February 25, 2014 – Barcelona, Spain

Twilio Expands Global Reach for Mobile Messaging


Mobile World Congress -- Twilio, the software and cloud-based communications platform, today expanded availability of SMS-enabled phone numbers to six new countries including: Australia, Austria, Estonia, Hong Kong, Lithuania and Switzerland. Developers and businesses can now leverage Twilio's single, global API to send and receive texts with local phone numbers when connecting with their customers in these regions. To learn more about Twilio SMS and get started, visit www.twilio.com/phone-numbers.

Prior to Twilio, developers and enterprises were faced with old-world approaches to communications that don't keep pace with the rapidly changing needs of businesses today. Twilio modernizes communications by virtualizing the entire telecommunications infrastructure and making it accessible via a powerful web API that is available at scale around the world. With Twilio SMS, businesses are able to deliver messages easily through a worldwide network of carriers. With today's addition of local numbers in Europe and Asia, businesses have even more choices for how they engage their customers.

PayByPhone, a PayPoint company, is the global leader in mobile payments for the parking industry. Motorists in hundreds of cities around the world find the PayByPhone service easy to use and the most convenient way to pay for parking. "Partnering with Twilio enables our customers to receive text message reminders before their parking session expires, one of PayByPhone's most popular features, allowing them to quickly add more time and reduce parking fines. As we continue to expand globally, we truly value our partnership with Twilio on our mission to provide a great consumer experience," said Kush Parikh, President of PayPoint North America.

"Uber is now launching in a lot of international markets and Twilio is helping us with that because they operate globally," said Curtis Chambers, Manager of Engineering, Uber. "With Twilio, messages are delivered very reliably which has helped us scale as we grow as a company."
Twilio works with carriers around the world to ensure high deliverability of messages across geographies and carriers. To learn more about Twilio message deliverability and view deliverability statistics, visit www.twilio.com/sms.

Twilio SMS is used in a range of applications:

  • Customer Notifications - Alert customers if their flight is delayed, when their bills are due or when the table at their favorite restaurant is ready. Twilio SMS provides an easy way to keep customers informed.
  • Group Messaging - With group messaging, teachers can tell students about an assignment or business colleagues can connect in real-time. Twilio enables groups to engage with one another using a single Twilio phone number.
  • Account Verification - SMS is the most cost-effective way to verify users at scale. By ensuring that each user has a unique phone number, businesses can eliminate duplicate accounts.
  • User Security - With Twilio, it's simple to add an additional layer of security to website logins by sending temporary and one-time SMS passwords to users' phones.

About Twilio
Twilio, the software and cloud-based communications platform company, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or building a complete system like a call center, Twilio removes the traditional obstacles to creating effective communications experiences. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the way. The company is privately held and based in San Francisco, California.


About Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: www.twilio.com.


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