Twilio Receives Approval for Binding Corporate Rules, Commits to Highest Standard of Data Protection

Twilio (NYSE:TWLO), the leading cloud communications platform, today announced that the company’s privacy governance program has been approved by the EU Data protection authorities. Approval of Twilio’s Binding Corporate Rules (BCRs) affirms Twilio’s commitment to maintaining the highest standard of data protection and makes Twilio one of just 130 companies worldwide to receive this significant regulatory approval. Today’s announcement follows Twilio’s recent news that the company is fully committed to compliance with GDPR regulations. To learn more about Twilio’s data privacy commitments, visit Twilio’s website.

“BCRs are considered a very high standard for data protection” said Karyn Smith, general counsel at Twilio. “Having the EU data protection authorities review and approve our privacy governance program assures our customers that they can trust Twilio with their data, no matter where they are in the world. We’re pleased to further build on the trust we have established with our customers.”

BCRs provide multinational companies a set of internal rules for transferring data that are in compliance with EU data protection laws. To ensure that all data transfers are safe and secure, all BCRs contain privacy principles such as transparency, data quality and security as well as tools for effectiveness like auditing, training and systems for handling compliance. A company’s BCRs undergo a rigorous regulatory approval process by EU data protection authorities that confirms that the company’s data privacy policies meet the highest level of requirements and that the company’s customers receive equal protection wherever they exist in the world.

“Trust is the number one thing we sell in the cloud,” said Jeff Lawson, co-founder and chief executive officer at Twilio. “Data privacy is one of the most important issues of our time and Twilio is taking this opportunity to raise the bar and provide the highest level of data protection for our customers worldwide. GDPR compliance and BCRs are two ways we are doing so this year.”

In addition to the approval of Twilio’s BCRs, Twilio recently announced the company’s commitment to compliance with GDPR regulations. Twilio has also has achieved its ISO 27001 compliance, the standard for protecting personally identifiable information in the cloud, its SOC 2 for Authy, the standard for secure, compliant hosting, and is a member of the Cloud Security Alliance. Twilio is also self-certified to the EU-US Privacy Shield as well as the Swiss-US Privacy Shield Frameworks.

Since its launch in 2008, Twilio has modernized the way organizations build communications by bringing it into the realm of software and the cloud. With Twilio, developers and businesses can build virtually any customer engagement into their business applications using simple and powerful APIs for voice, messaging and video. Any business or developer that communicates with customers, suppliers or employees can build exactly what they need, and communicate more effectively with their customers using Twilio. Twilio’s customers in the EMEA region include Just Eat, ING Bank, Marks and Spencer, Transferwise and many others. Twilio also has offices in six cities in the region including Berlin, Dublin, London, Malmo, Munich and Tallinn.

Source: Twilio Inc.

About Twilio

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.