff-and-learn-twilio-voice.md): Are you ready to take your customer engagement to new heights? Then get ready for Liftoff and Learn: Twilio Voice, the third instalment in our brand-new video tutorial series designed to help you build communication solutions that soar.
* [What Is Multifactor Authentication (MFA)?](https://www.twilio.com/en-us/blog/what-is-multifactor-authentication.md): Multifactor authentication is a form of authentication that requires users to provide 2 or more verification credentials for access. Learn more here.
* [13 contact center technologies and trends to know | Twilio](https://www.twilio.com/en-us/blog/contact-center-technologies-to-know.md): Contact center technologies are always evolving, with new trends rising annually. Learn more about 13 contact center technologies to have on your radar.
* [What Is the PSTN (Public Switched Telephone Network) and How Does It Work?](https://www.twilio.com/en-us/blog/what-is-pstn.md): Learn the history of the PSTN, what it is, how it works, and how it compares to modern-day communication solutions.
* [How Twilio is Innovating for Omnichannel Messaging](https://www.twilio.com/en-us/blog/omnichannel-messaging-rcs.md): Add RCS and other messaging channels with Twilio
* [Bonus Tips for Virtual Agents: Dialogflow CX’s Hidden Gems](https://www.twilio.com/en-us/blog/google-dialogflow-cx-virtual-agents-with-twilio.md): Drive customer engagement with virtual agent self-service IVRs and get better speech recognition accuracy results using predictive AI tools like Dialogflow CX
* [Using Twilio Lookup in .NET Core WPF Applications](https://www.twilio.com/en-us/blog/using-twilio-lookup-in-dot-net-core-wpf-applications.md): Learn how to use Twilio Lookup in .NET Core Windows Presentation Foundation (WPF) applications to validate phone numbers from the WPF client application. This post includes complete source code for a working application using .NET Core 3.1 WPF.
* [Build Round Robin Call Forwarding Using Twilio Studio & Functions](https://www.twilio.com/en-us/blog/build-round-robin-call-forwarding-studio-functions.md): Complete walkthrough and sample code to build a serverless round robin call routing and forwarding system using Twilio's Functions and Studio.
* [The new A2P 10DLC onboarding experience](https://www.twilio.com/en-us/blog/the-new-a2p-10dlc-onboarding-experience.md): 
* [How NGOs are leveraging digital engagement to help Ukrainian refugees](https://www.twilio.com/en-us/blog/ngos-using-digital-engagement-to-help-ukrainian-refugees.md): Here are the top use cases we’re seeing for how impact organizations are leveraging digital communications and Twilio products to support the people displaced by the war in Ukraine.
* [What Does Twilio Do?](https://www.twilio.com/en-us/blog/what-does-twilio-do.md): Twilio provides a link between the internet and telecom networks. Developers can use Twilio to add voice and messaging features to their applications.
* [The new way to create, develop and deploy Twilio functions](https://www.twilio.com/en-us/blog/the-new-way-to-create-develop-and-deploy-twilio-functions.md): 
* [10 HTTP status codes that sound like relationship problems](https://www.twilio.com/en-us/blog/http-status-codes-relationship-problems.md): Many HTTP response codes sound like relationship problems. Learn technical details about 103 Early Hints, 226 IM Used, and more.
* [Twilio Flex: Personalize with Plugins and Integrations](https://www.twilio.com/en-us/blog/personalize-flex-plugins-integrations.md): Flex supports plugins to personalize its functionality, along with third-party integrations to quickly add workflows to existing systems
* [How to Validate Success of your Verify Implementation](https://www.twilio.com/en-us/blog/validate-measure-success-verify-implementation.md): Learn best practices for testing Verify, measuring success, and taking Verify into production with confidence.
* [Integrate Twilio and SendGrid Accounts through Single Sign-On with Okta](https://www.twilio.com/en-us/blog/integrate-twilio-sendgrid-accounts-single-sign-on-okta.md): Learn how to integrate Twilio and SendGrid accounts, account management, and user authentication all through Single Sign-On with Okta.
* [Build a Simple Call Center With Laravel Tall Stack and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/build-simple-call-center-laravel-tall-stack-twilio-programmable-voice.md): In this tutorial, learn how to create a minimalistic call center application with Laravel and Twilio Programmable Voice
* [Sending Email with Attachments using SendGrid and Node.js](https://www.twilio.com/en-us/blog/sending-email-attachments-with-sendgrid.md): 
* [Spoke Phone (UCaaS) Integration designed for Twilio Flex](https://www.twilio.com/en-us/blog/spoke-phone-ucaas-integration.md): Twilio is partnering with Spoke Phone to provide Twilio Flex customers with a validated integration for deploying UC/IPT
* [How To Send SMS Notifications to MS Dynamics 365 Campaign Members](https://www.twilio.com/en-us/blog/send-sms-d365-campaign-members.md): Send SMS notifications to all members of Marketing Lists in a Campaign within Microsoft Dynamics 365, Power Apps, Power Automate, and Twilio.
* [Isidorey Uses Twilio to Power Smart Pill Packages for Stora Enso](https://www.twilio.com/en-us/blog/stora-enso-uses-isidorey-and-twilio-to-power-smart-pill-packages-html.md): Isidorey is a device cloud solutions provider that allows embedded devices to connect to the cloud using their platform. They provide a set of t
* [How to Receive a POST Request in Node.js](https://www.twilio.com/en-us/blog/how-to-receive-a-post-request-in-node-js-html.md): Receiving a POST request is the “Hello, World” v2 of building a web app. Here’s how to receive a POST request with three popular Node
* [Build a ChatGPT-like SMS Chatbot with OpenAI and Python](https://www.twilio.com/en-us/blog/sms-chatbot-openai-python.md): Read on to learn how to build a ChatGPT-like SMS chatbot using the OpenAI API and Twilio Programmable Messaging with Python.
* [Group Texting for Business: How Group MMS Works](https://www.twilio.com/en-us/blog/group-mms-texting-for-businesses.md): Group SMS and MMS can help you grow your business. Learn how group texting for business works and how to get started with MMS group messaging.
* [Build and Deploy Episode 1: Weird and Wonderful Bots with Nicole He](https://www.twilio.com/en-us/blog/developers/build-and-deploy-liz-moy-nicole-he-sms-bots.md): A podcast powered by Twilio. In this episode Liz Moy talks to Nicole He about a guide she built for making a bot using Programmable SMS and Google Sheets.
* [The top 5 apps and software to integrate with your contact center](https://www.twilio.com/en-us/blog/top-contact-center-integrations.md): Integrating the right apps and software into your Twilio Flex contact center helps you create a personalized customer experience. Read our top integrations.
* [Speech to text in the browser with the Web Speech API](https://www.twilio.com/en-us/blog/speech-recognition-browser-web-speech-api.md): Implement speech-to-text in your browser using the Web Speech API. Create voice-controlled apps and enhance user interactions. Start today with Twilio.
* [Making Voice Calls with Java and Twilio](https://www.twilio.com/en-us/blog/making-voice-calls-java-twilio.md): 
* [Highlighting Performance Improvements Across Our Most Popular SDKs](https://www.twilio.com/en-us/blog/developers/sdk-performance-improvements.md): Analytics Swift and Analytics Kotlin are libraries that provide a simple, modern instrumentation experience for mobile apps. This blog post highlights key performance improvements for these next-generation SDKs.
* [New Phone Numbers in the Middle East: Armenia, Turkey, UAE, and more!](https://www.twilio.com/en-us/blog/new-middleeast-phone-numbers-html.md): At Twilio, we’re always trying to expand our reach, and today, we just launched more new numbers in the Middle East. Check them out.
* [Announcing Twilio’s HTTP Callbacks (webhooks) Connection Overrides for Voice](https://www.twilio.com/en-us/blog/announcing-twilios-http-callbacks-webhooks-connection-overrides-for-voice.md): 
* [Bit By Bit: Brendan Dawes Crowdsources Storytelling Via Text for Airbnb](https://www.twilio.com/en-us/blog/developers/brendan-dawes-civic-airbnb-twilio-sms-html.md): Bit By Bit: Brendan Dawes Crowdsources Storytelling Via Text for Airbnb
* [Use Visual Studio dev tunnels to handle Twilio Webhooks](https://www.twilio.com/en-us/blog/use-visual-studio-port-tunneling-with-twilio-webhooks.md): Learn how to develop webhooks on your local machine using Visual Studio dev tunnels and ASP.NET Core.
* [12+ SMS Templates, Examples & Samples for Your Business](https://www.twilio.com/en-us/blog/12-sms-templates-examples-to-get-you-started.md): Level up your outbound marketing strategy with polished SMS templates, examples, and sample copy. Learn everything you need to know to get started.
* [What is a PBX?](https://www.twilio.com/en-us/blog/what-is-a-pbx.md): It can be hard to know which type of PBX will work best for your business. Never fear, we've got you covered. We've outlined the most popular types to help you choose the best option.
* [Mask Sensitive Data in Logs from the Twilio Python Helper Library](https://www.twilio.com/en-us/blog/mask-sensitive-data-logs-twilio-python-helper-library.md): Learn how to redact personal information or other sensitive details from the logs generated by the Twilio Helper Library for Python.
* [Sending SMS from GitHub Actions](https://www.twilio.com/en-us/blog/sending-sms-github-actions.md): GitHub Actions lets you run your continuous integration tests and continuous delivery directly on their platform. Learn how you can integrate sending SMS directly from your GitHub Actions workflows using Twilio.
* [Send Email and SMS from Google Forms using Zapier, SendGrid, and Twilio](https://www.twilio.com/en-us/blog/send-email-and-sms-from-google-forms-using-zapier-sendgrid-and-twilio.md): Learn how to forward Google Form data via Email and SMS using Zapier, SendGrid, and Twilio
* [Use JsonSerializerOptions with source generated JSON deserialization](https://www.twilio.com/en-us/blog/use-jsonserializeroptions-with-source-generated-json-deserialization.md): In this tutorial, learn how to configure JsonSerializerOptions when deserializing JSON using the JSON Source Generator for C# .NET. Learn more with Twilio.
* [A New Era for Twilio's Documentation](https://www.twilio.com/en-us/blog/developers/new-era-for-twilio-documentation.md): Explore how Twilio transformed its API documentation using Docs as Code, Next.js, and MDX for a faster, more accessible, and unified developer experience.
* [Passing Context from Google Dialogflow to Twilio Studio (Or, There and Back Again)](https://www.twilio.com/en-us/blog/passing-context-between-google-dialogflow-and-twilio-studio.md): This post will walk you through creating a Twilio Studio IVR that connects to Dialogflow virtual agent and passes the caller along with contextual data back into the IVR.
* [Build a Messaging App Demo Proof of Concept with the Twilio Conversations API](https://www.twilio.com/en-us/blog/messaging-app-demo-conversations-api.md): See the foundational power of Twilio Conversations by spinning up a working multi channel Messaging or Support App in minutes.
* [How to Add a Website as a Segment Source](https://www.twilio.com/en-us/blog/add-a-website-as-a-segment-source.md): Learn how to add a website as a Segment source to send data to Segment.
* [Advanced Guide to Link Shortening and Link Tracking with Twilio Messaging](https://www.twilio.com/en-us/blog/setup-link-shortening-click-tracking.md): Advanced guide to set up Link Shortening and Click Tracking in Twilio Messaging, with step-by-step guidance for DNS records, TLS certificates, and Console setup.
* [Set Up an SMS Forwarding Number in 5 Minutes with Twilio](https://www.twilio.com/en-us/blog/set-up-an-sms-forwarding-number-in-5-minutes-with-twilio-html.md): With TwiML Bin templates you can build in less than 5 minutes an app that forwards all incoming messages to any SMS-capable phone.
* [Introducing Bulk Export for accessing final SMS and MMS states](https://www.twilio.com/en-us/blog/introducing-bulk-export.md): Get a flat file of message activity for a day—starting with yesterday. Vault access is free. Available in developer preview. We’re excited to announce
* [How to Send WhatsApp Messages from Google Sheets with JavaScript and Node.js](https://www.twilio.com/en-us/blog/send-whatsapp-messages-from-google-sheets-javascript-node-js.md): Learn how to quickly send WhatsApp messages with JavaScript and Node.js using data stored in a Google Sheet with this handy programming tutorial.
* [How to Send WhatsApp Messages from Java Applications with Twilio](https://www.twilio.com/en-us/blog/send-whatsapp-messages-java-applications-twilio-api.md): Programmatically send messages to WhatsApp recipients using the Twilio API.
* [Get Started with RCS and Twilio](https://www.twilio.com/en-us/blog/get-started-rcs-twilio.md): Learn how to get started with Twilio's RCS Public Beta in this step by step overview of registering, creating a Sender profile, testing, and tracking.
* [The future of messaging: Twilio's approach to Rich Communications Services (RCS)](https://www.twilio.com/en-us/blog/future-messaging-approach-rcs.md): With RCS messaging from Twilio, businesses can unlock new opportunities to build trust, engage customers, and gain a competitive edge in the ever-changing landscape of digital communication.
* [New Toll Free Verification Policy](https://www.twilio.com/en-us/blog/toll-free-verification-policy.md): New Toll-Free verification policy to make communications more secure and reliable through collecting business registration number
* [Twilio SIGNAL 2025: Building customer experiences in the age of AI](https://www.twilio.com/en-us/blog/signal-2025-product-announcements.md): We just revealed the next wave of innovation on our builder-centric, AI-first platform for customer experience. Read about all our SIGNAL announcements.
* [How to build a Conference line with Twilio and Java](https://www.twilio.com/en-us/blog/how-to-build-a-conference-line-twilio-and-java.md): 
* [How to Register a Twilio Phone Number and Send an SMS Using the Twilio CLI](https://www.twilio.com/en-us/blog/register-phone-number-send-sms-twilio-cli.md): Learn how to use the Twilio CLI to find and register a phone number to your Twilio account and then send an SMS with that number from the CLI.
* [Track WhatsApp Message Status In Node.js and Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/track-whatsapp-message-status-node-js-twilio-api-for-whatsapp.md): Learn how to detect the deliverability or message status of a WhatsApp message in Node.js
* [Integrating Voice Call OTP Verification in a Symfony Application with Twilio](https://www.twilio.com/en-us/blog/integrate-voice-call-otp-verification-symfony-twilio.md): In this tutorial, you will learn how to integrate voice call OTP verification into a Symfony application to verify user logins using Twilio Programmable Voice.
* [How to Build a Command Line Application (CLI) to View Your Twilio Account Usage](https://www.twilio.com/en-us/blog/build-command-line-application-cli-view-twilio-account-usage.md): In this tutorial, you'll learn how to use Symfony's Console Component to build a command line application that can retrieve usage records from a Twilio account
* [How to Send SMS with Messaging API and OpenAI API](https://www.twilio.com/en-us/blog/send-sms-programmable-messaging-openai-api.md): In this tutorial, learn how to build an app with OpenAI and Twilio Messaging to generate and send positive messages to a given phone number.
* [Set Up a Native Integration with Conversational Intelligence and ConversationRelay using Node.js](https://www.twilio.com/en-us/blog/native-integration-conversational-intelligence-conversationrelay-node.md): Learn to add Conversational Intelligence to a ConversationRelay and OpenAI Voice integration to enable AI agent observability, all using Node.js.
* [How to Code Video Games: A Beginner's Guide](https://www.twilio.com/en-us/blog/how-to-code-video-games.md): Coding a video game is a fun way to put new coding skills into practice. Read our beginner-friendly guide to learning how to code a video game.
* [How to generate TwiML using Strings in C#](https://www.twilio.com/en-us/blog/generate-twiml-using-strings-in-csharp.md): Learn how Twilio uses webhooks and TwiML to give you control over how to respond to a call or text message. You can generate TwiML using strings in many ways, and with C# 11 you can now also use Raw String Literals.
* [Outgoing Voice Call FROM Number Selection for Studio Flows using Twilio Functions](https://www.twilio.com/en-us/blog/outgoing-from-number-selection-studio-functions.md): Learn to deploy a Twilio Function that validates the TO number using Lookup and dynamically selects the best FROM number and then initiates a Studio Flow.
* [Add Function and Tool Calling to a Twilio Voice OpenAI Integration](https://www.twilio.com/en-us/blog/add-function-tool-calling-twilio-voice-openai-integration.md): Tutorial: How to add function and tool calling to your Twilio Voice Integration using Node.js and OpenAi and Twilio ConversationRelay.
* [Generate Twilio Access Tokens in Python](https://www.twilio.com/en-us/blog/twilio-access-tokens-python.md): Learn how to generate access tokens for Twilio services running in the browser using Python.
* [Build an Call Button with Raspberry Pi and Twilio Voice](https://www.twilio.com/en-us/blog/emergency-call-button-raspberry-pi-programmable-voice.md): This article provides a step-by-step guide on how to build an emergency call button with a Raspberry Pi and the Twilio Programmable Voice.
* [How to Use Queueing in Laravel: Setup and Manage](https://www.twilio.com/en-us/blog/queueing-in-laravel.md): Learn how to implement efficient task queueing in Laravel. Our guide covers setting up, managing, & optimizing queues for better performance. Learn with Twilio.
* [How to Build an Interactive Voice Response System with Java Spring Boot](https://www.twilio.com/en-us/blog/java-spring-boot-ivr-system.md): Build an Interactive Voice Response (IVR) system and learn step-by-step call center creation by using Twilio, Java Spring Boot, and Maven.
* [Use Serverless Functions to Send an SMS with React, Vercel, and Twilio](https://www.twilio.com/en-us/blog/use-serverless-functions-send-sms-react-vercel-twilio.md): Send an SMS with React, Twilio Programmable SMS, and Vercel’s serverless functions.
* [What is an IoT SIM Card and How is it Used in IoT devices?](https://www.twilio.com/en-us/blog/what-is-an-iot-sim-card.md): An IoT SIM card is a Subscriber Identity Module that is used in IoT devices to identify the device as it tries to connect to a 2G, 3G, 4G-LTE, or 5G network.
* [Updating Twilio phone calls in real time with Node.js](https://www.twilio.com/en-us/blog/updating-phone-calls-in-real-time-with-node-js-and-twilio.md): 
* [8 Best Chatbot APIs to Use in 2023](https://www.twilio.com/en-us/blog/best-chatbot-apis.md): You have plenty of options when choosing the right chatbot API for your business. Discover our favorite chatbot APIs in 2023.
* [Handling Cross-Origin Resource Sharing (CORS) Requests in Laravel 7](https://www.twilio.com/en-us/blog/handling-cross-origin-resource-sharing-cors-requests-laravel-7.md): Learn how to debug and improve your CORS requests in Laravel 7 with the Laravel CORS package
* [Containerize an Existing .NET Core App with Docker and Deploy It to Azure](https://www.twilio.com/en-us/blog/containerize-dot-net-core-docker-deploy-azure.md): Programming tutorial on how to prepare an existing .NET Core application for deployment to the Azure Kubernetes Service using Docker
* [A Picture Perfect Photo Hack Day For Twilio](https://www.twilio.com/en-us/blog/developers/a-picture-perfect-photo-hack-day-for-twilio-html.md): Twilio represents fully at Photo Hack Day in New York.
* [How to Identify a Phone Number Carrier with Twilio Lookup](https://www.twilio.com/en-us/blog/identify-phone-number-carrier-with-twilio-lookup.md): Learn how to identify a phone number with Twilio Lookup in this tutorial.
* [Twilio Announces the General Availability of Twilio Client JavaScript SDK 1.4](https://www.twilio.com/en-us/blog/twilio-announces-the-general-availability-of-twilio-client-javascript-sdk-1-4-html.md): Today we’re excited to announce the General Availability of our Twilio Client JavaScript SDK 1.4. This release adds a host of new APIs and features des
* [How to Receive Alerts from Home Assistant with Twilio SMS](https://www.twilio.com/en-us/blog/home-assistant-twilio-sms-alerts.md): Learn how to use Twilio SMS to have your Home Assistant alert you via SMS when it detects problems in your home.
* [How to Send Emails with Twilio SendGrid on EU Servers](https://www.twilio.com/en-us/blog/send-emails-in-eu.md): Send Emails with Twilio SendGrid on EU servers and ensure your message stays within the EU.
* [Now send Images, Videos, PDFs and other media content with the Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/whatsapp-media-support.md): 
* [How Save the Children built their own communication platform to serve children during the pandemic and beyond](https://www.twilio.com/en-us/blog/how-save-the-children-built-communication-platform.md): Facing the challenge of COVID-19, and connecting a worldwide network of support teams, Save the Children built their own communications platform that teams across countries could tweak and deploy to meet their needs.
* [How to Receive WhatsApp Messages in Python Using Flask and Twilio](https://www.twilio.com/en-us/blog/receive-whatsapp-messages-python-flask-twilio.md): Learn how to receive and handle WhatsApp messages from your users using Python, Flask and Twilio.
* [How to move your project to TypeScript - at your own pace](https://www.twilio.com/en-us/blog/move-to-typescript.md): Learn how you can move your existing JavaScript project, step by step to TypeScript. All at your own pace and as much as you want. Even without doing any code changes.
* [Test your Twilio Webhooks with VS Code Port Forwarding](https://www.twilio.com/en-us/blog/test-twilio-webhooks-vscode-port-forwarding.md): In this tutorial, learn how to test your Twilio webhooks locally with a port forwarding feature built into VS Code
* [Personalized Customer Communications using Sentiment Analysis](https://www.twilio.com/en-us/blog/personalized-customer-communications-using-sentiment-analysis.md): Personalize customer SMS communications with Sentiment Analysis using Segment, Twilio, and IBM Watson.
* [Build a Simple, Powerful, On-call Roster Notification Solution](https://www.twilio.com/en-us/blog/on-call-roster-blog-post.md): Learn how to use Twilio Programmable Voice and Twilio Functions to create a powerful on-call roster notification system.
* [How to Send SMS Reminders from PHP Symfony Applications](https://www.twilio.com/en-us/blog/sending-sms-reminders-with-symfony-php-framework.md): Learn to quickly build SMS reminders into your PHP Symfony applications with this Twilio tutorial.
* [What is RCS messaging? | Twilio](https://www.twilio.com/en-us/blog/what-is-rcs-messaging.md): Rich communications services (RCS) is a powerful messaging protocol. Read more about its rich capabilities and why it's a must-have for businesses.
* [Twilio Video update: Twilio Video’s journey continues, bringing the human touch to your customer engagement experience](https://www.twilio.com/en-us/blog/twilio-video-update-2024.md): Bring the human touch to your customer experience with Twilio Video. Easily integrate Twilio Video into your experience for quality video calling at scale.
* [Visualize Twilio Usage Data with Python, Pandas and Jupyter Notebooks](https://www.twilio.com/en-us/blog/visualize-twilio-usage-data-python-pandas-jupyter-notebooks.md): Learn how to use Jupyter notebooks and pandas to create custom usage reports from your Twilio usage data.
* [Integrate Twilio Studio, Twilio Flex, and ServiceNow for Agent Interactions](https://www.twilio.com/en-us/blog/integrate-twilio-studio-twilio-flex-servicenow-agent-interactions.md): Use Twilio Studio and Twilio Flex to integrate with ServiceNow
* [How to do phone verification in Twilio Studio](https://www.twilio.com/en-us/blog/phone-verification-studio.md): Learn how to create a Studio Subflow for sending an SMS one-time passcode (OTP) with Twilio Verify. Useful for phone verification or user authentication.
* [Safe to Serve - How Zing are helping UK Hospitality to Reopen](https://www.twilio.com/en-us/blog/safe-to-serve-how-zing-are-helping-uk-hospitality-to-reopen.md): 
* [Separate Data in Flex Insights](https://www.twilio.com/en-us/blog/separate-data-in-flex-insights.md): Multiple options to filter and display Flex data in dashboards using Flex Insights with filters or Flex plugins.
* [SMS Verification: What It Is, How It Works, & Sending Codes](https://www.twilio.com/en-us/blog/what-is-sms-verification.md): SMS verification adds security by sending codes to your phone. Learn what text verification is, how it works, and how to implement it for your business.
* [Two More Reasons to Use Twilio Programmable Voice with Your SIP Network](https://www.twilio.com/en-us/blog/blind-transfer-sip-multidial-programmable-voice.md): Twilio now supports blind transfers using SIP REFER to Twilio, and also Multidial to SIP Endpoints.
* [Breaking Through Bottlenecks: How Lyft Scaled To Success [SIGNAL Rewind]](https://www.twilio.com/en-us/blog/breaking-through-bottlenecks-how-lyft-scaled-to-success-signal-rewind-html.md): How Lyft Scaled To Success
* [Build a Soundboard using GCP Speech-To-Text, Twilio Voice Media Streams, and ASP.NET Core](https://www.twilio.com/en-us/blog/build-a-soundboard-using-gcp-speech-to-text-twilio-voice-media-streams-and-aspdotnet-core.md): Learn how to use WebSockets to receive and send audio data on a Twilio Voice call with ASP.NET Core, combining it with Google Cloud Speech-To-Text to build a soundboard.
* [Respond to Twilio Webhooks using AWS Lambda and .NET](https://www.twilio.com/en-us/blog/respond-to-twilio-webhooks-using-aws-lambda-and-dotnet.md): Learn how to develop ASP.NET Core web apps using AWS Lambda to respond to Twilio webhooks. You'll learn how to respond to a phone call, record a voicemail and store it into AWS S3.
* [Build Conversational AI Apps with Twilio and the OpenAI Realtime API](https://www.twilio.com/en-us/blog/twilio-openai-realtime-api-launch-integration.md): See how to integrate Twilio APIs with the OpenAI Realtime API with these integrations and starter apps built in collaboration with OpenAI.
* [What is a VoIP phone (and how does it work)?](https://www.twilio.com/en-us/blog/what-is-voip-phone.md): A VoIP phone makes calls over the internet instead of a phone line. Learn how VoIP works, what a VoIP number is, and what drives call quality.
* [Synergy Proves to Be the Correct Medicine for After-Hours Healthcare Service Dial-A-Doctor](https://www.twilio.com/en-us/blog/synergy-proves-to-be-the-correct-medicine-for-after-hours-healthcare-service-dial-a-doctor.md): 
* [Introducing Configurable Call Limits for Programmable Voice](https://www.twilio.com/en-us/blog/introducing-configurable-call-limits-for-programmable-voice.md): Learn about the extended Voice call duration for Twilio Programmable Voice calls.
* [31 Promotional Text Message Examples, Templates & Samples](https://www.twilio.com/en-us/blog/promotional-text-message-examples.md): Boost sales with 31 promotional SMS examples and templates. Copy, paste, and send marketing texts that drive clicks, loyalty, and growth.
* [Announcing increased flexibility and control with Twilio Video Recordings](https://www.twilio.com/en-us/blog/video-recording-compositions-encryption-storage-ga.md): Twilio Video provides flexibility and control to developers and businesses for recordings with the general availability of four new features.
* [Use the Twilio Alpha MCP Server to Automate Development](https://www.twilio.com/en-us/blog/introducing-twilio-alpha-mcp-server.md): Automate AI agent development with the Twilio Alpha MCP Server. Enhance scalability and security by integrating MCP for seamless API interactions.
* [What's new in the Twilio helper library for ASP.NET (v7.0.0 - November 2022)](https://www.twilio.com/en-us/blog/whats-new-in-twilio-helper-library-for-aspnet-v7.md): Learn about the new features, improvements, and breaking changes in the 7th release of the Twilio helper library for ASP.NET.
* [Build the Twilio Video AI Avatar Experience: Real-Time Photorealistic AI Communication in the Cloud](https://www.twilio.com/en-us/blog/build-real-time-video-ai-avatar.md): Build a real-time video AI avatar experience with Twilio Video, HeyGen, Deepgram, and OpenAI, and see how to deploy it on fly.io.
* [Build Password Reset System with Twilio and CakePHP](https://www.twilio.com/en-us/blog/build-secure-password-reset-system-twilio-verify-cakephp.md): In this tutorial, we will build a secure password reset system in CakePHP using Twilio Verify backed by a MySQL database
* [CyberMonday Security - Authy](https://www.twilio.com/en-us/blog/shopping-and-security-on-cybermonday-2.md): Thanksgiving 2019 falls late in the month — November 28th, to be exact — which means there are six fewer shopping days between your last bite of turkey and your first sip of Christmas eggnog. This fact isn’t lost on retailers, who spend all year figuring out how to get a larger share of your … Continue reading "CyberMonday Security"
* [Twilio for Disaster-Ready Communities: Our 2030 Goal](https://www.twilio.com/en-us/blog/Disaster-Ready-Communities.md): Beyond sirens: Learn how Twilio is helping provide universal access to digital early warning systems for every person, everywhere by 2030.
* [Develop an SMS Feedback System with Laravel](https://www.twilio.com/en-us/blog/develop-sms-feedback-system-laravel.md): In this tutorial, you'll learn how to develop an SMS-based feedback collection system using Laravel and Twilio's Programmable Messaging API.
* [Build Emails in React and Send Them with SendGrid](https://www.twilio.com/en-us/blog/build-emails-react-send-with-sendgrid.md): Learn how to build email templates using React, avoid the hassle of HTML tables, and send those emails using SendGrid.
* [Send SMS and MMS Messages In C++](https://www.twilio.com/en-us/blog/how-to-send-sms-messages-cpp.md): Use standard libraries, libcurl and the Twilio REST API to send SMS and MMS messages directly from C++.
* [Twilio WhatsApp API and Flex in Minutes](https://www.twilio.com/en-us/blog/whatsapp-and-flex-in-minutes.md): With the recent announcement of Twilio API for WhatsApp and ongoing excitement around Twilio Flex, let's bring WhatsApp into the contact center space.
* [How to Send a vCard with Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/send-vcard-twilio-sms.md): Walk through a sample code to build an app that sends a vCard via text using Python and Twilio Programmable SMS.
* [How to Send SMS in WordPress with a PHP Plugin](https://www.twilio.com/en-us/blog/send-sms-wordpress-php-plugin-html.md): Learn to send SMS from your WordPress site using a PHP plugin.
* [How to bring your own telephony to Okta with Twilio Verify](https://www.twilio.com/en-us/blog/okta-byot-verify.md): Okta requires BYOT for SMS and call based authentication. Learn how to use the Twilio Verify API as your telephony provider for your Okta implementation.
* [Activate Data with API-Managed Reverse ETL](https://www.twilio.com/en-us/blog/activate-data-with-api-managed-reverse-etl.md): Use customer’s data to drive better decision-making, optimize processes, and deliver personalized experiences with ReverseETL.
* [How to Create a Voice Call Survey System with Twilio and Go](https://www.twilio.com/en-us/blog/create-voice-call-survey-system-twilio-go.md): In this tutorial, you’ll learn how to create an interactive voice call survey system using Twilio and Go, as well as view the statistics of the collected survey responses
* [International Telephone Input + Twilio](https://www.twilio.com/en-us/blog/international-telephone-input-twilio.md): 
* [How To Build an AI-Powered Voice Assistant With Twilio, Laravel, and OpenAI](https://www.twilio.com/en-us/blog/build-ai-powered-voice-assistant-twilio-laravel-openai.md): In this tutorial, you will learn how to build an AI-powered voice assistant that can understand and respond to complex questions using Twilio Programmable Voice and OpenAI.
* [Announcing Support for Regional Twilio SIP Registration](https://www.twilio.com/en-us/blog/support-regional-sip-registration.md): Twilio now supports Registration of SIP Endpoints via our public and private Edge Locations worldwide.
* [Quick guide to WhatsApp Business Calling API](https://www.twilio.com/en-us/blog/guide-to-whatsapp-business-calling-voice.md): Learn everything you need to know about making voice calls with WhatsApp Business Calling.
* [Twilio Programmable Messaging and Voice Professional Certificate on LinkedIn Learning](https://www.twilio.com/en-us/blog/programmable-messaging-voice-professional-certificate-linkedin-learning.md): Learn about Twilio's Professional Certificate on LinkedIn Learning
* [What's new in the Twilio helper library for ASP.NET (v6.0.0 - August 2022)](https://www.twilio.com/en-us/blog/whats-new-in-twilio-helper-library-for-aspnet-v6.md): Both ASP.NET Core and ASP.NET MVC are getting some love from the Twilio.AspNet library with new features and improvements, including a breaking change.
* [Getting started with Deno 1.0](https://www.twilio.com/en-us/blog/getting-started-deno.md): Deno is a new JavaScript/TypeScript runtime. In this post you'll learn to use Deno by building out a small project.
* [Introducing Mobile Numbers in the Netherlands](https://www.twilio.com/en-us/blog/introducing-mobile-numbers-in-the-netherlands-html.md): Today, I’m excited to share that a special class of Mobile Phone Numbers in the Netherlands are now available in beta. These numbers with a +3197 prefi
* [Build a GraphQL API with Subscriptions using Python, Asyncio and Ariadne](https://www.twilio.com/en-us/blog/graphql-api-subscriptions-python-asyncio-ariadne.md): Learn how to implement a GraphQL API that uses subscriptions to push data to clients.
* [Sending SMS with Java with Twilio](https://www.twilio.com/en-us/blog/send-sms-java-twilio.md): 
* [Eleven Best Practices, Tips, and Tricks for using Speech Recognition and Virtual Agent Bots with Voice Calling on the Twilio CPaaS Platform](https://www.twilio.com/en-us/blog/tips-speech-recognition-virtual-agent-voice-calling.md): Drive customer engagement with self-service IVRs and get better speech recognition accuracy results using our ASR tools
* [Answer Questions about Twilio Voice Recording Transcriptions with LangChain.js](https://www.twilio.com/en-us/blog/qa-voice-recording-transcriptions-langchain-js.md): Learn how to perform Question-Answering over audio files of Twilio Voice phone calls transcribed Twilio Voice with LangChain.js!
* [Update Your ServiceNow Incidents in Real-Time with Twilio](https://www.twilio.com/en-us/blog/update-your-servicenow-incidents-in-real-time-with-twilio.md): Learn how to update ServiceNow Incidents in real-time using Twilio
* [How to Send an SMS With TypeScript Using Twilio](https://www.twilio.com/en-us/blog/send-sms-typescript-twilio.md): 
* [How to Set Environment Variables](https://www.twilio.com/en-us/blog/how-to-set-environment-variables-html.md): Environment variables in your system describe your environment. Learn how to set up environment variables in Linux, Windows, macOS, and other systems.
* [Using the Latest Twilio NuGet Package with Legacy Versions of the .NET Framework](https://www.twilio.com/en-us/blog/using-latest-twilio-nuget-packages-with-legacy-versions-of-dot-net-framework.md): Computer programming tutorial demonstrating how to use the latest version of the Twilio NuGet package with legacy versions of the .NET Framework. Includes C# code for a case study Windows console project.
* [A Quick Look at The OWASP API Security Top 10](https://www.twilio.com/en-us/blog/developers/best-practices/owasp-api-security-top-10-overview.md): Learn about the OWASP API Security Top 10, and see a summary of top API risks and best practices to reduce your API attack surface.
* [How to Send a vCard with Twilio WhatsApp and Node.js](https://www.twilio.com/en-us/blog/send-vcard-twilio-whatsapp-node-js.md): Learn how to create vCards and send them through the Twilio WhatsApp API using Node.js
* [How to Receive Images on WhatsApp Using Flask and Twilio](https://www.twilio.com/en-us/blog/receive-images-whatsapp-flask-twilio.md): Learn how to receive and store images from WhatsApp users in a Python and Flask project.
* [How to receive and reply to SMS messages with TypeScript and Twilio](https://www.twilio.com/en-us/blog/receive-reply-sms-messages-typescript-twilio.md): 
* [Core Latency in AI Voice Agents](https://www.twilio.com/en-us/blog/developers/best-practices/guide-core-latency-ai-voice-agents.md): Learn about core latency in AI voice agents: the baseline delays that occur in every turn of a conversation. See tips plus the tradeoffs that matter.
* [SIGNAL 2025 Recap: Builders Assemble!](https://www.twilio.com/en-us/blog/signal-2025-for-developers.md): See what Twilio’s SIGNAL 2025 in San Francisco had for Developers with ConversationRelay, RCS, Conversational Intelligence, Segment Journeys, and more.
* [Introducing New Twilio Support Plans](https://www.twilio.com/en-us/blog/support-plans-html.md): Twilio support plans provide timely assistance to users who need fast support across multiple channels.
* [Integrating Twilio Flex and HubSpot CRM](https://www.twilio.com/en-us/blog/integrating-twilio-flex-and-hubspot-crm.md): Integrate Twilio Flex and HubSpot CRM using an embedded iframe
* [Post Task Surveys with Flex Insights](https://www.twilio.com/en-us/blog/post-task-surveys-with-flex-insights.md): Setting up and logging customer survey results with Twilio Flex Insights. Step by step instructions with code example
* [How to Build a URL Shortener With Go](https://www.twilio.com/en-us/blog/build-url-shortener-go.md): In this tutorial, learn how to build a simple URL shortener with Go and SQLite.
* [SMS and MMS Notifications with Node.js and Express](https://www.twilio.com/en-us/blog/server-notifications-node-express.md): We build a Node.js and Express web application which automatically messages your administrators when exceptions occur.
* [Get Started with Content API](https://www.twilio.com/en-us/blog/get-started-with-content-api.md): Learn how to add rich content to your messages using a single payload across channels with Twilio Content API.
* [Parsing an Incoming Twilio SMS Webhook with Node.js](https://www.twilio.com/en-us/blog/parsing-an-incoming-twilio-sms-webhook-with-node-js.md): 
* [Twilio recognized as a Leader in the new 2023 Gartner Magic Quadrant for Communications Platform as a Service](https://www.twilio.com/en-us/blog/twilio-cpaas-gartner-magic-quadrant-recognition-2023.md): Explore Twilio's Leadership in Gartner's CPaaS Magic Quadrant, Recognized for Highest Execution in Inaugural Report.
* [Automate Important Phone Calls Using Twilio Voice and C#](https://www.twilio.com/en-us/blog/automate-important-phone-calls-voice-c-sharp.md): In this tutorial, learn how to use Twilio Programmable Voice to automate phone calls on a specific date or to specific people.
* [How to send Emails with C# and .NET 6 using the SendGrid API](https://www.twilio.com/en-us/blog/send-emails-using-the-sendgrid-api-with-dotnetnet-6-and-csharp.md): Learn how to send emails using the SendGrid API with a .NET 6 console application and C#
* [Key Regulatory Updates for May 2025](https://www.twilio.com/en-us/blog/2025-regulatory-updates.md): A preview of the global regulatory compliance changes that are happening across the Messaging and Voice ecosystem.
* [Send SMS Notifications from Google Sheets with Twilio](https://www.twilio.com/en-us/blog/send-sms-google-sheets-twilio.md): Learn how to create a custom menu in Google Sheets to send SMS notifications to contacts
* [Using the Twilio Python Helper Library in your Async Applications](https://www.twilio.com/en-us/blog/twilio-python-helper-library-async.md): Learn how to use the Twilio Python Helper Library in asynchronous applications without introducing unwanted blocking.
* [Customer Deliverability Engine drives messaging insights through data](https://www.twilio.com/en-us/blog/customer-deliverability-engine.md): Through Twilio's new suite of messaging products, we are enabling our customers to reinvent the way they build, iterate, and troubleshoot their messaging solution
* [Build image-editing WhatsApp Chatbot with Twilio and AI](https://www.twilio.com/en-us/blog/build-image-editing-whatsapp-chatbot-twilio-ai.md): In this tutorial, you will learn how to build an AI-powered Whatsapp chatbot capable of removing and replacing backgrounds in images using Twilio.
* [Twilio Serverless Status Callback Handler built in AWS](https://www.twilio.com/en-us/blog/serverless-twilio-status-callback-aws.md): A foundation for a serverless system built in Amazon Web Services (AWS) to handle status callbacks from Twilio APIs.
* [Bring Twilio Studio and Programmable Voice into your Genesys Cloud Account](https://www.twilio.com/en-us/blog/studio-voice-genesys-cloud-account.md): Learn to connect Twilio Programmable Voice and Studio to your Genesys Cloud environment using Genesys’s BYOC configuration.
* [How to Build a Multimodal WhatsApp Bot with Twilio, Gemini, and PHP](https://www.twilio.com/en-us/blog/build-multimodal-whatsapp-bot-twilio-gemini-php.md): In this tutorial, you'll learn what Multimodal AI systems are and build a Multimodal WhatsApp bot using PHP, Twilio, and Google Gemini's API.
* [WhatsApp Business Platform vs. WhatsApp Business App: Which is Right for You?](https://www.twilio.com/en-us/blog/whatsapp-business-platform-vs-whatsapp-business-app.md): Comparing the WhatsApp Business Platform and the WhatsApp Business API
* [Build John Mayer's Customer Service Line with Twilio Voice and Python](https://www.twilio.com/en-us/blog/john-mayer-customer-service-line-twilio-voice-python.md): Build a fun customer service line and conference call using Twilio Programmable Voice and Python based off of John Mayer's iconic tweet.
* [How Authy 2FA Backups Work | Secure Encrypted Cloud Storage](https://www.twilio.com/en-us/blog/how-the-authy-two-factor-backups-work.md): Learn how Authy's 2FA backup feature ensures your security with encrypted cloud storage. Discover step-by-step restoration and why it's a trusted choice.
* [ConversationRelay Application and Architecture for Voice AI Applications Built on AWS](https://www.twilio.com/en-us/blog/conversation-relay-aws-reference-architecture.md): Build an AI-backed voice application using Twilio Conversation Relay and AWS.
* [Scaling your Messaging Strategy with the WhatsApp Business Platform: Part 1](https://www.twilio.com/en-us/blog/scaling-whatsapp-business-platform-part-1.md): Learn how to scale your messaging strategy with the WhatsApp Business Platform with Twilio
* [11 best email list cleaning services to boost deliverability | Twilio](https://www.twilio.com/en-us/blog/best-email-list-cleaning-services.md): Learn everything you need to know about the best email list cleaning services to protect your domain and sender reputation.
* [How to Receive Notifications with Prometheus, Spring Boot, and Twilio SMS](https://www.twilio.com/en-us/blog/receive-notifications-java-prometheus-spring-boot-sms0.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [What is mail merge (and how does it work)? | Twilio](https://www.twilio.com/en-us/blog/what-is-mail-merge.md): Learn what mail merge is, why it might not be your best bet anymore, and (most importantly) how modern email personalization tools can help.
* [How to test ASP.NET Core Minimal APIs](https://www.twilio.com/en-us/blog/test-aspnetcore-minimal-apis.md): Learn how to test ASP.NET Core Minimal APIs and swap services using xUnit and the WebApplicationFactory.
* [Twilio SMS Heroes: Jeff Lindsay Builds TextAuth in 9 Hours](https://www.twilio.com/en-us/blog/twilio-sms-heroes-jeff-lindsay-builds-textauth-in-9-hours-html.md): We saw a tweet from Jeff Lindsay, aka @progrium, mentioning a Twilio SMS app he whipped up in 9 hours called TextAuth. Helping Developers Monetize SMS
* [Introducing Twilio's Go Helper Library](https://www.twilio.com/en-us/blog/introducing-twilio-go-helper-library.md): Introducing the Twilio Helper for Go, to make working with Twilio's APIs as straightforward as possible for Go developers.
* [How to Create Ads that Click to WhatsApp](https://www.twilio.com/en-us/blog/how-to-create-ads-that-click-to-whatsapp.md): Guide to creating click to WhatsApp ads with Twilio
* [VoIP texting: How it works, use cases, and compliance | Twilio](https://www.twilio.com/en-us/blog/voip-texting.md): Did you know your VoIP number can be used for texting? Learn what VoIP texting is, how it works, and how to do it right with best practices for deliverability.
* [Automate Call Center Management with Go and Twilio](https://www.twilio.com/en-us/blog/automating-call-center-management-go-twilio-taskrouter.md): In this tutorial, you'll learn how to build a simple yet powerful system for managing customer service calls by integrating Twilio TaskRouter with Go.
* [How to Send Bulk SMS Using Spring Boot and Kotlin](https://www.twilio.com/en-us/blog/java-spring-boot-kotlin-send-bulk-sms.md): Learn how to build an API using Spring Boot with Kotlin to programmatically send bulk SMS and reach thousands of people!
* [Configure Environment Variables in IntelliJ IDEA](https://www.twilio.com/en-us/blog/set-up-env-variables-intellij-idea-java.md): Set up environment variables in IntelliJ IDEA. Follow our Java tutorial to add environment variables, configure run settings, & more with Twilio.
* [How to Integrate Salesforce With WhatsApp Using Twilio](https://www.twilio.com/en-us/blog/how-to-integrate-salesforce-with-whatsapp-using-twilio.md): Learn how to use Salesforce's Lightning Web Components (LWC) to send WhatsApp messages directly from your Salesforce Console.
* [Create Queues and Skills for A Flex Contact Center](https://www.twilio.com/en-us/blog/queues-skills-flex-contact-center.md): Step-by-step instructions on how to add new task queues in Twilio Flex, and use agent skills to route between them.
* [Architecting your Open Source Culture with Governance](https://www.twilio.com/en-us/blog/developers/best-practices/architecting-your-open-source-culture-with-governance.md): Learn how Electron.js scaled its culture and increased maintainer happiness by implementing new processes for open-source governance.
* [Integrate Claude, Anthropic’s AI Assistant, with Twilio Voice Using ConversationRelay](https://www.twilio.com/en-us/blog/integrate-anthropic-twilio-voice-using-conversationrelay.md): Learn to integrate Anthropic’s Claude LLMs with Twilio Voice using ConversationRelay in this basic Voice AI demo using Node.js and the Anthropic TypeScript library.
* [HTTP Methods and Making API Requests with cURL](https://www.twilio.com/en-us/blog/http-methods-requests-curl.md): Learn the basic of HTTP protocol, when to use different HTTP methods, and how to make HTTP requests from your terminal with cURL
* [Passwordless Authentication in Go Using Twilio Verify](https://www.twilio.com/en-us/blog/passwordless-authentication-go-twilio-verify.md): In this tutorial, learn how to build a Go app that uses Twilio Verify for passwordless authentication.
* [How to Send Voice-to-SMS Transcripts Using Twilio Voice and Programmable SMS](https://www.twilio.com/en-us/blog/send-voice-to-sms-transcripts-twilio-voice-programmable-sms.md): 
* [Why AI hasn't closed the engagement expectation gap yet | Twilio](https://www.twilio.com/en-us/blog/customer-engagement-paradox-AI-expectation-gap.md): Explore top trends from Twilio’s 2025 Customer Engagement Report and see how leading brands are adapting to build deeper customer connections.
* [Viber Integration with Twilio Flex via Corezoid](https://www.twilio.com/en-us/blog/viber-integration-with-twilio-flex-via-corezoid.md): Telegram Integration with Twilio Flex via Corezoid
* [Direct Customer to ISV Rearchitecture Guide](https://www.twilio.com/en-us/blog/developers/best-practices/direct-customer-to-isv-rearchitecture-guide.md): Guidance on how Twilio ISV customers who are currently architected as direct customers can re-architect correctly to maintain compliance.
* [What Is SMS Pumping Fraud and How to Stop It | Twilio](https://www.twilio.com/en-us/blog/sms-pumping-fraud-solutions.md): SMS pumping fraud is an urgent problem for businesses that use SMS. Learn more about SMS pumping and how to prevent it.
* [How to Validate an E.164 Phone Number in Go](https://www.twilio.com/en-us/blog/validate-e164-phone-number-in-go.md): You'll learn how to create a small Go-powered API that can validate phone numbers using Twilio's E.164 regex.
* [Introducing Audio Processor APIs: Power High Quality Audio Experiences with Twilio Voice](https://www.twilio.com/en-us/blog/introducing-audio-processor-apis.md): Twilio’s Audio Processor APIs for the Twilio JavaScript Voice SDK are now generally available, allowing you to enable client-side noise cancellation
* [Voice Calls 101: CNAM, STIR/SHAKEN, and Voice Integrity Explained | Twilio](https://www.twilio.com/en-us/blog/voice-calls-101.md): Learn all about CNAM, STIR/SHAKEN, and Twilio’s Voice Integrity, key tools, and services to make sure your legitimate business calls reach your customers.
* [Analyzing Customer Sentiment with Twilio Voice, Functions, and Deepgram AI](https://www.twilio.com/en-us/blog/analyzing-customer-sentiment-twilio-voice-functions-deepgram-ai.md): Learn how to build an automated sentiment analysis application by integrating Twilio Programmable Voice with Deepgram AI.
* [How to Make Phone Calls in Different Languages with OpenAI, Python, and Flask](https://www.twilio.com/en-us/blog/programmable-voice-foreign-languages-openai-python-flask.md): In this tutorial, you'll learn how to build a multilingual voice chatbot using Twilio Programmable Voice, OpenAI API, and Python Flask.
* [How to Send SMS without a Phone Number using C# .NET and an Alphanumeric Sender ID](https://www.twilio.com/en-us/blog/sms-without-a-phone-number-using-csharp-dotnet-alpha-sender.md): In this tutorial, learn how to send text messages without a phone number using Alphanumeric Sender IDs.
* [Cross-Region Voice Disaster Recovery](https://www.twilio.com/en-us/blog/developers/best-practices/scope-govern-plan-cross-region-voice-recovery.md): See a strategic framework for ensuring voice call resilience across regions with Twilio Voice. Protect your critical communication paths with disaster recovery plans that work.
* [How to Connect Twilio to your Web Application](https://www.twilio.com/en-us/blog/connect-twilio-web-application.md): Learn five ways to connect your web app with Twilio securely, depending on your project maturity and hardware needs.
* [Make and Receive Phone Calls with only a Phone and Twilio Studio](https://www.twilio.com/en-us/blog/make-receive-calls-twilio-number-using-studio.md): Complete walkthrough to place outgoing calls and receive incoming calls using only your personal phone and a Twilio Number using serverless Twilio Studio.
* [Integrate ElevenLabs Voices with Twilio's ConversationRelay](https://www.twilio.com/en-us/blog/integrate-elevenlabs-voices-with-twilios-conversationrelay.md): Learn how to integrate and customize ElevenLabs voices, including the model, speed, similarity and stability of the voices with Twilio's ConversationRelay in Node.js.
* [How to Send a WhatsApp Message in 30 Seconds Using Java and Gradle](https://www.twilio.com/en-us/blog/send-whatsapp-message-fast-java-gradle.md): Learn how to send a quick WhatsApp message to your WhatsApp enabled device in 30 seconds with the help of Java and Gradle.
* [How to View Twilio SMS Notifications on Your Desktop with Python and FastAPI](https://www.twilio.com/en-us/blog/view-twilio-sms-notifications-on-desktop-python-fastapi.md): Learn how to view the SMS messages that come in on your Twilio number as convenient desktop notifications.
* [Everybody Should 2FA - Authy](https://www.twilio.com/en-us/blog/everybody-should-2fa.md): While the enterprise and governments have entire IT departments in place to combat cyber crime, the typical small business owners and the everyday internet user is left to fend for themselves in what is essentially the wild west. Bad actors have clearly found a sweet spot in human behavior, and are exploiting individuals in cyber … Continue reading "Everybody Should 2FA"
* [Authy User: Security in London & The Fear Of Change - Authy](https://www.twilio.com/en-us/blog/authy-user-security-in-london-the-fear-of-change.md): We love getting to know our user, many of whom first try two-factor authentication offered by other providers. And we’re cool with that. The more people protected — whether with Authy or a competitive product — the better. But there are a number of reasons people who are already protected by 2FA eventually find Authy. Maybe … Continue reading "Authy User: Security in London & The Fear Of Change"
* [Build an Automated Survey Using Twilio Voice and Python](https://www.twilio.com/en-us/blog/python-programmable-voice-sms-automated-survey.md): Handle customer feedback and market research with an automated voice survey system using Twilio Programmable Voice and Python.
* [What Is SIM Swapping Fraud and How to Prevent It | Twilio](https://www.twilio.com/en-us/blog/sim-swap-fraud.md): A SIM swap attack grants fraudsters access to important online accounts. Learn how this affects businesses and how to prevent SIM card fraud.
* [How to Zip Files in Go](https://www.twilio.com/en-us/blog/zip-files-go.md): In this tutorial, you'll learn how to zip files in Go, and upload them to Dropbox, and notify the user via SMS.
* [Two-Factor Authentication: Building Blocks For Better Security - Authy](https://www.twilio.com/en-us/blog/two-factor-authentication-building-blocks-for-better-security.md): While robust measures to prevent customers’ data being compromised is important, businesses must also understand that people want to log into their accounts without hassle.
* [Creating personalized e-commerce experiences with Bloomreach | Twilio](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization.md): We sat down with the Chief Product Officer at Bloomreach to discuss their journey, their customers, and how they're leveraging Twilio to revolutionize the online shopping experience.
* [Exploring Klaviyo's impact on creating smarter digital relationships | Twilio](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships.md): Eddie O’Brien, SVP, Global Partnerships & Alliances, shares how Klaviyo uses Twilio to offer its customers scalable and reliable email delivery and SMS solutions.
* [Airship - Driving customer experience with innovation](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience.md): Airship, a leading marketing engagement platform and we had the opportunity to sit with them to see how they have grown their platform to help brands engage at scale
* [How To Implement OTP Authentication in Symfony With WhatsApp](https://www.twilio.com/en-us/blog/implement-otp-authentication-symfony-whatsapp.md): In this tutorial, you'll learn how to implement and send an OTP via WhatsApp using Twilio Programmable Messaging API.
* [Adding an MP3 to an Automated Voice Call using Twilio](https://www.twilio.com/en-us/blog/adding-mp3-to-voice-call-using-twilio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [And the Annual Engagement Excellence Award goes to...](https://www.twilio.com/en-us/blog/e-o-premio-anual-de-excelencia-em-engajamento-vai-para---.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [SMS compliance in the US: what every marketer should know | Twilio](https://www.twilio.com/en-us/blog/sms-compliance-toolkit-guide-for-marketing.md): Learn everything marketers need to know about SMS compliance and how Twilio makes it simple.
* [How to convert audio to different formats using C# and FFmpeg](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/convert-audio-to-different-formats-with-csharp-and-ffmpeg.md): Learn how to use FFmpeg with the FFMpegCore library to convert audio files from one format to another using .NET.
* [Build a Voice‑Driven WhatsApp Ticket Booking App with AI, Twilio & .NET](https://www.twilio.com/en-us/blog/build-a-voice-driven-whatsapp-ticket-booking-app-with-ai-twilio-dot-net.md): How to Build a Voice‑Driven WhatsApp Ticket Booking App with AI, Twilio & .NET
* [Real Time Photorealistic AI Powered Customer Experiences with Twilio Video, Deepgram, OpenAI and HeyGen](https://www.twilio.com/en-us/blog/real-time-photorealistic-video-experiences.md): See and talk to a real-time photorealistic avatar using Twilio Video, HeyGen, Deepgram, and OpenAI.
* [$ twilio update: Content Template Builder](https://www.twilio.com/en-us/blog/twilio-update-ep6-content-template-builder.md): Check out the latest edition of $ twilio update - your one-stop-shop for Twilio news and updates.
* [Twilio Wins Modern Consumer Award for Excellence in Customer Service](https://www.twilio.com/en-us/blog/ConsumidorModernoAward.md): 
* [How to Send SMS using NodeJS and Google Cloud Functions](https://www.twilio.com/en-us/blog/send-sms-nodejs-google-cloud-functions.md): Reinvent your business' communication model. Learn how to send SMS using Node.js and Google Cloud Functions. Stay connected with consumers swiftly and efficiently.
* [Building the Next Generation of Journeys](https://www.twilio.com/en-us/blog/next-generation-engage-journeys.md): Twilio Engage’s redesigned Journeys architecture introduces event-triggered, real-time customer journeys that allow businesses to deliver highly personalized messages without tying up engineering resources, supporting use cases like shopping cart abandonment and financial service applications.
* [Google Spreadsheets and Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/an-easy-way-to-read-and-write-to-a-google-spreadsheet-in-python-html.md): We show code for an easy way to read and update a Google spreadsheet in Python using the gspread package and the Google Drive API.
* [Regulatory and Compliance Updates Q2 2025](https://www.twilio.com/en-us/blog/regulatory-and-compliance-Q2-2025.md): Stay up to date with all things compliance with Twilio's Q2 2025 need to know overview
* [How to parse ISO 8601 duration strings in JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/parse-iso8601-duration-javascript.md): Learn 3 different ways to parse ISO 8601 durations in JavaScript and some common use cases for this format.
* [Using C# Interfaces as View Models With ASP.NET Core 3.1 Razor Pages in MVVM Design](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/using-c-interfaces-as-view-models-with-asp-net-core.md): Learn about the limitations of using C# interfaces as view models in ASP.NET Core Razor Pages with this programming tutorial. Includes a complete case study application demonstrating MVVM design.
* [Create Reusable Dynamic Blocks in Twilio SendGrid with this React Application](https://www.twilio.com/en-us/blog/developers/tutorials/sendgrid-dynamic-blocks-react-app.md): This React App makes it straightforward to create, edit, and manage reusable content blocks for SendGrid Dynamic Templates.
* [A decade of data experience: Insider seamlessly delivers personalized messaging across channels | Twilio](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience.md): We sat down with Faraaz Khan, Insider’s Chief Strategy and Corporate Development Officer, to talk about personalization, AI, and how they work with Twilio.
* [How to turn customers into fans with Voice and AI](https://www.twilio.com/en-us/blog/Turn-customers-into-fans-voice-AI-retail.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Forward Incoming SMS to email with Twilio Functions and Gmail](https://www.twilio.com/en-us/blog/forward-incoming-sms-email-functions-gmail.md): Learn how to forward SMS to email using Twilio Functions and Gmail in Node.js.
* [What’s the ideal email subject line length in 2025? | Twilio](https://www.twilio.com/en-us/blog/ideal-email-subject-length.md): We’ll walk through data and best practices to provide guidance on the best email subject line length.
* [Build an Orbital Hotline with Twilio Voice, Python, and OpenAI](https://www.twilio.com/en-us/blog/developers/tutorials/orbital-hotline-twilio-voice-conversationrelay-python-openai.md): Build a space hotline using Twilio, OpenAI, and Python that covers integrating live astronomy APIs to answer space questions and provide real-time sky reports.
* [How to Send Messages Between WhatsApp and Slack Using Twilio and CakePHP](https://www.twilio.com/en-us/blog/send-messages-between-whatsapp-slack-using-twilio-cakephp.md): In this tutorial, you will learn how to send messages from WhatsApp to a Slack channel using the Twilio WhatsApp API.
* [7 IVR script examples to help you build your own | Twilio](https://www.twilio.com/en-us/blog/ivr-script-examples.md): Explore interactive voice response (IVR) script examples and best practices, perfect for enhancing customer experience.
* [Add Realtime Push Capabilities in Symfony With Mercure](https://www.twilio.com/en-us/blog/developers/community/add-realtime-push-capabilities-symfony-mercure.md): In this tutorial, you will learn how you can use the Mercure protocol in your Symfony applications to broadcast updates to the frontend.
* [How to determine if a phone number still belongs to someone with the Twilio Lookup API](https://www.twilio.com/en-us/blog/lookup-reassigned-number-tcpa-compliance.md): Ensure TCPA compliance by using Twilio's Lookup API to detect reassigned numbers and avoid fines. Improve marketing efficiency with this essential tool.
* [Participate in Local Issues with a SMS Chatbot](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/participate-in-local-issues-sms-chatbot.md): Learn how to build a SMS chatbot to call and email people in your community about local issues using Twilio SendGrid, Autopilot, Functions, and TwiML Bins.
* [Send an Email Using Twilio SMS in PHP with SendGrid](https://www.twilio.com/en-us/blog/developers/community/send-email-twilio-sms-php-sendgrid.md): Create an SMS app to send emails on the go using SendGrid and Twilio Programmable Messaging
* [Check the Weather With Go](https://www.twilio.com/en-us/blog/developers/community/check-weather-with-go.md): In this tutorial, you'll learn how to build a simple command-line application to check the weather using Go and Weather API.
* [Sending Emails in Python with Twilio SendGrid Dynamic Templates](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-emails-python-sendgrid-dynamic-templates.md): Learn to design dynamic rich emails with the Twilio SendGrid Design Editor, then send them using Python.
* [Data Streaming with Kafka and Twilio Messaging](https://www.twilio.com/en-us/blog/data-streaming-kafka-twilio-messaging.md): Learn how to build data streaming pipelines with Apache Kafka and how to ingest data streams in an app in a scalable way while integrating Twilio messaging.
* [Image Optimization in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/easy-image-optimization-php.md): In this tutorial, you're going to learn tips and tricks on how to optimize images in PHP.
* [Transcribe Phone Calls in Real-Time using Node.js with AssemblyAI, and Twilio](https://www.twilio.com/en-us/blog/phone-call-transcription-assemblyai-twilio-node.md): Learn how to transcribe phone calls to text in real-time using Twilio's Media Streams API and AssemblyAI's transcription service in Node.js.
* [Send an SMS with Rust in 30 Seconds](https://www.twilio.com/en-us/blog/developers/tutorials/send-sms-rust-30-seconds.md): Learn how to send SMS in Rust with Twilio's Programmable Messaging API, in about 30 seconds.
* [Deploy your Own Twilio MCP Server with Serverless Functions](https://www.twilio.com/en-us/blog/deploy-mcp-server-serverless-functions.md): Learn to deploy your own Twilio MCP Server with our Serverless Functions, and use it with the OpenAI Responses API and Node.js
* [Transform your customer and employee experience with Agent Copilot and Unified Profiles](https://www.twilio.com/en-us/blog/agent-copilot-and-unified-profiles.md): Agent Copilot and Unified Profiles, now in Public Beta, bring the power of GenAI and real-time customer data to Twilio Flex.
* [Monitoring Email Delivery/Open Rates in .NET Using Twilio SendGrid Webhooks](https://www.twilio.com/en-us/blog/developers/community/monitoring-email-delivery-open-rates-dot-net-twilio-sendgrid-webhooks.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How travel and hospitality companies can transform customer and employee experiences with Twilio Voice and AI](https://www.twilio.com/en-us/blog/Travel-Hospitality-Customer-Experience-Voice-AI.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Building Smarter Bots: How Vector Databases Enhance Conversational AI](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/conversational-ai-vector-databases.md): Discover how Conversational AI and Vector Databases like Pinecone, integrated with Twilio AI Assistants, are transforming AI applications by enhancing data retrieval and user interactions.
* [Integrate a Twilio Powered IVR with an Avaya Aura Contact Center | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-twilio-ivr-avaya-contact-center.md): Learn to add a Twilio-powered IVR to your Avaya Aura Contact Center with this blueprint.
* [Introducing Engagement Suite from Twilio Messaging](https://www.twilio.com/en-us/blog/engagement-suite.md): Twilio Messaging Engagement Suite enables a simpler developer experience, improved marketing performance, and better overall engagement with customers.
* [Wake up to Useful Daily Messages with Java and Azure Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/wake-up-daily-messages-java-azure-functions.md): 
* [What is an email distribution list? (and how to create one) | Twilio](https://www.twilio.com/en-us/blog/email-distribution-list.md): Here’s everything you need to know about email distribution lists—what they are, how to create them, and when/how to use them for the biggest impact.
* [How to Create a WhatsApp E-commerce Bot with Twilio and Go](https://www.twilio.com/en-us/blog/create-whatsapp-ecommerce-bot-go.md): In this tutorial, you will learn how to create an interactive WhatsApp ecommerce bot for your customers using Go and the Twilio WhatsApp Business API.
* [Creating an OCR Communication App with Tesseract.js and React (Part 2)](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/tesseract-js-react-ocr-part-two.md): We will show you how to build a React application using Tesseract.js to perform OCR on images directly in the browser, and send the recognized text to you as an SMS.
* [Creating a Health Chatbot Using Twilio and Gemini: A Step-by-Step Guide](https://www.twilio.com/en-us/blog/developers/community/create-health-chatbot-using-twilio-gemini-step-by-step-guide.md): In this tutorial, you'll build an intelligent healthcare chatbot using Twilio's WhatsApp Business API for seamless messaging, and Google Gemini for robust AI-driven responses.
* [Email corrections: when (and how) to send a correction email | Twilio](https://www.twilio.com/en-us/blog/email-corrections.md): It’s happened to all of us. You hit send on an email, and then (moments, hours, or days) later, it hits you. Oops. That email contained a mistake.
* [Create a AI Summarizer Bot with Ollama LangChain and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ai-summarizer-bot-ollama-langchain-twilio.md): Learn to build an AI summarizer bot with a locally running LLM which sends SMS using Ollama, LangChain, and Twilio.
* [Keep a Journal of Special Moments using Twilio Programmable SMS and Google Sheets](https://www.twilio.com/en-us/blog/developers/community/keep-journal-special-moments-twilio-programmable-sms-google-sheets.md): Learn how to build a Google Sheet journal that accepts new entries via text message.
* [Introducing Twilio AI Assistants: customer-aware autonomous assistants](https://www.twilio.com/en-us/blog/introducing-twilio-ai-assistants.md): Learn about Twilio AI Assistants, a platform to build customer-aware autonomous agents, launched under the new Twilio Alpha program.
* [Using Laravel Valet for Custom URL Generation and Application Launch](https://www.twilio.com/en-us/blog/developers/community/laravel-valet-custom-url-generation-application-launch.md): In this tutorial, you'll learn how to install Laravel Valet and use it to simplify building applications and sharing them publicly for review.
* [Make Outbound calls with Python, the OpenAI Realtime API, and Twilio Voice](https://www.twilio.com/en-us/blog/outbound-calls-python-openai-realtime-api-voice.md): Learn to build an AI-driven voice assistant that can call a phone number using Twilio Voice and Media Streams and the OpenAI Realtime API with Python.
* [Twilio is again named a Leader in the new 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)](https://www.twilio.com/en-us/blog/gartner-magic-quadrant-cpaas-recognition-2024.md): Discover why Twilio was positioned highest for Ability to Execute in the 2024 Gartner Magic Quadrant for CPaaS, and named a Leader for the second year in a row.
* [Implement One Time Password Login & Signup with Yii 2 PHP and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/implement-one-time-password-login-signup-yii-2-php-twilio-sms.md): 
* [Build a One-Time Password-Based Login System using Go and Twilio](https://www.twilio.com/en-us/blog/build-one-time-password-based-login-system-using-go-twilio.md): In this tutorial you'll build a seamless OTP login system using Go and Twilio.
* [Announcing Twilio’s AI Startup Searchlight 2.0 Awards Program](https://www.twilio.com/en-us/blog/twilio-ai-startup-searchlight-2-0.md): Twilio’s AI Startup Searchlight 2.0 Awards Program highlights startups at the forefront of innovation using emerging technologies—in combination with Twilio—to illuminate the future of communications and customer engagement.
* [How To Implement Drag and Drop in Laravel With Livewire](https://www.twilio.com/en-us/blog/implement-drag-drop-laravel-livewire.md): In this tutorial, you will learn how to implement drag-and-drop in Laravel using the Livewire Sortable plugin, by creating a simple to-do list with drag-and-drop functionality.
* [Develop a Symfony App Using Svelte and Webpack Encore to Manage Your Twilio Message History](https://www.twilio.com/en-us/blog/developers/community/develop-a-symfony-app-using-svelte-and-webpack-encore-to-manage-your-twilio-message-history.md): In this article you will learn how to develop an application with Svelte, Webpack Encore, and Symfony that can interact with your Twilio message history.
* [Build a Deep Learning Spam Detection System for SMS using Keras, Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/spam-deep-learning-detection-sms-keras-python-twilio.md): Build a spam/no-spam classifier using machine learning for your Twilio SMS inbox.
* [How to Build an IVR with Django and Programmable Voice](https://www.twilio.com/en-us/blog/django-interactive-voice-response-pizza-programmable-voice.md): In this tutorial, learn how to build an automated call center experience with touch-tone keypad selections for pizza menus using Django and Twilio Programmable Voice API.
* [How to Use a Task Queue in Python to Send Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/task-queue-rq-python-twilio-sms.md): Set up a task queue in Python using Redis to send multiple Twilio SMS messages within a small time frame without hitting the SMS rate limit.
* [3 Ways to create an API in Python](https://www.twilio.com/en-us/blog/create-api-with-python.md): Learn to create a Python API using Flask, the Django REST framework, or FastAPI.
* [Introducing the Twilio Champions Program](https://www.twilio.com/en-us/blog/developers/community/introducing-twilio-champions-program.md): 
* [A Minimalist Integration of Twilio and OpenAI Realtime](https://www.twilio.com/en-us/blog/minimalist-integration-twilio-openai-realtime.md): Use Twilio Media Streams to connect to OpenAIs Realtime API speech to speech with a clonable Typescript app.
* [Get Started with DMARC and SendGrid](https://www.twilio.com/en-us/blog/developers/community/get-started-sendgrid-dmarc.md): Learn to set up DMARC with Twilio SendGrid, and see a walkthrough of various options and settings.
* [Email to SMS Gateways Are Going Away. How to Keep Your Alerts Working with Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/smtp-to-sms-programmable-messaging.md): Keep legacy alerts working and replace email-to-SMS gateways with a SMTP server that sends SMS via Twilio.
* [Twilio introduces new features to secure messaging](https://www.twilio.com/en-us/blog/enhance-security-and-reliability-messaging.md): Prevent SMS pumping fraud and tailor your risk tolerance with trusted phone numbers
* [A complete guide to SMTP ports | Twilio](https://www.twilio.com/en-us/blog/smtp-ports.md): Learn everything you need to know about SMTP ports and which one is the best for your use case.
* [Building Virtual Agents on Twilio with OpenAI, Deepgram, and Elevenlabs](https://www.twilio.com/en-us/blog/agents-twilio-openai-deepgram-elevenlabs.md): Learn about how SEs at Twilio built a low code virtual agent using Twilio APIs, OpenAI, Deepgram, and Elevenlabs, and more.
* [How to Send SMS using NodeJS and AWS Lambda](https://www.twilio.com/en-us/blog/send-sms-nodejs-aws-lambda.md): Learn how to send SMS using Node.js and AWS Lambda Functions. Stay connected with consumers swiftly and efficiently.
* [Build an AI Buddy with Go, OpenAI, Retell AI, and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/build-ai-buddy-go-openai-retellai-twilio-programmable-voice.md): In this tutorial, you will learn how to build an AI buddy that you can chat with using OpenAI, Twilio Programmable Voice, and Retell AI API.
* [Adding MP3 to Voice Calls using Twilio in Node.js](https://www.twilio.com/en-us/blog/adding-mp3-voice-calls-twilio-nodejs.md): Learn how to play MP3 audio files in Twilio voice calls using Node.js. This tutorial shows you how to use the TwiML <Play> verb to stream audio in both incoming and outgoing calls.
* [Introducing Builders Wanted, a new Twilio podcast](https://www.twilio.com/en-us/blog/builders-wanted-podcast.md): Twilio has a new podcast: Builders Wanted — where we spotlight the leaders, innovators, and builders creating the next generation of customer experiences. Our first episode features Chris Koehler, Twilio’s Chief Marketing Officer, and Adam Morgan, VP of Brand & Creative, who led the charge on Twilio’s bold new brand refresh.
* [SMS Delivery Reports: A Guide | Twilio](https://www.twilio.com/en-us/blog/sms-delivery-reports-overview.md): SMS delivery reports allow you to track the status of your marketing texts to ensure they're being sent and received properly. Learn more about how they work.
* [Introducing the 2024 Twilio Champions](https://www.twilio.com/en-us/blog/2024-twilio-champions.md): Meet the 2024 Twilio Champions, highly engaged members of Twilio’s developer community.
* [Build a Customer Review App with Twilio, HTMX and Go](https://www.twilio.com/en-us/blog/build-customer-review-app-twilio-htmx-go.md): In this tutorial, I’ll walk you through the process of building a dynamic customer review app using Golang, HTMX, Twilio, and Gemini.
* [Build a Twilio Voice + ElevenLabs Agents Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-voice-elevenlabs-agents-integration.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Seven reasons you should attend SIGNAL 2025](https://www.twilio.com/en-us/blog/7-reasons-to-attend-signal-2025.md): We're back, baby.
* [FCC rule changes affecting calling strategy](https://www.twilio.com/en-us/blog/FCC-rule-changes-2024.md): New FCC rules on businesses handling U.S. outbound calls
* [Welcome to the Twilio Arcade at SIGNAL San Francisco 2025](https://www.twilio.com/en-us/blog/twilio-arcade-signal-san-francisco-2025.md): Learn about the Twilio Arcade at Twilio’s SIGNAL SF 2025, and see how we built the experiences!
* [Programmable Messaging - API Basics and Best Practices](https://www.twilio.com/en-us/blog/developers/best-practices/programmable-sms-api-basics-best-practices.md): Learn how to use Twilio’s Message API to send, receive and track the status of your SMS messages – best practice guide for SMS.
* [Build A Daily Sales Report Email Job Using Twilio SendGrid and .Net Azure Functions](https://www.twilio.com/en-us/blog/build-daily-sales-report-email-sengrid-azure-functions.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Best Practices for OTP Input Forms in HTML](https://www.twilio.com/en-us/blog/developers/best-practices/otp-input-forms-html.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [7 Best Practices to Protect Your Twilio SendGrid Account and Sending Reputation](https://www.twilio.com/en-us/blog/developers/best-practices/how-to-secure-your-accounts-on-tsg.md): Learn about how you can protect your Twilio SendGrid account from bad actors, as well as improve your deliverability.
* [Learn How to Code: A Beginner's Guide](https://www.twilio.com/en-us/blog/developers/best-practices/how-to-code-for-beginners.md): Learning how to code can be challenging, so we put together a free guide on learning how to code for beginners. Get started now. No experience required!
* [Accelerate Data Activation with AI-Suggested Mappings](https://www.twilio.com/en-us/blog/developers/best-practices/ai-assisted-magical-mappings.md): Experience AI-powered data activation with Twilio Segment. Get complex mappings in seconds. Automate and control your data.
* [What's New with .NET 9](https://www.twilio.com/en-us/blog/developers/best-practices/whats-new-dot-net-9.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Create a GraphQL Server in Go with GqlGen](https://www.twilio.com/en-us/blog/developers/community/how-to-create-a-graphql-server-in-go-with-gqlgen.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [How to Implement OTP Authentication in Rust with Twilio](https://www.twilio.com/en-us/blog/developers/community/how-to-implement-otp-authentication-in-rust-with-twilio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Building a Video App: What to Consider Before You Start](https://www.twilio.com/en-us/blog/developers/best-practices/building-video-app-what-consider-before-start.md): Here are the top business and planning concerns you need to consider before building a video app.
* [Build WhatsApp Image Editor with Twilio, Replicate, and Ngrok](https://www.twilio.com/en-us/blog/building-whatsapp-image-editor-twilio-replicate-ngrok.md): In this tutorial, we'll walk you through the process of building a WhatsApp image editor using Twilio’s WhatsApp API, Replicate, and Ngrok.
* [Building With Authy And Twilio: Keeping Conversations Open And Security Gaps Closed](https://www.twilio.com/en-us/blog/building-with-authy-and-twilio-html.md): Building With Authy And Twilio: Keeping Conversations Open, And Security Gaps Closed
* [Build a WhatsApp Chatbot with PHP, Mezzio, and Twilio](https://www.twilio.com/en-us/blog/build-whatsapp-chatbot-php-mezzio-twilio.md): In this tutorial, you'll learn how to build a small chatbot using Twilio's API for WhatsApp, the Mezzio framework for PHP, and the Weather API to retrieve the current weather forecast for any city around the world.
* [Build a WhatsApp Chatbot with Twilio WhatsApp API, PHP, and Laravel](https://www.twilio.com/en-us/blog/build-whatsapp-chatbot-twilio-whatsapp-api-php-laravel.md): Learn how to create a WhatsApp chatbot in PHP and Laravel by connecting to Github Profiles
* [Deploy your React Application with the Twilio Serverless Toolkit](https://www.twilio.com/en-us/blog/deploy-react-application-twilio-serverless-toolkit.md): Learn how to easily deploy your React application to the cloud with the Twilio Serverless Toolkit.
* [How to detect a SIM Swap before sending an SMS OTP](https://www.twilio.com/en-us/blog/detect-sim-swap-sms-otp-2fa.md): Twilio's new SIM swap detection will give you the tools to reduce fraud and keep your customers secure while still taking advantage of user friendly SMS OTPs for 2FA.
* [The Twilio Content Template Builder is Now Generally Available](https://www.twilio.com/en-us/blog/content-template-builder-ga.md): Create rich messaging with Twilio's Content Template Builder
* [Bulk SMS Marketing: What It Is and How to Get Started](https://www.twilio.com/en-us/blog/bulk-sms-marketing.md): Learn how to get started with bulk SMS marketing with data-backed benefits, tips for sending mass SMS, and a scalable text marketing solution with Twilio.
* [Build Your Own Call Forwarding System Using Twilio Twimlets](https://www.twilio.com/en-us/blog/build-your-own-google-voice-using-twilio-twimlets-html.md): In this how to, we show you how to build your own call forwarding system by using Twimlets to implement a call transferring functionality where you can
* [Two-way Communication for Humanitarian Operations with USSD in Twilio Flex](https://www.twilio.com/en-us/blog/communication-humanitarian-operations-ussd-flex.md): Learn to integrate USSD with Twilio Flex to provide flexible two-way communications options for humanitarian operations in your contact center.
* [A Step-by-Step Guide to Set Up Twilio Elastic SIP Trunking](https://www.twilio.com/en-us/blog/elastic-sip-trunking-step-by-step-setup.md): Guide to connect your SIP element – IP-PBX, etc – to Twilio’s Elastic SIP Trunking. Connect your comms infrastructure and later add Twilio features.
* [Building a Chatbot with the ChatGPT API, Twilio Programmable Messaging, and Python](https://www.twilio.com/en-us/blog/building-chatbot-chatgpt-api-twilio-programmable-sms-python.md): Learn how to integrate ChatGPT with Twilio Programmable SMS using Python.
* [How to configure Auth0 MFA using Twilio Verify](https://www.twilio.com/en-us/blog/configure-auth0-mfa-twilio-verify.md): 
* [Is email based 2FA a good idea? | Twilio](https://www.twilio.com/en-us/blog/email-2fa-tradeoffs.md): Email based 2FA is usually going to protect your users more than it is going to hurt them, especially if it's offered as an option alongside more secure channels like TOTP.
* [Dynamic Email Templates and the Twilio SendGrid Design Editor](https://www.twilio.com/en-us/blog/dynamic-email-templates-and-the-twilio-sendgrid-design-editor.md): 
* [Dwolla Offers "A Dollar for Your Thoughts"](https://www.twilio.com/en-us/blog/dwolla-offers-a-dollar-sms-messaging-html.md): Twilio powers www.dollarthoughts.com, a website that offers to pay $1 per SMS message. Dollarthoughts is sponsored by Dwolla, a social-payments company based in Iowa.
* [Build a Serverless Queueing System in AWS to Call Twilio’s APIs with Metering, Monitoring, and Error Handling](https://www.twilio.com/en-us/blog/call-twilio-apis-serverless-amazon-aws.md): Serverless system on Amazon Web Services (AWS) triggered by JSON or CSV file to call Twilio APIs with metering, monitoring, reporting, and error handling.
* [Using RxJS Observables With JavaScript Async and Await](https://www.twilio.com/en-us/blog/developers/community/using-rxjs-observables-with-javascript-async-and-await.md): Learn how to call REST APIs with RxJS Observables and convert them to JavaScript Promises so you can use them with the JavaScript async and await keywords. This tutorial contains complete source code for a working demonstration and covers all the essential knowledge in one bit-sized lesson.
* [Capturing Studio Flow Progress with Segment](https://www.twilio.com/en-us/blog/capturing-studio-flow-progress-with-segment.md): 
* [Export Logs to Azure Monitor with OpenTelemetry and .NET](https://www.twilio.com/en-us/blog/developers/community/export-logs-to-azure-monitor-with-opentelemetry-and-dotnet.md): In this tutorial, learn how to transport logs to Azure Monitor using OpenTelemetry in .NET. Learn more with Twilio.
* [Connect to Your Local Database Using Twilio Functions](https://www.twilio.com/en-us/blog/connect-local-database-twilio-functions.md): This article will help you connect to a database without writing much code, and demonstrate how to call a Twilio Function.
* [Block Spam Calls and Robocalls with C#](https://www.twilio.com/en-us/blog/block-spam-calls-robocalls-csharp.md): Use the Twilio API, Twilio Marketplace, and C# to block spam callers, robocallers, and scammers.
* [Build a GraphQL Powered API with Laravel](https://www.twilio.com/en-us/blog/developers/community/build-graphql-powered-api-laravel-php.md): Interested in learning GraphQL? Add GraphQL to your existing Laravel API
* [Deep Dive into Laravel Development with Docker](https://www.twilio.com/en-us/blog/developers/community/deep-dive-into-laravel-development-with-docker.md): In this tutorial, you will get an in-depth exploration of Docker — in the context of Laravel. Then, rather than relying on Laravel Sail's pre-configured environment, you will learn how to run Laravel inside a Docker and deploy it with Docker Compose.
* [Polly Fallbacks: The Last Line of Defense in .NET Service-to-Service Communication](https://www.twilio.com/en-us/blog/developers/community/polly-fallbacks-dot-net-service-communication.md): Learn how to use the Polly library to build resilient .NET service-to-service communication.
* [Build a Feedback Collection App using SendGrid, Node.js, and React](https://www.twilio.com/en-us/blog/developers/community/build-feedback-collection-app-sendgrid-nodejs-react.md): In this tutorial, learn how to build a feedback collection app with Twilio SendGrid, Node.js, and React that sends email notifications.
* [Render Emails Using Razor Templating](https://www.twilio.com/en-us/blog/developers/community/render-emails-using-razor-templating.md): Learn how to use different open-source Razor engines to render Razor templates to strings for sending emails.
* [Build an Inactivity Timeout with Flex Conversations](https://www.twilio.com/en-us/blog/build-inactivity-timeout-flex-conversations.md): Use the Twilio Conversations API, serverless Functions, and Flex to build an automated inactivity timer to free up contact center agents for new tasks.
* [Best practices for managing retry logic with SMS 2FA](https://www.twilio.com/en-us/blog/best-practices-retry-logic-sms-2fa.md): We recommend building retry buffers into verification workflows to prevent repeated text messages, hitting API rate limits, toll fraud and more. Learn best practices for retry logic and user verification in this post.
* [How to control and record voice calls with Node.js serverless functions](https://www.twilio.com/en-us/blog/control-and-record-voice-messages-with-node-js-serverless-functions.md): 
* [Create a Notification System in ServiceNow using Twilio SMS and Voice](https://www.twilio.com/en-us/blog/create-notification-system-servicenow-using-twilio-sms-and-voice.md): Build a Two-way notification system in ServiceNow using Twilio SMS and Voice.
* [Create One-Time Passwords in PHP with Symfony and Twilio's Verify API](https://www.twilio.com/en-us/blog/create-one-time-password-in-php-with-symfony-twilio-verification-api.md): 
* [Build a Voicemail Inbox using Twilio Voice and Blazor (Part 2)](https://www.twilio.com/en-us/blog/developers/community/build-a-voicemail-inbox-using-twilio-voice-and-blazor.md): Learn how to create a Blazor WebAssembly application to manage voicemail recordings made to your Twilio phone number.
* [The Customer Onboarding Team’s Strategy for a Successful App Launch](https://www.twilio.com/en-us/blog/customer-onboarding-team-strategy-product-launch.md): The Twilio Customer Onboarding Team’s strategy for launching a Twilio app works. Learn about our process, best practices, and how to access our services.
* [Build a cross-platform application with Rust and Tauri](https://www.twilio.com/en-us/blog/developers/community/build-a-cross-platform-desktop-application-with-rust-using-tauri.md): In this tutorial, learn how to build a cross-platform GitHub desktop client using Rust and Tauri.
* [Write Custom Queries with JdbcTemplate In Spring Boot](https://www.twilio.com/en-us/blog/developers/community/java-custom-queries-jdbctemplate-springboot.md): Learn how to write custom queries using JdbcTemplate in Spring Boot. Follow our guide for examples & best practices. Enhance your Spring data access skills today
* [Deploy a Remote Agent Contact Center in 30 Minutes With Twilio Flex](https://www.twilio.com/en-us/blog/deploy-remote-agent-contact-center-twilio-flex.md): Set up a cloud contact center for remote agents to work from home with Twilio Flex. How to upgrade an account, change codecs, test your center, and more.
* [Build a contact form with AWS Amplify that emails using AWS Lambda and SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-a-contact-form-with-amplify-that-emails-using-aws-lambda-and-sendgrid.md): Learn how to build a contact form using AWS Amplify that stores submissions into DynamoDB and uses a Lambda to send the submission as an email using SendGrid.
* [What is bring your own LLM (BYO LLM)?](https://www.twilio.com/en-us/blog/insights/bring-your-own-llm.md): Bring your own LLM (BYO LLM) lets you choose the large language model powering your AI agents rather than accepting whatever your platform ships with.
* [Choosing a low-latency infrastructure layer for conversational AI](https://www.twilio.com/en-us/blog/insights/low-latency-layer-conversational-ai.md): ConversationRelay delivers real-time speech recognition for call centers, with under 0.5s median latency. See how Twilio powers low-latency conversational AI.
* [Integrate Deepgram Flux with Twilio's Conversation Relay](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/deepgram-flux-twilio-conversation-relay.md): Integrate Deepgram Flux with Twilio ConversationRelay in Node.js for faster turn detectio, and tunable end-of-turn control.
* [How to Build a Voice AI Agent with OpenAI's GPT-Live, Twilio Agent Connect, and Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/tac-gpt-live-voice-ai-agent-python.md): Build inbound and outbound voice AI assistants that can handle tool calls using Python, Twilio Agent Connect, and OpenAI's GPT-Live.
* [Build Voice AI with Twilio GPT-Live-1 API | Real-Time Integration](https://www.twilio.com/en-us/blog/developers/twilio-openai-gpt-live-1-api-resources.md): Build real-time voice AI Agents with Twilio and GPT-Live-1 in the OpenAI API with these tutorials, sample apps, and more.
* [Build an AI Voice Assistant with Twilio Voice and Media Streams, OpenAI's GPT-Live API, and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/voice-ai-assistant-openai-gpt-live-1-node.md): Build an AI voice assistant that answers a phone call with Twilio Programmable Voice and Media Streams, powered by OpenAI's GPT-Live-1.
* [Make Outbound Calls with Twilio Voice and Media Streams, GPT-Live-1 in the OpenAI API, and Node](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/outbound-calls-openai-gpt-live-1-node.md): Build an AI agent that places outbound calls with Twilio Programmable Voice and Media Streams, powered by OpenAI’s GPT-Live-1.
* [From AI Agent to Human Agent: ElevenLabs Call Handoffs with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ai-agent-to-human-agent-elevenlabs-call-handoffs-twilio.md): Learn how to integrate an ElevenLabs voice agent with Twilio Programmable Voice for seamless AI-to-human call handoffs, preserving context and call control.
* [[Webinar] Elevating customer engagement with WhatsApp](https://www.twilio.com/en-us/blog/events/webinar-elevating-customer-engagement-with-WhatsApp.md): Stop losing critical messages in the noise. Discover how to deliver secure account verifications and operational updates via WhatsApp.

## Research | Twilio

* [Research | Twilio](https://www.twilio.com/en-us/research.md): In order to make products that people love, Twilio gets first-hand feedback from the people who use our products directly. Our Research community participates in interviews, tests out prototypes, and has a say in the future of Twilio products!

## User-Authentication-Identity

* [Lookup API | Twilio](https://www.twilio.com/en-us/user-authentication-identity/lookup.md): Validate number format and look up provider and device type to reach verified users via voice and text. Free to use.
* [Verify API | Twilio](https://www.twilio.com/en-us/user-authentication-identity/verify.md): Validate users across SMS and preferred channels at scale with the Twilio Verify API, a turnkey, passwordless authentication solution that enables seamless and secure user onboarding, reduces fraud, and optimizes delivery rates without the heavy lifting. Twilio handles all your connectivity, channels, OTP generation, and more—so you don’t have to.
* [Twilio Verify at a glance | Twilio](https://www.twilio.com/en-us/user-authentication-identity/verify/fact-sheet.md): Validate users across SMS and preferred channels at scale with the Twilio Verify API, a turnkey, passwordless authentication solution that enables seamless and secure user onboarding, reduces fraud, and optimizes delivery rates without the heavy lifting. Twilio handles all your connectivity, channels, OTP generation, and more—so you don’t have to.

## Video API | Twilio

* [Video API | Twilio](https://www.twilio.com/en-us/video.md): Build real-time, high-quality video applications with the power of Twilio's serverless cloud infrastructure and video SDKs, APIs, and integrations—all built on top of WebRTC.

## Messaging

* [SMS Short Codes](https://www.twilio.com/en-us/messaging/channels/sms/short-codes.md): Send and receive the highest volume of text and picture messages in the least amount of time with SMS short codes.
* [MMS Messaging for Business | Twilio](https://www.twilio.com/en-us/messaging/channels/mms.md): Send and receive rich media like images, audio, video, and visual files with MMS messaging for business, powered by MessagingX. Boost your brand experience, marketing, and conversions with MMS solutions built with Twilio’s trusted platform and APIs.
* [Facebook Messenger for Business | Twilio](https://www.twilio.com/en-us/messaging/channels/facebook-messenger.md): Reach billions with Facebook Messenger for business using Twilio’s trusted APIs and SDKs. Support customers and drive conversational commerce with cross-channel support and rich messaging – without upkeep or extra coding.
* [Channels](https://www.twilio.com/en-us/messaging/channels.md): 
* [SMS API for business text messaging | Twilio](https://www.twilio.com/en-us/messaging/channels/sms.md): Send and receive text messages with Twilio’s trusted APIs for SMS. Our SMS service makes it easy to build reliable business text messaging at scale.
* [WhatsApp Business API | Twilio](https://www.twilio.com/en-us/messaging/channels/whatsapp.md): Reach customers on WhatsApp through streamlined APIs that are officially supported by WhatsApp. Integrate WhatsApp messaging and calling today with Twilio.
* [RCS Business Messaging | Twilio](https://www.twilio.com/en-us/messaging/channels/rcs.md): Discover how RCS texting with Twilio enhances SMS to help you create more engaging and meaningful communications with customers.
* [Send Apple Messages for Business](https://www.twilio.com/en-us/messaging/channels/apple-messages-for-business.md): Connect with customers directly through iMessages that are rich, branded, and encrypted, delivered with Twilio’s reliable APIs.
* [Chat | Twilio](https://www.twilio.com/en-us/messaging/channels/chat.md): Be accessible to customers quickly and seamlessly with in-app chat, powered by MessagingX. Drive commerce, support, and satisfaction with chat built right with the Twilio Conversations API.
* [Programmable Messaging API | Twilio](https://www.twilio.com/en-us/messaging/apis/programmable-messaging-api.md): Integrate one API to send and receive transactional SMS, MMS, and WhatsApp messages to customers globally. Build business messaging solutions for alerts and notifications, promotions, and marketing messages with the API created for trusted, reliable transactional messaging.

## Company

* [Twilio Company Diversity](https://www.twilio.com/en-us/company/diversity.md): Twilio is committed to fostering a inclusive company where anyone is welcome, and everyone can feel a sense of belonging.
* [Executive Engagement Programs | Twilio](https://www.twilio.com/en-us/company/twilio-engagement-center.md): Build the future of customer engagement alongside experts through Twilio’s Executive Engagement Programs.
* [Twilio Leadership Team & Board of Directors](https://www.twilio.com/en-us/company/leadership.md): Meet the Twilio Leadership Team and Board of Directors, who drive innovation and growth with passion, expertise, and strong core values.
* [Our Values | Twilio](https://www.twilio.com/en-us/company/values.md): The Twilio Magic is the set of values that govern how we build and work together.

## Covid

* [Remote Contact Centers](https://www.twilio.com/en-us/covid/solutions/remote-contact-centers.md): Learn how to build a remote contact center, set up work from home agents, and deploy flexible IVRs using Twilio.
* [Self-Serve](https://www.twilio.com/en-us/covid/solutions/self-serve.md): Deliver self-serve experiences that answer common customer questions, provide relevant information, and support customers 24/7 across SMS, chat, and more.
* [Distance Learning](https://www.twilio.com/en-us/covid/solutions/distance-learning.md): Take your classroom online with Twilio. Host classes using video conferencing and stay in touch with students, parents, and teachers across messaging channels.
* [Contact Tracing](https://www.twilio.com/en-us/covid/solutions/contact-tracing.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mass Notifications](https://www.twilio.com/en-us/covid/solutions/mass-notifications.md): Communicate with customers at scale across SMS, Facebook Messenger, WhatsApp, and more using Twilio.
* [Contactless Delivery](https://www.twilio.com/en-us/covid/solutions/contactless-delivery.md): Build contactless delivery services that keep your customers informed, and your workforce connected using Twilio’s SMS, push, Facebook Messenger, and WhatsApp channels.
* [Vaccine Distribution](https://www.twilio.com/en-us/covid/solutions/vaccine-distribution.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Telehealth](https://www.twilio.com/en-us/covid/solutions/telehealth.md): Connect with patients and triage their symptoms over video chat, voice, or SMS. Using Twilio, you can serve patients and deliver care remotely.
* [Twilio - COVID-19 Digital Engagement Report](https://www.twilio.com/en-us/covid/solutions/covid-19-digital-engagement-report.md): Twilio, the leading cloud communications and customer engagement platform, surveyed over 2,500 enterprise decision makers from around the world to gauge their views on digital engagement as a result of COVID-19.

## Solutions overview | Twilio

* [Solutions overview | Twilio](https://www.twilio.com/en-us/solutions.md): Build amazing customer experiences Twilio solutions that combine reliable communications APIs, customer data, and AI. See what's possible with Twilio.

## Voice SDK | Twilio

* [Voice SDK | Twilio](https://www.twilio.com/en-us/voice-sdk.md): Quickly and conveniently embed real-time voice and PSTN calling into your mobile and web-based applications with our plug-and-play Twilio Voice SDKs.

## Solutions

* [Free resources for startups | Twilio](https://www.twilio.com/en-us/solutions/startups.md): Grow your startup with Twilio. Access our free library of resources to start building customer engagement solutions and connect with your customers globally.
* [Financial services solutions | Twilio](https://www.twilio.com/en-us/solutions/financial-services.md): Compliant text messaging, chat, and customer communications solutions for financial services organizations. Twilio is a trusted partner for digital transformation in banking, insurance, and payments.
* [Marketing Solutions | Twilio](https://www.twilio.com/en-us/solutions/marketing.md): Build high-impact marketing campaigns at scale with Twilio Customer Engagement Platform’s personalized, data-powered marketing solutions. Deliver marketing messages and offers to customers globally by combining the best in first-party data and digital communications.
* [Enterprise | Twilio](https://www.twilio.com/en-us/solutions/enterprise.md): Reach billions of global customers with a secure, scalable platform.
* [Nonprofit Business Solutions | Twilio](https://www.twilio.com/en-us/solutions/nonprofit.md): Twilio empowers social impact organizations and nonprofits with communication services to reach people in need and mobilize supporters.
* [Real Estate Omni Channel Marketing](https://www.twilio.com/en-us/solutions/real-estate.md): Turn leads into connections with AI-driven messaging, email, and personalized touchpoints. Boost engagement and close more deals today!
* [SMS Marketing & Text Message Marketing to Drive ROI](https://www.twilio.com/en-us/solutions/text-marketing.md): Make SMS text marketing simple with text messaging APIs and services. Drive loyalty, engagement, and ROI with Twilio text and SMS marketing.
* [Customer experience solutions](https://www.twilio.com/en-us/solutions/customer-experience.md): Build amazing customer experiences that enable sales reps, agents, and virtual assistants to have personalized conversations that create customers for life.
* [Personalized Hospitality & Guest Experiences with Twilio](https://www.twilio.com/en-us/solutions/hospitality.md): Elevate hospitality and guest experiences with Twilio’s AI messaging, real-time communication, unified data, and reliable email APIs for travel and hospitality.
* [Patient healthcare communications solution | Twilio](https://www.twilio.com/en-us/solutions/healthcare.md): Deliver patient-centered digital health experiences at scale with Twilio’s proven communications platform. Use multichannel messaging APIs to foster engagement.
* [Multichannel retail solutions](https://www.twilio.com/en-us/solutions/retail.md): Build personalized digital shopping experiences that drive purchases with a single omnichannel retail solution. Streamline, secure, and win customer trust using real-time customer data.
* [Ecommerce solutions | Twilio](https://www.twilio.com/en-us/solutions/ecommerce.md): Power your ecommerce campaigns and triggers with personalized, data-driven email and SMS marketing you can trust.
* [Product leader solutions](https://www.twilio.com/en-us/solutions/product-leaders.md): Quickly launch amazing customer experiences with powerful APIs, first-party data, and flexible solutions for your product's critical use cases.
* [Public sector solutions | Twilio](https://www.twilio.com/en-us/solutions/public-sector.md): Deliver secure, scalable digital communications for government and higher education on the channels your citizens and students prefer.
* [Data engineering solutions](https://www.twilio.com/en-us/solutions/data-engineering.md): Discover our flexible solutions to help you collect data analytics across any platform and create a data pipeline to power every app with high-quality data.
* [IVR Demo Request | Twilio](https://www.twilio.com/en-us/solutions/ivr/request-demo.md): 
* [Education solutions](https://www.twilio.com/en-us/solutions/education.md): Explore how Twilio’s digital communications, personalization, and AI solutions help educational institutions engage students and support academic success.
* [AI agent productivity](https://www.twilio.com/en-us/solutions/agent-productivity.md): Build AI agents in a modular, flexible way. Maximize the value of self-service with AI agents that resolve requests faster.

## Phone-Numbers

* [Toll-free & 800 numbers | Twilio](https://www.twilio.com/en-us/phone-numbers/toll-free.md): Toll-free numbers provide high throughput messaging and a programmatic verification process, making them ideal for businesses. Start free with Twilio.
* [Global Phone Numbers Catalog | Twilio](https://www.twilio.com/en-us/phone-numbers/global-catalog.md): With Global Phone Numbers Catalog, discover phone numbers tailored to your use case with the industry's most powerful Phone Number API.
* [10DLC (10-digit long code numbers) | Twilio](https://www.twilio.com/en-us/phone-numbers/a2p-10dlc.md): Send business messages with improved trust and deliverability with A2P 10DLC numbers. We'll help you complete the 10DLC registration process.

## User Authentication & Identity | Twilio

* [User Authentication & Identity | Twilio](https://www.twilio.com/en-us/user-authentication-identity.md): Optimize conversions, customer experience, and account security at once with Twilio’s end-to-end verification solution. Build frictionless, no-input authorization experiences for onboarding, transactions, and the full customer lifecycle using customizable, real-time verification tools and authoritative phone data validation. Twilio User Authentication & Identity uses behind-the-scenes mobile carrier data to identify then fast-track real users into frictionless verification, while unauthorized users face added security. It’s smart onboarding that drives growth and trust.

## Trust | Twilio

* [Trust | Twilio](https://www.twilio.com/en-us/trust.md): Build lasting customer relationships on a platform you can trust. We diligently protect the security, privacy, and availability of our customer engagement platform with intelligent software and resilient infrastructure—all so you can deliver secure, engaging experiences on a global scale.

## Twilio Blog

* [Twilio Blog](https://www.twilio.com/en-us/blog.md): 

## Ventures | Twilio

* [Ventures | Twilio](https://www.twilio.com/en-us/ventures.md): Contact the Twilio Ventures team to get capital for what you’re building.

## Trust

* [Combat Unlawful Robocalls with STIR/SHAKEN Trust Authentication](https://www.twilio.com/en-us/trust/shaken-stir.md): Secure your calls today! Boost answer rates with STIR/SHAKEN. Join trusted leaders, increase call transparency, and stop spoofers instantly.

## Security

* [Twilio - Vulnerability Disclosure Program](https://www.twilio.com/en-us/security/vulnerability-disclosure-program.md): 

## WebRTC | Twilio

* [WebRTC | Twilio](https://www.twilio.com/en-us/webrtc.md): Integrate voice and video calling into your applications with Twilio and WebRTC. Our SDKs for JavaScript, iOS, and Android give you the tools to create voice and video experiences across all major browsers and devices.

## Real-Time Speech Recognition API | Twilio

* [Real-Time Speech Recognition API | Twilio](https://www.twilio.com/en-us/speech-recognition.md): Convert speech to text with Twilio's Speech Recognition. Pay-as-you-go pricing, 99.95% uptime SLA, and seamless scaling for optimal performance.

## Phone Numbers | Twilio

* [Phone Numbers | Twilio](https://www.twilio.com/en-us/phone-numbers.md): Phone numbers for voice and SMS communications provisioned, managed and ported via a developer-friendly API.

## Business Text Messaging

* [Business Text Messaging](https://www.twilio.com/en-us/messaging.md): Build deeper customer relationships with Twilio's business texting services. Use enterprise-ready messaging APIs and software powered by a global network.

## Twilio - About the Cloud Communications Company

* [Twilio - About the Cloud Communications Company](https://www.twilio.com/en-us/company.md): Twilio is the leader in cloud communications. Learn how we're empowering developers to build the future of business communications.

## Secure Communications with Twilio

* [Secure Communications with Twilio](https://www.twilio.com/en-us/security.md): Discover how Twilio ensures secure communications with encryption, 2FA, and a bug bounty program. Learn more about our top security practices!

## Serverless

* [Studio Application Builder | Twilio](https://www.twilio.com/en-us/serverless/studio.md): Studio is a serverless, stateful visual workflow builder. It’s Twilio’s visual low-code, no-code application builder that makes it easy to create, edit, and manage communication workflows quickly.
* [Serverless Functions | Twilio](https://www.twilio.com/en-us/serverless/functions.md): Twilio Functions is a serverless environment that allows you to create production-grade, event-driven applications quickly.

## Verified Communications with Twilio Trust Hub

* [Verified Communications with Twilio Trust Hub](https://www.twilio.com/en-us/trust-hub.md): Simplify cross-channel verification and earn customer trust. Increase engagement with STIR/SHAKEN, CNAM, and A2P messaging. Try Trust Hub now!

## Sendgrid

* [SendGrid Email API versus competitors | Twilio](https://www.twilio.com/en-us/sendgrid/email-api/compare.md): Compare SendGrid Email API against Mailgun, Amazon SES, Bird, and Mailchimp for deliverability, pricing, customer support, and scale.

## Contact center software and AI assistance | Twilio Flex

* [Contact center software and AI assistance | Twilio Flex](https://www.twilio.com/en-us/flex.md): Our contact center solution embeds into your existing tools, unifying omnichannel communications, routing, insights, and AI to power connected customer experiences.

## Verify

* [Phone Verification Consultation | Twilio](https://www.twilio.com/en-us/verify/request-consultation.md): Using a phone number during sign up can significantly cut down fake users and new user account fraud. Talk to Twilio for a phone verification consultation to learn about best practices in implementing a more secure on-boarding flow without impacting conversion rate.

## SendGrid Email API and Email Marketing Campaigns

* [SendGrid Email API and Email Marketing Campaigns](https://www.twilio.com/en-us/sendgrid.md): SendGrid's trusted email API and marketing campaigns platform is now available through Twilio.com.

## Sip-Trunking

* [SIP API to Connect Your Existing Telecom to the Cloud](https://www.twilio.com/en-us/sip-trunking/connect-anything.md): Maximize your communications agility, reduce costs, and add instant global PSTN connectivity with Twilio Elastic SIP Trunking.

