Add-on

Twilio Caller Name

Add Caller Name to Inbound SMS and Voice calls

Get the name associated with a phone number to set your calls and messages off on the right foot.

Many local phone numbers in the U.S. register with a central Caller ID Name (CNAM) database. This database contains identity information about the business or person associated with the number. Use CNAM Lookup to programmatically return that identity information for each phone number. The calls you make and messages you send are more informed so you don?t get bogged down with upfront questions.

  • Know who is calling or texting you

    Get the name associated with a phone number to set your calls and messages off on the right foot.

  • Integrated with Incoming SMS, Calls

    Caller Name and Type are integrated right into the Incoming SMS and Voice calls webhook when you enable this Add-on. This allows you to consume that information without having to make yet another API call.

Sample annotation responses

Caller Name and Caller Type

When available, Caller Name and Type (Business or Consumer) is provided to you in the Add-on response

{
        "caller_name": {
          "caller_name": "JOHN DOE",
          "caller_type": "CONSUMER",
          "error_code": null
        },
        "phone_number": "+14445551234"
}
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