Guatemala
Name

Guatemala

ISO Code

GT

Region

Central America

Mobile Country Code

704

Dialing code

+502

Major carriers

Movistar, Claro, Tigo

Guidelines for Guatemala
Two-way SMS supported

No

Twilio MMS support

Converted to SMS with embedded URL

Sending SMS to landline numbers

SMS cannot be sent to landline destination number. The Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs and the account will not be charged.

Best practices

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
  2. Only communicate during an end user's daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.
  4. Do not contact end users on do-not-call or do-not-disturb registries.
Phone Numbers and Sender ID
Preregistered
Operator network capability
--
Twilio supported
--
Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
Alphanumeric
Operator network capability
--
Twilio supported
--
Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

Due to local regulations, all sender ID´s will be relaced with a short or random long code

Best practices

Alpha sender ID cannot be preserved in Guatemala. It will be relaced with local shared long/short code.

Long Code
Operator network capability
--
Twilio supported

Supported

Sender ID format

Mobile

Sender ID preserved

Yes

Two-way support

Yes

Provisioning time

None

Cost
Throughput (messages per second)

--

Use case restrictions

Guatemala long code phone nubmers can only be used for person to person messaging.

Best practices

Use a global SMS-capable number from another country to send A2P messages.

Short Code
Operator network capability

--

Twilio supported

--

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

--

Best practices

--

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