## Changelog

* [Updates to optimize RCS delivery and fallback](https://www.twilio.com/en-us/changelog/updates-to-optimize-rcs-delivery-and-fallback.md): 
* [Changes to Stripe Pay Connector Billing Behavior](https://www.twilio.com/en-us/changelog/changes-to-stripe-connector-billing-behavior.md): 
* [Improved screenpop and interaction logging in Flex Salesforce integration](https://www.twilio.com/en-us/changelog/improved-screenpop-and-interaction-logging-in-flex-salesforce-in.md): 
* [Media Streams IP Address Pool upcoming change](https://www.twilio.com/en-us/changelog/media-streams-ip-address-pool-upcoming-change.md): 
* [Invalid Addresses Reclassified as Drops: Effective March 12, 2025](https://www.twilio.com/en-us/changelog/invalid-addresses-to-drops.md): 
* [Twilio Voice React Native SDK and Reference App are now in Public Beta](https://www.twilio.com/en-us/changelog/twilio-voice-react-native-sdk-and-reference-app-are-now-in-publi.md): 
* [Generative Custom Operators for Voice Intelligence | Twilio](https://www.twilio.com/en-us/changelog/generative-custom-operators-voice-intelligence-public-beta.md): Generative Custom Operators for Voice Intelligence use natural language to derive insights from customer interactions with LLMs. Now in public beta.
* [ElevenLabs Voices available for ConversationRelay in Public Beta](https://www.twilio.com/en-us/changelog/elevenlabs-voices-available-for-conversation-relay-public-beta.md): 
* [New Get Contacts by Email API Endpoint | Twilio](https://www.twilio.com/en-us/changelog/new-get-contacts-by-email-api-endpoint.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Conference Insights: Conference and Participant Summary Beta | Twilio](https://www.twilio.com/en-us/changelog/conference-insights--conference-and-participant-summary-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Import Contacts via Compressed CSV Files | Twilio](https://www.twilio.com/en-us/changelog/import-contacts-via-compressed-csv-files-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Twilio Interconnect Exchange - Sydney, Australia, GA](https://www.twilio.com/en-us/changelog/new-twilio-interconnect-exchange---sydney--australia--ga.md): 
* [Improved Brand Registration Lifecycle Events](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--improved-brand-registration-lifecycle-events.md): Event Streams, A2P
* [Voice JS 1.9 - Max average bitrate API | Twilio](https://www.twilio.com/en-us/changelog/voice-js-1-9---max-average-bitrate-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Increased timestamp precision in TaskRouter | Twilio](https://www.twilio.com/en-us/changelog/increased-timestamp-precision-in-taskrouter-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Open Source Voice Notification App](https://www.twilio.com/en-us/changelog/open-source-voice-notification-app.md): 
* [New KYC Regulation for the UK Long Codes](https://www.twilio.com/en-us/changelog/new-kyc-regulation-for-the-uk-long-codes.md): 
* [TaskRouter tasks are now canceled following Workflow Timeout events](https://www.twilio.com/en-us/changelog/taskrouter-tasks-are-now-canceled-following-workflow-timeout-eve.md): 
* [Twilio ConversationRelay New Features](https://www.twilio.com/en-us/changelog/new-features-now-available-for-conversationrelay.md): 
* [Opus DTX audio optimization now available for Video Rooms | Twilio](https://www.twilio.com/en-us/changelog/opus-dtx-audio-optimization-now-available-for-video-rooms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Authy adds support for user authentication via email](https://www.twilio.com/en-us/changelog/authy-adds-support-for-user-authentication-via-email.md): 
* [Dedicated IPs and IP Management for Twilio Email](https://www.twilio.com/en-us/changelog/dedicated-ips.md): 
* [New Properties in Voice Insights API Responses](https://www.twilio.com/en-us/changelog/new-properties-in-voice-insights-api-responses.md): 
* [New Twilio Interconnect Exchange - Frankfurt, Germany](https://www.twilio.com/en-us/changelog/new-twilio-interconnect-exchange---frankfurt--germany.md): 
* [Changes to Voice Recording Storage billing system](https://www.twilio.com/en-us/changelog/changes-to-voice-recording-storage-billing.md): 
* [External domains must now be registered with Twilio when embedding Flex within iframes | Twilio](https://www.twilio.com/en-us/changelog/external-domains-must-now-be-registered-with-twilio-when-embeddi.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [CallToken support for Conference /Participants API](https://www.twilio.com/en-us/changelog/calltoken-support-for-conference--participants-api.md): 
* [Changes to Twilio’s Messaging API Response Headers have been Cancelled | Twilio](https://www.twilio.com/en-us/changelog/changes-to-twilios-messaging-api-response-headers-have-been-cancelled.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Plugin Library is now Generally Available](https://www.twilio.com/en-us/changelog/flex-plugin-library-is-now-generally-available.md): 
* [Contact Card Support in WhatsApp (VCard) | Twilio](https://www.twilio.com/en-us/changelog/contact-card-support-whatsapp-vcard.md): 
* [Upcoming security changes: Enforcing HTTP Basic Authentication for Voice and Messaging Media](https://www.twilio.com/en-us/changelog/upcoming-security-changes-enforcing-http-authentication-for-media.md): 
* [CSV Download for Super SIM in Console](https://www.twilio.com/en-us/changelog/csv-download-for-super-sim-in-console.md): 
* [Increasing Actions Per Second for Conversations](https://www.twilio.com/en-us/changelog/increasing-actions-per-second-for-conversations-.md): 
* [Voice Insights Branded Calling Insights](https://www.twilio.com/en-us/changelog/branded_calling_insights_public_beta.md): Branded Calling Metrics with Voice Insights API
* [Debug logs endpoint now available for Twilio Functions](https://www.twilio.com/en-us/changelog/debug-logs-endpoint-now-available-for-twilio-functions.md): 
* [ISV customers can skip secondary vetting for any US A2P 10DLC Brand | Twilio](https://www.twilio.com/en-us/changelog/-isv-customers-can-skip-secondary-vetting-for-any-us-a2p-10dlc-b.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Improved Visibility on inbound OTP Messages](https://www.twilio.com/en-us/changelog/inbound-otp-visibility.md): 
* [Deprecation HTTP Voice Recording Media Endpoint](https://www.twilio.com/en-us/changelog/deprecation-http-voice-recording-media-endpoint.md): 
* [Alphanumeric Sender IDs now support the ampersand (&) character | Twilio](https://www.twilio.com/en-us/changelog/alphanumeric-sender-ids-now-support-the-ampersand-----character.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Certificate Rotated in Osaka Regional Ingress Rest API](https://www.twilio.com/en-us/changelog/certificate-rotated-in-osaka-regional-ingress-rest-api.md): 
* [Consent Management API is in Public Beta](https://www.twilio.com/en-us/changelog/Consent-Management-API-Beta-Launch.md): 
* [Introducing the V3 Compliance API Pilot Program!](https://www.twilio.com/en-us/changelog/introducing-the-v3-regulatory-compliance-api-pilot.md): 
* [Gmail Feedback Loop Headers Enabled for SendGrid](https://www.twilio.com/en-us/changelog/gmail-feedback-loop-headers-enabled-for-sendgrid.md): 
* [RCS Messaging](https://www.twilio.com/en-us/changelog/RCS-text-public-beta.md): RCS Messaging
* [WhatsApp message templates can now be removed in the Twilio Console | Twilio](https://www.twilio.com/en-us/changelog/whatsapp-message-templates-can-now-be-removed-in-the-twilio-cons.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Dashboard now supports multidimensional queries](https://www.twilio.com/en-us/changelog/voice-insights-dashboard-now-supports-multidimensional-queries.md): 
* [IBM Watson Limited Use Plan General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/ibm-watson-limited-use-plan-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Launch of Alphanumeric Sender IDs List View on Console](https://www.twilio.com/en-us/changelog/Alphanumeric-Sender-IDs-List-View-on-Console.md): 
* [Country Code Geomatch now supports RCS (Beta)](https://www.twilio.com/en-us/changelog/country-code-geomatch-now-supports-rcs--beta-.md): 
* [API for bulk retrieval of TaskQueue RealTime Statistics in Flex is Generally Available](https://www.twilio.com/en-us/changelog/api-for-bulk-retrieval-of-taskqueue-realtime-statistics-in-flex-.md): 
* [Audience Computation Complete Alerting General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/audience-computation-complete-alerting-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Parameter in Content API Fetch Approvals endpoint](https://www.twilio.com/en-us/changelog/content-api-flows-approval.md): We will now start to have a new parameter in the approvals object when a fetch api approval status request is called.
* [Designs API](https://www.twilio.com/en-us/changelog/designs-api.md): 
* [Enable faster message deliverability instantly with TOE Pro Self-Serve in Console](https://www.twilio.com/en-us/changelog/enable-faster-message-deliverability-instantly-with-toe-pro-self.md): 
* [Increased Digital Verification for UK Regulatory Compliance Bundles](https://www.twilio.com/en-us/changelog/increased-digital-verification-for-uk-regulatory-compliance-bund.md): 
* [Domain Authentication Impact from Apple iOS 13 | Twilio](https://www.twilio.com/en-us/changelog/domain-authentication-impact-apple-ios-13.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [The Next Generation of Journeys General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/the-next-generation-of-journeys-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Error code 30915 applies to A2P 10DLC and TFV](https://www.twilio.com/en-us/changelog/error-code-30915-now-flags-invalid-sole-proprietor-classificatio.md): Updated error code 30915 so it applies consistently to A2P 10DLC campaign registration and Toll-Free Verification.
* [Twilio Functions: Function path now available in context object](https://www.twilio.com/en-us/changelog/twilio-functions--function-path-now-available-in-context-object.md): 
* [Duplicate A/B Test Variations | Twilio](https://www.twilio.com/en-us/changelog/duplicate-b-test-variations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Programmable Voice React Native SDK: Preflight API now available in GA](https://www.twilio.com/en-us/changelog/twilio-programmable-voice-react-native-sdk--preflight-api-now-av.md): 
* [Twilio Senders API now available in Public Beta](https://www.twilio.com/en-us/changelog/twilio-senders-api-now-in-public-beta.md): 
* [Twilio Client JS SDK - Display a SHAKEN/STIR trust indicator for your incoming calls | Twilio](https://www.twilio.com/en-us/changelog/twilio-client-js-sdk---display-a-shaken-stir-trust-indicator-for.md): Twilio Client JS SDK - Display a SHAKEN/STIR trust indicator for your incoming calls | Twilio
* [Outbound Calling Available in Flex Pre-Release Features](https://www.twilio.com/en-us/changelog/outbound-calling-available-in-flex-pre-release-features.md): 
* [Bulk Messaging Supports WhatsApp Content Templates](https://www.twilio.com/en-us/changelog/bulk-messaging-supports-whatsapp-content-templates.md): 
* [Conversations API Chat channel now available in Ireland | Twilio](https://www.twilio.com/en-us/changelog/conversations-api-chat-channel-now-available-in-ireland-ie1.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [When lists are not enough - bulk export for messages | Twilio](https://www.twilio.com/en-us/changelog/when-lists-are-not-enough---bulk-export-for-messages.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Branded Calling in Event Streams Segment](https://www.twilio.com/en-us/changelog/voice_insights_branded_calling_events_eventstreams_and_twilio_segment.md): 
* [Flex Mobile Beta is entering EOS; here’s what that means for customers](https://www.twilio.com/en-us/changelog/flex-mobile-eos.md): 
* [Twilio Edge Locations Available for Programmable Voice](https://www.twilio.com/en-us/changelog/twilio-edge-locations-available-for-programmable-voice.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.24](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui16.md): 
* [Workforce Management systems can track Inbound and Outbound tasks | Twilio](https://www.twilio.com/en-us/changelog/workforce-management-systems-can-track-inbound-and-outbound-task.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Deliverability Insights Generally Available | Twilio](https://www.twilio.com/en-us/changelog/deliverability-insights-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Client JS SDK - End of Support for Microsoft Edge Legacy Browser](https://www.twilio.com/en-us/changelog/twilio-client-js-sdk---end-of-support-for-microsoft-edge-legacy-.md): 
* [Twilio for Salesforce is HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/twilio-for-salesforce-is-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Elastic SIP Trunking Symmetric RTP disabled by default for new trunks](https://www.twilio.com/en-us/changelog/elastic-sip-trunking-symmetric-rtp-disabled-by-default-for-new-t.md): 
* [Flex UI 1.32 is now available with updated Status Report | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-132-is-now-available-with-updated-status-report.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Content Templates no longer need to be sent with Messaging Services](https://www.twilio.com/en-us/changelog/content-templates-messaging-services-optional.md): 
* [Twilio Engage Premier End-of-Life (EOL)](https://www.twilio.com/en-us/changelog/twilio-engage-premier-end-of-life--eol--.md): 
* [Twilio Voice JS SDK Audio Processor API](https://www.twilio.com/en-us/changelog/twilio-voice-js-sdk-audio-processor-apis-are-available-now-in-ga.md): 
* [[U.S. A2P 10DLC] Updates to the Campaign Creation Process | Twilio](https://www.twilio.com/en-us/changelog/us-a2p-10dlc-updates-to-the-campaign-creation-process.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Temporary changes to SendGrid IP Access Management (IPAM) feature](https://www.twilio.com/en-us/changelog/temporary-changes-to-sendgrid-ip-access-management--ipam--featur.md): 
* [RCS error code for unconfirmed delivery is changing from 30036 to 30046](https://www.twilio.com/en-us/changelog/rcs-error-code-changing.md): 
* [Twilio Voice Conference API Improvements](https://www.twilio.com/en-us/changelog/twilio-voice-conference-api-improvements.md): 
* [Changes to column order in CSV output for Incoming Phone Number and Outgoing Caller ID for both instance and list resource requests | Twilio](https://www.twilio.com/en-us/changelog/changes-to-column-order-in-csv-output-for-incoming-phone-number-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Push notifications now available in Twilio Frontline's web client | Twilio](https://www.twilio.com/en-us/changelog/push-notifications-now-available-in-twilio-frontlines-web-client.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Plugin Builder v3](https://www.twilio.com/en-us/changelog/flex-plugin-builder-v3.md): 
* [Dynamic language variables now supported in Studio Say and Gather widgets](https://www.twilio.com/en-us/changelog/dynamic-language-variables-now-supported-in-studio-say-and-gather-widgets.md): 
* [Enhanced alerts for contact center metrics in Flex (public beta)](https://www.twilio.com/en-us/changelog/enhanced-alerts-and-new-apis-for-contact-center-metrics-in-flex-.md): 
* [More actionable error codes for Toll-Free Verification (TFV) submissions](https://www.twilio.com/en-us/changelog/more-actionable-error-codes-for-toll-free-verification--tfv--sub.md): 
* [Changes to WhatsApp approved button text.](https://www.twilio.com/en-us/changelog/whatsapp-auth-template-changes.md): WhatsApp has made changes to what is allowed in an authentication template's button text. Approved button text per language is now hardcoded.
* [Flex no longer supports TLS v1.0 or 1.1 for assets.flex.twilio.com](https://www.twilio.com/en-us/changelog/TLS-deprecated-Flex.md): 
* [Journeys V2 and Linked Audiences Snowflake Destination in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/journeys-v2-and-linked-audiences-snowflake-destination-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Embedded Super SIMs are now available for purchase in Console](https://www.twilio.com/en-us/changelog/embedded-super-sims-are-now-available-for-purchase-in-console.md): 
* [Monitor's Alerting 'Hub' is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2025/monitor-s-alerting-hub-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Super SIM Distributed Internet Breakout - Frankfurt | Twilio](https://www.twilio.com/en-us/changelog/super-sim-distributed-internet-breakout---frankfurt.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Support of A, B, C, and D as DTMF tones and W for 1s](https://www.twilio.com/en-us/changelog/dtmf-support-ABCD-W.md): 
* [PHP Helper Library v6.0 released with support for PHP 7.2 and later](https://www.twilio.com/en-us/changelog/php-helper-library-v6-0-released-with-support-for-php-7-2-and-la.md): 
* [Twilio SendGrid is Updating our Mailbox Provider Stats Features | Twilio](https://www.twilio.com/en-us/changelog/twilio-sendgrid-is-updating-our-mailbox-provider-stats-features.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Edge Location in Voice Insights API responses | Twilio](https://www.twilio.com/en-us/changelog/edge-location-voice-insights-api-responses.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Azure Data Lakes Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/azure-data-lakes-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Improved Error Coverage in Debug](https://www.twilio.com/en-us/changelog/improved-error-coverage-in-debug.md): We have enabled several additional errors in the messaging debug experience.
* [Duplicate existing email designs (templates) in Marketing Campaigns | Twilio](https://www.twilio.com/en-us/changelog/duplicate-existing-email-designs-templates-marketing-campaigns.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Elastic SIP Trunking 603+ Reason header](https://www.twilio.com/en-us/changelog/elastic-sip-trunking---pass-on-603--reason-header-information-to.md): 
* [End of Support for TLS 1.1 and older in Twilio Console and services.twilio.com](https://www.twilio.com/en-us/changelog/end-of-support-for-tls-1-1-and-older-in-twilio-console-and-servi.md): 
* [Announcing Video WebRTC Go | Twilio](https://www.twilio.com/en-us/changelog/announcing-video-webrtc-go.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Email Validation API](https://www.twilio.com/en-us/changelog/email-validation-api.md): 
* [Reddit Conversions API Destination - Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/reddit-conversions-api-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Git Guard Credential Leak Alerts | Twilio](https://www.twilio.com/en-us/changelog/twilio-git-guard-credential-leak-alerts.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Make Super SIM API Calls with API Explorer | Twilio](https://www.twilio.com/en-us/changelog/make-super-sim-api-calls-with-api-explorer.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Support for running multiple plugins using Flex Plugins CLI is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/support-for-running-multiple-plugins-using-flex-plugins-cli-is-n.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Segment’s Data Retention and Deletion Policy](https://www.twilio.com/en-us/changelog/segment-s-data-retention-and-deletion-policy.md): 
* [Delete Variations of an A/B Test](https://www.twilio.com/en-us/changelog/delete-variations-of-an-a-b-test.md): 
* [Changes to Legacy Boku Identity APIs Infrastructure in Indonesia](https://www.twilio.com/en-us/changelog/legacy-boku-identity-infrastrutuce-id.md): 
* [Google Ads Cloud Source Upgrade General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/google-ads-cloud-source-upgrade-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Changes to Legacy Boku Identity APIs Infrastructure in the United States](https://www.twilio.com/en-us/changelog/legacy-boku-identity-infrastrutuce-us.md): 
* [A2P 10DLC Campaign Registrations Now Support Edit and Retry](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc---campaign-registrations-now-support-edit-and-re.md): 
* [Pre-release Features Page now lets Administrators enable early access to pilot and beta features](https://www.twilio.com/en-us/changelog/pre-release-features-page-now-lets-administrators-enable-early-a.md): 
* [Launching ability to download data at scale via the Bulk Export tool (Bulk Export GA) | Twilio](https://www.twilio.com/en-us/changelog/launching-ability-to-download-data-at-scale-via-the-bulk-export-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Test data available in the Design and Code Editors](https://www.twilio.com/en-us/changelog/test-data-available-in-the-design-and-code-editors.md): 
* [RCS Messaging](https://www.twilio.com/en-us/changelog/at-t-rcs-support-added-to-twilio-programmable-messaging.md): 
* [Deadline Extended: GET Requests With Body for Authy API Now Rejected on Jan 15, 2026](https://www.twilio.com/en-us/changelog/deadline-extended--get-requests-with-body-for-authy-api-now-reje.md): 
* [Limitations to Category Statistics for New Customers](https://www.twilio.com/en-us/changelog/limitations-to-category-statistics-for-new-customers.md): 
* [Additional Twilio Voice IP Migration 1% Soft Launch 12/14/2023](https://www.twilio.com/en-us/changelog/twilio-voice-ip-migration-soft-launch-one-percent-12-14.md): Additional Twilio Voice IP Migration 1% Soft Launch 12/14/2023
* [Flex Legacy SSO End-of-Life (EOL) Date Extended](https://www.twilio.com/en-us/changelog/flex-legacy-sso-end-of-life--eol--date-extended.md): 
* [WhatsApp BSUID Format in Conversations and Webhook Fields](https://www.twilio.com/en-us/changelog/whatsapp-bsuid-format-in-conversations-and-webhook-fields.md): 
* [Upcoming certificate rotation and ciphersuite list update for all Twilio REST API endpoints](https://www.twilio.com/en-us/changelog/upcoming-certificate-rotation-and-ciphersuite-list-update-for-al0.md): 
* [Compliance Embeddable for US A2P 10DLC is now available in Private Beta | Twilio](https://www.twilio.com/en-us/changelog/compliance-embeddable-USA2P10DLC-beta.md): 
* [Flex Webchat 3.0 now available in Public Beta](https://www.twilio.com/en-us/changelog/webchat_30_now_available_public_beta.md): 
* [Real-Time Transcriptions for Twilio Video in Public Beta](https://www.twilio.com/en-us/changelog/real-time-transcriptions-for-twilio-video-in-public-beta.md): 
* [Message Scheduling is in public beta | Twilio](https://www.twilio.com/en-us/changelog/message-scheduling-is-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights – Calls and Subaccount Dashboard UI Enhancements](https://www.twilio.com/en-us/changelog/voice-insights-calls-subaccount-dashboard-ui-enhancements0.md): 
* [Easily navigate large Flows with Studio widget search | Twilio](https://www.twilio.com/en-us/changelog/easily-navigate-large-flows-studio-widget-search.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Alerting 'Hub' in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/alerting-hub-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Improved accuracy for Twilio TURN Server usage](https://www.twilio.com/en-us/changelog/improved-accuracy-for-twilio-turn-server-usage.md): 
* [New APIs available to create Restricted API keys](https://www.twilio.com/en-us/changelog/new-apis-available-to-create-rak-and-new-permissions-added.md): New REST APIs available for Restricted API Keys; new permissions added for Monitor Events and Monitor Alerts
* [Client Insights Preview API End-of-Life](https://www.twilio.com/en-us/changelog/client-insights-preview-api-end-of-life.md): 
* [Branded Calling insights in Canada, Germany & UK](https://www.twilio.com/en-us/changelog/non-us-branded-calling-insights.md): 
* [Twilio Messaging Destination now in Public Beta 🎉 | Twilio](https://www.twilio.com/en-us/changelog/2025/twilio-messaging-destination-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Delivery Overview for Audience Syncs Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/delivery-overview-for-audience-syncs-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [RCS Messaging](https://www.twilio.com/en-us/changelog/rcs-messaging-is-now-generally-available.md): RCS Messaging
* [Intelligent Alerts for Twilio Messaging is now Generally Available](https://www.twilio.com/en-us/changelog/intelligent-alerts-is-now-generally-available-for-twilio-messagi.md): 
* [HTTP GET requests with a non-empty body payload to Twilio Rest API will be rejected](https://www.twilio.com/en-us/changelog/http-get-requests-with-a-non-empty-body-payload-to-twilio-rest-a.md): 
* [Flex UI 2.15.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-15-0-is-now-available.md): 
* [Facebook Custom Audiences (Actions) Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/facebook-custom-audiences-actions-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Live is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/twilio-live-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [WhatsApp inbound messages will now include reply context](https://www.twilio.com/en-us/changelog/whatsapp-inbound-messages-will-now-include-reply-context.md): 
* [Flex UI Agent Desktop now supported in Microsoft Edge | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-agent-desktop-now-supported-in-microsoft-edge.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing Error Codes for Customer Profiles](https://www.twilio.com/en-us/changelog/introducing-error-codes-for-trust-hub-customer-profiles.md): 
* [Introducing Enhanced Branded Calling!](https://www.twilio.com/en-us/changelog/introducing-enhanced-branded-calling-.md): Enhnaced Branded Calling Brand Logo Call Reason Twilio Branded Calling
* [Studio and Functions are now HIPAA Eligible](https://www.twilio.com/en-us/changelog/studio-and-functions-are-now-hipaa-eligible.md): 
* [Starter Brands API now available for A2P 10DLC registration of ISV customers | Twilio](https://www.twilio.com/en-us/changelog/starter-brands-api-now-available-for-a2p-10dlc-registration-of-i.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Node.js v24 is now available for Twilio Functions](https://www.twilio.com/en-us/changelog/node-js-v24-is-now-available-for-twilio-functions.md): 
* [New Generative Voices with latest Amazon and Google technology available for <Say> in Public Beta](https://www.twilio.com/en-us/changelog/generative-voices-say-public-beta.md): 
* [Selective Push muting for messages and user events](https://www.twilio.com/en-us/changelog/selective-push-muting-for-messages-and-user-events.md): 
* [Enhanced Role-Based Access Control (RBAC) is GA product](https://www.twilio.com/en-us/changelog/rbac-ga-twilio-console.md): With Enhanced RBAC we have introduced more granular roles called built-in roles, which provide access to specific Twilio products.
* [Consent Management in Unify and Engage in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/consent-management-in-unify-and-engage-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Text To Speech Voices available for <Say>](https://www.twilio.com/en-us/changelog/new-text-to-speech-voices-for-say-update-03-2025.md): 
* [Actionable error codes for A2P 10DLC Campaign](https://www.twilio.com/en-us/changelog/more-actionable-error-codes-for-a2p-10dlc-campaign-registrations.md): 
* [Studio and TaskRouter are now available in Private Beta in IE1](https://www.twilio.com/en-us/changelog/studio-and-taskrouter-private-beta-ie1.md): Studio and TaskRouter are now available in Private Beta in Twilio's Ireland (IE1) region, with data processed and stored in IE1 for EU data residency and regional control.
* [User-to-User Information (UUI) Header](https://www.twilio.com/en-us/changelog/user-to-user-information--uui--header.md): 
* [Twilio MMS is now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/twilio-mms-is-now-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex is now compatible with Windows 365](https://www.twilio.com/en-us/changelog/flex-is-now-compatible-with-windows-365.md): 
* [Twilio Performs STIR/SHAKEN Verification on Incoming Calls to Your Phone Numbers | Twilio](https://www.twilio.com/en-us/changelog/twilio-performs-shaken-stir-verification-on-incoming-calls-to-yo1.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming security changes: Deprecation HTTP Recording Media Endpoint](https://www.twilio.com/en-us/changelog/reminder-deprecation-http-recording-media-endpoint.md): 
* [ConversationRelay PCI Compliance](https://www.twilio.com/en-us/changelog/conversationrelay-payment-card-industry--pci--compliance.md): 
* [Unified Warehouse Credentials in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/unified-warehouse-credentials-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Event Streams is now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/event-streams-is-now-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Edge Locations Available for Elastic SIP Trunking](https://www.twilio.com/en-us/changelog/twilio-edge-locations-available-for-elastic-sip-trunking.md): 
* [Capability Tokens for Voice JS SDK Notice](https://www.twilio.com/en-us/changelog/capability-tokens-for-voice-js-sdk-notice.md): 
* [Error Log events now available on Event Streams | Twilio](https://www.twilio.com/en-us/changelog/error-log-events-now-available-on-event-streams.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Braze Liquid Syntax Copy for Linked Audiences in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/braze-liquid-syntax-copy-for-linked-audiences-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Profiles Sync Materialized View Tables General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/profiles-sync-materialized-view-tables-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Emergency Caller ID for SIP Interfaces](https://www.twilio.com/en-us/changelog/emergency-caller-id-for-sip-interfaces.md): 
* [Runtime Handler Version 1.1.0 is Now Available | Twilio](https://www.twilio.com/en-us/changelog/runtime-handler-version-1-1-0-is-now-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [EIN Requirement for US Short Code Campaigns](https://www.twilio.com/en-us/changelog/Upcoming-EIN-Requirement-for-US-Short-Code-Campaigns.md): 
* [Verify will start delivering OTPs via RCS to improve performance](https://www.twilio.com/en-us/changelog/verify-will-start-delivering-otps-via-rcs-to-improve-performance.md): 
* [Flex Webchat 3.x.x is now generally available](https://www.twilio.com/en-us/changelog/flex-webchat-3-x-x-is-now-generally-available.md): 
* [Azure as Reverse ETL source in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/azure-as-reverse-etl-source-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Call Summary: Removal of conference_participant field](https://www.twilio.com/en-us/changelog/voice-insights-removal-conference-participant-field.md): 
* [Frontline is entering EOL, here’s what that means for customers](https://www.twilio.com/en-us/changelog/frontline-is-entering-eol--here-s-what-that-means-for-customers.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.20](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui12.md): 
* [A2P Brand Registration Secondary Fee Waiver Ended | Twilio](https://www.twilio.com/en-us/changelog/a2p-brand-registration-secondary-fee-waiver-ended.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [App Logo Search on Authy Android app | Twilio](https://www.twilio.com/en-us/changelog/app-logo-search-on-authy-android-app.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Apple Open Indicator - Generally Available | Twilio](https://www.twilio.com/en-us/changelog/apple-open-indicator---generally-available-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Autopilot Plugin for Twilio CLI](https://www.twilio.com/en-us/changelog/autopilot-plugin-for-twilio-cli.md): 
* [Admins can now delete legacy builds of plugins on Plugins Dashboard | Twilio](https://www.twilio.com/en-us/changelog/admins-can-now-delete-legacy-builds-of-plugins-on-plugins-dashbo.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Outbound STIR/SHAKEN attestation in StatusCallbacks | Twilio](https://www.twilio.com/en-us/changelog/outbound-shaken-stir-attestation-in-statuscallbacks.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Control your Flex application DevOps with the Flex Plugins CLI | Twilio](https://www.twilio.com/en-us/changelog/control-your-flex-application-devops-with-the-flex-plugins-cli.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Zendesk CTI Integration Generally Available | Twilio](https://www.twilio.com/en-us/changelog/flex-zendesk-cti-integration-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.23 | Twilio](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui15.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Functions & Assets are now in one central place](https://www.twilio.com/en-us/changelog/functions---assets-are-now-in-one-central-place.md): 
* [Bounce Classifications now in Twilio SendGrid Event Webhook | Twilio](https://www.twilio.com/en-us/changelog/bounce-classifications-now-in-twilio-sendgrid-event-webhook.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Announcing External Call Recording Storage in AWS S3 | Twilio](https://www.twilio.com/en-us/changelog/external-storage-for-call-recording-is-now-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.26](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui0.md): 
* [Create and send a Single Send to a custom field based segment](https://www.twilio.com/en-us/changelog/create-and-send-a-single-send-to-a-custom-field-based-segment.md): 
* [Flex Outbound Dialing and Dialpad are now GA | Twilio](https://www.twilio.com/en-us/changelog/flex-outbound-dialing-and-dialpad-are-now-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Change to the Phone Number Provisioning API](https://www.twilio.com/en-us/changelog/change-phone-number-provisioning-api.md): 
* [Segmentation API with engagement functionality](https://www.twilio.com/en-us/changelog/segmentation-api-with-engagement-functionality.md): 
* [Changes to Call Log Availability | Twillio](https://www.twilio.com/en-us/changelog/changes-call-log-availability.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Billing Console Summary Page for Reseller Partners](https://www.twilio.com/en-us/changelog/new-billing-console-summary-page-for-reseller-partners.md): 
* [Changing a Super SIM’s status to inactive terminates existing data sessions | Twilio](https://www.twilio.com/en-us/changelog/changing-a-super-sim-s-status-to-inactive-terminates-existing-da.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Enhanced phone_call Speech Model support with <Gather> TwiML for improved speech recognition](https://www.twilio.com/en-us/changelog/enhanced-phone_call-speech-model-support-with--gather--twiml-for.md): 
* [Configure Elastic SIP Trunking Call Transfer via SIP REFER using the API | Twilio](https://www.twilio.com/en-us/changelog/configure-elastic-sip-trunking-call-transfer-via-sip-refer-using-the-api.md): 
* [Autopilot Generally Available](https://www.twilio.com/en-us/changelog/autopilot-generally-available.md): 
* [Programmable Voice Mobile SDK 1.x EOL Announcement](https://www.twilio.com/en-us/changelog/programmable-voice-mobile-sdk-1-x-eol-announcement.md): 
* [Conversations API is now Generally Available! | Twilio](https://www.twilio.com/en-us/changelog/conversations-api-is-now-generally-available-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Customers can now register post-approval A2P 10DLC campaigns | Twilio](https://www.twilio.com/en-us/changelog/customers-can-now-register-post-approval-a2p-10dlc-campaigns.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Acqueon Engagement is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/acqueon-engagement-is-validated-for-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Programmable Voice SIP TLS v1.0/1.1 Deprecation | Twilio](https://www.twilio.com/en-us/changelog/programmable-voice-sip-tls-v1-0-1-1-deprecation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulk Actions for Super SIM in Console | Twilio](https://www.twilio.com/en-us/changelog/bulk-actions-for-super-sim-in-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jitter buffer controls for Conferences | Twilio](https://www.twilio.com/en-us/changelog/jitter-buffer-controls-for-conferences.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Puzzel WFM Integration is validated for Flex](https://www.twilio.com/en-us/changelog/puzzel-wfm-integration-is-validated-for-flex.md): 
* [TaskRouter adds new Workspace, Workflow and Activity events | Twilio](https://www.twilio.com/en-us/changelog/taskrouter-adds-new-workspace--workflow-and-activity-events.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Regional Voice is now Generally Available in Ireland](https://www.twilio.com/en-us/changelog/regional-voice-is-now-generally-available-in-ireland.md): 
* [Country specific Guidelines for placing Voice calls around the globe](https://www.twilio.com/en-us/changelog/country-specific-guidelines-for-placing-voice-calls-around-the-g.md): 
* [A2P Registration now automatically includes Secondary Vetting | Twilio](https://www.twilio.com/en-us/changelog/a2p-registration-now-automatically-includes-secondary-vetting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [ACH Payment support with Twilio <Pay>](https://www.twilio.com/en-us/changelog/ach-payment-support-with-twilio--pay-.md): 
* [Build Flex Plugins from the Twilio CLI | Twilio](https://www.twilio.com/en-us/changelog/build-flex-plugins-from-the-twilio-cli.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulk Delete Automations | Twilio](https://www.twilio.com/en-us/changelog/bulk-delete-automations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Plugins CLI now compatible with latest version of Twilio CLI | Twilio](https://www.twilio.com/en-us/changelog/flex-plugins-cli-now-compatible-with-latest-version-of-twilio-cl.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Default Concurrency Limits for Rooms & Participants](https://www.twilio.com/en-us/changelog/default-concurrency-limits-for-rooms---participants.md): 
* [Delivery Receipts bring instant message statuses to Conversations](https://www.twilio.com/en-us/changelog/delivery-receipts-bring-instant-message-statuses-to-conversation.md): 
* [Additional optional information available on A2P 10DLC Brand Registration via API | Twilio](https://www.twilio.com/en-us/changelog/additional-optional-information-available-on-a2p-10dlc-brand-reg.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Click to WhatsApp Ads integration now supported with Programmable Messaging | Twilio](https://www.twilio.com/en-us/changelog/click-to-whatsapp-ads-integration-now-supported-with-programmabl.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Content Security Policy is now enforced for all Flex applicationss | Twilio](https://www.twilio.com/en-us/changelog/content-security-policy-is-now-enforced-for-all-flex-applications.md): 
* [Admins can now view legacy plugins on Plugins Dashboard](https://www.twilio.com/en-us/changelog/admins-can-now-view-legacy-plugins-on-plugins-dashboard.md): 
* [Bring Your Own Carrier Trunking Origination Price Reduced](https://www.twilio.com/en-us/changelog/bring-your-own-carrier-trunking-origination-price-reduced.md): 
* [Branded Calls Private Beta remains closed till Q3 2021 | Twilio](https://www.twilio.com/en-us/changelog/branded-calls-private-beta-remains-closed-till-q3-2021.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [FEC (Forward Error Correction) for Group Rooms](https://www.twilio.com/en-us/changelog/fec--forward-error-correction--for-group-rooms-.md): 
* [Android AudioSwitch is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/android-audioswitch-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulk Export for Calls and Conferences | Twilio](https://www.twilio.com/en-us/changelog/bulk-export-for-calls-and-conferences.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Default syntax for substitution tags | Twilio](https://www.twilio.com/en-us/changelog/default-syntax-for-substitution-tags.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Adding Email Previews for New Devices](https://www.twilio.com/en-us/changelog/adding-email-previews-for-new-devices.md): 
* [API Key and 2FA Requirements Enforced for Essentials Customers | Twilio](https://www.twilio.com/en-us/changelog/api-key-and-2fa-requirements-enforced-for-essentials-customers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.14 and WebChat 2.2 available, adding browser notifications, markdown, typing indicators, and customer presence to Flex Messaging](https://www.twilio.com/en-us/changelog/flex-ui-1-14-and-webchat-2-2-available--adding-browser-notificat.md): 
* [Application Name and Application Version in Voice Insights Call Summary API](https://www.twilio.com/en-us/changelog/application-name-and-application-version-in-voice-insights-call-.md): 
* [New brand registration statuses and behavior in A2P 10DLC ISV APIs | Twilio](https://www.twilio.com/en-us/changelog/new-brand-registration-statuses-and-behavior-in-a2p-10dlc-isv-ap.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Call recordings are now dual-channel by default | Twilio](https://www.twilio.com/en-us/changelog/dual-channel-voice-recordings-by-default.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.20 and Web Chat UI 2.5 with image and file sharing is now available.](https://www.twilio.com/en-us/changelog/flex-ui-1-20-and-web-chat-ui-2-5-with-image-and-file-sharing-is-.md): 
* [Conference Emergency Calling is Generally Available](https://www.twilio.com/en-us/changelog/conference-emergency-calling-is-generally-available.md): 
* [Email Validation API Generally Available](https://www.twilio.com/en-us/changelog/email-validation-api-generally-available.md): 
* [Voice calling in Twilio Frontline now available in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/voice-calling-in-twilio-frontline-now-available-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Limitations to Category Statistics for All Customers](https://www.twilio.com/en-us/changelog/limitations-to-category-statistics-for-all-customers.md): 
* [Segmentation v1 API Deprecation | Twilio](https://www.twilio.com/en-us/changelog/segmentation-v1-api-deprecation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Single Sign-On for Flex now GA; preview URL for SSO is deprecated](https://www.twilio.com/en-us/changelog/single-sign-on-for-flex-now-ga--preview-url-for-sso-is-deprecate.md): 
* [Video Javascript SDK 2.0 GA](https://www.twilio.com/en-us/changelog/video-javascript-sdk-2-0-ga.md): 
* [Voice Client JS 1.11 - Twilio Edge locations and Edge fallback support](https://www.twilio.com/en-us/changelog/voice-client-js-1-11---twilio-edge-locations-and-edge-fallback-s.md): 
* [Content Template Builder is now in GA](https://www.twilio.com/en-us/changelog/content-template-builder-ga.md): Twilio Content Template Builder, formerly known as the Content API and Content Editor is now generally available.
* [Changes to Retention Policy for Functions and Assets | Twilio](https://www.twilio.com/en-us/changelog/changes-to-retention-policy-for-functions-and-assets.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Deletable Regulatory Objects in the Twilio web Console and Public API](https://www.twilio.com/en-us/changelog/deletable-regulatory-objects-in-the-twilio-web-console-and-publi.md): 
* [Segment Query Builder - added month and year units of time](https://www.twilio.com/en-us/changelog/segment-query-builder---added-month-and-year-units-of-time.md): 
* [Elastic SIP Trunking TLS v1.0/1.1 Deprecation | Twilio](https://www.twilio.com/en-us/changelog/elastic-sip-trunking-tls-v1-0-1-1-deprecation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New speech recognition features in Studio Gather widget, and more!](https://www.twilio.com/en-us/changelog/new-speech-recognition-features-in-studio-gather-widget--and-mor.md): 
* [Programmable Video Recordings Generally Available](https://www.twilio.com/en-us/changelog/programmable-video-recordings-generally-available.md): 
* [Twilio SendGrid Deliverability Insights | Twilio](https://www.twilio.com/en-us/changelog/twilio-sendgrid-deliverability-insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Client iOS/Android SDK - Display a STIR/SHAKEN trust indicator for your incoming calls | Twilio](https://www.twilio.com/en-us/changelog/twilio-client-ios-android-sdk---display-a-shaken-stir-trust-indi.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Amazon Polly Voices available for <Say>](https://www.twilio.com/en-us/changelog/new-amazon-polly-voices-for-say-update-05-2023.md): 
* [Studio launches REST API v2 with Flow publishing support as public beta](https://www.twilio.com/en-us/changelog/studio-launches-rest-api-v2-with-flow-publishing-support-as-publ.md): 
* [WhatsApp Sandbox now works with Twilio Conversations | Twilio](https://www.twilio.com/en-us/changelog/whatsapp-sandbox-now-works-with-twilio-conversations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio <Pay> now supports PCI compliant payments in the contact center | Twilio](https://www.twilio.com/en-us/changelog/twilio--pay--now-supports-pci-compliant-payments-in-the-contact-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Regions with GLL (Global Low Latency) | Twilio](https://www.twilio.com/en-us/changelog/video-regions-with-gll--global-low-latency-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Do Not Share Warning | Twilio](https://www.twilio.com/en-us/changelog/do-not-share-warning.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [TaskRouter now supports Activity evaluation with Worker-List API | Twilio](https://www.twilio.com/en-us/changelog/taskrouter-now-supports-activity-evaluation-with-worker-list-api.md): TaskRouter now supports the evaluation of Activity name and SID in Worker expressions for the Worker-list API.
* [Changes to the Emergency Calling API | Twilio](https://www.twilio.com/en-us/changelog/changes-to-the-emergency-calling-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Security Update: Twilio Authy 2-Factor Authentication Application for Android. | Twilio](https://www.twilio.com/en-us/changelog/security-update--twilio-authy-2-factor-authentication-applicatio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Aspect WFM is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/aspect-wfm-is-validated-for-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Client Insights Preview End-of-Life and API Migration Guide](https://www.twilio.com/en-us/changelog/client-insights-preview-end-of-life-and-api-migration-guide-.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.14](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui6.md): 
* [Elastic SIP Trunking Pricing API | Twilio](https://www.twilio.com/en-us/changelog/elastic-sip-trunking-pricing-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Silent Call Filtering in Voice Insights Dashboard | Twilio](https://www.twilio.com/en-us/changelog/silent-call-filtering-in-voice-insights-dashboard.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Emergency Calling for Programmable Voice is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/emergency-calling-for-programmable-voice-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.22 and WebChat UI 2.6 are now available, with Chat attachments now in Public Beta.](https://www.twilio.com/en-us/changelog/flex-ui-1-22-and-webchat-ui-2-6-are-now-available--with-chat-att.md): 
* [End of Life Notice for Authy API’s Sandbox feature | Twilio](https://www.twilio.com/en-us/changelog/end-of-life-notice-for-authy-api-s-sandbox-feature.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Announcing Flex Conversations GA | Twilio](https://www.twilio.com/en-us/changelog/announcing-flex-conversations-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spam Reporting Improvements | Twilio](https://www.twilio.com/en-us/changelog/spam-reporting-improvements.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.27 is now available, with updated Real-Time Queue Monitoring | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-1-27-is-now-available--with-updated-real-time-queue-moni.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [End of Life (EOL) of Twilio Authy Desktop Apps](https://www.twilio.com/en-us/changelog/end-of-life--eol--of-twilio-authy-desktop-apps.md): 
* [Twilio Voice Google Dialogflow ES Integration Will End of Life on May 27 2024](https://www.twilio.com/en-us/changelog/twilio-voice-google-dialogflow-es-integration-will-end-of-life-o.md): 
* [SHAKEN/STIR for Programmable Voice in the United States | Twilio](https://www.twilio.com/en-us/changelog/shaken-stir-for-programmable-voice-in-the-united-states.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Support for "View in Browser" Links | Twilio](https://www.twilio.com/en-us/changelog/support-for--view-in-browser--links.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Frontline is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/twilio-frontline-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Admins can now use Plugins Dashboard to manage their Flex plugins and releases | Twilio](https://www.twilio.com/en-us/changelog/admins-can-now-use-plugins-dashboard-to-manage-their-flex-plugin.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Signed Event Webhook Requests and OAuth for Event Webhook Generally Available | Twilio](https://www.twilio.com/en-us/changelog/signed-event-webhook-requests-and-oauth-for-event-webhook-genera.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.18 with support for Advanced Team View Filters is now available](https://www.twilio.com/en-us/changelog/flex-ui-1-18-with-support-for-advanced-team-view-filters-is-now-.md): 
* [New properties for reporting on longest waiting task in queue](https://www.twilio.com/en-us/changelog/new-properties-for-reporting-on-longest-waiting-task-in-queue.md): 
* [TaskRouter now supports version identifiers to prevent conflicts when updating tasks | Twilio](https://www.twilio.com/en-us/changelog/taskrouter-now-supports-version-identifiers-to-prevent-conflicts.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Autopilot DTMF Support](https://www.twilio.com/en-us/changelog/autopilot-dtmf-support.md): 
* [New Release Candidates for Twilio Helper Libraries | Twilio](https://www.twilio.com/en-us/changelog/new-release-candidates-for-twilio-helper-libraries.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Insights is Now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/video-insights-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Templates becomes Design Library](https://www.twilio.com/en-us/changelog/templates-becomes-design-library.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.32 | Twilio](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui-132.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Marchex Conversation Intent and Outcome Marketplace Add-on now available | Twilio](https://www.twilio.com/en-us/changelog/marchex-conversation-intent-and-outcome-marketplace-add-on-now-a.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Twilio SendGrid Docs Site! | Twilio](https://www.twilio.com/en-us/changelog/new-twilio-sendgrid-docs-site-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Set CallerID for call forwarding | Twilio](https://www.twilio.com/en-us/changelog/set-callerid-for-call-forwarding.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Log Analyzer data now available over Event Streams](https://www.twilio.com/en-us/changelog/video-log-analyzer-data-now-available-over-event-streams.md): 
* [Answering Machine Detection is now available for Dial and POST to /Participants calls | Twilio](https://www.twilio.com/en-us/changelog/answering-machine-detection-is-now-available-for-dial-and-post-to-participants-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Live End of Life](https://www.twilio.com/en-us/changelog/twilio-live-end-of-life.md): 
* [Ringing status callback no longer sent for some <Dial> mobile Voice SDK calls](https://www.twilio.com/en-us/changelog/ringing-status-callback-no-longer-sent-for-some-mobile-voice-sdk-calls.md): 
* [Connectivity Reset for Super SIM in the Console | Twilio](https://www.twilio.com/en-us/changelog/connectivity-reset-super-sim-console.md): 
* [Track Subscription API for Video Group Rooms](https://www.twilio.com/en-us/changelog/track-subscription-api-for-video-group-rooms.md): 
* [Twilio Voice SDK Call Message Events: User-Defined Messages](https://www.twilio.com/en-us/changelog/twilio-voice-sdk-call-message-events--user-defined-messages--act.md): 
* [Programmable Voice, SIP, and SMS are now HIPAA Eligible](https://www.twilio.com/en-us/changelog/programmable-voice--sip--and-sms-are-now-hipaa-eligible.md): 
* [Twilio Studio improves Execution clean-up for Voice calls | Twilio](https://www.twilio.com/en-us/changelog/twilio-studio-improves-execution-clean-up-for-voice-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Media Streams <Connect><Stream> DTMF Support now Generally Available](https://www.twilio.com/en-us/changelog/twilio-media-streams--connect--stream--dtmf-support-now-generall.md): 
* [Extension of Queue TTL/Validity Period](https://www.twilio.com/en-us/changelog/extension-of-queue-ttl-validity-period.md): 
* [Essentials 40k and 100k Pricing and Packaging Have Changed | Twilio](https://www.twilio.com/en-us/changelog/essentials-40k-and-100k-pricing-and-packaging-have-changed.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio <Pay> payment processing with Braintree](https://www.twilio.com/en-us/changelog/twilio--pay--payment-processing-with-braintree-.md): 
* [Twilio Functions is adding support for Node.js v14 | Twilio](https://www.twilio.com/en-us/changelog/twilio-functions-is-adding-support-for-node-js-v14.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Network Bandwidth Profile API for Mobile SDKs | Twilio](https://www.twilio.com/en-us/changelog/network-bandwidth-profile-api-for-mobile-sdks.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reminder: Upcoming changes to log availability for Calls](https://www.twilio.com/en-us/changelog/reminder--upcoming-changes-to-log-availability-for-calls.md): 
* [Outbound Programmable Fax Generally Available](https://www.twilio.com/en-us/changelog/outbound-programmable-fax-generally-available.md): 
* [Send media message up to 16MB in size on Twilio API for WhatsApp](https://www.twilio.com/en-us/changelog/send-media-message-up-to-16mb-in-size-on-twilio-api-for-whatsapp.md): 
* [Voice Insights for Branded Calls and STIR/SHAKEN Verified Calls | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-for-branded-calls-and-shaken-stir-verified-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Media Streams is now Generally Available](https://www.twilio.com/en-us/changelog/media-streams-is-now-generally-available.md): 
* [SIP Call ID Included In Elastic SIP Trunking Call Log | Twilio](https://www.twilio.com/en-us/changelog/sip-call-id-included-in-elastic-sip-trunking-call-log.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Codec Changes | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-codec-changes0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Rate limits for Multimedia Messaging (MMS)](https://www.twilio.com/en-us/changelog/rate-limits-for-multimedia-messaging--mms-.md): 
* [Messaging Services Defer to Sender's Webhook Option now available | Twilio](https://www.twilio.com/en-us/changelog/messaging-services-defer-to-sender-s-webhook-option-now-availabl.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Application Connect for Programmable Voice is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/application-connect-for-programmable-voice-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.30 | Twilio](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui3.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [TaskRouter out-of-box Task Channel renamed to “Chat” | Twilio](https://www.twilio.com/en-us/changelog/taskrouter-out-of-box-task-channel-renamed-to--chat-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Read Status and Location Message Available on the Twilio API for Whatsapp](https://www.twilio.com/en-us/changelog/read-status-and-location-message-available-on-the-twilio-api-for.md): 
* [Update your account’s Calls Per Second (CPS) threshold | Twilio](https://www.twilio.com/en-us/changelog/update-your-account-s-calls-per-second--cps--threshold.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Activity Skills Filter plugin is now available in the Flex Plugin Library](https://www.twilio.com/en-us/changelog/activity-skills-filter-plugin-is-now-available-in-the-flex-plugi.md): 
* [Event Streams is in public beta | Twilio](https://www.twilio.com/en-us/changelog/event-streams-is-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SIP Trunking Call Logs page removed](https://www.twilio.com/en-us/changelog/sip-trunking-call-logs-page-removed.md): 
* [Twilio Functions now deploy to NodeJS version 10](https://www.twilio.com/en-us/changelog/twilio-functions-now-deploy-to-nodejs-version-10.md): 
* [Usage Insights by SIM for Super SIM in Console | Twilio](https://www.twilio.com/en-us/changelog/usage-insights-by-sim-for-super-sim-in-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Network Bandwidth Profile API performance improvements for multi-party applications | Twilio](https://www.twilio.com/en-us/changelog/network-bandwidth-profile-api-performance-improvements-for-multi.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Announcing Adaptive Simulcast for Video Group Rooms | Twilio](https://www.twilio.com/en-us/changelog/announcing-adaptive-simulcast-for-video-group-rooms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.1 is now available with Keyboard shortcuts | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-21-is-now-available-with-keyboard-shortcuts.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice iOS 5.2 - Automatic Network Switching](https://www.twilio.com/en-us/changelog/voice-ios-5-2---automatic-network-switching.md): 
* [SMS Commands will be stored and retried for up to 24 hours](https://www.twilio.com/en-us/changelog/sms-commands-will-be-stored-and-retried-for-up-to-24-hours.md): 
* [Valid Characters for Event Webhook Authentication](https://www.twilio.com/en-us/changelog/valid-characters-for-event-webhook-authentication.md): 
* [Verify Push is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/verify-push-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to log availability for Calls and Conferences](https://www.twilio.com/en-us/changelog/upcoming-changes-to-log-availability-for-calls-and-conferences.md): 
* [Verizon 10DLC A2P Service Live](https://www.twilio.com/en-us/changelog/verizon-10dlc-a2p-service-live.md): 
* [Video Resiliency Improvements | Twilio](https://www.twilio.com/en-us/changelog/video-resiliency-improvements.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mark a conversation unread in Frontline | Twilio](https://www.twilio.com/en-us/changelog/mark-a-conversation-unread-in-frontline.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Event Webhooks Enhancement](https://www.twilio.com/en-us/changelog/event-webhooks-Test2.md): provides customers with greater flexibility and control with the ability to deliver event data to multiple endpoints, each configured to receive whichever events make sense for your email program. For example, you could have one Event Webhook to monitor engagement data and another for delivery events, or one Webhook sending data to your marketing analytics pipeline and another feeding your application monitoring stack.
* [Twilio <Say> now supports Amazon Polly Neural Text-to-Speech voices](https://www.twilio.com/en-us/changelog/twilio--say--now-supports-amazon-polly-neural-text-to-speech-voi.md): 
* [Voice status-callback event renamed in Event Streams](https://www.twilio.com/en-us/changelog/voice-status-callback-event-renamed-in-event-streams.md): 
* [Track clicks across all links within an email with Click Tracking | Twilio](https://www.twilio.com/en-us/changelog/track-clicks-across-all-links-within-an-email-with-click-trackin.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Marketing Campaigns Now a Segment Destination | Twilio](https://www.twilio.com/en-us/changelog/marketing-campaigns-now-a-segment-destination.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Programmable SMS Geo Permissions - United Kingdom Prefix Update](https://www.twilio.com/en-us/changelog/programmable-sms-geo-permissions---united-kingdom-prefix-update.md): 
* [Flex Mobile now available in Public Beta](https://www.twilio.com/en-us/changelog/flex-mobile-now-available-in-public-beta.md): 
* [Video Room Monitor Public Beta](https://www.twilio.com/en-us/changelog/video-room-monitor-public-beta.md): 
* [Twilio Accounts Support Up To 1,000 IP Access Control Lists | Twilio](https://www.twilio.com/en-us/changelog/twilio-accounts-support-up-to-1-000-ip-access-control-lists.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio performs STIR/SHAKEN signing for direct customers | Twilio](https://www.twilio.com/en-us/changelog/twilio-performs-shaken-stir-signing-for-direct-customers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reminder: Upcoming changes to <Dial> verb behavior November 16, 2021 | Twilio](https://www.twilio.com/en-us/changelog/reminder--upcoming-changes-to--dial--verb-behavior-november-16--.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Functions and Assets are now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/functions-assets-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to <Pay> and <Autopilot> action URL encoding | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to--pay--and--autopilot--action-url-encoding.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Composition Hooks](https://www.twilio.com/en-us/changelog/video-composition-hooks.md): 
* [Flex UI 1.33 is now available with fixes for plugin load time increase and incorrect display of agents | Twilio](https://www.twilio.com/en-us/changelog/flex-133-is-now-available-with-fixes-for-plugin-load-time-increase-and-incorrect-display-of-agents.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Announcing 24 Hour Participant Durations For Video Rooms | Twilio](https://www.twilio.com/en-us/changelog/announcing-24-hour-participant-durations-for-video-rooms-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Viewing Usage details in the Twilio Console | Twilio](https://www.twilio.com/en-us/changelog/viewing-usage-details-in-the-twilio-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Fixed IP ranges for Super SIM traffic | Twilio](https://www.twilio.com/en-us/changelog/fixed-ip-ranges-for-super-sim-traffic.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Solution blueprint for virtualized Cisco Unified Communications Manager (CUCM) with virtualized Cisco Unified Border Element (vCUBE) SBC and Twilio Elastic SIP Trunking | Twilio](https://www.twilio.com/en-us/changelog/solution-blueprint-for-virtualized-cisco-unified-communications-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex 1.33 is now available with improvements to core functionality in degraded mode | Twilio](https://www.twilio.com/en-us/changelog/flex-133-is-now-available-with-improvements-to-core-functionality-in-degraded-mode.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [MQTT now supported by Microvisor](https://www.twilio.com/en-us/changelog/mqtt-now-supported-by-microvisor.md): 
* [API Key and 2FA Requirements Enforced for Paid Users](https://www.twilio.com/en-us/changelog/api-key-and-2fa-requirements-enforced-for-paid-users.md): 
* [Voice Insights Dashboard Call Direction and Edge Location Filtering | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-dashboard-call-direction-and-edge-location-filter0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.5.0 is now available](https://www.twilio.com/en-us/changelog/flex_ui_2-5-0_now_available.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.12](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui4.md): 
* [New Twilio Console SSO with self-service UI and domain based enforcement](https://www.twilio.com/en-us/changelog/new-twilio-console-sso-with-self-service-ui-and-domain-based-enf0.md): 
* [Video Room Monitor is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/video-room-monitor-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Settings API](https://www.twilio.com/en-us/changelog/voice-insights-settings-api0.md): 
* [SendGrid AWS Marketplace Customer Migration](https://www.twilio.com/en-us/changelog/aws-marketplace-customer-migration.md): On February 27, 2024 Twilio will remove its SendGrid legacy listing on the AWS Marketplace and all SendGrid legacy plans will be discontinued. A new plan will need to be purchased through the AWS Marketplace and the new plan API key will need to be configured.
* [Fair Usage Policy Updates for new Flex Projects | Twilio](https://www.twilio.com/en-us/changelog/fair-usage-policy-updates-for-new-flex-projects.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Certificate Rotation for all Twilio REST API endpoints](https://www.twilio.com/en-us/changelog/certificate-rotation-for-all-twilio-rest-api-endpoints.md): 
* [Twilio SendGrid IP Management Refresh | Twilio](https://www.twilio.com/en-us/changelog/twilio-sendgrid-ip-management-refresh.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Fetch deleted call recording metadata | Twilio](https://www.twilio.com/en-us/changelog/fetch-deleted-call-recording-metadata-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice iOS SDK 5.4 - Network and Audio Warnings API, MOS, and new Edge Names](https://www.twilio.com/en-us/changelog/voice-ios-sdk-5-4---network-and-audio-warnings-api--mos--and-new.md): 
* [Retiring Email Previews for outdated devices](https://www.twilio.com/en-us/changelog/retiring-email-previews-for-outdated-devices0.md): 
* [Additional Twilio Voice IP Migration 5% Soft Launch 1/9/2024](https://www.twilio.com/en-us/changelog/additional-twilio-voice-ip-migration-5--soft-launch-1-9-2024.md): Additional Twilio Voice IP Migration 5% Soft Launch 1/9/2024
* [New Amazon Polly Voices available for Say | Twilio](https://www.twilio.com/en-us/changelog/new-amazon-polly-voices-available-for-say-update-09-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [WhatsApp Sender MPS Now Shown in the Twilio Console](https://www.twilio.com/en-us/changelog/whatsapp-sender-throughput-mps-now-shown-in-the-twilio-console.md): A WhatsApp sender’s current messages per second (MPS) throughput can now be viewed in the Twilio Console on the WhatsApp Senders page.
* [Twilio Debugger now reports on Flex UI and plugin errors](https://www.twilio.com/en-us/changelog/twilio-debugger-now-reports-on-flex-ui-and-plugin-errors.md): 
* [Verify TOTP is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/verify-totp-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Voice mobile SDKs new logging functionality released](https://www.twilio.com/en-us/changelog/twilio-voice-mobile-sdks-new-logging-functionality-released.md): 
* [Track your messaging health & performance with the new [Deliverability Score]](https://www.twilio.com/en-us/changelog/track-your-messaging-health---performance-with-the-new-deliverab.md): 
* [Addition of RawDlrDoneDate to Delivered and Undelivered Status Webhooks | Twilio](https://www.twilio.com/en-us/changelog/addition-of-rawdlrdonedate-to-delivered-and-undelivered-status-webhooks.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Android 4.5.0 - Differentiated Services Code Point (DSCP) Tagging API](https://www.twilio.com/en-us/changelog/voice-android-4-5-0---differentiated-services-code-point--dscp--.md): 
* [Updates to IBM Watch Speech to Text AddOn Language Models | Twilio](https://www.twilio.com/en-us/changelog/updates-to-ibm-watch-speech-to-text-addon-language-models.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Voice Media IP Migration - 100% Traffic Switch](https://www.twilio.com/en-us/changelog/twilio-voice-media-ip-migration---100--traffic-switch.md): Twilio Voice Media IP Migration - 100% Traffic Switch
* [Usage Details per Subaccount in CSV Supplement to Invoices](https://www.twilio.com/en-us/changelog/usage-details-per-subaccount-in-csv-supplement-to-invoices.md): 
* [Flex UI 2.6.0 is now available](https://www.twilio.com/en-us/changelog/flex_ui_2-6-0_now_available.md): 
* [SIP Registration Edge Location Support | Twilio](https://www.twilio.com/en-us/changelog/sip-registration-edge-location-support.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Usage Insights by Time for Super SIM in Console | Twilio](https://www.twilio.com/en-us/changelog/usage-insights-by-time-for-super-sim-in-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Elastic SIP Trunking Solution Blueprint for Avaya Aura Contact Center solutions | Twilio](https://www.twilio.com/en-us/changelog/elastic-sip-trunking-solution-blueprint-for-avaya-aura-contact-center-solutions.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to Twilio Voice Media IP Addresses | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-twilio-voice-media-ip-addresses.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Audit events view and new event types for Editions customers to view console users | Twilio](https://www.twilio.com/en-us/changelog/new-audit-events-view-and-new-event-types-for-editions-customers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Conversations API created date and state filtering](https://www.twilio.com/en-us/changelog/conversations-api-created-date-and-state-filtering.md): You can filter the Twilio Converations API results returned by the Read Multiple Conversations resource by the date they were created and the conversation state.
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.22](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui14.md): 
* [Twilio Console now supports Direct to TaskRouter and External Webhook Flex Messaging configuration](https://www.twilio.com/en-us/changelog/twilio-console-now-supports-direct-to-taskrouter-and-external-we.md): 
* [Solution blueprint for Microsoft Teams and Cisco Unified Communications using Ribbon Communications SBCs and Twilio Elastic SIP Trunking | Twilio](https://www.twilio.com/en-us/changelog/solution-blueprint-for-microsoft-teams-and-cisco-unified-communi.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SIPREC status callbacks now available](https://www.twilio.com/en-us/changelog/siprec-status-callbacks-now-available.md): 
* [Twilio Voice React Native SDK and Reference App are now GA](https://www.twilio.com/en-us/changelog/twilio-voice-react-native-sdk-and-reference-app-are-now-ga.md): 
* [Upcoming changes to RecordingStatusCallback URL encoding | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-recordingstatuscallback-url-encoding.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SAML Single Sign-On (SSO) for Twilio SendGrid is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/saml-single-sign-on--sso--for-twilio-sendgrid-is-generally-avail.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Android 5.2 - AudioDevice API | Twilio](https://www.twilio.com/en-us/changelog/voice-android-5-2---audiodevice-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Certificate Rotation for all Twilio REST API endpoints](https://www.twilio.com/en-us/changelog/certificate-rotation-for-all-twilio-rest-api-endpoints0.md): 
* [Click Tracking Refinement for Link Shortening now available in Private Beta!](https://www.twilio.com/en-us/changelog/click-tracking-refinement-for-link-shortening-now-available-in-p.md): 
* [Verify Automatic SMS Fraud Detection is in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/verify-automatic-sms-fraud-detection-is-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex integration with Google Dialogflow CX for Virtual Agent Digital Channels is in Public Beta](https://www.twilio.com/en-us/changelog/flex-integration-for-google-dialogflow-cx-digital-virtual-agents.md): 
* [Studio now enables parsing parameters as JSON objects](https://www.twilio.com/en-us/changelog/studio-now-enables-parsing-parameters-as-json-objects.md): 
* [End of Life (EOL) of Twilio Messaging MaxPrice API Parameter](https://www.twilio.com/en-us/changelog/end-of-life--eol--of-twilio-messaging-maxprice-api-parameter.md): 
* [View a sample of contacts on a list](https://www.twilio.com/en-us/changelog/view-a-sample-of-contacts-on-a-list.md): 
* [New Customer Provisioning Tools for Reseller Partners via Admin Center | Twilio](https://www.twilio.com/en-us/changelog/new-customer-provisioning-tools-for-reseller-partners-via-admin-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice JS 1.8](https://www.twilio.com/en-us/changelog/voice-js-1-8.md): 
* [Video JS 1.19.1 - Differentiated Services Code Point (DSCP) Tagging API](https://www.twilio.com/en-us/changelog/video-js-1-19-1---differentiated-services-code-point--dscp--tagg.md): 
* [New Email Templates Available (Hospitality) | Twilio](https://www.twilio.com/en-us/changelog/new-email-templates-available--hospitality-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [A2P subscriptions now available on Event Streams](https://www.twilio.com/en-us/changelog/A2P-subscriptions-now-available-on-Event-Streams.md): 
* [Upgrade and Downgrade your Elastic SIP Trunking CPS (Calls per Second) on demand | Twilio](https://www.twilio.com/en-us/changelog/upgrade-and-downgrade-your-elastic-sip-trunking-cps--calls-per-s.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [The Twilio Debugger now shows actual timestamps of the events](https://www.twilio.com/en-us/changelog/the-twilio-debugger-now-shows-actual-timestamps-of-the-events.md): 
* [Video Android 4.4 - Network Quality API](https://www.twilio.com/en-us/changelog/video-android-4-4---network-quality-api0.md): 
* [A2P 10DLC Sole Proprietor Registration](https://www.twilio.com/en-us/changelog/a2p-sole-proprietor-registration.md): A2P 10DLC Sole Proprietor Registration is available in Public Beta
* [Self-serve Voice Trace now available in Console](https://www.twilio.com/en-us/changelog/self-serve-voice-trace-now-available-in-console.md): 
* [Super SIM VPN | Twilio](https://www.twilio.com/en-us/changelog/super-sim-vpn.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [RCS Title and Description in Rich Card](https://www.twilio.com/en-us/changelog/rcs-title-and-description-in-rich-card.md): 
* [Agents can now place an outbound call from any queue](https://www.twilio.com/en-us/changelog/agents-can-now-place-an-outbound-call-from-any-queue.md): 
* [Billing Changes for Conference, Voice Insights, and BYOC Usage | Twilio](https://www.twilio.com/en-us/changelog/billing-changes-for-conference-voice-insights-and-byoc-usage.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Notify API Further End of Life Extension Notice](https://www.twilio.com/en-us/changelog/notify-api-end-of-life-further-extension-notice.md): Twilio Notify API Further End of Life Extension Notice
* [Studio supports ending Executions via the REST API](https://www.twilio.com/en-us/changelog/studio-supports-ending-executions-via-the-rest-api.md): 
* [Message Scheduling is now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/message-scheduling-is-now-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Facebook Messenger and Google Business Messages channels now available in Flex in Public Beta](https://www.twilio.com/en-us/changelog/facebook_messenger_and_google_business_messages_channels_publlic_beta.md): 
* [NPA-NXX Overlay](https://www.twilio.com/en-us/changelog/npa-nxx-overlay.md): 
* [527 Political and K-12 Education: Registration now available for U.S. A2P 10DLC | Twilio](https://www.twilio.com/en-us/changelog/527-political-and-k-12-education--registration-now-available-for.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SendGrid Multi-Account Access Now Available](https://www.twilio.com/en-us/changelog/multi-account-access.md): 
* [Error Log Tracking for Message Creation Errors](https://www.twilio.com/en-us/changelog/error-log-tracking-for-message-creation-errors.md): 
* [RCS Messaging](https://www.twilio.com/en-us/changelog/send-media-content-over-rcs--now-in-public-beta.md): RCS Messaging
* [Four Video Recording features now Generally Available](https://www.twilio.com/en-us/changelog/four-video-recording-features-now-generally-available.md): 
* [Support for undo and redo functionality in the Design and Code Editors | Twilio](https://www.twilio.com/en-us/changelog/support-for-undo-and-redo-functionality-in-the-design-and-code-e.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Announcing Flex Conversations Public Beta | Twilio](https://www.twilio.com/en-us/changelog/announcing-flex-conversations-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New context properties available in Twilio Functions and Runtime Handler version 1.1.2 available | Twilio](https://www.twilio.com/en-us/changelog/new-context-properties-available-in-twilio-functions-and-runtime.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Emergency Calling for SIP Interfaces](https://www.twilio.com/en-us/changelog/emergency-calling-for-sip-interfaces.md): 
* [Extended Call Duration](https://www.twilio.com/en-us/changelog/extended-call-duration.md): 
* [CSV Download for Super SIM Usage Insights in Console | Twilio](https://www.twilio.com/en-us/changelog/csv-download-for-super-sim-usage-insights-in-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [API Keys now supported for Media upload](https://www.twilio.com/en-us/changelog/api-keys-now-supported-for-media-upload.md): 
* [Flex plugins deployment model transition](https://www.twilio.com/en-us/changelog/flex-plugins-deployment-model-transition.md): 
* [Lookup Line Status Public Beta is now available!](https://www.twilio.com/en-us/changelog/lookup-line-status.md): 
* [Twilio SIPREC now supports SRTP and Regional Edges | Twilio](https://www.twilio.com/en-us/changelog/twilio-siprec-now-supports-srtp-and-regional-edges.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sendgrid Engagement Quality Score API](https://www.twilio.com/en-us/changelog/SEQ.md): Introducing the SendGrid Engagement Quality Score now available via API! The SEQ score is a composite deliverability score that focuses on engagement related feedback from mailbox providers. The top level score will tell you at a glance how strong your deliverability is, but you can also drill down into your performance against the following 5 dimensions: Bounce Classification, Bounce rate, Engagement Recency, Open Rate and Spam Rate. Improving these dimensions will directly support optimizing deliverability and reach
* [New Options Available for Rendering Previews | Twilio](https://www.twilio.com/en-us/changelog/new-options-available-for-rendering-previews.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [[U.S. A2P 10DLC] Additional Error Codes for A2P 10DLC Campaign Reviews](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc---additional-error-codes-for-a2p-10dlc-campaign-.md): 
* [Notification Preferences for Invoices and CSV supplement](https://www.twilio.com/en-us/changelog/notification-preferences-for-invoices-and-csv-supplement.md): 
* [New TaskRouter error messages support more targeted debugging | Twilio](https://www.twilio.com/en-us/changelog/new-taskrouter-error-messages-support-more-targeted-debugging.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Email Content Testing for Dynamic Templates](https://www.twilio.com/en-us/changelog/email-content-testing-for-dynamic-templates.md): 
* [Bundle Clone API for duplicating across accounts](https://www.twilio.com/en-us/changelog/bundle-clone-api-for-regulatory-compliance.md): With the Bundle Clone resource, developers can reuse compliance information across Twilio accounts, enabling you to start provisioning phone numbers in the new account immediately.
* [Segment Sample Refresh Cadence Improvements | Twilio](https://www.twilio.com/en-us/changelog/segment-sample-refresh-cadence-improvements.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Generic Pay Connector Updates to the TEST/LIVE mode](https://www.twilio.com/en-us/changelog/generic-pay-connector-updates-to-the-testlive-mode.md): 
* [Pro Plan Price and Feature Updates](https://www.twilio.com/en-us/changelog/pro-plan-price-and-feature-updates.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.21](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui13.md): 
* [Voice Insights Call Events and Metrics now available on Event Streams](https://www.twilio.com/en-us/changelog/voice-insights-call-events-and-metrics-now-available-on-event-st.md): 
* [Flex UI 1.24 and Webchat UI 2.7 are now available, with improvements to Chat Markdown.](https://www.twilio.com/en-us/changelog/flex-ui-1-24-and-webchat-ui-2-7-are-now-available--with-improvem.md): 
* [Twilio Edge Locations Available for Programmable Messaging & Notify](https://www.twilio.com/en-us/changelog/twilio-edge-locations-available-for-programmable-messaging---not.md): 
* [Upcoming changes to withheld caller ID behavior for <Dial> calls | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-withheld-caller-ids-behavior-for-dial-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [All New Functions and Assets UI is now available! | Twilio](https://www.twilio.com/en-us/changelog/all-new-functions-and-assets-ui-is-now-available-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Diagnostics App Public Beta](https://www.twilio.com/en-us/changelog/video-diagnostics-app-public-beta.md): 
* [Twilio Will Bill For Failed Messages Starting September 30, 2024](https://www.twilio.com/en-us/changelog/twilio-will-bill-for-failed-messages-starting-september-30--2024.md): 
* [A/B Testing for Single Sends](https://www.twilio.com/en-us/changelog/a-b-testing-for-single-sends.md): 
* [Voice Insights Short Call in Console and API](https://www.twilio.com/en-us/changelog/voice_insights_short_call_tags_filters_console_and_api_public_beta.md): 
* [Upgraded WebRTC media engine for Video iOS & Android SDKs | Twilio](https://www.twilio.com/en-us/changelog/upgraded-webrtc-media-engine-for-video-ios---android-sdks.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [‘603 Decline’ response to termination calls sent to an inactive account | Twilio](https://www.twilio.com/en-us/changelog/-603-decline--response-to-termination-calls-sent-to-an-inactive-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [API Key and 2FA Requirements Enforced for Paid Users | Twilio](https://www.twilio.com/en-us/changelog/api-key-and-2fa-requirements-enforced-paid-users.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Receive a Callback when Your Super SIM Finishes an Async Update | Twilio](https://www.twilio.com/en-us/changelog/receive-a-callback-when-your-super-sim-finishes-an-async-update.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to Twilio Voice Media IP Addresses | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-twilio-voice-media-ip-addresses-frontline.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Click-to-WhatsApp Parameter Available On Event Streams](https://www.twilio.com/en-us/changelog/click-to-whatsapp-ad-click-id-parameter-available-on-event-streams.md): Click-to-WhatsApp CTWA parameter is available on Event Streams. This guarantees event delivery and makes integration with Twilio Flex and Studio easier.
* [TaskRouter now dials only one worker for multi-reservation | Twilio](https://www.twilio.com/en-us/changelog/taskrouter-now-dials-only-one-worker-for-multi-reservation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Programmable Voice SIP Refer - Transfer the call from Twilio to your IP infrastructure](https://www.twilio.com/en-us/changelog/programmable-voice-sip-refer---transfer-the-call-from-twilio-to-.md): 
* [Real-Time Transcripts & Voice Intelligence | Twilio](https://www.twilio.com/en-us/changelog/send-real-time-transcripts-to-voice-intelligence.md): Send Real-Time Transcripts to Twilio Voice Intelligence for integrated post-call processing, for transcript persistence and running language operators.
* [Twilio Frontline Voice Extensibility | Twilio](https://www.twilio.com/en-us/changelog/twilio-frontline-voice-extensibility.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Narrowband is now Generally Available (GA)](https://www.twilio.com/en-us/changelog/twilio-narrowband-is-now-generally-available--ga-.md): 
* [Updated A2P 10DLC Phone Number Registration Events](https://www.twilio.com/en-us/changelog/updated-a2p-10dlc-phone-number-registration-events.md): 
* [Upcoming changes to Twilio Voice Media IP Addresses | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-twilio-voice-media-ip-addresses-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New image editing options](https://www.twilio.com/en-us/changelog/new-image-editing-options.md): 
* [Google Analytics 4 Web Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/google-analytics-4-web-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 2.10.0 is now available](https://www.twilio.com/en-us/changelog/flex_ui_2-10-0_now_available.md): 
* [WhatsApp Phone Number Migration is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/whatsapp-phone-number-migration-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Regulatory Compliance v2 moves to Public Beta](https://www.twilio.com/en-us/changelog/regulatory-compliance-v2-moves-to-public-beta.md): 
* [Changes to CardConnect Pay Connector Billing](https://www.twilio.com/en-us/changelog/changes-to-cardconnect-pay-connector-billing0.md): 
* [New SendGrid Webhook: Account Status Change](https://www.twilio.com/en-us/changelog/new-sendgrid-webhook--account-status-change.md): SendGrid is introducing a new event webhook that updates customers when punitive actions are taken against a user or subuser such as a suspension or ban.
* [Introducing Passing Custom Parameters to Twilio Client using Twilio Voice REST API | Twilio](https://www.twilio.com/en-us/changelog/introducing-passing-custom-parameters-to-twilio-client-using-twi.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Export stats from Single Sends and Automations to CSV | Twilio](https://www.twilio.com/en-us/changelog/export-stats-from-single-sends-and-automations-to-csv.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [AudioSwitch - An Android audio management library for real-time communication applications](https://www.twilio.com/en-us/changelog/audioswitch---an-android-audio-management-library-for-real-time-.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.16.2](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui8.md): 
* [Twilio ConversationRelay is now HIPAA Eligible](https://www.twilio.com/en-us/changelog/conversationrelay-is-now-hipaa-eligible.md): 
* [Super SIM Billing Periods API Public Beta | Twilio](https://www.twilio.com/en-us/changelog/super-sim-billing-periods-api-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Global Safelist is now generally available](https://www.twilio.com/en-us/changelog/Twilio_programmable_message_global_safelist_ga.md): 
* [ZoomPhone with Elastic SIP Trunking PSTN connectivity now supports Secure Trunking (TLS/SRTP) | Twilio](https://www.twilio.com/en-us/changelog/zoomphone-with-elastic-sip-trunking-pstn-connectivity-now-suppor.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Messaging Insights - Releasing a new version of the UI](https://www.twilio.com/en-us/changelog/messaging-insights---releasing-a-new-version-of-the-ui.md): 
* [Journeys Editing General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/journeys-editing-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Get requests with a non-empty Body to Twilio Rest API will not be allowed](https://www.twilio.com/en-us/changelog/get-requests-with-a-non-empty-body-to-twilio-rest-api-will-not-b.md): 
* [Phone Number Provisioning Limits during a Heightened Awareness Period for the 2020 US Elections | Twilio](https://www.twilio.com/en-us/changelog/phone-number-provisioning-limits-during-a-heightened-awareness-p.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice JS SDK 1.x reaches end of life April 1, 2025](https://www.twilio.com/en-us/changelog/reminder--voice-js-sdk-1-x-reaches-end-of-life-april-1--2025.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.17](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui9.md): 
* [Video Recording Rules API is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/video-recording-rules-api-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Create WhatsApp Templates with Quick Reply and Call to Action Buttons in the Twilio Console | Twilio](https://www.twilio.com/en-us/changelog/create-whatsapp-templates-with-quick-reply-and-call-to-action-bu.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Improvements to Toll-Free Verification Rejection experience](https://www.twilio.com/en-us/changelog/improvements-to-toll-free-verification-rejection-experience.md): 
* [Go Helper Library in GA | Twilio](https://www.twilio.com/en-us/changelog/go-helper-library-in-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Branded Calling to boost Call Answer Rates](https://www.twilio.com/en-us/changelog/branded-calling-console.md): Branded Calling to boost Call Answer Rates
* [Collect Prefill](https://www.twilio.com/en-us/changelog/collect-prefill.md): 
* [Voice Intelligence is now in Public Beta](https://www.twilio.com/en-us/changelog/voice-intelligence-is-now-in-public-beta.md): 
* [Voice Insights Codec Changes | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-codec-changes.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Optimizely Feature Experimentation (Actions) Destination in General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/optimizely-feature-experimentation-actions-destination-in-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Flex is HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/twilio-flex-is-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [TikTok Audiences Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/tiktok-audiences-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Tagging Changes for SDK calls | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-tagging-changes-for-sdk-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [US A2P 10DLC Registration Available for Government Agencies | Twilio](https://www.twilio.com/en-us/changelog/us-a2p-10dlc-registration-available-for-government-agencies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Additional WhatsApp business profile fields (2nd website, vertical, and about) are now editable within Twilio Console | Twilio](https://www.twilio.com/en-us/changelog/additional-whatsapp-business-profile-fields--2nd-website--vertic.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Regional Voice is now Generally Available in Australia | Twilio](https://www.twilio.com/en-us/changelog/regional-voice-is-now-generally-available-in-australia.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Twilio Studio widget: Call Recording | Twilio](https://www.twilio.com/en-us/changelog/new-twilio-studio-widget--call-recording.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Admins can now login to their self-hosted Flex Applications without SSO | Twilio](https://www.twilio.com/en-us/changelog/admins-can-now-login-to-their-self-hosted-flex-applications-with.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Solution blueprint for Microsoft Teams using Oracle Communications SBCs and Twilio Elastic SIP Trunking | Twilio](https://www.twilio.com/en-us/changelog/solution-blueprint-for-microsoft-teams-using-oracle-communicatio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio programmable messaging to remove any phone range blocks that have been active for longer than 30 days](https://www.twilio.com/en-us/changelog/Twilio_programmable_message_Phone_range_blocks_removal.md): 
* [Push Notifications General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/push-notifications-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Audio Playback with Play](https://www.twilio.com/en-us/changelog/audio-playback-with-play.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.29](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui2.md): 
* [Data Graph Entity Preview General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/data-graph-entity-preview-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio SendGrid no longer supports TLS v1.0 and v1.1 for mail send.](https://www.twilio.com/en-us/changelog/TLS_Deprecation.md): Twilio SendGrid no longer supports TLS v1.0 and v1.1 for mail send. Any connection attempts made after this date will fail. Due to TLS security vulnerabilities, we’re taking steps to make our mail pipeline safer. Support for TLS 1.2
* [Twilio Studio now supports Amazon Polly Neural Text-to-Speech voices](https://www.twilio.com/en-us/changelog/twilio-studio-now-supports-amazon-polly-neural-text-to-speech-vo.md): 
* [New Amazon Polly Voices available for Say | Twilio](https://www.twilio.com/en-us/changelog/new-amazon-polly-voices-available-for-say-update-01-2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Client Call Notification Webhook is now GA](https://www.twilio.com/en-us/changelog/client-call-notification-webhook-is-now-ga.md): 
* [Elastic SIP Trunking allows Dual-Channel Recording | Twilio](https://www.twilio.com/en-us/changelog/elastic-sip-trunking-allows-dual-channel-recording.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio SIP Products Interface TLS 1.0/1.1 End of Life](https://www.twilio.com/en-us/changelog/Twilio_SIP_TLS_1-0_1-1_End_Of_Life.md): 
* [Changes to Conference and Participant Durations Display on Twilio Console | Twillio](https://www.twilio.com/en-us/changelog/changes-conference-and-participant-durations-display-twilio-cons.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Authy App Unlock Method Data](https://www.twilio.com/en-us/changelog/authy-app-unlock-method-data.md): 
* [Upgrade your Elastic SIP Trunking calls-per-second (CPS) on-demand | Twilio](https://www.twilio.com/en-us/changelog/upgrade-your-elastic-sip-trunking-calls-second-cps-demand.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hosted Numbers Eligibility API Now in Public Beta for US and Canada](https://www.twilio.com/en-us/changelog/hosted-numbers-eligibility-api-now-in-public-beta-for-us-and-can.md): 
* [New Granular Roles for Account API Access Management](https://www.twilio.com/en-us/changelog/account-api-access-new-roles.md): We've introduced two new granular roles in the Twilio Console: Account API Access Admin and Account API Access Viewer.
* [Google Business Messages now available in Public Beta](https://www.twilio.com/en-us/changelog/google-business-messages-now-available-in-public-beta.md): 
* [[U.S. A2P 10DLC] Introducing Messaging Regulatory Compliance in the Twilio Console | Twilio](https://www.twilio.com/en-us/changelog/us-a2p-10dlc-introducing-messaging-regulatory-compliance-in-the-twilio-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Single Sends API update](https://www.twilio.com/en-us/changelog/single-sends-api-update.md): 
* [Certificate Rotation for all Twilio REST API endpoints](https://www.twilio.com/en-us/changelog/certificate-rotation-for-all-twilio-rest-api-endpoints1.md): Effective March 3, 2025, Twilio has completed the certificate rotation in All Twilio REST APIs.
* [Auto Instrumentation Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/auto-instrumentation-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Agent workload reporting in Flex Insights | Twilio](https://www.twilio.com/en-us/changelog/agent-workload-reporting-in-flex-insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing Retries with Exponential Backoff in TaskRouter SDK V1 & Taskrouter SDK for Flex](https://www.twilio.com/en-us/changelog/Taskrouter_v1_changes.md): 
* [TrustHub email address change](https://www.twilio.com/en-us/changelog/TrustHub-email-address-change.md): 
* [Changes to <Dial> behavior for Enhanced Programmable SIP Feature Accounts | Twilio](https://www.twilio.com/en-us/changelog/changes-to-dial-behavior-for-enhanced-programmable-sip-feature-accounts.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify Fraud Insights for Automatic SMS Fraud Detection is in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/verify-fraud-insights-for-automatic-sms-fraud-detection-is-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing Group texting in Conversations | Twilio](https://www.twilio.com/en-us/changelog/introducing-group-texting-in-conversations-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [CNAM for Programmable Voice in the United States | Twilio](https://www.twilio.com/en-us/changelog/cnam-for-programmable-voice-in-the-united-states.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Data Graph Visual Builder General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/data-graph-visual-builder-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Client Insights preview API shutdown](https://www.twilio.com/en-us/changelog/client-insights-preview-api-shutdown.md): 
* [Reseller Insights page in Twilio Console is being deprecated](https://www.twilio.com/en-us/changelog/Reseller-Insights.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.27](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui1.md): 
* [Account Name for SendGrid Accounts](https://www.twilio.com/en-us/changelog/account-name.md): 
* [Changes to Voice Insights packet loss reporting](https://www.twilio.com/en-us/changelog/changes-to-voice-insights-packet-loss-reporting.md): 
* [Twilio SendGrid Releases Domain Connect Support for GoDaddy | Twilio](https://www.twilio.com/en-us/changelog/twilio-sendgrid-releases-domain-connect-support-for-godaddy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Subscriptions with SQL Traits GA | Twilio](https://www.twilio.com/en-us/changelog/2023/subscriptions-with-sql-traits-ga.md): With Twilio, unite communications and strengthen customer relationships across your business
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.13](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui5.md): 
* [Final End of Life Date Announcement for Twilio Voice JS SDK 1.x](https://www.twilio.com/en-us/changelog/final-end-of-life-date-announcement-for-twilio-voice-js-sdk-1-x.md): 
* [Flex SDK is now in Public Beta](https://www.twilio.com/en-us/changelog/flex-sdk-library-in-public-beta.md): 
* [AudioSwitch - An Android audio management library for real-time communication apps](https://www.twilio.com/en-us/changelog/audioswitch---an-android-audio-management-library-for-real-time-1.md): 
* [Google Business Messages End of Life Notice](https://www.twilio.com/en-us/changelog/google-business-messages-end-of-life-notice.md): 
* [PI Key and 2FA Requirements Enforced for Free Users](https://www.twilio.com/en-us/changelog/pi-key-and-2fa-requirements-enforced-for-free-users.md): 
* [External Storage for Video Recordings is available to all | Twilio](https://www.twilio.com/en-us/changelog/external-storage-for-video-recordings-is-available-to-all.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bi-directional Streaming support with Media Streams](https://www.twilio.com/en-us/changelog/bi-directional-streaming-support-with-media-streams.md): 
* [Emergency Calling in United Kingdom | Twilio](https://www.twilio.com/en-us/changelog/emergency-calling-united-kingdom-programmable-voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Calls per second billing errors](https://www.twilio.com/en-us/changelog/cps-billing-errors.md): 
* [Real-Time Windowed Audiences General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/real-time-windowed-audiences-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Lookup Reassigned Number is now in Public Beta](https://www.twilio.com/en-us/changelog/Reassigned_Number_Beta_Launch.md): 
* [Reusable Regulatory Objects in the Twilio web Console](https://www.twilio.com/en-us/changelog/reusable-regulatory-objects-in-the-twilio-web-console.md): 
* [New Twilio Interconnect Exchange - Tokyo, Japan](https://www.twilio.com/en-us/changelog/new-twilio-interconnect-exchange---tokyo--japan.md): 
* [Super SIM Fleet Data Limits Can Now Be Updated | Twilio](https://www.twilio.com/en-us/changelog/super-sim-fleet-data-limits-can-now-be-updated.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Compositions Bulk Deletion in the Twilio Console](https://www.twilio.com/en-us/changelog/video-compositions-bulk-deletion-in-the-twilio-console.md): 
* [Klaviyo (Actions) Destination in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/klaviyo-actions-destination-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Increasing Actions Per Second for Chat](https://www.twilio.com/en-us/changelog/increasing-actions-per-second-for-chat.md): 
* [Essentials 40k and 100k Pricing and Packaging Changes | Twilio](https://www.twilio.com/en-us/changelog/essentials-40k-and-100k-pricing-and-packaging-changes.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [General Availability of Google Voices for <Say>](https://www.twilio.com/en-us/changelog/general-availability-google-voices-for-say.md): Twilio has updated its Text-To-Speech offering adding support for Google voices in GA. This release includes +100 new voices
* [Video iOS 3.0 - Signalling Region Selection API](https://www.twilio.com/en-us/changelog/video-ios-3-0---signalling-region-selection-api.md): 
* [Brand Registration - Authentication+ 2FA Verify](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--brand-registration---authentication--2fa-verify.md): 
* [New Audit Events for Voice Recordings and Transcriptions to log media access | Twilio](https://www.twilio.com/en-us/changelog/new-audit-events-for-voice-recordings-and-transcriptions-to-log-media-access.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [WhatsApp Template Console Redesign & Translation Support | Twilio](https://www.twilio.com/en-us/changelog/whatsapp-template-console-redesign---translation-support.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New 14-day limit for paused tasks in Flex](https://www.twilio.com/en-us/changelog/new-14-day-limit-for-paused-tasks-in-flex.md): 
* [Conversations events now available in Event Streams](https://www.twilio.com/en-us/changelog/conversations-events-now-available-in-event-streams.md): 
* [Phone Numbers now visible on Campaign details page](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--connected-phone-numbers-now-visible-on-campaign.md): enhanced the Console UI to improve end-user usability by adding visibility of phone numbers associated with A2P directly on the Campaign details page.
* [Automatic SMS Verification Support on Android](https://www.twilio.com/en-us/changelog/automatic-sms-verification-support-on-android.md): 
* [Debugger Webhook Upgrade](https://www.twilio.com/en-us/changelog/debugger-webhook-upgrade.md): 
* [Reminder: Upcoming changes to Programmable Voice behavior | Twilio](https://www.twilio.com/en-us/changelog/reminder--upcoming-changes-to-programmable-voice-behavior.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Workforce Management Real-Time Adherence Feed is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/flex-workforce-management-real-time-adherence-feed-is-generally-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing PSTN Connectivity for Microsoft Teams Direct Routing using Audiocodes SBC | Twilio](https://www.twilio.com/en-us/changelog/introducing-pstn-connectivity-for-microsoft-teams-direct-routing.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Super SIM Distributed Internet Breakout - Singapore | Twilio](https://www.twilio.com/en-us/changelog/super-sim-distributed-internet-breakout---singapore.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Group Texting Public Beta](https://www.twilio.com/en-us/changelog/Group-Texting-is-now-in-Public-Beta.md): Twilio Announces Group Texting in Public Beta
* [Twilio SendGrid to Upgrade Legacy Marketing Campaigns Starting March 31, 2025](https://www.twilio.com/en-us/changelog/upcoming-improvements-to-your-twilio-sendgrid-legacy-marketing-c.md): 
* [Regulatory Compliance API Private Beta](https://www.twilio.com/en-us/changelog/v3-regulatory-compliance-api-private-beta.md): Twilio is launching the Regulatory Compliance API Private Beta, aimed at improving the Twilio compliance onboarding API experience.
* [Compliance Toolkit in Public Beta](https://www.twilio.com/en-us/changelog/compliance-toolkit-in-public-beta1.md): 
* [Calabrio ONE integration is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/calabrio-one-integration-validated-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Feedback API EOL](https://www.twilio.com/en-us/changelog/voice-feedback-api-eol.md): 
* [Twilio Console now lets you upload and crop images when creating an RCS Sender](https://www.twilio.com/en-us/changelog/twilio-console-now-lets-you-upload-and-crop-images-when-creating.md): 
* [Intra-queue transfer timestamp update in TaskRouter](https://www.twilio.com/en-us/changelog/intra-queue-transfer-timestamp-update-in-taskrouter-.md): 
* [Engage Events Source General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/engage-events-source-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [NPA-NXX Phone Overlays: April and May 2025](https://www.twilio.com/en-us/changelog/npa-nxx-phone-overlays--april-and-may-2025.md): 
* [We’re adding business registration numbers to Toll-Free verification](https://www.twilio.com/en-us/changelog/we-re-adding-business-registration-numbers-to-toll-free-verifica.md): 
* [Programmable SMS Geo Permissions - Risky Country User Acknowledgement | Twilio](https://www.twilio.com/en-us/changelog/programmable-sms-geo-permissions-risky-country-user-acknowledgement.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [<Say> Amazon Polly Neural voices in Conversational speaking style by default | Twilio](https://www.twilio.com/en-us/changelog/-say--amazon-polly-neural-voices-in-conversational-speaking-styl.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Projects limited to a single TaskRouter Workspace | Twilio](https://www.twilio.com/en-us/changelog/flex-projects-limited-to-a-single-taskrouter-workspace.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Changes to Call and Conference Log Availability | Twilio](https://www.twilio.com/en-us/changelog/changes-call-and-conference-log-availability.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Analytics React Native Classic End of Support on May 15, 2023 | Twilio](https://www.twilio.com/en-us/changelog/2022/analytics-react-native-classic-end-of-support-on-may-15-2023.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Marketo Static Lists (Actions) General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/marketo-static-lists-actions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Drill Down from Historical Reporting to Flex | Twilio](https://www.twilio.com/en-us/changelog/drill-down-from-historical-reporting-to-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [ConversationRelay Deepgram Nova-3](https://www.twilio.com/en-us/changelog/conversationrelay--deepgram-nova-3-speech-to-text-is-now-availab.md): 
* [Customers can view reasons for brand registration failure in A2P 10DLC | Twilio](https://www.twilio.com/en-us/changelog/-customers-can-view-reasons-for-brand-registration-failure-in-a20.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Clearer test sends](https://www.twilio.com/en-us/changelog/clearer-test-sends0.md): 
* [Super SIM Usage Records Can Be Filtered and Grouped by Resource Types](https://www.twilio.com/en-us/changelog/super-sim-usage-records-can-be-filtered-and-grouped-by-resource-.md): 
* [Multiple Alphanumeric Sender IDs under a single account](https://www.twilio.com/en-us/changelog/Multiple-Alphanumeric-Sender-IDs.md): Multi Sender ID provides Twilio customers with the capability to register multiple Alphanumeric Sender IDs under a single account within the same country.
* [Collect Confirm | Twilio](https://www.twilio.com/en-us/changelog/collect-confirm.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Create segments based on “Date Added” and “Last Updated” of a Contact](https://www.twilio.com/en-us/changelog/create-segments-based-on--date-added--and--last-updated--of-a-co.md): 
* [Video Log Analyzer API General Availability | Twilio](https://www.twilio.com/en-us/changelog/video-log-analyzer-api-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [US A2P 10DLC is now a fully verified route](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--full-blocking-of-traffic-sent-from-unregistered.md): 
* [New Audit Events for Voice Recordings and Transcriptions | Twilio](https://www.twilio.com/en-us/changelog/new-audit-events-for-voice-recordings-and-transcriptions.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ability to edit A2P Brand Registration to Address Verification Failures | Twilio](https://www.twilio.com/en-us/changelog/ability-to-edit-a2p-brand-registration-to-address-verification-f.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Multi-Language Transcriptions in Voice Intelligence](https://www.twilio.com/en-us/changelog/multi-language-voice-intelligence.md): 
* [Search and Filter for Content Templates](https://www.twilio.com/en-us/changelog/search_and_filter_content_templates1.md): You can now search, filter, and sort Content Templates based on their language, the type, the date it was created, and the contents within the template.
* [Notify API End of Life Notice | Twilio](https://www.twilio.com/en-us/changelog/notify-api-eol-notice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dual-channel Voice Conference Recordings](https://www.twilio.com/en-us/changelog/dual-channel-voice-conference-recordings.md): 
* [Invoices Display Account Project Name](https://www.twilio.com/en-us/changelog/invoices-display-account-project-name.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.18](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui10.md): 
* [Upcoming changes to log availability for Messages](https://www.twilio.com/en-us/changelog/upcoming-changes-to-log-availability-for-messages.md): 
* [Introducing <Start><Recording>!](https://www.twilio.com/en-us/changelog/introducing-start-recording.md): 
* [Super SIM is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/super-sim-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Conference Insights General Availability | Twilio](https://www.twilio.com/en-us/changelog/conference-insights-general-availability.md): 
* [Changes to Legacy Boku Identity APIs Infrastructure in Australia](https://www.twilio.com/en-us/changelog/legacy-boku-identity-infrastrutuce-au.md): 
* [Alerts for real-time contact center performance in Flex now available in public beta](https://www.twilio.com/en-us/changelog/alerts-for-real-time-contact-center-performance-in-flex-now-avai.md): 
* [Manage Phone Numbers’ Messaging Service assignment in Console | Twilio](https://www.twilio.com/en-us/changelog/manage-phone-numbers--messaging-service-assignment-in-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Conference Insights Event Streams](https://www.twilio.com/en-us/changelog/conference-insights-event-streams.md): 
* [Messaging on pending U.S. Toll-free phone numbers is now fully blocked](https://www.twilio.com/en-us/changelog/messaging-on-u-s--toll-free-phone-numbers-pending-verification-i.md): 
* [Programmable Chat End of Life Notice | Twilio](https://www.twilio.com/en-us/changelog/programmable-chat-end-of-life-notice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New selected-ice-candidate-pair Event in Voice Insights | Twilio](https://www.twilio.com/en-us/changelog/new-selected-ice-candidate-pair-event-in-voice-insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Frontline is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/twilio-frontline-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reminder: Upcoming changes to log availability for Calls and Conferences](https://www.twilio.com/en-us/changelog/-reminder--upcoming-changes-to-log-availability-for-calls-and-co.md): 
* [Create and send a Single Send to an engagement-based segment](https://www.twilio.com/en-us/changelog/create-and-send-a-single-send-to-an-engagement-based-segment.md): 
* [Voice Android 5.1 - Automatic Network Switching](https://www.twilio.com/en-us/changelog/voice-android-5-1---automatic-network-switching.md): 
* [Flex UI 1.26 and Webchat UI 2.9 are now available, with Browser Notifications and Markdown for Web Chat now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-1-26-and-webchat-ui-2-9-are-now-available--with-browser-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reverse ETL Alerting now supports user-defined email addresses and Slack webhooks | Twilio](https://www.twilio.com/en-us/changelog/2024/reverse-etl-alerting-now-supports-user-defined-email-addresses-and-slack-webhooks.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Certificate Rotation in Osaka regional ingress REST API](https://www.twilio.com/en-us/changelog/certificate-rotation-in-jp2-rest-api.md): 
* [WhatsApp Zero Tap and One Tap Authentication Templates are now supported on Twilio](https://www.twilio.com/en-us/changelog/whatsapp-zero-tap-and-one-tap.md): 
* [Support for using React version 16.13.1 on Flex is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/support-for-using-react-version-16-13-1-on-flex-is-now-generally.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Restricted API Keys Public beta](https://www.twilio.com/en-us/changelog/restricted-api-keys-public-beta.md): Restricted API Keys allow you to decide which Twilio API Resources an API Key can access, and which action(s) the API Key is allowed to take on those API Resources. We are now supporting permissions for Studio, Voice, SIP, Messages, and Long Codes APIs. Please note, we are actively adding more permissions to this product.
* [Intelligent Alerts now available in Public Beta](https://www.twilio.com/en-us/changelog/intelligent-alerts-now-available-in-public-beta---unleashing-the.md): 
* [Expansion of Functions and Assets to EMEA](https://www.twilio.com/en-us/changelog/expansion-of-functions-and-assets-to-emea.md): 
* [Custom Automation Exit Criteria](https://www.twilio.com/en-us/changelog/custom-automation-exit-criteria.md): 
* [Inbound Calls to Trial Accounts must use Verified CallerID](https://www.twilio.com/en-us/changelog/inbound-calls-to-trial-accounts-must-use-verified-callerid.md): 
* [Selective Sync General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/selective-sync-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Retrieve Toll-Free Verification records across Subaccounts](https://www.twilio.com/en-us/changelog/retrieve-toll-free-verification-records-across-subaccounts.md): Customers registering for Toll-Free numbers can now retrieve all subaccount verification records under a main account by using the new ‘IncludeSubAccounts’ parameter.
* [Functions Invocations is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/functions-invocations-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Changes to status callback behavior for calls placed to mobile Voice SDK applications](https://www.twilio.com/en-us/changelog/changes-to-status-callback-behavior-for-calls-placed-to-mobile-voice-sdk-applications.md): 
* [Latency Report available in Messaging Insights | Twilio](https://www.twilio.com/en-us/changelog/latency-report-available-in-messaging-insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Destination Insert Functions General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/destination-insert-functions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Sending content templates in WhatsApp messages is now available in Flex](https://www.twilio.com/en-us/changelog/sending-content-templates-in-whatsapp-messages-is-now-available-.md): 
* [Emergency Calling in United Kingdom | Twilio](https://www.twilio.com/en-us/changelog/emergency-calling-united-kingdom-sip-trunking.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Plugins Dashboard and Plugins API are now Generally Available](https://www.twilio.com/en-us/changelog/plugins-dashboard-and-plugins-api-are-now-generally-available.md): 
* [API Key and 2FA Requirements Enforced for remaining Free Users | Twilio](https://www.twilio.com/en-us/changelog/api-key-and-2fa-requirements-enforced-for-remaining-free-users.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Branded Calls is currently not accepting new customers into the Private Beta](https://www.twilio.com/en-us/changelog/branded-calls-is-currently-not-accepting-new-customers-into-the-.md): 
* [Flex UI 1.17 with support for Initial Audio Device Check is now available](https://www.twilio.com/en-us/changelog/flex-ui-1-17-with-support-for-initial-audio-device-check-is-now-.md): 
* [BigQuery supported as Linked Audience warehouse source in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/bigquery-supported-as-linked-audience-warehouse-source-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [WhatsApp Sender Status, Messaging Limits, and Quality Rating now visible in Twilio Console](https://www.twilio.com/en-us/changelog/whatsapp-status-messaging-limits-quality-rating-now-visible-in-twilio-console.md): 
* [Group Texting is now generally available in Conversations](https://www.twilio.com/en-us/changelog/group-texting-is-now-generally-available-in-conversations.md): Group Texting enables businesses to create MMS conversations between multiple phone numbers and chat users.
* [Profiles Sync New Table | Twilio](https://www.twilio.com/en-us/changelog/2023/profiles-sync-new-table.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Lookup Mobile Intelligence Packages in Beta | Twilio](https://www.twilio.com/en-us/changelog/lookup-mobile-intelligence-packages-in-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Charges on Invoice Now Grouped by Product and Country](https://www.twilio.com/en-us/changelog/charges-on-invoice-now-grouped-by-product-and-country-.md): 
* [Flex UI 1.12 with AudioPlayerManager API is now available](https://www.twilio.com/en-us/changelog/flex-ui-1-12-with-audioplayermanager-api-is-now-available.md): 
* [Shuttle Pay Connector Public Beta](https://www.twilio.com/en-us/changelog/shuttle-pay-connector-public-beta.md): 
* [Security Alert: Update to the Authy Android (v25.1.0) and iOS App (v26.1.0)](https://www.twilio.com/en-us/changelog/Security_Alert_Authy_App_Android_iOS.md): 
* [Preview Segment Sample Contacts](https://www.twilio.com/en-us/changelog/preview-segment-sample-contacts.md): 
* [Launching Twilio Conversations](https://www.twilio.com/en-us/changelog/launching-twilio-conversations.md): 
* [SendGrid Webhook: New Fields Added to Deferred Event Payload | Twilio](https://www.twilio.com/en-us/changelog/sendgrid-webhook-new-fields-deferred-event-payload.md): Starting December 16, 2024, Twilio's Webhook service adds 'from' and 'domain' fields to deferred event payloads, enhancing data insights and tracking. Ensure smooth integration by updating and testing your system. Learn more in our Webhook Documentation.
* [Voice Android 4.4.0 - Custom Parameters in Cancelled Call Notification](https://www.twilio.com/en-us/changelog/voice-android-4-4-0---custom-parameters-in-cancelled-call-notifi.md): 
* [WhatsApp and MMS in Engage Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2023/whatsapp-and-mms-in-engage-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Real-Time Transcriptions for Twilio Video now Generally Available](https://www.twilio.com/en-us/changelog/real-time-transcriptions-for-twilio-video-now-generally-availabl.md): 
* [Flex Real-Time Queues View is now available in public beta to supervisors and admins](https://www.twilio.com/en-us/changelog/flex-real-time-queues-view-is-now-available-in-public-beta-to-su.md): 
* [Flex now supports Single Sign-On Identity Providers that disallow iframed logins](https://www.twilio.com/en-us/changelog/flex-now-supports-single-sign-on-identity-providers-that-disallo.md): 
* [Effective April 19, 2024 Link Shortening for Programmable Messaging is now HIPAA Eligible.](https://www.twilio.com/en-us/changelog/effective-april-19--2024-link-shortening-for-programmable-messag.md): 
* [Data Residency for SMS (EU) is now in Private Beta](https://www.twilio.com/en-us/changelog/data-residency-for-sms--eu--is-now-in-private-beta.md): 
* [Senders API - WhatsApp is now Generally Available](https://www.twilio.com/en-us/changelog/senders-api-whatsapp.md): The Senders API - WhatsApp, is now generally available, providing customers with an automated and scalable way to register, and manage WhatsApp senders.
* [Bug fix for PDD values being reported higher than actual values for some scenarios | Twilio](https://www.twilio.com/en-us/changelog/bug-fix-for-pdd-values-being-reported-higher-than-actual-values-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer role permissions changed to view only for Voice Settings in Twilio console | Twilio](https://www.twilio.com/en-us/changelog/developer-role-permissions-changed-to-view-only-for-voice-settin.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Improvements to Account Insights | Twilio](https://www.twilio.com/en-us/changelog/collect-prefill/improvements-to-account-insights-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New WhatsApp Media Content Types Supported on Twilio in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/new-whatsapp-media-content-types-supported-on-twilio-in-public-b.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing Public Key Encryption for Conversational Intelligence](https://www.twilio.com/en-us/changelog/conversational-intelligence-public-key-encryption.md): Conversational Intelligence Public Key Encryption is now available to Twilio Enterprise Edition and Twilio Security Edition customers. With this feature, you can ensure your Conversational Intelligence Transcripts and Language Operator Results are encrypted using your own public key, at the moment they are generated. Only you, the private key holder, can access the decrypted content. You now have even greater control over your customers’ sensitive conversation data and operator insights, helping you to meet the highest security standards.
* [ConversationRelay is now available in Public Beta](https://www.twilio.com/en-us/changelog/conversationrelay-is-now-available-in-public-beta.md): 
* [Chat Channel Migration API | Twilio](https://www.twilio.com/en-us/changelog/chat-channel-migration-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Message Scheduling Now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/message-scheduling-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Chat Monitoring added to Flex Teams View](https://www.twilio.com/en-us/changelog/chat-monitoring-added-to-flex-teams-view-.md): 
* [Twilio integration with Salesforce Service Cloud Voice is now available in public beta](https://www.twilio.com/en-us/changelog/twilio-integration-with-salesforce-service-cloud-voice-is-now-av.md): 
* [Simplified steps in console and troubleshooting guide to edit your US A2P 10DLC brand](https://www.twilio.com/en-us/changelog/simplified-steps-in-console-and-troubleshooting-guide-to-edit-yo.md): 
* [Twilio Live for interactive streaming is now available in private beta](https://www.twilio.com/en-us/changelog/twilio-live-for-interactive-streaming-is-now-available-in-privat.md): 
* [Display and Video 360 (Actions) Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/display-and-video-360-actions-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex Plugins CLI now provides additional cleanup of plugin packages of archived plugins | Twilio](https://www.twilio.com/en-us/changelog/fleplugins-cli-now-provides-additional-cleanup-of-plugin-package.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Agent Copilot enhances wrap-up with topics and subtopics](https://www.twilio.com/en-us/changelog/agent-copilot-enhances-wrap-up-with-topics-and-subtopics-.md): 
* [Imposing Rate Limits on some SendGrid V2 API Endpoints](https://www.twilio.com/en-us/changelog/imposing-rate-limits-on-some-sendgrid-v2-api-endpoints.md): 
* [Twilio CLI is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/twilio-cli-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Outbound Call Queue Insights in Programmable Voice REST API](https://www.twilio.com/en-us/changelog/outbound-call-queue-insights-in-programmable-voice-rest-api.md): 
* [Advanced Opt-Out for SMS is Generally Available](https://www.twilio.com/en-us/changelog/advanced-opt-out-for-sms-is-generally-available.md): 
* [Flex UI and Flex WebChat UI API Reference are now available in Pilot](https://www.twilio.com/en-us/changelog/flex-ui-and-flex-webchat-ui-api-reference-are-now-available-in-p.md): 
* [Programmable Fax disabled for new and non active accounts | Twilio](https://www.twilio.com/en-us/changelog/programmable-fax-disabled-for-new-and-non-active-accounts.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Conference Insights Event Streams | Twilio](https://www.twilio.com/en-us/changelog/conference-insights-event-streams1.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Insights Historical Reporting: Additional Custom Data Fields | Twilio](https://www.twilio.com/en-us/changelog/flex-insights-historical-reporting--additional-custom-data-field.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex Insights now includes Agent Copilot metrics and attributes](https://www.twilio.com/en-us/changelog/flex-insights-now-includes-agent-copilot-metrics-and-attributes.md): 
* [Twilio Virtual Agent with Dialogflow CX adds Session Resumption and Action Callbacks for Last Matched Intent and Sentiment](https://www.twilio.com/en-us/changelog/twilio-virtual-agent-with-dialogflow-cx-adds-session-resumption-.md): 
* [Virtual Background JavaScript library now generally available | Twilio](https://www.twilio.com/en-us/changelog/virtual-background-javascript-library-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Customizable Call Logs for Elastic SIP Trunking | Twilio](https://www.twilio.com/en-us/changelog/customizable-call-logs-for-elastic-sip-trunking.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Webchat 3.0 allowed origins feature increases security](https://www.twilio.com/en-us/changelog/webchat-new-allowed-origins-field.md): 
* [Build reusable functionality with Studio Subflows, now GA | Twilio](https://www.twilio.com/en-us/changelog/build-reusable-functionality-with-studio-subflows--now-ga-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Real-Time Transcriptions supports Deepgram, Nova-3, HIPAA Eligibility in Persisted Transcripts](https://www.twilio.com/en-us/changelog/twilio-real-time-transcriptions-now-supports-deepgram--nova-3--a.md): 
* [Regulatory Compliance - Public Beta Regulations API](https://www.twilio.com/en-us/changelog/regulatory-compliance---public-beta-regulations-api.md): 
* [Per-Service Webhook is now available in the Conversations | Twilio](https://www.twilio.com/en-us/changelog/per-service-webhook-is-now-available-in-the-conversations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Changes to Voice Insights Advanced Features Billing for some call flows | Twilio](https://www.twilio.com/en-us/changelog/changes-to-voice-insights-advanced-features-billing-for-some-cal0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Changes to Legacy Boku Identity APIs Infrastructure in Europe](https://www.twilio.com/en-us/changelog/legacy-boku-identity-infrastrutuce-eu.md): 
* [Flex Plugin Library is now in Public Beta](https://www.twilio.com/en-us/changelog/flex-plugin-library-public-beta.md): The Flex Plugin Library is a collection of ready-to-install Flex plugins. It is now available in Public Beta in the Flex Admin Dashboard.
* [New Porting APIs for US Local Numbers Now in Public Beta](https://www.twilio.com/en-us/changelog/new-porting-apis-for-us-local-numbers-now-in-public-beta.md): 
* [Bulk Export for Calls | Twilio](https://www.twilio.com/en-us/changelog/bulk-export-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Limitation to Group MMS | Twilio](https://www.twilio.com/en-us/changelog/limitation-to-group-mms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Changes to Voice Insights Advanced Features Billing for some call flows | Twilio](https://www.twilio.com/en-us/changelog/changes-to-voice-insights-advanced-features-billing-for-some-cal.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lionbridge Integration is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/lionbridge-integration-is-validated-for-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing Twilio Voice JS SDK Reference Components](https://www.twilio.com/en-us/changelog/introducing-twilio-voice-js-sdk-reference-components.md): 
* [Error codes for A2P 10DLC Campaign reviews are now available in Console](https://www.twilio.com/en-us/changelog/error-codes-for-a2p-10dlc-campaign-reviews-now-in-console.md): Twilio has released support for error codes within the Console for campaign reviews. With this latest update, customers can easily identify the reason for campaign rejection with an error code and explanation.
* [Compliance Report now has Toll-Free & Regulatory Compliance information](https://www.twilio.com/en-us/changelog/compliance-report-now-has-toll-free---regulatory-compliance-info.md): 
* [Broadcasts Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/broadcasts-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Seven Additional Products Supported in the Twilio Monitor API](https://www.twilio.com/en-us/changelog/seven-additional-products-supported-in-the-twilio-monitor-api.md): 
* [Flex UI 1.15 is now available with improved chat support and an API for agent activity](https://www.twilio.com/en-us/changelog/flex-ui-1-15-is-now-available-with-improved-chat-support-and-an-.md): 
* [Programmable Voice Calls Per Second Changes | Twilio](https://www.twilio.com/en-us/changelog/programmable-voice-calls-per-second-changes.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.7.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-7-0-is-now-available.md): 
* [Flex UI 1.31 is now available, with Degraded mode for Flex UI partial initialization during service disruption | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-1-31-is-now-available--with-degraded-mode-for-flex-ui-pa.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Extension of Configurable Queue TTL/Validity Period](https://www.twilio.com/en-us/changelog/extension-of-configurable-queue-ttl-validity-period.md): 
* [TaskRouter now always uses multitasking in new projects | Twilio](https://www.twilio.com/en-us/changelog/taskrouter-now-always-uses-multitasking-in-new-projects.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Frontline Voice Extensibility](https://www.twilio.com/en-us/changelog/twilio-frontline-voice-extensibility0.md): 
* [Programmable Voice REST API to retrieve Call Events | Twilio](https://www.twilio.com/en-us/changelog/programmable-voice-rest-api-to-retrieve-call-events.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Changes to Automated IP Warmup Behavior](https://www.twilio.com/en-us/changelog/changes-to-automated-ip-warmup.md): 
* [Flex UI 2.0 is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-2-0-is-now-in-public-beta---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Intelligence is now Conversational Intelligence](https://www.twilio.com/en-us/changelog/voice-intelligence-is-now-conversational-intelligence.md): Unified AI understanding across Voice, Messaging & Virtual Agent interactions to unlock value from every customer conversation, no matter where it happens.
* [Voice Intelligence - New subscriptions to Event Streams will be restricted](https://www.twilio.com/en-us/changelog/voice-intelligence-event-stream-subscription-restricted.md): 
* [Verify adds support for user verification via email](https://www.twilio.com/en-us/changelog/verify-adds-support-for-user-verification-via-email.md): 
* [Increase WhatsApp Marketing Deliverability with Marketing Messages API](https://www.twilio.com/en-us/changelog/whatsapp-marketing-messages-api.md): With 0 code changes, start sending Marketing Messages with Marketing Messages API with Twilio to increase deliverability and decrease Twilio error code 63049.
* [Single Party Call Recordings](https://www.twilio.com/en-us/changelog/single-party-call-recordings.md): 
* [Stripe Source API Upgrade General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/stripe-source-api-upgrade-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Consent Management in Segment Connections is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/consent-management-in-segment-connections-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Live - Full HD resolution is now GA | Twilio](https://www.twilio.com/en-us/changelog/twilio-live---full-hd-resolution-is-now-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Conference Participant Labels | Twilio](https://www.twilio.com/en-us/changelog/conference-participant-labels.md): 
* [Video Android 4.3.0 - Dominant Speaker Detection API](https://www.twilio.com/en-us/changelog/video-android-4-3-0---dominant-speaker-detection-api.md): 
* [Meta is Updating WhatsApp Pricing on July 1, 2025](https://www.twilio.com/en-us/changelog/meta-is-updating-whatsapp-pricing-on-july-1--2025.md): 
* [Update to handling of Segment profiles that exceed identifier limits](https://www.twilio.com/en-us/changelog/update-to-handling-of-segment-profiles-that-exceed-identifier-li.md): 
* [Twilio SIPREC Billing Changes](https://www.twilio.com/en-us/changelog/twilio-siprec-billing-changes.md): 
* [Twilio Legacy WhatsApp Templates Platform Deprecation](https://www.twilio.com/en-us/changelog/legacy-whatsapp-.md): Starting April 1, 2025 customers using Legacy WhatsApp templates sent with a body parameter will start to experience brownouts. On April 22, all traffic using this method of templates will cease. Traffic must be moved to Content Templates.
* [Updates to Voice PCI (Payment Card Industry) Recordings console setting and retention policy](https://www.twilio.com/en-us/changelog/updates-to-voice-pci-recordings-console-setting-and-retention-policy.md): 
* [API to transfer Super SIMs between Subaccounts | Twilio](https://www.twilio.com/en-us/changelog/api-to-transfer-super-sims-between-subaccounts.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Authy App Multi-Device Toggle Status](https://www.twilio.com/en-us/changelog/authy-app-multi-device-toggle-status.md): 
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.19](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui11.md): 
* [Sendgrid Azure Marketplace Plan Migration](https://www.twilio.com/en-us/changelog/azure-marketplace-plan-migration0.md): SendGrid accounts on the Azure Marketplace will migrate from legacy plans to modern SendGrid plans. This migration may cause a price change for some customers.
* [Usage Summary per Account on Invoices with Multiple Accounts](https://www.twilio.com/en-us/changelog/usage-summary-per-account-on-invoices-with-multiple-accounts.md): 
* [Studio's HTTP widget now supports Twilio authentication](https://www.twilio.com/en-us/changelog/authenticate-with-twilio-when-making-an-http-request-to-a-twilio.md): 
* [OAuth for Twilio APIs is now in public beta](https://www.twilio.com/en-us/changelog/oauth-public-beta.md): OAuth for Twilio APIs is now in public beta
* [New Changes to Retention Policy for Functions and Assets | Twilio](https://www.twilio.com/en-us/changelog/new-changes-to-retention-policy-for-functions-and-assets.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Modifying Calls in Progress with TwiML](https://www.twilio.com/en-us/changelog/modifying-calls-in-progress-with-twiml.md): 
* [Voice JS SDK 2.0 GA | Twilio](https://www.twilio.com/en-us/changelog/voice-js-sdk-2-0-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Diversion header validation for termination calls | Twilio](https://www.twilio.com/en-us/changelog/diversion-header-validation-for-termination-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.12.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-12-0-is-now-available.md): 
* [New Google Ads API Functionality General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/new-google-ads-api-functionality-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Messaging transfers for Flex Conversations is now generally available](https://www.twilio.com/en-us/changelog/messaging-transfers-ga.md): 
* [Status Update Event Streams Now Include Additional Data](https://www.twilio.com/en-us/changelog/status-update-event-streams-now-include-additional-data.md): 
* [Salesforce (Actions) Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-actions-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Amazon Polly Neural Voices available for <Say> | Twilio](https://www.twilio.com/en-us/changelog/new-amazon-polly-neural-voices-available-for--say-0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.19 with support for Yarn is now available](https://www.twilio.com/en-us/changelog/flex-ui-1-19-with-support-for-yarn-is-now-available.md): 
* [Participant lookup is now available in the Conversations API | Twilio](https://www.twilio.com/en-us/changelog/participant-lookup-is-now-available-in-the-conversations-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Advanced Features now enabled for all Flex projects](https://www.twilio.com/en-us/changelog/voice-insights-advanced-features-now-enabled-for-all-flex-projec.md): 
* [Conference Insights Dashboard](https://www.twilio.com/en-us/changelog/conference-insights-dashboard.md): 
* [New Transformation Types through API - Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/new-transformation-types-through-api-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Source Volume Alerts and Improved Notifications are now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/source-volume-alerts-and-improved-notifications-are-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex Plugins CLI now enables and disables plugins in a single step | Twilio](https://www.twilio.com/en-us/changelog/flex-plugins-cli-now-enables-and-disables-plugins-in-a-single-st.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Manually Select the Winner of an A/B Test | Twilio](https://www.twilio.com/en-us/changelog/manually-select-the-winner-of-an-a-b-test.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Signed Event Webhook Requests and OAuth for Event Webhook in Public Beta](https://www.twilio.com/en-us/changelog/signed-event-webhook-requests-and-oauth-for-event-webhook-in-pub.md): 
* [Twilio C# Helper Library major version 6.x release | Twilio](https://www.twilio.com/en-us/changelog/twilio-c-helper-library-major-version-6x-release.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 1.23 is now available, with Conversation Screen usability improvements and connection loss recovery in Teams View](https://www.twilio.com/en-us/changelog/flex-ui-1-23-is-now-available--with-conversation-screen-usabilit.md): 
* [Voice Insights Subaccount Dashboard](https://www.twilio.com/en-us/changelog/voice-insights-subaccount-dashboard.md): 
* [Audience Size Change Alerts are now in Public Beta! | Twilio](https://www.twilio.com/en-us/changelog/2025/audience-size-change-alerts-are-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New IP Address Pool for Programmable Video in Germany](https://www.twilio.com/en-us/changelog/new-ip-address-pool-for-programmable-video-in-germany.md): 
* [Quota increases for WebRTC Go | Twilio](https://www.twilio.com/en-us/changelog/quota-increases-for-webrtc-go.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [RCS Messaging](https://www.twilio.com/en-us/changelog/introducing-rcs-messaging-to-canada.md): 
* [New Parameters in Callbacks for Inbound WhatsApp Messages | Twilio](https://www.twilio.com/en-us/changelog/new-parameters-in-callbacks-for-inbound-whatsapp-messages.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SendGrid Marketing Campaigns Integrations and Segment Event Source](https://www.twilio.com/en-us/changelog/sendgrid-marketing-campaigns-integrations-and-segment-event-sour.md): The latest update to our SendGrid Marketing Campaigns product enables you set up native integrations with your Marketing Campaigns account, starting first with Segment. We have also added a new Marketing Campaigns Segment Event Source within the Segment catalog.
* [Verify WhatsApp to SMS fallback for OTP delivery](https://www.twilio.com/en-us/changelog/Verify_Fallback_Scenarios.md): 
* [Known Agent Routing is now available in TaskRouter | Twilio](https://www.twilio.com/en-us/changelog/known-agent-routing-is-now-available-in-taskrouter.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Increased Filtering on Unregistered US 10DLC Numbers](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--increased-filtering-on-unregistered-us-10dlc-nu.md): 
* [US/CA Unassigned Calling Number Blocking](https://www.twilio.com/en-us/changelog/us-ca-unassigned-calling-number-blocking.md): 
* [Control what notifications you receive from Twilio](https://www.twilio.com/en-us/changelog/control-what-notifications-you-receive-from-twilio.md): 
* [New Design of Invoices Launched](https://www.twilio.com/en-us/changelog/new-design-of-invoices-launched.md): 
* [Call Annotation API Beta | Twilio](https://www.twilio.com/en-us/changelog/call-annotation-api-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Geo permissions name change for Norfolk Island (+672)](https://www.twilio.com/en-us/changelog/geo-permissions-name-change-for-norfolk-island-672.md): 
* [CallerId Parameter with Conference Create Participant API | Twilio](https://www.twilio.com/en-us/changelog/callerid-parameter-conference-create-participant-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reset of Unused Programmable SMS Geo Permissions on accounts created before April 2019 | Twilio](https://www.twilio.com/en-us/changelog/reset-of-unused-programmable-sms-geo-permissions-on-accounts-cre.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Messaging Data availability updated to 13 months | Twilio](https://www.twilio.com/en-us/changelog/messaging-data-availability-updated-to-13-months.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio/Pay now supports PIX Payments](https://www.twilio.com/en-us/changelog/twilio-pay.md): Twilio/pay now supports PIX payments through WhatsApp. Finsih financial transactions directly in WhatsApp.
* [VAT Invoices Available for Customers in Europe | Twilio](https://www.twilio.com/en-us/changelog/vat-invoices-available-for-customers-in-europe.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Google Adwords Remarketing List Destination Upgrade General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/google-adwords-remarketing-list-destination-upgrade-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Amazon Polly Neural Voices available for <Say> | Twilio](https://www.twilio.com/en-us/changelog/new-amazon-polly-neural-voices-available-for--say-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Health Score for Messaging now GA | Twilio](https://www.twilio.com/en-us/changelog/health-score-messaging-ga.md): Now GA: Twilio Health Score for Messaging gives daily insights on deliverability, engagement, and performance to help you improve faster.
* [Twilio Interconnect Voice IP Migration Complete](https://www.twilio.com/en-us/changelog/twilio-interconnect-voice-ip-migration-complete.md): 
* [Studio REST API v2 with Flow publishing support now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/studio-rest-api-v2-with-flow-publishing-support-now-generally-av.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Announcing Twilio’s Native Integration with Dialogflow ES | Twilio](https://www.twilio.com/en-us/changelog/announcing-twilio-s-native-integration-with-dialogflow-es.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Build on Flex using the latest version of React | Twilio](https://www.twilio.com/en-us/changelog/build-on-flex-using-the-latest-version-of-react.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Webhooks (Actions) Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/webhooks-actions-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Conference Announce Events | Twilio](https://www.twilio.com/en-us/changelog/conference-announce-events.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Conference Insights REST API | Twilio](https://www.twilio.com/en-us/changelog/conference-insights-rest-api.md): 
* [Predictive Traits Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/predictive-traits-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Zendesk Cloud Source Upgrade General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/zendesk-cloud-source-upgrade-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Now Live in Public Beta: Personalized Recommendations in Messaging Insights](https://www.twilio.com/en-us/changelog/now-live-in-public-beta--personalized-recommendations-in-messagi.md): 
* [Twilio Voice changes to withheld caller ID behavior](https://www.twilio.com/en-us/changelog/changes-to-withheld-caller-id-behavior.md): 
* [Flex integrations for Salesforce and Zendesk now use Native Outbound Dialing | Twilio](https://www.twilio.com/en-us/changelog/flex-integrations-for-salesforce-and-zendesk-now-use-native-outb.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [[U.S. A2P 10DLC] Ability to view phone numbers incurring unregistered penalty charges in Console | Twilio](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--ability-to-view-phone-numbers-incurring-unregis.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice iOS 5.0- iOS 13 (Xcode 11) Push notification support](https://www.twilio.com/en-us/changelog/voice-ios-5-0--ios-13--xcode-11--push-notification-support.md): 
* [SIP Header Manipulation is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/sip-header-manipulation-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [BYOC Trunking for Programmable Voice is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/byoc-trunking-programmable-voice-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Programmable Voice SRTP](https://www.twilio.com/en-us/changelog/programmable-voice-srtp.md): 
* [Twilio Real-Time Transcriptions now generally available](https://www.twilio.com/en-us/changelog/twilio-real-time-transcriptions-now-generally-available.md): 
* [Flex Outbound Dialing and Native Dialpad - Public Beta](https://www.twilio.com/en-us/changelog/flex-outbound-dialing-and-native-dialpad---public-beta.md): 
* [Segment Data Lakes for Azure General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/segment-data-lakes-for-azure-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Media is now available via Conversations REST API](https://www.twilio.com/en-us/changelog/media-is-now-available-via-conversations-rest-api.md): 
* [Verify tightens fraud prevention geo permissions for Italy and Argentina](https://www.twilio.com/en-us/changelog/Verify_Geo_Permission_Update.md): 
* [Studio now supports Content Templates](https://www.twilio.com/en-us/changelog/studio-content-templates1.md): Content Templates, Content Variables, and rich features from Content Template Builder are now supported in Studio. Content Templates are currently available on WhatsApp, Facebook Messenger, SMS, MMS, and Google Business Messages. New channels will continually be added. Content Templates can be used for generating automated responses to your customers in Twilio supported channels. Content Templates enable the use of rich content and personalization via buttons, media, variables, and channel specific template types to drive greater engagement and streamlined messaging interactions. Use Content Templates in Send and Send & Reply widgets. Use rich features in the Split widget. Variables in can now be specified in Content Variables in key-value pairs instead of body insertion in a simple deterministic structure. See our public documentation to learn more.
* [Conversation Orchestrator is now generally available](https://www.twilio.com/en-us/changelog/conversation-orchestrator-is-now-generally-available.md): Conversation Orchestrator is now GA. Create unified customer conversations across Voice, SMS, WhatsApp, RCS, Email, and Chat, with profile-based identity.
* [CNAM for Elastic SIP Trunking in the United States | Twilio](https://www.twilio.com/en-us/changelog/cnam-for-elastic-sip-trunking-in-the-united-states.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Maintain Caller-ID when Call Forwarding via Programmable Voice API | Twilio](https://www.twilio.com/en-us/changelog/maintain-caller-id-when-call-forwarding-via-programmable-voice-a0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Audiences Sync ETA General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/audiences-sync-eta-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Spam Reporting Improvements 11/17/21 | Twilio](https://www.twilio.com/en-us/changelog/spam-reporting-improvements-11-17-21.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify Events: Message Status Event Stream V2 released with new Tags parameter](https://www.twilio.com/en-us/changelog/verify-events--message-status-event-stream-v2-released-with-tags.md): 
* [Entity Property Condition Groups for Linked Audiences General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/entity-property-condition-groups-for-linked-audiences-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Programmable Voice SIP Enhancements | Twilio](https://www.twilio.com/en-us/changelog/new-programmable-voice-sip-enhancements.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Programmable Fax end of life one year notice | Twilio](https://www.twilio.com/en-us/changelog/programmable-fax-end-of-life-one-year-notice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Azure as Reverse ETL source is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/azure-as-reverse-etl-source-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Resume Conversation widget now available in Studio](https://www.twilio.com/en-us/changelog/resume-conversation-widget-now-available-in-studio.md): Studio now includes the Resume Conversation widget, which allows outbound Studio flows to connect to an existing Twilio Conversation. This widget fetches an existing Conversation, lists its participants, and configures Studio to continue the flow when inbound messages are received.
* [Legacy Amazon S3 Destination End of Sale | Twilio](https://www.twilio.com/en-us/changelog/2022/legacy-amazon-s3-destination-end-of-sale.md): With Twilio, unite communications and strengthen customer relationships across your business
* [[U.S. A2P 10DLC] Low Volume Standard Brand registration available in Twilio console | Twilio](https://www.twilio.com/en-us/changelog/us-a2p-10dlc-low-volume-standard-brand-registration-available-in-twilio-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [ConversationRelay widget is now available in Studio](https://www.twilio.com/en-us/changelog/conversationrelay-widget-is-now-available-in-studio.md): 
* [Audience Lookback Configuration General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/audience-lookback-configuration-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Verify Events: Verification Stream (all versions) will no longer provide updated message delivery status or error code information](https://www.twilio.com/en-us/changelog/verify-events-will-no-longer-provide-delivery-status-information.md): 
* [Voice Insights Call Summary and Events Updates | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-call-summary-and-events-updates.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Fraud Guard is now enabled by default for all new & existing Verify customers](https://www.twilio.com/en-us/changelog/fraud-guard-is-now-enabled-by-default-for-all-new-existing-verify-customers.md): 
* [Agents with pending reservations can now move between Available states](https://www.twilio.com/en-us/changelog/agents-with-pending-reservations-can-now-move-between-available-.md): 
* [Mock Brand and Campaign Registration for US A2P 10DLC | Twilio](https://www.twilio.com/en-us/changelog/mock-brand-and-campaign-registration-for-us-a2p-10dlc.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Adobe Target Web & Cloud Mode Destinations General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/adobe-target-web-cloud-mode-destinations-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Conference list endpoint update on July 13, 2026 | Twilio](https://www.twilio.com/en-us/changelog/conference-list-endpoint-july-2026.md): Conference list endpoint will default to in-progress conferences only on July 13, 2026
* [SFMC Extension Async Action](https://www.twilio.com/en-us/changelog/SFMC.md): This new action supports async batch for SFMC destination extensions (Without observability)
* [Analytics-Flutter Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/analytics-flutter-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Functions: Node.js v22 becomes the default runtime on June 11, 2026 | Twilio](https://www.twilio.com/en-us/changelog/twilio-functions--node-js-v22-becomes-the-default-runtime-on-jun.md): 
* [Edge Location in Voice Insights API responses | Twilio](https://www.twilio.com/en-us/changelog/elastic-sip-trunking-emergency-calls-will-always-get-routed-in-the-us-and-canada.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Segment for Healthcare General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/segment-for-healthcare-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Pass TwiML with Call Initiation Requests](https://www.twilio.com/en-us/changelog/pass-twiml-with-call-initiation-requests.md): 
* [ParticipantCallStatus and ReasonParticipantLeft attributes added to participant-leave Conference event](https://www.twilio.com/en-us/changelog/participantcallstatus-and-reasonparticipantleft-attributes-added.md): ParticipantCallStatus and ReasonParticipantLeft attributes added to participant-leave Conference event
* [ConversationRelay now supports a configuration for automatic language detection](https://www.twilio.com/en-us/changelog/conversationrelay-now-supports-a-configuration-for-automatic-lan.md): 
* [Disable Delivery Channels in Verify | Twilio](https://www.twilio.com/en-us/changelog/disable-delivery-channels-in-verify.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Transit Caller ID Sunset: Migrate to Verified Caller ID or Immutable Call Forwarding Before June 22, 2026](https://www.twilio.com/en-us/changelog/action-required--transit-caller-id-sunset-migrate.md): 
* [New column layouts available for the Marketing Campaigns Design Editor](https://www.twilio.com/en-us/changelog/new-column-layouts-available-for-the-marketing-campaigns-design-.md): 
* [Exclude Recipients from Single Sends | Twilio](https://www.twilio.com/en-us/changelog/exclude-recipients-from-single-sends.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Signups for SendGrid and Segment](https://www.twilio.com/en-us/changelog/twilio-signups-for-sendgrid-and-segment.md): 
* [Salesforce Pardot (Actions) Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-pardot-actions-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Data Splits for Journeys 2.0 Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/data-splits-for-journeys-2-0-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex Plugins CLI now supports archiving plugins and configurations | Twilio](https://www.twilio.com/en-us/changelog/flex-plugins-cli-now-supports-archiving-plugins-and-configuratio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [React Native 2.0 General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/react-native-2-0-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Classic Journeys is heading to end-of-life in 2027 to make way for the new Journeys](https://www.twilio.com/en-us/changelog/segment-engage-classic-journeys-end-of-life--eol--.md): 
* [OAuth for Twilio APIs is now in GA](https://www.twilio.com/en-us/changelog/oauth-apis-ga.md): Twilio Communications APIs now support OAuth 2.0. Upgrading to OAuth 2.0 makes your applications more secure than using traditional API keys or Auth tokens.
* [Intercom Web & Cloud Mode (Actions) Destinations General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/intercom-web-cloud-mode-actions-destinations-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Retirement of Sections and BCC mail settings](https://www.twilio.com/en-us/changelog/retirement-of-sections-and-bcc-mail-settings.md): 
* [Engage Event Tester General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/engage-event-tester-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Client JS 1.9.5: Singapore Interconnect (sg1-ix) region support](https://www.twilio.com/en-us/changelog/voice-client-js-1-9-5--singapore-interconnect--sg1-ix--region-su.md): 
* [Linked Audience Entity Counts General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/linked-audience-entity-counts-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Duplicate a segment | Twilio](https://www.twilio.com/en-us/changelog/duplicate-segment.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mobile additions: Apple Silicon Simulator support, Chrome on iOS, new WebRTC Media Engine | Twilio](https://www.twilio.com/en-us/changelog/mobile-additions--apple-silicon-simulator-support--chrome-on-ios.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex now supports dual-channel recordings to capture agent and customer audio | Twilio](https://www.twilio.com/en-us/changelog/flex-now-supports-dual-channel-recordings-to-capture-agent-and-c.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [BigQuery Shared Service Account End of Life | Twilio](https://www.twilio.com/en-us/changelog/2022/bigquery-shared-service-account-end-of-life.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Linked Events Private Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/linked-events-private-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Start/Stop SIPREC API | Twilio](https://www.twilio.com/en-us/changelog/start-stop-siprec-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Advanced Features Call Summary List API | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-advanced-features-call-summary-list-api0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Sync is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/twilio-sync-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Connect Your Super SIMs Without Incurring a Monthly Fee with Ready State | Twilio](https://www.twilio.com/en-us/changelog/connect-your-super-sims-without-incurring-monthly-fee-ready-state.md): 
* [Programmable Voice 2008 API End-of-Life | Twilio](https://www.twilio.com/en-us/changelog/programmable-voice-2008-api-end-of-life.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.13.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-13-0-is-now-available.md): 
* [Test Non-Production Media Streams Traffic with New IP Address Pool](https://www.twilio.com/en-us/changelog/-test-non-production-media-streams-traffic-with-new-ip-address-p.md): 
* [Segment Functions: Node.js v22 becomes the default runtime on January 31, 2026 | Twilio](https://www.twilio.com/en-us/changelog/segment-functions-nodejs-v22-january-2026.md): Starting January 31, 2026, any new function customers create will default to Node.js v22.
* [Twilio Node Helper Library Major Version Release 6.x.x | Twilio](https://www.twilio.com/en-us/changelog/twilio-node-helper-library-major-version-release-6-x-x.md): 
* [Twilio Console Improvements for WhatsApp ISVs](https://www.twilio.com/en-us/changelog/isv-end-clients-console-improvements.md): 
* [GBP and JPY as a Billing currency](https://www.twilio.com/en-us/changelog/gbp-and-jpy-as-a-billing-currency.md): 
* [Twilio Voice Connectivity: New media IP addresses to allow](https://www.twilio.com/en-us/changelog/twilio-voice-connectivity--new-media-ip-addresses-to-allow.md): 
* [Self-Serve Unify Space Deletion | Twilio](https://www.twilio.com/en-us/changelog/2025/self-serve-unify-space-deletion.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Segment Developer Portal Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/segment-developer-portal-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Dashboard Call Direction and Edge Location Filtering | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-dashboard-call-direction-and-edge-location-filter.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Settings API](https://www.twilio.com/en-us/changelog/voice-insights-settings-api.md): 
* [Update to TaskRouter API rate limit enforcement](https://www.twilio.com/en-us/changelog/taskrouter-endpoint-rate-limit-correction.md): 
* [HTTPS required for Twilio Functions and Assets webhooks starting September 24, 2026 | Twilio](https://www.twilio.com/en-us/changelog/https-required-for-twilio-functions-and-assets-webhooks-starting.md): Starting September 24, 2026, we're requiring HTTPS for all traffic to Functions and Assets.
* [New Audio Setting for Programmable Voice Conference](https://www.twilio.com/en-us/changelog/new-audio-setting-for-programmable-voice-conference.md): 
* [Upcoming changes to column order in CSV output from call instance and list resource requests | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-column-order-in-csv-output-from-call-instanc.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Analytics.js 2.0 Business Tier Auto-Upgrade | Twilio](https://www.twilio.com/en-us/changelog/2022/analytics-js-2-0-business-tier-auto-upgrade.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Java Helper Library major version 9.0.0 release | Twilio](https://www.twilio.com/en-us/changelog/twilio-java-helper-library-major-version-900-release.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify Custom Templates are now Generally Available](https://www.twilio.com/en-us/changelog/verify-custom-templates-are-now-generally-available.md): 
* [Support for iOS 14.0 Local Network Privacy Policy | Twilio](https://www.twilio.com/en-us/changelog/support-for-ios-14-0-local-network-privacy-policy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Call Annotations Filtering in Voice Insights Dashboard](https://www.twilio.com/en-us/changelog/call-annotations-filtering-in-voice-insights-dashboard.md): 
* [Upcoming changes to "Alice" Text To Speech voices](https://www.twilio.com/en-us/changelog/changes-to-alice-text-to-speech-voice-2023.md): 
* [Regulated Number Bundle Provisioning Requirement](https://www.twilio.com/en-us/changelog/regulated-number-bundle-provisioning-requirement.md): 
* [New SMS Commands API to Replace Commands API](https://www.twilio.com/en-us/changelog/new-sms-commands-api-to-replace-commands-api.md): 
* [Media Streams available in IE1 and AU1](https://www.twilio.com/en-us/changelog/media-streams-available-in-ie1-and-au1.md): 
* [Voice API request logging for calls and conferences](https://www.twilio.com/en-us/changelog/voice-api-request-logging-for-calls-and-conferences.md): 
* [Twilio ConversationRelay is now available in GA](https://www.twilio.com/en-us/changelog/conversationrelay-is-now-available-in-ga.md): Twilio ConversationRelay is now available in GA
* [Predictions is now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/2024/predictions-is-now-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Functions now displays the default dependencies | Twilio](https://www.twilio.com/en-us/changelog/twilio-functions-now-displays-the-default-dependencies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Engage Information Architecture General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/engage-information-architecture-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [[U.S. A2P 10DLC] Brand Registration Error Codes](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--brand-registration-error-codes.md): We are excited to announce an enhancement in the A2P 10DLC Brand registration process. In our ongoing efforts to streamline and improve the user experience, we have now implemented standardized error codes for any failures or issues encountered during Brand registration. These error codes will be directly available through the errors attribute on the Brand. With this release, it’s important to note that brand_feedback and failure_reason will be deprecated in an upcoming release. We understand that changes in API attributes can impact your existing integrations. If you have used these attributes in your integrations, we strongly advise transitioning to the new 'errors' attribute due to its pending deprecation and limited information. For a detailed overview of the new error codes, their possible causes, and solutions, please refer to our updated Brand registration Twilio docs for Sole Prop and Low Volume Standard/Standard.
* [Twilio Functions is adding support for Node.js v16 | Twilio](https://www.twilio.com/en-us/changelog/twilio-functions-is-adding-support-for-nodejs-v16.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [[U.S. A2P 10DLC] Increased Visibility of Nonprofit & Government Status in Console | Twilio](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--increased-visibility-of-nonprofit---government-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify adds supports for user verification via Push](https://www.twilio.com/en-us/changelog/verify-adds-supports-for-user-verification-via-push.md): 
* [Conversational U.S. A2P 10DLC campaign type renamed to Proxy | Twilio](https://www.twilio.com/en-us/changelog/conversational-u-s--a2p-10dlc-campaign-type-renamed-to-proxy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Fraud Lookup discontinued | Twilio](https://www.twilio.com/en-us/changelog/fraud-lookup-discontinued.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Configurable Call Limits for Programmable Voice | Twilio](https://www.twilio.com/en-us/changelog/configurable-call-limits-for-programmable-voice.md): 
* [Flex UI 1.21 with Teams View Hidden Filters is now available | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-1-21-with-teams-view-hidden-filters-is-now-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [[U.S. A2P 10DLC] Brand Registrations Now Support Edit and Retry](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--brand-registrations-now-support-edit-and-retry.md): Failed A2P Brand Registrations can now be directly edited and retried through the Console.
* [End of Life (EOL) for Outdated Sync and Chat SDK Versions](https://www.twilio.com/en-us/changelog/end-of-life--eol--for-outdated-sync-and-chat-sdk-versions.md): 
* [Google Analytics 4 Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/google-analytics-4-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [TCPA Known Litigators Check is now available in Compliance Toolkit](https://www.twilio.com/en-us/changelog/TCPA_Known_Litigators_Check_ComplianceToolkit.md): 
* [Salesforce Marketing Cloud (Actions) Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-marketing-cloud-actions-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Messaging API response & Logs with default messaging service](https://www.twilio.com/en-us/changelog/messaging-api-response---logs-with-default-messaging-service.md): 
* [Data Residency for SMS (EU) is now Generally Available (GA)](https://www.twilio.com/en-us/changelog/data-residency-for-sms--eu--is-now-generally-available--ga-.md): 
* [STIR/SHAKEN for Elastic SIP Trunking in the United States | Twilio](https://www.twilio.com/en-us/changelog/shaken-stir-for-elastic-sip-trunking-in-the-united-states.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Create and manage SFMC Data Extensions directly in Segment | Twilio](https://www.twilio.com/en-us/changelog/2025/create-and-manage-sfmc-data-extensions-directly-in-segment.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Advanced Features Call Summary List API](https://www.twilio.com/en-us/changelog/voice-insights-advanced-features-call-summary-list-api.md): 
* [Voice Recording Configurations are now Generally Available](https://www.twilio.com/en-us/changelog/voice-recording-configurations-are-now-generally-available.md): 
* [New Twilio Interconnect Exchange - São Paulo, Brazil](https://www.twilio.com/en-us/changelog/new-interconnect-sao-paulo.md): 
* [Editing Real-Time Audiences and Traits General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/editing-real-time-audiences-and-traits-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Postgres as Reverse ETL Source General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/postgres-as-reverse-etl-source-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Serverless API to Deploy Functions and Assets](https://www.twilio.com/en-us/changelog/new-serverless-api-to-deploy-functions-and-assets-.md): 
* [Event Streams Segment Sink is now Generally Available](https://www.twilio.com/en-us/changelog/event-streams-segment-sink-is-now-generally-available.md): 
* [Publishing Reason Conference Ended and Call Sid Ending the Conference](https://www.twilio.com/en-us/changelog/publishing-reason-conference-ended-and-call-sid-ending-the-confe.md): 
* [V3 Batch Transcription Configuration API](https://www.twilio.com/en-us/changelog/v3-batch-transcription-configuration-api.md): 
* [Super SIM UsageRecords Show Amount Billed for Data](https://www.twilio.com/en-us/changelog/super-sim-usagerecords-show-amount-billed-for-data.md): 
* [Conversation Relay Insights is now Generally Available (GA)](https://www.twilio.com/en-us/changelog/conversation-relay-insights-ga.md): 
* [Functions Versioning Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/functions-versioning-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Events and Metrics API General Availability | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-events-and-metrics-api-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Simple way to add latest dependencies to your Twilio Functions | Twilio](https://www.twilio.com/en-us/changelog/simple-way-add-latest-dependencies-your-twilio-functions.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Trusthub Phone Numbers Now Limited to One Assignment Per Regulation Type | Twilio](https://www.twilio.com/en-us/changelog/trusthub-phone-numbers-now-limited-to-one-assignment-per-regulat.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Gateway TLS 1.0/1.1 Shutdown | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-gateway-tls-1-0-1-1-shutdown.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Subaccount Dashboard Edge Location Filtering](https://www.twilio.com/en-us/changelog/voice-insights-subaccount-dashboard-edge-location-filtering.md): 
* [Additional Real-time Queues View metrics now available in Flex UI 2.4.0 and later](https://www.twilio.com/en-us/changelog/additional_real-time_queues_view_metrics_available_flex_ui_2-3-0_and_later.md): 
* [Inbound Messaging Event Streams Now Include Additional Data](https://www.twilio.com/en-us/changelog/inbound-messaging-event-streams-now-include-additional-data.md): 
* [Async Answering Machine Detection now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/async-answering-machine-detection-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Conversation Memory](https://www.twilio.com/en-us/changelog/twilio-conversation-memory-and-twilio-enterprise-knowledge-are-n.md): Twilio announces Conversation Memory, helping human and AI agents remember critical conversation context
* [SAML 2.0 Single Sign-On (SSO) | Twilio](https://www.twilio.com/en-us/changelog/saml-2-0-single-sign-on--sso-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Improved Connection Handling in Programmable Video SDKs](https://www.twilio.com/en-us/changelog/improved-connection-handling-in-programmable-video-sdks-.md): 
* [Verify Geo Permissions available in console now. | Twilio](https://www.twilio.com/en-us/changelog/verify-geo-permissions-available-in-console-now.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Custom Domain General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/custom-domain-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Business Registration Numbers Required for Toll-Free Messaging Traffic](https://www.twilio.com/en-us/changelog/business-registration-numbers-required-for-toll-free-messaging-p.md): 
* [Verify Fraud Guard is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/verify-fraud-guard-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Toll-Free MMS is coming soon to Twilio](https://www.twilio.com/en-us/changelog/toll-free-mms-is-coming-soon-to-twilio.md): 
* [SendGrid Marketing Campaigns Source General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/sendgrid-marketing-campaigns-source-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Matching IDs & Activation Codes for Super SIM eSIM Profiles Now Available | Twilio](https://www.twilio.com/en-us/changelog/matching-ids-activation-codes-for-super-sim-esim-profiles-now-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Functions: Increased timeout](https://www.twilio.com/en-us/changelog/twilio-functions--increased-timeout.md): 
* [Survey Dynamix Integration is validated for Flex](https://www.twilio.com/en-us/changelog/survey-dynamix-integration-is-validated-for-flex.md): 
* [Databricks for Profiles Sync General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/databricks-for-profiles-sync-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Runtime Handler version 1.1.1 is now available](https://www.twilio.com/en-us/changelog/runtime-handler-version-1-1-1-is-now-available.md): 
* [Twilio SCIM API is now Generally Available (GA)](https://www.twilio.com/en-us/changelog/twilio-scim-api.md): 
* [Limitation of new sales of Frontline | Twilio](https://www.twilio.com/en-us/changelog/limitation-of-new-sales-of-frontline.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Updates to SendGrid v2 API Mail Send Endpoint](https://www.twilio.com/en-us/changelog/updates-to-sendgrid-v2-api-mail-send-endpoint.md): 
* [TwiML Voice Recording billable item name change](https://www.twilio.com/en-us/changelog/twiml-recording-billable-item-name-change.md): 
* [IP Pool Selection](https://www.twilio.com/en-us/changelog/ip-pool-selection.md): 
* [US A2P 10DLC Registration Available for All Twilio Customers](https://www.twilio.com/en-us/changelog/us-a2p-10dlc-registration-available-for-all-twilio-customers.md): 
* [Twilio Flex Salesforce Integration Plugin Update](https://www.twilio.com/en-us/changelog/twilio-flex-salesforce-integration-plugin-update.md): 
* [Studio Run Function widget now supports API-created Functions](https://www.twilio.com/en-us/changelog/studio-run-function-widget-now-supports-api-created-functions.md): 
* [G.711 A-Law (PCMA) Support for SIP Trunking | Twilio](https://www.twilio.com/en-us/changelog/g-711-a-law--pcma--support-for-sip-trunking.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Relic Integrations Removed, August 30, 2022 | Twilio](https://www.twilio.com/en-us/changelog/new-relic-integrations-removed--august-30--2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Generic Pay Connector now available in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/generic-pay-connector-now-available-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Trait Activation for all Destination Actions | Twilio](https://www.twilio.com/en-us/changelog/2024/trait-activation-for-all-destination-actions.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 1.25 and Webchat UI 2.8 are now available, with improvements to Flex UI troubleshooting experience and a Debugger UI now in Pilot | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-1-25-and-webchat-ui-2-8-are-now-available--with-improvem.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [JavaScript Preflight API is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/javascript-preflight-api-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [User-level two-factor authentication setting](https://www.twilio.com/en-us/changelog/user-level-two-factor-authentication-setting.md): 
* [Usage Insights by Fleet, Country, and Network for Super SIM in Console | Twilio](https://www.twilio.com/en-us/changelog/usage-insights-by-fleet--country--and-network-for-super-sim-in-c.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Current Data Limit Usage for Super SIM in Console | Twilio](https://www.twilio.com/en-us/changelog/current-data-limit-usage-for-super-sim-in-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Support for 25 MPS in WhatsApp | Twilio](https://www.twilio.com/en-us/changelog/support-for-25-mps-in-whatsapp.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Shortcut to create a segmented list](https://www.twilio.com/en-us/changelog/shortcut-to-create-a-segmented-list.md): 
* [Access to request headers and cookies in Twilio Functions with Runtime Handler version 1.2.1 | Twilio](https://www.twilio.com/en-us/changelog/access-to-request-headers-and-cookies-in-twilio-functions-with-r.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.15](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui7.md): 
* [Voice Integrity for Spam Remediation is now in Public Beta](https://www.twilio.com/en-us/changelog/voice-integrity-for-spam-remediation-is-now-in-public-beta.md): 
* [Twilio Flex CTI is now available on the Salesforce AppExchange](https://www.twilio.com/en-us/changelog/twilio-flex-cti-is-now-available-on-the-salesforce-appexchange.md): 
* [Messaging Insights - Latency Report goes GA | Twilio](https://www.twilio.com/en-us/changelog/messaging-insights---latency-report-goes-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio <Connect> TwiML verb Enhancements | Twilio](https://www.twilio.com/en-us/changelog/twilio--connect--twiml-verb-enhancements.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Agent Connect Now GA |Multi-Channel AI Agent SDK](https://www.twilio.com/en-us/changelog/twilio-agent-connect-is-now-generally-available.md): Build intelligent conversational agents with Twilio Agent Connect SDK. Multi-channel. Python & TypeScript. Now generally available.
* [Pinterest API for Conversions Destination in General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/pinterest-api-for-conversions-destination-in-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Maintain Caller-ID when Call Forwarding via Programmable Voice API | Twilio](https://www.twilio.com/en-us/changelog/maintain-caller-id-when-call-forwarding-via-programmable-voice-a.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Delivery Overview for Storage Destinations Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/delivery-overview-for-storage-destinations-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Profiles Sync Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/profiles-sync-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Upcoming changes to parameters passed to <Play> files during <Gather>](https://www.twilio.com/en-us/changelog/upcoming-changes-to-parameters-passed-to--play--files-during--ga.md): 
* [Verify Push is now Generally Available](https://www.twilio.com/en-us/changelog/verify-push-is-now-generally-available.md): 
* [New Video Troubleshooting Tools | Twilio](https://www.twilio.com/en-us/changelog/new-video-troubleshooting-tools.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Role Based Access Control (RBAC) is in public beta](https://www.twilio.com/en-us/changelog/enhanced-rbac-is-in-public-beta.md): Enhanced Role Based Access Control (RBAC) is now in public beta
* [Twilio Node Major Version Release 4.x.x | Twilio](https://www.twilio.com/en-us/changelog/twilio-node-major-version-release-4xx.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Account Deletions & Data Purge General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/account-deletions-data-purge-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Linked Audiences and Data Graph General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/linked-audiences-and-data-graph-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Databricks as Reverse ETL Source in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/databricks-as-reverse-etl-source-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Events and Metrics API](https://www.twilio.com/en-us/changelog/voice-insights-events-and-metrics-api.md): 
* [Regional Voice is now Generally Available in Ireland | Twilio](https://www.twilio.com/en-us/changelog/regional-voice-is-now-generally-available-in-ireland0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Deprecation of legacy Twilio API domain patterns | Twilio](https://www.twilio.com/en-us/changelog/deprecation-of-region-specific-twilio-api-domain-patterns.md): 
* [Compliance Toolkit for Messaging is now Generally Available](https://www.twilio.com/en-us/changelog/compliance-toolkit-is-now-generally-available.md): 
* [Twilio Performs STIR/SHAKEN Verification on Incoming Calls to Your Phone Numbers | Twilio](https://www.twilio.com/en-us/changelog/twilio-performs-shaken-stir-verification-on-incoming-calls-to-yo0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Flex Plugin Builder | Twilio](https://www.twilio.com/en-us/changelog/flex-plugin-builder-v3-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Messaging on unverified U.S. Toll-free phone numbers is now fully blocked](https://www.twilio.com/en-us/changelog/messaging-on-unverified-u-s--toll-free-phone-numbers-now-fully-b.md): Announcing an update Messaging on unverified U.S. Toll-free phone numbers
* [Twilio PHP Helper Library major version 7.x release](https://www.twilio.com/en-us/changelog/twilio-php-helper-library-major-version-7x-release.md): 
* [Restricted API Keys is now in GA](https://www.twilio.com/en-us/changelog/restricted-api-keys-ga.md): You can now enforce the principle of least privilege by assigning specific permissions to individual keys, ensuring they only access what is needed.
* [Link Shortening is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/link-shortening-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Organizations is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/twilio-organizations-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reusable Tracking Plans & Libraries Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/reusable-tracking-plans-libraries-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Ability to search Twilio Elastic SIP Trunk at ease](https://www.twilio.com/en-us/changelog/ability-to-search-twilio-elastic-sip-trunk-at-ease.md): 
* [New Relic Integrations Removal, Effective August 30, 2022 | Twilio](https://www.twilio.com/en-us/changelog/new-relic-integrations-removal--effective-august-30--2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Enhancements to Data Session Connection Events for Super SIM](https://www.twilio.com/en-us/changelog/enhancements-to-data-session-connection-events-for-super-sim.md): 
* [Update: EIN Submission & Brand Vetting Now Required for US Short Code Renewals](https://www.twilio.com/en-us/changelog/-action-required--update-to-ein-submission-and-brand-vetting-for.md): 
* [Batching for Destination Functions General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/batching-for-destination-functions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Video Log Analyzer API | Twilio](https://www.twilio.com/en-us/changelog/video-log-analyzer-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [[U.S. A2P 10DLC] New Starter Brand Registrations deprecated | Twilio](https://www.twilio.com/en-us/changelog/us-a2p-10dlc-new-starter-brand-registrations-deprecated.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SendGrid Destination Supports Send Email - Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/sendgrid-destination-supports-send-email-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Verify Events: Verification Event Stream V3 released with new Tags parameter](https://www.twilio.com/en-us/changelog/verify-events--verification-events-v3-provides-new-tags-paramete.md): 
* [Source Overview General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/source-overview-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Send Promotional or Marketing Messages on WhatsApp with Twilio | Twilio](https://www.twilio.com/en-us/changelog/send-promotional-or-marketing-messages-on-whatsapp-with-twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Journeys Destination Enrichment General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/journeys-destination-enrichment-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Journey Archive General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/journey-archive-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [New Task property available in TaskRouter Events history | Twilio](https://www.twilio.com/en-us/changelog/new-task-property-available-in-taskrouter-events-history.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Default maximum queue size increased from 100 to 1000 | Twilio](https://www.twilio.com/en-us/changelog/default-maximum-queue-size-increased-from-100-to-1000.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Add a Flex Instance to existing Twilio account or subaccount](https://www.twilio.com/en-us/changelog/add-flex-instance-to-existing-account-or-subaccount.md): 
* [API to transfer Programmable Wireless SIMs between Subaccounts](https://www.twilio.com/en-us/changelog/api-to-transfer-programmable-wireless-sims-between-subaccounts.md): 
* [Sendgrid Event Webhooks Enhancement](https://www.twilio.com/en-us/changelog/event-webhookstestin.md): Twilio SendGrid customers will be able to configure multiple endpoints for our Event Webhook feature. This enhanced feature provides customers with greater flexibility and control with the ability to deliver event data to multiple endpoints, each configured to receive whichever events make sense for your email program
* [Change to WhatsApp Category Reclassifications](https://www.twilio.com/en-us/changelog/whatsapp-reclassifications.md): 
* [Twilio Video now supports the Samsung Internet Browser](https://www.twilio.com/en-us/changelog/twilio-video-now-supports-the-samsung-internet-browser.md): The Twilio Video JavaScript SDK now supports Samsung Internet Browser
* [Braze Cloud Mode: Ecommerce Events Support](https://www.twilio.com/en-us/changelog/Braze-Cloud-Mode-destination.md): 
* [Introducing Regional Email Sending EU for Twilio SendGrid](https://www.twilio.com/en-us/changelog/introducing-regional-email-sending-eu-for-twilio-sendgrid.md): 
* [Configure Part of Audience to import audience conditions in Segment](https://www.twilio.com/en-us/changelog/configure-part-of-audience-to-import-audience-conditions-in-segm0.md): 
* [Messaging Rate Limits during a Heightened Awareness Period for the 2020 US Elections | Twilio](https://www.twilio.com/en-us/changelog/messaging-rate-limits-during-a-heightened-awareness-period-for-t.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Call Annotations General Availability](https://www.twilio.com/en-us/changelog/voice_insights_call_annotations_ga.md): 
* [Verify TOTP is now in GA](https://www.twilio.com/en-us/changelog/verify-totp-is-now-in-GA.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Branded Calling (Non-US) Now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/branded-calling-for-non-us-regions-is-now-in-public-beta.md): Twilio Branded Calling expands to international markets! Onboard via the self-service Console for Canada, Germany, and the UK to boost your answer rates.
* [Reverse ETL Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/reverse-etl-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Overridden Alphanumeric Sender ID will be reflected in Messaging Logs and Insights](https://www.twilio.com/en-us/changelog/overridden-alphanumeric-sender-id-will-be-reflected-in-messaging.md): 
* [Verify WhatsApp is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/verify-whatsapp-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [WhatsApp Metrics in Voice Insights APIs, Eventstream and Console (Public Beta)](https://www.twilio.com/en-us/changelog/voice-insights-whatsapp.md): 
* [Swift and Kotlin Mobile Libraries General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/swift-and-kotlin-mobile-libraries-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Verify Automatic SMS Fraud Detection is in Beta | Twilio](https://www.twilio.com/en-us/changelog/verify-automatic-sms-fraud-detection-is-in-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to <Dial> verb URL parameter behavior | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to--dial--verb-url-parameter-behavior-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Send Test for Single Sends and Marketing Templates](https://www.twilio.com/en-us/changelog/send-test-for-single-sends-and-marketing-templates.md): 
* [Conversation Relay Deepgram Flux + New Features](https://www.twilio.com/en-us/changelog/conversation-relay-now-supports-deepgram-flux---new-features.md): 
* [Typewriter Version 8 General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/typewriter-version-8-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Help docs now embedded in Studio Flow editor](https://www.twilio.com/en-us/changelog/help-docs-now-embedded-in-studio-flow-editor.md): 
* [Lookup, Voice Intelligence & Insights APIs on RAK](https://www.twilio.com/en-us/changelog/restricted-api-keys-public-beta/lookup-voice-intelligence-insights-api-supported-on-rak.md): You can now select permissions for Lookup, Voice Intelligence and Voice Insights APIs while creating a Restricted API Key on Console.
* [Branded Calling to increase Call Answer Rates](https://www.twilio.com/en-us/changelog/branded-calling-api-now-in-public-beta.md): Convey Display Name, Logo and Call Reason to your customers using Branded Calling
* [Journeys Pause and Resume General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/journeys-pause-and-resume-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Veridas Integration is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/veridas-integration-is-validated-for-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Linked Events General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/linked-events-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Linked Audience Runs Log Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/linked-audience-runs-log-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [UI updates to Mappings Tab of all Actions destinations | Twilio](https://www.twilio.com/en-us/changelog/2022/ui-updates-to-mappings-tab-of-all-actions-destinations.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Functions Copilot General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/functions-copilot-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Email Notifications for A2P 10DLC Campaign Registrations](https://www.twilio.com/en-us/changelog/email-notifications-for-a2p-10dlc-campaign-registrations.md): email notifications for A2P 10DLC campaign registrations to give you greater visibility into your onboarding pipeline. You will now receive automated email updates at four critical stages of the campaign lifecycle:
* [Voice Insights Call Annotations Character Limit Update](https://www.twilio.com/en-us/changelog/voice_insights_call_annotations_character_limit_update.md): 
* [Programmable Video is now HIPAA Eligible](https://www.twilio.com/en-us/changelog/programmable-video-is-now-hipaa-eligible.md): 
* [Message Media deletion along with message deletion | Twilio](https://www.twilio.com/en-us/changelog/message-media-deletion-along-with-message-deletion.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Specify multiple From addresses in personalizations | Twilio](https://www.twilio.com/en-us/changelog/specify-multiple-from-addresses-in-personalizations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming Changes to Media Deletion](https://www.twilio.com/en-us/changelog/upcoming-changes-to-media-deletion.md): 
* [Voice iOS 4.2.0 - Custom Parameters in Canceled Call Notification | Twilio](https://www.twilio.com/en-us/changelog/voice-ios-4-2-0---custom-parameters-in-canceled-call-notificatio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Voice event subscriptions available in Event Streams](https://www.twilio.com/en-us/changelog/new-voice-event-subscriptions-available-in-event-streams.md): 
* [RESCHEDULE: Twilio Interconnect Voice IP Migration](https://www.twilio.com/en-us/changelog/reminder--twilio-interconnect-voice-ip-migration.md): RESCHEDULE: Twilio Interconnect Voice IP Migration
* [New Filters in Voice Insights Dashboard](https://www.twilio.com/en-us/changelog/new-filters-in-voice-insights-dashboard.md): 
* [Braze Cohorts Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/braze-cohorts-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Conversational Intelligence for Voice and Real-Time Transcription for Video are now HIPAA Eligible Services | Twilio](https://www.twilio.com/en-us/changelog/conversational-intelligence-voice-rtt-video-hipaa-eligible0.md): As of September 30, 2025, Conversational Intelligence for Voice channel and Real-Time Transcription for Video can now support healthcare use cases that contain protected health information (PHI) for organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA). Twilio will sign Business Associate Addendums (BAA) with covered entities and business associates for HIPAA Eligible Services. Click here to learn more about how to build on Twilio for HIPAA compliance.
* [Voice iOS 6.0 - WebRTC 83 and Swift interoperability improvements | Twilio](https://www.twilio.com/en-us/changelog/voice-ios-6-0---webrtc-83-and-swift-interoperability-improvement.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Destination Insert Functions Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/destination-insert-functions-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Retiring Email Previews for Outdated Devices](https://www.twilio.com/en-us/changelog/retiring-email-previews-for-outdated-devices.md): 
* [WhatsApp is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/whatsapp-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Notify API End of Life Extension Notice](https://www.twilio.com/en-us/changelog/notify-api-end-of-life-extension-notice.md): Twilio Notify API End of Life Extension Notice
* [Reminder: Programmable Voice 2008 API End of Life | Twilio](https://www.twilio.com/en-us/changelog/reminder--programmable-voice-2008-api-end-of-life.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Regional IP Address for Event Streams Webhooks in US East](https://www.twilio.com/en-us/changelog/ip-addres-event-streams-webhooks-us-east.md): 
* [Register Starter A2P 10DLC Brands and Campaigns via Console | Twilio](https://www.twilio.com/en-us/changelog/register-starter-a2p-10dlc-brands-and-campaigns-via-console.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Update Regulatory Bundles when action is required using Console or Public API | Twilio](https://www.twilio.com/en-us/changelog/update-regulatory-bundles-when-action-is-required-using-console-or-public-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Partner Built Integrations: September Releases | Twilio](https://www.twilio.com/en-us/changelog/2022/partner-built-integrations-september-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [View a sample of contacts on a segment](https://www.twilio.com/en-us/changelog/view-a-sample-of-contacts-on-a-segment.md): 
* [New Configurable Video Room Timeout Parameters in REST API | Twilio](https://www.twilio.com/en-us/changelog/new-configurable-video-room-timeout-parameters-in-rest-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to Twilio Voice Media IP Addresses | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-twilio-voice-media-ip-addresses-trunking.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Regional Segment Limited Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/regional-segment-limited-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Voice SDK Call Message Events: User-Defined Messages](https://www.twilio.com/en-us/changelog/twilio-voice-android-sdk-call-message-events--user-defined-messa.md): 
* [Start/Stop Media Streams API | Twilio](https://www.twilio.com/en-us/changelog/start-stop-media-streams-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Event Webhooks Enhancement](https://www.twilio.com/en-us/changelog/event-webhooks.md): Twilio SendGrid customers will be able to configure multiple endpoints. This new feature provides customers with greater flexibility and control with the ability to deliver event data to multiple endpoints, each configured to receive whichever events make sense for your email program.
* [Search Elastic SIP Trunking Call Logs using SIP Call ID | Twilio](https://www.twilio.com/en-us/changelog/search-elastic-sip-trunking-call-logs-using-sip-call-id.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming security changes: HTTP Voice Recording Media Endpoint Deprecation](https://www.twilio.com/en-us/changelog/upcoming-security-changes-deprecation-http-recording-media-endpoint.md): 
* [Twilio Interconnect Self-Service is now Generally Available](https://www.twilio.com/en-us/changelog/twilio-interconnect-self-service-is-now-generally-available-0.md): 
* [Cloud Object sources are available in the EU region | Twilio](https://www.twilio.com/en-us/changelog/2022/cloud-object-sources-are-available-in-the-eu-region.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Inbound Message Billing and Visibility Update](https://www.twilio.com/en-us/changelog/inbound-message-billing-and-visibility-update.md): 
* [New Twilio Studio widget: TwiML Redirect](https://www.twilio.com/en-us/changelog/new-twilio-studio-widget--twiml-redirect.md): 
* [Emoji Support in Channels General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/emoji-support-in-channels-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Support for third party authenticator apps to protect your Twilio account | Twilio](https://www.twilio.com/en-us/changelog/support-for-third-party-authenticator-apps-to-protect-your-twili.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify adds SMS Delivery Error Codes for Troubleshooting | Twilio](https://www.twilio.com/en-us/changelog/verify-adds-sms-delivery-error-codes-for-troubleshooting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Microvisor now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/twilio-microvisor-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SCA/PSD2 compliance when using <Pay> with Stripe & CardConnect | Twilio](https://www.twilio.com/en-us/changelog/sca-psd2-compliance-when-using--pay--with-stripe---cardconnect.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Analytics.js Classic End of Support | Twilio](https://www.twilio.com/en-us/changelog/2022/analytics-js-classic-end-of-support.md): With Twilio, unite communications and strengthen customer relationships across your business
* [TaskRouter JavaScript SDK 3.0.0 released](https://www.twilio.com/en-us/changelog/taskrouter-javascript-sdk-3-0-0-released.md): 
* [LinkedIn Conversions API General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/linkedin-conversions-api-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Hold Time Metric in Flex Insights](https://www.twilio.com/en-us/changelog/hold-time-metric-in-flex-insights-.md): 
* [Phone Number Ownership Verification Required for Hosted SMS on Twilio](https://www.twilio.com/en-us/changelog/phone-number-verification-required-for-hosting-on-twilio.md): 
* [Stripe Pay Connector now returns Payment Method Object ID for direct transactions](https://www.twilio.com/en-us/changelog/stripe-pay-connector-now-returns-payment-method-object-id-for-di.md): 
* [Detect entity context changes with data freshness for Linked Audiences in Segment](https://www.twilio.com/en-us/changelog/detect-entity-context-changes-with-data-freshness-for-linked-aud.md): 
* [Launching Twilio Media Streams](https://www.twilio.com/en-us/changelog/launching-twilio-media-streams.md): 
* [Warm Transfer feature in Flex is now in GA](https://www.twilio.com/en-us/changelog/warm_transfer_in_flex_is_now_in_GA.md): 
* [Flex Conversations now includes native support for Messaging transfers](https://www.twilio.com/en-us/changelog/messaging-transfers-public-beta.md): 
* [WhatsApp usernames: New Business Scoped User ID (BSUID) field required starting June 2026 | Twilio](https://www.twilio.com/en-us/changelog/whatsapp-usernames--new-business-scoped-user-id--bsuid--field-re.md): 
* [Twilio Functions is adding support for Node v12 | Twilio](https://www.twilio.com/en-us/changelog/twilio-functions-is-adding-support-for-node-v12.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Update to SendGrid's IP Access Management (IPAM) Feature](https://www.twilio.com/en-us/changelog/update-to-sendgrid-s-ip-access-management--ipam--feature.md): 
* [Google Enhanced Conversions, Facebook Conversions API, and TikTok Conversions destinations General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/google-enhanced-conversions-facebook-conversions-api-and-tiktok-conversions-destinations-general.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio SendGrid: Email Monitor to be Retired](https://www.twilio.com/en-us/changelog/twilio-sendgrid-email-monitor-to-be-retired.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Conversations, Programmable Chat, and Sync are now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/twilio-conversations--programmable-chat--and-sync-are-now-hipaa-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio integration with Salesforce Service Cloud Voice is live on AppExchange](https://www.twilio.com/en-us/changelog/twilio-integration-with-salesforce-service-cloud-voice-is-live-o.md): 
* [Voice is now HIPAA Eligible on Twilio Frontline | Twilio](https://www.twilio.com/en-us/changelog/voice-is-now-hipaa-eligible-on-twilio-frontline.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulk Messaging is in Public Beta](https://www.twilio.com/en-us/changelog/bulk-messaging-api---public-beta.md): 
* [WhatsApp Templates and Content Editor support for new authentication template requirements](https://www.twilio.com/en-us/changelog/whatsapp-templates-content-editor-support-for-new-authentication-template-requirements.md): 
* [Randomized Splits General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/randomized-splits-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Functions and Assets API date_created and date_updated timestamps will be corrected on September 1, 2026](https://www.twilio.com/en-us/changelog/functions-assets-API-date-created-and-date-updated-timestamps.md): 
* [Voice Insights Call Summary Event Streams v2 | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-call-summary-event-streams-v2-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify Fraud Guard Protection Modes now available in Console | Twilio](https://www.twilio.com/en-us/changelog/verify-fraud-guard-protection-modes-console.md): Verify Fraud Guard Protection Modes lets you adjust your protection level on Fraud Guard. Check it out on your Twilio Console.
* [Updates to Twilio <Pay> TwiML request parameters](https://www.twilio.com/en-us/changelog/updates-to-twilio--pay--twiml-request-parameters.md): 
* [Compliance Toolkit for Messaging is now HIPAA Eligible](https://www.twilio.com/en-us/changelog/compliance-toolkit-is-now-hipaa-eligible.md): 
* [Segment Developer Portal Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2022/segment-developer-portal-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Updated Limitations to Category Statistics for All Customers | Twilio](https://www.twilio.com/en-us/changelog/updated-limitations-to-category-statistics-for-all-customers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Security fix for outbound Voice Conference Calls](https://www.twilio.com/en-us/changelog/security-fix-for-outbound-voice-conference-calls.md): 
* [Specify your SMS fallback sender when sending RCS messages](https://www.twilio.com/en-us/changelog/specify-your-sms-fallback-sender-when-sending-rcs-messages.md): 
* [T-Mobile A2P 10DLC Daily Limit Warning Error Codes 30025, 30026, and 30027 Being Decommissioned](https://www.twilio.com/en-us/changelog/t-Mobile_a2p__10dlc_daily_limit_warning.md): 
* [Snapchat Conversions API Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/snapchat-conversions-api-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Functions Classic is being deprecated and existing Functions (Classic) are moving to the new Functions](https://www.twilio.com/en-us/changelog/functions-classic-deprecation.md): 
* [Multi-language Detection Public Beta for Twilio Real-Time Transcriptions](https://www.twilio.com/en-us/changelog/multi-language-detection-public-beta-for-twilio-real-time-transc.md): 
* [[Intelligent Discovery AI Assistant] Experience the Future of Messaging Troubleshooting with our New Beta](https://www.twilio.com/en-us/changelog/-intelligent-discovery-ai-assistant--experience-the-future-of-me.md): 
* [OAuth 2.0 client credentials for Organization API is GA](https://www.twilio.com/en-us/changelog/oauth-client-credentials-orgs-api-ga.md): Organization APIs can now be accessed using OAuth 2.0 client credentials. Alongside GA, we're also launching the Role Assignments and Roles public APIs.
* [Read-only Admin role for Flex is Generally Available](https://www.twilio.com/en-us/changelog/read-only-admin-role-for-flex-is-generally-available.md): 
* [Virtual Hold Technologies (VHT) Integration is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/virtual-hold-technologies--vht--integration-is-validated-for-fle.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upgraded Buy a Number Experience in Console](https://www.twilio.com/en-us/changelog/upgraded-buy-a-number-experience-in-console.md): 
* [Apple Messages for Business Private Beta with Twilio](https://www.twilio.com/en-us/changelog/amb-private-beta.md): Scale your CX with Apple Messages for Business on Twilio. Request access to our private beta to deliver rich, verified, and encrypted conversations to iPhone users worldwide.
* [ACTION REQUIRED: Twilio Voice Media IP Migration Production Traffic Opt-In](https://www.twilio.com/en-us/changelog/action-required-twilio-voice-media-ip-migration-production-opt-in.md): Opt-in production traffic in advance of the upcoming Twilio Voice Media IP migration
* [MMS on Toll-Free Numbers is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/mms-on-toll-free-numbers-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Remediate spam labels using Voice Integrity](https://www.twilio.com/en-us/changelog/voice-integrity-console-now-in-public-beta0.md): Remediate spam labels on legitimate calls
* [Event Streams: Real-Time WhatsApp Template Updates](https://www.twilio.com/en-us/changelog/real-time-whatsapp-template-approval-and-category-updates-via-ev.md): Subscribe to WhatsApp template status and category updates in real time using Twilio Event Streams. Automate workflows when templates are updated.
* [Intelligent Alerts](https://www.twilio.com/en-us/changelog/advanced-monitoring-of-your-messaging-traffic-with-intelligent-a.md): 
* [Salesforce Pardot (Actions) Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-pardot-actions-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Update Profile Traits Widget in Private Beta](https://www.twilio.com/en-us/changelog/update-profile-traits-to-segment.md): 
* [Send Typing indicators on RCS, WA, and AMB](https://www.twilio.com/en-us/changelog/v3-typing-indicator-api.md): Send a typing indicator when your system is preparing a response to let your users know you are working on a response to their message.
* [Video Insights Public Beta | Twilio](https://www.twilio.com/en-us/changelog/video-insights-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Partner Built Integrations: January Releases | Twilio](https://www.twilio.com/en-us/changelog/2023/partner-built-integrations-january-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 2.16.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-16-0-is-now-available.md): 
* [New real-time assist features available for Agent Copilot (public beta)](https://www.twilio.com/en-us/changelog/new-real-time-assist-features-available-for-agent-copilot--publi.md): 
* [Consent Management in Reverse ETL is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/consent-management-in-reverse-etl-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 2.11.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-11-0-is-now-available.md): 
* [Signup Form Error Handling Enhancements | Twilio](https://www.twilio.com/en-us/changelog/signup-form-error-handling-enhancements.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [TikTok Audiences General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/tiktok-audiences-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Voice JS SDK Noise Cancellation Reference Components](https://www.twilio.com/en-us/changelog/twilio-voice-js-sdk-noise-cancellation-reference-components.md): 
* [[U.S. A2P 10DLC] Penalty Fee Alert and Report Deprecated](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--penalty-fee-alert-and-report-deprecated.md): 
* [Messaging Insights General Availability](https://www.twilio.com/en-us/changelog/messaging-insights-general-availability.md): 
* [Introducing API Support for Adding OTT Channel Senders to Messaging Service](https://www.twilio.com/en-us/changelog/introducing-api-support-for-adding-ott-channel-senders-to-messag.md): 
* [Top No-code Partners in Twilio Marketplace](https://www.twilio.com/en-us/changelog/no-code-partners-now-available-in-the-twilio-marketplace.md): Top no-code partners in Twilio Marketplace with prebuilt solutions and special discounts from Aircall, SpokePhone, Avochato, Salesmsg, and Textedly
* [Twilio Now Supports Unified Opt-Outs across RCS, SMS, and MMS channels](https://www.twilio.com/en-us/changelog/twilio-now-supports-unified-opt-outs-across-rcs--sms--and-mms-ch.md): 
* [WhatsApp Typing Indicators on Twilio in Public Beta](https://www.twilio.com/en-us/changelog/whatsapp-typing-indicator.md): Create typing indicators on Twilio to WhatsApp users to improve user experience by reducing perceived wait times.
* [Voice Android 5.0 - Signaling Region Selection API](https://www.twilio.com/en-us/changelog/voice-android-5-0---signaling-region-selection-api.md): 
* [Twilio Frontline web interface now in beta | Twilio](https://www.twilio.com/en-us/changelog/twilio-frontline-web-interface-now-in-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Update in the supported cipher suites in Twilio REST API endpoints](https://www.twilio.com/en-us/changelog/update-in-the-supported-cipher-suites-in-twilio-rest-api-endpoin.md): 
* [Payment Card Industry (PCI) Compliant Voice Recordings](https://www.twilio.com/en-us/changelog/payment-card-industry--pci--compliant-voice-recordings.md): 
* [New error codes provide clearer TFV and A2P 10DLC registration feedback launching September 15, 2026 | Twilio](https://www.twilio.com/en-us/changelog/new-error-codes-provide-clearer-tfv-and-a2p-10dlc-registration-f.md): 
* [Inbound Context](https://www.twilio.com/en-us/changelog/inbound-context.md): 
* [Twilio Command Line Interface (CLI)](https://www.twilio.com/en-us/changelog/twilio-command-line-interface--cli-.md): 
* [Voice Android 5.5 - WebRTC 83 and computed MOS score improvements | Twilio](https://www.twilio.com/en-us/changelog/voice-android-5-5---webrtc-83-and-computed-mos-score-improvement.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dual-Channel Conference Recordings as default is now GA](https://www.twilio.com/en-us/changelog/dual-channel-conference-recordings-as-default-is-now-ga.md): 
* [New Gather Speech Recognition Models | Twilio](https://www.twilio.com/en-us/changelog/new-gather-speech-recognition-models.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Video Network Bandwidth Profile API for JavaScript SDK](https://www.twilio.com/en-us/changelog/video-network-bandwidth-profile-api-for-javascript-sdk.md): 
* [Signup Form Field Enhancement | Twilio](https://www.twilio.com/en-us/changelog/signup-form-field-enhancement.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Public API SDKs are available in Public Beta for Go, Swift, Typescript, and Java | Twilio](https://www.twilio.com/en-us/changelog/2023/public-api-sdks-are-available-in-public-beta-for-go-swift-typescript-and-java.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Activate SMS, MMS, and WhatsApp with Twilio Messaging (Private Beta) | Twilio](https://www.twilio.com/en-us/changelog/2025/activate-sms-mms-and-whatsapp-with-twilio-messaging-private-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Voice Media IP Migration 1% Soft Launch](https://www.twilio.com/en-us/changelog/reminder-twilio-voice-ip-migration-soft-launch-one-percent.md): 
* [Video Android 4.4 - Network Quality API](https://www.twilio.com/en-us/changelog/video-android-4-4---network-quality-api.md): 
* [Flex plugin management is now available in Console, unifying the Flex admin experience](https://www.twilio.com/en-us/changelog/flex-plugin-management-is-now-available-in-console--unifying-the.md): 
* [TaskRouter APIs now supported on Restricted API Keys](https://www.twilio.com/en-us/changelog/task-router-apis-supported-on-restricted-api-keys.md): You can now select permissions for TaskRouter APIs while creating a Restricted API Key on Console. The product already supports permissions for Studio, Voice, SIP, Messages, Regulatory Compliance, and Long Codes APIs.
* [Authentication+ for A2P 10DLC Registrations](https://www.twilio.com/en-us/changelog/introducing-authentication--for-public-brand-a2p-10dlc-registrat.md): 
* [WhatsApp Usernames is now supported](https://www.twilio.com/en-us/changelog/whatsapp-usernames.md): WhatsApp Usernames is now supported on the Twilio Platform and Messaging APIs for WhatsApp. WhatsApp now allows users to adopt usernames. A username can optionally mask a user's personal phone number and allows them to interact with businesses through Business Scoped User IDs (BSUID). Twilio exposes this identifier in message webhooks and in Event Streams event data. Meta is releasing this functionality in multiple waves, starting on July 7, with additional countries to follow at later dates. Please check our documentation for the latest rollout schedule.
* [Rollback: Maintain Caller-ID when Call Forwarding via Programmable Voice API | Twilio](https://www.twilio.com/en-us/changelog/rollback--maintain-caller-id-when-call-forwarding-via-programmab.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [View WhatsApp template rejection reasons in Twilio Console](https://www.twilio.com/en-us/changelog/view-whatsapp-template-rejection-reasons-in-twilio-console-.md): 
* [Changes coming to SendGrid’s Free Plan](https://www.twilio.com/en-us/changelog/sendgrid-free-plan.md): 
* [Segmentation based on Automation Events](https://www.twilio.com/en-us/changelog/segmentation-based-on-automation-events.md): 
* [New Text To Speech Voices available for <Say>](https://www.twilio.com/en-us/changelog/new-text-to-speech-voices-for-say-update-03-2024.md): 
* [Voice Diagnostics SDK General Availability | Twilio](https://www.twilio.com/en-us/changelog/voice-diagnostics-sdk-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Linked Audiences List Destinations General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/linked-audiences-list-destinations-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [A2P 10DLC registration for all US 501(c) nonprofit organizations now available | Twilio](https://www.twilio.com/en-us/changelog/a2p-10dlc-registration-for-all-us-501-c--nonprofit-organizations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Voice Mobile SDKs Audio Options API](https://www.twilio.com/en-us/changelog/twilio-voice-mobile-sdks-audio-options-api-now-available-in-ga.md): 
* [10DLC Registration Error Details via Event Streams](https://www.twilio.com/en-us/changelog/10dlc-registration-error-details-via-event-streams.md): Customers registering 10DLC Brands and Campaigns for A2P Messaging can now set up subscriptions to receive event notifications with detailed error codes.
* [Twilio Frontline is now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/twilio-frontline-is-now-hipaa-eligible.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [RCS Webview support on Twilio](https://www.twilio.com/en-us/changelog/rcs-webview-support.md): Create and send webview experiences with Twilio
* [Use twilio carousels and new button updates](https://www.twilio.com/en-us/changelog/twilio-carousels-and-button-updates.md): Use twilio carousels and new button updates to supercharge marketing and transactional messaging
* [SSL Certs for Link Branding](https://www.twilio.com/en-us/changelog/ssl-for-branded-links.md): 
* [Scale SLA increases](https://www.twilio.com/en-us/changelog/scale-sla-increases.md): 
* [Introducing Branded Calling Onboarding APIs](https://www.twilio.com/en-us/changelog/introducing-branded-calling-onboarding-apis--private-beta--.md): Introducing Branded Calling Onboarding APIs, a faster, automated way to register brands, submit compliance details for Branded Calling, all through API.
* [Certificate Rotation in Ashburn Regional Edge](https://www.twilio.com/en-us/changelog/certificate-rotation-in-ashburn-regional-edge.md): 
* [Queue time now returned when creating conference participants](https://www.twilio.com/en-us/changelog/queue-time-now-returned-when-creating-new-conference-participant.md): Queue time now returned when creating conference participants
* [WhatsApp Self Sign-up now available to all direct customers](https://www.twilio.com/en-us/changelog/whatsapp-self-sign-up-now-available-to-all-direct-customers.md): 
* [View Historical Errors with Twilio Debugger](https://www.twilio.com/en-us/changelog/view-historical-errors-with-twilio-debugger.md): 
* [Search By TrunkSid in Voice Call Logs | Twilio](https://www.twilio.com/en-us/changelog/search-by-trunksid-in-voice-call-logs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SMS Pumping Protection is now generally available](https://www.twilio.com/en-us/changelog/Twilio_programmable_message_SMS_pumping_protection_ga.md): 
* [Salesforce Cloud Source Version Upgrade General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/salesforce-cloud-source-version-upgrade-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Subaccount Dashboard Average Queue Time Graph | Twilio](https://www.twilio.com/en-us/changelog/voice-insights-subaccount-dashboard-average-queue-time-graph.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Voice Insights Advanced Features Pricing Update](https://www.twilio.com/en-us/changelog/voice_insights_advanced_features_pricing_update.md): 
* [Launching the ISV Compliance Embeddable Pilot](https://www.twilio.com/en-us/changelog/launching-the-isv-kyc-embeddable-in-pilot-.md): The Compliance Embeddable is a whitelabel, configurable React application that ISVs can securely put inside their web application to help their customers get registered for various Twilio products and meet their compliance requirements. The embeddable can help streamline the Know-Your-Customer processes via enabling self-service for the ISVs’ customers as well as result in overall faster vetting times due to its built-in validation capabilities.
* [End-user certificates for all REST API endpoints will be rotated](https://www.twilio.com/en-us/changelog/REST-API-endpoints-rotated-September-9,-2026.md): 
* [Twilio Voice "Epic Conference" End Of Life](https://www.twilio.com/en-us/changelog/twilio-voice--epic-conference--end-of-life.md): 
* [Phone number ProvisioningStatus resources](https://www.twilio.com/en-us/changelog/phone-number-provisioning-api.md): Retrieve the provisioning status of phone numbers assigned to Voice Trust Bundles for enhanced visibility and management.
* [Email in Flex is now generally available in Flex UI 2.5.0](https://www.twilio.com/en-us/changelog/email-in-flex-now-ga.md): 
* [Classic Audience Entry for Journeys V2 Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/classic-audience-entry-for-journeys-v2-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Reports API (Public Beta)](https://www.twilio.com/en-us/changelog/voice-insights-reports-api--public-beta-.md): 
* [Update to SendGrid Domain Authentication: Send to Coworker Action Removed](https://www.twilio.com/en-us/changelog/update-to-sendgrid-domain-authentication--send-to-coworker-actio.md): Twilio SendGrid has removed the Send to Coworker action from the Domain Authentication
* [Search and filter Single Sends](https://www.twilio.com/en-us/changelog/search-and-filter-single-sends.md): 
* [Upcoming Changes to Voice Insights Console Experience](https://www.twilio.com/en-us/changelog/upcoming_changes_to_voice_insights_console_ue.md): 
* [Twilio Heightened Awareness Period (HAP) – November 24, 2025 - January 5, 2026](https://www.twilio.com/en-us/changelog/twilio-heightened-awareness-period--hap----november-24--2025---j.md): 
* [Profiles Sync General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/profiles-sync-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Alerts for Rejected and Paused WhatsApp Templates now available | Twilio](https://www.twilio.com/en-us/changelog/alerts-for-rejected-and-paused-whatsapp-templates-now-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.14.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-14-0-is-now-available.md): 
* [Increased MMS rate limits for A2P 10DLC Phone Numbers in the U.S. starting March 18, 2026 | Twilio](https://www.twilio.com/en-us/changelog/increased-mms-rate-limits-for-a2p-10dlc-phone-numbers-in-the-u-s0.md): 
* [Consent Management API Now Supports Toll-Free Network-Level Opt-Out Overrides](https://www.twilio.com/en-us/changelog/consent-management-api-supports-tollfree-network-opt-out-override.md): 
* [Segment-triggered Automations](https://www.twilio.com/en-us/changelog/segment-triggered-automations.md): 
* [Personalized recommendations](https://www.twilio.com/en-us/changelog/Personalized_Recommendations.md): 
* [Twilio Voice SDK Call Events: User-Defined Messages GA](https://www.twilio.com/en-us/changelog/twilio-voice-sdk-call-message-events--user-defined-messages-is-n.md): Twilio Voice SDK Call Message Events: User-Defined Messages is now GA
* [Voice Insights Subaccount Dashboard Edge Location Filtering](https://www.twilio.com/en-us/changelog/voice-insights-subaccount-dashboard-edge-location-filtering0.md): 
* [Super SIM Connection Events on Event Stream](https://www.twilio.com/en-us/changelog/super-sim-connection-events-on-event-stream.md): 
* [Upcoming changes to Programmable Voice billing for outbound calls | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to-programmable-voice-billing-for-outbound-call.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Event Streams Source General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/twilio-event-streams-source-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Granular roles for Messaging Insights & Intelligence](https://www.twilio.com/en-us/changelog/messaging-insights-intelligence-new-roles.md): We've released two new granular roles for the Twilio Console: Messaging Insights & Intelligence Admin and Messaging Insights & Intelligence Viewer.
* [Changes to Public Certificate Authority EKU for SIP over TLS | Twilio](https://www.twilio.com/en-us/changelog/changes-to-public-certificate-authority-eku-for-sip-over-tls.md): 
* [Segmentation API V2 Beta](https://www.twilio.com/en-us/changelog/segmentation-api-v2-beta.md): 
* [UTF-8 for Email Addresses](https://www.twilio.com/en-us/changelog/support-for-utf-8-email-addresses.md): 
* [Extended notice and update on security changes: HTTP Authentication for Voice and Messaging Media enabled by default](https://www.twilio.com/en-us/changelog/extended-notice-and-update-security-changes-http-auth-for-media.md): 
* [New ‘Click ID’ Callback Parameter for Inbound WhatsApp Messages from a Click-to-WhatsApp Ad](https://www.twilio.com/en-us/changelog/new--click-id--callback-parameter-for-inbound-whatsapp-messages-.md): Twilio's inbound WhatsApp messages that originate from Meta Click-to-WhatsApp advertisements now include the new ReferralCtwaClid parameter, which contains the ctwa_clid payload from Meta. This parameter can be used to integrate WhatsApp business messaging events with Meta’s Conversions API to optimize Meta’s ads targeting and performance measurement.
* [Send items to your customers with Twilio Catalog on WhatsApp](https://www.twilio.com/en-us/changelog/twilio-catalog.md): 
* [Conference mixer availability in Umatilla (us2)](https://www.twilio.com/en-us/changelog/conference-mixer-availability-in-umatilla-us2.md): Conference mixer availability in Umatilla (us2)
* [Programmable SMS Geo Permissions - Israel and Palestine Prefix Update](https://www.twilio.com/en-us/changelog/programmable-sms-geo-permissions-israel-and-palestine-prefix-update.md): 
* [Verify Events: Message Status Event Types Pilot](https://www.twilio.com/en-us/changelog/verify-events--message-status-event-types-pilot.md): 
* [Usability change on the Phone Number configuration page](https://www.twilio.com/en-us/changelog/usability-change-on-the-phone-number-configuration-page.md): 
* [Twilio Voice Mobile SDKs Preflight APIs in GA](https://www.twilio.com/en-us/changelog/twilio-voice-android-and-ios-sdks-preflight-apis-are-available-n.md): 
* [Click Tracking Refinement for Link Shortening now in GA!](https://www.twilio.com/en-us/changelog/click-tracking-refinement-for-link-shortening-now-ga.md): 
* [Spoke Phone Integration is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/spoke-phone-integration-is-validated-for-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [WhatsApp Business Calling for Programmable Voice GA](https://www.twilio.com/en-us/changelog/whatsapp_business_calling_available.md): 
* [Trait Activation General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/trait-activation-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Billing Changes for Voice Insights Advanced Features Usage | Twilio](https://www.twilio.com/en-us/changelog/billing-changes-for-voice-insights-advanced-features-usage-trunking.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming security changes: HTTP Voice Recording Media Endpoint CNAME Deprecation](https://www.twilio.com/en-us/changelog/upcoming-security-changes--http-voice-recording-media-endpoint-c.md): Upcoming security changes: HTTP Voice Recording Media Endpoint CNAME Deprecation November 1 2023
* [Programmable Voice TwiML Changelog Updates](https://www.twilio.com/en-us/changelog/programmable-voice-twiml-changelog-updates.md): 
* [Operator Resources are now available in Voice Intelligence API](https://www.twilio.com/en-us/changelog/operator-resources-are-now-available-in-voice-intelligence-api.md): 
* [View Stats for Emails in a Marketing Campaigns Automation | Twilio](https://www.twilio.com/en-us/changelog/view-stats-for-emails-in-a-marketing-campaigns-automation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Usage Records and Event Streams APIs on Restricted Keys](https://www.twilio.com/en-us/changelog/usage-eventstreams-apis-supported-on-rak.md): Usage Records and Event Streams APIs are now supported on Restricted API Keys
* [Personalized Recommendations GA Release](https://www.twilio.com/en-us/changelog/now-live-in-ga--personalized-recommendations-in-messaging-insigh.md): 
* [Profile Identifier Deletion is now in Public Beta](https://www.twilio.com/en-us/changelog/profile-identifier-deletion-is-now-in-public-beta.md): 
* [Analytics C Sharp (C#) Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/analytics-c-sharp-c-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Launches Branded Calling in Canada, Germany & UK](https://www.twilio.com/en-us/changelog/non-us-branded-calling-private-beta.md): Twilio expands Branded Calling to Canada, Germany, and the UK.
* [Gather Multi-Provider Speech Recognition Public Beta](https://www.twilio.com/en-us/changelog/-gather--new-multi-provider-speech-recognition-models-public-bet.md): 
* [Twilio Voice JavaScript SDK reference component for ConversationRelay](https://www.twilio.com/en-us/changelog/twilio-voice-javascript-sdk-reference-component-for-conversation.md): 
* [Flex UI 2.8.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-8-0-is-now-available.md): 
* [SendGrid Marketing Campaigns Contacts](https://www.twilio.com/en-us/changelog/sendgrid-marketing-campaigns-contacts-feature-enhancement.md): SendGrid Marketing Campaigns now supports multiple ways to identify your Contacts beyond just email address.
* [Regulatory Bundle Evaluations via Public API](https://www.twilio.com/en-us/changelog/regulatory-bundle-evaluations-via-public-api.md): 
* [WhatsApp fallback to SMS toggle in Messaging Services disabled for Verify customers](https://www.twilio.com/en-us/changelog/whatsapp-fallback-to-sms-toggle-in-messaging-services-disabled-f.md): 
* [The Video Diagnostics App is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/the-video-diagnostics-app-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Flex plugins available in the Plugin Library](https://www.twilio.com/en-us/changelog/new-flex-plugins-available-in-the-plugin-library.md): 
* [A2P 10 DLC Brand and Campaign Notifications now available on Event Streams](https://www.twilio.com/en-us/changelog/a2p-10-dlc-brand-and-campaign-notification-now-available-on-even.md): A2P 10 DLC Brand and Campaign Notifications now available on Event Streams
* [[U.S. A2P 10DLC] Launching Support for CSP Sole Proprietor Registrations](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--launching-support-for-csp-sole-proprietor-regis.md): If you are a customer who has registered directly with TCR as a CSP and wish to use those registrations for your message traffic with Twilio, you can request an exception to link your TCR-registered campaigns.
* [80 MPS Twilio WhatsApp Text and Media Throughput](https://www.twilio.com/en-us/changelog/80-mps-default-throughput-upgrade-for-twilio-whatsapp-text-and-media.md): Twilio supports 80 MPS (messages per second) per WhatsApp sender for all outbound traffic for both text-only and media messages. The text-only throughput can be increased up to 400 MPS.
* [Upcoming Changes to <Dial> Verb | Twilio](https://www.twilio.com/en-us/changelog/upcoming-changes-to--dial--verb.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.9.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-9-0-is-now-available.md): 
* [Data Residency for Email (EU)](https://www.twilio.com/en-us/changelog/data-residency.md): Effective July 15, 2025: Twilio SendGrid launched data residency within the EU for email. This enables you to keep all email event data such as opens, clicks, bounces, and unsubscribes, and email recipient emails within the EU, giving you control over where your customer data lives. This is important as email event data, which includes recipient email addresses and engagement history data is considered personally identifiable information. Before, when you sent an email through Twilio SendGrid, it was handled by our global API. That meant your email and the data it generates is processed through our global infrastructure and stored in data centers around the world. With Data Residency for Email (EU), the flow is different. Emails sent through the EU API are processed within the EU region, and recipient personal data and email event data is stored in EU-based systems. This gives businesses more control over where their data is stored and helps meet regional compliance standards without compromising performance or deliverability.
* [Twilio Voice SDK Call Message Events: User-Defined Messages is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/twilio-voice-sdk-call-message-events-user-defined-messages-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Super SIM eSIM profiles Public Beta | Twilio](https://www.twilio.com/en-us/changelog/super-sim-esim-profiles-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio end-user certificates for all REST API endpoints will be rotated on January 19, 2026 | Twilio](https://www.twilio.com/en-us/changelog/certificate-rotation-all-endpoints-january-2026.md): Security and reliability go hand in hand, and we want to make sure your applications keep running smoothly while we work in the background to keep things safe.
* [Twilio SendGrid Releases Inbound Parse API 2.0 | Twilio](https://www.twilio.com/en-us/changelog/twilio-sendgrid-releases-inbound-parse-api-20.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Display Name for Conference calls to SIP destinations](https://www.twilio.com/en-us/changelog/display-name-for-participant-calls-to-sip.md): 
* [Twilio standardization of inbound button payloads](https://www.twilio.com/en-us/changelog/rcs-button-payload.md): 
* [Super SIM is now available for download as an eSIM profile | Twilio](https://www.twilio.com/en-us/changelog/super-sim-is-now-available-for-download-as-an-esim-profile.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Key Pair Authentication for Snowflake Now Available on Free and Team Tiers | Twilio](https://www.twilio.com/en-us/changelog/2025/key-pair-authentication-for-snowflake-now-available-on-free-and-team-tiers.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Generic Pay Connector Generally Available](https://www.twilio.com/en-us/changelog/generic-pay-connector-generally-available.md): Twilio Generic Pay Connector Generally Available
* [Voice IP Migration Schedule Update](https://www.twilio.com/en-us/changelog/voice-ip-migration-schedule-update.md): Twilio Voice Media IP Address Migration Schedule Update
* [Intercom Web & Cloud Mode (Actions) Destinations Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/intercom-web-cloud-mode-actions-destinations-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Enhanced SMS Sender Selection for MMS Converter](https://www.twilio.com/en-us/changelog/enhanced-sms-sender-selection-for-mms-converter.md): 
* [Campaign Verify (CV) Token Requirement for Toll-Free Messaging Political Traffic](https://www.twilio.com/en-us/changelog/campaign-verify--cv--token-requirement-for-toll-free-messaging-p.md): 
* [Twilio Segment customer data updates](https://www.twilio.com/en-us/changelog/twilio-segment-customer-data-updates.md): 
* [[U.S. A2P 10DLC] Launching Support for CNP Migration](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--launching-support-for-cnp-migration-.md): 
* [Changes coming to SendGrid’s Free Plans](https://www.twilio.com/en-us/changelog/changes-coming-to-sendgrid-s-free-plans.md): 
* [Flex Teams events now available on Twilio Events platform](https://www.twilio.com/en-us/changelog/flex-teams-events-now-available-on-twilio-events-platform.md): 
* [Journey Re-entry General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/journey-re-entry-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [SendGrid Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/sendgrid-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [The Trade Desk Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/the-trade-desk-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [JitterBufferSize now supported for conference instruction](https://www.twilio.com/en-us/changelog/jitterbuffersize-now-supported-for-conference-instruction.md): 
* [Verify APIs are now supported on Restricted API Keys](https://www.twilio.com/en-us/changelog/verify-api-supported-on-rak.md): Verify APIs are now supported on Restricted API Keys
* [Updated Twilio Studio widget: Make Outgoing Call](https://www.twilio.com/en-us/changelog/updated-twilio-studio-widget--make-outgoing-call.md): 
* [Public beta of rich content for RCS on Twilio Messaging](https://www.twilio.com/en-us/changelog/rcs-rich-content-public-beta.md): Twilio offers rich messaging on RCS through the Content Template Builder. You can now create and send rich cards, media, and rich card carousels on RCS.
* [Voice Insights –Introduction of Intelligent Discovery AI Assistant](https://www.twilio.com/en-us/changelog/voice-insights-Intelligent-discovery-ai-assistant.md): 
* [Geo permissions name change for Norfolk Island (+672)](https://www.twilio.com/en-us/changelog/geo-permissions-name-change-for-norfolk-island-672-trunking.md): 
* [New Navigation Experience in Twilio Console](https://www.twilio.com/en-us/changelog/new-navigation-experience-in-twilio-console.md): 
* [Twilio Link Shortening with Click Tracking is now generally available for use!](https://www.twilio.com/en-us/changelog/twilio-link-shortening-with-click-tracking-is-now-generally-avai.md): 
* [Additional SIP Header support on outbound SIP calls](https://www.twilio.com/en-us/changelog/additional-sip-header-support-on-outbound-sip-calls.md): 
* [Voice iOS 2.1- iOS 13 (Xcode 11) Push notification support](https://www.twilio.com/en-us/changelog/voice-ios-2-1--ios-13--xcode-11--push-notification-support.md): 
* [Lookup SIM Swap 60620 is a billable error](https://www.twilio.com/en-us/changelog/lookup-sim-swap-60620.md): 
* [<Pay> Enhancements to the <Prompt> verb allowing for dual input validation | Twilio](https://www.twilio.com/en-us/changelog/pay-enhancements-to-the-prompt-verb-allowing-for-dual-input-validation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio CLI 6.0.0 is now available: It requires Node.js v20 or newer](https://www.twilio.com/en-us/changelog/twilio-cli-6-0-0-is-now-available--it-requires-node-js-v20-or-ne.md): 
* [Dot Notation Support in Destination Field Mappings General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/dot-notation-support-in-destination-field-mappings-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Lookup Line Type Intelligence is now Generally Available](https://www.twilio.com/en-us/changelog/lookup-line-type-intelligence-is-now-generally-available.md): 
* [Enforcement of HTTPS for New Event Webhook Configurations](https://www.twilio.com/en-us/changelog/enforcement-of-https-for-new-event-webhook-configurations.md): 
* [Subscriptions with SQL Traits Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/subscriptions-with-sql-traits-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Error codes for A2P 10DLC Campaign reviews are now available](https://www.twilio.com/en-us/changelog/introducing-error-codes-for-a2p-10dlc-campaign-reviews-.md): Twilio has released support for error codes in our campaign review process. With this latest update, customers can easily identify the reason for campaign rejection with an error code and explanation.
* [Support Multiple Reply-To Email Addresses | Twilio](https://www.twilio.com/en-us/changelog/support-multiple-reply-to-email-addresses.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Audience Event Health Alerts General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/audience-event-health-alerts-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Delivery Overview Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/delivery-overview-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [HTML Editor General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/html-editor-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice iOS 4.3.0 - Differentiated Services Code Point (DSCP) Tagging API](https://www.twilio.com/en-us/changelog/voice-ios-4-3-0---differentiated-services-code-point--dscp--tagg.md): 
* [Twilio SendGrid Event Webhooks](https://www.twilio.com/en-us/changelog/event-webhooks-Test.md): , Twilio SendGrid customers will be able to configure multiple endpoints for our Event Webhook feature. This enhanced feature provides customers with greater flexibility and control with the ability to deliver event data to multiple endpoints, each configured to receive whichever events make sense for your email program
* [Opt in to a faster, refreshed Studio canvas experience (beta)](https://www.twilio.com/en-us/changelog/refreshed_studio_canvas_experience_beta.md): 
* [Twilio performs STIR/SHAKEN verification on incoming calls to your phone numbers | Twilio](https://www.twilio.com/en-us/changelog/twilio-performs-shaken-stir-verification-on-incoming-calls-to-yo.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Delivery Overview now supported via Public API | Twilio](https://www.twilio.com/en-us/changelog/2024/delivery-overview-now-supported-via-public-api.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Added support of adding a TwiML App directly to a Conference](https://www.twilio.com/en-us/changelog/added-support-of-adding-a-twiml-app-directly-to-a-conference.md): 
* [Twilio Functions Add Real-Time Concurrency Insights via Response Headers](https://www.twilio.com/en-us/changelog/twilio-functions-add-real-time-concurrency-insights-via-response.md): 
* [Flex Native integration for Google Dialogflow CX Voice Virtual Agents is Live](https://www.twilio.com/en-us/changelog/flex-integration-for-google-dialogflow-cx-voice-virtual-agents-i.md): The native integration of Google Dialogflow CX with Flex provides the ability to hand off Virtual Agent calls to agents in Flex. Also, you will be able to view the call transcripts and pass relevant information to aid call routing.
* [Twilio REST API certificates moving to AWS Certificate Manager (ACM) | Twilio](https://www.twilio.com/en-us/changelog/twilio-api-certificates-moving-to-aws-certificate-manager--acm--.md): 
* [Twilio Video Will Remain a Standalone Product](https://www.twilio.com/en-us/changelog/-twilio-video-will-remain-a-standalone-product.md): 
* [SendGrid Teammate Invitations through Twilio](https://www.twilio.com/en-us/changelog/sendgrid-teammate-invitations-through-twilio.md): 
* [Studio now supports SSML for Amazon Polly voices | Twilio](https://www.twilio.com/en-us/changelog/studio-now-supports-ssml-for-amazon-polly-voices.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Guided Compliance Registration Experience for RCS Business Messaging | Twilio](https://www.twilio.com/en-us/changelog/new-guided-compliance-registration-experience-for-rcs-business-m.md): 
* [Voice Insights Generally Available](https://www.twilio.com/en-us/changelog/voice-insights-generally-available.md): 
* [Upcoming Removal of WhatsApp-specific “ReferralNumMedia” Webhook Property for Inbound SMS/MMS Messages | Twilio](https://www.twilio.com/en-us/changelog/upcoming-removal-of-whatsapp-specific-referralnummedia-webhook-property-for-inbound-smsmms-messages.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Enhanced Linked Events Sync Scheduling - General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/enhanced-linked-events-sync-scheduling-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 2.0 is now in GA | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-20-is-now-in-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Postgres as Reverse ETL Source in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/postgres-as-reverse-etl-source-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Link Shortening and Message Scheduling Advanced Insights Dashboard Now GA!](https://www.twilio.com/en-us/changelog/link-shortening-and-message-scheduling-advanced-insights-dashboa.md): 
* [Opt-Out Additional Keywords Added per FCC Ruling](https://www.twilio.com/en-us/changelog/opt-out-additional-keywords-added-per-fcc-ruling.md): 
* [Resolved: Subaccount inheritance for Voice Insights Advanced Features](https://www.twilio.com/en-us/changelog/Resolved-Subaccount-inheritance-for-Voice-Insights-Advanced-Features.md): 
* [RCS Onboarding API is now in Private Beta!](https://www.twilio.com/en-us/changelog/rcs-onboarding-apis-are-now-in-private-beta-.md): RCS onboarding APIs are now in private beta for selected ISVs.
* [Twilio Email GA](https://www.twilio.com/en-us/changelog/twilio-email-ga.md): Email is now available as a native channel in the Twilio platform.
* [New Free Marketing Campaigns Customers Will Have 100 Contacts Per Month](https://www.twilio.com/en-us/changelog/new-free-marketing-campaigns-customers-will-have-100-contacts-pe.md): 
* [Analytics.js Classic End of Life | Twilio](https://www.twilio.com/en-us/changelog/2023/analytics-js-classic-end-of-life.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Unlock the Full Functionality of Flows in WhatsApp and Send them through Twilio](https://www.twilio.com/en-us/changelog/whatsapp-flows.md): Create flows in WhatsApp and send them through Twilio. Allows full WhatsApp functionality and access to endpoint integrations for dynamic data interactions.
* [Twilio Verify and Lookup are now HIPAA Eligible | Twilio](https://www.twilio.com/en-us/changelog/twilio-verify-and-lookup-are-now-hipaa-eligible-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Compliance Toolkit now supports state-specific quiet hours in the United States](https://www.twilio.com/en-us/changelog/compliance-toolkit-supports-us-state-quiet-hours.md): 
* [Rate limit change for the Twilio SendGrid Email Activity API](https://www.twilio.com/en-us/changelog/rate-limit-change-for-the-twilio-sendgrid-email-activity-api.md): 
* [Upcoming Changes to Voice Insights Console Experience](https://www.twilio.com/en-us/changelog/Upcoming-Changes-to-Voice-Insights-Console-Experience.md): Effective June 1, 2024, Twilio is updating the Voice Insights products, affecting our Voice Insights Customers.
* [Linked Audiences supports EU infrastructure | Twilio](https://www.twilio.com/en-us/changelog/2024/linked-audiences-supports-eu-infrastructure.md): With Twilio, unite communications and strengthen customer relationships across your business
* [A Single Login for Your SendGrid and Twilio Account - Now Available for Existing SendGrid Users](https://www.twilio.com/en-us/changelog/single-login-existing-sendgrid-users.md): 
* [Twilio Deactivations API for US Messaging now available | Twilio](https://www.twilio.com/en-us/changelog/twilio-deactivations-api-for-us-messaging-now-available.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Delivery Overview (Public API) Now Filters for Audience | Twilio](https://www.twilio.com/en-us/changelog/2024/delivery-overview-public-api-now-filters-for-audience.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Facebook Integrations Upgrade to Marketing API v14.0 | Twilio](https://www.twilio.com/en-us/changelog/2022/facebook-integrations-upgrade-to-marketing-api-v14-0.md): With Twilio, unite communications and strengthen customer relationships across your business
* [ACTION REQUIRED: Twilio Voice Media IP Migration Schedule and Testing Availability](https://www.twilio.com/en-us/changelog/action-required--twilio-voice-media-ip-migration-testing-availab.md): How to test your Twilio Voice infrastructure in advance of the IP migration
* [Optimizely Feature Experimentation (Actions) Destination in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/optimizely-feature-experimentation-actions-destination-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Mappings Editor Improvements General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/mappings-editor-improvements-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Upcoming Certificate Rotation and Ciphersuite List Update for All Twilio REST API Endpoints](https://www.twilio.com/en-us/changelog/upcoming-certificate-rotation-and-ciphersuite-list-update-for-al.md): 
* [Salesforce Marketing Cloud (Actions) Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/salesforce-marketing-cloud-actions-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Allowlist Umatilla IP Addresses for Voice SDK](https://www.twilio.com/en-us/changelog/Allowlist-Umatilla-IP-Addresses-for-Programmable-Voice-SDK.md): 
* [Lookup Bulk is now in Private Beta!](https://www.twilio.com/en-us/changelog/lookup_bulk_private_beta.md): 
* [Route tasks directly to a worker, task queue, or workflow](https://www.twilio.com/en-us/changelog/route-directly-to-worker-task-queue-or-workflow.md): 
* [Twilio end-user certificates for all REST API endpoints will be rotated on April 8, 2026 | Twilio](https://www.twilio.com/en-us/changelog/twilio-end-user-certificates-for-all-rest-api-endpoints-will-be-.md): 
* [Snapchat Conversions API Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/snapchat-conversions-api-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights Trust & Engagement Insights(Public Beta)](https://www.twilio.com/en-us/changelog/voice-insights-trust-engagement-insights.md): 
* [Toll-free verification API and Console now in Public Beta](https://www.twilio.com/en-us/changelog/toll-free-verification-api-and-console-now-in-public-beta.md): Announcement of toll-free phone number verification tooling for US and Canada
* [Twilio Virtual Agent with Google Dialogflow CX now generally available](https://www.twilio.com/en-us/changelog/twilio-virtual-agent-with-google-dialogflow-cx-now-generally-ava.md): 
* [Voice Intelligence Language Operators - Sentiment, Summary, Entity Recognition are in Public Beta](https://www.twilio.com/en-us/changelog/voice-intelligence-language-operators-public-beta.md): 
* [Upcoming changes to Twilio Voice Public Media IP Addresses](https://www.twilio.com/en-us/changelog/action-required-upcoming-changes-to-twilio-voice-public-media.md): 
* [Audience Consumers General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/audience-consumers-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Journey Analytics General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/journey-analytics-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Generative Audiences Private Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/generative-audiences-private-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Updates to Alphanumeric Sender ID Compliance Checks and Error Codes](https://www.twilio.com/en-us/changelog/updates-to-alphanumeric-sender-id-compliance-checks-and-error-co.md): 
* [Studio now supports Link Shortening](https://www.twilio.com/en-us/changelog/studio-link-shortening.md): 
* [Removal of "Alice" Text To Speech voices](https://www.twilio.com/en-us/changelog/end-support-alice-text-to-speech-voice-2023.md): 
* [HubSpot Web & Cloud Mode (Actions) Destinations General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/hubspot-web-cloud-mode-actions-destinations-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [A2P Registration Status Tool](https://www.twilio.com/en-us/changelog/a2p-registration-status-tool.md): 
* [Linked Audiences BigQuery and Redshift General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/linked-audiences-bigquery-and-redshift-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Deepgram Transcription Add-Ons are now available in Twilio Marketplace | Twilio](https://www.twilio.com/en-us/changelog/deepgram-transcription-add-ons.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [HubSpot Web & Cloud Mode (Actions) Destinations Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/hubspot-web-cloud-mode-actions-destinations-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Public API General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/public-api-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Recordings Bulk Deletion in the Twilio Console](https://www.twilio.com/en-us/changelog/voice-recordings-bulk-deletion-in-the-twilio-console.md): 
* [Flex UI 2.0 Beta 2 is now available with updated Status Report | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-20-beta-2-is-now-available-with-updated-status-report.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Webhooks (Actions) Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/webhooks-actions-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Engage Premier EOS](https://www.twilio.com/en-us/changelog/twilio-engage-premier-eos.md): 
* [Programmable Voice Conference Display Name Change](https://www.twilio.com/en-us/changelog/programmable-voice-conference-display-name-change.md): Programmable Voice Conference Display Name Change
* [Twilio Engage Channels General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/twilio-engage-channels-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Push Notifications is in Private Beta](https://www.twilio.com/en-us/changelog/push-notifications-api---private-beta.md): 
* [Flex Messaging: Redesigned Administrator Experience | Twilio](https://www.twilio.com/en-us/changelog/flex-messaging--redesigned-administrator-experience.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Upcoming changes to Twilio Interconnect SIP Signaling IP Addresses](https://www.twilio.com/en-us/changelog/interconnect-sip-signaling-ip.md): 
* [Real-Time Transcription Public Beta Launch | Twilio](https://www.twilio.com/en-us/changelog/realtime-transcriptions-is-public-beta.md): 
* [Bulk Messaging on Communications API - Private Beta](https://www.twilio.com/en-us/changelog/bulk-messaging-on-the-communications-api---private-beta.md): 
* [Event-Triggered Journeys Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/event-triggered-journeys-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [40+ New Email Templates available in the Design Library](https://www.twilio.com/en-us/changelog/40--new-email-templates-available-in-the-design-library.md): 
* [WhatsApp Marketing Messages to U.S. Numbers No Longer Supported](https://www.twilio.com/en-us/changelog/whatsapp-marketing-messages-to-u-s--numbers-no-longer-supported.md): 
* [Partner Built Integrations: October Releases | Twilio](https://www.twilio.com/en-us/changelog/2022/partner-built-integrations-october-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Identity Resolution Improvement General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/identity-resolution-improvement-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Console experience for Lookup is now GA](https://www.twilio.com/en-us/changelog/Twilio_Console_Lookup_GA_Launch.md): 
* [Flex UI 1.13 is now available with improved support for chat tasks and notifications for transfer failures](https://www.twilio.com/en-us/changelog/flex-ui-1-13-is-now-available-with-improved-support-for-chat-tas.md): 
* [Unified Event Tester GA: Event Tester & Mapping Tester | Twilio](https://www.twilio.com/en-us/changelog/2025/unified-event-tester-ga-event-tester-mapping-tester.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Salesforce (Actions) General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-actions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Segment Extensions General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/segment-extensions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Intelligence is generally available](https://www.twilio.com/en-us/changelog/voice-intelligence-is-generally-available.md): 
* [Trait Activation in Destination Functions General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/trait-activation-in-destination-functions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Suggested Mappings rETL General Availability & Connections Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/suggested-mappings-retl-general-availability-connections-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice Insights: Trust & Engagement Insights and Reports API (GA)](https://www.twilio.com/en-us/changelog/trust-engagement-insights-reports-api-ga.md): 
* [Voice Insights Advanced Features Pricing Update](https://www.twilio.com/en-us/changelog/Voice-Insights-Advanced-Features-Pricing-Update.md): Effective May 1, 2024, Twilio will introduce tiered pricing and lower the price for Voice Insights Advanced Features.
* [Twilio Video Virtual Background on Mobile SDKs is now Generally Available](https://www.twilio.com/en-us/changelog/twilio-video-virtual-background-on-mobile-sdks-is-now-generally-.md): 
* [Trunking - Immutable Call Forwarding with CallToken](https://www.twilio.com/en-us/changelog/elastic-sip-trunking---immutable-call-forwarding-with-calltoken-.md): 
* [Flex is migrating UI version management and opt-in features configuration from Flex UI into Twilio Console](https://www.twilio.com/en-us/changelog/migrate-Flex-version-management-and-feature-configuration-to-console.md): 
* [Porting Console for US Local Numbers in Public Beta](https://www.twilio.com/en-us/changelog/porting-console-for-us-local-numbers-in-public-beta.md): 
* [Twilio Voice RN Conversation Relay Ref Component](https://www.twilio.com/en-us/changelog/twilio-voice-react-native-sdk-conversation-relay-reference-component.md): 
* [Launching the Compliance Embeddable for Toll-Free Verification in Public Beta](https://www.twilio.com/en-us/changelog/launching-compliance-embeddable-for-toll-free-verification-in-pu.md): 
* [RCS support now available in Studio](https://www.twilio.com/en-us/changelog/rcs-support-now-available-in-studio.md): 
* [Flex Plugins CLI version 7.0.0 is now available](https://www.twilio.com/en-us/changelog/flex-plugins-cli-7-0-0-now-available.md): 
* [Message template editing is now available](https://www.twilio.com/en-us/changelog/edit-content-templates.md): Template editing is now available in the Twilio Content API. Editing a template does not change its Content Sid.
* [Voice Android SDK 5.3 - Network and Audio Warnings API, MOS, and the new Edge Names](https://www.twilio.com/en-us/changelog/voice-android-sdk-5-3---network-and-audio-warnings-api--mos--and.md): 
* [LiveRamp Audiences Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/liveramp-audiences-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex Conversations enhancements for managing agent tasks and creating Interactions events webhooks](https://www.twilio.com/en-us/changelog/flex-conversations-enhancements-may-2025.md): 
* [Profiles Insights GA | Twilio](https://www.twilio.com/en-us/changelog/2023/profiles-insights-ga.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Databricks Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/databricks-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice SDK Chrome Extensions Manifest V3 Support](https://www.twilio.com/en-us/changelog/title--voice-sdk-chrome-extensions-manifest-v3-support---improve.md): 
* [Google Voices available for <Say> in Public Beta](https://www.twilio.com/en-us/changelog/google-voices-available-text-to-speech-beta.md): 
* [Unlimited Journeys New Packaging General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/unlimited-journeys-new-packaging-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Answering Machine Detection (AMD) Filtering in Voice Insights Dashboard](https://www.twilio.com/en-us/changelog/amd_filtering_in_voice_insights_dashboard.md): Introducing the General Availability of Answering Machine Detection (AMD) Filtering in our Voice Insights Dashboard. Identify human-answered calls filtered by parameters such as region or phone number. Better understand end-user behavior and enhance customer engagement by tracking the average call duration and historic fluctuations in answer rates
* [Broadcasts General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/broadcasts-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Alarms is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/twilio-alarms-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [WhatsApp in Engage Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/whatsapp-in-engage-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Identity Match is in Public Beta](https://www.twilio.com/en-us/changelog/IdentityMatchPublicBeta.md): 
* [Disabling symmetric RTP for SIPREC](https://www.twilio.com/en-us/changelog/Disabling-symmetric-RTP-for-SIPREC.md): 
* [Google Display and Video 360 (Actions) General Availability | Twilio](https://www.twilio.com/en-us/changelog/2024/google-display-and-video-360-actions-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [rETL for Subscriptions Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2023/retl-for-subscriptions-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [ACTION REQUIRED: Upcoming changes to Twilio Interconnect IPs](https://www.twilio.com/en-us/changelog/action-required-upcoming-changes-to-twilio-interconnect-ips.md): 
* [Functions Copilot Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/functions-copilot-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Linked Audience Activation Improvements | Twilio](https://www.twilio.com/en-us/changelog/2024/linked-audience-activation-improvements.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Interconnect Self-Service is now in Public Beta | Twilio](https://www.twilio.com/en-us/changelog/twilio-interconnect-self-service-is-now-in-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lookup SMS Pumping Risk Score is now Generally Available](https://www.twilio.com/en-us/changelog/lookup-sms-pumping-risk-score.md): 
* [Reverse ETL General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/reverse-etl-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Partner Built Integrations: July Releases | Twilio](https://www.twilio.com/en-us/changelog/2022/partner-built-integrations-july-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [[Deliverability Score] weekly email to monitor messaging performance](https://www.twilio.com/en-us/changelog/-deliverability-score--weekly-email-to-monitor-messaging-perform.md): 
* [Voice Insights-Branded Calling Filters in Console](https://www.twilio.com/en-us/changelog/voice_insights_branded_calling_filters_in_console_public_beta.md): 
* [Conference list endpoint rollout extended](https://www.twilio.com/en-us/changelog/conference-list-endpoint-rollout-extended.md): 
* [Flex SDK is GA](https://www.twilio.com/en-us/changelog/flex-sdk-is-generally-available.md): 
* [Google Analytics 4 Mobile Server-Side Functionality General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/google-analytics-4-mobile-server-side-functionality-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Liquid Functions Support in Destination Mappings General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/liquid-functions-support-in-destination-mappings-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Voice SDK Roaming GLL available in Umatilla/US2](https://www.twilio.com/en-us/changelog/programmable-voice-sdk-roaming-gll-now-available-in-umatilla-us2.md): 
* [Braze Cohorts Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/braze-cohorts-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Self-Service A2P Brand Deletion in Console](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--launching-self-service-brand-deletion-in-consol.md): Launching Self-Service A2P Brand Deletion in Console
* [Flex UI 1.16 with support for chat and messaging transcripts is now available](https://www.twilio.com/en-us/changelog/flex-ui-1-16-with-support-for-chat-and-messaging-transcripts-is-.md): 
* [Improved Hashing Detection General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/improved-hashing-detection-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio US Branded Calling is Generally Available](https://www.twilio.com/en-us/changelog/us-enhanced-branded-calling-is-now-generally-available.md): 
* [Known Agent Routing is now GA | Twilio](https://www.twilio.com/en-us/changelog/known-agent-routing-is-now-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Flex UI 2.17.0 is now available](https://www.twilio.com/en-us/changelog/flex-ui-2-17-0-is-now-available.md): 
* [Flex Webchat 3.x.x is now HIPAA Eligible](https://www.twilio.com/en-us/changelog/flex-webchat-3-x-x--is-now-hipaa-eligible.md): 
* [View Dropped Event Samples in Delivery Overview | Twilio](https://www.twilio.com/en-us/changelog/2023/view-dropped-event-samples-in-delivery-overview.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Adjust task sorting with virtual start time](https://www.twilio.com/en-us/changelog/adjust-task-sorting-with-virtual-start-time.md): 
* [Consent Management API is now Generally Available and HIPAA Eligible](https://www.twilio.com/en-us/changelog/consent-management-api-ga-and-hipaa-eligible.md): 
* [Mobile Device Mode Destination Filters (Analytics-Swift, Analytics-Kotlin, React Native 2.0) Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/mobile-device-mode-destination-filters-analytics-swift-analytics-kotlin-react-native-2-0-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Updates to the error code dictionary to clarify number validation errors](https://www.twilio.com/en-us/changelog/updates-to-the-error-code-dictionary-to-clarify-number-validatio.md): 
* [Getting Started Guide General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/getting-started-guide-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Journeys Ad Destinations with Time Based Exits General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/journeys-ad-destinations-with-time-based-exits-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [WhatsApp Card & Flows Support in Conversations (classic)](https://www.twilio.com/en-us/changelog/whatsapp-card---flows-support-in-conversations--classic-.md): 
* [End of Life for Twilio API Explorer](https://www.twilio.com/en-us/changelog/end-of-life-for-twilio-api-explorer.md): 
* [LinkedIn Audiences (Actions) Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/linkedin-audiences-actions-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Session Window Computed Traits Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2025/session-window-computed-traits-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex’s Messaging Channel Janitor now cleans up inactive conversations | Twilio](https://www.twilio.com/en-us/changelog/flex-s-messaging-channel-janitor-now-cleans-up-inactive-conversa.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio users can now sign up for SendGrid and Segment using their Twilio login](https://www.twilio.com/en-us/changelog/twilio-users-can-now-sign-up-for-sendgrid-and-segment-using-thei.md): 
* [Linked Audiences Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/linked-audiences-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 2.4.0 is now available](https://www.twilio.com/en-us/changelog/flex_ui_2-4-0_now_available.md): We are excited to announce that Flex UI 2.4.0 is now available with new filters and metrics in the Real-time Queues View.
* [New Flex Teams API now available in Public Beta](https://www.twilio.com/en-us/changelog/new-flex-teams-api-now-available-in-public-beta.md): 
* [preview.twilio.com/sync API Endpoint Will End of Life on March 10, 2025](https://www.twilio.com/en-us/changelog/preview-twilio-com-sync-api-endpoint-will-end-of-life-on-march-1.md): 
* [Certificate Manager for Link Shortening now in GA!](https://www.twilio.com/en-us/changelog/certificate-manager-for-link-shortening-now-in-ga.md): 
* [Link Shortening General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/link-shortening-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Reminder: End of Life For Twilio 2008 API](https://www.twilio.com/en-us/changelog/reminder--end-of-life-for-twilio-2008-api.md): 
* [Send to All General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/send-to-all-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Flex UI 1.34 is now available reversing changes made to Sync usage in v1.33 | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-1-34-is-now-available-reversing-changes-made-to-sync-usa.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Event Streams is Generally Available](https://www.twilio.com/en-us/changelog/twilio-event-streams-is-generally-available.md): 
* [Portability Checker for US Local Numbers Now Available in Console](https://www.twilio.com/en-us/changelog/portability-check-for-us-local-numbers-available-in-console.md): 
* [Voice Client JS 1.10 - loglevel Logger Integration](https://www.twilio.com/en-us/changelog/voice-client-js-1-10---loglevel-logger-integration.md): 
* [Legacy WhatsApp Templates Warning](https://www.twilio.com/en-us/changelog/warning-to-appear-when-sending-whatsapp-templates-with-soon-to-e.md): Twilio will start to publish warnings (63052) when customers use the Legacy WhatsApp Templates product to send templates.
* [Certificate Manager for Link Shortening now available in Private Beta!](https://www.twilio.com/en-us/changelog/certificate-manager-for-link-shortening-now-available-in-private.md): 
* [New User Settings Page in Twilio Console](https://www.twilio.com/en-us/changelog/new-user-settings-page-experience-in-twilio-console.md): 
* [Salesforce Selective Sync for Self-Serve Customers Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-selective-sync-for-self-serve-customers-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Profiles Extraction General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/profiles-extraction-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Upcoming cipher suite list update for Twilio REST API endpoints November 18, 2026 | Twilio](https://www.twilio.com/en-us/changelog/cipher-suite-list-update-twilio-rest-api-early-2026.md): Security standards are always evolving, and we want to ensure your Twilio applications are using the strongest protection available.
* [Flex UI 1.30 is now available, with updated Real-Time Queue Monitoring with SLA GA that provides more metrics and channel segmentation. | Twilio](https://www.twilio.com/en-us/changelog/flex-ui-130-is-now-available-with-updated-real-time-queue-monitoring-with-sla-ga-that-provides-more-metrics-and-channel-segmentation.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Enhanced Branded Calling is now in public beta](https://www.twilio.com/en-us/changelog/enhanced-branded-calling-is-now-in-public-beta.md): Enhanced Branded Calling is now in public beta. Create a more trusted voice experience with branded elements like your logo and call reason.
* [Lookup Reassigned Number is now in Generally Available](https://www.twilio.com/en-us/changelog/lookup-reassigned-number.md): 
* [Be first in line to get Flex UI minor releases](https://www.twilio.com/en-us/changelog/opt-in-to-get-automatic-ui-updates-right-away.md): 
* [Databricks as Reverse ETL Source General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/databricks-as-reverse-etl-source-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Heightened Awareness Period (HAP) – November 1, 2024 – January 5, 2025](https://www.twilio.com/en-us/changelog/twilio-heightened-awareness-period--hap----november-1--2024---ja.md): 
* [Adobe Target (Web, Cloud) Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/adobe-target-web-cloud-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Programmable Chat in Flex reaching end of life on June 1, 2026](https://www.twilio.com/en-us/changelog/programmable-chat-in-flex-reaching-end-of-life-on-june-1--2026.md): 
* [Improved Visibility for Message Creation Errors](https://www.twilio.com/en-us/changelog/improved-visibility-for-message-creation-errors.md): 
* [IP Commands for Super SIM is now in Public Beta](https://www.twilio.com/en-us/changelog/ip-commands-for-super-sim-is-now-in-public-beta.md): 
* [Twilio Engage Premier End-of-Life (EOL) | Twilio](https://www.twilio.com/en-us/changelog/2025/twilio-engage-premier-end-of-life-eol.md): With Twilio, unite communications and strengthen customer relationships across your business
* [End of Life (EOL) for Recording Transcription .csv, .html response formats](https://www.twilio.com/en-us/changelog/end-of-life-for-recording-transcriptions-csv-html-response-formats.md): 
* [Web Device Mode Destination Filters General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/web-device-mode-destination-filters-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Duplicate Destination Mappings is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/duplicate-destination-mappings-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Journeys Branch Merges General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/journeys-branch-merges-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Restricted API Keys, Conversations (classic) permissions](https://www.twilio.com/en-us/changelog/restricted-api-keys--conversations--classic--permissions.md): 
* [Compliance Fields for US A2P 10DLC Registration](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc--campaign-registration---privacy-policy---terms-.md): For continued compliance with US carrier for A2P 10DLC, 2 fields added to the Campaign registration process: Privacy Policy and Terms and Conditions URL.
* [Data Residency for SMS (EU) is now in Public Beta](https://www.twilio.com/en-us/changelog/data-residency-for-sms--eu--is-now-in-public-beta.md): 
* [Extension of Validity Period for Customers Using Messaging Services](https://www.twilio.com/en-us/changelog/validity-period-extension-messaging-services.md): 
* [Inbound Processing Region API Now Available](https://www.twilio.com/en-us/changelog/inbound-processing-region-api-now-available.md): 
* [STIR/SHAKEN bundle added by default to all the approved Primary Customer Profiles](https://www.twilio.com/en-us/changelog/SHAKEN-STIR-bundle-added-by-default-to-all-the-approved-primary-customer-profiles.md): 
* [Subscription Groups General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/subscription-groups-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Segment Terraform Pilot | Twilio](https://www.twilio.com/en-us/changelog/2023/segment-terraform-pilot.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Partner Built Integrations: November Releases | Twilio](https://www.twilio.com/en-us/changelog/2022/partner-built-integrations-november-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [SQL Traits End of Sale | Twilio](https://www.twilio.com/en-us/changelog/2024/sql-traits-end-of-sale.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Updated SendGrid Login Experience](https://www.twilio.com/en-us/changelog/new-sendgrid-login-experience.md): SendGrid is rolling out an updated login experience that will route customers to a login page appropriate for the authentication method assigned to the user. For example, Single Sign-On (SSO) users will be routed to their identity provider's sign in page; basic authentication users will be routed to enter in their password. No action is required for customers at this time.
* [Real-time Conversation Intelligence is now GA](https://www.twilio.com/en-us/changelog/real-time-conversation-intelligence-is-now-generally-available.md): Conversation Intelligence is now GA. Analyze conversations live across channels with GenAI Language Operators enriched by customer and business context.
* [Delivery Overview for Streaming Connections is now Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2024/delivery-overview-for-streaming-connections-is-now-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Node.js v18 Support Ending for Twilio Functions and Assets](https://www.twilio.com/en-us/changelog/node-js-v18-support-ending-for-twilio-functions-and-assets.md): 
* [Action Buttons and Badge Count Settings Available in Engage Mobile Push | Twilio](https://www.twilio.com/en-us/changelog/2023/action-buttons-and-badge-count-settings-available-in-engage-mobile-push.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Improved Notification Emails for Toll-Free Verification](https://www.twilio.com/en-us/changelog/improved-notification-emails-for-toll-free-verification.md): 
* [Address Configuration is now available in the Conversations API | Twilio](https://www.twilio.com/en-us/changelog/address-configuration-is-now-available-in-the-conversations-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Word Timings and Multi-language Detection for Twilio Real-Time Transcriptions now Generally Available](https://www.twilio.com/en-us/changelog/word-timings-and-multi-language-detection-for-twilio-real-time-t.md): 
* [Marketing Campaigns (Actions) Destination GA | Twilio](https://www.twilio.com/en-us/changelog/2022/marketing-campaigns-actions-destination-ga.md): With Twilio, unite communications and strengthen customer relationships across your business
* [G.711 A-Law (PCMA) Support for SIP Interfaces | Twilio](https://www.twilio.com/en-us/changelog/g-711-a-law--pcma--support-for-sip-interfaces.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Enterprise Knowledge](https://www.twilio.com/en-us/changelog/twilio-enterprise-knowledge-is-now-generally-available-.md): Twilio announces Enterprise Knowledge, giving human and AI agents access to documents and business practices
* [Twilio Virtual Agent with Dialogflow CX now supports Generative AI capabilities and Custom Voice Prompts](https://www.twilio.com/en-us/changelog/twilio-virtual-agent-with-dialogflow-cx-now-supports-generative-.md): 
* [Start Conversation widget now available in Studio](https://www.twilio.com/en-us/changelog/start-conversation-widget-now-available-in-studio.md): 
* [Enhanced single sign-on (SSO) for Flex with SAML team attribution](https://www.twilio.com/en-us/changelog/enhanced-single-sign-on--sso--for-flex-with-saml-team-attributio.md): 
* [Introducing AI-Based Noise Cancellation in Twilio Video | Twilio](https://www.twilio.com/en-us/changelog/introducing-ai-based-noise-cancellation-in-twilio-video-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Studio now supports flow searching](https://www.twilio.com/en-us/changelog/studio-flow-searching-by-flow-name.md): 
* [React Native 2.0 Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2022/react-native-2-0-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Critical fix: Java Helper Library 13.0.0: fixes crash on unknown fields in nested API responses](https://www.twilio.com/en-us/changelog/Upgrade-Java-Helper-Library-13-0.md): 
* [Twilio Segment AI Releases General Availability | Twilio](https://www.twilio.com/en-us/changelog/2025/twilio-segment-ai-releases-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [LinkedIn Audiences Destination General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/linkedin-audiences-destination-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Audience Size Alerts for ALL audience types is Generally Available | Twilio](https://www.twilio.com/en-us/changelog/2025/audience-size-alerts-for-all-audience-types-is-generally-available.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Campaign DCA Complete webhook now available](https://www.twilio.com/en-us/changelog/-u-s--a2p-10dlc---campaign-dca-complete-webhook-now-available.md): 
* [Account Insights General Availability GA | Twilio](https://www.twilio.com/en-us/changelog/account-insights-general-availability-ga.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Redshift Supported as Linked Audience Warehouse Source - Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2024/redshift-supported-as-linked-audience-warehouse-source-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [We’re redesigning Flex navigation in Twilio Console](https://www.twilio.com/en-us/changelog/updated-Flex-Console-navigation.md): 
* [Glance cobrowsing and screen sharing is validated for Flex | Twilio](https://www.twilio.com/en-us/changelog/glance-cobrowsing-and-screen-sharing-is-validated-for-flex.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Google Analytics 4 Web Destination Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/google-analytics-4-web-destination-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [AT&T phone numbers can now be added as RCS test devices](https://www.twilio.com/en-us/changelog/at-t-phone-numbers-can-now-be-added-as-rcs-test-devices0.md): 
* [Verification Attempt DLR Event Types to be Restricted](https://www.twilio.com/en-us/changelog/verification-attempt-dlr-event-types-to-be-restricted.md): 
* [HTTP Callbacks (webhooks): Connection Overrides for Voice](https://www.twilio.com/en-us/changelog/http-callbacks--webhooks---connection-overrides-for-voice.md): 
* [Increase in Default Room and Participant Concurrency Limits](https://www.twilio.com/en-us/changelog/increase-in-default-room-and-participant-concurrency-limits.md): 
* [Compute Progress Bar General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/compute-progress-bar-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Analytics.js Classic to be Deprecated | Twilio](https://www.twilio.com/en-us/changelog/2022/analytics-js-classic-to-be-deprecated.md): With Twilio, unite communications and strengthen customer relationships across your business
* [TLS v1.0 and 1.1 Support Deprecation](https://www.twilio.com/en-us/changelog/tls-v1-0-and-1-1-support-deprecation.md): 
* [<Gather> New Multi-Provider Speech Recognition Models - upcoming General Availability](https://www.twilio.com/en-us/changelog/-gather--new-multi-provider-speech-recognition-models---upcoming.md): 
* [Salesforce (Actions) Destination Bulk API 2.0 Support General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/salesforce-actions-destination-bulk-api-2-0-support-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio Engage Premier on EU Infrastructure | Twilio](https://www.twilio.com/en-us/changelog/2023/twilio-engage-premier-on-eu-infrastructure.md): With Twilio, unite communications and strengthen customer relationships across your business
* [120 days of data available in Messaging Insights | Twilio](https://www.twilio.com/en-us/changelog/120-days-of-data-available-in-messaging-insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Create entity-based Linked Audiences in Segment](https://www.twilio.com/en-us/changelog/create-entity-based-linked-audiences-in-segment.md): 
* [Introducing Custom Parameters for Twilio Voice Conference](https://www.twilio.com/en-us/changelog/introducing-custom-parameters-for-twilio-voice-conference-.md): 
* [Partner Built Integrations: December Releases | Twilio](https://www.twilio.com/en-us/changelog/2022/partner-built-integrations-december-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [A new major version of Serverless Toolkit is now available](https://www.twilio.com/en-us/changelog/a-new-major-version-of-serverless-toolkit-is-now-available.md): 
* [A2P 10DLC campaign registration will require privacy policy and terms & conditions URLs starting June 30, 2026](https://www.twilio.com/en-us/changelog/a2p-10dlc-campaign-registration-will-require-privacy-policy-and-.md): 
* [Functions Versioning General Availability | Twilio](https://www.twilio.com/en-us/changelog/2023/functions-versioning-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [All Flex projects that use Automatic Updates upgraded to Flex UI 1.25](https://www.twilio.com/en-us/changelog/all-flex-projects-that-use-automatic-updates-upgraded-to-flex-ui.md): 
* [Activity-based routing now available in TaskRouter | Twilio](https://www.twilio.com/en-us/changelog/activity-based-routing-now-available-in-taskrouter.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Twilio Console is now Generally Available](https://www.twilio.com/en-us/changelog/new-twilio-console-is-now-generally-available.md): The new Twilio Console is now Generally Available
* [Profiles Sync Materialized View Tables Public Beta | Twilio](https://www.twilio.com/en-us/changelog/2023/profiles-sync-materialized-view-tables-public-beta.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Additional Privacy Controls for HIPAA Project(s) | Twilio](https://www.twilio.com/en-us/changelog/2023/additional-privacy-controls-for-hipaa-project-s.md): With Twilio, unite communications and strengthen customer relationships across your business
* [ConversationRelay now supports SSML tags to fine-tune speech](https://www.twilio.com/en-us/changelog/conversationrelay-now-supports-ssml-tags-to-fine-tune-speech.md): 
* [Public API Transformations General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/public-api-transformations-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Twilio SIP TLS 1.0/1.1 EOL, Effective May 5 2025](https://www.twilio.com/en-us/changelog/Twilio_SIP_TLS_1-0_1-1_End_Of_Life_05052025.md): 
* [Introducing Open Source Video Collaboration Apps | Twilio](https://www.twilio.com/en-us/changelog/introducing-open-source-video-collaboration-apps.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Reusable Tracking Plans & Libraries General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/reusable-tracking-plans-libraries-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Configurable Sending in the EU is now in GA!](https://www.twilio.com/en-us/changelog/Configurable-Sending-in-the-EU.md): Configurable Sending in the EU is now GA for SendGrid
* [Acceptable Use Policy update to calls per second (CPS) utilization in non-us1 Regions | Twilio](https://www.twilio.com/en-us/changelog/acceptable-use-policy-update-to-calls-per-second--cps--utilizati.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Node Helper Library Major Version Release 6.x.x | Twilio](https://www.twilio.com/en-us/changelog/Twilio-Java-Helper-Library-Major-Version-Release-12-x-x.md): 
* [Analytics.js 2.0 Storage Layer Configurability and Bundle Obfuscation General Availability | Twilio](https://www.twilio.com/en-us/changelog/2022/analytics-js-2-0-storage-layer-configurability-and-bundle-obfuscation-general-availability.md): With Twilio, unite communications and strengthen customer relationships across your business
* [Partner Built Integrations: August Releases | Twilio](https://www.twilio.com/en-us/changelog/2022/partner-built-integrations-august-releases.md): With Twilio, unite communications and strengthen customer relationships across your business
* [International Call Forwarding - Compliance Blocking for Spain & France](https://www.twilio.com/en-us/changelog/international-call-forwarding----compliance-blocking-for-spain--.md): In Spain and France, an incoming call intended for a non-Spanish or non-French destination that is then forwarded internationally while presenting a Spanish or French domestic caller ID is now blocked, in line with local regulatory requirements.
* [Webhook Configuration API is now in Public Beta](https://www.twilio.com/en-us/changelog/webhook-configuration-api-public-beta.md): 
* [ElevenLabs Voices for Say is now Public Beta](https://www.twilio.com/en-us/changelog/elevenlabs-voices-for-say-is-now-public-beta.md): 

