France
Name

France

ISO Code

FR

Region

Europe

Mobile Country Code

208

Dialing code

+33

Major carriers

Bouygues Telecom, Free Mobile, SFR, NRJ Mobile, Lycamobile

Guidelines for France
Two-way SMS supported

Yes

Number portability available

Yes

Twilio concatenated message support

Yes

Message length

Inbound: GSM 3.38=160, Unicode=70 Outbound: GSM 3.38=160, Unicode=70

Twilio MMS support

Converted to SMS with embedded URL

Sending SMS to landline numbers

You cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.

Best practices

SMS Marketing traffic is strictly forbidden in France between 8pm and 8am local time and on Sundays, and public holidays. Marketing messages should not be sent during these restricted times and may be blocked or queued.

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to ensure they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
  2. Only communicate during an end user's daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.
  4. Do not contact end users on do-not-call or do-not-disturb registries.
Phone Numbers and Sender ID
Preregistered
Operator network capability

Not Available

Twilio supported

--

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
Alphanumeric
Operator network capability

Available

Twilio supported

Supported

Sender ID format

None

Sender ID preserved

No

Two-way support

No

Provisioning time

None

Cost

$0

Throughput (messages per second)

10 messages/second

Use case restrictions

--

Best practices

You need to send application-to-person (A2P) messaging via Alphanumeric Sender ID in France.

Long Code
Operator network capability

Available

Twilio supported

Supported

Sender ID format

Mobile

Sender ID preserved

Yes

Two-way support

Yes

Provisioning time

None

Cost

Refer to our pricing page

Throughput (messages per second)

10 messages/second

Use case restrictions

You can only use French mobile numbers for person-to-person (P2P) messaging.

Best practices

Use an Alpha Sender ID or a global SMS-capable number from another country to send application-to-person (A2P) messaging in France.

Short Code
Operator network capability

Available

Twilio supported

Not Supported

Sender ID format
--
Sender ID preserved
--
Two-way support
--
Provisioning time
--
Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
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