Pier 27
May 24 & 25
2016
Signal
Developer Conference for Communications
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When minutes matter: the importance of customer communications for emerging mobility services

Car sharing is undeniably flourishing in North America, where 1.3M members share 19,000 vehicles across 23 operators. Companies offering flexible or free floating access to cars have seen the strongest growth, or 139% in the last 2 years. In this session, DriveNow will describe how they have built communications into the customer experience to provide a new model of car sharing and connecting members with affordable, minute-based access to a shared fleet of free-floating cars via their mobile app, website, and call center.

Peter Dempster
DriveNow
,
Business Development and Sales Manager