## Event Streams

* [Event Streams](https://www.twilio.com/en-us/event-streams.md): Empower your teams with accurate and consistent customer data by consuming a configurable, centralized stream of Twilio event data.

## Build Reliable Twilio Solutions with Expert Guidance

* [Build Reliable Twilio Solutions with Expert Guidance](https://www.twilio.com/en-us/professional-services.md): Accelerate your Twilio build with expert guidance. Set up architecture, optimize campaigns, and deploy quickly for seamless engagement. Contact us today!

## Errors

* [Errors](https://www.twilio.com/en-us/errors.md): 

## SIP Trunking | Twilio

* [SIP Trunking | Twilio](https://www.twilio.com/en-us/sip-trunking.md): Maximize your communications agility, reduce costs, and add instant global PSTN connectivity with Twilio Elastic SIP Trunking.

## Errors

* [Internal server error](https://www.twilio.com/en-us/errors/500.md): 
* [Page not found](https://www.twilio.com/en-us/errors/404.md): 
* [Not authorized](https://www.twilio.com/en-us/errors/403.md): 

## Customer Engagement Platform

* [Customer Engagement Platform](https://www.twilio.com/en-us/customer-engagement-platform.md): Deliver amazing customer experiences with the Twilio Customer Engagement Platform. Build AI-powered, contextual conversations on a trusted, global platform.

## Serverless | Twilio

* [Serverless | Twilio](https://www.twilio.com/en-us/serverless.md): Serverless on Twilio lets you build and deploy your first integration in minutes. You create the business logic. We’ll handle the executing and host your code within the Twilio infrastructure for optimal performance.

## Twilio for Salesforce | Twilio

* [Twilio for Salesforce | Twilio](https://www.twilio.com/en-us/salesforce.md): Text message your audience using the Twilio for Salesforce app.

## Guidelines

* [Tajikistan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tj/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belize: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Palestine: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ps/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Malaysia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/my/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Japan: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jp/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Palau: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Italy: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/it/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Italy: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/it/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Luxembourg: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kenya: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ke/kenya--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Papua New Guinea: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gp/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [CountryX: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nl/netherlands--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Fiji: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fj/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Zealand: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nz/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Norway: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/no/norway--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United States: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/us/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United States: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/us/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United States: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/us/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Regulatory Guidelines for Voice | Twilio](https://www.twilio.com/en-us/guidelines/voice.md): Twilio’s Regulatory Guidelines for Voice detail the requirements for ensuring compliance in the regions you are operating Twilio-powered Voice apps.
* [Indonesia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/id/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Canada: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ca/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Romania: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ro/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hong Kong: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hk/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Romania: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ro/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Libya: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ly/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Norway: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/no/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Kingdom: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gb/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulgaria: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bg/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mauritius : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mu/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Canada: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ca/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Portugal: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pt/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [India: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/in/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Korea: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kr/south-korea-voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovenia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/si/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Australia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/au/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sweden: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/se/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Canada: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ca/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sri Lanka: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lk/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Somalia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/so/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hong Kong: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mauritius: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Finland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fi/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovenia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/si/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Macedonia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United States: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/us/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spain: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/es/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [India: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/in/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [China: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cn/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Austria: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/at/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sweden: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/se/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Denmark: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dk/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Venezuela: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ve/venezuela--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Samoa: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ws/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [India: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/in/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Australia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/au/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Portugal: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pt/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Russia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ru/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dominican Republic: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/do/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Germany: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/de/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Singapore: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sg/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Germany: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/de/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Singapore: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ireland: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ie/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Switzerland: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ch/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Philippines: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ph/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sweden: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/se/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ireland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ie/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Kingdom: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gb/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Singapore: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sg/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Malaysia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/my/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sudan: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sd/sudan--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belgium: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/be/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Suriname: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Austria: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/at/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belgium: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/be/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uganda: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ug/uganda--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Chile: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cl/chile--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Denmark: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dk/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Niue: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Kingdom: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gb/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Saint Vincent and the Grenadines: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vc/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Turkmenistan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Austria: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/at/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Italy: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/it/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Zimbabwe: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/zw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Martinique: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mq/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/br/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Gabon: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ga/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Czech Republic: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cz/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Paraguay: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/py/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Kingdom: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gb/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Netherlands: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nl/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Norway: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/no/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Finland: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fi/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Aruba: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/aw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United States: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/us/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Austria: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/at/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [CountryX: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ca/india-short-code-guidelines--short-code-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Thailand: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/th/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Finland: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fi/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Regulatory Guidelines for Countries | Twilio](https://www.twilio.com/en-us/guidelines/regulatory.md): Twilio’s Regulatory Guidelines detail the requirements for ensuring compliance in the regions you are operating Twilio-powered apps.
* [Norway: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/no/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Portugal: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pt/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Thailand: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/th/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Canada: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ca/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spain: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/es/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Singapore: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sg/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [France: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fr/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sweden: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/se/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Greece: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gr/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Germany: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/de/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Armenia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/am/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belgium: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/be/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Nicaragua: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ni/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Albania: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/al/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Australia: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/au/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ireland: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ie/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Argentina: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ar/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Grenada: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gd/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Czech Republic: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Romania: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ro/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Netherlands: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nl/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Philippines: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ph/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [American Samoa: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/as/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Luxembourg: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lu/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Luxembourg: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lu/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Greece: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Czech Republic: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cz/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ireland: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ie/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Indonesia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/id/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Czech Republic: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cz/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Korea: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Russia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ru/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Vanuatu: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Indonesia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/id/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Croatia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mauritania: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Japan: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jp/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Benin: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bj/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Honduras: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Finland: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fi/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Eritrea: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/er/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bermuda: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bhutan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bt/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lithuania: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lt/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Seychelles: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sc/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Réunion (France): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/re/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Namibia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/na/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Philippines: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ph/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brunei: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bosnia and Herzegovina: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ba/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ireland: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ie/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Moldova: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/md/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spain: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/es/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Burkina Faso: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bf/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Japan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jp/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ghana: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gh/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Qatar: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/qa/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Swaziland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Serbia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/rs/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulgary: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ru/voice0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Israel: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/il/israel--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jamaica: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jm/jamaica--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hungary: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hu/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Nepal: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/np/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Georgia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ge/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Italy: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/it/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Greece: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gr/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ukraine: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ua/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Netherlands Antilles (Netherlands): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/an/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Israel: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/il/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Madagascar: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mg/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tonga: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/to/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Latvia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lv/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [CountryX: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hr/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Rwanda: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/rw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Andorra: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ad/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Timor-Leste: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tl/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Paraguay: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/py/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lithuania: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lt/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Chile: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cl/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mali: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ml/mali--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lesotho: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ls/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sao Tome and Principe: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/st/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [France: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fr/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Chile: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cl/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovakia: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sk/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Costa Rica: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cr/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kuwait: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Montenegro: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/me/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bahamas: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bs/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Latvia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lv/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dominican Republic: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/do/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Panama: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pa/panama--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Norfolk Island: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nf/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Saudi Arabia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sa/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jordan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jo/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Macao: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mo/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Zealand: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nz/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Costa Rica: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Macao : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mo/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/br/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Liechtenstein: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/li/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Sudan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ss/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guinea-Bissau: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dominican Republic: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/do/dominican-republic--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Panama: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pa/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Puerto Rico: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Italy: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/it/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Regulatory Guidelines for SMS | Twilio](https://www.twilio.com/en-us/guidelines/sms.md): Twilio’s Regulatory Guidelines for SMS detail the requirements for ensuring compliance in the regions you are operating Twilio-powered SMS apps.
* [Micronesia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Guidelines for Short Code | Twilio](https://www.twilio.com/en-us/guidelines/short-code.md): Twilio’s Guidelines for Short Codes detail the operational and regulatory requirements for using short codes to communicate directly with your customers through SMS. These guidelines provide you with the information you need to get up and running with short codes, resulting in higher message volumes, within shorter time periods, than long-code or toll-free numbers.
* [British Virgin Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Namibia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/na/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Kingdom: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gb/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dominican Republic: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/do/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kosovo: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/xk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cuba: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Marshall Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mh/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Oman: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/om/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ecuador: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ec/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [El Salvador: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sv/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Togo: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cambodia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kh/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mali: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ml/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mali: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ml/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Myanmar: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guatemala: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gt/guatemala--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spain: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/es/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Nigeria: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ng/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belgium: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/be/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Panama: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pa/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [NIGERIA : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ng/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovenia: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/si/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Taiwan: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tw/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belgium: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/be/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Azerbaijan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/az/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Guidelines for Porting | Twilio](https://www.twilio.com/en-us/guidelines/porting.md): Twilio’s Guidelines for Porting are provided to help you comply with applicable porting requirements and to help ensure Twilio's platform remains compliant with global telecommunications porting requirements.
* [Poland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pl/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kenya: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ke/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mongolia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hungary: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Liberia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Algeria: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guyana: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gy/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Iraq: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/iq/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Germany: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/de/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Japan: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jp/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Korea: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kr/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Puerto Rico: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pr/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bahrain : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bh/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Haiti: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ht/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Egypt: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/eg/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [French Guiana (France): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gf/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bahrain: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bh/bahrain--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ethiopia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/et/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [France: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fr/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bolivia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bo/bolivia--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Croatia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hr/voice0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Czech Republic: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cz/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulgaria : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bg/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Gambia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [France: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hungary: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hu/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovakia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sk/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ghana: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gh/ghana--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Dominica: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Germany: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/de/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [French Polynesia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pf/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Argentina: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ar/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Romania: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ro/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bangladesh: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bd/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Honduras : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hn/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sweden: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/se/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sri Lanka: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Malaysia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/my/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Costa Rica: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cr/costa-rica--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sweden: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/se/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Vietnam: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vn/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [France: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fr/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Morocco: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ma/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Denmark: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dk/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Netherlands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nl/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cyprus: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cy/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Solomon Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sb/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Colombia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/co/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Estonia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ee/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Senegal: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/br/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Nicaragua: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ni/nicaragua--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United States Virgin Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vi/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Switzerland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ch/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Argentina: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ar/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Switzerland: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ch/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Norway: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/no/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guatemala: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gt/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Iceland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/is/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [San Marino: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Papua New Guinea: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bahrain: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bh/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Arab Emirates: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ae/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Montserrat (UK): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ms/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Syria: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sy/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Argentina: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ar/argentina--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Algeria: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dz/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Barbados: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bb/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Zambia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/zm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Vietnam : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vn/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Venezuela : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ve/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Kingdom: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gb/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Estonia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ee/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mx/mexico--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ivory Coast: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ci/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Venezuela: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ve/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Hong Kong: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hk/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Afghanistan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/af/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [St Pierre and Miquelon: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Republic of the Congo: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Australia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/au/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Estonia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ee/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [France: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fr/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [El Salvador: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sv/el-salvador--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cayman Islands (UK): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ky/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Austria: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/at/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kazakhstan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Peru: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pe/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Colombia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/co/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uruguay : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/uy/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lithuania: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lt/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Poland: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pl/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cook Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ck/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Barbados: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bb/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Taiwan: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tw/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Madagascar: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Italy: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ie/voice/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uruguay: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/uy/uruguay--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Colombia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/co/colombia--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bangladesh: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bd/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Grenada: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gd/grenada--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [India: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/in/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Luxembourg: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lu/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Egypt: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/eg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Netherlands: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nl/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jamaica: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/br/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uruguay: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/uy/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guernsey: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jersey: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/je/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Canada: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ca/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Zealand: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Equatorial Guinea: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gq/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Vietnam: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/vn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spain: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/es/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mozambique: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Guidelines for RCS | Twilio](https://www.twilio.com/en-us/guidelines/rcs.md): Twilio’s Regulatory Guidelines for RCS detail the requirements for ensuring compliance in the regions you are operating Twilio-powered RCS
* [Moldova: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/md/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guam: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gu/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Africa : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/za/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Central African Republic: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cf/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Gibraltar (UK): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gi/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Colombia: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/co/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Comoros: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/km/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ukraine: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ua/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Antigua and Barbuda: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ag/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Caledonia (France): SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nc/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Taiwan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/br/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Burundi: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bi/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Arab Emirates: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ae/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Zealand: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nz/Voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Pakistan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Trinidad and Tobago: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tt/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bolivia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bo/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uganda: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ug/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bosnia and Herzegovina : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ba/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/br/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Turkey: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tr/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bulgaria: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tuvalu: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tv/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Romania: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ro/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Zealand: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nz/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Poland: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pl/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Angola: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ao/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Bolivia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bo/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovenia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/si/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Switzerland: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ch/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Netherlands: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nl/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Niger: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ne/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Portugal: Porting Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pt/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Qatar: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/qa/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tunisia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Portugal: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pt/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Monaco: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mc/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Germany: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/de/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Thailand: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/th/sms0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Laos: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/la/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Zealand: Short Code Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/nz/short-code.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Chad: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/td/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Poland: RCS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pl/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cyprus: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cy/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Denmark: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dk/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belize : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bz/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Benin: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bj/benin--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Democratic Republic of the Congo: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cd/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tanzania: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Belarus: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/by/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Grenada: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gd/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Africa: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/za/south-africa--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Djibouti: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dj/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ghana: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gh/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [China: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Denmark: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/dk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [United Arab Emirates: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ae/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Botswana: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Croatia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hr/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guatemala: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gt/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Africa: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/za/porting.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ecuador: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ec/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Turks and Caicos Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tc/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Taiwan: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tw/voice_msm_moved.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tunisia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tn/tunisia--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Benin: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/bj/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uganda : Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ug/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [South Africa: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/za/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Iceland: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/is/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kenya: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ke/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Malta: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mt/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Malawi: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mw/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lebanon: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lb/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Turkey: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tr/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Ecuador: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ec/ecuador--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tunisia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tn/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Faroe Islands: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/fo/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sudan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sd/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cape Verde: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cv/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Thailand: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/th/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Anguilla: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ai/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Turkey: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/tr/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Uzbekistan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/uz/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Latvia: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lv/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Peru: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/pe/peru--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Namibia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/na/namibia--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Saint Lucia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/lc/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Croatia: Voice Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/hr/croatia--voice-guidelines---twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Guinea: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Saudi Arabia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sa/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Iran: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ir/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Slovakia: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sk/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sierra Leone: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sl/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Cameroon: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/cm/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Isle of Man: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/im/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jordan: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jo/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Iceland: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/is/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [St. Kitts and Nevis: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kn/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Greenland: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/gl/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Jamaica: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/jm/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Yemen: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ye/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Kyrgyzstan: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/kg/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Maldives: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/mv/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [El Salvador: SMS Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/sv/sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Nicaragua: Regulatory Guidelines | Twilio](https://www.twilio.com/en-us/guidelines/ni/regulatory.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Press

