Costa Rica
Name

Costa Rica

ISO Code

CR

Region

North America

Mobile Country Code

712

Dialing code

+506

Major carriers

Claro, Movistar, ICE

Guidelines for Costa Rica
Two-way SMS supported

No

Twilio concatenated message support

No

Message length

Although the Twilio API supports long messages, operators in Costa Rica do not generally support concatenated SMS. When Twilio receives a long message for Costa Rica, we will split the message into individual messages and cannot guarantee their order.

Twilio MMS support

Converted to SMS with embedded URL

Sending SMS to landline numbers

You cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.

Best practices

You may use a global SMS-capable number to reach mobile phones in Costa Rica.

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to ensure they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
  2. Only communicate during an end user's daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.
  4. Do not contact end users on do-not-call or do-not-disturb registries.
Phone Numbers and Sender ID
Preregistered
Operator network capability

Not Available

Twilio supported

--

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
Alphanumeric
Operator network capability

Not Available

Twilio supported

Not Supported

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

--

Best practices

--

Long Code
Operator network capability

Available

Twilio supported

Not Supported

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

--

Best practices

You may use a global SMS-capable number to reach mobile phones in Costa Rica.

Short Code
Operator network capability

Available

Twilio supported

Not Supported

Sender ID format
--
Sender ID preserved
--
Two-way support
--
Provisioning time
--
Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
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