* [Twilio Powers 24/7 SMS for Crisis Text Line](https://www.twilio.com/en-us/press/releases/twilio-powers-24-7-sms-for-crisis-text-line.md): 
* [Twilio Announces Fourth Quarter and Full Year 2020 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2020-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [“Always-On” Backfires: Twilio Finds UK Workers Want Digital Downtime to Stay Productive](https://www.twilio.com/en-us/press/releases/digital-silence-uk.md): 
* [Twilio Announces General Availability of Rich Communication Services (RCS) to Transform Business Messaging with Branded, Interactive Experiences](https://www.twilio.com/en-us/press/releases/rcs-general-availability.md): 
* [Twilio Announces Global Availability of Elastic SIP Trunking | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-global-availability-of-elastic-sip-trunking0.md): Twilio Announces Global Availability of Elastic SIP Trunking
* [Twilio Announces Michelle Obama as Special Guest at SIGNAL 2021 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-michelle-obama-as-special-guest-at-signal-20210.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mexico ranks among the leading Latin American countries in conversational AI adoption, according to a Twilio report](https://www.twilio.com/en-us/press/releases/mexico-convo-ai.md): 
* [Press Release: Twilio Files For Follow-On Public Offering | Twilio](https://www.twilio.com/en-us/press/releases/twilio-files-registration-statement-for-proposed-follow-on-public-offering.md): Press Release: Twilio Follow-On Public Offering
* [Nava and Twilio Announce Strategic Partnership in Brazil](https://www.twilio.com/en-us/press/releases/nava-twilio-brazil.md): 
* [Twilio Enriches Its Customer Engagement Platform with Next Generation Tools for Data Reliability and Access](https://www.twilio.com/en-us/press/releases/twilio-enriches-its-customer-engagement-platform-with-next-gener.md): 
* [Twilio Announces Third Quarter 2017 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-third-quarter-2017-results0.md): Twilio Announces Third Quarter 2017 Results
* [Genspark Partners with Twilio to Power Global AI Calling with “Call for Me” Agent](https://www.twilio.com/en-us/press/releases/genspark-twilio.md): 
* [Twilio Study finds that Consumers Require Coordinated Communication Across Preferred Channels | Twilio](https://www.twilio.com/en-us/press/releases/twilio-study-finds-consumers-require-coordinated-communication-across-preferred-channels.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Study Finds Australians’ Digital Patience Waning as AI Reshapes Customer Service](https://www.twilio.com/en-us/press/releases/australian-digital-patience.md): 
* [Twilio Announces Twilio.org Board of Advisors, Delivering on Mission to Provide a Billion Messages for Good | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-twilioorg-board-of-advisors-delivering-on-mission-to-provide-a-billion-messages-for-good.md): Advisory board members help expand reach for non-profit organizations using Twilio to improve lives through technology
* [Twilio Announces Fourth Quarter and Full Year 2025 Results](https://www.twilio.com/en-us/press/releases/Q4-full-year-2025-earnings.md): 
* [Twilio Launches Picture Messaging, Drops Prices on Text Messaging | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-picture-messaging-drops-prices-on-text-messaging.md): Highly anticipated product allows developers and businesses to add images into their apps/workflows, new pricing and feature enhancements added to text product
* [Twilio and PGA of America Announce Strategic Multi-Year Partnership to Transform the Lifelong Journey for Golfers](https://www.twilio.com/en-us/press/releases/twilio-and-pga-of-america-announce-strategic-multi-year-partners.md): 
* [Twilio Brings Cloud Communications to Germany | Twilio](https://www.twilio.com/en-us/press/releases/twilio-brings-cloud-communications-to-germany0.md): Twilio launches with local phone numbers, support for applications in local language and regulatory features - Munich based DriveNow taps Twilio for customer engagement
* [Twilio Introduces Message Delivery Information | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-message-delivery-information-real-time-delivery-data-improves-tracking-and-reach.md): Twilio, the software and cloud-based communications platform, today introduced Message Delivery Information which provides Twilio customers with real-time SMS and MMS delivery status updates.
* [Twilio Welcomes Khozema Shipchandler as Chief Financial Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-khozema-shipchandler-as-chief-financial-officer.md): Twilio Welcomes Khozema Shipchandler as Chief Financial Officer
* [Twilio Research finds 88% of government organizations rate their citizen engagement as good or excellent, but only 44% of citizens agree](https://www.twilio.com/en-us/press/releases/govt-org-research.md): 
* [Twilio to Announce Second Quarter 2023 Results on August 8, 2023](https://www.twilio.com/en-us/press/releases/twilio-to-announce-second-quarter-2023-results-on-august-8--2023.md): 
* [Twilio to Participate in Upcoming Investor Conferences](https://www.twilio.com/en-us/press/releases/twilio-to-participate-in-upcoming-investor-conferences.md): 
* [64% of APAC Respondents More Willing to Engage with Brands That Collect Data Directly; 57% Open to Sharing Demographics Data: Twilio Research Shows](https://www.twilio.com/en-us/press/releases/64-of-apac-respondents-more-willing-to-engage-with-brands-that-collect-data-directly.md): 
* [Twilio Announces First Quarter 2025 Results](https://www.twilio.com/en-us/press/releases/q1-2025-earnings.md): 
* [Press Release: George Hu new Twilio COO | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-george-hu-as-chief-operating-officer.md): Press Release: George Hu new Twilio COO
* [Twilio Welcomes Nils Puhlmann as Chief Trust and Security Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-nils-puhlmann-as-chief-trust-and-security-officer.md): Twilio today announced that security veteran Nils Puhlmann has joined as the company’s Chief Trust and Security Officer.
* [TwilioCon 2013: Twilio Announces Speakers for Its Third Annual Conference | Twilio](https://www.twilio.com/en-us/press/releases/twiliocon-2013-twilio-announces-speakers-for-its-third-annual-conference.md): Cloud Communications Conference To Be Held September 17-19, 2013 at the Design Concourse in San Francisco
* [Twilio Announces Third Quarter 2023 Results](https://www.twilio.com/en-us/press/releases/earnings-q3-2023.md): 
* [Great Place to Work® and FORTUNE Name SendGrid One of the Best Workplaces for Millennials for the Second Consecutive Year | Twilio](https://www.twilio.com/en-us/press/releases/great-place-to-work--and-fortune-name-sendgrid-one-of-the-best-w.md): Great Place to Work and FORTUNE have honored SendGrid, Inc. (NYSE:SEND), a leading digital communication platform that drives engagement and..
* [mRelief launches end-to-end SMS application powered by Twilio | Twilio](https://www.twilio.com/en-us/press/releases/mrelief-launches-end-to-end-sms-application-powered-by-twilio.md): mRelief launches end-to-end SMS application powered by Twilio
* [Twilio Report Shows Consumers Want Personalization, But Don’t Trust Brands With Their Data | Twilio](https://www.twilio.com/en-us/press/releases/twilio-report-shows-consumers-want-personalization-but-dont-trust-brands-with-their-data.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Media Streams Allows Businesses to Improve Customer Support Conversations in Real-Time | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-media-streams.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Release: Twilio Welcomes Veteran Financial Executive Jeff Epstein to Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-veteran-financial-executive-jeff-epstein-to-board-of-directors.md): Twilio Welcomes Veteran Financial Executive Jeff Epstein to Board of Directors
* [Twilio Acquires Ytica | Twilio](https://www.twilio.com/en-us/press/releases/twilio-acquires-ytica-accelerates-twilio-flex-roadmap.md): Twilio Acquires Ytica
* [Press Release: Morgan Stanley Partners with Twilio | Twilio](https://www.twilio.com/en-us/press/releases/morgan-stanley-wealth-management-partners-with-twilio-to-help-en.md): Press Release: Morgan Stanley Partners with Twilio
* [Twilio.org Celebrates Five Year Anniversary, Meets Goal of Powering a Billion Messages for Good Five Years Early | Twilio](https://www.twilio.com/en-us/press/releases/twilioorg-celebrates-five-year-anniversary-meets-goal-of-powering-a-billion-messages-for-good-five-years-early.md): Twilio.org Celebrates Five Year Anniversary, Meets Goal of Powering a Billion Messages for Good Five Years Early
* [SendGrid Ranks in Top 5 for Leadership, Diversity and Inclusion Efforts in 2018 Comparably Workplace Awards | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-ranks-in-top-5-for-leadership-diversity-and-inclusion-e.md): SendGrid, Inc. (NYSE: SEND), a leading digital communications platform that drives engagement and growth, today announced that it was ranked..
* [Twilio Joins USTelecom | Twilio](https://www.twilio.com/en-us/press/releases/twilio-joins-ustelecom.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Third Quarter 2022 Results | Twilio](https://www.twilio.com/en-us/press/releases/q3-2022-earnings.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Powers Video for Doximity Telehealth App Used by Over 100,000 U.S. Physicians | Twilio](https://www.twilio.com/en-us/press/releases/twilio-powers-video-doximity-telehealth-app-used-over-100000-us-physicians.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Expands IP Product Line to Become the Single Developer Platform for Voice, Messaging and Video Communications | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-ip-product-line-to-become-the-single-developer-platform-for-voice-messaging-and-video-communications.md): Unveils eight new products and capabilities for embedding communications into Web and mobile applications
* [Hult Business School Leverages Twilio Flex to Deliver Omnichannel University Communications and Better Engage with Potential Students Across the Globe | Twilio](https://www.twilio.com/en-us/press/releases/hult-business-school-leverages-twilio-flex-to-deliver-omnichanne.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [New Twilio Study Points To Lack of Customer Data as Major Obstacle to Reaping AI Rewards](https://www.twilio.com/en-us/press/releases/socer-2024.md): 
* [Twilio reveals that 52% of consumers expect better brand engagement, despite improved response times from bank, telco and retail brands | Twilio](https://www.twilio.com/en-us/press/releases/twilio-reveals-that-52-of-consumers-expect-better-brand-engagement-despite-improved-response-times-from-bank-telco-and-retail-brands.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Welcomes Eyal Manor as Chief Product Officer and Dana Wagner as Chief Legal Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-eyal-manor-as-chief-product-officer-and-dana-wagner-as-chief-legal-officer.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Second Quarter 2024 Results](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2024-results.md): 
* [Mayor London Breed, Airbnb, Twilio Announce $2.7 Million Commitment to Address Youth Homelessness | Twilio](https://www.twilio.com/en-us/press/releases/mayor-london-breed-airbnb-twilio-announce-27-million-commitment-.md): Funds will support Rising Up campaign which provides housing & job placement services to young people in San Francisco.
* [Twilio for Salesforce | Twilio](https://www.twilio.com/en-us/press/releases/twilio-salesforce-offers-enhanced-way-engage-customers-sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Welcomes New Executives: Reeny Sondhi as Company’s First Chief Digital Officer and Amy Holcroft as Company’s First Chief Privacy Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-new-executives-reeny-sondhi-as-companys-first-cdo-and-amy-holcroft-as-companys-first-cpo.md): Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced two new hires. Reeny Sondhi joined the company as Chief Digital Officer, and Amy Holcroft joined the company as Chief Privacy Officer.
* [Twilio Announces First Quarter 2019 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2019-results.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Press Release: Twilio Voice Insights | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-voice-insights-for-building-high-quality-calling-in-web-and-mobile-applications.md): Press Release: Twilio Voice Insights
* [Twilio Announces Third Quarter 2024 Results](https://www.twilio.com/en-us/press/releases/q3-earnings-2024.md): 
* [Release- Twilio Launches Inaugural Engage Roadshow in NYC on Nov. 30 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-inaugural-engage-roadshow-in-nyc-on-nov-30.md): An event series showcasing customer engagement best practices followed by hands-on Twilio training
* [Twilio Concludes Operational Review of Segment Business and Announces $2 Billion Expansion of Share Repurchase Authorization](https://www.twilio.com/en-us/press/releases/twilio-concludes-operational-review-of-segment.md): 
* [The Long-Term Stock Exchange announces first listing commitments: Asana and Twilio | Twilio](https://www.twilio.com/en-us/press/releases/the-long-term-stock-exchange-announces-first-listing-commitments.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [VMware adds Twilio's Authy 2FA to Identity Manager platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-teams-with-vmware-to-integrate-authy-2fa-on-vmware-identity-manager.md): VMware adds Twilio's Authy 2FA to Identity Manager platform
* [Twilio Acquires SendGrid | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-acquire-sendgrid-the-leading-email-api-platform.md): Brings Together the Two Leading Communication Platforms for Developers
* [Releases | Twilio](https://www.twilio.com/en-us/press/releases.md): 
* [Fresha Enhances Customer Engagement with RCS for Business Powered by Twilio and Google](https://www.twilio.com/en-us/press/releases/fresha-enhances-customer-engagement-with-rcs-for-business-powere.md): 
* [Eight Out of 10 Companies That Invested in Customer Engagement Met Their Financial Goals Despite Turbulent Macroeconomic Environment, Twilio Research Shows | Twilio](https://www.twilio.com/en-us/press/releases/socer-2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio and Teleperformance Announce Global Partnership to Enable Next Generation of Cloud Contact Centre Solutions | Twilio](https://www.twilio.com/en-us/press/releases/twilio-and-teleperformance-announce-global-partnership-to-enable.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Acquires Authy | Twilio](https://www.twilio.com/en-us/press/releases/twilio-acquires-authy-to-accelerate-strong-authentication-and-id.md): Twilio, the leading cloud communications platform company, today announced the acquisition of Authy, a leading provider of authentication as-a-service for large-scale Web and mobile applications.
* [Twilio Segment Unveils Journeys, the First Customer Journey Builder for the New, Digital Era | Twilio](https://www.twilio.com/en-us/press/releases/twilio-segment-unveils-journeys-the-first-customer-journey-builder-for-the-new-digital-era.md): Twilio Segment Unveils Journeys, the First Customer Journey Builder for the New, Digital Era
* [Twilio Adds Support for RCS | Twilio](https://www.twilio.com/en-us/press/releases/twilio-adds-support-for-rcs-enabling-millions-of-developers-to-e0.md): Twilio Adds Support for RCS, Enabling Millions of Developers to Engage Customers with Next Generation Messaging
* [Twilio to Announce Third Quarter 2021 Results on October 27, 2021 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-third-quarter-2021-results-on-october-27-2021.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Selected to Deloitte's Fast 500™ for the Second Year in a Row | Twilio](https://www.twilio.com/en-us/press/releases/twilio-selected-to-deloittes-fast-500tm-for-the-second-year-in-a-row.md): Twilio Selected to Deloitte's Fast 500™ for the Second Year in a Row
* [Twilio to Power Communications for More Than 28 Contact Tracing Initiatives](https://www.twilio.com/en-us/press/releases/twilio-to-power-communications-for-more-than-28-contact-tracing-.md): 
* [Manhattan Associates and Twilio Partner to Modernize Customer Communications | Twilio](https://www.twilio.com/en-us/press/releases/manhattan-associates-and-twilio-partner-modernize-customer-commu.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Unlocks MMS for Developers and Businesses | Twilio](https://www.twilio.com/en-us/press/releases/twilio-unlocks-mms-for-developers-and-businesses.md): Developers and Businesses Can Now Easily Integrate Pictures Into Business Applications on Standard U.S. Phone Numbers Nordstrom First to Use Twilio MMS as Part of Their Customer Communications
* [Twilio Celebrates Exemplary Builders Who Have Made an Impact Through Technical Triumphs | Twilio](https://www.twilio.com/en-us/press/releases/twilio-celebrates-exemplary-builders-who-have-made-an-impact-through-technical-triumphs.md): Twilio Inducts Builders to the “Doers Hall of Fame” at SIGNAL 2018
* [Twilio to Acquire SendGrid, the Leading Email API Platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-acquire-sendgrid-the-leading-email-api-platform-2.md): Twilio (NYSE:TWLO) and SendGrid today announced that they have entered into a definitive agreement for Twilio to acquire SendGrid in an all-..
* [KORE to Acquire Twilio’s IoT Business Unit and Accelerate Progress Towards Building the World’s First ‘IoT Hyperscaler’ | Twilio](https://www.twilio.com/en-us/press/releases/kore-twilio-iot.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio + Sensoneo | Twilio](https://www.twilio.com/en-us/press/releases/sensoneo_narrowbandiot.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [European consumers embrace a new era of brand engagement: The rise of the “open relationship”](https://www.twilio.com/en-us/press/releases/relationship-economy-2023.md): 
* [Twilio to Announce Second Quarter 2021 Results on July 29, 2021 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-second-quarter-2021-results-on-july-29-2021.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [National Debt Relief Selects Twilio to Replace Legacy Contact Center | Twilio](https://www.twilio.com/en-us/press/releases/national-debt-relief-selects-twilio-to-replace-legacy-contact-ce.md): In just 90 days, National Debt Relief rolled out a contact center solution built on Twilio’s scalable, secure APIs that will serve 1,300 agents and employees across three service centers.
* [Twilio to Acquire Zipwhip, a Trusted Partner to Carriers & a Leading Provider of Toll-Free Messaging in the United States | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-acquire-zipwhip-a-trusted-partner-to-carriers-a-leading-provider-of-toll-free-messaging-in-the-united-states.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Great Place to Work® and Fortune Name SendGrid Number Two of the Best Small and Medium Workplaces in Technology | Twilio](https://www.twilio.com/en-us/press/releases/great-place-to-work-and-fortune-name-sendgrid-number-two-of-the-.md): SendGrid, Inc. (NYSE:SEND), a leading digital communications platform, is honored to announce research and consulting firm Great Place to Wo..
* [Twilio to Announce First Quarter 2021 Results on May 5, 2021 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-first-quarter-2021-results-on-may-5-2021.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces George and Amal Clooney as Special Guests at SIGNAL 2022 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-george-and-amal-clooney-as-special-guests-at-signal-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Vertu Motors Weathers the Storm with a Digital Experience Powered by Twilio | Twilio](https://www.twilio.com/en-us/press/releases/vertu-motors-weathers-the-storm-with-a-digital-experience-powered-by-twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio announces first edition of SIGNAL São Paulo](https://www.twilio.com/en-us/press/releases/latam-signal.md): 
* [SendGrid Announces First Quarter 2018 Results and Updates Outlook | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-first-quarter-2018-results-and-updates-outloo.md): SendGrid, Inc. (NYSE: SEND), a leading digital communications platform that drives engagement and growth, today announced first quarter 2018..
* [Battery Ventures and Glassdoor Recognize SendGrid as One of the 25 Highest-Rated Public Cloud Computing Companies to Work For | Twilio](https://www.twilio.com/en-us/press/releases/battery-ventures-and-glassdoor-recognize-sendgrid-as-one-of-the-.md): SendGrid, Inc. (NYSE:SEND), a leading digital communications platform, was recognized as one of the 25 Highest Rated Public Cloud Computing ..
* [Twilio Announces Third Quarter 2019 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-third-quarter-2019-results0.md): Twilio Announces Third Quarter 2019 Results
* [SendGrid Announces the Grand Opening of New Office in Irvine, California | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-the-grand-opening-of-new-office-in-irvine--ca.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced the opening of its ..
* [Twilio to Announce Second Quarter 2024 Results on August 1, 2024](https://www.twilio.com/en-us/press/releases/analyst-firm-estimates-twilio-as-a-leading-cloud-contact-center-/announcing-q2-2024-earnings.md): 
* [Twilio’s Latest Report Highlights Conversational AI’s Rapid Adoption, Challenges, and Perception Gaps](https://www.twilio.com/en-us/press/releases/twilio-s-latest-report-highlights-conversational-ai-s-rapid-adop.md): 
* [Twilio Announces First Quarter 2024 Results](https://www.twilio.com/en-us/press/releases/q1-2024-earnings.md): 
* [To DM, or not to DM? Brands Need to Earn Their Place in a Customer’s Inner Circle](https://www.twilio.com/en-us/press/releases/EMEA-SIGNAL-2023.md): 
* [Twilio Announces First Quarter 2017 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2017-results.md): "Our momentum across the business continues to be strong, with a 42% year over year growth in Active Customer Accounts and a 62% year over year growth in Base Revenue during the quarter." - Jeff Lawson, Twilio’s Co-Founder and Chief Executive Officer
* [Twilio.org Impact Fund Makes Impact Investment in Edovo and Awards Grants to 3 Nonprofits | Twilio](https://www.twilio.com/en-us/press/releases/twilioorg-impact-fund-makes-impact-investment-in-edovo-and-awards-grants-to-3-nonprofits.md): Twilio.org Impact Fund Makes Impact Investment in Edovo and Awards Grants to 3 Nonprofits
* [Twilio Partners with Microsoft Azure IoT, Adds Identity and Authentication Capabilities to its IoT Connectivity Offering | Twilio](https://www.twilio.com/en-us/press/releases/twilio-partners-microsoft-azure-iot-adds-identity-and-authentication-capabilities-its-iot-connectivity-offering.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Sync Press Release | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-sync-real-time-state-synchronization-api.md): Twilio Sync Press Release
* [Twilio closes series e round | Twilio](https://www.twilio.com/en-us/press/releases/twilio-closes-130-million-series-e-round-financing-led-by-fidelity-and-t-rowe-price-adds-strategic-investors-amazoncom-and-salesforce-ventures.md): Twilio closes series e round
* [Twilio to Announce First Quarter 2023 Results on May 9, 2023](https://www.twilio.com/en-us/press/releases/twilio-to-announce-first-quarter-2023-results-on-may-9--2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Welcomes Christy Lake as Chief People Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-christy-lake-chief-people-officer.md): Christy Lake is joining Twilio as its Chief People Officer.
* [SendGrid Announces Fourth Quarter and Year-End 2017 Results and Provides Initial 2018 Outlook | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-fourth-quarter-and-year-end-2017-results-and-.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced fourth quarter and ..
* [Twilio Expands in Europe With Lower Prices, Additional Coverage, and New Capabilities | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-in-europe-with-lower-prices-additional-coverage-and-new-capabilities.md): Twilio's Safe Harbor compliant platform now more widely accessible
* [Twilio to Announce Fourth Quarter and Full Year 2022 Results on February 15, 2023 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-fourth-quarter-and-full-year-2022-results-on-february-15-2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SendGrid Announces Launch of Follow-on Public Offering | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-launch-of-follow-on-public-offering.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform, today announced it filed a registration statement on Form S-1 with th..
* [Twilio Expands IoT Offering with Introduction of Microvisor IoT Platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-iot-offering-introduction-microvisor-iot-platform.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Welcomes Michelle Grover as Chief Information Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-michelle-grover-chief-information-officer.md): Twilio (NYSE:TWLO), the leading cloud communications platform, today announced that Michelle Grover is joining the company as its first chief information officer.
* [Twilio to Announce Second Quarter 2022 Results on August 4, 2022 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-second-quarter-2022-results-on-august-4-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Qualtrics and Twilio Raise the Bar for Customer Experience with New Integration and Expanded Partnership | Twilio](https://www.twilio.com/en-us/press/releases/qualtrics-and-twilio.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces CEO Transition](https://www.twilio.com/en-us/press/releases/twilio-announces-ceo-transition-.md): 
* [SendGrid Announces Closing of Follow-on Public Offering and Full Exercise of the Underwriters’ Option to Purchase Additional Shares | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-closing-of-follow-on-public-offering-and-full.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform, today announced the closing of its follow-on public offering of 7,514..
* [Twilio Welcomes Andreas Wienold as first Director of DACH Region | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-andreas-wienold-as-first-director-of-dach-region.md): Twilio Welcomes Andreas Wienold as first Director of DACH Region
* [Twilio Ranked Number 3 on Deloitte's 2014 Fast 500 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-ranked-number-3-on-deloittes-2014-fast-500.md): Twilio Ranked Number 3 on Deloitte's 2014 Fast 500
* [Twilio Announces the Honorees of the 2024 AI Startup Searchlight Awards](https://www.twilio.com/en-us/press/releases/AI-Startup.md): 
* [Twilio Report Reveals Customer Data Platforms are a Critical Foundation for AI-Driven Customer Insights](https://www.twilio.com/en-us/press/releases/cdp-report-2024.md): 
* [Twilio Invests in Enhanced Interoperability with Data Platforms and Data Warehouses with Launch of Linked Audiences](https://www.twilio.com/en-us/press/releases/linked-audiences.md): 
* [One Billion People To Receive COVID-19 Communication Powered by Twilio Within 12-24 Months | Twilio](https://www.twilio.com/en-us/press/releases/one-billion-people-to-receive-covid-19-communication-powered-by-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces New Products For Building Business Critical Communications Apps in the Cloud | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-new-products-for-building-business-critical-communications-apps-in-the-cloud.md): Twilio SIP and New Tools Make It Easier to Build, Monitor and Secure Communications in the Cloud
* [Twilio Announces Voluntary Delisting From Long-Term Stock Exchange | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-voluntary-delisting-from-long-term-stock-exchange.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Third Quarter 2018 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-third-quarter-2018-results0.md): Q3 Total Revenue of $168.9 million, up 68% year-over-year
* [Twilio to Announce First Quarter 2022 Results on May 4, 2022 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-first-quarter-2022-results-on-may-4-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio BCR Approval | Twilio](https://www.twilio.com/en-us/press/releases/twilio-receives-approval-for-binding-corporate-rules-commits-to-highest-standard-of-data-protection.md): Twilio BCR Approval
* [Twilio Welcomes Erika Rottenberg to Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-erika-rottenberg-to-board-of-directors.md): Twilio Welcomes Erika Rottenberg to Board of Directors
* [Twilio Segment Releases 2022 CDP Report, Finds CDPs Booming as Businesses Look Beyond Cookies | Twilio](https://www.twilio.com/en-us/press/releases/twilio-segment-releases-2022-cdp-report-finds-cdps-booming-as-businesses-look-beyond-cookies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Analysis of Presidential Campaign Email Effectiveness Shows only a Small Number Reach Intended Audience | Twilio](https://www.twilio.com/en-us/press/releases/twilio-analysis-of-presidential-campaign-email-effectiveness-sho.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Unveils the 20 Honorees of its Third Annual AI Startup Searchlight Awards](https://www.twilio.com/en-us/press/releases/3rd-annual-startup-awards.md): 
* [Twilio.org Announces Crisis Response and Prevention Initiative | Twilio](https://www.twilio.com/en-us/press/releases/twilio-org-announces-crisis-response-and-prevention-initiative.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio SendGrid Adds Automation and Email Testing Features to Marketing Campaigns, Instilling Confidence in Every Email Sent | Twilio](https://www.twilio.com/en-us/press/releases/twilio-sendgrid-adds-automation-and-email-testing-features-marketing-campaigns-instilling-confidence-every-email-sent.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Names Chee Chew as Chief Product Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio_names_cheechewaschiefproductofficer.md): Former Amazon and Google Executive Joins Twilio’s Management Team
* [Twilio Unveils the Honorees of the 2024 AI Startup Searchlight Awards](https://www.twilio.com/en-us/press/releases/startup-searchlight-honorees.md): 
* [Twilio Announces Launch of Offering of $750 Million of its Class A Common Stock | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-launch-offering-750-million-its-class-common-stock.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Expands Customer Engagement Platform to Strengthen Digital Businesses in Face of Macroeconomic Headwinds | Twilio](https://www.twilio.com/en-us/press/releases/signal-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Appoints Doug Robinson to Board of Directors](https://www.twilio.com/en-us/press/releases/doug-robinson.md): 
* [Twilio Takes 1% Pledge, Commits to Growth of Twilio.org | Twilio](https://www.twilio.com/en-us/press/releases/twilio-takes-1-pledge-commits-to-growth-of-twilioorg.md): Twilio 1% Pledge
* [SoftBank Strengthens Partnership with Twilio, Unveiling New Reseller Agreement](https://www.twilio.com/en-us/press/releases/softbank-twilio-japan.md): 
* [Twilio to Announce First Quarter 2026 Results on April 30, 2026](https://www.twilio.com/en-us/press/releases/twilio-to-announce-first-quarter-2026-results-on-april-30--2026.md): 
* [At Second Annual SIGNAL São Paulo Twilio Delivers the Next Era of Customer Engagement](https://www.twilio.com/en-us/press/releases/signal-sao-paulo.md): 
* [SendGrid Is Honored As One Of The Best Places To Work In 2018, A Glassdoor Employees' Choice Award Winner | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-is-honored-as-one-of-the-best-places-to-work-in-2018-a-.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform, has been honored with a Glassdoor Employees' Choice Award, recognizin..
* [SendGrid Announces Third Quarter 2018 Results | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-third-quarter-2018-results.md): SendGrid, Inc. (NYSE: SEND), a leading digital communications platform that drives engagement and growth, today announced third quarter 2018..
* [Twilio Announces Fourth Quarter and Full Year 2017 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2017-results0.md): Twilio Announces Fourth Quarter and Full Year 2017 Results
* [Twilio Announces Upcoming 2025 Investor Day](https://www.twilio.com/en-us/press/releases/twilio-announces-upcoming-2025-investor-day.md): 
* [Press Release: Twilio Q2 Earnings | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2016-results.md): Press Release: Twilio Q2 Earnings
* [Twilio recognized as a Leader in 2024 IDC MarketScape for Contact Center as a Service (CCaaS)](https://www.twilio.com/en-us/press/releases/idc-marketscape-2024.md): 
* [New Report From Deloitte Digital and Twilio Reveals Disconnect Between Leader Perceptions and Consumer Values Around Trust, Provides Pathway for Brands to Close the Trust Gap | Twilio](https://www.twilio.com/en-us/press/releases/new-report-from-deloitte-digital-and-twilio-reveals-disconnect-b.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Second Quarter 2025 Results](https://www.twilio.com/en-us/press/releases/q2-2025-earnings.md): 
* [SendGrid Announces Pricing of Follow-on Public Offering | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-pricing-of-follow-on-public-offering.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform, today announced the pricing of its follow-on public offering of 6,534..
* [Introducing Twilio Engage, the First Growth Automation Platform for the Digital Era | Twilio](https://www.twilio.com/en-us/press/releases/introducing-twilio-engage-the-first-growth-automation-platform-f.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Names Chetan Chaudhary as Global Vice President of Partners | Twilio](https://www.twilio.com/en-us/press/releases/twilio-names-chetan-chaudhary-as-global-vice-president-of-partne.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [Twilio Expands Enterprise Voice Offerings | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-enterprise-voice-offerings.md): Enhances WebRTC Product with Improved Call Quality, Strengthens Conference Calling with Recording Features
* [Twilio Expands its Global Affairs Team with Two Key Hires | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-its-global-affairs-team-with-two-key-hires.md): Twilio Expands its Global Affairs Team with Two Key Hires
* [Twilio Announces First Quarter 2021 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2021-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces HSR Clearance for Proposed Transaction of SendGrid | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-hsr-clearance-for-proposed-transaction-of-sendgrid.md): Twilio Announces HSR Clearance for Proposed Transaction of SendGrid
* [Introducing Twilio Programmable Wireless - A Cellular Communications Platform for Developers | Twilio](https://www.twilio.com/en-us/press/releases/introducing-twilio-programmable-wireless-a-cellular-communicatio.md): Introducing Twilio Programmable Wireless - A Cellular Communications Platform for Developers
* [Twilio and Carahsoft Expand Partnership to Accelerate Public Sector Demand for Digital Engagement Solutions | Twilio](https://www.twilio.com/en-us/press/releases/twilio-and-carahsoft-expand-partnership-to-accelerate-public-sec.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [The Long-Term Stock Exchange announces the commencement of first listings: Asana and Twilio | Twilio](https://www.twilio.com/en-us/press/releases/the-long-term-stock-exchange-announces-the-commencement-of-first.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Support For LINE, Enabling Developers to Use One Platform to Reach Customers on Virtually Any Channel | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-support-for-line-enabling-developers-to-use-one-platform-to-reach-customers-on-virtually-any-channel.md): Twilio Announces Support For LINE
* [Twilio Presents SIGNAL](https://www.twilio.com/en-us/press/releases/twilio-presents-signal.md): 
* [SendGrid Announces the Election of Anne Raimondi to its Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-the-election-of-anne-raimondi-to-its-board-of.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced that it has elected..
* [Twilio and Google Collaborate to Deliver Enterprise Communications on Chromebooks for Business | Twilio](https://www.twilio.com/en-us/press/releases/twilio-and-google-collaborate-to-deliver-enterprise-communicatio.md): LiveOps First to Bring Offering to Market, Targets Call Center to Help Companies More Rapidly Improve Customer Experience
* [Twilio Unveils Segment for Healthcare & Life Sciences to Break Down Data Silos and Enable Proactive, Customized Care Across the Patient Journey | Twilio](https://www.twilio.com/en-us/press/releases/twilio-unveils-segment-for-healthcare-life-sciences.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio to Power Communications for New York City’s Contact Tracing Initiative | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-power-communications-for-new-york-citys-contact-tracing-initiative.md): Through the city’s Department of Information Technology & Telecommunications (DoITT), the city is planning to deploy a cloud-based contact center on Twilio Flex and leverage Twilio SMS and Voice as key parts of the City’s COVID-19 tracing program.
* [Twilio Inc. Announces Redemption of All of Its Outstanding Convertible Senior Notes | Twilio](https://www.twilio.com/en-us/press/releases/twilio-inc-announces-redemption-of-all-of-its-outstanding-convertible-senior-notes.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Conversations Creates Meaningful, Cross-channel Connections with Customers At Scale | Twilio](https://www.twilio.com/en-us/press/releases/twilio-conversations.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Be My Eyes Chooses Twilio to Bring Sight to People with Visual Impairments | Twilio](https://www.twilio.com/en-us/press/releases/nonprofit-be-my-eyes-chooses-twilio-to-aid-visually-impaired.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Video | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-video0.md): New globally distributed infrastructure accessible via new Twilio SDKs makes it possible to easily embed live, peer-to-peer video in mobile and Web apps
* [Twilio Introduces the 2020 State of Customer Engagement Report | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-2020-state-customer-engagement-report.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Analyst Firm Estimates Twilio as a Leading Cloud Contact Center Provider | Twilio](https://www.twilio.com/en-us/press/releases/analyst-firm-estimates-twilio-as-a-leading-cloud-contact-center-.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [SendGrid Enhances API Sending Experience Providing Customers with an Extended, Comprehensive View of Email Activity & Engagement Data | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-enhances-api-sending-experience-providing-customers-wit.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced enhancements to its..
* [SendGrid Announces Second Quarter 2018 Results and Raises Outlook | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-second-quarter-2018-results-and-raises-outloo.md): SendGrid, Inc. (NYSE: SEND), a leading digital communications platform that drives engagement and growth, today announced second quarter 201..
* [SendGrid Recognized as a 2018 Best Place to Work in Orange County | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-recognized-as-a-2018-best-place-to-work-in-orange-count.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, was recently named one of the 2018 ..
* [SendGrid Announces Pricing of Initial Public Offering | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-pricing-of-initial-public-offering.md): SendGrid, Inc., a leading digital communication platform, today announced the pricing of its initial public offering of 8,200,000 shares of ..
* [Twilio files for initial public offering | Twilio](https://www.twilio.com/en-us/press/releases/twilio-files-registration-statement-for-proposed-initial-public-offering.md): Press Release: Twilio IPO
* [Twilio Research Finds the French Demand as Much Engagement in Exchanges With Brands as With Their Loved Ones | Twilio](https://www.twilio.com/en-us/press/releases/twilio-research-finds-the-french-demand-as-much-engagement-in-exchanges-with-brands-as-with-their-loved-ones.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Fourth Quarter and Full Year 2019 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2019-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Second Quarter 2021 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2021-results0.md): Twilio Announces Second Quarter 2021 Results
* [Twilio Announces Twilio.org - Delivering a Billion Messages for Good | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-twilioorg-delivering-a-billion-messages-for-good.md): Twilio provides communications technologies to help non-profits reach their goals
* [Twilio Enables Businesses to Send Verified, Branded SMS so Consumers Can Trust the Authenticity of the Content They Receive | Twilio](https://www.twilio.com/en-us/press/releases/twilio-enables-verified-sms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Fourth Quarter and Full Year 2022 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2022-results.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Introduces the Narrowband Developer Platform for Innovators Comprised of SIMs, Developer Kit and Breakout Software Development Kit | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-the-narrowband-developer-platform-for-innovato.md): Twilio Introduces the Narrowband Developer Platform for Innovators Comprised of SIMs, Developer Kit and Breakout Software Development Kit
* [Introducing Twilio Interconnect | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-twilio-interconnect-the-private-connection-between-the-enterprise-and-the-twilio-cloud-communications-platform.md): New Capabilities Address Enterprise-Level Requirements for Security and Control
* [Twilio Expands Market Presence in France | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-market-presence-france.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces New Integration with Google Cloud Contact Center AI | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-new-integration-with-google-cloud-contact-center-ai.md): Twilio Announces New Integration with Google Cloud Contact Center AI
* [Twilio Study Shows Consumers Aren’t Paying Attention to Brands’ Social Media or Mobile Apps — They Prefer Email or Text Instead | Twilio](https://www.twilio.com/en-us/press/releases/twilio-study-shows-consumers-arent-paying-attention-to-brands-social-media-or-mobile-apps-they-prefer-email-or-text-instead.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Third Quarter 2020 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-third-quarter-2020-results0.md): Twilio Announces Third Quarter 2020 Results
* [Twilio API for WhatsApp | Twilio](https://www.twilio.com/en-us/press/releases/worlds-most-popular-messaging-channel.md): Announcing Twilio API for WhatsApp
* [Twilio to Power Zocdoc’s HIPAA-compliant Telehealth Video Service | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-power-zocdocs-hipaa-compliant-telehealth-video-service.md): Twilio Programmable Video will power Zocdoc’s new free, HIPAA-compliant telehealth video solution.
* [Twilio Makes Its Debut in Canada’s Booming Tech Scene | Twilio](https://www.twilio.com/en-us/press/releases/twilio-makes-its-debut-in-canadas-booming-tech-scene.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio and Google Cloud Expand Partnership to Improve Customer Experience with AI](https://www.twilio.com/en-us/press/releases/twilio-and-google-cloud-expand-partnership-to-improve-customer-experience-with-ai.md): 
* [SendGrid Welcomes Carrie Palin as Chief Marketing Officer | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-welcomes-carrie-palin-as-chief-marketing-officer.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth today announced that Carrie Palin ha..
* [Twilio Extends Communications Platform to Messaging Apps, Integrates With Facebook Messenger | Twilio](https://www.twilio.com/en-us/press/releases/twilio-extends-communications-platform-to-messaging-apps-integrates-with-facebook-messenger.md): Facebook Messenger Integration
* [KORE Continues Journey to Become World's First IoT Hyperscaler with Closing of Acquisition of Twilio’s IoT Business Unit](https://www.twilio.com/en-us/press/releases/kore-acquisition-of-twilios-iot-business-unit.md): 
* [Twilio Launches Unified Profiles and Agent Copilot, Combining Customer Data and AI to Boost Productivity and Engagement](https://www.twilio.com/en-us/press/releases/unified-profiles-agent-copilot.md): 
* [Twilio Build | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-build-a-partner-program-for-an-api-first-world.md): Twilio Launches Build:
* [Twilio to Announce Second Quarter 2024 Results on August 1, 2024](https://www.twilio.com/en-us/press/releases/q2-earnings-announcement.md): 
* [Release: Twilio.org Impact Fund | Twilio](https://www.twilio.com/en-us/press/releases/twilioorg-awards-first-1-million-in-grants-as-part-of-its-pledge-1-commitment.md): Release: Twilio.org Impact Fund
* [Press Release: Q4 Earnings and Full Year 2016 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2016-results0.md): Twilio Press Release: Q4 Earnings and Full Year 2016 Results
* [SendGrid Announces the Grand Opening of its New Office in Redwood City, California | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-announces-the-grand-opening-of-its-new-office-in-redwoo.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced the opening of its ..
* [Twilio Brings Communications to the IBM Cloud Platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-brings-communications-to-the-ibm-cloud-platform-with-a-few-clicks-developers-and-businesses-can-add-communications-to-their-ibm-bluemix-applications.md): Starting today, IBM clients can rapidly deploy Twilio solutions when building applications in IBM BlueMix. From in-application dialing, conference calling, group texting, mobile app distribution, two-factor authentication and more.
* [Twilio Names David Parry-Jones Regional Vice President of EMEA Sales | Twilio](https://www.twilio.com/en-us/press/releases/twilio-names-david-parry-jones-regional-vice-president-of-emea-sales.md): Twilio Names David Parry-Jones Regional Vice President of EMEA Sales
* [Twilio to Announce Second Quarter 2025 Results on August 7, 2025](https://www.twilio.com/en-us/press/releases/second-quarter-results-announce.md): 
* [Twilio expands EMEA Headquarters in Dublin | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-emea-headquarters-in-dublin.md): Twilio expands EMEA Headquarters in Dublin
* [Twilio Named a Leader in 2024-2025 IDC MarketScape for Worldwide Customer Data Platforms Focused on B2C Users](https://www.twilio.com/en-us/press/releases/idc-marketscape-cdp-2024-2025.md): 
* [Twilio to Announce Second Quarter 2026 Results on August 6, 2026](https://www.twilio.com/en-us/press/releases/Q2-2026-announcement.md): 
* [Federal Communications Commission Designates Twilio As Member of Re-Chartered North American Numbering Council | Twilio](https://www.twilio.com/en-us/press/releases/fcc-designates-twilio-member-of-north-american-numbering-council.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Joins the Alliance for Telecommunications Industry Solutions (ATIS) Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-joins-atis-board-directors.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Expands Footprint with New Atlanta Office | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-footprint-with-new-atlanta-office.md): Twilio Expands Footprint with New Atlanta Office
* [Vodafone Spain and Twilio partner to offer secure and interactive RCS messaging to businesses in Spain](https://www.twilio.com/en-us/press/releases/vodafone-spain-and-twilio-partner-to-offer-secure-and-interactiv.md): 
* [Most Companies Are Already Using AI in Marketing Campaigns — Over Half Plan to Spend Even More in 2024](https://www.twilio.com/en-us/press/releases/most-companies-are-already-using-ai-in-marketing-campaigns---ove.md): 
* [Twilio Introduces New Personalized Support Plan | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-new-personalized-support-plan.md): Twilio Introduces New Personalized Support Plan
* [Twilio and Frame AI Announce Partnership to Uplevel Contact Center Experiences with AI](https://www.twilio.com/en-us/press/releases/twilio-and-frame-ai-announce-partnership-to-uplevel-contact-cent.md): 
* [Twilio Announces Notify API | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-notify-api.md): Press Release: Twilio Notify
* [Twilio Announces Second Quarter 2017 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2017-results0.md): Twilio Announces Second Quarter 2017 Results
* [Twilio Announces Third Quarter 2025 Results](https://www.twilio.com/en-us/press/releases/third-quarter-2025.md): 
* [Twilio IoT Now Offers Its Global Multi-Carrier SIM for eSIM / eUICC Devices | Twilio](https://www.twilio.com/en-us/press/releases/twilio-iot-now-offers-its-global-multi-carrier-sim-for-esim-euicc-devices.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio to Announce Third Quarter 2023 Results on November 8, 2023](https://www.twilio.com/en-us/press/releases/q3-earnings-date.md): 
* [COVID-19 Drove Effective Digital Acceleration, but 34% of British Consumers Still Want More Ways to Make Contact | Twilio](https://www.twilio.com/en-us/press/releases/cover-chooses-twilio-flex-power-its-customer-service-experience/covid-19-drove-effective-digital-acceleration-34-british-consumers-still-want-more-ways-make-contact.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [Twilio Introduces Public Beta of New Elastic SIP Trunking Service | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-public-beta-of-elastic-sip-trunking-service.md): Twilio Introduces Public Beta of New Elastic SIP Trunking Service
* [Twilio Joins State Attorneys General Anti-Robocall Coalition | Twilio](https://www.twilio.com/en-us/press/releases/twilio-joins-state-attorneys-general-anti-robocall-coalition.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio and Seasalt.ai Expand Partnership in Asia Pacific & Japan to Build Multi-Country Cloud Contact Centers | Twilio](https://www.twilio.com/en-us/press/releases/twilio-and-seasaltai-expand-partnership-in-apj.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces <Pay>: Empowering Millions of Developers to Build Secure Payment Experiences into Communications Channels | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-empowering-millions-of-developers-to-build-secu.md): Twilio Partners with Stripe to Power Secure, Over-the-Phone Payments
* [Twilio.org gains executive leadership | Twilio](https://www.twilio.com/en-us/press/releases/twilioorg-twilio-welcomes-erin-reilly-as-executive-director-suzanne-dibianca-to-board-of-advisors.md): Two experienced technology & social good advocates join Twilio.org
* [Twilio Announces Launch of Offering of $1.25 Billion of Its Class A Common Stock | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-launch-offering-125-billion-its-class-common-stock.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [AWS and Twilio Deepen Relationship to Power Intelligence Driven Customer Engagement](https://www.twilio.com/en-us/press/releases/aws-and-twilio-deepen-relationship-to-power-intelligence-driven-.md): 
* [Twilio Welcomes Jeff Immelt to Twilio Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-jeff-immelt-twilio-board-directors.md): Twilio Welcomes Jeff Immelt to Twilio Board of Directors
* [Twilio Announces First Quarter 2018 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2018-results.md): Twilio Announces First Quarter 2018 Results
* [Twilio Introduces Message Delivery Information | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-message-delivery-information.md): Real-time delivery data improves tracking and reach
* [Twilio Introduces Global Super SIM for IoT Developers Enables Developers to Use a Single API to Deploy IoT Devices Globally Works with Singtel, Telefonica and Three Group Twilio Super SIM tackles the complexity of network connectivity to lower the ba | Twilio](https://www.twilio.com/en-us/press/releases/twilio-introduces-global-super-sim-for-iot-developers.md): Enables Developers to Use a Single API to Deploy IoT Devices Globally
* [Twilio Establishes Presence in Australia | Twilio](https://www.twilio.com/en-us/press/releases/cloud-communications-platform-twilio-establishes-presence-in-australia-and-appoints-new-regional-director.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [Twilio Announces Multi-Year Strategic Partnership with Microsoft to Accelerate Conversational AI Initiatives](https://www.twilio.com/en-us/press/releases/twilio-microsoft-signal2025.md): 
* [Twilio Welcomes Richard Dalzell to Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-aws-visionary-richard-dalzell-to-board-of-directors.md): Twilio, the software and cloud-based communications platform, today announced that Richard Dalzell has joined its Board of Directors.
* [Twilio Segment Unveils New Developer Toolkit for CDPs | Twilio](https://www.twilio.com/en-us/press/releases/twilio-segment-unveils-new-developer-toolkit-for-cdps.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio brings global cloud communications to Chinese developers | Twilio](https://www.twilio.com/en-us/press/releases/twilio-brings-global-cloud-communications-capabilities-to-chinas-next-generation-companies0.md): GMIC Press Release
* [New Twilio Research Finds Nonprofits Outpace Private Sector in Digital Engagement Adoption | Twilio](https://www.twilio.com/en-us/press/releases/new-twilio-research-finds-nonprofits-outpace-private-sector-in-d.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Second Quarter 2018 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2018-results-2.md): Twilio Announces Second Quarter 2018 Results
* [Twilio Announces Fourth Quarter and Full Year 2023 Results](https://www.twilio.com/en-us/press/releases/q4-2023-earnings.md): 
* [Cover Chooses Twilio Flex to Power its Customer Service Experience | Twilio](https://www.twilio.com/en-us/press/releases/cover-chooses-twilio-flex-power-its-customer-service-experience.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [Twilio Welcomes Concur President Elena Donio to Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-concur-president-elena-donio-to-board-of-directors.md): Twilio Welcomes Concur President Elena Donio to Board of Directors
* [Twilio Completes Acquisition of Segment, the Market-leading Customer Data Platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-completes-acquisition-segment-market-leading-customer-data-platform.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Introducing Twilio Programmable Wireless - A Cellular Communications Platform for Developers | Twilio](https://www.twilio.com/en-us/press/releases/introducing-twilio-programmable-wireless-a-cellular-communications-platform-for-developers.md): Introducing Twilio Programmable Wireless - A Cellular Communications Platform for Developers
* [Twilio Named One Of America’s Most JUST Companies By Forbes And Just Capital | Twilio](https://www.twilio.com/en-us/press/releases/twilio-named-one-of-americas-most-just-companies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Arms Businesses for the Great Digital Acceleration at SIGNAL 2020 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-arms-businesses-great-digital-acceleration-signal-2020.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Launches SMS on Toll-Free Numbers | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-sms-on-toll-free-numbers-new-capability-modernizes-interactions-for-mobile-customers-who-prefer-text-messaging.md): Twilio, the software and cloud-based communications platform company, today introduced the ability to text using toll-free numbers. Businesses can now interact with their customers via SMS over their existing or new Twilio toll-free numbers.
* [Announcing A Conversation with President Barack Obama at Twilio SIGNAL 2020 | Twilio](https://www.twilio.com/en-us/press/releases/announcing-conversation-president-barack-obama-twilio-signal-202.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio to Power Epic’s New Telehealth Video Offering | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-power-epics-new-telehealth-video-offering.md): Twilio Programmable Video will power the new native telehealth offering from Epic, one of the nation's largest electronic health record companies.
* [Camping World selects Twilio’s Customer Engagement Platform](https://www.twilio.com/en-us/press/releases/camping-world-selects-twilio-s-customer-engagement-platform.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio’s Next Generation Platform: An Infrastructure Layer for Every Conversation in the Agentic Era](https://www.twilio.com/en-us/press/releases/twilio-s-next-generation-platform--an-infrastructure-layer-for-e.md): 
* [Twilio Expands Japanese Market Presence, Names Yoshihiro Konno as Head of Japan | Twilio](https://www.twilio.com/en-us/press/releases/twilio-japan.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio and Parse Announce Updated Cloud Code Module | Twilio](https://www.twilio.com/en-us/press/releases/twilio-and-parse-announce-updated-cloud-code-module.md): Twilio, the market leader in cloud communications, today announced at its third annual TwilioCon an updated Cloud Code Module for Parse
* [Twilio Announces Second Quarter 2023 Results](https://www.twilio.com/en-us/press/releases/Second-Quarter-2023-Results.md): 
* [Twilio to Power Communications for More Than 28 Contact Tracing Initiatives | Twilio](https://www.twilio.com/en-us/press/releases/twilio-power-28-contact-tracing-initiatives.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Welcomes Jeremiah Brazeau as Chief Technology Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-jeremiah-brazeau-chief-technology-officer.md): Twilio Welcomes Jeremiah Brazeau as Chief Technology Officer
* [Twilio Powers 24/7 SMS for Crisis Text Line | Twilio](https://www.twilio.com/en-us/press/releases/twilio-powers-247-sms-for-crisis-text-line.md): Twilio Powers 24/7 SMS for Crisis Text Line
* [Twilio Announces Third Quarter 2021 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-third-quarter-2021-results0.md): Twilio Announces Third Quarter 2021 Results
* [Twilio Debuts CustomerAI ahead of SIGNAL 2023](https://www.twilio.com/en-us/press/releases/customerai-signal-2023.md): 
* [Twilio named a Leader in 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service](https://www.twilio.com/en-us/press/releases/gartner-2024.md): 
* [Twilio Welcomes Deval Patrick to Twilio Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-deval-patrick-twilio-board-directors.md): The leading cloud communications platform, is pleased to welcome Deval Patrick, former governor of Massachusetts, to the Twilio Board of Directors.
* [Introducing Twilio Flex: The Future of the Contact Center | Twilio](https://www.twilio.com/en-us/press/releases/introducing-twilio-flex-the-future-of-the-contact-center.md): Introducing Twilio Flex: The Future of the Contact Center
* [Twilio Segment Releases 2023 CDP Report, Reveals Rush to CDPs to Drive Efficient Growth | Twilio](https://www.twilio.com/en-us/press/releases/2023-cdp-report.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Press Release: Twilio & Amazon SNS | Twilio](https://www.twilio.com/en-us/press/releases/twilio-extends-relationship-with-amazon-web-services-with-delivery-of-sms-for-simple-notification-service.md): Press Release: Amazon SNS
* [Twilio Inc. Announces Proposed Public Offering of Class A Common Stock | Twilio](https://www.twilio.com/en-us/press/releases/twilio-inc-announces-proposed-public-offering-of-class-a-common-stock.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Mindy Kaling and Macklemore to Present at Twilio’s SIGNAL Conference in San Francisco | Twilio](https://www.twilio.com/en-us/press/releases/mindy-kaling-and-macklemore-to-present-at-twilios-signal-confere.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Winner of “One in a Twilion” Award](https://www.twilio.com/en-us/press/releases/one-in-a-twilion.md): 
* [Cost of living crisis is changing the way consumers interact with companies | Twilio](https://www.twilio.com/en-us/press/releases/cost-of-living-crisis-is-changing-the-way-consumers-interact-with-companies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Press release: Twilio Proxy | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-proxy-next-generation-api-for-building-private-and-moderated-conversations-with-customers.md): Press release: Twilio Proxy
* [Twilio Brings Voice and Messaging Communications to Amazon Web Services Developers | Twilio](https://www.twilio.com/en-us/press/releases/twilio-brings-voice-and-messaging-communications-to-amazon-web-services-developers0.md): 
* [Twilio to Announce Fourth Quarter and Full Year 2021 Results on February 9, 2022 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-announce-fourth-quarter-and-full-year-2021-results-on-february-9-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Internet Association Welcomes Twilio As Newest Member | Twilio](https://www.twilio.com/en-us/press/releases/internet-association-welcomes-twilio-as-newest-member.md): Internet Association Welcomes Twilio As Newest Member
* [Twilio Study Finds COVID-19 Accelerated Companies’ Digital Communications Strategy by Six Years | Twilio](https://www.twilio.com/en-us/press/releases/twilio-study-finds-covid-19-accelerated-companies-digital-communications-strategy-by-six-years.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Appoints Chris Koehler Chief Marketing Officer](https://www.twilio.com/en-us/press/releases/chris-koehler-cmo.md): 
* [Twilio Welcomes Deloitte Digital As A Premier Global Systems Integrator Focused on Elevating Human Experience and Accelerating Digital Transformation | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-deloitte-digital-premier-global-systems-integrator.md): Twilio Build Partner Program expands to bring enterprise customers to market faster with customer engagement solutions built for the new normal
* [Televox Expands Secure, Interactive RCS Messaging with Twilio to Power the Next Generation of Regulated Customer Engagement Through WestCX](https://www.twilio.com/en-us/press/releases/televox-expands-secure--interactive-rcs-messaging-with-twilio-to.md): 
* [Twilio Segment Releases its 2021 Growth Report, an Exclusive View Into How Customer Data Fuels Today’s Most High-Performing Businesses | Twilio](https://www.twilio.com/en-us/press/releases/twilio-segment-releases-its-2021-growth-report-an-exclusive-view-into-how-customer-data-fuels-todays-most-high-performing-businesses.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Powers Real-Time Communications on the Magic Leap Platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-powers-real-time-communications-on-the-magic-leap-platform.md): Twilio Powers Real-Time Communications on the Magic Leap Platform
* [Twilio Completes Acquisition of SendGrid | Twilio](https://www.twilio.com/en-us/press/releases/twilio-completes-acquisition-sendgrid.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio-Powers-Real-Time-Communications-on-the-Magic-Leap-Platform](https://www.twilio.com/en-us/press/releases/twilio-powers-real-time-communications-on-the-magic-leap-platfor_msm_moved.md): 
* [Twilio to Participate in Upcoming Investor Events](https://www.twilio.com/en-us/press/releases/investor-events.md): 
* [SendGrid to Announce Q1 2018 Financial Results on May 1 | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-to-announce-q1-2018-financial-results-on-may-1.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced that it will report..
* [Twilio recognized as a Leader in 2023 Magic Quadrant for CPaaS](https://www.twilio.com/en-us/press/releases/twilio-recognized-as-a-leader-in-2023-magic-quadrant-for-cpaas.md): 
* [LA Kings Announce a Multi-Year Partnership with Twilio](https://www.twilio.com/en-us/press/releases/la-kings-announce-a-multi-year-partnership-with-twilio.md): 
* [Twilio IPO Pricing | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-pricing-of-initial-public-offering.md): Press Release: Twilio IPO Pricing
* [Twilio Welcomes Lybra Clemons as First Chief Diversity, Inclusion and Belonging Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-lybra-clemons-first-chief-diversity-inclusion-and-belonging-officer.md): Twilio, the leading cloud communications platform, today announced that Lybra Clemons will join the company as its first Chief Diversity, Inclusion and Belonging Officer.
* [Twilio Customer Engagement Index 2021 Highlights that Customer Engagement is a Success Factor for German Companies | Twilio](https://www.twilio.com/en-us/press/releases/twilio-customer-engagement-index-2021-highlights-that-customer-engagement-is-a-success-factor-for-german-companies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio and KPN partnership unlocks the next generation of secure business messaging in the Netherlands, powered by Google](https://www.twilio.com/en-us/press/releases/twilio-and-kpn-partnership-unlocks-the-next-generation-of-secure.md): 
* [COVID-19 Drove Effective Digital Acceleration, but 34% of British Consumers Still Want More Ways to Make Contact | Twilio](https://www.twilio.com/en-us/press/releases/covid-19-drove-effective-digital-acceleration-34-british-consumers-still-want-more-ways-make-contact.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [Twilio Report Reveals Ethical Use of AI Will Be a Competitive Business Advantage](https://www.twilio.com/en-us/press/releases/sopr-2024.md): 
* [Coverage | Twilio](https://www.twilio.com/en-us/press/coverage.md): 
* [Twilio Welcomes Technology Pioneer Donna Dubinsky to its Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-technology-pioneer-donna-dubinsky-to-its-board-of-directors.md): Donna is an accomplished operational executive with extensive experience building leading technology companies across multiple sectors, and scaling companies through hyper-growth.
* [As COVID-19 Hits Displaced and Conflict-Affected People, Norwegian Refugee Council and Twilio Join Forces to Transform Communications and Accelerate Humanitarian | Twilio](https://www.twilio.com/en-us/press/releases/covid-19-hits-displaced-and-conflict-affected-people-norwegian-refugee-council-and-twilio-join-forces-transform-communications-and-accelerate-humanitarian-aid-during-pandemic.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [The Distracted Demographic: New Twilio Report Shows 36–50 Year Olds Struggling to Switch Off](https://www.twilio.com/en-us/press/releases/the-distracted-demographic--new-twilio-report-shows-36-50-year-o.md): 
* [Twilio Supercharges Customer Profiles for Data Warehouse Portability and Extensibility | Twilio](https://www.twilio.com/en-us/press/releases/twilio-segment-unify.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Studio | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-studio-enabling-companies-to-accelerate-their-customer-engagement-roadmaps.md): Twilio Studio
* [Twilio API for WhatsApp | Twilio](https://www.twilio.com/en-us/press/releases/announcing-the-twilio-api-for-whatsapp-connecting-the-leading-cloud-communications-platform-to-the-worlds-most-popular-messaging-channel.md): Announcing Twilio API for WhatsApp
* [Twilio.org Announces Grants of More Than $1.4 Million to 15 Nonprofits | Twilio](https://www.twilio.com/en-us/press/releases/twilioorg-announces-grants-more-14-million-15-nonprofits.md): Twilio (NYSE: TWLO), the leading cloud communications platform, today announced that the company’s social impact arm - Twilio.org - has awarded more than $1.4 million to 15 nonprofits, its largest grant round to date.
* [Twilio Welcomes Joyce Kim as Chief Marketing Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-joyce-kim-as-chief-marketing-officer.md): Twilio (NYSE: TWLO) (LTSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced Joyce Kim will be joining the company as Chief Marketing Officer, reporting to President of Revenue, Elena Donio.
* [UK Businesses See Software Developers as Crucial to Pandemic Recovery, but Aren’t Using Them Strategically, Finds Twilio | Twilio](https://www.twilio.com/en-us/press/releases/uk-businesses-see-software-developers-as-crucial-to-pandemic-recovery-but-arent-using-them-strategically-finds-twilio.md): Twilio announced the results of a survey uncovering businesses’ perception of software developers and the importance of technology in UK companies’ survival during the pandemic.
* [Twilio and Orange to bring secure and interactive RCS messaging to businesses in France](https://www.twilio.com/en-us/press/releases/twilio-orange.md): 
* [Twilio Launches Twilio Ventures, a $50 Million Fund to Unlock the Imagination of Builders Fueling the Future of Customer Engagement | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-twilio-ventures-a-50-million-fund-to-unlock-the-imagination-of-builders-fueling-the-future-of-customer-engagement.md): Twilio Launches Twilio Ventures, a $50 Million Fund to Unlock the Imagination of Builders Fueling the Future of Customer Engagement
* [Twilio Unveils Next-Generation Customer Engagement Platform Built for an AI- and Data-Powered World at SIGNAL 2025](https://www.twilio.com/en-us/press/releases/signal2025-sf.md): 
* [Twilio Powers Video for Doximity Telehealth App Used by Over 100,000 U.S. Physicians](https://www.twilio.com/en-us/press/releases/twilio-powers-video-for-doximity-telehealth-app-used-by-over-100.md): 
* [Twilio CustomerAI Fuels Next Generation Customer Relationships and Competitive Advantage for Businesses Worldwide](https://www.twilio.com/en-us/press/releases/twilio-customerai-fuels-next-generation-customer-relationships-a.md): 
* [Twilio Named a Leader in the 2026 IDC MarketScape for Worldwide Communications Engagement Platforms and the 2026 Omdia Universe for Customer Engagement Platforms](https://www.twilio.com/en-us/press/releases/idc-Omdia-CEP-2026.md): 
* [Twilio Announces Fourth Quarter and Full Year 2018 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2018-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Research Reveals Scale of AI Surge as 92% of Businesses Flock to the Technology](https://www.twilio.com/en-us/press/releases/sopr-2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Recognized as a Leader in the 2026 Gartner Magic Quadrant for CPaaS for the Fourth Consecutive Year](https://www.twilio.com/en-us/press/releases/gartner-magic-2026.md): 
* [Twilio announces the winners of its first annual Excellence in Engagement Awards](https://www.twilio.com/en-us/press/releases/excellence-engagement-awards.md): 
* [Twilio Voice and AI power innovative Guinness Price Index](https://www.twilio.com/en-us/press/releases/twilio-voice-and-ai-power-innovative-guinness-price-index.md): 
* [Twilio to Announce First Quarter 2025 Results on May 1, 2025](https://www.twilio.com/en-us/press/releases/twilio-to-announce-first-quarter-2025-results-on-may-1--2025.md): 
* [Twilio Report Reveals Nonprofits Are Adopting AI in CPaaS Faster Than the Private Sector](https://www.twilio.com/en-us/press/releases/SONDR-twilio.md): 
* [Twilio Completes Acquisition of Zipwhip, a Leading Provider of Toll-Free Messaging in the United States | Twilio](https://www.twilio.com/en-us/press/releases/twilio-completes-acquisition-of-zipwhip-a-leading-provider-of-toll-free-messaging-in-the-united-states.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Welcomes Vivian Jones as Regional Vice President of LATAM](https://www.twilio.com/en-us/press/releases/twilio-welcomes-vivian-jones-as-regional-vice-president-of-latam.md): 
* [Twilio Launches Verified By Twilio to Restore Trust in the Phone Call | Twilio](https://www.twilio.com/en-us/press/releases/verified-calls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Autopilot | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-autopilot-enabling-millions-of-developers-to-bu.md): By relying on Twilio Autopilot to handle the complex details that typically lead to bad, automated customer experiences, developers can now deliver an omnichannel self-service option to customers at scale
* [SendGrid to Present at Upcoming Investor Conferences | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-to-present-at-upcoming-investor-conferences.md): SendGrid, Inc. (NYSE: SEND), a leading digital communications platform that drives engagement and growth, today announced that members of se..
* [BSH Home Appliances Group Chooses Twilio To Revamp Its Digital Customer Engagement Experience | Twilio](https://www.twilio.com/en-us/press/releases/bsh-home-appliances-group-chooses-twilio-to-revamp-its-digital-customer-engagement-experience.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Press Release: ISO 27001 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-awarded-iso-27001-certification.md): Press Release: ISO 27001
* [Twilio Flex Now Available as an Embeddable Contact Center](https://www.twilio.com/en-us/press/releases/twilio-flex-now-available-as-an-embeddable-contact-center.md): 
* [Twilio Announces Retirement of Byron Deeter and Board Declassification](https://www.twilio.com/en-us/press/releases/twilio-announces-retirement-of-deeter-board-declassification.md): 
* [SendGrid Introduces Dynamic Content for Email Templates Enabling Customers to Deliver Personalized Messages at Scale | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-introduces-dynamic-content-for-email-templates-enabling.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today introduced dynamic content fo..
* [Twilio Begins Signing Enterprise Calls Using SHAKEN/STIR Protocols To Help Stop Illegal Robocalls for End Users | Twilio](https://www.twilio.com/en-us/press/releases/twilio-begins-signing-calls-using-shakenstir-to-stop-illegal-robocalls.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Names Chetan Chaudhary as Global Vice President of Partners | Twilio](https://www.twilio.com/en-us/press/releases/twilio-names-chetan-chaudhary-as-global-vice-president-of-partners.md): Former Twilio head of channel sales and IoT executive takes the lead of Twilio Partner Program.
* [Twilio Announces First Quarter 2020 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2020-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces First Quarter 2023 Results](https://www.twilio.com/en-us/press/releases/twilio-and-seasaltai-expand-partnership-in-apj/twilio-announces-first-quarter-2023-results.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Scores A Multi-Year Partnership to Support Chelsea Football Club’s Fan Engagement strategy](https://www.twilio.com/en-us/press/releases/chelsea-football.md): 
* [Twilio SendGrid Adds Critical Advertising Channels to Marketing Campaigns | Twilio](https://www.twilio.com/en-us/press/releases/twilio-sendgrid-ads.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Toyota Connected Leverages Twilio to Build A Faster and More Responsive 'Drivelink' Experience | Twilio](https://www.twilio.com/en-us/press/releases/toyota-connected.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio SendGrid Fourth Annual Global Email Benchmark and Engagement Study Reveals Shift in Brand Sending Patterns and Changing Consumer Preferences | Twilio](https://www.twilio.com/en-us/press/releases/twilio-sendgrid-fourth-annual-global-email-benchmark-and-engagement-study.md): Twilio SendGrid Fourth Annual Global Email Benchmark and Engagement Study Reveals Shift in Brand Sending Patterns and Changing Consumer Preferences
* [Twilio Announces Fourth Quarter and Full Year 2021 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2021-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio SendGrid Introduces New Expert Service Offerings for Developers and Marketers | Twilio](https://www.twilio.com/en-us/press/releases/twilio-sendgrid-introduces-new-expert-service-offerings-developers-and-marketers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Releases Webinar on Platform Strategies Featuring Top Industry Analyst | Twilio](https://www.twilio.com/en-us/press/releases/twilio-releases-webinar-on-platform-strategies-featuring-top-industry-analyst.md): Twilio annoucned the availability of new webcast entitled Four Steps for Success: Application Platform Strategies for Agility, Flexibility and Scale
* [Syniverse and Twilio Close on Strategic Partnership to Unlock the Power of Communications Technology | Twilio](https://www.twilio.com/en-us/press/releases/syniverse-and-twilio-close-on-strategic-partnership-to-unlock-th.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Marks & Spencer Calls on Twilio to Transform its Communications with Customers | Twilio](https://www.twilio.com/en-us/press/releases/marks-spencer-calls-on-twilio-to-transform-its-communications-wi.md): Marks & Spencer Calls on Twilio to Transform its Communications with Customers
* [Twilio Expands Access to Rich Communication Services to Enhance Branded Messaging and Build Customer Trust](https://www.twilio.com/en-us/press/releases/twilio-rcs.md): 
* [Twilio Programmable Wireless Now Available](https://www.twilio.com/en-us/press/releases/twilio-programmable-wireless-now-available.md): 
* [Twilio Announces First Quarter 2022 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2022-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Expands Global Reach for Mobile Messaging | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-global-reach-for-mobile-messaging.md): Twilio Launches Additional SMS-Enabled Phone Numbers in Europe and Asia
* [AI Alone Won’t Cut It: Twilio’s 6th Annual Report Finds Trust and Timing Drive Customer Loyalty](https://www.twilio.com/en-us/press/releases/socer-2025.md): 
* [Twilio Announces Second Quarter 2018 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2018-results0.md): Twilio Announces Second Quarter 2018 Results
* [Twilio announces the winners of its 2026 Excellence in Engagement Awards](https://www.twilio.com/en-us/press/releases/Excellence-Engagement-2026.md): 
* [Twilio Announces Integration with OpenAI’s Realtime API for Building Conversational AI Applications](https://www.twilio.com/en-us/press/releases/openai-integration.md): 
* [Twilio Live to Power the Next Wave of Customer Engagement: Interactive Live Streaming | Twilio](https://www.twilio.com/en-us/press/releases/twilio-live-to-power-the-next-wave-of-customer-engagement-interactive-live-streaming.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Expands Platform Capabilities with General Availability of Real-Time Personalization, Data Residency Control, and WhatsApp Business Calling](https://www.twilio.com/en-us/press/releases/platform-capabilities.md): 
* [SendGrid Publishes Industry’s First Inbox Protection Rate to Increase Cybersecurity and Privacy Transparency Around the Holidays | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-publishes-industrys-first-inbox-protection-rate-to-incr.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, is the first email service provider..
* [Twilio Enables Zoom2u to Provide Enhanced Customer Experience During Global Pandemic | Twilio](https://www.twilio.com/en-us/press/releases/twilio-enables-zoom2u-to-provide-enhanced-customer-experience-during-global-pandemic.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Global Mobile Messaging Consumer Report | Twilio](https://www.twilio.com/en-us/press/releases/twilio-study-finds-that-9-out-of-10-consumers-globally-want-to-message-with-brands.md): Global Mobile Messaging Consumer Report
* [Twilio Announces First Quarter 2023 Results](https://www.twilio.com/en-us/press/releases/twilio-announces-first-quarter-2023-results.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Tech Companies Announce Launch of AI Integrators Council](https://www.twilio.com/en-us/press/releases/ai-integrators.md): 
* [Twilio Announces Selena Gomez as Special Guest at SIGNAL 2023](https://www.twilio.com/en-us/press/releases/twilio-announces-selena-gomez-as-special-guest-at-signal-2023.md): 
* [Twilio Achieves Full Compliance with STIR/SHAKEN Protocols to Combat Illegal Robocalls | Twilio](https://www.twilio.com/en-us/press/releases/twilio-achieves-full-compliance-with-stirshaken-protocols-to-com.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio_Amazon_March_28_2017 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-extends-relationship-with-aws-through-support-of-amazon-connect.md): TWILIO EXTENDS RELATIONSHIP WITH AWS THROUGH SUPPORT OF AMAZON CONNECT
* [Twilio Presents SIGNAL | Twilio](https://www.twilio.com/en-us/press/releases/twilio-presents-signal-fourth-annual-customer-and-developer-conference-in-san-francisco.md): Twilio Presents SIGNAL
* [Twilio Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS](https://www.twilio.com/en-us/press/releases/2025-gartner-magic-quadrant.md): 
* [Twilio Flex empowers Polaris to Aid Victims of Human Trafficking More Quickly](https://www.twilio.com/en-us/press/releases/polaris-flex.md): 
* [Press Release: Twilio Follow-On Offering Pricing | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-pricing-of-follow-on-public-offering.md): Press Release: Twilio Follow-On Offering Pricing
* [Twilio and LiveOps Announce Strategic Alliance, One of the Largest Ever WebRTC Call Center Deployments | Twilio](https://www.twilio.com/en-us/press/releases/twilio-and-liveops-announce-strategic-alliance--one-of-the-large.md): National Call Center Chooses to Migrate 500 Agent Seats to the Cloud with LiveOps and Twilio among the largest single WebRTC call centers in the world
* [Twilio Expands Global Operations - Opens Newest Office in Estonia | Twilio](https://www.twilio.com/en-us/press/releases/twilio-expands-global-operations-opens-newest-office-in-estonia.md): New office to focus on research and development, technical operations and support of Twilio’s growing global customer base
* [Twilio Opens Mountain View R&D Office | Twilio](https://www.twilio.com/en-us/press/releases/twilio-opens-mountain-view-rd-office.md): San Francisco Headquartered Twilio Will Open its Office in Silicon Valley's South Bay on February 3, 2014
* [92% of Marketers Are Already Sitting on a Data Goldmine Amid Imminent Sunsetting of Third-Party Cookies: Twilio Research Shows](https://www.twilio.com/en-us/press/releases/92--of-marketers-are-already-sitting-on-a-data-goldmine-amid-imm.md): 
* [Twilio.org Announces Second Round of Grants Supporting Nonprofits Engaged in Crisis Communications | Twilio](https://www.twilio.com/en-us/press/releases/twilio-org-announces-grants-supporting-nonprofits-crisis-communications.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Unveils Next-Generation Customer Engagement Platform Built for an AI- and Data-Powered World at Third Annual SIGNAL São Paulo](https://www.twilio.com/en-us/press/releases/signal2025-sao-paulo.md): 
* [SendGrid Receives Top Rankings as a Great Place to Work by Comparably | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-receives-top-rankings-as-a-great-place-to-work-by-compa.md): SendGrid, Inc. (NYSE:SEND), a leading digital communications platform, today announced that it was ranked eighth among Comparably’s Top 50 B..
* [Twilio Joins BSA | Twilio](https://www.twilio.com/en-us/press/releases/twilio-joins-bsa-the-software-alliance.md): Twilio Joins BSA
* [Release - Twilio Study Finds Businesses Do Not Communicate As Well As They Think They Do | Twilio](https://www.twilio.com/en-us/press/releases/twilio-study-finds-businesses-do-not-communicate-as-well-as-they-think-they-do.md): Twilio Study Finds Businesses Do Not Communicate As Well As They Think They Do
* [Twilio to Acquire Segment, the Market-leading Customer Data Platform | Twilio](https://www.twilio.com/en-us/press/releases/twilio-acquire-segment-market-leading-customer-data-platform.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Reached More Than Half a Billion People Worldwide in 2021 Through Its Social Impact Work, Report Shows | Twilio](https://www.twilio.com/en-us/press/releases/twilio-reached-more-than-half-a-billion-people-worldwide-in-2021-through-its-social-impact-work-report-shows.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Investment in Digital Customer Engagement Generated 70% Revenue Growth for Companies Last Year, Twilio Data Shows | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-2022-state-of-customer-engagement-report.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio’s Annual State of Customer Engagement Report Finds Digital Engagement Is Key to Business Survival in a Post-Pandemic World | Twilio](https://www.twilio.com/en-us/press/releases/2021-state-of-customer-engagement-report.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale](https://www.twilio.com/en-us/press/releases/segment-aws-linked-audiences.md): 
* [Twilio Announces Second Quarter 2019 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2019-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio To Deliver Customer-Aware Generative AI Through New OpenAI Integration](https://www.twilio.com/en-us/press/releases/twilio-to-deliver-customer-aware-generative-ai-through-new-opena.md): 
* [Twilio and Jack Henry Shape the Future of Financial Services with Personalized Experiences](https://www.twilio.com/en-us/press/releases/-twilio-and-jack-henry-shape-the-future-of-financial-services-wi.md): 
* [Press Release: Twilio to Acquire Kurento Technology | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-acquire-kurento-webrtc-media-server-technology.md): Press Release: Twilio to Acquire Kurento Technology
* [Twilio Appoints Andy Stafman to Board of Directors](https://www.twilio.com/en-us/press/releases/twilio-appoints-andy-stafman-to-board-of-directors.md): 
* [Twilio Launches Add-ons - Pre-Integrated Partner Technologies Available Through the Twilio API | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-add-ons-pre-integrated-partner-technologies-available-through-the-twilio-api.md): Twilio Launches Add-Ons
* [Twilio to Host Engage Roadshow in Melbourne on Dec. 7 | Twilio](https://www.twilio.com/en-us/press/releases/twilio-to-host-engage-roadshow-in-melbourne-on-dec-7.md): Event showcasing customer engagement best practices and featuring Twilio's most innovative Australian customers
* [Twilio-powered App Identifies the Pubs Streaming the World Cup Tournament Final Matches; Fans are Invited to Complete the World Cup Index](https://www.twilio.com/en-us/press/releases/twilio-powered-app-identifies-the-pubs-streaming-the-world-cup-t.md): 
* [Twilio Recognized as a Leader in the IDC MarketScape for Worldwide Cloud Communications Platforms | Twilio](https://www.twilio.com/en-us/press/releases/idc_marketscape_2019.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Programmable Wireless Now Available | Twilio](https://www.twilio.com/en-us/press/releases/twilio-programmable-wireless-now-available-empowering-millions-of-developers-to-deliver-iot-experiences.md): Twilio Programmable Wireless Now Available
* [Personalize or Perish: New Data from Twilio Segment Shows Customer Loyalty Hinges on Personalized Experiences | Twilio](https://www.twilio.com/en-us/press/releases/personalize-or-perish--new-data-from-twilio-segment-shows-custom.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Announces Second Quarter 2022 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2022-results0.md): Twilio Announces Second Quarter 2022 Results
* [SendGrid Survey Finds Email Is Here To Stay, Especially Among Gen Z | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-survey-finds-email-is-here-to-stay-especially-among-gen.md): SendGrid, Inc. (NYSE: SEND), a leading digital communications platform, announced the findings of The Future of Digital Communications Study..
* [Twilio Announces First Quarter 2026 Results](https://www.twilio.com/en-us/press/releases/q1-2026-earnings.md): 
* [Twilio Announces the General Availability of Flex, Fueling the Next Generation of the Contact Center | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-the-general-availability-of-flex-fueling-the-next-generation-of-the-contact-center.md): The first fully programmable cloud contact center platform now generally available, offering a frictionless experience for developers and an innovative pricing model that starts at just $1 / agent hour
* [Twilio to Announce Fourth Quarter and Fiscal Year 2025 Results on February 12, 2026](https://www.twilio.com/en-us/press/releases/q4-2025-earnings-announcement.md): 
* [Press Release: Twilio Enterprise Plan | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-twilio-enterprise-plan-with-new-capabilities-for-advanced-security-access-management-and-granular-administration.md): Press Release: Twilio Enterprise Plan
* [Twilio Welcomes Ron Huddleston as Chief Partners Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-ron-huddleston-as-chief-partners-officer.md): New leadership demonstrates Twilio’s commitment to expanding global partner program
* [Release-Twilio Welcomes Sara Varni as Chief Marketing Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-sara-varni-as-chief-marketing-officer.md): Former Salesforce SVP of Marketing hired to lead Twilio marketing through next stage of growth
* [Twilio Announces Second Quarter 2020 Results | Twilio](https://www.twilio.com/en-us/press/releases/twilio-announces-second-quarter-2020-results0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [International Federation of Red Cross and Red Crescent Societies (IFRC) Leverage Twilio Flex to Streamline Humanitarian Aid Delivery](https://www.twilio.com/en-us/press/releases/IFRC.md): 
* [Twilio Joins the Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) | Twilio](https://www.twilio.com/en-us/press/releases/twilio-joins-m3aawg.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio to Announce Third Quarter 2025 Results on October 30, 2025](https://www.twilio.com/en-us/press/releases/twilio-to-announce-third-quarter-2025-results-on-october-30--202.md): 
* [Twilio Announces Fourth Quarter and Full Year 2024 Results](https://www.twilio.com/en-us/press/releases/twilio-announces-fourth-quarter-and-full-year-2024-results.md): 
* [Press Release: Twilio Functions | Twilio](https://www.twilio.com/en-us/press/releases/twilio-launches-functions-a-serverless-environment-for-rapidly-building-on-the-twilio-cloud-communications-platform.md): Press Release: Twilio Functions
* [New Twilio report highlights behaviors and challenges involving conversational AI for the Brazilian and Latin American markets](https://www.twilio.com/en-us/press/releases/conversational-ai-brazil.md): 
* [Twilio Names Former Skype Executive Ott Kaukver as Vice President of Engineering | Twilio](https://www.twilio.com/en-us/press/releases/twilio-names-former-skype-executive-ott-kaukver-as-vice-president-of-engineering.md): Twilio's new VP of Engineering Ott Kaukver
* [Docplanner Expands Patient Access with Voice AI Agent Powered by Twilio](https://www.twilio.com/en-us/press/releases/docplanner-expands-patient-access-with-voice-ai-agent-powered-by.md): 
* [TWILIO AND AEG FORGE NEW STRATEGIC PARTNERSHIP ACROSS TICKETING, SPORTS, AND LIVE ENTERTAINMENT TO PERSONALIZE FAN ENGAGEMENT](https://www.twilio.com/en-us/press/releases/twilio-and-aeg-forge-new-strategic-partnership-across-ticketing-.md): 
* [SendGrid to Announce Q4 and Year-End 2017 Financial Results on February 26 | Twilio](https://www.twilio.com/en-us/press/releases/sendgrid-to-announce-q4-and-year-end-2017-financial-results-on-f.md): SendGrid (NYSE: SEND), the leading delivery platform for customer communication that drives engagement and growth, today announced that it w..
* [Twilio Announces Second Quarter 2026 Results](https://www.twilio.com/en-us/press/releases/q2-2026-earnings.md): 
* [SendGrid’s 2018 Global Email Benchmark Report Provides Insight into the State of Email Today | Twilio](https://www.twilio.com/en-us/press/releases/sendgrids-2018-global-email-benchmark-report-provides-insight-in.md): SendGrid, Inc. (NYSE: SEND), a leading digital communication platform that drives engagement and growth, today announced the findings of its..
* [Twilio unveils next generation platform for the agentic era at SIGNAL Sao Paulo](https://www.twilio.com/en-us/press/releases/signal2026-sao-paulo.md): 
* [Twilio partners with Singtel to deliver secure, branded RCS messaging for businesses in Singapore](https://www.twilio.com/en-us/press/releases/singtel-rcs.md): 
* [Cedar and Twilio Collaborate to Improve Patient Billing Experiences with AI-Powered Solutions](https://www.twilio.com/en-us/press/releases/cedar-and-twilio-collaborate-to-improve-patient-billing-experien.md): 
* [Twilio Welcomes Steve Pugh as Chief Security Officer and Glenn Weinstein as Chief Customer Officer | Twilio](https://www.twilio.com/en-us/press/releases/twilio-welcomes-steve-pugh-chief-security-officer-and-glenn-weinstein-chief-customer-officer.md): Steve Pugh joined the company as its chief security officer to lead Twilio’s global trust and security team responsible for corporate, physical and cyber security.
* [Twilio Becomes the Only Cloud Communications Provider with Direct 10DLC and Toll-Free Connections Across All Major Carriers in the United States and Canada](https://www.twilio.com/en-us/press/releases/twilio-becomes-the-only-cloud-communications-provider-with-direc.md): 
* [Twilio Appoints Charlie Bell to Twilio Board of Directors | Twilio](https://www.twilio.com/en-us/press/releases/twilio-appoints-charlie-bell-to-twilio-board-of-directors.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Lendi Group Builds AI-Native Home Lending Experience on Twilio](https://www.twilio.com/en-us/press/releases/lendi-twilio.md): 

## Twilio Regulatory Compliance Rules and Guidelines | Twilio

* [Twilio Regulatory Compliance Rules and Guidelines | Twilio](https://www.twilio.com/en-us/guidelines.md): The Twilio Regulatory Compliance Rules and Guidelines give you guidance on how to follow global telecom regulations to keep your Twilio powered apps and services compliant.

## Legal

* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/privacy-notice-february-2025.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Data Privacy FAQs](https://www.twilio.com/en-us/legal/privacy/faqs.md): 
* [Advisory Services Terms | Twilio](https://www.twilio.com/en-us/legal/advisory-services-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Service and Country Specific Requirements Change Log | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/change-log.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Terms of Service | Twilio](https://www.twilio.com/en-us/legal/tos.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Stytch Terms of Service](https://www.twilio.com/en-us/legal/tos/stytch-tos.md): 
* [Twilio Identity Verification | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/identity-verification.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Binding Corporate Rules | Twilio](https://www.twilio.com/en-us/legal/CPNI.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Flex Fair Usage Policy](https://www.twilio.com/en-us/legal/service-country-specific-terms/flex-fup.md): 
* [Customer Name Changes and Assignments](https://www.twilio.com/en-us/legal/name-change-assignments.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Trademark Usage Guidelines | Twilio](https://www.twilio.com/en-us/legal/trademark.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Predictive and Generative AI/ML Features Addendum](https://www.twilio.com/en-us/legal/ai-terms/predictive-generative-ai-features.md): 
* [Twilio Messaging Campaign Terms](https://www.twilio.com/en-us/legal/messaging-campaign-terms.md): 
* [Twilio Flex Mobile Application Requirements](https://www.twilio.com/en-us/legal/service-country-specific-terms/flex-mobile.md): 
* [Terms of Use for Twilio’s Services when used with SFDC services | Twilio](https://www.twilio.com/en-us/legal/twilio-api-terms-for-sfdc-services.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Privacy Statement March 2022 | Twilio](https://www.twilio.com/en-us/legal/privacy-march-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operation
* [Twilio Privacy Notice - September 2022](https://www.twilio.com/en-us/legal/privacy/archive/privacy-sept-2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Voice Services Policy | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/voice-sip.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/Privacy-notice-August-2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/Privacy-Notice-March-2026.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio | Segment Implementation Certification](https://www.twilio.com/en-us/legal/services-packages/segment-implementation-certification.md): 
* [UK Emergency Calling Functionality Requirements | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/uk-emergency-calling.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Security Overview | Twilio](https://www.twilio.com/en-us/legal/security-overview.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify Fraud Guard](https://www.twilio.com/en-us/legal/service-country-specific-terms/verify-fraud-guard.md): 
* [Binding Corporate Rules | Twilio](https://www.twilio.com/en-us/legal/bcr.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Digital Promotions General Rules](https://www.twilio.com/en-us/legal/rules.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Messaging Policy | Twilio](https://www.twilio.com/en-us/legal/messaging-policy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [EU Data Act: Data Access and Portability Rights Notice](https://www.twilio.com/en-us/legal/privacy/eu-data-act.md): 
* [Voice Calls to North America Phone Numbers | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/namer-phone-numbers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Government Requests | Twilio](https://www.twilio.com/en-us/legal/government-requests.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [China Text Messaging Restrictions | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/prc-messaging-restrictions.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Emergency Services Landing Page | Twilio](https://www.twilio.com/en-us/legal/emergency-services.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Partner Referral Addendum](https://www.twilio.com/en-us/legal/twilio-partner-referral-addendum.md): 
* [Twilio Sub-Processors | Twilio](https://www.twilio.com/en-us/legal/sub-processors.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Illegal Robocalling Obligations for Voice Calls to/from United States Phone Numbers | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/namer-robocalling.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Numbering Requirements for Designated Countries](https://www.twilio.com/en-us/legal/numbering-requirements.md): 
* [Twilio Szolgáltatási Feltételek](https://www.twilio.com/en-us/legal/tos-hu.md): 
* [Updates to Twilio's Legal Terms & Conditions](https://www.twilio.com/en-us/legal/online-terms-updates/2022.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Transparency Reporting | Twilio](https://www.twilio.com/en-us/legal/transparency.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Flex Connect Requirements](https://www.twilio.com/en-us/legal/service-country-specific-terms/flex-non-flex-account.md): 
* [Law Enforcement Requests Guidelines | Twilio](https://www.twilio.com/en-us/legal/law-enforcement-guidelines.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Brazil Phone Numbers for Voice Communications](https://www.twilio.com/en-us/legal/service-country-specific-terms/brazil-phone-numbers-voice.md): 
* [Twilios information om behandling av personuppgifter till de anställda | Twilio](https://www.twilio.com/en-us/legal/integritetspolicy-anstalld.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Verify: One-Time Password (OTP) Text Message Delivery | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/verify-rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Service Level Agreement | Twilio](https://www.twilio.com/en-us/legal/service-level-agreement.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Segment Support Ticket Submission Terms | Twilio](https://www.twilio.com/en-us/legal/segment-support-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Services Using Phone Numbers | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/phone-numbers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Service and Country Specific Requirements | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms.md): 
* [Twilio Emergency Services Addendum 911 – Terms and Conditions | Twilio](https://www.twilio.com/en-us/legal/emergency-services-addendum.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Supplier Purchase Order Terms and Conditions | Twilio](https://www.twilio.com/en-us/legal/po-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Advisory Services Requirements | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/advisory-services.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Acceptable Use Policy | Twilio](https://www.twilio.com/en-us/legal/aup.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Professional Services Terms](https://www.twilio.com/en-us/legal/professional-services-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Supplier Code of Conduct | Twilio](https://www.twilio.com/en-us/legal/supplier-code-of-conduct.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Updates to Twilio's Legal Terms & Conditions - 2024](https://www.twilio.com/en-us/legal/online-terms-updates/2024.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Discord Community Code of Conduct](https://www.twilio.com/en-us/legal/twilio-discord-coc.md): The Twilio community is a place where everyone is welcome and respected. For suspicious activity, abuse, or security concerns, contact support: https://help.twilio.com/ Follow the Twilio Developer Code of Conduct, Discord’s Community Guidelines (https://discord.com/guidelines), and Terms of Service (https://discord.com/terms). Don’t DM members with support questions. Use ⁠#dev-help for technical issues, or reach support at https://help.twilio.com/. If you have questions about the guidelines or notice something off, reach out to a mod. Note: behavior outside this server may be factored into ban decisions. Community safety is our top priority.
* [UAE Toll-Free & Geographic Phone Numbers | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/uae-phone-numbers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Datenschutzerklärung für Mitarbeiter | Twilio](https://www.twilio.com/en-us/legal/datenschutz-mitarbeiter.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Authy App Privacy Notice](https://www.twilio.com/en-us/legal/privacy/archive/authy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [DMCA Policy | Twilio](https://www.twilio.com/en-us/legal/dmca-policy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Partner Program Policies | Twilio](https://www.twilio.com/en-us/legal/partner-program-policies.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Champions Program Terms and Conditions | Twilio](https://www.twilio.com/en-us/legal/twilio-champions-program-terms-and-conditions.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio APIs Service Level Agreement](https://www.twilio.com/en-us/legal/service-level-agreement/twilio-apis.md): 
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Spain Geographic Phone Number Based Interpersonal Communications Services | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/spain-interpersonal-communications-services.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [2016-02-01 | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/2016-02-01.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Website Privacy Notice](https://www.twilio.com/en-us/legal/privacy/website.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Authy App Terms](https://www.twilio.com/en-us/legal/authy-app-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Terms of Service | Twilio](https://www.twilio.com/en-us/legal/tos/tos-nov-2024.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Conversational Intelligence: Data Use Addendum](https://www.twilio.com/en-us/legal/ai-terms/conversational-intelligence-data-use.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Frontline | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/frontline-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Email Policy | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/email.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Logo Usage Guidelines | Twilio](https://www.twilio.com/en-us/legal/logo-use.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Services in Private Beta](https://www.twilio.com/en-us/legal/service-country-specific-terms/private-beta.md): 
* [Research](https://www.twilio.com/en-us/legal/research.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Civil Requests | Twilio](https://www.twilio.com/en-us/legal/civil-requests.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Updates to Twilio's Legal Terms & Conditions - 2021 | Twilio](https://www.twilio.com/en-us/legal/online-terms-updates/2021.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Binding Corporate Rules | Twilio](https://www.twilio.com/en-us/legal/binding-corporate-rules.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/Draft-Privacy-Notice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Request Sub-Processor Updates | Twilio](https://www.twilio.com/en-us/legal/sub-processors/updates.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [2023](https://www.twilio.com/en-us/legal/online-terms-updates/2023.md): 
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/Privacy-Notice-August-2025.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Updates to Twilio's Legal Terms & Conditions | Twilio](https://www.twilio.com/en-us/legal/online-terms-updates.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Employee Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/Global-Applicant-Privacy-Notice-February-2025.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Frontline End User App Terms | Twilio](https://www.twilio.com/en-us/legal/frontline-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [EU Data Act Rights](https://www.twilio.com/en-us/legal/service-country-specific-terms/eu-data-act.md): 
* [Advisory Services and Professional Services Packages | Twilio](https://www.twilio.com/en-us/legal/services-packages.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Outbound SMS - Domestic and International Routes](https://www.twilio.com/en-us/legal/service-country-specific-terms/outbound-sms.md): 
* [Security Overview](https://www.twilio.com/en-us/legal/security-overview0.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Terms of Service](https://www.twilio.com/en-us/legal/tos/tos-apr-2026.md): 
* [France Phone Numbers](https://www.twilio.com/en-us/legal/service-country-specific-terms/france-phone-numbers.md): 
* [Twilio.org Impact Access Program Terms | Twilio](https://www.twilio.com/en-us/legal/iap-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Text Messaging Content Collection and Monitoring for United States & Canadian Numbers | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/us-cad-sms-content-monitoring-collection.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Segment Data Ingestion API Service Level Agreement | Twilio](https://www.twilio.com/en-us/legal/service-level-agreement/segment-data-ingestion-api.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Australian Phone Numbers | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/au-phone-numbers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Global Applicant Privacy Notice](https://www.twilio.com/en-us/legal/Global-Applicant-Privacy-Notice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Binding Corporate Rules | Twilio](https://www.twilio.com/en-us/legal/Privacy-Notice-Summary.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Sender ID Addendum](https://www.twilio.com/en-us/legal/senderid-addendum.md): 
* [Emergency Services - Japan | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/jp-emergency-services.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Updates to Twilio's Legal Terms and Conditions - 2025](https://www.twilio.com/en-us/legal/online-terms-updates/2025.md): 
* [AI Terms | Twilio](https://www.twilio.com/en-us/legal/ai-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Supplier Country-Specific Terms | Twilio](https://www.twilio.com/en-us/legal/country-specific-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Impressum (Germany) | Twilio](https://www.twilio.com/en-us/legal/impressum-germany.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio <Pay> | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/pay-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [European Electronic Communications Code Disclosures | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/eu-eecc-waiver.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio's Binding Corporate Rules: Controller Policy (2019) | Twilio](https://www.twilio.com/en-us/legal/bcr/controller.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio's Binding Corporate Rules: Processor Policy (2019) | Twilio](https://www.twilio.com/en-us/legal/bcr/processor.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Marketplace Terms | Twilio](https://www.twilio.com/en-us/legal/twilio-marketplace-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [US & CAD Emergency Services | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/namer-emergency-services.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Information for suppliers | Twilio](https://www.twilio.com/en-us/legal/supplier-code-of-conduct/supplier-information.md): Resources for current and prospective Twilio suppliers: find applications, purchase orders, invoices, and other information.
* [Global Applicant Privacy Notice](https://www.twilio.com/en-us/legal/privacy/archive/Global-Applicant-Privacy-Notice-February-2026.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Discord FAQ](https://www.twilio.com/en-us/legal/twilio-discord-faq.md): The Twilio community is a place where everyone is welcome and respected. For suspicious activity, abuse, or security concerns, contact support: https://help.twilio.com/ Follow the Twilio Developer Code of Conduct, Discord’s Community Guidelines (https://discord.com/guidelines), and Terms of Service (https://discord.com/terms). Don’t DM members with support questions. Use ⁠#dev-help for technical issues, or reach support at https://help.twilio.com/. If you have questions about the guidelines or notice something off, reach out to a mod. Note: behavior outside this server may be factored into ban decisions. Community safety is our top priority.
* [Twilio Compliance Toolkit: AI/ML and Product Terms Addendum](https://www.twilio.com/en-us/legal/ai-terms/twilio-compliance-toolkit.md): 
* [Twilio Segment Customer Data Platform Destination Integration and Listing Terms | Twilio](https://www.twilio.com/en-us/legal/segment-destination-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Short Codes | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/short-codes.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [GDPR | Twilio](https://www.twilio.com/en-us/legal/gdpr.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Aviso de privacidad para empleados de Twilio | Twilio](https://www.twilio.com/en-us/legal/privacidad-empleados.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Segment CDP Requirements | Twilio](https://www.twilio.com/en-us/legal/service-country-specific-terms/segment-cdp.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Forward: AI Addendum](https://www.twilio.com/en-us/legal/ai-terms/twilio-forward.md): 
* [A2P Onboarding Fast Track Package Terms | Twilio](https://www.twilio.com/en-us/legal/a2p-onboarding-fast-track-package.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio töötajate privaatsusteatis | Twilio](https://www.twilio.com/en-us/legal/privaatsusteade-tootaja.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Porting Services Requirements](https://www.twilio.com/en-us/legal/porting-services.md): 
* [Twilio Dev.to Hackathon Terms | Twilio](https://www.twilio.com/en-us/legal/developer-hackathon-terms.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio’s Privacy Shield Statement](https://www.twilio.com/en-us/legal/privacy/shield.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Twilio Ola Beta Terms](https://www.twilio.com/en-us/legal/consumer-tos.md): 
* [Twilio Flex Critical Scenarios Service Level Agreement | Twilio](https://www.twilio.com/en-us/legal/service-level-agreement/flex-critical-scenarios.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Supplier Data Protection Addendum | Twilio](https://www.twilio.com/en-us/legal/supplier-data-protection-addendum.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [National Security Letters | Twilio](https://www.twilio.com/en-us/legal/transparency/nsl.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Data Protection Addendum](https://www.twilio.com/en-us/legal/data-protection-addendum.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/privacy-notice-january-2023.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Website Privacy Notice | Twilio](https://www.twilio.com/en-us/legal/privacy/archive/privacy-notice-september-2024.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Events

* [Developers](https://www.twilio.com/en-us/events/developers.md): Discover Twilio's developer events! Join live webinars or watch on-demand to boost your skills. Enhance your knowledge and network. Register now!
* [APJ Events](https://www.twilio.com/en-us/events/apj-events.md): Discover Twilio's latest webinars. Learn, engage, and innovate with our expert-led on-demand sessions. Sign up now and transform your business!
* [Twilio Talks](https://www.twilio.com/en-us/events/twilio-talks.md): Discover exclusive Twilio Talks webinars. Get expert insights on demand, stay ahead in tech trends, and grow your knowledge. Join now!
* [APJ Events](https://www.twilio.com/en-us/events/decoding-series.md): 

## Products

* [Engage](https://www.twilio.com/en-us/products/engage.md): Deliver precise, personalized engagement that responds to customer interactions in real time, across any channel or application.
* [Unify](https://www.twilio.com/en-us/products/unify.md): Discover how Twilio Segment Unify consolidates customer data for real-time personalization. Start your free trial and revolutionize your marketing efforts today!
* [Marketing Campaigns | Twilio](https://www.twilio.com/en-us/products/marketing-campaigns.md): Elevate your email marketing with Twilio Marketing Campaigns. Design responsive templates, automate campaigns, and optimize deliverability for successful email marketing. Trusted by top companies for worry-free sending
* [Email Automation](https://www.twilio.com/en-us/products/marketing-campaigns/email-automation.md): Twilio email automation (formerly SendGrid) lets you effortlessly create personalized, event-driven marketing campaigns that engage your audience at just the right time.
* [Twilio Email pricing](https://www.twilio.com/en-us/products/email-api/twilio-pricing.md): Add scalable Twilio Email to your app. Use one platform for email, SMS, and chat with simple, pay-as-you-go pricing.
* [Twilio Verify: All-in-One User Authentication & Identity Toolbox](https://www.twilio.com/en-us/products/verify-resources.md): Explore guides, docs, and resources to reduce fraud and boost user trust. Launch secure user authentication flows using Twilio Verify’s proven tools.
* [Email SMTP relay service](https://www.twilio.com/en-us/products/email-api/smtp-service.md): Deliver emails reliably with Twilio’s (formerly SendGrid) trusted email SMTP relay service. Access our cloud-based MTA, comprehensive APIs, and 24/7 expert support to scale your email program confidently.
* [Twilio Engage: All-in-One Builder Toolbox & Tutorials](https://www.twilio.com/en-us/products/engage-resources.md): Start your Twilio Engage journey with tutorials, videos, and step-by-step guides for omnichannel campaigns, automation, and audience building.
* [Unified Profiles | Twilio](https://www.twilio.com/en-us/products/unify/unified-profiles.md): Collect and unify customer data into a single profile for every customer and deliver more deeply personalized experiences.
* [Twilio Voice: All-in-One Toolbox for Seamless Voice Solutions](https://www.twilio.com/en-us/products/voice-resources.md): Explore Twilio Voice tools. Get started with API quickstart, outbound calls, and best practices for effective voice experiences.
* [All-in-One Data Connections Toolbox](https://www.twilio.com/en-us/products/connections-resources.md): Connect data, apps, and systems effortlessly. Get started today with Twilio's secure, customizable integration tools for personalized customer experiences.
* [Reverse ETL: Activate Data from Your Warehouse](https://www.twilio.com/en-us/products/connections/reverse-etl.md): Twilio Segment Reverse ETL lets you sync enriched customer data from your warehouse to over 550 tools—powering personalization, automation, and real-time engagement across your stack.
* [Email Testing](https://www.twilio.com/en-us/products/marketing-campaigns/email-testing.md): Use our email testing tool to see how your email will render across clients, browsers, and devices—including Gmail, Outlook, iOS, Android, and more. Try Twilio Email (formerly SendGrid)
* [GDPR and CCPA Compliance Made Simple](https://www.twilio.com/en-us/products/privacy-portal/gdpr.md): Stay GDPR and CCPA-compliant with Twilio Segment tools to manage data deletion, suppression, and access requests across your tech stack. Build trust and meet data privacy obligations with ease.
* [Connections | Twilio](https://www.twilio.com/en-us/products/connections.md): Collect, unify, and activate first-party customer data from all your data sources within a single platform.
* [Email signup forms](https://www.twilio.com/en-us/products/marketing-campaigns/signup-forms.md): Design and embed custom-branded email signup forms in just minutes with Twilio Email (formerly Sendgrid) signup forms.
* [Twilio Flex: All-in-One Builder Toolbox & Resources](https://www.twilio.com/en-us/products/flex-resources.md): Explore Twilio Flex’s builder toolbox. Get started with resources to create modern, AI-powered customer experiences and omnichannel solutions.
* [Conversational AI solutions pricing](https://www.twilio.com/en-us/products/conversational-ai/pricing.md): Usage-based pricing for Twilio Conversational AI solutions that add intelligence, memory, and cross-channel continuity to customer conversations.
* [Privacy Portal](https://www.twilio.com/en-us/products/privacy-portal.md): Get the leading data privacy management software to ensure real-time visibility and automate the protection of your customers' data effortlessly.
* [Twilio Phone Numbers: All-In-One Builder Toolbox & Resources](https://www.twilio.com/en-us/products/phone-numbers-resources.md): Discover Twilio Phone Numbers with our all-in-one builder toolbox. Access global numbers, APIs, and guides to start your phone number project.
* [Sync Customer Data to Your Warehouse](https://www.twilio.com/en-us/products/connections/warehouses.md): Twilio Segment Warehouses lets you unify, organize, and activate customer data directly in your data warehouse. Empower teams with self-service access and real-time insights—no engineering bottlenecks.
* [Build, Deploy, and Run Custom Data Logic with Segment Functions](https://www.twilio.com/en-us/products/connections/functions.md): Learn how Twilio Functions lets you customize, deploy, and run JavaScript logic to transform and route your customer data exactly where and how you need it.
* [Journeys | Twilio](https://www.twilio.com/en-us/products/engage/journeys.md): Discover customer journey orchestration that delivers precise, scalable, and context-rich personalization in real time across any channel and device.
* [Twilio SendGrid Email API](https://www.twilio.com/en-us/products/email-api.md): Integrate and deliver in minutes with our RESTful Email APIs and SMTP libraries. Start sending with our free EMAIL API today.
* [Conversation Memory](https://www.twilio.com/en-us/products/conversational-ai/conversation-memory.md): Twilio Conversation Memory turns customer conversations into usable context, so every interaction builds on the last, for both human and AI agents.
* [Protocols | Twilio Segment](https://www.twilio.com/en-us/products/protocols.md): Get enterprise-level data cleaning and standardization to give you control over your data quality with real-time data validation.
* [Dynamic email templates](https://www.twilio.com/en-us/products/email-api/dynamic-email-templates.md): Build scalable transactional email templates with Twilio’s (formerly SendGrid) dynamic templating solution. Use Handlebars syntax for personalization, visual editing tools, and seamless API integration.
* [Twilio Conversations - The Engine for Conversational AI](https://www.twilio.com/en-us/products/conversational-ai.md): Use Twilio Conversations to turn fragmented interactions into continuous, high-context experiences for both humans and AI agents.
* [Conversation Relay](https://www.twilio.com/en-us/products/conversational-ai/conversationrelay.md): Your AI powers the conversations while we handle the voice. Build human-friendly virtual agents for seamless, frustration-free engagement with your customers.
* [Email Address Validation API](https://www.twilio.com/en-us/products/email-api/email-address-validation-api.md): Stop email bounces at the source. Our Email Address Validation API uses machine learning to detect invalid, disposable, and mistyped addresses in real-time.
* [Predict Customer Behavior with AI-Powered Predictions](https://www.twilio.com/en-us/products/predictions.md): Predict customer behavior with AI-powered insights to surface traits and build audiences for precise, personalized campaigns. No data science teams needed.
* [Email Templates](https://www.twilio.com/en-us/products/marketing-campaigns/email-templates.md): Create eye-catching, engaging, responsive emails with Twilio Email (formerly SendGrid) customizable email templates. Or, design your own email templates with our drag-and-drop and HTML editors.
* [Twilio SendGrid Email API](https://www.twilio.com/en-us/products/email-api/explore-ai.md): Integrate and deliver in minutes with our RESTful Email APIs and SMTP libraries. Start sending with our free EMAIL API today.
* [Real-Time Customer Segmentation for Personalized Messaging](https://www.twilio.com/en-us/products/engage/audiences.md): Build dynamic customer segments in real time and activate them across Twilio channels like SMS, email, and WhatsApp. No code or engineering required—just faster, smarter engagement.
* [Email design editor](https://www.twilio.com/en-us/products/marketing-campaigns/email-design-editor.md): Build better emails faster with our flexible email design editor. Drag-and-drop modules, HTML editing, and real-time preview—all in one powerful platform.
* [Simplify CCPA Compliance with Twilio Segment](https://www.twilio.com/en-us/products/privacy-portal/ccpa.md): Streamline CCPA compliance with Twilio Segment. Manage deletion and access requests efficiently. Ensure data privacy with proactive tools. Start now!
* [Customer Profiles Sync | Unified, Actionable Data for Personalization](https://www.twilio.com/en-us/products/unify/profiles-sync.md): Sync real-time customer traits to your warehouse and tools like Twilio Engage to power personalized messaging at scale. Unlock faster, smarter activation with unified profiles.
* [Conversation Intelligence - AI analysis](https://www.twilio.com/en-us/products/conversational-ai/conversational-intelligence.md): AI-powered call transcription and language analysis across customer touchpoints all in one powerful conversation intelligence tool.
* [Twilio Conversation Orchestrator](https://www.twilio.com/en-us/products/conversational-ai/conversation-orchestrator.md): Unify customer interactions with Twilio Conversation Orchestrator. Experience seamless channel integration and advanced AI insights. Start now!
* [Beta products and features | Twilio](https://www.twilio.com/en-us/products/beta.md): Explore our latest innovations. Discover new beta products and features to boost customer engagement and streamline your workload.
* [Master Twilio SendGrid Email API](https://www.twilio.com/en-us/products/email-api-resources.md): Discover essential tools & guides to excel with SendGrid Email API. Sign up now & start sending emails in under 10 minutes!
* [Connections pricing](https://www.twilio.com/en-us/products/connections/pricing.md): Review pricing options for Connections to discover how your team can start collecting, sending, and unifying customer data.
* [Data Observability: Benefits & How It Works](https://www.twilio.com/en-us/products/data-observability.md): Twilio Data Observability makes it easy to verify the customer data pipeline is working as intended. Monitor, analyze, and troubleshoot events at every stage of data delivery. Get started here.
* [All-in-One Messaging Toolbox](https://www.twilio.com/en-us/products/messaging-resources.md): Build custom messaging with Twilio. Use SMS, WhatsApp, or RCS without re-architecting. Start now and enhance customer engagement.
* [Recommendations | Twilio](https://www.twilio.com/en-us/products/recommendations.md): Deliver smarter personalization with AI-powered recommendations that help customers find what they want and keep them coming back.

## Recipes

* [Market Analysis Steps to Enhance User Engagement](https://www.twilio.com/en-us/recipes/improve-roas-with-funnel-based-retargeting.md): Discover how to conduct a market-competitive analysis effectively. Identify user intents, harness topical authority, and leverage high-value keywords.
* [Win Loyal Customers with Repeat Purchase Promotions](https://www.twilio.com/en-us/recipes/increase-retention-build-repeat-customers-with-dynamic-coupons.md): Dive into market analysis! Uncover intents, extract high-value keywords, and boost your content strategy with our comprehensive guide. Start now!
* [Boost Sales with Twilio Segment & Shopify Integration](https://www.twilio.com/en-us/recipes/winback-shopify-klaviyo-littledata.md): Re-engage inactive customers with Shopify and Twilio Segment. Create targeted email/SMS campaigns in Klaviyo and increase average order value!
* [Market-Competitive Analysis for Superior Insights](https://www.twilio.com/en-us/recipes/private-data-collaboration-with-appsflyer-data-clean-room-and-segment.md): Uncover top strategies with our market-competitive analysis. Identify user intents, extract high-value keywords, and gain a competitive edge. Start now!
* [Market Analysis Techniques for SEO](https://www.twilio.com/en-us/recipes/sending-data-non-hipaa-destination.md): Boost your SEO with a market analysis. Identify user intents, leverage high-value keywords, and uncover unique content strategies today!
* [Enhance Ad Efficiency with Timed-Out Suppression Techniques](https://www.twilio.com/en-us/recipes/timed-out-suppression.md): Boost your ROAS by targeting likely converters. Learn how to set up effective suppression criteria with Twilio Segment for smarter ad spend. Optimize now!
* [Integrate LiveRamp & Twilio Segment for Unified Marketing](https://www.twilio.com/en-us/recipes/harnessing-power-of-unified-data.md): Seamlessly unify customer data and activate cross-channel audiences with LiveRamp and Twilio Segment for improved marketing performance. Learn how.
* [Integrate Twilio Segment to Boost B2B Campaigns](https://www.twilio.com/en-us/recipes/personalize-b2b-saas-campaigns-iterable-warehouse-compited-account-insights.md): Unlock hyper-personalized B2B campaigns with Twilio Segment. Sync data, build precise audiences, and maximize conversions seamlessly. Discover how now!
* [Optimize Paid Media Targeting with Twilio Segment & LiveRamp](https://www.twilio.com/en-us/recipes/customer-onboarding-snowflake-segment-liveramp.md): Leverage Twilio Segment for a 360-degree customer view, unify data, and activate profiles in LiveRamp for precise media targeting. Start simplifying data now!
* [Transform E-commerce with Twilio Segment & Contentful](https://www.twilio.com/en-us/recipes/tailored-content-contentful-ninetailed.md): Discover the best market-competitive analysis strategies! Unlock actionable insights with primary and secondary user intents. Gain an edge!
* [Optimize Your Market-Competitive Analysis Today](https://www.twilio.com/en-us/recipes/ab-test-and-personalize-customer-journeys-with-segment-personas.md): Unlock your market potential! Conduct effective market-competitive analysis with our guide. Boost rankings, drive traffic, and increase conversions.
* [Market-Competitive Analysis for Optimal SEO Results](https://www.twilio.com/en-us/recipes/boost-conversion-rates-with-cross-channel-messaging-campaigns.md): Discover how to perform effective market-competitive analysis. Unlock high-value insights, identify user intents, and boost your content strategy!
* [Implement Elastic Path Tracking](https://www.twilio.com/en-us/recipes/automate-event-tracking-elastic-path.md): Learn to set up server and client-side tracking for your ecommerce with Elastic Path, CX Studio, and Twilio Segment. Boost campaign effectiveness!
* [Prevent Customer Churn with Targeted Incentives Campaign](https://www.twilio.com/en-us/recipes/voucherify-increase-retention-prevent-churn-coupons.md): Discover step-by-step strategies for market analysis, uncover key competitive insights, and boost your business’s success today!
* [Optimize Lookalike Audiences for High CLV Buyers on Facebook](https://www.twilio.com/en-us/recipes/build-facebook-lookalike-audience-from-highest-spending-customers.md): Discover how to target high-value customers with lookalike audiences on Facebook and Instagram, boosting your ROI and expanding your reach effectively.
* [Track Essential Onboarding Metrics for Fintech Success](https://www.twilio.com/en-us/recipes/streamline-fintech-onboarding-with-real-time-insight-to-action.md): Learn to track and diagnose fintech onboarding using Amplitude & Twilio Segment. Master KYC, lift conversion rates, and re-engage users instantly.
* [Improve Conversion Rates with User Personalization](https://www.twilio.com/en-us/recipes/personalize-landing-pages-to-visitor-interests.md): Discover user intents with market analysis, enhance authority, and uncover high-value keywords. Boost conversions—start your analysis now!
* [Market-Competitive Analysis for Topical Authority](https://www.twilio.com/en-us/recipes/optimize-your-funnel-for-conversion.md): Uncover primary user intents and extract high-value keywords. Discover content's unique value and differentiation. Maximize SEO impact today!
* [Optimize Customer Engagement Using Twilio, Braze & Amplitude](https://www.twilio.com/en-us/recipes/enhanced-cross-channel-engagement-strategy-with-segment--braze--.md): Discover how to strategically use Twilio Segment, Braze, and Amplitude to optimize customer journeys, streamline data, and boost engagement. Learn more!
* [Import Subscriber Keys into Unify Workspace for SFMC](https://www.twilio.com/en-us/recipes/automate-journeys-with-segment---marketing-cloud.md): Simplify your SFMC integration. Import Subscriber Keys with our step-by-step guide. Enhance data mapping and sync opt-in statuses effortlessly.
* [Personalized Upsell Timing Campaigns to Boost Revenue](https://www.twilio.com/en-us/recipes/acquire-paid-subscriptions.md): Discover how to increase sales and improve customer loyalty with tailored upsell timing campaigns. Learn step-by-step in our guide!
* [Market-Competitive Analysis for Top SEO Results](https://www.twilio.com/en-us/recipes/use-segment-anticipate-readiness-to-buy.md): Boost your rankings with our step-by-step market-competitive analysis. Uncover user intents, leverage high-value keywords, and gain a competitive edge!
* [Optimize Landing Pages with Visitor Search Keywords](https://www.twilio.com/en-us/recipes/optimizing-pages-with-google-search-keywords.md): Uncover high-value keywords, beat competitors, and optimize your content by mastering market analysis. Transform your content strategy now!
* [Personalize Customer Experience with Twilio & Qualtrics](https://www.twilio.com/en-us/recipes/segment-qualtrics-feedback-loop.md): Need better market insights? Discover steps to top-tier competitive analysis. Improve strategy with high-value keywords and unique value propositions.
* [Re-Engage Customers with Low Recency Winback Campaigns](https://www.twilio.com/en-us/recipes/low-recency-purchase-winback-campaigns.md): Boost sales by re-engaging inactive customers. Learn how to set up personalized winback campaigns using Twilio Segment. Start increasing ROI today!
* [Maximize Conversions with Cart Abandonment Campaign Triggers](https://www.twilio.com/en-us/recipes/how-to-create-personalized-card-abandonment-with-event-triggered-journeys.md): Increase sales by implementing targeted Cart Abandon Campaign triggers. Capture detailed shopper data to craft persuasive emails and drive conversions today!
* [Predict Customer LTV Using Twilio Segment's No-Code ML Tools](https://www.twilio.com/en-us/recipes/run-predictive-analytics-with-sql-commands.md): Learn how to predict customer lifetime value using Twilio Segment. No coding, no data pipelines—just actionable, clean data for predictive analytics.
* [Implement Loyalty Program with Voucherify & Twilio Segment](https://www.twilio.com/en-us/recipes/fast-track-loyalty-program-voucherify-twilio-segment.md): Learn to automate and enrich loyalty workflows using Voucherify and Twilio Segment. Boost member sign-ups and order tracking seamlessly. Get started now!
* [Enhance Product Performance with Best-in-Class Tools](https://www.twilio.com/en-us/recipes/best-in-breed-track-product-performance.md): Boost your business with our market analysis guide. Discover high-value insights, impactful SEO keywords, and unique competitive advantages now!
* [Optimize Webflow Projects with Twilio Segment Integration](https://www.twilio.com/en-us/recipes/gather-data-webflow-segment.md): Get started with Webflow and Twilio Segment! Learn to create and validate page calls using custom code. Enhance your CMS-driven projects today.
* [Centralize User Data with Twilio Segment Integration](https://www.twilio.com/en-us/recipes/welcome-series-engagement-new-subscribers.md): Discover effective market analysis steps. Optimize strategies with our guide—addressing key user intents. Enhance your competitive edge today!
* [Channel Optimization with Predictions for Better Engagement](https://www.twilio.com/en-us/recipes/channel-optimization-with-segment-predictions.md): Unlock market insights and outsmart competitors. Learn strategies for identifying intents, valuable keywords, and unique propositions. Get the edge!
* [Boost Paid Media ROI with First-Party Data & Twilio Segment](https://www.twilio.com/en-us/recipes/building-golden-profiles.md): Uncover top SEO strategies! Identify user intent and high-value keywords. Boost conversions with our step-by-step market analysis guide. Act now!
* [Market-Competitive Analysis for Top Ranking](https://www.twilio.com/en-us/recipes/personalize-with-chatgpt-and-segment-sentiment-analysis.md): Discover actionable strategies with our market-competitive analysis guide. Boost SEO, identify user intent, and leverage high-value keywords. Start now!
* [Market Analysis Steps to Boost SEO](https://www.twilio.com/en-us/recipes/personalize-customer-communications-using-real-time-location-data.md): Discover how to conduct market-competitive analysis, identify primary user intents, and pinpoint high-value keywords to elevate your SEO strategy.
* [Track Twilio Segment Events for Optimal Onboarding Success](https://www.twilio.com/en-us/recipes/digital-account-opening-and-deposit-growth-accelerator-credit-unions.md): Boost conversion rates by tracking every onboarding event with Twilio Segment. Capture web, mobile, and server-side actions for tailored member campaigns.
* [How Banks Combat Deposit Outflows in Today's Economy](https://www.twilio.com/en-us/recipes/predict-customers-deposit-outflows-engage.md): Master market analysis with easy steps. Identify user intent, boost topical authority, and leverage high-value keywords for better conversions. Act now!
* [Increase Subscription Revenue with Twilio Segment](https://www.twilio.com/en-us/recipes/signup-lookalikes.md): Boost subscriptions by personalizing trial content. Address pricing and feature barriers, and convert trials to loyal users with compelling incentives.
* [Identify and Re-Engage High-Value Customers to Reduce Churn](https://www.twilio.com/en-us/recipes/high-value-churn-mitigation.md): Identify high-value customers at risk of churn with our advanced strategies. Track key events and re-engage using personalized campaigns. Start now!
* [Market Analysis Steps for Competitive Advantage](https://www.twilio.com/en-us/recipes/pretargeting-ads-before-email-campaigns.md): Discover how to conduct a Market-Competitive Analysis. Identify primary user intents, extract high-value keywords, and pinpoint unique value propositions.
* [Market-Competitive Analysis for Product-Led Onboarding](https://www.twilio.com/en-us/recipes/evolving-onboarding-segment-events.md): Discover how to perform market-competitive analysis, uncover key SEO insights, boost rankings, and outshine competitors with proven steps.
* [Twilio Segment Engage Premier Setup](https://www.twilio.com/en-us/recipes/maximize-retention-with-segment-stitch.md): Start by configuring Twilio Segment Engage Premier. Learn steps to create and activate customer engagement audiences seamlessly. Get started now!
* [High-Speed Personalization with Twilio Segment & Uniform](https://www.twilio.com/en-us/recipes/personalize-uniform-segment.md): Unlock personalized e-commerce experiences using Twilio Segment and Uniform. Leverage AI, A/B testing, and more to wow your customers.
* [Maximize Sales with Lucky Orange, HubSpot & Twilio Segment](https://www.twilio.com/en-us/recipes/optimize-your-customer-experience.md): Learn how integrating Lucky Orange, HubSpot, and Twilio Segment can enhance marketing insights and boost conversions on your website.
* [Accelerate New User Onboarding with Twilio Segment Setup](https://www.twilio.com/en-us/recipes/onboarding-acceleration-new-users.md): Streamline onboarding, boost engagement, and retain more users. Discover how to set up Twilio Segment to optimize your onboarding campaign today!
* [Unlock Campaign Insights with Twilio Segment and Inflection](https://www.twilio.com/en-us/recipes/analyze-email-campaigns-segment-events.md): Discover proven SEO steps. Analyze market, identify key intents, and leverage high-value keywords for superior search rankings and ROI. Start now!
* [Twilio Segment for HIPAA Compliance](https://www.twilio.com/en-us/recipes/removing-phi-for-google-analytics-website-tracking.md): Learn how to configure Twilio Segment to strip PHI before data reaches Google Analytics. Ensure HIPAA compliance with expert strategies.
* [Optimize Facebook Ads with Twilio Segment Conversions API](https://www.twilio.com/en-us/recipes/retarget-customers-with-facebook-conversions-api.md): Identify primary user intents, extract high-value keywords, and boost conversion. Discover your unique value propositions today!
* [Streamline Lead Scoring with Twilio Segment & HubSpot](https://www.twilio.com/en-us/recipes/boost-your-lead-scoring-segment-hubspot.md): Automate lead scoring by connecting Twilio Segment with HubSpot. Prioritize and engage high-value leads with impactful, personalized outreach today!
* [Boost Sales with Email Campaigns for Cart Abandoners](https://www.twilio.com/en-us/recipes/mitigate-cart-abandonment.md): Increase conversions and revenue with targeted email campaigns. Set up Twilio Segment Sources and track key events to capture completed orders. Start now!
* [Personalized Recommendations with Amazon Personalize](https://www.twilio.com/en-us/recipes/get-latest-user-events-with-amazon-personalize.md): Learn to create real-time personalized recommendations using Amazon Personalize and Twilio Segment. Optimize without ML expertise. Get started today!
* [Abandoned Cart Campaign Guide for Twilio Segment Users](https://www.twilio.com/en-us/recipes/abandon-cart-stitch-engage.md): Discover top-notch market analysis techniques. Identify key intents, extract high-value keywords, and leverage unique value props. Start optimizing now!
* [Optimize Salesforce with Twilio Segment & Snowflake Setup](https://www.twilio.com/en-us/recipes/segment-retl-sync-snowflake-salesforce.md): Boost CRM efficiency! Discover how to use Twilio Segment in Salesforce & Snowflake. Achieve seamless data integration and enhanced performance today.
* [Optimize Ad Budget by Excluding Converted Users in Real-Time](https://www.twilio.com/en-us/recipes/real-time-advertising-suppression.md): Streamline ad spend by automatically excluding converted users. Follow our step-by-step guide to set up and track key events using Twilio Segment.
* [Personalized Shopping Experiences](https://www.twilio.com/en-us/recipes/golden-profiles-movableink-personalized-content-loyalty.md): Maximize ROI with personalized content using Twilio Segment and Movable Ink. Learn how to leverage first-party data and boost customer loyalty!
* [Market-Competitive Analysis Strategies](https://www.twilio.com/en-us/recipes/unify-online-instore-purchases-retl.md): Discover how to conduct market-competitive analysis and identify high-value SEO strategies. Boost your rankings with effective, actionable insights.
* [Boost Revenue with Personalized Upsell Timing Campaigns](https://www.twilio.com/en-us/recipes/upsell-timing-campaigns.md): Discover how to increase sales and enhance customer loyalty by creating personalized upsell timing campaigns using Twilio Segment in your workspace.
* [Streamline Event Data with Twilio Segment Protocols](https://www.twilio.com/en-us/recipes/tracking-plan-block-event-violation-slack-notification.md): Ensure clean, consistent event data with Twilio Segment Protocols. Real-time validation, schema controls, and proactive issue resolution. Optimize now!
* [Market Analysis Steps for Competitive Edge](https://www.twilio.com/en-us/recipes/attribution-enhance-segmentation-retargeting.md): Uncover key steps for market analysis. Learn to identify user intents, leverage topical authority, and enhance content with high-value keywords. Start now!
* [Integrate Twilio Segment Events with Your Data Model](https://www.twilio.com/en-us/recipes/kubit-unified-product-insights.md): Uncover top user intents, master topical authority, and leverage high-value keywords. Transform your strategy with actionable market insights today!
* [Never miss an inbound inquiry — respond instantly and keep your whole team in the loop with Twilio, Spoke, and HubSpot](https://www.twilio.com/en-us/recipes/never-miss-an-inbound-respond-instantly-and-keep-your-whole-team-in-the-loop-with-twilio-Spoke.md): Inbound inquiries go cold when no one owns the follow-up — and that cost is invisible. There's no failed call logged, no missed message flagged. Someone just didn't hear back. This recipe shows you how to use Twilio, Spoke Phone, and HubSpot to automatically respond the moment an inquiry comes in, route it to the right team, and give everyone visibility into every conversation from day one.
* [Market Analysis Steps for Competitive Edge](https://www.twilio.com/en-us/recipes/setting-up-lead-scoring-to-improve-sales-efficiency-and-accelerate-your-pipeline.md): Discover essential steps for market-competitive analysis. Boost relevance, identify high-value keywords, and gain a unique edge in strategy planning.
* [Configure Twilio Segment Source Integration for Airship](https://www.twilio.com/en-us/recipes/personalized-experience-airship-segment0.md): Boost your abandoned cart campaigns by integrating Airship with Twilio Segment. Follow our steps for seamless setup and improved user personalization.
* [Market-Competitive Analysis for Unbeatable Content](https://www.twilio.com/en-us/recipes/mixpanel-and-segment-multi-touch-attribution-in-just-a-few-clicks.md): Enhance your SEO strategy! Discover precise user intents, refine authoritative topics, and unlock high-value keywords to outshine your competition.
* [Personalize Email with Behavior-Based Content in Real-Time](https://www.twilio.com/en-us/recipes/use-behavioral-events-for-open-time-email-personalization.md): Discover effective market-competitive analysis steps. Optimize user intent, leverage high-value keywords, and outpace competitors. Learn now!
* [Create Customer Profiles in Unify with Twilio Segment](https://www.twilio.com/en-us/recipes/cleanroom-collab-aws-clean-rooms.md): Start creating profiles in Unify effortlessly. Gather customer data from various sources, leverage first-party identifiers, and build comprehensive profiles.
* [Leverage Partnerships with Twilio Segment & impact.com](https://www.twilio.com/en-us/recipes/power-up-affiliate-marketing-impact.md): Uncover user intents with market analysis. Extract high-value keywords and identify unique value propositions. Enhance your SEO with actionable insights.
* [Modernize Credit Union Onboarding with Twilio Segment](https://www.twilio.com/en-us/recipes/modernizing-credit-union-onboarding-and-product-expansion-with-segment-and-braze.md): Drive engagement & retention by capturing comprehensive data, enforcing quality, and automating personalization with Twilio Segment & Braze. Discover more!
* [Boost User Engagement](https://www.twilio.com/en-us/recipes/address-new-user-drop-offs-with-automated-mobile-app-onboarding.md): Activate new users with multi-channel messaging. Learn how to use OneSignal and Twilio Segment to improve conversion rates and customer value. Start now!
* [Boost Conversions with Twilio Segment Targeted Audiences](https://www.twilio.com/en-us/recipes/retarget-high-ltv-branch-segment.md): Discover how to analyze market-competitive steps. Identify user intents, signal topical authority, and extract high-value keywords to boost SEO.
* [Boost CTV Campaigns with Vibe & Twilio Segment](https://www.twilio.com/en-us/recipes/streamline-cross-channel-targeting-with-vibe-and-twilio-segment.md): Unlock precise audience targeting on CTV. Connect Twilio Segment to Vibe to build trust, boost performance, and launch highly effective campaigns.
* [Primary User Intent Keyword - Actionable Need & Solution](https://www.twilio.com/en-us/recipes/personalization-scale-adoption-inflection.md): Discover how to perform market-competitive analysis to boost your business. Learn key steps, unique strategies, and achieve higher conversion rates now!
* [Boost Re-Engagement by Reviving Churned Users Fast](https://www.twilio.com/en-us/recipes/personalized-winback.md): Discover how to re-engage churned users by connecting your website to Twilio Segment. Track events and enhance customer retention today!
* [Essential Needs Checklist](https://www.twilio.com/en-us/recipes/fill-gaps-warehouse-data-retl.md): Discover essential must-haves. From home to business, get top tips, advice, and unique solutions. Improve your life now! Explore more.
* [Personalized E-Commerce Search with Twilio & Algolia](https://www.twilio.com/en-us/recipes/optimize-ecommerce-site-search-to-increase-conversion-rates.md): Discover essential steps for competitive analysis. Master identifying intents, extracting high-value keywords, and leveraging unique value propositions.
* [Increase Trial Conversions with Personalization](https://www.twilio.com/en-us/recipes/how-to-set-up-trial-to-paid-conversion.md): Boost subscription revenue by personalizing trial experiences. Address pricing concerns, feature limits, and offer compelling incentives with Twilio Segment.
* [Personalize Upsell Campaigns with Twilio Segment Guide](https://www.twilio.com/en-us/recipes/personalized-upsell-campaigns.md): Learn how to create personalized upsell content campaigns that increase customer retention and revenue. Start optimizing with Twilio Segment today!
* [Boost App Installs with Effective Lookalike Audiences](https://www.twilio.com/en-us/recipes/app-install-lookalikes.md): Enhance your app install campaign with Twilio Segment. Track key events, optimize ad spend, and reach high-quality lookalike audiences. Start now!
* [** Optimize Algolia A/B Test Data Flow to Analytics Tools](https://www.twilio.com/en-us/recipes/conect-algolia-ab-tests-data-warehouses.md): Discover how to conduct a market-competitive analysis. Identify user intents, extract high-value keywords, and pinpoint unique value propositions today!
* [Assess Product-Market Fit with Twilio Segment Analytics](https://www.twilio.com/en-us/recipes/roadmap-feedback-customers-understanding-retention-cohorts.md): Discover how to analyze market trends and create top-notch content. Boost your SEO with high-value keywords and unique value propositions! Read more.
* [AI Product-Based Recommendations for Customer Upselling](https://www.twilio.com/en-us/recipes/boost-upsell-with-ai-product-based-recommendation-audiences.md): Discover how AI Recommendations can boost your revenue by identifying customers ready for upgrades. Easy setup, no data science needed!
* [Boost Conversion Rates with Twilio Segment](https://www.twilio.com/en-us/recipes/mitigate-signup-abandonment.md): Increase sales by targeting signup abandoners with email or paid campaigns. Learn how to set up Twilio Segment for optimal data tracking and insights.
* [Optimize Advertising with Lookalike Audiences & Suppression](https://www.twilio.com/en-us/recipes/increase-advertising-efficiency-lookalike-audiences-advertising-suppression.md): Boost ad efficiency with lookalike audiences & suppression tactics. Automate & segment with Twilio Engage. Enhance ROI now!
* [Streamline BOPIS Orders with Radar and Twilio Segment](https://www.twilio.com/en-us/recipes/order-ahead-with-radar.md): Build efficient order-ahead systems on iOS with Radar and Twilio Segment. Enhance user engagement with geofencing, analytics, and personalized experiences.
* [Predictive AI for High LTV Customers - Boost ROAS Fast](https://www.twilio.com/en-us/recipes/acquire-more-high-ltv-customers-with-predictions.md): Looking to increase high LTV customers? Use Predictions AI to quickly identify and target loyal buyers, maximizing your ad spend and conversion rates.
* [Market-Competitive Analysis Tips | Step-by-Step Guide](https://www.twilio.com/en-us/recipes/level-up-referral-program-integrated-data-automation.md): Discover how to excel in market-competitive analysis. Unveil key user intents, keywords, and unique value propositions to stay ahead. Start now!
* [Boost Feature Adoption with In-Product Announcements](https://www.twilio.com/en-us/recipes/increase-product-adoption-contextual-product-announcements.md): Learn how to organically increase feature adoption using Twilio Segment and Chameleon. Setup guides and valuable tips included. Start now!
* [Optimize User Acquisition with Twilio Segment Setup Guide](https://www.twilio.com/en-us/recipes/accelerate-new-user-signups.md): Enhance tracking, boost signups, and personalize messaging with this step-by-step Twilio Segment integration guide. Start improving user engagement now!
* [Step-by-Step Campaigns with Twilio Segment & Talon.One](https://www.twilio.com/en-us/recipes/improve-efficiency-of-targeted-campaigns-using-predictive-scores.md): Learn to set up personalized campaigns with Twilio Segment and issue loyalty coupons via Talon.One, boosting targeting and efficiency. Start now!
* [Optimize Twilio Segment for Ultimate Order Tracking](https://www.twilio.com/en-us/recipes/high-value-lookalikes.md): Learn how to add sources and track events in Twilio Segment for data-driven insights. Optimize your website’s funnels and boost personalization today!
* [Market Analysis Strategies for Competitive Edge](https://www.twilio.com/en-us/recipes/intelligently-route-support-requests-with-segment-and-twilio.md): Discover key steps for market analysis, understand user intent, boost topical authority, and learn high-value SEO tactics. Gain a competitive edge now!
* [Market-Competitive Analysis for Topical Authority](https://www.twilio.com/en-us/recipes/streamline-gdpr-compliance-with-segment-end-user-privacy-tools.md): Conduct a Market-Competitive Analysis to uncover high-value keywords and unique content differentiators. Boost your SEO and stay ahead!
* [Optimize Location Insights with Twilio Segment & Radar](https://www.twilio.com/en-us/recipes/supercharge-analytics-real-world-context-radar.md): Discover how Twilio Segment and Radar can boost customer engagement by leveraging location data. Enhance search relevance and drive store visits.
* [Market Analysis Steps for SEO Success](https://www.twilio.com/en-us/recipes/powerful-content-personalization-elastic-path.md): Discover key steps for market-competitive analysis to boost SEO. Identify user intents, extract valuable keywords, and enhance content authority now!
* [Boost Customer Experience with Tailored Mobile Campaigns](https://www.twilio.com/en-us/recipes/appsflyer-personalized-contextual-journeys.md): Unlock actionable strategies for effective market analysis. Learn high-value SEO tactics to sharpen your competitive edge. Discover more now!
* [Boost Conversions by Segmenting User Personas](https://www.twilio.com/en-us/recipes/optimizing-page-performance-using-heatmaps.md): Improve site conversions by tailoring landing pages for distinct user personas. Learn heatmap analysis, Twilio Segment integration, and key growth tactics.
* [Personalize Customer Support with Twilio Flex & Segment](https://www.twilio.com/en-us/recipes/leverage-segment-with-flex.md): Discover how to analyze market competitors effectively. Unlock valuable insights and boost your strategy for higher conversions. Start mastering today!
* [Add Sources and Track Events on Twilio Segment Easily](https://www.twilio.com/en-us/recipes/next-session-personalization.md): Learn how to set up sources and track key events with Twilio Segment. Optimize user experiences and boost conversions with advanced analytics. Sign up now.
* [Connect Your Website to Twilio Segment Easily Today](https://www.twilio.com/en-us/recipes/powering-patients-engagement-online-offline-data.md): Discover how market-competitive analysis can boost your strategy. Identify user intents, leverage semantic keywords, and stand out! Learn more.
* [Create Optimal Finance App Funnels with Twilio Segment](https://www.twilio.com/en-us/recipes/financial-application-activation-journey.md): Learn steps to track key conversion events, send data to Twilio, and build user journeys in Twilio Engage. Drive higher loan approvals!
* [Boost ARPU with Limited Time E-commerce Promotions](https://www.twilio.com/en-us/recipes/ecommerce-drive-up-arpu.md): Discover actionable steps to conduct market-competitive analysis. Unlock key insights, high-value keywords, and unique value propositions. Click to excel!
* [Optimize Product Decisions with Twilio Segment & Statsig](https://www.twilio.com/en-us/recipes/optimize-purchase-conversion-statsig.md): Discover how to perform market-competitive analysis. Master steps to identify user intents, gain topical authority, and leverage high-value keywords.
* [Track Key Events in Twilio Segment for Personalized Content](https://www.twilio.com/en-us/recipes/convert-more-leads-better-personalization-hubspot-segment.md): Learn how tracking key user events in Twilio Segment boosts personalized content, increases conversions, and optimizes e-commerce actions. Start now!
* [Monitor Your Twilio Segment Workspace Using Public API](https://www.twilio.com/en-us/recipes/observability-public-api.md): Discover how to perform a market-competitive analysis. Gain insights, identify user intents, and extract high-value keywords to enhance your strategy!
* [Unify E-Commerce Data with Alloy and Twilio Segment](https://www.twilio.com/en-us/recipes/alloy-amazon-shopify-order-data.md): Uncover primary and secondary user intents, leverage top industry keywords, and highlight your unique value propositions. Boost conversions now!
* [Market-Competitive Analysis Steps for Maximum Impact](https://www.twilio.com/en-us/recipes/win-big-personalization-segment-conscia-dx-orchestration.md): Uncover key strategies for top-notch market analysis. Boost your SEO with high-value keywords and unique differentiators. Achieve success now!
* [Optimize Google Ad Conversions with Twilio Segment rETL](https://www.twilio.com/en-us/recipes/tie-offline-conversions-to-ad-spend-google.md): Learn how to attribute offline conversions to Google Ads using Twilio Segment rETL. Streamline your data and boost ad ROI accurately.
* [Boost Conversions](https://www.twilio.com/en-us/recipes/create-relevant-marketing-campaigns-to-drive-upsells.md): Want to lower CAC and increase LTV? Discover how integrating Twilio Segment with HubSpot’s tools creates personalized experiences that convert. Explore now!
* [Market-Competitive Analysis for Top Results](https://www.twilio.com/en-us/recipes/find-lost-onboarding-mixpanel-engage.md): Discover steps for effective market-competitive analysis. Enhance your strategy with key insights and maximize conversions. Get started now!
* [Market-Competitive Analysis for SEO Success](https://www.twilio.com/en-us/recipes/use-segment-predict-fraud.md): Discover how to master market-competitive analysis. Learn steps, identify intents, and find high-value keywords to boost SEO performance. Start now!
* [Boost Customer Retention with Personalized Messaging](https://www.twilio.com/en-us/recipes/personalized-re-engagement-campaigns.md): Discover effective retention strategies to increase purchases and optimize ad spend. Sign up for Twilio Segment and personalize your campaigns today!
* [Improve B2B Conversions with Twilio Segment's Predictions](https://www.twilio.com/en-us/recipes/improve-b2b-nurture-email-engagement-with-customerai-predictions.md): Learn how to boost email engagement using Twilio Segment's CustomerAI Predictions. Discover key steps to optimize targeting and drive demo requests.
* [Market Analysis for Competitive Edge](https://www.twilio.com/en-us/recipes/personalized-experience-airship-segment.md): Discover proven steps for effective market analysis. Identify user intents, leverage authority signals, and extract high-value keywords to gain an edge.

## Use-Cases

* [Get Customer Insights](https://www.twilio.com/en-us/use-cases/customer-insights.md): With clean, unified customer data, Twilio Segment can help you gain clear insights into your customer behavior, needs, and pain points.
* [Audience Segmentation & Activation](https://www.twilio.com/en-us/use-cases/segmentation-audience-activation.md): Experience the power you can unlock through advanced customer segmentation and audience activation by using the choice solution for CDPs, Twilio Segment.
* [How to Build Account Notification Solutions | Twilio](https://www.twilio.com/en-us/use-cases/commerce-communications/account-notifications/build.md): Learn how to build account notification solutions with Twilio Messaging APIs. Add custom SMS account notifications for customers based on events you choose.
* [Appointment reminder texts and emails](https://www.twilio.com/en-us/use-cases/appointment-reminders.md): Sending appointment reminders with Twilio can reduce lost revenue from missed appointments. Learn more about appointment reminder texts and emails from Twilio.
* [Customer support and sales solutions](https://www.twilio.com/en-us/use-cases/support-and-sales.md): Build intelligent self-service and AI assistance into your customer support experience to automate repetitive tasks and improve customer experience.
* [User verification and mobile identity signals | Twilio](https://www.twilio.com/en-us/use-cases/user-verification-identity.md): Protect customer accounts and transactions from fraud with seamless two-factor authentication and mobile identity signals.
* [Automated customer surveys | Twilio](https://www.twilio.com/en-us/use-cases/automated-customer-surveys.md): It’s easy to create automated SMS surveys, email surveys, WhatsApp surveys, phone surveys and more with Twilio to get feedback from your customers.
* [Call tracking | Twilio](https://www.twilio.com/en-us/use-cases/call-tracking.md): Use Twilio to build phone call tracking into your software. Start to measure campaign effectiveness, accurately attribute calls, and personalize interactions.
* [Alerts and notifications: Texts and emails | Twilio](https://www.twilio.com/en-us/use-cases/alerts-and-notifications.md): Send SMS alerts and text notifications to inform, engage, and get customers to take action. Set up use cases like appointment reminders and text alerts.
* [Marketing and Promotions Use Cases | Twilio](https://www.twilio.com/en-us/use-cases/marketing-and-promotions.md): Use Twilio to add new communication channels and improve engagement for marketing and promotions. Reach customers with SMS texts, email, voice, and WhatsApp.
* [Customer acquisition activation](https://www.twilio.com/en-us/use-cases/customer-acquisition-activation.md): Move beyond generic tactics with personalized, well-timed messages that boost conversion and lower costs.
* [Interactive voice response (IVR) solutions | Twilio](https://www.twilio.com/en-us/use-cases/ivr.md): Expand your existing contact center functionality. Add on an IVR solution with AI virtual agents to automate self-service, reduce costs, and increase CSAT.
* [Enrich Customer Profiles](https://www.twilio.com/en-us/use-cases/enrich-customer-profiles.md): Explore how Twilio Segment's customer data platform can help you build and enrich customer profiles to provide relevant customer experiences in real time.
* [Voice AI Agents | Elevate Every Call Experience](https://www.twilio.com/en-us/use-cases/voice-AI.md): Transform customer support with Twilio Voice AI. Automate requests, boost satisfaction, and scale seamlessly with our cutting-edge solutions. Sign up now!
* [Optimize ad spend](https://www.twilio.com/en-us/use-cases/optimize-ad-spend.md): Reach the right customers at the right time and cut the spend that’s not driving results.
* [Customer Data Management & Integration](https://www.twilio.com/en-us/use-cases/customer-data-management-integration.md): Discover how to analyze user intents and uncover high-value keywords that drive conversions. Enhance your SEO strategy with actionable tips!
* [Lead alerts | Twilio](https://www.twilio.com/en-us/use-cases/lead-alerts.md): Instant lead alerts empower you to react faster to website leads and engage customers with SMS and email. Learn how Twilio enables real-time lead management.
* [Alerts and notifications: Texts and emails | Twilio](https://www.twilio.com/en-us/use-cases/alerts-and-notifications-v2.md): Alerts and notifications can inform, engage, and get customers to take action. Learn more uses like appointment reminders and security alerts with Twilio.
* [Mass texting service](https://www.twilio.com/en-us/use-cases/mass-texting.md): Sending messages at scale doesn't have to be complicated. Easily engage with large audiences with Twilio's bulk text messaging service.
* [Customer LTV and retention](https://www.twilio.com/en-us/use-cases/retain-customers-increase-ltv.md): Learn how Twilio Segement's customer data platform can unlock the ability to retain and increase LTV of existing customers through personalization features.
* [Activate customer data](https://www.twilio.com/en-us/use-cases/activate-customer-data.md): Explore how Twilio Segment's extensible customer data platform can help you quickly and easily create and activate unified customer profiles across every tool you use.
* [Cross-sell and upsell](https://www.twilio.com/en-us/use-cases/boost-cross-sell-upsell.md): Leverage unified data & AI-powered journeys to offer relevant upgrades and grow customer revenue.
* [Single View of Customer Solution](https://www.twilio.com/en-us/use-cases/single-customer-view.md): Drive personalized experiences with precise identity resolution and seamless data activation. Learn why 25,000+ companies trust Segment. Discover more today!
* [Fraud prevention | Twilio](https://www.twilio.com/en-us/use-cases/fraud-prevention.md): Prevent fraud, protect your business and customers, with a complete solution for user authentication and identity verification.

## Resource-Center

* [Finding growth opportunities in your product with data](https://www.twilio.com/en-us/resource-center/finding-growth-opportunities-in-your-product.md): How to think about increasing product adoption, the different possible levers of growth, and the tools available.
* [2025 Customer Engagement Trends](https://www.twilio.com/en-us/resource-center/reports/2025-customer-engagement-trends.md): Dive into the top trends that we predict will define customer engagement in 2025 and beyond. Plus, expert advice for building better customer connections.
* [Product Tour](https://www.twilio.com/en-us/resource-center/demos/email-api-tour.md): 
* [Motivating Your Team with Data](https://www.twilio.com/en-us/resource-center/motivating-your-team-with-data.md): Unlock team success by leveraging data for transparency and creativity. Boost motivation, solve problems, and achieve high performance. Start today!
* [The Future of AdTech](https://www.twilio.com/en-us/resource-center/reports/the-future-of-adtech.md): AdTech is evolving from educated guesses to data-driven precision. Discover how industry leaders are reimagining digital advertising for 2025.
* [Complete Customer View with Twilio Segment Demo](https://www.twilio.com/en-us/resource-center/demos/cdp-tour.md): Discover how Twilio Segment unifies web and mobile app data to create personalized experiences. Explore the interactive demo now!
* [Create the Best Campaign Audiences](https://www.twilio.com/en-us/resource-center/how-to-create-the-best-audiences-for-your-campaigns.md): Learn to build personalized audience segments that drive high engagement for B2C/B2B campaigns. Discover expert tips and strategies today!
* [How to think about analytics](https://www.twilio.com/en-us/resource-center/how-to-think-about-analytics.md): You need to think about analytics differently. In this lesson, you'll learn what a successful analytics process looks like and how to do it yourself.
* [Set Up Email Infrastructure with Twilio SendGrid](https://www.twilio.com/en-us/resource-center/setting-up-your-email-infrastructure-with-twilio-sendgrid.md): Learn how to set up your email infrastructure and start sending with Twilio SendGrid. Access helpful resources and step-by-step guidance in this guide.
* [10 essential steps to build an AI-ready organization | Twilio](https://www.twilio.com/en-us/resource-center/essential-steps-build-ai-ready-organization.md): Learn how to ensure your data is clean, accurate, complete, compliant, and ready to help your business get the most out of AI.
* [High-Quality Data at Scale](https://www.twilio.com/en-us/resource-center/scalable-data-governance.md): Discover how to align, validate, and enforce data quality. Keep your customer data squeaky clean with our proven strategies. Learn more now!
* [Morgan Norman on PLG & Reducing Cognitive Load](https://www.twilio.com/en-us/resource-center/podcasts/reducing-cognitive-load-and-enhancing-delight-in-plg.md): Morgan Norman of Dialpad talks PLG, smart onboarding, and marketing AI in a crowded space on Twilio’s Builders Wanted podcast.
* [Twilio Cookbook: Improve Product Notifications and Communications with AI | Twilio](https://www.twilio.com/en-us/resource-center/Improve-Product-Notifications-Communications-AI.md): Elevate product experiences with Twilio's AI-driven messaging insights. Craft exceptional communications for lasting impact.
* [Email Infrastructure: Build or Buy?](https://www.twilio.com/en-us/resource-center/the-email-infrastructure-guide-build-it-or-buy-it.md): Discover key components of email infrastructure and decide whether to build your own or choose a cloud-based solution with our comprehensive guide.
* [Matt Smidebush & Seth Familian on Consent & CX](https://www.twilio.com/en-us/resource-center/podcasts/the-key-to-customer-engagement-consent-and-iteration.md): Matt Smidebush and Seth Familian of Twilio Segment discuss identity resolution, consent-driven engagement, and iterative CX strategies.
* [Leveraging interaction data](https://www.twilio.com/en-us/resource-center/leveraging-interaction-data.md): Maximize customer insights by connecting Destinations as Sources. Boost engagement with powerful data signals. Unlock actionable insights today!
* [Using SMS and Email to Engage Your Customers in 2023](https://www.twilio.com/en-us/resource-center/guide-email-and-sms.md): Here’s everything you need to know about email, SMS, and using the two in tandem to reach and engage your customers.
* [Key Moments of Truth in Customer Data](https://www.twilio.com/en-us/resource-center/podcasts/identifying-key-moments-of-truth-in-customer-data.md): Explore the do’s and don’ts of customer obsession, coping with channel competition, and identifying key moments of truth in customer data.
* [The quickest wins in SEO](https://www.twilio.com/en-us/resource-center/quick-fixes-to-SEO.md): Want to punch above your weight in the SEO game? This lesson will walk through some quick wins when it comes to your SEO strategy, from quick technical fixes to ongoing optimization strategies.
* [Data governance framework: examples and models in 2026](https://www.twilio.com/en-us/resource-center/data-governance/framework.md): A data governance framework defines how organizations collect, store, and use data. Learn the components, models, and real-world examples.
* [SMS vs MMS: What They Mean and How They Differ](https://www.twilio.com/en-us/resource-center/what-are-sms-and-mms.md): What does MMS mean and how does it differ from SMS? Learn the key differences between SMS vs MMS messaging, file limits, costs, and when to use each.
* [Customer Onboarding Document](https://www.twilio.com/en-us/resource-center/user-onboarding-document.md): Discover best practices and proven strategies for user onboarding to help new users activate, engage, and succeed with your product or service.
* [Inspiring Product Discovery and Brand Engagement](https://www.twilio.com/en-us/resource-center/podcasts/inspiring-product-discovery-and-brand-engagement.md): Ali Miller of Instacart shares how to win the digital shelf, build trust, and balance tech with human interaction in this insightful episode.
* [Measuring product-market fit](https://www.twilio.com/en-us/resource-center/measuring-product-market-fit.md): In this lesson, you'll learn how to use analytics to quantify product-market fit. As we learned the hard way, this knowledge can save you years of time and hundreds of thousands of dollars.
* [Ebook: Effective Healthcare Communication](https://www.twilio.com/en-us/resource-center/ebook-effective-healthcare-communication.md): In today's rapidly evolving healthcare landscape, establishing a robust communication strategy is paramount. The task may seem daunting, but it is by no means insurmountable. Uncover the seven elements of strategic healthcare communication in this guide today.
* [Rethinking Build vs. Buy in Healthcare & Govt | Twilio](https://www.twilio.com/en-us/resource-center/build-vs-buy-healthcare-public-sector.md): Discover how a unified communications approach eliminates costly compliance risks and delivers 2-3x faster AI deployment for healthcare and government.
* [AI, Trust & CX in Financial Services with Tarun Dadoo](https://www.twilio.com/en-us/resource-center/podcasts/intersection-of-ai-trust-and-consumer-experience-in-financial-services.md): Tarun Dadoo of Discover Financial Services discusses balancing privacy with personalization, CDP, data governance, and building consumer trust.
* [Top 5 Peer to Peer Fundraising Tips with Team Rubicon](https://www.twilio.com/en-us/resource-center/top-5-peer-to-peer-fundraising-tips-with-team-rubicon.md): Learn how to create successful fundraising campaigns that generate strong conversions and long-term relationships with supporters. Here are top 5 tips that drive big results.
* [Data Warehouse Explained: Definition & Use Cases](https://www.twilio.com/en-us/resource-center/data-warehouse.md): Learn why data warehouses are crucial in a modern tech stack, and how to choose the best one for your needs.
* [IDC B2C CDP MarketScape 2024](https://www.twilio.com/en-us/resource-center/reports/idc-marketscape-2024-b2c.md): Discover how Twilio Segment transforms B2C customer data into actionable insights. Deliver personalized experiences and secure data governance. Learn more now!
* [Why a Strong Data Foundation is Business-Critical](https://www.twilio.com/en-us/resource-center/podcasts/why-a-strong-data-foundation-is-business-critical.md): Kendell Timmers shares how The New York Times uses first-party data to build a strong data foundation on Twilio’s Good Data, Better Marketing podcast.
* [How AI Reduces Friction in Marketplaces](https://www.twilio.com/en-us/resource-center/podcasts/How-AI-Reduces-Friction-in-Marketplaces.md): Llibert Argerich of Thumbtack shares how AI transforms CX, the value of human touchpoints, and how cross-functional teams drive holistic journeys.
* [9 best practices for multichannel marketing | Twilio](https://www.twilio.com/en-us/resource-center/multichannel-marketing-best-practices.md): Increase the performance and ROI of your marketing communications via email, SMS, WhatsApp and more with these multichannel marketing best practices.
* [Twilio's Builders Wanted Podcast](https://www.twilio.com/en-us/resource-center/podcasts/adding-value-in-the-consumer-health-journey.md): Patricia Corsi from Bayer Consumer Health shares insights on creating a seamless consumer journey, leveraging AI, and fostering trust.
* [Secrets to Modern IVR Transformation with Conversational AI](https://www.twilio.com/en-us/resource-center/secrets-modern-ivr-webinar.md): Discover how to elevate your IVR system with conversational AI technology and turn it into a valuable asset. Watch the webinar now.
* [The Executive Leader’s Guide to Modern Customer Engagement](https://www.twilio.com/en-us/resource-center/guides/the-executive-leader-s-guide-to-modern-customer-engagement.md): Discover how unified data, AI, and a modern platform help enterprises simplify complexity, strengthen trust, and deliver real-time experiences.
* [Real-Time Data Driving Unparalleled Customer Loyalty](https://www.twilio.com/en-us/resource-center/podcasts/how-real-time-data-drives-unparalleled-customer-loyalty.md): John O'Melia shares how to balance business goals with customer-centric values and use real-time data to enhance digital customer experiences.
* [7 Ways to Automate Your Marketing Funnel](https://www.twilio.com/en-us/resource-center/7-ways-automate-marketing-funnel.md): Discover strategies to automate your marketing funnel and provide exceptional customer experiences on a larger scale.
* [Marketer's Guide to RCS | Twilio](https://www.twilio.com/en-us/resource-center/marketers-guide-to-rcs-with-twilio.md): Discover how RCS with Twilio helps you boost engagement, create conversion-driven customer journeys, and turn every message into a meaningful connection.
* [Flexible Data Architectures for Better CX](https://www.twilio.com/en-us/resource-center/podcasts/building-flexible-data-architectures-for-enhanced-customer-engagement.md): Kevin Niparko of Twilio Segment shares how to future-proof with AI, accelerate time to value, and align data strategy to solve key business challenges.
* [Drive Meaningful Customer Engagement at Scale During Cyber Week | Twilio](https://www.twilio.com/en-us/resource-center/customer-engagement-at-scale-during-cyber-week.md): This Twilio webinar dives deep into how to prepare for customer engagement at scale during Cyber Week
* [Mind the Gap: Why Fintechs Keep Missing High-Intent Moments](https://www.twilio.com/en-us/resource-center/download/mind-the-gap-fintech.md): 
* [Critical capabilities for choosing an SMS API provider | Twilio](https://www.twilio.com/en-us/resource-center/messaging-critical-capabilities-SMS-API-provider-whitepaper.md): This guide provides a simple framework for identifying the right long-term partner and the critical capabilities your messaging provider must have, how to evaluate them, and how they impact your success.
* [User-Centered Strategies with Waseem Kawaf](https://www.twilio.com/en-us/resource-center/podcasts/put-the-customer-first-with-user-centered-strategies.md): Waseem Kawaf shares how STANLEY Security used user-centered design and testing to drive customer-first strategies on Good Data, Better Marketing.
* [Adaptable Marketing Strategies for Global Communities](https://www.twilio.com/en-us/resource-center/podcasts/adaptable-marketing-strategies-for-global-communities.md): Sonia Oblitey of OkCupid shares insights on global marketing strategies and personalized online dating approaches for success.
* [The Complete Email Metrics Guide (with Formulas)](https://www.twilio.com/en-us/resource-center/the-complete-email-metrics-guide.md): Discover the complete guide to email metrics, including formulas, to maximize your email campaign performance.
* [Unlock Cost Savings and Better Public Service with AI](https://www.twilio.com/en-us/resource-center/unlock-cost-savings-with-ai.md): Unlock cost savings and improve public service. Discover smarter AI-driven Twilio solutions for efficient government operations
* [Enhancing Delivery Success with Branded Calling | Twilio](https://www.twilio.com/en-us/resource-center/enhancing-delivery-success-branded-calling.md): Learn how to improve delivery outcomes through smart insights and strategic solutions with branded calling.
* [Tiffany Perkins-Munn on AI & CX at J.P. Morgan](https://www.twilio.com/en-us/resource-center/podcasts/self-service-digital-transformation-and-omnichannel-customer-service.md): Dr. Tiffany Perkins-Munn of J.P. Morgan Chase shares insights on AI, self-service, and omnichannel CX on Twilio’s Builders Wanted podcast.
* [Collecting the Right Data for Audience and Advertisers](https://www.twilio.com/en-us/resource-center/podcasts/collecting-the-right-data-to-serve-your-audience-and-your-advertisers.md): Learn about data privacy protection and building contextual ads based on customer behavior from Eric Mies, Director of Product at Crunchyroll.
* [Executive Leader's Guide to Customer Engagement](https://www.twilio.com/en-us/resource-center/brand-guide-customer-engagement-for-leaders.md): Explore how Twilio's Customer Engagement Platform can give executives a competitive ROI advantage, drive brand loyalty, and boost profitability.
* [Achieving data readiness for AI-driven personalization | Twilio](https://www.twilio.com/en-us/resource-center/data-readiness-ai-driven-personalization.md): Learn how to utilize first-party data to drive more successful AI-driven personalization for stronger customer engagement and insights.
* [Why you should own your data](https://www.twilio.com/en-us/resource-center/why-you-should-own-your-data.md): Discover why owning your data is crucial for startups. Learn how to enhance analysis and future-proof tools like Google Analytics, Amazon S3, and more.
* [Balancing Self-Service and White Glove CX](https://www.twilio.com/en-us/resource-center/podcasts/balancing-self-service-and-white-glove-cx.md): Learn from Tom Studdert, Senior VP of CX at Payscale, about mapping the customer journey, measuring adoption, and parallels with education.
* [Global Regulatory & Compliance Guide for Marketers](https://www.twilio.com/en-us/resource-center/global-regulatory-compliance-guide-marketers.md): Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world through this handy guide.
* [How to save time and money automating your marketing with CustomerAI | Twilio](https://www.twilio.com/en-us/resource-center/save-money-time-automating-marketing-AI.md): Learn how Twilio's CustomerAI technology can help your team “do more with less” by saving you time, money, and effort.
* [Navigating the Data Forest](https://www.twilio.com/en-us/resource-center/podcasts/navigating-the-data-forest-building-conviction-in-a-digital-age.md): Tarun Dadoo of Discover Financial Services discusses balancing data privacy with personalization to enhance consumer experiences in this insightful interview.
* [Thank You: Guide to Data & Analytics](https://www.twilio.com/en-us/resource-center/the-2023-guide-to-collecting-analyzing-data.md): Discover what customer data is, the 4 major types, and how to gather it safely. Unlock key insights and boost your strategy. Start today!
* [6 AI Data Strategies for Marketers](https://www.twilio.com/en-us/resource-center/6-tactics-to-enhance-your-data-strategy-using-ai.md): Discover 6 AI tactics to revolutionize your data strategy. Learn meaningful data collection, real-time activation, privacy, and smarter audience building.
* [Enhancing Customer Experience with Omnichannel Engagement](https://www.twilio.com/en-us/resource-center/podcasts/enhancing-your-customer-experience-with-omnichannel-engagement.md): Carolyn Pollock of Tailored Brands shares how to unlock meaningful customer communication and drive new acquisition in this insightful episode.
* [The Expert's Guide for Email Design](https://www.twilio.com/en-us/resource-center/the-experts-guide-for-email-design.md): We interviewed 5 experts for tips and examples on email design that will help you create beautiful emails. Learn from their insights and past mistakes.
* [John Sheldon on Seamless CX & CRM Strategy](https://www.twilio.com/en-us/resource-center/podcasts/removing-barriers-for-a-seamless-customer-experience.md): John Sheldon of SmileDirectClub shares how CRM drives seamless customer experiences on Twilio’s Good Data, Better Marketing podcast.
* [7 Ways to Prepare for a Cookieless World](https://www.twilio.com/en-us/resource-center/7-ways-to-prepare-for-cookieless-world.md): Discover how to thrive in a cookieless world. Learn first-party data strategies, build trust with transparency, and enhance personalization. Download now!
* [How Cedar & Twilio Are Rebuilding the Patient Experience with AI](https://www.twilio.com/en-us/resource-center/podcasts/rebuilding-the-patient-experience-with-ai.md): In this episode of Builders Wanted, we sit down with Dugan Winkie, Head of Commercial Strategy at Cedar, to explore how AI is reshaping one of the most emotionally complex industries: healthcare. From frustrating call center experiences to opaque billing processes, Dugan breaks down how Cedar is reimagining patient engagement with conversational AI, real-time data, and a builder’s mindset.
* [Jennifer Peters on AI, Privacy & Omnichannel](https://www.twilio.com/en-us/resource-center/podcasts/the-omnichannel-challenge-balancing-ai-and-data-privacy.md): Jennifer Peters of OLLY shares how to navigate AI in regulated spaces, tackle data privacy laws, and optimize omnichannel strategy on Twilio’s podcast.
* [2023 Email Marketing Benchmark Report](https://www.twilio.com/en-us/resource-center/2023-email-marketing-benchmark-report.md): Here are Twilio SendGrid's 2023 email marketing benchmarks and best practices for improving your key email metrics.
* [Tips on How to Engage Your Customers - Contact Center](https://www.twilio.com/en-us/resource-center/how-to-build-a-customer-engagement-strategy.md): Learn key strategies for connecting with customers, including personalization, omnichannel approach, customer feedback, and conversational marketing.
* [Harnessing Community to Drive Growth with Mark Boothe](https://www.twilio.com/en-us/resource-center/podcasts/harnessing-community-to-drive-growth.md): Mark Booth of Domo shares how community boosts LTV, how AI supports data privacy, and why listening to customer feedback is key to growth.
* [The Evolution Of Marketing Technologies](https://www.twilio.com/en-us/resource-center/sms-signup-marketing-roi.md): Explore the significant changes in marketing strategies over the last few centuries and how technology has played a crucial role in shaping the industry.
* [Step-by-Step Guide to Virtual Event Planning 2024](https://www.twilio.com/en-us/resource-center/virtual-event-planning-101.md): Our complete virtual event planning guide contains all the best practices you need for planning, executing, and improving your virtual events.
* [3 Reasons Why A2P 10DLC Will Revolutionize Business Messaging](https://www.twilio.com/en-us/resource-center/a2p-10dlc-shift-business-messaging.md): Explore A2P 10DLC and learn about the major benefits it offers for businesses looking to enhance customer engagement and their messaging strategies.
* [9 Best Application Performance Monitoring Tools](https://www.twilio.com/en-us/resource-center/how-to-choose-the-best-performance-monitoring-tool.md): Discover top performance monitoring tools to improve your app's customer experience. Learn how to prevent issues and enhance user satisfaction.
* [Executive Leader's Guide To Building Trust & Loyalty](https://www.twilio.com/en-us/resource-center/brand-guide-customer-trust-for-leaders.md): Learn how to create omnichannel communications that boost customer loyalty and trust in this comprehensive guide for executives.
* [Email marketing for beginners: step-by-step guide](https://www.twilio.com/en-us/resource-center/how-to-create-a-successful-email-marketing-campaign.md): Complete email marketing guide for beginners: what it is, types of campaigns, how to build lists, design emails, write copy, and track performance.
* [User Authentication & Identity in a physical to digital world | Twilio](https://www.twilio.com/en-us/resource-center/account-security-verification-process-for-business.md): Explore the pros and cons to each account verification process and deciding which is right for your business.
* [The Evolution Of Marketing Technologies](https://www.twilio.com/en-us/resource-center/brand-guide-evolution-marketing-technologies.md): Explore the significant changes in marketing strategies over the last few centuries and how technology has played a crucial role in shaping the industry.
* [Boost Your ROAS](https://www.twilio.com/en-us/resource-center/boosting-return-on-ad-spend.md): Drive more sales without increasing ad spend! Learn advanced strategies to track and boost your ROAS, ensuring optimal ad performance and revenue growth.
* [Using Data Drive Ad Spend Optimisation](https://www.twilio.com/en-us/resource-center/download/using-data-drive-ad-spend-optimisation.md): Unlock top SEO insights! Discover how to address user intents, leverage topical authority, and optimize with key semantic keywords for higher conversions. Click now!
* [4 Data Integration Techniques with Pros and Cons](https://www.twilio.com/en-us/resource-center/data-integration/techniques.md): Discover the top data integration techniques, best practices and methods for seamless data integration.
* [Reports](https://www.twilio.com/en-us/resource-center/reports.md): Access the latest industry reports and data-driven insights from Twilio to stay informed on trends shaping customer experience and communication.
* [Choose the Right Data Warehouse for Your Business](https://www.twilio.com/en-us/resource-center/how-to-choose-the-right-data-warehouse.md): Struggling to pick a data warehouse? Discover tailored features, streamline analytics, and learn which option fits best. Join Analytics Academy now!
* [Podcasts](https://www.twilio.com/en-us/resource-center/podcasts.md): Explore Twilio podcasts featuring industry leaders discussing customer engagement, business innovation, digital transformation, and emerging trends.
* [The User Authentication Decision Maker’s Guide | Twilio](https://www.twilio.com/en-us/resource-center/user-authentication-decision-makers-guide.md): Fake users pose a reputational and expensive risk for your business. Learn how to protect your business—and your users—with the right user authentication solutions.
* [Thank you](https://www.twilio.com/en-us/resource-center/balancing-security-citizen-experience/thank-you.md): 
* [Choosing metrics that matter](https://www.twilio.com/en-us/resource-center/choosing-metrics-that-matter.md): Everyone loves their wall-mounted dashboards, but we rarely pick the right metrics to track. And tracking the wrong metrics is almost as bad as tracking nothing at all. Here's what you need to know about selecting actionable metrics.
* [Definitive Guide to CDPs 2020](https://www.twilio.com/en-us/resource-center/cdp-definitive-guide-2020.md): Learn how CDPs can help connect your data, improve your marketing, and delight your customers.
* [CDP for Financial Services](https://www.twilio.com/en-us/resource-center/cdp-strategies-for-financial-services.md): Discover how CDPs help financial services boost revenue, lower costs, and enhance customer service. Learn predictive AI tactics. Get started now!
* [Call Center vs. Contact Center: What's the Difference? | Twilio](https://www.twilio.com/en-us/resource-center/call-center-vs-contact-center.md): There are differences between call and contact centers, but both focus on customer experience. Learn about the evolution of the cloud-based contact center.
* [Inbound vs. Outbound Call Center](https://www.twilio.com/en-us/resource-center/inbound-call-center.md): The main difference between an inbound and outbound call center is the way calls take place. Learn about the technology behind contact center infrastructure.
* [Transforming Public Services with Citizen-Centric Digital Solutions](https://www.twilio.com/en-us/resource-center/transforming-public-services-whitepaper-apj.md): Explore how public sector organizations can harness AI, automation, and unified engagement platforms to meet rising citizen expectations. This whitepaper reveals actionable strategies, real-world case studies, and innovative solutions for delivering efficient, trustworthy, and citizen-centric digital services.
* [The Future of Nonprofit Program Delivery | Twilio](https://www.twilio.com/en-us/resource-center/future-of-nonprofit-program-delivery-ebook.md): How nonprofits use digital communications to accelerate their impact.
* [How Nonprofits Use Cloud Contact Centers | Twilio](https://www.twilio.com/en-us/resource-center/nonprofit-contact-centers-webinar.md): In this webinar, we’ll show how nonprofits use cloud contact centers to connect with people across channels, carry over context from multiple conversations, and personalize their reporting all in one platform.
* [Apple’s Mail Privacy Protection](https://www.twilio.com/en-us/resource-center/apple-mail-privacy-protection-email-senders-adapt.md): Learn how to adapt to Apple's Mail Privacy Protection in iOS 15, increase CTA usage, utilize SMS marketing, and navigate machine opens. Get Twilio SendGrid's guide for engaging customers in 2021.
* [Digitizing Real Estate CX with Coldwell Banker](https://www.twilio.com/en-us/resource-center/podcasts/improving-customer-engagement-in-real-estate-through-digitization.md): Coldwell Banker's CMO shares how digitization improves real estate CX, with tools for sellers and flexible strategies for local market success
* [Balancing Security and UX in Public Sector Services: IDC + Twilio Webinar](https://www.twilio.com/en-us/resource-center/balancing-security-ux-in-public-sector-wbr.md): Discover how governments can leverage AI and digital solutions to improve service delivery, meet public expectations, and build trust in communications.
* [IDC Fireside Chat | Twilio](https://www.twilio.com/en-us/resource-center/IDC-Fireside-Chat-2024.md): Twilio was named a leader in the 2024 IDC Marketscape for Contact Center as a Service (CCaaS). Learn about new trends that are shaping customer engagement and key marketscape insights with a Twilio product marketing expert and an IDC senior analyst.
* [Why Your Engineering Team Needs a CDP](https://www.twilio.com/en-us/resource-center/cdp-playbook-engineering-teams.md): Discover how top engineering teams use real-time customer data and AI to boost KPIs and streamline operations. Learn proven strategies now.
* [Customer experience tolerance: How to use it to improve the customer experience | Twilio](https://www.twilio.com/en-us/resource-center/customer-experience-tolerance-wp.md): Address friction and anticipate needs to stave off customer experience tolerance issues and ensure an exceptional customer experience.
* [Automated Appointment Reminders for Better Health Outcomes](https://www.twilio.com/en-us/resource-center/brand-webinar-automated-appointment-reminders.md): Improve health outcomes and lower costs with automated appointment reminders and nudges. Drive better health outcomes today.
* [3 Ways to Use Twilio SendGrid Automation](https://www.twilio.com/en-us/resource-center/3-ways-to-use-sendgrid-email-automation.md): Discover how to leverage SendGrid Automation beta to create engaging, automated experiences for your recipients in no time.
* [Integrate a Twilio Powered IVR with an Avaya Aura Programmable Contact Center | Twilio](https://www.twilio.com/en-us/resource-center/integrate-twilio-with-avaya-aura-contact-center.md): Here's a blueprint on how to add a modern IVR driven by Twilio’s serverless Studio and Functions products to an Avaya Aura Contact Center.
* [The Essential Guide to Email for Media and Publishing](https://www.twilio.com/en-us/resource-center/the-essential-guide-to-email-for-media-and-publishing.md): Twilio SendGrid powers media and publishing companies with a platform for seamless delivery of transactional and marketing emails every day.
* [Big Data Characteristics: Recognize the 5 V's](https://www.twilio.com/en-us/resource-center/big-data-characteristics.md): Explore the five essential characteristics of Big Data - Volume, Velocity, Variety, Veracity, and Value and discover how Segment's CDP effortlessly manages these challenges, offering streamlined data collection and actionable insights.
* [Boost Retention with 3 Simple Email Campaigns](https://www.twilio.com/en-us/resource-center/three-simple-email-campaigns-that-boost-retention.md): Discover 3 easy email campaigns to boost user retention and conversions. Learn proven strategies from top case studies to engage and support your users effectively.
* [Beyond the basics: Personalization tactics that actually convert | Twilio](https://www.twilio.com/en-us/resource-center/beyond-basics-personalization-tactics-that-convert.md): Discover advanced personalization strategies that will help you build a strong data foundation and boost conversion rates.
* [GDPR Compliance](https://www.twilio.com/en-us/resource-center/customer-data-and-the-gdpr.md): Ensure you respect customer rights under GDPR. Learn how to collect and process data while maintaining privacy. Achieve compliance today!
* [Cookbook: Humanitarian Response | Twilio.org](https://www.twilio.com/en-us/resource-center/cookbook-humanitarian-response.md): Digital engagement plays a critical role in delivering rapid, life-affirming resources at scale. Learn from five nonprofits activating humanitarian response programs with digital communications in our new e-book. Download the recipes today.
* [Real-time data, Real cost-savings | Twilio](https://www.twilio.com/en-us/resource-center/real-time-data-real-cost-savings.md): Learn how real-time data can fuel innovation, power stronger decision-making, and deliver on-the-spot digital experiences — all while saving your business money.
* [Verification Beyond SMS Whitepaper | Twilio](https://www.twilio.com/en-us/resource-center/verification-beyond-sms-whitepaper.md): Discover the challenges of verifying users via SMS, explore alternative methods, and learn how to choose the right verification approach.
* [Driving Traffic & Experience via Owned Channels](https://www.twilio.com/en-us/resource-center/podcasts/driving-traffic-and-customer-experience-through-owned-channels.md): Shay Howe on PLG-SLG handoffs, activation teams, and owned channels' role in customer success.
* [What is customer engagement automation? | Twilio](https://www.twilio.com/en-us/resource-center/what-is-customer-engagement-automation.md): Customer engagement automation enables companies to streamline, automate, and measure omnichannel digital marketing tasks, as well as workflows, to increase operational efficiency and revenue.
* [Inside a Rebrand: How Twilio Got Its Swagger Back with CMO Chris Koehler and VP of Brand Adam Morgan](https://www.twilio.com/en-us/resource-center/podcasts/inside-builders-wanted-rebrand.md): Twilio just reintroduced itself to the world with a bold new brand—and in this kickoff episode of Builders Wanted, you’ll meet the leaders behind it.
* [CDP Playbook for Marketing Teams](https://www.twilio.com/en-us/resource-center/cdp-playbook-marketing-teams.md): Discover how top brands use real-time customer data to achieve goals. Leverage AI for customer-centricity. Elevate your strategy now!
* [Multichannel Marketing with Twilio | Twilio](https://www.twilio.com/en-us/resource-center/multichannel-marketing-with-twilio.md): Learn how you can increase engagement and amplify conversions with multi channel marketing from Twilio
* [FullStory + Segment Growth eBook](https://www.twilio.com/en-us/resource-center/fullstory-segment-ebook.md): Discover how to combine Segment data and FullStory insights for optimal customer experiences. Drive meaningful interactions with actionable data today!
* [Uplevel your customer engagement technology with AI | Twilio](https://www.twilio.com/en-us/resource-center/customer-engagement-technology-ai.md): Embracing artificial intelligence and customer engagement technology can revolutionize how businesses find long-term success with their customers.
* [When to use SQL for data analysis (and when not to)](https://www.twilio.com/en-us/resource-center/when-to-use-sql-for-analysis.md): Learn when to use SQL for data analysis vs out-of-the-box analytics tools. Includes use cases, examples, and when SQL makes sense for your business.
* [What is Predictive Analytics in Healthcare?](https://www.twilio.com/en-us/resource-center/predictive-analytics-healthcare.md): Discover how predictive analytics revolutionizes healthcare by enhancing patient care, reducing costs, and improving workflows. Learn about use cases, benefits, and more.
* [Data aggregation: Definition, examples, & use cases in 2023](https://www.twilio.com/en-us/resource-center/data-aggregation.md): Learn about data aggregation and its importance for businesses. This article covers essential techniques, benefits, and best practices to help you make informed decisions with your data.
* [Guides](https://www.twilio.com/en-us/resource-center/guides.md): Explore step-by-step guides from Twilio to help you build, scale, and optimize customer engagement across messaging, voice, email, and more.
* [Webinar: Revolutionizing Healthcare - AI & Personalization](https://www.twilio.com/en-us/resource-center/unlock-the-power-of-personalized-healthcare.md): Discover how AI and personalization revolutionize healthcare communication. Learn trends, compliance, and strategies for enhanced patient care.
* [Conversational Messaging: The Next Storefront Experience](https://www.twilio.com/en-us/resource-center/messaging-guide-conversational-trends.md): Discover how consumers are seeking a new storefront experience through conversational messaging on their phones. Stay ahead of the trend!
* [The Quest to be Customer-First](https://www.twilio.com/en-us/resource-center/data-warehouse-cdp-interoperability.md): In our latest ebook, we break down why and how data warehouses and CDPs are the ultimate dynamic duo for a customer-first data and marketing strategy.
* [Exploring the Best Tools for Data Warehousing](https://www.twilio.com/en-us/resource-center/data-warehouse/tools.md): Learn about the top data warehousing tools for efficient data storage, management, and analysis.
* [How Mental Health Innovations Is Reimagining Crisis Support](https://www.twilio.com/en-us/resource-center/compassion-at-scale.md): Explore how Mental Health Innovations CEO Victoria Hornby uses technology and empathy to expand access, build trust, and connect with marginalized communities.
* [A Nonprofit Guide to Digital Crisis Communication](https://www.twilio.com/en-us/resource-center/webinars/a-nonprofit-guide-to-digital-crisis-communication.md): Learn how nonprofits can better support communities during disasters with trusted communication tools and efficient operations.
* [How 5 Brands Craft Excellent Omnichannel Experiences](https://www.twilio.com/en-us/resource-center/how-5-companies-craft-excellent-omnichannel-experiences.md): What is omnichannel? Find out more about omnichannel experiences and how 5 companies use omnichannel experiences to engage their customers.
* [Transforming Nonprofit Engagement With AI](https://www.twilio.com/en-us/resource-center/2024-CMSWIre-Webinar-Nonprofit-AI-Engagement.md): Discover how nonprofits are leading in AI adoption, scaling their missions, and deepening community engagement through real-world applications and insights.
* [What is a Customer Engagement Platform (CEP)? | Twilio](https://www.twilio.com/en-us/resource-center/what-is-a-customer-engagement-platform.md): A customer engagement platform is a flexible software solution that helps businesses deliver seamless, trusted, and engaging customer experiences at scale.
* [How to Build an Email List From Scratch (the Right Way)](https://www.twilio.com/en-us/resource-center/build-an-email-list-from-scratch.md): Learn how to build an email list from scratch with proven examples, best practices, and step-by-step processes.
* [What is Customer Segmentation?](https://www.twilio.com/en-us/resource-center/what-is-customer-segmentation.md): Learn everything you need to know about customer segmentation from the experts at Twilio Segment.
* [Leading with Intention: How Tapestry Builds Modern Luxury at Scale](https://www.twilio.com/en-us/resource-center/podcasts/leading-with-intention-how-tapestry-builds-modern-luxury-at-scale.md): In this episode of Builders Wanted, we’re joined by Sandeep Seth, Chief Growth Officer and President of Tapestry. Sandeep shares his mission to future-proof growth by transforming Tapestry into a brand growth engine. He explores the importance of consumer focus, continuous learning, and creating seamless experiences both online and offline.
* [Enhancing Public Services with AI and Digital Solutions](https://www.twilio.com/en-us/resource-center/transforming-public-services-webinar.md): Discover how governments can leverage AI and digital solutions to improve service delivery, meet public expectations, and build trust in communications.
* [What is Customer Experience (CX)? | Twilio](https://www.twilio.com/en-us/resource-center/what-is-cx.md): CX refers to a customer’s emotional response when interacting with a brand. Read on to learn how you can optimize your own customer experience to drive growth.
* [Customer Analytics: How Customer Data Analysis Increases ROI](https://www.twilio.com/en-us/resource-center/customer-analytics.md): Customer analytics go beyond just making smart marketing decisions. They can also have a huge impact on your bottom line.
* [Multichannel Marketing with Twilio | Twilio](https://www.twilio.com/en-us/resource-center/multi-channel-marketing-with-twilio.md): Learn how you can increase engagement and amplify conversions with multi channel marketing from Twilio
* [The analytics quickstart guide](https://www.twilio.com/en-us/resource-center/the-analytics-quickstart-guide.md): Master analytics with our quickstart guide! Learn to track signups, engagement, and revenue using real-time dashboards and retention charts. Get started now!
* [Twilio Talks Contact Center | Twilio](https://www.twilio.com/en-us/resource-center/flex-programmability-webinar.md): Discover how a programmable Contact Center empowers enterprises to customize capabilities for improved customer, agent, and management experiences.
* [Drive Massive Engagement with SMS and Chat](https://www.twilio.com/en-us/resource-center/messaging-for-action.md): Learn how to effectively use messaging to increase engagement and drive action with SMS and chat strategies.
* [The Ultimate Guide to Growing Your Email Program](https://www.twilio.com/en-us/resource-center/ultimate-guide-growing-email-program.md): Use automation to boost loyalty, revenue, and conversions with nurturing, behavior-based, birthday, and re-engagement emails. Explore strategies now!
* [How A Data Strategy Framework Simplifies Data Collection](https://www.twilio.com/en-us/resource-center/data-strategy-framework-can-make-data-collection-simple.md): Discover how our data strategy framework can streamline data collection, reduce waste, and enhance your bottom line. Learn the 5 key components now!
* [Building with AI: How Twilio & AWS Are Shaping the Future of Development](https://www.twilio.com/en-us/resource-center/podcasts/how-twilio-and-aws-are-shaping-the-future-of-development.md): In this episode of Builders Wanted, we are joined by Deepak Singh, Vice President of Developer Agents and Experiences at AWS, and Inbal Shani, Chief Product Officer and Head of R&D at Twilio. They discuss what it means to build with AI, the evolution of developer tools, and how they are assisting customers in leveraging AI for customer engagement and innovation. The conversation covers the importance of curiosity, adaptability, and trust in this new era of AI-powered development.
* [Multi-touch attribution: what it is & how to do it right](https://www.twilio.com/en-us/resource-center/an-introduction-to-multi-touch-attribution.md): Multi-touch attribution shows which marketing touchpoints drive conversions. Learn the models (linear, time-decay, U-shape), tools, and steps to get it right.
* [The Customer Engagement Stack](https://www.twilio.com/en-us/resource-center/the-customer-engagement-stack.md): Discover essential tech integrations for ultimate customer engagement. Learn strategies, tech walkthroughs, and why Twilio Segment is crucial!
* [Playbook for a Modern IVR | Twilio](https://www.twilio.com/en-us/resource-center/playbook-for-a-modern-ivr.md): Learn how intervention voice response (IVR) benefits marketing, sales, and operations teams by fostering deeper customer engagement and reducing churn.
* [Building a Great Customer Experience with PLG](https://www.twilio.com/en-us/resource-center/podcasts/building-a-great-customer-experience-with-plg.md): Learn how Airtable's Head of Platform, Ilan Frank, discusses leveraging AI, driving alignment, and closing the PLG gap on Twilio's Builders Wanted podcast.
* [Customer Data Platform (CDP) vs. Data Management Platform (DMP) | Twilio](https://www.twilio.com/en-us/resource-center/cdp-vs-dmp.md): Learn the key differences between customer data platforms (CDPs) and data management platforms (DMPs) and how to know which one is right for your business.
* [What are the benefits of a customer engagement platform? | Twilio](https://www.twilio.com/en-us/resource-center/customer-engagement-platform-benefits.md): With a customer engagement platform, companies can efficiently build trusted, durable relationships through personalized, data-driven interactions at scale.
* [37 Email Marketing Best Practices and Tips for 2026](https://www.twilio.com/en-us/resource-center/email-marketing-best-practices-tips.md): Get your email marketing program in tip-top shape for 2026 with our email marketing best practices guide.
* [Reliably Reaching People at Scale with Mass Alerts | Twilio](https://www.twilio.com/en-us/resource-center/how-to-reliably-reach-people-at-scale-with-mass-alerts.md): We’ll walk through strategies to consider when sending mass alerts and the innovative ways companies have approached communications during this pandemic.
* [Product Usability: How to Measure and Improve it](https://www.twilio.com/en-us/resource-center/take-your-product-usability-to-the-next-level.md): In this lesson, you'll learn how to understand your product usability metrics to better enhance adoption and engagement in your product.
* [2024 guide to scaling your SMS messaging solutions | Twilio](https://www.twilio.com/en-us/resource-center/sms-messaging-solutions-guide.md): Learn how to grow your SMS messaging solutions to reach more customers in more regions and across more digital channels with Twilio.
* [Making the Most of Customer Data with a Flexible Enterprise](https://www.twilio.com/en-us/resource-center/podcasts/making-the-most-of-customer-data-with-flexible-enterprise.md): Glenn Vanderlinden of Human37 shares how to bridge departments, leverage customer data, and use AI to drive results on Twilio’s Good Data, Better Marketing.
* [Low Barriers, Deep Engagement for P2P Fundraising Success | Twilio](https://www.twilio.com/en-us/resource-center/low-barriers--deep-engagement-for-p2p-fundraising-success.md): Join Matt Scott of Team Rubicon at the Peer to Peer World Virtual Conference as he shares tips for creating impactful fundraising campaigns and building lasting relationships with supporters.
* [IDC Marketscape 2024](https://www.twilio.com/en-us/resource-center/download/idc-marketscape-2024.md): Discover why Twilio is named a leader in IDC's B2C CDP report. Explore trusted brand insights and unlock customer data potential. Read now!
* [Thank You](https://www.twilio.com/en-us/resource-center/transforming-public-services-whitepaper-namer-emea/thank-you.md): 
* [A quantum leap in customer support: Bringing together customer data, AI, and contact centers | Twilio](https://www.twilio.com/en-us/resource-center/quantum-leap-customer-support-data-AI-contact-center.md): Learn how to mindfully incorporate AI-powered voice experiences into your contact center to create a remarkable customer experience!
* [Blueprint for SMS marketing](https://www.twilio.com/en-us/resource-center/blueprint-for-sms-marketing.md): Discover the unparalleled potential of SMS marketing in redefining customer engagement.
* [The 4-Step Guide to CDP Success](https://www.twilio.com/en-us/resource-center/4-steps-to-cdp-success.md): Master CDP projects with our 4-step guide. Discover market analysis, user intents, unique value props, and strategic benefits for success. Download now!
* [Email Marketing Made Easy with Twilio SendGrid](https://www.twilio.com/en-us/resource-center/demos/marketing-campaigns-tour.md): Discover how to effortlessly create, send, and optimize email campaigns with Twilio SendGrid's drag & drop builder and automation tools. Start free today!
* [Enhancing Communication with a Cloud Contact Center](https://www.twilio.com/en-us/resource-center/augmenting-cloud-contact-center-webinar.md): Discover how to improve your communication capabilities by augmenting, adapting, and accelerating with a Cloud Contact Center solution.
* [Simplifying the Digital Customer Experience](https://www.twilio.com/en-us/resource-center/podcasts/simplifying-the-digital-customer-experience.md): Jim Jackson of HPE shares insights on customer-first strategy, responsible AI adoption, and building infrastructure for seamless customer experiences.
* [The Essential Guide to Email for Travel and Hospitality](https://www.twilio.com/en-us/resource-center/the-essential-guide-to-email-for-travel-and-hospitality.md): SendGrid supports travel and hospitality companies with reliable delivery of transactional and marketing emails through its powerful email platform.
* [How to build a winning customer engagement strategy](https://www.twilio.com/en-us/resource-center/winning-engagement-strategy.md): Learn how to create a customer engagement strategy that drives loyalty. Includes best practices, examples from top companies, and proven tactics
* [What is data privacy? Building a future-proof plan for scaling global business | Twilio](https://www.twilio.com/en-us/resource-center/data-privacy-future-proof-scaling-global-business.md): Learn why data privacy is crucial for businesses to remain competitive in the digital economy, and how to build a future-proof plan for scaling global operations.
* [How to Use Twilio for Salesforce to Reach Your Audience | Twilio](https://www.twilio.com/en-us/resource-center/how-to-use-twilio-for-salesforce-to-reach-your-audience.md): Integrate world-class text messaging into Salesforce with Twilio in just minutes. Customize SMS messaging and track results using Salesforce data and components.
* [5 reasons to choose Twilio for public sector communications](https://www.twilio.com/en-us/resource-center/5-reasons-to-choose-twilio-for-public-sector-communications.md): Discover how to overcome infrastructure gaps with Twilio’s AI-powered platform to deliver the scalable, secure, and personalized digital experiences.
* [Thank You](https://www.twilio.com/en-us/resource-center/webinar-balancing-security-customer-experience-financial-services/thank-you.md): 
* [Thank You: 50 CDP Use Cases](https://www.twilio.com/en-us/resource-center/50-cdp-use-cases-to-drive-growth.md): Discover how 50 companies use real-time customer data to elevate efficiency and customer-centricity. Unlock strategies to drive actionable results.
* [Omnichannel Guide for Nonprofit Engagement | Twilio](https://www.twilio.com/en-us/resource-center/nonprofit-donor-engagement-guide.md): Discover how nonprofits leverage digital communications for donor engagement and fundraising to cultivate strong supporter relationships.
* [Your 2026 holiday email campaign handbook](https://www.twilio.com/en-us/resource-center/holiday-email-packing-list.md): Everything you need for your email program to smoothly navigate from Point A to Point B this holiday season.
* [Ideal Growth Stack for Startups](https://www.twilio.com/en-us/resource-center/how-stacks-evolve.md): Discover effective growth stacks for startups. Learn top trends, strategies, and actionable insights for early-stage success. Boost growth now!
* [The consumer data revolution in Asia Pacific | Twilio](https://www.twilio.com/en-us/resource-center/the-consumer-data-revolution-in-asia-pacific.md): Explore how consumers’ expectations around data protection and transparency are paving the way for a responsible data-sharing ecosystem in the region.
* [A Complete Guide to Interactive Voice Response | Twilio](https://www.twilio.com/en-us/resource-center/complete-guide-to-interactive-voice-response.md): A guide to using IVR for better customer engagement.
* [Jessica Jensen on AI & Candidate Experience](https://www.twilio.com/en-us/resource-center/podcasts/using-ai-to-elevate-employer-and-candidate-experience-strategies.md): Jessica Jensen of Indeed shares how AI enhances matching tech, promotes pay transparency, and improves employer and candidate experiences.
* [The Next Generation of Customer Engagement](https://www.twilio.com/en-us/resource-center/next-gen-customer-engagement.md): We believe the next generation of customer engagement will be defined by data privacy, omnichannel journeys, digital agility, and more.
* [The Buyer's Guide to Agent Productivity solutions | Twilio](https://www.twilio.com/en-us/resource-center/the-buyers-guide-to-agent-productivity.md): A practical framework for choosing the right AI-powered solutions to elevate your support team.
* [Trust by Design: Rewriting Authentication in the Age of GenAI Fraud](https://www.twilio.com/en-us/resource-center/podcasts/trust-by-design-rewriting-authentication-in-the-age-of-gen-ai-fraud.md): In this episode of Builders Wanted, we’re joined by Filip Verley, Chief Innovation Officer at Liminal. Filip sheds light on the challenges companies face with increasing fraud due to advances in generative AI and deepfakes, and the importance of balancing security with customer experience.
* [Balancing Security and Citizen Experience in Public Sector Digital Services](https://www.twilio.com/en-us/resource-center/balancing-security-citizen-experience.md): Download the IDC report to explore how public sector organizations are delivering secure, modern digital experiences that build trust at scale.
* [Modernizing the Cloud Contact Center: Using Intelligent Automation to Do More With Less](https://www.twilio.com/en-us/resource-center/credit-union-modernization-with-automation-whitepaper.md): Leading credit unions are repositioning their contact centers from cost centers to loyalty-driving experience hubs.
* [What’s Next in 2026: Rikki Singh on the Future of Customer Engagement](https://www.twilio.com/en-us/resource-center/podcasts/whats-next-in-2026-rikki-singh-on-the-future-of-customer-engagement.md): In this special episode of Builders Wanted, recorded live from Twilio Transform in New York City, we’re joined by Rikki Singh, Twilio’s VP of R&D for Emerging Technologies. Rikki explores groundbreaking advancements in AI, security, and communications, touching on the evolution of technology and customer expectations as we approach 2026. The conversation delves into the role of AI in software engineering, the importance of trust and privacy by design, changes in customer engagement, and the future of agentic workflows.
* [Behind the Brands: How a COO Builds the Machine Powering Inc. and Fast Company](https://www.twilio.com/en-us/resource-center/podcasts/behind-the-brands-how-a-coo-builds-the-machine-powering-inc-and-fast.md): In this episode of Builders Wanted, we’re joined by Anne Marie O’Keefe, Chief Operating Officer of Inc. and Fast Company. Anne Marie discusses her approach to fostering creativity and operational excellence in a rapidly changing media landscape. The conversation covers the balancing act between legacy and innovation, simplifying systems for better efficiency, and the critical role of listening to customers.
* [What is a Customer Data Platform (CDP)? | Twilio](https://www.twilio.com/en-us/resource-center/what-is-a-customer-data-platform.md): Find out what customer data platforms are, how they work, and why you need one.
* [The Real-Time Data Advantage: Perfecting the Art of Customer Engagement](https://www.twilio.com/en-us/resource-center/real-time-data-real-cost-savings-segment.md): Investments in real-time data and AI/ML are helping businesses to reduce costs, better serve customers, and gain a competitive advantage.
* [Build, Buy, or Both: Architecting Communications for Healthcare AI](https://www.twilio.com/en-us/resource-center/webinars/architecting-communications-for-healthcare-ai.md): Over the last decade, health systems have accumulated a complex patchwork of point solutions, resulting in substantial integration debt, security vulnerabilities, and workflow friction.
* [Compassion at Scale: How Mental Health Innovations Is Reimagining Crisis Support](https://www.twilio.com/en-us/resource-center/podcasts/compassion-at-scale-how-mental-health-innovations-is-reimagining-crisis-support.md): In this episode of Builders Wanted, we’re joined by Victoria Hornby, CEO of Mental Health Innovations. Victoria explores the intersection of empathy and technology in mental health support, the importance of accessibility, and the impact of leveraging digital platforms to build trust at scale. Learn more about the challenges and successes of adapting technology to create human connections and the continuous effort to innovate and reach marginalized communities.
* [SMS Bulk Messaging 101 | Twilio](https://www.twilio.com/en-us/resource-center/sms-bulk-messaging-101.md): Cloud-based SMS Bulk Messaging solutions help businesses deliver real-time notifications and marketing promotions to improve customer communications.
* [The future of patient care with Telehealth | Twilio](https://www.twilio.com/en-us/resource-center/future-of-telehealth-webinar.md): Discover how Twilio can enhance patient care by enabling video solutions for providers and patients to connect in this informative webinar.
* [Customer journey analytics: what it is & how to use it](https://www.twilio.com/en-us/resource-center/customer-journey-analytics.md): Customer journey analytics tracks how customers interact with your business across all touchpoints. Learn what it is, metrics, tools, and how to use it.
* [Twilio SendGrid's Smart Scaling Guide](https://www.twilio.com/en-us/resource-center/how-to-send-high-volume-email-sendgrids-smart-scaling-guide-2.md): Discover expert tips and best practices for sending high-volume emails, complying with international laws, avoiding common pitfalls, and choosing the right email provider with Twilio SendGrid's comprehensive guide.
* [Enhancing customer experience with AI-powered solutions](https://www.twilio.com/en-us/resource-center/enhancing-customer-experience-with-AI-powered-solutions.md): Discover how AI-powered solutions can enhance your customer experience and provide a smarter way to upgrade your existing tech stack.
* [Build an AI Ready Organization](https://www.twilio.com/en-us/resource-center/build-an-ai-ready-organization.md): In this comprehensive guide, we explore the key considerations that will shape the journey to AI-readiness for organizations.
* [Blueprint for Mobile Customer Notifications](https://www.twilio.com/en-us/resource-center/blueprint-for-sms-marketing/blueprint-for-mobile-customer-notifications.md): Unlock the secrets to meaningful customer notifications based on insights from a global survey of over 2,500 smartphone users.
* [Business Continuity, Disaster Recovery, and Crisis Management at Twilio | Twilio](https://www.twilio.com/en-us/resource-center/operational-resilience-whitepaper.md): Learn about Twilio’s Business Continuity, Disaster Recovery, and Crisis Management programs to mitigate risks and safeguard our people, customers, business, and products.
* [Using Predictive Analytics to Create VIP Customers](https://www.twilio.com/en-us/resource-center/podcasts/using-predictive-analytics-to-create-vip-customers.md): Kristin Maa of Saks shares how to connect online and in-store data, understand customer DNA, and create VIP experiences with predictive analytics.
* [Flex Omdia Whitepaper | Twilio.org](https://www.twilio.com/en-us/resource-center/flex-omdia-whitepaper.md): Learn the ROI and advantages Lyft experienced with Twilio Flex, and how Flex compares with packaged CCaaS software.
* [Why Personalizing the Customer Experience Matters](https://www.twilio.com/en-us/resource-center/what-is-customer-personalization.md): Discover how to harness first-party data with Twilio Segment for seamless omnichannel personalization. Boost revenue and loyalty now.
* [How to Do Email Marketing for Your Business](https://www.twilio.com/en-us/resource-center/how-to-market-your-business-with-email.md): Email marketing isn't dead. Learn 8 tactics, from getting email lists to writing an email, that will help you execute email marketing for your business.
* [What is Data Orchestration & Why It’s Essential for Analysis](https://www.twilio.com/en-us/resource-center/what-is-data-orchestration.md): Discover how data orchestration combines siloed data for analysis. Enhance your insights with powerful, integrated data solutions today!
* [Balancing Security & Customer Experience in Financial Services](https://www.twilio.com/en-us/resource-center/webinar-balancing-security-customer-experience-financial-services.md): Learn how organizations in online banking can enhance user experience while staying ahead of fraud threats in this webinar on innovative strategies.
* [2024 Top Trends and Predictions in Customer Engagement](https://www.twilio.com/en-us/resource-center/podcasts/2024-top-trends-and-predictions-in-customer-engagement.md): Listen to Jacqueline Woods and David Chan discuss top CX trends, AI predictions, real-time personalization, and more in this insightful panel discussion.
* [When consumers control data: how to build trust and succeed in the new digital era | Twilio](https://www.twilio.com/en-us/resource-center/when-consumers-control-data-how-to-build-trust.md): Uncover how marketers in Asia Pacific are embracing the new consumer data revolution and how you can leverage zero and first-party data to delight customers.
* [What Is a Mobile CRM? | Twilio](https://www.twilio.com/en-us/resource-center/what-is-mobile-crm.md): Mobile CRM frees employees to manage customer relationships on the go. Read the top benefits and how to choose or build a solution for your business.
* [Successful Data Tracking Plan](https://www.twilio.com/en-us/resource-center/how-to-create-a-tracking-plan.md): Learn how to create a data tracking plan. Discover goal setting, hypothesis formation, and tracking metrics for business success. Boost analytics today!
* [Six Easy AI Data Strategies](https://www.twilio.com/en-us/resource-center/six-easy-ai-data-strategies.md): Discover 6 AI tactics to transform your customer data strategy. Download this ebook now to improve collection, activation, and audience building!
* [IDC Whitepaper: How a Platform Approach is Critical to Customer Engagement Success | Twilio](https://www.twilio.com/en-us/resource-center/building-trust-customer-engagement-idc-whitepaper.md): More organizations are adopting an integrated customer engagement platform to drive personalized interactions and increase profits, all while protecting customer data.
* [Applying B2C Tactics in a B2B World](https://www.twilio.com/en-us/resource-center/podcasts/applying-b2c-tactics-in-a-b2b-world.md): Explore how Dan Visnick, CMO at HoneyBook, discusses using AI, authentic voice, and B2C tactics in the B2B world to drive customer engagement.
* [Guide to Email A/B Testing and CTA Optimization](https://www.twilio.com/en-us/resource-center/email-a-b-testing-and-calls-to-action.md): email A/B testing, call to action optimization, email marketing strategy, email campaign performance, email content optimization, A/B testing essentials.
* [The Definitive Checklist for SEO on Your Shopify Store](https://www.twilio.com/en-us/resource-center/the-definitive-checklist-for-seo-on-your-shopify-store.md): Master Shopify SEO with our checklist: verify Search Console, boost speed, simplify collections, write unique product copy, and more. Explore now!
* [Server-side tracking vs client-side: when to use each](https://www.twilio.com/en-us/resource-center/when-to-track-on-the-client-vs-server.md): Learn the difference between client-side and server-side tracking, when to use each, pros and cons, and how to decide for your analytics setup.
* [5 Best Practices for Seamless & Secure User Onboarding](https://www.twilio.com/en-us/resource-center/authentication-identity-guide-5-best-practices-user-onboarding.md): Discover the top strategies to create a user onboarding process that is both user-friendly and secure, ensuring a positive experience for customers while protecting your platform.
* [How to Win With Personalization Ebook](https://www.twilio.com/en-us/resource-center/how-to-win-with-personalization-ebook.md): Discover 20 personalized tactics to enhance customer acquisition, real-time activation, and retention. Start optimizing your customer journey now!
* [Gabrielle Boko on AI, Brand & CX Simplicity](https://www.twilio.com/en-us/resource-center/podcasts/the-art-of-simplicity-ai-brand-perception-and-cx.md): Gabrielle Boko of NetApp shares how AI drives brand, CX, and sustainability, plus insights on NetApp’s brand refresh on Twilio’s podcast.
* [Enhancing Customer Connections with Chat to Video Escalation](https://www.twilio.com/en-us/resource-center/flex-guide-building-better-customer-connections.md): Learn how you can improve customer engagement by implementing chat to video escalation in Twilio Flex for a seamless communication experience.
* [ROI of CDP](https://www.twilio.com/en-us/resource-center/roi-of-cdp.md): Discover how a CDP boosts ROI by leveraging first-party data for effective customer data strategies. Enhance your go-to-market tactics today!
* [Customer Journey Mapping](https://www.twilio.com/en-us/resource-center/customer-journey-mapping-examples.md): Discover how Data #3, Capital One, and more use innovative customer journey maps. Learn actionable insights and improve your business today!
* [Factors to Consider When Choosing Your Next SIP Trunk Provider](https://www.twilio.com/en-us/resource-center/choosing-sip-trunk-provider-whitepaper.md): Discover the essential factors to consider when selecting your next SIP Trunk provider. Download the whitepaper for valuable insights.
* [A Guide to Modern Data Warehouse Architectures](https://www.twilio.com/en-us/resource-center/data-warehouse/architecture.md): Explore the benefits of modern data warehouse architecture. Learn how scalable, flexible designs empower organizations to manage data, drive insights, and adapt to evolving business needs.
* [How to Use Email Throughout the Customer Journey](https://www.twilio.com/en-us/resource-center/use-email-throughout-customer-journey.md): Discover how to effectively use email marketing to deliver tailored messages to customers at key touchpoints in their journey.
* [Guide to Customer Retention 2024](https://www.twilio.com/en-us/resource-center/the-ultimate-guide-to-customer-retention-for-2024.md): To retain customers during this challenging economic period, companies need proven customer retention strategies and data-driven insights from a CDP.
* [Webinar: Digital Transformation in Higher Education - Challenges & Strategies | Twilio.org](https://www.twilio.com/en-us/resource-center/transforming-higher-education-digital-solutions.md): Explore the challenges and strategies of digital transformation in higher education, from assessing digital maturity to implementing student-centric solutions.
* [Complete Generative AI Glossary for Businesses | Twilio](https://www.twilio.com/en-us/resource-center/ai-glossary.md): Generative AI is the most talked-about business innovation. Get a crash course on the most important terms to understand how it’s making waves in business.
* [9 Metrics & KPIs for Customer Engagement](https://www.twilio.com/en-us/resource-center/customer-engagement-measure.md): Learn how to measure customer engagement with the essential metrics and KPIs to track engagement, predict churn, and drive growth.
* [Data Warehouse Schema Guide](https://www.twilio.com/en-us/resource-center/data-warehouse/schema.md): A data governance policy is a set of best practices and guidelines on how a business is protecting their data quality and integrity.
* [The State of Personalization Report 2024](https://www.twilio.com/en-us/resource-center/download/state-of-personalization-report.md): 
* [Composable CDP Whitepaper](https://www.twilio.com/en-us/resource-center/composable-cdp-whitepaper.md): This whitepaper explains the benefits of a composable CDP, mainly that it allows for more scalable, secure, and compliant customer data.
* [Email Marketing Guide to Getting Started | Twilio](https://www.twilio.com/en-us/resource-center/email-marketing-guide.md): This comprehensive email marketing guide will take you step-by-step through everything you need to know to get your email program up and running.
* [7 ways to use AI to supercharge your marketing strategy | Twilio](https://www.twilio.com/en-us/resource-center/ways-use-AI-supercharge-marketing-strategy.md): A marketer's guide to using AI to automate manual tasks, get the most out of first-party data, and more.
* [Customer retention model: definition, creation & FAQs](https://www.twilio.com/en-us/resource-center/customer-retention-models.md): Customer retention models predict which customers will stay or churn. Learn what they are, how to build them, and which models to use for your business.
* [Self-service IVR and Chatbots | Twilio](https://www.twilio.com/en-us/resource-center/ivr-chatbots-webinar.md): Learn how self-service solutions can support business in this informative webinar. Watch now!
* [Increase AI Adoption for Better ROI with Trusted Data](https://www.twilio.com/en-us/resource-center/podcasts/how-to-increase-ai-adoption-to-drive-roi-with-trusted-data.md): Pete Housley of Unbounce shares how marketers use AI to boost efficiency and ROI, the value of quality data, and AI’s impact on customer experience.
* [Achieving Modern Patient Engagement](https://www.twilio.com/en-us/resource-center/download/achieving-modern-patient-engagement.md): 
* [11 Essential Data Validation Techniques](https://www.twilio.com/en-us/resource-center/data-validation-techniques.md): We walk through 11 indispensable data validation techniques for ensuring accuracy, reliability, and integrity in your datasets.
* [Improving Customer Engagement with Unified Data](https://www.twilio.com/en-us/resource-center/podcasts/improving-customer-engagement-with-unified-data.md): Pepe Valiente of IBM Garage shares insights on digital transformation risks, and the role of personalization, simplicity, and privacy in CX.
* [Identity Resolution eBook](https://www.twilio.com/en-us/resource-center/building-single-view-of-the-customer-with-identity-resolution-ebook.md): Unlock best practices in identity resolution. Discover step-by-step guides, avoid pitfalls, and explore deep dives for data scientists. Get started today!
* [The Buy-in Blueprint: Unlocking Support for New Technology | Twilio](https://www.twilio.com/en-us/resource-center/buy-in-blueprint-unlocking-support-new-technology.md): Learn how to win technical buy-in for your next marketing software purchase with this step-by-step guide.
* [Unlocking the Potential of AI in Nonprofit Engagement](https://www.twilio.com/en-us/resource-center/unlocking-the-potential-of-ai-in-nonprofit-and-public-sector-eng.md): Join us for a transformative webinar on integrating AI into nonprofit operations to revolutionize engagement strategies.
* [Advancing Healthcare in the Digital Age](https://www.twilio.com/en-us/resource-center/brand-guide-healthcare-for-the-digital-age.md): Learn how to deliver personalized, convenient, and intuitive healthcare experiences in today's digital age.
* [2024 Global Messaging Engagement Report](https://www.twilio.com/en-us/resource-center/2024-global-messaging-engagement-report.md): Discover the latest trends in email and SMS communication preferences worldwide in the 2024 global messaging engagement report.
* [Data-Driven Authenticity in Luxury Retail](https://www.twilio.com/en-us/resource-center/podcasts/a-data-driven-approach-to-building-authentic-relationships.md): Learn how to leverage data for personalized experiences in luxury retail with insights from Keri Taub, VP of Strategy at Bloomingdale’s.
* [Better Customer Engagement Starts with Better Messaging](https://www.twilio.com/en-us/resource-center/podcasts/better-customer-engagement-starts-with-better-messaging.md): Learn from Des Cahill, CMO at Tipalti, about crafting a solid messaging framework and the evolving role of content marketing in the age of generative AI.
* [SaaS Customer Journey Mapping](https://www.twilio.com/en-us/resource-center/customer-journey-saas.md): Explore the stages of the SaaS customer journey and learn how to improve user retention, satisfaction, and lifetime value through effective engagement.
* [The 2023 Guide to Collecting and Analyzing Data | Twilio](https://www.twilio.com/en-us/resource-center/2023-guide-collecting-analyzing-data.md): Understand the four types of customer data and how you can use them to build better, more personalized experiences for your users.
* [The Essential Guide to Ecommerce Email](https://www.twilio.com/en-us/resource-center/the-essential-guide-to-ecommerce-email-2.md): Improve email performance with benchmarks, Twilo SendGrid examples, and delivery best practices tailored for ecommerce companies.
* [Rewriting the Roadmap: Rimini Street’s Bold Approach to Enterprise Modernization](https://www.twilio.com/en-us/resource-center/podcasts/rewriting-the-roadmap-rimini-street.md): In this episode of Builders Wanted, we’re joined by Eric Helmer, Chief Technology Officer at Rimini Street. Eric shares his insights on how to modernize mission-critical systems without compromising performance. Learn about the misconceptions about tech modernization, the importance of agility and flexibility in tech stacks, and the shift from reactive to proactive IT roles.
* [Frictionless Security in Financial Services](https://www.twilio.com/en-us/resource-center/frictionless-security-for-financial-services.md): Learn how leaders in the financial industry are implementing frictionless security measures for user authentication.
* [How AI can improve the customer experience | Twilio](https://www.twilio.com/en-us/resource-center/ai-improve-customer-experience.md): Explore how brands can use artificial intelligence to transform customer relationships and unlock their full potential to gain a competitive edge.
* [Erin Pryor on Connected CX & Insights](https://www.twilio.com/en-us/resource-center/podcasts/the-connected-customer-journey-starts-with-behavioral-insights.md): Erin Pryor of First Horizon Bank shares how behavioral insights power connected CX and differentiate brands on Twilio’s Good Data, Better Marketing.
* [Integrated Customer Journeys for Improved Patient Health](https://www.twilio.com/en-us/resource-center/podcasts/how-integrated-customer-journeys-improve-patient-health.md): Discover how Aetna VP Rahul Kak leverages predictive analytics and personalized nudges to drive patient outcomes and the consumerization of healthcare.
* [Building Trust and Patient Loyalty in Healthcare with AI](https://www.twilio.com/en-us/resource-center/building-trust-patient-loyalty.md): Explore how Mental Health Innovations CEO Victoria Hornby uses technology and empathy to expand access, build trust, and connect with marginalized communities.
* [Build a Complete Customer View](https://www.twilio.com/en-us/resource-center/build-a-complete-customer-view.md): Transform marketing with a CDP that unifies customer data. Achieve personalized campaigns and a 360-degree view. Elevate your strategy today!
* [Digital Advertising in the Cookieless World](https://www.twilio.com/en-us/resource-center/digital-advertising-in-the-cookieless-world.md): Discover essential strategies for digital advertising without cookies. Learn about first-party data's importance and CDP's pivotal role. Download now!
* [B2B Customer Journeys: Key Changes in 2024](https://www.twilio.com/en-us/resource-center/customer-journey-b2b.md): Discover how to optimize B2B customer journeys in 2024. Learn to personalize campaigns with real-time data and convert clients into brand advocates.
* [IDC B2C CDP MarketScape 2024](https://www.twilio.com/en-us/resource-center/idc-marketscape-2024.md): Discover why Twilio is named a leader in IDC's B2C CDP report. Explore trusted brand insights and unlock customer data potential. Read now!
* [CDM Ebook Full](https://www.twilio.com/en-us/resource-center/download/cdm-ebook-full.md): Discover how to optimize content through market analysis, identify high-value keywords, and enhance your SEO with tailored strategies. Boost your rankings now!
* [B2B Marketing Funnels](https://www.twilio.com/en-us/resource-center/b2b-marketing-funnel.md): Learn to create B2B marketing funnels that convert. Discover stages, strategies, and actionable insights that drive business growth. Start now!
* [Utilizing Owned Media for Marketing ROI Optimization](https://www.twilio.com/en-us/resource-center/brand-guide-owned-media-boost-marketing-roi.md): Discover strategies to enhance quality and drive customer engagement through effective use of owned media in marketing campaigns.
* [The Expert's Guide to Email Marketing](https://www.twilio.com/en-us/resource-center/the-experts-guide-to-email-marketing-2.md): We reached out to email industry experts for insights into email marketing. Learn how these experts reach their customers and drive engagement.
* [Modernizing Out-of-Home Advertising and Customer Journeys](https://www.twilio.com/en-us/resource-center/podcasts/modernizing-out-of-home-advertising-and-customer-journeys.md): Dan Levi of Clear Channel Outdoor shares how out-of-home ads, digital strategies, and adaptability drive strong customer journeys and revenue growth.
* [4 customer data types companies need to utilize | Twilio](https://www.twilio.com/en-us/resource-center/customer-data-types.md): Why companies need to effectively collect and prioritize various customer data types in order to provide better, more precise customer experiences.
* [Scale Your Impact with AI-Powered Engagement](https://www.twilio.com/en-us/resource-center/scale-your-impact-with-ai-powered-engagement.md): Discover how organizations can use Twilio + AI to drive intelligent interactions and achieve program outcomes at scale.
* [Healthcare Omnichannel Experiences | Twilio](https://www.twilio.com/en-us/resource-center/healthcare-omnichannel-experiences.md): Discover why digital is the future of healthcare delivery, boosting health equity, care quality, outcomes, and public trust in healthcare.
* [Email Deliverability Best Practices: How To Make It To The Inbox](https://www.twilio.com/en-us/resource-center/email-deliverability.md): Twilio SendGrid's Email Deliverability Guide provides all the tips you need to improve your email delivery. Learn best practices that will get your emails to the inbox.
* [Holiday Sending 101](https://www.twilio.com/en-us/resource-center/holiday-email-sending-101-2.md): The following guide was put together by the Twilio SendGrid support team to ensure you optimize your email sending this holiday season!
* [AWS + Segment Personalization Guide](https://www.twilio.com/en-us/resource-center/aws-segment-personalize.md): Discover how to use Amazon Personalize and Twilio Segment to scale personalized content effortlessly. Streamline without complex infrastructure!
* [Coding for a Cause: SMS for Voter Registration](https://www.twilio.com/en-us/resource-center/coding-for-a-cause--sms-for-voter-registration.md): Learn how coding is being used for a cause by implementing SMS technology for voter registration. Discover the impact of tech on civic engagement.
* [Guide to U.S. SMS Compliance](https://www.twilio.com/en-us/resource-center/sms-guide-compliance.md): Learn about TCPA & CTIA guidelines, opt-ins & opt-outs, and how they impact building a messaging strategy for businesses.
* [Customer Segmentation Models Guide](https://www.twilio.com/en-us/resource-center/customer-segmentation-model.md): Learn about the different models of customer segmentation and how to use them for more granular targeting.
* [Twilio SendGrid’s Email Guide to IP Warm Up](https://www.twilio.com/en-us/resource-center/email-guide-ip-warm-up.md): Learn how to successfully warm up your IP address to improve email deliverability and avoid delivery failures with Twilio SendGrid's comprehensive guide.
* [Customer Data Management eBook](https://www.twilio.com/en-us/resource-center/cdm-ebook.md): Discover how top companies leverage customer data for growth. Download Seth Familian's guide today to perfect your strategy and stay ahead.
* [Avoid Launch Day Data Mistakes](https://www.twilio.com/en-us/resource-center/7-launch-day-data-mistakes-to-avoid.md): Uncover common data pitfalls and effective strategies for launch day success. Ensure a smooth launch with expert tips and data-driven insights.
* [Supercharge customer engagement services with AI | Twilio](https://www.twilio.com/en-us/resource-center/customer-engagement-services-ai.md): Learn how to leverage customer engagement services, real-time communications data, and artificial intelligence to create smart, customized experiences your customers will love.
* [Bulk email service: What it is & how to send mass emails](https://www.twilio.com/en-us/resource-center/bulk-email-guide.md): Everything you need to know about sending bulk emails using a mass email service to reach hundreds, thousands, and even millions of recipients.
* [Driving Team Performance with Funnel Metrics at Twilio](https://www.twilio.com/en-us/resource-center/driving-team-performance-with-metrics.md): Discover top challenges & insights in optimizing go-to-market strategies with metrics at Twilio Segment. Enhance team performance today!
* [Future Proofing Your Customer Engagement Stack](https://www.twilio.com/en-us/resource-center/podcasts/future-proofing-your-customer-engagement-stack.md): Chad Hacker of Allergan Aesthetics shares insights on evolving data privacy, AI targeting, and building meaningful app experiences on Twilio’s podcast.
* [What is a business growth model (and how to identify yours)](https://www.twilio.com/en-us/resource-center/identify-your-companys-growth-model.md): A growth model maps how your business acquires and retains customers. Learn 4 types (viral, UGC, paid, marketplace) and how to build yours.
* [Cloud Contact Center Modernization: Doing More with Less Through Intelligent Automation](https://www.twilio.com/en-us/resource-center/webinars/cloud-contact-center-modernization-with-automation.md): Modernize your credit union’s contact center to lower costs and meet member expectations with a seamless experience.
* [A Deep Dive into Data Warehouses vs. Databases](https://www.twilio.com/en-us/resource-center/data-warehouse/vs-relational-database.md): Explore the key differences between data warehouses and relational databases to understand which solution best fits your data management needs.
* [How to Become Customer-Obsessed](https://www.twilio.com/en-us/resource-center/podcasts/how-to-become-customer-obsessed.md): Marbue Brown explains the difference between customer-driven and customer-obsessed, how AI shapes CX, and ways to anticipate customer needs.
* [Bringing people together through video applications | Twilio](https://www.twilio.com/en-us/resource-center/bringing-people-together-video-applications-webinar.md): Watch now to learn best practices and see a demonstration of Twilio’s new open source video app which lets developers deploy a video app in less than five minutes.
* [2024 Customer Engagement Solutions Guide | Twilio](https://www.twilio.com/en-us/resource-center/customer-engagement-solutions-guide.md): Explore key considerations when evaluating customer engagement solutions to help your brand win big with the right tools at your fingertips.
* [Build Production-Ready Twilio Integrations in Cursor](https://www.twilio.com/en-us/resource-center/twilio-cursor-integrations.md): Learn how to set up a production-ready Twilio integration in Cursor
* [Scaling Commerce: How Commerce’s CMO Builds Growth in a Connected World](https://www.twilio.com/en-us/resource-center/podcasts/scaling-commerce-how-commerce-cmo-builds-growth-in-a-connected-world.md): In this episode of Builders Wanted, we’re joined by Michelle Suzuki, Chief Marketing Officer at Commerce. Kailey and Michelle delve into the impact of agentic commerce, the evolution of AI in customer engagement, and strategies for maintaining consistency and relevance in marketing. Michelle also shares insights on the challenges and opportunities in rebranding and driving data-driven marketing.
* [Process-First = Customer-First](https://www.twilio.com/en-us/resource-center/podcasts/process-first-customer-first.md): In this episode, Kailey sits down with Gino to discuss process over technology, who should be setting AI guidelines, and why B2B is becoming more like B2C.
* [The 21 Best Email Marketing Examples of 2024](https://www.twilio.com/en-us/resource-center/email-example-guide.md): Discover the best email marketing examples over the years and how you can learn from the best-of-the-best to uplevel your own email marketing campaigns.
* [What is customer engagement? Strategies & examples in 2026](https://www.twilio.com/en-us/resource-center/what-is-customer-engagement.md): Customer engagement measures how well your business connects with customers. Here's what it means, why it matters, and examples & strategies that work.
* [Email Marketing Automation Best Practices in 2025](https://www.twilio.com/en-us/resource-center/email-marketing-automation-best-practices.md): Automated emails are groups of campaigns that are sent based on data that's collected about recipients. There are multiple triggers you could have with them. An email is sent as soon as the data for the recipient meets the criteria for the message.
* [Why Your Engineering Team Needs a CDP](https://www.twilio.com/en-us/resource-center/idc-whitepaper-cx.md): Discover how top engineering teams use real-time customer data and AI to boost KPIs and streamline operations. Learn proven strategies now.
* [Navigate the future of CX with Flex 2.x.x | Twilio](https://www.twilio.com/en-us/resource-center/benefits-of-flex-2-x-x.md): With Twilio Flex 2.x.x, customers can enjoy out-of-the-box agent experiences across channels, detailed customer views, plus hyper-personalized agent conversations, recommendations, and insights.
* [Email Manners: A Tale of Two Senders](https://www.twilio.com/en-us/resource-center/email-manners-a-tale-of-two-senders.md): Read about how two senders manage their email programs differently: one follows all the rules and is successful, while the other... doesn't.
* [What is Twilio? An introduction to the leading customer engagement platform | Twilio](https://www.twilio.com/en-us/resource-center/what-is-twilio-an-introduction-to-the-leading-customer-engagement-platform.md): Twilio helps organizations of all sizes create the best interaction with every customer—every time—thanks to data-fueled engagement powered by AI.
* [Customer Identity in a Cookieless World](https://www.twilio.com/en-us/resource-center/customer-identity-in-a-cookieless-world.md): Identity resolution empowers data teams to unlock the full potential of their data, driving better business outcomes and customer experiences.
* [General Data Protection Regulation](https://www.twilio.com/en-us/resource-center/general-data-protection-regulation-2.md): This General Data Protection Legislation (GDPR) guide provides the information, resources, and confidence to help you succeed under the GDPR.
* [Best ESP Services](https://www.twilio.com/en-us/resource-center/how-to-select-the-best-email-service-provider.md): Need to pick an ESP service? Discover top providers and key considerations for your team, user base, and budget in our expert guide.
* [The Future of Digital Customer Engagement in Insurance | Twilio](https://www.twilio.com/en-us/resource-center/future-digital-customer-engagement-ebook.md): Learn how digital technology can enhance brand loyalty and agent productivity in the insurance industry, securely.
* [Webinars](https://www.twilio.com/en-us/resource-center/webinars.md): Learn from Twilio experts and industry leaders in our on-demand webinars. Watch now to stay ahead with practical insights, demos, and success stories.
* [Advanced Personalization Guide](https://www.twilio.com/en-us/resource-center/beyond-the-basics-personalization-guide.md): Discover how to define your personalization strategy and leverage top tools. Access 5 visual templates within Twilio Engage to enhance your marketing.
* [Data-Driven OKRs](https://www.twilio.com/en-us/resource-center/setting-data-driven-OKRs.md): Learn how to set data-driven OKRs with Twilio Segment's proven framework. Improve gross margins, streamline processes, and boost team alignment today!
* [Turo’s Andrew Mok: Balancing Data and Intuition](https://www.twilio.com/en-us/resource-center/podcasts/balancing-data-and-intuition.md): Learn how Turo's CMO, Andrew Mok, discusses balancing data and human insights, stopping the scroll, and dogfooding your product in this podcast episode.
* [Naming conventions: why you need them for clean data](https://www.twilio.com/en-us/resource-center/naming-conventions-for-clean-data.md): Naming conventions keep analytics data clean and consistent. Learn what they are, why they matter, and how to implement the object-action framework.
* [AI-Powered Personalization Guide](https://www.twilio.com/en-us/resource-center/ai-powered-personalization.md): Businesses wanting to maintain a competitive advantage must begin to use AI-powered personalization and real-time customer data to drive growth.
* [Building Bold: How Quickbase’s Platform Powers Innovation at Scale](https://www.twilio.com/en-us/resource-center/podcasts/building-bold-how-quickbases-platform-powers-innovation.md): In this episode of Builders Wanted, we’re joined by Jon Kennedy, Chief Technology Officer at Quickbase. John discusses how Quickbase is helping businesses innovate through its no-code platform, enabling users to build custom solutions swiftly.
* [The Ultimate Guide to Effective Transactional Emails](https://www.twilio.com/en-us/resource-center/Ultimate-guide-Effective-Transactional-Emails.md): Optimize transactional emails with SendGrid's 24/7 support, easy integration, and customizable templates. Upgrade your email program today.
* [Personalize your campaigns with your data warehouse](https://www.twilio.com/en-us/resource-center/personalize-campaigns-data-warehouse.md): Make your marketing campaigns even more powerful by importing data from your data warehouse using Personas SQL Traits.
* [What is conversational messaging? | Twilio](https://www.twilio.com/en-us/resource-center/what-is-conversational-messaging.md): Conversational messaging combines the personalized care of in-person experiences with the accessibility of e-commerce. Learn how you can use it effectively.
* [Key takeaways from SIGNAL San Francisco 2026](https://www.twilio.com/en-us/resource-center/podcasts/twilio-talk-on-air-SIGNAL-2026-takeaways.md): Join host Nathaniel Okenwa, Manager, Developer Evangelism EMEA and APJ, and Harry Boyle, Senior Customer Success Manager, as they unpack the biggest takeaways from SIGNAL San Francisco 2026.
* [Driving Community Engagement Through Localization](https://www.twilio.com/en-us/resource-center/podcasts/driving-community-engagement-through-localization-at-scale.md): Listen to Kailey and Krish discuss creating customer-centric user journeys and escaping the data cesspool on Twilio's Builders Wanted podcast.
* [Omnichannel Analytics & Reporting Guide](https://www.twilio.com/en-us/resource-center/omnichannel-marketing-analytics-reporting.md): Omnichannel analytics tracks customer interactions across every channel. Here's what it is, why it matters, and the tools you need to implement it.
* [B2B customer segmentation: methods, examples & how to do it](https://www.twilio.com/en-us/resource-center/customer-segmentation-b2b.md): Learn what B2B customer segmentation is, why it matters, and how to use it to drive growth and improve targeting for better business outcomes.
* [Chris Madan on Humanizing Digital CX](https://www.twilio.com/en-us/resource-center/podcasts/showing-up-in-the-moments-that-matter.md): Chris Madan of Telus shares how to humanize digital CX, act on customer signals, and show up in key moments on Twilio’s Builders Wanted podcast.
* [5 easy ways to personalize customer experiences | Twilio](https://www.twilio.com/en-us/resource-center/personalize-customer-experiences.md): Learn how to offer tailored customer interactions in an effective way in order to grow brand loyalty and your business.
* [How to improve customer experience (CX) to maximize customer lifetime value | Twilio](https://www.twilio.com/en-us/resource-center/improve-customer-experience-maximize-customer-lifetime-value.md): Improving your CX can lead to more loyal customers. Here’s how to get started.
* [A/B Testing in Data Science](https://www.twilio.com/en-us/resource-center/ab-testing-data-science.md): Learn how to use A/B testing in data science to optimize decisions, boost product performance, and drive better business results with reliable experiments.
* [How to choose the right business intelligence tool](https://www.twilio.com/en-us/resource-center/how-to-choose-the-right-bi-tool.md): This lesson will give you a framework for evaluating BI tools and share details on some of the key players in the market.
* [The Value of Voice Webinar | Twilio](https://www.twilio.com/en-us/resource-center/voice-digital-transformation-webinar.md): Discover why voice is crucial for communication, customer engagement, and productivity. Join the webinar now!
* [Dana McGraw on Data Privacy & Clean Rooms](https://www.twilio.com/en-us/resource-center/podcasts/data-collaboration-privacy-clean-rooms-and-interoperability.md): Learn about data collaboration, privacy, clean rooms, and interoperability in this podcast episode with Dana McGraw from Disney Advertising.
* [Bold Moves & Big Screens: How TCL Builds a Brand Customers Actually Remember](https://www.twilio.com/en-us/resource-center/podcasts/bold-moves-and-big-screens-with-tcl.md): In this episode of Builders Wanted, we sit down with Cole Moir, Vice President of Brand and Digital Marketing at TCL North America, to explore what it takes to create a standout brand in a crowded market. Tune in to hear about the methods behind creating high-impact, emotionally resonant brand experiences and the future role of AI and personalization in marketing.
* [Data Governance: Definition, Best Practices, & Examples](https://www.twilio.com/en-us/resource-center/data-governance.md): Data Governance 101: Understand what data governance entails, and best practices, to ensure data remains secure, private, accurate, and useful.
* [Next-Gen Commerce Experiences Simplify Shopping](https://www.twilio.com/en-us/resource-center/podcasts/how-next-gen-commerce-experiences-simplify-shopping.md): Robert Gash of Hearst Magazines shares how AI is reshaping consumer experiences and simplifying purchase decisions through smarter strategies.
* [Awesome Email Copywriting: A How To (With Examples)](https://www.twilio.com/en-us/resource-center/email-copywriting-best-practices-examples.md): Learn how to write engaging email copy from headlines to CTAs. Discover tips for crafting compelling copy that converts and strategies for editing your content.
* [Build Lifelong Supporters Through SMS & Email | Twilio](https://www.twilio.com/en-us/resource-center/nonprofit-donor-webinar.md): Discover how to create a multi-channel approach to inspire action, convert donors, and build relationships through personalized SMS & email communications.
* [Building Intelligence: How Teradata’s CPO Is Shaping the Future of Data and AI](https://www.twilio.com/en-us/resource-center/podcasts/building-intelligence-how-teradata-cpo-is-shaping-the-future-of-data-and-ai.md): In this episode of Builders Wanted, we’re joined by Sumeet Arora, Chief Product Officer at Teradata. Sumeet shares his insights on the importance of speed and innovation in the fields of data analytics and AI, emphasizing how Teradata delivers impactful business results by transforming complex data challenges into actionable solutions.
* [Five trends shaping the future of travel | Twilio](https://www.twilio.com/en-us/resource-center/5-trends-shaping-the-future-of-travel.md): Explore how AI is reshaping guest experience
* [Secure AI for Public Sector Transformation](https://www.twilio.com/en-us/resource-center/secure-ai-for-public-sector-transformation.md): Learn how public sector agencies use Twilio and AI to build secure, compliant workflows that enable scalable, intelligent citizen communication.
* [Healthcare & Life Sciences Summit](https://www.twilio.com/en-us/resource-center/hls-summit-on-demand-webinar.md): Explore the impact of behavioral science on healthcare outcomes at the Healthcare & Life Sciences Summit. Join us for insights and discussions.
* [Choose the Best Customer Data Tools Today](https://www.twilio.com/en-us/resource-center/how-to-navigate-the-sea-of-customer-data-tools.md): Struggling to pick from 7,000 data tools? Learn how to select the right tech stack for now and the future. Get expert tips and insights!
* [How To Create Email Newsletters](https://www.twilio.com/en-us/resource-center/how-to-create-email-newsletters.md): This how-to guide provides insight and best practice tips to optimize your newsletters, whether you’re iterating and improving an existing newsletter, or starting from scratch.
* [Customer Data Platforms: Build, Buy...or Both?](https://www.twilio.com/en-us/resource-center/cdp-build-buy-both.md): In our new guide, we cover the pros and cons of building or buying a CDP, and discuss a third option: harnessing the benefits of both with a hybrid model.
* [Marketing and Transactional Email](https://www.twilio.com/en-us/resource-center/marketing-and-transactional-email.md): This guide dives into the nuances between transactional content, promotional emails, and those that blend a bit of both
* [Podcasts Page Template](https://www.twilio.com/en-us/resource-center/podcasts/podcasts-page-template.md): 
* [Transforming Healthcare Communication with AI](https://www.twilio.com/en-us/resource-center/ai-in-healthcare.md): Explore how AI is improving patient engagement, streamlining workflows, and preserving the human touch in healthcare communication.
* [Exploring Big Data Examples Across Industries](https://www.twilio.com/en-us/resource-center/big-data-examples.md): Dive into big data use cases & applications across industries, and learn how Segment enables businesses to harness data effectively.
* [The Consumer Data Revolution in Asia Pacific](https://www.twilio.com/en-us/resource-center/consumer-data-revolution-in-apac.md): Learn about the shift in consumer attitudes on data sharing and engaging with brands.
* [Tracking plans for B2B companies](https://www.twilio.com/en-us/resource-center/tracking-plans-for-b2b-companies.md): Learn how to setup your tracking if you are a business that sells to other businesses.
* [Four Customer Engagement Trends to Watch](https://www.twilio.com/en-us/resource-center/four-customer-engagement-trends-to-watch.md): Download this infographic for a quick visual and plan for what to do with the four biggest customer engagement trends this year.
* [CDP Playbook for Data Teams](https://www.twilio.com/en-us/resource-center/cdp-playbook-data-teams.md): Unlock insights with AI. Learn how Fender, Typeform, and SpotHero data teams achieve goals. Elevate your customer-centricity. Download now!
* [Customer data: how to make the most of your data](https://www.twilio.com/en-us/resource-center/making-the-most-of-your-customer-data.md): Customer data is information about who your customers are and how they use your product. Learn types, collection methods, and how to use it.
* [Setting company strategy with data](https://www.twilio.com/en-us/resource-center/setting-company-strategy-with-data.md): How can you use data to set your company's strategy? We'll share how we think about this at Twilio Segment.
* [Data-Driven Healthcare Strategies](https://www.twilio.com/en-us/resource-center/data-driven-healthcare-strategies.md): Seven steps for helping marketing and engineering teams find the value in purchasing a mutually beneficial tech solution.
* [Thank You](https://www.twilio.com/en-us/resource-center/transforming-public-services-whitepaper-apj/thank-you1.md): 
* [How to Engage Volunteers and Donors with Twilio for Salesforce](https://www.twilio.com/en-us/resource-center/how-to-engage-volunteers-and-donors-with-twilio-for-salesforce.md): Learn how nonprofits use SMS through Twilio for Salesforce to talk with and listen to people in their communities. Engage volunteers and donors effectively with this tool.
* [State of Digital Identity Fraud | Twilio](https://www.twilio.com/en-us/resource-center/state-of-digital-identity-fraud.md): Learn how to protect your business from digital identity fraud. Discover its impact, types, and strategies to mitigate its risk.
* [Communications as a Revenue Stream | Twilio](https://www.twilio.com/en-us/resource-center/communications-as-a-revenue-stream.md): Discover how Twilio messaging helps you drive ROI, scale reliably, and turn every interaction into a growth opportunity.
* [Customer Acquisition Cost Guide 2024](https://www.twilio.com/en-us/resource-center/customer-acquisition-cost.md): Discover how to calculate CAC, identify a good CAC, and reduce it while boosting your LTV
* [Guide to Customer Messaging | Twilio](https://www.twilio.com/en-us/resource-center/guide-to-customer-messaging.md): Discover how to create effective customer engagement by leveraging SMS, email, WhatsApp, push notifications, and more in this comprehensive guide.
* [Building a Category with AI Wearables](https://www.twilio.com/en-us/resource-center/podcasts/building-a-category-with-ai-wearables.md): Learn how Meta is using multimodal AI to enhance everyday life with their Ray-Ban Meta Glasses, as discussed by Global Director of Marketing.
* [Why Bad Data Happens to Good Companies](https://www.twilio.com/en-us/resource-center/why-bad-data-happens-to-good-companies.md): Learn how to identify and fix the common issues that cause bad data, and how to ensure high-quality, accurate data at scale.
* [Thank You](https://www.twilio.com/en-us/resource-center/2024-CMSWIre-Webinar-Nonprofit-AI-Engagement/thank-you.md): 
* [Emerging Trends and the Future of Rich Business Messaging](https://www.twilio.com/en-us/resource-center/emerging-trends-and-the-future-of-business-messaging.md): 
* [Top 7 Examples of Customer Personalization](https://www.twilio.com/en-us/resource-center/7-examples-customer-personalization.md): See 7 examples of customer personalization to inspire your strategy and deliver tailored experiences that boost engagement and retention.
* [Rewiring Financial Engagement: How DailyPay Connects with Millions in Real Time](https://www.twilio.com/en-us/resource-center/podcasts/rewiring-financial-engagement-how-dailypay-connects-with-millions.md): In this episode of Builders Wanted, we sit down with Dar Miranda, VP of Customer Engagement at DailyPay, to delve into the innovative strategies behind real-time financial management for workers. Explore how financial stress can impact employee engagement, the potential shift towards employee-centric pay models, and the bold moves Daily Pay is making to transform traditional payroll systems.
* [How to use owned media channels to boost marketing ROI | Twilio](https://www.twilio.com/en-us/resource-center/use-owned-media-channels-boost-marketing-roi.md): Learn how owned channels — like push notifications, email, and SMS — can help your business invest in customer loyalty and build better, more cost-effective user experiences.
* [Building Conversational Ads with WhatsApp](https://www.twilio.com/en-us/resource-center/best-practices-in-conversational-messaging-with-whatsapp-webinar-2022.md): Discover effective strategies for creating conversational ads on WhatsApp to boost conversion rates and lower customer acquisition costs.
* [Designing at the Edge: How Adobe Builds for Creativity, Scale, and Trust](https://www.twilio.com/en-us/resource-center/podcasts/designing-at-the-edge-how-adobe-builds-for-creativity.md): In this episode of Builders Wanted, we’re joined by Ann Rich, Senior Director of Design at Adobe. Kailey and Ann dive into the intricate world of product design where empathy drives innovation. They discuss the challenges and strategies in leading design at scale, how Adobe builds trust in the era of generative AI, and the importance of cross-functional collaboration.
* [From Big Data to Big Profits](https://www.twilio.com/en-us/resource-center/5-fresh-strategies-to-drive-growth.md): Discover AI-driven insights with Twilio Segment CDP. Boost personalization, loyalty, & conversion. Gain transformative big data use cases.
* [Hybrid Workforce for Financial Services | Twilio](https://www.twilio.com/en-us/resource-center/hybrid-workforce-finanical-services-ebook.md): Discover how to implement compliant remote work and key considerations for a seamless transition to a hybrid work model in financial services without disruption.
* [The Power of Personalisation: Building Trust in the Age of Privacy](https://www.twilio.com/en-us/resource-center/trust-data-you-can-build-on.md): Discover how Twilio Segment's trusted CDP empowers 25,000+ businesses to personalize with reliable customer data. Build trust in the age of privacy!
* [Mind the Gap: Why Fintechs Keep Missing High-Intent Moments](https://www.twilio.com/en-us/resource-center/mind-the-gap-fintech.md): Discover how leading fintechs are closing the ‘signal gap’ and turning real-time customer data into real growth.
* [Closing the Trust Gap](https://www.twilio.com/en-us/resource-center/brand-guide-close-the-trust-gap.md): Learn about trust, customer engagement, and unlocking business value from a survey of hundreds of individuals and business leaders. Discover actionable steps to close the trust gap.
* [Building the Case for Modern Public Sector Messaging](https://www.twilio.com/en-us/resource-center/the-case-for-modern-public-sector-messaging.md): This report uses current data to make the case for modernization and outlines practical, low-disruption paths forward for agencies ready to meet today's citizen expectations.
* [Twilio/Deloitte Digital Close the Trust Gap Webinar | Twilio](https://www.twilio.com/en-us/resource-center/twilio-deloitte-trust-webinar.md): Join Twilio and Deloitte as they discuss the importance of trust in business relationships and how to enhance customer engagement through trust-building strategies.
* [The Ultimate Guide to Customer Retention for 2023](https://www.twilio.com/en-us/resource-center/the-ultimate-guide-to-customer-retention-for-2023.md): To retain customers during this challenging economic period, companies need proven customer retention strategies and data-driven insights from a CDP.
* [Using Data Drive Ad Spend Optimisation](https://www.twilio.com/en-us/resource-center/using-data-drive-ad-spend-optimisation.md): Twilio Segment helps increase ROAS through access to centralised data that enables marketers to maximise advertising reach and impact.
* [Twilio Named a Leader for the Fifth Time in IDC Marketscape for CPaaS! | Twilio](https://www.twilio.com/en-us/resource-center/twilio-cpaas-leader-idc-marketscape.md): For the fifth time, Twilio has been recognized as a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment report
* [Five trends shaping the future of retail | Twilio](https://www.twilio.com/en-us/resource-center/5-trends-shaping-the-future-of-retail.md): Discover how AI and voice are transforming retail, and how shopping is becoming more conversational.
* [Combining Attribution and Real World Insights](https://www.twilio.com/en-us/resource-center/podcasts/combining-attribution-and-real-world-insights.md): Listen to Equifax's CMO Laura Trotter discuss attribution, macroeconomic uncertainty, and organizational alignment on Twilio's podcast.
* [Personalization or Creativity in Marketing?](https://www.twilio.com/en-us/resource-center/precise-personalisation-killing-creativity.md): Learn how personalisation, when done correctly, can enable companies to market to key customers with relevant content without compromising privacy.
* [Thank You](https://www.twilio.com/en-us/resource-center/transforming-public-services-webinar/thank-you.md): 
* [Modern Patient Engagement Guide](https://www.twilio.com/en-us/resource-center/achieving-modern-patient-engagement.md): Learn more about data centralization and interoperability use cases for Healthcare & Life Sciences.
* [Thank You](https://www.twilio.com/en-us/resource-center/unlocking-the-potential-of-ai-in-nonprofit-and-public-sector-eng/thank-you.md): 
* [Modernizing Federal Health IT with AI & Automation](https://www.twilio.com/en-us/resource-center/modernizing-federal-health.md): Discover how AI, automation, and cloud tools are transforming patient engagement and care delivery for government and nonprofit healthcare providers.
* [Dom Selvon on Agility & Hybrid Architecture](https://www.twilio.com/en-us/resource-center/podcasts/unlocking-agility-composable-solutions-flexible-stacks-and-hybrid-architectures.md): Dom Selvon of Apply Digital talks composable tech, hybrid architectures, and building seamless, ethical, and sustainable CX on Twilio’s podcast.
* [The Definitive Guide to Customer Data Platforms](https://www.twilio.com/en-us/resource-center/definitive-guide-cdp.md): Guide explaining how all teams within an organization can gain a competitive advantage with a customer data platform
* [What is a Data Governance Policy?](https://www.twilio.com/en-us/resource-center/data-governance/policy.md): A data governance policy is a set of best practices and guidelines on how a business is protecting their data quality and integrity.
* [2024 Guide to Business Messaging Number Types](https://www.twilio.com/en-us/resource-center/messaging-guide-2024-number-types.md): Learn about the different types of numbers used in business messaging in our comprehensive guide for 2024.
* [Secure Interactions with Two-Factor Authentication | Twilio](https://www.twilio.com/en-us/resource-center/securing-digital-interactions-webinar.md): Learn how Western Union Business Solutions implemented Twilio's user verification API and the considerations for build vs buy decisions.
* [Data Warehouse CDP Interoperability](https://www.twilio.com/en-us/resource-center/download/data-warehouse-cdp-interoperability.md): Discover SEO secrets with advanced market-competitive analysis. Boost rankings and traffic using actionable insights—elevate your strategy today!
* [An Email Marketer's Time-Saving Toolkit](https://www.twilio.com/en-us/resource-center/an-email-marketers-time-saving-toolkit.md): Maximize productivity and achieve your marketing goals with this comprehensive toolkit designed for email marketers.
* [Engaging Consumers Through Human-Centric Strategies](https://www.twilio.com/en-us/resource-center/podcasts/engaging-consumers-through-human-centric-strategies.md): Umi Patel, VP of Consumer Insights & Analytics at PepsiCo, explores the power of household data for personalization and human-centric storytelling.
* [Gartner® Innovation Insight: Healthcare Provider Industry Cloud Platforms | Twilio](https://www.twilio.com/en-us/resource-center/gartner-reprint-healthcare-provider-icp.md): In this report, we see Gartner examine how the healthcare provider industry cloud platform approach enables CIOs to break free from rigid cycles, compose AI-driven digital experiences using agentic AI, and better patient outcomes.
* [From SMS to RCS: The Next Generation of Messaging | Twilio](https://www.twilio.com/en-us/resource-center/sms-rcs-next-generation-of-messaging.md): Check out our infographic to learn how RCS can boost engagement and deliver richer customer interactions.
* [Ultimate Guide to Email Segmentation](https://www.twilio.com/en-us/resource-center/the-essential-guide-to-email-segmentation.md): Learn about email segmentation in email marketing and how you can use this strategy to grow engagement with your recipients.
* [15 Key Growth Marketing Metrics to Track](https://www.twilio.com/en-us/resource-center/growth-marketing-metrics.md): Discover the top growth marketing metrics you should track to measure performance
* [Flex Agile Workforce Webinar | Twilio](https://www.twilio.com/en-us/resource-center/flex-agile-workforce-webinar.md): Learn how Lyft quantified ROI by using Twilio Flex to enhance customer experiences in an interview with an Omdia analyst.
* [Data Integration: Definition, Examples & Integration Systems](https://www.twilio.com/en-us/resource-center/data-integration.md): Data integration combines critical data from multiple sources into a unified view. Learn how to leverage this for powerful insights, actionable discoveries, and efficient data management.
* [Save Time & Money with AI](https://www.twilio.com/en-us/resource-center/save-time-money-ai.md): Discover actionable AI strategies for smarter, faster marketing. Learn personalization, email automation, content creation, and more. Get your free eBook!
* [Ted Chi, Episode Summary & Key Takeaways](https://www.twilio.com/en-us/resource-center/podcasts/giving-your-consumer-a-seat-at-the-table.md): Ted Chi shares data-driven strategies for building strong consumer relationships and staying ahead of trends with actionable insights and advice.
* [Thank You](https://www.twilio.com/en-us/resource-center/scale-your-impact-with-ai-powered-engagement/thank-you.md): 
* [Phishing, Doxxing, Botnets, and Other Email Scams](https://www.twilio.com/en-us/resource-center/phishing-doxxing-botnets-and-other-email-scams-what-you-need-to-know.md): VP of Industry Relations, Len Shneyder, explains the latest email scams you should know about.
* [Technical Buy-In for Marketing](https://www.twilio.com/en-us/resource-center/unlocking-technical-buy-in-marketing-solutions.md): Discover how to boost team collaboration and secure stakeholder buy-in. Learn proven methods to define goals, set budgets, and achieve success. Act now!
* [Twilio SendGrid Buyer's Guide](https://www.twilio.com/en-us/resource-center/sendgrid-buyers-guide.md): This Buyer’s Guide outlines the benefits of choosing Twilio SendGrid to be your trusted partner.
* [ROAS & Advertising Efficiency Guide](https://www.twilio.com/en-us/resource-center/roas-advertising-efficiency-guide.md): All our best advice on data-driven advertising efficiency into one ebook, and best practices to drive ROAS and ROI from marketing campaigns.
* [Thank You](https://www.twilio.com/en-us/resource-center/modernizing-federal-health/thank-you.md): 
* [Boost Brand Loyalty with Seamless Customer Support](https://www.twilio.com/en-us/resource-center/podcasts/building-brand-loyalty-through-frictionless-customer-support.md): Adele Hedden from Faire discusses how to create a proactive customer service model using data and strategies to enhance employee and customer experiences.
* [How to Deliver AI-Powered, Personalized Citizen Experiences](https://www.twilio.com/en-us/resource-center/deliver-ai-powered-personalized-citizen-experiences.md): State and local leaders face rising expectations and tight budgets. This webinar offers a blueprint for using AI to modernize securely.
* [Five Reasons To Use The WhatsApp Business API - Messaging](https://www.twilio.com/en-us/resource-center/five-reasons-to-use-whatsapp-business-api.md): Discover how to improve your customer’s experience by incorporating WhatsApp Business messaging within your communication platform.
* [Comparing Prescriptive & Predictive Analytics](https://www.twilio.com/en-us/resource-center/prescriptive-vs-predictive-analytics.md): Explore the differences between prescriptive and predictive analytics. Understand their unique benefits, applications, and how they can revolutionize your data strategy.
* [Salon Strategy: How L’Oréal Scales Professional Beauty from the Inside Out](https://www.twilio.com/en-us/resource-center/podcasts/salon-strategy-how-loreal-scales-professional-beauty.md): In this episode of Builders Wanted, we’re joined by Kevin Stang, Chief of Staff to the President of the US Professional Products Division at L’Oréal. Kevin shares his unique perspective on aligning purpose with performance, leading high-powered teams, and fostering innovation in the beauty industry. He highlights the importance of investing in talent, the role of 360 marketers, and the real-world insights and adaptability required to stay ahead of trends.
* [RCS Is Here: The Strategic Approach to Multi-Channel Messaging](https://www.twilio.com/en-us/resource-center/RCS-Webinar-The-Strategic-Approach-To-Multi-Channel-Messaging.md): The launch of Apple’s iOS 18, and the RCS capabilities that come with it, have set the marketing and customer engagement world on a path towards a new future of business-to-consumer messaging. While the excitement of rich content, media, and verified senders continues to grow, there are still a lot of unanswered questions about how businesses can start engaging their customers over RCS. Learn more about the global messaging landscape and availability over time, and how to successfully launch a completely new messaging channel without starting from scratch.
* [Identity Resolution Solutions](https://www.twilio.com/en-us/resource-center/identity-resolution-the-solution-to-customer-identity-in-a-cook.md): Discover identity resolution strategies, avoid common pitfalls, and explore Sanofi and Fender’s use cases. Learn Twilio Segment’s top approach. Read now!
* [Contact Center Infrastructure Product and Market Report | Twilio](https://www.twilio.com/en-us/resource-center/dmg-report-cloud-contact-center.md): Discover top trends and vendors in cloud-based contact centers, with a focus on Twilio Flex functions and capabilities.
* [Guide to U.S. SMS Compliance - Call & Text Marketing](https://www.twilio.com/en-us/resource-center/guide-to-us-sms-compliance.md): Knowing who, what, how, and when to message consumers in the United States can be challenging. In this whitepaper, we’ve compiled SMS best practices to help you determine your compliance strategy.
* [9 cross-selling tips & techniques to boost sales](https://www.twilio.com/en-us/resource-center/cross-selling-tips.md): Learn 9 proven cross-selling tips, techniques, and strategies to boost sales by recommending relevant products to the right customers at the right time.
* [Choose the Best Attribution Provider](https://www.twilio.com/en-us/resource-center/how-to-choose-the-best-attribution-provider.md): Looking for the best attribution provider? Learn about top tools, critical features, integrations, and multi-device coverage to enhance your marketing ROI.
* [CPaaS explained: what it is and how it works (2026)](https://www.twilio.com/en-us/resource-center/what-is-cpaas-guide.md): CPaaS explained: How businesses are using Communications Platforms as a Service to create superior omnichannel customer experiences
* [How Twilio Helps Healthcare Teams Adopt AI](https://www.twilio.com/en-us/resource-center/scaling-smarter-healthcare-teams-adopt-ai.md): This session offers practical takeaways helping healthcare teams deliver faster, more personalized care.
* [Email Automation: How to Send Automated Email Campaigns](https://www.twilio.com/en-us/resource-center/what-is-email-automation-and-how-to-use-it-in-your-campaign.md): Learn everything you need to know about email automation and email marketing automation to start sending automated campaigns at scale.
* [7 Easy AI Marketing Strategies eBook](https://www.twilio.com/en-us/resource-center/7-easy-ai-marketing-strategies-thank-you.md): Seven different ways to use AI to improve, safeguard, personalize (and more) your marketing campaigns.
* [Digital Future of Financial Services](https://www.twilio.com/en-us/resource-center/the-digital-future-of-financial-services.md): Discover why trusted data and AI are crucial for growth in financial institutions with case studies from top leaders. Learn the future today!
* [Transforming Public Services with Citizen-Centric Digital Solutions](https://www.twilio.com/en-us/resource-center/transforming-public-services-whitepaper-namer-emea.md): Explore how public sector organizations can harness AI, automation, and unified engagement platforms to meet rising citizen expectations. This whitepaper reveals actionable strategies, real-world case studies, and innovative solutions for delivering efficient, trustworthy, and citizen-centric digital services.
* [Omnichannel Marketing: A Complete Guide for 2024](https://www.twilio.com/en-us/resource-center/omnichannel-marketing-guide.md): Guide offers an in-depth look at omnichannel engagement and how to successfully implement it.
* [Democracy is Built on Communication | Twilio](https://www.twilio.com/en-us/resource-center/democracy-is-built-on-communication.md): Explore how organizations are using APIs to connect people with their elected officials in this report on democracy and communication.
* [5 Trends Shaping Marketing Engagement](https://www.twilio.com/en-us/resource-center/5-trends-changing-customer-engagement-marketing-campaigns.md): Discover 5 trends shaping customer engagement. Learn from Lyft & Vacasa, and explore tech investments for sustainable growth.
* [Mastering `.track()` Calls](https://www.twilio.com/en-us/resource-center/the-anatomy-of-a-track-call.md): Unlock powerful insights by perfecting `.track()` calls. Learn best practices, explore examples from major platforms, and simplify your analytics game.
* [Build A Mass Text System Using Bulk SMS | Twilio](https://www.twilio.com/en-us/resource-center/build-a-mass-text-system-using-bulk-sms.md): Text messaging in bulk is easy when you can reach people by SMS with one simple API request.
* [Future of AdTech & Measurement with Andrew Covato](https://www.twilio.com/en-us/resource-center/podcasts/navigating-the-future-of-adtech-and-measurement.md): Join Andrew Covato as he explores media mix modeling, AI in advertising, and scientific strategies for effective, data-driven marketing.
* [Top European Brands on Trusted Data](https://www.twilio.com/en-us/resource-center/top-european-brands-use-trusted-data.md): Curious how top European brands like Trustpilot, Vista, and Sanofi improve customer engagement using trusted data? Check out our new ebook to find out.
* [AI-Driven Customer Experience with Guneet Singh](https://www.twilio.com/en-us/resource-center/podcasts/The-Age-of-AI-Driven-Customer-Delight.md): Guneet Singh of AppFolio talks CX strategy, feedback loops, and finding the right balance between AI and human touch on Twilio’s podcast.
* [Leveraging Data Across the Entire Customer Lifecycle](https://www.twilio.com/en-us/resource-center/podcasts/leveraging-data-across-the-entire-customer-lifecycle.md): Chris Koehler of Box shares techniques for building pipeline, boosting retention, and driving revenue re-acceleration through cross-functional collaboration.
* [Building Bridges Between Customer Needs and Experience](https://www.twilio.com/en-us/resource-center/podcasts/building-a-bridge-between-customer-needs-and-customer-experience.md): Liz Miller of Constellation Research shares best practices for customer engagement, 'good data', and trends in marketing.
* [Phy-gital Engagement with Julie Roy of DSW | Twilio](https://www.twilio.com/en-us/resource-center/podcasts/phy-gital-customer-engagement-strategies-with-julie-roy-svp-and-cmo-of-dsw.md): Julie Roy of DSW shares strategies on phy-gital CX, brandformance, and building loyalty through content and community on Twilio’s Builders Wanted.
* [Antonia Wade on AI & the Modern Buyer Journey](https://www.twilio.com/en-us/resource-center/podcasts/unlocking-the-modern-buyers-journey-in-the-age-of-ai.md): Antonia Wade of PwC shares how marketers can redefine the buyer journey and adapt to AI’s impact on customer expectations on Twilio’s podcast.
* [Creativity-Led, Data-Informed, & Consumer-Inspired](https://www.twilio.com/en-us/resource-center/podcasts/creativity-led-data-informed-and-consumer-inspired.md): Listen to Elizabeth Preis, CMO at Anthropologie, discuss taking risks, omni-channel experiences, and crafting stories through data on Twilio's podcast.
* [Alex Levin on AI & Human-Centered Contact Centers](https://www.twilio.com/en-us/resource-center/podcasts/the-future-of-contact-centers-blending-ai-and-human-touch.md): Alex Levin of Regal.AI shares how to balance AI and human touch, drive customer centricity, and align company culture on Twilio’s podcast.
* [Bridging the Trust Gap](https://www.twilio.com/en-us/resource-center/podcasts/bridging-the-trust-gap-culturally-intelligent-strategies-for-brand-resonance.md): Dr. Anastasia Gabriel of Reddit discusses inclusive marketing, cultural intelligence, and trust-building on Twilio's Builders Wanted podcast.
* [Designing Relevant Experiences with Behavioral Data](https://www.twilio.com/en-us/resource-center/podcasts/designing-relevant-experiences-with-behavioral-data.md): Listen to Erika Reed from General Mills discuss value exchange for consumer data, grappling with unknown traffic, and focusing on behavioral data.
* [Nonprofit Alerts and Notifications Webinar | Twilio](https://www.twilio.com/en-us/resource-center/nonprofit-alerts-notifications-webinar.md): Discover how nonprofits integrate emergency alerts, appointment reminders, and behavioral nudges into their workflows for community engagement.
* [Twilio for Humanitarian Response | Twilio](https://www.twilio.com/en-us/resource-center/humanitarian-response-brief.md): Explore how organizations like Norwegian Refugee Council and Save The Children leverage digital communications with Twilio for humanitarian aid.
* [Congress on Speed Dial: Advocacy in the Age of Twilio | Twilio](https://www.twilio.com/en-us/resource-center/congress-on-speed-dial--advocacy-in-the-age-of-twilio.md): Learn how to effectively engage with Congress using Twilio for advocacy efforts in the digital age.
* [The Rising Cost of Fraud Webinar | Twilio](https://www.twilio.com/en-us/resource-center/rising-cost-of-fraud-webinar.md): Discover how fraud has evolved in modern times and learn how to combat it using Twilio's 2FA and Verify in this webinar.
* [Mobile-izing Design and Development for Real World Needs | Twilio](https://www.twilio.com/en-us/resource-center/mobile-izing-design-and-development-for-real-world-needs.md): Learn how to create mobile-friendly designs and applications to address real-world user needs in this comprehensive guide on mobile-izing design and development.
* [Finding Emergency Shelter Faster with Twilio | Twilio](https://www.twilio.com/en-us/resource-center/finding-emergency-shelter-faster-with-twilio.md): Discover how Twilio can help you quickly locate emergency shelter when you need it most. Trust Twilio for fast and reliable assistance.
* [The Ultimate Guide to Customer Segmentation | Twilio](https://www.twilio.com/en-us/resource-center/ultimate-guide-customer-segmentation.md): Learn how segmenting users based on values, needs, and behaviors can help your business send the right message to the right person at the right time.
* [Building a great digital experience | Twilio](https://www.twilio.com/en-us/resource-center/org-state-customer-engagement-webinar.md): The Norwegian Refugee Council shares how it created a custom, omnichannel engagement solution with Twilio to provide support across 25+ countries.
* [Your Guide to Quitting Third Party Cookies | Twilio](https://www.twilio.com/en-us/resource-center/quitting-third-party-cookies.md): Learn the solutions and strategies that can help your business prepare for a cookieless future ahead of Google's 2024 third-party cookie deprecation deadline.
* [Replatforming Customer Engagement Financial Services | Twilio](https://www.twilio.com/en-us/resource-center/replatforming-customer-engagement-ebook.md): Learn how to upgrade your customer engagement strategy by leveraging Twilio to increase efficiency and drive innovation across multiple channels.
* [Stop Losing Candidates to Silence, Add Two-Way SMS to Oracle HCM](https://www.twilio.com/en-us/resource-center/add-two-way-sms-oracle-hcm.md): 
* [A Connectivity Playbook for Disaster Response](https://www.twilio.com/en-us/resource-center/connectivity-playbook-for-disaster-response.md): Learn how disaster response and humanitarian teams build resilient communication systems. Explore Twilio's playbook to reach communities when seconds count.

## Public-Policy

* [Illegal Robocalls’ Days are Numbered: Congress Passes the Pallone-Thune TRACED Act](https://www.twilio.com/en-us/public-policy/blog/days-of-illegal-robocalls-days-are-numbered.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Ensuring Continuity in EU-U.S. Data Transfers for Twilio Customers](https://www.twilio.com/en-us/public-policy/blog/ensuring-continuity-twilio-customers-eu-us-data-transfers.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Blog: Blocking Robocalls? Yay! Accidentally Blocking Wanted Calls by Consumers? Nay!](https://www.twilio.com/en-us/public-policy/blog/blog-blocking-robocalls-yay-accidentally-blocking-wanted-calls-b.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio blog on FCC emergency COVID-19 communications exemptions to TCPA](https://www.twilio.com/en-us/public-policy/blog/fcc-supports-emergency-covid-19-comms-exemptions-tcpa.md): Twilio blog on FCC emergency COVID-19 communications exemptions to TCPA
* [Statement on FCC's Proposed Rule to Block Robocalls](https://www.twilio.com/en-us/public-policy/blog/statement-fccs-proposed-rule-block-robocalls.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Statement: Twilio Supports FCC's Anti-Spoofing and Robocall Efforts](https://www.twilio.com/en-us/public-policy/blog/statement-twilio-supports-fccs-anti-spoofing-and-robocall-effort.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio's General Counsel Karyn Smith Talks About Privacy Issues During COVID-19 With FTC Commissioner Christine Wilson](https://www.twilio.com/en-us/public-policy/blog/privacy-during-covid-19-ftc-commissioner-christine-wilson.md): Twilio's General Counsel Karyn Smith talks about privacy issues during COVID-19 with FTC Commissioner Christine Wilson
* [Statement on FCC's Proposal for Carriers to Block Robocalls](https://www.twilio.com/en-us/public-policy/blog/statement-fccs-proposal-carriers-block-robocalls.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Ireland Limited Reference Interconnect Offer (RIO) - Fixed](https://www.twilio.com/en-us/public-policy/blog/twilio-ireland-limited-reference-interconnect-offer-rio-fixed.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Universal Service Fund Reform Potential Impacts on Twilio's Customers](https://www.twilio.com/en-us/public-policy/blog/universal-service-fund-reform-impact.md): The FCC is considering reforms to the Universal Service Fund. We have provided an overview to potential impacts on Twilio's customers.
* [Statement on FCC SHAKEN/STIR Implementation Proposal](https://www.twilio.com/en-us/public-policy/blog/statement-fcc-shakenstir-implementation-proposal.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Named to USTelecom’s Industry Traceback Group to Help Stop Illegal Robocalls](https://www.twilio.com/en-us/public-policy/blog/twilio-joins-industry-traceback-group-to-help-stop-illegal-roboc.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Statement on Carriers and State A.G.s Anti-Robocall Program](https://www.twilio.com/en-us/public-policy/blog/statement-carriers-and-state-gs-anti-robocall-program.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Blog: Blocking Robocalls? Yay! Accidentally Blocking Wanted Calls by Consumers? Nay!](https://www.twilio.com/en-us/public-policy/blog/blog-blocking-robocalls-yay-accidentally-blocking-wanted-calls-consumers-nay.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Statement on Congressional Passage of the Pallone-Thune TRACED Act](https://www.twilio.com/en-us/public-policy/blog/twilio-statement-congressional-passage-pallone-traced-act.md): Twilio statement on Congressional passage of Pallone TRACED Act
* [Statement on Senate Passage of TRACED Act](https://www.twilio.com/en-us/public-policy/blog/statement-senate-passage-traced-act.md): Statement on Senate Passage of TRACED Act Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Statement: Energy & Commerce Committee's Passage of Stop Robocalls Act](https://www.twilio.com/en-us/public-policy/blog/statement-energy-commerce-committees-passage-stop-robocalls-act.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Blog: Twilio Helps Launch Enterprise Cloud Coalition](https://www.twilio.com/en-us/public-policy/blog/blog-twilio-helps-launch-enterprise-cloud-coalition.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Statement on House Passage of Stop Bad Robocalls Act](https://www.twilio.com/en-us/public-policy/blog/statement-house-passage-stop-bad-robocalls-act.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Statement on Senate Passage of Infrastructure Jobs Act](https://www.twilio.com/en-us/public-policy/blog/statement-on-senate-passage-of-infrastructure-jobs-act.md): Twilio Statement on Senate Passage of Infrastructure Jobs Act
* [Twilio Joins FCC Chairman and Colorado AG in Robocall Panel Discussion](https://www.twilio.com/en-us/public-policy/blog/twilio-joins-fcc-chairman-and-colorado-ag-robocall-panel-discuss.md): USTelecom hosted a panel discussion with the FCC, Colorado attorney general and Twilio about the progress of efforts to stop illegal robocalls
* [Public Consultation on Luxembourg RIO](https://www.twilio.com/en-us/public-policy/blog/reference-interconnection-offer-rio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Blog](https://www.twilio.com/en-us/public-policy/blog.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Statement on FCC Truth in Caller ID Act Vote](https://www.twilio.com/en-us/public-policy/blog/statement-fcc-truth-caller-id-act-vote.md): Statement on FCC Truth in Caller ID Act Vote
* [Twilio Joins State Attorneys General To Fight Illegal Robocalls](https://www.twilio.com/en-us/public-policy/blog/twilio-joins-state-attorneys-general-to-fight-illegal-robocalls.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Named to USTelecom’s Industry Traceback Group to Help Stop Illegal Robocalls](https://www.twilio.com/en-us/public-policy/blog/twilio-joins-industry-traceback-group-to-help-stop-illegal-robocalls.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
* [Twilio Ireland Limited Reference Interconnect Offer (RIO) - Fixed](https://www.twilio.com/en-us/public-policy/blog/takeaways-from-supremecourt-decision-on-facebook-robocall-case.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.

## Careers

* [Candidate resources](https://www.twilio.com/en-us/careers/candidate-resources.md): Join our team of builders. Find resources to help you successfully apply and interview to work at Twilio.

## Developers

* [Developer Hub](https://www.twilio.com/en-us/developers/user-authentication-verification.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/voice.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/rcs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/video.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/sendgrid-email.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/signal-2026.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/conversations-apis.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/whatsapp.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/messaging.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
* [Developer Hub](https://www.twilio.com/en-us/developers/conversation-relay.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## State-Of-Customer-Engagement

* [Trend 5](https://www.twilio.com/en-us/state-of-customer-engagement/2023/trend-5.md): 
* [State of Customer Engagement 2023](https://www.twilio.com/en-us/state-of-customer-engagement/2023.md): 
* [Trend-1](https://www.twilio.com/en-us/state-of-customer-engagement/2023/trend-1.md): 
* [Trend 4](https://www.twilio.com/en-us/state-of-customer-engagement/2023/trend-4.md): 
* [Trend 2](https://www.twilio.com/en-us/state-of-customer-engagement/2023/trend-2.md): 
* [trend-3](https://www.twilio.com/en-us/state-of-customer-engagement/2022/trend-3.md): 
* [trend-1](https://www.twilio.com/en-us/state-of-customer-engagement/2022/trend-1.md): 
* [trend-4](https://www.twilio.com/en-us/state-of-customer-engagement/2022/trend-4.md): 
* [Trend 3](https://www.twilio.com/en-us/state-of-customer-engagement/2023/trend-3.md): 
* [trend-2](https://www.twilio.com/en-us/state-of-customer-engagement/2022/trend-2.md): 
* [2022 Twilio State of Customer Engagement Report](https://www.twilio.com/en-us/state-of-customer-engagement/2022.md): 
* [trend-5](https://www.twilio.com/en-us/state-of-customer-engagement/2022/trend-5.md): 

## Developer Hub

* [Developer Hub](https://www.twilio.com/en-us/developers.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Support Plans for Text, VoIP & Voice APIs - Twilio |

* [Support Plans for Text, VoIP & Voice APIs - Twilio |](https://www.twilio.com/en-us/support-plans.md): Get support when you need it with 24x7 emergency responses, live phone support, guaranteed response times, and flexible plans.

## Integrations

* [Replit Twilio Integrations](https://www.twilio.com/en-us/integrations/replit.md): 
* [Salesforce Twilio Integrations](https://www.twilio.com/en-us/integrations/salesforce.md): Maximize Salesforce with Twilio’s integrated communications platform. Experience real-time, multi-channel engagement.

## Press | Twilio

* [Press | Twilio](https://www.twilio.com/en-us/press.md): 

## Help

* [assistance-business-account](https://www.twilio.com/en-us/help/assistance-business-account.md): 
* [European Digital Services Act Notice and Action Form | Twilio](https://www.twilio.com/en-us/help/eu-dsa-complaint.md): Pursuant to Article 16 of the EU Digital Services Act (DSA), individuals and entities may use this form to submit notices about suspected illegal email content.
* [Talk to Sales | Twilio](https://www.twilio.com/en-us/help/sales.md): Talk to sales and let our experts find the right solutions for you.
* [Talk to Sales | Twilio](https://www.twilio.com/en-us/help/owl-sales.md): Talk to sales and let our experts find the right solutions for you.
* [Abuse](https://www.twilio.com/en-us/help/abuse.md): 
* [Email Upgrade Request](https://www.twilio.com/en-us/help/email-upgrade-request.md): 
* [Demo Request | Twilio](https://www.twilio.com/en-us/help/demo-request.md): Talk to sales and let our experts find the right solutions for you.
* [Talk to Sales | Twilio](https://www.twilio.com/en-us/help/contact-sales.md): Talk to sales and let our experts find the right solutions for you.
* [thanks](https://www.twilio.com/en-us/help/thanks.md): 

## Twilio and HIPAA | Twilio

* [Twilio and HIPAA | Twilio](https://www.twilio.com/en-us/hipaa.md): Twilio provides a trusted platform for customers who are subject to HIPAA. Twilio customers can enter into a Business Associate Agreement (BAA) with Twilio and process, store, and transmit protected health information (PHI) in a compliant manner.

## Partners

* [Become a Partner | Twilio](https://www.twilio.com/en-us/partners/login.md): The Twilio Build Partner Program is designed to address the specific needs of Technology and Consulting partners. Each program provides partners with resources to build upon the Twilio platform and support the growing needs of their customers.
* [Twilio Segment Joins MACH Alliance](https://www.twilio.com/en-us/partners/cdp-mach-alliance.md): Discover why Twilio Segment joined MACH Alliance! Explore 750+ integrations and top interoperability for scalable tech solutions. Learn more now!
* [Find a Twilio System Integrator Partner | Twilio](https://www.twilio.com/en-us/partners/integrators.md): Find a partner to help you build the perfect customer experience for your customers using the Twilio platform.
* [Intelligent Ad Spending with Twilio Segment & Meta API](https://www.twilio.com/en-us/partners/cdp-meta.md): Leverage predictive AI for better match rates and lookalike audiences. Optimize ad spend using Twilio Segment and Meta's Conversions API. Boost ROI now!
* [Unify Customer Data Fast with Twilio Segment and AWS](https://www.twilio.com/en-us/partners/cdp-aws.md): Unify your first-party data with Twilio Segment and AWS. Access, manage, and activate customer insights across S3, Redshift, Kinesis, and more. Start now!
* [Twilio Segment Developer Portal](https://www.twilio.com/en-us/partners/cdp-developer-portal.md): Instantly activate your first-party data in minutes. Connect to 700+ data sources with ease. Start building your Twilio Segment integration today!
* [Find a Twilio SaaS Partner | Twilio](https://www.twilio.com/en-us/partners/saas.md): Purchase a pre-built solution from a partner which natively embeds Twilio products and services into their application.
* [Build your business as a Twilio partner](https://www.twilio.com/en-us/partners/become-a-partner.md): Twilio Build Partner Program: resources for Technology & Consulting partners to build on Twilio and better support growing customer needs.

## Twilio - COVID-19 Digital Engagement Report | Twilio

* [Twilio - COVID-19 Digital Engagement Report | Twilio](https://www.twilio.com/en-us/covid-19-digital-engagement-report.md): 

## Editions | Twilio

* [Editions | Twilio](https://www.twilio.com/en-us/editions.md): Run enterprise communications at scale using Twilio’s suite of access management controls, administration tools and security features.

## Move Faster with a Twilio Partner for Custom Solutions

* [Move Faster with a Twilio Partner for Custom Solutions](https://www.twilio.com/en-us/partners.md): Discover top Twilio partners to build bespoke solutions or utilize pre-built SaaS products. Accelerate time to market with expert guidance today!

## Events | Twilio

* [Events | Twilio](https://www.twilio.com/en-us/events.md): Connect with the Twilio team for product tours, superclasses, industry talks, and other virtual gatherings. Check out our upcoming Twilio events.

## Interconnect

* [Apply for Interconnect | Twilio](https://www.twilio.com/en-us/interconnect/apply.md): Please provide us with some information about your communication traffic and we will contact you regarding Twilio Interconnect.

## Data Privacy | Twilio

* [Data Privacy | Twilio](https://www.twilio.com/en-us/privacy.md): Learn how Twilio protects your privacy and personal data. We build every product and process around privacy to maintain compliance with the latest data protection regulations and your preferences.

## Product, services, features

* [Product, services, features](https://www.twilio.com/en-us/products.md): Everything you need to build intelligent and engaging customer experiences. Reach customers in 180+ countries with personalized messages across SMS, voice, email, chat, WhatsApp, RCS, and more.

## Engage

* [Engage](https://www.twilio.com/en-us/twilio-engage.md): Deliver precise, personalized engagement that responds to customer interactions in real time, across any channel or application.

## Why Choose Twilio | Twilio

* [Why Choose Twilio | Twilio](https://www.twilio.com/en-us/why-twilio.md): Explore how Twilio is different from competitors and why you should use it to unlock the potential of every customer.

## Interconnect | Twilio

* [Interconnect | Twilio](https://www.twilio.com/en-us/interconnect.md): With Twilio Interconnect, private connections protect your communications with network-level security and can guarantee quality from end to end.

## Acceleration Program Participation Terms | Twilio

* [Acceleration Program Participation Terms | Twilio](https://www.twilio.com/en-us/legal.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Twilio Champions | Twilio

* [Twilio Champions | Twilio](https://www.twilio.com/en-us/champions.md): At every hack-a-thon or conference, you come across that helpful, passionate developer who’s brimming with knowledge and is eager to share their expertise. If this is you, then it’s time to apply for our Champions program.

## Twilio Quarterly Product Releases

* [Twilio Quarterly Product Releases](https://www.twilio.com/en-us/releases.md): See the latest product announcements, beta program updates, and live demos in our quarterly webinar series.

## Search results

* [Search results](https://www.twilio.com/en-us/search-results.md): 

## Personalized-Solutions

* [Personalized Solutions for Northern Trust](https://www.twilio.com/en-us/personalized-solutions/switch-to-twilio-northern-trust-dn62b3.md): 
* [Personalized Solutions for Abbott](https://www.twilio.com/en-us/personalized-solutions/switch-to-twilio-abbott-gb4939.md): 
* [Personalized Solutions for PROCTER & GAMBLE](https://www.twilio.com/en-us/personalized-solutions/switch-to-twilio-procter-gamble-bp46af.md): 
* [Personalized Solutions for SC Johnson](https://www.twilio.com/en-us/personalized-solutions/switch-to-twilio-sc-johnson-ad2ec2.md): 

## Trust Center | Twilio

* [Trust Center | Twilio](https://www.twilio.com/en-us/trust-center.md): See Twilio’s security, data privacy, regulatory compliance, and operational resiliency policies. Discover why innovators and global leaders trust Twilio’s Customer Engagement Platform.

## Open Source at Twilio

* [Open Source at Twilio](https://www.twilio.com/en-us/open-source.md): Twilio is always looking for ways to assist and contribute to open source. See our current open source projects and learn how you can get involved.

## Stun-turn | Twilio

* [Stun-turn | Twilio](https://www.twilio.com/en-us/stun-turn.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Flex Interactive Demo

* [Flex Interactive Demo](https://www.twilio.com/en-us/flex-interactive-demo.md): 

## Catalog

* [Catalog](https://www.twilio.com/en-us/catalog.md): One API unlocks 700+ tools. All the best apps for analytics, advertising, chat, data-warehousing and more. Twilio Segment’s catalog has every tool you need to grow.

## 2025 State of Customer Engagement Report | Twilio

* [2025 State of Customer Engagement Report | Twilio](https://www.twilio.com/en-us/state-of-customer-engagement.md): 7,640 consumers and 637 business leaders share insights on AI and other trends shaping digital customer engagement in 2025 and beyond.

## Recipes

* [Recipes](https://www.twilio.com/en-us/recipes.md): 

## Support-Plans

* [Support Plans for Twilio Segment](https://www.twilio.com/en-us/support-plans/cdp.md): Learn more about Twilio Segment support plans and how to reduce risk with expert plan.

## Twilio is PCI DSS Compliant | Twilio

* [Twilio is PCI DSS Compliant | Twilio](https://www.twilio.com/en-us/pci-compliance.md): Twilio Programmable Voice is Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant — the most rigorous certification level available.

## AI Alchemy: In Search of an AI Strategy to Reshape Retail Experiences

* [AI Alchemy: In Search of an AI Strategy to Reshape Retail Experiences](https://www.twilio.com/en-us/ai-strategy-search-retail-experiences.md): Learn how we're thinking about how companies can approach AI and get to the value of AI for retail CX.

## Forrester-Flex-2023

* [Forrester Thank You | Twilio](https://www.twilio.com/en-us/forrester-flex-2023/thank-you.md): Read Forrester’s four recommendations to expand and optimize customer data to better serve customers. Download the complimentary study.

## Twilio Segment Customer Data Platform

* [Twilio Segment Customer Data Platform](https://www.twilio.com/en-us/segment.md): Collect, unify, and enrich customer data across any app or device with the Twilio Segment CDP, now available on Twilio.com.

## Twilio Product Changelog and Announcements

* [Twilio Product Changelog and Announcements](https://www.twilio.com/en-us/changelog.md): Discover the latest Twilio platform updates. Stay informed on new features and subscribe to our Changelog RSS feed for real-time notifications.

## Global cloud infrastructure

* [Global cloud infrastructure](https://www.twilio.com/en-us/global-infrastructure.md): Twilio’s hybrid infrastructure combines cloud and global data centers for a reliable, scalable, and trusted platform for contextual data and communications.

## Twilio Developer Voices | Twilio

* [Twilio Developer Voices | Twilio](https://www.twilio.com/en-us/voices.md): Become a better software developer and writer by contributing programming tutorials for the Twilio blog.

## Twilio Resource Center | Twilio

* [Twilio Resource Center | Twilio](https://www.twilio.com/en-us/resource-center.md): Discover the Twilio Resource Center to unlock free articles, guides, research, videos, and more to help build modern customer engagement for your business.

## Flex Supervisor Demo

* [Flex Supervisor Demo](https://www.twilio.com/en-us/flex-supervisor-demo.md): 

## AI for personalized customer engagement | Twilio

* [AI for personalized customer engagement | Twilio](https://www.twilio.com/en-us/ai.md): Twilio joins artificial intelligence (AI) with contextual data and trusted communications to drive personalized customer engagement at scale.

## Programmable Call Recording | Twilio

* [Programmable Call Recording | Twilio](https://www.twilio.com/en-us/call-recording.md): Record, store, transcribe, and retrieve voice calls in the cloud with Twilio Call Recording. Any type of call. Dual Channel Recording. Sentiment Analysis.

## Twilio Labs | Twilio

* [Twilio Labs | Twilio](https://www.twilio.com/en-us/labs.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## 2023 Forrester Flex | Twilio

* [2023 Forrester Flex | Twilio](https://www.twilio.com/en-us/forrester-flex-2023.md): Read Forrester’s four recommendations to expand and optimize customer data to better serve customers. Download the complimentary study.

## Flex Curbside Pickup Demo | Twilio

* [Flex Curbside Pickup Demo | Twilio](https://www.twilio.com/en-us/flex-curbside-demo.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.

## Twilio Communications platform CPaaS

* [Twilio Communications platform CPaaS](https://www.twilio.com/en-us/cpaas.md): Simplify compliance, boost engagement, and scale globally with Twilio's reliable CPaaS. Start free, automate tasks, and drive conversions effortlessly.

## Customer Data Platform, CDP | Twilio

* [Customer Data Platform, CDP | Twilio](https://www.twilio.com/en-us/customer-data-platform.md): Twilio Segment’s customer data platform gathers customer data across engagement channels into a unified profile to activate more precise customer experiences.

## Twilio Integrations

* [Twilio Integrations](https://www.twilio.com/en-us/integrations.md): Sync real-time data, trigger workflows, and power AI-driven communications by connecting Twilio to your tools. Boost efficiency instantly!

## Careers and culture

* [Careers and culture](https://www.twilio.com/en-us/careers.md): Explore career opportunities globally and learn about Twilio culture, including remote-first work, our unifying values, plus top-tier perks and benefits.

# Twilio Docs =-~-~-=

# Twilio Documentation

> Reference documentation for all Twilio products. Code snippets, tutorials, and sample apps for common use cases and communications solutions.

## Authy: 2FA and Passwordless Login

* [Authy: 2FA and Passwordless Login](/docs/authy.md): Easily add two-factor authentication and passwordless logins via API or with our SDKs. Protect logins and step-up transactions with SMS, Voice, PushAuthentications, and TOTP through a simple API. Reduce fraud and increase user trust - follow these guides, reference docs, and tutorials.

## Building with AI

* [Building with AI](/docs/ai.md): Integrate Twilio APIs with AI coding agents using MCP servers, or use AI-powered communication products. Build faster with intelligent tools.
* [Twilio MCP server](/docs/ai/mcp.md): Connect AI coding agents to Twilio's API documentation with the Model Context Protocol server. Search over 1,800 endpoints and retrieve schemas on demand.
* [Twilio Skills for AI coding agents](/docs/ai/skills.md): Install Twilio Skills to teach AI coding agents which Twilio products to use, proven architecture patterns, and how to avoid common mistakes. Works with Claude Code, Cursor, Codex, and other Agent Skills-compatible tools.

## Conversation Intelligence (classic)

* [AI Nutrition Fact Labels](/docs/conversation-intelligence-classic/ai-nutrition-fact-labels.md): View AI Nutrition Fact Labels for the Twilio Conversation Intelligence (classic) Base Models.
* [Conversation Intelligence (classic) API Overview](/docs/conversation-intelligence-classic/api.md): Learn how to use the Twilio Conversation Intelligence (classic) API to analyze and extract actionable insights from conversations using AI and machine learning.
* [Conversation Intelligence (classic) - Service Resource](/docs/conversation-intelligence-classic/api/service-resource.md): Learn how to create, fetch, list, update, and delete a Service with Twilio's Conversation Intelligence (classic) API. Access detailed API reference and code samples.
* [Conversation Intelligence (classic) - Transcript Resource](/docs/conversation-intelligence-classic/api/transcript-resource.md): API reference for the Conversation Intelligence (classic) API Transcript resource, which represents a voice conversation that has automatically been converted to text through Twilio's transcription engine.
* [Conversation Intelligence (classic) - Transcript Sentence Subresource](/docs/conversation-intelligence-classic/api/transcript-sentence-subresource.md): Full API reference for the Transcript Sentence subresource in the Twilio Conversation Intelligence (classic) API. Sample code shows how to list the Sentences of a Transcript.
* [Conversation Relay integration for AI agent observability](/docs/conversation-intelligence-classic/conversation-relay-integration.md): Built-in AI agent observability with AI-powered language analysis
* [Customize Your Conversation Intelligence (classic) Configuration](/docs/conversation-intelligence-classic/customize.md): Learn more advanced concepts and implementations for Conversation Intelligence (classic), including using transcript sources outside of Twilio.
* [Generative Custom Operators](/docs/conversation-intelligence-classic/generative-custom-operators.md): LLM-backed Language Operators provide flexible and powerful conversational analysis supporting a wide range of sophisticated natural language understanding use cases.
* [Conversation Intelligence (classic)](/docs/conversation-intelligence-classic.md): Conversation Intelligence (classic) turns the content of your voice calls and messages into structured information to help you enrich customer profiles, optimize lead generation campaigns, address compliance issues, and assess agent performance across every conversation.
* [Language Operators](/docs/conversation-intelligence-classic/language-operators.md): Discover AI-powered Language Operators to analyze conversations and gain valuable insights. Learn about Pre-built and Custom Operators.
* [Conversation Intelligence (classic) onboarding guide](/docs/conversation-intelligence-classic/onboarding.md): Learn the basic concepts and how to configure Conversation Intelligence (classic) for AI insights from conversations. Set up via API or Twilio Console for seamless integration.
* [Pre-built Language Operators](/docs/conversation-intelligence-classic/pre-built-operators.md): Explore Pre-built Language Operators for Twilio Conversation Intelligence (classic), designed to classify, summarize, and extract key insights from conversation transcripts.

## Elastic SIP Trunking

* [Emergency Calling for SIP Trunking API](/docs/sip-trunking/api/emergency-calling.md): Twilio's Emergency Address registration enables emergency call routing to Public Safety Answering Points (PSAPs) in the US, Canada and the UK.
* [Elastic SIP Trunking REST API Reference](/docs/sip-trunking/api.md): Learn how to get started with Twilio Elastic SIP Trunking and view the REST API reference.
* [PhoneNumber Resource](/docs/sip-trunking/api/phonenumber-resource.md): Full API reference for the SIP Trunking PhoneNumber resource in the Twilio API. Learn how to create, read (list), and delete PhoneNumbers for SIP Trunks.
* [Trunk Resource](/docs/sip-trunking/api/trunk-resource.md): Full API reference for the SIP Trunking Trunk resource in the Twilio API. Learn how to create, read (list), and delete SIP Trunks.
* [Call Transfer via SIP REFER](/docs/sip-trunking/call-transfer.md): Learn how to transfer an active call with Twilio Elastic SIP Trunking using SIP REFER, including call flow, caller ID, call logs, and pricing details.
* [Elastic SIP Trunking Codecs](/docs/sip-trunking/codecs.md): Learn about supported codecs for Elastic SIP Trunking, including origination, termination, and codec priority.
* [Configure your Trunk using Twilio Interconnect](/docs/sip-trunking/configure-with-interconnect.md): Configure your SIP Trunk with Twilio Interconnect, allowing you to connect your SIP infrastructure using a private connection to an Elastic SIP Trunk.
* [Calls per Second (CPS) — Trunking Termination](/docs/sip-trunking/cps-trunk-termination.md): Learn about trunk-level Calls Per Second (CPS), parent account CPS, and debugger alerts for CPS limits.
* [Emergency Calling for SIP Trunking](/docs/sip-trunking/emergency-calling.md): Enable and configure Twilio's Emergency Calling, enabling emergency call routing to Public Safety Answering Points using Elastic SIP Trunking.
* [Extended Call Duration](/docs/sip-trunking/extended-call-duration.md): Extend the maximum call duration on Twilio Elastic SIP Trunking calls from 4 hours to 24 hours so your business can support conversations that run longer.
* [Elastic SIP Trunking](/docs/sip-trunking.md): Global pay-as-you-go connectivity for VoIP infrastructure with Twilio's Elastic SIP Trunking. Learn how to configure, troubleshoot, and connect your SBC or PBX SIP infrastructure to a Twilio Elastic SIP Trunk with our API reference documentation, tutorials, and usage guides.
* [IP Addresses for Elastic SIP Trunking Services](/docs/sip-trunking/ip-addresses.md): A complete list of Twilio's Gateway IP address ranges and ports, required for SIP signaling and RTP media traffic when using Elastic SIP Trunking.
* [Elastic SIP Trunking Configuration Guides](/docs/sip-trunking/sample-configuration.md): Use these Configuration Guides to help you connect your SIP Infrastructure (IP-PBX, SBC, etc) to a Twilio Elastic SIP Trunk.
* [Twilio SIP Trunking Scale and Limits](/docs/sip-trunking/scale-and-limits.md): This guide outlines the SIP Trunking limits you should be aware of when building with Twilio for standard accounts and when working with trial accounts.
* [SIP Header Manipulation](/docs/sip-trunking/sip-header-manipulation.md): Use SIP Header Manipulation to automatically modify phone numbers and user fields in SIP INVITE requests for Twilio Elastic SIP Trunking termination and origination calls.
* [Elastic SIP Trunking — Solution Blueprints](/docs/sip-trunking/solution-blueprints.md): Solution blueprints for your Twilio Elastic SIP Trunk including a list of contact centers, unified communications, and session border controllers.
* [Troubleshooting your Trunk](/docs/sip-trunking/troubleshooting.md): Troubleshoot your SIP Trunk, use the Twilio debugger, and explore common issues and possible solutions around SIP termination, origination, and audio issues.
* [Test your Elastic SIP Trunk](/docs/sip-trunking/trunk-verification.md): Read how to test your SIP Trunk for termination, origination, and emergency calling, as well as how to diagnose common problems.
* [Configure a 3CX PBX to use Twilio SIP Trunking](/docs/sip-trunking/trunking-3cx-pbx.md): Connect a 3CX PBX to Twilio Elastic SIP Trunking. Configure termination, origination, phone numbers, dialing routes, DID extensions, and emergency calling.
* [Protect your account with Voice Dialing Geographic Permissions](/docs/sip-trunking/voice-dialing-geographic-permissions.md): Protect your account with Voice Dialing Geographic Permissions - prevent IRSF toll-fraud

## Event Streams

* [Event Streams](/docs/events.md): Learn what you can do with Event Streams, an API that allows you to tap into a unified stream of every interaction sent or received on Twilio's network.

## Flex

* [Core concepts: Chat and Messaging](/docs/flex/admin-guide/core-concepts/chat-and-messaging.md): Understand how chat and messaging works within Flex.
* [Core concepts: Conversations](/docs/flex/admin-guide/core-concepts/conversations.md): Explore Flex Conversations, a feature supporting various asynchronous channels for both inbound and outbound communications using Flex UI 2.x.x and the Interactions API.
* [Core concepts: Flex UI](/docs/flex/admin-guide/core-concepts/flex-ui.md): Learn the core concepts and structure of Twilio Flex UI, including different user views, settings, SSO, themes, and plugins.
* [Core concepts](/docs/flex/admin-guide/core-concepts.md): Explore key concepts and building blocks for Twilio Flex.
* [Core concepts introduction](/docs/flex/admin-guide/core-concepts/introduction.md): This introduces Flex administrators to core concepts and products that Flex leverages to build your contact center.
* [Core concepts: Numbers](/docs/flex/admin-guide/core-concepts/numbers.md): This core concepts guide covers the various number types available to your Flex applications and includes provisioning and porting numbers.
* [Core concepts: Routing](/docs/flex/admin-guide/core-concepts/routing.md): Learn how Flex uses Taskrouter to route tasks to workers in your contact center workspace.
* [Core concepts: Studio Flows, Functions, Assets, TwiML](/docs/flex/admin-guide/core-concepts/studio-flows-functions-assets-twiml.md): Learn about the relationship of Studio Flows, REST API v2, Functions & Assets, and TwiML for Voice and SMS with Twilio Flex.
* [Core concepts: Voice](/docs/flex/admin-guide/core-concepts/voice.md): Learn about Flex voice features, including conferencing, secure payment options, and access to real-time audio streams.
* [Manage Flex Mobile (public beta)](/docs/flex/admin-guide/flex-mobile.md): Flex Mobile is a pre-built mobile app you can add to your existing Flex instance with no additional development effort.
* [Integrate Flex with Alvaria WFM](/docs/flex/admin-guide/integrations/alvaria.md): Learn how to integrate Alvaria Workforce Management with Twilio Flex for efficient contact center operations. Alvaria WFM enables you to efficiently forecast staff scheduling, schedule individual agents, and monitor schedule adherence.
* [Integrate Flex with Calabrio ONE WFM](/docs/flex/admin-guide/integrations/calabrio.md): Learn how Twilio Flex integrates with Calabrio ONE and how the workforce optimization solution can enhance contact center planning and operations.
* [Integrate Flex with Glance Cobrowse](/docs/flex/admin-guide/integrations/glance.md): Learn how to integrate Twilio Flex with Glance Cobrowse. This integration enables agents to launch a Cobrowse session to instantly join customers in viewing your app or website.
* [Google Dialogflow CX integration in Flex for virtual agents](/docs/flex/admin-guide/integrations/google-dialogflow-cx-native-integration.md): You can use Google Dialogflow CX Virtual Agent in Flex to handle incoming calls and conversations and route them to a live agent.
* [Integrate Flex with Lionbridge Language Cloud](/docs/flex/admin-guide/integrations/lionbridge-language-cloud.md): Explore Lionbridge Language Cloud for real-time translation in over 110 languages. Lionbridge Language Cloud is a real-time language translation solution that enables your agents and customers to each send and receive messages in their own native languages.
* [Integrate Mindful Feedback with Flex](/docs/flex/admin-guide/integrations/mindful-feedback.md): Explore Mindful Feedback, a tool that automatically collects customer feedback after any Flex interaction. View customer feedback within Flex UI on the integrated real-time reporting dashboard available for agents, supervisors and managers.
* [Integrate the Mindful platform With Flex](/docs/flex/admin-guide/integrations/mindful.md): Integrate Flex and Mindful for efficient customer callbacks. Learn to set up a SIP domain and trunk and to configure return call priority.
* [Integrate Flex with Puzzel WFM](/docs/flex/admin-guide/integrations/puzzel-wfm.md): Learn how to integrate Puzzel WFM with Twilio Flex. Puzzel WFM provides a simple, cloud-based platform that enables forecasting, scheduling, and adherence monitoring for your Twilio Flex workforce.
* [Set up Salesforce Service Cloud Voice (SCV) with Twilio](/docs/flex/admin-guide/integrations/salesforce-service-cloud-voice.md): Learn how to integrate Salesforce Service Cloud Voice to use Twilio as the Partner Telephony Provider.
* [Manage Flex-Salesforce call flows](/docs/flex/admin-guide/integrations/salesforce/call-flows.md): Learn how to accept incoming calls from new and existing contacts and make outgoing calls from your Flex-Salesforce integration.
* [Customize your Flex-Salesforce Integration](/docs/flex/admin-guide/integrations/salesforce/customize.md): Learn how to customize your Flex-Salesforce integration experience and call flows.
* [Integrate Flex with Salesforce](/docs/flex/admin-guide/integrations/salesforce.md): Use the Flex and Salesforce consoles to integrate your call center with Salesforce.
* [Upgrade Guide for Flex-Salesforce](/docs/flex/admin-guide/integrations/salesforce/upgrade-guide.md): Migrate your Flex-Salesforce Integration to use Native Outbound Dialing. Native Outbound Dialing enables you to take advantage of the increased stability and scale of the Flex platform and to gain access to additional features as they become available.
* [Integrate Flex with Spoke Phone (UCaaS)](/docs/flex/admin-guide/integrations/spoke-phone-ucaas.md): Explore Spoke Phone, a Unified Communications solution integrated with Twilio and Flex. Spoke Phone can serve as a full PBX replacement, enhancing connectivity.
* [Integrate Flex with Veridas Voice Biometrics](/docs/flex/admin-guide/integrations/veridas-voice-biometrics.md): Explore Veridas Voice Biometrics for a digital authentication solution. Validate the identity of your customers with just 3 seconds of their voice, in any language, and without the need of making them repeat any given sentence.
* [Manage Flex-Zendesk Call Flows](/docs/flex/admin-guide/integrations/zendesk/call-flows.md): Manage incoming and outgoing call flows in your Twilio Flex-Zendesk integration, including screen pop, interaction logging, custom tags, and click-to-dial.
* [Customize your Flex-Zendesk Integration](/docs/flex/admin-guide/integrations/zendesk/customize.md): Learn how to customize your Flex-Zendesk integration experience and call flows.
* [Integrate Flex with Zendesk](/docs/flex/admin-guide/integrations/zendesk.md): Use Twilio Flex and Zendesk together to offer an omnichannel and personalised experience to your Customers
* [Flex-Zendesk integration release notes](/docs/flex/admin-guide/integrations/zendesk/release-notes.md): Release notes for the Twilio Flex-Zendesk integration, covering added features, fixes, and changes across each plugin version.
* [Upgrade Guide for Flex-Zendesk](/docs/flex/admin-guide/integrations/zendesk/upgrade-guide.md): Upgrade your Flex-Zendesk integration to use Native Outbound Dialing.
* [Set up your Twilio Flex instance](/docs/flex/admin-guide/setup/account-creation.md): Sign up for Twilio and set up a cloud-hosted Twilio Flex contact center instance in minutes, then test the sample voice, SMS, and chat experience.
* [Alerts for contact center metrics in Flex (public beta)](/docs/flex/admin-guide/setup/alerts/alerts-contact-center-metrics.md): Configure alerts and notifications for real-time contact center metrics in Twilio Flex, including thresholds, webhooks, email, and browser push.
* [Configure pre-agent workflow with Studio](/docs/flex/admin-guide/setup/configure-pre-agent-workflow-with-studio.md): Use Twilio Studio to build pre-agent workflows for Flex, including IVR menus, chatbots, call deflection, and intelligent routing with Unified Profiles.
* [Manage Twilio Console users](/docs/flex/admin-guide/setup/console-users.md): Add and modify Flex users with administrator, developer, billing manager, or support roles in the Twilio Console.
* [Send Application-to-Person SMS in the US](/docs/flex/admin-guide/setup/conversations/a2p-10dlc.md): Register for an A2P use case, create a messaging service, and associate your A2P phone numbers with Flex Conversations.
* [Subscribe to Interactions events](/docs/flex/admin-guide/setup/conversations/configure-interactions-webhook.md): Create an Interactions API webhook and subscribe to events to get details when those events occur during Flex Conversations.
* [Configure with a Messaging Service (advanced)](/docs/flex/admin-guide/setup/conversations/configure-with-messaging-service-advanced.md): These advanced, optional steps to configure messaging are available to help customers with accounts created during or before December 2021.
* [Turn on content templates for Flex Conversations](/docs/flex/admin-guide/setup/conversations/content-templates.md): Learn how to turn on content templates so that agents can send predefined content in Flex Conversations.
* [Flex Conversations Roles](/docs/flex/admin-guide/setup/conversations/conversations-roles.md): Learn how Flex Conversations uses Conversations API roles to manage participant permissions at the Service and Conversation level, and the default roles Flex creates.
* [Leave and pause options for Conversations](/docs/flex/admin-guide/setup/conversations/leave-and-pause-for-conversations.md): Conversations in Flex provides a leave option that enables agents to temporarily close a conversation and move on to other tasks. If you want the pause and leave options to be available to agents, you must turn them on.
* [Manage Conversations Chat Addresses](/docs/flex/admin-guide/setup/conversations/manage-conversations-chat-addresses.md): Create a Flex Conversations Chat address in the Twilio Console and test it with the demo app.
* [Manage Conversations Addresses for Facebook Messenger (Public Beta)](/docs/flex/admin-guide/setup/conversations/manage-conversations-fbmessenger-addresses.md): Manage inbound Facebook messages by connecting your Facebook Business Page to Flex Conversations.
* [Manage Conversations SMS Addresses](/docs/flex/admin-guide/setup/conversations/manage-conversations-sms-addresses.md): Manage and configure your Flex phone number for the SMS channel in Flex Conversations. Test sending and receiving an SMS.
* [Manage Conversations WhatsApp Addresses](/docs/flex/admin-guide/setup/conversations/manage-conversations-whatsapp-addresses.md): Create a Flex Conversations WhatsApp address using the Twilio Console or the API. Set up a WhatsApp Sandbox to work with Flex Conversations.
* [Turn on messaging transfers for Conversations](/docs/flex/admin-guide/setup/conversations/messaging-transfers.md): When you turn on messaging transfers, agents can transfer a message (including the conversation history) to another agent or to a queue.
* [Overview of Address Management](/docs/flex/admin-guide/setup/conversations/overview-of-address-management.md): Learn how Flex Conversations uses Addresses to handle and connect new Conversations across SMS, WhatsApp, Chat, and Facebook Messenger channels.
* [Configure Agent Copilot (public beta)](/docs/flex/admin-guide/setup/copilot/configure.md): Agent Copilot uses generative AI to assist agents with wrap-up.
* [Agent Copilot: Configure customer highlights (public beta)](/docs/flex/admin-guide/setup/copilot/highlights.md): This guide describes how to configure customer highlights for Agent Copilot.
* [Agent Copilot for administrators (public beta)](/docs/flex/admin-guide/setup/copilot.md): Agent Copilot uses generative AI to assist agents.
* [Knowledge for Agent Copilot (public beta)](/docs/flex/admin-guide/setup/copilot/knowledge.md): Learn how to configure knowledge sources for Agent Copilot.
* [Agent Copilot: Enable additional languages for wrap-up notes (public beta)](/docs/flex/admin-guide/setup/copilot/languages.md): Agent Copilot uses generative AI to assist agents with wrap-up.
* [Agent Copilot: Known issues and limitations (public beta)](/docs/flex/admin-guide/setup/copilot/limitations.md): This page describes limitations of Agent Copilot.
* [AI Nutrition Facts for Agent Copilot (public beta)](/docs/flex/admin-guide/setup/copilot/nutritionfacts.md): Agent Copilot's AI qualities are outlined in the following Nutrition Facts label.
* [Configure real time-assist features for Agent Copilot (public beta)](/docs/flex/admin-guide/setup/copilot/real-time-assist.md): Learn how to configure real time-assist features for Agent Copilot to enhance agent productivity and customer interactions.
* [Agent Copilot: Configure wrap-up notes (public beta)](/docs/flex/admin-guide/setup/copilot/setup.md): This guide describes how to configure wrap-up notes for Agent Copilot.
* [Turn on a ringtone for inbound tasks](/docs/flex/admin-guide/setup/default-ringtone.md): Learn how to turn on a ringtone to play for inbound tasks in Twilio Flex.
* [Create email addresses](/docs/flex/admin-guide/setup/email/address-creation.md): Configure email addresses in Twilio Flex Console, choose a Studio Flow or webhook integration, and set a friendly from name so customers can email your contact center.
* [Add and authenticate email domains](/docs/flex/admin-guide/setup/email/domains.md): To prove that you own the domains you will use for Flex, you must add and authenticate your email domains in Twilio.
* [Enable Email in Flex](/docs/flex/admin-guide/setup/email/enable-email-in-flex.md): Learn to enable email as a channel in Twilio Flex.
* [Prepare your Flex account for email](/docs/flex/admin-guide/setup/email/flex-account-preparation.md): Before you can use email in Flex, you must prepare your Flex account.
* [Email in Flex for administrators](/docs/flex/admin-guide/setup/email.md): Learn to set up email in Twilio Flex.
* [Set up outbound email](/docs/flex/admin-guide/setup/email/outbound.md): Set up the email address that is used in the Flex UI when an agent starts a new outbound conversation.
* [Warm up an IP address for Email in Flex](/docs/flex/admin-guide/setup/email/warm-up-an-ip-address-for-email-in-flex.md): Warming up your IP allows you to gradually send more emails over your new IP to establish a good sender reputation.
* [Turn on language selection for agents (Public Beta)](/docs/flex/admin-guide/setup/enable-language-selection.md): Turn on language selection to give agents the option to set their display language.
* [Manage Flex UI users](/docs/flex/admin-guide/setup/flex-ui-users.md): Learn about Flex UI users (TaskRouter Workers), including available user roles, and how to view, create, and delete users.
* [Read-only Admin role](/docs/flex/admin-guide/setup/flex-ui-users/read-only-admin-role.md): As a Read-only Admin, you can enter Flex to view and troubleshoot issues.
* [Manage Flex logout settings](/docs/flex/admin-guide/setup/logout-settings.md): Specify when and how Flex UI users are automatically logged out when they become unavailable.
* [Test legacy SMS and chat](/docs/flex/admin-guide/setup/messaging/test-channels.md): Test sample experiences for legacy Voice, SMS, and Chat in Twilio Flex.
* [Securely embed Flex as an iframe](/docs/flex/admin-guide/setup/secure-iframe.md): Register and update your Allowed URLs list in the Twilio Console if you are embedding flex.twilio.com as an iframe.
* [Configure Auth0 IdP with Twilio Flex](/docs/flex/admin-guide/setup/sso-configuration/auth0.md): Auth0 single sign-on helps your users safely sign into Twilio Flex through the Auth0 sign-in. Learn how to configure Auth0 SSO with Flex.
* [Pass custom Entra ID attributes as Twilio Flex SAML claims](/docs/flex/admin-guide/setup/sso-configuration/azure-ad/custom-azure-ad-attributes-as-saml-claims.md): Use Microsoft Graph Explorer to pass custom Entra ID attributes as claims to your Flex application in the SAML response.
* [Configure Microsoft Entra ID with Flex](/docs/flex/admin-guide/setup/sso-configuration/azure-ad.md): Configure Entra ID as an identity provider for your Flex application.
* [Configure Google Single Sign-On (SSO) with Twilio Flex](/docs/flex/admin-guide/setup/sso-configuration/google.md): Google Single Sign-On helps your users safely sign into Twilio Flex via Google sign-in. Learn how to configure Google SSO with Twilio Flex here.
* [Configuring SSO and IdP in Flex](/docs/flex/admin-guide/setup/sso-configuration.md): Learn how to configure single sign-on (SSO) and identity provider (IdP) in Twilio Flex for popular identity providers.
* [Flex Insights User Roles](/docs/flex/admin-guide/setup/sso-configuration/insights-user-roles.md): Provision users and assign roles in Flex Insights using Okta. Learn about the roles and access to analytical dashboards that you can enable in Flex Insights.
* [Flex SSO URL Migration Guide](/docs/flex/admin-guide/setup/sso-configuration/migration-guide.md): Learn how to migrate your Flex SSO to a solution with enhanced security using OAuth 2.0.
* [Configure Okta IdP with Flex](/docs/flex/admin-guide/setup/sso-configuration/okta.md): Have your agents log in to Twilio Flex using Okta. Learn how to integrate Okta with Twilio Flex as a SAML 2.0 identity provider with this step-by-step guide.
* [Configure Salesforce SSO with Flex](/docs/flex/admin-guide/setup/sso-configuration/salesforce.md): Step-by-step instructions for setting up Salesforce single sign-on (SSO) with Twilio Flex as a SAML 2.0 identity provider, including certificate setup.
* [Self-hosted Flex: additional SSO configuration](/docs/flex/admin-guide/setup/sso-configuration/self-hosted-sso.md): Learn about the additional SSO configuration needed for self-hosted Flex deployments.
* [System checkup](/docs/flex/admin-guide/setup/system-checkup.md): System checkup detects common issues with your Flex configuration.
* [Teams in Flex (Public Beta)](/docs/flex/admin-guide/setup/teams.md): Group Flex users together for easier user management, reporting, and oversight.
* [Topics, subtopics, and disposition codes (Public Beta)](/docs/flex/admin-guide/setup/topics.md): Use topics to automatically categorize customer conversations.
* [Add Flex customer history (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/customer-history-and-interaction.md): Learn how to configure Flex customer history and interaction data in Unified Profiles.
* [Enrich profiles with Flex interaction data](/docs/flex/admin-guide/setup/unified-profiles/enrichment.md): Enrich Segment profiles with Flex customer interaction data. Flex sends engagement events and updates profile traits after each interaction.
* [Confirm or update your customer identifier settings (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/identifiers.md): Unified Profiles uses customer identifiers to search for customer profiles. You can configure these identifiers.
* [Unified Profiles in Flex for administrators (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles.md): Provide your teams with information about each customer to enhance their understanding of customer intent and enable them to personalize every conversation.
* [Known issues and limitations in Unified Profiles in Flex (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/limitations.md): Review known issues and limitations in Unified Profiles in Flex, including phone number formats, Flex UI version requirements, and common sync errors.
* [Connect your Segment space (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/segment-space.md): Learn how to connect your Segment space to work with Unified Profiles.
* [Set up and configure Unified Profiles in Flex (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup.md): Learn how to set up and configure Unified Profiles in Flex.
* [Configure customer details (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup/configure-ui/customer-details.md): Enable the customer details component to display customer profile information to your agents in Flex.
* [Customer highlights (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup/configure-ui/customer-highlights.md): Set up and configure customer highlights in Flex to show agents an AI-generated summary of a customer's profile before and during a task.
* [Configure customer history (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup/configure-ui/customer-history.md): Enable the customer history component to display customer events to your agents in Flex UI.
* [Configure customer header and search (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup/configure-ui/header-search.md): Configure the customer header and profile search in Flex to control what agents see at a glance and which identifiers agents can search by.
* [Configure Flex UI components (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup/configure-ui.md): Configure how customer profile data is shown to agents in your contact center.
* [Wrap-up notes (Public Beta)](/docs/flex/admin-guide/setup/unified-profiles/setup/configure-ui/wrap-up-notes.md): Enable the Flex wrap-up notes component to show agents an AI-generated conversation summary, predicted customer sentiment, and a disposition code.
* [Configure the Flex Dialpad](/docs/flex/admin-guide/setup/voice/dialpad-configure.md): Enable and configure outbound dialing in Flex using Flex Dialpad.
* [Enable the Flex Dialpad](/docs/flex/admin-guide/setup/voice/dialpad/enable.md): Flex Dialpad allows agents to place outbound calls within the Flex UI. This page explains how to enable Flex Dialpad.
* [Flex Dialpad Overview](/docs/flex/admin-guide/setup/voice/dialpad.md): Get started with the Flex Dialpad and review the resources available for developers and administrators.
* [Flex on Azure Virtual Desktop or Windows 365 Cloud PC](/docs/flex/admin-guide/setup/voice/flex-azure-vdi.md): Overview and setup for Flex on Azure Virtual Desktop or Windows 365 Cloud PC
* [Flex on Citrix VDI](/docs/flex/admin-guide/setup/voice/flex-citrix-vdi.md): Overview and setup for Flex Citrix VDI.
* [Test Voice](/docs/flex/admin-guide/setup/voice/test.md): Test the voice experience in Flex UI 1.x.x by answering a test voice call.&#x20;
* [Build an IVR for Flex with Twilio Studio](/docs/flex/admin-guide/tutorials/ivr.md): Learn to route calls with an IVR menu in Twilio Studio as part of the Flex system, reducing agent calls and enhancing efficiency.
* [Routing Part 2: Set Up Queues and Skills-based Routing](/docs/flex/admin-guide/tutorials/queues-and-skills-based-routing.md): Set up task queues for your Twilio Flex contact center and enable skills-based routing by creating your TaskRouter Workflows and Studio Flows for Flex.
* [Routing Part 1: Assign skills to your Flex agents](/docs/flex/admin-guide/tutorials/skills-assignment.md): Configure skills in the Twilio Flex Admin UI and assign them to your agents to enable skills-based routing in your Flex contact center.
* [Manage legacy SMS addresses](/docs/flex/admin-guide/tutorials/sms-setup.md): Set up a new legacy SMS address to route incoming SMS messages for a phone number into Flex. Learn to manage SMS addresses, create new conversations, and sync with Flex Proxy Service.
* [Handle a Voice Contact](/docs/flex/admin-guide/tutorials/voice-setup.md): Purchase a new Twilio number, configure it with a Studio Flow for handling calls, and test the voice experience on your Flex account.
* [What is Twilio Flex?](/docs/flex/admin-guide/what-is-twilio-flex.md): Twilio Flex is a digital engagement center for Sales and Service that provides a single UI and native channels to manage omnichannel customer experiences.
* [AI overview (Public Beta)](/docs/flex/ai.md): Twilio's AI capabilities combine the power of large language models (LLMs) with real-time customer and communications data to power Unified Profiles and Agent Copilot in Flex.
* [Checklist for setting up Twilio Flex](/docs/flex/building-checklist.md): Plan and set up Flex efficiently by following this checklist.
* [Get Started with Flex Conversations](/docs/flex/conversations.md): Get started with Flex Conversations, which uses next-generation architecture for async channel capabilities in Flex.
* [Flex alerts: Rules API (public beta)](/docs/flex/developer/alerts/alerts-insights-api.md): REST API reference for Flex alerts Insights rules. Create, list, fetch, update, and delete alert rules and thresholds for contact center metrics.
* [Flex alerts: Notification configuration API (public beta)](/docs/flex/developer/alerts/notifications-api.md): REST API reference for Flex alerts notification configurations. Create, fetch, edit, and delete in-app, webhook, and email notification settings.
* [The appConfig.js object](/docs/flex/developer/config/appconfigjs.md): Learn how to manage your self-hosted Flex UI app configuration.
* [Flex Configuration REST API](/docs/flex/developer/config/flex-configuration-rest-api.md): Manage and modify your Flex Configuration properties via REST API. Oversee, retrieve, and update API Configuration resources efficiently.
* [Known issue: Self-hosted Flex 2.7.0 and later requires specific react-scripts version](/docs/flex/developer/config/known-issue-react-scripts-version.md): If you use self-hosted Flex and your custom application uses react-scripts v5, you must apply a workaround to use Flex UI 2.7.0 or later due to a react-scripts issue. Without the workaround, Flex will fail to initialize.
* [Best Practices](/docs/flex/developer/conversations/best-practices.md): Follow these best practices for setting up Twilio Flex Conversations.
* [Conversations FAQ and Troubleshooting](/docs/flex/developer/conversations/faq-and-troubleshooting.md): Read answers to frequently asked questions about building with Flex Conversations.
* [Flex Conversations](/docs/flex/developer/conversations.md): Dive into the architectural overview, inbound and outbound flows on a messaging channel when using Flex Conversations in Flex UI 2.x.x.
* [Integrate a Custom Chat Client with Flex](/docs/flex/developer/conversations/integrate-a-custom-chat-client-with-flex.md): Integrate custom chat with Flex UI 2.x.x and hand off incoming Conversation messages to your agents.
* [Integrate the Twilio Webchat React app with Flex](/docs/flex/developer/conversations/integrate-twilio-webchat-react-app.md): Explore an open-source React demo of a webchat widget that you can integrate with Flex UI 2.x.x.
* [Channels Subresource](/docs/flex/developer/conversations/interactions-api/channels-subresource.md): Fetch and update interaction channels using this Flex Interaction endpoint.
* [Interactions API](/docs/flex/developer/conversations/interactions-api.md): Review the list of Interactions API subresources and attributes that are consumed by the Flex UI and Insights.
* [Interaction Channel Participants](/docs/flex/developer/conversations/interactions-api/interaction-channel-participants.md): Manage participants in a Flex Interaction. Examples include how to use the API to wrap up and complete a Flex Conversations task for an agent and how to change an agent's reservation status to Completed.
* [Interactions resource](/docs/flex/developer/conversations/interactions-api/interactions.md): API reference for the Flex Interactions resource. Create inbound and outbound interactions for SMS, WhatsApp, web, chat, email, and Messenger channels.
* [Invites Subresource](/docs/flex/developer/conversations/interactions-api/invites-subresource.md): Use the Interaction Channel Invite subresource to add an agent as a new participant to an existing Flex 2.x.x interaction channel.
* [Known Issues](/docs/flex/developer/conversations/known-issues.md): View known issues and workarounds for Flex Conversations.
* [File Attachments and API Limits](/docs/flex/developer/conversations/limits.md): View limits for Flex Conversations attachments and APIs.
* [Park an Interaction](/docs/flex/developer/conversations/park-an-interaction.md): Learn how to remove agents but keep a Flex UI 2.x.x interaction open while waiting for more information. This page includes example commands and responses.
* [Receive Inbound Messages with Flex Conversations Channels](/docs/flex/developer/conversations/receive-inbound-messages-from-sms-and-whatsapp.md): Learn how to configure inbound messages on different Flex Conversations channels.
* [Register a webhook to receive Interactions events](/docs/flex/developer/conversations/register-interactions-webhooks.md): Create an Interactions API webhook and subscribe to events to get details when those events occur during Flex Conversations.
* [Send Outbound Messages with Flex Conversations Channels](/docs/flex/developer/conversations/send-outbound-messages-via-sms-and-whatsapp.md): Send an outbound message using Flex Conversations channels, such as SMS, WhatsApp, or chat, in Flex UI 2.x.x.
* [Cookies and the Web Storage API in Webchat 3.x.x](/docs/flex/developer/conversations/webchat/cookies-and-web-storage.md): This page discusses cookies, local storage, and session storage, and how Flex Webchat utilizes each one.
* [Webchat 3.x.x overview](/docs/flex/developer/conversations/webchat.md): Flex Webchat is a natively integrated chat widget that you can embed on your website. The widget helps your customers chat with an agent without leaving your webpage.
* [Migrate to Webchat 3.x.x](/docs/flex/developer/conversations/webchat/migrate.md): Understand the differences between webchat versions. Learn how to migrate to Webchat 3.x.x.
* [Using pre-engagement form data and context in Webchat 3.x.x](/docs/flex/developer/conversations/webchat/pre-engagement-and-context.md): Learn about using pre-engagement forms and context to gather user information before the start of a chat.
* [Webchat 3.x.x security](/docs/flex/developer/conversations/webchat/security.md): Webchat 3.x.x includes enhanced security measures, including a randomly generated deployment key, fingerprinting, and the ability to add allowed origins.
* [Set up and use Webchat 3.x.x](/docs/flex/developer/conversations/webchat/setup.md): Get started with Webchat for Twilio Flex. Learn how to add this chat widget to your web applications and understand the chat widget's default behavior.
* [Use custom styling for Webchat components in Webchat 3.x.x](/docs/flex/developer/conversations/webchat/styling-customizations.md): Learn how to customize the style of Webchat 3.x.x components by overriding CSS classes.
* [WebChats Resource](/docs/flex/developer/conversations/webchats-resource.md): Simplify creating a web channel for starting a Flex Conversations chat in Flex UI 2.x.x.
* [Agent Copilot: wrap-up notes webhook (public beta)](/docs/flex/developer/copilot-webhooks.md): Configure a wrap-up notes webhook to send Agent Copilot notes from Flex to your CRM or database, and learn the note\_created and note\_updated event payloads.
* [Agent Copilot: Upload your knowledge sources using the API (public beta)](/docs/flex/developer/copilot/upload-source-api.md): Step-by-step guide on how to use the Knowledge API to upload your sources for Agent Copilot.
* [Manage email conversations](/docs/flex/developer/email/conversations.md): Email in Flex uses the Conversations API as a basis for message orchestration.
* [Email in Flex limitations](/docs/flex/developer/email/limitations.md): This page describes limitations of Email in Flex.
* [Customize the Email in Flex UI](/docs/flex/developer/email/ui-customization.md): Email in Flex uses the same programmable model as other parts of the Flex UI. This means that you can add, replace, and remove the new email editor components or invoke various actions related to email in the Flex UI.
* [Flex SDK authentication](/docs/flex/developer/flex-sdk/authentication.md): Authenticate the Flex SDK using single sign-on (SSO), a JWE token, or your own custom authentication method with the Flex API and OAuth.
* [Getting started](/docs/flex/developer/flex-sdk/getting-started.md): Get started with the Flex SDK. Create a Vite app, install the @twilio/flex-sdk package, and initialize the client to build a custom contact center.
* [Flex SDK glossary](/docs/flex/developer/flex-sdk/glossary.md): A glossary of key Flex SDK terms for workers, tasks, voice calls, conversations, authorization, and the SDK client to help you build a contact center.
* [Flex SDK overview](/docs/flex/developer/flex-sdk.md): The Flex SDK lets you embed Twilio Flex Contact Center as a Service (CCaaS) features into any web app, including TaskRouter, Voice, and Conversations.
* [Flex SDK methods](/docs/flex/developer/flex-sdk/sdk-methods.md): Reference for Flex SDK methods, including worker, task, voice, conversation, supervisor, authorization, and SDK client methods, with code examples.
* [Flex developer documentation](/docs/flex/developer.md): Twilio Flex allows developers to customize the digital sales and service experience, providing full control over customer engagement.
* [Export Data from Flex Insights via API](/docs/flex/developer/insights/api/export-data.md): Learn how to export reports from within Flex Insights to store the data in a warehouse of your own.
* [Flex Insights API General Usage](/docs/flex/developer/insights/api/general-usage.md): Authenticate with the Flex Insights API using a Super Secured Token (SST) and Temporary Token (TT), then make API calls, log out, and delete a profile.
* [Mapping Global Identifiers to Workspace Identifiers](/docs/flex/developer/insights/api/mapping-identifiers.md): Flex Insights can identify reports, metrics, dashboards, and other objects using multiple identifiers. Learn why these identifiers are useful, and how to map global identifiers to workspace identifiers.
* [Run Flex Insights on a Custom Domain](/docs/flex/developer/insights/custom-domain.md): Learn how to run Flex Insights Historical Reporting on a custom domain in self-hosted Flex environments and enable access from localhost.
* [Custom Media attached to Conversations](/docs/flex/developer/insights/custom-media-attached-conversations.md): Learn how to attach custom media to a Flex Insights Conversation.
* [Turn on dual-channel recording](/docs/flex/developer/insights/enable-dual-channel-recordings.md): Unlock advanced call analysis with dual-channel recording. Enhance transcription, keyword analysis, and playback using Flex Insights, the Twilio Console, and Voice API.
* [Add additional TaskRouter data](/docs/flex/developer/insights/enhance-integration.md): Learn how to add additional data to TaskRouter to enhance your Flex Insights reports and link multiple communications to a single customer.
* [HIPAA for Flex Insights Historical Reporting](/docs/flex/developer/insights/hipaa-flex-insights-historical-reporting.md): Flex Insights adheres to HIPAA guidelines, safeguarding personal health data by removing identifiable information from Historical Reporting.
* [Building with Flex Insights](/docs/flex/developer/insights.md): Enhance your Flex Insights integration and export data via custom code development.
* [Embedding Dashboards](/docs/flex/developer/insights/insights-dashboards-embedding.md): Learn how to enable and work with Insights - Programmable Dashboards on your Flex application.
* [Dashboards Programmability](/docs/flex/developer/insights/insights-dashboards-programmability.md): Learn to customize project and analytical dashboards filters to control how they appear.
* [Label Data for Flex Insights](/docs/flex/developer/insights/labels.md): Enhance efficiency in Historical Reporting with Labels. Manage attributes and labels to maximize data value without reaching the limit for unique attribute labels.
* [Secure Playback of Recordings from Custom Storage](/docs/flex/developer/insights/playback-recordings-custom-storage.md): Manage user access to call recordings with Flex Insights. Create custom authorization of users, log access to individual recordings, and decrypt recordings.
* [Workforce Management Real-Time Adherence](/docs/flex/developer/insights/real-time-adherence.md): Monitor real-time activity and status of Flex contact center agents using Workforce Management Real-Time Adherence Feed. Get JSON-formatted agent updates via HTTPS.
* [TaskRouter Data in Flex Insights](/docs/flex/developer/insights/taskrouter-data.md): Understand what data is available from TaskRouter in Flex Insights.
* [The Plugins API](/docs/flex/developer/plugins/api.md): Learn about the Plugins API, which defines which plugins the Flex UI loads during initialization. The Plugins API is used by the Flex Plugin CLI and the Custom Plugins Dashboard to simplify common workflows.
* [Plugin Configuration Resource](/docs/flex/developer/plugins/api/plugin-configuration.md): Create and manage custom contact center plugin configurations using the Flex API.
* [Plugin Version Resource](/docs/flex/developer/plugins/api/plugin-version.md): Create, fetch, or read all or a specific Flex plugin version using the Flex API.
* [Plugin Resource](/docs/flex/developer/plugins/api/plugin.md): The Plugin Resource serves as an identifier for the Plugin itself. You can find information about a given plugin, like its name, description, and the account that owns the plugin.
* [Releasing Flex plugins with the Plugins API](/docs/flex/developer/plugins/api/release-guide.md): Create, deploy and manage Flex plugin versions using the Plugins API.
* [Create a new release with new and updated Plugins](/docs/flex/developer/plugins/api/release-update.md): This guide explains how to roll out a new version of a plugin that is already active on your contact center or introduce a new plugin in your Flex contact center.
* [Plugin Release Resource](/docs/flex/developer/plugins/api/release.md): Activate a Configuration on a Flex project using the Plugin Release resource. Manage multiple plugins, audit changes, and implement releases efficiently.
* [Rolling Back a Release using Plugins API](/docs/flex/developer/plugins/api/rollback.md): Use the Plugins API to quickly and simply roll back a release.&#x20;
* [How to call Twilio Functions from a Flex plugin](/docs/flex/developer/plugins/call-functions.md): Learn how to use Twilio's serverless Functions to make secure requests from custom Plugins in your Flex contact center.
* [Archive Plugins and Configurations](/docs/flex/developer/plugins/cli/archive.md): Archive plugins effectively with the Flex API. Prevent accidental redeployments and view archived plugins in the Flex Dashboard.
* [Common Use Cases](/docs/flex/developer/plugins/cli/common-uses.md): Read the common use cases for the Flex Plugins CLI, including sample commands and responses.
* [Validate, deploy, and release a plugin using the Flex Plugins CLI](/docs/flex/developer/plugins/cli/deploy-and-release.md): Deploy your plugins using the command line with the Flex Plugins CLI. Learn how to manage releases and configurations for multiple Twilio accounts.
* [Flex Plugins CLI](/docs/flex/developer/plugins/cli.md): Develop, test, and release your Flex plugins using the Flex CLI.
* [Install Flex Plugins CLI](/docs/flex/developer/plugins/cli/install.md): Manage and install Flex plugins with the Flex Plugins CLI. Migrate existing plugins, initiate new ones, or remove old installations.
* [Plugins CLI Reference](/docs/flex/developer/plugins/cli/reference.md): Use the Flex Plugins CLI to manage, build, and deploy Twilio Flex plugins.
* [Run Multiple Plugins Locally Using the Flex Plugins CLI](/docs/flex/developer/plugins/cli/run-multiple-plugins.md): Use the Flex CLI to test and load multiple plugins both locally and remotely in your Flex application.
* [Upgrade Flex Plugins CLI](/docs/flex/developer/plugins/cli/upgrade.md): Upgrade the Flex Plugins CLI. Review resources for migrating existing plugins to use the latest CLI version.
* [Custom Plugins Dashboard](/docs/flex/developer/plugins/dashboard.md): Manage custom plugins, view the history of custom plugin releases, and roll back to prior deployments with the Custom Plugins dashboard.
* [Debugging a Flex Plugin with VS Code](/docs/flex/developer/plugins/debugging-with-vscode.md): Set up Visual Studio (VS) Code for local Flex Plugin debugging. Learn to configure plugins and efficiently manage breakpoints.
* [Environment variables in Flex Plugins](/docs/flex/developer/plugins/environment-variables.md): Manage Flex apps using multiple accounts for different environments. Use the Flex Plugins CLI and environment variables for effective deployment and integration.
* [Localize a plugin (Public Beta)](/docs/flex/developer/plugins/localize-a-plugin.md): Learn how to configure your custom plugin to display in another language.
* [Migrate Legacy Plugins to the CLI](/docs/flex/developer/plugins/migrate.md): Migrate from Flex Plugin Builder to the Twilio CLI Flex plugin. Learn how you can migrate and manage your plugins with the new CLI.
* [Flex Plugin Library](/docs/flex/developer/plugins/plugin-library.md): The Flex Plugin Library is a collection of ready-to-install Flex plugins for common contact center use cases.
* [Plugins Resource Limits](/docs/flex/developer/plugins/plugins-resource-limits.md): Manage Flex plugins effectively with restrictions on quantity, versions, and file size to optimize your Flex application's capabilities.
* [Selecting React versions for Flex](/docs/flex/developer/plugins/react-versions.md): Learn how to select and verify React and ReactDOM versions for a Flex application. Includes installation guidelines for new and existing plugins.
* [Keeping Plugins Up-To-Date](/docs/flex/developer/plugins/updating.md): Upgrade the Flex Plugins CLI and dependencies. You can try out new features in your latest plugins without risking backwards-incompatible changes in your other codebases.
* [Getting Started with TaskRouter](/docs/flex/developer/routing.md): Leverage TaskRouter for attribute-based routing in Flex contact centers. Enhance agent actions and visibility with dynamic task data exposure.
* [Flex UI and Flex Plugins](/docs/flex/developer/ui-and-plugins.md): A high-level overview of Twilio Flex Plugins, the recommended way of customizing your Flex UI, with links to more in-depth documentation.
* [Override Flex UI 2.x.x themes, branding and styling](/docs/flex/developer/ui-and-plugins/themes-branding-styling.md): Twilio Flex UI offers a range of customizations. Learn how to configure a base theme, override base themes and individual components, and apply your custom theme.
* [Add Task and Theme Context to Components](/docs/flex/developer/ui/add-component-context.md): Learn how to add context such as Task and Theme data into your Flex custom component.
* [Add Components to Flex UI](/docs/flex/developer/ui/add-components-flex-ui.md): Learn how to add a custom component to your Flex application using a plugin.
* [Use Apollo Client with Flex UI](/docs/flex/developer/ui/apollo-client.md): Learn how to adjust your Apollo Client configuration to work with Flex UI and your custom GraphQL APIs.
* [Flex UI Components](/docs/flex/developer/ui/components.md): Learn how to programmatically add, replace, or remove Twilio Flex UI components.
* [Create and Style Custom Components](/docs/flex/developer/ui/creating-styling-custom-components.md): Build custom Flex components and read about best practices using the Twilio Paste design system and Emotion library for bundling styles and plugin code.
* [Create Custom Views and Routes](/docs/flex/developer/ui/custom-views-and-routes.md): Twilio Flex allows you to build custom views and routes for your contact center using familiar libraries like React Router.
* [Error Handling and Debugging](/docs/flex/developer/ui/errors-and-debugging.md): Learn how to handle errors, retrieve logs, and use Flex UI in Degraded Mode.
* [The Flex UI](/docs/flex/developer/ui.md): Use the Twilio Flex UI component library to build custom user experiences and custom behaviors for the Flex Agent Desktop and Flex Supervisor Desktop.
* [Flex UI local logging](/docs/flex/developer/ui/local-logging.md): Capture client-side logs into a text file that you can share with Twilio support to help with troubleshooting.
* [Migrate from Flex UI 1.x.x to 2.x.x](/docs/flex/developer/ui/migration-guide.md): Migrate smoothly from Flex UI 1.x.x to 2.x.x. This guide outlines UI and SDK changes that can affect your customizations.
* [Flex UI 2.x.x updates that can affect your customizations](/docs/flex/developer/ui/migration-guide/migration-guide-2x-updates.md): This page describes Flex UI updates that you should be aware of when migrating to Flex UI 2.x.x.
* [Update plugins for Flex UI 2.x.x](/docs/flex/developer/ui/migration-guide/migration-guide-update-plugins.md): This page explains how to update your plugins when migrating to Flex UI 2.x.x
* [Modify Flex UI Keyboard Shortcuts](/docs/flex/developer/ui/modify-keyboard-shortcuts.md): Flex UI 2.1 includes a customizable and programmable keyboard shortcuts menu for the most common contact center operations.
* [Overview of Flex UI programmability options](/docs/flex/developer/ui/overview-of-flex-ui-programmability-options.md): Manage your Flex UI 2.x.x instance with Flex Manager. Learn to customize different components and manage states and task channels.
* [Real-Time Queues View Programmability](/docs/flex/developer/ui/queues-view-programmability.md): Customize the Real-Time Queues View to display the queue statistics that you want to monitor in your contact center.
* [Use Redux with Flex](/docs/flex/developer/ui/redux.md): Learn about Redux and how it can help data move through your omnichannel contact center with Twilio Flex.
* [Flex UI Requirements](/docs/flex/developer/ui/requirements.md): See software, equipment, and networking requirements for running Flex in your contact center.
* [Sounds and audio in Flex](/docs/flex/developer/ui/sound-and-audio.md): Leverage the Flex AudioPlayerManager API for sound implementation. Manage playing, stopping, and muting sounds efficiently while handling media errors.
* [Advanced Team View Filters](/docs/flex/developer/ui/team-view-filters.md): Customize Team View Filters in your Flex application to help supervisors with agent filtering.
* [Developer Guide to Troubleshooting the Flex UI](/docs/flex/developer/ui/troubleshoot-the-flex-ui.md): Monitor and maintain your Flex application with Flex UI and Twilio Console debugging tools. Retrieve error reports and logs, and send them to error monitoring systems or directly to Twilio.
* [Use Twilio Paste with a Flex Plugin](/docs/flex/developer/ui/use-paste-with-a-plugin.md): Learn how to use Twilio Paste design tokens, leverage it on a Flex plugin, or customize Paste elements using a Flex method.
* [Use UI Actions](/docs/flex/developer/ui/use-ui-actions.md): Leverage Flex UI's emitted event data with Actions Framework. Register, modify, and replace actions, create custom alerts, and monitor incoming calls.
* [Web Accessibility](/docs/flex/developer/ui/web-accessibility.md): Flex UI 2.x.x includes enhanced support for WCAG 2.1 AA compliance. This page explains accessibility features that Flex UI supports and the accessibility tools that Flex UI provides.&#x20;
* [Work with Components and Props](/docs/flex/developer/ui/work-with-components-and-props.md): Work with programmable Flex UI 2.0 components and props.
* [Work with Notifications](/docs/flex/developer/ui/work-with-notifications.md): Manage and customize notifications through Flex UI's client-side API. Use NotificationBar for icons and actions, and enable browser notifications.
* [Unified Profiles Container (Public Beta)](/docs/flex/developer/unified-profiles-container.md): Customize the Flex Unified Profiles container: turn it on, add custom tabs, reorder built-in tabs, and program its components with the Flex UI API.
* [Flex Teams API (public beta)](/docs/flex/developer/user-management/flex-teams-api.md): Use the Flex Teams REST API to group users together for easier user management, reporting, and oversight.
* [Flex User Token API (public beta)](/docs/flex/developer/user-management/flex-token-api.md): Use the Flex User Token API to generate JSON Web Encryption (JWE) tokens that authenticate Flex users and grant secure access to the Flex application.
* [Flex Users API (public beta)](/docs/flex/developer/user-management/flex-users-api.md): Use the Flex Users API to list, provision, deprovision, and fetch Flex users and their associated TaskRouter Workers and Insights Users.
* [How to Implement Click-to-Dial](/docs/flex/developer/voice/dialpad-click-to-dial.md): Implement click-to-dial functionality using Flex's native outbound dialing capabilities. Integrate with CRMs and customize calls so you can initiate calls seamlessly.
* [Voice in Twilio Flex](/docs/flex/developer/voice.md): Set up basic inbound and outbound calls for your Cloud Contact Center using Twilio's Programmable Voice API
* [Change your language (Public Beta)](/docs/flex/end-user-guide/change-display-language.md): Learn how to set which language you want to use for Flex.
* [Chat Attachments](/docs/flex/end-user-guide/chat-attachments.md): Learn to send and receive chat attachments in Flex UI 1.x.x.
* [Send an attachment](/docs/flex/end-user-guide/conversations/messaging-attachments.md): Learn how to send and receive files as a Flex agent.
* [Use Chat and Messaging](/docs/flex/end-user-guide/conversations/use-chat-and-messaging.md): Learn about using chat and messaging in Flex UI 2.x.x for agents and supervisors.
* [Work with messaging transfers](/docs/flex/end-user-guide/conversations/work-with-messaging-transfers.md): Learn how to transfer a message from a Conversations channel to another agent or to a queue.
* [View customer profiles with Unified Profiles (Public Beta)](/docs/flex/end-user-guide/copilot/customerprofiles.md): View details about a customer that help you tailor your conversation to their needs.
* [Agent Copilot and Unified Profiles overview for agents (public beta)](/docs/flex/end-user-guide/copilot.md): Agent Copilot and Unified Profiles provide information and automations that enable you to assist customers more effectively.
* [Use Agent Copilot for suggested responses and answers (public beta)](/docs/flex/end-user-guide/copilot/real-time-assist-features.md): Learn how to use Agent Copilot for suggested responses and answers to enhance productivity and customer interactions.
* [Use auto-generated notes with Agent Copilot (Public Beta)](/docs/flex/end-user-guide/copilot/wrapupnotes.md): This guide describes the Agent Copilot agent experience
* [Debugger Integration with Flex](/docs/flex/end-user-guide/debugger.md): Learn how to use the debugger to troubleshoot exceptions and errors in the Twilio Flex UI and plugins.
* [Use the Flex Dialpad](/docs/flex/end-user-guide/dialpad-use.md): Use the native Flex Dialpad to make local and international outbound calls and perform warm or cold transfers to an agent or a queue.
* [Compose an email](/docs/flex/end-user-guide/email/compose-email.md): When handling an email task, you can use the HTML editor to apply formatting to your message for the customer.
* [Email-specific reporting from Flex Insights](/docs/flex/end-user-guide/email/flex-insights-reporting.md): As a supervisor, see email-related metrics and include data for email-specific reports in Flex through real-time and historical Flex Insights reporting.
* [Initiate an email conversation](/docs/flex/end-user-guide/email/initiate-email.md): You can initiate an email thread from an inbound task or initiate an email task from the Flex Agent UI.
* [Handle an email task](/docs/flex/end-user-guide/email/task.md): Accept, read and reply to an inbound email: Inbound email tasks come in like any other task for any other Task Channel. When an email arrives, the task appears at the top of the Task list.
* [View an email](/docs/flex/end-user-guide/email/view-email.md): When a customer sends an email in HTML format, you'll see the content of the email as you would expect in the Flex UI. An HTML email can contain links, images, tables, and symbols, such as emojis.
* [Use Flex on a mobile device (public beta)](/docs/flex/end-user-guide/flex-mobile.md): Flex Mobile lets agents send and receive calls and messages from a phone or tablet.
* [Initial Audio Device Check](/docs/flex/end-user-guide/initial-audio-device-check.md): Learn about the audio device health check that is automatically run on Flex startup.
* [Track Abandoned Conversations in Flex Insights](/docs/flex/end-user-guide/insights/abandoned-conversations.md): Manage and analyze abandoned conversations with Flex Insights.
* [Flex Insights Assessment Reporting](/docs/flex/end-user-guide/insights/assessment-reporting.md): Learn about the metrics and attributes used to build robust reports and dashboards on top of customer feedback with Twilio Flex Insights.
* [Best Practices and Performance Limits for Flex Insights](/docs/flex/end-user-guide/insights/best-practices-and-performance-limits.md): Read our recommended settings for fine-tuning your reports and dashboards in Flex Insights.
* [Conversation Assessment](/docs/flex/end-user-guide/insights/conversation-assessments.md): Get up and running with Twilio Flex Insights assessments by learning how to create questionnaires to assess the quality of agent calls with your customers.
* [Conversation Screen](/docs/flex/end-user-guide/insights/conversation-screen.md): Access and analyze customer conversation details with Flex Insights. Listen to call segments, view transcripts, add comments, make assessments, and more.
* [Conversation Structure](/docs/flex/end-user-guide/insights/conversation-structure.md): Understand how voice conversations are split into segments and how handling time is calculated in Flex Insights.
* [Customer Geolocation in Flex Insights](/docs/flex/end-user-guide/insights/customer-geolocation.md): Leverage geolocation of customers for insightful data and to detect location-based issues. Improve accuracy by evaluating geolocation data with Flex Insights.
* [Flex Insights Analyze View](/docs/flex/end-user-guide/insights/dashboards/analyze.md): Learn about the Twilio Flex Insights Analyze tab, an environment for data discovery and visualization in your contact center reports.
* [Dashboards](/docs/flex/end-user-guide/insights/dashboards.md): Explore the Analytics Portal's features: create dashboards, manage visibility, interact with data, and send reports seamlessly via email.
* [Rollup Summary in Tables](/docs/flex/end-user-guide/insights/dashboards/rollup-summary-tables.md): Learn how to use Flex Insights' rollup summary to create intelligent aggregation in your reports.
* [Flex Insights Data Model Caveats](/docs/flex/end-user-guide/insights/data-model-caveats.md): The Flex Insights Data Model was designed for ease of use and maximum query performance. There are a few things to be aware of when working with measures and attributes.
* [Flex Insights Data Model](/docs/flex/end-user-guide/insights/data-model.md): A thorough overview of the attributes in the Flex data model's key data sets, designed for the analytical needs of your contact center.
* [Format Metrics in Flex Insights Reports](/docs/flex/end-user-guide/insights/format-report-metrics.md): Learn how to format numerical metrics in your Flex Insights reports.
* [Getting Started with Flex Insights](/docs/flex/end-user-guide/insights/getting-started.md): Learn how to enable access, customize event collection, optimize performance, and understand data retention in Flex Insights.
* [Flex Insights](/docs/flex/end-user-guide/insights.md): Learn the basics of Twilio Flex Insights, out-of-the-box custom data views that let you drill down from top-level KPIs to individual conversation segments.
* [Flex Insights KPI Dashboards](/docs/flex/end-user-guide/insights/kpi-dashboards.md): Learn more about Twilio Flex Insights KPI dashboards, which contain Key Performance Indicators (KPIs) and insights about your business.
* [Flex Insights Maintenance and Updates](/docs/flex/end-user-guide/insights/maintenance-and-updates.md): Flex Insights has timed maintenance and update windows. Get the maintenance schedule and impact on your custom content in this guide.
* [Agent Copilot metrics](/docs/flex/end-user-guide/insights/metrics/agent-copilot.md): Learn about the custom metrics available to collect data about customer sentiment during an interaction.
* [Hold Time Metric](/docs/flex/end-user-guide/insights/metrics/hold-time.md): Explore Hold Time, a metric that shows the total time that a customer spent on hold in that segment. Find out more about how this metric is calculated and how to build reports that include it.
* [Flex Insights Metrics](/docs/flex/end-user-guide/insights/metrics.md): Explore Flex Insights Historical Reporting for integrated metrics in report and dashboard building.
* [SLA Metrics](/docs/flex/end-user-guide/insights/metrics/sla.md): Learn how to configure SLA Metrics and pass information via TaskRouter attributes with Flex Insights Historical Reporting.
* [Messaging transfer metrics](/docs/flex/end-user-guide/insights/metrics/transfer.md): Learn about the custom metrics available to collect data when an agent transfers a Flex Conversations message.
* [Play Calls](/docs/flex/end-user-guide/insights/player.md): Learn how to navigate the Flex Insights Player to get a quick overview of a call
* [Flex Insights Quality Management](/docs/flex/end-user-guide/insights/questionnaires.md): Learn how to assess the quality of your customer conversations in Twilio Flex Insights.
* [Schedule Flex Insights Dashboards with Email](/docs/flex/end-user-guide/insights/schedule-dashboards-with-email.md): Make sure that you're keeping everyone in the know about your Flex Insights data by sending regularly-updated dashboards via email. Learn how in this guide.
* [Conversation Segment Kinds](/docs/flex/end-user-guide/insights/segments.md): Learn how to distinguish between segment types in Flex Insights with the Kind attribute.
* [Workload Reporting](/docs/flex/end-user-guide/insights/workload-reporting.md): Use Flex Insights Workload Reporting to get granular information about agent activity in a given day.&#x20;
* [Keyboard Shortcuts](/docs/flex/end-user-guide/keyboard-shortcuts.md): Flex UI 2.1 includes a keyboard shortcuts menu for the most common contact center agent operations.
* [Use Chat and Messaging](/docs/flex/end-user-guide/messaging.md): Understand how to use chat and messaging in Flex UI 1.x.x as an agent and as a supervisor.
* [Pre-Release Features - End User Guide](/docs/flex/end-user-guide/pre-release-features.md): Explore Twilio's beta products available in the Pre-Release Features Page on Flex. Enable, disable, and test beta features.
* [Monitor agent activity](/docs/flex/end-user-guide/real-time-reporting/monitor-agent-activity.md): Learn how supervisors and administrators can monitor communications in real-time using Twilio Flex
* [Queues stats monitoring in Flex](/docs/flex/end-user-guide/real-time-reporting/real-time-queues-view.md): This guide for call center operators covers the Flex Real-Time Queues View, which displays metrics for inbound tasks.
* [Service Level Preferences](/docs/flex/end-user-guide/service-level-preferences.md): Use Service Level Preferences to customize how metrics in the Real-Time Queues View are calculated.
* [Advanced Team view filters](/docs/flex/end-user-guide/team-view-filters.md): Discover Team view filters, enabling more focused supervision in contact centers.&#x20;
* [User Guide to Troubleshooting the Flex UI](/docs/flex/end-user-guide/troubleshooting.md): Troubleshoot Flex UI errors using the Status Report for detailed logs, understand error types and where they appear, and learn about the Flex UI degraded mode.
* [Warm transfer](/docs/flex/end-user-guide/warm-transfer.md): This guide for call center operators explains how warm transfer works using a Flex call center.
* [Flex Mobile (public beta)](/docs/flex/flex-mobile.md): Flex Mobile is a pre-built app available for iOS and Android devices that brings the Flex experience to your phone or tablet.
* [End-of-life for Flex UI versions](/docs/flex/flex-ui-eol-reference.md): Reference Flex UI end-of-life (EOL) dates by version, learn how to turn on automatic minor updates, and keep your Flex UI on a supported version.
* [How we release Flex](/docs/flex/how-we-release-flex.md): Explore Twilio Flex platform changes, release strategies, and feature deployment. Understand version release frequency and feature updates.
* [Flex](/docs/flex.md): Find the documentation, sample code, and developer tools needed to build and tailor a contact center to your unique needs with Flex.
* [Glossary of Common Flex Terms](/docs/flex/onboarding-guide/common-flex-glossary.md): Define common Twilio Flex terms such as Task, TaskRouter, TaskQueue, Workers, and Workflow, and map them to standard contact center terminology.
* [Configure Skill-Based Routing](/docs/flex/onboarding-guide/configure-skill-based-routing.md): Set up skill-based routing in Twilio Flex by creating Skills, assigning Agents, and building TaskRouter Task Queues and Workflows to route Tasks.
* [Edit and Deploy an IVR with Twilio Studio to Route Calls to Queues](/docs/flex/onboarding-guide/edit-and-deploy-an-ivr.md): Build and deploy an Interactive Voice Response (IVR) in Twilio Studio that routes Flex calls to the right TaskRouter Queue based on caller input.
* [Explore the Built-In Flex UI Views](/docs/flex/onboarding-guide/explore-the-built-in-flex-ui-views.md): Learn the four built-in Twilio Flex UI views: the Admin Dashboard, Agent Desktop, Teams, and Queues, and what each view does and which roles can access them.
* [Handle Incoming Voice and SMS Tasks](/docs/flex/onboarding-guide/handle-incoming-voice-and-sms-tasks.md): Learn how to handle incoming voice calls and SMS messages as a Twilio Flex Agent, set your Agent status, accept Tasks, and enable outbound calling.
* [Set up your Flex account](/docs/flex/onboarding-guide/set-up-your-flex-account.md): Create your Twilio Flex account and learn about the Administrator, Supervisor, and Agent user roles you can assign to users in your Flex contact center.
* [Twilio Flex Quickstart: Getting Started with Flex Plugin Development](/docs/flex/quickstart/getting-started-plugin.md): We enhance a Twilio Flex hosted contact center with a basic React plugin. See step-by-step process and code, and how to upload assets to Twilio.
* [Flex Plugins CLI release notes](/docs/flex/release-notes/flex-plugins-cli-release-notes.md): Find out what's been added, changed, and fixed in the latest version of the Flex Plugins CLI.
* [Flex UI 2.x.x release notes](/docs/flex/release-notes/flex-ui-release-notes-for-v2xx.md): Find out what's been added, changed, and fixed in the latest version of Flex UI version 2.x.x, as well as past 2.x.x releases.
* [Flex Webchat release notes](/docs/flex/release-notes/webchat-ui-release-notes.md): Explore the latest release notes for Flex Webchat, including updates to dependencies.

## General Usage

* [Anti-Fraud Developer's Guide](/docs/usage/anti-fraud-developer-guide.md): Learn how to build applications that prevent bad actors from compromising your app, including best practices, fraud scenarios, and anti-fraud practices.
* [REST API: Addresses](/docs/usage/api/address.md): An Address instance resource represents your or your customer's physical
  location within a country.
* [REST API: Applications](/docs/usage/api/applications.md): Full API reference for the Application Resource (also called a "TwiML App") in Twilio's Voice REST API.
* [Twilio API overview](/docs/usage/api.md): Learn how to authenticate your requests to the Twilio APIs, what content type to use for API requests, and how the Twilio APIs handle webhooks.
* [REST API: Usage Records](/docs/usage/api/usage-record.md): REST API resources for retrieving usage by your Twilio account during any period, by any usage category.
* [REST API: UsageTrigger](/docs/usage/api/usage-trigger.md): Full API reference for the UsageTrigger resource in the Twilio API. Learn how to create, fetch (get), read (list), and update Usage Triggers for your account.
* [Billing Groups](/docs/usage/billing/billing-group.md): Learn how to use Twilio Billing Groups to consolidate billing across multiple accounts, locate your Billing Group ID, and retrieve usage data with the Usage API.
* [Billing](/docs/usage/billing.md): Manage your Twilio billing, including Billing Groups for consolidated invoicing, shared pricing, and unified payment methods across multiple accounts.
* [Day Resource](/docs/usage/bulkexport/day.md): A full reference for the Day Resource of the BulkExport API and code samples for how to fetch an exported day file and a list of exported days.
* [Export Custom Job Resource](/docs/usage/bulkexport/export-custom-job.md): API reference for the Export Custom Job Resource. Custom Jobs allow you to create exports for any date range.
* [ExportConfiguration resource](/docs/usage/bulkexport/exportconfiguration.md): Full API reference for the ExportConfiguration resource in the BulkExport API. Learn how to fetch (get) and update (post) an ExportConfiguration resource
* [Bulk Export API overview](/docs/usage/bulkexport.md): An overview of the BulkExport API, which helps you retrieve all of your activity logs from Twilio's platform on an ongoing or one-off basis.
* [Job Resource](/docs/usage/bulkexport/job.md): Full API reference for the Job resource in the BulkExport API. Learn how to fetch (get) and delete a Job.
* [Analyze: Investigate](/docs/usage/fraud-response-guide/analyze.md): Learn how to investigate fraud events on your Twilio account by reviewing log sources including Monitor Events, messaging logs, call logs, error codes, and Verify logs.
* [Contain: Immediate Countermeasures](/docs/usage/fraud-response-guide/contain.md): Learn how to contain fraud on your Twilio account with immediate countermeasures including Auth Token rotation, API key deletion, 2FA enablement, geo permission restrictions, and subaccount suspension.
* [Diagnose: Root Cause Analysis (RCA)](/docs/usage/fraud-response-guide/diagnose.md): Learn how to perform a Root Cause Analysis (RCA) to identify and resolve fraud incidents on your Twilio account.
* [Engage: Contact Twilio Support](/docs/usage/fraud-response-guide/engage.md): Learn when and how to contact Twilio Support during a fraud incident, including account suspension reasons, reactivation steps, and general assistance options.
* [Example: RCA Summary Request Form](/docs/usage/fraud-response-guide/example-rca-summary-request-form.md): See an example of a completed Root Cause Analysis (RCA) summary request form for reporting and resolving fraud incidents on your Twilio account.
* [Fraud & Abuse Response Guide](/docs/usage/fraud-response-guide.md): Learn how to quickly identify, contain, and remediate fraud or abuse on your Twilio account with this practical phase-based incident response guide.
* [Validate: Is this actually fraud?](/docs/usage/fraud-response-guide/validate.md): Learn how to identify and distinguish between different types of fraud activity on your Twilio account, including SMS pumping, toll fraud, account takeover, vishing, and smishing.
* [Global Safe List](/docs/usage/global-safe-list.md): Full API reference for Twilio's Global Safe List API. Sample code shows how to add and check a phone number on the Safe List.
* [General Usage](/docs/usage.md): Learn how to use Twilio's REST API, manage accounts, set up your dev environment, and protect your accounts, applications, and users against fraud.
* [Manage unused resources](/docs/usage/manage-unused-resources.md): Learn to manage unused resources on your Twilio account to optimize usage and reduce costs for Messaging Services and Programmable Voice.
* [Monitor REST API: Alarms](/docs/usage/monitor-alarms.md): Use the Alarms API to monitor and manage Twilio resources by creating, retrieving, updating, and deleting alarms for specific metrics.
* [Monitor REST API: Alerts](/docs/usage/monitor-alert.md): An Alert instance resource represents a single log entry for an error or warning encountered when Twilio makes a webhook request to your server.
* [Monitor Events resource](/docs/usage/monitor-events.md): The Events resource provides comprehensive event-logging and change-tracking for Twilio resources, with an API to retrieve your event log.
* [API mutation and conflict resolution](/docs/usage/mutation-and-conflict-resolution.md): Discover how Twilio's ETag and If-Match headers ensure data integrity with optimistic concurrency, resolving conflicts efficiently and safely.
* [Twilio API requests](/docs/usage/requests-to-twilio.md): Explore the basics of HTTP requests. Learn how to authorize your account, create or update API resources, and understand Twilio's responses.
* [API best practices](/docs/usage/rest-api-best-practices.md): Secure your Twilio API integration with best practices on encryption, access control, rate limits, and more.
* [Secure your Twilio Credentials](/docs/usage/secure-credentials.md): Keep your Twilio credentials secure by storing them in environment variables on macOS, Linux, Windows, and cloud providers, then loading them in your app code.
* [Availability and Reliability](/docs/usage/security/availability-reliability.md): Configure Fallback URLs on Twilio phone numbers to keep your voice and messaging applications available when your primary web server fails.
* [Security](/docs/usage/security.md): Twilio protects communications between Twilio and your web application with encryption. Learn how to authenticate, report vulnerabilities, and detect fraud
* [ISO/IEC Certification](/docs/usage/security/iso-iec-certification.md): Learn how Twilio's certified compliance with ISO/IEC 27001 standards assures your protection.
* [Twilio trial account](/docs/usage/trials.md): Explore the Twilio trial experience. Learn about product-specific free units, trial restrictions, 30-day expiration, and post-upgrade free units.
* [Try out Twilio Email](/docs/usage/trials/try-out-email.md): Start building with a Twilio email trial account. Send and receive your first emails within a few minutes.
* [Try out Twilio SMS Messaging](/docs/usage/trials/try-out-sms.md): Start building with a Twilio trial account. Send and receive your first SMS messages within a few minutes.
* [Try out Twilio Voice](/docs/usage/trials/try-out-voice.md): Start building with a Twilio trial account. Make and receive your first voice calls within a few minutes.
* [Try out Twilio WhatsApp Messaging](/docs/usage/trials/try-out-whatsapp.md): Start building with a Twilio trial account. Send and receive your first WhatsApp messages within a few minutes.
* [Alarms](/docs/usage/troubleshooting/alarms.md): Learn how to configure and manage Error Log Alarms in the Twilio Console.
* [Debugging Events Webhook](/docs/usage/troubleshooting/debugging-event-webhooks.md): Learn about how you can use the Console Debugger webhook to solve errors, what its callback parameters are, and what its payload contains.
* [Twilio Debugger](/docs/usage/troubleshooting/debugging-your-application.md): Troubleshoot issues with Twilio APIs, webhooks, and more with the Twilio Debugger.
* [A Beginner's Guide to the Command Line](/docs/usage/tutorials/a-beginners-guide-to-the-command-line.md): Learn all about shells, files, directories, arguments, and useful commands in this beginner's guide to the Command Line. Includes a sample script to send SMS.&#x20;
* [How To Make REST API Requests in PowerShell](/docs/usage/tutorials/how-to-make-http-basic-request-twilio-powershell.md): We'll show Powershell's Invoke-WebRequest making a REST API request to an HTTP Basic Authentication protected endpoint to send an outbound SMS text message.
* [Secure your C# / ASP.NET app by validating incoming Twilio requests](/docs/usage/tutorials/how-to-secure-your-csharp-aspnet-app-by-validating-incoming-twilio-requests.md): Secure the actions in your C# / ASP.NET application which accepts incoming requests from Twilio. Use the Twilio C# SDK's request validator utility to confirm incoming requests to your views genuinely originated from Twilio.
* [Secure your C# / ASP.NET Core app by validating incoming Twilio requests](/docs/usage/tutorials/how-to-secure-your-csharp-aspnet-core-app-by-validating-incoming-twilio-requests.md): Secure the actions in your C# / ASP.NET Core application which accepts incoming requests from Twilio. Use the Twilio C# SDK's request validator utility to confirm incoming requests to your views genuinely originated from Twilio.
* [Secure your Express app by validating incoming Twilio requests](/docs/usage/tutorials/how-to-secure-your-express-app-by-validating-incoming-twilio-requests.md): Secure the views in your Express application which accepts incoming requests from Twilio. Use the Twilio Node SDK's webhook middleware to confirm incoming requests to your views genuinely originated from Twilio.
* [Secure your Flask app by validating incoming Twilio requests](/docs/usage/tutorials/how-to-secure-your-flask-app-by-validating-incoming-twilio-requests.md): Secure the views in your Flask application which accept incoming requests from Twilio. Use the Twilio Python SDK's request validator utility to confirm incoming requests to your views genuinely originated from Twilio.
* [Set up your C# and ASP.NET MVC development environment](/docs/usage/tutorials/how-to-set-up-your-csharp-and-asp-net-mvc-development-environment.md): Learn how to set up C# for web development using the ASP.NET Core MVC web app framework. Expose your local development machine to the Internet with ngrok.
* [Set up your Java development environment](/docs/usage/tutorials/how-to-set-up-your-java-development-environment.md): Get your local Java development environment ready-to-go starting with installing a Java distribution, then a build tool, then a Twilio app.&#x20;
* [Set up your Node.js and Express development environment](/docs/usage/tutorials/how-to-set-up-your-node-js-and-express-development-environment.md): Learn how to set up Node.js for web development using the Express web app framework. Manage dependencies with npm and use ngrok to expose your dev server.
* [Set up your PHP development environment](/docs/usage/tutorials/how-to-set-up-your-php-development-environment.md): Learn how to set up PHP for web development using vanilla PHP. Manage dependencies with Composer and expose your local development machine to the Internet with ngrok.
* [Set up your Python and Flask development environment](/docs/usage/tutorials/how-to-set-up-your-python-and-flask-development-environment.md): Guide to setting up Python for web development with the Flask web framework. Use pip   to manage packages, virtual environments for isolation, and ngrok to publish. &#x20;
* [Get started with your Twilio free trial account](/docs/usage/tutorials/how-to-use-your-free-trial-account.md): Start building with a Twilio trial account. Verify recipient phone numbers, try Twilio products, and learn about trial account restrictions and limitations.
* [How to use ngrok with Windows and Visual Studio to test webhooks](/docs/usage/tutorials/how-use-ngrok-windows-and-visual-studio-test-webhooks.md): Learn how to use ngrok with Visual Studio and IIS Express on Windows to expose your local ASP.NET app and test Twilio webhooks from a public URL.
* [Twilio API responses](/docs/usage/twilios-response.md): Explore the various response formats, exceptions, and resources returned from Twilio to your application
* [Get Started with Twilio Webhooks](/docs/usage/webhooks/getting-started-twilio-webhooks.md): Get started using Twilio webhooks with this step-by-step guide that tells you what you need to do to process incoming callbacks from Twilio servers.
* [Introduction to Webhooks](/docs/usage/webhooks.md): Launching point for information about Twilio webhooks, including product-specific guides, tutorials, and getting started information.
* [Messaging Webhooks](/docs/usage/webhooks/messaging-webhooks.md): Learn how to use webhooks to process events in your Twilio Programmable Messaging application. You can use Twilio webhooks to handle incoming messages as well as tracking delivery status on outbound messages.
* [Voice Webhooks](/docs/usage/webhooks/voice-webhooks.md): Learn how to work with webhooks from Twilio Programmable Voice to process events in your web application. Set your project up to receive HTTPS callbacks from Twilio when important events occur, such as an inbound voice call to your Twilio phone number.
* [Authenticate webhooks with OAuth 2.0, Basic, or Digest](/docs/usage/webhooks/webhook-auth-profiles.md): Let Twilio authenticate itself to your webhook endpoints using OAuth 2.0 client credentials, HTTP Basic, or HTTP Digest.
* [Webhooks configuration API FAQs](/docs/usage/webhooks/webhook-configuration-faq.md): Answers to common questions about configuring Twilio webhook authentication, signing, rules, and delivery behavior.
* [Webhooks configuration API](/docs/usage/webhooks/webhook-configuration.md): Configure how Twilio authenticates, signs, and delivers your outbound webhooks per URL using Webhook Settings and Webhook Rules.
* [Choose webhook edge zones](/docs/usage/webhooks/webhook-edge-zones.md): Control which geographic edge zones Twilio delivers your webhooks from, using the EdgeZones catalog and a Webhook Setting.
* [Track webhook rule changes](/docs/usage/webhooks/webhook-operations.md): Poll the Operations resource to confirm that a Webhook Rule change has propagated to Twilio's webhook delivery plane.
* [Configure webhook rules](/docs/usage/webhooks/webhook-rules.md): Create Webhook Rules that match webhook URLs and apply Webhook Settings to them, including splitting traffic between two settings.
* [Configure webhook settings](/docs/usage/webhooks/webhook-settings.md): Create Webhook Settings that define how Twilio authenticates, signs, and delivers your webhooks, then apply them with Webhook Rules.
* [Sign webhooks with shared keys](/docs/usage/webhooks/webhook-shared-keys.md): Sign Twilio webhooks with a shared key you manage instead of your account authentication token, and rotate signing keys with no downtime.
* [Test webhook delivery](/docs/usage/webhooks/webhook-testing.md): Send a test webhook through a Webhook Setting to validate authentication, signing, and connection configuration before live traffic uses it.
* [Webhook connection overrides](/docs/usage/webhooks/webhooks-connection-overrides.md): Use connection overrides to customize Twilio webhook HTTP callback settings per request, including timeouts, retries, retry policy, SNI, and edge location.
* [Webhooks FAQ](/docs/usage/webhooks/webhooks-faq.md): Commonly asked questions about Twilio webhooks and status callbacks, including what webhooks are, how to validate webhooks, and how to respond to webhooks.
* [Secure webhooks](/docs/usage/webhooks/webhooks-security.md): Learn how to secure your web application that uses Twilio webhooks by verifying the sender of the webhook. This guide also covers other common security practices for Twilio webhooks, such as HTTPS and authentication.
* [Twilio Workbench](/docs/usage/workbench.md): Use Workbench to access Debugger or Alarms functionality from anywhere in the Twilio Console.

## Global Infrastructure

* [Make an outbound phone call using REST API in a non-US Twilio Region](/docs/global-infrastructure/create-an-outbound-call-via-rest-api-in-a-non-us-twilio-region.md): Follow this quickstart to learn how to initiate a call using Twilio's Ireland (IE1) Region.
* [Edge Locations](/docs/global-infrastructure/edge-locations.md): Reference list of all Twilio Edge Location IDs for public internet and private Interconnect connections.
* [Legacy Edge Location IDs](/docs/global-infrastructure/edge-locations/legacy-regions.md): Mapping of deprecated Twilio edge location IDs (au1, ie1, us2, etc.) to current Edge Location names (sydney, dublin, umatilla, etc.)
* [Firewall Configurations](/docs/global-infrastructure/firewall-configurations.md): Find firewall configuration information for Twilio Voice traffic
* [Media Streams Configuration](/docs/global-infrastructure/firewall-configurations/media-streams-configuration.md): Firewall configuration information for Voice Media Streams traffic
* [Inbound Call Processing](/docs/global-infrastructure/inbound-call-processing.md): Learn how to select the processing and storage Region for inbound calls
* [Set a phone number's inbound processing Region using the REST API](/docs/global-infrastructure/inbound-processing-api.md): Learn how to control the Region used for processing inbound calls using the Twilio REST API.
* [Set a phone number's inbound processing Region using the Console](/docs/global-infrastructure/inbound-processing-console.md): Learn how to control the Region used for processing inbound calls using the Twilio Console.
* [Global Infrastructure](/docs/global-infrastructure.md): Optimize your application performance and control data residency using Twilio Edge Locations and Regions.
* [Twilio Elastic SIP Trunking Regional Migration Best Practices](/docs/global-infrastructure/localized-uris/elastic-sip-trunk-regional-migration-best-practices.md): Learn best practices for migrating your Elastic SIP Trunks to a new Twilio Region.
* [General Twilio Voice Regional Migration Best Practices](/docs/global-infrastructure/localized-uris/regional-migration-best-practices.md): Learn best practices for migrating your Voice solutions to a new Twilio Region.
* [Twilio Programmable Voice SIP Domains Regional Migration Best Practices](/docs/global-infrastructure/localized-uris/sip-domains-regional-migration-best-practices.md): Learn best practices for migrating your Programmable Voice SIP Domains to a new Twilio Region.
* [SIP URIs](/docs/global-infrastructure/localized-uris/sip-uris.md): List of public SIP URI domains for each Twilio Edge Location
* [Termination](/docs/global-infrastructure/localized-uris/termination.md): List of public SIP Trunk Termination URI domains for each Twilio Edge Location
* [Manage Regional API Credentials](/docs/global-infrastructure/manage-regional-api-credentials.md): Manage Region-specific Twilio API credentials. Find, create, and delete Auth Tokens and API Keys for a Twilio Region using the Console, CLI, or REST API.
* [Managing Regional Resources in Console](/docs/global-infrastructure/managing-regional-resources-in-console.md): Learn to manage Region-specific resources using Twilio Console.
* [Use the Programmable Messaging API with Twilio Regions](/docs/global-infrastructure/messaging-api-with-twilio-regions.md): Learn how to use Programmable Messaging API in Twilio's Ireland (IE1) Region for SMS data residency.
* [Messaging features in Ireland (IE1)](/docs/global-infrastructure/messaging-eu-feature-availability.md): Available Messaging features in Twilio's Ireland (IE1) Region for SMS data residency.
* [Migrate SMS from US1 to IE1](/docs/global-infrastructure/migrate-sms-us1-to-ie1.md): Migrate an active Twilio SMS implementation from the United States (US1) region to the Ireland (IE1) region for EU data residency with minimal downtime.
* [Migrating your application to a new Region](/docs/global-infrastructure/migrating-your-application-to-a-new-region.md): Learn how to migrate your existing Twilio-powered application to a new Twilio Region.
* [Regional product availability](/docs/global-infrastructure/regional-product-and-feature-availability.md): These products and features are available in Twilio Regions around the world.
* [Regional SIP Domains](/docs/global-infrastructure/regional-sip-domains.md): Learn how to control which Region is used for processing and storage of your Twilio SIP Domain traffic.
* [Regional SIP Trunks](/docs/global-infrastructure/regional-sip-trunks.md): Learn how to control which Region is used for processing and storage of your Twilio Elastic SIP Trunking traffic.
* [SMS Data Residency in EU](/docs/global-infrastructure/sms-eu-data-residency.md): Learn how personal data is processed and stored in Twilio's Ireland (IE1) Region for EU data residency.
* [Understanding Edge Locations](/docs/global-infrastructure/understanding-edge-locations.md): Learn how Twilio Edge Locations route traffic to Twilio Regions, how to select an edge for Voice, SIP, and Interconnect, and how the REST API hostname sets your processing region.
* [Twilio Regions](/docs/global-infrastructure/understanding-twilio-regions.md): Learn about the data centers around the world where Twilio performs processing and storage.
* [Use the Programmable Voice JavaScript SDK with a non-US Twilio Region](/docs/global-infrastructure/use-the-programmable-voice-javascript-sdk-with-a-non-us-twilio-region.md): Learn to integrate your Twilio Voice-powered web application with our Australia (AU1) Region.
* [Using the Twilio REST API in a non-US Region](/docs/global-infrastructure/using-the-twilio-rest-api-in-a-non-us-region.md): Learn how to use the Twilio REST API in the Region of your choice.

## Glossary

* [Ad exchange](/docs/glossary/ad-exchange.md): \*Advertising\*. A digital marketplace where advertisers and publishers can buy and sell display, video, and mobile advertising.
* [Ad impression](/docs/glossary/ad-impression.md): \*Advertising\*. One occurence of an advertisement displaying on a screen.
* [Ad unit](/docs/glossary/ad-unit.md): \*Advertising\*. The container that holds the advertising copy and graphics for a digital advertisement on a screen.
* [Affiliate marketing](/docs/glossary/affiliate-marketing.md): \*Marketing\*. An activity in which companies offer to pay individuals or other businesses to promote their products or services.
* [Affirmative consent](/docs/glossary/affirmative-consent.md): \*Reputation\*. The informed, explicit acceptance that a recipient granted you to receive your email.
* [Allowlist](/docs/glossary/allow-list.md): \*Internet Security\*. A curated selection of domains, email addresses, or IP addresses that a service or system has granted explicit access.
* [Automated email](/docs/glossary/automated-email.md): \*Marketing\*. A system that allows the sending of messages with content relevant to individual recipients.
* [Autoresponder](/docs/glossary/autoresponder.md): \*Marketing\*. A system that generates email responses to actions and events.
* [Bayesian filter](/docs/glossary/bayesian-filter.md): \*Email Deliverability\*. A statistical technique that detects email spam.
* [Blocklist](/docs/glossary/blocklist.md): \*Email Deliverability\*. A list of IP addresses, email addresses, or domains known to ISPs or list providers for sending unsolicited or unwanted emails.
* [Blocked email messages](/docs/glossary/blocks.md): \*Email Deliverability\*. A temporary rejection of messages sent from your IP address.
* [Bounced email messages](/docs/glossary/bounces.md): \*Email Deliverability\*. A permanent rejection of messages sent from your IP address.
* [Bulk email service](/docs/glossary/bulk-email-service.md): \*Marketing\*. Software or service through which one sender can send one or many email messages to a large list of recipients.
* [What is Call Whisper?](/docs/glossary/call-whisper.md): Call Whisper, also commonly referred to as Call Screening, involves playing a message to the callee while the caller continues to hear ringing. It can provide additional information such as the source or purpose of the call to the callee before the call begins and even allow the callee to accept or reject the call based on that information.
* [Campaigns](/docs/glossary/campaigns.md): \*Marketing\*. The act of sending customized email messages to a group of targeted recipient segments.
* [CAN-SPAM Act of 2003](/docs/glossary/can-spam.md): \*Regulation\*. US law that lists the guidelines, requirements, and penalties regarding the sending of commercial bulk email.
* [Canonicalization](/docs/glossary/canonicalization.md): \*Internet standard\*. The standardization of email messages formatting that enables consistent hashed values for validating email messages.
* [Canadian Anti-Spam Law of 2014](/docs/glossary/casl.md): \*Regulation\*. Canadian law that lists the guidelines, requirements, and penalties regarding the sending of commercial bulk email.
* [Categories](/docs/glossary/categories.md): \*Analytics\*. One or more topical tags applied to an email message that aids in analyzing email campaign effectiveness.&#x20;
* [Content delivery network](/docs/glossary/cdn.md): \*Service Provider\*. A global network of servers that stores and serves copies of website content to website visitors using the server geographically closest to each website visitor.&#x20;
* [Challenge-response spam filtering](/docs/glossary/challenge-response.md): \*Internet Security\*. A type of spam filter that replies with a challenge to the given sender.
* [Clicks and unique clicks](/docs/glossary/clicks.md): \*Analytics\*. A record of each time a customer clicks any link in your Twilio Email email messages.
* [Canonical Name record (CNAME)](/docs/glossary/cname.md): \*Internet standard\*. A DNS record that maps one hostname in a domain to another hostname instead of an IP address.
* [Complaint](/docs/glossary/complaint.md): \*Reputation\*. A record of an email recipient reporting an email message as spam.
* [CPS](/docs/glossary/cps.md): CPS (calls per second) is the rate at which Twilio executes outbound calls for an account.&#x20;
* [Click-through rate](/docs/glossary/ctr.md): \*Analytics\*. A metric of interest in content linked in an email message expressed as a percentage of recipients that click a link in your email message.
* [Custom fields](/docs/glossary/custom-fields.md): \*Configuration\*. Original contact attribute added to your email contacts.
* [Deferral](/docs/glossary/deferrals.md): \*Email Deliverability\*. A deferred status can occur when an ISP or mailbox provider can't accept email from your IP address.
* [Deliverability](/docs/glossary/deliverability.md): \*Email Deliverability\*. The measure of how many emails sent that reach their intended recipients without issue.
* [Delivery](/docs/glossary/deliveries.md): \*Email Deliverability\*. A confirmation that an end recipient received the email that the sender had sent.
* [Demand-side platform (DSP)](/docs/glossary/demand-side-platform.md): \*Advertising\*. Software that helps advertisers or ad agencies buy digital ad inventory across publishers, supply-side platforms, and ad exchanges.
* [Direct response advertising](/docs/glossary/direct-response-advertising.md): \*Advertising\*. An advertising tactic where ad content encourages or prompts viewers of an ad to act or to engage with the ad directly.
* [DomainKeys Identified Mail (DKIM)](/docs/glossary/dkim.md): \*Internet standard\*. A domain-based email authentication protocol that helps ISPs better identify legitimate email senders.
* [Domain-based Message Authentication, Reporting and Conformance (DMARC)](/docs/glossary/dmarc.md): \*Internet Security\*, \*Internet Standard\*. A domain-based policy for determining the authenticity of the person or service sending email on behalf of a domain.
* [Domain Name System](/docs/glossary/dns.md): \*Internet standard\*. A hierarchical system of software and systems that translate a fully qualified domain name into an IP address.
* [Domain authentication](/docs/glossary/domain-authentication.md): \*Internet Security\*. Protocols and policies that specify IP addresses and domains as proof of identity of an individual or organization sending email messages.
* [Domain](/docs/glossary/domain.md): \*Internet standard\*. A human-readable branding for an individual or organization's presence on the internet.
* [Drip campaign](/docs/glossary/drip-campaign.md): \*Marketing\*. An email marketing strategy that sends engagement email messages on a schedule.
* [Drops](/docs/glossary/drops.md): \*Email Deliverability\*. The removal of an email message to a specific recipient to protect the sender's reputation.
* [Email API integration](/docs/glossary/email-api-integration.md): \*API\*. The facilitation of automating key functions through the synchronization of a sender's email service provider with their platform and software tools.
* [Email Authentication](/docs/glossary/email-authentication.md): \*Internet Security\*. Technical standards to help ISPs and other receivers validate the identity of an email sender.
* [Email harvesting](/docs/glossary/email-harvesting.md): \*Reputation\*. The process of obtaining lists of valid email addresses other than affirmative consent of the recipients for the purpose of sending bulk email.
* [Email marketing](/docs/glossary/email-marketing.md): \*Marketing\*. The promotion of a commercial product or service conveyed in an email message.
* [Email reputation score](/docs/glossary/email-reputation-score.md): \*Reputation\*. The rating an internet service provider or inbox provider sets for email sent from your email server IP addresses.
* [Email service provider (ESP)](/docs/glossary/email-service-provider.md): \*Service Provider\*. A service organization that provides transactional and marketing email services.
* [Expandable Banner](/docs/glossary/expandable-banner.md): \*Advertising\*. A design of a digital advertisement that increases in size when a viewer clicks or hovers over the ad.
* [Expired](/docs/glossary/expired.md): \*Email Deliverability\*. The removal of recipient email address from a contact list when an SMTP server couldn't deliver an email message to the recipient within 72 hours.
* [Feedback loop](/docs/glossary/feedback-loop.md): \*Reputation\*. A process where an service provider forwards emails reported as spam to a sender for removal.
* [Flighting](/docs/glossary/flighting-in-advertising.md): \*Advertising\*. The time in which an advertising campaign runs.
* [Fully Qualified Domain Name (FQDN)](/docs/glossary/fqdn.md): \*Internet standard\*. A human-readable label that identifies a specific server on the internet.
* [Frequency capping](/docs/glossary/frequency-capping.md): \*Advertising\*. The setting of a maximum number of times a specific viewer sees a specific ad.&#x20;
* [General Data Protection Regulation of 2018](/docs/glossary/gdpr.md): \*Regulation\*. European Union law that regulates the handling of personal data and outlines the rights individuals have regarding their data.
* [Header](/docs/glossary/header.md): \*Internet standard\*. Metadata that informs email recipients and servers of the routing, formatting, and security of an email message.
* [Internet Message Access Protocol (IMAP)](/docs/glossary/imap.md): \*Internet standard\*. The communication rules that systems follow to let you read and retrieve email messages from your inbox provider.
* [Glossary](/docs/glossary.md): A repository of the technical terms and jargon intrepid Twilio developers may encounter on their building journey.
* [Invalid Email](/docs/glossary/invalid-email.md): \*Email Deliverability\*. The removal of recipient email address that doesn't conform to the \[Internet Engineering Task Force (IETF)]\(https://www.ietf.org/) email address syntax standards from a contact list.
* [IP Address](/docs/glossary/ip-address.md): \*Internet standard\*. A unique numerical address that identifies a virtual location on the internet.
* [IP address warmup](/docs/glossary/ip-warmup.md): \*Email Deliverability\*. The establishment of a reputation as a legitimate email sender through the gradual and regular increase in the volume of email sent from one IP address.
* [Link branding](/docs/glossary/link-branding.md): \*Marketing\*. Change the domain for open and click tracking links to your domain.
* [Lists](/docs/glossary/lists.md): \*Marketing\*. Static collections of contacts to whom email messages can be sent.
* [Mail merge](/docs/glossary/mail-merge.md): \*Marketing\*. A process that generates customized email messages from a generic template and store of contact data.
* [Mailbox provider](/docs/glossary/mailbox-provider.md): \*Marketing\*. A service organization that provides transactional email services, marketing email services, or both.
* [Twilio Email message ID](/docs/glossary/message-id.md): \*Marketing\*. A unique identifier that Twilio Email generates and assigns to an email message for event identification purposes.
* [Mail Transfer Agent (MTA)](/docs/glossary/mta.md): \*Internet standard\*. A system that transfers email messages from one computer to another using a client-server application architecture.
* [Mail User Agent (MUA)](/docs/glossary/mua.md): \*Internet standard\*. An app that you use to compose and send email messages.
* [Mail Exchanger record (MX)](/docs/glossary/mx-record.md): \*Internet standard\*. A DNS record that maps the hostname in a domain that accepts email for the domain.
* [Native advertising](/docs/glossary/native-advertising.md): \*Advertising\*. A type of advertising that resembles the content of the surrounding medium.
* [What are North American Area Codes?](/docs/glossary/north-american-area-codes.md): North American Area Codes prefix phone numbers to route calls under the North American Numbering Plan (NANP), covering the US, Canada, US territories, and some Caribbean countries.
* [Open Rate](/docs/glossary/open-rate.md): \*Analytics\*. The frequency by which your customers open emails that you send.
* [Open relay](/docs/glossary/openrelay.md): \*Internet Security\*. An unsecured SMTP relay that routes email between domains.
* [Open & Unique Open](/docs/glossary/opens.md): \*Analytics\*. The record of each time a customer opens your Twilio Email email messages.
* [Peer-initiated invitations campaign](/docs/glossary/peer-invitations.md): \*Marketing\*. A email marketing campaign designed to get customers to invite their friends and family.
* [Phishing](/docs/glossary/phishing.md): \*Internet Security\*. The act of masquerading as a trusted business to acquire personally identifiable information.
* [Preheader](/docs/glossary/preheader.md): \*Marketing\*. The short summary text that follows the subject line when you view an email in your inbox.
* [Programmatic media buying](/docs/glossary/programmatic-media-buying.md): \*Advertising\*. Process of buying paid media through sophisticated software that automates how the buying, placing, and optimizing of paid media.
* [Pointer record (PTR)](/docs/glossary/ptr.md): \*Internet standard\*. A DNS record that maps an IP address to one hostname in a domain.
* [Rate limiting](/docs/glossary/rate-limiting.md): \*Email Deliverability\*. See Throttling.
* [Reconfirmation email](/docs/glossary/reconfirmation.md): \*Reputation\*. An email message sent to existing recipients asking them to confirm that they still want your messages.
* [Request](/docs/glossary/request.md): \*Analytics\*. The record of an attempt to send an email through Twilio Email.
* [Reseller email account](/docs/glossary/reseller-email-account.md): \*Service Provider\*. Email account created after a company entered into a partnership with Twilio.
* [Reserved fields](/docs/glossary/reserved-fields.md): \*Configuration\*. Predefined and protected attributes provided for email contacts.
* [Reverse DNS](/docs/glossary/reverse-dns.md): \*Internet Standard\*. Method for systems to resolve an IP address from a domain name.
* [Scheduled Emails](/docs/glossary/scheduled-emails.md): \*Marketing\*. Configuring a system to send email messages starting at a given date and time.
* [Segmentation](/docs/glossary/segmentation.md): \*Marketing\*. The practice of channeling email traffic based on the intent and audience of email messages.
* [Segments](/docs/glossary/segments.md): \*Marketing\*. A dynamic collection of contacts grouped based on criteria you define.
* [Sender authentication](/docs/glossary/sender-authentication.md): \*Internet Security\*. The process that shows ISPs you gave your mailbox provider permission to send emails on your behalf.
* [Sender ID](/docs/glossary/sender-id.md): \*Internet Security\*. A deprecated email authentication standard that checked that a domain authorized a given email address to send on its behalf.
* [Senders](/docs/glossary/senders.md): Identity of the individual, position, or organization sending an email message.
* [Sends](/docs/glossary/sends.md): \*Analytics\*. A request for Twilio Email to deliver email to your recipients.
* [Single send](/docs/glossary/single-send.md): \*Marketing\*. A non-recurring email message that communicates non-automated, non-sequential content.
* [SIP INVITEs](/docs/glossary/sip-invites.md): A SIP INVITE is a SIP request message that initiates a SIP call. 
   
  A SIP INVITE is made up of lines of text. The first line in an INVITE is called a Request-Line, which is followed by more lines of text called headers. The headers contain information about the INVITE, such as the identity of the caller, whether the INVITE was forwarded before being sent to the recipient, and the number of times a call may be forwarded. 
* [SMTP Provider](/docs/glossary/smtp-provider.md): \*Service Provider\*. A vendor that helps send large quantities of email messages to recipients.
* [SMTP relay](/docs/glossary/smtp-relay.md): \*Internet standard\*. A system that sends email between SMTP servers on different domains.
* [SMTP Server](/docs/glossary/smtp-server.md): \*Internet standard\*. An app or server that sends email and reacts to response codes from receiving servers.
* [SMTP service](/docs/glossary/smtp-service.md): \*Email Deliverability\*. Third-party managed service that delivers email messages to a large audience.
* [Simple Mail Transfer Protocol (SMTP)](/docs/glossary/smtp.md): \*Internet standard\*. The communication rules that systems follow for the reliable and efficient transfer of email messages.
* [Spam Filter](/docs/glossary/spam-filter.md): \*Email Deliverability\*. Algorithms that identify and remediate unwanted email messages.
* [Spam folder](/docs/glossary/spam-folder.md): \*Email Deliverability\*. A location in a recipient's inbox into which the inbox provider routes email of questionable use or provenance.
* [Spam report](/docs/glossary/spam-reports.md): \*Reputation\*. A feedback mechanism that identifies electronic messages as abusing the transmission medium and reports them to an authority for remediation.
* [Spam Traps](/docs/glossary/spam-traps.md): \*Reputation\*. Email addresses created without active owners to identify spammers and senders with poor data quality practices.
* [Spam](/docs/glossary/spam.md): \*Reputation\*. An email message sent to a recipient that they didn't request or want.
* [Sender Policy Framework (SPF)](/docs/glossary/spf.md): \*Internet Security\*, \*Internet Standard\*. An email authentication standard that sets which servers can send email from their domain.
* [Spoofing](/docs/glossary/spoofing.md): \*Internet Security\*. A technique where a falsified sender email addresses attempts to trick recipients into opening an email message.
* [Subscriber list management](/docs/glossary/subscriber-list-management.md): \*Marketing\*. The validation that subscribers found in your contact lists remain active and engaged with your email marketing.
* [Suspicious Sender](/docs/glossary/suspicious-sender.md): \*Reputation\*. An email sender who sends email messages to recipients that never granted explicit permission to that sender.
* [Reserved substitution tags](/docs/glossary/system-fields.md): \*Configuration\*. Placeholder labels that get replaced with personalized content in an email campaign.
* [Throttling](/docs/glossary/throttling.md): \*Email Deliverability\*. A recipient inbox provider reduces throughput of email messages below the level at which sender mail server sent the email messages.
* [Time zone](/docs/glossary/timezone.md): \*Internet standard\*. Local time, based on your current geographic location on the earth.
* [Transport Layer Security (TLS)](/docs/glossary/tls.md): \*Internet Security\*, \*Internet Standard\*. The set of rules that encrypts internet traffic between systems.
* [What is a Time-based One-time Password (TOTP)?](/docs/glossary/totp.md): A standardized algorithm that uses the current time as an input and generates unique numeric passwords.
* [Transactional email](/docs/glossary/transactional-email.md): \*Marketing\*. An email message sent in response to a user interaction with a web application.
* [Triggered action](/docs/glossary/triggered-actions.md): \*Marketing\*. A task executed once a customer meets a pre-defined condition.
* [Triggered email](/docs/glossary/triggered-email.md): \*Marketing\*. An email message sent in response to specific events or actions.
* [Trusted sender](/docs/glossary/trusted-sender.md): \*Reputation\*. An email sender who only sends email messages to those recipients that granted explicit permission to that sender.
* [Two Factor Authentication (2FA)](/docs/glossary/two-factor-authentication.md): \*Internet Security\*. Use of two or more means of user identification to grant access to a system.
* [Undelivered Email](/docs/glossary/undelivered-email.md): \*Email Deliverability\*. A category of reasons why an email message wasn't delivered to a recipient's inbox.
* [Unknown User](/docs/glossary/unknown-user.md): \*Email Deliverability\*. The removal of recipient email address that doesn't exist on the recipient email server from a contact list.
* [Unsubscribe](/docs/glossary/unsubscribes.md): \*Email Deliverability\*. A recipient's voluntary decision to remove themself from a sender's bulk email service.
* [Urchin Tracking Module (UTM) parameters](/docs/glossary/utm-parameters.md): \*Analytics\*. Five URL parameters added to links that marketers use to track online marketing campaigns.
* [Web API](/docs/glossary/web-api.md): A web API is a programming interface that allows web servers and web browsers to connect and enable account and data collection for services like email.
* [Application-to-Person Messaging](/docs/glossary/what-a2p-sms-application-person-messaging.md): Application-to-Person messaging (A2P) is any kind of message traffic in which a person is receiving messages from an application rather than another individual, and which is not expected to receive a reply. A2P message includes, but is not limited to, marketing communications, appointment reminders, chatbots, notifications, and one-time passwords (OTPs) or PIN codes.
* [Alphanumeric Sender ID](/docs/glossary/what-alphanumeric-sender-id.md): Your company name or brand displayed as the sender ID for one-way text messaging.
* [What are Masked Phone Numbers?](/docs/glossary/what-are-masked-phone-numbers.md): Masked Phone Numbers are a common pattern to anonymize communication between multiple parties and hide participant phone numbers. Instead of dialing directly from phone to phone, users communicate via a third ('proxy') phone number that forwards a call to the eventual destination. 
* [What are SMS Notifications?](/docs/glossary/what-are-sms-notifications.md): SMS Notifications are out-of-band text messages sent in response to events or transactions which occur somewhere else. While often used as a marketing tool to increase the percentage of returning visitors, SMS notifications are very useful for organization and public safety purposes as well.
* [What are WebSockets?](/docs/glossary/what-are-websockets.md): A WebSocket is a persistent bi-directional communication channel between a client (e.g. a browser) and a backend service. In contrast with HTTP request/response connections, websockets can transport any number of protocols and provide server-to-client message delivery without polling.
* [What is Direct Inward Dialing (DID)?](/docs/glossary/what-direct-inward-dialing-did.md): Direct Inward Dialing (DID) is a telephone service that allows a phone number to ring through directly to a specific phone at a business instead of going to a menu or a queue and needing to dial an extension. A phone number that is used like this is often called a "DID" (and multiple numbers are called "DIDs").
* [What is E.164?](/docs/glossary/what-e164.md): A numbering plan standard that provides a globally unique number for each device on the PSTN. These devices can then route phone calls and text messages to individual devices in different countries.
* [What is a Call Center?](/docs/glossary/what-is-a-call-center.md): A call center is the central point where businesses handle inbound and outbound customer phone calls. Learn how call centers differ from contact centers and the software that powers them.
* [What's an SMS Short Code?](/docs/glossary/what-is-a-short-code.md): A numeric sender ID used for text messaging containing fewer digits than typical phone numbers.
* [What is a String Identifier (SID)?](/docs/glossary/what-is-a-sid.md): A unique key string that Twilio uses to identify specific resources.
* [What is an SMS Gateway?](/docs/glossary/what-is-a-sms-gateway.md): An SMS Gateway enables a computer to send and receive SMS text messages to and from an SMS capable device over the global telecommunications network (normally to a mobile phone). The SMS Gateway translates the message sent, and makes it compatible for delivery over the network to be able to reach the recipient.
* [What is a Webhook?](/docs/glossary/what-is-a-webhook.md): An event-driven communication that sends data between apps using custom HTTP POST request to a URL.
* [Ahoy!](/docs/glossary/what-is-ahoy.md): Ahoy, a signal word originally used to call a ship, was once a standard way to greet others and was Alexander Graham Bell's suggested greeting for answering the telephone.
* [API Key](/docs/glossary/what-is-an-api-key.md): An Application Programming Interface (API) Key is a unique identifier that is used to authenticate a developer or program to an API.
* [API](/docs/glossary/what-is-an-api.md): An Application Programming Interface (API) is provided by a service owner so that others may use the features and functions enabled by the service. APIs describe how a consumer will make requests of the service, and what they will receive in return.
* [What is an SMS?](/docs/glossary/what-is-an-sms-short-message-service.md): The text messaging service that telephone, internet, and mobile devices use.
* [Artificial Intelligence](/docs/glossary/what-is-artificial-intelligence.md): Artificial Intelligence (AI) is the ability of a computer to mimic human cognitive skills, such as learning and understanding.
* [Basic Authentication](/docs/glossary/what-is-basic-authentication.md): Basic Authentication is a method for an HTTP user agent (e.g., a web browser) to provide a username and password when making a request.
* [What is Call Routing?](/docs/glossary/what-is-call-routing.md): Call routing refers to the procedure of sending voice calls to a specific queue based on predetermined criteria. A call routing system is also known as an automatic call distributor (ACD).
* [What is Call Transcription?](/docs/glossary/what-is-call-transcription.md): Call transcription is the conversion of a voice or video call audio track into written words to be stored as plain text in a conversational language. Call transcription can either be live - as a call or event happens - or based on the recording of a past conversation.
* [What is Click-to-Call?](/docs/glossary/what-is-click-to-call.md): Click-to-call, sometimes called click-to-talk or click-to-dial, is a way to let people connect with a company representative by phone while they're browsing a website or in an app.
* [What are DTMF Tones?](/docs/glossary/what-is-dtmf.md): DTMF, or Dual-Tone Multi-Frequency tones, are in-band telecommunications signals sent over voice frequencies.  Commonly used over telephone lines, DTMF tones are also commonly called Touch Tones.
* [What is GSM-7 character encoding?](/docs/glossary/what-is-gsm-7-character-encoding.md): The original assignment of 128 alphanumeric characters accepted and displayed in text messages to numerical values for transmission across mobile networks.
* [Interactive Voice Response (IVR)](/docs/glossary/what-is-ivr.md): Interactive voice response (IVR), also known as a phone tree, provides an automated telephony system for callers using voice and touch-tones (DTMF).
* [What is Latency?](/docs/glossary/what-is-latency.md): Latency is the time delay between an event and its perception by an observer. In networking and telecommunications, latency is often used interchangeably with lag.
* [What is Live Chat?](/docs/glossary/what-is-live-chat.md): Live chat is a type of online chat distinguished by its simplicity and user accessibility. Live chat appears in a web browser or in mobile applications, usually via a small pop-up modal through which the visitor can exchange text messages with a chat operator in real time.
* [Masked Calling](/docs/glossary/what-is-masked-calling.md): Masked Calling is an ecommerce technique that protects buyers' and sellers' personal phone numbers by giving each party a temporary number to communicate for a set time.
* [What is a Mean Opinion Score (MOS)?](/docs/glossary/what-is-mean-opinion-score-mos.md): A Mean Opinion Score (MOS) is a numerical measure of human-judged overall quality. In telecommunications, MOS ranks the quality of voice and video sessions on a 1 to 5 scale.
* [What is an MMS?](/docs/glossary/what-is-mms.md): MMS, short for Multimedia Messaging Service, is a standard way to send multimedia such as pictures, videos, and other attachments over text messaging channels.
* [What is a Private Branch Exchange (PBX)?](/docs/glossary/what-is-pbx-private-branch-exchange.md): PBX, short for Private Branch Exchange, is a phone system in an enterprise that manages incoming and outgoing phone calls as well as an organization's internal communications.
* [What is Personally Identifiable Information (PII)?](/docs/glossary/what-is-personally-identifiable-information-pii.md): Any data of a degree of specificity that it can locate, identify, or contact a single person. This data includes phone numbers, national ID numbers, and email addresses. It covers any data that can be used, either on its own or with combined with other data, to contact, identify, or locate a person.
* [What is a Push Notification?](/docs/glossary/what-is-push-notification.md): When an app server delivers an alert separate from an end user request, that alert is called a push notification. Also known as a server push notification or push, these alerts target mobile devices but can also target web apps.
* [What is Session Initiation Protocol (SIP)?](/docs/glossary/what-is-session-initiation-protocol-sip.md): Session Initiation Protocol (SIP) is a signalling protocol for initiating, terminating, and modifying user sessions over an IP network.  Most commonly, SIP is used for Voice Over IP (VoIP) services, but is also often used for other communications sessions such as video calls and instant messaging sessions.
* [What is SIP Trunking?](/docs/glossary/what-is-sip-trunking.md): SIP (Session Initiation Protocol) trunking routes phone calls over the internet instead of traditional phone lines, letting you provision global voice connectivity for your VoIP infrastructure at lower cost.
* [What is an SMS API?](/docs/glossary/what-is-sms-api-short-messaging-service.md): An SMS API is a software interface that lets code send and receive text messages through an SMS gateway, bridging the gap between telecommunications carrier networks and web applications built on standard web frameworks.
* [What is SMS Delivery or Deliverability?](/docs/glossary/what-is-sms-delivery-deliverability.md): SMS Delivery is a measure of the percentage of outgoing SMS and MMS messages which are received at their intended destination.  While sometimes referring to the status of a single message, SMS delivery usually is a rate of delivered versus intended messages and summarized as an 'SMS Delivery Rate.'
* [What is SMS Pumping Fraud?](/docs/glossary/what-is-sms-pumping-fraud.md): SMS pumping fraud happens when fraudsters take advantage of a phone number input field to receive a one-time passcode, an app download link, or anything else via SMS. The messages are sent to a range of numbers controlled by a specific mobile network operator (MNO) and the fraudsters get a share of the generated revenue. 
* [What is the Telephone Consumer Protection Act (TCPA)?](/docs/glossary/what-is-telephone-consumer-protection-act-tcpa.md): The TCPA (Telephone Consumer Protection Act) is a federal statute enacted in 1991 designed to safeguard consumer privacy. This legislation restricts telemarketing communications via voice calls, SMS texts, and fax.
* [What is Toll Fraud?](/docs/glossary/what-is-toll-fraud.md): Toll fraud, also known as International Revenue Sharing Fraud (IRSF), happens when an application is exploited to generate a high volume of voice calls to the fraudster's own international premium rate numbers. The victim of the toll fraud bears the entire financial responsibility for each minute of the call.
* [What is the Twilio Markup Language (TwiML)?](/docs/glossary/what-is-twilio-markup-language-twiml.md): TwiML, the Twilio Markup Language, is an XML-based language that instructs Twilio on how to handle events such as incoming and outgoing calls, SMS messages, and MMS messages. Learn how TwiML verbs and nouns work.
* [What is Two Factor Authentication?](/docs/glossary/what-is-two-factor-authentication-2fa.md): Two-factor authentication (2FA) adds an extra layer of security to your user's account login by requiring two types of authentication: usually something your user knows and something they have.
* [What is UCS-2 Character Encoding?](/docs/glossary/what-is-ucs-2-character-encoding.md): UCS-2 is a character encoding standard that represents characters with a fixed-length 16 bits (2 bytes). GSM networks use it as a fallback when a message cannot be encoded using GSM-7 or needs more than 128 characters.
* [What is Unicode?](/docs/glossary/what-is-unicode.md): Unicode is an international character encoding standard that provides a unique number for every character across languages and scripts, making almost all characters accessible across platforms, programs, and devices.
* [What is a Voice API?](/docs/glossary/what-is-voice-api.md): A voice API lets software developers make and receive phone calls programmatically, bridging the Public Switched Telephone Network (PSTN) and internet applications without specialized telecommunications knowledge or hardware.
* [What is VoIP (Voice Over IP)?](/docs/glossary/what-is-voip.md): Voice Over Internet Protocol (VoIP) is a category of hardware and software that enables voice calls to be made and received over the internet.
* [What is a Long Code?](/docs/glossary/what-long-code-phone-number.md): A long code number is a standard phone number used to send and receive voice calls and SMS messages. Phone numbers are typically called "long codes" (10-digit numbers in many countries) when comparing them with SMS short codes (5-6 digit numbers).
* [How long can a message be?](/docs/glossary/what-sms-character-limit.md): The number of characters that a service can transmit varies according to the service protocol and character encoding.
* [What is an SMS tracker?](/docs/glossary/what-sms-tracker.md): An SMS tracker is software that uncovers detailed information about the delivery and content of text and picture messages. It allows anyone to analyze an individual message or group of messages to see delivery patterns, encoding details, and error conditions.
   
* [What is UTF-8?](/docs/glossary/what-utf-8.md): UTF-8 is a variable-width character encoding standard that uses between one and four eight-bit bytes to represent all valid Unicode code points.
* [What is a Virtual Phone Number?](/docs/glossary/what-virtual-phone-number.md): A virtual phone number is a standard telephone number that is not locked down to a specific phone. A virtual number can route a voice call or text message to any phone or workflow. With virtual numbers powered by an API, complex software workflows can be built that are triggered by calls and texts.
* [What is Voice Trace?](/docs/glossary/what-voice-trace.md): Voice trace is a voice quality troubleshooting feature that captures the media stream for calls and stores them for Twilio Support to use in their investigations. 

## Identity and Access Management (IAM)

* [Access Control](/docs/iam/access-control/overview.md): Use Twilio role-based access control (RBAC) to grant granular access to resources. Manage role assignments and apply least-privilege access for users.
* [RBAC in Legacy Console](/docs/iam/access-control/rbac-legacy-console.md): Learn how to manage role assignments in the Legacy Console.
* [RBAC in Twilio Console](/docs/iam/access-control/rbac-twilio-console.md): This document describes how users can manage Role Assignments in Twilio Console
* [Role Assignment API reference](/docs/iam/access-control/role-assignment-resource.md): Complete API reference for the Twilio Role Assignment API. Learn how to list, create, and delete role assignments using OAuth 2.0.
* [Role API reference](/docs/iam/access-control/role-resource.md): Complete API reference for the Twilio Role API. Learn how to list available roles for your organization using OAuth 2.0.
* [Types of Roles](/docs/iam/access-control/types-of-roles.md): Learn about the four types of Twilio RBAC roles: general roles, built-in roles, organization roles, and resource-based roles for user assignment.
* [Access Tokens](/docs/iam/access-tokens.md): Create short-lived Access Tokens to authenticate Twilio client-side SDKs like Voice, Conversations, and Video.
* [API keys overview](/docs/iam/api-keys.md): Authenticate your requests to Twilio's APIs with API keys. Keep your Twilio Account credentials safe and take control of the lifecycle of your API keys.
* [REST API: Key Resource v1](/docs/iam/api-keys/key-resource-v1.md): Full API reference for the Key resource in the Twilio API. Learn how to create, fetch, list, update, and delete API keys.
* [REST API: Key Resource v2010](/docs/iam/api-keys/key-resource-v2010.md): Full API reference for the API Key resource in the Twilio API. Learn how to create, fetch (get), read (list), and update API keys to authenticate to the REST API and create and revoke access tokens.
* [Create API keys in Twilio Console](/docs/iam/api-keys/keys-in-console.md): Authenticate your requests to Twilio's APIs with API keys. Create and manage API keys in Twilio Console.
* [Restricted API keys](/docs/iam/api-keys/restricted-api-keys.md): Leverage role-based access control (RBAC) with Twilio's Restricted API keys. Grant granular API permissions for Twilio APIs.
* [REST API: Accounts](/docs/iam/api/account.md): Full API reference for the Account resource in the Twilio API. Learn how to create, fetch (get), read (list), and update Accounts and Subaccounts.
* [REST API: Auth Token](/docs/iam/api/authtoken.md): Learn about the REST API Auth Token, its properties, and how to promote the secondary Auth Token to primary.
* [Our API: the basics](/docs/iam/api.md): Twilio's REST API allows you to query metadata about your account, make phone calls, send text messages, and monitor usage.
* [REST API: Secondary Auth Token](/docs/iam/api/secondary_authtoken.md): API reference for the Secondary Auth Token resource. Learn how to create and delete a secondary Auth Token to rotate your Twilio account's Auth Token.
* [REST API: Subaccounts](/docs/iam/api/subaccounts.md): Explore how to use Twilio Subaccounts to segment your Twilio usage and act on behalf of your customers, agents or employees
* [REST API: Authorized Connect Apps](/docs/iam/authorized-connect-apps/api.md): API reference for the AuthorizedConnectApps list resource which shows all of the Connect Apps that you have authorized for your account.
* [REST API: Connect Apps](/docs/iam/connect-apps/api.md): API reference for the ConnectApps resource. Learn how to fetch, list, and update the Connect Apps you have created within your Twilio account.
* [Twilio Connect](/docs/iam/connect.md): Let your users authorize access to their accounts with Twilio Connect so your application can buy phone numbers, make calls, send SMS, and access log data.
* [Twilio Connect Java Quickstart](/docs/iam/connect/quickstart/java.md): Learn how to connect your application to Twilio's APIs on behalf of other account holders in this step-by-step quickstart using Java servlets.
* [Twilio Connect Python Quickstart](/docs/iam/connect/quickstart/python.md): Learn how to connect your application to Twilio's APIs on behalf of other account holders in this step-by-step quickstart using Python and Flask.
* [Credentials PublicKey Resource](/docs/iam/credentialpublickey-resource.md): Full API reference for the CredentialPublicKey resource in the Twilio API. Learn how to create, fetch (get), read (list), update, and delete Public Keys for your Twilio account.
* [REST API: Credentials](/docs/iam/credentials/api.md): Learn the basics of the Credentials REST API, which allows you to upload Public Keys to Twilio and manage them.
* [Identity and Access Management (IAM)](/docs/iam.md): Learn about Identity and Access Management (IAM) in your Twilio applications: securely control access to your Twilio projects, authenticate your applications, and dig into best practices in these docs.
* [Account-level OAuth apps](/docs/iam/oauth-apps/account-oauth-apps.md): Learn how to create, manage, and rotate secrets for account-level OAuth apps in Twilio. Account OAuth apps use the OAuth 2.0 Client Credentials grant type.
* [OAuth apps FAQs](/docs/iam/oauth-apps/faqs.md): Frequently asked questions about Twilio OAuth apps, covering supported regions, costs, roles, access token expiration, secret rotation, and subaccount support.
* [OAuth Token API](/docs/iam/oauth-apps/oauth-access-token.md): Learn how to use the Twilio OAuth Token API endpoint to generate access tokens with an OAuth app's Client ID and Client Secret, then call Twilio APIs with them.
* [Organization OAuth apps](/docs/iam/oauth-apps/org-oauth-apps.md): Learn how to create and manage organization-level OAuth apps in Twilio. Organization OAuth apps support both the OAuth 2.0 Client Credentials and Authorization Code grant types.
* [OAuth apps](/docs/iam/oauth-apps/overview.md): Learn how to use OAuth apps to authorize access to Twilio APIs with OAuth 2.0. Supports the Client Credentials and Authorization Code grant types.
* [Domains](/docs/iam/organizations/domains.md): Learn how to associate your organization with one or more internet domains that you own. Follow instructions to add a domain or import users that signed up with your domain.
* [Organizations](/docs/iam/organizations.md): An organization is a resource that helps you manage all of your company's Twilio accounts. Learn how to centrally manage all of your accounts, users, and configure your organization-wide policies.
* [Managed accounts](/docs/iam/organizations/managed-accounts.md): Learn about Managed Accounts, how they can help your organization, and how to create, add, and configure them.
* [Managed users](/docs/iam/organizations/managed-users.md): Learn about managed users, how they can help your organization, and how to create, view, and delete them.
* [Account and Key Management with API Keys](/docs/iam/pkcv/account-and-key-management-api-keys.md): Manage Twilio Accounts and API Keys after enforcing Public Key Client Validation. Learn how to create Main API Keys and provision new Subaccounts.
* [Get Started with Public Key Client Validation](/docs/iam/pkcv.md): Public Key Client Validation helps organizations in compliance-heavy industries meet strict security requirements. Learn how to get started in this overview.
* [Public Key Client Validation Quickstart](/docs/iam/pkcv/quickstart.md): Learn how to implement Public Key Client Validation with Twilio. Includes sample cURL commands, HTTP requests, and a Java example.
* [SCIM API reference](/docs/iam/scim/api-reference.md): Complete API reference for the Twilio SCIM API, including endpoints for creating, retrieving, updating, and deactivating users.
* [Microsoft Entra ID SCIM integration](/docs/iam/scim/entra-integration.md): Learn how to configure user synchronization from Microsoft Entra ID to Twilio using SCIM provisioning.
* [Okta SCIM integration](/docs/iam/scim/okta-integration.md): Learn how to configure user synchronization from Okta to Twilio using SCIM provisioning.
* [Configuring Azure Active Directory with Twilio SSO](/docs/iam/single-sign-on/configuring-azure-active-directory-with-twilio-sso.md): Learn how to configure Azure Active Directory to work with Twilio SSO in this step-by-step guide.
* [Configuring Okta with Twilio SSO](/docs/iam/single-sign-on/configuring-okta-with-twilio-sso.md): Learn how to configure Okta to work with Twilio in this step-by-step guide.
* [Configuring SSO with any other SAML2.0 Identity Provider](/docs/iam/single-sign-on/configuring-sso-with-other-saml2-idp.md): This guide covers configuring your SAML 2.0 Identity Provider with Twilio for SSO login to Twilio Console.
* [Single Sign On](/docs/iam/single-sign-on.md): This document describes the SSO (single sign-on) capabilities supported by Twilio and necessary steps for integrating with your Identity Provider (IdP).
* [Test Credentials](/docs/iam/test-credentials.md): REST API resources for working with Twilio's test credentials.
* [HIPAA Accounts](/docs/iam/twilio-editions/hippa.md): Learn how to set up HIPAA-compliant communication workflows with Twilio, including eligible services, Business Associate Agreements, and architecture guidelines.
* [Twilio Editions](/docs/iam/twilio-editions.md): Learn about Twilio Editions, which offers advanced security, administration, and compliance features designed to protect your customer communications.
* [Static Proxy for Webhooks](/docs/iam/twilio-editions/twilio-static-proxy.md): Learn about Twilio Static Proxy for Event Streams, Functions, and Webhooks, including static IP addresses and ranges for allowlisting.

## Interconnect

* [Interconnect](/docs/interconnect.md): Ensure consistent connectivity between your communication infrastructure and the Twilio platform with Interconnect, a private connection to the Twilio cloud.

## Lookup

* [Lookup](/docs/lookup.md): Improve your message deliverability with Twilio Lookup. Validate numbers, identify carriers, and ensure compliance for accurate and secure messaging.
* [Lookup SIM Swap Overview](/docs/lookup/lookup-sim-swap.md): Learn how to use Twilio's Lookup API SIM Swap feature to get data on if a SIM linked to a phone number has recently changed in this overview.
* [Magic Numbers for Lookup](/docs/lookup/magic-numbers-for-lookup.md): Use Twilio Lookup Magic Numbers and test credentials to simulate Lookup API requests and responses without charging your account or using real numbers.
* [Testing Identity Match with Magic Numbers](/docs/lookup/magic-numbers-for-lookup/testing-identity-match-with-magic-numbers.md): Use Twilio Lookup Magic Numbers and test credentials to test the Identity Match package and see example match scores and error codes for each input.
* [Lookup v2 Quickstart](/docs/lookup/quickstart.md): Learn how to query phone number and carrier information with Twilio's Lookup v2 API in this Quickstart.
* [Using Lookup with Twilio Regions](/docs/lookup/using-lookup-with-twilio-regions.md): Learn how to use Twilio's Lookup API with Regional support to optimize performance and control data residency in this overview.
* [Lookup v1 Tutorial: Carrier and Caller Name](/docs/lookup/v1-api/carrier-and-caller-name.md): Learn how to use Lookup to identify a phone number's carrier and what type of phone it is in your programming language of choice.
* [Lookup v1 API](/docs/lookup/v1-api.md): Identify local-friendly number formats, reduce undelivered messages, and protect from scams and spam with Lookup by Twilio.
* [Lookup v1 Tutorial: Validation and Formatting](/docs/lookup/v1-api/validation-and-formatting.md): Instructions and sample code for using the Lookup API to check the format of an international phone number and validate any phone number in ISO format.
* [Call Forwarding](/docs/lookup/v2-api/call-forwarding.md): Check if a mobile phone number is unconditionally forwarding calls using Twilio Lookup's Call Forwarding.
* [Caller Name](/docs/lookup/v2-api/caller-name.md): Retrieve caller names and types for US mobile numbers using Twilio Lookup's Caller Name.
* [Formatting and Validation](/docs/lookup/v2-api/formatting-validation.md): Use the free Twilio Lookup v2 request to format phone numbers in E.164 and national formats and validate phone numbers with helpful validation errors.
* [Identity Match](/docs/lookup/v2-api/identity-match.md): Use Identity Match to verify phone number ownership by comparing user data with authoritative sources. Available in the US, Brazil, and more.
* [Lookup v2 API](/docs/lookup/v2-api.md): API reference for the Twilio Lookup API that allows you to query information on a phone number so that you can make a trusted interaction with your user.
* [Line Status](/docs/lookup/v2-api/line-status.md): Validate phone number status with Twilio Lookup's Line Status. Enhance data quality and campaign efficiency by detecting number activity.
* [Line Type Intelligence](/docs/lookup/v2-api/line-type-intelligence.md): Discover carrier data and phone line types to streamline messaging and connectivity. Ideal for filtering out landlines before sending SMS.
* [Reassigned Number](/docs/lookup/v2-api/reassigned-number.md): Verify phone number ownership with Twilio Lookup's Reassigned Number to prevent TCPA violations and ensure compliance.
* [SIM Swap](/docs/lookup/v2-api/sim-swap.md): Detect SIM swap fraud with Twilio's Lookup API. Get real-time updates on SIM changes to prevent account takeovers.
* [SMS Pumping Risk Score](/docs/lookup/v2-api/sms-pumping-risk.md): Use Twilio Lookup's SMS Pumping Risk Score to get real-time risk assessments of phone numbers and detect SMS pumping fraud before sending OTP messages.

## Marketplace

* [Marketplace](/docs/marketplace.md): Do more with less code. Twilio Marketplace lets you discover, install, and manage pre-integrated partner apps and Add-ons through the Twilio API.
* [Marketplace Add-on Trestle Tutorial](/docs/marketplace/listings/trestle.md): This tutorial provides step-by-step instructions for installing Marketplace Add-ons to your account and using the Trestle Reverse Phone.

## Mobile Identity APIs

* [Mobile Identity APIs](/docs/mobile-identity.md): Twilio Mobile Identity APIs, including Silent Network Auth and Identity Match, help you verify users, reduce friction, and prevent fraud and account takeovers.

## Network Traversal Service

* [REST API: Network Traversal Service Tokens](/docs/stun-turn/api.md): REST API reference for Network Traversal Service (NTS) Tokens, the ephemeral STUN/TURN credentials for WebRTC and VoIP clients.
* [Frequently Asked Questions](/docs/stun-turn/faq.md): Frequently Asked Questions and troubleshooting tips for working with the Twilio Network Traversal Service
* [Network Traversal Service](/docs/stun-turn.md): Deploy more reliable WebRTC communications apps with Twilio's Network Traversal Service, a globally distributed STUN/TURN service.
* [STUN-TURN IP Addresses & Ports](/docs/stun-turn/regions.md): List the static IP addresses for the Twilio STUN and TURN servers. This allows local network configuration and communication or application of routing rules with Twilio.

## OpenAPI

* [OpenAPI](/docs/openapi.md): Learn about building with the Twilio OpenAPI Spec.

## Phone Numbers

* [AvailablePhoneNumber Mobile resource](/docs/phone-numbers/api/availablephonenumber-mobile-resource.md): A full reference for the AvailablePhoneNumber Mobile resource with code samples to find mobile numbers by region.
* [AvailablePhoneNumber resource](/docs/phone-numbers/api/availablephonenumber-resource.md): Full reference for the AvailablePhoneNumber resource in the Phone Numbers API, with properties and sample code showing how to find supported countries.
* [AvailablePhoneNumber TollFree resource](/docs/phone-numbers/api/availablephonenumber-tollfree-resource.md): A full API reference for the AvailablePhoneNumber TollFree resource, including code samples.
* [AvailablePhoneNumber Local resource](/docs/phone-numbers/api/availablephonenumberlocal-resource.md): Search for Twilio phone numbers available for purchase in a specific geographic location.
* [IncomingPhoneNumber resource](/docs/phone-numbers/api/incomingphonenumber-resource.md): Full API reference for the Incoming Phone Number resource in the Twilio API. Learn how to create, fetch (get), read (list), update, and delete IncomingPhoneNumbers.
* [Phone Numbers](/docs/phone-numbers/api.md): Find relevant links for working with Twilio's Phone Numbers REST API on this page.
* [Best practices for phone number use](/docs/phone-numbers/best-practices.md): Learn about best practices for using Twilio Phone Numbers, including buying, upgrading, and releasing numbers.
* [Hosted Number Order Resource](/docs/phone-numbers/hosted-numbers/hosted-numbers-api/hosted-number-order-resource.md): Full API reference for the Hosted Number Order resource in the Twilio Hosted Numbers API. Sample code shows how to create, read fetch, update, and delete.
* [Hosted Numbers FAQ](/docs/phone-numbers/hosted-numbers.md): Find answers to frequently asked questions about Hosted SMS, which lets you to use Programmable SMS with your existing US & Canada phone numbers.
* [Hosted Number Orders - API Quickstart](/docs/phone-numbers/hosted-numbers/quickstart.md): Get started with the Hosted Number Orders API and learn how to verify number ownership, create and sign an LOA, and configure your Hosted Number.
* [Phone Numbers](/docs/phone-numbers.md): Twilio's virtual phone numbers give you instant access to local, national, mobile, and toll-free phone numbers in over 100 countries for your voice call and messaging applications.
* [Pricing: Phone Numbers Resource](/docs/phone-numbers/pricing.md): Twilio's Phone Numbers resource allows users of the Pricing API to view pricing information for Twilio phone numbers in different countries and area codes.
* [Bundles Resource](/docs/phone-numbers/regulatory/api/bundles.md): Full API reference for the Twilio API Regulatory Compliance Bundle resource: create, fetch, read, and update your Bundle.
* [Regulatory Compliance REST APIs](/docs/phone-numbers/regulatory/api.md): View the resources available to be leveraged with the new v2 Regulatory Compliance platform.
* [Phone Number Regulatory FAQ](/docs/phone-numbers/regulatory/faq.md): Learn about Twilio Phone Number regulations, what you need to do to stay compliant, and why.
* [Console: Getting Started with Phone Number Regulatory Compliance](/docs/phone-numbers/regulatory/getting-started/console-create-new-bundle.md): Learn how to make sure your phone numbers are compliant with local regulators' requirements by following this step-by-step guide and the Twilio Console.
* [Getting Started: Regulatory Compliance Public REST APIs](/docs/phone-numbers/regulatory/getting-started/create-new-bundle-public-rest-apis.md): Learn how to create a Twilio Regulatory Bundle with the v2 Regulatory Compliance REST APIs by reading a Regulation and assigning End-Users and Supporting Documents.
* [How to Find a BU SID or an AD SID](/docs/phone-numbers/regulatory/getting-started/how-find-bu-sid-or-ad-sid.md): Follow this guide to find an ID for an identity document bundle (BU) or address (AD) in your account.
* [Letter of Authorization (LOA) Template](/docs/phone-numbers/regulatory/letter-authorization-loa-template.md): A templated example of a Letter of Authorization (LOA) requesting authorization for inbound customer calls made to your business' Customer Support.
* [Reading Regulations for the UK Bundle](/docs/phone-numbers/regulatory/reading-regulations-for-the-uk-bundle.md): Read the regulatory requirements for United Kingdom phone numbers using the Twilio Regulatory Compliance API. Includes parameters and example responses for the four UK use cases.

## Programmable Chat

* [Programmable Chat](/docs/chat.md): Twilio Programmable Chat API allows you to embed chat functionality in any of your apps with SDKs for iOS (Swift and Objective-C), Android (Java), and web (JavaScript).

## Programmable Messaging

* [Messaging API Overview](/docs/messaging/api.md): Use the Programmable Messaging REST API to send and receive SMS, MMS, and WhatsApp messages, track delivery status, and manage message media and history.
* [Media subresource](/docs/messaging/api/media-resource.md): Full API Reference for the Media subresource of the Programmable Messaging API. Get and manage Media related to Messages originating with MMS (SMS), WhatsApp and other Messaging Channels.
* [Feedback subresource](/docs/messaging/api/message-feedback-resource.md): API Reference for Twilio's Feedback subresource. Use Feedback to track and report SMS message delivery back to Twilio.
* [Messages resource](/docs/messaging/api/message-resource.md): API reference for the Message resource: send SMS, MMS, and WhatsApp messages, query message statuses, and get, update, or delete sent messages.
* [Services PhoneNumbers subresource](/docs/messaging/api/phonenumber-resource.md): Full API reference for sending SMS messages at scale with Twilio. Learn how to create, fetch, read, and update Phone Numbers on your Messaging Services.
* [Pricing: Messaging Countries resource](/docs/messaging/api/pricing.md): Full API reference for pricing of Twilio's Programmable Messaging API. Get pricing information for a country or list all countries with Twilio Message Resource services.
* [Services resource](/docs/messaging/api/service-resource.md): Full API reference for sending SMS or WhatsApp messages at scale with Twilio Messaging Services. Learn how to create, fetch, read, and update Messaging Services.
* [Get started with Facebook Messenger (public beta)](/docs/messaging/channels/facebook-messenger.md): Receive and respond to messages from your Facebook pages using Flex and Twilio's APIs
* [Twilio Messaging Channels](/docs/messaging/channels.md): Twilio Messaging Channels include SMS, MMS and a collection of 3rd-party integrations (WhatsApp, Facebook Messenger) to send and receive messages using the Programmable Messaging APIs and other Twilio products.
* [A2P 10DLC - Gather the Required Business Information](/docs/messaging/compliance/a2p-10dlc/collect-business-info.md): Begin the A2P 10DLC onboarding process for your business or your customers' businesses. This page covers the information needed for registration.
* [New Direct Sole Proprietor Registration Overview](</docs/messaging/compliance/a2p-10dlc/direct-sole-proprietor-registration-overview-new experience.md>): Register A2P 10DLC messaging as a Sole Proprietor Brand in the Twilio Console. Create a brand, register a campaign, and add a 10DLC phone number sender.
* [Direct Sole Proprietor Registration Overview](/docs/messaging/compliance/a2p-10dlc/direct-sole-proprietor-registration-overview.md): Register A2P 10DLC messaging as a Sole Proprietor Brand in the Twilio Console. Create a Starter Profile, register a brand and campaign, and add a 10DLC sender.
* [Direct Standard and Low-Volume Standard Registration Guide](/docs/messaging/compliance/a2p-10dlc/direct-standard-onboarding.md): A step-by-step guide for Direct customers to onboard Standard Brands to US A2P 10DLC messaging.
* [Set Up A2P 10DLC Event Streams](/docs/messaging/compliance/a2p-10dlc/event-streams-setup.md): Guide to configuring Event Streams for Twilio A2P Brands, Campaigns, and 10DLC Phone Numbers, covering both API and Console methods.
* [A2P 10DLC - Use Externally Registered Campaigns](/docs/messaging/compliance/a2p-10dlc/externally-registered-campaigns-api.md): Learn how to set up an A2P 10DLC Campaign registered directly with TCR with a Twilio Messaging Service in this guide.
* [Programmable Messaging and A2P 10DLC](/docs/messaging/compliance/a2p-10dlc.md): Start the new registration process to get a verified sender identity for A2P 10DLC. Send high volume SMS and MMS over trusted, compliant carrier routes.
* [Create Mock US A2P 10DLC Brands and Campaigns](/docs/messaging/compliance/a2p-10dlc/mock-brand-api.md): Learn how to create mock US A2P 10DLC Brands and Campaigns that allow you to develop and test applications against Twilio's A2P Brand and Campaign APIs without incurring any A2P 10DLC related fees.
* [A2P 10DLC - Registration for Government and Nonprofit Agencies](/docs/messaging/compliance/a2p-10dlc/onboarding-for-government-and-non-profit-agencies.md): Learn how to register for A2P 10DLC as a government or nonprofit agency with Twilio.
* [New Sole Proprietor A2P 10DLC Registration for ISVs: API Walkthrough](/docs/messaging/compliance/a2p-10dlc/onboarding-isv-api-sole-prop-new.md): Learn how to register customers for A2P 10DLC Sole Proprietor Brands and Campaigns as an ISV using the Twilio API.
* [A2P 10DLC - Standard and Low-Volume Standard Brand Onboarding Guide for ISVs](/docs/messaging/compliance/a2p-10dlc/onboarding-isv-api.md): Detailed REST API onboarding guide for ISVs to register their customers for A2P 10DLC. For Standard and Low-Volume Standard Brands.
* [ISV A2P 10DLC Onboarding Overview](/docs/messaging/compliance/a2p-10dlc/onboarding-isv.md): Onboarding overview for ISVs on Twilio A2P 10DLC messaging: covers registration, various Account architectures, and special cases for efficient compliance.
* [A2P 10DLC registration application quickstart](/docs/messaging/compliance/a2p-10dlc/quickstart.md): A step-by-step guide to get started quickly with US A2P 10DLC messaging.
* [Transition from a Sole Proprietor to a Standard Brand](/docs/messaging/compliance/a2p-10dlc/transition-sole-proprietor-to-standard-brand.md): A comprehensive guide on transitioning from Twilio Sole Proprietor to Standard Brand for A2P 10DLC, covering new registrations and Messaging Service options.
* [Troubleshooting A2P 10DLC Registrations](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands.md): Learn how to troubleshoot and resubmit your US A2P Brand and/or Campaign with a few API calls, or using our Console tools.
* [Troubleshooting A2P Phone Number registration issues](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-a2p-phone-number-registration-issues.md): Troubleshoot A2P 10DLC phone number registration failures after Campaign approval, including status explanations and remediation steps.
* [Troubleshooting and rectifying Campaigns](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-and-rectifying-a2p-campaigns-1.md): Troubleshoot and fix A2P 10DLC Campaign creation failures using the Twilio Console or API.
* [Troubleshooting A2P 10DLC Standard/LVS Brands](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-and-rectifying-a2p-standardlvs-brands.md): Learn how to address Brand Registration feedback from The Campaign Registry to improve your Trust Score or troubleshoot failed registrations.
* [Troubleshooting Sole Proprietor Brand Registration Failures](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-sole-proprietor-brand-registration-failures.md): Troubleshoot and resolve Sole Proprietor Brand registration failures for A2P 10DLC, including email and address validation errors.
* [Get started with toll-free verification using the API](/docs/messaging/compliance/toll-free/api-onboarding.md): Guide to verify Toll-Free numbers via Twilio API, covering submission, record management, and status updates for compliant messaging in North America.
* [Toll-free verification console onboarding guide](/docs/messaging/compliance/toll-free/console-onboarding.md): Guide on verifying Toll-Free numbers in the Twilio Console, covering steps for submission, status review, and deleting verification for U.S. messaging compliance.
* [Intelligent Alerts for Twilio Messaging](/docs/messaging/features/intelligent-alerts.md): Learn about Intelligent Alerts for Twilio Messaging. Understand how to enable and use this feature to monitor your messaging traffic.
* [Link Shortening](/docs/messaging/features/link-shortening.md): Send messages with shortened links using your own domain and track engagement with click tracking.
* [Link Shortening Onboarding Guide](/docs/messaging/features/link-shortening/onboarding-guide.md): Bring your own company-branded domain and send messages with shortened links and click tracking.
* [Message Scheduling](/docs/messaging/features/message-scheduling.md): Schedule RCS, SMS, MMS, and WhatsApp messages to be sent at a fixed time in the future.
* [Messaging Insights Dashboards](/docs/messaging/features/messaging-insights/dashboards.md): Use Twilio Messaging Insights dashboards to visualize and analyze message deliverability data, calculate cost-per-conversion for OTP, and more.
* [SMS Pumping Protection Insights](/docs/messaging/features/messaging-insights/sms-pumping-protection-insights.md): Use Twilio Messaging Intelligence to visualize SMS Pumping Protection Insights in a dashboard. Monitor the savings and performance of SMS Pumping Protection.
* [Programmable Messaging Logs](/docs/messaging/features/messaging-logs.md): Learn how to debug message delivery issues with your Message logs in the Twilio Console.
* [SMS Pumping Protection for Programmable Messaging](/docs/messaging/features/sms-pumping-protection-programmable-messaging.md): Use SMS Pumping Protection for Programmable Messaging to prevent SMS pumping fraud. Understand how to enable the protection and avoid false positives.
* [Traffic Optimization Engine](/docs/messaging/features/traffic-optimization-engine.md): Traffic Optimization Engine is a throughput allocation platform for Messaging customers to send high-speed, high-volume messages anywhere in the world.
* [Accepted content types for media](/docs/messaging/guides/accepted-mime-types.md): Learn about MIME types and size restrictions for media messages on Twilio's API. Optimize your MMS, RCS, and WhatsApp communications effectively.
* [Best Practices for Scaling with Messaging Services](/docs/messaging/guides/best-practices-at-scale.md): Best practices for scaling a Twilio Messaging application, including sender selection and calculating message throughput.
* [Debugging Common Issues with SMS](/docs/messaging/guides/debugging-common-issues.md): Debugging tips for common issues with SMS and MMS messages.
* [Test SMS messaging with the Virtual Phone](/docs/messaging/guides/guide-to-using-the-twilio-virtual-phone.md): Test SMS messages with the Twilio Virtual Phone. Send and receive texts without carrier restrictions, and explore Twilio's Messaging API hassle-free.
* [Best Practices for Messaging Delivery Status Logging](/docs/messaging/guides/outbound-message-logging.md): Best practices for logging SMS messages sent using Programmable Messaging, focusing on logging for Mobile Terminated/Outbound messaging.
* [Outbound Message Status in Status Callbacks](/docs/messaging/guides/outbound-message-status-in-status-callbacks.md): Learn for which changes in outbound message status Twilio sends status callback requests. Understand the status lifecycle from creation, through sending and delivery to read receipt. Recognize the differences when using a Messaging Service.
* [Message Redaction for Programmable Messaging](/docs/messaging/guides/privacy-message-redaction.md): Protect users' privacy with phone number and content redaction. Learn how to prevent long-term storage of a message body and phone number.
* [What to know before sending international SMS messages](/docs/messaging/guides/sending-international-sms-guide.md): Send international SMS on Twilio's API. Learn global SMS basics: country best practice, long & short code, P2P, A2P, GSM-7, UCS-2, alphanumeric sender ID.
* [SMS Geo Permissions](/docs/messaging/guides/sms-geo-permissions.md): Learn how to configure Twilio SMS Geo Permissions to control which countries you can send SMS messages to and reduce your exposure to SMS pumping fraud.
* [Track the Message Status of Outbound Messages](/docs/messaging/guides/track-outbound-message-status.md): Learn how to track the status of outbound messages you send with Programmable Messaging in your web application. Track the sent and delivery status of SMS, MMS, and WhatsApp Messages using status callbacks. Understand the differences when using a Messaging Service.
* [Twilio's request to your incoming message Webhook URL](/docs/messaging/guides/webhook-request.md): What does Twilio send in its request to your webhook URL? See what parameters are included for SMS, RCS, and WhatsApp-messages using Programmable Messaging.
* [Programmable Messaging](/docs/messaging.md): Everything you need to get started sending SMS and WhatsApp messages with Programmable Messaging. Quickstarts, sample code, & tutorials for many use cases. SDKs in popular web languages and examples and API Reference documentation.
* [Programmable Messaging Onboarding](/docs/messaging/onboarding.md): Learn how to plan and build your Programmable Messaging application
* [SMS Foundations](/docs/messaging/onboarding/sms-foundations.md): Learn the fundamentals of how Twilio SMS messaging works, including A2P messaging, senders, throughput, message costs, and compliance basics.
* [SMS developer quickstart](/docs/messaging/quickstart.md): This developer quickstart teaches you how to send and receive text messages with Twilio programmatically. Choose the language of your preference and start building with Twilio Programmable SMS.
* [No-code SMS quickstart with Twilio Studio](/docs/messaging/quickstart/no-code-sms-studio-quickstart.md): Learn how to use Twilio Studio to send SMS text messages without using code.
* [Alphanumeric Sender IDs in Messaging Services](/docs/messaging/services/alphanumeric-sender-ids-in-messaging-services.md): Learn how to add Alphanumeric Sender IDs to your Twilio Messaging Service Sender Pool for branded one-way SMS messaging.
* [Messaging Services](/docs/messaging/services.md): Use the Twilio Messaging Services API and Programmable Messaging to send high volumes of messages in the US and globally.
* [Customize users' opt-in and opt-out experience with Advanced Opt-Out](/docs/messaging/tutorials/advanced-opt-out.md): Customize Opt-in/Opt-out options for Twilio Programmable SMS. Localize with country-specific keywords in different languages with Twilio Advanced Opt-Out.
* [Test your SMS Application](/docs/messaging/tutorials/automate-testing.md): Learn how to send test SMS using Twilio's Programmable SMS API and test credentials
* [Receive and Download Images on Incoming Media Messages with C#](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms/csharp.md): Use C#, ASP.NET, and Twilio to receive and download images and other media on incoming MMS messages.
* [Receive and Download Images on Incoming Media Messages](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms.md): Learn how to use Twilio Programmable Messaging to receive and download images and other media on incoming MMS and media messages.
* [Receive and Download Images on Incoming Media Messages with Java](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms/java.md): Use Java and Twilio to receive and download images and other media on incoming MMS messages.
* [Receive and Download Images on Incoming Media Messages with Node.js](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms/node.md): Use Node.js and Twilio to receive and download images and other media on incoming MMS messages.
* [Receive and Download Images on Incoming Media Messages with PHP and Laravel](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms/php-laravel.md): Use PHP, Laravel, and Twilio to receive and download images and other media on incoming MMS messages.
* [Receive and Download Images on Incoming Media Messages with Python and Django](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms/python-django.md): Use Python, Django, and Twilio to receive and download images and other media on incoming MMS messages.
* [Media subresource](/docs/messaging/tutorials/how-to-receive-and-download-images-incoming-mms/ruby-sinatra.md): Full API Reference for the Media subresource of the Programmable Messaging API. Get and manage Media related to Messages originating with MMS (SMS), WhatsApp and other Messaging Channels.
* [Receive and Reply to Incoming Messages - C#](/docs/messaging/tutorials/how-to-receive-and-reply/csharp.md): Learn how to respond to an incoming message using Twilio's Programmable Messaging API and C# / ASP.NET.
* [Receive and Reply to Incoming Messages](/docs/messaging/tutorials/how-to-receive-and-reply.md): Learn how to respond to an incoming message using Twilio's Programmable Messaging API
* [Receive and Reply to Incoming Messages - Node.js](/docs/messaging/tutorials/how-to-receive-and-reply/node-js.md): Learn how to respond to an incoming message using Twilio's Programmable Messaging API and Node.js.
* [Receive and Reply to Incoming Messages - Python](/docs/messaging/tutorials/how-to-receive-and-reply/python.md): Learn how to respond to an incoming message using Twilio's Programmable Messaging API and Python.
* [Send SMS and MMS messages](/docs/messaging/tutorials/how-to-send-sms-messages.md): A guide to send SMS text messages and MMS messages programmatically from your application or the cURL command line utility using Twilio Programmable Messaging.
* [Get started with Messaging Services](/docs/messaging/tutorials/send-messages-with-messaging-services.md): Enhance your Messaging application with Messaging Services. Send bulk messages with short codes by using multiple numbers and improve message delivery.
* [TwiML™ for Programmable Messaging](/docs/messaging/twiml.md): Learn how Twilio uses the TwiML markup language to talk to your Programmable SMS applications.
* [TwiML™ Message: \<Message>](/docs/messaging/twiml/message.md): Follow sample code to learn how to programmatically send a message to a phone number with the \<Message> verb for Programmable Messaging.

## Programmable Voice

* [Answering Machine Detection FAQ & Best Practices](/docs/voice/answering-machine-detection-faq-best-practices.md): FAQs and best practices for optimizing Twilio Answering Machine Detection for Programmable Voice notifications, outbound contact centers, and sales dialers.
* [Answering Machine Detection](/docs/voice/answering-machine-detection.md): Use Twilio Answering Machine Detection (AMD) for voice notifications, outbound contact centers, AI agents, and sales dialers using REST API calls.
* [Events subresource](/docs/voice/api/call-event-resource.md): Full Twilio Voice API reference for the Call Events subresource used to review and analyze application request and response details.
* [Call resource](/docs/voice/api/call-resource.md): Reference for the Twilio Programmable Voice Call resource, detailing the REST API for initiating, managing, and retrieving records of voice calls.
* [Conferences Participants subresource](/docs/voice/api/conference-participant-resource.md): Full API reference for the Conferences Participants subresource in the Twilio API. Learn how to manage active conference participants.
* [Conferences resource](/docs/voice/api/conference-resource.md): Full reference for the Twilio Voice API Conferences resource. Programmatically update and retrieve data from active conference calls.
* [Programmable Voice API Overview](/docs/voice/api.md): Introduction to the Twilio Voice REST API. Use this API to make phone calls, modify calls in progress, and query metadata about calls, conferences, queues, and recordings.
* [OutgoingCallerIds resource](/docs/voice/api/outgoing-caller-ids.md): Reference API documentation for Twilio OutgoingCallerIds. Manage outgoing caller IDs and verify phone numbers with the Twilio REST API.
* [Calls Transcriptions subresource](/docs/voice/api/realtime-transcription-resource.md): Full API reference for the Calls Transcriptions subresource in the Twilio API.
* [Outbound - Receiving SIP from Twilio](/docs/voice/api/receiving-sip.md): Use Twilio Programmable Voice to initiate SIP sessions and pass custom headers or UUI for call centers and self-service automation using TwiML and REST APIs.
* [Transcriptions resource](/docs/voice/api/recording-transcription.md): Twilio Transcriptions resource reference to fetch or delete transcriptions of recorded voice calls over the Twilio REST API.
* [Recordings resource](/docs/voice/api/recording.md): Full detailed REST API reference for managing recordings with Twilio's Programmable Voice REST API.
* [Inbound - Sending SIP to Twilio](/docs/voice/api/sending-sip.md): Send SIP calls to Twilio Programmable Voice using SIP domains. Covers inbound contact center and PSTN connectivity use cases using JavaScript and Bash.
* [Use SIP with Twilio Voice](/docs/voice/api/sip-interface.md): Learn to use Twilio Programmable Voice SIP Interface to route calls to SIP endpoints for contact center, PSTN connectivity, and AI agent use cases.
* [Making SIP Calls](/docs/voice/api/sip-making-calls.md): Learn to initiate SIP VoIP sessions with Twilio Programmable Voice across coding languages for sales dialer, contact center, and tracking use cases.
* [SIP registration](/docs/voice/api/sip-registration.md): Register SIP endpoints with Twilio Programmable Voice to make and receive global calls from devices like IP phones or softphones using your SIP Domain.
* [Streams subresource](/docs/voice/api/stream-resource.md): Full Twilio API reference for the Streams subresource. Learn how to create, stop, and manage real-time WebSocket media streams on a phone call.
* [Verifying Caller IDs at Scale](/docs/voice/api/verifying-caller-ids-scale.md): Learn to programmatically verify phone numbers with Twilio Programmable Voice and Sync for outbound call center and sales dialer use cases in Node.js.
* [Brand your calls using CNAM](/docs/voice/brand-your-calls-using-cnam.md): Learn how to brand Twilio Programmable Voice calls with Caller ID Name (CNAM) for business outbound calls via Twilio Console or Trust Hub REST API.
* [Branded Calling overview](/docs/voice/branded-calling.md): Boost trust with Twilio Branded Calling by displaying your business name and logo during outbound calls to improve answer rates.
* [Bring Your Own Carrier (BYOC) Trunking for Programmable Voice](/docs/voice/bring-your-own-carrier-byoc.md): Learn how to use Twilio BYOC Trunking to connect existing PSTN carriers and phone numbers to Twilio Programmable Voice for call centers and PSTN connectivity.
* [Voice Conference](/docs/voice/conference.md): Get a high-level overview of Voice Conference, a flexible Twilio product to manage multi-party calls for inbound contact centers and outbound dialer use cases.
* [Track usage, costs, and application health for Twilio Programmable Voice](/docs/voice/guides/track-usage-costs-health.md): Learn to track Twilio Programmable Voice usage, costs, and health using the Console, Usage API, and Datadog for notifications and call tracking.
* [How to share information between your applications](/docs/voice/how-share-information-between-your-applications.md): Exchanging custom parameters between backend and frontend Twilio Programmable Voice applications using TwiML, REST APIs, and Voice SDKs.
* [Programmable Voice](/docs/voice.md): Use Twilio Programmable Voice to add inbound and outbound voice calls to your web or mobile app. Use our Voice API or SDKs for web languages. Build Interactive Voice Response, conference calling, automated surveys and more. Integrate your VoIP system with Twilio SIP. See call analytics and insights.
* [Interactive Voice Response](/docs/voice/interactive-voice-response.md): Build an Interactive Voice Response (IVR) phone tree with Twilio Programmable Voice using Node.js, Python, Ruby, C#, Java, and PHP.
* [Media Streams Overview](/docs/voice/media-streams.md): Receive raw audio streams from live phone calls over WebSockets using Twilio Media Streams for AI/ML transcription and self-service automation.
* [Media Streams - WebSocket Messages](/docs/voice/media-streams/websocket-messages.md): Learn about WebSocket Messages for Twilio Media Streams to support Inbound Contact Center, Outbound Contact Center, and AI/ML Transcription use cases.
* [Pricing: Voice Resource](/docs/voice/pricing.md): Twilio's Pricing Voice resource provides a simple API to pull real-time, account-specific pricing for Twilio's programmable voice product.
* [No-code Voice quickstart with Twilio Studio](/docs/voice/quickstart/no-code-voice-studio-quickstart.md): Learn how to use Twilio Studio to receive and respond to phone calls without using code.
* [Getting Started with the Voice Android SDK](/docs/voice/sdks/android/get-started.md): Learn how to add voice communications to your mobile applications with Twilio's Programmable Voice API in this Twilio Voice Quickstart for Android.
* [Voice Android SDK](/docs/voice/sdks/android.md): Learn how to add VoIP calling into native applications with the Twilio Programmable Voice Android SDK reference.
* [Voice SDK Error Codes](/docs/voice/sdks/error-codes.md): Explore Voice SDK error codes and find solutions for Twilio Voice issues with our comprehensive guide, covering common errors, causes, and fixes.
* [Voice SDKs](/docs/voice/sdks.md): The Twilio Programmable Voice SDKs make it easy for you to add voice-over-IP (VoIP) calling into your web and native mobile applications quickly.
* [Getting Started with the Voice iOS SDK](/docs/voice/sdks/ios/get-started.md): Learn how to get started Programmable Voice for iOS and add Voice over IP (VoIP) to your iOS application.
* [Voice iOS SDK](/docs/voice/sdks/ios.md): Add VoIP calling to your native iOS app with the Twilio Programmable Voice SDK. Learn installation with Swift Package Manager or CocoaPods, plus authentication.
* [Voice JavaScript SDK: Best Practices](/docs/voice/sdks/javascript/best-practices.md): Get the most out of the Twilio Voice JavaScript SDK by following these best practices, and ensure your users have a seamless calling experience. They will also make it easier to troubleshoot connection and call quality issues.
* [Voice JavaScript SDK: Changelog](/docs/voice/sdks/javascript/changelog.md): Changelog for the Voice JavaScript SDK including new features, bug fixes and updates.
* [Voice JavaScript SDK quickstart](/docs/voice/sdks/javascript/get-started.md): Learn how to add voice communications to your front-end applications with Twilio's Programmable Voice API in this Voice JavaScript SDK Quickstart.
* [Voice JavaScript SDK: Twilio in the browser](/docs/voice/sdks/javascript.md): Use the Voice JavaScript SDK to make and receive voice calls in web browsers. Supports Chrome, Firefox, Safari, and Edge.
* [Voice JavaScript SDK: Twilio.Call](/docs/voice/sdks/javascript/twiliocall.md): Reference documentation for Call, an API object that represents a call to or from Twilio's network, with methods, events, accessors, and sample code.
* [Twilio.Device.audio](/docs/voice/sdks/javascript/twiliodevice/device-audio.md): How to control the audio on a device on web-based calls with the Twilio Voice JavaScript SDK. Info on browser support, methods, properties, events, and more.
* [Voice JavaScript SDK: Twilio.Device](/docs/voice/sdks/javascript/twiliodevice.md): Learn how to use the Programmable Voice JavaScript SDK to facilitate connections between Twilio and audio connections.
* [Voice SDKs Network Connectivity Requirements](/docs/voice/sdks/network-connectivity-requirements.md): A Programmable Voice SDK connectivity checklist and overview, a list of our servers' ports and IP addresses, and the bandwidth required for quality audio.
* [Voice React Native SDK](/docs/voice/sdks/react-native.md): Learn the basics of working with the Programmable Voice SDK for React Native.
* [SIP](/docs/voice/sip.md): Connect your SIP infrastructure to Twilio for global reach and automation. Supports PSTN connectivity and outbound contact center use cases.
* [SIP Quickstart](/docs/voice/sip/quickstart.md): Learn to register a SIP Domain using Twilio Programmable Voice with Node.js and SIP softphones for inbound and outbound contact centers and PSTN connectivity.
* [Increase Call Answer Rates with Voice Integrity](/docs/voice/spam-monitoring-with-voiceintegrity.md): Remediate spam labels and monitor Twilio phone number reputation to increase call answer rates for voice notifications and outbound contact centers.
* [Troubleshooting voice calls](/docs/voice/troubleshooting.md): Learn how to use Twilio's debugging tools to resolve issues with voice notifications, IVRs, and contact centers using the Twilio REST API and Console.
* [Trusted calling with SHAKEN/STIR](/docs/voice/trusted-calling-with-shakenstir.md): Learn about SHAKEN/STIR verification for Twilio Programmable Voice to improve call answer rates for notifications, contact centers, and sales dialer use cases.
* [Build an Interactive Voice Response (IVR) Phone Tree](/docs/voice/tutorials/build-interactive-voice-response-ivr-phone-tree.md): Find links to step-by-step tutorials complete with sample code to learn how to build an Interactive Voice Response (IVR) phone tree in your programming language of choice.
* [IVR: Phone Tree with Python and Flask](/docs/voice/tutorials/build-interactive-voice-response-ivr-phone-tree/python.md): Learn how to create a seamless customer service experience by building an IVR Phone Tree for your company with Python, Flask and Twilio.
* [Consume a real-time Media Stream using WebSockets, Python, and Flask](/docs/voice/tutorials/consume-real-time-media-stream-using-websockets-python-and-flask.md): Stream real-time voice data with Twilio Media Streams, Python, and Flask for use cases like inbound contact centers and AI/ML transcription.
* [Emergency Calling for Programmable Voice](/docs/voice/tutorials/emergency-calling-for-programmable-voice.md): Configure Twilio Emergency Calling for US, CA, UK, and other countries to route emergency calls to PSAPs using Twilio Programmable Voice.
* [How to capture your first payment using \<Pay>](/docs/voice/tutorials/how-capture-your-first-payment-using-pay.md): Learn to capture payments using Twilio Programmable Voice \<Pay> with Stripe for voice self-service automation and automated notification use cases.
* [Create conference calls](/docs/voice/tutorials/how-to-create-conference-calls.md): Learn how to use Twilio Programmable Voice to create and manage conference calls for inbound and outbound contact centers or call tracking in Node.js, Python, C#, Java, PHP, or Ruby.
* [Gather User Input with Keypad](/docs/voice/tutorials/how-to-gather-user-input-via-keypad.md): Gather user input for Twilio Programmable Voice using DTMF tones with the \<Gather> TwiML verb for IVR, phone trees, and self-service automation.
* [Make outbound phone calls](/docs/voice/tutorials/how-to-make-outbound-phone-calls.md): Learn to make outbound phone calls with Twilio Programmable Voice across multiple coding languages for notifications, call centers, and automation.
* [Modify Calls In Progress](/docs/voice/tutorials/how-to-modify-calls-in-progress.md): Learn how to use Twilio Programmable Voice to modify live phone calls and manage call states.
* [Record Phone Calls](/docs/voice/tutorials/how-to-record-phone-calls.md): Learn to record inbound and outbound calls with Twilio Programmable Voice using Python, Node.js, PHP, C#, Java, and Ruby.
* [Respond to Incoming Phone Calls](/docs/voice/tutorials/how-to-respond-to-incoming-phone-calls.md): Respond to incoming phone calls with Twilio Programmable Voice by handling incoming webhooks with TwiML responses for voice apps and notifications.
* [Retrieve call logs](/docs/voice/tutorials/how-to-retrieve-call-logs.md): Retrieve call logs using Twilio Programmable Voice to monitor incoming and outgoing call activity, filter call records, and troubleshoot call issues.
* [How to route calls to your SIP network with an outbound call](/docs/voice/tutorials/how-to-route-calls-to-your-sip-network.md): Learn to route calls to your Twilio SIP network using Twilio Programmable Voice with API code samples for notifications and contact centers.
* [TwiML™ Voice: \<Client>](/docs/voice/twiml/client.md): Twilio TwiML Voice \<Client> reference documentation to specify a client identifier to dial using the Voice SDK device.
* [TwiML Voice: \<Conference>](/docs/voice/twiml/conference.md): Twilio TwiML Voice \<Conference> reference documentation to connect calls to a named conference room for hold, transfer, and barge.
* [TwiML™ Voice: \<Connect>](/docs/voice/twiml/connect.md): Twilio TwiML Voice \<Connect> reference documentation to connect incoming phone calls to other Twilio services or external systems.
* [TwiML™ Voice: \<Application>](/docs/voice/twiml/dial/application.md): Twilio TwiML Voice \<Application> reference documentation to connect calls to another Twilio account using a TwiML App.
* [TwiML™ Voice: \<Dial>](/docs/voice/twiml/dial.md): Twilio TwiML Voice \<Dial> reference documentation to connect a caller to another phone number, conference room, application, or SIP endpoint.
* [TwiML™ Voice: \<Enqueue>](/docs/voice/twiml/enqueue.md): Twilio TwiML Voice \<Enqueue> reference documentation to programmatically hold and queue a call until it is dequeued or transferred.
* [TwiML™ Voice: \<Gather>](/docs/voice/twiml/gather.md): Twilio TwiML Voice \<Gather> reference documentation to collect phone input via DTMF keypad tones or speech transcriptions.
* [TwiML™ Voice: \<Hangup>](/docs/voice/twiml/hangup.md): Twilio TwiML Voice \<Hangup> reference documentation to programmatically end a call.
* [TwiML™ for Programmable Voice](/docs/voice/twiml.md): Twilio TwiML for Programmable Voice reference documentation to learn how to use markup language instructions to control voice application calls.
* [TwiML™ Voice: \<Number>](/docs/voice/twiml/number.md): Twilio TwiML Voice \<Number> reference documentation to specify a phone number to dial using the \<Dial> verb.
* [TwiML™ Voice: \<Pause>](/docs/voice/twiml/pause.md): Twilio TwiML Voice \<Pause> reference documentation to programmatically introduce silent waits during a phone call.
* [Generic Pay Connector](/docs/voice/twiml/pay/generic-pay-connector.md): Reference guide for Twilio Generic Pay Connector. Learn how to securely integrate custom payment processors into voice applications.
* [TwiML™ Voice: \<Pay>](/docs/voice/twiml/pay.md): Twilio TwiML Voice \<Pay> reference documentation to securely collect credit card payment data during a phone call.
* [Pay Connectors](/docs/voice/twiml/pay/pay-connectors.md): Learn about Pay Connectors, what products support it, and how to install and configure one.
* [TwiML™ Voice: \<Play>](/docs/voice/twiml/play.md): Twilio TwiML Voice \<Play> reference documentation to play audio files or stream custom audio back to callers.
* [TwiML™ Voice: \<Queue>](/docs/voice/twiml/queue.md): Twilio TwiML Voice \<Queue> reference documentation to dial a queue and connect callers using the \<Dial> verb.
* [TwiML™ Voice: \<Record>](/docs/voice/twiml/record.md): Reference documentation for the Twilio Voice TwiML \<Record> verb to record and transcribe live audio in your applications.
* [TwiML™ Voice: \<Recording>](/docs/voice/twiml/recording.md): Reference documentation for the Twilio Voice TwiML \<Recording> noun used to start and configure call audio recordings.
* [TwiML™ Voice: \<Redirect>](/docs/voice/twiml/redirect.md): Twilio TwiML Voice \<Redirect> reference documentation. Learn how to programmatically transfer call control to a different URL.
* [TwiML™ Voice: \<Refer>](/docs/voice/twiml/refer.md): Twilio TwiML Voice \<Refer> reference documentation. Instruct Twilio to programmatically initiate a SIP transfer toward your infrastructure.
* [TwiML™ Voice: \<Say>](/docs/voice/twiml/say.md): Reference documentation for the Twilio Voice TwiML \<Say> verb to convert text-to-speech in your applications.
* [Text-to-Speech](/docs/voice/twiml/say/text-speech.md): Text-to-Speech (TTS) is a process where text is converted into a human-sounding voice. Learn more about Twilio TTS technology.
* [TwiML™ Voice: \<Sip>](/docs/voice/twiml/sip.md): Learn how to use the Twilio TwiML \<Sip> noun to programmatically set up VoIP sessions and send voice calls to any SIP endpoint in this reference guide.
* [TwiML™️ Voice: \<Stream>](/docs/voice/twiml/stream.md): Twilio TwiML Voice \<Stream> reference to learn to receive raw audio streams from a live phone call over WebSockets in near real-time.
* [TwiML™ Voice: \<Transcription>](/docs/voice/twiml/transcription.md): Twilio TwiML Voice \<Transcription> reference to transcribe live phone call audio streams in near real-time.
* [Dialogflow CX onboarding guide](/docs/voice/virtual-agent/dialogflow-cx-onboarding.md): Integrate Twilio with Google Dialogflow CX (Conversational Agents) to build AI agents and automated voice experiences for contact centers.
* [Virtual Agent](/docs/voice/virtual-agent.md): Connect Twilio Voice calls to Google Dialogflow ES or CX agents for AI agents use case.
* [Voice Insights Advanced Features](/docs/voice/voice-insights/advanced-features.md): Learn to activate Twilio Voice Insights Advanced Features for call metrics, event streams, and API access to track complex call quality use cases.
* [Details: Conversation Relay Insights Events](/docs/voice/voice-insights/api/call/details-conversation-relay-events.md): Supplementary details and explanations of Conversation Relay events in Voice Insights. Reference for event types, latency signals, and interaction markers available via the Call Insights Events API for calls using Conversation Relay.
* [Details: Voice Insights SDK Events](/docs/voice/voice-insights/api/call/details-sdk-call-quality-events.md): Supplementary details and explanations of Voice SDK events underlying Voice Insights for programmatic use with REST API, Events Streams or application code.
* [Voice Insights Event Streams](/docs/voice/voice-insights/event-streams.md): Learn to access Twilio Voice Insights Event Streams for real-time Call and Conference Insights call quality monitoring analytics and data pipelines.
* [Voice Insights](/docs/voice/voice-insights.md): Learn how to gather call and conference metrics, quality events, and metadata with Voice Insights by Twilio for analytics and call quality tracking.

## Proxy: One-to-one Masked Communications

* [The Proxy API Overview](/docs/proxy/api.md): Twilio Proxy lets you add masked conversations with two parties to your app or site. Use the REST API or SDKs to automatically associate temporary numbers, with tracking and custom timeouts. Dive into our REST API reference here.
* [Interaction](/docs/proxy/api/interaction.md): Full API reference for the Interaction resource in the Twilio Proxy REST API for masked communications.
* [Participant](/docs/proxy/api/participant.md): Full API reference for the Participant resource in the Twilio Proxy REST API for masked communications.
* [Phone Number](/docs/proxy/api/phone-number.md): Full API reference for the Phone Number resource and managing the number pool in the Twilio Proxy REST API for masked communications.
* [Sending Messages](/docs/proxy/api/sending-messages.md): Full API reference for the MessageInteraction resource in the Twilio Proxy REST API for masked communications. How to send messages to a session participant.
* [Service](/docs/proxy/api/service.md): Full API reference for the Service resource in the Twilio Proxy REST API for masked communications.
* [Session Resource](/docs/proxy/api/session.md): Full API reference for the Session resource in the Twilio Proxy REST API for masked communications.
* [Webhooks](/docs/proxy/api/webhooks.md): A reference page showing the available webhooks in the Twilio Proxy masked communications API and a list of the parameters that are passed with each webhook.
* [Using Proxy with Channels](/docs/proxy/channels.md): Learn how to configure Twilio Proxy to use multiple communication channels such as WhatsApp and Facebook Messenger in this usage guide.
* [Using Proxy with Flex A2P SMS](/docs/proxy/flex-a2p-10dlc.md): Is your contact center sending application-to-person SMS in the United States? A2P 10DLC is probably relevant to you. Read on to learn how to register your phone numbers and configure your Twilio Flex Contact Center to send registered traffic.
* [Proxy: One-to-one Masked Communications](/docs/proxy.md): Twilio Proxy lets you add masked conversations with two parties to your app or site. Use the REST API or SDKs to automatically associate temporary numbers, with tracking and custom timeouts. For services which need two-way temporary comms on Voice or SMS, it makes implementation fast.
* [Moving to Proxy Beta from Developer Preview](/docs/proxy/moving-to-beta-from-preview.md): If you are a customer who previously used the developer preview version of Proxy, you will need to update your code to use the new beta version.
* [Opt-out keywords](/docs/proxy/opt-out-keywords.md): Learn how Twilio Proxy handles opt-out and opt-in keywords and special considerations to make during implementation in this guide.
* [Out-of-Session Callback Response Guide](/docs/proxy/out-session-callback-response-guide.md): Learn how Twilio Proxy handles incoming communications from out-of-session participants with callback responses in this usage guide.
* [How many Phone Numbers do I need?](/docs/proxy/phone-numbers-needed.md): Learn how to determine how many phone numbers to have in your Twilio Proxy number pool (the Proxy service) for masked communications in your apps and websites.
* [Proxy Changelog](/docs/proxy/proxy-changelog.md): Learn more about Twilio Proxy's recent releases and updates in this Changelog.
* [Proxy Limits](/docs/proxy/proxy-limits.md): Learn about the limits of Twilio Proxy including number pool, participants, data, and throughput limits in this guide.
* [Proxy Quickstart](/docs/proxy/quickstart.md): Build masked, one-to-one communications over SMS and Voice with the Proxy quickstart. Step-by-step tutorial with code examples to set up anonymous conversations using C# and .NET, Java, Node.js, PHP, Python, and Ruby.
* [Reserved Phone Numbers](/docs/proxy/reserved-phone-numbers.md): Learn how to mark phone numbers in your pool as reserved with Twilio's Proxy API in this usage guide.
* [Phone Number Management](/docs/proxy/understanding-phone-number-management.md): We walk through how Twilio Proxy manages phone numbers and selects numbers from the number pool when creating cloaked communications channels between two people
* [Using the Reserved Numbers and Auto-Create functionalities to support the "online directory" scenarios](/docs/proxy/using-the-reserved-numbers-and-auto-create-functionalities-to-support-the-online-directory-scenarios.md): Learn how to support online directory scenarios by forwarding all out-of-session communications to a specific person with Twilio's Proxy API in this guide.

## RCS Business Messaging

* [RCS Business Messaging](/docs/rcs.md): Learn how Twilio uses RCS Business Messaging in its products to help businesses communicate with their customers.
* [Get started with branded RCS messaging](/docs/rcs/onboarding.md): Learn the setup and configuration required to send Rich Communication Services (RCS) messages with Twilio Programmable Messaging.
* [Programmable Messaging RCS Regional Availability](/docs/rcs/regional.md): Learn about the regional availability and considerations of Rich Communication Services in Twilio Programmable Messaging.
* [Send and receive RCS messages](/docs/rcs/send-an-rcs-message.md): Learn how to send and receive Rich Communication Services (RCS) messages with Twilio Programmable Messaging.

## SDKs

* [SDKs](/docs/libraries.md): Easily use Twilio APIs in the programming language of your choice. Download and install helpers for Node.js, Python, Go, PHP, iOS, Android, C#, and more.

## SMPP API

* [SMPP API](/docs/smpp.md): Enhance SMS delivery with Twilio's SMPP API, offering secure, scalable messaging solutions for global businesses.

## Serverless

* [Quickstart](/docs/serverless/api/quickstart.md): Learn the fundamentals of using the Serverless API directly. Create a Service, Environment, Function, Function Version, Build, and a Deployment.
* [Serverless](/docs/serverless.md): Build and deploy Twilio applications without managing infrastructure. Use Functions, TwiML Bins, Studio, and Sync for no-code, low-code, or full-code serverless solutions.

## Studio

* [Studio](/docs/studio.md): Use Twilio Studio's low-code builder to create and manage communication workflows like SMS chatbots and order notifications.
* [New Studio engine](/docs/studio/new-studio-engine.md): Learn about the new Studio engine, how Twilio migrates existing Studio flows to it, and how to check which engine processed an execution.
* [Execution Resource](/docs/studio/rest-api/execution.md): API reference for the Execution resource in the Studio REST API. Sample code shows how to create, fetch (get), read (list), update, and delete executions.
* [Flow](/docs/studio/rest-api/flow.md): Full API reference for the Flow resource in the Studio API with code samples showing how to fetch (get), read (list), and delete a Studio Flow.
* [REST API v1](/docs/studio/rest-api.md): Overview of the REST API v1 for Studio including basic usage, authentication requirements, and SDKs.
* [Execution Context](/docs/studio/rest-api/v2/execution-context.md): API reference for the Execution Context resource of a Studio Flow. Learn how to fetch an Execution Context using the REST API for Studio.
* [Execution](/docs/studio/rest-api/v2/execution.md): API reference for the Execution resource of a Studio Flow. Learn how to create and modify an Execution using the REST API for Studio.
* [Flow](/docs/studio/rest-api/v2/flow.md): API reference for the Flow resource of a Studio Flow. Learn how to create and modify a Flow using the REST API for Studio.
* [REST API v2](/docs/studio/rest-api/v2.md): Learn the basics of triggering Studio flows programmatically with the Studio REST API.
* [Step](/docs/studio/rest-api/v2/step.md): API reference for the Step resource of a Studio Flow Execution. Learn how to fetch and list Steps of an Execution using the REST API for Studio.
* [Studio Flows API Quickstart](/docs/studio/rest-api/v2/studio-flows-api-quickstart.md): Get started with the Twilio Studio Flows REST API. Learn how to create a Flow in Console, then fetch and update its JSON definition with cURL and the API.
* [Test User](/docs/studio/rest-api/v2/test-user.md): API reference for fetching Test Users of a Studio Flow.
* [Subflows](/docs/studio/subflows.md): Overview of Subflows in Studio including basic usage, working with variables, limitations, and testing.
* [Customer Support Menu with WhatsApp and Twilio Studio](/docs/studio/tutorials/customer-support-menu.md): Build a simple customer support bot in WhatsApp using Twilio Studio. Answer common questions and take the first step to build out your WhatsApp presence!
* [Build a Chatbot with Twilio Studio](/docs/studio/tutorials/how-to-build-a-chatbot.md): Learn how to build a Chatbot with Studio, Twilio's drag-and-drop virtual workflow builder.
* [How to build an IVR with Twilio Studio](/docs/studio/tutorials/how-to-build-an-ivr.md): Create IVR systems without coding using Twilio Studio's drag-and-drop editor. Build and route calls efficiently with speech or keypress inputs.
* [Conduct an SMS Survey with Twilio Studio](/docs/studio/tutorials/how-to-conduct-a-survey.md): Build a Twilio Studio Flow that sends an SMS survey, validates replies with the Split Based On widget, and posts responses to your server via REST API.
* [Forward Calls with Twilio Studio](/docs/studio/tutorials/how-to-forward-calls.md): Set up call forwarding with just one Twilio Studio widget. Divert calls to your personal or business number and never miss a critical call again.
* [Post Messages to Slack with Twilio Studio](/docs/studio/tutorials/how-to-post-sms-to-slack.md): Post inbound SMS to a Slack feed with Twilio Studio and an incoming Slack webhook.
* [Send Appointment Reminders with Twilio Studio](/docs/studio/tutorials/how-to-send-appointment-reminders.md): Build a Twilio Studio Flow that sends SMS appointment reminders via REST API, collects confirm or cancel replies, and posts the response to your server.
* [Set up an SMS Autoresponder with Twilio Studio](/docs/studio/tutorials/how-to-set-up-auto-responder.md): Use Twilio Studio to create an autoresponder to greet incoming SMS or Whatsapp messages with a personalized response.
* [Tutorials](/docs/studio/tutorials.md): List of step-by-step tutorials demonstrating how to use Studio.
* [Use RCS messaging with Studio](/docs/studio/tutorials/use-rcs-with-studio.md): Learn how to enable RCS messaging in your Twilio Studio Flow to send and receive RCS messages.
* [Using Twilio Conversations with Studio](/docs/studio/tutorials/using-conversations-with-studio.md): Guide on how to use the Twilio Conversations integration with Studio.
* [Get Started with Twilio Studio](/docs/studio/user-guide/get-started.md): Overview of setting up a Studio application including working with widgets, Liquid variables, and troubleshooting flows.
* [Studio User Guide](/docs/studio/user-guide.md): Design, deploy and scale customer communications seamlessly with Twilio Studio. Designed for cross-functional teams, anyone can create and modify flows.
* [Liquid Template Language](/docs/studio/user-guide/liquid-template-language.md): Learn to use the Liquid Template Language to render dynamic content in Twilio Studio.
* [Studio FAQ](/docs/studio/user-guide/studio-faq.md): Frequently asked questions about Twilio Studio.
* [Studio Troubleshooting](/docs/studio/user-guide/studio-troubleshooting.md): Guide demonstrating how to use logs and revisions effectively when attempting to find problems occurring within a Flow.
* [Call Recording widget](/docs/studio/widget-library/call-recording.md): Learn how to use the Call Recording widget in your Twilio Studio flow to switch Voice Call Recording ON or OFF at any point during an incoming call flow.
* [Connect Call To widget](/docs/studio/widget-library/connect-call.md): Learn how to connect an in-progress call with another phone number, Client user, SIM, SIP endpoint, or conference with the Connect Call To widget.
* [Connect Virtual Agent widget](/docs/studio/widget-library/connect-virtual-agent.md): Learn how to connect a Twilio Voice call or Twilio Conversations to a Dialogflow CX agent using the Connect Virtual Agent widget.
* [Enqueue Call widget](/docs/studio/widget-library/enqueue-call.md): Enqueue a current call managed with Studio into a call queue with the Enqueue Call widget and play music for your caller until they are dequeued.
* [Gather Input On Call widget](/docs/studio/widget-library/gather-input-call.md): Gather a user's input while they are on a call with the Gather Input On Call widget for Studio and collect DTMF keypresses or text from speech recognition.
* [Make HTTP Request widget](/docs/studio/widget-library/http-request.md): Learn how to interact with code that lives outside of Studio with the Make HTTP Request widget to communicate between Studio and business logic.
* [Widget Library](/docs/studio/widget-library.md): Widgets are individual items that can be dragged onto the Flow canvas in Twilio Studio. They represent pieces of logic, and can connect to each other via Transitions.
* [Make Outgoing Call widget](/docs/studio/widget-library/make-outgoing-call.md): Learn how to dial a contact's phone number from within your Studio Flow with the Make Call widget.
* [Record Voicemail widget](/docs/studio/widget-library/record-voicemail.md): Record and transcribe a caller's message with the Record Voicemail widget.
* [Run Function widget](/docs/studio/widget-library/run-function.md): Execute Twilio Functions from within your Studio flow with the Run Functions widget and communicate between your flow and more complex business logic.
* [Say/Play widget](/docs/studio/widget-library/sayplay.md): Play a recorded message or dictate text to a user on call with the Say/Play widget in your Studio flow.
* [Send to Flex widget](/docs/studio/widget-library/send-flex.md): Learn how to transfer an incoming message or call to Flex with the Send to Flex widget.
* [Send Message widget](/docs/studio/widget-library/send-message.md): Send a message to a user with the Send Message widget and respond to users that message your application from an SMS or Programmable Chat channel.
* [Send and Wait For Reply widget](/docs/studio/widget-library/send-wait-reply.md): Learn how to send an outgoing message, wait for a reply, and collect the user's response with the Send and Wait For Reply widget.
* [Set Variables widget](/docs/studio/widget-library/set-variables.md): Learn how to save key/value pairs in the global context of your Studio flow with the SetVariables widget and dynamically update data as your flow executes.
* [Split Based On... widget](/docs/studio/widget-library/split-based-on.md): Learn how to split your Studio flow and connect to specific widgets based on user conditions with the Split Based On widget.
* [Trigger (Start) widget](/docs/studio/widget-library/trigger-start.md): Begin the Studio Flow with the Trigger (Start) widget and communicate between Studio and the parts of your business logic.
* [TwiML Redirect widget](/docs/studio/widget-library/twiml-redirect.md): Redirect a Voice Call to be handled outside of Studio with the TwiML Redirect widget and pass parameters to your TwiML Redirect URL.

## Sync: Shared state in the cloud

* [Sync: Shared state in the cloud](/docs/sync.md): Sync, Twilio's state synchronization service, offers two-way real-time communication between browsers, mobiles, and the cloud. Find REST API docs, tutorials, user guides, and quickstarts to get you syncing in your web and mobile apps, fast.

## TaskRouter: Skills-based routing for contact centers

* [Activity Based Routing](/docs/taskrouter/activity-based-routing.md): Use TaskRouter activity-based routing to target or exclude Workers based on their Activity state, so you can route high-value Tasks and control Worker eligibility.
* [Activity Resource](/docs/taskrouter/api/activity.md): Learn about the Activity resource, which describes the current state of your Workers, including Activity properties, and how to create, read, update, and delete Activities.
* [Event Resource](/docs/taskrouter/api/event.md): TaskRouter logs Events for each state change in the Workspace, allowing you to build historical reporting and auditing for your routing use case.
* [TaskRouter Events reference](/docs/taskrouter/api/event/reference.md): Learn about TaskRouter Events and find descriptions of all Event Callbacks.
* [TaskRouter: REST API Reference](/docs/taskrouter/api.md): An overview of the TaskRouter API including the base URL for all TaskRouter resources and links to guides for best practices when building with this API.
* [Task Reservation Resource](/docs/taskrouter/api/reservations.md): Full API reference for the Task Reservations resource in the TaskRouter API. Find sample code that shows how to fetch (get) and update reservations.
* [Task Channel resource](/docs/taskrouter/api/task-channel.md): A full API reference for the Task Channel resource, including code samples to create, fetch, read, update, and delete Task Channels.
* [Task Queue resource](/docs/taskrouter/api/task-queue.md): Full API reference for the TaskQueue resource in the TaskRouter API. Find sample code showing how to create, fetch (get), read (list), update, and delete.
* [Task Resource](/docs/taskrouter/api/task.md): A TaskRouter Task represents a single item of work waiting to be processed. This overview covers task attributes, versions, and a Task lifecycle.
* [REST API: TaskQueue Statistics](/docs/taskrouter/api/taskqueue-statistics.md): Full API reference for the TaskQueue Statistics resource in the TaskRouter API. Sample code shows how to retrieve real-time, cumulative, and instance TaskQueue Statistics.
* [Worker Channel Resource](/docs/taskrouter/api/worker-channel.md): Full API reference for the Worker Channels resource in the TaskRouter API. Sample code shows how to fetch (get), read (list), and update worker channels.
* [Worker Reservation resource](/docs/taskrouter/api/worker-reservation.md): Full API reference for the TaskRouter API's Worker Reservation resource. Sample code shows how to fetch (get), read (list), and update a WorkerReservation.
* [Worker Resource](/docs/taskrouter/api/worker.md): Twilio TaskRouter allows you to create, update, delete, and retrieve Workers, which are entities that can perform tasks. A Worker might be an agent working in a call center, or a salesperson handling leads.
* [Worker Statistics Resource](/docs/taskrouter/api/worker/statistics.md): Full API reference for the TaskRouter Worker Statistics resource. Code samples show how to fetch a resource and retrieve worker statistics.
* [Workflow Statistics Resource](/docs/taskrouter/api/workflow-statistics.md): Learn about the Workflow Statistics resource, how to retrieve Workflow Statistics, RealTime Statistics, and Cumulative Statistics.
* [Workflow Resource](/docs/taskrouter/api/workflow.md): Full API reference for the Workflow resource in the Taskrouter REST API. Sample code shows how to create, fetch, read, update, and delete a Workflow.
* [REST API: Workspace Statistics](/docs/taskrouter/api/workspace-statistics.md): Learn about the Workspace Statistics TaskRouter provides. Find sample code for how to retrieve statistics, real-time statistics, and cumulative statistics for Workspaces.
* [Workspace Resource](/docs/taskrouter/api/workspace.md): A full reference for the Workspace Resource of the TaskRouter API, with code samples to create, read, update, fetch, update, and delete a Workspace.
* [Call Control Concepts | Appendix | Web Sequence Diagrams](/docs/taskrouter/contact-center-blueprint/call-control-concepts-web-sequence-diagrams.md): Web sequence diagrams for TaskRouter call control concepts, including blind (cold) transfer and warm transfer flows between caller, Twilio, and your app.
* [Call Control Concepts](/docs/taskrouter/contact-center-blueprint/call-control-concepts.md): A conceptual overview of best practices for TaskRouter call control for reporting and dashboard accuracy, including holds, transfers, monitor, and barge.
* [Using Chat and TaskRouter together | Appendix | Web Sequence Diagrams](/docs/taskrouter/contact-center-blueprint/chat-taskrouter-web-sequence-diagrams.md): Web sequence diagram for using Programmable Chat with TaskRouter, showing the flow from a customer starting a chat to an agent handling and completing the task.
* [Using Chat and TaskRouter Together](/docs/taskrouter/contact-center-blueprint/chat-taskrouter.md): Learn best practices for using Programmable Chat with TaskRouter for Contact Center use cases.
* [Dashboards](/docs/taskrouter/contact-center-blueprint/dashboards.md): Learn about common requirements for real-time dashboards for your TaskRouter contact center including data flow, summaries, queues, and agents.
* [Using Email and TaskRouter Together](/docs/taskrouter/contact-center-blueprint/email-taskrouter.md): Learn how to add Email as a channel to your contact center, by combining a REST based third party email service with TaskRouter.
* [Contact Center Blueprint](/docs/taskrouter/contact-center-blueprint.md): Learn how to build a contact center on Twilio. Reference code samples, architecture guidance, and design philosophies as you build out your contact center.
* [Reporting](/docs/taskrouter/contact-center-blueprint/reporting.md): Common reporting requirements for a contact center, including real-time dashboards and historical reports to ensure you have all the data you need.
* [Using SMS and TaskRouter Together | Web Sequence Diagrams](/docs/taskrouter/contact-center-blueprint/sms-taskrouter-web-sequence-diagrams.md): Web sequence diagram source for using SMS and TaskRouter together in a contact center. Copy the diagram code into websequencediagrams.com to customize the flow.
* [Using SMS and TaskRouter Together](/docs/taskrouter/contact-center-blueprint/sms-taskrouter.md): Learn the best practice for adding SMS as a channel to your contact center by combining Twilio Numbers, Programmable SMS, Programmable Chat, and TaskRouter.
* [Using TaskRouter Expressions](/docs/taskrouter/expression-syntax.md): TaskRouter uses a SQL-like expression syntax for binding Workers to TaskQueues and filtering Tasks into TaskQueues in a Workflow configuration. Learn how to compose expressions from  constants, JSON keys, as well as logical and comparison operators.
* [Assigning Tasks to Workers: Handling Assignment Callbacks](/docs/taskrouter/handle-assignment-callbacks.md): Learn how to handle Assignment Callbacks in TaskRouter, including parameters included in the HTTP POST request and ways to respond in your code.
* [How TaskRouter Works](/docs/taskrouter/how-taskrouter-works.md): Learn the basics of how TaskRouter, our system for distributing tasks in your contact center, works. Includes an example application flow and useful links.
* [TaskRouter: Skills-based routing for contact centers](/docs/taskrouter.md): TaskRouter is a skills-based routing system that provides the heart of a contact center that you can control from your code.
* [TaskRouter.js v1: Integrating TaskRouter to your browser-based applications](/docs/taskrouter/js-sdk-v1.md): Learn about integrating TaskRouter into your browser-based applications using the Javascript SDK.
* [TaskRouter.js v1: Constructing JWTs](/docs/taskrouter/js-sdk-v1/workspace/constructing-jwts.md): Generate JSON Web Tokens (JWTs) from your server to authorize which TaskRouter resources a client-side TaskRouter.js v1 application can access.
* [TaskRouter.js v1 Workspace: Managing resources in the browser](/docs/taskrouter/js-sdk-v1/workspace.md): The TaskRouter Javascript SDK allows developers to interact with the entire TaskRouter REST API by a simple JS API.
* [TaskRouter.js v1 TaskQueue: Managing a TaskQueue resource in the browser](/docs/taskrouter/js-sdk-v1/workspace/taskqueue.md): Learn how to manage a TaskQueue resource in the browser using the TaskRouter Javascript SDK.
* [TaskRouter.js v1 Worker: Managing workers in the browser](/docs/taskrouter/js-sdk-v1/workspace/worker.md): Comprehensive documentation about TaskRouter's JavaScript workers, used to route tasks in your web-based applications.
* [TaskRouter.js v2: Reconnect Logic](/docs/taskrouter/js-sdk-v2/reconnect.md): Documentation about how TaskRouter SDK v2 is reconnecting the WebSocket after disconnection.
* [TaskRouter.js v2 and v3: Integrating TaskRouter with your browser-based applications](/docs/taskrouter/js-sdk.md): Learn about integrating TaskRouter into your browser-based applications using TaskRouter JavaScript SDK v2 and v3.
* [Lifecycle of a Task: Task state](/docs/taskrouter/lifecycle-task-state.md): Learn the basics of the various states of a Task, the core of TaskRouter, including the states a Task can go through as it moves from pending to completed.
* [Lifecycle of a Task: Workflows and Assignment](/docs/taskrouter/lifecycle-task-workflows-and-assignment.md): Learn about the lifecycle of a TaskRouter Task, how it moves through a Workflow, and how it gets assigned to a Worker.
* [TaskRouter resource limits](/docs/taskrouter/limits.md): Twilio TaskRouter has default limits on certain resources, configuration parameters, and endpoints. If you are running into these limits, please reach out to our support team. We're happy to help work with you to increase some of these limits or help optimize how you use TaskRouter.
* [Upgrade to TaskRouter SDK version 2](/docs/taskrouter/migrate-js-sdk-to-v2.md): Migrate from TaskRouter JavaScript SDK version 1 to version 2: callbacks to promises, worker activity changes, event listening, and breaking changes.
* [Multitasking](/docs/taskrouter/multitasking.md): TaskRouter Multitasking allows a worker to handle multiple tasks of different types in parallel.
* [Ordering Workers](/docs/taskrouter/order-workers.md): Learn how to use the order\_by expression to designate in what order Workers are assigned tasks when using TaskRouter.
* [Queue Ordering](/docs/taskrouter/queue-ordering-last-first-out-lifo.md): Learn about how TaskQueue handles ordering with First In, First Out (FIFO) or Last In, First Out (LIFO).
* [TaskRouter .Net Quickstart](/docs/taskrouter/quickstart/csharp.md): In this Quickstart, build a simplified version of a multi-channel sales and technical support system using Twilio TaskRouter and .Net.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using Assignment Callback Instructions](/docs/taskrouter/quickstart/csharp/reservations-accept-callback.md): Accept a TaskRouter Reservation automatically with an assignment callback instruction, by returning an accept instruction in a synchronous HTTP response from your C# server.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using the REST API](/docs/taskrouter/quickstart/csharp/reservations-accept-rest.md): Accept or reject a TaskRouter Task Reservation by making an HTTP POST request to a Reservation instance resource with the TaskSid and ReservationSid in C#.
* [Creating Tasks and Accepting Reservations: Set up the Assignment Callback URL](/docs/taskrouter/quickstart/csharp/reservations-assignment-callback.md): Set up a TaskRouter Assignment Callback URL with a C# web server so TaskRouter can notify your application when a Worker is reserved to perform a Task.
* [Creating Tasks and Accepting Reservations: Create a Task using the REST API](/docs/taskrouter/quickstart/csharp/reservations-create-task-rest.md): Create a TaskRouter Task with the REST API in C#, then bring an eligible Worker online to trigger an automatic Task Reservation and assignment callback.
* [Setting up a TaskRouter Workspace: Add and Configure TaskQueues](/docs/taskrouter/quickstart/csharp/setup-add-task-queues.md): Add and configure TaskRouter TaskQueues that route Tasks to Workers by language skill, using SQL-like Target Workers expressions in the TaskRouter console.
* [Setting up a TaskRouter Workspace: Add and Configure Workers](/docs/taskrouter/quickstart/csharp/setup-add-workers.md): Add and configure TaskRouter Workers in the console, defining their skills with JSON attributes so TaskRouter can route Tasks based on language and other criteria.
* [Setting up a TaskRouter Workspace: Add and Configure a Workflow](/docs/taskrouter/quickstart/csharp/setup-add-workflow.md): Add and configure a TaskRouter Workflow with routing configurations that direct incoming Tasks to the correct TaskQueue based on the caller's selected language.
* [Setting up a TaskRouter Workspace: Create a Workspace](/docs/taskrouter/quickstart/csharp/setup-create-workspace.md): Create a TaskRouter Workspace, the container element for any TaskRouter application, using the TaskRouter console or the REST API.
* [Create Tasks from Phone Calls using TwiML: Create a TaskRouter Task using \<Enqueue>](/docs/taskrouter/quickstart/csharp/twiml-create-task.md): Create a TaskRouter Task from an incoming phone call in C# using the TwiML \<Enqueue> verb, routing the call to a Task Queue by selected language.
* [Create Tasks from Phone Calls using TwiML: Dequeue a Call to a Worker](/docs/taskrouter/quickstart/csharp/twiml-dequeue-call.md): Dequeue a TaskRouter call to an eligible Worker in C#. Return a dequeue Assignment Instruction to bridge the caller to the Worker's contact\_uri.
* [Create Tasks from Phone Calls using TwiML: End-to-End Phone Call Task Assignment](/docs/taskrouter/quickstart/csharp/twiml-end-to-end.md): Test the end-to-end TaskRouter phone call flow in C#: create a Task from an incoming call, route it to an available Worker, and bridge the call.
* [Create Tasks from Phone Calls using TwiML: Receive an Incoming Call](/docs/taskrouter/quickstart/csharp/twiml-receive-call.md): Receive an incoming Twilio phone call in C# and prompt the caller for a language with TwiML \<Gather> before creating a TaskRouter Task.
* [Control Worker Activities using Worker.js: Add an Agent UI to our Project](/docs/taskrouter/quickstart/java/agent-ui-add-project.md): Add a real-time agent user interface to a TaskRouter Java app using TaskRouter.js, letting Workers view and control their own Activity state.
* [TaskRouter Java Quickstart](/docs/taskrouter/quickstart/java.md): In this Quickstart, build a simplified version of a multichannel sales and technical support system using Twilio TaskRouter and Java.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using Assignment Callback Instructions](/docs/taskrouter/quickstart/java/reservations-accept-callback.md): Accept a TaskRouter Reservation automatically by returning an 'accept' assignment instruction from your Assignment Callback URL, using Java and the REST API.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using the REST API](/docs/taskrouter/quickstart/java/reservations-accept-rest.md): Accept a TaskRouter Reservation with the REST API by making a POST request to the Reservation instance resource with ReservationStatus set to accepted.
* [Creating Tasks and Accepting Reservations: Set up the Assignment Callback URL](/docs/taskrouter/quickstart/java/reservations-assignment-callback.md): Set up a TaskRouter Assignment Callback URL with a Java servlet so TaskRouter can notify your server when a Worker is reserved to perform a Task.
* [Creating Tasks and Accepting Reservations: Create a Task using the REST API](/docs/taskrouter/quickstart/java/reservations-create-task-rest.md): Create a TaskRouter Task with the REST API using Java or curl, then bring an eligible Worker online to trigger an automatic Task Reservation.
* [Setting up a TaskRouter Workspace: Add and Configure TaskQueues](/docs/taskrouter/quickstart/java/setup-add-task-queues.md): Add and configure TaskRouter TaskQueues that route Tasks to Workers by language skill, using Target Workers Expressions with the HAS operator.
* [Setting up a TaskRouter Workspace: Add and Configure Workers](/docs/taskrouter/quickstart/java/setup-add-workers.md): Add and configure TaskRouter Workers in the console, defining JSON Worker Attributes such as language skills to route incoming Tasks by capability.
* [Setting up a TaskRouter Workspace: Add and Configure a Workflow](/docs/taskrouter/quickstart/java/setup-add-workflow.md): Add and configure a TaskRouter Workflow with routing configurations that match incoming Tasks to the right Task Queue based on the caller selected language.
* [Setting up a TaskRouter Workspace: Create a Workspace](/docs/taskrouter/quickstart/java/setup-create-workspace.md): Create a TaskRouter Workspace, the container element for any TaskRouter application, using the REST API or the TaskRouter console in the Twilio Console.
* [Create Tasks from Phone Calls using TwiML: Create a TaskRouter Task using \<Enqueue>](/docs/taskrouter/quickstart/java/twiml-create-task.md): Create a TaskRouter Task from an incoming Twilio phone call using the TwiML \<Enqueue> verb in Java, routing the caller to a Task Queue based on their selected language.
* [Create Tasks from Phone Calls using TwiML: Dequeue a Call to a Worker](/docs/taskrouter/quickstart/java/twiml-dequeue-call.md): Use a TaskRouter dequeue Assignment Instruction in Java to connect an enqueued caller to an eligible Worker at their contact\_uri when the Worker becomes available.
* [Create Tasks from Phone Calls using TwiML: End-to-End Phone Call Task Assignment](/docs/taskrouter/quickstart/java/twiml-end-to-end.md): Test the end-to-end TaskRouter phone call flow in Java: create a Task from an incoming call, assign it to an available Worker, and bridge the dequeued call.
* [Create Tasks from Phone Calls using TwiML: Receive an Incoming Call](/docs/taskrouter/quickstart/java/twiml-receive-call.md): Handle an incoming Twilio phone call in Java with TaskRouter TwiML, using \<Gather> and \<Say> to prompt the caller to select a preferred language before creating a Task.
* [Control Worker Activities using Worker.js: Add an Agent UI to our Project](/docs/taskrouter/quickstart/php/agent-ui-add-project.md): Build a real-time agent UI for Twilio TaskRouter using TaskRouter.js and PHP, letting Workers change Activity state and receive Reservation event notifications.
* [TaskRouter: PHP quickstart](/docs/taskrouter/quickstart/php.md): In this Quickstart, build a simplified version of a multichannel sales and technical support system using Twilio TaskRouter and PHP.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using Assignment Callback Instructions](/docs/taskrouter/quickstart/php/reservations-accept-callback.md): Accept a Twilio TaskRouter Reservation automatically by returning an 'accept' assignment instruction from your Assignment Callback URL in a synchronous HTTP response.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using the REST API](/docs/taskrouter/quickstart/php/reservations-accept-rest.md): Accept or reject a Twilio TaskRouter Reservation by sending an HTTP POST request to the Reservation instance resource with the TaskSid and ReservationSid.
* [Creating Tasks and Accepting Reservations: Set up the Assignment Callback URL](/docs/taskrouter/quickstart/php/reservations-assignment-callback.md): Set up an Assignment Callback URL for Twilio TaskRouter so the system can notify your PHP server when a Worker is reserved to perform a Task.
* [Creating Tasks and Accepting Reservations: Create a Task using the REST API](/docs/taskrouter/quickstart/php/reservations-create-task-rest.md): Learn how to create a Task using the REST API.
* [Setting up a TaskRouter Workspace: Add and Configure TaskQueues](/docs/taskrouter/quickstart/php/setup-add-task-queues.md): Add and configure Twilio TaskRouter TaskQueues that assign Tasks to Workers based on Worker attributes, using SQL-like Target Workers Expressions for language routing.
* [Setting up a TaskRouter Workspace: Add and Configure Workers](/docs/taskrouter/quickstart/php/setup-add-workers.md): Learn how to add and configure Workers in this part of the Setting up a TaskRouter Workspace guide.
* [Setting up a TaskRouter Workspace: Add and Configure a Workflow](/docs/taskrouter/quickstart/php/setup-add-workflow.md): Add and configure a TaskRouter Workflow with Routing Configurations that route incoming Tasks to the right Task Queue based on the caller-selected language.
* [Setting up a TaskRouter Workspace: Create a Workspace](/docs/taskrouter/quickstart/php/setup-create-workspace.md): Create a TaskRouter Workspace, the container element for any TaskRouter application, using the TaskRouter console or the REST API.
* [Create Tasks from Phone Calls using TwiML: Create a TaskRouter Task using \<Enqueue>](/docs/taskrouter/quickstart/php/twiml-create-task.md): Create a TaskRouter Task from an incoming phone call using the TwiML \<Enqueue> verb, routing the caller to a Task Queue based on their selected language.
* [Create Tasks from Phone Calls using TwiML: Dequeue a Call to a Worker](/docs/taskrouter/quickstart/php/twiml-dequeue-call.md): Use a TaskRouter dequeue assignment instruction to bridge a queued caller to an eligible Worker at their contact\_uri when the Worker becomes available.
* [Create Tasks from Phone Calls using TwiML: End-to-End Phone Call Task Assignment](/docs/taskrouter/quickstart/php/twiml-end-to-end.md): Test the end-to-end TaskRouter flow: create a Task from an incoming phone call, make a Worker available, and bridge the call to the eligible Worker.
* [Create Tasks from Phone Calls using TwiML: Receive an Incoming Call](/docs/taskrouter/quickstart/php/twiml-receive-call.md): Receive an incoming Twilio phone call with TwiML and prompt the caller to select a language using the \<Gather> verb before creating a TaskRouter Task.
* [Control Worker Activities using Worker.js: Add an Agent UI to our Project](/docs/taskrouter/quickstart/python/agent-ui-add-project.md): Build an agent UI for your TaskRouter Python project with Flask and TaskRouter.js, generating a Worker capability token and rendering an agent.html template.
* [TaskRouter Python Quickstart](/docs/taskrouter/quickstart/python.md): In this Quickstart, build a simplified version of a multi-channel sales and technical support system using Twilio TaskRouter and Python.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using Assignment Callback Instructions](/docs/taskrouter/quickstart/python/reservations-accept-callback.md): Accept a TaskRouter Reservation automatically by returning an 'accept' assignment instruction from your Python Flask Assignment Callback URL over a synchronous HTTP response.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using the REST API](/docs/taskrouter/quickstart/python/reservations-accept-rest.md): Accept or reject a TaskRouter Task Reservation by sending an HTTP POST to the Reservation instance resource with ReservationStatus, using Python or curl.
* [Creating Tasks and Accepting Reservations: Set up the Assignment Callback URL](/docs/taskrouter/quickstart/python/reservations-assignment-callback.md): Set up a TaskRouter Assignment Callback URL with a Python Flask server and expose it to Twilio using ngrok so TaskRouter can notify you when a Worker is reserved.
* [Creating Tasks and Accepting Reservations: Create a Task using the REST API](/docs/taskrouter/quickstart/python/reservations-create-task-rest.md): Create a TaskRouter Task with the REST API using Python and curl, then bring an eligible Worker online to trigger a Reservation at your Assignment Callback URL.
* [Setting up a TaskRouter Workspace: Add and Configure TaskQueues](/docs/taskrouter/quickstart/python/setup-add-task-queues.md): Create and configure TaskRouter TaskQueues that route Tasks to Workers by attribute, using target Worker expressions to match language skills.
* [Setting up a TaskRouter Workspace: Add and configure Workers](/docs/taskrouter/quickstart/python/setup-add-workers.md): Add and configure TaskRouter Workers, the people or processes that perform Tasks, and set JSON attributes such as language skills for routing.
* [Setting up a TaskRouter Workspace: Add and Configure a Workflow](/docs/taskrouter/quickstart/python/setup-add-workflow.md): Add and configure a TaskRouter Workflow with Routing Configurations that match Task attributes to the correct TaskQueue for language-based routing.
* [Setting up a TaskRouter Workspace: Create a Workspace](/docs/taskrouter/quickstart/python/setup-create-workspace.md): Create a TaskRouter Workspace, the container element for a TaskRouter application, using the TaskRouter console or the REST API.
* [Create Tasks from Phone Calls using TwiML: Create a TaskRouter Task using \<Enqueue>](/docs/taskrouter/quickstart/python/twiml-create-task.md): Create a TaskRouter Task from an incoming phone call in Python using the TwiML \<Enqueue> verb to route callers to the correct TaskQueue.
* [Create Tasks from Phone Calls using TwiML: Dequeue a Call to a Worker](/docs/taskrouter/quickstart/python/twiml-dequeue-call.md): Use a TaskRouter dequeue Assignment Instruction in Python to call an eligible Worker at their contact\_uri and bridge them to the waiting caller.
* [Create Tasks from Phone Calls using TwiML: End-to-End Phone Call Task Assignment](/docs/taskrouter/quickstart/python/twiml-end-to-end.md): Test the TaskRouter Python TwiML call flow end-to-end: create a Task from an incoming call, assign it to a Worker, and bridge the two parties.
* [Create Tasks from Phone Calls using TwiML: Receive an Incoming Call](/docs/taskrouter/quickstart/python/twiml-receive-call.md): Configure a Twilio phone number and Python Flask endpoint to receive an incoming call and create a TaskRouter Task using TwiML in the Python Quickstart.
* [Control Worker Activities using Worker.js: Add an Agent UI to our Project](/docs/taskrouter/quickstart/ruby/agent-ui-add-project.md): Build a realtime agent UI with TaskRouter.js and a Ruby Sinatra endpoint that lets a Worker control their Activity state and see incoming call events.
* [TaskRouter Ruby Quickstart](/docs/taskrouter/quickstart/ruby.md): Build a multi-channel sales and support routing app with Twilio TaskRouter and Ruby. This Quickstart covers Workspaces, Tasks, Reservations, TwiML, and TaskRouter.js.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using Assignment Callback Instructions](/docs/taskrouter/quickstart/ruby/reservations-accept-callback.md): Accept a TaskRouter Reservation automatically by returning an accept assignment instruction in a synchronous HTTP response from your Assignment Callback URL in Ruby.
* [Creating Tasks and Accepting Reservations: Accept a Reservation using the REST API](/docs/taskrouter/quickstart/ruby/reservations-accept-rest.md): Accept a TaskRouter Reservation with the REST API by sending an HTTP POST to a Reservation instance resource with ReservationStatus set to accepted, using Ruby or curl.
* [Creating Tasks and Accepting Reservations: Set up the Assignment Callback URL](/docs/taskrouter/quickstart/ruby/reservations-assignment-callback.md): Set up an Assignment Callback URL with a Ruby Sinatra server so TaskRouter can notify you when a Worker is reserved for a Task, exposed to Twilio with ngrok.
* [Creating Tasks and Accepting Reservations: Create a Task using the REST API](/docs/taskrouter/quickstart/ruby/reservations-create-task-rest.md): Create a TaskRouter Task with the REST API in Ruby, bring an eligible Worker online, and observe the Task Reservation lifecycle in this Quickstart step.
* [Setting up a TaskRouter Workspace: Add and Configure TaskQueues](/docs/taskrouter/quickstart/ruby/setup-add-task-queues.md): Add and configure TaskRouter TaskQueues that route Tasks to Workers by language skill using Target Workers Expressions in this TaskRouter Quickstart step.
* [Setting up a TaskRouter Workspace: Add and Configure Workers](/docs/taskrouter/quickstart/ruby/setup-add-workers.md): Create and configure TaskRouter Workers with JSON language attributes so TaskRouter can route calls to agents by skill in this TaskRouter Quickstart step.
* [Setting up a TaskRouter Workspace: Add and Configure a Workflow](/docs/taskrouter/quickstart/ruby/setup-add-workflow.md): Add a TaskRouter Workflow with Routing Configurations that direct Tasks to the right TaskQueue based on the caller selected language in this Quickstart step.
* [Setting up a TaskRouter Workspace: Create a Workspace](/docs/taskrouter/quickstart/ruby/setup-create-workspace.md): Create a TaskRouter Workspace, the container element for any TaskRouter application, using the TaskRouter console in this TaskRouter Quickstart step.
* [Setting up a TaskRouter Workspace: Understanding Activities](/docs/taskrouter/quickstart/ruby/setup-understanding-activities.md): Understand TaskRouter Activities, the discrete states a Worker can be in, and how the Available property determines eligibility for new Task Reservations.
* [Part 1. Setting up a TaskRouter Workspace](/docs/taskrouter/quickstart/ruby/setup.md): Set up a TaskRouter Workspace in Ruby by creating Workers, TaskQueues, a Workflow, and Activities in Part 1 of the TaskRouter Ruby Quickstart.
* [Create Tasks from Phone Calls using TwiML: Create a TaskRouter Task using \<Enqueue>](/docs/taskrouter/quickstart/ruby/twiml-create-task.md): Create a TaskRouter Task from an incoming phone call using the TwiML \<Enqueue> verb in Ruby, routing callers to a TaskQueue by their selected language.
* [Create Tasks from Phone Calls using TwiML: Dequeue a Call to a Worker](/docs/taskrouter/quickstart/ruby/twiml-dequeue-call.md): Use a TaskRouter dequeue Assignment Instruction in Ruby to bridge a queued caller to an eligible Worker at their contact\_uri when the Worker becomes available.
* [Create Tasks from Phone Calls using TwiML: End-to-End Test](/docs/taskrouter/quickstart/ruby/twiml-end-to-end.md): Test a TaskRouter app end to end: create a Task from an incoming phone call, make a Worker available, and dequeue the call to connect the caller to an agent.
* [Create Tasks from Phone Calls using TwiML: Receive an Incoming Call](/docs/taskrouter/quickstart/ruby/twiml-receive-call.md): Set up a Ruby and Sinatra endpoint to receive an incoming Twilio phone call and use TwiML to prompt the caller for a language before creating a TaskRouter Task.
* [Lifecycle of a Task: Timeout evaluation](/docs/taskrouter/task-evaluation.md): Learn how Timeouts work with Queues and Tasks in TaskRouter.
* [Time of Day Routing for TaskRouter](/docs/taskrouter/time-of-day-routing.md): Learn about the supported time of day expressions in TaskRouter.
* [Dynamic Call Center with C# and ASP.NET MVC](/docs/taskrouter/tutorials/dynamic-call-center-csharp-mvc.md): Build a dynamic, multi-agent customer service call center with Twilio, TaskRouter, C#, and ASP.NET.
* [Dynamic Call Center with Java and Servlets](/docs/taskrouter/tutorials/dynamic-call-center-java-servlets.md): Build a dynamic, multi-agent customer service call center with Twilio, TaskRouter, Java, and Servlets.
* [Dynamic Call Center with Node.js and Express](/docs/taskrouter/tutorials/dynamic-call-center-node-express.md): Build a dynamic, multi-agent customer service call center with Twilio, TaskRouter, Node.js, and Express.
* [Dynamic Call Center with PHP and Laravel](/docs/taskrouter/tutorials/dynamic-call-center-php-laravel.md): Build a dynamic, multi-agent customer service call center with Twilio, TaskRouter, PHP, and Laravel.
* [Dynamic call center with Python and Django](/docs/taskrouter/tutorials/dynamic-call-center-python-django.md): Build a dynamic, multi-agent customer service call center with Twilio, TaskRouter, Python, and Django.
* [Dynamic Call Center with Ruby and Rails](/docs/taskrouter/tutorials/dynamic-call-center-ruby-rails.md): Build a dynamic, multi-agent customer service call center with Twilio, TaskRouter, and Ruby on Rails.
* [Queueing Twilio calls with TaskRouter](/docs/taskrouter/twiml-queue-calls.md): Learn how to queue calls with TaskRouter with code samples that shows how to route calls and bridge a call to a worker.
* [Skipping based on Worker availability](/docs/taskrouter/worker-presence.md): Learn why you might want to skip to the next routing step if there are no available workers and what your options are.
* [Workflows Overview](/docs/taskrouter/workflow-configuration.md): This page provides an overview of the basic concepts of Workflows, rules that define how tasks are distributed TaskRouter.
* [Known Agent Routing](/docs/taskrouter/workflow-configuration/known-agent-routing.md): Are your customers trying to talk to the same agent that helped them previously? Optimize and personalize your customer service by leveraging preferred (known) agent routing for tasks.

## Trust Hub

* [API: Create a Starter Profile](/docs/trust-hub/trusthub-rest-api/api-create-a-starter-profile.md): Create a Starter Profile with the Trust Hub API by building the bundle, adding business and address data, assigning a Primary Customer Profile, and submitting it.
* [API: Create a Secondary Customer Profile](/docs/trust-hub/trusthub-rest-api/api-create-secondary-customer-profile.md): Create a Secondary Customer Profile using the Trust Hub API.
* [Console: Create a Primary Customer Profile](/docs/trust-hub/trusthub-rest-api/console-create-a-primary-customer-profile.md): Learn to create a primary customer profile in the Twilio Console, from inputting general information to submit for approval.
* [Customer Profiles](/docs/trust-hub/trusthub-rest-api/customer-profiles.md): Create, find, update, and delete a Twilio Customer Profile in Trust Hub. Submit your business or individual identity data for verification and approval.
* [CustomerProfileChannelEndpointAssignment Resource](/docs/trust-hub/trusthub-rest-api/customer-profiles/channel-endpoint-assignments.md): Create, fetch, list, and delete CustomerProfileChannelEndpointAssignments with the Trust Hub API to assign phone numbers to a Customer Profile.
* [CustomerProfileEntityAssignment Resource](/docs/trust-hub/trusthub-rest-api/customer-profiles/entity-assignments.md): API reference for the TrustHub CustomerProfileEntityAssignment Resource. Create, fetch, list, and delete EndUser, SupportingDocument, and CustomerProfile assignments.
* [CustomerProfileEvaluation Resource](/docs/trust-hub/trusthub-rest-api/customer-profiles/evaluations.md): API reference for the TrustHub CustomerProfileEvaluation Resource. Create, fetch, and list evaluations to check a CustomerProfile against its Policies Resource.
* [CustomerProfile Resource](/docs/trust-hub/trusthub-rest-api/customer-profiles.md): A full API reference for the CustomerProfile Resource on the TrustHub REST API, with code samples to create, fetch, read, update, and delete.
* [EndUser Resource](/docs/trust-hub/trusthub-rest-api/enduser-resource.md): API reference for the EndUser Resource in the TrustHub API.
* [EndUserType resource](/docs/trust-hub/trusthub-rest-api/endusertype-resource.md): API reference for the TrustHub EndUserType Resource. Fetch and list EndUserTypes to see the structure and required fields of each TrustHub EndUser.
* [TrustHub REST API](/docs/trust-hub/trusthub-rest-api.md): Learn about all of the resources available in the TrustHub REST API.
* [SupportingDocument Resource](/docs/trust-hub/trusthub-rest-api/supportingdocument-resource.md): API reference for the TrustHub SupportingDocument Resource. Create, fetch, list, update, and delete supporting documents required for TrustHub compliance.
* [SupportingDocumentType Resource](/docs/trust-hub/trusthub-rest-api/supportingdocumentdype-resource.md): API reference for the TrustHub SupportingDocumentType Resource. Fetch and list SupportingDocumentTypes to see the fields required for each document type.
* [TrustProductChannelEndpointAssignment Resource](/docs/trust-hub/trusthub-rest-api/trust-products/channel-endpoint-assignments-tp.md): API reference for the TrustHub TrustProductChannelEndpointAssignment Resource. Create, fetch, list, and delete phone number assignments to a TrustProduct.
* [TrustProductEntityAssignment Resource](/docs/trust-hub/trusthub-rest-api/trust-products/entity-assignments-tp.md): API reference for the TrustHub TrustProductEntityAssignment Resource. Create, fetch, list, and delete EndUser and CustomerProfile assignments to a TrustProduct.
* [TrustProductEvaluation Resource](/docs/trust-hub/trusthub-rest-api/trust-products/evaluations-tp.md): API reference for the TrustProductEvaluation resource in the Twilio TrustHub API. Learn how to create, fetch, and list evaluations for a TrustProduct.
* [TrustProduct Resource](/docs/trust-hub/trusthub-rest-api/trust-products.md): Full API reference for the TrustProduct resource in the TrustHub API. Learn how to create, fetch, read, update, and delete.

## Twilio Bulk Messaging API

* [Sender Pools](/docs/bulk-messaging/sender-pools.md): Learn how to manage sender resources with Sender Pools in Twilio Bulk Messaging.

* [Tags](/docs/bulk-messaging/tags.md): Learn what Tags are, how to add custom key-value metadata to resources, personalize tag values per recipient with Liquid, and filter resources by tag.

## Twilio CLI

* [Get a phone number and send your first SMS](/docs/twilio-cli/examples/explore-sms.md): Learn how to get a Twilio phone number and send your first text message using only the command line.
* [Find more examples](/docs/twilio-cli/examples/find-more-examples.md): Find Twilio CLI command examples and sample inputs on any Twilio API Reference page by selecting twilio-cli from the list of code sample languages.
* [CLI examples](/docs/twilio-cli/examples.md): A collection of examples that show you how to do various things with Twilio's CLI.
* [Send email with Twilio SendGrid](/docs/twilio-cli/examples/send-email-sendgrid.md): Send emails from your terminal with the Twilio CLI SendGrid integration. Set your API key, configure defaults, and send emails with text and attachments.
* [Autocomplete](/docs/twilio-cli/general-usage/autocomplete.md): Learn how to enable command autocompletion for the Twilio CLI
* [Configuration](/docs/twilio-cli/general-usage/configuration.md): Learn how to configure settings for the Twilio CLI
* [CLI general usage](/docs/twilio-cli/general-usage.md): Understand the basics of using the CLI. Learn how to use multiple accounts, environment variables, API core commands, webhooks, and more.
* [CLI Limitations](/docs/twilio-cli/general-usage/limitations.md): Understand the limitations of the Twilio CLI
* [Logging and debugging](/docs/twilio-cli/general-usage/logging-and-debugging.md): Learn how to modify the logging level of the Twilio CLI and how it can speed up debugging
* [Output formatting and filtering](/docs/twilio-cli/general-usage/output-formatting-and-filtering.md): Learn how to request different format outputs and filtered data from the Twilio CLI
* [Profiles](/docs/twilio-cli/general-usage/profiles.md): Learn how to manage your Twilio credentials and settings in the Twilio CLI with Profiles
* [Regional](/docs/twilio-cli/general-usage/regional.md): Learn how to make use of Twilio's regional capabilities while issuing CLI commands
* [Subaccounts](/docs/twilio-cli/general-usage/subaccounts.md): Learn how to use Twilio subaccounts with the Twilio CLI
* [Work with webhooks](/docs/twilio-cli/general-usage/work-with-webhooks.md): Learn how to quickly connect Twilio phone numbers to webhooks or your local development environment with the Twilio CLI
* [Use the Twilio CLI Docker image](/docs/twilio-cli/getting-started/docker.md): Learn how to use and configure twilio-cli using the official Docker image.
* [Install the Twilio CLI](/docs/twilio-cli/getting-started/install.md): Learn how to install the latest version of twilio-cli on any operating system.
* [Install past versions of the Twilio CLI](/docs/twilio-cli/getting-started/past-versions.md): Learn how to install specific past versions of the twilio-cli for rare use cases
* [Update](/docs/twilio-cli/getting-started/update.md): Learn how to update Twilio CLI to the latest version on your machine
* [Twilio CLI](/docs/twilio-cli.md): Learn about the Twilio Command Line Interface
* [CLI Plugins](/docs/twilio-cli/plugins.md): Learn how to extend the Twilio CLI by authoring (and optionally publishing) your own plugins.
* [Command-Line Interface (CLI) Quickstart](/docs/twilio-cli/quickstart.md): Learn how to quickly get started with the Twilio CLI to unleash the power of Twilio from your command line.
* [Uninstall the Twilio CLI](/docs/twilio-cli/uninstall.md): Learn how to remove twilio-cli from your system

## Twilio Content Template Builder

* [twilio/carousel](/docs/content/carousel.md): Drive interaction with Twilio/carousel, a versatile tool to display your services or products in a visually engaging carousel format. Incorporate media, text, and buttons in each card to enhance user experience on WhatsApp and RCS.
* [Postman Collection](/docs/content/content-api-postman-collection.md): Download the Twilio Content Template Builder Postman collection to explore and test Content API requests for creating and sending content templates.
* [Content API Public Endpoints](/docs/content/content-api-resources.md): Learn how to create, retrieve, submit for approval, and delete templates by using the Twilio Content API.
* [Content Types Overview](/docs/content/content-types-overview.md): Compare Twilio Content API content types, including channel support, media types, and WhatsApp approval requirements for SMS, RCS, WhatsApp, and Messenger.
* [Content API Quickstart](/docs/content/create-and-send-your-first-content-api-template.md): Create and send your first Twilio Content API template. Follow steps to build a quick-reply template, submit it for WhatsApp approval, and send a message.
* [Create templates with the Content Template Builder in Console](/docs/content/create-templates-with-the-content-template-builder.md): Learn how to create and manage templates across channels such as WhatsApp, RCS, Facebook Messenger, MMS, and SMS by using the Content Template Builder in Twilio Console.
* [Eligibility Badge Legend](/docs/content/eligibility-badge-legend.md): Understand the eligibility badge icons in the Content Template Builder that show whether a template is approved, rejected, or pending WhatsApp approval.
* [FAQs and Troubleshooting](/docs/content/faqs-and-troubleshooting.md): Answers to common questions and troubleshooting tips for Twilio Content Templates, including formatting, emojis, URLs, languages, and Content API limits.
* [twilio/flows](/docs/content/flows.md): Collect multiple pieces of customer input by using Twilio Flows.
* [Twilio Content Template Builder](/docs/content.md): Create and send omnichannel rich content templates across any Twilio-supported channel. The Content Template Builder provides both a no-code Console UI and an API for programmatic creation and management.
* [Manage your templates with the Content Template Builder](/docs/content/manage-your-templates-with-the-content-template-builder.md): Learn how to manage your templates using the Content Template Builder in the Twilio Console, including searching, filtering, viewing details, and submitting templates for WhatsApp approval.
* [Content Templates Overview](/docs/content/overview.md): Learn about the Content Template Builder and Content API to create and manage templated messages and rich content across multiple communication channels.
* [Send templates created with the Content Template Builder](/docs/content/send-templates-created-with-the-content-template-builder.md): Learn how to send messages using templates created with the Content Template Builder in Twilio's Messaging Service.
* [Session Definitions](/docs/content/session-definitions.md): Understand user-initiated and business-initiated WhatsApp sessions, approval needs, and how to use Twilio APIs for seamless messaging.
* [twilio/call-to-action](/docs/content/twilio-call-to-action.md): Use the twilio/call-to-action content type to add tappable buttons that launch a website, call a phone number, copy a coupon code, or start a WhatsApp voice call.
* [twilio/catalog](/docs/content/twilio-catalog.md): Use the twilio/catalog content type to send single-product, multi-product, and full-catalog WhatsApp messages so customers can browse, ask about, and order products.
* [twilio/location](/docs/content/twilio-location.md): Learn how to use the \`twilio/location\` type to send location pins and optional labels in your messages.
* [twilio/media](/docs/content/twilio-media.md): Use the twilio/media content type to send file attachments or long text over MMS, RCS, WhatsApp, and Facebook Messenger, with up to 16 MB of media on WhatsApp.
* [twilio/pay](/docs/content/twilio-pay.md): Complete financial transactions in-app with the twilio/pay content type, which sends Pix payment order details and status messages over WhatsApp.
* [twilio/quick-reply](/docs/content/twilio-quick-reply.md): Send interactive messages with up to ten quick-reply buttons over WhatsApp or Facebook Messenger by using the twilio/quick-reply content type.
* [twilio/text](/docs/content/twilio-text.md): Learn about the \`twilio/text\` content type for plain text-based content and how to use it with content templates, variables, and supported channels.
* [twilio/card](/docs/content/twiliocard.md): Learn how to define and send a twilio/card content template, including required fields, supported channels, limitations, and data parameters.
* [twilio/list-picker](/docs/content/twiliolist-picker.md): Send a menu of up to 10 selectable options over WhatsApp with the twilio/list-picker content type. Learn its data parameters, channels, and limits.
* [Using Content Templates with Studio](/docs/content/using-content-templates-with-studio.md): Send rich messaging content from Studio Flows using Content Template SIDs and react to rich inbound message metadata in the Send Message and Split widgets.
* [Using Facebook Messenger with Content Templates](/docs/content/using-facebook-messenger-with-content-editor.md): Set up a Facebook Messenger (FBM) sender, add it to a Messaging Service, configure webhooks, and send Content Templates over Facebook Messenger with Twilio.
* [Using Variables with Content Templates](/docs/content/using-variables-with-content-api.md): Add dynamic variables to Content Templates with the Content API or Content Template Builder, and follow WhatsApp variable rules for approved templates.
* [whatsapp/authentication](/docs/content/whatsappauthentication.md): Deliver verified one-time passwords on WhatsApp with ease using pre-approved templates. Ensure security and compliance with WhatsApp guidelines.
* [whatsapp/card](/docs/content/whatsappcard.md): Learn how to create and approve WhatsApp card templates with media and variables. Ensure compliance with WhatsApp's guidelines for seamless messaging.

## Twilio Conversations

* [Create an AI-ready knowledge base](/docs/conversations/knowledge/create-an-ai-ready-knowledge-base.md): Create and structure a knowledge base in Enterprise Knowledge to provide context for AI tools.
* [Enterprise Knowledge](/docs/conversations/knowledge.md): Enterprise Knowledge allows you to pull data from a website or raw text and process it for information retrieval and AI workflows.
* [Using Enterprise Knowledge APIs](/docs/conversations/knowledge/knowledge-apis.md): Authenticate and use the Enterprise Knowledge APIs to manage knowledge bases and sources.
* [Enterprise Knowledge limits](/docs/conversations/knowledge/knowledge-limits.md): Product and API resource limits for Enterprise Knowledge.&#x20;
* [Enterprise Knowledge observability](/docs/conversations/knowledge/observability.md): Monitor and debug Enterprise Knowledge with structured event logging, error diagnostics, alerting, and traceability.
* [Using Conversation Memory APIs](/docs/conversations/memory/api-quickstart.md): Learn more about authenticating and using the Conversation Memory APIs.
* [Conversation Memory concepts](/docs/conversations/memory/conversation-memory-concepts.md): Information about Conversation Memory's Recall endpoint and how observations are extracted.
* [Getting started with Conversation Memory](/docs/conversations/memory/getting-started.md): How to set up Conversation Memory in the Twilio Console.
* [Identity Resolution](/docs/conversations/memory/identity-resolution.md): Learn how Conversation Memory creates, matches, and merges customer profiles across channels using Identity Resolution.
* [Conversation Memory overview](/docs/conversations/memory.md): Learn how to use Conversation Memory to manage customer data and identity resolution across channels.
* [Conversation Memory key terms](/docs/conversations/memory/key-terms.md): Learn about customer profiles and the different data types associated with them.
* [Conversation Memory limits](/docs/conversations/memory/limits.md): Product and API resource limits for Conversation Memory.
* [Memory stores](/docs/conversations/memory/memory-stores.md): Learn when and why to create multiple memory stores versus reusing a single store for your customer data.
* [Memory observability logs](/docs/conversations/memory/observability-logs.md): Access and interpret Memory observability logs to troubleshoot your agent-based applications. Learn about event types, log schemas, and error handling.
* [Conversation Memory observability](/docs/conversations/memory/observability-overview.md): Monitor and debug Memory pipelines with structured event logging, error diagnostics, alerting, and traceability across the Twilio AI stack.
* [Memory observability traceability and lineage](/docs/conversations/memory/traceability-lineage.md): Use trace identifiers to monitor bulk profile imports, track lineage across the import pipeline, and debug issues down to individual profiles.

## Twilio Conversations (classic)

* [Twilio Conversations (classic)](/docs/conversations-classic.md): Build omni-channel messaging with Twilio Conversations (classic). Connect SMS, MMS, WhatsApp, and chat using the client SDKs and REST API for web and mobile apps.

## Twilio Email

* [Blocklist provider insights](/docs/email/concepts/deliverability/blocklist-provider-insights.md): Learn how major email blocklist providers, including Spamhaus, Proofpoint, SpamCop, and Microsoft, monitor IP addresses and how to request delisting.
* [Blocklists](/docs/email/concepts/deliverability/blocklists.md): Learn how email blocklists work, why senders get listed on them, and how to request delisting for shared and dedicated IP addresses with Twilio Email.
* [Deferrals](/docs/email/concepts/deliverability/deferrals.md): Learn about email deferrals, why messages are temporarily delayed by receiving servers, and how to address common causes.
* [Manage Unsubscribes](/docs/email/concepts/deliverability/unsubscribes.md): Set how you plan to manage recipients' requests to unsubscribe from your emails.
* [Apple iCloud](/docs/email/concepts/inbox-provider-insights/apple.md): Authentication requirements that Apple iCloud email services use.
* [Google](/docs/email/concepts/inbox-provider-insights/google.md): Authentication requirement that Gmail and Google-hosted email services use.
* [Inbox provider authentication requirements](/docs/email/concepts/inbox-provider-insights.md): Authentication requirements that popular inbox providers use.
* [Microsoft](/docs/email/concepts/inbox-provider-insights/microsoft.md): Authentication requirements that Microsoft Outlook and Microsoft 365 email services use.
* [Orange email security and reputation](/docs/email/concepts/inbox-provider-insights/orange.md): Authentication requirements that Orange email services use.
* [Yahoo](/docs/email/concepts/inbox-provider-insights/yahoo.md): Authentication requirements that Yahoo and Yahoo-served email services use.
* [Email concepts](/docs/email/concepts.md): Concepts cover the basics of bulk email messaging.
* [Establish and maintain reputation](/docs/email/concepts/reputation/establish-maintain-reputation.md): Give ISPs, inbox providers, and blocklist providers reasons to trust your email messages.
* [Spam notifications](/docs/email/concepts/reputation/spam-reports-and-fbls.md): Learn how Twilio Email uses inbox provider feedback loops (FBLs) to report spam complaints and help senders maintain a clean subscriber list.
* [Warm up an IP address](/docs/email/concepts/reputation/warm-up-ip-addresses.md): Learn how to warmup your new dedicated IP address and why it's important.
* [Abuse awareness](/docs/email/concepts/security/abuse-awareness.md): Learn how email attacks like phishing, cousin domains, snowshoeing, DKIM replay, and subscription bombing work and how senders can prevent them.
* [Email authentication](/docs/email/concepts/security/email-authentication.md): Learn how SPF, DKIM, and DMARC authenticate email through DNS records so inbox providers can trust messages sent from your domain.
* [Secure your Twilio account](/docs/email/concepts/security/secure-account.md): Secure your Twilio Email account and establish best security practices.
* [Encrypt with TLS](/docs/email/concepts/security/tls.md): Twilio uses Transport Layer Security when delivering email.
* [Twilio Email](/docs/email.md): Twilio Email lets you send transactional and marketing email with domain authentication, delivery tracking, and a scalable API.
* [Check email message delivery](/docs/email/logs.md): Twilio Email Logs record the delivery status of email messages that you send.
* [Authenticate email messages using DNS](/docs/email/security/domains.md): Set up domain authentication in Twilio Email so inbox providers can verify your messages originate from the domain in the sending email address.
* [Configure account settings](/docs/email/settings.md): Twilio Email Settings manage bounce and spam notifications, IP address restrictions, and exceptions to email suppressions.
* [Stop sending unwanted email](/docs/email/suppressions.md): Manage Twilio Email suppressions to stop sending to recipients who blocked, bounced, unsubscribed, reported spam, or have invalid email addresses.

## Twilio Labs

* [Twilio Dev Phone](/docs/labs/dev-phone.md): Learn how to install and use the Twilio Dev Phone to send and receive calls and SMS from your local development environment.
* [Twilio Labs](/docs/labs.md): Twilio Labs host a variety of open-source projects that were developed by people&#x20;
  at Twilio and the community. Every one of these projects welcomes contributions.

## Twilio Notify deprecated

* [Twilio Notify deprecated](/docs/notify.md): Twilio has deprecated Twilio Notify.

## Twilio Segment

* [Config API Overview](/docs/segment/api/config-api.md): Use the Config API to programmatically manage Segment workspaces, sources, destinations, and more.
* [Public API](/docs/segment/api/public-api.md): Use the Segment Public API to manage your Segment workspaces and their resources.
* [Delivery Overview](/docs/segment/connections/delivery-overview.md): Diagnose and resolve event delivery issues with Segment's Delivery Overview. Gain insights into your data pipeline using detailed visualizations to optimize performance.
* [Destination Actions](/docs/segment/connections/destinations/actions.md): Control data flow with Segment's Destination Actions, enabling transparent setup and customization for efficient event data management in destinations.
* [Destination Filters](/docs/segment/connections/destinations/destination-filters.md): Use Segment's destination filters to prevent certain data from flowing into a destination.
* [Destinations Overview](/docs/segment/connections/destinations.md): Act on real-time data with Segment Destinations. Explore compatible tools with our catalog, streamline analytics, and unlock customer insights instantly.
* [Destination Functions](/docs/segment/connections/functions/destination-functions.md): Use destination functions to transform and annotate Segment events and send them to external tools or APIs.
* [Functions Overview](/docs/segment/connections/functions.md): Streamline data flows by creating custom sources and destinations with Segment Functions. Transform, send, and enrich data using minimal code.
* [Destination Insert Functions](/docs/segment/connections/functions/insert-functions.md): Use Destination Insert Functions to transform and enrich your data before it reaches its destination. Customize logic, enhance compliance, and optimize data flow.
* [Source Functions](/docs/segment/connections/functions/source-functions.md): Use Segment Source Functions to collect, transform, and ingest data from any third-party app or webhook into Segment without managing infrastructure.
* [Transformation Functions](/docs/segment/connections/functions/transformation-functions.md): Use Segment Transformation Functions to enrich, transform, validate, or filter data anywhere within a journey.
* [Connections Overview](/docs/segment/connections.md): Collect and unify your customer data with Connections, which integrates with mobile apps, CRMs, and more for a holistic view.
* [Reverse ETL](/docs/segment/connections/reverse-etl.md): Reverse ETL syncs warehouse data to tools like Salesforce and Google Ads, empowering personalized marketing and enriched customer insights.
* [Set up Reverse ETL](/docs/segment/connections/reverse-etl/setup.md): Set up Reverse ETL in Segment by adding a source, building a model, connecting a destination, and creating mappings to sync warehouse data.
* [Analytics-Swift for iOS and Apple](/docs/segment/connections/sources/catalog/libraries/mobile/apple.md): Send data from iOS, tvOS, iPadOS, watchOS, macOS, and Linux apps to any analytics or marketing tool with the Analytics-Swift library for Swift and Objective-C.
* [HTTP API Source](/docs/segment/connections/sources/catalog/libraries/server/http-api.md): Use Segment HTTP API for seamless data collection from any site or app. Ensure efficient data routing with flexible, high performance and integration options.
* [Analytics for Node.js](/docs/segment/connections/sources/catalog/libraries/server/node.md): Use Segment's Analytics Node.js library to record analytics data from your Node code and route it to any destination, with tracking, plugins, and batching.
* [Analytics for Python](/docs/segment/connections/sources/catalog/libraries/server/python.md): Use Segment's Python library to record analytics data from your Python code.
* [Client-side persistence in Analytics.js](/docs/segment/connections/sources/catalog/libraries/website/javascript/cookie-validity-update.md): Learn about what data Analytics.js stores on the client and how to modify or override that storage behavior.
* [Self-Managed Custom Proxy](/docs/segment/connections/sources/catalog/libraries/website/javascript/custom-proxy.md): Set up a custom proxy for Analytics.js to track events through your own domain.
* [Managing identity in Analytics.js](/docs/segment/connections/sources/catalog/libraries/website/javascript/identity.md): Learn how Analytics.js manages user data by identifying, overriding, and refreshing \`userID\` and \`anonymousID\`, using settings in cookies and local storage.
* [Analytics.js Source](/docs/segment/connections/sources/catalog/libraries/website/javascript.md): Analytics.js API reference for tracking website data with Identify, Track, Page, Group, and Alias methods, plugins, batching, and retries in Segment.
* [Quickstart: Analytics.js](/docs/segment/connections/sources/catalog/libraries/website/javascript/quickstart.md): Learn how to send data from your website to Segment and any of Segment's destinations with Analytics.js.
* [Segment-Managed Custom Domain](/docs/segment/connections/sources/custom-domain.md): Enhance your data tracking with Custom Domain. Securely gather first-party data over HTTPS to boost user insights and maximize marketing ROI.
* [Sources Overview](/docs/segment/connections/sources.md): Create sources with Segment to efficiently track customer data from websites, apps, or servers. Enhance insights and control with targeted data collection.
* [Source Schema](/docs/segment/connections/sources/schema.md): Use Segment's Source Schema Controls to view, filter, and block events, properties, and traits before they reach your destinations and warehouses.
* [Spec: Alias](/docs/segment/connections/spec/alias.md): Merge unassociated user identities seamlessly using the Alias method, enhancing data connectivity and compatibility with downstream applications.
* [Best Practices for Identifying Users](/docs/segment/connections/spec/best-practices-identify.md): Maximize user insights with Segment's Identify and Track calls. Link actions to users, reduce costs, and enhance data accuracy.
* [Spec: Common fields](/docs/segment/connections/spec/common.md): Discover how API calls in Segment vary by destination and structure with specific fields. Learn to customize integrations and optimize data flow.
* [Spec: V2 Ecommerce Events](/docs/segment/connections/spec/ecommerce/v2.md): Gain insights into customer journeys with Segment's e-commerce spec. Track events from browsing to checkout, ensuring optimal e-commerce performance.
* [Spec: Group](/docs/segment/connections/spec/group.md): Associate users with groups using the Group API call. Manage user-group associations and update traits to tailor interactions.
* [Spec: Identify](/docs/segment/connections/spec/identify.md): Tie user actions to profiles using Segment's Identify call. Capture traits like email and User ID for personalized insights.
* [Spec Overview](/docs/segment/connections/spec.md): Learn more about the Segment Spec which provides guidance on meaningful data to capture, and the best format for it, across Segment's libraries and APIs.
* [Native Mobile Spec](/docs/segment/connections/spec/mobile.md): Enhance mobile analytics with Segment by using standard event names to optimize tracking and destination mapping.
* [What is the native mobile spec?](/docs/segment/connections/spec/native-mobile-spec.md): Discover how the Native Mobile Spec automates event tracking for mobile apps, reducing engineering time and enhancing campaign analysis.
* [Spec: Screen](/docs/segment/connections/spec/screen.md): Record user interactions on mobile screens with Segment's Screen call. Send screen details and properties for seamless app tracking and insights.
* [Spec: Track](/docs/segment/connections/spec/track.md): Use Segment's Track API to seamlessly capture and describe user actions with customizable events and properties, enhancing your analytics capabilities.
* [Warehouse FAQs](/docs/segment/connections/storage/warehouses/faq.md): Learn more about using warehouses with these frequently asked questions.
* [Data Warehouses](/docs/segment/connections/storage/warehouses.md): Discover how to choose and manage a data warehouse effectively, from understanding your data needs to optimizing SQL analysis and user permissions.
* [Warehouse Schemas](/docs/segment/connections/storage/warehouses/schema.md): Discover how Segment organizes and transforms your data into relational schemas for efficient querying in warehouses. Explore methods to optimize event data.
* [Testing connections](/docs/segment/connections/test-connections.md): Validate the connection between Segment and a destination using the Event Tester and Mappings Tester to inspect API requests, responses, and statuses.
* [Engage Audiences Overview](/docs/segment/engage/audiences.md): Use Engage Audiences to leverage events, traits, and APIs to sync across destinations, refine targeting, elevate engagement.
* [Linked Audiences](/docs/segment/engage/audiences/linked-audiences.md): Create targeted audiences with Linked Audiences to use behavioral and entity data in a no-code interface for precise marketing.
* [Event-Triggered Journeys](/docs/segment/engage/journeys/v2/event-triggered-journeys.md): Build responsive, real-time marketing workflows with Event-Triggered Journeys. Automate customer experiences upon specific actions for personalized engagement.
* [Using Engage Data](/docs/segment/engage/using-engage-data.md): Personalize messages and optimize ad spend by sending Computed Traits and Audiences to Segment Destinations. Discover how to activate Engage data.
* [How Segment works](/docs/segment/getting-started/01-what-is-segment.md): Learn how Segment works: sources collect customer data, Segment translates it, and destinations and warehouses receive the data in real time.
* [A Basic Segment Installation](/docs/segment/getting-started/02-simple-install.md): Walk through a basic Segment installation: create a source, find your write key, and install the JavaScript, iOS, or PHP library to send data.
* [A Full Segment Implementation](/docs/segment/getting-started/04-full-install.md): Discover Segment's six key tracking methods to streamline data collection and enhance consistency. Learn when and how to effectively apply each one.
* [Testing and Debugging](/docs/segment/getting-started/06-testing-debugging.md): Discover how to confirm Segment's functionality with tools like Source Debugger and Event Delivery. Monitor data flow and ensure successful event tracking.
* [Getting Started Guide](/docs/segment/getting-started/implementation-guide.md): Discover Segment's in-product guide, designed to streamline your data integration process, expand data reach, and optimize workspace efficiency.
* [What is Segment?](/docs/segment/getting-started.md): Segment collects first-party customer data from your websites, mobile apps, and servers, then sends it downstream to the business tools you use.
* [Filtering your Segment Data](/docs/segment/guides/filtering-data.md): Discover how to use Segment's data filtering options for precise control over event destinations.
* [An introduction to Segment](/docs/segment/guides.md): Discover how Segment simplifies customer data collection and integration. Unlock insights with seamless data management, unification, and personalized user experiences.
* [Segment for Developers](/docs/segment/guides/intro-impl.md): Get started with a Segment implementation. Learn the tracking API calls, message schemas, sources, destinations, and connection modes for developers.
* [MTUs, Throughput and Billing](/docs/segment/guides/usage-and-billing/mtus-and-throughput.md): Discover Segment's billing model with API calls, MTUs, and throughput. Understand usage insights, deduplication, and optimize third-party data integration.
* [Twilio Segment](/docs/segment.md): Twilio Segment is a customer data platform (CDP) that collects, cleans, and activates customer data, sending events to hundreds of tools with one API.
* [Configure Consent Management](/docs/segment/privacy/consent-management/configure-consent-management.md): Configure consent in Segment to enforce data preferences, ensuring user-approved event routing. Improve privacy compliance with precise category mapping.
* [Consent Management Overview](/docs/segment/privacy/consent-management.md): Streamline data consent with Segment's Consent Management feature. Enforce end-user consent preferences, ensuring compliance and optimized data flow.
* [Data Retention and Deletion Policy](/docs/segment/privacy/data-retention-policy.md): Discover how Segment's flexible billing and data retention model optimizes costs and ensures data security with clear retention policies for all customer tiers.
* [User Deletion and Suppression](/docs/segment/privacy/user-deletion-and-suppression.md): Ensure privacy compliance with Segment's data deletion and suppression tools.
* [Typewriter](/docs/segment/protocols/apis-and-extensions/typewriter.md): Boost your analytics with Typewriter. Generate type-safe Segment libraries from your Tracking Plan to improve accuracy and performance.
* [Data Collection Best Practices](/docs/segment/protocols/tracking-plan/best-practices.md): Maximize your app's success with our data tracking resources. Define objectives, standardize events, and improve insights for marketing and analytics teams.
* [Protocols Tracking Plan](/docs/segment/protocols/tracking-plan/create.md): Learn how to create a detailed Segment Tracking Plan to improve data accuracy across your sources.
* [Data Graph](/docs/segment/unify/data-graph.md): Discover insights with the Data Graph's semantic layer. Access relational datasets for personalized marketing without constant data team support.
* [Linked Events Overview](/docs/segment/unify/data-graph/linked-events.md): Enrich event streams with Linked Events, seamlessly integrating Snowflake, BigQuery, Redshift, or Databricks for richer data and optimized insights.
* [Identity Resolution Overview](/docs/segment/unify/identity-resolution.md): Learn more about how Identity Resolution merges customer histories into single profiles for real-time insights across all interactions.
* [Unify Overview](/docs/segment/unify.md): Use Unify to track and merge customer interactions into unified profiles. Enhance marketing with real-time insights and personalized experiences.
* [Profile API](/docs/segment/unify/profile-api.md): Use the Segment Profile API for real-time, personalized customer insights. Empower your apps with user-level data for enhanced engagement and sales.
* [Profiles Sync overview](/docs/segment/unify/profiles-sync/overview.md): Connect identity-resolved profiles to your data warehouse with Profiles Sync. Enrich data, analyze attribution, create models, and more.
* [Set up Profiles Sync](/docs/segment/unify/profiles-sync/profiles-sync-setup.md): Learn to set up Profiles Sync for connected data warehouses like Snowflake, Redshift, or BigQuery, enabling seamless historical backfill and sync control.
* [Profiles Sync Tables and Materialized Views](/docs/segment/unify/profiles-sync/tables.md): Discover how Segment's Profiles Sync enhances customer data integration with raw tables and materialized views, optimizing profile and event data management.
* [Unify Onboarding Guide](/docs/segment/unify/quickstart.md): Set up a Segment Unify space step by step, from creating a developer space and connecting sources to validating profiles and going to production.
* [Computed Traits](/docs/segment/unify/traits/computed-traits.md): Learn more about how computed traits help you to create user or account-level computations based on events and event properties.
* [Custom Traits](/docs/segment/unify/traits/custom-traits.md): Discover how to use Segment custom traits from Identify calls to enrich user profiles with demographics and account info without trait limits.
* [Predictions Nutrition Facts Label](/docs/segment/unify/traits/predictions/predictions-nutrition-facts.md): Review the AI Nutrition Facts label for Segment Predictions, covering the model type, data privacy level, data storage, and compliance details.
* [SQL Traits](/docs/segment/unify/traits/sql-traits.md): Import and manage SQL Traits in Segment for enhanced personalization. Leverage data from cloud sources to build audiences and meet your business goals.

## Twilio SendGrid

* [Add IPs](/docs/sendgrid/api-reference/account-ip-provisioning-api-ip-operations/add-ips.md): Add IP addresses to a customer account with the IP Provisioning API
* [List IPs](/docs/sendgrid/api-reference/account-ip-provisioning-api-ip-operations/list-ips.md): Retrieve a list of IP addresses associated with a customer account
* [Remove IPs](/docs/sendgrid/api-reference/account-ip-provisioning-api-ip-operations/remove-ips.md): Remove IP addresses from a customer account with the IP Provisioning API
* [Create Account](/docs/sendgrid/api-reference/account-provisioning-api-account-operations/create-account.md): Create a new customer account with the Twilio SendGrid Account Provisioning API by sending a profile object and an array of offerings in the request.
* [Delete Account](/docs/sendgrid/api-reference/account-provisioning-api-account-operations/delete-account.md): Delete an account under your organization with the Account Provisioning API
* [Account Provisioning API](/docs/sendgrid/api-reference/account-provisioning-api.md): The Twilio SendGrid Account Provisioning API provides a platform for Twilio SendGrid resellers to manage their customer accounts. This API is for companies that have a formal reseller partnership with Twilio SendGrid.
* [API Key permissions](/docs/sendgrid/api-reference/api-key-permissions.md): Utilize Twilio SendGrid API keys for secure and efficient access to v3 API endpoints. Manage different permissions for seamless integration.
* [Create API keys](/docs/sendgrid/api-reference/api-keys/create-api-keys.md): Manage and refine API keys using Twilio SendGrid App. Efficiently access SendGrid services with full control and scope for limited actions.
* [Delete API keys](/docs/sendgrid/api-reference/api-keys/delete-api-keys.md): Utilize API keys to validate access to SendGrid services without changing credentials. Manage actions with specific scopes via the Twilio SendGrid App.
* [Retrieve all bounces](/docs/sendgrid/api-reference/bounces-api/retrieve-all-bounces.md): Manage bounced emails and retrieve up to 500 instances per query with SendGrid's suppression settings in Twilio app, honing API parameters.
* [Add or update a contact](/docs/sendgrid/api-reference/contacts/add-or-update-a-contact.md): Use the SendGrid Marketing Campaigns API to add or update up to 30,000 contacts in a single PUT request, including custom fields and reserved fields.
* [Delete Contacts](/docs/sendgrid/api-reference/contacts/delete-contacts.md): Leverage the SendGrid API for bulk deleting of contacts. Ensure efficient contact management and avoid data loss with regular backups.
* [Import Contacts](/docs/sendgrid/api-reference/contacts/import-contacts.md): Use our API endpoint to import up to 1 million contacts via a CSV. Asynchronous process allows gzip compression and custom field mappings.
* [Contacts](/docs/sendgrid/api-reference/contacts.md): The Twilio SendGrid Marketing Campaigns Contacts API allows you to add, update, and delete contacts in your Marketing Campaigns account.
* [Create Design](/docs/sendgrid/api-reference/designs-api/create-design.md): Manage your email layouts with Twilio SendGrid's Designs API. Create, alter, or delete designs using a RESTful interface without UI dependency.
* [Authenticate a domain](/docs/sendgrid/api-reference/domain-authentication/authenticate-a-domain.md): Authenticating domains with SendGrid simplifies email sending. Enjoy personalized sender domains, managed SPF records, and automated or custom security options.
* [Domain Authentication](/docs/sendgrid/api-reference/domain-authentication.md): Authenticate sending domains with the Twilio SendGrid API. Create, list, update, and delete domain authentication records and manage subuser associations.
* [Validate a domain authentication](/docs/sendgrid/api-reference/domain-authentication/validate-a-domain-authentication.md): Authenticate your domain with SendGrid for email, eliminate 'via' or 'sent on behalf of' messages, and utilize your personal sending domain.
* [Download CSV](/docs/sendgrid/api-reference/email-activity/download-csv.md): Access Email Activity Feed API purchase extra email activity history for comprehensive message data analysis.
* [Filter all messages](/docs/sendgrid/api-reference/email-activity/filter-all-messages.md): Access and analyze your stored email messages using the Email Activity Feed API. Purchase additional history for enhanced data retrieval.
* [Filter messages by message ID](/docs/sendgrid/api-reference/email-activity/filter-messages-by-message-id.md): Use the Email Activity Feed API for efficient querying, downloading, and inspecting emails in Twilio SendGrid. Access bounced messages, sender/recipient details, event info, and more.
* [Email Activity](/docs/sendgrid/api-reference/email-activity.md): Use the Twilio SendGrid Email Activity Feed API to query, filter, and download your stored email message data, including rate limits and CSV export endpoints.
* [Request a CSV](/docs/sendgrid/api-reference/email-activity/request-a-csv.md): Harness the power of the Email Activity Feed API to analyze stored messages. Use the Twilio SendGrid App for email activity tracking.
* [Email Address Validation](/docs/sendgrid/api-reference/email-address-validation.md): Reduce bounce rate and improve your sender reputation by validating email addresses with the Email Address Validation API.
* [Request a Bulk Email Address Validation Upload URL](/docs/sendgrid/api-reference/email-address-validation/request-bulk-email-address-validation-upload-url.md): Request a presigned URL and headers to upload a CSV file for bulk email address validation with the Twilio SendGrid Email Address Validation API.
* [Real Time Email Address Validation - API Reference](/docs/sendgrid/api-reference/email-address-validation/validate-an-email.md): Integrate real-time Email Address Validation to your Twilio SendGrid App. Ensures validity, assesses bounce likelihood, identifies role/group accounts.
* [Filter all messages](/docs/sendgrid/api-reference/email-logs/filter-all-messages.md): Search stored email messages using the Email Logs API and return message-level results with key delivery attributes.
* [Filter messages by ID](/docs/sendgrid/api-reference/email-logs/filter-messages-by-id.md): Retrieve detailed event-level data for a specific message using the Email Logs API, including its delivery timeline and status updates.
* [Email Logs](/docs/sendgrid/api-reference/email-logs.md): Search and retrieve detailed email delivery and engagement data with the Email Logs API. Gain event-level visibility to troubleshoot and validate message outcomes in near real time.
* [Authentication](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/authentication.md): Explore the Twilio SendGrid Web API v3, a REST API with SDK support in seven languages. Ensure secure, controllable account access with API keys.
* [Authorization](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/authorization.md): Explore SendGrid's Web API v3, a RESTful API supporting seven languages, and learn to authenticate using API keys with specific scopes.
* [Errors](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/errors.md): Explore SendGrid's Web API v3: a fully featured, easily integratable RESTful API supporting 7 languages. Handles errors with detailed status codes.
* [How to use the SendGrid V3 API](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api.md): Learn how to use the Twilio SendGrid Web API v3, a RESTful API with official libraries in 7 languages, including authentication, requests, and responses.
* [On Behalf Of](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/on-behalf-of.md): Utilize SendGrid's Web API v3, a user-friendly RESTful API; perform bulk actions and sub-account admin with the 'On Behalf Of' header.
* [Rate Limits](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/rate-limits.md): Explore SendGrid's Web API v3 features with this comprehensive guide. Understand rate limits, status codes, and more for efficient API calls.
* [Requests](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/requests.md): Leverage the power of SendGrid's Web API v3 for a multi-featured, RESTful API experience. Enable batch retrieval and search by field features.
* [Responses](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/responses.md): Explore the responses that the Twilio SendGrid Web API v3 returns.
* [SendGrid v3 API reference](/docs/sendgrid/api-reference.md): The SendGrid API reference provides detailed descriptions and code samples for every Twilio SendGrid API.
* [Errors](/docs/sendgrid/api-reference/mail-send/errors.md): Troubleshoot error code 400 during SendGrid API use. Explore solutions independently or engage Twilio SendGrid Support Team resources.
* [Mail Send API Overview](/docs/sendgrid/api-reference/mail-send.md): A high-level overview of the Mail Send endpoint in the SendGrid v3 Web API.
* [Mail Send](/docs/sendgrid/api-reference/mail-send/mail-send.md): Optimize emailing with SendGrid's Mail Send endpoint. Create dynamic templates, schedule emails, track click rates, and manage subscriptions efficiently.
* [SendGrid Engagement Quality API](/docs/sendgrid/api-reference/sendgrid-engagement-quality-api.md): Learn how the Twilio SendGrid Engagement Quality (SEQ) metric scores your email program and how to use the SEQ API to improve inbox placement.
* [Create a parse setting](/docs/sendgrid/api-reference/settings-inbound-parse/create-a-parse-setting.md): Set up Twilio SendGrid's Inbound Parse Webhook to receive emails at your desired URL. Configure domain, DNS, and API calls efficiently.
* [Settings - Inbound Parse](/docs/sendgrid/api-reference/settings-inbound-parse.md): Manage Twilio SendGrid Inbound Parse Webhook settings and security policies with the API to receive, parse, and secure inbound emails at your domains.
* [Settings - Tracking](/docs/sendgrid/api-reference/settings-tracking.md): Manage SendGrid tracking settings with the v3 API. Configure open tracking, click tracking, subscription tracking, and Google Analytics settings.
* [Create Single Send](/docs/sendgrid/api-reference/single-sends/create-single-send.md): Leverage your audience lists with Single Send API. Manage email messages for marketing campaigns, newsletters, legal notices, and more. No templates required.
* [Stats](/docs/sendgrid/api-reference/stats.md): Use the Twilio SendGrid Stats API to retrieve global and category email statistics, including open rates, click rates, bounces, and delivery metrics.
* [Retrieve global email statistics](/docs/sendgrid/api-reference/stats/retrieve-global-email-statistics.md): Track email activity efficiently using the Twilio SendGrid Stats API. Retrieve detailed global statistics like click rates, open rates, bounces, and more.
* [Suppressions - Unsubscribe Groups](/docs/sendgrid/api-reference/suppressions-unsubscribe-groups.md): Create and manage unsubscribe suppression groups with the Twilio SendGrid API to give recipients granular control over the emails they receive.
* [Create a transactional template.](/docs/sendgrid/api-reference/transactional-templates/create-a-transactional-template.md): Create HTML templates for transactional emails on SendGrid. Manage up to 300 unique templates per account, with dynamic content replacement.
* [Transactional Templates](/docs/sendgrid/api-reference/transactional-templates.md): Create and manage Twilio SendGrid transactional email templates with the API. Build, edit, duplicate, and retrieve up to 300 HTML templates per account.
* [Retrieve a single transactional template.](/docs/sendgrid/api-reference/transactional-templates/retrieve-a-single-transactional-template.md): Leverage an HTML template for creating transactional emails. Manage multiple transactional templates and efficiently fetch details using an endpoint.
* [Retrieve paged transactional templates.](/docs/sendgrid/api-reference/transactional-templates/retrieve-paged-transactional-templates.md): Discover how to create, retrieve and manage up to 300 unique transactional email templates with the easy-to-use API provided.
* [Create an Event Webhook](/docs/sendgrid/api-reference/webhooks/create-an-event-webhook.md): Create a Twilio SendGrid Event Webhook with a POST request to receive real-time email event notifications such as delivered, opened, clicked, and bounced.
* [Get All Event Webhooks](/docs/sendgrid/api-reference/webhooks/get-all-event-webhooks.md): List all Twilio SendGrid Event Webhooks for your account with a GET request to the v3 API. Retrieve every webhook's settings, IDs, and subscribed events.
* [Get an Event Webhook](/docs/sendgrid/api-reference/webhooks/get-an-event-webhook.md): Retrieve a single Event Webhook by its ID using the API endpoint at https://api.sendgrid.com. Detailed event data and settings returned efficiently.
* [Webhooks](/docs/sendgrid/api-reference/webhooks.md): Manage Twilio SendGrid Event Webhooks and Inbound Parse Webhooks with the v3 API. Create, retrieve, update, and delete webhook settings for your account or Subusers.
* [Test Event Notification Settings](/docs/sendgrid/api-reference/webhooks/test-event-notification-settings.md): Test Event Webhook on SendGrid using specialized endpoint. Facilitate POST requests, verify OAuth properties, and make API calls for subusers.
* [Blocklist provider insights](/docs/sendgrid/concepts/deliverability/blocklist-provider-insights.md): Discover how blocklist providers monitor and act on issues with IP addresses.
* [Blocklists](/docs/sendgrid/concepts/deliverability/blocklists.md): Learn how blocklists work, how you get on them, and how you get off them.
* [Deferrals](/docs/sendgrid/concepts/deliverability/deferrals.md): Learn about email deferrals, why messages are temporarily delayed by receiving servers, and how to address common causes.
* [Manage Unsubscribes](/docs/sendgrid/concepts/deliverability/unsubscribes.md): Set how you plan to manage recipients' requests to unsubscribe from your emails.
* [Email Flow](/docs/sendgrid/concepts/email-flow.md): Understand how an email message flows from sender to recipient inbox through SendGrid, including SMTP, DNS, authentication, reputation, and content checks.
* [Apple iCloud](/docs/sendgrid/concepts/inbox-provider-insights/apple.md): Authentication requirements that Apple iCloud email services use.
* [Google](/docs/sendgrid/concepts/inbox-provider-insights/google.md): Authentication requirement that Gmail and Google-hosted email services use.
* [Inbox provider authentication requirements](/docs/sendgrid/concepts/inbox-provider-insights.md): Compare how Apple, Google, Microsoft, Orange, and Yahoo handle email authentication, blocklists, and feedback loops, plus provider-specific sender services.
* [Microsoft](/docs/sendgrid/concepts/inbox-provider-insights/microsoft.md): Authentication requirements that Microsoft Outlook and Microsoft 365 email services use.
* [Orange email security and reputation](/docs/sendgrid/concepts/inbox-provider-insights/orange.md): Authentication requirements that Orange email services use.
* [Yahoo email authentication and reputation](/docs/sendgrid/concepts/inbox-provider-insights/yahoo.md): Authentication requirements that Yahoo and Yahoo-served email services use.
* [Email concepts](/docs/sendgrid/concepts.md): Concepts cover the basics of bulk email messaging.
* [Establish and maintain reputation](/docs/sendgrid/concepts/reputation/establish-maintain-reputation.md): Give ISPs, inbox providers, and blocklist providers reasons to trust your email messages.
* [Spam notifications](/docs/sendgrid/concepts/reputation/spam-reports-and-fbls.md): Learn how feedback loops (FBLs) report spam complaints to senders and how Twilio SendGrid enrolls users to monitor and act on those complaints.
* [Warm up an IP address](/docs/sendgrid/concepts/reputation/warm-up-ip-addresses.md): Learn how to warm up a new dedicated IP address, why gradual volume ramping matters, and how automated and manual IP warmup work in Twilio SendGrid.
* [Abuse awareness](/docs/sendgrid/concepts/security/abuse-awareness.md): Identify how email can be attacked.
* [Email authentication](/docs/sendgrid/concepts/security/email-authentication.md): Learn how SPF, DKIM, and DMARC authentication standards work together to verify your domain, prevent spoofing, and improve email deliverability.
* [Secure your Twilio account](/docs/sendgrid/concepts/security/secure-account.md): Secure your Twilio SendGrid account against takeovers with API key storage and rotation, IP access management, two-factor authentication, and SSO.
* [Encrypt with TLS](/docs/sendgrid/concepts/security/tls.md): Twilio uses Transport Layer Security when delivering email.
* [Twilio SendGrid developer documentation](/docs/sendgrid/for-developers.md): SendGrid's for-developers documentation provides information on how to use and configure SendGrid's APIs and developer-focused tools, including how to send email and configure your necessary DNS changes.
* [Migrate from Twilio SendGrid API v2 to v3](/docs/sendgrid/for-developers/migration-guides/v2-to-v3-api.md): Follow our guide to successfully migrate from SendGrid API v2 to v3. Improve performance and access updated features.
* [Inbound Email Parse Webhook](/docs/sendgrid/for-developers/parsing-email/inbound-email.md): Utilize SendGrid's Parse API to parse incoming emails and attachments efficiently. Mitigate data loss and ensure email delivery success.
* [Configure the inbound parse webhook](/docs/sendgrid/for-developers/parsing-email/setting-up-the-inbound-parse-webhook.md): How to set up the inbound parse webhook to process and parse incoming email
* [Migrating from a partner account](/docs/sendgrid/for-developers/partners/account-migration.md): How to migrate from a Twilio SendGrid partner account to a direct SendGrid account, including sender authentication, unsubscribes, templates, IPs, and subusers.
* [Sending Email with Microsoft Azure](/docs/sendgrid/for-developers/partners/microsoft-azure-2021.md): Create and configure a Twilio SendGrid account through the Microsoft Azure Marketplace, then set up 2FA, API keys, and Sender Authentication to send email.
* [Getting started with the SendGrid API](/docs/sendgrid/for-developers/sending-email/api-getting-started.md): Sending your first email using the SendGrid REST API.
* [Authentication](/docs/sendgrid/for-developers/sending-email/authentication.md): Authenticating with the Twilio SendGrid API.
* [Automate Adding Subusers with the SendGrid API](/docs/sendgrid/for-developers/sending-email/automating-subusers.md): Use the SendGrid API to add Subusers to your account.
* [Building an X-SMTPAPI Header](/docs/sendgrid/for-developers/sending-email/building-an-x-smtpapi-header.md): Learn how to build email content, add recipients and schedule your send.
* [Working with Categories](/docs/sendgrid/for-developers/sending-email/categories.md): Learn how to utilize SendGrid's PII fields, improve email analytics, categorize emails, and understand category limits effectively.
* [Cross Origin Resource Sharing (CORS)](/docs/sendgrid/for-developers/sending-email/cors.md): CORS is a security feature of modern browsers to keep browser users secure.
* [cURL Examples for Common Use Cases](/docs/sendgrid/for-developers/sending-email/curl-examples.md): Schedule or cancel emails effectively within a 72-hour timeframe using the send\_at parameter and Cancel Scheduled Sends endpoint.
* [Django](/docs/sendgrid/for-developers/sending-email/django.md): View instructions on how to send email with Django using SendGrid, by setting up setting up Django's built in mail library.
* [Email API Quickstart for C#](/docs/sendgrid/for-developers/sending-email/email-api-quickstart-for-c.md): Learn to send emails using Twilio SendGrid Mail Send API and C# with our comprehensive guide. Master setup, installation, and code development.
* [Email API Quickstart for Java](/docs/sendgrid/for-developers/sending-email/email-quickstart-for-java.md): Send emails easily with SendGrid's Mail Send API and Java following this quickstart guide. Covers setup, sending, and troubleshooting.
* [Enforced TLS](/docs/sendgrid/for-developers/sending-email/enforced-tls.md): Learn to retrieve or update Enforced TLS settings using our provided endpoints. Ensure recipients support TLS 1.1 or above.
* [Getting Started with the Email Activity Feed API](/docs/sendgrid/for-developers/sending-email/getting-started-email-activity-api.md): Use the Email Activity Feed query language to get started with the Email Activity Feed API.
* [How to send an Email with SMTP](/docs/sendgrid/for-developers/sending-email/getting-started-smtp.md): Use Telnet to send your first SMTP email. SendGrid's software allows developers to specify custom handling instructions for email using an X-SMTPAPI header inserted into the message.
* [Getting Started with Transactional Email](/docs/sendgrid/for-developers/sending-email/getting-started-with-transactional-emails.md): Send transactional email with Twilio SendGrid over SMTP or the Mail Send API, including receipts, password resets, and account notifications.
* [How to Create a Subuser with the API](/docs/sendgrid/for-developers/sending-email/how-to-create-a-subuser-with-the-api.md): Create a SendGrid subuser using only API calls. Establish the account, assign an IP, set domain authentication, and enable website and SMTP access.
* [Integrating with the SMTP API](/docs/sendgrid/for-developers/sending-email/integrating-with-the-smtp-api.md): Learn how to set your systems up to use SendGrid's SMTP API to integrate and send emails.
* [Send Email in Laravel](/docs/sendgrid/for-developers/sending-email/laravel.md): Send email with Laravel using SendGrid over SMTP. Configure your .env file, create a Mailable class, and add categories or custom fields.
* [API Libraries](/docs/sendgrid/for-developers/sending-email/libraries.md): Send email and interact with SendGrid using your favorite language including Python, Go, Node.js, Ruby, PHP, Java, C#, Perl, Objective-C, and more.
* [Personalizations](/docs/sendgrid/for-developers/sending-email/personalizations.md): Learn how to use personalizations to customize your messages sent over the Web API v3.
* [Postfix](/docs/sendgrid/for-developers/sending-email/postfix.md): Setup SendGrid as a Postfix relay host for better deliverability and advanced statistics on your email.
* [Email API Quickstart for Go](/docs/sendgrid/for-developers/sending-email/quickstart-go.md): Send your first email with Go using the Twilio SendGrid Mail Send API and the sendgrid-go SDK. Includes setup, API key, sender verification, and code.
* [Email API Quickstart for Node.js](/docs/sendgrid/for-developers/sending-email/quickstart-nodejs.md): Send your first email with Node.js using the Twilio SendGrid Mail Send API and the @sendgrid/mail SDK. Includes setup, API key, sender verification, and code.
* [Email API Quickstart for PHP](/docs/sendgrid/for-developers/sending-email/quickstart-php.md): Send your first email with PHP using the Twilio SendGrid Mail Send API and the sendgrid-php SDK. Includes setup, API key, sender verification, and code.
* [Email API Quickstart: How to Send Email with Python](/docs/sendgrid/for-developers/sending-email/quickstart-python.md): Sending your first email using the SendGrid REST API and Python.
* [Email API Quickstart for Ruby](/docs/sendgrid/for-developers/sending-email/quickstart-ruby.md): Sending your first email using the SendGrid REST API and Ruby.
* [Ruby on Rails](/docs/sendgrid/for-developers/sending-email/rubyonrails.md): View instructions on how to easily send email with Ruby on Rails using SendGrid, by setting up setting up ActionMailer or using a gem.
* [Sandbox Mode](/docs/sendgrid/for-developers/sending-email/sandbox-mode.md): Learn how to use Sandbox Mode when sending mail over SendGrid's Web API v3.
* [Scheduling Email](/docs/sendgrid/for-developers/sending-email/scheduling-email.md): How can I schedule emails to send at specific times?
* [Segmentation Query Language Reference](/docs/sendgrid/for-developers/sending-email/segmentation-query-language.md): SendGrid Segmentation Query Language Reference
* [Sender Identity](/docs/sendgrid/for-developers/sending-email/sender-identity.md): Understanding the difference between Domain Authentication and verifying a Single Sender.
* [Single Sends 2020 Update](/docs/sendgrid/for-developers/sending-email/single-sends-2020-update.md): Instructions for migrating to the updated Single Sends API
* [SMTP Errors and Troubleshooting](/docs/sendgrid/for-developers/sending-email/smtp-errors-and-troubleshooting.md): SMTP Response codes and troubleshooting tips
* [Stopping an in-progress send](/docs/sendgrid/for-developers/sending-email/stopping-an-in-progress-send.md): Stop a Twilio SendGrid email send in progress by changing your API key, contacting Support, or canceling a marketing campaign in the UI or API.
* [Substitution Tags](/docs/sendgrid/for-developers/sending-email/substitution-tags.md): Substitution tags let you insert dynamic, per-recipient content into Twilio SendGrid SMTP API emails, such as names, custom URLs, and other values.
* [Support for TLS 1.2](/docs/sendgrid/for-developers/sending-email/support-for-tls-12.md): Twilio SendGrid ends support for TLS 1.0 and TLS 1.1. Learn how to test your infrastructure to ensure that you are supporting TLS 1.2 or higher.
* [Unique Arguments](/docs/sendgrid/for-developers/sending-email/unique-arguments.md): Add unique arguments to customize your SMTP emails event tracking
* [Upgrade your authentication method to API keys](/docs/sendgrid/for-developers/sending-email/upgrade-your-authentication-method-to-api-keys.md): How to upgrade your authentication methods in your code to use API keys
* [Using Handlebars](/docs/sendgrid/for-developers/sending-email/using-handlebars.md): Utilize Twilio's SendGrid Dynamic Transactional Templates and Marketing Campaigns for seamless message personalizations and efficient data integration.
* [v3 API C# Code Example](/docs/sendgrid/for-developers/sending-email/v3-csharp-code-example.md): Integrate effortlessly with SendGrid C#, a fully documented client library on GitHub. An API Key is essential for integration.
* [v3 API Java Code Example](/docs/sendgrid/for-developers/sending-email/v3-java-code-example.md): Integrate SendGrid Java with your system, access the client library on GitHub. Use an API Key for seamless integration.
* [v3 Mail Send FAQ](/docs/sendgrid/for-developers/sending-email/v3-mail-send-faq.md): Leverage SendGrid's v3 Mail Send, the improved Web API endpoint, for effective email management. Enhanced JSON schema, better validation, and easy migration.
* [v3 API Python Code Example](/docs/sendgrid/for-developers/sending-email/v3-python-code-example.md): Integrate Twilio SendGrid using the Python client library with complete documentation. Detailed example with API integration tips and resources.
* [Web API vs. SMTP for Sending Email](/docs/sendgrid/for-developers/sending-email/web-api-vs-smtp.md): Compare the Twilio SendGrid Web API and SMTP relay for sending email. Learn how each method works, their differences, and which option fits your use case.
* [Event Webhook C# Code Example](/docs/sendgrid/for-developers/tracking-events/csharp-code-example.md): Implement email parsing from the SendGrid domain and post to a specific URL using our proven methods in ApiController.
* [Event Webhook Reference](/docs/sendgrid/for-developers/tracking-events/event.md): Full Event Webhook event list and descriptions, event examples, and the objects each event contains.
* [Getting Started with the Event Webhook Security Features](/docs/sendgrid/for-developers/tracking-events/getting-started-event-webhook-security-features.md): Secure the Event Webhook using the Signed Webhook, OAuth 2.0, or both.
* [Getting started with the Event Webhook](/docs/sendgrid/for-developers/tracking-events/getting-started-event-webhook.md): Add and configure a Twilio SendGrid Event Webhook to post email event data to your URL, including local testing with ngrok and webhook testing sites.
* [Event Webhook Node.js Code Example](/docs/sendgrid/for-developers/tracking-events/nodejs-code-example.md): Explore how to parse emails using Node and Express, and post via Event Webhook. The sendgrid.biz/parse guide simplifies the process.
* [Twilio SendGrid Event Webhook Overview](/docs/sendgrid/for-developers/tracking-events/twilio-sendgrid-event-webhook-overview.md): Understand the SendGrid Event Webhook and how to integrate it to better manage your email program with event data.
* [Ad exchange](/docs/sendgrid/glossary/ad-exchange.md): \*Advertising\*. A digital marketplace where advertisers and publishers can buy and sell display, video, and mobile advertising.
* [Ad impression](/docs/sendgrid/glossary/ad-impression.md): \*Advertising\*. One occurence of an advertisement displaying on a screen.
* [Ad unit](/docs/sendgrid/glossary/ad-unit.md): \*Advertising\*. The container that holds the advertising copy and graphics for a digital advertisement on a screen.
* [Affiliate marketing](/docs/sendgrid/glossary/affiliate-marketing.md): \*Marketing\*. An activity in which companies offer to pay individuals or other businesses to promote their products or services.
* [Affirmative consent](/docs/sendgrid/glossary/affirmative-consent.md): \*Reputation\*. The informed, explicit acceptance that a recipient granted you to receive your email.
* [Allowlist](/docs/sendgrid/glossary/allow-list.md): \*Internet Security\*. A curated selection of domains, email addresses, or IP addresses that a service or system has granted explicit access.
* [Automated email](/docs/sendgrid/glossary/automated-email.md): \*Marketing\*. A system that allows the sending of messages with content relevant to individual recipients.
* [Autoresponder](/docs/sendgrid/glossary/autoresponder.md): \*Marketing\*. A system that generates email responses to actions and events.
* [Bayesian filter](/docs/sendgrid/glossary/bayesian-filter.md): \*Email Deliverability\*. A statistical technique that detects email spam.
* [Blocklist](/docs/sendgrid/glossary/blocklist.md): \*Email Deliverability\*. A list of IP addresses, email addresses, or domains known to ISPs or list providers for sending unsolicited or unwanted emails.
* [Blocked email messages](/docs/sendgrid/glossary/blocks.md): \*Email Deliverability\*. A temporary rejection of messages sent from your IP address.
* [Bounced email messages](/docs/sendgrid/glossary/bounces.md): \*Email Deliverability\*. A permanent rejection of messages sent from your IP address.
* [Bulk email service](/docs/sendgrid/glossary/bulk-email-service.md): \*Marketing\*. Software or service through which one sender can send one or many email messages to a large list of recipients.
* [Bulk mail folder](/docs/sendgrid/glossary/bulk-mail-folder.md): \*Email Deliverability\*. A location in a recipient's inbox into which the inbox provider routes email of questionable use or providence.
* [Campaigns](/docs/sendgrid/glossary/campaigns.md): \*Marketing\*. The act of sending customized email messages to a group of targeted recipient segments.
* [CAN-SPAM Act of 2003](/docs/sendgrid/glossary/can-spam.md): \*Regulation\*. US law that lists the guidelines, requirements, and penalties regarding the sending of commercial bulk email.
* [Canonicalization](/docs/sendgrid/glossary/canonicalization.md): \*Internet standard\*. The standardization of email messages formatting that enables consistent hashed values for validating email messages.
* [Canadian Anti-Spam Law of 2014](/docs/sendgrid/glossary/casl.md): \*Regulation\*. Canadian law that lists the guidelines, requirements, and penalties regarding the sending of commercial bulk email.
* [Categories](/docs/sendgrid/glossary/categories.md): \*Analytics\*. One or more topical tags applied to an email message that aids in analyzing email campaign effectiveness.&#x20;
* [Content delivery network](/docs/sendgrid/glossary/cdn.md): \*Service Provider\*. A global network of servers that stores and serves copies of website content to website visitors using the server geographically closest to each website visitor.&#x20;
* [Challenge-response spam filtering](/docs/sendgrid/glossary/challenge-response.md): \*Internet Security\*. A type of spam filter that replies with a challenge to the given sender.
* [Clicks and unique clicks](/docs/sendgrid/glossary/clicks.md): \*Analytics\*. A record of each time a customer clicks any link in your Twilio SendGrid emails.
* [Canonical Name record (CNAME)](/docs/sendgrid/glossary/cname.md): \*Internet standard\*. A DNS record that maps one hostname in a domain to another hostname instead of an IP address.
* [Complaint](/docs/sendgrid/glossary/complaint.md): \*Reputation\*. A record of an email recipient reporting an email message as spam.
* [Click-through rate](/docs/sendgrid/glossary/ctr.md): \*Analytics\*. A metric of interest in content linked in an email message expressed as a percentage of recipients that click a link in your email message.
* [Custom fields](/docs/sendgrid/glossary/custom-fields.md): \*Configuration\*. Original contact attribute added to your email contacts.
* [Deferral](/docs/sendgrid/glossary/deferrals.md): \*Email Deliverability\*. A deferred status can occur when an ISP or mailbox provider can't accept email from your IP address.
* [Deliverability](/docs/sendgrid/glossary/deliverability.md): \*Email Deliverability\*. The measure of how many emails sent that reach their intended recipients without issue.
* [Delivery](/docs/sendgrid/glossary/deliveries.md): \*Email Deliverability\*. A confirmation that an end recipient received the email that the sender had sent.
* [Demand-side platform (DSP)](/docs/sendgrid/glossary/demand-side-platform.md): \*Advertising\*. Software that helps advertisers or ad agencies buy digital ad inventory across publishers, supply-side platforms, and ad exchanges.
* [Direct response advertising](/docs/sendgrid/glossary/direct-response-advertising.md): \*Advertising\*. A advertising tactic where ad content encourages or prompts viewers of an ad to act or to engage with the ad directly.
* [DomainKeys Identified Mail (DKIM)](/docs/sendgrid/glossary/dkim.md): \*Internet standard\*. DomainKeys Identified Mail (DKIM) is a domain-based email authentication protocol that helps mailbox providers identify legitimate email senders.
* [Domain-based Message Authentication, Reporting and Conformance (DMARC)](/docs/sendgrid/glossary/dmarc.md): \*Internet Security\*, \*Internet Standard\*. A domain-based policy for determining the authenticity of the person or service sending email on behalf of a domain.
* [Domain Name System](/docs/sendgrid/glossary/dns.md): \*Internet standard\*. A hierarchical system of software and systems that translate a fully qualified domain name into an IP address.
* [Domain authentication](/docs/sendgrid/glossary/domain-authentication.md): \*Internet Security\*. Protocols and policies that specify IP addresses and domains as proof of identity of an individual or organization sending email messages.
* [Domain](/docs/sendgrid/glossary/domain.md): \*Internet standard\*. A human-readable branding for an individual or organization's presense on the internet.
* [Drip campaign](/docs/sendgrid/glossary/drip-campaign.md): \*Marketing\*. An email marketing strategy that sends engagement email messages on a schedule.
* [Drops](/docs/sendgrid/glossary/drops.md): \*Email Deliverability\*. The removal of an email message to a specific recipient to protect the sender's reputation.
* [Email API integration](/docs/sendgrid/glossary/email-api-integration.md): \*API\*. The facilitation of automating key functions through the synchronization of a sender's email service provider with their platform and software tools.
* [Email Authentication](/docs/sendgrid/glossary/email-authentication.md): \*Internet Security\*. Technical standards to help ISPs and other receivers validate the identity of an email sender.
* [Email harvesting](/docs/sendgrid/glossary/email-harvesting.md): \*Reputation\*. The process of obtaining lists of valid email addresses other than affirmative consent of the recipients for the purpose of sending bulk email.
* [Email marketing](/docs/sendgrid/glossary/email-marketing.md): \*Marketing\*. The promotion of a commercial product or service conveyed in an email message.
* [Email reputation score](/docs/sendgrid/glossary/email-reputation-score.md): \*Reputation\*. The rating an internet service provider or inbox provider sets for email sent from your email server IP addresses.
* [Email service provider (ESP)](/docs/sendgrid/glossary/email-service-provider.md): \*Service Provider\*. A service organization that provides transactional and marketing email services.
* [Expandable Banner](/docs/sendgrid/glossary/expandable-banner.md): \*Advertising\*. A design of a digital advertisement that increases in size when a viewer clicks or hovers over the ad.
* [Expired](/docs/sendgrid/glossary/expired.md): \*Email Deliverability\*. The removal of recipient email address from a contact list when an SMTP server couldn't deliver an email message to the recipient within 72 hours.
* [Feedback loop](/docs/sendgrid/glossary/feedback-loop.md): \*Reputation\*. A process where an service provider forwards emails reported as spam to a sender for removal.
* [Flighting](/docs/sendgrid/glossary/flighting-in-advertising.md): \*Advertising\*. The time in which an advertising campaign runs.
* [Fully Qualified Domain Name (FQDN)](/docs/sendgrid/glossary/fqdn.md): \*Internet standard\*. A human-readable label that identifies a specific server on the internet.
* [Frequency capping](/docs/sendgrid/glossary/frequency-capping.md): \*Advertising\*. The setting of a maximum number of times a specific viewer sees a specific ad.&#x20;
* [General Data Protection Regulation of 2018](/docs/sendgrid/glossary/gdpr.md): \*Regulation\*. European Union law that regulates the handling of personal data and outlines the rights individuals have regarding their data.
* [Header](/docs/sendgrid/glossary/header.md): \*Internet standard\*. Metadata that informs email recipients and servers of the routing, formatting, and security of an email message.
* [Internet Message Access Protocol (IMAP)](/docs/sendgrid/glossary/imap.md): \*Internet standard\*. The communication rules that systems follow to let you read and retrieve email messages from your inbox provider.
* [SendGrid Glossary](/docs/sendgrid/glossary.md): A repository of the technical terms and jargon that intrepid Twilio SendGrid developers may encounter on their building journey.
* [Invalid Email](/docs/sendgrid/glossary/invalid-email.md): Email Deliverability. An invalid email is a recipient address that doesn't conform to IETF email syntax standards and is removed from a contact list.
* [IP Address](/docs/sendgrid/glossary/ip-address.md): \*Internet standard\*. A unique numerical address that identifies a virtual location on the internet.
* [IP address warmup](/docs/sendgrid/glossary/ip-warmup.md): \*Email Deliverability\*. The establishment of a reputation as a legitimate email sender through the gradual and regular increase in the volume of email sent from one IP address.
* [Link branding](/docs/sendgrid/glossary/link-branding.md): \*Marketing\*. Change the domain for open and click tracking links to your domain.
* [Lists](/docs/sendgrid/glossary/lists.md): \*Marketing\*. Static collections of contacts to whom email messages can be sent.
* [Mail merge](/docs/sendgrid/glossary/mail-merge.md): \*Marketing\*. A process that generates customized email messages from a generic template and store of contact data.
* [Mailbox provider](/docs/sendgrid/glossary/mailbox-provider.md): \*Marketing\*. A service organization that provides transactional email services, marketing email services, or both.
* [Twilio SendGrid message ID](/docs/sendgrid/glossary/message-id.md): \*Marketing\*. A unique identifier that Twilio SendGrid generates and assigns to an email message for event identification purposes.
* [Mail Transfer Agent (MTA)](/docs/sendgrid/glossary/mta.md): \*Internet standard\*. A system that transfers email messages from one computer to another using a client-server application architecture.
* [Mail User Agent (MUA)](/docs/sendgrid/glossary/mua.md): \*Internet standard\*. An app that you use to compose and send email messages.
* [Mail Exchanger record (MX)](/docs/sendgrid/glossary/mx-record.md): \*Internet standard\*. A DNS record that maps the hostname in a domain that accepts email for the domain.
* [Native advertising](/docs/sendgrid/glossary/native-advertising.md): \*Advertising\*. A type of advertising that resembles the content of the surrounding medium.
* [Open Rate](/docs/sendgrid/glossary/open-rate.md): \*Analytics\*. The frequency by which your customers open emails that you send.
* [Open relay](/docs/sendgrid/glossary/openrelay.md): \*Internet Security\*. An unsecured SMTP relay that routes email between domains.
* [Opens & Unique Opens](/docs/sendgrid/glossary/opens.md): \*Analytics\*. The record of each time a customer opens your Twilio SendGrid email messages.
* [Peer-initiated invitations campaign](/docs/sendgrid/glossary/peer-invitations.md): \*Marketing\*. A email marketing campaign designed to get customers to invite their friends and family.
* [Phishing](/docs/sendgrid/glossary/phishing.md): \*Internet Security\*. The act of masquerading as a trusted business to acquire personally identifiable information.
* [Preheader](/docs/sendgrid/glossary/preheader.md): \*Marketing\*. The short summary text that follows the subject line when you view an email in your inbox.
* [Programmatic media buying](/docs/sendgrid/glossary/programmatic-media-buying.md): \*Advertising\*. Process of buying paid media through sophisticated software that automates how the buying, placing, and optimizing of paid media.
* [Pointer record (PTR)](/docs/sendgrid/glossary/ptr.md): \*Internet standard\*. A DNS record that maps an IP address to one hostname in a domain.
* [Rate limiting](/docs/sendgrid/glossary/rate-limiting.md): \*Email Deliverability\*. See Throttling.
* [Reconfirmation email](/docs/sendgrid/glossary/reconfirmation.md): \*Reputation\*. An email message sent to existing recipients asking them to confirm that they still want your messages.
* [Request](/docs/sendgrid/glossary/request.md): \*Analytics\*. The record of an attempt to send an email through Twilio SendGrid.
* [Reseller email account](/docs/sendgrid/glossary/reseller-email-account.md): \*Service Provider\*. Email account created after a company entered into a partnership with Twilio.
* [Reserved fields](/docs/sendgrid/glossary/reserved-fields.md): \*Configuration\*. Predefined and protected attributes provided for email contacts.
* [Reverse DNS](/docs/sendgrid/glossary/reverse-dns.md): \*Internet Standard\*. Method for systems to resolve an IP address from a domain name.
* [Scheduled Emails](/docs/sendgrid/glossary/scheduled-emails.md): \*Marketing\*. Configuring a system to send email messages starting at a given date and time.
* [Segmentation](/docs/sendgrid/glossary/segmentation.md): \*Marketing\*. The practice of channeling email traffic based on the intent and audience of email messages.
* [Segments](/docs/sendgrid/glossary/segments.md): \*Marketing\*. A dynamic collection of contacts grouped based on criteria you define.
* [Sender authentication](/docs/sendgrid/glossary/sender-authentication.md): \*Internet Security\*. The process that shows ISPs that you gave your mailbox provider permission to send emails on your behalf.
* [Sender ID](/docs/sendgrid/glossary/sender-id.md): \*Internet Security\*. A deprecated email authentication standard that checked that a domain authorized a given email address to send on its behalf.
* [Senders](/docs/sendgrid/glossary/senders.md): Identity of the individual, position, or organization sending an email message.
* [Sends](/docs/sendgrid/glossary/sends.md): \*Analytics\*. A request for Twilio SendGrid to deliver email to your recipients.
* [Single send](/docs/sendgrid/glossary/single-send.md): \*Marketing\*. A non-recurring email message that communicates non-automated, non-sequential content.
* [SMTP API](/docs/sendgrid/glossary/smtp-api.md): \*API\*. A progamming interface that provides customized email handling instructions on a per-email basis.
* [SMTP Provider](/docs/sendgrid/glossary/smtp-provider.md): \*Service Provider\*. A vendor that helps send large quantities of email messages to recipients.
* [SMTP relay](/docs/sendgrid/glossary/smtp-relay.md): \*Internet standard\*. A system that sends email between SMTP servers on different domains.
* [SMTP Server](/docs/sendgrid/glossary/smtp-server.md): \*Internet standard\*. An app or server that sends email and reacts to response codes from receiving servers.
* [SMTP service](/docs/sendgrid/glossary/smtp-service.md): \*Email Deliverability\*. Third-party managed service that delivers email messages to a large audience.
* [Simple Mail Transfer Protocol (SMTP)](/docs/sendgrid/glossary/smtp.md): \*Internet standard\*. The communication rules that systems follow for the reliable and efficient transfer of email messages.
* [Spam Filter](/docs/sendgrid/glossary/spam-filter.md): \*Email Deliverability\*. Algorithms that identify and remediate unwanted email messages.
* [Spam report](/docs/sendgrid/glossary/spam-reports.md): \*Reputation\*. A feedback mechanism that identifies electronic messages as abusing the transmission medium and reports them to an authority for remediation.
* [Spam Traps](/docs/sendgrid/glossary/spam-traps.md): \*Reputation\*. Email addresses created without active owners to identify spammers and senders with poor data quality practices.
* [Spam](/docs/sendgrid/glossary/spam.md): \*Reputation\*. An email message sent to a recipient that they didn't request or want.
* [Sender Policy Framework (SPF)](/docs/sendgrid/glossary/spf.md): \*Internet Security\*, \*Internet Standard\*. An email authentication standard that sets which servers can send email from their domain.
* [Spoofing](/docs/sendgrid/glossary/spoofing.md): \*Internet Security\*. A technique where a falsified sender email addresses attempts to trick recipients into opening an email message.
* [Subscriber list management](/docs/sendgrid/glossary/subscriber-list-management.md): \*Marketing\*. The validation that subscribers found in your contact lists remain active and engaged with your email marketing.
* [Suspicious Sender](/docs/sendgrid/glossary/suspicious-sender.md): \*Reputation\*. An email sender who sends email messages to recipients that never granted explicit permission to that sender.
* [Reserved substitution tags](/docs/sendgrid/glossary/system-fields.md): \*Configuration\*. Placeholder labels that get replaced with personalized content in an email campaign.
* [Teammates](/docs/sendgrid/glossary/teammates.md): \*Configuration\*. Option that allows multiple physical users to share access to a single Twilio SendGrid account.
* [Throttling](/docs/sendgrid/glossary/throttling.md): \*Email Deliverability\*. A recipient inbox provider reduces throughput of email messages below the level at which sender mail server sent the email messages.
* [Time zone](/docs/sendgrid/glossary/timezone.md): \*Internet standard\*. Local time, based on your current geographic location on the earth.
* [Transport Layer Security (TLS)](/docs/sendgrid/glossary/tls.md): \*Internet Security\*, \*Internet Standard\*. The set of rules that encrypts internet traffic between systems.
* [Transactional Email Templates](/docs/sendgrid/glossary/transactional-email-templates.md): \*Marketing\*. A predesigned email layout, and sometimes content, that you can apply to transactional emails.
* [Transactional email](/docs/sendgrid/glossary/transactional-email.md): \*Marketing\*. An email message sent in response to a user interaction with a web application.
* [Triggered action](/docs/sendgrid/glossary/triggered-actions.md): \*Marketing\*. A task executed once a customer meets a pre-defined condition.
* [Triggered email](/docs/sendgrid/glossary/triggered-email.md): \*Marketing\*. An email message sent in response to specific events or actions.
* [Trusted sender](/docs/sendgrid/glossary/trusted-sender.md): \*Reputation\*. An email sender who only sends email messages to those recipients that granted explicit permission to that sender.
* [Two Factor Authentication (2FA)](/docs/sendgrid/glossary/two-factor-authentication.md): \*Internet Security\*. Use of two or more means of user identification to grant access to a system.
* [Undelivered Email](/docs/sendgrid/glossary/undelivered-email.md): \*Email Deliverability\*. A category of reasons why an email message wasn't delivered to a recipient's inbox.
* [Unknown User](/docs/sendgrid/glossary/unknown-user.md): \*Email Deliverability\*. A bounce reason indicating that the recipient email address doesn't exist on the recipient email server.
* [Unsubscribe](/docs/sendgrid/glossary/unsubscribes.md): \*Email Deliverability\*. A recipient's voluntary decision to remove themself from a sender's bulk email service.
* [Urchin Tracking Module (UTM) parameters](/docs/sendgrid/glossary/utm-parameters.md): \*Analytics\*. Five URL parameters added to links that marketers use to track online marketing campaigns.
* [Web API](/docs/sendgrid/glossary/web-api.md): \*API\*. A programming interface that allows web servers and web browsers to connect and enable account and data collection for services like email.
* [Webhook](/docs/sendgrid/glossary/webhook.md): \*Analytics\*. An event-driven communication that sends data between apps using custom HTTP POST request to a URL.
* [X-Message-ID](/docs/sendgrid/glossary/x-message-id.md): \*Analytics\*. An SMTP email header that Twilio SendGrid includes in email messages it sends as event webhook metadata.
* [Twilio SendGrid](/docs/sendgrid.md): Learn to send transactional and marketing emails at scale with the platform that offers a 99% deliverability rate. From quickstarts and onboarding guides to full API reference, the Twilio SendGrid docs have everything you need to send email at scale.
* [Email API Onboarding](/docs/sendgrid/onboarding/email-api.md): Build a scalable email program with the Twilio SendGrid Email API Onboarding Guide, covering email foundations, architecture, integration, and monitoring.
* [Twilio SendGrid Onboarding Guides](/docs/sendgrid/onboarding.md): Find documentation, sample code, and developer tools to build a dependable email program on Twilio SendGrid's cloud-based mail transfer agent.
* [Accessing email account associated with SendGrid](/docs/sendgrid/ui/account-and-settings/accessing-email-account-associated-with-sendgrid.md): Recover access to the email address associated with your Twilio SendGrid account, including options through Unified Identity with Twilio.
* [Account Under Review](/docs/sendgrid/ui/account-and-settings/account-under-review.md): If your account is suspended or is otherwise under review, learn how to bring your account into good standing.
* [Account Details](/docs/sendgrid/ui/account-and-settings/account.md): Manage your Twilio SendGrid Account Details, including personal information, Twilio SendGrid credentials, time zone, and company name, address, and website.
* [API Keys](/docs/sendgrid/ui/account-and-settings/api-keys.md): Create, manage, store, and test Twilio SendGrid API keys to authenticate access to Twilio SendGrid services and set permission scopes for each key.
* [Billing](/docs/sendgrid/ui/account-and-settings/billing.md): Manage Twilio SendGrid billing, including payment cards, invoices, plan changes, subusers, refunds, and how to cancel or delete your account.
* [Configuring Sign in with Apple](/docs/sendgrid/ui/account-and-settings/configuring-sign-in-with-apple.md): Configure your authenticated domain to support Sign in with Apple and successfully deliver email to Apple's Private Email Relay addresses.
* [Add a Custom SSL Configuration](/docs/sendgrid/ui/account-and-settings/custom-ssl-configurations.md): Set up a custom SSL for click and open tracking by establishing link branding on your account. Avoid DNS validation errors.
* [Dedicated IP addresses](/docs/sendgrid/ui/account-and-settings/dedicated-ip-addresses.md): Acquire, allocate, warm up, and assign dedicated IP addresses in Twilio SendGrid to control your sender reputation and improve email deliverability.
* [Verify message integrity with DKIM](/docs/sendgrid/ui/account-and-settings/dkim-records.md): Learn how DomainKeys Identified Mail (DKIM) verifies that the content of an email message doesn't change in transit.
* [Configure domain authentication](/docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication.md): Set up domain and sender authentication to improve deliverability and security of emails.
* [How to set up link branding](/docs/sendgrid/ui/account-and-settings/how-to-set-up-link-branding.md): Set up link branding to improve your deliverability and security of your emails.
* [How to set up reverse DNS](/docs/sendgrid/ui/account-and-settings/how-to-set-up-reverse-dns.md): Set up reverse DNS to improve your deliverability and security of your emails.
* [Inbound Parse](/docs/sendgrid/ui/account-and-settings/inbound-parse.md): Configure the Twilio SendGrid Inbound Parse Webhook to receive incoming emails, then parse their content, attachments, and headers and POST them to your URL.
* [IP Access Management](/docs/sendgrid/ui/account-and-settings/ip-access-management.md): Control which IPs have access to your SendGrid account.
* [IP Pools](/docs/sendgrid/ui/account-and-settings/ip-pools.md): Group your dedicated Twilio SendGrid IP addresses into IP Pools to control deliverability and sender reputation. Create, edit, and delete IP Pools in the console.
* [Troubleshooting account login issues](/docs/sendgrid/ui/account-and-settings/log-in-issues.md): Troubleshoot Twilio SendGrid account login issues, including unconfirmed email addresses, forgotten usernames, password resets, billing terminations, and banned accounts.
* [Mail Settings](/docs/sendgrid/ui/account-and-settings/mail.md): Manage Twilio SendGrid mail settings, including the address allow list, bounce purge, event notification, footer, bounce and spam forwarding, and email templates.
* [Resetting your Username and Password](/docs/sendgrid/ui/account-and-settings/resetting-your-username-and-password.md): Steps for resetting your username and password using the SendGrid UI
* [Twilio SendGrid Single Sign-On with Azure Active Directory](/docs/sendgrid/ui/account-and-settings/sso-azure-ad.md): Follow this guide to configure Twilio SendGrid's Single Sign-On with Microsoft Azure Active Directory using SAML 2.0 for user authentication.
* [SendGrid Single Sign-On](/docs/sendgrid/ui/account-and-settings/sso.md): Twilio SendGrid's Single Sign-On system integrates with platforms like Okta and Azure. Easy setup and administration for API Pro and Premier Plans.
* [Subusers](/docs/sendgrid/ui/account-and-settings/subusers.md): Create and Manage Subusers
* [Teammate Permissions](/docs/sendgrid/ui/account-and-settings/teammate-permissions.md): Reference all the permissions or scopes available for a SendGrid Teammate
* [Teammates](/docs/sendgrid/ui/account-and-settings/teammates.md): Add, manage, and remove Teammates in the Twilio SendGrid UI to share one account across users with role-based permissions, SSO, and API key access.
* [Tracking settings](/docs/sendgrid/ui/account-and-settings/tracking.md): Track clicks, opens, and subscriptions with Twilio SendGrid
* [Troubleshooting Delays and Latency](/docs/sendgrid/ui/account-and-settings/troubleshooting-delays-and-latency.md): Diagnose Twilio SendGrid email delays and latency using Twilio SendGrid libraries, hping, traceroute, the Google header analyzer, and Wireshark packet captures.
* [Troubleshooting Sender Authentication](/docs/sendgrid/ui/account-and-settings/troubleshooting-sender-authentication.md): Troubleshoot Twilio SendGrid sender authentication, including DNS records that won't validate, DMARC failures, underscores, and manual DNS checks.
* [Twilio Login Overview](/docs/sendgrid/ui/account-and-settings/twilio-login-overview.md): Learn how to connect your SendGrid or Segment accounts with your Twilio account from the Twilio Console.
* [Two-factor authentication](/docs/sendgrid/ui/account-and-settings/two-factor-authentication.md): Two-Factor Authentication gives you an extra layer of security to protect your Twilio SendGrid account.
* [Upgrade your plan](/docs/sendgrid/ui/account-and-settings/upgrading-your-plan.md): Upgrade your SendGrid plan to enhance email sending capabilities. Explore flexible options to meet your business needs.
* [Verifying your Account](/docs/sendgrid/ui/account-and-settings/verifying-your-account.md): Verify your Twilio SendGrid account by confirming your email, authenticating your domain, enabling two-factor authentication, and adding a payment method.
* [Bounce and Block Classifications](/docs/sendgrid/ui/analytics-and-reporting/bounce-and-block-classifications.md): Understand Twilio SendGrid's SMTP bounce and block response classification. Use the Email Activity API or Event Webhook for insights on message failures.
* [Click Tracking Best Practices](/docs/sendgrid/ui/analytics-and-reporting/click-tracking-html-best-practices.md): Format HTML links so Twilio SendGrid click tracking can find and replace them, and learn how to disable click tracking for individual links.
* [Deliverability Insights](/docs/sendgrid/ui/analytics-and-reporting/deliverability-insights.md): Explore Twilio SendGrid's Deliverability Insights, a dashboard providing detailed insights into email delivery performance.
* [Email Activity Feed](/docs/sendgrid/ui/analytics-and-reporting/email-activity-feed.md): Learn how to use the Email Activity Feed to view recent email-activity events, troubleshoot delivery issues, and access extended event history.
* [Email Logs](/docs/sendgrid/ui/analytics-and-reporting/email-logs.md): Email Logs is a next-generation solution for accessing and troubleshooting detailed email data with clear, detailed, and near real-time visibility.
* [Marketing Campaigns Statistics](/docs/sendgrid/ui/analytics-and-reporting/marketing-campaigns-stats.md): Explore current features of Twilio SendGrid's Marketing Campaigns and Deliverability Insights for enhanced email delivery performance analysis and click tracking.
* [Spam Reports](/docs/sendgrid/ui/analytics-and-reporting/spam-reports.md): When a recipient marks your email as spam, their mail provider will let SendGrid know. We will help to prevent you from sending email to this recipient again.
* [Statistics Overview](/docs/sendgrid/ui/analytics-and-reporting/stats-overview.md): View and filter all of your SendGrid account email statistics.
* [Twilio SendGrid user interface documentation](/docs/sendgrid/ui.md): SendGrid's user interface documentation provides information on how to navigate the SendGrid web-based interface, also known as the UI, App, and Console.
* [Integrations](/docs/sendgrid/ui/integrations.md): Integrate 3rd party tools with SendGrid Marketing Campaigns.
* [Building your Contact list](/docs/sendgrid/ui/managing-contacts/building-your-contact-list.md): Directions on how to effectively build your Marketing Campaigns Contact list.
* [Manage contacts](/docs/sendgrid/ui/managing-contacts/create-and-manage-contacts.md): Manage Twilio SendGrid Marketing Campaigns contacts through CSV files, signup forms, the console, or the Contacts API. Add, edit, find, and delete contacts.
* [Personalize and segment messages with custom fields](/docs/sendgrid/ui/managing-contacts/custom-fields.md): Custom fields help you segment your lists dynamically based on your user information.
* [Bulk Email Address Validation Overview](/docs/sendgrid/ui/managing-contacts/email-address-validation/bulk-email-address-validation-overview.md): Use the Twilio SendGrid Bulk Email Address Validation API to asynchronously validate up to one million email addresses from a CSV file and clean your lists.
* [Email Address Validation Overview](/docs/sendgrid/ui/managing-contacts/email-address-validation.md): Remove invalid email addresses from your lists, decrease your bounce rate, and improve your sender reputation with the Email Address Validation API.
* [Real Time Email Address Validation Overview](/docs/sendgrid/ui/managing-contacts/email-address-validation/real-time-email-address-validation-overview.md): Validate email addresses in real time with the SendGrid Email Address Validation API to reduce bounces, clean lists, and protect sender reputation.
* [Formatting a CSV](/docs/sendgrid/ui/managing-contacts/formatting-a-csv.md): Directions on how to format a CSV for upload using SendGrid Marketing Campaigns
* [Segmenting your Contacts](/docs/sendgrid/ui/managing-contacts/segmenting-your-contacts.md): Use Marketing Campaigns for dynamic email segmentation based on various conditions. Create, refresh, and manage up to 200 segments per user.
* [A/B Testing Your Single Send](/docs/sendgrid/ui/sending-email/a-b-testing.md): Optimize engagement of your campaigns with A/B testing, by sending different versions of your emails to a small subset of your contacts and measuring the engagement results.
* [Adding Dynamic Content with Handlebars in Marketing Campaigns](/docs/sendgrid/ui/sending-email/adding-dynamic-content-with-handlebars-in-marketing-campaigns.md): The use cases on this page will help you utilize Handlebars helpers to deliver dynamic content targeted to your customers.
* [Sending Attachments with Digioh](/docs/sendgrid/ui/sending-email/attachments-with-digioh.md): Manage file size during email attachment with SendGrid's Marketing Email solution. Learn to use SMTP Relay or Web API v3 effectively.
* [Manage blocked messages](/docs/sendgrid/ui/sending-email/blocks.md): How to find out if an ISP or inbox provider blocks your email.
* [Manage bounced messages](/docs/sendgrid/ui/sending-email/bounces.md): Twilio SendGrid helps prevent you from resending to a recipient whose email server rejects the messages.
* [Use the Code Editor](/docs/sendgrid/ui/sending-email/code-editor.md): Twilio SendGrid Code Editor lets you design your email messages with HTML.
* [Content Delivery Networks](/docs/sendgrid/ui/sending-email/content-delivery-networks.md): Integrate Twilio SendGrid with CDNs such as CloudFront, CloudFlare, Fastly, KeyCDN for efficient content delivery and security management.
* [Using CloudFlare as your Content Delivery Network (CDN)](/docs/sendgrid/ui/sending-email/content-delivery-networks/using-cloudflare-as-your-content-delivery-network-cdn.md): Setup your Content Delivery Network with CloudFlare for effective click tracking. Follow our step-by-step guide and enhance your SSL setup process.
* [Create and Edit Legacy Transactional Templates](/docs/sendgrid/ui/sending-email/create-and-edit-legacy-transactional-templates.md): Create, edit, preview, test, and manage legacy transactional email templates in Twilio SendGrid using the Code Editor or Design Editor.
* [Manage recipients who unsubscribe](/docs/sendgrid/ui/sending-email/create-and-manage-unsubscribe-groups.md): Recipients can choose to unsubscribe from your email messages. How you handle these requests factors heavily into your overall deliverability and sender reputation.
* [Cross-Platform Email Design](/docs/sendgrid/ui/sending-email/cross-platform-html-design.md): HTML and CSS best practices for designing emails that render consistently across email clients, browsers, and devices, covering layout, backgrounds, and images.
* [Improve deliverability](/docs/sendgrid/ui/sending-email/deliverability.md): Best practices to improve Twilio SendGrid email deliverability, including consent, regulations, sender reputation, IP separation, and click tracking.
* [Use the Design Editor](/docs/sendgrid/ui/sending-email/design-editor.md): Twilio SendGrid Design Editor lets you design your email messages with a visual editor.
* [Enforce authentication with a DMARC policy](/docs/sendgrid/ui/sending-email/dmarc.md): Learn how Domain-based Message Authentication, Reporting and Conformance enforces email message authentication results.
* [Choose an email editor](/docs/sendgrid/ui/sending-email/editor.md): Twilio SendGrid Marketing Campaigns' editing gives you complete control over your emails. Use a flexible drag-and-drop Design editor or a robust HTML code editor.
* [Email Testing](/docs/sendgrid/ui/sending-email/email-testing.md): Email Testing for Software Developers: Enhance your emails with features such as spam testing, inbox rendering previews, and link validation.
* [HTML Formatting Issues](/docs/sendgrid/ui/sending-email/formatting-html.md): Follow these HTML formatting guidelines to send email through Twilio SendGrid, preserve content, and fix rendering issues caused by MIME encoding and line length.
* [Get started with Automation](/docs/sendgrid/ui/sending-email/getting-started-with-automation.md): Create an automated email series or drip campaign targeted towards a specific audience with Automation.
* [Global Unsubscribes](/docs/sendgrid/ui/sending-email/global-unsubscribes.md): Recipients can unsubscribe from everything you send, rather than just a single group.
* [Group Unsubscribes](/docs/sendgrid/ui/sending-email/group-unsubscribes.md): Allow recipients to unsubscribe from specific types of email you send, rather than everything you send, and stay out of the spam folder.
* [Send an email with dynamic templates](/docs/sendgrid/ui/sending-email/how-to-send-an-email-with-dynamic-templates.md): Activate and customize dynamic email templates with our comprehensive guide. Master template ID retrieval and implement dynamic data with ease.
* [Prepare your email Marketing Campaign](/docs/sendgrid/ui/sending-email/how-to-send-email-with-marketing-campaigns.md): Prepare a Twilio SendGrid Marketing Campaign by verifying your time zone, adding a sender, setting notifications, adding contacts, and configuring opt-out.
* [Suppressions](/docs/sendgrid/ui/sending-email/index-suppressions.md): Twilio SendGrid suppresses emails that your recipients unsubscribe from or that recipient email servers reject.
* [Invalid email addresses](/docs/sendgrid/ui/sending-email/invalid-emails.md): Twilio SendGrid keeps reports of invalid email addresses for 30 days.
* [List-Unsubscribe](/docs/sendgrid/ui/sending-email/list-unsubscribe.md): Include the List-Unsubscribe header to provide your recipients with an unsubscribe link next to the From address used to deliver mail.
* [Authenticate a single sender](/docs/sendgrid/ui/sending-email/sender-verification.md): Understand the difference between domain authentication and verifying a single sender.
* [Senders](/docs/sendgrid/ui/sending-email/senders.md): Understand email sender identification and how to manage the sender of your email campaign with Twilio SendGrid.
* [Single Sends](/docs/sendgrid/ui/sending-email/single-sends.md): An overview and reference page for customers working with Twilio SendGrid Marketing Campaigns Single Sends.
* [Unsubscribe with Subscription Tracking](/docs/sendgrid/ui/sending-email/subscription-tracking.md): Use SendGrid Subscription Tracking to add and customize unsubscribe links, set a replacement tag, and create an unsubscribe landing page.
* [Substitution and Section Tags](/docs/sendgrid/ui/sending-email/substitution-and-section-tags.md): Personalize SendGrid emails with substitution and section tags. See examples for name, first and last name, greeting, and confirmation tags.
* [Universal Links](/docs/sendgrid/ui/sending-email/universal-links.md): Learn how to set up universal links with click tracking in your emails.
* [Verify sending email servers with SPF](/docs/sendgrid/ui/sending-email/verify-sender-with-spf.md): Identify which servers can send email from your domain with the Sender Policy Framework (SPF). Learn SPF record format, mechanisms, and best practices.
* [The Weblink Substitution Tag](/docs/sendgrid/ui/sending-email/weblink.md): The Weblink tag is replaced with a link that opens the email in a Twilio SendGrid-hosted webpage, making it possible to view an email when an email client fails to open or properly render the message.
* [Create an email design](/docs/sendgrid/ui/sending-email/working-with-marketing-campaigns-email-designs.md): Twilio SendGrid creates messages based on templates called Designs. To create a template for your Single Send messages, start with the Design Library.

## Twilio Video

* [Add Programmable Voice Participants to Video Rooms](/docs/video/adding-programmable-voice-participants-video-rooms.md): Learn how to add Programmable Voice callers as participants in video rooms using the TwiML \<Room> noun within the \<Connect> verb. You can connect inbound calls to your Twilio phone number as well as outgoing calls from your Twilio phone number to video rooms.
* [Twilio Video Quickstart for Android](/docs/video/android-getting-started.md): Learn how to build a video application with Twilio's Video API and the Twilio Android SDK in this Twilio Video Quickstart.
* [Android Video Application Recommendations and Best Practices](/docs/video/android-recommendations-best-practices.md): Recommendations and best practices for building with the Programmable Video Android SDK, including managing audio focus, handling local media, and error handling.
* [Video Android Platform Overview](/docs/video/android.md): Integrate Programmable Video into your Android application using the Video SDK using this sample application as a guide.
* [Composition Hooks](/docs/video/api/composition-hooks.md): Learn about Composition Hooks and their instance and list resources, plus see some examples.
* [Compositions Resource](/docs/video/api/compositions-resource.md): Full API reference for the Composition resource in the Programmable Video API. Create (post), fetch (get), delete, and modify compositions.
* [Encrypted Recordings](/docs/video/api/encrypted-recordings.md): An API reference for the Twilio Recording Settings REST API that lets you configure Twilio to store your recordings encrypted.
* [External S3 Recordings](/docs/video/api/external-s3-recordings.md): The Twilio Recording Settings REST API lets you store Programmable Video recordings in an external AWS S3 bucket at the account or project level.
* [Programmable Video REST API](/docs/video/api.md): Create and complete video rooms, query their status, retrieve recording files, configure webhooks, and more with Twilio's Programmable Video REST API.
* [Participants](/docs/video/api/participants.md): Full API reference for the Participant resource in the Programmable Video API. Sample code shows how to retrieve (get), remove, or update participants.
* [PublishedTrack](/docs/video/api/publishedtrack.md): A full API reference for the Published Track resource of the Programmable Video REST API.
* [Recording Rules](/docs/video/api/recording-rules.md): Use the recording rules REST API to specify which participants' audio and video tracks should be recorded in a video room.
* [Recordings Resource](/docs/video/api/recordings-resource.md): Full API reference for the Recordings resource in the Programmable Video APIs for Rooms and Recordings, complete with sample code.
* [Rooms Resource](/docs/video/api/rooms-resource.md): Share video and audio tracks to a room, and receive video and audio tracks from other participants in a room with Twilio Programmable Video.
* [Status Callbacks](/docs/video/api/status-callbacks.md): Receive events related to your video Rooms via HTTP request with Twilio's Programmable Video Rooms Status Callbacks.
* [Track Subscriptions](/docs/video/api/track-subscriptions.md): Full API reference for all things Track Subscription in the Programmable Video API. Learn how to use these resources, complete with sample code.
* [Real-time Transcriptions for Video](/docs/video/api/transcriptions.md): Enable real-time video transcriptions using this AI-powered tool from Twilio. Convert speech to text, choose your speech model, and customize your app's UI.
* [Building a JS Video App: Recommendations and Best Practices](/docs/video/build-js-video-application-recommendations-and-best-practices.md): Recommendations and best practices for building with the Programmable Video JavaScript SDK, including browser support, local media, and error handling.
* [Configuring Audio, Video Input and Output devices](/docs/video/configuring-audio-video-input-and-output-devices.md): This guide will show you how to configure audio and video input and output devices in your Programmable Video Rooms applications.
* [Detecting the Dominant Speaker](/docs/video/detecting-dominant-speaker.md): Learn how to detect the dominant speaker in a Video Room for Android, iOS, and JavaScript applications.
* [Frequently asked questions](/docs/video/faq.md): Answers to common questions about Twilio Video, including product status, platform support, pricing, and capabilities.
* [Guide to Scaling Applications](/docs/video/guide-to-scaling-applications.md): This guide describes some implementation considerations for your video application to allow it to scale efficiently with Twilio.
* [Video guides](/docs/video/guides.md): Find guides for building, optimizing, and troubleshooting your Twilio Video application.
* [Twilio Video](/docs/video.md): Use Twilio Programmable Video to add video to your web or mobile app. Create applications with video calling functionality, recording, virtual backgrounds, screensharing, diagnostic tooling, and more.
* [Twilio Video Quickstart for iOS](/docs/video/ios-getting-started.md): Learn the basics of building an iOS app using Twilio Video.
* [iOS Video Application Recommendations and Best Practices](/docs/video/ios-recommendations-best-practices.md): Recommendations and best practices for building with the Programmable Video iOS SDK, including handling local media, background the application, and error handling.
* [Video iOS Platform Overview](/docs/video/ios.md): Integrate Programmable Video into your iOS application using the Video SDK, starting with this example iOS application for on mobile phones and tablets.
* [Firewall and Network Configuration](/docs/video/ip-addresses.md): Configure your firewall for Twilio Programmable Video. Includes IP address ranges, ports, protocols, proxy bypass guidance, and troubleshooting for enterprise network environments.
* [Twilio Video Quickstart for JavaScript](/docs/video/javascript-getting-started.md): Quickstart for the JavaScript SDK for Twilio Video: connect to a room, set up local media, work with remote participants, and participate in a room.
* [JavaScript Platform Overview](/docs/video/javascript.md): Learn how to start working with the Programmable Video JavaScript SDK, which lets you add real-time voice and video to your web applications.
* [Legacy Video Room Types](/docs/video/legacy-room-types.md): An overview of legacy Twilio Video Room types: Peer-to-Peer, WebRTC Go, Small Group Rooms, and audio-only Group Rooms
* [Managing codecs](/docs/video/managing-codecs.md): An in-depth guide to managing codecs in Programmable Video to help you understand supported codecs, interoperability, limitations, and known issues.
* [Media Security](/docs/video/media-security.md): Learn about Twilio Programmable Video's security, encryption, and the protocols it uses.
* [Networking Considerations for Video Applications](/docs/video/networking-considerations.md): Learn about network aspects to consider when building a Twilio Video application.
* [Noise Cancellation](/docs/video/noise-cancellation.md): Learn how to add noise cancellation from Krisp.ai to Video Rooms. You can filter out hundreds of types of unwanted background noises from audio tracks with AI-based noise cancellation.
* [Twilio Video technical overview](/docs/video/overview.md): Learn how Twilio Video works and explore the resources you can use as you build, scale, and troubleshoot your applications.
* [Platform SDK Support Policy](/docs/video/platform-sdk-support-policy.md): Find information on how long iOS, Android, and JavaScript SDK versions are officially supported by Twilio.
* [Programmable Video Quotas and Limits](/docs/video/programmable-video-limits.md): Learn about account-based quotas and system-wide limits for Programmable Video rooms and participants.
* [Reconnection States and Events](/docs/video/reconnection-states-and-events.md): An introduction to Programmable Video reconnection states and events, providing guidance and sample code to show how to use them in your applications.
* [Telemedicine Virtual Visits](/docs/video/solutions-blueprint-telemedicine-virtual-visits.md): This guide will walk through a standard implementation of Twilio Programmable Video for telehealth applications using best practices.
* [Specify Audio and Video Constraints in JavaScript](/docs/video/specify-audio-and-video-constraints.md): Sample code and instructions that show how to set constraints on a Programmable Video LocalAudioTrack and LocalVideoTrack for optimization.
* [Video Insights](/docs/video/troubleshooting/insights.md): Use Video Insights to observe your video application, discover trends, and troubleshoot room and participant issues. View an overview dashboard of all your video rooms, dig into detected issues, and see quality metric graphs for all participants.
* [JavaScript Logger](/docs/video/troubleshooting/javascript-logger.md): Learn how to install the JavaScript Logger via npm or Twilio's CDN, then learn how to set the logging level and intercept logs.
* [JavaScript Room Monitor](/docs/video/troubleshooting/javascript-room-monitor.md): The JavaScript Room Monitor displays real-time metrics about a Twilio Video Room. Learn supported browsers, how to add the monitor to your app, and how to use its methods.
* [Pre-call Testing and Diagnostics](/docs/video/troubleshooting/pre-call-testing-and-diagnostics.md): Learn about tools for understanding clients' connections and diagnosing any potential problems before, during, or after a Twilio Video call.
* [Preflight API](/docs/video/troubleshooting/preflight-api.md): How to access and use the Preflight API for testing connectivity to the Twilio Cloud.
* [Video Log Analyzer API](/docs/video/troubleshooting/video-log-analyzer-api.md): Full reference for the Programmable Video Log Analyzer API. Sample code shows how to get a list of rooms and participants and a room's video log data.
* [Developing High Quality Video Applications](/docs/video/tutorials/developing-high-quality-video-applications.md): This guide provides advice for building higher-quality video applications, covering terminology and concepts, requirements, and room quality.
* [Encrypting your Stored Media](/docs/video/tutorials/encrypting-your-stored-media.md): Learn how to encrypt Twilio Video Recordings and Compositions. Use this feature when you need to ensure your recorded media is encrypted end-to-end.
* [Get Started with Twilio Video Part 2: Creating the Frontend](/docs/video/tutorials/get-started-with-twilio-video-node-express-frontend.md): Learn how to create a browser-based video application using JavaScript. This is the second part of a tutorial for building a Twilio Video app using Node/Express for the server and JavaScript for the frontend.
* [Get Started with Twilio Video Part 1: Creating a server with Node or Express](/docs/video/tutorials/get-started-with-twilio-video-node-express-server.md): Learn how to build a browser-based video application using Node and Express. In this part of the two-part tutorial, build out an Access Token server to generate tokens for users who want to join your video chat application.
* [Get Started with Twilio Video Part 2: Creating the Frontend](/docs/video/tutorials/get-started-with-twilio-video-python-flask-frontend.md): The second part of a two-part tutorial for creating a video web application with a Python3/Flask backend (part 1) and a JavaScript frontend (part 2).
* [Get Started with Twilio Video Part 1: Creating a Server with Python/Flask](/docs/video/tutorials/get-started-with-twilio-video-python-flask-server.md): The first part of a two-part tutorial for creating a video web application with a Python3/Flask backend (part 1) and a JavaScript frontend (part 2).
* [Storing into AWS S3](/docs/video/tutorials/storing-aws-s3.md): Learn how to store your Video Recordings and Compositions in your own AWS S3 bucket, rather than in Twilio's cloud.
* [Understanding Video Recordings and Compositions](/docs/video/tutorials/understanding-video-recordings-and-compositions.md): An explainer of the technical concepts behind Programmable Video recordings and compositions.
* [Understanding Video Rooms APIs](/docs/video/tutorials/understanding-video-rooms-apis.md): Go in-depth with all things Video Rooms API for Programmable Video with this guide.
* [Understanding Video Rooms](/docs/video/tutorials/understanding-video-rooms.md): Learn the foundational concepts behind Programmable Video Rooms.
* [User Identity & Access Tokens for Programmable Video](/docs/video/tutorials/user-identity-access-tokens.md): Learn how to control user identity and room permissions in your Programmable Video applications, including access tokens, room access, and time-to-live.
* [Using the Network Bandwidth Profile API](/docs/video/tutorials/using-bandwidth-profile-api.md): Learn how to use the Programmable Video Network Bandwidth Profile API to assign a higher bandwidth to tracks, protect audio quality and manage resources.
* [Video Regions and Global Low Latency](/docs/video/tutorials/video-regions-and-global-low-latency.md): Learn about how geolocation of media and signaling servers impacts call quality. Selecting the right geolocation setting improves the video call experience and reduces call latency. See how to set the signaling and media region for your Twilio Video Rooms depending on your users' locations.
* [Using the DataTrack API - JavaScript](/docs/video/using-datatrack-api.md): Follow sample code and learn how to use the DataTrack API to send messages between participants connected to a room in your Programmable Video application.
* [Using the Network Quality API](/docs/video/using-network-quality-api.md): An introduction to the Network Quality API for Programmable Video with guidance on using Network Quality effectively in your Rooms applications.
* [Components of a Twilio Video app](/docs/video/video-app-components.md): Learn about the main components required to build a multi-participant video application using Twilio Video.
* [Adding Virtual Backgrounds](/docs/video/video-processors.md): Apply transformations and filters, such as blurring and virtual backgrounds, to a Programmable VideoTrack using the Video Processors JavaScript library and the JavaScript SDK
* [Twilio Video Webinar](/docs/video/webinar.md): View this webinar presentation to learn more about Twilio Video.

## Twilio for Salesforce

* [Twilio for Salesforce](/docs/salesforce.md): Learn what you can do with Twilio's managed package for Salesforce. We include ProcessBuilder, Apex, running SMS campaigns, and sending 1:1 messages.

## Unified Profiles (Public Beta)

* [Confirm or update your customer identifier settings (Public Beta)](/docs/unified-profiles/identifiers.md): Unified Profiles uses customer identifiers to search for customer profiles. You can configure these identifiers.
* [Unified Profiles (Public Beta)](/docs/unified-profiles.md): Provide your teams with information about each customer to enhance their understanding of customer intent and enable them to personalize every conversation.
* [Known issues and limitations in Unified Profiles (Public Beta)](/docs/unified-profiles/limitations.md): Known issues and limitations in Unified Profiles.
* [Connect your Segment space (Public Beta)](/docs/unified-profiles/segment-space.md): Learn how to connect your Segment space to work with Unified Profiles.
* [Set up and configure Unified Profiles (Public Beta)](/docs/unified-profiles/setup.md): Learn how to set up and configure Unified Profiles.
* [Choose the traits to use (Public Beta)](/docs/unified-profiles/traits.md): Show customer traits in Unified Profiles to make important customer information available to your agents.

## Verify

* [Access Token Resource](/docs/verify/api/access-token.md): Full API reference for the Access Token resource in the Twilio Verify API. Sample code shows how to create and fetch Access Tokens.
* [Verification Attempts](/docs/verify/api/attempts.md): Full API reference for the Verification Attempts resource in the Twilio Verify API. Sample code shows how to fetch and list Verification Attempts.
* [Challenge Resource](/docs/verify/api/challenge.md): Full API reference for the Challenge resource in the Twilio Verify API for TOTP and Push. Sample code shows how to create, fetch, read, and update a Challenge.
* [Customization Options](/docs/verify/api/customization-options.md): Sample code that shows how to customize verification codes with Verify and information on message templates and localizations for communications.
* [Verify v2 Error Codes](/docs/verify/api/error-codes.md): Explore Verify v2 error codes and find solutions for Twilio Verify issues with our comprehensive guide, covering common errors, causes, and fixes.
* [Factor Resource](/docs/verify/api/factor.md): Full API reference for the Factor resource in the Verify API for TOTP and Push. Sample code shows how to create, fetch, read, update, and delete a Factor.
* [Verify API](/docs/verify/api.md): Simplify user verification with Verify API. Send OTPs via SMS, call, WhatsApp, and more for enhanced security.
* [Protect Your Verify Application with Service Rate Limits](/docs/verify/api/programmable-rate-limits.md): Learn how to protect your Verify application with Service Rate Limits, which let you define verification rate limits.
* [Rate Limits and Timeouts](/docs/verify/api/rate-limits-and-timeouts.md): Learn about rate limits for requesting the status of a verification and the duration of token validity when building with Verify.
* [Safe List](/docs/verify/api/safe-list.md): Full API reference for the Safe List resource in the Twilio Verify API. Sample code shows how to add, check, and remove a phone number from the Safe List.
* [Service Rate Limit Buckets](/docs/verify/api/service-rate-limit-buckets.md): Full API reference for the Service Rate Limit Bucket resource in the Twilio Verify API. Sample code shows how to create, fetch, list all, update, and delete a Bucket.
* [Service Rate Limits](/docs/verify/api/service-rate-limits.md): Full API reference for the Service Rate Limits resource for the Twilio Verify API. Sample code shows how to create, fetch, list, update, and delete.
* [Services](/docs/verify/api/service.md): Full API reference for the Services resource in the Verify API. Sample code shows how to create, fetch, list, update, and delete Services.
* [Templates](/docs/verify/api/templates.md): Templates are predefined and approved messages that allow you to customize your SMS or Voice Verifications.
* [Verification Attempts Summary](/docs/verify/api/verification-attempts-summary.md): Full API reference for the Verification Attempts Summary resource in the Twilio Verify API. Sample code shows how to get and fetch Verification Attempt Summaries.
* [Verification Check](/docs/verify/api/verification-check.md): Full API reference for the Verification Check resource in the Verify API. Sample code shows how to check verifications with a phone number, email, or SID.
* [Verifications](/docs/verify/api/verification.md): Full API reference for the Verifications resource in the Verify API. Sample code shows how to create (start), fetch (get), and update verifications.
* [Verify Push Webhooks](/docs/verify/api/webhooks.md): API reference for Verify Push webhooks and how they can be used to notify your application's backend in real-time when verification statuses change.
* [App Verification with Twilio SMS](/docs/verify/app-verification.md): Learn how to verify Android phone numbers automatically with Twilio Verify and the Google SMS Retriever API, without requiring users to type in an OTP code.
* [Verification Channels](/docs/verify/authentication-channels.md): Choosing the right authentication channels for your app can help increase 2FA adoption and keep your customers secure. Twilio's Verify API supports several channels including SMS, Voice, Email, Passkeys, and TOTP.
* [Verify vs. Authy](/docs/verify/authy-vs-verify.md): The Verify API is a consolidated version of earlier versions of our phone verification and 2FA APIs.
* [Verify Automatic SMS Fallback Overview](/docs/verify/automatic-channel-selection.md): Learn about how to use Twilio Verify API's automatic SMS Fallback feature in this overview.
* [Consent and Opt-in Policy](/docs/verify/consent-opt-in.md): Learn the consent and opt-in compliance rules for sending OTP and 2FA SMS or RCS messages with Twilio Verify, including required US and Canada disclosures.
* [Default Languages for Phone Number Country Codes](/docs/verify/default-phone-verification-languages.md): Learn about how Twilio's Verify API automatically resolves a verification's language based on phone number country code and see the supported mappings.
* [Verification and two-factor authentication best practices](/docs/verify/developer-best-practices.md): Developer best practices for phone and user verification with SMS, voice, email, WhatsApp, TOTP and push channels. Reduce fraud with these tips and tricks.
* [Send Email Verifications with Verify and Twilio SendGrid](/docs/verify/email.md): Set up your Twilio account to send verification emails with Verify and Twilio SendGrid with step-by-step instructions, complete with sample code.
* [Verify Channel Selection](/docs/verify/fallback-scenarios.md): Discover how to enhance OTP verification success with fallback scenarios and optimal channel selection, including SMS, WhatsApp, and RCS.
* [Verify](/docs/verify.md): Verification API with support for multiple channels. Verify user identity and reduce fraud with built-in support for global delivery and translations.
* [Message Status Stream](/docs/verify/message-status.md): Subscribe to specific message status events to identify and respond to issues impacting message delivery by carriers. The message status stream is equivalent to the outbound message event's stream provided by Twilio Programmable Messaging.
* [Preventing Fraud in Verify](/docs/verify/preventing-toll-fraud.md): SMS pumping and voice toll fraud attacks cause inflated traffic to your app and higher costs. Learn how fraudsters can take advantage of your application and how to stop them.
* [Verify Fraud Guard](/docs/verify/preventing-toll-fraud/sms-fraud-guard.md): Learn how to prevent SMS pumping fraud with Twilio's Verify SMS Fraud Guard overview.
* [Verify Geo Permissions](/docs/verify/preventing-toll-fraud/verify-geo-permissions.md): Learn how to configure Geo Permissions for Twilio's Verify API in order to disable verification sends to specific countries to help prevent fraud.
* [Verify Push & Silent Device Approval Overview](/docs/verify/push.md): Learn how to add a push authentication factor to verify users in your app with Twilio's Verify Push overview.
* [Verify Push Client Library Technical Overview](/docs/verify/push/technical-overview.md): Learn how Twilio's Verify Push SDK works in this technical overview with sequence diagrams, sample app demos, data models, and resource definitions.
* [Verify C# ASP.NET Core Quickstart](/docs/verify/quickstarts/csharp-asp-net-core-mvc.md): Learn how to verify phone numbers using the Verify REST API, the Twilio C# SDK, and C# ASP.NET Core with this quickstart.
* [Verify Quickstarts](/docs/verify/quickstarts.md): Find links to all Verify quickstarts and learn how to verify user identity with Verify and your supported programming language of choice.
* [Verify Node.js Express Quickstart](/docs/verify/quickstarts/node-express.md): Learn how to send an SMS verification with the Verify REST API, the Twilio Node.js SDK, and Express.js in this quickstart.
* [Verify PHP Laravel Quickstart](/docs/verify/quickstarts/php-laravel.md): Learn how to send an SMS verification with the Verify API, Twilio's PHP helper library, and the Laravel web framework in this quickstart.
* [Verify Python Flask Quickstart](/docs/verify/quickstarts/python-flask.md): This quickstart shows you how to send your first SMS verification with the Verify REST API, the Twilio Python SDK, and the Flask micro-framework
* [Verify TOTP Quickstart](/docs/verify/quickstarts/totp.md): Learn how to send Time-based One-Time Passwords (TOTP) verifications so you can authenticate users with apps like Authy or Google Authenticator.
* [Verify RCS Upgrade](/docs/verify/rcs.md): Learn how Twilio Verify automatically upgrades one-time passcode (OTP) delivery from SMS to the RCS channel for lower cost and better performance.
* [Singapore Sender ID Handling](/docs/verify/singapore.md): How Verify handles Sender IDs when sending to Singapore
* [Verify SMS overview](/docs/verify/sms.md): Learn how to implement SMS-based phone verification and two-factor authentication with Twilio Verify.
* [Verify Silent Network Auth Overview](/docs/verify/sna.md): Learn about Twilio Verify's Silent Network Auth verifications in this overview.
* [Verify Silent Network Auth Technical Overview](/docs/verify/sna/tech-overview.md): Technical overview and sequence diagram for the Twilio Verify Silent Network Auth feature
* [Verify supported languages](/docs/verify/supported-languages.md): Learn about the different languages and locales Twilio Verify supports for sending Verifications in this guide.
* [Verify TOTP Overview](/docs/verify/totp.md): Learn more about sending time-based one-time passcode (TOTP) user verifications via Twilio's Verify API TOTP Overview.
* [Verify TOTP Technical Overview](/docs/verify/totp/technical-overview.md): Learn about the technical specifics of Twilio's Verify API TOTP verification feature in this overview.
* [Getting Started with Verification Templates](/docs/verify/verification-templates.md): Learn more about the available templates Twilio Verify can use to send Verifications and how to configure them.
* [Verification Stream](/docs/verify/verification.md): Subscribe to Twilio Verify verification status events through Event Streams to track the lifecycle of a verification, from pending to approved, expired, or canceled.
* [Verify Countries and Regions Deliverability](/docs/verify/verify-countries-and-regions-deliverability.md): Learn about what countries and regions have deliverability support with Twilio's Verify API.
* [Verify Events](/docs/verify/verify-events.md): Verify Events provides instant information on your Verify Service's activity, allowing you to tap into events via webhook or other streaming technology.
* [Verify SNA Live Test Number](/docs/verify/verify-sna-live-test-number.md): Learn how to use Twilio's Verify Silent Network Auth Live Test Number for testing SNA with your own personal number.
* [Verify Transactions for PSD2](/docs/verify/verifying-transactions-psd2.md): Learn how to use Twilio's Verify API to verify transactions in a way that is compliant with Payment Service Directive 2 (PSD2).
* [Viewing Logs with Twilio Console](/docs/verify/viewing-logs-with-twilio-console.md): Learn how to view the logs of your Verify Service using the Twilio Console interface in this guide.
* [Bring Your Own WhatsApp Sender](/docs/verify/whatsapp/byo.md): Bring your own WhatsApp Sender to send Twilio Verify WhatsApp OTP messages from your own brand, comply with Meta policy, and use branded Authentication Templates.
* [Verify WhatsApp Overview](/docs/verify/whatsapp.md): Learn more about sending one-time passcode (OTP) user verifications via WhatsApp with Twilio's Verify WhatsApp Overview.

## WhatsApp Business Platform with Twilio

* [List of Corresponding Twilio and WhatsApp Error Codes](/docs/whatsapp/api/error-code-mapping.md): A table of the corresponding Twilio and WhatsApp error codes. Debug efficiently with a mapping of common Twilio error codes to their WhatsApp counterpart.
* [Twilio Event Streams for WhatsApp](/docs/whatsapp/api/events.md): Learn about WhatsApp event types, schemas, and how to subscribe to real-time notifications for updates to your WhatsApp integration through Twilio.
* [Overview of the WhatsApp Business Platform with Twilio](/docs/whatsapp/api.md): Complete Twilio API for WhatsApp overview showing API calls, parameters, message formatting, and common examples and responses.
* [Senders API - WhatsApp](/docs/whatsapp/api/senders.md): Register and manage your Twilio WhatsApp Senders using the Senders API
* [The WhatsApp Business Platform with Twilio: Best Practices and FAQs](/docs/whatsapp/best-practices-and-faqs.md): Best practices and FAQs on WhatsApp and the Twilio API for WhatsApp. Learn how to get started with a WhatsApp integration including samples.
* [Using Buttons In WhatsApp](/docs/whatsapp/buttons.md): Instructions and sample code that show how to add quick-reply or call-to-action buttons to your WhatsApp messages to increase engagement with customers.
* [Editing your WhatsApp Business Profile](/docs/whatsapp/editing-your-whatsapp-business-profile.md): Learn how to edit your WhatsApp Business Profile to display accurate business information to your end-users.
* [Guidance on WhatsApp Media Messages](/docs/whatsapp/guidance-whatsapp-media-messages.md): Guidance for content-type and media file size limits. Send media messages in WhatsApp using the Twilio API for WhatsApp.
* [WhatsApp Business Platform with Twilio](/docs/whatsapp.md): Integrate WhatsApp messaging into your business with Twilio APIs.
* [Key Concepts and Terms for the WhatsApp Business Platform with Twilio](/docs/whatsapp/key-concepts.md): Learn the key concepts and terms for the WhatsApp Business Platform with Twilio, including customer service windows, message templates, WABAs, and usernames.
* [Rich Messaging Features in the Twilio API for WhatsApp](/docs/whatsapp/message-features.md): Twilio supports the latest WhatsApp-specific features to make it easier for your customers to engage with you. Reach your customers through WhatsApp using the Twilio API for WhatsApp.
* [Quickstart: Send and receive WhatsApp messages](/docs/whatsapp/quickstart.md): Quickstart guide and sample code for developers to try the WhatsApp Business Platform with Twilio. Start connecting with WhatsApp users.
* [Test WhatsApp messaging with the Sandbox](/docs/whatsapp/sandbox.md): With the Twilio Sandbox for WhatsApp, you can start prototyping with Twilio API functionality and sending WhatsApp messages right away: outbound and inbound messages, status callbacks, and more!
* [Register WhatsApp senders using Self Sign-up](/docs/whatsapp/self-sign-up.md): Learn how to register a WhatsApp sender using the Self Sign-up in the Twilio Console.
* [Twilio API for WhatsApp Tutorials](/docs/whatsapp/tutorial.md): Tutorials and sample code for sending, receiving images, PDFs, and audio, reminders, notifications, messages with the Twilio API for WhatsApp.
* [Message template approvals and statuses](/docs/whatsapp/tutorial/message-template-approvals-statuses.md): Understand the approval process, common rejection reasons, and best practices for WhatsApp message templates.
* [Send and Receive Media Messages with the Twilio API for WhatsApp](/docs/whatsapp/tutorial/send-and-receive-media-messages-twilio-api-whatsapp.md): Find links to step-by-step tutorials to learn how to use the Programmable Messaging API to send and receive WhatsApp media messages from your applications.
* [Send and Receive Media Messages with WhatsApp in C#/ASP.NET](/docs/whatsapp/tutorial/send-and-receive-media-messages-whatsapp-csharp-aspnet.md): How to send media messages with the Twilio API for WhatsApp. Add media attachments like images, audio files, and PDF documents to WhatsApp messages with Twilio.
* [Send and Receive Media Messages with WhatsApp in Node.js](/docs/whatsapp/tutorial/send-and-receive-media-messages-whatsapp-nodejs.md): How to send media messages with the Twilio API for WhatsApp. Add media attachments like images, audio files, and PDF documents to WhatsApp messages with Twilio.
* [Send and Receive Media Messages with WhatsApp in PHP](/docs/whatsapp/tutorial/send-and-receive-media-messages-whatsapp-php.md): Learn how to send media messages with the Twilio API for WhatsApp. Add media attachments like images, audio files, and PDF documents to WhatsApp messages with Twilio.
* [Send and Receive Media Messages with WhatsApp in Python](/docs/whatsapp/tutorial/send-and-receive-media-messages-whatsapp-python.md): How to send media messages with the Twilio API for WhatsApp. Add media attachments like images, audio files, and PDF documents to WhatsApp messages with Twilio.
* [Send WhatsApp notification messages with templates](/docs/whatsapp/tutorial/send-whatsapp-notification-messages-templates.md): Create and send WhatsApp notification message templates using Twilio API. Learn template categories, approval process, and implementation examples.
* [Using WhatsApp Business Accounts with Twilio](/docs/whatsapp/tutorial/whatsapp-business-account.md): Learn about WhatsApp Official Business Accounts ("green tick") and how to request one for your Twilio WhatsApp sender

## api

* [Error and Warning Dictionary](/docs/api/errors.md): Explore the full list of all possible Twilio REST API error codes.

## comms

* [Sender Pools](/docs/comms/sender-pools.md): Learn how to manage sender resources with Sender Pools in Twilio Communications API.